Claims Handler / Paralegal

Job Title: Claims Handler / Paralegal

Location: Middlesbrough - Office Based

Salary: Competitive

Job Type: Permanent - Full Time

The Company:

Bulkhaul Limited provide a global service for the distribution of bulk liquids and powders and has representation in over 100 countries worldwide. The operation is controlled from our corporate headquarters in Middlesbrough, supported by Bulkhaul offices strategically located in the United States, Japan, Singapore, Korea, Brazil, Belgium and Germany.

About The Role:

Continued growth of our business provides several career opportunities within the organisation. We are now seeking a highly motivated individual to join our Claims team on a full-time basis at our head office in Middlesbrough. The successful candidate will report to the Solicitor Claims Manager and will be responsible for a varied caseload of claims involving our vast tank container and vehicle fleet. The position available is a busy, challenging role and requires a high level of commitment.

Key Responsibilities

• Managing a large and varied caseload, from inception to conclusion, in compliance with the Company's Claims Handling Procedure.
• Liaising with colleagues, customers, and suppliers to obtain all relevant documentation in support of claims within designated areas.
• Reviewing available information to make an informed decision on liability.
• General debt recovery - both domestic and international. Managing own caseload and liaising with third parties as required.

About you:

Core Skills/Attributes:

• Exceptional organisational skills and ability to prioritise multiple claims efficiently.
• Strong interpersonal skills, ability to work with and support individuals within the Claims Department and correspond effectively with colleagues and third parties domestically and internationally.
• Excellent written and verbal communication skills.
• Ability to meet deadlines and manage multiple tasks.
• Good time management

Desired experience:

• Previous experience within a Paralegal/claims handling role or within the shipping/transportation or freight forwarding industry is advantageous but not essential.

Why should you apply?

• Various Pension Schemes.
• Private Health Cover, with access to a Digital GP.
• Death in Service Benefit.
• Annual Pay review.
• 33 days holiday per annum, including bank holidays.
• A supportive and collaborative work environment.
• Excellent office facilities on a site with 24 hr security, and secure onsite parking. Own transport is recommended due to location (public transport services are available).
• Opportunities for career development and progression within a global company.
• Comprehensive training.
• Employee assistance program and well-being initiatives.

Additional Information:

Please note that any offer of employment will be subject to satisfactory previous employment history and verification of education and work eligibility.

Bulkhaul Limited is an equal opportunity and disability confident employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join Bulkhaul Limited and become a key player in a team that values dedication, innovation, and excellence in global logistics!

Please click APPLY to be redirected to our careers page to complete your application.

Please note that the role may not always be visible straight away on the careers page and therefore to apply if this role doesn't appear, you will need to click on the apply now button on another role and you will be given the option to select from a drop down of jobs. You should be able to then select the correct role from the drop down to proceed.

Candidates with the relevant experience or job titles of: Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant, Paralegal, Legal Claims Administrator, Legal Secretary may all be considered.