We are looking for a motivated and professional Internal Sales Advisor to join our growing team on a full-time, office-based basis. The successful candidate will play a key role in supporting customers, generating sales opportunities, maintaining client relationships, and providing excellent service throughout the sales process.
Key Responsibilities
- Manage inbound sales enquiries via phone and email
- Build and maintain strong relationships with new and existing customers
- Prepare and follow up quotations in a timely manner
- Proactively identify opportunities to upsell and cross-sell products and services
- Support the external sales team with account management and lead generation
- Maintain up-to-date customer records within the CRM system
- Liaise with internal departments to ensure excellent customer service and delivery
- Work towards individual and team sales targets
- Provide product knowledge and advice to customers
Requirements
- Previous experience in an internal sales or sales support role
- Preferable knowledge or experience within the hygiene/washroom industry
- Strong communication and interpersonal skills
- Confident telephone manner and customer-focused approach
- Ability to work in a fast-paced office environment
- Good organisational and administrative skills
- Competent IT skills including Microsoft Office and CRM systems
- Self-motivated with a proactive attitude
Benefits
- Enrolment to annual bonus scheme
- Full-time permanent position
- Supportive team environment
- Opportunities for career progression and development