1261 jobs found

About Us Pharmica is one of the UK's leading online pharmacies, setting the standard in accessible, efficient healthcare. Our innovative approach drives everything we do, from leveraging cutting-edge technology to delivering exceptional customer service. We're transforming the pharmacy experience to make healthcare more convenient and impactful, ensuring positive outcomes for our customers. About the Role We are seeking a friendly and organised Customer Service Assistant to join our team. This role involves providing exceptional support to our customers by managing inboxes, resolving queries, tracking lost parcels, and addressing customer needs efficiently and professionally. If you're proactive, detail-oriented, and enjoy problem-solving in a fast-paced environment, this role offers an excellent opportunity to grow and make a meaningful impact. As a Customer Service Assistant , you will be the first point of contact for our customers, ensuring their queries are resolved promptly and to the highest standard. Whether it's tracking orders, processing returns, or answering product questions, your role will be integral to delivering a seamless customer experience. Key Responsibilities Customer Support & Query Resolution: Respond promptly and professionally to customer enquiries via email, chat, and phone. Assist customers with product information, order tracking, and general queries. Investigate and resolve issues related to lost parcels, damaged items, or incorrect orders. Process refunds, replacements, and returns accurately and efficiently. Inbox & Workflow Management: Monitor and manage customer service inboxes to ensure all queries are handled within set timeframes. Prioritise tasks effectively to address urgent issues and maintain workflow. Problem Solving & Resolution: Liaise with couriers and suppliers to resolve delivery or product issues. Proactively identify common problems and escalate recurring issues to management for process improvement. Offer alternative solutions when appropriate, balancing customer satisfaction and company policies. Documentation & Reporting: Maintain accurate records of customer interactions, complaints, and resolutions. Prepare daily reports on customer service metrics, highlighting trends and areas for improvement. Essential Skills & Qualifications Education: A-Levels or equivalent (required). Skills & Experience: Previous experience in customer service, retail, or a related field (preferred but not essential). Strong written and verbal communication skills, with the ability to convey information clearly and empathetically. Proficient in using email, live chat systems, and CRM tools (training provided). Excellent problem-solving skills and the ability to think on your feet. Strong attention to detail, ensuring accurate records and resolutions. Ability to manage time effectively and prioritise tasks in a busy environment. A positive and professional attitude, with a focus on delivering exceptional customer service. Additional Information Compensation & Benefits: Hourly rate: £12.25 per hour (based on experience). Benefits include casual dress, employee discount, on-site parking, and training opportunities. Work Schedule: Flexible shifts, Monday to Friday, with occasional weekend availability as needed. Role based in-office (Central London). Job Types: Full-time, Permanent Benefits Central London (WC1X) office with spectacular views of the city and within walking distance from various underground and train stations such as Russell Square, Chancery Lane, King's Cross and Farringdon Fun and friendly office environment (table football, fruit bowls, cakes and snacks, drinks fridge, etc.) Regular socials Pension scheme Employee Discount Free Parking BlueLight card eligibility Excellent mentorship and career development Private medical insurance (activated after probation), with rewards including: Amazon Prime Membership Weekly drink at Café Nero Up to 50% off gym memberships: PureGym, Virgin Active, Nuffield Health Discounted Apple watch Up to 40% off fitness trackers and smartwatches from Garmin, Fitbit, Samsung, Polar and Withings Discounted cinema tickets (Vue, ODEON) 30% off Merlin Attractions (Alton Towers, Thorpe Park, etc.) Up to 20% off on up to 4 hotel bookings a year with Expedia Discounts on Waitrose shopping and healthy food boxes (Mindful Chef) 75% off selected Champneys Spa Breaks Vitality American Express Credit Card (get up to 2% cashback) Rakuten TV on-demand movie rentals 30-day Deliveroo Plus Gold Membership Weekly discounts at Itsu Amazon Gift Card (£5 or £10 gift card each month) Up to 25% discount with luxury hotel, Mr & Mrs Smith GymShark and SportsShoes discounts 12 months Fiit Membership 25% off selected full priced bikes or 15% off selected Turbo e-bikes, as well as discounts on equipment WeightWatchers Premium membership for 6 months for £30 12 month subscription with Headspace Up to £1,026 cashback on a Peloton Cross Training Tread, or up to £630 cashback on a Peloton Cross Training Bike or Cross Training Bike+ Free Allen Carr Easyway stop smoking programme worth up to £379 with the option to attend one programme at over 40 centres nationwide

Join Aldi as an Assistant Store Manager and take a vital role in supporting the Store Manager while inspiring your team to deliver outstanding customer service. Your daily responsibilities will include managing deliveries, handling customer queries, and organising shifts. You'll focus on people management, performance, and operational goals, preparing you to step into the Store Manager role when needed. Key Responsibilities • Deliver excellent customer service that goes beyond expectations• Drive employee engagement and help the store meet targets and KPIs• Monitor product quality and manage stock rotation to maintain freshness• Ensure health & safety standards and compliance are met• Oversee till accuracy and manage cash efficiently Skills & Experience • Proven experience managing people in a fast-paced, customer-focused environment• Strong time management and operational efficiency skills• Motivated to meet KPIs and exceed targets consistently• Focused on delivering excellent customer service• Knowledgeable about due diligence and compliance requirements Our Benefits • A competitive salary• 25 days annual leave plus bank holidays• A flexible contract of 32, 36 or 40 hours a week. Salary will be pro rata• Access to an online wellness portal and 24/7 Employee Assistance Programme• 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave• Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals

Shop Manager Hours: 30 hours per week Location: Marlow, SL7 3HJ Salary: £27,147 - £27,900 per annum (pro rata) Closing date: 26th May 2026 at 12 noon Join us as Shop Manager in our Marlow shop and become an ambassador for our charity. We have a permanent position available working 30 hours per week. You will join a busy shop and be responsible for the line management of an Assistant Manager and team of volunteers working collaboratively together to maximise the shops sales profits. Great customer service is crucial to what we do so previous experience in hospitality, High Street Retail or ideally Charity Retail would help you hit the ground running. Full training is provided. We are keen to work with people who have the right attitude so willingness to learn specific skills is equally as important as past experience. To thrive in this role you will need a good eye for detail, strong organisational skills and capability to manage teams in a variety of situations. The role will require some weekend work on a rota basis. Flexibility is required as working patterns will change regularly due to the needs of the business and levels of volunteers available to work. We are committed to getting the best out of our applicants and employees, we have made the commitment to sharing interview questions prior to interview. Interviews will be conducted virtually via Microsoft Teams. Ready to bring your skills to a role that matters? Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Retail Optical Assistant - Vision Express Where customer service meets premium eyewear and med-tech innovation. Are you looking for a retail role in eye care where you can grow, learn, and make a difference?Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance. What You'll Do Deliver confident personalised customer service and product advice Learn to adjust frames, assist with fittings, and carry out minor repairs Support pre-screening eye tests using the latest optical technology Keep the store running smoothly with admin and support tasks What You'll Get £350 towards frames or designer sunglasses, with unlimited spend on lenses. 33 days holiday with buy/sell options Family & friends discounts + free eye tests Employee wellbeing support Opportunities to support global vision through the OneSight Foundation Earn More at Vision Express Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85-£520/month bonus - with uncapped potential for high performers. Your performance matters - and it pays off. What We're Looking For Confident engaging with customers and recommending products Passionate about eyewear, style, and comfortable with digital tools Positive team player with a can-do attitude Strong communicator who listens and understands customer needs Why Vision Express? With over 590 stores across the UK, Ireland, and Jersey, we're a leading optical retailer and a growing med-tech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.Ready to start your career in optical retail? Apply now and see your future clearly.

Accounts Assistant Company: Confidential Pay: £27,500.00 - £30,000.00 per year The Company Multinational group with head office in Hertford are looking for an accounts assistant to join the finance team. The group is a well-known brand selling though high street retailers as well as their own website They are looking for a professional to contribute to the current high growth of the business and work w click apply for full job details

Assistant Manager Sports Retail Glasgow up to £35,000 We are recruiting for an Assistant Manager to join a high performing sports retail store in Glasgow city centre. This is a fantastic opportunity for a commercially driven retail leader who thrives in a fast paced environment, is passionate about sport, and is focused on delivering strong sales performance and outstanding customer experienc click apply for full job details

Join a Market-Leading Retailer - Assistant Manager Northampton Up to 35,000 Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and motivates others Strong organisational and communication skills Passionate about customer service and hitting targets Proactive and eager to develop into a future Store Manager Why Join Us? Competitive salary - up to 35,000 Fast-paced, exciting environment with genuine career progression Be part of a business that's expanding rapidly across the UK Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our Cannock success story. BBBH34924

Join Aldi as an Assistant Store Manager and take a vital role in supporting the Store Manager while inspiring your team to deliver outstanding customer service. Your daily responsibilities will include managing deliveries, handling customer queries, and organising shifts. You'll focus on people management, performance, and operational goals, preparing you to step into the Store Manager role when needed. Key Responsibilities • Deliver excellent customer service that goes beyond expectations• Drive employee engagement and help the store meet targets and KPIs• Monitor product quality and manage stock rotation to maintain freshness• Ensure health & safety standards and compliance are met• Oversee till accuracy and manage cash efficiently Skills & Experience • Proven experience managing people in a fast-paced, customer-focused environment• Strong time management and operational efficiency skills• Motivated to meet KPIs and exceed targets consistently• Focused on delivering excellent customer service• Knowledgeable about due diligence and compliance requirements Our Benefits • A competitive salary• 25 days annual leave plus bank holidays• A flexible contract of 32, 36 or 40 hours a week. Salary will be pro rata• Access to an online wellness portal and 24/7 Employee Assistance Programme• 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave• Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals

Assistant Town Planner South London Salary: Negotiable depending on skills and experience Our client, a growing multi-disciplinary consultancy is looking to appoint an Assistant Town Planner to join their team in South London. The successful Assistant Town Planner will be working as part of an established team to deliver a variety of large scale, complex planning projects within the residential, commercial and retail sectors. Qualifications: In this instance applications are sought from candidates with a BSc and ideally an MSc (or equivalent) in an appropriate planning related discipline and membership to the RTPI. Experience: Ideally candidates will have some previous experience of preparing planning applications and appeals, undertaking site development appraisals and liaising with clients, land owners and developers. Duties: Carrying out research on site development potential Delivering expert planning advice to clients Preparing planning documents Preparing and submitting appeal evidence Representing clients at Planning Committee's Benefits: Joining a growing consultancy with excellent career progression opportunities Full benefits package Interested? To discuss this vacancy and other positions within the town planning sector, please do not hesitate to contact HARRIET ROIGE on (phone number removed) or email your CV to (url removed) and we will get back to you.

Becoming a parent is an amazing journey, full of magical moments. For the last 40 years here at Mamas & Papas we have dedicated everything to understanding and putting our customers and community of new, expectant and hopeful parents first. We're that warm arm of reassurance, that friendly face, to offer incredible insight, product knowledge and trust. Whether it be our in-store personal shopping experiences, car seat consultations, parent to be events, or someone to help guide our customers and community, we're there to make sure buying their first pram, cot, baby changing table or that cute little babygrow, whatever it may be magical moments they'll cherish. The ROLE OF DEPUTY STORE MANAGER As DEPUTY STORE MANAGER within Mamas & Papas, these roles are one of the key ambassadors of creating these magical moments for our customers and community of new and expectant parents. We are now looking for a DEPUTY MANAGER to join the family and work within our beautiful White City store. As DEPUTY STORE MANAGER, you will assist the Store Manager in the day to day running of the store, store experience and achieveing store KPI's. Additionally, managing a team of amazing Supervisors and Sales Assistants within the store. You will look to support in motivating, inspiring and developing this incredible team, always willing to lead by example. This is an amazing opportunity for an experienced Supervisor, Deputy or Assistant Manager to work in an environment that truly puts the customer first. If you come from either of those backgrounds, have inspired retail teams, lead by example and would genuinley love creating magical moments for our customers and their families, then we would love to hear from you. To APPLY, simply click through to download your CV, and fill in a short Mamas & Papas application form (2mins max) We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

Join Aldi as an Assistant Store Manager and take a vital role in supporting the Store Manager while inspiring your team to deliver outstanding customer service. Your daily responsibilities will include managing deliveries, handling customer queries, and organising shifts. You'll focus on people management, performance, and operational goals, preparing you to step into the Store Manager role when needed. Key Responsibilities • Deliver excellent customer service that goes beyond expectations• Drive employee engagement and help the store meet targets and KPIs• Monitor product quality and manage stock rotation to maintain freshness• Ensure health & safety standards and compliance are met• Oversee till accuracy and manage cash efficiently Skills & Experience • Proven experience managing people in a fast-paced, customer-focused environment• Strong time management and operational efficiency skills• Motivated to meet KPIs and exceed targets consistently• Focused on delivering excellent customer service• Knowledgeable about due diligence and compliance requirements Our Benefits • A competitive salary• 25 days annual leave plus bank holidays• A flexible contract of 32, 36 or 40 hours a week. Salary will be pro rata• Access to an online wellness portal and 24/7 Employee Assistance Programme• 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave• Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals

WSR is recruiting for an Operations & Executive Assistant for our reputable client in Brixworth. Job Title: Operations & Executive Assistant Location: Brixworth - Fully office based Salary: Up to £32,000 per annum Job Type: Full-time, permanent Overview Our client is a growing and ambitious construction and project management business, delivering high-quality fit-out, refurbishment, and renovation projects across commercial, retail, and residential sectors. With a strong track record and a hands-on approach, they manage projects from concept through to completion and have built a reputation for delivering exceptional results for their clients. As the business continues to grow, they're now looking for a proactive and highly organised Operations & Executive Assistant to support senior leadership and the wider team. This is a varied and fast-paced role where you'll be at the heart of the business-keeping operations running smoothly, supporting key projects, and acting as a central point of contact across teams. It's a great opportunity to join a close-knit team where your contribution will make a genuine impact. Operations & Executive Assistant Key Responsibilities Administration & Project Support Documentation Management: Preparing, reviewing and tracking construction documents, including contracts, requests for information (RFIs) and site reports Reporting: Preparing reports, presentations, and data for client meetings and internal project updates Onboarding and Compliance: Handling the onboarding of new staff and subcontractors, including organising inductions, site access and ensuring compliance with safety regulations Scheduling: Managing complex diaries, scheduling meetings, site visits and project milestones Operational & Site Coordination Site Liaison: Working with project managers and external clients to ensure effective communication Procurement Support: Raising Purchase Order (PO) requests and liaising with procurement teams Office Management: Overseeing the day-to-day operations of the head office or site office Financial & Commercial Tasks Invoicing and Payment: Managing subcontractor invoices and tracking payments Expenses: Processing expense claims for the team Budget Tracking: Assisting with project budgeting and expense logging Communication & Relationship Management Gatekeeping: Acting as the first point of contact for senior staff, handling calls and emails, and managing the flow of information Stakeholder Liaison: Coordinating with contractors, clients and suppliers Operations & Executive Assistant Key Skills & Experience Industry Knowledge: Familiarity with construction terminology and processes Strong IT skills Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) with minimum intermediate proficiency in Microsoft Excel Organisation & Time Management: Ability to prioritise tasks in a fast-paced environment Excellent written and verbal communication skills Discretion & Initiative: Ability to handle confidential information and act proactively High level of discretion and professionalism Operations & Executive Assistant Personal Attributes Proactive and solutions-focused Detail-oriented with strong accuracy Approachable and confident communicator Adaptable and comfortable working in a fast-paced environment Please click 'APPLY NOW', or call the WSR Team at for more info. We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available.

Store Manager Bedford Fashion Retail Up to 36,000 + Bonus Are you a passionate Store Manager who thrives on leading teams, driving sales, and delivering exceptional customer experiences? We are recruiting for a Store Manager to join a growing retail brand in Bedford. This is a fantastic opportunity for an experienced Store Manager or a strong Assistant Manager ready to step up into a leadership role with real impact. Why join? This is a business that invests in its people, offering clear progression, a supportive environment, and the chance to build a long-term retail career. You will also benefit from: Competitive salary up to 36,000 plus monthly bonus One weekend off per month to support work life balance Generous staff discount across the brand 28 days holiday including Bank Holidays Company pension and employee support programmes Career development and progression opportunities About the role As Store Manager, you will take full ownership of your store, leading from the front to drive performance and create an engaging shopping experience. Your responsibilities will include: Leading, motivating, and developing a high performing retail team Driving sales, KPIs, and overall store profitability Delivering exceptional customer service and leading by example Maintaining high standards of visual merchandising and store presentation Overseeing daily operations, compliance, and store standards Recruiting, coaching, and retaining top talent Using commercial insight to make decisions that drive results About you We are looking for a Store Manager who: Has proven experience in fashion retail management Is confident leading and developing teams to deliver results Thrives in a fast paced retail environment Has strong commercial awareness and a hands on leadership style Is passionate about customer experience and team engagement Apply today If you are a driven Store Manager ready for your next challenge in Bedford, apply now to be considered. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35913

Build Skills, Gain Experience Become an Apprentice Sales Assistant and Grow with Us! Location:55/57 Eastgate, Louth LN11 9PL Hours: 39 hours a week Shifts: Flexible Salary: £9.75 per hour Why Superdrug? At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice & top-notch service.Were all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!Hard work? Absolutely.Rewarding? Always. Here's the exciting bit A great day includes: As an Apprentice Sales Assistant at Superdrug, youll be right at the heart of the action-serving customers with a smile, sharing our amazing Star Buys, and making sure everyone leaves feeling great!Youll help keep the store looking its best and fully stocked, while playing a key role in smashing store targets. Its a hands-on, fast-paced role thats never boring and packed with chances to learn. We see our Apprentice Sales Assistants as future Team Leaders, and well give you everything you need to grow-with brilliant training, and real opportunities to progress.Your training will take place in-store over the first 12 months, so no college days and no homework! At the end of your training period, you will complete a discussion around your experiences and an observation of you performing your role. You will be supported throughout by your team and your tutor to achieve your Retailer Level 2 Apprenticeship What youll bring to the role: A positive mindset & clear communication skillsPassionate about health & beauty and customer serviceDesire to learn and improve your knowledge/skillsFlexible in working hours and adaptable to change You qualify if You have a grade 4 / C GCSE (or equivalent) in English and maths (national 4s for Scotland) You are not currently in any form of education, and you are available for full time shifts You HAVENT completed a Retail Apprenticeship before You are eligible to work in the UK You are brand new to retail Why Youll Love Working with Us Up to 28 days holiday Up to 30% discount for you and a friend or family member Excellent training Great sales incentives Get instant access to Stream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. Enhanced company sick pay and pregnancy loss and support Come and be part of something special! For information on how we manage and store your data, please visit: privacy-policy/

CDM Principal Designer An award-winning architectural consultancy, with a track record of working on interesting projects is looking for an Architect or Design professional who is keen to take up the role of CDM Principal Designer. As a CDM Principal Designer, you will lead the delivery of projects across a wide range of sectors including residential, commercial, retail, refurbishment, education, healthcare and many more. Using your understanding of design risk management to eliminate risk at the early design stages. The role would suit an Architect or Design professional with a strong understanding of CDM Regulations 2015 and previous experience acting as CDM Principal Designer. The Role The successful individual will act as CDM Principal Designer and will be heavily involved in mitigating risk at early design stages, whilst also leading on all CDM-related tasks. The role will require clear communication skills to ensure the handover to the Principal Contractor is as effective and smooth as possible. The Person The successful individual will have a keen interest in acting as CDM Principal Designer and previous experience acting as CDM Principal Designer. You will have a strong understanding of design risk management, with a keen eye for spotting and eliminating risk at early design stages. You will be an ARB-registered/RIBA-registered Architect or hold an APS Membership. In Return The salary and package are negotiable depending on your experience, qualifications, and ability, but as a guide: Up to 55,000 per annum Hybrid working Car allowance Generous bonus scheme Pension contribution Season ticket loan Gold standard healthcare scheme Gym membership If you are a design professional and are considering options currently, please contact Bex Ellinger on (phone number removed) CDM / Principal Designer / Construction / NEBOSH / IOSH / Tech IOSH / Health and Safety / Architecture / CertIOSH / ARB / CMIOSH / APS / IMaPS / AaPS / CMaPS / CDM Consultant / CDM Advisor / RIBA / Design Safety / Architecture / Construction H&S / Architecture / Architect /Architectural Technician / Architectural Assistant / Architectural Designer / Architectural Technologist / ARB Registered / RIBA Registered / Design Risk Management

CDM Principal Designer An award-winning architectural consultancy, with a track record of working on interesting projects is looking for an Architect or Design professional who is keen to take up the role of CDM Principal Designer. As a CDM Principal Designer, you will lead the delivery of projects across a wide range of sectors including residential, commercial, retail, refurbishment, education, healthcare and many more. Using your understanding of design risk management to eliminate risk at the early design stages. The role would suit an Architect or Design professional with a strong understanding of CDM Regulations 2015 and previous experience acting as CDM Principal Designer. The Role The successful individual will act as CDM Principal Designer and will be heavily involved in mitigating risk at early design stages, whilst also leading on all CDM-related tasks. The role will require clear communication skills to ensure the handover to the Principal Contractor is as effective and smooth as possible. The Person The successful individual will have a keen interest in acting as CDM Principal Designer and previous experience acting as CDM Principal Designer. You will have a strong understanding of design risk management, with a keen eye for spotting and eliminating risk at early design stages. You will be an ARB-registered/RIBA-registered Architect or hold an APS Membership. In Return The salary and package are negotiable depending on your experience, qualifications, and ability, but as a guide: Up to 55,000 per annum Hybrid working Car allowance Generous bonus scheme Pension contribution Season ticket loan Gold standard healthcare scheme Gym membership If you are a design professional and are considering options currently, please contact Bex Ellinger on (phone number removed) CDM / Principal Designer / Construction / NEBOSH / IOSH / Tech IOSH / Health and Safety / Architecture / CertIOSH / ARB / CMIOSH / APS / IMaPS / AaPS / CMaPS / CDM Consultant / CDM Advisor / RIBA / Design Safety / Architecture / Construction H&S / Architecture / Architect /Architectural Technician / Architectural Assistant / Architectural Designer / Architectural Technologist / ARB Registered / RIBA Registered / Design Risk Management

Front of House Assistant Manager - Brand New Business Centre Location: Bournemouth, Dorset Salary: DOE + Excellent Benefits + Career Progression Full-Time Permanent Office-Based About the Role - Brand New Flagship Opening We are recruiting for an experienced Front of House Assistant Manager to join a brand-new premium serviced office centre opening in Westbourne, Bournemouth. This is a rare opportunity to join at launch stage and play a key role in establishing a high-end, professional business environment from day one. We are seeking a mature, polished and customer-focused professional from a hospitality, hotel, corporate reception, retail management or client services background, looking to develop their career within a structured and progressive business setting. The Role You will be responsible for delivering an exceptional front of house and client experience, while supporting the smooth day-to-day running of a busy business centre. Working closely with the Centre Manager, this is a varied role combining customer service, office operations, facilities support, administration and client engagement within a premium working environment. Key Responsibilities Front of House & Client Experience Act as first point of contact for clients, visitors and suppliers Deliver a professional, high-quality front of house service Build and maintain strong client relationships Handle enquiries confidently in person, via phone and email Ensure reception and communal areas are always "show ready" Centre Operations & Administration Support the daily running of the business centre Manage meeting room bookings and client requests Oversee post, deliveries and general office coordination Maintain CRM records and operational updates Support occupancy reporting and administrative tasks Facilities & Compliance Support facilities and maintenance coordination Carry out Health & Safety and compliance checks Assist with office moves and client onboarding/offboarding Ensure high presentation standards across the centre Community & Events Support client engagement activities and events Help create a professional and welcoming business community About You We are looking for a confident, professional and service-driven individual with: Minimum 2+ years' experience in front of house, hospitality, hotel, retail management, corporate reception or client services Experience in a high-standard customer-facing environment Strong communication and interpersonal skills Excellent organisational and multitasking ability Professional presentation and attitude Strong attention to detail IT literate (Microsoft Word, Excel, Outlook) Proactive, hands-on and reliable approach Ideal Background This role would suit candidates with experience as: Front of House Supervisor / Manager Hotel Reception Supervisor Hospitality Assistant Manager Premium Retail Supervisor / Assistant Manager Corporate Receptionist Workplace / Office Coordinator Serviced Office / Facilities Coordinator Why Apply? Join a brand-new flagship office opening in Westbourne Opportunity to shape the centre from launch stage Clear career progression to Centre Manager level Professional, premium and client-focused environment Varied and engaging Assistant Manager role Strong benefits package and long-term development opportunity