Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
May 12, 2026
Full time
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Join us as a Children's Social Worker or Senior Social Worker and make a genuine difference in the lives of children and families across Hampshire. We're proud to be part of a select group of local authorities recognised by Ofsted as Outstanding for the quality and impact of our children's services. Across our Children in Care, Family Help and Refugee teams, you'll support children, young people and families through key stages of their journey. In the Children in Care Teams, you'll support care experienced children by meeting statutory duties, helping them move from residential care into foster or post 16 placements and completing a range of assessments while working with partners to safeguard young people at risk of exploitation. Within our Family Help Teams, you'll deliver strengths based interventions and family plans that keep children safely at home. Through practical, solution focused support, you'll help families build on their strengths, overcome challenges and achieve better long term outcomes. Joining our Refugee Teams, you'll work with separated children, unaccompanied minors, care leavers and families with No Recourse to Public Funds - from arrival and initial assessments, through navigating the asylum process and moving towards independence, with a focus on family reunification. What you'll do: Build strong, meaningful relationships with children and families to enable positive change. Lead on assessments, care planning, and interventions that safeguard and promote wellbeing. Work collaboratively with multi-agency partners to deliver effective, holistic support. Manage complex caseloads with autonomy, creativity, and a strong focus on outcomes. Contribute to a culture of continuous improvement and reflective practice. As a Senior Social Worker, provide mentoring and practice support to colleagues, role model high standards of social work, and contribute to reflective practice and service development. What we're looking for: Qualified Social Worker registered with Social Work England. Experience working in a UK based statutory social work setting. Senior Social Workers will have significant post qualifying experience (minimum 3 years) and be comfortable mentoring colleagues and role modelling best practice. Strong relationship building and communication skills, with the ability to engage families and build trust. Confident in assessing risk, analysing information, developing effective plans, and producing clear, high quality reports. Sound understanding of safeguarding, relevant legal frameworks, equality, and best value principles. Ability to manage complex caseloads and work effectively within multi agency settings. A creative, flexible, and forward thinking approach to practice. Please note: This role is not open to Newly Qualified Social Workers. If you are a recent graduate, please apply through our Graduate Entry Training Scheme (GETS). Why join us? Outstanding support: Regular, reflective supervision and a culture that values your voice. Flexible working: Including a 9-day fortnight and hybrid options to support work-life balance. Career development: 5 personal development days per year and access to excellent learning opportunities through our DfE 'Partner in Practice' initiative. Back-office support: Dedicated business support team to free up your time for frontline work. Relocation assistance: Up to £8,500 available for experienced UK-based Social Workers relocating to Hampshire (subject to management approval). Wellbeing support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme. Ready to take the next step? Learn more: Explore the role, team, and our values in our Candidate Pack on our website. Apply by email: Send your CV to with the subject line 'Social Worker HCC623824'. By submitting your CV, you are giving consent for Hampshire County Council to store your data in accordance with data protection legislation. Alternatively, apply online: Click the 'Apply' button below to complete your application on our website. Important: You must already have the right to work in the UK. We are currently unable to offer sponsorship for this role. Other job titles you may be searching for may include: Welfare Worker, Case Manager, Social Work Practitioner, Children's Services Practitioner, Child Protection Social Worker, Children and Families Social Worker, Safeguarding Social Worker, Family Support Social Worker, Senior Case Manager, Advanced Social Work Practitioner.
May 12, 2026
Full time
Join us as a Children's Social Worker or Senior Social Worker and make a genuine difference in the lives of children and families across Hampshire. We're proud to be part of a select group of local authorities recognised by Ofsted as Outstanding for the quality and impact of our children's services. Across our Children in Care, Family Help and Refugee teams, you'll support children, young people and families through key stages of their journey. In the Children in Care Teams, you'll support care experienced children by meeting statutory duties, helping them move from residential care into foster or post 16 placements and completing a range of assessments while working with partners to safeguard young people at risk of exploitation. Within our Family Help Teams, you'll deliver strengths based interventions and family plans that keep children safely at home. Through practical, solution focused support, you'll help families build on their strengths, overcome challenges and achieve better long term outcomes. Joining our Refugee Teams, you'll work with separated children, unaccompanied minors, care leavers and families with No Recourse to Public Funds - from arrival and initial assessments, through navigating the asylum process and moving towards independence, with a focus on family reunification. What you'll do: Build strong, meaningful relationships with children and families to enable positive change. Lead on assessments, care planning, and interventions that safeguard and promote wellbeing. Work collaboratively with multi-agency partners to deliver effective, holistic support. Manage complex caseloads with autonomy, creativity, and a strong focus on outcomes. Contribute to a culture of continuous improvement and reflective practice. As a Senior Social Worker, provide mentoring and practice support to colleagues, role model high standards of social work, and contribute to reflective practice and service development. What we're looking for: Qualified Social Worker registered with Social Work England. Experience working in a UK based statutory social work setting. Senior Social Workers will have significant post qualifying experience (minimum 3 years) and be comfortable mentoring colleagues and role modelling best practice. Strong relationship building and communication skills, with the ability to engage families and build trust. Confident in assessing risk, analysing information, developing effective plans, and producing clear, high quality reports. Sound understanding of safeguarding, relevant legal frameworks, equality, and best value principles. Ability to manage complex caseloads and work effectively within multi agency settings. A creative, flexible, and forward thinking approach to practice. Please note: This role is not open to Newly Qualified Social Workers. If you are a recent graduate, please apply through our Graduate Entry Training Scheme (GETS). Why join us? Outstanding support: Regular, reflective supervision and a culture that values your voice. Flexible working: Including a 9-day fortnight and hybrid options to support work-life balance. Career development: 5 personal development days per year and access to excellent learning opportunities through our DfE 'Partner in Practice' initiative. Back-office support: Dedicated business support team to free up your time for frontline work. Relocation assistance: Up to £8,500 available for experienced UK-based Social Workers relocating to Hampshire (subject to management approval). Wellbeing support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme. Ready to take the next step? Learn more: Explore the role, team, and our values in our Candidate Pack on our website. Apply by email: Send your CV to with the subject line 'Social Worker HCC623824'. By submitting your CV, you are giving consent for Hampshire County Council to store your data in accordance with data protection legislation. Alternatively, apply online: Click the 'Apply' button below to complete your application on our website. Important: You must already have the right to work in the UK. We are currently unable to offer sponsorship for this role. Other job titles you may be searching for may include: Welfare Worker, Case Manager, Social Work Practitioner, Children's Services Practitioner, Child Protection Social Worker, Children and Families Social Worker, Safeguarding Social Worker, Family Support Social Worker, Senior Case Manager, Advanced Social Work Practitioner.
Location: Based between Ravenswood Village & North West London services Travel: Regular travel across both locations expected throughout the week Interviews: w/c 20th April, 2026 About the Role Norwood is investing in the future of Positive Behaviour Support across both our adult and Children & Family Services. This is a strategic role with the mandate to shape, strengthen and modernise PBS practice across Ravenswood and our North West London services. You will define what high-quality, evidence-based and person-centred PBS looks like at Norwood and ensure it is delivered consistently. The majority of the role will focus on adult services, with an important proportion supporting our Children & Family Services offer for children and young people aged 5 to 18. This includes working with neurodivergent children, often with complex and co-occurring needs. In the medium term, the role will also contribute to thinking around how PBS principles can support neurodivergent children in more mainstream settings. This role moves beyond behaviour management. It is about enabling children, young people and adults to live fuller, safer and more independent lives through proactive, strengths-based and positive risk approaches. You will: Receive regular clinical supervision to ensure strong case management, reflective practice and ongoing professional support. Build and develop a specialist PBS function with clear purpose and accountability Strengthen collaboration across multidisciplinary teams including SaLT, therapists, dietitians and operational leaders Establish governance, systems and quality assurance processes that promote consistency Chair PBS panels and MDT meetings as required Drive culture change toward proactive, person-centred and enabling support Coordinate behaviour support approaches and associated training across services Influence and partner with the Senior Leadership Team to enable sustainable improvement Align practice with current research, regulatory expectations and national best practice This role requires visible, hands-on engagement across both Ravenswood and North West London services. You will work alongside practitioners and managers while maintaining strategic oversight. This is an opportunity to raise standards, strengthen professional confidence and shape the future direction of PBS at Norwood. About Norwood Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives. At Norwood, you will make a real difference every day. You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive. We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives. Your Day to Day You will: Lead, coach and develop a team of PBS Practitioners and specialist colleagues Work in partnership with operational managers and multidisciplinary professionals to ensure holistic, joined-up support Design and embed consistent PBS frameworks and documentation standards across services Analyse data and trends to inform proactive, preventative strategies Oversee the coordination of behaviour support approaches and associated training Support teams to develop person-centred plans rooted in functional assessment and positive risk Review incidents and identify themes, presenting improvement recommendations to senior leaders Contribute to regulatory readiness and quality improvement planning across both children s and adult services Your impact will be demonstrated through: Greater independence and participation for the people we support Reduced reliance on restrictive approaches Improved staff confidence and consistency Clear, evidence-based PBS practice across locations Positive regulatory feedback and strengthened quality standards Qualifications, Experience & Training Essential Degree in Psychology or related field Accredited PBS or Behaviour Analysis training such as BSc PBS, MSc ABA/PBS or Diploma level qualification Proven experience developing PBS strategies and personalised plans Experience leading teams supporting Autistic people or people with Learning Disabilities Experience delivering PROACT SCIP and PBS training Advanced knowledge of PBS and PROACT SCIP principles Strong analytical and report-writing capability Desirable PROACT SCIP Instructor qualification, Experience working with regulators such as CQC Experience contributing to service improvement rated Good or Outstanding Reward and Benefits 25 days annual leave + 8 Bank Holidays (FTE) Enhanced parental pay Employee Assistance Programme Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App Blue Light Card scheme access Cycle to Work scheme £300 refer-a-friend bonus Career development pathway Free on-site parking A supportive, experienced team and management. A bit more information: Ravenswood Village is a specialist care community in Crowthorne, Berkshire, operated by Norwood, a long established Jewish charity supporting people with learning disabilities and neurodevelopmental needs. Founded in 1953 by families seeking better care and opportunity, Ravenswood now provides person-centred residential care and supported living for adults with autism, profound and multiple learning disabilities, sensory and physical impairments, and complex health needs. More than a care setting, it is a vibrant community offering facilities and activities that promote wellbeing, independence, and meaningful engagement, all underpinned by strong governance and a Good rating from the Care Quality Commission. Safe Recruitment: Norwood is committed to safeguarding and promoting the welfare of the children, young people, and adults we support. This role is subject to safer recruitment checks in line with CQC Regulation 19, and appointment is conditional upon satisfactory pre-employment checks, including Right to Work in the UK and a DBS check appropriate to the role.
May 12, 2026
Full time
Location: Based between Ravenswood Village & North West London services Travel: Regular travel across both locations expected throughout the week Interviews: w/c 20th April, 2026 About the Role Norwood is investing in the future of Positive Behaviour Support across both our adult and Children & Family Services. This is a strategic role with the mandate to shape, strengthen and modernise PBS practice across Ravenswood and our North West London services. You will define what high-quality, evidence-based and person-centred PBS looks like at Norwood and ensure it is delivered consistently. The majority of the role will focus on adult services, with an important proportion supporting our Children & Family Services offer for children and young people aged 5 to 18. This includes working with neurodivergent children, often with complex and co-occurring needs. In the medium term, the role will also contribute to thinking around how PBS principles can support neurodivergent children in more mainstream settings. This role moves beyond behaviour management. It is about enabling children, young people and adults to live fuller, safer and more independent lives through proactive, strengths-based and positive risk approaches. You will: Receive regular clinical supervision to ensure strong case management, reflective practice and ongoing professional support. Build and develop a specialist PBS function with clear purpose and accountability Strengthen collaboration across multidisciplinary teams including SaLT, therapists, dietitians and operational leaders Establish governance, systems and quality assurance processes that promote consistency Chair PBS panels and MDT meetings as required Drive culture change toward proactive, person-centred and enabling support Coordinate behaviour support approaches and associated training across services Influence and partner with the Senior Leadership Team to enable sustainable improvement Align practice with current research, regulatory expectations and national best practice This role requires visible, hands-on engagement across both Ravenswood and North West London services. You will work alongside practitioners and managers while maintaining strategic oversight. This is an opportunity to raise standards, strengthen professional confidence and shape the future direction of PBS at Norwood. About Norwood Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives. At Norwood, you will make a real difference every day. You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive. We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives. Your Day to Day You will: Lead, coach and develop a team of PBS Practitioners and specialist colleagues Work in partnership with operational managers and multidisciplinary professionals to ensure holistic, joined-up support Design and embed consistent PBS frameworks and documentation standards across services Analyse data and trends to inform proactive, preventative strategies Oversee the coordination of behaviour support approaches and associated training Support teams to develop person-centred plans rooted in functional assessment and positive risk Review incidents and identify themes, presenting improvement recommendations to senior leaders Contribute to regulatory readiness and quality improvement planning across both children s and adult services Your impact will be demonstrated through: Greater independence and participation for the people we support Reduced reliance on restrictive approaches Improved staff confidence and consistency Clear, evidence-based PBS practice across locations Positive regulatory feedback and strengthened quality standards Qualifications, Experience & Training Essential Degree in Psychology or related field Accredited PBS or Behaviour Analysis training such as BSc PBS, MSc ABA/PBS or Diploma level qualification Proven experience developing PBS strategies and personalised plans Experience leading teams supporting Autistic people or people with Learning Disabilities Experience delivering PROACT SCIP and PBS training Advanced knowledge of PBS and PROACT SCIP principles Strong analytical and report-writing capability Desirable PROACT SCIP Instructor qualification, Experience working with regulators such as CQC Experience contributing to service improvement rated Good or Outstanding Reward and Benefits 25 days annual leave + 8 Bank Holidays (FTE) Enhanced parental pay Employee Assistance Programme Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App Blue Light Card scheme access Cycle to Work scheme £300 refer-a-friend bonus Career development pathway Free on-site parking A supportive, experienced team and management. A bit more information: Ravenswood Village is a specialist care community in Crowthorne, Berkshire, operated by Norwood, a long established Jewish charity supporting people with learning disabilities and neurodevelopmental needs. Founded in 1953 by families seeking better care and opportunity, Ravenswood now provides person-centred residential care and supported living for adults with autism, profound and multiple learning disabilities, sensory and physical impairments, and complex health needs. More than a care setting, it is a vibrant community offering facilities and activities that promote wellbeing, independence, and meaningful engagement, all underpinned by strong governance and a Good rating from the Care Quality Commission. Safe Recruitment: Norwood is committed to safeguarding and promoting the welfare of the children, young people, and adults we support. This role is subject to safer recruitment checks in line with CQC Regulation 19, and appointment is conditional upon satisfactory pre-employment checks, including Right to Work in the UK and a DBS check appropriate to the role.
We are currently recruiting for an experienced Employee Relations Consultant on behalf of our client. This is a key role within the HR function, supporting managers across Children's Services and the wider organisation to navigate complex people matters with confidence and consistency. This opportunity would suit a credible and resilient ER professional who thrives in a fast-paced, highly regulated environment and enjoys coaching managers to build capability and improve outcomes. Key Responsibilities: Lead and manage a broad range of employee relations cases, including absence management, disciplinaries, grievances, capability, and performance Provide expert, pragmatic HR advice to managers, investigating officers, and panel members Support organisational change initiatives, including restructures and consultation processes Coach and upskill managers to confidently apply policies and handle people issues effectively Deliver training and contribute to learning initiatives to improve ER knowledge and consistency Analyse absence and ER data, identifying trends and recommending actions to reduce risk and improve performance Contribute to the continuous review and improvement of HR policies, processes, and frameworks Maintain robust governance, ensuring accurate documentation and adherence to employment legislation Skills & Experience Required: Proven experience in an Employee Relations or HR role Strong working knowledge of UK employment law and its practical application Experience managing complex and sensitive ER cases end-to-end Confident advising and influencing managers at all levels, including senior stakeholders Strong organisational skills with the ability to manage competing priorities and a busy caseload Skilled in coaching, supporting, and developing managers to improve capability Analytical mindset with the ability to use data to inform decisions and drive improvements CIPD Level 3 or above (or equivalent experience) desirable If you are a proactive and experienced ER professional who is passionate about fair, consistent, and effective people management, we would love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
May 12, 2026
Full time
We are currently recruiting for an experienced Employee Relations Consultant on behalf of our client. This is a key role within the HR function, supporting managers across Children's Services and the wider organisation to navigate complex people matters with confidence and consistency. This opportunity would suit a credible and resilient ER professional who thrives in a fast-paced, highly regulated environment and enjoys coaching managers to build capability and improve outcomes. Key Responsibilities: Lead and manage a broad range of employee relations cases, including absence management, disciplinaries, grievances, capability, and performance Provide expert, pragmatic HR advice to managers, investigating officers, and panel members Support organisational change initiatives, including restructures and consultation processes Coach and upskill managers to confidently apply policies and handle people issues effectively Deliver training and contribute to learning initiatives to improve ER knowledge and consistency Analyse absence and ER data, identifying trends and recommending actions to reduce risk and improve performance Contribute to the continuous review and improvement of HR policies, processes, and frameworks Maintain robust governance, ensuring accurate documentation and adherence to employment legislation Skills & Experience Required: Proven experience in an Employee Relations or HR role Strong working knowledge of UK employment law and its practical application Experience managing complex and sensitive ER cases end-to-end Confident advising and influencing managers at all levels, including senior stakeholders Strong organisational skills with the ability to manage competing priorities and a busy caseload Skilled in coaching, supporting, and developing managers to improve capability Analytical mindset with the ability to use data to inform decisions and drive improvements CIPD Level 3 or above (or equivalent experience) desirable If you are a proactive and experienced ER professional who is passionate about fair, consistent, and effective people management, we would love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Interim Head of SEND Improvements (Strategic Programme Manager) West London (Hybrid) Interim £700 per day (UMR) We are seeking an Interim Head of SEND Improvements (Strategic Programme Manager) to play a pivotal role in driving transformation across Special Educational Needs and Disabilities (SEND) services in a West London Local Authority.This is a high-impact leadership role focused on delivering measurable improvements for children, young people, and families, ensuring services are effective, joined-up, and sustainable.You will provide senior leadership and strategic programme oversight, leading to the implementation of a Priority Improvement Action Plan. This role requires driving both long-term transformation and rapid operational improvements, while strengthening partnerships and ensuring accountability across a complex system. Key Responsibilities Translate multiple improvement plans into a single, coherent strategic roadmap, aligning resources and priorities Bridge the gap between current performance and future goals through evidence-based planning and delivery Accelerate data cleansing and dashboard development to support informed decision-making Review and strengthen governance and quality assurance frameworks Develop clear reporting narratives, proactively managing risks and mitigation strategies Lead co-production with parent-carer forums and stakeholders to rebuild trust and improve services Work closely with commissioners to ensure compliance with the Children and Families Act 2014 and best value duties About You Proven senior leadership experience with a strong track record of delivery In-depth understanding of SEND policy, legislation, and inspection frameworks Experience leading complex transformation programmes, ideally within SEND, education, or health Strong strategic thinking with the ability to deliver operational results Excellent stakeholder engagement skills, with the ability to influence at all levels Financial awareness, including high-needs funding and commissioning Skilled in driving cultural changes and new ways of working Why Choose Ackerman Pierce? Ackerman Pierce calls upon over 15 years' worth of experience in recruiting directly into the Social Work Sector. We can offer a unique experience within recruitment where you have your own personal consultant, a DBS and Compliance service with a quick and easy registration process. We pride ourselves on a guaranteed weekly payment process.To discuss this vacancy further or any other opportunities, please contact Elise Revett or email in your updated CV to us at Ackerman Pierce.
May 12, 2026
Contractor
Interim Head of SEND Improvements (Strategic Programme Manager) West London (Hybrid) Interim £700 per day (UMR) We are seeking an Interim Head of SEND Improvements (Strategic Programme Manager) to play a pivotal role in driving transformation across Special Educational Needs and Disabilities (SEND) services in a West London Local Authority.This is a high-impact leadership role focused on delivering measurable improvements for children, young people, and families, ensuring services are effective, joined-up, and sustainable.You will provide senior leadership and strategic programme oversight, leading to the implementation of a Priority Improvement Action Plan. This role requires driving both long-term transformation and rapid operational improvements, while strengthening partnerships and ensuring accountability across a complex system. Key Responsibilities Translate multiple improvement plans into a single, coherent strategic roadmap, aligning resources and priorities Bridge the gap between current performance and future goals through evidence-based planning and delivery Accelerate data cleansing and dashboard development to support informed decision-making Review and strengthen governance and quality assurance frameworks Develop clear reporting narratives, proactively managing risks and mitigation strategies Lead co-production with parent-carer forums and stakeholders to rebuild trust and improve services Work closely with commissioners to ensure compliance with the Children and Families Act 2014 and best value duties About You Proven senior leadership experience with a strong track record of delivery In-depth understanding of SEND policy, legislation, and inspection frameworks Experience leading complex transformation programmes, ideally within SEND, education, or health Strong strategic thinking with the ability to deliver operational results Excellent stakeholder engagement skills, with the ability to influence at all levels Financial awareness, including high-needs funding and commissioning Skilled in driving cultural changes and new ways of working Why Choose Ackerman Pierce? Ackerman Pierce calls upon over 15 years' worth of experience in recruiting directly into the Social Work Sector. We can offer a unique experience within recruitment where you have your own personal consultant, a DBS and Compliance service with a quick and easy registration process. We pride ourselves on a guaranteed weekly payment process.To discuss this vacancy further or any other opportunities, please contact Elise Revett or email in your updated CV to us at Ackerman Pierce.
GLL the UKs leading leisure provider are currently recruiting a Human Resources Business Partner to join its People Team based across Belfast. As Human Resources Business Partner you will be a key member of the Regional Leadership Team responsible for working with the Regional Director, central people function and senior colleagues; to deliver the people national plan locally; set the Region's people agenda and for managing work streams and projects to deliver these. The Human Resources Business Partner is responsible for the line management of People Advisors within the Belfast region. Operating across a diverse geographic region the role requires a sound understanding of the political and socio-economic factors that exist within each unique partnership. In this role you will be working in partnership with our key stakeholders to deliver GLL's key objectives, in ensuring our people are trained and enthused to deliver the key priorities within their area. What you need: MCIPD qualified. Master's degree in HR, or other relevant advanced degree. Coaching Qualification (Desirable). Understanding of balance sheets and other financial metrics. Comprehensive and current knowledge of employment law An understanding of learning and organisational development. Relevant, proven experience, in a stand-alone role as a senior HR professional in a commercially driven organisation. Up-to-date and proven experience of managing disciplinary, grievance and absence management and other employee relations case work. Proven experience working in a complex organisation that requires detail orientation, sound judgment and strong analytical skills. Experience of leading the full range of ER change management programmes including organisational restructures, TUPE transfers, employment tribunals and redeployment and redundancy exercises. Experience of coaching managers. Experience of delivering training courses. Ideally have previously operated in a multi-site HR role. What you'll do: Become familiar with the operation of the region and its key performance indicators, for example sales, income and expenditure, and staff utilisation. Use this information, and other insights, to create a prioritised people plan that supports the region's business plan, aligns with the national people plan and manage the delivery of initiatives within these plans. Lead the continuous evaluation of the effectiveness of the regional organisational design and staffing structures. Use relevant people metrics and insight to assess the future workforce needs of the region and determine short, medium and long term plans, in conjunction with the Head of People and workforce information leads, to ensure that these are met. Assist in identifying and promoting internal career pathways for staff within the region, and wider organisation, to support talent development and improve retention. Support the Head of People and Organisational Development in ensuring that appropriate local mechanisms are in place to support the delivery of the company's annual training plans and ensure compliance with essential training requirements. Assess how these plans are supporting the business and work force in terms of skills requirements and gaps with the Associate Director of Learning and Organisational Development. Manage change management initiatives within the Region including: TUPEs, reorganisations, centre openings and closures and changes to structures and roles. Foster constructive working relationships with trade unions and lead collective consultations and negotiations with the support of the Head of People. Coach, upskill and support managers with the aim of improving staff engagement and satisfaction and reducing the number of employee relations cases. Ensure that GLL's HR policies, procedures and practices are followed fairly and consistently by managers and become fully embedded across the Region and organisation. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a full time position. Hours of work will be negotiated with you in line with the needs of the service; Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a pos
May 12, 2026
Full time
GLL the UKs leading leisure provider are currently recruiting a Human Resources Business Partner to join its People Team based across Belfast. As Human Resources Business Partner you will be a key member of the Regional Leadership Team responsible for working with the Regional Director, central people function and senior colleagues; to deliver the people national plan locally; set the Region's people agenda and for managing work streams and projects to deliver these. The Human Resources Business Partner is responsible for the line management of People Advisors within the Belfast region. Operating across a diverse geographic region the role requires a sound understanding of the political and socio-economic factors that exist within each unique partnership. In this role you will be working in partnership with our key stakeholders to deliver GLL's key objectives, in ensuring our people are trained and enthused to deliver the key priorities within their area. What you need: MCIPD qualified. Master's degree in HR, or other relevant advanced degree. Coaching Qualification (Desirable). Understanding of balance sheets and other financial metrics. Comprehensive and current knowledge of employment law An understanding of learning and organisational development. Relevant, proven experience, in a stand-alone role as a senior HR professional in a commercially driven organisation. Up-to-date and proven experience of managing disciplinary, grievance and absence management and other employee relations case work. Proven experience working in a complex organisation that requires detail orientation, sound judgment and strong analytical skills. Experience of leading the full range of ER change management programmes including organisational restructures, TUPE transfers, employment tribunals and redeployment and redundancy exercises. Experience of coaching managers. Experience of delivering training courses. Ideally have previously operated in a multi-site HR role. What you'll do: Become familiar with the operation of the region and its key performance indicators, for example sales, income and expenditure, and staff utilisation. Use this information, and other insights, to create a prioritised people plan that supports the region's business plan, aligns with the national people plan and manage the delivery of initiatives within these plans. Lead the continuous evaluation of the effectiveness of the regional organisational design and staffing structures. Use relevant people metrics and insight to assess the future workforce needs of the region and determine short, medium and long term plans, in conjunction with the Head of People and workforce information leads, to ensure that these are met. Assist in identifying and promoting internal career pathways for staff within the region, and wider organisation, to support talent development and improve retention. Support the Head of People and Organisational Development in ensuring that appropriate local mechanisms are in place to support the delivery of the company's annual training plans and ensure compliance with essential training requirements. Assess how these plans are supporting the business and work force in terms of skills requirements and gaps with the Associate Director of Learning and Organisational Development. Manage change management initiatives within the Region including: TUPEs, reorganisations, centre openings and closures and changes to structures and roles. Foster constructive working relationships with trade unions and lead collective consultations and negotiations with the support of the Head of People. Coach, upskill and support managers with the aim of improving staff engagement and satisfaction and reducing the number of employee relations cases. Ensure that GLL's HR policies, procedures and practices are followed fairly and consistently by managers and become fully embedded across the Region and organisation. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a full time position. Hours of work will be negotiated with you in line with the needs of the service; Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a pos
Children's Social Workers - Family Help Service Up to £52,767 per annum (subject to experience) + additional benefits Permanent Full Time (36 Hours) Wandsworth, London Ofsted Rating: 'Good' Roehampton, Battersea and Tooting Teams Additional benefits: £5,000 welcome bonus and £1,000 retention bonus (every 2 years of service - for permanent staff only) Payment of Social Work England registration fee Plus more - view our Children's Services offer here . Are you a passionate and experienced Social Worker ready to change lives and shape futures? Join a team where your creativity, compassion and confidence are not only valued - they are essential. Every day in Wandsworth, Social Workers are helping families write new chapters in their lives.Through a family-led approach, we empower children and their families to overcome challenges, build resilience and thrive. As more families reach out forsupport and transformation, our service is growing - and so is our team.We are expanding to welcome motivated Social Workers who are ready to bring their heart, skill and vision to a place where their work truly matters. If you are driven by purpose and want to be part of a service that puts relationships at the heart of everything, we want to hear from you. About the Role In our newly formed Family Help Service, you will find more than just a job - you will find a place where your voice matters, your ideas are welcomed, and your impact is visible.This is your opportunity to walk alongside families through their most difficult moments and help them find strength, hope and solutions. You will work in a modern, collaborative environment with a stable, friendly team and strong, visible leadership.You will be part of a small, skilled team where supervision is regular, caseloads are manageable and your time with children and families is protected and purposeful. Our onboarding and induction are quick and efficient, ensuring youfeel supported from day one. Our Approach We believe in the power of relationships. Our Family Help model is rooted in systemic practice and built ontrust, consistency and co-production.You will work with families to create plans that reflect their voices and values - whether under Child in Need, Child Protection or care proceedings. You won't be working alone.You will be part of a multi-agency team that includes Children's Practitioners, Adult Mental Health Practitioners, Substance Misuse and Domestic Abuse Specialists and in-house Family Therapy and Social Care CAMHS teams.Together, we create a wraparound network ofsupport that helps families staytogether safely. Essential Qualifications, Skills and Experience: A qualified Social Worker registered with Social Work England, with your ASYE completed. Confident in your knowledge and practice, with experience across voluntary and statutory settings. A natural collaborator and communicator who brings compassion, creativity and clarity to your work. Achampion for children and families, with a belief in their potential and acommitment to their rights. How We Support You: You will be part of a small team of five Social Workers with manageable caseloads. Dedicated businesssupport staff work alongside you to reduce admin and free up your time. You will have opportunities tolead, influence and innovate through working groups and service development. Our training offer is second to none: Systemic Psychotherapy (Levels 1, 2 and 3), Practice Educator training, Motivational Interviewing, Trauma-Informed Practice, Leadership Development and much more. We offer clear career progression through our panel for Senior Social Worker and Advanced Practitioner roles, plus ASYE, Step Up and Apprenticeship pathways. Excellent transport links and a vibrant,supportive working culture. If you are ready to make a real difference in the lives of children and families and want to do it in a place that values your passion, your practice and your purpose - apply now. Wandsworth is where your next chapter begins. For an informal conversation about the role, please contact: Roehampton Team: Ella Brow n , Service Manager - Battersea Team: Stephen O'Reilly, Service Manager - Tooting Team: Veronica Leigh, Service Manager - Closing date: 13 May 2026. Please note, applications are reviewed on a daily basis and interviews are scheduled regularly. We may close this vacancy once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond and Wandsworth Better Service Partnership is committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are alsocommitted to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers toshare thiscommitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. The welcome bonus is paid in two instalments: the first £2,500 after 6 months on successful completion of your probation period and the second £2,500 after 12 months of employment.
May 12, 2026
Full time
Children's Social Workers - Family Help Service Up to £52,767 per annum (subject to experience) + additional benefits Permanent Full Time (36 Hours) Wandsworth, London Ofsted Rating: 'Good' Roehampton, Battersea and Tooting Teams Additional benefits: £5,000 welcome bonus and £1,000 retention bonus (every 2 years of service - for permanent staff only) Payment of Social Work England registration fee Plus more - view our Children's Services offer here . Are you a passionate and experienced Social Worker ready to change lives and shape futures? Join a team where your creativity, compassion and confidence are not only valued - they are essential. Every day in Wandsworth, Social Workers are helping families write new chapters in their lives.Through a family-led approach, we empower children and their families to overcome challenges, build resilience and thrive. As more families reach out forsupport and transformation, our service is growing - and so is our team.We are expanding to welcome motivated Social Workers who are ready to bring their heart, skill and vision to a place where their work truly matters. If you are driven by purpose and want to be part of a service that puts relationships at the heart of everything, we want to hear from you. About the Role In our newly formed Family Help Service, you will find more than just a job - you will find a place where your voice matters, your ideas are welcomed, and your impact is visible.This is your opportunity to walk alongside families through their most difficult moments and help them find strength, hope and solutions. You will work in a modern, collaborative environment with a stable, friendly team and strong, visible leadership.You will be part of a small, skilled team where supervision is regular, caseloads are manageable and your time with children and families is protected and purposeful. Our onboarding and induction are quick and efficient, ensuring youfeel supported from day one. Our Approach We believe in the power of relationships. Our Family Help model is rooted in systemic practice and built ontrust, consistency and co-production.You will work with families to create plans that reflect their voices and values - whether under Child in Need, Child Protection or care proceedings. You won't be working alone.You will be part of a multi-agency team that includes Children's Practitioners, Adult Mental Health Practitioners, Substance Misuse and Domestic Abuse Specialists and in-house Family Therapy and Social Care CAMHS teams.Together, we create a wraparound network ofsupport that helps families staytogether safely. Essential Qualifications, Skills and Experience: A qualified Social Worker registered with Social Work England, with your ASYE completed. Confident in your knowledge and practice, with experience across voluntary and statutory settings. A natural collaborator and communicator who brings compassion, creativity and clarity to your work. Achampion for children and families, with a belief in their potential and acommitment to their rights. How We Support You: You will be part of a small team of five Social Workers with manageable caseloads. Dedicated businesssupport staff work alongside you to reduce admin and free up your time. You will have opportunities tolead, influence and innovate through working groups and service development. Our training offer is second to none: Systemic Psychotherapy (Levels 1, 2 and 3), Practice Educator training, Motivational Interviewing, Trauma-Informed Practice, Leadership Development and much more. We offer clear career progression through our panel for Senior Social Worker and Advanced Practitioner roles, plus ASYE, Step Up and Apprenticeship pathways. Excellent transport links and a vibrant,supportive working culture. If you are ready to make a real difference in the lives of children and families and want to do it in a place that values your passion, your practice and your purpose - apply now. Wandsworth is where your next chapter begins. For an informal conversation about the role, please contact: Roehampton Team: Ella Brow n , Service Manager - Battersea Team: Stephen O'Reilly, Service Manager - Tooting Team: Veronica Leigh, Service Manager - Closing date: 13 May 2026. Please note, applications are reviewed on a daily basis and interviews are scheduled regularly. We may close this vacancy once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond and Wandsworth Better Service Partnership is committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are alsocommitted to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers toshare thiscommitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. The welcome bonus is paid in two instalments: the first £2,500 after 6 months on successful completion of your probation period and the second £2,500 after 12 months of employment.
Location: Office-based - Bromsgrove Head Office Contract: Full-time, permanent (35 hours per week) Salary: Up to £32,000 per annum Benefits: 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme & Free Parking About Us We are Polaris, one of the UK's largest communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as leaving care services, education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We are ambitious for our children and young people, families and staff, and believe in their futures. We are delighted to be seeking an experienced Purchase Ledger Manager to join our expanding team at our Head Office in Bromsgrove. Role Responsibilities Management of purchase ledger systems, processes and controls Supervise, manage, mentor and develop the purchase ledger team (3 staff) Desire and ability to train and educate purchase order users Ensure weekly supplier Payment processing and authorisation in line with company procedures Resolve queries from suppliers and other departments Reconcile suppliers' monthly statements Assist with month-end procedures Assist with year-end accounts and supply of audit information Monitor, improve and develop internal processes Review and follow up on any invoices that may appear fraudulent or duplicated, escalating them in line with company procedures Maintain and develop fraud prevention controls, including supplier verification processes and bank detail change checks Produce and review aged creditor reports, ensuring timely resolution of outstanding balances About You Previous experience in purchase ledger, including purchase order systems Knowledge of accounting software A proactive attitude to work The ability to work to strict deadlines Strong attention to detail A team player For an informal discussion about this role, please contact Kate Fokes, Senior Financial Accountant, via email: . We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. We reserve the right to withdraw this advert without notification.
May 12, 2026
Full time
Location: Office-based - Bromsgrove Head Office Contract: Full-time, permanent (35 hours per week) Salary: Up to £32,000 per annum Benefits: 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme & Free Parking About Us We are Polaris, one of the UK's largest communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as leaving care services, education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We are ambitious for our children and young people, families and staff, and believe in their futures. We are delighted to be seeking an experienced Purchase Ledger Manager to join our expanding team at our Head Office in Bromsgrove. Role Responsibilities Management of purchase ledger systems, processes and controls Supervise, manage, mentor and develop the purchase ledger team (3 staff) Desire and ability to train and educate purchase order users Ensure weekly supplier Payment processing and authorisation in line with company procedures Resolve queries from suppliers and other departments Reconcile suppliers' monthly statements Assist with month-end procedures Assist with year-end accounts and supply of audit information Monitor, improve and develop internal processes Review and follow up on any invoices that may appear fraudulent or duplicated, escalating them in line with company procedures Maintain and develop fraud prevention controls, including supplier verification processes and bank detail change checks Produce and review aged creditor reports, ensuring timely resolution of outstanding balances About You Previous experience in purchase ledger, including purchase order systems Knowledge of accounting software A proactive attitude to work The ability to work to strict deadlines Strong attention to detail A team player For an informal discussion about this role, please contact Kate Fokes, Senior Financial Accountant, via email: . We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. We reserve the right to withdraw this advert without notification.
Requirement to work from their office in London 2 days per week and on site for the remaining days based on service needs. Be the voice that drives change. Be the bridge between families and prison healthcare. For too long, families and carers have been shut out of the prison healthcare system, unable to support their loved ones when they need it most. Yet, their knowledge, experience, and insight are invaluable. When families are involved, outcomes improve for prisoners, families, the NHS, and the criminal justice system as a whole. That s where their project in London comes in. This groundbreaking project, commissioned by NHS London, is transforming how prison healthcare services engage with families and carers. Over the past two years, they ve gathered the voices of more than 1,500 people, ensuring their experiences shape better healthcare in prisons. The Role: Champion Lived Experience, Drive Real Change They are looking for an inspiring individual to take this pioneering initiative to the next level. This is a rare opportunity to work at the intersection of healthcare, justice, and lived experience ensuring that families and carers are not just heard, but listened to. You will lead a dynamic project that operates in a quarterly cycle of listening, feedback, and action working directly with families, NHS teams, prison services, and policymakers to make real, lasting improvements in prison healthcare. At the heart of this project is our Family Team a group of people with lived experience of supporting loved ones in prison. You will ensure their voices remain central to everything they do, consulting and involving them at every stage. What They re Looking For They need a strategic thinker, a powerful communicator, and a fearless advocate. You ll have: Experience leading service user involvement or public voice programmes. A deep understanding of the criminal justice system, prison healthcare, or both. The ability to engage with families from diverse backgrounds understanding their struggles, frustrations, and hopes. Confidence to work at a senior level, influencing NHS decision-makers and challenging the system where necessary. They strongly encourage applications from people with lived experience whether you ve had a family member in prison, or have been in prison yourself. Why This Role Matters This is more than just a job it s an opportunity to challenge, influence, and change the way prison healthcare services work. If you are passionate about amplifying the voices of families, breaking down barriers, and creating a more just and compassionate system, they want to hear from you. Join them. Be the voice that makes a difference. Apply today. Organisation: Our client is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. They provide practical and emotional support to prisoner s children and families, to prisoners and those who have resettled back into the community. Their work is founded on core values, the first of which is a belief in the innate dignity of every human being, and their work focusses on human relationships, family and community. They are committed to achieving high standards of quality in all that they do. What they offer: Our client offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team. How to apply: If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the apply now button. Other information: Our client is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison. You may have experience of the following: Head of Family Voice and Engagement, Head of Lived Experience and Co Production, Senior Public Voice Lead, Head of Service User Involvement, Director of Family and Carer Engagement, Head of Patient and Family Experience, Strategic Engagement Lead (Health and Justice), Head of Stakeholder and Lived Experience Programmes, Family and Carer Advocacy Lead, Head of Participation and Engagement, Health Inequalities Programme Lead, Criminal Justice Health Engagement Lead, and Co Production and Influence Manager. REF-
May 12, 2026
Full time
Requirement to work from their office in London 2 days per week and on site for the remaining days based on service needs. Be the voice that drives change. Be the bridge between families and prison healthcare. For too long, families and carers have been shut out of the prison healthcare system, unable to support their loved ones when they need it most. Yet, their knowledge, experience, and insight are invaluable. When families are involved, outcomes improve for prisoners, families, the NHS, and the criminal justice system as a whole. That s where their project in London comes in. This groundbreaking project, commissioned by NHS London, is transforming how prison healthcare services engage with families and carers. Over the past two years, they ve gathered the voices of more than 1,500 people, ensuring their experiences shape better healthcare in prisons. The Role: Champion Lived Experience, Drive Real Change They are looking for an inspiring individual to take this pioneering initiative to the next level. This is a rare opportunity to work at the intersection of healthcare, justice, and lived experience ensuring that families and carers are not just heard, but listened to. You will lead a dynamic project that operates in a quarterly cycle of listening, feedback, and action working directly with families, NHS teams, prison services, and policymakers to make real, lasting improvements in prison healthcare. At the heart of this project is our Family Team a group of people with lived experience of supporting loved ones in prison. You will ensure their voices remain central to everything they do, consulting and involving them at every stage. What They re Looking For They need a strategic thinker, a powerful communicator, and a fearless advocate. You ll have: Experience leading service user involvement or public voice programmes. A deep understanding of the criminal justice system, prison healthcare, or both. The ability to engage with families from diverse backgrounds understanding their struggles, frustrations, and hopes. Confidence to work at a senior level, influencing NHS decision-makers and challenging the system where necessary. They strongly encourage applications from people with lived experience whether you ve had a family member in prison, or have been in prison yourself. Why This Role Matters This is more than just a job it s an opportunity to challenge, influence, and change the way prison healthcare services work. If you are passionate about amplifying the voices of families, breaking down barriers, and creating a more just and compassionate system, they want to hear from you. Join them. Be the voice that makes a difference. Apply today. Organisation: Our client is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. They provide practical and emotional support to prisoner s children and families, to prisoners and those who have resettled back into the community. Their work is founded on core values, the first of which is a belief in the innate dignity of every human being, and their work focusses on human relationships, family and community. They are committed to achieving high standards of quality in all that they do. What they offer: Our client offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team. How to apply: If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the apply now button. Other information: Our client is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison. You may have experience of the following: Head of Family Voice and Engagement, Head of Lived Experience and Co Production, Senior Public Voice Lead, Head of Service User Involvement, Director of Family and Carer Engagement, Head of Patient and Family Experience, Strategic Engagement Lead (Health and Justice), Head of Stakeholder and Lived Experience Programmes, Family and Carer Advocacy Lead, Head of Participation and Engagement, Health Inequalities Programme Lead, Criminal Justice Health Engagement Lead, and Co Production and Influence Manager. REF-
JOB db742659 Job Title: Team Social Work Manager - Pre Birth Team Specialism: Pre Birth Location: Durham, UK Salary: £37.66 Hourly Type: Ongoing, Full Time/Part Time This unique opportunity allows you to step into an adventurous role where you can shape the future of vulnerable families, using your skills to manage and inspire a dynamic Pre-Birth Social Work Team. Following a service redesign initiated in 2022, Durham's Pre-Birth team is dedicated to working with at-risk families, offering intensive interventions to keep children within their birth families. The team collaborates with care leavers, young parents, and parents with previous care proceedings experience, breaking the cycle of social work involvement. Assessment pathways have been meticulously redesigned, ready for a county-wide launch, to provide bespoke parent assessments before the birth of a child. As the Team Manager, you will guide a team of nurturing pre-birth social workers, supporting them to facilitate sustainable change, ensuring the safe care of children from birth. With capped caseloads, your team will have the needed space and time to engage in meaningful work with families. You will receive robust support from Team Managers, Social Work Consultants, and the senior management team across East Durham. Our strong training and development programme includes an in-house leadership course, providing ample opportunity for personal and professional growth. Perks and benefits: Full Time/Part Time: Enjoy the flexibility to balance your professional and personal life. Strong training and development: Enhance your career with comprehensive support and growth opportunities. Supportive network: Work alongside a dedicated team of professionals committed to excellence and innovation. Leadership opportunities: Take part in an in-house leadership programme designed to elevate your skills. Capped caseloads: Deliver meaningful work with families, ensuring quality over quantity. What you will do: Lead and manage a team of pre-birth social workers, embedding Signs of Safety as a practice model. Oversee day-to-day management, maintaining high-quality services for children and families. Cultivate an environment where social work thrives, centred on relationships and collaborative practice. Develop and maintain positive relationships with your team, children, families, and other professionals. Be visible and accessible, leading by example with integrity, creativity, and resilience. Foster community resilience through locally delivered services, making sense to families. Deliver evidence-based interventions, focusing on safe escalation and de-escalation. Consider a life and career in Durham , where the beauty of the historic city meets vibrant community spirit. Experience a rich tapestry of culture, remarkable architecture, and stunning landscapes. This diverse locale offers an enriched work-life balance in an environment that nurtures success and personal fulfilment. Come make a profound impact in Durham, where your work will truly flourish. Working with Sanctuary Personnel: Sanctuary Personnel is a trusted and award-winning agency for roles. With an 'Excellent' rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience. Apply now to join the Pre Birth Team in Durham and take the next step in your career with Sanctuary Personnel.
May 11, 2026
Contractor
JOB db742659 Job Title: Team Social Work Manager - Pre Birth Team Specialism: Pre Birth Location: Durham, UK Salary: £37.66 Hourly Type: Ongoing, Full Time/Part Time This unique opportunity allows you to step into an adventurous role where you can shape the future of vulnerable families, using your skills to manage and inspire a dynamic Pre-Birth Social Work Team. Following a service redesign initiated in 2022, Durham's Pre-Birth team is dedicated to working with at-risk families, offering intensive interventions to keep children within their birth families. The team collaborates with care leavers, young parents, and parents with previous care proceedings experience, breaking the cycle of social work involvement. Assessment pathways have been meticulously redesigned, ready for a county-wide launch, to provide bespoke parent assessments before the birth of a child. As the Team Manager, you will guide a team of nurturing pre-birth social workers, supporting them to facilitate sustainable change, ensuring the safe care of children from birth. With capped caseloads, your team will have the needed space and time to engage in meaningful work with families. You will receive robust support from Team Managers, Social Work Consultants, and the senior management team across East Durham. Our strong training and development programme includes an in-house leadership course, providing ample opportunity for personal and professional growth. Perks and benefits: Full Time/Part Time: Enjoy the flexibility to balance your professional and personal life. Strong training and development: Enhance your career with comprehensive support and growth opportunities. Supportive network: Work alongside a dedicated team of professionals committed to excellence and innovation. Leadership opportunities: Take part in an in-house leadership programme designed to elevate your skills. Capped caseloads: Deliver meaningful work with families, ensuring quality over quantity. What you will do: Lead and manage a team of pre-birth social workers, embedding Signs of Safety as a practice model. Oversee day-to-day management, maintaining high-quality services for children and families. Cultivate an environment where social work thrives, centred on relationships and collaborative practice. Develop and maintain positive relationships with your team, children, families, and other professionals. Be visible and accessible, leading by example with integrity, creativity, and resilience. Foster community resilience through locally delivered services, making sense to families. Deliver evidence-based interventions, focusing on safe escalation and de-escalation. Consider a life and career in Durham , where the beauty of the historic city meets vibrant community spirit. Experience a rich tapestry of culture, remarkable architecture, and stunning landscapes. This diverse locale offers an enriched work-life balance in an environment that nurtures success and personal fulfilment. Come make a profound impact in Durham, where your work will truly flourish. Working with Sanctuary Personnel: Sanctuary Personnel is a trusted and award-winning agency for roles. With an 'Excellent' rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience. Apply now to join the Pre Birth Team in Durham and take the next step in your career with Sanctuary Personnel.
As Receptionist you will part of a team and the duties and responsibilities may include any or all of the items in the following list. Duties may vary from time to time under the direction of the team leader/practice manager dependant on current and evolving workload and staffing levels: Maintaining and monitoring the practice appointments system; Processing face to face, online and telephone requests for appointments, home visits and telephone consultations and ensuring patients are directed to the most appropriate healthcare professional/service; Opening up and locking up of practice premises and maintaining security in accordance with practice policy; This position is for 25 hours worked over 5 days and will be during the hours 7am to 6.30pm Monday to Friday. Main duties of the job The successful candidate will have and be able to demonstrate: Good customer service skills. Previous NHS GP Practice experience is preferred but not essential; Friendly and approachable manner; Experience of working in a team; Good telephone manner; Experience working in a busy environment; The ability to multitask and prioritise effectively; Has a good understanding of confidentiality; Flexible in working pattern and duties; Computer literate and able to adapt to and learn new systems. About us Angel Lane Surgery is a rural dispensing practice. We are a patient centred teaching practice delivering high quality service to our patients. We are forward thinking, innovative and active in making improvements within the practice to meet the current and future demands of our patients. We are part of South Uttlesford PCN and work collaboratively with them to be able to offer more services to our patients. We have a list size of 11,800 patients and use EMIS web clinical system. Job responsibilities Angel Lane Surgery Job Description Job Summary The role is primarily navigating patients and ensuring they receive the best possible service. Integrating with all the teams within in the surgery and community to ensure the smooth running of the GP surgery. The post holder will work closely with (and under the direction of) the Reception team leader and the Practice Manager to provide the continual maintenance of standards across a wide range of clinical and administrative activity, You must be able to work on your own initiative. You must be organised and confident, have a friendly and approachable manner and able to work under pressure. Key Responsibilities The following are the core responsibilities of the Receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Ensure all reception and administration duties are completed to the highest standard and within a reasonable timeframe. To provide communications between patients, doctors and other staff. To ensure the clinical staff receive any refreshments required during their clinic time. Support the team leader in the induction and training of all new reception staff. Support the Practice in the running of elements and/or services within the practice e.g. compliance with CQC, Health and Safety etc. To undertake specific assigned tasks, project support, or development work which may arise during changes to the NHS. Manage and deal with day to day needs of the clinical staff. Dealing with patient enquiries in a courteous and polite manner and directing them to the most appropriate service. Making appointments and booking patients in for surgeries and clinics. Ensuring the telephone is answered within a reasonable time. Contacting hospitals and various other agencies for results, appointments, booking, referrals and patient information. Making appointments: offering and arranging the appointments for doctors, helping to arrange clinics. To promote Equality and Diversity and Health and Safety in themselves. TRAINING AND DEVELOPMENT Take responsibility for own development with relevant evidence-based knowledge and competence in all aspects of the role to meet clinical governance guidelines for Continuing Professional Development (CPD) and a Personal Development Plan (PDP). Stay up to date through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, demonstrating skills and activities to others who are undertaking similar work. Subject to a performance review, including taking responsibility for maintaining a record of own personal and/or professional development. GOVERNANCE Take part in the maintenance of quality governance systems and processes across the Practice. Work with other teams on improving the quality of service and patient care, in response to local and national policies and initiatives as appropriate Support and participate in shared learning across the practice Manage, review and identify learning from complaints, incidents and near-miss events relating to the practice, team and self. Awareness of statutory safeguarding, notification processes and local guidance for children/vulnerable patients, applying relevant policies and legislation to protect them Ensure compliance with policies, procedures and guidelines for self and others, by acting or alerting senior management team if the practice appears to contravene policy, or if there are concerns over any aspect of patient care. CONFIDENTIALITY Maintain confidentiality of information, acting within the terms of the Data Protection Act and Caldicott guidance on patient confidentiality at all times. Maintain an awareness of the Freedom of Information Act. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data HEALTH & SAFETY To manage their own and others health & safety and infection control as defined in the Practices Health & Safety Policy and the Practices Infection Control Policy and published procedures. Comply with Practice health and safety policies by following agreed safe working procedures Actively reporting of health and safety hazards and infection hazards immediately when recognised Keeping work and general areas clean and tidy, and using appropriate infection control procedures to keep work areas hygienic and safe from contamination. Undertaking periodic infection control training (minimum annually) Awareness and compliance with national standards of infection control, hygiene, regulatory / contractual / professional requirements, and good practice guidelines. Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients. Reporting incidents using the organisations Incident Reporting System Using personal security systems within the workplace according to Practice guidelines Making effective use of training to update knowledge and skills EQUALITY AND DIVERSITY Support, promote and maintain the Practices Equality & Diversity Policy. No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc. To comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families. OTHER DELEGATED DUTIES This job description is not intended to be exhaustive - it may be changed after consultation. The employee shares with the employer the responsibility for review and modification of duties. Person Specification Qualifications GCSE pass in English and Maths or equivalent. Friendly and approachable manner. Experience of working in a team. Good telephone manner. Experience working in a busy environment. The ability to multitask and prioritise effectively. Has a good understanding of confidentiality. Flexible in working pattern and duties. Computer literate and able to adapt to and learn new systems. Previous NHS GP practice experience preferred but not essential Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
May 11, 2026
Full time
As Receptionist you will part of a team and the duties and responsibilities may include any or all of the items in the following list. Duties may vary from time to time under the direction of the team leader/practice manager dependant on current and evolving workload and staffing levels: Maintaining and monitoring the practice appointments system; Processing face to face, online and telephone requests for appointments, home visits and telephone consultations and ensuring patients are directed to the most appropriate healthcare professional/service; Opening up and locking up of practice premises and maintaining security in accordance with practice policy; This position is for 25 hours worked over 5 days and will be during the hours 7am to 6.30pm Monday to Friday. Main duties of the job The successful candidate will have and be able to demonstrate: Good customer service skills. Previous NHS GP Practice experience is preferred but not essential; Friendly and approachable manner; Experience of working in a team; Good telephone manner; Experience working in a busy environment; The ability to multitask and prioritise effectively; Has a good understanding of confidentiality; Flexible in working pattern and duties; Computer literate and able to adapt to and learn new systems. About us Angel Lane Surgery is a rural dispensing practice. We are a patient centred teaching practice delivering high quality service to our patients. We are forward thinking, innovative and active in making improvements within the practice to meet the current and future demands of our patients. We are part of South Uttlesford PCN and work collaboratively with them to be able to offer more services to our patients. We have a list size of 11,800 patients and use EMIS web clinical system. Job responsibilities Angel Lane Surgery Job Description Job Summary The role is primarily navigating patients and ensuring they receive the best possible service. Integrating with all the teams within in the surgery and community to ensure the smooth running of the GP surgery. The post holder will work closely with (and under the direction of) the Reception team leader and the Practice Manager to provide the continual maintenance of standards across a wide range of clinical and administrative activity, You must be able to work on your own initiative. You must be organised and confident, have a friendly and approachable manner and able to work under pressure. Key Responsibilities The following are the core responsibilities of the Receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Ensure all reception and administration duties are completed to the highest standard and within a reasonable timeframe. To provide communications between patients, doctors and other staff. To ensure the clinical staff receive any refreshments required during their clinic time. Support the team leader in the induction and training of all new reception staff. Support the Practice in the running of elements and/or services within the practice e.g. compliance with CQC, Health and Safety etc. To undertake specific assigned tasks, project support, or development work which may arise during changes to the NHS. Manage and deal with day to day needs of the clinical staff. Dealing with patient enquiries in a courteous and polite manner and directing them to the most appropriate service. Making appointments and booking patients in for surgeries and clinics. Ensuring the telephone is answered within a reasonable time. Contacting hospitals and various other agencies for results, appointments, booking, referrals and patient information. Making appointments: offering and arranging the appointments for doctors, helping to arrange clinics. To promote Equality and Diversity and Health and Safety in themselves. TRAINING AND DEVELOPMENT Take responsibility for own development with relevant evidence-based knowledge and competence in all aspects of the role to meet clinical governance guidelines for Continuing Professional Development (CPD) and a Personal Development Plan (PDP). Stay up to date through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, demonstrating skills and activities to others who are undertaking similar work. Subject to a performance review, including taking responsibility for maintaining a record of own personal and/or professional development. GOVERNANCE Take part in the maintenance of quality governance systems and processes across the Practice. Work with other teams on improving the quality of service and patient care, in response to local and national policies and initiatives as appropriate Support and participate in shared learning across the practice Manage, review and identify learning from complaints, incidents and near-miss events relating to the practice, team and self. Awareness of statutory safeguarding, notification processes and local guidance for children/vulnerable patients, applying relevant policies and legislation to protect them Ensure compliance with policies, procedures and guidelines for self and others, by acting or alerting senior management team if the practice appears to contravene policy, or if there are concerns over any aspect of patient care. CONFIDENTIALITY Maintain confidentiality of information, acting within the terms of the Data Protection Act and Caldicott guidance on patient confidentiality at all times. Maintain an awareness of the Freedom of Information Act. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data HEALTH & SAFETY To manage their own and others health & safety and infection control as defined in the Practices Health & Safety Policy and the Practices Infection Control Policy and published procedures. Comply with Practice health and safety policies by following agreed safe working procedures Actively reporting of health and safety hazards and infection hazards immediately when recognised Keeping work and general areas clean and tidy, and using appropriate infection control procedures to keep work areas hygienic and safe from contamination. Undertaking periodic infection control training (minimum annually) Awareness and compliance with national standards of infection control, hygiene, regulatory / contractual / professional requirements, and good practice guidelines. Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients. Reporting incidents using the organisations Incident Reporting System Using personal security systems within the workplace according to Practice guidelines Making effective use of training to update knowledge and skills EQUALITY AND DIVERSITY Support, promote and maintain the Practices Equality & Diversity Policy. No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc. To comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families. OTHER DELEGATED DUTIES This job description is not intended to be exhaustive - it may be changed after consultation. The employee shares with the employer the responsibility for review and modification of duties. Person Specification Qualifications GCSE pass in English and Maths or equivalent. Friendly and approachable manner. Experience of working in a team. Good telephone manner. Experience working in a busy environment. The ability to multitask and prioritise effectively. Has a good understanding of confidentiality. Flexible in working pattern and duties. Computer literate and able to adapt to and learn new systems. Previous NHS GP practice experience preferred but not essential Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Job Description Posted Tuesday 14 April 2026 at 05:00 Job Title: Customer Success Manager Location: Sheffield Working Pattern: Hybrid, includes 3 days each week in the office Contract Type: Full time, permanent At Tes we are on a mission topower schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed.From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children. With more than 13 million educators in our community, combined with our working relationships with 25,000 schools in over 100 countries, we have been making a difference for over 100 years Role overview This is a dual-impact role requiring a blend of commercial strategy and product advocacy. You are responsible for the health, retention, and supporting the growth of a portfolio of customers. Unlike an Associate, you don't just flag issues; you own the end-to-end resolution and revenue outcome. You will act as the senior escalation point for support-related hurdles, ensuring that product success paves the way for commercial expansion. Your goal is to maximise Net Revenue Retention (NRR) by delivering a frictionless customer experience where "it just works" and "it adds value." Key Responsibilities Senior Escalation Point: Act as the "Internal Voice of the Customer," bridging the gap between Support/Product and the client to unblock complex technical, product or operational hurdles. Health Diagnostics: Beyond tracking usage, you will perform and/or coordinate deep-dive "Account Health Audits," identifying systemic support trends or friction points that could threaten the renewal. Value Architecting: Work with customers to review workflows, processes and integrations, ensuring our product is deeply embedded in the daily lives of their users, whilst creating opportunities for cross & upsell across the wider Tes eco system Proactive Support Strategy: Lead "Support-to-Success" handovers, ensuring that any support ticket trends are addressed through training or product education before they become churn risks. 2) Commercial Success & Revenue Growth Full Lifecycle Ownership: Own or partner with sales (Key Strategic Accounts only) the commercial negotiation for renewals, moving from administrative tracking to closing high value contracts. Expansion Strategy: Identify, qualify, and close or partner with sales (Key Strategic Accounts only) expansion revenue (upsells/cross sells). You are expected to grow the "Wallet Share" of your portfolio year-on-year. Strategic Business Reviews (SBRs): Lead or partner with sales (Key Strategic Accounts only) high stakes meetings with senior stakeholders to demonstrate ROI, linking technical stability to business outcomes. Pipeline Accuracy: Maintain a rigorous, data backed renewal and expansion forecast within Salesforce. Process Optimisation: Partner with customer service leaders to continually refine the onboarding and support handover playbooks to reduce "Time-to-First-Value" and minimize support overhead. Risk Management: Architect "Success Recovery Plans" for accounts with low adoption or high support ticket volume. What will you need to succeed? Revenue & Growth Ownership Owns a portfolio of accounts with specific Net Revenue Retention (NRR) targets. Independently manages the full renewal lifecycle and builds a qualified expansion pipeline in partnership with Sales Leads through multi-stakeholder discovery. Value & Outcome Management Conducts Quarterly Business Reviews (QBRs) that focus on ROI, not just usage. Bridges the gap between "what the product does" and "why it matters" for the customer's bottom line. Expert at identifying the root cause of customer dissatisfaction and mobilizing internal teams (Product, Engineering, Support) to solve it. Relationship Management & Influence Navigates organisational silos to connect with senior leaders, influencers & key users. Proficient in change management, helping customers internalize the product into their daily workflows. Confident in presenting 'value realisation' reports to C Suite stakeholders and buyers and demonstrating ability to pivot from a contract negotiation to a technical troubleshooting session without losing credibility. Data Driven Decision Making Analyses behavioural patterns to predict churn months before a renewal date. Uses predictive health scores to prioritize account interventions that yield the highest commercial return. What do you get in return? 25 days annual leave rising to 30 State of the art offices Access to a range of benefits via My Benefits World Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Quarterly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education. Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK
May 10, 2026
Full time
Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Job Description Posted Tuesday 14 April 2026 at 05:00 Job Title: Customer Success Manager Location: Sheffield Working Pattern: Hybrid, includes 3 days each week in the office Contract Type: Full time, permanent At Tes we are on a mission topower schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed.From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children. With more than 13 million educators in our community, combined with our working relationships with 25,000 schools in over 100 countries, we have been making a difference for over 100 years Role overview This is a dual-impact role requiring a blend of commercial strategy and product advocacy. You are responsible for the health, retention, and supporting the growth of a portfolio of customers. Unlike an Associate, you don't just flag issues; you own the end-to-end resolution and revenue outcome. You will act as the senior escalation point for support-related hurdles, ensuring that product success paves the way for commercial expansion. Your goal is to maximise Net Revenue Retention (NRR) by delivering a frictionless customer experience where "it just works" and "it adds value." Key Responsibilities Senior Escalation Point: Act as the "Internal Voice of the Customer," bridging the gap between Support/Product and the client to unblock complex technical, product or operational hurdles. Health Diagnostics: Beyond tracking usage, you will perform and/or coordinate deep-dive "Account Health Audits," identifying systemic support trends or friction points that could threaten the renewal. Value Architecting: Work with customers to review workflows, processes and integrations, ensuring our product is deeply embedded in the daily lives of their users, whilst creating opportunities for cross & upsell across the wider Tes eco system Proactive Support Strategy: Lead "Support-to-Success" handovers, ensuring that any support ticket trends are addressed through training or product education before they become churn risks. 2) Commercial Success & Revenue Growth Full Lifecycle Ownership: Own or partner with sales (Key Strategic Accounts only) the commercial negotiation for renewals, moving from administrative tracking to closing high value contracts. Expansion Strategy: Identify, qualify, and close or partner with sales (Key Strategic Accounts only) expansion revenue (upsells/cross sells). You are expected to grow the "Wallet Share" of your portfolio year-on-year. Strategic Business Reviews (SBRs): Lead or partner with sales (Key Strategic Accounts only) high stakes meetings with senior stakeholders to demonstrate ROI, linking technical stability to business outcomes. Pipeline Accuracy: Maintain a rigorous, data backed renewal and expansion forecast within Salesforce. Process Optimisation: Partner with customer service leaders to continually refine the onboarding and support handover playbooks to reduce "Time-to-First-Value" and minimize support overhead. Risk Management: Architect "Success Recovery Plans" for accounts with low adoption or high support ticket volume. What will you need to succeed? Revenue & Growth Ownership Owns a portfolio of accounts with specific Net Revenue Retention (NRR) targets. Independently manages the full renewal lifecycle and builds a qualified expansion pipeline in partnership with Sales Leads through multi-stakeholder discovery. Value & Outcome Management Conducts Quarterly Business Reviews (QBRs) that focus on ROI, not just usage. Bridges the gap between "what the product does" and "why it matters" for the customer's bottom line. Expert at identifying the root cause of customer dissatisfaction and mobilizing internal teams (Product, Engineering, Support) to solve it. Relationship Management & Influence Navigates organisational silos to connect with senior leaders, influencers & key users. Proficient in change management, helping customers internalize the product into their daily workflows. Confident in presenting 'value realisation' reports to C Suite stakeholders and buyers and demonstrating ability to pivot from a contract negotiation to a technical troubleshooting session without losing credibility. Data Driven Decision Making Analyses behavioural patterns to predict churn months before a renewal date. Uses predictive health scores to prioritize account interventions that yield the highest commercial return. What do you get in return? 25 days annual leave rising to 30 State of the art offices Access to a range of benefits via My Benefits World Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Quarterly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education. Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK
About Keech Hospice Care Keech Hospice Care provides specialist palliative care for adults and children with terminal or life limiting conditions. Our mission is to provide the best quality of life for our patients and their families as they prepare for a dignified death. Our multi professional approach involves medical, nursing, social, spiritual and emotional care and is provided 24 hours a day, 365 days a year. Access to our services is available to all, free from discrimination on such grounds as disability, political view or other opinion, race, religion, gender or sexual orientation, wealth or otherwise and marital status. We spend £14m a year, employ almost 300 staff members and work with 1500 volunteers to provide services to the communities we serve. Main duties of the job The trustee provides clinical leadership and oversight to support Keech Hospice Care in delivering safe, effective and compassionate care. The trustee contributes to the strategic direction of the organisation ensuring clinical quality, patient safety and service sustainability are prioritised. The trustee ensures the charity fulfils its duties in line with its governing documents, relevant law and regulation. The trustee acts in good faith in the best interests of beneficiaries using clinical expertise to support effective use of resources. The trustee works collaboratively with other trustees, the chief executive and senior leaders to ensure strong governance and accountability. The trustee promotes and protects the values, integrity, reputation and public confidence in Keech Hospice Care. The trustee attends board meetings, participates in reviews and serves on committees or working groups as required. The trustee maintains awareness of clinical services, the wider health system and developments in palliative and end of life care. The trustee participates in provider visits and upholds the principles of public life including integrity, accountability, openness, honesty and leadership. Job responsibilities Our trustees play a vital role in ensuring Keech Hospice achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that Keech Hospice Care has a clear strategy and that our work and goals align with our vision. They support the team to enable growth and thrive, thereby supporting patients and families who use our services. Board members have a collective, legal responsibility. They are ultimately responsible for everything the charity does and how it does it. The overriding duty of trustees is to act in good faith within charity law and to make sure the charity pursues its aims (as set out in the governing document); uses its assets exclusively to pursue those aims; and acts in the interests of its beneficiaries. Key Responsibilities Strategic Impact: Contribute to determining the overall strategic direction of Keech Hospice Care. Decisions directly impact the services provided and the lives of patients and families. Legal Responsibility: Act in good faith, ensuring the charity pursues its aims and uses its assets effectively. Collaboration: Work with other trustees, the Chief Executive, the Senior Leadership Team and stakeholders to collectively drive success. Governance: Maintain high standards of governance that generate confidence among stakeholders and staff. Integrity: Promote and protect Keech Hospice Care's values, integrity, image and reputation. Roles and Commitments: Attend board meetings; participate in the Board's annual work programme of reviews; undertake portfolio roles as directed by the Chair; be involved in the work of committees or working groups; promote the charity with external stakeholders; participate in provider visits; perform duties in accordance with the Seven Principles of Public Life. Responsible for setting the strategic direction of the charity; ensure legal stewardship and guard against conflicts of interest. What we are looking for? Commitment to Keech Hospice Care and an empathy with its aims, ethos and values. Ability to attend board meetings, participate actively and advocate for our mission. Willingness to devote the necessary time and effort to carrying out trustee duties. Skills and Experience Finance: Financial management and/or accountancy experience. Track record of securing value for money and effectiveness. Management: Experience in change management and organisational transformation, retail and fundraising management. Clinical: Experience in the health sector in general and end of life care in particular. Board: Experience at a board or senior manager level in a public, private or charity sector context. Experience of defining strategy, mergers & acquisitions, KPIs, governance, compliance, audit & risk management. Digital: Experience of online retail, recruitment, CRM systems, procurement & implementation of IT systems, use of AI/ML. Human Resources: Recruitment & retention of staff and/or volunteers. EDI: Working with young people, older adults, people from diverse backgrounds and/or special needs. Legal: Qualified lawyer, preferably with corporate experience. Personal Criteria No conflict of interest between your business activities and your role as trustee in line with the Seven Principles of Public Life (Nolan Principles). Ability to question intelligently, debate constructively, challenge rigorously and decide dispassionately. Ability to listen sensitively to the views of others inside and outside of the board and to gain the trust and respect of other board and senior management team members. Ability to seek and obtain full and satisfactory answers within the environment of the board. Ability to role model our values and to challenge trustees when they are being compromised. Willingness to learn and develop new skills and volunteer for specific committees and ad hoc workstreams as necessary. No prior experience required as a charity trustee - anyone with relevant skills and time is welcome to apply. Priority for applicants under 35, from a Black, Asian or other minority ethnic background, or living with a disability, as these groups are under represented on our board. Greater diversity helps us make better decisions and better represent the diversity of our membership and the communities we serve. Passion for making a difference in the community and skills/experience in the health sector, end of life care, or at a senior board/manager level in a public, private or charity sector. The role can be demanding but is deeply rewarding and you will be part of a friendly, energetic team. Support through trustee induction, training and peer to peer mentoring will be provided. Reasonable travel expenses arising from trustee duties can be covered. What you will gain Serving as a trustee can help you develop a variety of valuable skills: financial acumen, strategic thinking, governance, leadership, risk management, collaboration, communication, problem solving, ethical judgment and networking. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions. Depending on experience - this is a voluntary role.
May 09, 2026
Full time
About Keech Hospice Care Keech Hospice Care provides specialist palliative care for adults and children with terminal or life limiting conditions. Our mission is to provide the best quality of life for our patients and their families as they prepare for a dignified death. Our multi professional approach involves medical, nursing, social, spiritual and emotional care and is provided 24 hours a day, 365 days a year. Access to our services is available to all, free from discrimination on such grounds as disability, political view or other opinion, race, religion, gender or sexual orientation, wealth or otherwise and marital status. We spend £14m a year, employ almost 300 staff members and work with 1500 volunteers to provide services to the communities we serve. Main duties of the job The trustee provides clinical leadership and oversight to support Keech Hospice Care in delivering safe, effective and compassionate care. The trustee contributes to the strategic direction of the organisation ensuring clinical quality, patient safety and service sustainability are prioritised. The trustee ensures the charity fulfils its duties in line with its governing documents, relevant law and regulation. The trustee acts in good faith in the best interests of beneficiaries using clinical expertise to support effective use of resources. The trustee works collaboratively with other trustees, the chief executive and senior leaders to ensure strong governance and accountability. The trustee promotes and protects the values, integrity, reputation and public confidence in Keech Hospice Care. The trustee attends board meetings, participates in reviews and serves on committees or working groups as required. The trustee maintains awareness of clinical services, the wider health system and developments in palliative and end of life care. The trustee participates in provider visits and upholds the principles of public life including integrity, accountability, openness, honesty and leadership. Job responsibilities Our trustees play a vital role in ensuring Keech Hospice achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that Keech Hospice Care has a clear strategy and that our work and goals align with our vision. They support the team to enable growth and thrive, thereby supporting patients and families who use our services. Board members have a collective, legal responsibility. They are ultimately responsible for everything the charity does and how it does it. The overriding duty of trustees is to act in good faith within charity law and to make sure the charity pursues its aims (as set out in the governing document); uses its assets exclusively to pursue those aims; and acts in the interests of its beneficiaries. Key Responsibilities Strategic Impact: Contribute to determining the overall strategic direction of Keech Hospice Care. Decisions directly impact the services provided and the lives of patients and families. Legal Responsibility: Act in good faith, ensuring the charity pursues its aims and uses its assets effectively. Collaboration: Work with other trustees, the Chief Executive, the Senior Leadership Team and stakeholders to collectively drive success. Governance: Maintain high standards of governance that generate confidence among stakeholders and staff. Integrity: Promote and protect Keech Hospice Care's values, integrity, image and reputation. Roles and Commitments: Attend board meetings; participate in the Board's annual work programme of reviews; undertake portfolio roles as directed by the Chair; be involved in the work of committees or working groups; promote the charity with external stakeholders; participate in provider visits; perform duties in accordance with the Seven Principles of Public Life. Responsible for setting the strategic direction of the charity; ensure legal stewardship and guard against conflicts of interest. What we are looking for? Commitment to Keech Hospice Care and an empathy with its aims, ethos and values. Ability to attend board meetings, participate actively and advocate for our mission. Willingness to devote the necessary time and effort to carrying out trustee duties. Skills and Experience Finance: Financial management and/or accountancy experience. Track record of securing value for money and effectiveness. Management: Experience in change management and organisational transformation, retail and fundraising management. Clinical: Experience in the health sector in general and end of life care in particular. Board: Experience at a board or senior manager level in a public, private or charity sector context. Experience of defining strategy, mergers & acquisitions, KPIs, governance, compliance, audit & risk management. Digital: Experience of online retail, recruitment, CRM systems, procurement & implementation of IT systems, use of AI/ML. Human Resources: Recruitment & retention of staff and/or volunteers. EDI: Working with young people, older adults, people from diverse backgrounds and/or special needs. Legal: Qualified lawyer, preferably with corporate experience. Personal Criteria No conflict of interest between your business activities and your role as trustee in line with the Seven Principles of Public Life (Nolan Principles). Ability to question intelligently, debate constructively, challenge rigorously and decide dispassionately. Ability to listen sensitively to the views of others inside and outside of the board and to gain the trust and respect of other board and senior management team members. Ability to seek and obtain full and satisfactory answers within the environment of the board. Ability to role model our values and to challenge trustees when they are being compromised. Willingness to learn and develop new skills and volunteer for specific committees and ad hoc workstreams as necessary. No prior experience required as a charity trustee - anyone with relevant skills and time is welcome to apply. Priority for applicants under 35, from a Black, Asian or other minority ethnic background, or living with a disability, as these groups are under represented on our board. Greater diversity helps us make better decisions and better represent the diversity of our membership and the communities we serve. Passion for making a difference in the community and skills/experience in the health sector, end of life care, or at a senior board/manager level in a public, private or charity sector. The role can be demanding but is deeply rewarding and you will be part of a friendly, energetic team. Support through trustee induction, training and peer to peer mentoring will be provided. Reasonable travel expenses arising from trustee duties can be covered. What you will gain Serving as a trustee can help you develop a variety of valuable skills: financial acumen, strategic thinking, governance, leadership, risk management, collaboration, communication, problem solving, ethical judgment and networking. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions. Depending on experience - this is a voluntary role.
LB RICHMOND UPON THAMES AND LB WANDSWORTH
Wandsworth, London
Senior Social Worker PO4 - £46,206 - £55,992 Permanent Full Time Civic Centre, Twickenham Objective of role Would you like to join a dynamic social work service, at the forefront of integrated collaborative working across Health and Social Care in Hospital Discharge Social Work? Richmond and Wandsworth Adult Social Care & Public Health Department have strong social work values. "Delivering the best for residents" is our vision for change in Adult Social Care across Richmond and Wandsworth Councils in South-West London. Above all, we value promoting wellbeing and supporting residents to remain active in their communities and to retain their independence for as long as possible. About the role We are seeking a Senior Social Worker to join RRRT SW (Richmond Response & Rehabilitation Team Social Work team) This is a great secondment opportunity for experienced Social Workers seeking to progress in their career and Senior Social Workers who want to advance their knowledge and skills into the future of Adult Health and Social Care. A keen interest in joint working with our Health colleagues is essential. Our team is high performing, committed to integrated work and delivering the right care, in the right place at the right time.Our service supports the safe and timely discharge of our residents from several hospital sites, working closely with our community Health and Hospital Trust partners. Our Senior Social Workers are at the forefront of maintaining high quality practice in professional social care and support the team to maintain these standards.You need clear verbal and written communication, with an ability to implement our standards and to represent Adult Social Care. Senior Social Workers support the management of the team to deliver a person-centred, cost effective service, that values and promotes the independence and well-being of our residents after leaving hospital. The role includes managing Duty, formal supervision, co-ordination of referrals, oversight and clear decision making, budget management and attending hospital discharge planning meetings. You will be a safeguarding adults manager (SAM) or willing to train as part of this role. You will work a 36-hour week. This role will include occasional pay-enhanced weekend work if required. You will be required too: Provide professional leadership, including supervision of practitioners, allocation of work, duty and referral triage, and deputising for the Assistant Service Manager Maintain oversight of safeguarding concerns, Care Act and Mental Capacity Assessments, applying professional standards and Social Work England requirements Authorise support plans and funding, ensuring robust budget scrutiny and value for money Quality assure practice through case audits, SAM oversight and continuous improvement of service delivery Work in partnership with health and community colleagues, including supporting timely hospital discharge Lead and contribute to projects, service developments and continued professional development, promoting best practice across the team Essential Qualifications, Skills and Experience A 'can do' attitude to work and a positive, motivational approach to your team Seeking best value for money and effective outcomes Ensuring our residents receive the highest standards of service Hold a team approach that values collaboration and partnership working Understand relevant legislation, national guidance and frameworks and how to implement them Have knowledge and experience in safeguarding adults Have excellent communication and time management skills Understand how to implement a strength based approach The Adult Social Care and Public Health Directorate is committed to providing Continuing Professional Development and ensuring that our practice is forward thinking, dynamic and works within the principles of Strengths Based Practice.We will offer the successful candidate supportive, regular supervision, training and the opportunity to develop their career within a team that works towards positive outcomes. We are committed to the development of our staff, and our Adult Social Care Academy offers a range of professional development opportunities for staff in Adult Social Care and Public Health. Closing Date: 17th May 2026 Shortlisting Date: 18th May 2026 Interview Date: TBC We may close this vacancy early once a sufficient number of applications has been received.Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
May 09, 2026
Full time
Senior Social Worker PO4 - £46,206 - £55,992 Permanent Full Time Civic Centre, Twickenham Objective of role Would you like to join a dynamic social work service, at the forefront of integrated collaborative working across Health and Social Care in Hospital Discharge Social Work? Richmond and Wandsworth Adult Social Care & Public Health Department have strong social work values. "Delivering the best for residents" is our vision for change in Adult Social Care across Richmond and Wandsworth Councils in South-West London. Above all, we value promoting wellbeing and supporting residents to remain active in their communities and to retain their independence for as long as possible. About the role We are seeking a Senior Social Worker to join RRRT SW (Richmond Response & Rehabilitation Team Social Work team) This is a great secondment opportunity for experienced Social Workers seeking to progress in their career and Senior Social Workers who want to advance their knowledge and skills into the future of Adult Health and Social Care. A keen interest in joint working with our Health colleagues is essential. Our team is high performing, committed to integrated work and delivering the right care, in the right place at the right time.Our service supports the safe and timely discharge of our residents from several hospital sites, working closely with our community Health and Hospital Trust partners. Our Senior Social Workers are at the forefront of maintaining high quality practice in professional social care and support the team to maintain these standards.You need clear verbal and written communication, with an ability to implement our standards and to represent Adult Social Care. Senior Social Workers support the management of the team to deliver a person-centred, cost effective service, that values and promotes the independence and well-being of our residents after leaving hospital. The role includes managing Duty, formal supervision, co-ordination of referrals, oversight and clear decision making, budget management and attending hospital discharge planning meetings. You will be a safeguarding adults manager (SAM) or willing to train as part of this role. You will work a 36-hour week. This role will include occasional pay-enhanced weekend work if required. You will be required too: Provide professional leadership, including supervision of practitioners, allocation of work, duty and referral triage, and deputising for the Assistant Service Manager Maintain oversight of safeguarding concerns, Care Act and Mental Capacity Assessments, applying professional standards and Social Work England requirements Authorise support plans and funding, ensuring robust budget scrutiny and value for money Quality assure practice through case audits, SAM oversight and continuous improvement of service delivery Work in partnership with health and community colleagues, including supporting timely hospital discharge Lead and contribute to projects, service developments and continued professional development, promoting best practice across the team Essential Qualifications, Skills and Experience A 'can do' attitude to work and a positive, motivational approach to your team Seeking best value for money and effective outcomes Ensuring our residents receive the highest standards of service Hold a team approach that values collaboration and partnership working Understand relevant legislation, national guidance and frameworks and how to implement them Have knowledge and experience in safeguarding adults Have excellent communication and time management skills Understand how to implement a strength based approach The Adult Social Care and Public Health Directorate is committed to providing Continuing Professional Development and ensuring that our practice is forward thinking, dynamic and works within the principles of Strengths Based Practice.We will offer the successful candidate supportive, regular supervision, training and the opportunity to develop their career within a team that works towards positive outcomes. We are committed to the development of our staff, and our Adult Social Care Academy offers a range of professional development opportunities for staff in Adult Social Care and Public Health. Closing Date: 17th May 2026 Shortlisting Date: 18th May 2026 Interview Date: TBC We may close this vacancy early once a sufficient number of applications has been received.Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Contact Centre Senior Manager Salary: £53,451 - £57,186 Contract: Permanent, full time Location: West Yorkshire Police Looking for a leadership role where you can make a real impact in a high performing, fast paced operational environment? This is a key position within West Yorkshire Police s Contact Directorate, providing strategic leadership across a complex operational portfolio serving the public, officers, staff and partner agencies. You will lead and motivate teams to deliver a high quality, timely and professional service while ensuring the smooth delivery of emergency and non emergency communications. As a senior manager, you will play a critical role in shaping service performance, supporting staff wellbeing, driving continuous improvement and ensuring compliance across multiple operational functions. You will also act as a vital liaison point co ordinating communication and service delivery between internal departments, the public and external agencies. This is an excellent opportunity for an experienced leader with strong operational insight, excellent people skills and a passion for delivering public focused service excellence in a demanding and rewarding environment. Role and Responsibilities As a Senior Manager, you will hold a pivotal responsibility in ensuring the effective leadership, strategic direction and operational performance of the Contact Directorate. Key Duties: • Lead by example, upholding the Police Code of Ethics and ensuring staff consistently reflect Force values • Manage staff performance, attendance and wellbeing in line with policies and procedures. • Maintain strategic oversight of Contact Centre teams, ensuring effective recruitment, training and resource deployment • Drive continuous improvement through operational planning, efficient resource coordination and preventative policing approaches • Ensure compliance with HMICFRS, national standards and Force strategies through effective partnership working • Monitor and evaluate performance to improve service delivery, user satisfaction and service recovery • Provide clear, ethical operational advice to internal and external stakeholders. • Support budget management, including funding negotiations, contract oversight and efficient resource use • Develop staff capability through targeted support, skills development and behavioural guidance • Oversee the maintenance and continuity of technological systems, ensuring effective procedures and resource allocation Expectations To succeed in this role, you will be expected to: • Communicate effectively with staff, partner agencies and senior stakeholders • Demonstrate strong leadership, analytical and decision making skills • Apply operational knowledge to support service delivery improvements • Work confidently with policies, risk management processes and operational planning • Manage high pressure workloads and make timely, informed decisions • Maintain a flexible and adaptive approach within a demanding environment • Operate collaboratively across districts and specialist departments Essential Criteria • Proven senior managerial experience in a large commercial or public sector call centre environment • Strong written, verbal and interpersonal communication skills • Strong analytical, leadership and innovation capabilities • Experience of change management • Knowledge of financial and budgetary principles • Experience working within a Contact Centre environment • Ability to share managerial responsibility for approximately 650 staff • Ability to analyse information and produce detailed reports • Knowledge of GDPR, the Computer Misuse Act, MOPI and Force policies • Basic understanding of budgeting, financial systems and contract management • IOSH Managing Safely (or equivalent) • Willingness and ability to travel across West Yorkshire and attend local, regional and national meetings Benefits West Yorkshire Police staff can access a wide range of benefits designed to support work life balance, wellbeing, development and financial security. These include: • Generous annual leave allowance - 27 days annual leave, rising to 32 days after five years of service plus bank holidays (bank holidays to be worked on a rota basis, incurring additional compensation) • Office based SLT across the force as required • Membership of the West Yorkshire Pension Fund, a secure Defined Benefit CARE (Career Average Revalued Earnings) pension scheme • Access to savings, discounts and cashback rewards through staff schemes, including eligibility to purchase a Blue Light Card and membership to the Company Shop (membership fees to be paid by employee) • Access to Employee Assistance Service accessible 24/7, providing counselling and financial advice for you and your immediate relatives • Membership options for the Police Treatment Centre and The Police Children s Charity (eligibility-dependent) • Opportunities for career development and training • Supportive HR policies, including maternity, paternity and other family-friendly provisions • A meaningful career with a clear sense of purpose supporting policing services that protect communities • Option to sign up to our Cycle to work scheme (eligibility-dependent) This post will close at 23:55 hours on 9th May 2026 How to Apply Join us in leading a vital operational function that supports communities across West Yorkshire The vacancy will close on 09/05/2026 at 23:55 hours. The successful candidate will be subject to personal and financial vetting checks prior to appointment.
May 09, 2026
Full time
Contact Centre Senior Manager Salary: £53,451 - £57,186 Contract: Permanent, full time Location: West Yorkshire Police Looking for a leadership role where you can make a real impact in a high performing, fast paced operational environment? This is a key position within West Yorkshire Police s Contact Directorate, providing strategic leadership across a complex operational portfolio serving the public, officers, staff and partner agencies. You will lead and motivate teams to deliver a high quality, timely and professional service while ensuring the smooth delivery of emergency and non emergency communications. As a senior manager, you will play a critical role in shaping service performance, supporting staff wellbeing, driving continuous improvement and ensuring compliance across multiple operational functions. You will also act as a vital liaison point co ordinating communication and service delivery between internal departments, the public and external agencies. This is an excellent opportunity for an experienced leader with strong operational insight, excellent people skills and a passion for delivering public focused service excellence in a demanding and rewarding environment. Role and Responsibilities As a Senior Manager, you will hold a pivotal responsibility in ensuring the effective leadership, strategic direction and operational performance of the Contact Directorate. Key Duties: • Lead by example, upholding the Police Code of Ethics and ensuring staff consistently reflect Force values • Manage staff performance, attendance and wellbeing in line with policies and procedures. • Maintain strategic oversight of Contact Centre teams, ensuring effective recruitment, training and resource deployment • Drive continuous improvement through operational planning, efficient resource coordination and preventative policing approaches • Ensure compliance with HMICFRS, national standards and Force strategies through effective partnership working • Monitor and evaluate performance to improve service delivery, user satisfaction and service recovery • Provide clear, ethical operational advice to internal and external stakeholders. • Support budget management, including funding negotiations, contract oversight and efficient resource use • Develop staff capability through targeted support, skills development and behavioural guidance • Oversee the maintenance and continuity of technological systems, ensuring effective procedures and resource allocation Expectations To succeed in this role, you will be expected to: • Communicate effectively with staff, partner agencies and senior stakeholders • Demonstrate strong leadership, analytical and decision making skills • Apply operational knowledge to support service delivery improvements • Work confidently with policies, risk management processes and operational planning • Manage high pressure workloads and make timely, informed decisions • Maintain a flexible and adaptive approach within a demanding environment • Operate collaboratively across districts and specialist departments Essential Criteria • Proven senior managerial experience in a large commercial or public sector call centre environment • Strong written, verbal and interpersonal communication skills • Strong analytical, leadership and innovation capabilities • Experience of change management • Knowledge of financial and budgetary principles • Experience working within a Contact Centre environment • Ability to share managerial responsibility for approximately 650 staff • Ability to analyse information and produce detailed reports • Knowledge of GDPR, the Computer Misuse Act, MOPI and Force policies • Basic understanding of budgeting, financial systems and contract management • IOSH Managing Safely (or equivalent) • Willingness and ability to travel across West Yorkshire and attend local, regional and national meetings Benefits West Yorkshire Police staff can access a wide range of benefits designed to support work life balance, wellbeing, development and financial security. These include: • Generous annual leave allowance - 27 days annual leave, rising to 32 days after five years of service plus bank holidays (bank holidays to be worked on a rota basis, incurring additional compensation) • Office based SLT across the force as required • Membership of the West Yorkshire Pension Fund, a secure Defined Benefit CARE (Career Average Revalued Earnings) pension scheme • Access to savings, discounts and cashback rewards through staff schemes, including eligibility to purchase a Blue Light Card and membership to the Company Shop (membership fees to be paid by employee) • Access to Employee Assistance Service accessible 24/7, providing counselling and financial advice for you and your immediate relatives • Membership options for the Police Treatment Centre and The Police Children s Charity (eligibility-dependent) • Opportunities for career development and training • Supportive HR policies, including maternity, paternity and other family-friendly provisions • A meaningful career with a clear sense of purpose supporting policing services that protect communities • Option to sign up to our Cycle to work scheme (eligibility-dependent) This post will close at 23:55 hours on 9th May 2026 How to Apply Join us in leading a vital operational function that supports communities across West Yorkshire The vacancy will close on 09/05/2026 at 23:55 hours. The successful candidate will be subject to personal and financial vetting checks prior to appointment.
We are looking for a Children's Residential Operations Manager to work with the Service Director (who is the RI), to support our amazing children and young people with their own needs, desires and dreams to reach their personal best. About Us ROC Northwest part of the CareTech Family offers residential care and education for SEMH (social, emotional, mental health) children and young people, including children with Autistic Spectrum Disorders, Learning and Physical Disabilities, as well as other complex needs associated with trauma and ACEs (Adverse Childhood Experiences). What We Offer £65,000 per annum DOE. £3,000 welcome bonus & £3,600 car allowance. £10,000 annual quality and commercial bonus As a member of the CareTech leadership team you will participate in a Management Incentive Plan that will enable you to share in the long term success of the Company. Continuous development from our in-house Leadership Academy. Whose courses provide our existing and future leaders the time and psychological space to explore the expectations of a leader, with a focus on core behavioural skills. To motivate, empower, inspire and stretch leaders to develop their knowledge and skills in leadership and management, by reflecting on themselves and how they interact and work with their teams, their networks and the wider business. Additional Benefits: Employee Assistance Service Wellbeing Programme Recommend a Friend scheme Team Rewards with discounted restaurants and family days out Long Service Awards About the Role As the Operations Manager, you will oversee and manage the residential services within the North West region. You will ensure compliance with all statutory and legislative standards while managing to a budget and maintaining high standards of leadership and management. Working closely with your management colleagues, you will strive to provide the highest quality care for children and achieve excellent care outcomes. Your primary focus will be on ensuring that our homes deliver outstanding services, are staffed by trained professionals, remain within budget, foster nurturing environments, and serve as a home away from home for vulnerable young people. It's worth noting that all homes within Inspire are rated 'Good or Above' by Ofsted. In your new role, you will: Ensure the operational management of care delivery and services, including environments. Provide line management support and supervision to Home Managers. Ensure adherence to organisational policies, procedures, and relevant legislation. Work collaboratively with Inspire Senior Management and CareTech Management teams to support service delivery. Lead on safeguarding matters, ensuring the safety of all children and staff. Support admissions and placement targets in coordination with Referrals. Establish and maintain effective placement plans, risk assessments, and healthcare plans. Support staff team stability, competency, and motivation. Conduct training needs analysis and participate in the ROC training program. You will ideally have: Senior management experience within the Children's Residential care sector. Experience in managing and developing others in a fast-paced environment. Experience working with children and young people in residential settings. Level 5 Leadership and Management for Care Services or equivalent qualification. Strong leadership, communication, and interpersonal skills. Knowledge of equality, anti-discrimination policies, legislation, compliance, and best practice initiatives. Ability to drive change and motivate others within the service. Proven ability to meet targets and deliver results under pressure. Effective presentation skills to engage stakeholders. Why ROC Northwest? • As part of the CareTech family, To be part of the most exciting Children's care team in the UK, to make a difference each day every day for the young people we support. • All of our colleagues - Care & Support Workers, Educators, Clinicians, Therapists, Fostering and Support Services are fully committed to CareTech's goals. They understand the challenges and rewards of working with our Service Users, Children and Young People and know that every day they will achieve things that really matter. • A career in Care can be life-changing. The chance to make a real, positive difference every day and the opportunity to build experience, skills and recognised qualifications in a friendly, empowering environment, where people are at the heart of everything we do. • As one of Europe's largest Care & Special Needs Education providers, you will be able to grow and develop your career at CareTech - a place where we can offer job satisfaction and long-term career prospects. CareTech is a Disability Confident Employer and an Equal Opportunities Employer. We value the wisdom that comes from life experience and are committed to promoting the safeguarding and welfare of all in our care. All applicants must undergo an enhanced DBS check and provide at least two references covering the past two years. Applicants must also provide information for all positions related to working with children and the vulnerable and details of employment going back to full time education. If you are ready to make a difference and meet the needs of children in a nurturing environment, apply now and join our dedicated team!
May 08, 2026
Full time
We are looking for a Children's Residential Operations Manager to work with the Service Director (who is the RI), to support our amazing children and young people with their own needs, desires and dreams to reach their personal best. About Us ROC Northwest part of the CareTech Family offers residential care and education for SEMH (social, emotional, mental health) children and young people, including children with Autistic Spectrum Disorders, Learning and Physical Disabilities, as well as other complex needs associated with trauma and ACEs (Adverse Childhood Experiences). What We Offer £65,000 per annum DOE. £3,000 welcome bonus & £3,600 car allowance. £10,000 annual quality and commercial bonus As a member of the CareTech leadership team you will participate in a Management Incentive Plan that will enable you to share in the long term success of the Company. Continuous development from our in-house Leadership Academy. Whose courses provide our existing and future leaders the time and psychological space to explore the expectations of a leader, with a focus on core behavioural skills. To motivate, empower, inspire and stretch leaders to develop their knowledge and skills in leadership and management, by reflecting on themselves and how they interact and work with their teams, their networks and the wider business. Additional Benefits: Employee Assistance Service Wellbeing Programme Recommend a Friend scheme Team Rewards with discounted restaurants and family days out Long Service Awards About the Role As the Operations Manager, you will oversee and manage the residential services within the North West region. You will ensure compliance with all statutory and legislative standards while managing to a budget and maintaining high standards of leadership and management. Working closely with your management colleagues, you will strive to provide the highest quality care for children and achieve excellent care outcomes. Your primary focus will be on ensuring that our homes deliver outstanding services, are staffed by trained professionals, remain within budget, foster nurturing environments, and serve as a home away from home for vulnerable young people. It's worth noting that all homes within Inspire are rated 'Good or Above' by Ofsted. In your new role, you will: Ensure the operational management of care delivery and services, including environments. Provide line management support and supervision to Home Managers. Ensure adherence to organisational policies, procedures, and relevant legislation. Work collaboratively with Inspire Senior Management and CareTech Management teams to support service delivery. Lead on safeguarding matters, ensuring the safety of all children and staff. Support admissions and placement targets in coordination with Referrals. Establish and maintain effective placement plans, risk assessments, and healthcare plans. Support staff team stability, competency, and motivation. Conduct training needs analysis and participate in the ROC training program. You will ideally have: Senior management experience within the Children's Residential care sector. Experience in managing and developing others in a fast-paced environment. Experience working with children and young people in residential settings. Level 5 Leadership and Management for Care Services or equivalent qualification. Strong leadership, communication, and interpersonal skills. Knowledge of equality, anti-discrimination policies, legislation, compliance, and best practice initiatives. Ability to drive change and motivate others within the service. Proven ability to meet targets and deliver results under pressure. Effective presentation skills to engage stakeholders. Why ROC Northwest? • As part of the CareTech family, To be part of the most exciting Children's care team in the UK, to make a difference each day every day for the young people we support. • All of our colleagues - Care & Support Workers, Educators, Clinicians, Therapists, Fostering and Support Services are fully committed to CareTech's goals. They understand the challenges and rewards of working with our Service Users, Children and Young People and know that every day they will achieve things that really matter. • A career in Care can be life-changing. The chance to make a real, positive difference every day and the opportunity to build experience, skills and recognised qualifications in a friendly, empowering environment, where people are at the heart of everything we do. • As one of Europe's largest Care & Special Needs Education providers, you will be able to grow and develop your career at CareTech - a place where we can offer job satisfaction and long-term career prospects. CareTech is a Disability Confident Employer and an Equal Opportunities Employer. We value the wisdom that comes from life experience and are committed to promoting the safeguarding and welfare of all in our care. All applicants must undergo an enhanced DBS check and provide at least two references covering the past two years. Applicants must also provide information for all positions related to working with children and the vulnerable and details of employment going back to full time education. If you are ready to make a difference and meet the needs of children in a nurturing environment, apply now and join our dedicated team!
ST OSCAR ROMERO CATHOLIC ACADEMY TRUST
Croydon, London
St Oscar Romero Catholic Academy Trust is recruiting: DIRECTOR OF SECONDARY EDUCATION Contract Length: Permanent Salary Range: Highly competitive + benefits Location: Flexible. The nature of work will largely involve the postholder carrying out work at different schools within the Trust. There is also a Head office at Shirley Court, Croydon, CR9 5AS Accountable to: Chief Executive Officer We are looking for an exceptional individual to join the Central Services team at St Oscar Romero Catholic Academy Trust, as our Director of Secondary Education. We currently have four Secondary schools and twelve Primary schools. We are a growing Trust and are supported by the Archdiocese of Southwark to grow to thirty-five schools over the next three to five years. This is a demanding role in a positive environment where we expect the very best from everyone in our team. Our Catholic Ethos and Mission is at the heart of everything we do and we except candidates to share and embrace those values. The ideal candidate will: Have extensive experience of working as part of a secondary school senior leadership team, including at Headteacher level. Be able to demonstrate recent success at leading school improvement and raising education standards for children. Possess the ability to inspire, empower and challenge staff to lead the next stage of a school's journey. Be an excellent written and verbal communicator. Align to the mission, vision and values of St Oscar Romero and the Diocese In return we offer: The opportunity to work within a highly skilled and supportive team. A commitment to continue with national pay, terms and conditions. Access to the generous Teachers Pension or Local Government Pension Scheme. Staff benefits, including a cycle to work scheme. Opportunities for personal and professional growth and access to our Training Portal. The opportunity to join a growing Trust. Closing date: 9:00am Thursday 14th May 2026. Interview date: Wednesday 20th May 2026. Start date: September 2026. Please also see the Annual report and further information on our website: Responsible for: Secondary standards, Secondary school improvement and key performance secondary outcomes. The successful candidate would be responsible for a significant additional area, for example professional development pathways across the Trust. Job Description: As a member of the Trust's Executive Team, the Director of Secondary Education is a strategic leadership role, responsible for driving excellence in teaching, learning, and academic outcomes across Secondary schools within the Trust and working alongside the Directors of Primary. The successful candidate would also be responsible for leading on a key area for the Trust, for example professional development pathways across the Trust. Main Purpose: Uphold, develop, and promote the Trust's mission, vision, and values. Contribute towards the development and delivery of the Trust's five-year strategic plan, self evaluation and development plan. Produce reports for the CEO, Trust Board, and external partners on the quality of education and the impact of school improvement activity and contribute towardstermly policy updates and newsletters. Ensure effective and timely delivery of Trust-wide projects to ensure the best possible outcomes for all children. Develop, deliver and promote the positive reputation of the Trust and contribute towards broader system leadership support beyond the Trust. Develop and deliver policies and guidance in line with Trust and statutory requirements and ensure consistent implementation and application across all schools. Apply knowledge of statutory and regulatory compliance to ensure compliance across all schools. Take strategic responsibility for Trust wide areas as allocated by the Chief Executive Officer. Provide advice and guidance to school leaders on safeguarding. Support with the planning, organisation and facilitation of high-quality professional development opportunities, networks and programmesfor Trust staff Providing strategic leadership for the Trust secondary schools: Working with the Chief Executive Officer to deliver a long-term Trust Secondary Strategy. Working with the Chief Executive Officer to challenge and support secondary school leaders to deliver outstanding Catholic Education for all. Support with the planning, organisation and facilitation of high-quality professional development opportunities, networks and programmesfor Trust staff. Support the Chief Executive Officer and secondary Headteachers in the setting and achievement of challenging school performance targets as well as other key performance indicators. Support the Chief Executive Officer and secondary Headteachers with all secondary scrutiny processes and self-evaluation work. Work with the Chief Education Officer and secondary Headteachers to ensure consistency of approach and overall effectiveness of the Trust. Be a line manager for secondary Headteachers. Develop and deliver the Trust's secondary school improvement strategy, action plan and framework; in coordination with the Chief Executive Officer and Headteachers. Support the Trust's strategic approach and ensure statutory compliance across all secondary schools. Work with secondary schools Headteachers and school leaders to ensure effective delivery of school improvement. Lead on strategic oversight of accountability, scrutiny, and quality assurance processes for the Trust Secondary schools: Manage the approach with an understanding of the demands experienced by school leaders and the need to provide effective monitoring, accurate judgements and robust accountability. Support the Chief Executive Officer with all secondary scrutiny processes, e.g. academic outcomes and safeguarding. Support the Chief Executive Officer with secondary quality assurance processes e.g. internal and external reviews. Provide performance reports to the Standards Committee of the Trust Board as required, including schools' progress to targets and prompts for school improvement throughout the academic year. Monitor and report on key data such as attendance, persistent absentees, suspensions, permanent exclusions, self- evaluation and pupil characteristics updates to inform strategy. Safeguarding Children: The Trust is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. We also expect full compliance with all statutory policies and procedures on safeguarding and child protection. Confidentiality: We expect all staff ensure that confidentiality is maintained and work in line with agreed Trust policies and protocols. Staff are also expected to maintain statutory responsibilities e.g. Data Protection and Freedom of Information. General: The above responsibilities are subject to the general duties and responsibilities contained in the Statement of Conditions of Employment. The duties of this post may vary from time to time without changing the general character of the post or level of responsibility entailed. Undertaking any other duties which may be reasonably assigned and regarded as within the responsibilities of the post, subject to the proviso that any changes of a permanent nature shall be incorporated into the job description in specific terms. The post holder will be expected to have an agreed flexible working pattern to ensure that all relevant functions are fulfilled through direct dialogue with the CEO and Directors. How to apply: The deadline for receipt of applications is 9:00am on Thursday 14th May 2026. If you would like to arrange a telephone appointment to discuss the role, please contact Sarah Yusuf-Watson by email at . Applicants should complete the Catholic Education Service Leadership form, available in supporting documents. Please use the personal statement in your application form to demonstrate how you meet the person specification, with evidence provided where ever possible of outcomes and positive impact. Candidates will be shortlisted on how well they demonstrate the knowledge, skills and attributes set out in the job description and person specification. Completed forms should be submitted by an email via the button below. Should you have any queries please contact HR on . Shortlisted candidates will be invited to interview on Wednesday 20th May 2026. The interview process will consist of a series of job-related exercises designed to give candidates the opportunity to demonstrate the key attitudes, skills and knowledge required for the role. Shortlisted candidates will be fully briefed at the beginning of the process and supported throughout the day. Safeguarding: St Oscar Romero Catholic Academy Trust is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to behave in such a way that supports this commitment. Appointment to this post will be subject to satisfactory shortlisting and pre-employment checks . click apply for full job details
May 08, 2026
Full time
St Oscar Romero Catholic Academy Trust is recruiting: DIRECTOR OF SECONDARY EDUCATION Contract Length: Permanent Salary Range: Highly competitive + benefits Location: Flexible. The nature of work will largely involve the postholder carrying out work at different schools within the Trust. There is also a Head office at Shirley Court, Croydon, CR9 5AS Accountable to: Chief Executive Officer We are looking for an exceptional individual to join the Central Services team at St Oscar Romero Catholic Academy Trust, as our Director of Secondary Education. We currently have four Secondary schools and twelve Primary schools. We are a growing Trust and are supported by the Archdiocese of Southwark to grow to thirty-five schools over the next three to five years. This is a demanding role in a positive environment where we expect the very best from everyone in our team. Our Catholic Ethos and Mission is at the heart of everything we do and we except candidates to share and embrace those values. The ideal candidate will: Have extensive experience of working as part of a secondary school senior leadership team, including at Headteacher level. Be able to demonstrate recent success at leading school improvement and raising education standards for children. Possess the ability to inspire, empower and challenge staff to lead the next stage of a school's journey. Be an excellent written and verbal communicator. Align to the mission, vision and values of St Oscar Romero and the Diocese In return we offer: The opportunity to work within a highly skilled and supportive team. A commitment to continue with national pay, terms and conditions. Access to the generous Teachers Pension or Local Government Pension Scheme. Staff benefits, including a cycle to work scheme. Opportunities for personal and professional growth and access to our Training Portal. The opportunity to join a growing Trust. Closing date: 9:00am Thursday 14th May 2026. Interview date: Wednesday 20th May 2026. Start date: September 2026. Please also see the Annual report and further information on our website: Responsible for: Secondary standards, Secondary school improvement and key performance secondary outcomes. The successful candidate would be responsible for a significant additional area, for example professional development pathways across the Trust. Job Description: As a member of the Trust's Executive Team, the Director of Secondary Education is a strategic leadership role, responsible for driving excellence in teaching, learning, and academic outcomes across Secondary schools within the Trust and working alongside the Directors of Primary. The successful candidate would also be responsible for leading on a key area for the Trust, for example professional development pathways across the Trust. Main Purpose: Uphold, develop, and promote the Trust's mission, vision, and values. Contribute towards the development and delivery of the Trust's five-year strategic plan, self evaluation and development plan. Produce reports for the CEO, Trust Board, and external partners on the quality of education and the impact of school improvement activity and contribute towardstermly policy updates and newsletters. Ensure effective and timely delivery of Trust-wide projects to ensure the best possible outcomes for all children. Develop, deliver and promote the positive reputation of the Trust and contribute towards broader system leadership support beyond the Trust. Develop and deliver policies and guidance in line with Trust and statutory requirements and ensure consistent implementation and application across all schools. Apply knowledge of statutory and regulatory compliance to ensure compliance across all schools. Take strategic responsibility for Trust wide areas as allocated by the Chief Executive Officer. Provide advice and guidance to school leaders on safeguarding. Support with the planning, organisation and facilitation of high-quality professional development opportunities, networks and programmesfor Trust staff Providing strategic leadership for the Trust secondary schools: Working with the Chief Executive Officer to deliver a long-term Trust Secondary Strategy. Working with the Chief Executive Officer to challenge and support secondary school leaders to deliver outstanding Catholic Education for all. Support with the planning, organisation and facilitation of high-quality professional development opportunities, networks and programmesfor Trust staff. Support the Chief Executive Officer and secondary Headteachers in the setting and achievement of challenging school performance targets as well as other key performance indicators. Support the Chief Executive Officer and secondary Headteachers with all secondary scrutiny processes and self-evaluation work. Work with the Chief Education Officer and secondary Headteachers to ensure consistency of approach and overall effectiveness of the Trust. Be a line manager for secondary Headteachers. Develop and deliver the Trust's secondary school improvement strategy, action plan and framework; in coordination with the Chief Executive Officer and Headteachers. Support the Trust's strategic approach and ensure statutory compliance across all secondary schools. Work with secondary schools Headteachers and school leaders to ensure effective delivery of school improvement. Lead on strategic oversight of accountability, scrutiny, and quality assurance processes for the Trust Secondary schools: Manage the approach with an understanding of the demands experienced by school leaders and the need to provide effective monitoring, accurate judgements and robust accountability. Support the Chief Executive Officer with all secondary scrutiny processes, e.g. academic outcomes and safeguarding. Support the Chief Executive Officer with secondary quality assurance processes e.g. internal and external reviews. Provide performance reports to the Standards Committee of the Trust Board as required, including schools' progress to targets and prompts for school improvement throughout the academic year. Monitor and report on key data such as attendance, persistent absentees, suspensions, permanent exclusions, self- evaluation and pupil characteristics updates to inform strategy. Safeguarding Children: The Trust is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. We also expect full compliance with all statutory policies and procedures on safeguarding and child protection. Confidentiality: We expect all staff ensure that confidentiality is maintained and work in line with agreed Trust policies and protocols. Staff are also expected to maintain statutory responsibilities e.g. Data Protection and Freedom of Information. General: The above responsibilities are subject to the general duties and responsibilities contained in the Statement of Conditions of Employment. The duties of this post may vary from time to time without changing the general character of the post or level of responsibility entailed. Undertaking any other duties which may be reasonably assigned and regarded as within the responsibilities of the post, subject to the proviso that any changes of a permanent nature shall be incorporated into the job description in specific terms. The post holder will be expected to have an agreed flexible working pattern to ensure that all relevant functions are fulfilled through direct dialogue with the CEO and Directors. How to apply: The deadline for receipt of applications is 9:00am on Thursday 14th May 2026. If you would like to arrange a telephone appointment to discuss the role, please contact Sarah Yusuf-Watson by email at . Applicants should complete the Catholic Education Service Leadership form, available in supporting documents. Please use the personal statement in your application form to demonstrate how you meet the person specification, with evidence provided where ever possible of outcomes and positive impact. Candidates will be shortlisted on how well they demonstrate the knowledge, skills and attributes set out in the job description and person specification. Completed forms should be submitted by an email via the button below. Should you have any queries please contact HR on . Shortlisted candidates will be invited to interview on Wednesday 20th May 2026. The interview process will consist of a series of job-related exercises designed to give candidates the opportunity to demonstrate the key attitudes, skills and knowledge required for the role. Shortlisted candidates will be fully briefed at the beginning of the process and supported throughout the day. Safeguarding: St Oscar Romero Catholic Academy Trust is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to behave in such a way that supports this commitment. Appointment to this post will be subject to satisfactory shortlisting and pre-employment checks . click apply for full job details
The starting salary for this role is £70,975 based on a 36 hour working week. We are looking for a highly skilled and motivated Senior Manager to join our Adult Social Care's brand new Connect to Community (C2C) team within Surrey County Council's Adults, Wellbeing and Health Partnerships directorate. This is an exciting opportunity for a dynamic leader who wants to work collaboratively to improve outcomes for Surrey residents. This role will hold joint responsibility for Connect to Community, including oversight of the Mental Health and Learning Disability & Autism teams, ensuring timely support, strong safeguarding practice, and a personalised, strengths based approach from first point of contact. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Service The Connect to Community (C2C) team provides a pioneering, resident focused model that supports people from their very first point of contact. The team brings together a range of professional backgrounds to complete urgent assessments, connect residents to local services, and develop effective support plans. Senior leaders in C2C play a crucial role in: safeguarding and risk management providing oversight and direction for the service ensuring strength-based practice supporting multidisciplinary collaboration This is an environment that values innovation, professional leadership, and positive change. About the Role As the Senior Manager, you will provide joint leadership for the Connect to Community service, which encompasses the Mental Health and Learning Disability & Autism pathways within C2C. You will ensure the delivery of robust safeguarding practice that is both personalised and strengths-based, while overseeing day to day operations such as triage, safeguarding, risk management, assessment, and support planning. The role includes managing a delegated budget and maintaining strong performance and compliance across the service. You will champion a multi disciplinary, strengths based, preventative approach and work closely with NHS partners, the voluntary sector, community organisations, and internal teams. In addition, you will support continuous improvement, staff development, and ongoing service innovation. We are seeking an enthusiastic, forward thinking leader committed to excellent practice and delivering positive outcomes. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills: Professional qualification in social care, occupational therapy, nursing, or another relevant health field Recent experience managing frontline adult social care services Comprehensive knowledge of adult social care and health legislation Experience of leading change and driving service improvements Commitment to strengths based practice, personalisation, and supporting carers Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long-term health condition to enable them to fulfil the requirements of the job. Your Application To apply, we request that you submit a CV and you will be asked the following 3 questions: Please describe your experience of leading and managing frontline adult social care services. How have you ensured high quality practice, strong performance, and effective oversight, this should cover safeguarding, and the assessment and support planning processes and how you ensure risks are appropriately managed in complex or high pressure environments? This role will also have responsibility for the Mental Health and Learning Disability & Autism pathways within Connect to Community. Please outline any experience you have in these areas, or transferable skills and knowledge that would support you in leading these pathways. What impact have you made in your previous roles? Provide an example of how you have worked collaboratively with internal and external partners (e.g., health, voluntary sector, community organisations) to deliver positive change or improved outcomes. How did your leadership approach reflect Surrey County Council's values, strengths-based practice, and commitment to personalisation? The job advert closes at 23:59 on 17/05/2026 with interviews to follow. An exercise may be included as part of the interview. An enhanced DBS check including the Adults' and Children's Barred Lists will be required. This post is politically restricted under the Local Government and Housing Act 1989. We look forward to receiving your application! Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
May 08, 2026
Full time
The starting salary for this role is £70,975 based on a 36 hour working week. We are looking for a highly skilled and motivated Senior Manager to join our Adult Social Care's brand new Connect to Community (C2C) team within Surrey County Council's Adults, Wellbeing and Health Partnerships directorate. This is an exciting opportunity for a dynamic leader who wants to work collaboratively to improve outcomes for Surrey residents. This role will hold joint responsibility for Connect to Community, including oversight of the Mental Health and Learning Disability & Autism teams, ensuring timely support, strong safeguarding practice, and a personalised, strengths based approach from first point of contact. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Service The Connect to Community (C2C) team provides a pioneering, resident focused model that supports people from their very first point of contact. The team brings together a range of professional backgrounds to complete urgent assessments, connect residents to local services, and develop effective support plans. Senior leaders in C2C play a crucial role in: safeguarding and risk management providing oversight and direction for the service ensuring strength-based practice supporting multidisciplinary collaboration This is an environment that values innovation, professional leadership, and positive change. About the Role As the Senior Manager, you will provide joint leadership for the Connect to Community service, which encompasses the Mental Health and Learning Disability & Autism pathways within C2C. You will ensure the delivery of robust safeguarding practice that is both personalised and strengths-based, while overseeing day to day operations such as triage, safeguarding, risk management, assessment, and support planning. The role includes managing a delegated budget and maintaining strong performance and compliance across the service. You will champion a multi disciplinary, strengths based, preventative approach and work closely with NHS partners, the voluntary sector, community organisations, and internal teams. In addition, you will support continuous improvement, staff development, and ongoing service innovation. We are seeking an enthusiastic, forward thinking leader committed to excellent practice and delivering positive outcomes. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills: Professional qualification in social care, occupational therapy, nursing, or another relevant health field Recent experience managing frontline adult social care services Comprehensive knowledge of adult social care and health legislation Experience of leading change and driving service improvements Commitment to strengths based practice, personalisation, and supporting carers Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long-term health condition to enable them to fulfil the requirements of the job. Your Application To apply, we request that you submit a CV and you will be asked the following 3 questions: Please describe your experience of leading and managing frontline adult social care services. How have you ensured high quality practice, strong performance, and effective oversight, this should cover safeguarding, and the assessment and support planning processes and how you ensure risks are appropriately managed in complex or high pressure environments? This role will also have responsibility for the Mental Health and Learning Disability & Autism pathways within Connect to Community. Please outline any experience you have in these areas, or transferable skills and knowledge that would support you in leading these pathways. What impact have you made in your previous roles? Provide an example of how you have worked collaboratively with internal and external partners (e.g., health, voluntary sector, community organisations) to deliver positive change or improved outcomes. How did your leadership approach reflect Surrey County Council's values, strengths-based practice, and commitment to personalisation? The job advert closes at 23:59 on 17/05/2026 with interviews to follow. An exercise may be included as part of the interview. An enhanced DBS check including the Adults' and Children's Barred Lists will be required. This post is politically restricted under the Local Government and Housing Act 1989. We look forward to receiving your application! Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Summary We're looking for a Regional Director to lead our London & South East region. This is a pivotal leadership position at the heart of our ambition to deliver lasting impact for people, places and nature. Operating in one of the most complex and high-profile regions, you'll bring together strategic leadership, operational delivery and external engagement at scale. You'll lead a team of more than 2000 staff and take responsibility for leading our strategy across the region, while holding and developing relationships with civic partners, donors, trustees and communities. The role reports in the Chief Operating Officer and requires confident and collaborative working with national strategic leads. You'll have a focus on partnership building, fundraising, influencing and system leadership alongside accountability for performance and outcomes across the region. The National Trust's commitment is "For everyone, for ever." Bringing that promise to life starts with the people that work here. It means building teams with a diverse range of backgrounds, cultures, and experiences. It means creating an inclusive environment where everyone is able to thrive. Our positions are open to all, and we welcome applications from all backgrounds to support our ambitions of reflecting the communities we serve and ending unequal access. Salary: £112,500 - £125,000, dependant on experience. What it's like to work here This is a high-trust, high-impact environment where leadership really matters. You'll have 7 direct reports including Assistant Directors and Business Services Managers. The region will bring a wide variety of stakeholders including trustees, historic families, major donors and political partners offering a unique opportunity to shape agendas that extend well beyond organisational boundaries. You'll have close exposure to national leaders and play an active part in shaping thinking, capability and ways of working organisation wide. As this role covers the London and South East region, your contractual place of work can be one of the National Trust offices within your region. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week. What you'll be doing You'll provide visible, confident leadership to a large operational team as well as more than 12000 volunteers. With national colleagues you will set clear direction and enable teams to deliver the regional business plan in line with national priorities. The role is accountable for the care and operation of the beautiful and diverse land and buildings that we hold for the nation, but the task stretches far beyond these places to deliver our strategy for everyone in the region. Acting as our senior representative in the region, you'll build and hold key external relationships, including civic leaders and major partners, and lead on deal-making, influence and fundraising activity. A core part of the role is making the operating model work in practice, integrating systems, aligning teams and embedding continuous improvement. You'll balance strategic vision with hands-on leadership, ensuring the region delivers for communities now while contributing to our long-term ambitions to restore nature, end unequal access and inspire people to engage with nature and heritage. Who we're looking for You'll bring a broad range of the following knowledge, skills and experience, shaped by different roles, sectors or career paths, and the judgment to apply them effectively at scale; Proven success in relationship management and influencing external bodies and organisations, with a track record of delivering ambitious commercial targets. Leadership of multi-functional teams, managing and motivating to deliver strategic priorities. Experience of leading & embedding major change; technological, behavioural, cultural. Demonstrable experience of managing and developing high performing teams. Business and financial acumen. Clear visionary thinking and strategic ability. Builds alliances for nature & culture The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 08, 2026
Full time
Summary We're looking for a Regional Director to lead our London & South East region. This is a pivotal leadership position at the heart of our ambition to deliver lasting impact for people, places and nature. Operating in one of the most complex and high-profile regions, you'll bring together strategic leadership, operational delivery and external engagement at scale. You'll lead a team of more than 2000 staff and take responsibility for leading our strategy across the region, while holding and developing relationships with civic partners, donors, trustees and communities. The role reports in the Chief Operating Officer and requires confident and collaborative working with national strategic leads. You'll have a focus on partnership building, fundraising, influencing and system leadership alongside accountability for performance and outcomes across the region. The National Trust's commitment is "For everyone, for ever." Bringing that promise to life starts with the people that work here. It means building teams with a diverse range of backgrounds, cultures, and experiences. It means creating an inclusive environment where everyone is able to thrive. Our positions are open to all, and we welcome applications from all backgrounds to support our ambitions of reflecting the communities we serve and ending unequal access. Salary: £112,500 - £125,000, dependant on experience. What it's like to work here This is a high-trust, high-impact environment where leadership really matters. You'll have 7 direct reports including Assistant Directors and Business Services Managers. The region will bring a wide variety of stakeholders including trustees, historic families, major donors and political partners offering a unique opportunity to shape agendas that extend well beyond organisational boundaries. You'll have close exposure to national leaders and play an active part in shaping thinking, capability and ways of working organisation wide. As this role covers the London and South East region, your contractual place of work can be one of the National Trust offices within your region. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week. What you'll be doing You'll provide visible, confident leadership to a large operational team as well as more than 12000 volunteers. With national colleagues you will set clear direction and enable teams to deliver the regional business plan in line with national priorities. The role is accountable for the care and operation of the beautiful and diverse land and buildings that we hold for the nation, but the task stretches far beyond these places to deliver our strategy for everyone in the region. Acting as our senior representative in the region, you'll build and hold key external relationships, including civic leaders and major partners, and lead on deal-making, influence and fundraising activity. A core part of the role is making the operating model work in practice, integrating systems, aligning teams and embedding continuous improvement. You'll balance strategic vision with hands-on leadership, ensuring the region delivers for communities now while contributing to our long-term ambitions to restore nature, end unequal access and inspire people to engage with nature and heritage. Who we're looking for You'll bring a broad range of the following knowledge, skills and experience, shaped by different roles, sectors or career paths, and the judgment to apply them effectively at scale; Proven success in relationship management and influencing external bodies and organisations, with a track record of delivering ambitious commercial targets. Leadership of multi-functional teams, managing and motivating to deliver strategic priorities. Experience of leading & embedding major change; technological, behavioural, cultural. Demonstrable experience of managing and developing high performing teams. Business and financial acumen. Clear visionary thinking and strategic ability. Builds alliances for nature & culture The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Children's Home Registered Manager (4 bed home) Location : Nottingham Contract Type : Full-time, permanent Specific Hours: 39 hours per week Salary: Up to 64,280 (includes Ofsted and Occupancy bonuses) Accountable to: Accountable to the Responsible individuals and Operational Directors At Dove Adolescent Services we support young people within our care to develop emotional resilience to achieve their full potential in all areas of their lives. The underpinning ethos within our homes is of fostering appropriate relationships with young people and their significant others, to support them within their future transitions into adulthood. We are currently seeking a Children's Home Registered Manager to join our services in Nottingham , looking after our brand new 4 bed home . Main Purpose of Job The Registered Manager needs to hold accountability and overall responsibility for the day to day management of the home to ensure we deliver a high quality level of care, ensuring the home actively promotes the rights of young people as individuals and provides them with quality care in accordance with the policies and procedures of the organisation. To lead a team of care workers, in conjunction with relevant legislation and guidance to ensure that good outcomes are achieved for young people within the home to meet their physical, psychological, emotional & social development. To contribute to the overall ethos, values and aims of organisation. Main Duties and Responsibilities Responsible for Service and Practice The development and delivery of high-quality care in accordance with relevant Legislation, Regulations, including Ofsted SCCIF and The Organisations Policy and Procedures guidelines, showing an awareness to integrate an equal opportunities approach, and working in an anti-discriminatory way and incorporate safeguarding responsibilities. Adherence to all legislative guidelines in respect of Health & Safety and ensure that all staff have adequate working knowledge and training. The keeping of appropriate records relating to both young people and employees and the implementation of monitoring and evaluation systems within the organisation. The provision of management information including the collection and return of statistical information as required. To develop and promote new techniques and approaches to childcare provision based in the home and be part of the senior team of the organisation, positively promoting its well-being. To attend, prepare for and chair various meetings both internally and externally. On a rota basis to take on-call responsibilities - if required to undertake sleep in shift to cover shortfalls. The ability to write concise and evaluative reports and oversee all written communication to enable us to sustain the required standards. To be responsible for decision making when appropriate. Oversight of all admissions and discharges to the home. An ability to innovate change and effectively lead a vision in line with the organisational ethos. All Managers will be expected to have a relevant Diploma level 5 or equivalent or be prepared to work towards this. Human Resource Management To be involved in the recruitment of new employees, ensuring all relevant checks are completed. To ensure that all staff are adequately inducted, supervised and appraised in line with the organisational policy To oversee Continuous professional development of staff team - ensuring all mandatory training requirements are met. To maintain effective Rota's and complete monthly expenses. To undertake the investigation of grievances, complaints, and disciplinary matters (at an appropriate level) in accordance with the Organisational policies and procedures. Management of Physical and Financial Resources Monitoring the service budget and all financial transactions, ensuring financial targets are achieved and adhered to. Responsibility for ensuring that the overall maintenance of the service premises and equipment meets requirements. External Affairs To promote the organisation in a positive way with external agencies, other professionals and members of the general public as required To liaise with commissioners/ referrals manager regarding admissions. To attend and contribute to psychotherapy leadership and management forums and to lead these meetings within team. Required Attributes Enthusiasm in providing the highest quality care and education Experience of managing a team Comprehensive knowledge and understanding of child protection and safeguarding procedures Familiarity with the needs of vulnerable individuals Demonstrate high standards of safe working practice Ability to develop and maintain effective working relationships with colleagues, young people and outside agencies Ability to maintain emotional resilience in working with challenging behaviour Demonstrate respect for appropriate boundaries and authority Ability to maintain confidentiality at all times Demonstrate an understanding and commitment to equal opportunities Holds a current UK driving licence / has the use of appropriate transport Flexible and reliable Participate in management forum and contribute to development of work practice, policies and procedures etc. Benefits 25 days per annum plus 8 statutory holidays 3000 Bonus- Outstanding Ofsted Report Full Occupancy Bonus- 600 a month On Call payments- 25 weekday, 35 weekends 39 hours full time, sleep in duties required as set out per Rota of home. Some office days will be required to assist in administrative duties Petrol Allowance - Paid when using own car - proof of business insurance must be provided Pension - In line with the organisational Pension Scheme and government guidance Dove Adolescent Services Ltd established 1993 provides residential care for young people. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. We reserve the right to withdraw this advert without notification. PandoLogic. Category:Personal Care,
May 08, 2026
Full time
Children's Home Registered Manager (4 bed home) Location : Nottingham Contract Type : Full-time, permanent Specific Hours: 39 hours per week Salary: Up to 64,280 (includes Ofsted and Occupancy bonuses) Accountable to: Accountable to the Responsible individuals and Operational Directors At Dove Adolescent Services we support young people within our care to develop emotional resilience to achieve their full potential in all areas of their lives. The underpinning ethos within our homes is of fostering appropriate relationships with young people and their significant others, to support them within their future transitions into adulthood. We are currently seeking a Children's Home Registered Manager to join our services in Nottingham , looking after our brand new 4 bed home . Main Purpose of Job The Registered Manager needs to hold accountability and overall responsibility for the day to day management of the home to ensure we deliver a high quality level of care, ensuring the home actively promotes the rights of young people as individuals and provides them with quality care in accordance with the policies and procedures of the organisation. To lead a team of care workers, in conjunction with relevant legislation and guidance to ensure that good outcomes are achieved for young people within the home to meet their physical, psychological, emotional & social development. To contribute to the overall ethos, values and aims of organisation. Main Duties and Responsibilities Responsible for Service and Practice The development and delivery of high-quality care in accordance with relevant Legislation, Regulations, including Ofsted SCCIF and The Organisations Policy and Procedures guidelines, showing an awareness to integrate an equal opportunities approach, and working in an anti-discriminatory way and incorporate safeguarding responsibilities. Adherence to all legislative guidelines in respect of Health & Safety and ensure that all staff have adequate working knowledge and training. The keeping of appropriate records relating to both young people and employees and the implementation of monitoring and evaluation systems within the organisation. The provision of management information including the collection and return of statistical information as required. To develop and promote new techniques and approaches to childcare provision based in the home and be part of the senior team of the organisation, positively promoting its well-being. To attend, prepare for and chair various meetings both internally and externally. On a rota basis to take on-call responsibilities - if required to undertake sleep in shift to cover shortfalls. The ability to write concise and evaluative reports and oversee all written communication to enable us to sustain the required standards. To be responsible for decision making when appropriate. Oversight of all admissions and discharges to the home. An ability to innovate change and effectively lead a vision in line with the organisational ethos. All Managers will be expected to have a relevant Diploma level 5 or equivalent or be prepared to work towards this. Human Resource Management To be involved in the recruitment of new employees, ensuring all relevant checks are completed. To ensure that all staff are adequately inducted, supervised and appraised in line with the organisational policy To oversee Continuous professional development of staff team - ensuring all mandatory training requirements are met. To maintain effective Rota's and complete monthly expenses. To undertake the investigation of grievances, complaints, and disciplinary matters (at an appropriate level) in accordance with the Organisational policies and procedures. Management of Physical and Financial Resources Monitoring the service budget and all financial transactions, ensuring financial targets are achieved and adhered to. Responsibility for ensuring that the overall maintenance of the service premises and equipment meets requirements. External Affairs To promote the organisation in a positive way with external agencies, other professionals and members of the general public as required To liaise with commissioners/ referrals manager regarding admissions. To attend and contribute to psychotherapy leadership and management forums and to lead these meetings within team. Required Attributes Enthusiasm in providing the highest quality care and education Experience of managing a team Comprehensive knowledge and understanding of child protection and safeguarding procedures Familiarity with the needs of vulnerable individuals Demonstrate high standards of safe working practice Ability to develop and maintain effective working relationships with colleagues, young people and outside agencies Ability to maintain emotional resilience in working with challenging behaviour Demonstrate respect for appropriate boundaries and authority Ability to maintain confidentiality at all times Demonstrate an understanding and commitment to equal opportunities Holds a current UK driving licence / has the use of appropriate transport Flexible and reliable Participate in management forum and contribute to development of work practice, policies and procedures etc. Benefits 25 days per annum plus 8 statutory holidays 3000 Bonus- Outstanding Ofsted Report Full Occupancy Bonus- 600 a month On Call payments- 25 weekday, 35 weekends 39 hours full time, sleep in duties required as set out per Rota of home. Some office days will be required to assist in administrative duties Petrol Allowance - Paid when using own car - proof of business insurance must be provided Pension - In line with the organisational Pension Scheme and government guidance Dove Adolescent Services Ltd established 1993 provides residential care for young people. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. We reserve the right to withdraw this advert without notification. PandoLogic. Category:Personal Care,
