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Victim Support
Team Leader
Victim Support
Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Medway Magistrates Court. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role to provide maternity cover for up to 9 months working 30 hours per week and is based at Medway Magistrates Court . Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses. Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing. Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals. Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards. Manage rotas, resource planning, and service coverage across the court cluster. Promote excellent communication across teams, facilitating team meetings and sharing learning. Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners. Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities. Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have: A strong understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience delivering services in demanding environments with a focus on customer experience and service excellence. Experience providing guidance, support, or crisis management to staff or service users. Good communication, negotiation, and advisory skills, both written and verbal. The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices. Experience gathering, analysing, and reporting information from multiple sources. Sound IT skills, including the use of Microsoft Office and case management systems. Commitment to safeguarding, equality, diversity, and inclusive practice. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
May 21, 2026
Full time
Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Medway Magistrates Court. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role to provide maternity cover for up to 9 months working 30 hours per week and is based at Medway Magistrates Court . Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses. Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing. Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals. Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards. Manage rotas, resource planning, and service coverage across the court cluster. Promote excellent communication across teams, facilitating team meetings and sharing learning. Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners. Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities. Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have: A strong understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience delivering services in demanding environments with a focus on customer experience and service excellence. Experience providing guidance, support, or crisis management to staff or service users. Good communication, negotiation, and advisory skills, both written and verbal. The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices. Experience gathering, analysing, and reporting information from multiple sources. Sound IT skills, including the use of Microsoft Office and case management systems. Commitment to safeguarding, equality, diversity, and inclusive practice. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Bennett and Game Recruitment LTD
Tax Senior
Bennett and Game Recruitment LTD City, Liverpool
Our client is a well-established and forward-thinking accountancy practice based in Liverpool, offering a comprehensive range of services to a diverse client base. The firm has built a strong reputation for delivering high-quality, tailored advice and prides itself on maintaining a professional yet supportive working environment. With a focus on developing talent and providing clear progression pathways, this is an excellent opportunity for a Tax professional to join a growing and collaborative team. Role Overview - Tax This Tax Senior role offers a varied workload with a focus on both personal and corporate tax, ideally suited to someone with mixed tax experience. You will work closely with a Tax Manager and a junior team member, acting as a key point of support in delivering compliance and advisory services. Preparation and review of self-assessment tax returns Supporting corporate tax compliance work where required Liaising directly with clients to discuss tax matters and resolve queries Supporting tax planning and advisory assignments Assisting in managing workflow across the tax team Reviewing work prepared by junior staff where appropriate Ensuring all filings and deadlines are met accurately and efficiently This role is available on a full-time or part-time basis, depending on the candidate's preference. Role Requirements - Tax Experience in mixed tax (personal and corporate tax preferred) Ideally ATT/CTA/ACA/ACCA part-qualified or qualified (or qualified by experience) Previous experience within a UK accountancy practice Strong understanding of self-assessment and corporate tax compliance Confident communicator with the ability to deal directly with clients Ability to work independently while supporting junior colleagues Organised, proactive, and detail-focused approach Salary & Benefits - Tax Salary: 35,000 - 50,000 (with potential for higher depending on experience) Working hours: 9:00am - 5:00pm (full-time, office-based role) Part-time working considered Holiday Package: 25 days + bank holidays for trainees, 27 days + bank holidays for non-trainees Clear progression within a structured tax team Supportive and professional working environment Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
May 21, 2026
Full time
Our client is a well-established and forward-thinking accountancy practice based in Liverpool, offering a comprehensive range of services to a diverse client base. The firm has built a strong reputation for delivering high-quality, tailored advice and prides itself on maintaining a professional yet supportive working environment. With a focus on developing talent and providing clear progression pathways, this is an excellent opportunity for a Tax professional to join a growing and collaborative team. Role Overview - Tax This Tax Senior role offers a varied workload with a focus on both personal and corporate tax, ideally suited to someone with mixed tax experience. You will work closely with a Tax Manager and a junior team member, acting as a key point of support in delivering compliance and advisory services. Preparation and review of self-assessment tax returns Supporting corporate tax compliance work where required Liaising directly with clients to discuss tax matters and resolve queries Supporting tax planning and advisory assignments Assisting in managing workflow across the tax team Reviewing work prepared by junior staff where appropriate Ensuring all filings and deadlines are met accurately and efficiently This role is available on a full-time or part-time basis, depending on the candidate's preference. Role Requirements - Tax Experience in mixed tax (personal and corporate tax preferred) Ideally ATT/CTA/ACA/ACCA part-qualified or qualified (or qualified by experience) Previous experience within a UK accountancy practice Strong understanding of self-assessment and corporate tax compliance Confident communicator with the ability to deal directly with clients Ability to work independently while supporting junior colleagues Organised, proactive, and detail-focused approach Salary & Benefits - Tax Salary: 35,000 - 50,000 (with potential for higher depending on experience) Working hours: 9:00am - 5:00pm (full-time, office-based role) Part-time working considered Holiday Package: 25 days + bank holidays for trainees, 27 days + bank holidays for non-trainees Clear progression within a structured tax team Supportive and professional working environment Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Michael Page
Private Banking Manager
Michael Page Colden Common, Hampshire
The role of Private Banking Manager in the financial services industry involves managing a portfolio of high-net-worth clients, providing tailored banking and financial solutions to meet their needs. Based in Winchester, this permanent position focuses on delivering exceptional customer service while growing and maintaining strong client relationships. Client Details This opportunity is with a well-established organisation within the financial services and banking industry. As a professional entity with a strong emphasis on client satisfaction, the company is known for its commitment to delivering personalised banking solutions. The organisation operates as part of a medium-sized enterprise with a reputable presence in its sector based on excellent customer relationships. Description The Private Banking Manager will have a strong focus on lending (mortgages), wealth and deposit growth, and managing all aspects of the customer relationship within the portfolio, including including preparation of credit applications and ensuring our clients have full knowledge of the Bank's services. Manage and grow a portfolio of high-net-worth clients, ensuring their financial needs are met with tailored solutions. Provide expert advice on a range of private banking products and services, including lending and investment opportunities. Develop and maintain long-term relationships with clients, ensuring a high level of satisfaction and trust. Proactively identify opportunities to grow the portfolio through networking and referrals. Collaborate with internal teams to ensure seamless service delivery and client satisfaction. Monitor and manage financial risks associated with client portfolios. Stay updated with industry regulations and ensure compliance with all relevant policies and procedures. Prepare detailed client reports and maintain accurate records of interactions and transactions. Profile A successful Private Banking Manager should have: Proven expertise in private banking, wealth management, or a related field within financial services. Proven experience of managing a customer portfolio, largely of professionals, business owners and high net worth individuals, ideally within a relationship-focused banking model, brokerage, independent financial advisory (IFA) or similar financial background. Familiarity with local market dynamics, professionals, existing broker networks A strong understanding of banking and financial products, including lending and investments. Experince of writing credit proposals and assessing credit worthiness Exceptional relationship management and interpersonal skills. Strong analytical and problem-solving abilities to provide tailored solutions to clients. Excellent communication and presentation skills. A client-focused approach with a commitment to delivering high-quality service. Professional qualifications in finance or banking are desirable. Job Offer Competitive salary 15% non contributory pension Generous annual holiday offering Profit share scheme Opportunities for professional growth within the financial services industry. Work in a supportive and professional environment in Winchester. Permanent role offering job security and career progression. If you are looking to advance your career as a Private Banking Manager in Winchester, we encourage you to apply and seize this rewarding opportunity today!
May 21, 2026
Full time
The role of Private Banking Manager in the financial services industry involves managing a portfolio of high-net-worth clients, providing tailored banking and financial solutions to meet their needs. Based in Winchester, this permanent position focuses on delivering exceptional customer service while growing and maintaining strong client relationships. Client Details This opportunity is with a well-established organisation within the financial services and banking industry. As a professional entity with a strong emphasis on client satisfaction, the company is known for its commitment to delivering personalised banking solutions. The organisation operates as part of a medium-sized enterprise with a reputable presence in its sector based on excellent customer relationships. Description The Private Banking Manager will have a strong focus on lending (mortgages), wealth and deposit growth, and managing all aspects of the customer relationship within the portfolio, including including preparation of credit applications and ensuring our clients have full knowledge of the Bank's services. Manage and grow a portfolio of high-net-worth clients, ensuring their financial needs are met with tailored solutions. Provide expert advice on a range of private banking products and services, including lending and investment opportunities. Develop and maintain long-term relationships with clients, ensuring a high level of satisfaction and trust. Proactively identify opportunities to grow the portfolio through networking and referrals. Collaborate with internal teams to ensure seamless service delivery and client satisfaction. Monitor and manage financial risks associated with client portfolios. Stay updated with industry regulations and ensure compliance with all relevant policies and procedures. Prepare detailed client reports and maintain accurate records of interactions and transactions. Profile A successful Private Banking Manager should have: Proven expertise in private banking, wealth management, or a related field within financial services. Proven experience of managing a customer portfolio, largely of professionals, business owners and high net worth individuals, ideally within a relationship-focused banking model, brokerage, independent financial advisory (IFA) or similar financial background. Familiarity with local market dynamics, professionals, existing broker networks A strong understanding of banking and financial products, including lending and investments. Experince of writing credit proposals and assessing credit worthiness Exceptional relationship management and interpersonal skills. Strong analytical and problem-solving abilities to provide tailored solutions to clients. Excellent communication and presentation skills. A client-focused approach with a commitment to delivering high-quality service. Professional qualifications in finance or banking are desirable. Job Offer Competitive salary 15% non contributory pension Generous annual holiday offering Profit share scheme Opportunities for professional growth within the financial services industry. Work in a supportive and professional environment in Winchester. Permanent role offering job security and career progression. If you are looking to advance your career as a Private Banking Manager in Winchester, we encourage you to apply and seize this rewarding opportunity today!
Bennett and Game Recruitment LTD
Audit Manager
Bennett and Game Recruitment LTD City, Liverpool
Our client is a well-established and growing independent accountancy practice based in Liverpool, operating across the North West. The firm has a strong reputation for delivering high-quality audit, accounting, and advisory services to a broad client base, with particular expertise in SME/owner-managed businesses and the not-for-profit sector. With a collaborative culture and clear succession planning in place, this is a key strategic hire aimed at strengthening and developing the firm's audit function. Role Overview - Audit Manager The successful candidate will play a central role in managing audit engagements, developing client relationships, and contributing to the growth of the audit department. Managing and delivering audit assignments from planning through to completion Acting as the main point of contact for a varied client portfolio, including SME/owner-managed businesses, not-for-profit organisations, and professional practices Line managing and developing a team of 3-4 staff members Reviewing audit work and ensuring compliance with UK auditing standards Taking an active role in business development, including: Supporting pitches and tender processes Identifying opportunities within existing client relationships Building commercial awareness and visibility within the firm Assisting with ad hoc projects including due diligence assignments and complex accounting issues Supporting the firm's audit quality control processes Working closely with senior leadership with the aim of stepping into an RI role in the short term Role Requirements - Audit Manager ACA or ACCA qualified Proven experience operating at Audit Manager level within a UK practice Strong knowledge of UK auditing and accounting standards Background in general practice with experience managing multiple audits concurrently Experience supervising and developing junior team members Exposure to not-for-profit or SME audit work is highly desirable Experience with SRA Accounts Rules reviews would be an advantage, but not essential Salary & Benefits - Audit Manager Salary: 50,000- 60,000 (depending on experience) Working hours: 9:00am - 5:00pm (office-based role in Liverpool) Clear progression pathway to RI status Exposure to business development and leadership responsibilities Supportive and collaborative working environment Opportunity to shape and grow the firm's audit offering Standard holiday entitlement (25-27 days + bank holidays, depending on level and experience) Pension scheme Additional discretionary bonus and performance-based review opportunities Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
May 21, 2026
Full time
Our client is a well-established and growing independent accountancy practice based in Liverpool, operating across the North West. The firm has a strong reputation for delivering high-quality audit, accounting, and advisory services to a broad client base, with particular expertise in SME/owner-managed businesses and the not-for-profit sector. With a collaborative culture and clear succession planning in place, this is a key strategic hire aimed at strengthening and developing the firm's audit function. Role Overview - Audit Manager The successful candidate will play a central role in managing audit engagements, developing client relationships, and contributing to the growth of the audit department. Managing and delivering audit assignments from planning through to completion Acting as the main point of contact for a varied client portfolio, including SME/owner-managed businesses, not-for-profit organisations, and professional practices Line managing and developing a team of 3-4 staff members Reviewing audit work and ensuring compliance with UK auditing standards Taking an active role in business development, including: Supporting pitches and tender processes Identifying opportunities within existing client relationships Building commercial awareness and visibility within the firm Assisting with ad hoc projects including due diligence assignments and complex accounting issues Supporting the firm's audit quality control processes Working closely with senior leadership with the aim of stepping into an RI role in the short term Role Requirements - Audit Manager ACA or ACCA qualified Proven experience operating at Audit Manager level within a UK practice Strong knowledge of UK auditing and accounting standards Background in general practice with experience managing multiple audits concurrently Experience supervising and developing junior team members Exposure to not-for-profit or SME audit work is highly desirable Experience with SRA Accounts Rules reviews would be an advantage, but not essential Salary & Benefits - Audit Manager Salary: 50,000- 60,000 (depending on experience) Working hours: 9:00am - 5:00pm (office-based role in Liverpool) Clear progression pathway to RI status Exposure to business development and leadership responsibilities Supportive and collaborative working environment Opportunity to shape and grow the firm's audit offering Standard holiday entitlement (25-27 days + bank holidays, depending on level and experience) Pension scheme Additional discretionary bonus and performance-based review opportunities Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Adecco
Customer Service Advisor
Adecco City, Cardiff
Customer Service Advisor Ongoing Temporary contract Full time 14.12 per hour Our client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff. This is a temporary position, offering an hourly rate of 14.12. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and addressing enquiries and concerns promptly and efficiently. Your primary duties will include answering customer calls, responding to emails, and resolving any issues or complaints in a professional and courteous manner. Key Responsibilities: Handle a high volume of incoming customer calls and emails Provide accurate and timely information to customers regarding products and services Resolve customer complaints and concerns effectively, ensuring customer satisfaction Maintain accurate customer records and update relevant databases Escalate complex issues to the appropriate departments when necessary Collaborate with other team members to ensure a seamless customer experience Stay up-to-date with knowledge to assist customers effectively Requirements: Previous experience in a customer service role is preferred Excellent communication and interpersonal skills Strong problem-solving abilities with a solution-oriented mindset Ability to handle high-pressure situations in a calm and professional manner Proficient computer skills and knowledge of relevant software applications Flexibility to work on a rotating shift schedule, including evenings and weekends If you are a customer-focused individual with a passion for delivering outstanding service, we encourage you to apply for the role of Customer Service Advisor with our client. Join their dynamic team and contribute to their commitment to customer satisfaction. To apply, please submit your CV and a cover letter highlighting your relevant experience and suitability for the position. We welcome applicants from all backgrounds and value diversity in our workplace. Please note that due to the high volume of applications we receive, only shortlisted candidates will be contacted. Thank you for your understanding. Our client is an equal opportunity employer committed to creating a diverse and inclusive workplace. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 21, 2026
Seasonal
Customer Service Advisor Ongoing Temporary contract Full time 14.12 per hour Our client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff. This is a temporary position, offering an hourly rate of 14.12. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and addressing enquiries and concerns promptly and efficiently. Your primary duties will include answering customer calls, responding to emails, and resolving any issues or complaints in a professional and courteous manner. Key Responsibilities: Handle a high volume of incoming customer calls and emails Provide accurate and timely information to customers regarding products and services Resolve customer complaints and concerns effectively, ensuring customer satisfaction Maintain accurate customer records and update relevant databases Escalate complex issues to the appropriate departments when necessary Collaborate with other team members to ensure a seamless customer experience Stay up-to-date with knowledge to assist customers effectively Requirements: Previous experience in a customer service role is preferred Excellent communication and interpersonal skills Strong problem-solving abilities with a solution-oriented mindset Ability to handle high-pressure situations in a calm and professional manner Proficient computer skills and knowledge of relevant software applications Flexibility to work on a rotating shift schedule, including evenings and weekends If you are a customer-focused individual with a passion for delivering outstanding service, we encourage you to apply for the role of Customer Service Advisor with our client. Join their dynamic team and contribute to their commitment to customer satisfaction. To apply, please submit your CV and a cover letter highlighting your relevant experience and suitability for the position. We welcome applicants from all backgrounds and value diversity in our workplace. Please note that due to the high volume of applications we receive, only shortlisted candidates will be contacted. Thank you for your understanding. Our client is an equal opportunity employer committed to creating a diverse and inclusive workplace. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Phoenix Health & Safety
Health and Safety Consultant
Phoenix Health & Safety Bristol, Gloucestershire
Health and Safety Consultant Location: Homebased - UK-Wide Travel Salary: Up to £49k + up to £20k commission and up to £10k bonus Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-Time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources! Why Do We Want You Phoenix Health and Safety, part of Wilmington Plc, are looking for a Health and Safety Consultant to provide expert consultancy to SME clients. You will deliver clear, practical, and legally compliant guidance that reduces risk and enhances operational safety. The successful candidate will combine strong technical expertise, exceptional client-facing skills, and sound commercial judgement to ensure client satisfaction, support contract retention, and identify opportunities for additional advisory services. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities You will be responsible for: Client Delivery: • Carry out H&S reviews on-site or remotely, delivering an organised and professional experience. • Assess clients against key UK H&S legislation and guidance, identifying what s working well and where improvements are needed. • Produce clear, concise reports and action plans. • Give practical, proportionate advice that works for SMEs, offering realistic recommendations. • Keep accurate records of findings, conversations and agreed actions to support a strong audit trail. Building Relationships: • Build trust quickly with business owners, managers and employees at all levels. • Explain legal duties and risk concepts in a calm, straightforward way and communicate urgency. • Manage expectations professionally and represent Phoenix with credibility in every interaction. Commercial Contribution: • Spot where clients could benefit from extra support (e.g., further consultancy time, training, or specialist assessments) and flag these appropriately. • Help retain clients by clearly demonstrating progress and explaining next steps. • Work closely with internal teams to ensure a smooth client journey and support the conversion of identified opportunities. Quality & Continuous Improvement: • Deliver work that meets Phoenix processes, templates and quality standards. • Maintain high standards of accuracy and consistency in all written outputs. • Take part in coaching, CPD and quality reviews to continually strengthen your technical skills. • Escalate serious risks or safeguarding concerns promptly through the correct channels. What s the Best Thing About This Role You will have the opportunity to work directly with SMEs, providing practical health and safety solutions that make a real difference, while developing your own consultancy expertise within a supportive and flexible environment. What s the Most Challenging Thing About This Role Balancing multiple client engagements, ensuring high-quality, compliant outputs, and effectively communicating complex health and safety requirements in an understandable and actionable way. Role Criteria To be successful in this role, you must have/be: • Minimum Level 3 H&S qualification (e.g., NEBOSH General Certificate or equivalent). • TechIOSH status (or clear evidence you're eligible and actively working towards it). • Sound working knowledge of UK H&S legislation and how to apply it proportionately in SME environments. • Proven client-facing experience with exemplary communication and people skills. • Strong commercial awareness, including the ability to recognise client needs, articulate value, and contribute to service growth in an ethical manner. • High standard of written English with the ability to produce clear and structured outputs. • Strong planning and time management skills; able to manage a schedule of client delivery and admin/record-keeping effectively. • Competent IT user (CRM/workflow tools, document templates, Microsoft 365) and comfortable adopting new tools. • Full UK driving licence and willingness to travel (where on-site delivery is required). To be successful in this role, it would be great if you have: • GradIOSH (or working towards) and/or higher-level H&S qualifications (e.g., NEBOSH Diploma, NCRQ, BSc/Grad Dip). • Experience delivering compliance reviews, audits, or consultancy services across varied sectors. • General workplace fire safety knowledge or experience. • Experience supporting development of client documentation (policies, risk assessment suites, SOPs) and implementing practical action plans. • Experience delivering training e.g. toolbox talks, workshops, leadership briefings. • Familiarity with HSE management models (e.g., HSG65/PDCA) and applying them in real-world SME environments. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team! Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
May 21, 2026
Full time
Health and Safety Consultant Location: Homebased - UK-Wide Travel Salary: Up to £49k + up to £20k commission and up to £10k bonus Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-Time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources! Why Do We Want You Phoenix Health and Safety, part of Wilmington Plc, are looking for a Health and Safety Consultant to provide expert consultancy to SME clients. You will deliver clear, practical, and legally compliant guidance that reduces risk and enhances operational safety. The successful candidate will combine strong technical expertise, exceptional client-facing skills, and sound commercial judgement to ensure client satisfaction, support contract retention, and identify opportunities for additional advisory services. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities You will be responsible for: Client Delivery: • Carry out H&S reviews on-site or remotely, delivering an organised and professional experience. • Assess clients against key UK H&S legislation and guidance, identifying what s working well and where improvements are needed. • Produce clear, concise reports and action plans. • Give practical, proportionate advice that works for SMEs, offering realistic recommendations. • Keep accurate records of findings, conversations and agreed actions to support a strong audit trail. Building Relationships: • Build trust quickly with business owners, managers and employees at all levels. • Explain legal duties and risk concepts in a calm, straightforward way and communicate urgency. • Manage expectations professionally and represent Phoenix with credibility in every interaction. Commercial Contribution: • Spot where clients could benefit from extra support (e.g., further consultancy time, training, or specialist assessments) and flag these appropriately. • Help retain clients by clearly demonstrating progress and explaining next steps. • Work closely with internal teams to ensure a smooth client journey and support the conversion of identified opportunities. Quality & Continuous Improvement: • Deliver work that meets Phoenix processes, templates and quality standards. • Maintain high standards of accuracy and consistency in all written outputs. • Take part in coaching, CPD and quality reviews to continually strengthen your technical skills. • Escalate serious risks or safeguarding concerns promptly through the correct channels. What s the Best Thing About This Role You will have the opportunity to work directly with SMEs, providing practical health and safety solutions that make a real difference, while developing your own consultancy expertise within a supportive and flexible environment. What s the Most Challenging Thing About This Role Balancing multiple client engagements, ensuring high-quality, compliant outputs, and effectively communicating complex health and safety requirements in an understandable and actionable way. Role Criteria To be successful in this role, you must have/be: • Minimum Level 3 H&S qualification (e.g., NEBOSH General Certificate or equivalent). • TechIOSH status (or clear evidence you're eligible and actively working towards it). • Sound working knowledge of UK H&S legislation and how to apply it proportionately in SME environments. • Proven client-facing experience with exemplary communication and people skills. • Strong commercial awareness, including the ability to recognise client needs, articulate value, and contribute to service growth in an ethical manner. • High standard of written English with the ability to produce clear and structured outputs. • Strong planning and time management skills; able to manage a schedule of client delivery and admin/record-keeping effectively. • Competent IT user (CRM/workflow tools, document templates, Microsoft 365) and comfortable adopting new tools. • Full UK driving licence and willingness to travel (where on-site delivery is required). To be successful in this role, it would be great if you have: • GradIOSH (or working towards) and/or higher-level H&S qualifications (e.g., NEBOSH Diploma, NCRQ, BSc/Grad Dip). • Experience delivering compliance reviews, audits, or consultancy services across varied sectors. • General workplace fire safety knowledge or experience. • Experience supporting development of client documentation (policies, risk assessment suites, SOPs) and implementing practical action plans. • Experience delivering training e.g. toolbox talks, workshops, leadership briefings. • Familiarity with HSE management models (e.g., HSG65/PDCA) and applying them in real-world SME environments. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team! Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Square One Resources
DevSecOps Security Consultant (FS Industry)
Square One Resources City, Sheffield
Job Title: DevSecOps Security Consultant Location: Sheffield or Birmingham (hybrid - 3 days per week) Salary/Rate: (Apply online only) per day inside IR35 Start Date: May Job Type: Initial contract until 18/05/2027 Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled DevSecOps Security Consultant to join their client at a Tier 1 bank in either Sheffield or Birmingham on a hybrid basis. Job Responsibilities/Objectives We are seeking a highly skilled and experienced Senior Cybersecurity SME / Consultant to join the Engineering Excellence and Enablement team. The successful candidate will work across global engineering platforms to benchmark, uplift, and continuously evolve cybersecurity maturity. The successful candidate will play a critical role in ensuring that build systems, runtime infrastructure, and developer tooling are secure by design, while enabling rapid and resilient software delivery across the bank. This role offers a unique opportunity to shape the cybersecurity posture of engineering platforms at one of the world?s leading financial institutions, ensuring the bank can deliver digital services securely, reliably, and at scale. Framework and Assessment Develop and maintain an Engineering-Platform Cybersecurity Maturity Framework to standardise assessments across platforms. Conduct comprehensive platform security reviews (build systems, CI/CD pipelines, runtime infrastructure, developer tooling) against defined framework criteria. Perform threat modelling and gap analysis, identifying vulnerabilities and systemic risks impacting source code, artifacts, and workloads. Engineering Platform Security Enablement Establish standardised secure architecture and engineering patterns for build systems, CI/CD pipelines, runtime environments, and developer tooling. Define and enforce platform security baselines using policy-as-code and automated controls. Partner with platform owners to remediate critical gaps and implement scalable solutions for artifact integrity, access control, and configuration security. Integrate vulnerability management, SBOM, provenance, and code-signing practices within engineering workflows. Roadmap Development & Execution Prioritise identified gaps based on business risk, regulatory impact, and operational criticality. Collaborate with platform owners and engineering leads to build actionable security roadmaps, balancing quick wins with long-term strategic improvements. Partner with engineering teams to design, develop, and embed security patterns and best practices into engineering platforms. Stakeholder Engagement & Governance Serve as a trusted advisor to platform owners, senior technology stakeholders, and Cybersecurity leadership, translating technical risks into business impact. Represent the function in key governance forums, providing updates on maturity progress, roadmap delivery, and risk posture. Influence and align stakeholders across federated engineering teams to ensure consistent adoption of cybersecurity best practices. Continuous Improvement Track and report maturity scores, ensuring measurable improvement across platforms. Continuously evolve the maturity framework in response to emerging threats, technology evolution, and regulatory expectations. Drive a culture of secure-by-design engineering through engagement, advocacy, and knowledge sharing. Required Skills/Experience The ideal candidate will have the following: Proven expertise in Cybersecurity within large-scale, regulated financial institutions or similarly complex environments. Deep technical knowledge of engineering platforms, including CI/CD systems, build tools, artifact repositories, runtime environments, and developer tooling. Strong experience with DevSecOps practices, including secure pipeline design, integration of security scanning tools, and automation of security controls. Strong knowledge and understanding of service mesh, cryptography, network security, application security, vulnerability management, and risk management. Demonstrable ability to conduct threat modelling, platform security assessments, and gap analysis. Experience building and implementing maturity models, frameworks, or roadmaps in complex enterprise environments. Strong stakeholder management skills, with the ability to influence senior leadership and drive change across federated technology teams. Excellent communication skills, with the ability to translate technical risk into business impact. Desirable Skills/Experience Although not essential, the following skills are desired by the client: Professional certifications such as CISSP, CISM, CCSK, CCSP, or equivalent. Hands-on knowledge of cloud security (AWS, Azure, GCP) and container orchestration platforms (e.g., Kubernetes). Experience in international and diverse environments, with exposure to regulatory engagement. Familiarity with engineering excellence practices such as SLSA, supply chain security, SBOM, or secure developer tooling initiatives. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
May 21, 2026
Contractor
Job Title: DevSecOps Security Consultant Location: Sheffield or Birmingham (hybrid - 3 days per week) Salary/Rate: (Apply online only) per day inside IR35 Start Date: May Job Type: Initial contract until 18/05/2027 Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled DevSecOps Security Consultant to join their client at a Tier 1 bank in either Sheffield or Birmingham on a hybrid basis. Job Responsibilities/Objectives We are seeking a highly skilled and experienced Senior Cybersecurity SME / Consultant to join the Engineering Excellence and Enablement team. The successful candidate will work across global engineering platforms to benchmark, uplift, and continuously evolve cybersecurity maturity. The successful candidate will play a critical role in ensuring that build systems, runtime infrastructure, and developer tooling are secure by design, while enabling rapid and resilient software delivery across the bank. This role offers a unique opportunity to shape the cybersecurity posture of engineering platforms at one of the world?s leading financial institutions, ensuring the bank can deliver digital services securely, reliably, and at scale. Framework and Assessment Develop and maintain an Engineering-Platform Cybersecurity Maturity Framework to standardise assessments across platforms. Conduct comprehensive platform security reviews (build systems, CI/CD pipelines, runtime infrastructure, developer tooling) against defined framework criteria. Perform threat modelling and gap analysis, identifying vulnerabilities and systemic risks impacting source code, artifacts, and workloads. Engineering Platform Security Enablement Establish standardised secure architecture and engineering patterns for build systems, CI/CD pipelines, runtime environments, and developer tooling. Define and enforce platform security baselines using policy-as-code and automated controls. Partner with platform owners to remediate critical gaps and implement scalable solutions for artifact integrity, access control, and configuration security. Integrate vulnerability management, SBOM, provenance, and code-signing practices within engineering workflows. Roadmap Development & Execution Prioritise identified gaps based on business risk, regulatory impact, and operational criticality. Collaborate with platform owners and engineering leads to build actionable security roadmaps, balancing quick wins with long-term strategic improvements. Partner with engineering teams to design, develop, and embed security patterns and best practices into engineering platforms. Stakeholder Engagement & Governance Serve as a trusted advisor to platform owners, senior technology stakeholders, and Cybersecurity leadership, translating technical risks into business impact. Represent the function in key governance forums, providing updates on maturity progress, roadmap delivery, and risk posture. Influence and align stakeholders across federated engineering teams to ensure consistent adoption of cybersecurity best practices. Continuous Improvement Track and report maturity scores, ensuring measurable improvement across platforms. Continuously evolve the maturity framework in response to emerging threats, technology evolution, and regulatory expectations. Drive a culture of secure-by-design engineering through engagement, advocacy, and knowledge sharing. Required Skills/Experience The ideal candidate will have the following: Proven expertise in Cybersecurity within large-scale, regulated financial institutions or similarly complex environments. Deep technical knowledge of engineering platforms, including CI/CD systems, build tools, artifact repositories, runtime environments, and developer tooling. Strong experience with DevSecOps practices, including secure pipeline design, integration of security scanning tools, and automation of security controls. Strong knowledge and understanding of service mesh, cryptography, network security, application security, vulnerability management, and risk management. Demonstrable ability to conduct threat modelling, platform security assessments, and gap analysis. Experience building and implementing maturity models, frameworks, or roadmaps in complex enterprise environments. Strong stakeholder management skills, with the ability to influence senior leadership and drive change across federated technology teams. Excellent communication skills, with the ability to translate technical risk into business impact. Desirable Skills/Experience Although not essential, the following skills are desired by the client: Professional certifications such as CISSP, CISM, CCSK, CCSP, or equivalent. Hands-on knowledge of cloud security (AWS, Azure, GCP) and container orchestration platforms (e.g., Kubernetes). Experience in international and diverse environments, with exposure to regulatory engagement. Familiarity with engineering excellence practices such as SLSA, supply chain security, SBOM, or secure developer tooling initiatives. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Nxtgen Recruitment
Corporate Tax Senior Manager
Nxtgen Recruitment Hertford, Hertfordshire
NXTGEN are delighted to be working with a highly regarded and ambitious accountancy practice that is continuing to invest heavily in its tax offering. This is a key strategic hire, offering the opportunity to take ownership of complex client work, lead a high performing team, and play a central role in driving the future direction and growth of the tax function. If you're an experienced Corporate Tax Senior Manager looking for more influence, higher quality work, and a genuine platform to shape a growing tax function, this is a role that should be firmly on your radar. This Corporate Tax Senior Manager role offers a compelling blend of technical challenge, leadership responsibility, and strategic input. You will work closely with Partners and senior stakeholders, delivering high level advisory and compliance services while influencing how the team evolves, grows, and delivers value to its clients. What's in it for you: Real ownership of a high value and diverse corporate tax portfolio Opportunity to shape and influence the direction of a growing tax team Exposure to complex advisory work including restructures, reorganisations, and strategic tax planning Clear and realistic progression pathway towards Director level A collaborative, forward thinking environment with strong leadership support The ability to work closely with Partners on growth strategy and key decisions Competitive salary and benefits package with regular reviews Ongoing professional development and support The role: Managing a portfolio of corporate tax clients, delivering a mix of compliance and high level advisory services Leading complex tax engagements, including group restructures, reorganisations, international considerations, and strategic planning projects Acting as a trusted advisor to clients, building strong, long term relationships and understanding their commercial objectives Reviewing complex corporation tax returns and ensuring the highest quality across all client deliverables Leading client meetings, confidently presenting technical advice in a clear, commercial manner Taking ownership of workflow planning, resource allocation, and ensuring delivery against deadlines and budgets Monitoring work in progress, managing recoverability, and supporting fee discussions where required Identifying scope changes and opportunities for additional services, contributing to revenue growth Driving business development activity, including supporting proposals, attending meetings, and building an external network Managing, mentoring, and developing team members, creating a high performing and collaborative team culture Providing technical guidance and supporting the wider team in developing their knowledge Working closely with other service lines to deliver a joined up and seamless client service What we are looking for: ACA, ACCA, CTA or equivalent qualified, or qualified by experience with significant corporate tax experience gained within a UK accountancy practice. Strong technical expertise across corporate tax compliance and advisory work and proven experience managing a client portfolio and leading complex assignments. A confident communicator with the ability to build relationships and influence stakeholders, demonstrable leadership experience, with a passion for developing and mentoring others. Aswell as commercial awareness and an interest in contributing to business growth, strategy and strong organisational skills with the ability to manage multiple priorities effectively. This is a standout opportunity for a Corporate Tax Senior Manager who is looking to step into a more strategic, visible role within a growing and ambitious firm. If you are keen to take ownership, influence direction, and play a key part in shaping a successful tax function, this role offers the platform to do exactly that.
May 21, 2026
Full time
NXTGEN are delighted to be working with a highly regarded and ambitious accountancy practice that is continuing to invest heavily in its tax offering. This is a key strategic hire, offering the opportunity to take ownership of complex client work, lead a high performing team, and play a central role in driving the future direction and growth of the tax function. If you're an experienced Corporate Tax Senior Manager looking for more influence, higher quality work, and a genuine platform to shape a growing tax function, this is a role that should be firmly on your radar. This Corporate Tax Senior Manager role offers a compelling blend of technical challenge, leadership responsibility, and strategic input. You will work closely with Partners and senior stakeholders, delivering high level advisory and compliance services while influencing how the team evolves, grows, and delivers value to its clients. What's in it for you: Real ownership of a high value and diverse corporate tax portfolio Opportunity to shape and influence the direction of a growing tax team Exposure to complex advisory work including restructures, reorganisations, and strategic tax planning Clear and realistic progression pathway towards Director level A collaborative, forward thinking environment with strong leadership support The ability to work closely with Partners on growth strategy and key decisions Competitive salary and benefits package with regular reviews Ongoing professional development and support The role: Managing a portfolio of corporate tax clients, delivering a mix of compliance and high level advisory services Leading complex tax engagements, including group restructures, reorganisations, international considerations, and strategic planning projects Acting as a trusted advisor to clients, building strong, long term relationships and understanding their commercial objectives Reviewing complex corporation tax returns and ensuring the highest quality across all client deliverables Leading client meetings, confidently presenting technical advice in a clear, commercial manner Taking ownership of workflow planning, resource allocation, and ensuring delivery against deadlines and budgets Monitoring work in progress, managing recoverability, and supporting fee discussions where required Identifying scope changes and opportunities for additional services, contributing to revenue growth Driving business development activity, including supporting proposals, attending meetings, and building an external network Managing, mentoring, and developing team members, creating a high performing and collaborative team culture Providing technical guidance and supporting the wider team in developing their knowledge Working closely with other service lines to deliver a joined up and seamless client service What we are looking for: ACA, ACCA, CTA or equivalent qualified, or qualified by experience with significant corporate tax experience gained within a UK accountancy practice. Strong technical expertise across corporate tax compliance and advisory work and proven experience managing a client portfolio and leading complex assignments. A confident communicator with the ability to build relationships and influence stakeholders, demonstrable leadership experience, with a passion for developing and mentoring others. Aswell as commercial awareness and an interest in contributing to business growth, strategy and strong organisational skills with the ability to manage multiple priorities effectively. This is a standout opportunity for a Corporate Tax Senior Manager who is looking to step into a more strategic, visible role within a growing and ambitious firm. If you are keen to take ownership, influence direction, and play a key part in shaping a successful tax function, this role offers the platform to do exactly that.
Reed
HR Advisor
Reed
HR Advisor - 3-Month Contract South West Birmingham £135 per day (circa) 37.5 hours per week 9:00am - 5:30pm (30-minute lunch) An opportunity has arisen for an HR Advisor to join a well-established, not-for-profit healthcare organisation delivering a broad range of primary, community and specialist services in partnership with the NHS. This is an initial 3-month contract , with a strong potential to become permanent (c. £35,000 FTE). About the Organisation Our client is a GP-led healthcare provider operating across Birmingham, focused on delivering high-quality, accessible care closer to home . With a collaborative, multidisciplinary approach, they play a key role in supporting NHS services and improving patient outcomes across the region. The Role This is a varied and hands-on HR Advisor position , supporting the HR Business Partner in delivering an efficient, responsive HR service. You will act as a first point of contact for managers and employees, providing guidance on a range of HR matters while ensuring HR processes run smoothly across the organisation. Key Responsibilities Recruitment & Onboarding Manage end-to-end recruitment for administrative roles, complete pre-employment checks, and provide regular updates to stakeholders HR Administration & Systems Maintain accurate employee records and training data, ensuring compliance with internal policies Employee Relations Provide practical advice on absence, performance, disciplinary and grievance issues, supporting formal processes where required Policy & Process Support the development and implementation of HR policies, including attendance and flexible working Stakeholder Engagement Build strong relationships with managers, acting as a trusted first-line HR contact and supporting HR-led training initiatives Team Support Oversee the day-to-day activity of the HR Administrator About You You'll be a confident and proactive HR professional with experience across ER, recruitment and HR operations , comfortable working in a fast-paced environment and handling sensitive matters with discretion.
May 21, 2026
Seasonal
HR Advisor - 3-Month Contract South West Birmingham £135 per day (circa) 37.5 hours per week 9:00am - 5:30pm (30-minute lunch) An opportunity has arisen for an HR Advisor to join a well-established, not-for-profit healthcare organisation delivering a broad range of primary, community and specialist services in partnership with the NHS. This is an initial 3-month contract , with a strong potential to become permanent (c. £35,000 FTE). About the Organisation Our client is a GP-led healthcare provider operating across Birmingham, focused on delivering high-quality, accessible care closer to home . With a collaborative, multidisciplinary approach, they play a key role in supporting NHS services and improving patient outcomes across the region. The Role This is a varied and hands-on HR Advisor position , supporting the HR Business Partner in delivering an efficient, responsive HR service. You will act as a first point of contact for managers and employees, providing guidance on a range of HR matters while ensuring HR processes run smoothly across the organisation. Key Responsibilities Recruitment & Onboarding Manage end-to-end recruitment for administrative roles, complete pre-employment checks, and provide regular updates to stakeholders HR Administration & Systems Maintain accurate employee records and training data, ensuring compliance with internal policies Employee Relations Provide practical advice on absence, performance, disciplinary and grievance issues, supporting formal processes where required Policy & Process Support the development and implementation of HR policies, including attendance and flexible working Stakeholder Engagement Build strong relationships with managers, acting as a trusted first-line HR contact and supporting HR-led training initiatives Team Support Oversee the day-to-day activity of the HR Administrator About You You'll be a confident and proactive HR professional with experience across ER, recruitment and HR operations , comfortable working in a fast-paced environment and handling sensitive matters with discretion.
Citrus Elite Recruitment Ltd
Mortgage and Protection Advisor
Citrus Elite Recruitment Ltd
Mortgage and Protection Broker - Self-Employed Remote Uncapped Earnings Are you on the lookout for an opportunity that provides: Industry Leading Earnings Regular AND Warm Leads provided (Qualified by team within the company) Full Admin Support Full on-going support and Training Full Flexibility (Remote working from home) Highly Friendly Team If so, the chances are this opportunity is for you. Our Directly Authorised Mortgage Brokerage client is an established firm of Independent Mortgage and Protection Consultants based in Essex, supporting clients across the UK. With over 25 years of industry experience, we specialise in helping people secure the right mortgage and protection solutions with a focus on service, speed, and results. If you are someone who thrives on building relationships, closing deals, and ultimately building your own successful brokerage business, this could be the perfect opportunity. This is a self-employed, commission-only role with uncapped earning potential for those prepared to perform. You will be given the tools, support, and opportunities to succeed. Full training, onboarding, and ongoing support . Remote, flexible working with full autonomy over your schedule. The ability to build and grow your own client base and long-term business under an established and respected brand. For the right person, this role offers significant earning potential and genuine career freedom. As a Mortgage and Protection Broker, you will: Provide expert mortgage and protection advice to a wide range of clients. Build strong, long-term relationships with clients and referral partners. Ideally at least 12 months mortgage sales experience.(Trainee Advisors considered with Sales experience) People who are serious about building a long-term career in financial services. Remote working/work at home options are available for this role.
May 21, 2026
Full time
Mortgage and Protection Broker - Self-Employed Remote Uncapped Earnings Are you on the lookout for an opportunity that provides: Industry Leading Earnings Regular AND Warm Leads provided (Qualified by team within the company) Full Admin Support Full on-going support and Training Full Flexibility (Remote working from home) Highly Friendly Team If so, the chances are this opportunity is for you. Our Directly Authorised Mortgage Brokerage client is an established firm of Independent Mortgage and Protection Consultants based in Essex, supporting clients across the UK. With over 25 years of industry experience, we specialise in helping people secure the right mortgage and protection solutions with a focus on service, speed, and results. If you are someone who thrives on building relationships, closing deals, and ultimately building your own successful brokerage business, this could be the perfect opportunity. This is a self-employed, commission-only role with uncapped earning potential for those prepared to perform. You will be given the tools, support, and opportunities to succeed. Full training, onboarding, and ongoing support . Remote, flexible working with full autonomy over your schedule. The ability to build and grow your own client base and long-term business under an established and respected brand. For the right person, this role offers significant earning potential and genuine career freedom. As a Mortgage and Protection Broker, you will: Provide expert mortgage and protection advice to a wide range of clients. Build strong, long-term relationships with clients and referral partners. Ideally at least 12 months mortgage sales experience.(Trainee Advisors considered with Sales experience) People who are serious about building a long-term career in financial services. Remote working/work at home options are available for this role.
Inbound Banking Customer Service Advisor
AMS Contingent Sheffield, Yorkshire
Enjoy helping people and building new skills? If you're looking to gain valuable customer experience with the UK's best bank, as voted by Forbes 2026, this could be a great opportunity for you. On behalf of Nationwide, AMS is recruiting Inbound Banking Customer Service Advisors on a 12 month temporary contract. Job description - the role As an Inbound Banking Customer Service Advisor, you'll be the first point of contact for our customers, supporting them over the phone with their everyday banking needs. We're looking for people who are empathetic, understanding and genuinely care about delivering a great customer experience. If you take pride in helping others and want to make a positive difference, this could be the role for you. You'll receive full training, along with the support of a friendly and experienced team who will coach and guide you, ensuring you have everything you need to succeed in your role. We're offering a £13.87 hourly rate, working between 8am - 8pm Monday to Sunday. You'll work onsite at Nationwide, 5 days out of 7, with 6 weeks' notice of your shift pattern. Shifts include Early (8am-4pm), Mid (9am-5pm / 10am-6pm), and Late (11am-7pm / 12pm-8pm). During weeks where you work late shifts, you'll have that weekend off. (Some weeks may involve working six days across a rolling pattern into the following week.) What you'll be doing: Handling a range of inbound calls, you'll play a central role in supporting Nationwide's members. As a leading Bank, our customers are also our members, and their needs are at the heart of everything we do. You'll support a wide range of customers throughout the day, handling a steady flow of enquiries, working at pace while being supported by clear processes, training, and a close-knit team This could include guiding members through online banking or talking through our products and services, adapting your approach to suit each individual and making sure they get the outcome that's right for them. About you: If you've got a customer service background, if you're a confident communicator and looking to take on a new challenge, this could be just the job for you. You'll also be comfortable using a computer or laptop. You don't need financial services experience, you'll be fully trained. What's important is that you want to get things right for our customers and leave them smiling. And we're not just looking for your experience and skills. We're also interested in who you are as a person. Why? Because we want our employees to reflect the diversity of our members and thrive in an inclusive environment. We need you to: Be passionate about doing the right thing for our customers Be comfortable using a desktop/laptop computer. Have access to a secure and reliable internet connection Enjoy working within a fast-paced environment Show excellent attention to detail and accuracy Be confident on the phone and able to build rapport with our members. Why work at Nationwide? We're different from other financial service providers. We're a bank, owned by our customers. And for over 130 years, we've supported those customers to make the most of their money and achieve what they want from life. That's reflected in the way we work here at Nationwide. We come together to make sure we're doing things in the best way possible, both for each other and for our customers. If you join us, you'll be part of that. You'll be able to help us build something really quite special. And you'll have the opportunity to make a real difference. As a mutual organisation, we are guided by a social purpose which we interpret as 'building society, nationwide'. A key element of fulfilling this purpose is employing a mix of people that reflect the wider communities that we serve. On top of that, we always want you to be yourself. To use your skills and experience to make our Society stronger. To feel valued for who you are, not just what you do. Because here at Nationwide, we understand that we can do more together than we ever could alone. Next steps If you'd like to apply, just click the 'Apply now' button. All candidates offered will need to be credit checked, Basic DBS and Right to Work documents available, ID and Proof of Address.
May 21, 2026
Contractor
Enjoy helping people and building new skills? If you're looking to gain valuable customer experience with the UK's best bank, as voted by Forbes 2026, this could be a great opportunity for you. On behalf of Nationwide, AMS is recruiting Inbound Banking Customer Service Advisors on a 12 month temporary contract. Job description - the role As an Inbound Banking Customer Service Advisor, you'll be the first point of contact for our customers, supporting them over the phone with their everyday banking needs. We're looking for people who are empathetic, understanding and genuinely care about delivering a great customer experience. If you take pride in helping others and want to make a positive difference, this could be the role for you. You'll receive full training, along with the support of a friendly and experienced team who will coach and guide you, ensuring you have everything you need to succeed in your role. We're offering a £13.87 hourly rate, working between 8am - 8pm Monday to Sunday. You'll work onsite at Nationwide, 5 days out of 7, with 6 weeks' notice of your shift pattern. Shifts include Early (8am-4pm), Mid (9am-5pm / 10am-6pm), and Late (11am-7pm / 12pm-8pm). During weeks where you work late shifts, you'll have that weekend off. (Some weeks may involve working six days across a rolling pattern into the following week.) What you'll be doing: Handling a range of inbound calls, you'll play a central role in supporting Nationwide's members. As a leading Bank, our customers are also our members, and their needs are at the heart of everything we do. You'll support a wide range of customers throughout the day, handling a steady flow of enquiries, working at pace while being supported by clear processes, training, and a close-knit team This could include guiding members through online banking or talking through our products and services, adapting your approach to suit each individual and making sure they get the outcome that's right for them. About you: If you've got a customer service background, if you're a confident communicator and looking to take on a new challenge, this could be just the job for you. You'll also be comfortable using a computer or laptop. You don't need financial services experience, you'll be fully trained. What's important is that you want to get things right for our customers and leave them smiling. And we're not just looking for your experience and skills. We're also interested in who you are as a person. Why? Because we want our employees to reflect the diversity of our members and thrive in an inclusive environment. We need you to: Be passionate about doing the right thing for our customers Be comfortable using a desktop/laptop computer. Have access to a secure and reliable internet connection Enjoy working within a fast-paced environment Show excellent attention to detail and accuracy Be confident on the phone and able to build rapport with our members. Why work at Nationwide? We're different from other financial service providers. We're a bank, owned by our customers. And for over 130 years, we've supported those customers to make the most of their money and achieve what they want from life. That's reflected in the way we work here at Nationwide. We come together to make sure we're doing things in the best way possible, both for each other and for our customers. If you join us, you'll be part of that. You'll be able to help us build something really quite special. And you'll have the opportunity to make a real difference. As a mutual organisation, we are guided by a social purpose which we interpret as 'building society, nationwide'. A key element of fulfilling this purpose is employing a mix of people that reflect the wider communities that we serve. On top of that, we always want you to be yourself. To use your skills and experience to make our Society stronger. To feel valued for who you are, not just what you do. Because here at Nationwide, we understand that we can do more together than we ever could alone. Next steps If you'd like to apply, just click the 'Apply now' button. All candidates offered will need to be credit checked, Basic DBS and Right to Work documents available, ID and Proof of Address.
BDO UK
VAT Advisory Manager
BDO UK Oxford, Oxfordshire
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it's the chance to hone your tax technical, project management and client service skills with interesting and complex assignments to help clients of all sizes succeed. The team comprises a mix of 'home-grown' (including at partner level) and externally recruited talent. This strength and diversity of knowledge and experience creates an environment where our team can bring fresh thinking and a varied perspective to every project, enabling us to deliver creative, commercial and robust solutions for our clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable taking responsibility for your own client portfolio as well as working as part of a team to develop colleagues and drive the wider business aims. You will be part of a local team, supported by two Senior Managers, a Director and a Partner but given the autonomy and time to develop your personal business as part of that team. You'll be someone with: Significant technical understanding of and previous experience within UK VAT. In-depth knowledge of recent key updates and areas of focus within UK VAT Responsibility to build, manage and develop your advisory portfolio, supported by the Partner and Director. Confidence to build an internal and external network in the local area to drive new business opportunities Ability to actively seek opportunities for selling new services to existing clients Experience of leading engagement with HMRC for clients Experience and credibility when dealing with client senior management An understanding of the regulatory and risk environment in which ICAEW regulated professional services firms operate CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 21, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it's the chance to hone your tax technical, project management and client service skills with interesting and complex assignments to help clients of all sizes succeed. The team comprises a mix of 'home-grown' (including at partner level) and externally recruited talent. This strength and diversity of knowledge and experience creates an environment where our team can bring fresh thinking and a varied perspective to every project, enabling us to deliver creative, commercial and robust solutions for our clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable taking responsibility for your own client portfolio as well as working as part of a team to develop colleagues and drive the wider business aims. You will be part of a local team, supported by two Senior Managers, a Director and a Partner but given the autonomy and time to develop your personal business as part of that team. You'll be someone with: Significant technical understanding of and previous experience within UK VAT. In-depth knowledge of recent key updates and areas of focus within UK VAT Responsibility to build, manage and develop your advisory portfolio, supported by the Partner and Director. Confidence to build an internal and external network in the local area to drive new business opportunities Ability to actively seek opportunities for selling new services to existing clients Experience of leading engagement with HMRC for clients Experience and credibility when dealing with client senior management An understanding of the regulatory and risk environment in which ICAEW regulated professional services firms operate CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Pontoon
Business Analyst
Pontoon Edinburgh, Midlothian
Job title: Business Analyst Location : Edinburgh (Hybrid - Office twice a week) Contract Length : 18 - 24 months Daily Rate : £475.00 (Umbrella) Rate: £475 per day (Umbrella) or a PAYE salary of £63,000 per annum + 5% annual bonus Are you passionate about optimising customer experiences? Do you thrive in collaborative environments where your insights can make a real difference? If so, we want to hear from you! Our client is seeking a dynamic Customer Journey Manager to join their team and elevate their platform experience to new heights. Role Overview : As a Customer Journey Manager within the Intermediary Platform Savings Lab, you will play a pivotal role in analysing and optimizing the end-to-end journeys on our client's platform. Your primary focus will be on enhancing the experience for operational colleagues, while also positively impacting advisors and clients. You'll collaborate with a diverse team of Product, Engineering, Technology and Operations experts to ensure every user interaction is seamless and exceeds expectations. Key Responsibilities : Journey Mapping & Design : Create comprehensive as-is and to-be journey maps to support in-flight releases. Collaborate with Product and Technical Application Specialists to ensure designs reflect the intended user experience. Work with UI/UX colleagues to develop an omni-channel view of key customer journeys. User Understanding & Insight : Utilise qualitative and quantitative insights to identify opportunities for improvement. Integrate insights from various data sources to provide a holistic view of customer journeys. Journey Optimization & Continuous Improvement : Identify and prioritise key customer journeys for analysis. Design and promote improvement initiatives based on customer and operational impact. Continuously assess journey performance from both customer and business perspectives. Key Skills & Capabilities : Core Skills : Strong user-centric mindset with the ability to represent customer needs in complex environments. Proven experience in journey mapping and service design across multiple channels and systems. Excellent analytical skills to synthesize insights from data, research, and stakeholder feedback. Outstanding stakeholder management and influencing skills across diverse teams. Delivery & Ways of Working : Experience working in agile, product, or change delivery teams. Ability to support prioritization and decision-making using customer impact and evidence. Comfortable facilitating workshops, ceremonies, and alignment sessions. Why Join Us? Impact: Your work will directly enhance customer and operational experiences. Collaboration: Work alongside talented colleagues in a supportive and innovative environment. Growth: This is a fantastic opportunity to develop your skills and advance your career in customer journey optimisation. If you're excited about this opportunity and believe you have what it takes to make a significant impact, we would love to hear from you! Apply today and take the next step in your professional journey. We can't wait to see how you'll shape our client's customer experience! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
May 21, 2026
Contractor
Job title: Business Analyst Location : Edinburgh (Hybrid - Office twice a week) Contract Length : 18 - 24 months Daily Rate : £475.00 (Umbrella) Rate: £475 per day (Umbrella) or a PAYE salary of £63,000 per annum + 5% annual bonus Are you passionate about optimising customer experiences? Do you thrive in collaborative environments where your insights can make a real difference? If so, we want to hear from you! Our client is seeking a dynamic Customer Journey Manager to join their team and elevate their platform experience to new heights. Role Overview : As a Customer Journey Manager within the Intermediary Platform Savings Lab, you will play a pivotal role in analysing and optimizing the end-to-end journeys on our client's platform. Your primary focus will be on enhancing the experience for operational colleagues, while also positively impacting advisors and clients. You'll collaborate with a diverse team of Product, Engineering, Technology and Operations experts to ensure every user interaction is seamless and exceeds expectations. Key Responsibilities : Journey Mapping & Design : Create comprehensive as-is and to-be journey maps to support in-flight releases. Collaborate with Product and Technical Application Specialists to ensure designs reflect the intended user experience. Work with UI/UX colleagues to develop an omni-channel view of key customer journeys. User Understanding & Insight : Utilise qualitative and quantitative insights to identify opportunities for improvement. Integrate insights from various data sources to provide a holistic view of customer journeys. Journey Optimization & Continuous Improvement : Identify and prioritise key customer journeys for analysis. Design and promote improvement initiatives based on customer and operational impact. Continuously assess journey performance from both customer and business perspectives. Key Skills & Capabilities : Core Skills : Strong user-centric mindset with the ability to represent customer needs in complex environments. Proven experience in journey mapping and service design across multiple channels and systems. Excellent analytical skills to synthesize insights from data, research, and stakeholder feedback. Outstanding stakeholder management and influencing skills across diverse teams. Delivery & Ways of Working : Experience working in agile, product, or change delivery teams. Ability to support prioritization and decision-making using customer impact and evidence. Comfortable facilitating workshops, ceremonies, and alignment sessions. Why Join Us? Impact: Your work will directly enhance customer and operational experiences. Collaboration: Work alongside talented colleagues in a supportive and innovative environment. Growth: This is a fantastic opportunity to develop your skills and advance your career in customer journey optimisation. If you're excited about this opportunity and believe you have what it takes to make a significant impact, we would love to hear from you! Apply today and take the next step in your professional journey. We can't wait to see how you'll shape our client's customer experience! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
The Solution Auto
Service Advisor
The Solution Auto Southport, Merseyside
Service Advisor Franchised Motor Dealership - Southport Our client, a well established franchised dealer group, is looking to recruit an experienced Service Advisor for their franchised dealership in Southport. As a Service Advisor you will the first point of contact for customers in the Aftersales department, you will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary, Dealing with customers' requirements for service and repair work in an efficient and courteous manner. To carry out systematic follow up, up-sell and prospecting activities in order to maintain and build the volume of work for the service department. Deliver exceptional levels of customer service You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager. You will have experience in the role, ideally within a franchised car dealership Further training and development with huge career prospects Do you have exceptional customer skills or experience in a customer service advisor role? Working hours/days: Mon - Fri - 8am to 6pm 1 in 2 Saturday mornings Salary: 29k Basic + Bonus Company Benefits: Enhanced Annual Leave Company Sick Pay Career Development Time and a half for Overtime Long Service Awards Discounted Car Schemes Discount and Saving Scheme Staff Retention Rewards Employee of the Month Company Events and Gifts Company Apartment in Spain for you and your family Bonus & Commission Pension Options Free Flue Jabs and Eye Tests Confidential Wellness Support Free Tea and Coffee If you're looking for a new challenge, apply today with an up to date CV. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
May 21, 2026
Full time
Service Advisor Franchised Motor Dealership - Southport Our client, a well established franchised dealer group, is looking to recruit an experienced Service Advisor for their franchised dealership in Southport. As a Service Advisor you will the first point of contact for customers in the Aftersales department, you will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary, Dealing with customers' requirements for service and repair work in an efficient and courteous manner. To carry out systematic follow up, up-sell and prospecting activities in order to maintain and build the volume of work for the service department. Deliver exceptional levels of customer service You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager. You will have experience in the role, ideally within a franchised car dealership Further training and development with huge career prospects Do you have exceptional customer skills or experience in a customer service advisor role? Working hours/days: Mon - Fri - 8am to 6pm 1 in 2 Saturday mornings Salary: 29k Basic + Bonus Company Benefits: Enhanced Annual Leave Company Sick Pay Career Development Time and a half for Overtime Long Service Awards Discounted Car Schemes Discount and Saving Scheme Staff Retention Rewards Employee of the Month Company Events and Gifts Company Apartment in Spain for you and your family Bonus & Commission Pension Options Free Flue Jabs and Eye Tests Confidential Wellness Support Free Tea and Coffee If you're looking for a new challenge, apply today with an up to date CV. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
BDO UK
Corporate Tax Manager
BDO UK Maidenhead, Berkshire
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Role Overview This role will provide Tax compliance and advisory services to a wide range of corporate and owner managed clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. You will also provide assistance to Director/Partners in both client work and in the management of the group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. A key part of the role requires the individual to actively seek, and keep the Partner informed about, any new business opportunities arising on existing and new clients. Responsibilities To act as a key point of contact within the firm for the client, together with the Senior Manager/Partner. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients There will be an expectation that you will take full responsibility for project delivery on their portfolio Manage a portfolio of clients including control of billings and cash collection within the firms criteria Review of work prepared by more junior members of staff Liaise with HMRC To ensure assignments are completed within agreed budgets and keep client/Partner informed of overruns and plan staff assignments in order to give an appropriate spread of experience Ensure that the firm's quality control procedures are adhered to including second partner review Identify risk and technical matters, as well as selling opportunities, to the Partner/ Senior Manager/Manager, whilst exercising judgement within agreed parameters. Requirements Educated to degree level, and/or CTA and/or ACA qualified or equivalent Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 21, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Role Overview This role will provide Tax compliance and advisory services to a wide range of corporate and owner managed clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. You will also provide assistance to Director/Partners in both client work and in the management of the group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. A key part of the role requires the individual to actively seek, and keep the Partner informed about, any new business opportunities arising on existing and new clients. Responsibilities To act as a key point of contact within the firm for the client, together with the Senior Manager/Partner. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients There will be an expectation that you will take full responsibility for project delivery on their portfolio Manage a portfolio of clients including control of billings and cash collection within the firms criteria Review of work prepared by more junior members of staff Liaise with HMRC To ensure assignments are completed within agreed budgets and keep client/Partner informed of overruns and plan staff assignments in order to give an appropriate spread of experience Ensure that the firm's quality control procedures are adhered to including second partner review Identify risk and technical matters, as well as selling opportunities, to the Partner/ Senior Manager/Manager, whilst exercising judgement within agreed parameters. Requirements Educated to degree level, and/or CTA and/or ACA qualified or equivalent Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
EE
Sales Advisor - Uncapped Commission
EE Paisley, Renfrewshire
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
May 21, 2026
Full time
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
perfect placement
Parts Advisor
perfect placement Shurdington, Gloucestershire
Are you an experienced vehicle parts professional seeking a rewarding opportunity? Our client, a highly regarded premium franchise-approved car dealership in Cheltenham, is looking to recruit a skilled Parts Advisor to join their busy Parts Department. This Parts Advisor position offers a chance to work within a reputable team and further develop your automotive career as a Parts Advisor. Benefits: Competitive salary, fully negotiable depending on experience Uncapped overachievement bonus scheme with significant earning potential Overtime paid at standard rate, with additional opportunities available 40-hour week structured around an early/late shift system, including scheduled Saturday mornings on a rota Enhanced annual leave entitlement Full manufacturer training and ongoing professional development Modern working environment in a state-of-the-art dealership Health and well-being benefits, life assurance, staff purchase discounts Participation in inter-company events, competitions, and awards The opportunity to work with a leading automotive brand and an established employer committed to staff progression Duties as a Parts Advisor: Handle trade and retail customer parts enquiries, delivering expert advice and solutions Accurately identify and dispatch parts ensuring prompt and correct delivery Manage parts stock levels, control inventory, and perform stock checks Supply parts to workshop technicians to facilitate efficient vehicle repairs Cover delivery runs when required Use electronic parts catalogues and dealer management systems; experience with Kerridge or ADP is advantageous Provide excellent customer service both over the phone and face-to-face with professionalism and friendliness Requirements: At least 3 years of recent experience working as a Parts Advisor within a main dealer environment Alternative experience from a motor factor background will also be considered Strong understanding of parts sales, stock control, and customer service skills IT proficient, with experience using electronic parts catalogue systems and dealer management software Valid UK driving licence with minimal points Reside within a manageable distance to Cheltenham for easy commuting Excellent communication skills, charisma, and a professional telephone manner Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Cheltenham and Gloucestershire, today to discover more about this fantastic Parts Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
May 21, 2026
Full time
Are you an experienced vehicle parts professional seeking a rewarding opportunity? Our client, a highly regarded premium franchise-approved car dealership in Cheltenham, is looking to recruit a skilled Parts Advisor to join their busy Parts Department. This Parts Advisor position offers a chance to work within a reputable team and further develop your automotive career as a Parts Advisor. Benefits: Competitive salary, fully negotiable depending on experience Uncapped overachievement bonus scheme with significant earning potential Overtime paid at standard rate, with additional opportunities available 40-hour week structured around an early/late shift system, including scheduled Saturday mornings on a rota Enhanced annual leave entitlement Full manufacturer training and ongoing professional development Modern working environment in a state-of-the-art dealership Health and well-being benefits, life assurance, staff purchase discounts Participation in inter-company events, competitions, and awards The opportunity to work with a leading automotive brand and an established employer committed to staff progression Duties as a Parts Advisor: Handle trade and retail customer parts enquiries, delivering expert advice and solutions Accurately identify and dispatch parts ensuring prompt and correct delivery Manage parts stock levels, control inventory, and perform stock checks Supply parts to workshop technicians to facilitate efficient vehicle repairs Cover delivery runs when required Use electronic parts catalogues and dealer management systems; experience with Kerridge or ADP is advantageous Provide excellent customer service both over the phone and face-to-face with professionalism and friendliness Requirements: At least 3 years of recent experience working as a Parts Advisor within a main dealer environment Alternative experience from a motor factor background will also be considered Strong understanding of parts sales, stock control, and customer service skills IT proficient, with experience using electronic parts catalogue systems and dealer management software Valid UK driving licence with minimal points Reside within a manageable distance to Cheltenham for easy commuting Excellent communication skills, charisma, and a professional telephone manner Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Cheltenham and Gloucestershire, today to discover more about this fantastic Parts Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
BDO UK
R&D Tax Manager
BDO UK Horley, Surrey
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Our Innovation Tax team covers R&D and Patent Box advice to our clients. We work alongside the firm's key sector teams. Our people have flexibility in the areas and sectors they cover and are able to support the teams' growth through their contribution. You will work with great people and great clients in a vibrant and innovative team. So if you're after a career that will keep you on your toes, we'll give you the platform and then provide you with the autonomy to drive your career forward. Within this role, you will provide R&D and Patent Box services to a range of clients from small start-ups to major multinationals across all lines of the sector. You will regularly engage with stakeholders at all levels, so it is important that you are able to clearly articulate complex tax issues and develop effective solutions and relationships with clients. You will also: Provide R&D and Patent Box services to a wide range of clients using resource from a specialist team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Pays attention to self-development and continuing professional education with a view to progressing within practice. Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience. Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Get involved in special assignments on an ad hoc basis. Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity. When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. We're looking for someone with: An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management Educated to degree level and/or CTA and/or ACA qualified or equivalent Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 21, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Our Innovation Tax team covers R&D and Patent Box advice to our clients. We work alongside the firm's key sector teams. Our people have flexibility in the areas and sectors they cover and are able to support the teams' growth through their contribution. You will work with great people and great clients in a vibrant and innovative team. So if you're after a career that will keep you on your toes, we'll give you the platform and then provide you with the autonomy to drive your career forward. Within this role, you will provide R&D and Patent Box services to a range of clients from small start-ups to major multinationals across all lines of the sector. You will regularly engage with stakeholders at all levels, so it is important that you are able to clearly articulate complex tax issues and develop effective solutions and relationships with clients. You will also: Provide R&D and Patent Box services to a wide range of clients using resource from a specialist team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Pays attention to self-development and continuing professional education with a view to progressing within practice. Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience. Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Get involved in special assignments on an ad hoc basis. Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity. When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. We're looking for someone with: An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management Educated to degree level and/or CTA and/or ACA qualified or equivalent Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
perfect placement
Service Advisor
perfect placement
Our client, a reputable franchise-approved car dealership located in the Oxford region, is seeking a skilled Vehicle Service Advisor to join their dedicated Service Department. This is an excellent opportunity for motivated individuals looking to develop their career within a well-established motor retail group that has received multiple awards, including the AM Award "Dealer Group of the Year." Benefits of a Service Advisor: Up to 30,000 per annum base salary, dependent on experience Monthly bonus scheme with on-target earnings exceeding 36,000 annually 31 days annual leave, including bank holidays, increasing with service length Full in-house training and ongoing professional development Contributory workplace pension scheme Employee support programme via benefits platform Staff discounts on vehicle parts, servicing, and labour Long-term career advancement within a family-run motor retail group Attendance at manufacturer-accredited training courses Duties of a Service Advisor: Greet customers in the Service Department and book vehicles in for repairs and servicing Liaise extensively with the workshop team to chase work in progress Advise customers on minor technical issues and recommend additional products or services Keep customers informed regarding the status of their vehicle throughout the service process Process payments for completed work accurately Uphold high standards of customer service, ensuring total customer satisfaction Achieve company sales targets and objectives as a Service Advisor Maintain accurate records using the Kerridge DMS or Onelink systems (training provided if necessary) Build strong relationships with clients and follow up to encourage repeat business Requirements: Previous experience as a Service Advisor is desirable but not essential Exceptional customer service skills and a confident relationship-building ability Strong organisational skills with proficiency in IT systems Full UK driving licence with minimal points Willingness to undertake full training to develop automotive knowledge and sales techniques Ability to work effectively within a team and independently when required Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Oxford and Oxfordshire, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
May 21, 2026
Full time
Our client, a reputable franchise-approved car dealership located in the Oxford region, is seeking a skilled Vehicle Service Advisor to join their dedicated Service Department. This is an excellent opportunity for motivated individuals looking to develop their career within a well-established motor retail group that has received multiple awards, including the AM Award "Dealer Group of the Year." Benefits of a Service Advisor: Up to 30,000 per annum base salary, dependent on experience Monthly bonus scheme with on-target earnings exceeding 36,000 annually 31 days annual leave, including bank holidays, increasing with service length Full in-house training and ongoing professional development Contributory workplace pension scheme Employee support programme via benefits platform Staff discounts on vehicle parts, servicing, and labour Long-term career advancement within a family-run motor retail group Attendance at manufacturer-accredited training courses Duties of a Service Advisor: Greet customers in the Service Department and book vehicles in for repairs and servicing Liaise extensively with the workshop team to chase work in progress Advise customers on minor technical issues and recommend additional products or services Keep customers informed regarding the status of their vehicle throughout the service process Process payments for completed work accurately Uphold high standards of customer service, ensuring total customer satisfaction Achieve company sales targets and objectives as a Service Advisor Maintain accurate records using the Kerridge DMS or Onelink systems (training provided if necessary) Build strong relationships with clients and follow up to encourage repeat business Requirements: Previous experience as a Service Advisor is desirable but not essential Exceptional customer service skills and a confident relationship-building ability Strong organisational skills with proficiency in IT systems Full UK driving licence with minimal points Willingness to undertake full training to develop automotive knowledge and sales techniques Ability to work effectively within a team and independently when required Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Oxford and Oxfordshire, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
Office Angels
HR Advisor - Immediate Start
Office Angels Redhill, Surrey
HR Advisor Location: Redhill - Outskirts must be a car driver Contract: Ongoing Salary: £14 - £16 per hour (DOE) HOURS: Monday-Friday 30 Hours p/w - Full Time Onsite No hybrid We are looking for an experienced and people-focused HR Advisor to join a values-driven organisation where you'll play a key role in shaping a positive, inclusive workplace culture. This is a varied and rewarding role, offering the opportunity to make a real impact by supporting managers and employees across the full range of HR activity. The Role In this role, you will support the delivery of effective HR services across the organisation, working closely with managers and employees to promote positive employee experiences and strong people practices. Your responsibilities will include: Providing advice and support on employee relations matters, ensuring issues are handled fairly and consistently. Promoting employee wellbeing and contributing to inclusive people practices. Supporting a range of HR activities across the employee lifecycle, including recruitment, onboarding, attendance management and learning and development processes. Maintaining accurate people records and supporting compliance with data protection requirements. Assisting with the delivery of wider people initiatives and projects that support organisational goals and culture. What We're Looking For You'll bring a professional, calm and pragmatic approach, with the confidence to handle sensitive matters appropriately. Essential: Minimum of 2 years' experience working at HR Advisor level. CIPD Level 3 qualification (or equivalent experience). Strong working knowledge of employment law and HR best practice. Excellent communication, interpersonal, IT and problem-solving skills. Ability to manage confidential and sensitive information with discretion. Remain calm and effective under pressure. Next Steps: Apply today, the client is looking for someone to interview immediately and start asap! Please apply today with your up to date CV and contact details If you have trouble uploading your CV, please email it to and put the job title as the subject Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond. Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 72 hours of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - . Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 21, 2026
Contractor
HR Advisor Location: Redhill - Outskirts must be a car driver Contract: Ongoing Salary: £14 - £16 per hour (DOE) HOURS: Monday-Friday 30 Hours p/w - Full Time Onsite No hybrid We are looking for an experienced and people-focused HR Advisor to join a values-driven organisation where you'll play a key role in shaping a positive, inclusive workplace culture. This is a varied and rewarding role, offering the opportunity to make a real impact by supporting managers and employees across the full range of HR activity. The Role In this role, you will support the delivery of effective HR services across the organisation, working closely with managers and employees to promote positive employee experiences and strong people practices. Your responsibilities will include: Providing advice and support on employee relations matters, ensuring issues are handled fairly and consistently. Promoting employee wellbeing and contributing to inclusive people practices. Supporting a range of HR activities across the employee lifecycle, including recruitment, onboarding, attendance management and learning and development processes. Maintaining accurate people records and supporting compliance with data protection requirements. Assisting with the delivery of wider people initiatives and projects that support organisational goals and culture. What We're Looking For You'll bring a professional, calm and pragmatic approach, with the confidence to handle sensitive matters appropriately. Essential: Minimum of 2 years' experience working at HR Advisor level. CIPD Level 3 qualification (or equivalent experience). Strong working knowledge of employment law and HR best practice. Excellent communication, interpersonal, IT and problem-solving skills. Ability to manage confidential and sensitive information with discretion. Remain calm and effective under pressure. Next Steps: Apply today, the client is looking for someone to interview immediately and start asap! Please apply today with your up to date CV and contact details If you have trouble uploading your CV, please email it to and put the job title as the subject Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond. Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 72 hours of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - . Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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