HR Advisor; Belfast; 18-month contract;£26.71ph PAYE; Inside IR35 We are currently recruiting for an experienced HR Advisor to join our aerospace sector clients busy HR Team based in Belfast. The purpose of the Human Resources Advisor role is to provide essential HR generalist support across HR Business Partners, Learning, Resourcing, and Reward functions. This role is key to ensuring consistent application of HR policies and processes, aligned with local legislation and global HR strategy. This is a perfect opportunity for you to grow as an HR professional and be completely embedded in the change shaping our HR community. Responsibilities Master HR processes and provide support to the HR team: Provide day-to-day HR support, including the deployment of major HR campaigns across HRBP, Resourcing, Reward, Learning and Development. Drive continuous improvement through a data-driven approach, ensuring cross-country and cross-division data consistency. Coordinate data to ensure quality and timely reporting, providing qualitative analysis on HR topics Support and advise managers on disciplinary and grievance processes and case management. Manage regular enquiries related to HR policies and processes that require support beyond self-service. Provide HR support to recruitment, selection, and generalist HR support for Talent Management activities. Alert HRBPs on potential HR risks by gathering and analysing data (e.g., absenteeism, E&C training completion, time management). Essential Skills and Knowledge Post Graduate Qualification in HR or similar relevant discipline. Previous experience in HR, either generalist or HR specialist. Strong IT/Data analytics skills, with a focus on taking reporting methods to the next level to drive evidence-based actions. Comprehensive understanding of HR policies, processes, and systems. Proficiency in Microsoft and Google-suite, especially Sheets/Excel. Desirable CIPD Level 7 Pro-active mind-set and ability to anticipate, address business issues, and offer solutions to managers. Good communication and stakeholder management skills, teamwork, and networking abilities. Ability to convince, to negotiate, and to take initiative. Customer orientation and responsiveness, with a solution mindset. Strong interpersonal skills, self-awareness, and empathy. Building & Managing Relationships capability. Adaptability Pro-active mind-set and ability to anticipate, address business issues and offer solutions to managers, Good communication and stakeholder management skills, teamwork and networking abilities, Ability to convince, to negotiate & to take initiative, Customer orientation & responsiveness, with a solution mindset Building & Managing Relationships capability, Strong interpersonal skills, self-awareness & empathy, Morson is acting a an employment business in relation to this vacancy Human Resources; HRBP; CIPD; HR Generalist; ER; Employment Relations; Employee Relations; Employer Relations; Coaching; Resource Planning; Trade Unions; Stakeholder management; People development; Talent Management; Succession Planning; HR Policies; Change Management; Mediation; HR Advisor; HR Specialist; Employment Law; People Management; Learning and Development; Capability Development; Early Careers
May 22, 2026
Contractor
HR Advisor; Belfast; 18-month contract;£26.71ph PAYE; Inside IR35 We are currently recruiting for an experienced HR Advisor to join our aerospace sector clients busy HR Team based in Belfast. The purpose of the Human Resources Advisor role is to provide essential HR generalist support across HR Business Partners, Learning, Resourcing, and Reward functions. This role is key to ensuring consistent application of HR policies and processes, aligned with local legislation and global HR strategy. This is a perfect opportunity for you to grow as an HR professional and be completely embedded in the change shaping our HR community. Responsibilities Master HR processes and provide support to the HR team: Provide day-to-day HR support, including the deployment of major HR campaigns across HRBP, Resourcing, Reward, Learning and Development. Drive continuous improvement through a data-driven approach, ensuring cross-country and cross-division data consistency. Coordinate data to ensure quality and timely reporting, providing qualitative analysis on HR topics Support and advise managers on disciplinary and grievance processes and case management. Manage regular enquiries related to HR policies and processes that require support beyond self-service. Provide HR support to recruitment, selection, and generalist HR support for Talent Management activities. Alert HRBPs on potential HR risks by gathering and analysing data (e.g., absenteeism, E&C training completion, time management). Essential Skills and Knowledge Post Graduate Qualification in HR or similar relevant discipline. Previous experience in HR, either generalist or HR specialist. Strong IT/Data analytics skills, with a focus on taking reporting methods to the next level to drive evidence-based actions. Comprehensive understanding of HR policies, processes, and systems. Proficiency in Microsoft and Google-suite, especially Sheets/Excel. Desirable CIPD Level 7 Pro-active mind-set and ability to anticipate, address business issues, and offer solutions to managers. Good communication and stakeholder management skills, teamwork, and networking abilities. Ability to convince, to negotiate, and to take initiative. Customer orientation and responsiveness, with a solution mindset. Strong interpersonal skills, self-awareness, and empathy. Building & Managing Relationships capability. Adaptability Pro-active mind-set and ability to anticipate, address business issues and offer solutions to managers, Good communication and stakeholder management skills, teamwork and networking abilities, Ability to convince, to negotiate & to take initiative, Customer orientation & responsiveness, with a solution mindset Building & Managing Relationships capability, Strong interpersonal skills, self-awareness & empathy, Morson is acting a an employment business in relation to this vacancy Human Resources; HRBP; CIPD; HR Generalist; ER; Employment Relations; Employee Relations; Employer Relations; Coaching; Resource Planning; Trade Unions; Stakeholder management; People development; Talent Management; Succession Planning; HR Policies; Change Management; Mediation; HR Advisor; HR Specialist; Employment Law; People Management; Learning and Development; Capability Development; Early Careers
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: July 2026 onwards Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Tyneside OR Gosforth . We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 22, 2026
Full time
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: July 2026 onwards Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Tyneside OR Gosforth . We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Customer Service Advisor Location: Reading Are you a confident communicator with a passion for delivering first-class customer service? Our client, a leading organisation in their sector, is looking for a Customer Service Advisor / Customer Care Advisor to join their dynamic team based in Theale. About the Role In this fast-paced and customer-centric position, you'll play a pivotal role in ensuring seamless service delivery across a portfolio of client contracts. Acting as a key liaison between clients, service providers, and internal teams, you'll help maintain outstanding operational standards and drive customer satisfaction. Key Responsibilities Coordinate daily workflows to support timely and efficient service delivery Handle inbound calls and emails professionally, resolving issues at first point of contact Monitor service level agreements (SLAs), escalating risks when needed Produce accurate estimates and quotations for client services Manage purchase orders and maintain data in internal systems (CMMS) Foster strong relationships with both clients and external suppliers Support continuous improvement and best practice across the team What We're Looking For Excellent verbal and written communication skills Intermediate IT proficiency (Excel, Word, Outlook) Strong organisational skills with a proactive, solutions-focused mindset Ability to manage multiple stakeholders and thrive under pressure A flexible team player with high attention to detail Preferred Background Previous experience in a customer service or call centre environment Experience managing or working to service level agreements Exposure to medical equipment or healthcare settings is advantageous Qualifications NVQ Level 1-4 or equivalent in Customer Service (desirable) Additional vocational customer service qualifications welcome Additional Details Office-based in Theale No UK or international travel required English fluency essential
May 22, 2026
Full time
Customer Service Advisor Location: Reading Are you a confident communicator with a passion for delivering first-class customer service? Our client, a leading organisation in their sector, is looking for a Customer Service Advisor / Customer Care Advisor to join their dynamic team based in Theale. About the Role In this fast-paced and customer-centric position, you'll play a pivotal role in ensuring seamless service delivery across a portfolio of client contracts. Acting as a key liaison between clients, service providers, and internal teams, you'll help maintain outstanding operational standards and drive customer satisfaction. Key Responsibilities Coordinate daily workflows to support timely and efficient service delivery Handle inbound calls and emails professionally, resolving issues at first point of contact Monitor service level agreements (SLAs), escalating risks when needed Produce accurate estimates and quotations for client services Manage purchase orders and maintain data in internal systems (CMMS) Foster strong relationships with both clients and external suppliers Support continuous improvement and best practice across the team What We're Looking For Excellent verbal and written communication skills Intermediate IT proficiency (Excel, Word, Outlook) Strong organisational skills with a proactive, solutions-focused mindset Ability to manage multiple stakeholders and thrive under pressure A flexible team player with high attention to detail Preferred Background Previous experience in a customer service or call centre environment Experience managing or working to service level agreements Exposure to medical equipment or healthcare settings is advantageous Qualifications NVQ Level 1-4 or equivalent in Customer Service (desirable) Additional vocational customer service qualifications welcome Additional Details Office-based in Theale No UK or international travel required English fluency essential
Service Advisor Prestige Franchised Motor Dealership - Preston Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join the team. The Service Advisor position entails both working alongside the Service Manager and to deliver the goals of the business Welcome all customers at Service Reception in a warm and professional manner Advise customers of any additional work required Book vehicles into the department for work to be carried out Keep customers updated on the progress of their vehicle Delivering high levels of customer service, you will find their requirements and advise on cost, time scale and what exactly will happen. This role is within a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service Looking for someone with a strong customer service background, with the right personality and confidence to fit with the team. A professional, well presented, confident Service Advisor to work with the team on the front desk & workshop to hit and exceed targets. This is a position based on the front desk, customer facing, within a main dealership environment. The right individual must have previous motor trade experience as a Service Advisor or Aftersales Advisor. Having experience of Kerridge would be a distinct advantage but not essential The Benefits: 25 days holiday (plus bank holidays) Additional day's holiday on your birthday Discount retail shopping platform Preferential family rates Company pension scheme Death in Service policy Work wear supplied Childcare voucher scheme Cycle to work scheme Training, coaching and development funded Incentives and rewards Free tickets to local and national events Staff social events On site car parking Working hours/days: Mon - Fri: 8am to 5.30pm Sat: 8:30am - 12:30pm (1 in 3) Salary: 32k basic 40k + OTE Fantastic and realistic bonus scheme and people earning much more! If you're looking for a new challenge, apply today with an up to date CV. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
May 22, 2026
Full time
Service Advisor Prestige Franchised Motor Dealership - Preston Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join the team. The Service Advisor position entails both working alongside the Service Manager and to deliver the goals of the business Welcome all customers at Service Reception in a warm and professional manner Advise customers of any additional work required Book vehicles into the department for work to be carried out Keep customers updated on the progress of their vehicle Delivering high levels of customer service, you will find their requirements and advise on cost, time scale and what exactly will happen. This role is within a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service Looking for someone with a strong customer service background, with the right personality and confidence to fit with the team. A professional, well presented, confident Service Advisor to work with the team on the front desk & workshop to hit and exceed targets. This is a position based on the front desk, customer facing, within a main dealership environment. The right individual must have previous motor trade experience as a Service Advisor or Aftersales Advisor. Having experience of Kerridge would be a distinct advantage but not essential The Benefits: 25 days holiday (plus bank holidays) Additional day's holiday on your birthday Discount retail shopping platform Preferential family rates Company pension scheme Death in Service policy Work wear supplied Childcare voucher scheme Cycle to work scheme Training, coaching and development funded Incentives and rewards Free tickets to local and national events Staff social events On site car parking Working hours/days: Mon - Fri: 8am to 5.30pm Sat: 8:30am - 12:30pm (1 in 3) Salary: 32k basic 40k + OTE Fantastic and realistic bonus scheme and people earning much more! If you're looking for a new challenge, apply today with an up to date CV. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Our client is seeking a Senior Account Escalation Manager to manage proactive escalation engagements. Delivering an enhanced level of interaction and personalized service to accounts that require proactive support. The Account Escalation Manager establishes a trusted short-term advisor relationship that works to ensure the overall customer satisfaction with our products and services. Inside IR35 Hybrid working Some business travel required Responsibilities Primary focus on delivering proactive engagements through the Preventative Escalation models. Understand all aspects of the engagement and develop a clear scope and get-well plan. 100% ownership of the proactive account escalation engagement and all activities that make up the get-well plan. Maintain disciplined and regular communications within accounts, from C-level executives to front line administrators, while building credibility through timely action and responsiveness during the proactive engagement. Co-ordination with all internal subject matter experts and stakeholders, acting as the primary decision point for all active customer activities pertaining to the proactive account escalation. Customer champion, a resource specifically focused on ensuring the customer environment maintains a stable state and increase customer satisfaction with ServiceNow, resulting in the continued growth of the account. Provide support on complex reactive account escalations as the business requires. Skills Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry Ability to see the bigger picture in situations Possess the type of magnetic personality that naturally builds relationships and instils trust Proven experience in similar roles at other Enterprise Software, ideally ITIL related companies, to include technical account management, program or project management. Experience working with Enterprise Software companies. Excellent written and verbal communication skills, with strong presentation and facilitation skills. Ability to effectively work in a culturally diverse environment Strong organizational and analytical skills Experience dealing with technical end-users in a support role ServiceNow Platform experience is a plus Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
May 22, 2026
Contractor
Our client is seeking a Senior Account Escalation Manager to manage proactive escalation engagements. Delivering an enhanced level of interaction and personalized service to accounts that require proactive support. The Account Escalation Manager establishes a trusted short-term advisor relationship that works to ensure the overall customer satisfaction with our products and services. Inside IR35 Hybrid working Some business travel required Responsibilities Primary focus on delivering proactive engagements through the Preventative Escalation models. Understand all aspects of the engagement and develop a clear scope and get-well plan. 100% ownership of the proactive account escalation engagement and all activities that make up the get-well plan. Maintain disciplined and regular communications within accounts, from C-level executives to front line administrators, while building credibility through timely action and responsiveness during the proactive engagement. Co-ordination with all internal subject matter experts and stakeholders, acting as the primary decision point for all active customer activities pertaining to the proactive account escalation. Customer champion, a resource specifically focused on ensuring the customer environment maintains a stable state and increase customer satisfaction with ServiceNow, resulting in the continued growth of the account. Provide support on complex reactive account escalations as the business requires. Skills Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry Ability to see the bigger picture in situations Possess the type of magnetic personality that naturally builds relationships and instils trust Proven experience in similar roles at other Enterprise Software, ideally ITIL related companies, to include technical account management, program or project management. Experience working with Enterprise Software companies. Excellent written and verbal communication skills, with strong presentation and facilitation skills. Ability to effectively work in a culturally diverse environment Strong organizational and analytical skills Experience dealing with technical end-users in a support role ServiceNow Platform experience is a plus Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in a face to face Residential fundraising environment on behalf of non profits. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
May 22, 2026
Full time
Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in a face to face Residential fundraising environment on behalf of non profits. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Job Title: Field Sales Advisor- Energy (Door to Door Sales) Location: Swindon / Bristol / London & Croydon Salary: £27,976 basic plus uncapped commission Our top performers typically earn an additional £1,200 per week on top of their basic salary! Hours: We welcome applications for all working patterns Are you ready to use your sales talent to make a genuine difference for customers' wallets and the planet? At Utilita, we're all about helping people stay in control of their energy, with smart tools that are kinder to the environment and kinder to their budget. As the UK's largest prepayment energy supplier, we combine innovative tech with practical, everyday support. As the friendly face of Utilita, you'll help existing customers and welcome new ones, showing them how our Pro Plant, Pro Pocket approach makes energy easier, greener, and more affordable. This is sales with purpose, supporting customers while promoting smarter, more sustainable energy use. Day to day, you will; Bring energy to life by showing customers how Utilita helps them save money, cut waste, and stay in complete control of their usage. Get hands-on with quick meter reads and keeping customer details refreshed and accurate. Kick-starting smarter living by booking smart meter installations that help households use less and save more. Have conversations that matter, building trust, solving problems, and offering real support that makes a genuine difference every day. Our USP - When the product and service speaks for itself, your job gets a whole lot easier You'll be sharing tools people genuinely appreciate: Friendly credit that gives families breathing space Power Ups & extra support when times are tough No contracts, just choice and transparency An award-winning app that reduces stress and cuts waste A company committed to fairness and lowering energy costs Who We're Looking For (to be successful in this role you will be required to pass a security vetting process). We're after someone who's not just driven, but genuinely enjoys getting out there, meeting people, and making a positive difference from day one. To thrive in this role, you'll bring: Confident communication skills. You're comfortable approaching anyone, asking the right questions, handling objections with ease, and explaining things clearly. Great listening skills. Because understanding what a customer really needs is often the key to earning their trust. Resilience and self-motivation. Field sales can be fast-paced and varied, and you bring the energy to keep going, stay positive, and hit your goals. A natural ability to build rapport. You can make people feel at ease and create a genuine connection in just a few minutes. The ability to use a tablet or handheld device confidently. Whether it's updating details, capturing leads, or showing customers how our tools work. A proactive, can-do attitude. You don't wait for opportunities, you create them. If you love meeting new people, enjoy being on the move, and are motivated by making an impact, you'll fit right in. Setting You Up for Success From day one, we give you everything you need to hit the ground running: Guaranteed basic salary + uncapped commission (£25 per live fuel; 15 a week = £375) £200 minimum commission in your first four weeks (T&Cs apply) Fast virtual induction, quick onboarding and ongoing development All essentials provided - branded uniform, ID badge, and company tablet You'll also enjoy: 25 days' holiday + bank holidays Smart pension: 5% from you, 4% from us Event perks including tickets to gigs, festivals and shows Healthcare support: dental, eye care, treatments, diagnostics, and consultations Death-in-service benefit (3 salary) 24/7 wellbeing support including counselling, GP access, legal and financial advice One paid volunteering day each year Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
May 22, 2026
Full time
Job Title: Field Sales Advisor- Energy (Door to Door Sales) Location: Swindon / Bristol / London & Croydon Salary: £27,976 basic plus uncapped commission Our top performers typically earn an additional £1,200 per week on top of their basic salary! Hours: We welcome applications for all working patterns Are you ready to use your sales talent to make a genuine difference for customers' wallets and the planet? At Utilita, we're all about helping people stay in control of their energy, with smart tools that are kinder to the environment and kinder to their budget. As the UK's largest prepayment energy supplier, we combine innovative tech with practical, everyday support. As the friendly face of Utilita, you'll help existing customers and welcome new ones, showing them how our Pro Plant, Pro Pocket approach makes energy easier, greener, and more affordable. This is sales with purpose, supporting customers while promoting smarter, more sustainable energy use. Day to day, you will; Bring energy to life by showing customers how Utilita helps them save money, cut waste, and stay in complete control of their usage. Get hands-on with quick meter reads and keeping customer details refreshed and accurate. Kick-starting smarter living by booking smart meter installations that help households use less and save more. Have conversations that matter, building trust, solving problems, and offering real support that makes a genuine difference every day. Our USP - When the product and service speaks for itself, your job gets a whole lot easier You'll be sharing tools people genuinely appreciate: Friendly credit that gives families breathing space Power Ups & extra support when times are tough No contracts, just choice and transparency An award-winning app that reduces stress and cuts waste A company committed to fairness and lowering energy costs Who We're Looking For (to be successful in this role you will be required to pass a security vetting process). We're after someone who's not just driven, but genuinely enjoys getting out there, meeting people, and making a positive difference from day one. To thrive in this role, you'll bring: Confident communication skills. You're comfortable approaching anyone, asking the right questions, handling objections with ease, and explaining things clearly. Great listening skills. Because understanding what a customer really needs is often the key to earning their trust. Resilience and self-motivation. Field sales can be fast-paced and varied, and you bring the energy to keep going, stay positive, and hit your goals. A natural ability to build rapport. You can make people feel at ease and create a genuine connection in just a few minutes. The ability to use a tablet or handheld device confidently. Whether it's updating details, capturing leads, or showing customers how our tools work. A proactive, can-do attitude. You don't wait for opportunities, you create them. If you love meeting new people, enjoy being on the move, and are motivated by making an impact, you'll fit right in. Setting You Up for Success From day one, we give you everything you need to hit the ground running: Guaranteed basic salary + uncapped commission (£25 per live fuel; 15 a week = £375) £200 minimum commission in your first four weeks (T&Cs apply) Fast virtual induction, quick onboarding and ongoing development All essentials provided - branded uniform, ID badge, and company tablet You'll also enjoy: 25 days' holiday + bank holidays Smart pension: 5% from you, 4% from us Event perks including tickets to gigs, festivals and shows Healthcare support: dental, eye care, treatments, diagnostics, and consultations Death-in-service benefit (3 salary) 24/7 wellbeing support including counselling, GP access, legal and financial advice One paid volunteering day each year Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Technical Success Manager - Cisco products, Cisco360 - Hybrid - £40,000 - £50,000 plus £5K-£10k bonus Do you want to work for a company with a clearly defined vision & strategy to set the industry alight? Do you want to be a key figurehead between a leading provider of IT services and solutions and their Cisco customers? Do you want to grow your career, within a company that provides real opportunities to develop on both a personal and technical level? Opportunity to join an epic business as a Cisco Technical Success Manager within a key team where you will work with many different parts of the team to assist clients in maximising their use of Cisco products and services. As the Cisco Technical (not hands-on) Customer Success Manager, you will be part of the specialist team that guides clients on their adoption strategy and consumption, this include current and future helping them to better understand their Cisco landscape and how to improve their understanding and usage to be of maximum benefit to them. Anyone with an exceptional understanding of the Cisco 360 Partner Program would be a great fit for this role. A full working knowledge of Cisco Products, their usage, application, and best adoption practices is essential. You are expected to hold your own in technical conversations with customers, giving advice or enlisting further technical resource where required. You will be working on a Hybrid basis, with (flexible 1-3) 2 days a week in an office, Leeds, Birmingham, Manchester, or Buckinghamshire as well as some travel to visit clients and Cisco's head office. Key Skills: Strong understanding of Cisco products and solutions to enable you to support customers with their adoption of products and services Great knowledge of Cisco360 Be highly self-motivated and goal-orientated Confidence to work in a customer-facing capacity Strong organisational skills Willingness to travel Duties and Responsibilities: Customer relationship management/rapport building Become a trusted advisor to customers and the glue between customers/internal teams Strong understanding of Cisco technologies and the elements of an End-to-End service. Ability to engage with customers, educate them on tech, best practices, and advice on new areas where value can be added. Experience in Senior-level IT Management and leadership within a Cisco environment Ability to inspire, lead and give guidance to technical and non-technical teams in IT operational environments. Strong customer-facing experience. Pipeline management - tracking customer projects, progress reports, and feedback Identifying and passing on expansion opportunities to Specialists and Account Managers Involvement and contribution towards shared inbox activities and any other shared team initiatives Cisco Technical Success Manager - Cisco, Cisco360 - Hybrid - £40,000 - £50,000 plus £5K-£10k bonus
May 22, 2026
Full time
Technical Success Manager - Cisco products, Cisco360 - Hybrid - £40,000 - £50,000 plus £5K-£10k bonus Do you want to work for a company with a clearly defined vision & strategy to set the industry alight? Do you want to be a key figurehead between a leading provider of IT services and solutions and their Cisco customers? Do you want to grow your career, within a company that provides real opportunities to develop on both a personal and technical level? Opportunity to join an epic business as a Cisco Technical Success Manager within a key team where you will work with many different parts of the team to assist clients in maximising their use of Cisco products and services. As the Cisco Technical (not hands-on) Customer Success Manager, you will be part of the specialist team that guides clients on their adoption strategy and consumption, this include current and future helping them to better understand their Cisco landscape and how to improve their understanding and usage to be of maximum benefit to them. Anyone with an exceptional understanding of the Cisco 360 Partner Program would be a great fit for this role. A full working knowledge of Cisco Products, their usage, application, and best adoption practices is essential. You are expected to hold your own in technical conversations with customers, giving advice or enlisting further technical resource where required. You will be working on a Hybrid basis, with (flexible 1-3) 2 days a week in an office, Leeds, Birmingham, Manchester, or Buckinghamshire as well as some travel to visit clients and Cisco's head office. Key Skills: Strong understanding of Cisco products and solutions to enable you to support customers with their adoption of products and services Great knowledge of Cisco360 Be highly self-motivated and goal-orientated Confidence to work in a customer-facing capacity Strong organisational skills Willingness to travel Duties and Responsibilities: Customer relationship management/rapport building Become a trusted advisor to customers and the glue between customers/internal teams Strong understanding of Cisco technologies and the elements of an End-to-End service. Ability to engage with customers, educate them on tech, best practices, and advice on new areas where value can be added. Experience in Senior-level IT Management and leadership within a Cisco environment Ability to inspire, lead and give guidance to technical and non-technical teams in IT operational environments. Strong customer-facing experience. Pipeline management - tracking customer projects, progress reports, and feedback Identifying and passing on expansion opportunities to Specialists and Account Managers Involvement and contribution towards shared inbox activities and any other shared team initiatives Cisco Technical Success Manager - Cisco, Cisco360 - Hybrid - £40,000 - £50,000 plus £5K-£10k bonus
Shift Pattern: Full Time Start date: 13/07/2026 Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 22, 2026
Full time
Shift Pattern: Full Time Start date: 13/07/2026 Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Service Advisor Franchised Motor Dealership - Stevenage Our client is looking for a driven experienced Service Advisor to join their prestige aftersales department. We are looking for a Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers. Salary: Basic up to 32,000 OTE: 37,500+ Monday to Friday 8am - 6pm 1 in 3 Saturdays What they can offer: Drive a great deal with discounts on new and used cars, plus servicing offers Company pension scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. If you're looking for a new challenge, apply today with an up to date CV. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
May 22, 2026
Full time
Service Advisor Franchised Motor Dealership - Stevenage Our client is looking for a driven experienced Service Advisor to join their prestige aftersales department. We are looking for a Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers. Salary: Basic up to 32,000 OTE: 37,500+ Monday to Friday 8am - 6pm 1 in 3 Saturdays What they can offer: Drive a great deal with discounts on new and used cars, plus servicing offers Company pension scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. If you're looking for a new challenge, apply today with an up to date CV. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
If you are a service-driven Insurance Advisor looking to develop your career within insurance and increase your salary, we have a unique opportunity to join an exceptional team at a specialist insurer. A leading, dynamic, and ambitious insurance business with a UK and global presence needs a full-time Insurance Adviser to join their growing team in Bournemouth. Initially for training you will need to be office based but following a successful probation hybrid working will be available. The salary for this position is up to 28,000 DOE. The successful candidate will know how to deliver exceptional service to personal Insurance customers. Experience in new business, processing renewals, carrying out mid-term adjustments and knowledge of the market are essential. The successful candidate must have; Experience in dealing with Commercial Insurance Excellent administrative skills and background Knowledge of insurance products and the insurance market Excellent customer service skills Proven track record of retention Passion for customer services and professionalism Excellent communication skills If this sounds like the sort of role you crave, get in touch! If providing exceptional service is at your core, this could be the role for you. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.
May 22, 2026
Full time
If you are a service-driven Insurance Advisor looking to develop your career within insurance and increase your salary, we have a unique opportunity to join an exceptional team at a specialist insurer. A leading, dynamic, and ambitious insurance business with a UK and global presence needs a full-time Insurance Adviser to join their growing team in Bournemouth. Initially for training you will need to be office based but following a successful probation hybrid working will be available. The salary for this position is up to 28,000 DOE. The successful candidate will know how to deliver exceptional service to personal Insurance customers. Experience in new business, processing renewals, carrying out mid-term adjustments and knowledge of the market are essential. The successful candidate must have; Experience in dealing with Commercial Insurance Excellent administrative skills and background Knowledge of insurance products and the insurance market Excellent customer service skills Proven track record of retention Passion for customer services and professionalism Excellent communication skills If this sounds like the sort of role you crave, get in touch! If providing exceptional service is at your core, this could be the role for you. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: July 2026 onwards Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Tyneside OR Gosforth . We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 22, 2026
Full time
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: July 2026 onwards Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Tyneside OR Gosforth . We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
We are looking for a friendly, professional, and customer-focused Customer Service Advisor to join our team. You will be the first point of contact for customers, providing excellent support and resolving queries efficiently through phone, email, live chat, or face-to-face communication. The successful candidate will have strong communication skills, a positive attitude, and the ability to work well in a fast-paced environment. As a Customer Service Advisor, you will be responsible for: Respond to customer enquiries promptly and professionally Handle incoming calls, emails, and online messages Resolve customer complaints and provide suitable solutions Process orders, payments, refunds, and account updates Maintain accurate customer records and documentation Work towards individual and team performance targets Escalate complex issues to the relevant department when necessary Deliver excellent customer service at all times Follow company policies, procedures, and data protection guidelines The ideal candidate will be: Customer-focused with a proactive approach Friendly, professional, and approachable Strong attention to detail Team player with a positive attitude Resilient under pressure
May 22, 2026
Full time
We are looking for a friendly, professional, and customer-focused Customer Service Advisor to join our team. You will be the first point of contact for customers, providing excellent support and resolving queries efficiently through phone, email, live chat, or face-to-face communication. The successful candidate will have strong communication skills, a positive attitude, and the ability to work well in a fast-paced environment. As a Customer Service Advisor, you will be responsible for: Respond to customer enquiries promptly and professionally Handle incoming calls, emails, and online messages Resolve customer complaints and provide suitable solutions Process orders, payments, refunds, and account updates Maintain accurate customer records and documentation Work towards individual and team performance targets Escalate complex issues to the relevant department when necessary Deliver excellent customer service at all times Follow company policies, procedures, and data protection guidelines The ideal candidate will be: Customer-focused with a proactive approach Friendly, professional, and approachable Strong attention to detail Team player with a positive attitude Resilient under pressure
Aftersales Manager We're seeking an experienced Aftersales Manager to lead service and warranty operations. You'll manage a team of advisors and technicians, drive workshop performance, and ensure an excellent customer experience. Key Responsibilities Lead the aftersales team and oversee daily operations Handle escalated customer issues and warranty claims Improve workshop efficiency, productivity and turnaround times Monitor KPIs (labour hours, WIP, CSI, rework) Ensure high standards in diagnostics, repairs and quality control Support systems implementation and continuous improvement Collaborate with sales and logistics for smooth vehicle handovers About You Proven aftersales management experience (motor trade) Strong technical and commercial understanding Effective leader with excellent communication skills Organised and able to thrive in a fast-paced environment What's on Offer 45k + bonus Company car, pension, and benefits
May 22, 2026
Full time
Aftersales Manager We're seeking an experienced Aftersales Manager to lead service and warranty operations. You'll manage a team of advisors and technicians, drive workshop performance, and ensure an excellent customer experience. Key Responsibilities Lead the aftersales team and oversee daily operations Handle escalated customer issues and warranty claims Improve workshop efficiency, productivity and turnaround times Monitor KPIs (labour hours, WIP, CSI, rework) Ensure high standards in diagnostics, repairs and quality control Support systems implementation and continuous improvement Collaborate with sales and logistics for smooth vehicle handovers About You Proven aftersales management experience (motor trade) Strong technical and commercial understanding Effective leader with excellent communication skills Organised and able to thrive in a fast-paced environment What's on Offer 45k + bonus Company car, pension, and benefits
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 22, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
We have a new and exciting opportunity for a graduate to join a unique and award-winning housing association to work as a Health Safety and Compliance Advisor who will assist with Data. In this role you will be part of a team that delivers engagement plans that build trust, reduce no access rates and delivers compliance - helping residents to both feel and be safe in their homes. This role will suit you if you enjoy working with data and risk management and are comfortable with assisting in a variety of areas, such as contractor procurement, systems updates and arranging meetings. We are looking for an individual who, ideally, has experience or interested in a career in landlord hazards and compliance, such as building safety, fire safety, gas, electrical, asbestos and water hygiene. The specific opportunity here is to act as service lead and Data Advocate on data management, supporting the business in the introduction of new processes and software, ensuring functions embed into team workstreams. If you're comfortable with deadlines, reports and want to be part of all things compliance, and have a positive approach to delivery, quality and customer service, this could be the ideal role for you Closing date for applications is Midnight on Sunday 31 May with interviews scheduled to take place in person on Thursday 18 June 2026. About Phoenix Community Housing Phoenix is a housing organisation with a difference. We're led by our residents, with a tenant as our Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day. We believe this is our core strength and it's helped us achieve a wide range of accolades and awards. We're based in south Lewisham, London, and are proud to be building new homes in our area. We've grown as a housing association, and we now manage more than 7,700 homes, with around 6,500 social rented homes, 1,200 leasehold properties and more than 30 shared ownership properties. Our new Corporate Plan will help us deliver on our vision of 'together building a better future for our Phoenix Community', supported by strategies to refresh our approach to resident involvement, customer service, sustainability and ensuring that all residents can enjoy good quality, safe and affordable homes. Our big ambitions apply to our staff too. We are pleased to offer a generous benefits package, including our wellbeing programme, comprehensive learning and development and a culture of employee involvement. If you think you're the right person to help us, make the next stage of our journey, then we'd love to hear from you. We strongly believe in a work-life balance, so we'd be pleased to talk about part-time flexible working and job-sharing options. Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. To apply for this role please complete our online application form, outlining how you meet the requirements of the role by Noon on Monday 13 January 2025. You can find more information about the role in the job description. You can find more information about how we process and store your data in our Privacy Notice.
May 22, 2026
Full time
We have a new and exciting opportunity for a graduate to join a unique and award-winning housing association to work as a Health Safety and Compliance Advisor who will assist with Data. In this role you will be part of a team that delivers engagement plans that build trust, reduce no access rates and delivers compliance - helping residents to both feel and be safe in their homes. This role will suit you if you enjoy working with data and risk management and are comfortable with assisting in a variety of areas, such as contractor procurement, systems updates and arranging meetings. We are looking for an individual who, ideally, has experience or interested in a career in landlord hazards and compliance, such as building safety, fire safety, gas, electrical, asbestos and water hygiene. The specific opportunity here is to act as service lead and Data Advocate on data management, supporting the business in the introduction of new processes and software, ensuring functions embed into team workstreams. If you're comfortable with deadlines, reports and want to be part of all things compliance, and have a positive approach to delivery, quality and customer service, this could be the ideal role for you Closing date for applications is Midnight on Sunday 31 May with interviews scheduled to take place in person on Thursday 18 June 2026. About Phoenix Community Housing Phoenix is a housing organisation with a difference. We're led by our residents, with a tenant as our Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day. We believe this is our core strength and it's helped us achieve a wide range of accolades and awards. We're based in south Lewisham, London, and are proud to be building new homes in our area. We've grown as a housing association, and we now manage more than 7,700 homes, with around 6,500 social rented homes, 1,200 leasehold properties and more than 30 shared ownership properties. Our new Corporate Plan will help us deliver on our vision of 'together building a better future for our Phoenix Community', supported by strategies to refresh our approach to resident involvement, customer service, sustainability and ensuring that all residents can enjoy good quality, safe and affordable homes. Our big ambitions apply to our staff too. We are pleased to offer a generous benefits package, including our wellbeing programme, comprehensive learning and development and a culture of employee involvement. If you think you're the right person to help us, make the next stage of our journey, then we'd love to hear from you. We strongly believe in a work-life balance, so we'd be pleased to talk about part-time flexible working and job-sharing options. Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. To apply for this role please complete our online application form, outlining how you meet the requirements of the role by Noon on Monday 13 January 2025. You can find more information about the role in the job description. You can find more information about how we process and store your data in our Privacy Notice.
Service Advisor - Oxford - £17.50 per hour DOE - Weekly Pay - Flexible Contract Length - Full Time or Part Time - Our client, a busy franchised main dealership, in Oxford has the requirement for an experienced Service Advisor to join their Aftersales team on a Temporary/Contract basis with an IMMEDIATE START. 47.5 paid hours guaranteed per week. PAYE NO WEEKENDS Weekly Pay. Further contracts available for the right candidate. What's in it for you? Working with KPI People comes with a whole host of benefits: Competitive Hourly Rates. Weekly pay. Guaranteed 47.5 paid hours per week with overtime available. Referral Scheme Have an experienced recruitment consultant available for you day and night. PAYE NO WEEKEND WORK UNLESS WANTED. Flexible contracts to suit you. Experience & Qualifications Required 12 months Motor Trade Service Advisor experience Franchised dealer experience is desirable. Kerridge or Pinnacle experience desirable Full UK Driving Licence Excellent References Role details for Oxford Up to £17.50 per hour (DOE). Minimum of 47.5 hours a week. Overtime available No Weekends IMMEDIATE START AVAILABLE KPI People are Dealership Recruitment Specialists offering our Candidates and Clients, Permanent, Contract and Temporary recruitment solutions across the UK. We have Full Time & Part Time Vehicle Technician, MOT Tester, Service Advisor, Parts Advisor and Showroom Host / Receptionist contracts available nationwide. If this role is not for you, but you are interested in working with KPI People, please contact us to discuss other contracts we have available and waiting for you.
May 22, 2026
Seasonal
Service Advisor - Oxford - £17.50 per hour DOE - Weekly Pay - Flexible Contract Length - Full Time or Part Time - Our client, a busy franchised main dealership, in Oxford has the requirement for an experienced Service Advisor to join their Aftersales team on a Temporary/Contract basis with an IMMEDIATE START. 47.5 paid hours guaranteed per week. PAYE NO WEEKENDS Weekly Pay. Further contracts available for the right candidate. What's in it for you? Working with KPI People comes with a whole host of benefits: Competitive Hourly Rates. Weekly pay. Guaranteed 47.5 paid hours per week with overtime available. Referral Scheme Have an experienced recruitment consultant available for you day and night. PAYE NO WEEKEND WORK UNLESS WANTED. Flexible contracts to suit you. Experience & Qualifications Required 12 months Motor Trade Service Advisor experience Franchised dealer experience is desirable. Kerridge or Pinnacle experience desirable Full UK Driving Licence Excellent References Role details for Oxford Up to £17.50 per hour (DOE). Minimum of 47.5 hours a week. Overtime available No Weekends IMMEDIATE START AVAILABLE KPI People are Dealership Recruitment Specialists offering our Candidates and Clients, Permanent, Contract and Temporary recruitment solutions across the UK. We have Full Time & Part Time Vehicle Technician, MOT Tester, Service Advisor, Parts Advisor and Showroom Host / Receptionist contracts available nationwide. If this role is not for you, but you are interested in working with KPI People, please contact us to discuss other contracts we have available and waiting for you.
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 22, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Customer Accounts Advisor position at Trinity Estates Location - Trinity Estates - Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN Working Hours - 09:00 - 17:15 Monday - Friday Salary - Competitive About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team. Trinity is part of the Trinity Property Group, an Odevo Group Company. Benefits: The company offers various benefits, including: 24 days annual leave for work-life balance. Discounts on shopping and services through Perkbox. Employee Assistance Programme for confidential support. Hybrid and flexible work opportunities. Financial support for personal development. Opportunities for career growth. Recognition incentives. Cycle to Work scheme for a healthy lifestyle. Employee Referral Scheme for potential bonuses. Job Description: The role of Customer Accounts Advisor is responsible for collections and credit control, as well as maintenance of the Sales Ledger accounts for a given portfolio. Key responsibilities and tasks include: Collections, credit control and query management of a portfolio with a high volume of accounts (largely private-residential customers with the balance being businesses/organisations). Reporting on portfolio aged debt and highlighting major issues to supervisor, management and Property Team. Resolving and co-ordinating resolution of disputes/queries and account queries with internal teams to enable procurement of payment. Corresponding with debtors via telephone, written (letter/email) communications chasing settlements and addressing issues, requests, queries. Generating cyclical (process driven) reminder/chase letters, statements and coordinating instructions to external solicitors, etc. Arranging and monitoring payment plans for accounts in arrears directly with account holders. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: Credit control and customer service experience. Knowledge, experience or an interest in the property management industry (service charge/rent) Excellent communications skills essential - written and spoken. Good IT experience/literacy (Word & Excel). Resilient, tenacious & target driven, with excellent organisation skills. Team player with good work ethics. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Trinity Estates on or our . If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number .
May 22, 2026
Full time
Customer Accounts Advisor position at Trinity Estates Location - Trinity Estates - Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN Working Hours - 09:00 - 17:15 Monday - Friday Salary - Competitive About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team. Trinity is part of the Trinity Property Group, an Odevo Group Company. Benefits: The company offers various benefits, including: 24 days annual leave for work-life balance. Discounts on shopping and services through Perkbox. Employee Assistance Programme for confidential support. Hybrid and flexible work opportunities. Financial support for personal development. Opportunities for career growth. Recognition incentives. Cycle to Work scheme for a healthy lifestyle. Employee Referral Scheme for potential bonuses. Job Description: The role of Customer Accounts Advisor is responsible for collections and credit control, as well as maintenance of the Sales Ledger accounts for a given portfolio. Key responsibilities and tasks include: Collections, credit control and query management of a portfolio with a high volume of accounts (largely private-residential customers with the balance being businesses/organisations). Reporting on portfolio aged debt and highlighting major issues to supervisor, management and Property Team. Resolving and co-ordinating resolution of disputes/queries and account queries with internal teams to enable procurement of payment. Corresponding with debtors via telephone, written (letter/email) communications chasing settlements and addressing issues, requests, queries. Generating cyclical (process driven) reminder/chase letters, statements and coordinating instructions to external solicitors, etc. Arranging and monitoring payment plans for accounts in arrears directly with account holders. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: Credit control and customer service experience. Knowledge, experience or an interest in the property management industry (service charge/rent) Excellent communications skills essential - written and spoken. Good IT experience/literacy (Word & Excel). Resilient, tenacious & target driven, with excellent organisation skills. Team player with good work ethics. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Trinity Estates on or our . If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number .
Shift Pattern: Full Time Start date: 13/07/2026 Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 22, 2026
Full time
Shift Pattern: Full Time Start date: 13/07/2026 Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
