Randstad Construction & Property
Nottingham, Nottinghamshire
Job Title: Resident Liaison Officer (RLO) Location: Nottingham Salary: 24.25 per hour Umbrella - Plus travel expenses paid Contract Type: Temp - 1 month but extension likely. Are you an expert at building bridges between residents and contractors? We are looking for a dedicated and empathetic Resident Liaison Officer (RLO) to join our team. Working within the Social Housing sector, you will be the face of our Planned Maintenance/Refurbishment/Decent Homes programme, ensuring that communication between our site teams and tenants is seamless, transparent, and respectful. This isn't just about delivering notices; it's about managing relationships, de-escalating concerns, and ensuring that every resident feels heard while we improve their homes. Key Responsibilities The Primary Contact: Act as the first point of contact for residents, providing clear information regarding upcoming works (e.g., kitchen/bathroom replacements, FRA works, or external repairs). Access Management: Coordinate and book appointments for surveyors and tradespeople, ensuring high levels of access are maintained to keep the project on schedule. Pre-Entry Surveys: Conduct initial visits to explain the scope of work, identify any vulnerable residents, and document any specific household needs. Complaint Resolution: Handle queries and complaints professionally, resolving issues locally wherever possible to maintain high levels of customer satisfaction. Reporting: Maintain accurate resident logs and provide regular updates to the Housing Association/Local Authority partners. What We're Looking For Sector Experience: Proven experience as an RLO, TLO, or Customer Liaison Officer specifically within Social Housing , a Housing Association , or a Council environment. Communication: Exceptional verbal and written communication skills with the ability to adapt your style to a diverse range of residents. Resilience: The ability to remain calm and professional in challenging situations or when dealing with difficult conversations. Organisation: Strong administrative skills to manage schedules, resident files, and daily reporting. Transport: A valid UK Driving Licence and access to a vehicle (standard requirement for site-based RLO roles). Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 25, 2026
Seasonal
Job Title: Resident Liaison Officer (RLO) Location: Nottingham Salary: 24.25 per hour Umbrella - Plus travel expenses paid Contract Type: Temp - 1 month but extension likely. Are you an expert at building bridges between residents and contractors? We are looking for a dedicated and empathetic Resident Liaison Officer (RLO) to join our team. Working within the Social Housing sector, you will be the face of our Planned Maintenance/Refurbishment/Decent Homes programme, ensuring that communication between our site teams and tenants is seamless, transparent, and respectful. This isn't just about delivering notices; it's about managing relationships, de-escalating concerns, and ensuring that every resident feels heard while we improve their homes. Key Responsibilities The Primary Contact: Act as the first point of contact for residents, providing clear information regarding upcoming works (e.g., kitchen/bathroom replacements, FRA works, or external repairs). Access Management: Coordinate and book appointments for surveyors and tradespeople, ensuring high levels of access are maintained to keep the project on schedule. Pre-Entry Surveys: Conduct initial visits to explain the scope of work, identify any vulnerable residents, and document any specific household needs. Complaint Resolution: Handle queries and complaints professionally, resolving issues locally wherever possible to maintain high levels of customer satisfaction. Reporting: Maintain accurate resident logs and provide regular updates to the Housing Association/Local Authority partners. What We're Looking For Sector Experience: Proven experience as an RLO, TLO, or Customer Liaison Officer specifically within Social Housing , a Housing Association , or a Council environment. Communication: Exceptional verbal and written communication skills with the ability to adapt your style to a diverse range of residents. Resilience: The ability to remain calm and professional in challenging situations or when dealing with difficult conversations. Organisation: Strong administrative skills to manage schedules, resident files, and daily reporting. Transport: A valid UK Driving Licence and access to a vehicle (standard requirement for site-based RLO roles). Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 25, 2026
Full time
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 25, 2026
Full time
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 25, 2026
Full time
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 25, 2026
Full time
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
About Kirintec Kirintec is an exciting and ambitious R&D led company that specialises in the design of innovative Counter-Improvised Explosive Device (C-IED), Counter-Unmanned Aircraft Systems (C-UAS) and Electronic Warfare technology. Since 2008 we have developed and delivered innovative products that have seen service in some of the most demanding environments in the world. We provide market leading ECM CEMA systems, and other battle proven capabilities that are in daily use globally with government and non-government organisations protecting lives from the continuously evolving security and terrorist threats. Position This is a deployed role operating in a high threat area, the Lead Field Service Representative role sits under the Technical Support branch of Kirintec. The main duties of the Lead Field Service Representative (L-FSR) is to act as Kirintec's in country representative and focal point for the provision of local technical support, maintenance and training. Key Responsibilities Manage and deliver all in country maintenance, support and training activities Lead and manage a small team, prioritise resources to meet the needs of the customer Manage and operate the local customer support helpdesk Locally manage the team's budget and account for assets Liaison with security teams and close protection officers to ensure correct security cover and protective equipment is in place for all support taskings Engage with local partners to understand the operational needs Build rapport with all stakeholders Provide system training to soldiers and other end users Generate reports on in country activity, both from the technical and logistical standpoint Essential Skills / Experience Experience as a field service representative or a similar role operating in high threat environments Experience working with Close Protection (CP) teams in high threat environments Experience with managing and maintaining technical equipment A good understanding of RF principals Critical thinker, with the ability to understand second and third order effects Team player Good time-management skills Good communication skills, with the ability to engage with all levels / ranks of stakeholders Accustomed to using tools and applications (e.g. PuTTY, TeraTerm, remote desktop applications, web interfaces and GUIs) Attention to detail Self-starter Computer literate Desirable Skill / Experience Defence Instructor Training (DIT), Preparing to Teach in the Lifelong Learning Sector (PTLLS), Award in Education and Training (AET) or equivalent First Response Emergency Care Level 3 (FREC3) Experience / appreciation of programming languages i.e. Python Experience of operating ECM equipment Hours: Contract based Location: Deployed Travel: National and International travel to high threat areas Clearance: Must hold UK Security Clearance Duration: Up to 4 years Job Types: Full-time, Fixed term contract Pay: From £50,000.00 per year Benefits: Company events Company pension Cycle to work scheme Free flu jabs Free or subsidised travel Free parking On-site parking Schedule: Monday to Friday Licence/Certification: SC clearance (or are able to obtain this) (required) Willingness to travel: 75% (required) Work Location: In person
May 25, 2026
Full time
About Kirintec Kirintec is an exciting and ambitious R&D led company that specialises in the design of innovative Counter-Improvised Explosive Device (C-IED), Counter-Unmanned Aircraft Systems (C-UAS) and Electronic Warfare technology. Since 2008 we have developed and delivered innovative products that have seen service in some of the most demanding environments in the world. We provide market leading ECM CEMA systems, and other battle proven capabilities that are in daily use globally with government and non-government organisations protecting lives from the continuously evolving security and terrorist threats. Position This is a deployed role operating in a high threat area, the Lead Field Service Representative role sits under the Technical Support branch of Kirintec. The main duties of the Lead Field Service Representative (L-FSR) is to act as Kirintec's in country representative and focal point for the provision of local technical support, maintenance and training. Key Responsibilities Manage and deliver all in country maintenance, support and training activities Lead and manage a small team, prioritise resources to meet the needs of the customer Manage and operate the local customer support helpdesk Locally manage the team's budget and account for assets Liaison with security teams and close protection officers to ensure correct security cover and protective equipment is in place for all support taskings Engage with local partners to understand the operational needs Build rapport with all stakeholders Provide system training to soldiers and other end users Generate reports on in country activity, both from the technical and logistical standpoint Essential Skills / Experience Experience as a field service representative or a similar role operating in high threat environments Experience working with Close Protection (CP) teams in high threat environments Experience with managing and maintaining technical equipment A good understanding of RF principals Critical thinker, with the ability to understand second and third order effects Team player Good time-management skills Good communication skills, with the ability to engage with all levels / ranks of stakeholders Accustomed to using tools and applications (e.g. PuTTY, TeraTerm, remote desktop applications, web interfaces and GUIs) Attention to detail Self-starter Computer literate Desirable Skill / Experience Defence Instructor Training (DIT), Preparing to Teach in the Lifelong Learning Sector (PTLLS), Award in Education and Training (AET) or equivalent First Response Emergency Care Level 3 (FREC3) Experience / appreciation of programming languages i.e. Python Experience of operating ECM equipment Hours: Contract based Location: Deployed Travel: National and International travel to high threat areas Clearance: Must hold UK Security Clearance Duration: Up to 4 years Job Types: Full-time, Fixed term contract Pay: From £50,000.00 per year Benefits: Company events Company pension Cycle to work scheme Free flu jabs Free or subsidised travel Free parking On-site parking Schedule: Monday to Friday Licence/Certification: SC clearance (or are able to obtain this) (required) Willingness to travel: 75% (required) Work Location: In person
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 25, 2026
Full time
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 24, 2026
Full time
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 24, 2026
Full time
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 24, 2026
Full time
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Temporary Customer Liaison Officer Location: Crewe/Chester/Stoke areas Contract: Temporary (initial 4 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Crewe area. This role is initially offered on a 4 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of contact for resident enquiries, concerns, and feedback Coordinating access arrangements to support project delivery Resolving access or resident-related issues promptly, escalating where appropriate Maintaining accurate records of communications, access agreements, and issue resolution Essential Requirements Previous experience in a face-to-face customer service role Ability to handle sensitive situations with professionalism and empathy Strong communication, resilience, and negotiation skills Proficient in Microsoft Office Full UK driving licence and access to a vehicle Desirable Experience Previous experience in a Customer Liaison Officer / Tenant Liaison Officer / Resident Liaison Officer role Experience working within the social housing sector What's on Offer Competitive pay, dependent on experience Mileage expenses for business travel Opportunity to work on meaningful community-focused projects Potential for contract extension or permanent employment If you're an experienced Customer Liaison Officer looking for a short-term opportunity with longer-term potential, we'd love to hear from you. Please apply with your up-to-date CV or call Jess on (phone number removed)
May 24, 2026
Contractor
Temporary Customer Liaison Officer Location: Crewe/Chester/Stoke areas Contract: Temporary (initial 4 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Crewe area. This role is initially offered on a 4 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of contact for resident enquiries, concerns, and feedback Coordinating access arrangements to support project delivery Resolving access or resident-related issues promptly, escalating where appropriate Maintaining accurate records of communications, access agreements, and issue resolution Essential Requirements Previous experience in a face-to-face customer service role Ability to handle sensitive situations with professionalism and empathy Strong communication, resilience, and negotiation skills Proficient in Microsoft Office Full UK driving licence and access to a vehicle Desirable Experience Previous experience in a Customer Liaison Officer / Tenant Liaison Officer / Resident Liaison Officer role Experience working within the social housing sector What's on Offer Competitive pay, dependent on experience Mileage expenses for business travel Opportunity to work on meaningful community-focused projects Potential for contract extension or permanent employment If you're an experienced Customer Liaison Officer looking for a short-term opportunity with longer-term potential, we'd love to hear from you. Please apply with your up-to-date CV or call Jess on (phone number removed)
Resident Liaison Officer (RLO) Temp to Perm Manchester (North Manchester & surrounding areas) 29,000 - 31,000 Monday-Friday 8:00am-4:30pm Start: Immediate/Notice period Are you an experienced Resident Liaison Officer who enjoys being the friendly, professional link between residents, site teams and clients? We're recruiting for a well-established property maintenance contractor working across North Manchester. This is a temp-to-perm opportunity for the right person, offering stability and the chance to join a supportive team on long-term works. The Role You'll be the key point of contact for residents, ensuring communication is clear, consistent and customer-focused throughout the works programme. Key Responsibilities Liaise with residents, Scheme Managers and the client to keep everyone informed Support the delivery of social value / community engagement events Collate customer satisfaction surveys and feedback Monitor, log and help resolve resident complaints in a professional manner Work closely with the Site/Project Manager to maintain a strong communication bridge Support conflict resolution and de-escalate concerns on site where needed What We're Looking For Experience as an RLO/CLO (or similar customer-facing role in construction/property services or construction) Strong customer service and communication skills Confident handling sensitive conversations and complaints Organised, proactive and able to manage multiple stakeholders Interested? Send your CV over or call Jess on (phone number removed) for a quick chat. Key words: Resident Liaison Officer, RLO, Tenant Liaison Officer, TLO, Customer Liaison Officer, CLO, Customer Care, Property Services, Repairs & Maintenance, Construction, Manchester, North West
May 24, 2026
Seasonal
Resident Liaison Officer (RLO) Temp to Perm Manchester (North Manchester & surrounding areas) 29,000 - 31,000 Monday-Friday 8:00am-4:30pm Start: Immediate/Notice period Are you an experienced Resident Liaison Officer who enjoys being the friendly, professional link between residents, site teams and clients? We're recruiting for a well-established property maintenance contractor working across North Manchester. This is a temp-to-perm opportunity for the right person, offering stability and the chance to join a supportive team on long-term works. The Role You'll be the key point of contact for residents, ensuring communication is clear, consistent and customer-focused throughout the works programme. Key Responsibilities Liaise with residents, Scheme Managers and the client to keep everyone informed Support the delivery of social value / community engagement events Collate customer satisfaction surveys and feedback Monitor, log and help resolve resident complaints in a professional manner Work closely with the Site/Project Manager to maintain a strong communication bridge Support conflict resolution and de-escalate concerns on site where needed What We're Looking For Experience as an RLO/CLO (or similar customer-facing role in construction/property services or construction) Strong customer service and communication skills Confident handling sensitive conversations and complaints Organised, proactive and able to manage multiple stakeholders Interested? Send your CV over or call Jess on (phone number removed) for a quick chat. Key words: Resident Liaison Officer, RLO, Tenant Liaison Officer, TLO, Customer Liaison Officer, CLO, Customer Care, Property Services, Repairs & Maintenance, Construction, Manchester, North West
Deputy Security Controller Based at our Cyber Centre of Excellence in Maidenhead. At Ultra Cyber we have a rare opportunity to join the team as Deputy Security Controller. The Deputy Security Controller exists to support the Security Controller in meeting the HMG (His Majesty's Government) requirements of a designated official to exercise the day-to-day responsibility of all aspects of protective security. The Security Compliance function in Ultra is responsible for ensuring that the company s officers, directors, and employees comply with the provisions of the company s Government Security Policies and Special Security Agreement, where required. Scope: Based in Maidenhead where the primary activity takes place, the role will have occasional additional responsibility for the other sites in the I&C UK offices. As such will require some infrequent travel to those sites. Role Requirements: Flexibility to travel within the UK, full driving license Ability & desire to obtain and maintain the required level of security clearance A working knowledge of Gov Stan 007 and security policy framework is desirable Must be capable of interpreting the requirements of the Security and Personnel Controllers An understanding of the risks and subsequent impact to the business of failing to comply fully with appropriate guidelines, policy or legislation. Key Responsibilities: Physical Security Assist the Security Controller with the administration and management of the Guards, NPSA furniture, keys, locks, combinations changes, logs, Disposal of assets, AACS, CCTV, IDS, Building and walls, area security, routines. Personnel Security Assist the Personnel Security Controller with final BPSS checks, approving access to areas, processing visitor requests and IVCO requests. Access Control Security Organising regular combination changes, Document checks, mustering, Training, Booking in/ out of asset, movement / transport plans, Liaising with the authority. Management Security Logging SALs, and administrating supply chain checks and contracts. Investigation Security Breaches, electronic security issues, SAL, Personnel, TCSM, CTSA liaison, Training, Asset loss, criminal activity, authority liaison, reporting & investigation. General Ensure all access to sensitive assets are recorded and controlled, to meet the requirements of the need-to-know principle. Using the Wiseman database, to log new assets, destroy obsolete assets, and instigate musters and spot checks. Ensure employees remain compliant with the conditions of their security clearance obligations via the appropriate aftercare process. Represent the business at off-site briefings, meetings and training sessions, as and when necessary and to disseminate information to the relevant audiences. Ensure security requirements are reflected in the company s processes, as appropriate. Any other duties as and when required. Manage security of information as defined in the Security manual. Required Skills and Qualifications: British Citizen (e.g. to enable handling of Eyes Only material). Capable of achieving the required level of security clearance. Experience of CCTV would be beneficial. Although no specific educational qualifications are mandated, a good standard of verbal and written English would be expected. Notice Due to the nature of the programs we deliver for our customers, candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the role's requirements. Applicants must be able to obtain and maintain the appropriate level of security clearance for the role. Due to the nature of our work, you must be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. For more information, please visit the UKSV website. Our Benefits Every employee is critical to our success, and as such, we offer a range of flexible employee benefits, including: Participation in an Annual Bonus Scheme Private Medical Cover 25 days holiday (plus Bank Holidays) with the option to buy an extra 5 days Pension Contribution 4 x Life Assurance Cover Flexible working hours with opportunity for a 1pm finish on a Friday Flexible benefits including cycle to work scheme, will writing and more Security Clearance Allowance where relevant and subject to you holding the required security clearance Diversity, Equity & Inclusion Statement At Ultra I&C, we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers. We, therefore, do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support requests for flexible working arrangements wherever possible.
May 24, 2026
Full time
Deputy Security Controller Based at our Cyber Centre of Excellence in Maidenhead. At Ultra Cyber we have a rare opportunity to join the team as Deputy Security Controller. The Deputy Security Controller exists to support the Security Controller in meeting the HMG (His Majesty's Government) requirements of a designated official to exercise the day-to-day responsibility of all aspects of protective security. The Security Compliance function in Ultra is responsible for ensuring that the company s officers, directors, and employees comply with the provisions of the company s Government Security Policies and Special Security Agreement, where required. Scope: Based in Maidenhead where the primary activity takes place, the role will have occasional additional responsibility for the other sites in the I&C UK offices. As such will require some infrequent travel to those sites. Role Requirements: Flexibility to travel within the UK, full driving license Ability & desire to obtain and maintain the required level of security clearance A working knowledge of Gov Stan 007 and security policy framework is desirable Must be capable of interpreting the requirements of the Security and Personnel Controllers An understanding of the risks and subsequent impact to the business of failing to comply fully with appropriate guidelines, policy or legislation. Key Responsibilities: Physical Security Assist the Security Controller with the administration and management of the Guards, NPSA furniture, keys, locks, combinations changes, logs, Disposal of assets, AACS, CCTV, IDS, Building and walls, area security, routines. Personnel Security Assist the Personnel Security Controller with final BPSS checks, approving access to areas, processing visitor requests and IVCO requests. Access Control Security Organising regular combination changes, Document checks, mustering, Training, Booking in/ out of asset, movement / transport plans, Liaising with the authority. Management Security Logging SALs, and administrating supply chain checks and contracts. Investigation Security Breaches, electronic security issues, SAL, Personnel, TCSM, CTSA liaison, Training, Asset loss, criminal activity, authority liaison, reporting & investigation. General Ensure all access to sensitive assets are recorded and controlled, to meet the requirements of the need-to-know principle. Using the Wiseman database, to log new assets, destroy obsolete assets, and instigate musters and spot checks. Ensure employees remain compliant with the conditions of their security clearance obligations via the appropriate aftercare process. Represent the business at off-site briefings, meetings and training sessions, as and when necessary and to disseminate information to the relevant audiences. Ensure security requirements are reflected in the company s processes, as appropriate. Any other duties as and when required. Manage security of information as defined in the Security manual. Required Skills and Qualifications: British Citizen (e.g. to enable handling of Eyes Only material). Capable of achieving the required level of security clearance. Experience of CCTV would be beneficial. Although no specific educational qualifications are mandated, a good standard of verbal and written English would be expected. Notice Due to the nature of the programs we deliver for our customers, candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the role's requirements. Applicants must be able to obtain and maintain the appropriate level of security clearance for the role. Due to the nature of our work, you must be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. For more information, please visit the UKSV website. Our Benefits Every employee is critical to our success, and as such, we offer a range of flexible employee benefits, including: Participation in an Annual Bonus Scheme Private Medical Cover 25 days holiday (plus Bank Holidays) with the option to buy an extra 5 days Pension Contribution 4 x Life Assurance Cover Flexible working hours with opportunity for a 1pm finish on a Friday Flexible benefits including cycle to work scheme, will writing and more Security Clearance Allowance where relevant and subject to you holding the required security clearance Diversity, Equity & Inclusion Statement At Ultra I&C, we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers. We, therefore, do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support requests for flexible working arrangements wherever possible.
An exciting temporary opportunity has arisen with one of our most improved Local Authority Clients for an Allocations Officer, working 60% of the week from home (2 days each week in the office). The role is for 37 hours per week (Monday to Friday) for an initial period of 6 months and will report directly into the Allocations and Housing Register Manager. No home visits are required in this post. In this role you will need to undertake and determine eligibility assessments for potential tenants accessing the housing register to ensure the legality and suitability of every allocation. In addition, you will be responsible for meeting statutory requirements, performance indicators and targets in the letting of all social housing. Our client is based not far from Heathrow airport in West London and the successful candidate will have to: Successfully implement the Allocations Policy to ensure the effective use of properties. Liaise with local authorities, other housing associations and appropriate agencies to achieve the policy objectives in allocating its properties, attending liaison meetings as necessary. Work as part of a team advertising and letting council and RSL homes to applicants on the housing register, or who require emergency temporary accommodation due to threat of homelessness. Challenge RSLs where nominations arrangements are not being met, with supervision from Team Leader. Provide information and advice on mobility schemes including out of London, Seaside and Country Homes and other mobility schemes that may be developed. Provide efficient and effective administration of the allocation of all housing resources available to ensure that customer's needs are met and to ensure the implementation of the Council's Housing Allocation Scheme. Advertise properties and process shortlists to arrange viewings. Experience of allocating temporary &/or permanent accommodation and use of Jigsaw, as well as Home Connections or similar Choice Based Lettings system is essential. Only applicants who meet the above criteria and are available either immediately or on a short notice period (1-2 weeks) need apply for this post, as the client is looking for an immediate start.
May 23, 2026
Seasonal
An exciting temporary opportunity has arisen with one of our most improved Local Authority Clients for an Allocations Officer, working 60% of the week from home (2 days each week in the office). The role is for 37 hours per week (Monday to Friday) for an initial period of 6 months and will report directly into the Allocations and Housing Register Manager. No home visits are required in this post. In this role you will need to undertake and determine eligibility assessments for potential tenants accessing the housing register to ensure the legality and suitability of every allocation. In addition, you will be responsible for meeting statutory requirements, performance indicators and targets in the letting of all social housing. Our client is based not far from Heathrow airport in West London and the successful candidate will have to: Successfully implement the Allocations Policy to ensure the effective use of properties. Liaise with local authorities, other housing associations and appropriate agencies to achieve the policy objectives in allocating its properties, attending liaison meetings as necessary. Work as part of a team advertising and letting council and RSL homes to applicants on the housing register, or who require emergency temporary accommodation due to threat of homelessness. Challenge RSLs where nominations arrangements are not being met, with supervision from Team Leader. Provide information and advice on mobility schemes including out of London, Seaside and Country Homes and other mobility schemes that may be developed. Provide efficient and effective administration of the allocation of all housing resources available to ensure that customer's needs are met and to ensure the implementation of the Council's Housing Allocation Scheme. Advertise properties and process shortlists to arrange viewings. Experience of allocating temporary &/or permanent accommodation and use of Jigsaw, as well as Home Connections or similar Choice Based Lettings system is essential. Only applicants who meet the above criteria and are available either immediately or on a short notice period (1-2 weeks) need apply for this post, as the client is looking for an immediate start.
Customer Liaison Officer Edinburgh Negotiable DOE Avenue are seeking an experienced and proactive Community Liaison Officer (CLO) to support the delivery of a major High Voltage (HV) cable installation project involving the construction of approximately 10km of trenching works between substations on the outskirts of Edinburgh. The successful candidate will act as the primary interface between the project team and external stakeholders, ensuring effective communication, minimising disruption, maintaining positive relationships and protecting the reputation of the business throughout the project lifecycle. The CLO will be expected to build strong relationships and maintain regular engagement with customers, local communities, local authorities, transport providers, businesses and all interested parties affected by the works. Key Responsibilities Act as the primary point of contact for all external stakeholder communication associated with the project. Develop, implement and maintain a Stakeholder Engagement Plan and communication strategy. Build and maintain positive working relationships with: Local residents and customers Businesses affected by the works Local community and neighbourhood groups Local highways authorities Bus operators and public transport providers Emergency services Schools, care homes and vulnerable customer groups Elected members and local councillors Client representatives and key project stakeholders Arrange and attend stakeholder meetings, public information events and community engagement sessions. Prepare and distribute advance notifications, newsletters, project updates and customer communications. Customer Management Act as the first escalation point for customer concerns and complaints. Log, monitor and manage customer enquiries through to closure. Ensure all complaints are investigated promptly and corrective actions implemented where required. Identify vulnerable customers and ensure additional support measures are put in place. Traffic & Public Interface Management Liaise closely with highways authorities regarding planned roadworks, traffic management arrangements and access restrictions. Coordinate with bus operators regarding route changes, diversions and bus stop impacts. Ensure businesses, residents and stakeholders receive sufficient notice of any disruption. Attend coordination meetings relating to highways and traffic management. Community Relations Maintain positive public perception of the project and the Opus brand. Monitor community concerns and identify emerging issues before escalation. Attend local forums and neighbourhood meetings as required. Identify opportunities for community engagement initiatives and positive project legacy activities. Requirements: Essential: Previous experience in a Community Liaison, Stakeholder Engagement or Customer Relations role. Experience working on utilities, civil engineering, highways or infrastructure projects. Strong communication and interpersonal skills. Ability to deal professionally with difficult or sensitive situations. Excellent organisational and reporting skills. Strong IT capability including Microsoft Office. Full UK Driving Licence. Desirable: Experience within power, utilities or major infrastructure projects. Knowledge of roadworks and traffic management processes. Knowledge of local authority engagement procedures. Understanding of CDM and construction environments. Interested? Apply with your most recent CV or Call Alanna: (phone number removed). INDTEMP
May 23, 2026
Contractor
Customer Liaison Officer Edinburgh Negotiable DOE Avenue are seeking an experienced and proactive Community Liaison Officer (CLO) to support the delivery of a major High Voltage (HV) cable installation project involving the construction of approximately 10km of trenching works between substations on the outskirts of Edinburgh. The successful candidate will act as the primary interface between the project team and external stakeholders, ensuring effective communication, minimising disruption, maintaining positive relationships and protecting the reputation of the business throughout the project lifecycle. The CLO will be expected to build strong relationships and maintain regular engagement with customers, local communities, local authorities, transport providers, businesses and all interested parties affected by the works. Key Responsibilities Act as the primary point of contact for all external stakeholder communication associated with the project. Develop, implement and maintain a Stakeholder Engagement Plan and communication strategy. Build and maintain positive working relationships with: Local residents and customers Businesses affected by the works Local community and neighbourhood groups Local highways authorities Bus operators and public transport providers Emergency services Schools, care homes and vulnerable customer groups Elected members and local councillors Client representatives and key project stakeholders Arrange and attend stakeholder meetings, public information events and community engagement sessions. Prepare and distribute advance notifications, newsletters, project updates and customer communications. Customer Management Act as the first escalation point for customer concerns and complaints. Log, monitor and manage customer enquiries through to closure. Ensure all complaints are investigated promptly and corrective actions implemented where required. Identify vulnerable customers and ensure additional support measures are put in place. Traffic & Public Interface Management Liaise closely with highways authorities regarding planned roadworks, traffic management arrangements and access restrictions. Coordinate with bus operators regarding route changes, diversions and bus stop impacts. Ensure businesses, residents and stakeholders receive sufficient notice of any disruption. Attend coordination meetings relating to highways and traffic management. Community Relations Maintain positive public perception of the project and the Opus brand. Monitor community concerns and identify emerging issues before escalation. Attend local forums and neighbourhood meetings as required. Identify opportunities for community engagement initiatives and positive project legacy activities. Requirements: Essential: Previous experience in a Community Liaison, Stakeholder Engagement or Customer Relations role. Experience working on utilities, civil engineering, highways or infrastructure projects. Strong communication and interpersonal skills. Ability to deal professionally with difficult or sensitive situations. Excellent organisational and reporting skills. Strong IT capability including Microsoft Office. Full UK Driving Licence. Desirable: Experience within power, utilities or major infrastructure projects. Knowledge of roadworks and traffic management processes. Knowledge of local authority engagement procedures. Understanding of CDM and construction environments. Interested? Apply with your most recent CV or Call Alanna: (phone number removed). INDTEMP
Summary Our client is looking Customer Liaison Officers provide essential administrative support in processing case work from initial customer enquiry through to maintenance of project, at a pace, quality and cost that meet customer expectations and business objectives. This customer service and administrative role is a key interface between our customers, technical staff, sub-contractors and the public Key Responsibilities • Coordinate visit arrangements • Provide customers with visit confirmations and quotes • Coordinate and book travel arrangements • Progress casework in line with company process and policy • Maintain and update databases • Respond to internal and external enquiries • Perform general administration tasks • Support other teams and departments • Assist in organising meetings Key Attributes • Excellent customer service skills • Display accurate written and clear verbal communication skills • Have demonstrable experience working as part of a team • Be able to prioritise workload to meet deadlines • Have good knowledge of Microsoft Office software Benefits • 25 days holiday plus Bank Holidays (pro rata) • Hybrid working (After full training is complete) • Childcare vouchers • Flexible benefits programme • Highly desirable employer contribution pension • 3x life assurance • Onsite parking - not guaranteed First come first serve (residential parking nearby) • Health cash plan Hours: 20-25 hours per week, across 5 days (Monday-Friday) hybrid working avaliable Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment's Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson
May 23, 2026
Full time
Summary Our client is looking Customer Liaison Officers provide essential administrative support in processing case work from initial customer enquiry through to maintenance of project, at a pace, quality and cost that meet customer expectations and business objectives. This customer service and administrative role is a key interface between our customers, technical staff, sub-contractors and the public Key Responsibilities • Coordinate visit arrangements • Provide customers with visit confirmations and quotes • Coordinate and book travel arrangements • Progress casework in line with company process and policy • Maintain and update databases • Respond to internal and external enquiries • Perform general administration tasks • Support other teams and departments • Assist in organising meetings Key Attributes • Excellent customer service skills • Display accurate written and clear verbal communication skills • Have demonstrable experience working as part of a team • Be able to prioritise workload to meet deadlines • Have good knowledge of Microsoft Office software Benefits • 25 days holiday plus Bank Holidays (pro rata) • Hybrid working (After full training is complete) • Childcare vouchers • Flexible benefits programme • Highly desirable employer contribution pension • 3x life assurance • Onsite parking - not guaranteed First come first serve (residential parking nearby) • Health cash plan Hours: 20-25 hours per week, across 5 days (Monday-Friday) hybrid working avaliable Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment's Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson
A fantastic opportunity has emerged for a specialist Income Collection/Recovery Officer to join one of Adecco's most improved public sector clients in a full time (35 hours per week, Monday to Friday), permanent role paying up to 41k per annum. In this varied role you will regularly monitor and manage rent and service charge accounts for current and former tenants, ensuring prompt action is taken to minimise arrears and recover monies due, ensuring compliance with company policy and the regulatory and legal framework. Our client is based in Central London and offer excellent hybrid working arrangements. This role reports into the Head of Housing, and our client is looking for a candidate who has experience of: Providing an excellent customer focussed service ensuring tenants are aware of their responsibility to pay their rent on time and regularly, and to advise on preventative action to be taken to stop them falling into arrears. Providing an accurate, effective and appropriate response to tenants' enquiries about their rent accounts Keeping up to date on welfare benefit entitlements, particularly housing related benefits and all changes due to Welfare Reform. Advising tenants on welfare benefits - to offer advice and signpost and refer to supporting agencies. Keeping up to date with best practice on arrears prevention, putting forward ideas and suggestions for service improvements. Attending liaison meetings with Local Authorities and other external agencies as required Supporting with the production and distribution of regular rent statements to tenants and advising tenants on these accordingly. Being responsible for the collection of rental income and other housing related debts. Regularly monitoring direct debit payments, and ensuring these are amended in the required timescales for collection of the revised annual rent and service charge. Providing advice and assistance to all tenants who have rent arrears by contacting them on a regular basis and maximising personal contact. Liaising with other agencies and the relevant authorities regarding the processing and progress of individual housing benefit and universal credit claims, chasing the progress of housing benefit applications and overpayments. Monitoring rent accounts and implementing company income collection policy and procedures, ensuring tenants are notified of any arrears at the earliest opportunity. Carrying out home visits in connection with income recovery or arrears prevention and serving notices of seeking possession where required. Preparing all paperwork for the service of notices, possession proceedings and evictions. Attending court and carrying out D.I.Y possession action representing the organisation in rent related cases. Ensuring the computer system is updated with details of individual rent arrears actions and advising on the improvement of such systems on a regular basis. This role requires the successful candidate to have some experience in housing management (preferably 2 years), be highly self-motivated and be strong on the telephone. A car driver and owner is not needed as the patch (just 600 units) can be covered by foot or bus. Good knowledge and understanding of OMNI software would also be ideal, but is not essential. Previous public sector experience would be useful, but not essential. Experience in reclaiming debt owed to the client/landlord by tenants in court would also be a real advantage, as would knowledge of how to deal with leaseholders. Excellent understanding of welfare and benefits would be highly desirable. Only applicants who feel they meet the above criteria need apply for this post, as the client is keen to interview in person in late May 2026. Only applicants who feel they meet the above criteria need apply.
May 23, 2026
Full time
A fantastic opportunity has emerged for a specialist Income Collection/Recovery Officer to join one of Adecco's most improved public sector clients in a full time (35 hours per week, Monday to Friday), permanent role paying up to 41k per annum. In this varied role you will regularly monitor and manage rent and service charge accounts for current and former tenants, ensuring prompt action is taken to minimise arrears and recover monies due, ensuring compliance with company policy and the regulatory and legal framework. Our client is based in Central London and offer excellent hybrid working arrangements. This role reports into the Head of Housing, and our client is looking for a candidate who has experience of: Providing an excellent customer focussed service ensuring tenants are aware of their responsibility to pay their rent on time and regularly, and to advise on preventative action to be taken to stop them falling into arrears. Providing an accurate, effective and appropriate response to tenants' enquiries about their rent accounts Keeping up to date on welfare benefit entitlements, particularly housing related benefits and all changes due to Welfare Reform. Advising tenants on welfare benefits - to offer advice and signpost and refer to supporting agencies. Keeping up to date with best practice on arrears prevention, putting forward ideas and suggestions for service improvements. Attending liaison meetings with Local Authorities and other external agencies as required Supporting with the production and distribution of regular rent statements to tenants and advising tenants on these accordingly. Being responsible for the collection of rental income and other housing related debts. Regularly monitoring direct debit payments, and ensuring these are amended in the required timescales for collection of the revised annual rent and service charge. Providing advice and assistance to all tenants who have rent arrears by contacting them on a regular basis and maximising personal contact. Liaising with other agencies and the relevant authorities regarding the processing and progress of individual housing benefit and universal credit claims, chasing the progress of housing benefit applications and overpayments. Monitoring rent accounts and implementing company income collection policy and procedures, ensuring tenants are notified of any arrears at the earliest opportunity. Carrying out home visits in connection with income recovery or arrears prevention and serving notices of seeking possession where required. Preparing all paperwork for the service of notices, possession proceedings and evictions. Attending court and carrying out D.I.Y possession action representing the organisation in rent related cases. Ensuring the computer system is updated with details of individual rent arrears actions and advising on the improvement of such systems on a regular basis. This role requires the successful candidate to have some experience in housing management (preferably 2 years), be highly self-motivated and be strong on the telephone. A car driver and owner is not needed as the patch (just 600 units) can be covered by foot or bus. Good knowledge and understanding of OMNI software would also be ideal, but is not essential. Previous public sector experience would be useful, but not essential. Experience in reclaiming debt owed to the client/landlord by tenants in court would also be a real advantage, as would knowledge of how to deal with leaseholders. Excellent understanding of welfare and benefits would be highly desirable. Only applicants who feel they meet the above criteria need apply for this post, as the client is keen to interview in person in late May 2026. Only applicants who feel they meet the above criteria need apply.
Temporary Customer Liaison Officer Location: Based in Sheffield covering Doncaster, Rotherham, Hull, Leeds, and Halifax. Contract: Temporary (initially 8 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Sheffield area. This role is initially offered on an 8 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of contact for resident enquiries, concerns, and feedback Coordinating access arrangements to support project delivery Resolving access or resident-related issues promptly, escalating where appropriate Maintaining accurate records of communications, access agreements, and issue resolution Essential Requirements Previous experience in a similar role Ability to handle sensitive situations with professionalism and empathy Strong communication, resilience, and negotiation skills Proficient in Microsoft Office Full UK driving licence and access to a vehicle Desirable Experience Previous experience in a Customer Liaison Officer / Tenant Liaison Officer / Resident Liaison Officer role Experience working within the social housing sector If you're an experienced Customer Liaison Officer looking for a short-term opportunity with longer-term potential, we'd love to hear from you. Please apply with your up-to-date CV or call Jess on (phone number removed)
May 22, 2026
Contractor
Temporary Customer Liaison Officer Location: Based in Sheffield covering Doncaster, Rotherham, Hull, Leeds, and Halifax. Contract: Temporary (initially 8 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Sheffield area. This role is initially offered on an 8 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of contact for resident enquiries, concerns, and feedback Coordinating access arrangements to support project delivery Resolving access or resident-related issues promptly, escalating where appropriate Maintaining accurate records of communications, access agreements, and issue resolution Essential Requirements Previous experience in a similar role Ability to handle sensitive situations with professionalism and empathy Strong communication, resilience, and negotiation skills Proficient in Microsoft Office Full UK driving licence and access to a vehicle Desirable Experience Previous experience in a Customer Liaison Officer / Tenant Liaison Officer / Resident Liaison Officer role Experience working within the social housing sector If you're an experienced Customer Liaison Officer looking for a short-term opportunity with longer-term potential, we'd love to hear from you. Please apply with your up-to-date CV or call Jess on (phone number removed)
The role of Customer Liaison Officer in the property industry is a permanent position based in Rotherham. It requires a professional who can ensure seamless communication between the organisation and its customers while maintaining high service standards. Client Details The hiring organisation is a well-established entity within the property industry, known for its commitment to delivering high-quality services. As a medium-sized company, it offers a structured and professional working environment. Description Act as the main point of contact for customers, addressing inquiries and resolving issues promptly. Ensure customer satisfaction by maintaining clear and effective communication throughout the customer journey. Coordinate with internal teams to provide timely updates and solutions to customer concerns. Monitor and manage customer feedback to improve service delivery and processes. Support the development and implementation of customer service policies and procedures. Maintain accurate records of customer interactions and transactions. Assist in resolving escalated customer complaints in a professional manner. Contribute to the development of customer engagement strategies within the property department. Profile A successful Customer Liaison Officer should have: A strong background in customer service, ideally within the property industry or a similar field. Excellent communication and interpersonal skills to build and maintain relationships with customers. Problem-solving abilities and a proactive approach to resolving customer concerns. Attention to detail and the ability to manage multiple tasks effectively. Proficiency in using customer relationship management (CRM) systems or similar tools. Job Offer A competitive salary ranging from 30,600 to 37,400 per annum, depending on experience. A permanent role offering stability and professional growth within the property industry. A supportive and structured working environment in Rotherham. Opportunities to develop customer service and engagement skills further. If you are passionate about delivering excellent customer service and are ready to take the next step in your career, we encourage you to apply for the Customer Liaison Officer position today!
May 22, 2026
Full time
The role of Customer Liaison Officer in the property industry is a permanent position based in Rotherham. It requires a professional who can ensure seamless communication between the organisation and its customers while maintaining high service standards. Client Details The hiring organisation is a well-established entity within the property industry, known for its commitment to delivering high-quality services. As a medium-sized company, it offers a structured and professional working environment. Description Act as the main point of contact for customers, addressing inquiries and resolving issues promptly. Ensure customer satisfaction by maintaining clear and effective communication throughout the customer journey. Coordinate with internal teams to provide timely updates and solutions to customer concerns. Monitor and manage customer feedback to improve service delivery and processes. Support the development and implementation of customer service policies and procedures. Maintain accurate records of customer interactions and transactions. Assist in resolving escalated customer complaints in a professional manner. Contribute to the development of customer engagement strategies within the property department. Profile A successful Customer Liaison Officer should have: A strong background in customer service, ideally within the property industry or a similar field. Excellent communication and interpersonal skills to build and maintain relationships with customers. Problem-solving abilities and a proactive approach to resolving customer concerns. Attention to detail and the ability to manage multiple tasks effectively. Proficiency in using customer relationship management (CRM) systems or similar tools. Job Offer A competitive salary ranging from 30,600 to 37,400 per annum, depending on experience. A permanent role offering stability and professional growth within the property industry. A supportive and structured working environment in Rotherham. Opportunities to develop customer service and engagement skills further. If you are passionate about delivering excellent customer service and are ready to take the next step in your career, we encourage you to apply for the Customer Liaison Officer position today!
Your new company My client is a local not-for-profit organisation providing supportive living and care for older people. Its focus is on creating a safe, community-minded environment that promotes comfort and independence. After some local expansion, we are looking to support them in growing their awareness in the local community by recruiting a Community Liaison to raise their profile through PR, Events and Social Media as well as physically getting out-and-about within the local community. Your new role As Community Liaison, you will hold a varied role helping to raise brand awareness in the local area. You will be responsible for all external events in the local communities of the Farnham and Reading areas, proactively reaching out to relevant organisations to arrange the charity's attendance at local events and community activities, to promote visibility of the charity's work. You will help to coordinate event marketing, and contribute to campaigns to build awareness of the charity and its services, including posting on Social Media, creating compelling press releases, news stories, and other marketing activities. You will take an active role in reaching out within local communities to establish ways to grow local visibility and get involved in community events and activities - including public speaking.As part of a small team, you will work closely with the Marketing Manager and Community Liaison for Surrey and your responsibilities will be varied across community relations; seeking and creating PR opportunities, including news stories, supporting the marketing and recruitment into their volunteer programme, fundraising, and event coordination. This will require travel across Farnham and Reading, and occasional weekend work (time off during the week in lieu). What you'll need to succeed You could have a background in Events or PR, Fundraising, or perhaps even Business Development. We are seeking someone with the confidence and willingness to pick up the phone and engage with relevant people within local communities, as well as organising and attending events, speaking to members of the public and proactively building awareness of the charity's good work and services. You will have strong copywriting skills, and whilst you don't need previous PR experience, you will need to be willing to write news stories and make approaches to local media to gain coverage for the charity in the local press. An ideal background would be a mix of events, Social Media and communications, but with core requirements in event organisation, written skills, and people-facing/customer service, the charity is open to different backgrounds if you possess the core attributes required to be effective in the role. You must be a driver with access to your own transport as the role will require travel between care homes and local community events. What you'll get in return You will receive a full-time annual salary of up to £35,000 plus benefits including pension scheme, life assurance, Blue Light Card, and 28 days' holiday, rising to 33 in your second year. You will be based out of locations in either Farnham or Reading (depending on what is most convenient for you), but you must have your own transport and be able to commute to all locations regularly. Occasional weekend work will be required, and the role requires an on-site and community-based presence. Therefore, there are not a lot of opportunities for home working. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 22, 2026
Full time
Your new company My client is a local not-for-profit organisation providing supportive living and care for older people. Its focus is on creating a safe, community-minded environment that promotes comfort and independence. After some local expansion, we are looking to support them in growing their awareness in the local community by recruiting a Community Liaison to raise their profile through PR, Events and Social Media as well as physically getting out-and-about within the local community. Your new role As Community Liaison, you will hold a varied role helping to raise brand awareness in the local area. You will be responsible for all external events in the local communities of the Farnham and Reading areas, proactively reaching out to relevant organisations to arrange the charity's attendance at local events and community activities, to promote visibility of the charity's work. You will help to coordinate event marketing, and contribute to campaigns to build awareness of the charity and its services, including posting on Social Media, creating compelling press releases, news stories, and other marketing activities. You will take an active role in reaching out within local communities to establish ways to grow local visibility and get involved in community events and activities - including public speaking.As part of a small team, you will work closely with the Marketing Manager and Community Liaison for Surrey and your responsibilities will be varied across community relations; seeking and creating PR opportunities, including news stories, supporting the marketing and recruitment into their volunteer programme, fundraising, and event coordination. This will require travel across Farnham and Reading, and occasional weekend work (time off during the week in lieu). What you'll need to succeed You could have a background in Events or PR, Fundraising, or perhaps even Business Development. We are seeking someone with the confidence and willingness to pick up the phone and engage with relevant people within local communities, as well as organising and attending events, speaking to members of the public and proactively building awareness of the charity's good work and services. You will have strong copywriting skills, and whilst you don't need previous PR experience, you will need to be willing to write news stories and make approaches to local media to gain coverage for the charity in the local press. An ideal background would be a mix of events, Social Media and communications, but with core requirements in event organisation, written skills, and people-facing/customer service, the charity is open to different backgrounds if you possess the core attributes required to be effective in the role. You must be a driver with access to your own transport as the role will require travel between care homes and local community events. What you'll get in return You will receive a full-time annual salary of up to £35,000 plus benefits including pension scheme, life assurance, Blue Light Card, and 28 days' holiday, rising to 33 in your second year. You will be based out of locations in either Farnham or Reading (depending on what is most convenient for you), but you must have your own transport and be able to commute to all locations regularly. Occasional weekend work will be required, and the role requires an on-site and community-based presence. Therefore, there are not a lot of opportunities for home working. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
