Account Manager Based: Remote, with quarterly visits to Waterlooville office and regular customer travel Reports to: Senior Business Development Manager Role Description At The EPOS Bureau, we provide specialist retail technology and integrated payment solutions to independent food retailers across the UK, with a particular focus on farm shops, butchers, delicatessens and speciality food businesses. As we continue to grow, we're looking for an experienced Account Manager to join the team and take ownership of an established customer portfolio of approximately 200 accounts. This is a relationship-led role focused on customer retention, revenue growth, customer success and payment adoption. We're looking for somebody commercially minded, highly organised and confident managing multiple priorities. You'll need to be strong administratively, comfortable with reporting and forecasting, and capable of acting as the voice of the customer internally across the wider business. This role would suit somebody who enjoys building long-term customer relationships, identifying opportunities to improve customer performance through technology, and ensuring clients continue to get maximum value from their software and payments solutions. You'll work closely with customers remotely and through regular site visits, helping them optimise their use of our solutions while identifying upsell and cross-sell opportunities that support their business growth. Key Responsibilities Manage and maintain relationships across a portfolio of approximately 200 customer accounts Maintain regular communication with customers through calls, virtual meetings and site visits Identify and successfully deliver cross-sell and upsell opportunities across software, services and payments Support the migration of customers onto the ClearAccept payment gateway solution Build strong customer relationships focused on retention and long-term success Act as a trusted advisor, helping customers understand how to maximise value from the platform Develop a strong understanding of the independent food retail sector and customer challenges Capture customer feedback and act as the voice of the customer internally Maintain accurate CRM records, forecasting and pipeline reporting Produce monthly reporting and provide visibility of customer activity and opportunities Work closely with Support, Operations, Finance, Marketing and Development teams Develop strategic growth plans for key customer accounts over time Support trade shows and industry events, including occasional overnight stays Deliver an excellent level of customer service at all times Requirements Proven experience in a target-driven Account Management or Customer Success role Experience managing a large portfolio of customer accounts Strong administrative, organisational and reporting skills Excellent time management and ability to manage competing priorities effectively Experience within SaaS, EPOS, retail technology or software environments Commercially aware with the ability to identify growth opportunities Confident presenting solutions and influencing customer decision making Strong interpersonal and communication skills with a customer-first approach Calm and professional under pressure Comfortable travelling regularly to customer sites across the UK Full UK Driving Licence required Benefits 25 days annual leave plus your birthday off Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Scheme Employee wellbeing perks including Calm app subscription Retail discounts and Employee Assistance Programme Cycle to Work scheme Volunteering days Ongoing learning and development opportunities Why Join Us? You'll be joining a growing and highly respected specialist technology business that works closely with independent retailers across the UK. This is an opportunity to play a key role in customer growth and retention while becoming a trusted partner to some of the country's most unique retail businesses. As part of the wider ClearCourse Group, you'll also benefit from the backing of a fast-growing software and payments group with excellent opportunities for long-term development and progression.
May 20, 2026
Full time
Account Manager Based: Remote, with quarterly visits to Waterlooville office and regular customer travel Reports to: Senior Business Development Manager Role Description At The EPOS Bureau, we provide specialist retail technology and integrated payment solutions to independent food retailers across the UK, with a particular focus on farm shops, butchers, delicatessens and speciality food businesses. As we continue to grow, we're looking for an experienced Account Manager to join the team and take ownership of an established customer portfolio of approximately 200 accounts. This is a relationship-led role focused on customer retention, revenue growth, customer success and payment adoption. We're looking for somebody commercially minded, highly organised and confident managing multiple priorities. You'll need to be strong administratively, comfortable with reporting and forecasting, and capable of acting as the voice of the customer internally across the wider business. This role would suit somebody who enjoys building long-term customer relationships, identifying opportunities to improve customer performance through technology, and ensuring clients continue to get maximum value from their software and payments solutions. You'll work closely with customers remotely and through regular site visits, helping them optimise their use of our solutions while identifying upsell and cross-sell opportunities that support their business growth. Key Responsibilities Manage and maintain relationships across a portfolio of approximately 200 customer accounts Maintain regular communication with customers through calls, virtual meetings and site visits Identify and successfully deliver cross-sell and upsell opportunities across software, services and payments Support the migration of customers onto the ClearAccept payment gateway solution Build strong customer relationships focused on retention and long-term success Act as a trusted advisor, helping customers understand how to maximise value from the platform Develop a strong understanding of the independent food retail sector and customer challenges Capture customer feedback and act as the voice of the customer internally Maintain accurate CRM records, forecasting and pipeline reporting Produce monthly reporting and provide visibility of customer activity and opportunities Work closely with Support, Operations, Finance, Marketing and Development teams Develop strategic growth plans for key customer accounts over time Support trade shows and industry events, including occasional overnight stays Deliver an excellent level of customer service at all times Requirements Proven experience in a target-driven Account Management or Customer Success role Experience managing a large portfolio of customer accounts Strong administrative, organisational and reporting skills Excellent time management and ability to manage competing priorities effectively Experience within SaaS, EPOS, retail technology or software environments Commercially aware with the ability to identify growth opportunities Confident presenting solutions and influencing customer decision making Strong interpersonal and communication skills with a customer-first approach Calm and professional under pressure Comfortable travelling regularly to customer sites across the UK Full UK Driving Licence required Benefits 25 days annual leave plus your birthday off Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Scheme Employee wellbeing perks including Calm app subscription Retail discounts and Employee Assistance Programme Cycle to Work scheme Volunteering days Ongoing learning and development opportunities Why Join Us? You'll be joining a growing and highly respected specialist technology business that works closely with independent retailers across the UK. This is an opportunity to play a key role in customer growth and retention while becoming a trusted partner to some of the country's most unique retail businesses. As part of the wider ClearCourse Group, you'll also benefit from the backing of a fast-growing software and payments group with excellent opportunities for long-term development and progression.
Optical Assistant So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. However, if you're simply keen to get into optics and have experience in fast paced customer service roles with a passion for delivering excellent customer service then we'd love to hear from you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our store Based in St Annes, our store is looking for someone with previous optical experience that can dispense up to Multi focal, or somebody enthusiastic to learn. What's on Offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Full time - 37.5 hours - Will include a weekend day Salary - £12.91 per hour Specsavers Perks - our discounted benefits scheme 28 days holiday including Bank holiday Birthday day off Enhanced company sick pay after passing 3 month probation Eyecare and Hearcare Discount Specsavers Perks WeCare Enhanced family leave (maternity/paternity) What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include: Previous optical experience as an Optical Advisor or Dispensing Assistant or experience in fast-paced retail environments and customer service Passion for providing excellent customer service and making customers' lives easier Great teamwork A good initiative Confidence in using IT systems Excellent communication and listening skills Prepared to step out of your comfort zone and try something new Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless). Find out more If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes: Previous experience in a fast-paced customer service environment Experience in optics or Audiology business Basic knowledge/experience of optical and/or Audiology terminology. Checked all the boxes? Now's the perfect time to apply!
May 20, 2026
Full time
Optical Assistant So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. However, if you're simply keen to get into optics and have experience in fast paced customer service roles with a passion for delivering excellent customer service then we'd love to hear from you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our store Based in St Annes, our store is looking for someone with previous optical experience that can dispense up to Multi focal, or somebody enthusiastic to learn. What's on Offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Full time - 37.5 hours - Will include a weekend day Salary - £12.91 per hour Specsavers Perks - our discounted benefits scheme 28 days holiday including Bank holiday Birthday day off Enhanced company sick pay after passing 3 month probation Eyecare and Hearcare Discount Specsavers Perks WeCare Enhanced family leave (maternity/paternity) What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include: Previous optical experience as an Optical Advisor or Dispensing Assistant or experience in fast-paced retail environments and customer service Passion for providing excellent customer service and making customers' lives easier Great teamwork A good initiative Confidence in using IT systems Excellent communication and listening skills Prepared to step out of your comfort zone and try something new Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless). Find out more If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes: Previous experience in a fast-paced customer service environment Experience in optics or Audiology business Basic knowledge/experience of optical and/or Audiology terminology. Checked all the boxes? Now's the perfect time to apply!
An exciting opportunity has arisen for a Parts Advisor to join a well-established auto parts store, specialises in providing high-quality products and services to a diverse range of trade customers. As a Parts Advisor, you will be responsible for ordering and reserving parts, assisting with after-sales queries, and managing customer relationships. This full-time role offers salary range of £28,570 - £35,800 and benefits. They will also consider Service Advisor, Aftersales Advisor for this role. You will be responsible for: Drive telesales through cold acquisition, relationship building, and outbound calls. Handle after-sales questions in collaboration with the service department. Drive sales through prospecting, acquiring, and maintaining customer accounts. Engage with customers via phone, email, and in-person interactions. Foster relationships with workshops, service advisors, and customers. Make estimates and provide solutions where needed. Assist with parts inventory checks. What we are looking for: Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Service Advisor, Aftersales Advisor, Parts Consultant or in a similar role. At least 1 year of experience in sales, selling car parts and aftermarket car parts. Experience in the automotive industry. Strong technical knowledge of motor vehicle operation. Background in parts department. Fluent in Polish and German. Full valid driving licence Shift: Monday - Friday: 8.00am - 5.30pm What's on offer: Additional leave Company pension Company events On-site parking Profit sharing Free food Employee Discount Casual dress Apply now for this fantastic opportunity for an experienced Parts Advisor to make a significant impact in an exciting and fast-paced environment. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
May 20, 2026
Full time
An exciting opportunity has arisen for a Parts Advisor to join a well-established auto parts store, specialises in providing high-quality products and services to a diverse range of trade customers. As a Parts Advisor, you will be responsible for ordering and reserving parts, assisting with after-sales queries, and managing customer relationships. This full-time role offers salary range of £28,570 - £35,800 and benefits. They will also consider Service Advisor, Aftersales Advisor for this role. You will be responsible for: Drive telesales through cold acquisition, relationship building, and outbound calls. Handle after-sales questions in collaboration with the service department. Drive sales through prospecting, acquiring, and maintaining customer accounts. Engage with customers via phone, email, and in-person interactions. Foster relationships with workshops, service advisors, and customers. Make estimates and provide solutions where needed. Assist with parts inventory checks. What we are looking for: Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Service Advisor, Aftersales Advisor, Parts Consultant or in a similar role. At least 1 year of experience in sales, selling car parts and aftermarket car parts. Experience in the automotive industry. Strong technical knowledge of motor vehicle operation. Background in parts department. Fluent in Polish and German. Full valid driving licence Shift: Monday - Friday: 8.00am - 5.30pm What's on offer: Additional leave Company pension Company events On-site parking Profit sharing Free food Employee Discount Casual dress Apply now for this fantastic opportunity for an experienced Parts Advisor to make a significant impact in an exciting and fast-paced environment. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Location: Central London Job Type: Monday - Friday office based Hours: 8:45am- 5:30pm Daily rate: £115.38 per day + holiday accrual Looking for a role where you can genuinely make a difference to people's lives?This is more than customer service. You'll support people through important, often emotional decisions, providing clarity, reassurance, and expert guidance when they need it most. Joining a fast-growing, purpose-driven tech business, you'll own the full customer journey from first conversation to completion. You'll combine empathy with commercial awareness to help customers make confident decisions. What You'll Do Support customers via phone, email, and chat Lead consultative, human conversations (no scripts) Guide decisions with empathy and commercial awareness Own the end-to-end customer journey Deliver against targets for conversion and satisfaction Help improve the customer experience as you go What We're Looking For A natural communicator who builds trust quickly Experience in sales, service, or advisory roles Target-driven with a customer-first mindset Calm, resilient, and organised under pressure Proactive, positive, and solutions-focused Why Join? High-growth, mission-led company Real progression and development opportunities Supportive, collaborative team culture Make a genuine impact every single day Want to go beyond traditional customer service and make a real impact? Apply now Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs. At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all. Love Success is proud to serve as an Employment Agency for this vacancy.
May 20, 2026
Seasonal
Location: Central London Job Type: Monday - Friday office based Hours: 8:45am- 5:30pm Daily rate: £115.38 per day + holiday accrual Looking for a role where you can genuinely make a difference to people's lives?This is more than customer service. You'll support people through important, often emotional decisions, providing clarity, reassurance, and expert guidance when they need it most. Joining a fast-growing, purpose-driven tech business, you'll own the full customer journey from first conversation to completion. You'll combine empathy with commercial awareness to help customers make confident decisions. What You'll Do Support customers via phone, email, and chat Lead consultative, human conversations (no scripts) Guide decisions with empathy and commercial awareness Own the end-to-end customer journey Deliver against targets for conversion and satisfaction Help improve the customer experience as you go What We're Looking For A natural communicator who builds trust quickly Experience in sales, service, or advisory roles Target-driven with a customer-first mindset Calm, resilient, and organised under pressure Proactive, positive, and solutions-focused Why Join? High-growth, mission-led company Real progression and development opportunities Supportive, collaborative team culture Make a genuine impact every single day Want to go beyond traditional customer service and make a real impact? Apply now Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs. At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all. Love Success is proud to serve as an Employment Agency for this vacancy.
We are looking for an experienced Service Advisor who will be based at our Swindon site. Working in a busy department, you will be the main point of contact for our service customers ensuring that customers are called in advance of their visit to confirm attendance. On arrival you will take them through all the necessary paperwork, ensuring that all the technical terms are explained clearly. After this, your role will be to set expectations with the customer and keep them updated throughout the repair of their vehicle. When the work is complete you will be responsible for taking payment and selling any additional products that may be of benefit to the customer which can include retention products. We are looking for an individual with exceptional interpersonal skills and the ability to communicate effectively with both customers and colleagues. Effective time management and organisational skills are needed to ensure that bookings and servicing are carried out efficiently. The successful candidate will have a desire to take control of their own earning potential with the ability to sell additional products and services to our customers. Previous experience in an automotive customer service role is essential. This is a full time Monday to Friday role (working either 8am to 5pm or 9am to 6pm) with Saturday mornings worked on a 1 in 3 rota basis and paid as overtime. Does this sound like the role for you? If so, please apply for this exciting new role!
May 20, 2026
Full time
We are looking for an experienced Service Advisor who will be based at our Swindon site. Working in a busy department, you will be the main point of contact for our service customers ensuring that customers are called in advance of their visit to confirm attendance. On arrival you will take them through all the necessary paperwork, ensuring that all the technical terms are explained clearly. After this, your role will be to set expectations with the customer and keep them updated throughout the repair of their vehicle. When the work is complete you will be responsible for taking payment and selling any additional products that may be of benefit to the customer which can include retention products. We are looking for an individual with exceptional interpersonal skills and the ability to communicate effectively with both customers and colleagues. Effective time management and organisational skills are needed to ensure that bookings and servicing are carried out efficiently. The successful candidate will have a desire to take control of their own earning potential with the ability to sell additional products and services to our customers. Previous experience in an automotive customer service role is essential. This is a full time Monday to Friday role (working either 8am to 5pm or 9am to 6pm) with Saturday mornings worked on a 1 in 3 rota basis and paid as overtime. Does this sound like the role for you? If so, please apply for this exciting new role!
Automotive Aftersales Advisor required in Welwyn Garden City up to £40,000 basic salary Monday to Friday no weekends Our client, an expanding and progressive Automotive Independent Service Centre is now recruiting for an experienced and customer-focused Aftersales Advisor. The business is looking to recruit someone with specific skills and ambitions to move into management in the future. You will be trained across all aspects od the department and learn from an extremely knowledgeable and diligent management team. The department does not push unnecessary up-sales on the customer with repeat business and returning customers being the prime motivator. Key Responsibilities: Greeting customers and scheduling services Keeping customers updated on the progress of their vehicle Maintain high standards of inventory management and parts ordering. For your hard work you will be rewarded with: Strong earning potential The chance to make a real difference to the business Working in a company that isn t about bonuses or upselling customers To be considered for the role, you must have a proven background in customer service you will require Automotive experience within Aftersales and it will be your attention to detail and customer care that will set you apart. If this position sounds perfect for the next step in your career, please get in touch with Ed Bott at ASI Recruitment using ref: 8051 to discuss in more detail. Important ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV. Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV
May 19, 2026
Full time
Automotive Aftersales Advisor required in Welwyn Garden City up to £40,000 basic salary Monday to Friday no weekends Our client, an expanding and progressive Automotive Independent Service Centre is now recruiting for an experienced and customer-focused Aftersales Advisor. The business is looking to recruit someone with specific skills and ambitions to move into management in the future. You will be trained across all aspects od the department and learn from an extremely knowledgeable and diligent management team. The department does not push unnecessary up-sales on the customer with repeat business and returning customers being the prime motivator. Key Responsibilities: Greeting customers and scheduling services Keeping customers updated on the progress of their vehicle Maintain high standards of inventory management and parts ordering. For your hard work you will be rewarded with: Strong earning potential The chance to make a real difference to the business Working in a company that isn t about bonuses or upselling customers To be considered for the role, you must have a proven background in customer service you will require Automotive experience within Aftersales and it will be your attention to detail and customer care that will set you apart. If this position sounds perfect for the next step in your career, please get in touch with Ed Bott at ASI Recruitment using ref: 8051 to discuss in more detail. Important ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV. Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV
Fraud Customer Service Advisor - Glasgow (City Park) Full-Time Permanent 26,000 - 28,500 Looking to take the next step in your banking career? We're hiring Fraud Customer Service Advisor to join a fast-paced and highly supportive fraud team based in Glasgow City Park. As a Fraud Customer Service Advisor, you'll play a vital role in protecting customers from scams and fraudulent activity while delivering exceptional service. This is an exciting opportunity for an experienced Fraud Customer Service Advisor with a background in banking who enjoys problem solving, helping customers, and making a real difference every day. If you have at least 18 months' experience in a UK banking environment and strong customer service skills, this could be the perfect opportunity to develop your career as a Fraud Customer Service Advisor. What You'll Be Doing As a Fraud Customer Service Advisor, you will: Handle inbound customer calls relating to suspected fraud or scams Investigate suspicious transactions and raise fraud cases Support customers who may be vulnerable or experiencing financial difficulties Approve or decline payments based on fraud risk assessments Provide reassurance and guidance to customers affected by fraud Educate customers on how to protect themselves from scams Ensure all activity follows regulatory and banking compliance standards Take ownership of customer queries and deliver first-call resolution wherever possible What We're Looking For To succeed as a Fraud Customer Service Advisor, you should have: Minimum 18 months experience within a UK banking or financial services environment Strong customer service and communication skills Ability to understand banking terminology and processes Excellent attention to detail and problem-solving skills Confidence handling sensitive conversations, including with vulnerable customers Ability to work in a fast-paced, high-volume call environment Strong decision-making skills and a customer-first mindset Experience within fraud investigation or financial crime is highly desirable. Salary & Benefits 26,000 - 28,500 salary (depending on experience) Regular overtime opportunities 28 days annual leave (including bank holidays) 10% discount on local bus travel Pension scheme Employee wellbeing support including GP access, financial advice, and mental health resources Cycle to Work scheme Employee discounts and reward programmes Working Hours 40 hours per week (full-time permanent) Training: 2 weeks on-site in Glasgow, Monday-Friday 09:00 - 18:00 Operational hours after training: On-site: 10:00 - 19:00 After 3 months: opportunity for hybrid or home working, with shifts between 10:00 - 23:00 Monday-Sunday Please note: No holidays within the first 6-8 weeks during training and onboarding. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
May 19, 2026
Full time
Fraud Customer Service Advisor - Glasgow (City Park) Full-Time Permanent 26,000 - 28,500 Looking to take the next step in your banking career? We're hiring Fraud Customer Service Advisor to join a fast-paced and highly supportive fraud team based in Glasgow City Park. As a Fraud Customer Service Advisor, you'll play a vital role in protecting customers from scams and fraudulent activity while delivering exceptional service. This is an exciting opportunity for an experienced Fraud Customer Service Advisor with a background in banking who enjoys problem solving, helping customers, and making a real difference every day. If you have at least 18 months' experience in a UK banking environment and strong customer service skills, this could be the perfect opportunity to develop your career as a Fraud Customer Service Advisor. What You'll Be Doing As a Fraud Customer Service Advisor, you will: Handle inbound customer calls relating to suspected fraud or scams Investigate suspicious transactions and raise fraud cases Support customers who may be vulnerable or experiencing financial difficulties Approve or decline payments based on fraud risk assessments Provide reassurance and guidance to customers affected by fraud Educate customers on how to protect themselves from scams Ensure all activity follows regulatory and banking compliance standards Take ownership of customer queries and deliver first-call resolution wherever possible What We're Looking For To succeed as a Fraud Customer Service Advisor, you should have: Minimum 18 months experience within a UK banking or financial services environment Strong customer service and communication skills Ability to understand banking terminology and processes Excellent attention to detail and problem-solving skills Confidence handling sensitive conversations, including with vulnerable customers Ability to work in a fast-paced, high-volume call environment Strong decision-making skills and a customer-first mindset Experience within fraud investigation or financial crime is highly desirable. Salary & Benefits 26,000 - 28,500 salary (depending on experience) Regular overtime opportunities 28 days annual leave (including bank holidays) 10% discount on local bus travel Pension scheme Employee wellbeing support including GP access, financial advice, and mental health resources Cycle to Work scheme Employee discounts and reward programmes Working Hours 40 hours per week (full-time permanent) Training: 2 weeks on-site in Glasgow, Monday-Friday 09:00 - 18:00 Operational hours after training: On-site: 10:00 - 19:00 After 3 months: opportunity for hybrid or home working, with shifts between 10:00 - 23:00 Monday-Sunday Please note: No holidays within the first 6-8 weeks during training and onboarding. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
Gordon Yates Recruitment Consultancy
City, Birmingham
Facilities and Services Officer needed for A/L cover. 30th April- 8th May, not working the weekend and Monday 4th May bank holiday. £14.24 an hour. Please see below the shift pattern: Monday- Thursday 13:00- 21:00 Friday 10:00- 18:00 THE ROLE- Open / Close the building and maintain security levels (building sweeps for people on site when closing etc) Management of reception desk and cover reception as part of a rota (to include weekends and evenings) Monitor and maintain a high standard of health and safety by undertaking regular building checks and resolving or reporting any issues that arise Maintain a high standard of service to the building users by proactively identifying areas requiring maintenance Provide an excellent level of customer service at all times, including handling ad hoc enquiries from building users and other customers in a professional and courteous manner, either resolving or referring on to others as appropriate Develop and maintain a trusted partner relationship with teams throughout the University and support administrative tasks that might be required Daily completion of documented room checks to ensure all equipment works, nothing is missing, classes are clean and in the correct configuration, and there are no broken or damaged tables/chairs Daily completion of documented building checks Act as the first point of contact for facilities/building issues (building management, landlord and contractors) Manage the Facilities Maintenance portal (log new reactive tasks, review jobs raised, monitor job progress) Carry out basic repairs and maintenance to building fabric and equipment Carry out basic PPM checks: fire alarm tests, fire extinguisher, lightning, fire doors etc. Act as Health & Safety contact, First Aider and Fire / Chief Fire Marshal Overseeing annual H&S & Fire audits and assist with Fire Drills and any other H&S-related matters; regular first aid box checks, defibrillator checks, site inductions Management of personal emergency evacuation procedures (PEEP) Provide a first-line response to classroom IT queries and troubleshooting issues and log issues with IT service desk Assist faculty in classrooms as and when required, with basic IT troubleshooting Manage and invigilate on-site Computer based assessments (CBA); schedule and facilitate Report any safeguarding, compliance, data protection, student conduct and infosec issues to the relevant internal teams Carry out any administrative duties in support of the role: (printing and uploading class register, displaying relevant classroom change signage, creating and printing QR codes) Carry out documented security-related tasks: regular premises patrols, door code changes, reviewing and downloading CCTV footage, checking lanyards and QR scanning, challenging and reporting inappropriate behaviour, escalating security issues to management or local authorities Create and issue staff and students lanyards Ensuring all staff and students wear lanyards whilst on site Be flexible and willing to work out of normal hours to deal with any ad hoc issues that arise and deal with them appropriately. Be prepared to provide holiday/sickness cover when required. This may include a change of timing or work location. Perform other duties that may be required to enable the Facilities Management Team to deliver its agreed service level
May 19, 2026
Seasonal
Facilities and Services Officer needed for A/L cover. 30th April- 8th May, not working the weekend and Monday 4th May bank holiday. £14.24 an hour. Please see below the shift pattern: Monday- Thursday 13:00- 21:00 Friday 10:00- 18:00 THE ROLE- Open / Close the building and maintain security levels (building sweeps for people on site when closing etc) Management of reception desk and cover reception as part of a rota (to include weekends and evenings) Monitor and maintain a high standard of health and safety by undertaking regular building checks and resolving or reporting any issues that arise Maintain a high standard of service to the building users by proactively identifying areas requiring maintenance Provide an excellent level of customer service at all times, including handling ad hoc enquiries from building users and other customers in a professional and courteous manner, either resolving or referring on to others as appropriate Develop and maintain a trusted partner relationship with teams throughout the University and support administrative tasks that might be required Daily completion of documented room checks to ensure all equipment works, nothing is missing, classes are clean and in the correct configuration, and there are no broken or damaged tables/chairs Daily completion of documented building checks Act as the first point of contact for facilities/building issues (building management, landlord and contractors) Manage the Facilities Maintenance portal (log new reactive tasks, review jobs raised, monitor job progress) Carry out basic repairs and maintenance to building fabric and equipment Carry out basic PPM checks: fire alarm tests, fire extinguisher, lightning, fire doors etc. Act as Health & Safety contact, First Aider and Fire / Chief Fire Marshal Overseeing annual H&S & Fire audits and assist with Fire Drills and any other H&S-related matters; regular first aid box checks, defibrillator checks, site inductions Management of personal emergency evacuation procedures (PEEP) Provide a first-line response to classroom IT queries and troubleshooting issues and log issues with IT service desk Assist faculty in classrooms as and when required, with basic IT troubleshooting Manage and invigilate on-site Computer based assessments (CBA); schedule and facilitate Report any safeguarding, compliance, data protection, student conduct and infosec issues to the relevant internal teams Carry out any administrative duties in support of the role: (printing and uploading class register, displaying relevant classroom change signage, creating and printing QR codes) Carry out documented security-related tasks: regular premises patrols, door code changes, reviewing and downloading CCTV footage, checking lanyards and QR scanning, challenging and reporting inappropriate behaviour, escalating security issues to management or local authorities Create and issue staff and students lanyards Ensuring all staff and students wear lanyards whilst on site Be flexible and willing to work out of normal hours to deal with any ad hoc issues that arise and deal with them appropriately. Be prepared to provide holiday/sickness cover when required. This may include a change of timing or work location. Perform other duties that may be required to enable the Facilities Management Team to deliver its agreed service level
Are you a seasoned SAP SuccessFactors Senior Consultant with strong Managed Services support experience across multiple modules? Join a global leader in SAP Managed Services and become part of a trusted team delivering excellence to some of the world s most recognisable brands. If you're looking for a role where your expertise is valued, your ideas make an impact, and your growth is supported - this is the perfect opportunity. Candidates must be able to work in the UK without restrictions The Role at a Glance: SAP SuccessFactors Senior Consultant Managed Services Support Remote - Home-based Up to £75,000 Plus Benefits Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: For over 15 years, we ve built a strong reputation in Managed Services and continue to grow thanks to our ongoing success and expanding client base. Our portfolio includes a diverse range of organisations - from global multinationals to well-known household brands - spanning multiple industries and countries. Our UK-wide network of consultants specialises in supporting all areas of SAP. We manage our customers solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage. Collaboration is at the heart of what we do. We work closely with our internal teams, project delivery specialists, and customers to provide long-term support, innovation, and a shared vision for success. Role Overview: As a SAP SuccessFactors Senior Consultant within the Managed Services HCM team, you will deliver support services to a wide range of UK, European and Global clients. This is a customer-focused, hands-on role supporting customer issues, enhancements, releases and ongoing optimisation activities, while collaborating closely with both functional and technical consultants. You will act as a trusted advisor to customers, helping them maximise value from their SuccessFactors landscape while delivering best practice HCM solutions and exceptional support services. Key Responsibilities: • Provide high-level advisory and consultative support across the SuccessFactors customer base. • Analyse, configure and implement appropriate SAP SuccessFactors solutions. • Manage and support SuccessFactors releases, enhancements and new functionality. • Work collaboratively with functional and technical consultants across customer environments. • Act as a strong communicator, keeping customers and management informed on progress and outcomes. • Resolve complex customer issues using strong analytical and problem-solving skills. • Ensure high levels of customer satisfaction and adherence to agreed SLAs. • Support contracted customers through established Managed Services processes and service management systems. • Contribute to project-related activities including data migration, user support and end-user training. • Produce clear documentation including functional specifications, test scripts and training materials. Skills & Competencies: • Expert knowledge of SAP SuccessFactors Employee Central. • Certified in two or more additional SAP SuccessFactors modules. • Strong understanding of modules including Recruitment, Onboarding, Time, Performance & Goals and Compensation. • Good understanding of SAP integration tools and integration methods including Dell Boomi, HCI and PO. • Strong communication skills with the ability to guide both technical and non-technical HR users. • Strong cross-functional integration knowledge across SAP functional areas. • Excellent documentation skills including functional specifications and testing documentation. • Ability to explain potential solutions clearly to both SAP knowledgeable and non-knowledgeable audiences. • Strong analytical mindset with excellent problem-solving capabilities. • Comfortable working independently while also collaborating effectively within a remote consulting team. Your Experience: • At least 6 years SAP SuccessFactors experience in functional and/or technical consulting roles. • Strong experience within customer support and Managed Services environments. • Experience supporting SuccessFactors releases, enhancements and ongoing optimisation activities. • Experience with data migration, user support and end-user training. • Proven ability to learn and adopt new SAP technologies quickly. • Experience managing multiple priorities while following change management processes. • Knowledge of Higher Education processes such as HESA and Multiple Employments would be beneficial. • Experience across end-to-end change management including requirements gathering, analysis, design, testing and implementation. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance. If you re ready to bring your SAP SuccessFactors Managed Services expertise to an organisation that champions innovation, teamwork and customer success, we d love to hear from you. Apply now to take the next step in your SAP career and join a global leader committed to delivering exceptional outcomes. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 19, 2026
Full time
Are you a seasoned SAP SuccessFactors Senior Consultant with strong Managed Services support experience across multiple modules? Join a global leader in SAP Managed Services and become part of a trusted team delivering excellence to some of the world s most recognisable brands. If you're looking for a role where your expertise is valued, your ideas make an impact, and your growth is supported - this is the perfect opportunity. Candidates must be able to work in the UK without restrictions The Role at a Glance: SAP SuccessFactors Senior Consultant Managed Services Support Remote - Home-based Up to £75,000 Plus Benefits Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: For over 15 years, we ve built a strong reputation in Managed Services and continue to grow thanks to our ongoing success and expanding client base. Our portfolio includes a diverse range of organisations - from global multinationals to well-known household brands - spanning multiple industries and countries. Our UK-wide network of consultants specialises in supporting all areas of SAP. We manage our customers solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage. Collaboration is at the heart of what we do. We work closely with our internal teams, project delivery specialists, and customers to provide long-term support, innovation, and a shared vision for success. Role Overview: As a SAP SuccessFactors Senior Consultant within the Managed Services HCM team, you will deliver support services to a wide range of UK, European and Global clients. This is a customer-focused, hands-on role supporting customer issues, enhancements, releases and ongoing optimisation activities, while collaborating closely with both functional and technical consultants. You will act as a trusted advisor to customers, helping them maximise value from their SuccessFactors landscape while delivering best practice HCM solutions and exceptional support services. Key Responsibilities: • Provide high-level advisory and consultative support across the SuccessFactors customer base. • Analyse, configure and implement appropriate SAP SuccessFactors solutions. • Manage and support SuccessFactors releases, enhancements and new functionality. • Work collaboratively with functional and technical consultants across customer environments. • Act as a strong communicator, keeping customers and management informed on progress and outcomes. • Resolve complex customer issues using strong analytical and problem-solving skills. • Ensure high levels of customer satisfaction and adherence to agreed SLAs. • Support contracted customers through established Managed Services processes and service management systems. • Contribute to project-related activities including data migration, user support and end-user training. • Produce clear documentation including functional specifications, test scripts and training materials. Skills & Competencies: • Expert knowledge of SAP SuccessFactors Employee Central. • Certified in two or more additional SAP SuccessFactors modules. • Strong understanding of modules including Recruitment, Onboarding, Time, Performance & Goals and Compensation. • Good understanding of SAP integration tools and integration methods including Dell Boomi, HCI and PO. • Strong communication skills with the ability to guide both technical and non-technical HR users. • Strong cross-functional integration knowledge across SAP functional areas. • Excellent documentation skills including functional specifications and testing documentation. • Ability to explain potential solutions clearly to both SAP knowledgeable and non-knowledgeable audiences. • Strong analytical mindset with excellent problem-solving capabilities. • Comfortable working independently while also collaborating effectively within a remote consulting team. Your Experience: • At least 6 years SAP SuccessFactors experience in functional and/or technical consulting roles. • Strong experience within customer support and Managed Services environments. • Experience supporting SuccessFactors releases, enhancements and ongoing optimisation activities. • Experience with data migration, user support and end-user training. • Proven ability to learn and adopt new SAP technologies quickly. • Experience managing multiple priorities while following change management processes. • Knowledge of Higher Education processes such as HESA and Multiple Employments would be beneficial. • Experience across end-to-end change management including requirements gathering, analysis, design, testing and implementation. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance. If you re ready to bring your SAP SuccessFactors Managed Services expertise to an organisation that champions innovation, teamwork and customer success, we d love to hear from you. Apply now to take the next step in your SAP career and join a global leader committed to delivering exceptional outcomes. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
We are looking for a motivated and professional Internal Sales Advisor to join our growing team on a full-time, office-based basis. The successful candidate will play a key role in supporting customers, generating sales opportunities, maintaining client relationships, and providing excellent service throughout the sales process. Key Responsibilities Manage inbound sales enquiries via phone and email Build and maintain strong relationships with new and existing customers Prepare and follow up quotations in a timely manner Proactively identify opportunities to upsell and cross-sell products and services Support the external sales team with account management and lead generation Maintain up-to-date customer records within the CRM system Liaise with internal departments to ensure excellent customer service and delivery Work towards individual and team sales targets Provide product knowledge and advice to customers Requirements Previous experience in an internal sales or sales support role Preferable knowledge or experience within the hygiene/washroom industry Strong communication and interpersonal skills Confident telephone manner and customer-focused approach Ability to work in a fast-paced office environment Good organisational and administrative skills Competent IT skills including Microsoft Office and CRM systems Self-motivated with a proactive attitude Benefits Enrolment to annual bonus scheme Full-time permanent position Supportive team environment Opportunities for career progression and development
May 19, 2026
Full time
We are looking for a motivated and professional Internal Sales Advisor to join our growing team on a full-time, office-based basis. The successful candidate will play a key role in supporting customers, generating sales opportunities, maintaining client relationships, and providing excellent service throughout the sales process. Key Responsibilities Manage inbound sales enquiries via phone and email Build and maintain strong relationships with new and existing customers Prepare and follow up quotations in a timely manner Proactively identify opportunities to upsell and cross-sell products and services Support the external sales team with account management and lead generation Maintain up-to-date customer records within the CRM system Liaise with internal departments to ensure excellent customer service and delivery Work towards individual and team sales targets Provide product knowledge and advice to customers Requirements Previous experience in an internal sales or sales support role Preferable knowledge or experience within the hygiene/washroom industry Strong communication and interpersonal skills Confident telephone manner and customer-focused approach Ability to work in a fast-paced office environment Good organisational and administrative skills Competent IT skills including Microsoft Office and CRM systems Self-motivated with a proactive attitude Benefits Enrolment to annual bonus scheme Full-time permanent position Supportive team environment Opportunities for career progression and development
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Coventry. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
May 19, 2026
Full time
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Coventry. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
About the role Sytner Group is looking for a motivated and committed Parts Advisor/Parts Driver to join our team at Mercedes-Benz of Carlisle. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
May 19, 2026
Full time
About the role Sytner Group is looking for a motivated and committed Parts Advisor/Parts Driver to join our team at Mercedes-Benz of Carlisle. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Workshop Controllers, Do you want to join a state of the art, LUXURY brand dealership. With an excellent salary and a fabulous site, within a dynamic dealer group! This could be an excellent career move for you! Our client is looking for a professional and dedicated Workshop Controller to take the role at our client's state of the art dealership based in the Chester area. You will work closely with the Service Manager and will be responsible for planning and co-ordinating Workshop activity to meet customer requirements and maximising Workshop utilisation and profitability. Our client, are a well respected dealer group with a number of dealerships across the UK. They are a forward thinking dealer group who provide both cars and commercial vehicle services for different manufactures and are continually looking for opportunities to grow and expand. Why Apply for this Workshop Controller role? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a prestige brand, who provide you with excellent support • Market leading £45,000+ OTE Key Tasks for the Workshop Controller Will Include: • Managing and motivating a team of workshop staff • Maximising utilisation and productivity to achieve set objectives and customers' expectations. • Ensuring the DMS is updated and accurate. • To identify potential warranty claims as per manufacturers requirements. • Liaise with the parts department for them to order parts. • Completing job cards. • To undertake performance reviews and initiate training where needed. About the person our client require for the Workshop Controller role: • Main Dealer experience is essential • Experience within the Workshop Controller environment • An understanding of management and training techniques • Awareness of Health and Safety policies • The ability to be self-motivated to achieve targets • Excellent time management skills Our clients are committed to investing in their employees and providing a rewarding working environment, which is reflected in their history of retaining staff. To find out more or to apply for this vacancy you can email (url removed) or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton directly today on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
May 19, 2026
Full time
Workshop Controllers, Do you want to join a state of the art, LUXURY brand dealership. With an excellent salary and a fabulous site, within a dynamic dealer group! This could be an excellent career move for you! Our client is looking for a professional and dedicated Workshop Controller to take the role at our client's state of the art dealership based in the Chester area. You will work closely with the Service Manager and will be responsible for planning and co-ordinating Workshop activity to meet customer requirements and maximising Workshop utilisation and profitability. Our client, are a well respected dealer group with a number of dealerships across the UK. They are a forward thinking dealer group who provide both cars and commercial vehicle services for different manufactures and are continually looking for opportunities to grow and expand. Why Apply for this Workshop Controller role? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a prestige brand, who provide you with excellent support • Market leading £45,000+ OTE Key Tasks for the Workshop Controller Will Include: • Managing and motivating a team of workshop staff • Maximising utilisation and productivity to achieve set objectives and customers' expectations. • Ensuring the DMS is updated and accurate. • To identify potential warranty claims as per manufacturers requirements. • Liaise with the parts department for them to order parts. • Completing job cards. • To undertake performance reviews and initiate training where needed. About the person our client require for the Workshop Controller role: • Main Dealer experience is essential • Experience within the Workshop Controller environment • An understanding of management and training techniques • Awareness of Health and Safety policies • The ability to be self-motivated to achieve targets • Excellent time management skills Our clients are committed to investing in their employees and providing a rewarding working environment, which is reflected in their history of retaining staff. To find out more or to apply for this vacancy you can email (url removed) or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton directly today on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Who we are GlobalData is a specialist information services business helping clients decode the future, make better decisions and reach more customers. Through our data, expert analysis and innovative solutions, we provide intelligence across the world s largest industries to companies, governments and industry professionals. Formed in 2016 through the combination of multiple specialist firms, we are now a fully integrated global platform with 3,500+ colleagues across 20+ industries, supporting over 5,000 customers worldwide. Why join GlobalData? We are at a pivotal stage of growth, supported by recent investment and ambitious plans. It s a fast-paced, entrepreneurial environment where collaboration drives success, and where curious, ambitious individuals can make a real impact as we continue to scale our Healthcare division globally. The role GlobalData Healthcare is seeking a commercially minded and experienced In-House Legal Counsel to lead the legal and governance functions of our high-growth organisation. This is a critical role providing legal oversight across UK and international operations, ensuring compliance, managing legal risk, and maintaining strong corporate governance across multiple global entities. You will act as a trusted advisor to the executive leadership team, supporting strategic decision-making while safeguarding the organisation s legal and regulatory position. This is a unique opportunity to build and shape a scalable legal function within a growing, globally focused business. What you ll be doing Legal Advisory & Commercial Contracts Draft, review, negotiate and advise on a wide range of commercial agreements including SaaS, licensing, consulting, partnership, procurement and service agreements, as well as NDAs across multiple jurisdictions Act as the lead in-house legal advisor across all business units Provide guidance on contract performance, regulatory compliance, employment law, data protection (including GDPR), intellectual property and cross-border transactions Governance, Risk & Compliance Ensure compliance with all relevant corporate, commercial and regulatory requirements Oversee legal risk, disputes and litigation across global operations Support regulatory filings, audits and governance requirements Develop and implement global legal policies, frameworks and templates External Counsel & Stakeholder Management Manage and coordinate external legal counsel across multiple jurisdictions Ensure efficient and cost-effective delivery of legal services Partner closely with senior leadership, providing strategic legal advice aligned to business objectives and risk appetite What we re looking for Essential Experience Qualified solicitor in England & Wales (or equivalent jurisdiction) with a valid practising certificate Minimum 10 years PQE, ideally including experience supporting international businesses and in-house exposure Strong background in commercial law, contract negotiation and corporate governance Experience operating across multiple jurisdictions with an understanding of cross-border legal compliance Proven ability to assess legal risk in a commercial context and provide pragmatic, business-focused solutions Strong stakeholder management skills with the confidence to advise senior leadership and board members Desirable Experience Experience in private equity-backed or listed company environments Background working within multinational organisations or with overseas subsidiaries Knowledge of corporate law across key regions including the US, EU and Asia-Pacific Experience managing competing priorities across time zones in a fast-paced environment Personal Attributes Commercially minded with a pragmatic and solutions-focused approach Strong communicator with the ability to influence at senior levels Highly organised and able to manage complex, global workloads Collaborative and able to work cross-functionally across the business Adaptable and comfortable operating in a fast-growing, evolving organisation In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
May 19, 2026
Full time
Who we are GlobalData is a specialist information services business helping clients decode the future, make better decisions and reach more customers. Through our data, expert analysis and innovative solutions, we provide intelligence across the world s largest industries to companies, governments and industry professionals. Formed in 2016 through the combination of multiple specialist firms, we are now a fully integrated global platform with 3,500+ colleagues across 20+ industries, supporting over 5,000 customers worldwide. Why join GlobalData? We are at a pivotal stage of growth, supported by recent investment and ambitious plans. It s a fast-paced, entrepreneurial environment where collaboration drives success, and where curious, ambitious individuals can make a real impact as we continue to scale our Healthcare division globally. The role GlobalData Healthcare is seeking a commercially minded and experienced In-House Legal Counsel to lead the legal and governance functions of our high-growth organisation. This is a critical role providing legal oversight across UK and international operations, ensuring compliance, managing legal risk, and maintaining strong corporate governance across multiple global entities. You will act as a trusted advisor to the executive leadership team, supporting strategic decision-making while safeguarding the organisation s legal and regulatory position. This is a unique opportunity to build and shape a scalable legal function within a growing, globally focused business. What you ll be doing Legal Advisory & Commercial Contracts Draft, review, negotiate and advise on a wide range of commercial agreements including SaaS, licensing, consulting, partnership, procurement and service agreements, as well as NDAs across multiple jurisdictions Act as the lead in-house legal advisor across all business units Provide guidance on contract performance, regulatory compliance, employment law, data protection (including GDPR), intellectual property and cross-border transactions Governance, Risk & Compliance Ensure compliance with all relevant corporate, commercial and regulatory requirements Oversee legal risk, disputes and litigation across global operations Support regulatory filings, audits and governance requirements Develop and implement global legal policies, frameworks and templates External Counsel & Stakeholder Management Manage and coordinate external legal counsel across multiple jurisdictions Ensure efficient and cost-effective delivery of legal services Partner closely with senior leadership, providing strategic legal advice aligned to business objectives and risk appetite What we re looking for Essential Experience Qualified solicitor in England & Wales (or equivalent jurisdiction) with a valid practising certificate Minimum 10 years PQE, ideally including experience supporting international businesses and in-house exposure Strong background in commercial law, contract negotiation and corporate governance Experience operating across multiple jurisdictions with an understanding of cross-border legal compliance Proven ability to assess legal risk in a commercial context and provide pragmatic, business-focused solutions Strong stakeholder management skills with the confidence to advise senior leadership and board members Desirable Experience Experience in private equity-backed or listed company environments Background working within multinational organisations or with overseas subsidiaries Knowledge of corporate law across key regions including the US, EU and Asia-Pacific Experience managing competing priorities across time zones in a fast-paced environment Personal Attributes Commercially minded with a pragmatic and solutions-focused approach Strong communicator with the ability to influence at senior levels Highly organised and able to manage complex, global workloads Collaborative and able to work cross-functionally across the business Adaptable and comfortable operating in a fast-growing, evolving organisation In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Job Title: Senior Mortgage Advisor Location: Gravesend. Option to work from home 1 day a week Salary: Up to £70,000 OTE, including uncapped commission and a car allowance of £3,500 or company car Hours: 5 days per week, including some Saturdays (2 Saturdays off per month) Benefits: 33 days paid holiday plus your birthday off Pension and life insurance Company rewards and incentives Structured career path with ongoing training and development Paid entry fees for charity events Employee Assistance Scheme About the Role of Senior Mortgage Advisor: Our client is a large financial services group with an opening available for a Senior Mortgage Advisor to join the team in Gravesend. Known for exceptional service, the business offers superb development opportunities whilst creating a supportive, collaborative culture. They hold 5 Trustpilot reviews and are a Gold Accredited Investors in People company. As a Senior Mortgage Advisor, you ll act as a trusted guide-building strong relationships, providing clear, informed advice, and supporting customers through one of life s biggest financial decisions. With warm leads and full administrative support, you can concentrate on what you do best: offering expert guidance and driving your success forward. Responsibilities for the position of Senior Mortgage Advisor: Provide customers with expert mortgage advice and tailored solutions that can change their lives Promote insurance products from Legal & General to add value to your customers' journey Exceed targets and drive business growth, turning opportunities into results Build strong relationships with estate agents, maximising new business and referrals Proactively contacting new prospects for new business Maintain compliance with FCA guidelines to offer peace of mind and reassurance Experience Required for the position of Senior Mortgage Advisor: Motivated by success, results and rewards CEMAP qualified or CAS Status Proven Mortgage Advisory experience Strong relationship-building skills - you know how to connect with people! A solid work ethic, with the ability to thrive under pressure Smart, articulate and well-presented Passionate about helping customers find their perfect home For more information regarding the role of Senior Mortgage Advisor , please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to high volumes of applications, only successful candidates will be contacted. Successful applicants will be notified within two business days.
May 19, 2026
Full time
Job Title: Senior Mortgage Advisor Location: Gravesend. Option to work from home 1 day a week Salary: Up to £70,000 OTE, including uncapped commission and a car allowance of £3,500 or company car Hours: 5 days per week, including some Saturdays (2 Saturdays off per month) Benefits: 33 days paid holiday plus your birthday off Pension and life insurance Company rewards and incentives Structured career path with ongoing training and development Paid entry fees for charity events Employee Assistance Scheme About the Role of Senior Mortgage Advisor: Our client is a large financial services group with an opening available for a Senior Mortgage Advisor to join the team in Gravesend. Known for exceptional service, the business offers superb development opportunities whilst creating a supportive, collaborative culture. They hold 5 Trustpilot reviews and are a Gold Accredited Investors in People company. As a Senior Mortgage Advisor, you ll act as a trusted guide-building strong relationships, providing clear, informed advice, and supporting customers through one of life s biggest financial decisions. With warm leads and full administrative support, you can concentrate on what you do best: offering expert guidance and driving your success forward. Responsibilities for the position of Senior Mortgage Advisor: Provide customers with expert mortgage advice and tailored solutions that can change their lives Promote insurance products from Legal & General to add value to your customers' journey Exceed targets and drive business growth, turning opportunities into results Build strong relationships with estate agents, maximising new business and referrals Proactively contacting new prospects for new business Maintain compliance with FCA guidelines to offer peace of mind and reassurance Experience Required for the position of Senior Mortgage Advisor: Motivated by success, results and rewards CEMAP qualified or CAS Status Proven Mortgage Advisory experience Strong relationship-building skills - you know how to connect with people! A solid work ethic, with the ability to thrive under pressure Smart, articulate and well-presented Passionate about helping customers find their perfect home For more information regarding the role of Senior Mortgage Advisor , please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to high volumes of applications, only successful candidates will be contacted. Successful applicants will be notified within two business days.
About the role An excellent opportunity has become available for a motivated Ferrari Trainee Service Advisor to join our team at Graypaul Ferrari Birmingham. A key part of this role is managing both inbound and outbound booking calls. You will be responsible for scheduling customer bookings, providing clear information, and ensuring every caller receives an exceptional level of service. These calls will form a part of your daily responsibilities and are essential to delivering a smooth customer journey. Alongside this, you will support our Service Advisors to provide outstanding customer care and act as the vital link between our customers and the workshop. You will keep customers informed throughout their vehicle service, answer any questions they may have, and liaise closely with technicians and workshop control to monitor vehicle progress and ensure timely completion. You will also be able to give clear and confident advice on our products and services. This is a fast-paced role where customer care always comes first. You ll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. Sytner Trainee Service Advisors work a variety of flexible patterns, which can typically include weekends, to ensure we deliver the highest possible levels of service. About you We welcome applications from individuals with the willingness to learn and progress, even if you have no previous experience. Full training is provided through our dedicated in-house Learning & Development team, as well as exceptional manufacturer training from Ferrari. Ideally, you will have strong organisational and administrative skills, excellent attention to detail, and a customer-focused approach. A background in customer service particularly in a busy or call-handling environment would be beneficial. Experience with Kerridge would be an advantage but is not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
May 19, 2026
Full time
About the role An excellent opportunity has become available for a motivated Ferrari Trainee Service Advisor to join our team at Graypaul Ferrari Birmingham. A key part of this role is managing both inbound and outbound booking calls. You will be responsible for scheduling customer bookings, providing clear information, and ensuring every caller receives an exceptional level of service. These calls will form a part of your daily responsibilities and are essential to delivering a smooth customer journey. Alongside this, you will support our Service Advisors to provide outstanding customer care and act as the vital link between our customers and the workshop. You will keep customers informed throughout their vehicle service, answer any questions they may have, and liaise closely with technicians and workshop control to monitor vehicle progress and ensure timely completion. You will also be able to give clear and confident advice on our products and services. This is a fast-paced role where customer care always comes first. You ll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. Sytner Trainee Service Advisors work a variety of flexible patterns, which can typically include weekends, to ensure we deliver the highest possible levels of service. About you We welcome applications from individuals with the willingness to learn and progress, even if you have no previous experience. Full training is provided through our dedicated in-house Learning & Development team, as well as exceptional manufacturer training from Ferrari. Ideally, you will have strong organisational and administrative skills, excellent attention to detail, and a customer-focused approach. A background in customer service particularly in a busy or call-handling environment would be beneficial. Experience with Kerridge would be an advantage but is not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 19, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 19, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Financial Advisor Leicester Based Salary: Up to £60,000 DOE Permanent, Full-Time, Hybrid Working Are you an experienced Financial Advisor looking for your next opportunity within a supportive and growing organisation? Regional Recruitment are recruiting for a Financial Advisor on behalf of a well-established business based in Leicester. This is an exciting opportunity for a motivated and client-focused individual who is passionate about delivering tailored financial advice and building long-term relationships with clients. What's on Offer: Salary up to £60,000 depending on experience Hybrid working available Competitive bonus structure Career progression opportunities Supportive and professional working environment Ongoing training and professional development Qualifications Essential: Previous experience as a Financial Advisor, Independent Financial Advisor, or similar role Level 4 Diploma in Financial Planning or equivalent qualification Strong knowledge of financial products and services including pensions, investments, and protection Excellent communication and relationship-building skills Ability to manage and develop a portfolio of clients Strong attention to detail and compliance awareness Desirable: Chartered status or working towards Chartered qualification Experience using CRM and financial planning systems Proven ability to generate new business opportunities through networking and referrals Roles & Responsibilities Provide professional and tailored financial advice to clients based on their individual circumstances and goals Build and maintain strong long-term relationships with new and existing clients Conduct financial reviews and recommend suitable financial products and services Generate new business opportunities through referrals, networking, and relationship management Maintain accurate client records and ensure compliance with FCA regulations and internal procedures Work closely with paraplanners and administrative support teams to deliver excellent client service Keep up to date with industry regulations, market trends, and financial products Requirements As Financial Advisor, you will also be expected to: Be professional, driven, and client focused Demonstrate strong organisational and time management skills Work effectively both independently and as part of a team Deliver a high standard of customer service at all times About Regional Recruitment This position is being advertised by Regional Recruitment Ltd, an award-winning independent recruitment agency established in 2008. We specialise in permanent, temporary, and contract opportunities across the Commercial, Construction, Industrial, Technology, and Engineering sectors. If this Financial Advisor role is right for you Click to apply below. To explore more roles available across the UK, please visit Regional Recruitment
May 19, 2026
Full time
Financial Advisor Leicester Based Salary: Up to £60,000 DOE Permanent, Full-Time, Hybrid Working Are you an experienced Financial Advisor looking for your next opportunity within a supportive and growing organisation? Regional Recruitment are recruiting for a Financial Advisor on behalf of a well-established business based in Leicester. This is an exciting opportunity for a motivated and client-focused individual who is passionate about delivering tailored financial advice and building long-term relationships with clients. What's on Offer: Salary up to £60,000 depending on experience Hybrid working available Competitive bonus structure Career progression opportunities Supportive and professional working environment Ongoing training and professional development Qualifications Essential: Previous experience as a Financial Advisor, Independent Financial Advisor, or similar role Level 4 Diploma in Financial Planning or equivalent qualification Strong knowledge of financial products and services including pensions, investments, and protection Excellent communication and relationship-building skills Ability to manage and develop a portfolio of clients Strong attention to detail and compliance awareness Desirable: Chartered status or working towards Chartered qualification Experience using CRM and financial planning systems Proven ability to generate new business opportunities through networking and referrals Roles & Responsibilities Provide professional and tailored financial advice to clients based on their individual circumstances and goals Build and maintain strong long-term relationships with new and existing clients Conduct financial reviews and recommend suitable financial products and services Generate new business opportunities through referrals, networking, and relationship management Maintain accurate client records and ensure compliance with FCA regulations and internal procedures Work closely with paraplanners and administrative support teams to deliver excellent client service Keep up to date with industry regulations, market trends, and financial products Requirements As Financial Advisor, you will also be expected to: Be professional, driven, and client focused Demonstrate strong organisational and time management skills Work effectively both independently and as part of a team Deliver a high standard of customer service at all times About Regional Recruitment This position is being advertised by Regional Recruitment Ltd, an award-winning independent recruitment agency established in 2008. We specialise in permanent, temporary, and contract opportunities across the Commercial, Construction, Industrial, Technology, and Engineering sectors. If this Financial Advisor role is right for you Click to apply below. To explore more roles available across the UK, please visit Regional Recruitment
Job Title: Claims Handler / Paralegal Location: Middlesbrough - Office Based Salary: Competitive Job Type: Permanent - Full Time The Company: Bulkhaul Limited provide a global service for the distribution of bulk liquids and powders and has representation in over 100 countries worldwide. The operation is controlled from our corporate headquarters in Middlesbrough, supported by Bulkhaul offices strategically located in the United States, Japan, Singapore, Korea, Brazil, Belgium and Germany. About The Role: Continued growth of our business provides several career opportunities within the organisation. We are now seeking a highly motivated individual to join our Claims team on a full-time basis at our head office in Middlesbrough. The successful candidate will report to the Solicitor Claims Manager and will be responsible for a varied caseload of claims involving our vast tank container and vehicle fleet. The position available is a busy, challenging role and requires a high level of commitment. Key Responsibilities Managing a large and varied caseload, from inception to conclusion, in compliance with the Company's Claims Handling Procedure. Liaising with colleagues, customers, and suppliers to obtain all relevant documentation in support of claims within designated areas. Reviewing available information to make an informed decision on liability. General debt recovery - both domestic and international. Managing own caseload and liaising with third parties as required. About you: Core Skills/Attributes: Exceptional organisational skills and ability to prioritise multiple claims efficiently. Strong interpersonal skills, ability to work with and support individuals within the Claims Department and correspond effectively with colleagues and third parties domestically and internationally. Excellent written and verbal communication skills. Ability to meet deadlines and manage multiple tasks. Good time management Desired experience: Previous experience within a Paralegal/claims handling role or within the shipping/transportation or freight forwarding industry is advantageous but not essential. Why should you apply? Various Pension Schemes. Private Health Cover, with access to a Digital GP. Death in Service Benefit. Annual Pay review. 33 days holiday per annum, including bank holidays. A supportive and collaborative work environment. Excellent office facilities on a site with 24 hr security, and secure onsite parking. Own transport is recommended due to location (public transport services are available). Opportunities for career development and progression within a global company. Comprehensive training. Employee assistance program and well-being initiatives. Additional Information: Please note that any offer of employment will be subject to satisfactory previous employment history and verification of education and work eligibility. Bulkhaul Limited is an equal opportunity and disability confident employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Bulkhaul Limited and become a key player in a team that values dedication, innovation, and excellence in global logistics! Please click APPLY to be redirected to our careers page to complete your application. Please note that the role may not always be visible straight away on the careers page and therefore to apply if this role doesn't appear, you will need to click on the apply now button on another role and you will be given the option to select from a drop down of jobs. You should be able to then select the correct role from the drop down to proceed. Candidates with the relevant experience or job titles of: Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant, Paralegal, Legal Claims Administrator, Legal Secretary may all be considered.
May 19, 2026
Full time
Job Title: Claims Handler / Paralegal Location: Middlesbrough - Office Based Salary: Competitive Job Type: Permanent - Full Time The Company: Bulkhaul Limited provide a global service for the distribution of bulk liquids and powders and has representation in over 100 countries worldwide. The operation is controlled from our corporate headquarters in Middlesbrough, supported by Bulkhaul offices strategically located in the United States, Japan, Singapore, Korea, Brazil, Belgium and Germany. About The Role: Continued growth of our business provides several career opportunities within the organisation. We are now seeking a highly motivated individual to join our Claims team on a full-time basis at our head office in Middlesbrough. The successful candidate will report to the Solicitor Claims Manager and will be responsible for a varied caseload of claims involving our vast tank container and vehicle fleet. The position available is a busy, challenging role and requires a high level of commitment. Key Responsibilities Managing a large and varied caseload, from inception to conclusion, in compliance with the Company's Claims Handling Procedure. Liaising with colleagues, customers, and suppliers to obtain all relevant documentation in support of claims within designated areas. Reviewing available information to make an informed decision on liability. General debt recovery - both domestic and international. Managing own caseload and liaising with third parties as required. About you: Core Skills/Attributes: Exceptional organisational skills and ability to prioritise multiple claims efficiently. Strong interpersonal skills, ability to work with and support individuals within the Claims Department and correspond effectively with colleagues and third parties domestically and internationally. Excellent written and verbal communication skills. Ability to meet deadlines and manage multiple tasks. Good time management Desired experience: Previous experience within a Paralegal/claims handling role or within the shipping/transportation or freight forwarding industry is advantageous but not essential. Why should you apply? Various Pension Schemes. Private Health Cover, with access to a Digital GP. Death in Service Benefit. Annual Pay review. 33 days holiday per annum, including bank holidays. A supportive and collaborative work environment. Excellent office facilities on a site with 24 hr security, and secure onsite parking. Own transport is recommended due to location (public transport services are available). Opportunities for career development and progression within a global company. Comprehensive training. Employee assistance program and well-being initiatives. Additional Information: Please note that any offer of employment will be subject to satisfactory previous employment history and verification of education and work eligibility. Bulkhaul Limited is an equal opportunity and disability confident employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Bulkhaul Limited and become a key player in a team that values dedication, innovation, and excellence in global logistics! Please click APPLY to be redirected to our careers page to complete your application. Please note that the role may not always be visible straight away on the careers page and therefore to apply if this role doesn't appear, you will need to click on the apply now button on another role and you will be given the option to select from a drop down of jobs. You should be able to then select the correct role from the drop down to proceed. Candidates with the relevant experience or job titles of: Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant, Paralegal, Legal Claims Administrator, Legal Secretary may all be considered.
