Your new company This role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce. Your new role The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services. Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns. Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity. Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities. Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments. Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks. Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability. Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives. Ensure appropriate capacity for major business events, releases, migrations, and peak periods. Maintain regular reporting covering consumption, forecasts, risks, and recommended actions. Accountable for the accuracy and quality of global demand and capacity forecasts. Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans. Maintain a single source of truth for demand, consumption, and capacity insights. Provide leadership with proactive recommendations for investment, optimisation, and scaling actions. Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies. Prepare and run capacity governance routines including monthly capacity reviews. Ensure readiness and capacity availability for major business or technology events. Support cloud optimisation and FinOps activities with accurate consumption modelling. Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration: Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs. Collaborate with EA to ensure strategic alignment with long-term architectural evolution. Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals. Engage with PMO to validate capacity readiness for projects, migrations, and releases. Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput. Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts. Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable: Global Demand & Capacity Forecast (rolling 12-36 months). Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload). Monthly Consumption & Capacity Report including risks, hotspots, and future projections. Quarterly Capacity Review Pack including investment proposals and optimisation insights. Capacity inputs for PMO readiness assessments, budgeting, and prioritisation. Documentation of mitigation actions for capacity-related risks. Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures: Accuracy of demand and capacity forecasts. Reduction of unplanned capacity-related incidents or outages. Timeliness of capacity reporting and insights. Optimisation impact (cloud savings, resource efficiency gains). Stakeholder satisfaction across Technology, Finance, Regions, and Vendors. Alignment of capacity with business demand and technology roadmaps. What you'll need to succeed Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar). Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (e.g., Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models, RBAC, and secure automation practices. Ability nonrepresentational issues and translate them into automation solutions. Experience working with MSPs and global delivery models What you'll get in return Competitive base salary + bonus + benefits aligned to the seniority of the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 18, 2026
Full time
Your new company This role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce. Your new role The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services. Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns. Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity. Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities. Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments. Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks. Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability. Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives. Ensure appropriate capacity for major business events, releases, migrations, and peak periods. Maintain regular reporting covering consumption, forecasts, risks, and recommended actions. Accountable for the accuracy and quality of global demand and capacity forecasts. Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans. Maintain a single source of truth for demand, consumption, and capacity insights. Provide leadership with proactive recommendations for investment, optimisation, and scaling actions. Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies. Prepare and run capacity governance routines including monthly capacity reviews. Ensure readiness and capacity availability for major business or technology events. Support cloud optimisation and FinOps activities with accurate consumption modelling. Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration: Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs. Collaborate with EA to ensure strategic alignment with long-term architectural evolution. Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals. Engage with PMO to validate capacity readiness for projects, migrations, and releases. Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput. Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts. Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable: Global Demand & Capacity Forecast (rolling 12-36 months). Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload). Monthly Consumption & Capacity Report including risks, hotspots, and future projections. Quarterly Capacity Review Pack including investment proposals and optimisation insights. Capacity inputs for PMO readiness assessments, budgeting, and prioritisation. Documentation of mitigation actions for capacity-related risks. Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures: Accuracy of demand and capacity forecasts. Reduction of unplanned capacity-related incidents or outages. Timeliness of capacity reporting and insights. Optimisation impact (cloud savings, resource efficiency gains). Stakeholder satisfaction across Technology, Finance, Regions, and Vendors. Alignment of capacity with business demand and technology roadmaps. What you'll need to succeed Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar). Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (e.g., Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models, RBAC, and secure automation practices. Ability nonrepresentational issues and translate them into automation solutions. Experience working with MSPs and global delivery models What you'll get in return Competitive base salary + bonus + benefits aligned to the seniority of the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
About Us At Medius, we believe managing finance should be about strategy, not stress. That same mindset shapes not only the solutions we build, but also the culture we create for our people. We remove complexity, embrace innovation, and give our teams the freedom to focus on what truly matters - whether that's transforming the future of finance with AI or finding balance to go home on time. Founded in Sweden in 2001, Medius has grown from a local startup into a global leader in cloud based spend management solutions. Today, thousands of organizations worldwide trust us to simplify accounts payable and spend management processes. Our journey has been driven by continuous innovation, a passion for technology, and above all - the people who make it happen. We're more than a software company. We're a team of problem solvers, innovators and collaborators working together to reinvent the category of accounts payable. Our solutions use Artificial Intelligence to eliminate manual work, bring clarity, confidence, and control, and empower finance teams of the future. Job overview We are seeking a highly organized and proactive Technical Operations Manager to support the effective delivery of services across our EMEA region. This role sits at the intersection of resource planning, technical operations, and continuous improvement, ensuring optimal utilisation of technical teams while driving efficiency across project delivery and support functions. The successful candidate will play a key role in aligning delivery demands with available resources, improving operational workflows, and supporting the ongoing technical enablement strategy in line with business growth and product direction. Responsibilities and Duties Resource Planning & Scheduling Own and manage the allocation of technical resources in response to requests from Delivery Managers and Project Managers Maintain and optimise resource schedules, ensuring alignment with project priorities and timelines Continuously monitor resource utilisation and adjust allocations to maximise efficiency and delivery outcomes Project & Change Coordination Track and manage changes across active projects, updating resourcing plans accordingly Collaborate closely with Delivery and Project Management teams to ensure transparency and alignment on resource impacts Technical Support Triage Act as a central point for triaging incoming technical support requests Assign appropriate technical resources based on priority, complexity, and skillset Ensure timely resolution by monitoring progress and escalating where necessary Operational Efficiency & Continuous Improvement Evaluate how technical resources are utilized across projects and support activities Identify inefficiencies, bottlenecks, and opportunities for optimisation in scheduling and delivery practices Lead or contribute to change management initiatives, engaging with CXO leadership and cross functional teams Recommend and implement system and process improvements to enhance visibility, tracking, and operational efficiency Technical Enablement Support Support the coordination and organization of technical enablement initiatives across the business Work with enablement teams to facilitate cross training of Technical Consultants on additional ERP systems aligned with company strategy Assist in enabling Application Consultants to deploy standard ERP connectors with reduced dependency on Technical Consultants Contribute to the upskilling of the wider Medius functions, improving self sufficiency in handling standard technical and ERP related issues People Management (EMEA) Provide line management support for selected team members within the EMEA region, as required Support performance management, development planning, and team engagement initiatives in collaboration with senior leadership Qualifications Proven experience in change management, resource management, operations, or project coordination within a SaaS or technology driven environment Strong understanding of project delivery lifecycles and technical support processes Ability to manage competing priorities and make data driven decisions in a fast paced environment Experience driving operational improvements and change management initiatives Excellent stakeholder management skills, with the ability to influence at all levels, including senior leadership (CXO) Strong organisational skills with high attention to detail and process discipline Familiarity with ERP systems and technical consulting environments is highly desirable Personal Attributes Highly analytical with a continuous improvement mindset Proactive, solution oriented, and adaptable Strong communicator with the ability to coordinate across distributed teams Comfortable working in a dynamic, scaling SaaS organisation Medius is committed to fair and equitable compensation practices. Actual compensation will be determined based on several factors, including but not limited to relevant skills, experience, qualifications, certifications, internal equity, and the geographic location in which the role is performed. Compensation may vary for roles performed in different locations due to differences in the cost of labor. The total compensation package for this position may also include eligibility for variable compensation (such as a performance bonus or commission), benefits, and/or participation in other incentive or benefit plans, in accordance with the terms of the applicable plans. Benefits may include medical, dental, and vision coverage, paid time off, and retirement benefits, subject to eligibility requirements. Medius is an equal opportunity employer. We are committed to providing equal employment opportunities to all qualified applicants and employees, without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, ancestry, age, disability (physical or mental), genetic information, medical condition, marital status, citizenship or immigration status, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws. If you require a reasonable accommodation due to a disability or for religious reasons during the application or interview process, please review our accommodations process.
May 18, 2026
Full time
About Us At Medius, we believe managing finance should be about strategy, not stress. That same mindset shapes not only the solutions we build, but also the culture we create for our people. We remove complexity, embrace innovation, and give our teams the freedom to focus on what truly matters - whether that's transforming the future of finance with AI or finding balance to go home on time. Founded in Sweden in 2001, Medius has grown from a local startup into a global leader in cloud based spend management solutions. Today, thousands of organizations worldwide trust us to simplify accounts payable and spend management processes. Our journey has been driven by continuous innovation, a passion for technology, and above all - the people who make it happen. We're more than a software company. We're a team of problem solvers, innovators and collaborators working together to reinvent the category of accounts payable. Our solutions use Artificial Intelligence to eliminate manual work, bring clarity, confidence, and control, and empower finance teams of the future. Job overview We are seeking a highly organized and proactive Technical Operations Manager to support the effective delivery of services across our EMEA region. This role sits at the intersection of resource planning, technical operations, and continuous improvement, ensuring optimal utilisation of technical teams while driving efficiency across project delivery and support functions. The successful candidate will play a key role in aligning delivery demands with available resources, improving operational workflows, and supporting the ongoing technical enablement strategy in line with business growth and product direction. Responsibilities and Duties Resource Planning & Scheduling Own and manage the allocation of technical resources in response to requests from Delivery Managers and Project Managers Maintain and optimise resource schedules, ensuring alignment with project priorities and timelines Continuously monitor resource utilisation and adjust allocations to maximise efficiency and delivery outcomes Project & Change Coordination Track and manage changes across active projects, updating resourcing plans accordingly Collaborate closely with Delivery and Project Management teams to ensure transparency and alignment on resource impacts Technical Support Triage Act as a central point for triaging incoming technical support requests Assign appropriate technical resources based on priority, complexity, and skillset Ensure timely resolution by monitoring progress and escalating where necessary Operational Efficiency & Continuous Improvement Evaluate how technical resources are utilized across projects and support activities Identify inefficiencies, bottlenecks, and opportunities for optimisation in scheduling and delivery practices Lead or contribute to change management initiatives, engaging with CXO leadership and cross functional teams Recommend and implement system and process improvements to enhance visibility, tracking, and operational efficiency Technical Enablement Support Support the coordination and organization of technical enablement initiatives across the business Work with enablement teams to facilitate cross training of Technical Consultants on additional ERP systems aligned with company strategy Assist in enabling Application Consultants to deploy standard ERP connectors with reduced dependency on Technical Consultants Contribute to the upskilling of the wider Medius functions, improving self sufficiency in handling standard technical and ERP related issues People Management (EMEA) Provide line management support for selected team members within the EMEA region, as required Support performance management, development planning, and team engagement initiatives in collaboration with senior leadership Qualifications Proven experience in change management, resource management, operations, or project coordination within a SaaS or technology driven environment Strong understanding of project delivery lifecycles and technical support processes Ability to manage competing priorities and make data driven decisions in a fast paced environment Experience driving operational improvements and change management initiatives Excellent stakeholder management skills, with the ability to influence at all levels, including senior leadership (CXO) Strong organisational skills with high attention to detail and process discipline Familiarity with ERP systems and technical consulting environments is highly desirable Personal Attributes Highly analytical with a continuous improvement mindset Proactive, solution oriented, and adaptable Strong communicator with the ability to coordinate across distributed teams Comfortable working in a dynamic, scaling SaaS organisation Medius is committed to fair and equitable compensation practices. Actual compensation will be determined based on several factors, including but not limited to relevant skills, experience, qualifications, certifications, internal equity, and the geographic location in which the role is performed. Compensation may vary for roles performed in different locations due to differences in the cost of labor. The total compensation package for this position may also include eligibility for variable compensation (such as a performance bonus or commission), benefits, and/or participation in other incentive or benefit plans, in accordance with the terms of the applicable plans. Benefits may include medical, dental, and vision coverage, paid time off, and retirement benefits, subject to eligibility requirements. Medius is an equal opportunity employer. We are committed to providing equal employment opportunities to all qualified applicants and employees, without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, ancestry, age, disability (physical or mental), genetic information, medical condition, marital status, citizenship or immigration status, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws. If you require a reasonable accommodation due to a disability or for religious reasons during the application or interview process, please review our accommodations process.
Role: Accounts and Business Advisory Senior Manager Location: Stockport Salary: £60,000-£70,000 per annum Permanent 37.5 hours per week Overview and Opportunity We are working with a leading professional services firm in their search for an experienced Accounts Senior Manager to join their Stockport branch. Job description This is a senior leadership role suited to a commercially minded practice professional with strong technical expertise, exceptional client management skills, and a passion for developing people. You will play a key role in overseeing complex client portfolios, delivering strategic business advice, and supporting the continued growth of the practice. The successful candidate will act as a trusted advisor to clients while driving operational excellence across the team. Main Responsibilities: Manage and develop strong client relationships, acting as a trusted advisor across a diverse portfolio Deliver strategic accounting and business advisory services tailored to client needs Lead stakeholder meetings and identify opportunities to add value through commercial and operational improvements Oversee accounts preparation and review, ensuring compliance with accounting, tax, and regulatory requirements Provide guidance on corporate tax, VAT, audit thresholds, and wider business advisory matters Promote the use of technology and digital solutions to improve efficiency and client outcomes Lead, mentor, and develop team members, fostering a collaborative and high-performing culture Support business growth through networking, referrals, and identifying new client opportunities Drive continuous improvement across processes, service delivery, and team performance Ideal Candidate: ACA, ACCA, CA qualified or qualified by experience Strong background within an accountancy practice environment Proven experience managing client portfolios and leading teams Excellent technical accounting and advisory knowledge Commercially aware with strong business development capability Confident communicator with the ability to influence senior stakeholders Strong organisational skills with the ability to manage multiple priorities effectively Passionate about developing people and driving service excellence Benefits: Competitive salary and benefits package Senior leadership opportunity within a growing practice Collaborative and supportive working environment Exposure to a broad and varied client portfolio Clear progression and long-term career development opportunities Opportunity to influence operational strategy and practice growth
May 18, 2026
Full time
Role: Accounts and Business Advisory Senior Manager Location: Stockport Salary: £60,000-£70,000 per annum Permanent 37.5 hours per week Overview and Opportunity We are working with a leading professional services firm in their search for an experienced Accounts Senior Manager to join their Stockport branch. Job description This is a senior leadership role suited to a commercially minded practice professional with strong technical expertise, exceptional client management skills, and a passion for developing people. You will play a key role in overseeing complex client portfolios, delivering strategic business advice, and supporting the continued growth of the practice. The successful candidate will act as a trusted advisor to clients while driving operational excellence across the team. Main Responsibilities: Manage and develop strong client relationships, acting as a trusted advisor across a diverse portfolio Deliver strategic accounting and business advisory services tailored to client needs Lead stakeholder meetings and identify opportunities to add value through commercial and operational improvements Oversee accounts preparation and review, ensuring compliance with accounting, tax, and regulatory requirements Provide guidance on corporate tax, VAT, audit thresholds, and wider business advisory matters Promote the use of technology and digital solutions to improve efficiency and client outcomes Lead, mentor, and develop team members, fostering a collaborative and high-performing culture Support business growth through networking, referrals, and identifying new client opportunities Drive continuous improvement across processes, service delivery, and team performance Ideal Candidate: ACA, ACCA, CA qualified or qualified by experience Strong background within an accountancy practice environment Proven experience managing client portfolios and leading teams Excellent technical accounting and advisory knowledge Commercially aware with strong business development capability Confident communicator with the ability to influence senior stakeholders Strong organisational skills with the ability to manage multiple priorities effectively Passionate about developing people and driving service excellence Benefits: Competitive salary and benefits package Senior leadership opportunity within a growing practice Collaborative and supportive working environment Exposure to a broad and varied client portfolio Clear progression and long-term career development opportunities Opportunity to influence operational strategy and practice growth
Our client, a leading name in the energy sector, is currently seeking an Indirect Tax Manager to join their team in Warwick permanently. This is a fantastic opportunity to step into a hands-on indirect tax role within a prominent FTSE 30 organisation, working closely with the Indirect Tax Senior Manager to support the delivery of the indirect tax strategy, whilst providing practical advice and ensuring the business stays compliant in a fast-moving regulatory landscape. Key Responsibilities: Provide high-quality indirect tax advice and analysis to support commercial decision-making across the business. Support VAT treatment for new services, cross-border activities, property income, and business operations to optimise VAT recovery. Maintain the property register and work closely with property teams to ensure accurate reporting. Assess the indirect tax impact of new legislation and regulatory changes, clearly communicating risks and opportunities. Support the delivery and review of UK VAT returns, including for National Grid Ventures entities. Manage the Group's partial exemption position, considering both existing and new sources of exempt income. Assist with compliance obligations across other indirect taxes, including CBAM, CCL and red diesel. Develop and maintain internal policies, guidance, and training to strengthen tax governance. Coordinate responses to HMRC and other tax authority queries, audits, and information requests. Build strong relationships with Finance, Legal, Shared Services, operational teams, and external advisers, supporting wider tax projects and risk initiatives. Job Requirements: Strong VAT technical knowledge with the experience to operate confidently at a managerial level. CTA qualification is desirable, but not essential. Ability to work effectively both independently and collaboratively within a team. Strong interpersonal skills with a natural ability to build trusted relationships across the business. Benefits: Competitive salary with performance-based bonuses Generous contributory pension scheme Access to flexible benefits such as a share incentive plan, salary sacrifice car, and technology schemes Support via employee assistance lines Matched charity giving If you are an experienced indirect tax professional looking for a new opportunity to further develop your career in the energy sector, we would love to hear from you. Apply now to join our client's dynamic and driven team in Warwick.
May 18, 2026
Full time
Our client, a leading name in the energy sector, is currently seeking an Indirect Tax Manager to join their team in Warwick permanently. This is a fantastic opportunity to step into a hands-on indirect tax role within a prominent FTSE 30 organisation, working closely with the Indirect Tax Senior Manager to support the delivery of the indirect tax strategy, whilst providing practical advice and ensuring the business stays compliant in a fast-moving regulatory landscape. Key Responsibilities: Provide high-quality indirect tax advice and analysis to support commercial decision-making across the business. Support VAT treatment for new services, cross-border activities, property income, and business operations to optimise VAT recovery. Maintain the property register and work closely with property teams to ensure accurate reporting. Assess the indirect tax impact of new legislation and regulatory changes, clearly communicating risks and opportunities. Support the delivery and review of UK VAT returns, including for National Grid Ventures entities. Manage the Group's partial exemption position, considering both existing and new sources of exempt income. Assist with compliance obligations across other indirect taxes, including CBAM, CCL and red diesel. Develop and maintain internal policies, guidance, and training to strengthen tax governance. Coordinate responses to HMRC and other tax authority queries, audits, and information requests. Build strong relationships with Finance, Legal, Shared Services, operational teams, and external advisers, supporting wider tax projects and risk initiatives. Job Requirements: Strong VAT technical knowledge with the experience to operate confidently at a managerial level. CTA qualification is desirable, but not essential. Ability to work effectively both independently and collaboratively within a team. Strong interpersonal skills with a natural ability to build trusted relationships across the business. Benefits: Competitive salary with performance-based bonuses Generous contributory pension scheme Access to flexible benefits such as a share incentive plan, salary sacrifice car, and technology schemes Support via employee assistance lines Matched charity giving If you are an experienced indirect tax professional looking for a new opportunity to further develop your career in the energy sector, we would love to hear from you. Apply now to join our client's dynamic and driven team in Warwick.
Principal Network Architect (Consultant) As a Principal Network Architect , you will be a trusted advisor, technical authority, and strategic partner to our clients. You will lead the design of complex, secure, and scalable network architectures, translating business requirements into robust technical solutions. This role combines technical leadership, solution architecture, consultancy, and pre-sales engagement, requiring a strong ability to operate at both strategic and hands-on levels. You will work closely with customers, sales, delivery teams, engineering functions, and senior stakeholders-guiding engagements from initial concept through to detailed design, delivery oversight and operational readiness. Key Responsibilities Client Engagement & Consultancy Operate as a trusted advisor for key clients and prospective customers (new logos). Engage with stakeholders from C-level executives to technical engineering teams , translating complex technical and business requirements into high-level and detailed technical architectures. Provide expert consultancy on network strategy, transformation roadmaps, best practices, and emerging technologies. Build strong, long-term relationships that support account growth and customer satisfaction. Technical Leadership & Architecture Act as the Design Authority across major programmes, owning the end-to-end technical vision from inception through transition to operations. Architect network solutions across environments of varying scale-from small to mid-sized infrastructures through to highly complex, large-scale enterprise and multi-site architectures-covering LAN/WAN, Wireless, routing, switching, SDN, and security technologies. Ensure all designs are scalable, resilient, secure, and aligned to customer requirements, technical strategy, and industry best practices Lead creation of high-quality architectural documentation, including HLA, HLD, LLD, standards, and design patterns. Ensure designs align with industry best practices, compliance requirements, and customer governance processes. Pre-Sales, Bids & Commercial Support Partner with the Sales team during pre-sales engagements to define solutions, scope opportunities, and support commercial proposition development. Lead technical responses for Tenders, IITs, and RFPs , including architecture design, technical writing, risk identification, and pricing model support. Present proposed solutions to senior client stakeholders with clarity, confidence, and technical authority. Collaboration & Delivery Oversight Work alongside multi-disciplinary delivery teams, providing leadership, technical guidance, and assurance during implementation phases. Support project managers and engineering teams to ensure solutions are delivered in line with architectural intent and to the highest quality. Contribute to internal knowledge sharing, capability development, and practice maturity across the organisation. Contribute to the identification, design, and development of innovative internal products, frameworks, and service offerings that enhance CACI's strategic advantage, improve delivery efficiency, and support growth across key market sectors. Technology Coverage Across a broad and evolving technology landscape, including: Enterprise LAN/WAN, SD-WAN, SDA and Wireless architectures Data Centre end to end solutions Routing & switching technologies Network Security, Firewalls, Zero Trust, SASE/SSE Software-defined networking solutions Cloud networking (AWS/Azure/GCP/OCI) - highly desirable Automation, orchestration & Infrastructure-as-Code - desirable What We're Looking For Technical & Professional Expertise Proven experience designing and delivering large-scale network and security solutions across enterprise or service provider environments. Deep understanding of network architecture principles, high availability design, routing protocols, segmentation, security architectures, and cloud networking. Experience acting as the final technical authority or Design Authority on complex engagements. Strong background in pre-sales, tender responses, and solution shaping . Ability to clearly articulate complex technical concepts to non-technical audiences and senior stakeholders. Consultancy & Communication Excellent interpersonal, written, and verbal communication skills-capable of producing well-structured technical documentation and delivering impactful presentations. Ability to engage with business stakeholders and end-users to diagnose issues, propose solutions, and provide strategic recommendations. Comfortable representing the organisation independently, with a focus on delivering outstanding customer experiences. Ways of Working Demonstrably collaborative approach when working with sales, engineering, and delivery functions. Self-sufficient, proactive, and comfortable working in high-pressure environments. Experience working within Agile/Scrum, Waterfall, and hybrid project delivery methodologies. Strong commitment to continuous learning and staying ahead of industry advancements. Desirable Certifications & Skills (Certifications not required but advantageous) CCNP/CCIE, JNCIP/JNCIE, or equivalent expert-level certifications Security vendor certifications from platforms such as Fortinet (NSE), Palo Alto (PCNSE/PCNSA), Cisco Security (CCNP Security/CCIE Security), and Check Point (CCSA/CCSE). Cloud certifications (AWS/Azure/GCP/OCI) Strong understanding of structured delivery and operational frameworks (ITIL, PRINCE2, AgilePM, or similar project/service management certifications) Experience with automation tools (Python, Ansible, Terraform, etc.)
May 18, 2026
Full time
Principal Network Architect (Consultant) As a Principal Network Architect , you will be a trusted advisor, technical authority, and strategic partner to our clients. You will lead the design of complex, secure, and scalable network architectures, translating business requirements into robust technical solutions. This role combines technical leadership, solution architecture, consultancy, and pre-sales engagement, requiring a strong ability to operate at both strategic and hands-on levels. You will work closely with customers, sales, delivery teams, engineering functions, and senior stakeholders-guiding engagements from initial concept through to detailed design, delivery oversight and operational readiness. Key Responsibilities Client Engagement & Consultancy Operate as a trusted advisor for key clients and prospective customers (new logos). Engage with stakeholders from C-level executives to technical engineering teams , translating complex technical and business requirements into high-level and detailed technical architectures. Provide expert consultancy on network strategy, transformation roadmaps, best practices, and emerging technologies. Build strong, long-term relationships that support account growth and customer satisfaction. Technical Leadership & Architecture Act as the Design Authority across major programmes, owning the end-to-end technical vision from inception through transition to operations. Architect network solutions across environments of varying scale-from small to mid-sized infrastructures through to highly complex, large-scale enterprise and multi-site architectures-covering LAN/WAN, Wireless, routing, switching, SDN, and security technologies. Ensure all designs are scalable, resilient, secure, and aligned to customer requirements, technical strategy, and industry best practices Lead creation of high-quality architectural documentation, including HLA, HLD, LLD, standards, and design patterns. Ensure designs align with industry best practices, compliance requirements, and customer governance processes. Pre-Sales, Bids & Commercial Support Partner with the Sales team during pre-sales engagements to define solutions, scope opportunities, and support commercial proposition development. Lead technical responses for Tenders, IITs, and RFPs , including architecture design, technical writing, risk identification, and pricing model support. Present proposed solutions to senior client stakeholders with clarity, confidence, and technical authority. Collaboration & Delivery Oversight Work alongside multi-disciplinary delivery teams, providing leadership, technical guidance, and assurance during implementation phases. Support project managers and engineering teams to ensure solutions are delivered in line with architectural intent and to the highest quality. Contribute to internal knowledge sharing, capability development, and practice maturity across the organisation. Contribute to the identification, design, and development of innovative internal products, frameworks, and service offerings that enhance CACI's strategic advantage, improve delivery efficiency, and support growth across key market sectors. Technology Coverage Across a broad and evolving technology landscape, including: Enterprise LAN/WAN, SD-WAN, SDA and Wireless architectures Data Centre end to end solutions Routing & switching technologies Network Security, Firewalls, Zero Trust, SASE/SSE Software-defined networking solutions Cloud networking (AWS/Azure/GCP/OCI) - highly desirable Automation, orchestration & Infrastructure-as-Code - desirable What We're Looking For Technical & Professional Expertise Proven experience designing and delivering large-scale network and security solutions across enterprise or service provider environments. Deep understanding of network architecture principles, high availability design, routing protocols, segmentation, security architectures, and cloud networking. Experience acting as the final technical authority or Design Authority on complex engagements. Strong background in pre-sales, tender responses, and solution shaping . Ability to clearly articulate complex technical concepts to non-technical audiences and senior stakeholders. Consultancy & Communication Excellent interpersonal, written, and verbal communication skills-capable of producing well-structured technical documentation and delivering impactful presentations. Ability to engage with business stakeholders and end-users to diagnose issues, propose solutions, and provide strategic recommendations. Comfortable representing the organisation independently, with a focus on delivering outstanding customer experiences. Ways of Working Demonstrably collaborative approach when working with sales, engineering, and delivery functions. Self-sufficient, proactive, and comfortable working in high-pressure environments. Experience working within Agile/Scrum, Waterfall, and hybrid project delivery methodologies. Strong commitment to continuous learning and staying ahead of industry advancements. Desirable Certifications & Skills (Certifications not required but advantageous) CCNP/CCIE, JNCIP/JNCIE, or equivalent expert-level certifications Security vendor certifications from platforms such as Fortinet (NSE), Palo Alto (PCNSE/PCNSA), Cisco Security (CCNP Security/CCIE Security), and Check Point (CCSA/CCSE). Cloud certifications (AWS/Azure/GCP/OCI) Strong understanding of structured delivery and operational frameworks (ITIL, PRINCE2, AgilePM, or similar project/service management certifications) Experience with automation tools (Python, Ansible, Terraform, etc.)
SAP S/4HANA Solution Architect (SCM/Process Industries) - English Speaking - Hybrid (75% Remote/25% Travel). Permanent Job - Start Date: June 2026 (flexible). Excellent Salary + Bonus + Benefits. End Client! Our end client in the Life Sciences sector, is looking to hire an experienced SAP Solution Architect, with good experience in the Process Industries, and an understanding of GxP compliance and SAP SCM and Production modules to take a leading role in the design and build of their new and exciting SAP S/4HANA Greenfield implementation! (a rare opportunity to get in at the very beginning and ensure things are done correctly from the start, truly put your stamp on the implementation). Reporting to the CIO, this role will orchestrate SAP S/4HANA Public Cloud implementation in a scalable, integrated, and disciplined manner across core ERP modules and integrate CRM with ERP operational data to create a Real Time, 360-degree view of the customer. This key position demands exceptional stakeholder management and communication skills, with the ability to influence senior business and IT leaders, align cross-functional teams, and drive consensus on complex SAP transformation initiatives. The ideal candidate is a pragmatic architect with technical depth to effectively direct external implementation/AMS partners and optimize operating costs while safeguarding system scalability and adherence to best practices. This is a cross-functional leadership role combining solution architecture, delivery oversight, and ongoing platform stewardship. Experience & Qualifications: 10+ years SAP experience with strong cross-functional exposure Deep expertise in SAP Logistics (MM, PP, PP-PI, QM, PM & SD advantageous) Solid understanding of Finance and Projects Integrations Experience with SAP S/4HANA (Public Cloud preferred) Experience working in multi-release implementation environments Experience in integration-heavy landscapes Preferred Experience: Biotech, Pharma, or regulated manufacturing/process industries experience Exposure to ELN, LIMS, or MES integrations Experience in high-growth or scale-up environments Leadership Profile: Act as strategic business partner, co-creating value and aligning technology with business goals to drive growth Educate stakeholders on better ways of leveraging the system demonstrating art of the possible as opposed to being an IT order taker Brings structure and clarity to complex environments Comfortable balancing agility with long-term platform integrity Key Responsibilities: Platform Strategy & Roadmap Define and own the product roadmap for SAP S/4HANA public cloud (with a strong focus on SCM/production) and CRM platform Prioritize features and capabilities across initial implementation releases and subsequent enhancements based on business value Maintain platform budget accurately, with updated quotes from vendors based on planned releases and enhancements Solution Architecture and Delivery Oversight: Provide architectural guidance during fit-to-standard and solution definition Review all functional and technical designs, validate configuration decisions, and ensure alignment with SAP S/4HANA Guide cross-functional process design across Supply Chain, Production, Procurement, Finance, Maintenance, Projects, and Quality Ensure master data and process structures support future growth and regulatory requirements Direct/provide configuration guidelines in areas of personal expertise where necessary to maintain momentum or address complex requirements Define testing strategies and participate actively in system integration testing (SIT) and user acceptance testing (UAT) Review all test scripts and outcomes, ensuring the solution meets business requirements before go-live Orchestrate cutover and post go live support orchestration working with the project manager/implementation partner Responsible for validated state of SAP platform to stay in regulatory compliance and audit ready Integration Stewardship Architect integrations to publish SAP and CRM data Real Time, to downstream systems to maintain is one version of truth in the digital landscape Support the design and deployment of interfaces with ELN, LIMS, MES, and CRM platforms Ensure clear data ownership, consistency, and scalable interface design Sustainment & Continuous Improvement: Oversee SAP/CRM change intake and enhancement prioritization, serving as the central point of contact for all new business requirements Evaluate, estimate, and route requests appropriately directing the AMS team for execution and scoping larger enhancements for SI delivery Review recurring issues, ensure root cause analysis is conducted by the AMS team, and personally resolve complex configuration items that fall outside standard support scope Govern all platform changes and AMS activities to ensure compliance with SAP best practices, minimizing technical debt and preserving upgradeability Challenge non-standard requests and drive fit-to-standard solutions for system scalability Control AMS hours and budget; oversee the health and performance of the live environment through partner reporting. Additional information: The role can be worked remotely from home, but involve 25% (1 week per month) on-site travel - Expenses paid. Benefits include: A highly competitive salary Bonus (8-10% on average) 37 Hour work week
May 18, 2026
Full time
SAP S/4HANA Solution Architect (SCM/Process Industries) - English Speaking - Hybrid (75% Remote/25% Travel). Permanent Job - Start Date: June 2026 (flexible). Excellent Salary + Bonus + Benefits. End Client! Our end client in the Life Sciences sector, is looking to hire an experienced SAP Solution Architect, with good experience in the Process Industries, and an understanding of GxP compliance and SAP SCM and Production modules to take a leading role in the design and build of their new and exciting SAP S/4HANA Greenfield implementation! (a rare opportunity to get in at the very beginning and ensure things are done correctly from the start, truly put your stamp on the implementation). Reporting to the CIO, this role will orchestrate SAP S/4HANA Public Cloud implementation in a scalable, integrated, and disciplined manner across core ERP modules and integrate CRM with ERP operational data to create a Real Time, 360-degree view of the customer. This key position demands exceptional stakeholder management and communication skills, with the ability to influence senior business and IT leaders, align cross-functional teams, and drive consensus on complex SAP transformation initiatives. The ideal candidate is a pragmatic architect with technical depth to effectively direct external implementation/AMS partners and optimize operating costs while safeguarding system scalability and adherence to best practices. This is a cross-functional leadership role combining solution architecture, delivery oversight, and ongoing platform stewardship. Experience & Qualifications: 10+ years SAP experience with strong cross-functional exposure Deep expertise in SAP Logistics (MM, PP, PP-PI, QM, PM & SD advantageous) Solid understanding of Finance and Projects Integrations Experience with SAP S/4HANA (Public Cloud preferred) Experience working in multi-release implementation environments Experience in integration-heavy landscapes Preferred Experience: Biotech, Pharma, or regulated manufacturing/process industries experience Exposure to ELN, LIMS, or MES integrations Experience in high-growth or scale-up environments Leadership Profile: Act as strategic business partner, co-creating value and aligning technology with business goals to drive growth Educate stakeholders on better ways of leveraging the system demonstrating art of the possible as opposed to being an IT order taker Brings structure and clarity to complex environments Comfortable balancing agility with long-term platform integrity Key Responsibilities: Platform Strategy & Roadmap Define and own the product roadmap for SAP S/4HANA public cloud (with a strong focus on SCM/production) and CRM platform Prioritize features and capabilities across initial implementation releases and subsequent enhancements based on business value Maintain platform budget accurately, with updated quotes from vendors based on planned releases and enhancements Solution Architecture and Delivery Oversight: Provide architectural guidance during fit-to-standard and solution definition Review all functional and technical designs, validate configuration decisions, and ensure alignment with SAP S/4HANA Guide cross-functional process design across Supply Chain, Production, Procurement, Finance, Maintenance, Projects, and Quality Ensure master data and process structures support future growth and regulatory requirements Direct/provide configuration guidelines in areas of personal expertise where necessary to maintain momentum or address complex requirements Define testing strategies and participate actively in system integration testing (SIT) and user acceptance testing (UAT) Review all test scripts and outcomes, ensuring the solution meets business requirements before go-live Orchestrate cutover and post go live support orchestration working with the project manager/implementation partner Responsible for validated state of SAP platform to stay in regulatory compliance and audit ready Integration Stewardship Architect integrations to publish SAP and CRM data Real Time, to downstream systems to maintain is one version of truth in the digital landscape Support the design and deployment of interfaces with ELN, LIMS, MES, and CRM platforms Ensure clear data ownership, consistency, and scalable interface design Sustainment & Continuous Improvement: Oversee SAP/CRM change intake and enhancement prioritization, serving as the central point of contact for all new business requirements Evaluate, estimate, and route requests appropriately directing the AMS team for execution and scoping larger enhancements for SI delivery Review recurring issues, ensure root cause analysis is conducted by the AMS team, and personally resolve complex configuration items that fall outside standard support scope Govern all platform changes and AMS activities to ensure compliance with SAP best practices, minimizing technical debt and preserving upgradeability Challenge non-standard requests and drive fit-to-standard solutions for system scalability Control AMS hours and budget; oversee the health and performance of the live environment through partner reporting. Additional information: The role can be worked remotely from home, but involve 25% (1 week per month) on-site travel - Expenses paid. Benefits include: A highly competitive salary Bonus (8-10% on average) 37 Hour work week
Michael Page Procurement & Supply Chain
Skelmersdale, Lancashire
Head of Operations Role with a growing manufacturing company. Site Leadership role based in Skelmersdale. Client Details Our client is a growing, well established industrial manufacturing company who are currently recruiting a Head of Operations in Skelmersdale Description o Provide clear day to day direction for the site aligning to the annual plan and 5 year strategy. o Develop and implement manufacturing strategies aligned with company objectives including overseeing CAPEX investment. o Develop a culture on site of "can-do" attitude and profitable growth. o Drive operational excellence and cost optimisation initiatives. o Oversee production, operational planning, scheduling, engineering and resource allocation. o Ensure compliance with safety, quality, and regulatory standards including maintaining all professional memberships o Monitor KPIs and implement corrective actions and recovery plans where there are gaps. o Prepare with the Finance department and manage local budgets for all factory operations. o Analyse financial reports and ensure profitability targets are met. o Manage and deliver the monthly P & L to ensure budgets are met. o Lead, mentor, and develop department managers and staff. o Foster a culture of accountability, innovation, and continuous improvement. o Develop next line management and have in place a robust training and development plan including succession planning. o Collaborate and lead the procurement function to ensure timely availability of raw materials. o Maintain strong relationships with suppliers and negotiate favourable terms. o Share best practice across the Modular Accommodation business o Implement Lean, Six Sigma, or other process improvement methodologies. o Drive automation and technology adoption to enhance productivity. o Development of SAP system on site and roll-out of GCH front end software. Profile A strong background in an engineering and manufacturing management role. Proven ability to lead and manage multidisciplinary teams at site leadership level. Experience in strategic planning and operational execution. Knowledge of manufacturing industry regulations and best practices. Excellent problem-solving and decision-making skills. A results-oriented mindset with a focus on continuous improvement. Proven experience in multiple departmental team management project management and strong leadership experience with leading multi-disciplinary teams Understanding and proven experience of internal stakeholder engagement and importance of OTIF, KPIS and impact on client side activity Proven track record in implementing improvement measures to enhance the performance and effectiveness of manufacturing operations. Excellent communication skills, both verbal and written Excellent interpersonal and relationship management skills Ability to translate operational / manufacturing concepts into practical effective solutions Experience in the implementation and management of ISO and associated certification standards Proven experience in Operations management with at track record in a senior leadership role Job Offer £70,000 to £80,000 plus car allowance, bonus and benefits
May 18, 2026
Full time
Head of Operations Role with a growing manufacturing company. Site Leadership role based in Skelmersdale. Client Details Our client is a growing, well established industrial manufacturing company who are currently recruiting a Head of Operations in Skelmersdale Description o Provide clear day to day direction for the site aligning to the annual plan and 5 year strategy. o Develop and implement manufacturing strategies aligned with company objectives including overseeing CAPEX investment. o Develop a culture on site of "can-do" attitude and profitable growth. o Drive operational excellence and cost optimisation initiatives. o Oversee production, operational planning, scheduling, engineering and resource allocation. o Ensure compliance with safety, quality, and regulatory standards including maintaining all professional memberships o Monitor KPIs and implement corrective actions and recovery plans where there are gaps. o Prepare with the Finance department and manage local budgets for all factory operations. o Analyse financial reports and ensure profitability targets are met. o Manage and deliver the monthly P & L to ensure budgets are met. o Lead, mentor, and develop department managers and staff. o Foster a culture of accountability, innovation, and continuous improvement. o Develop next line management and have in place a robust training and development plan including succession planning. o Collaborate and lead the procurement function to ensure timely availability of raw materials. o Maintain strong relationships with suppliers and negotiate favourable terms. o Share best practice across the Modular Accommodation business o Implement Lean, Six Sigma, or other process improvement methodologies. o Drive automation and technology adoption to enhance productivity. o Development of SAP system on site and roll-out of GCH front end software. Profile A strong background in an engineering and manufacturing management role. Proven ability to lead and manage multidisciplinary teams at site leadership level. Experience in strategic planning and operational execution. Knowledge of manufacturing industry regulations and best practices. Excellent problem-solving and decision-making skills. A results-oriented mindset with a focus on continuous improvement. Proven experience in multiple departmental team management project management and strong leadership experience with leading multi-disciplinary teams Understanding and proven experience of internal stakeholder engagement and importance of OTIF, KPIS and impact on client side activity Proven track record in implementing improvement measures to enhance the performance and effectiveness of manufacturing operations. Excellent communication skills, both verbal and written Excellent interpersonal and relationship management skills Ability to translate operational / manufacturing concepts into practical effective solutions Experience in the implementation and management of ISO and associated certification standards Proven experience in Operations management with at track record in a senior leadership role Job Offer £70,000 to £80,000 plus car allowance, bonus and benefits
Principal Recruitment Consultant/Manager Location: London, UK Company Overview GIOS Technology Limited is a specialist technology consultancy and recruitment business focused on Data, AI, Cloud, Cyber Security, Observability, and Enterprise Search solutions. We partner with leading technology vendors including Elastic, Cloudera, AWS Open Search, Google Cloud, and Qlik, delivering consulting, managed services, and specialist recruitment solutions to enterprise organisations across Banking, Financial Services, Telecoms, Manufacturing, and the Public Sector. As part of our continued growth, we are looking for an experienced and commercially driven Principal Recruitment Consultant to help scale and shape our technology recruitment business. The Role We are seeking a highly motivated Principal Recruitment Consultant with experience within Technology or IT recruitment, particularly across Data, AI, Cloud, Cyber Security, Observability, and Enterprise Infrastructure domains. This is a relationship-led and commercially focused role responsible for: Developing existing customer relationships Identifying and winning new business opportunities Managing strategic recruitment accounts Supporting the growth and direction of the recruitment business The successful candidate will work closely with our internal sourcing team, who support candidate identification and pipeline generation, enabling the role to focus heavily on client engagement, account growth, recruitment strategy, and commercial development. This opportunity is ideal for someone who wants to play a key role in building and scaling a specialist technology recruitment practice aligned to enterprise Data, AI, Cloud, and Security markets. Key Responsibilities Develop and grow relationships across existing client accounts Identify and win new recruitment clients and business opportunities Build long-term strategic partnerships with enterprise customers Help shape and expand GIOS Technology's recruitment offerings and market presence Work closely with the internal sourcing team to manage recruitment delivery Oversee contract and permanent recruitment processes Understand client technical requirements and hiring challenges Coordinate candidate submissions, interviews, feedback, offers, and onboarding Maintain accurate CRM and recruitment pipeline reporting Collaborate with leadership teams on recruitment growth strategy and market expansion Support recruitment initiatives across enterprise Data, AI, Cloud, and Security programmes Represent GIOS professionally within the market and help strengthen our brand presence Required Skills & Experience Essential Proven experience within Technology or IT Recruitment Strong client relationship management and business development capability Experience managing and growing customer accounts Commercially driven with a consultative approach Excellent communication and stakeholder management skills Experience managing contract and/or permanent recruitment processes Ability to work within a fast-paced and entrepreneurial environment Strong organisational and account management capability Highly Desirable Experience recruiting within one or more of the following areas: Data & Analytics AI/GenAI Cloud & DevOps Cyber Security Elastic Stack/SIEM Observability & SRE Infrastructure & Platform Engineering Experience managing and developing recruitment accounts within (nice to have however not essential): Public Sector organisations Financial Services institutions Tier 1 and Tier 2 Banking environments Experience working with UK or international enterprise customers would be highly advantageous. What We're Looking For Entrepreneurial mindset with strong commercial awareness Passion for technology and specialist recruitment markets Strong networking and relationship-building capability Self-motivated, ambitious, and target-driven Ability to engage with senior stakeholders and hiring managers Someone who enjoys helping build and scale a growing business A collaborative team player who can work closely with sales, delivery, and sourcing teams What We Offer Competitive salary + attractive commission structure Opportunity to work with leading enterprise clients and global technology partners Exposure to cutting-edge Data, AI, Cloud, and Cyber Security technologies Career progression opportunities within a growing business Collaborative and supportive team environment International exposure across UK, EMEA, APAC, and India markets Opportunity to contribute to the growth of a specialist technology recruitment practice Apply Now If you are passionate about technology recruitment and want to help shape and grow a specialist recruitment business, we would love to hear from you. Please send your CV to: (see below)
May 18, 2026
Full time
Principal Recruitment Consultant/Manager Location: London, UK Company Overview GIOS Technology Limited is a specialist technology consultancy and recruitment business focused on Data, AI, Cloud, Cyber Security, Observability, and Enterprise Search solutions. We partner with leading technology vendors including Elastic, Cloudera, AWS Open Search, Google Cloud, and Qlik, delivering consulting, managed services, and specialist recruitment solutions to enterprise organisations across Banking, Financial Services, Telecoms, Manufacturing, and the Public Sector. As part of our continued growth, we are looking for an experienced and commercially driven Principal Recruitment Consultant to help scale and shape our technology recruitment business. The Role We are seeking a highly motivated Principal Recruitment Consultant with experience within Technology or IT recruitment, particularly across Data, AI, Cloud, Cyber Security, Observability, and Enterprise Infrastructure domains. This is a relationship-led and commercially focused role responsible for: Developing existing customer relationships Identifying and winning new business opportunities Managing strategic recruitment accounts Supporting the growth and direction of the recruitment business The successful candidate will work closely with our internal sourcing team, who support candidate identification and pipeline generation, enabling the role to focus heavily on client engagement, account growth, recruitment strategy, and commercial development. This opportunity is ideal for someone who wants to play a key role in building and scaling a specialist technology recruitment practice aligned to enterprise Data, AI, Cloud, and Security markets. Key Responsibilities Develop and grow relationships across existing client accounts Identify and win new recruitment clients and business opportunities Build long-term strategic partnerships with enterprise customers Help shape and expand GIOS Technology's recruitment offerings and market presence Work closely with the internal sourcing team to manage recruitment delivery Oversee contract and permanent recruitment processes Understand client technical requirements and hiring challenges Coordinate candidate submissions, interviews, feedback, offers, and onboarding Maintain accurate CRM and recruitment pipeline reporting Collaborate with leadership teams on recruitment growth strategy and market expansion Support recruitment initiatives across enterprise Data, AI, Cloud, and Security programmes Represent GIOS professionally within the market and help strengthen our brand presence Required Skills & Experience Essential Proven experience within Technology or IT Recruitment Strong client relationship management and business development capability Experience managing and growing customer accounts Commercially driven with a consultative approach Excellent communication and stakeholder management skills Experience managing contract and/or permanent recruitment processes Ability to work within a fast-paced and entrepreneurial environment Strong organisational and account management capability Highly Desirable Experience recruiting within one or more of the following areas: Data & Analytics AI/GenAI Cloud & DevOps Cyber Security Elastic Stack/SIEM Observability & SRE Infrastructure & Platform Engineering Experience managing and developing recruitment accounts within (nice to have however not essential): Public Sector organisations Financial Services institutions Tier 1 and Tier 2 Banking environments Experience working with UK or international enterprise customers would be highly advantageous. What We're Looking For Entrepreneurial mindset with strong commercial awareness Passion for technology and specialist recruitment markets Strong networking and relationship-building capability Self-motivated, ambitious, and target-driven Ability to engage with senior stakeholders and hiring managers Someone who enjoys helping build and scale a growing business A collaborative team player who can work closely with sales, delivery, and sourcing teams What We Offer Competitive salary + attractive commission structure Opportunity to work with leading enterprise clients and global technology partners Exposure to cutting-edge Data, AI, Cloud, and Cyber Security technologies Career progression opportunities within a growing business Collaborative and supportive team environment International exposure across UK, EMEA, APAC, and India markets Opportunity to contribute to the growth of a specialist technology recruitment practice Apply Now If you are passionate about technology recruitment and want to help shape and grow a specialist recruitment business, we would love to hear from you. Please send your CV to: (see below)
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
May 18, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
About Synechron : Synechron is a leading digital transformation consulting firm dedicated to delivering innovative technology solutions within banking, financial services, and insurance. We thrive on engineering excellence, collaboration, and a passion for cutting-edge technologies. About role: This role is to provide deep data science expertise across Generative AI, AI-enabled tools , and applied analytics , helping to build stronger evidence base for how AI capabilities are adopted, governed, and improved across engineering and adjacent workflows. The successful candidate will build robust analytical approaches that help to understand where tools such as GitHub Copilot, Claude, and similar AI assistants deliver the strongest benefit, where outcomes are mixed, and what t echnical, workflow, behavioural, or organisationa l patterns explain those differences. The purpose is not only to assess the impact and usage patterns of GenAI tools, but also to create practical insight that can be used by delivery leaders, enablement teams, and engineering communities to improve adoption quality, reinforce strong practices, and guide future AI-tool strategy. This role will connect data science, AI-tool evaluation, engineering metrics , and GenAI adoption strategy. The output should enable better training, education, coaching, and knowledge transfer across the organisation, while helping to set a high internal standard for evidence-based adoption of AI tools in software engineering. Job Location: Sheffield (Hybrid OR Remote - 3 days in the office) Responsible For: Developing the analytical roadmap for Generative AI and AI-tool insight across engineering and adjacent workflows Defining a robust data science strategy for evaluating the impact, adoption, value, and risks of Generative AI and AI tools across engineering workflows Building analytical frameworks to assess tools such as GitHub Copilot, Claude, and similar AI assistants across use cases, engineering workflows, and technical patterns Identifying where GenAI and AI tools are most influential across coding, knowledge work, engineering workflows, SDLC flow, deployment, and DORA-style measures Identifying the key adoption drivers, accelerators, blockers, and best practices associated with stronger productivity outcomes Working with programme leadership to translate analytical findings into actionable recommendations for engineering teams and stakeholders Collaborating with data scientists, engineers, product owners, and programme managers to refine models, hypotheses, and measurement methods Supporting the operationalisation of repeatable insight products, dashboards, and evidence packs that can be used at programme and leadership level Contributing to knowledge acquisition and knowledge transfer by helping convert findings into enablement actions, guidance, playbooks, and learning interventions Communicating findings clearly to senior stakeholders, including both technical and non-technical audiences Major Challenges: This is a high-visibility initiative in a fast-moving area where expectations are high and the evidence needs to be both rigorous and practical Measuring the impact of Generative AI in engineering is analytically difficult because outcomes are influenced by team context, engineering maturity, task type, developer experience, and workflow differences The role requires balancing scientific robustness with the need to deliver useful, timely insight into a fast-evolving tool landscape The successful candidate must work comfortably across ambiguity, changing hypotheses, evolving adoption patterns, and imperfect real-world enterprise data This is an outcomes-driven role and will suit someone who is comfortable iterating quickly, challenging assumptions, and turning analysis into action across a fast-evolving AI landscape ESSENTIAL CANDIDATE REQUIREMENTS (Experience, skills, competencies etc.) Self-starter. Track-record of developing knowledge acquisition, knowledge transfer, communities of interest processes and content. Proven ability to deliver globally across Matrix-based organizations. Strong Influential communication and interpersonal skills, able to operate well across cultures and in multicultural, diverse work environment. Proficiency in verbal and written English, especially proficient in email communication, ppts, and in occasionally rewriting English content when written by a non-native speaker. Willing to learn, explore and implement new and emerging technologies. Ability to work in a fast-paced dynamic environment to deliver high quality results under tight schedule and pressure Proven experience in data analysis, particular in software development context Strong understanding of SDLD, Deployment and DORA metrics and their relevance to developer productivity Experience in translating data analysis into actionable business or operational insights Familiarity with GenAI technologies, specifically coding assistant like GitHub Copilot Diversity Statement Synechron are proud to be an equal opportunity employer. Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We offer flexible workplace arrangements, mentoring, internal mobility, learning and development programmes to support our global workforce. Empowerment and collaboration are at the core of how we operate. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
May 18, 2026
About Synechron : Synechron is a leading digital transformation consulting firm dedicated to delivering innovative technology solutions within banking, financial services, and insurance. We thrive on engineering excellence, collaboration, and a passion for cutting-edge technologies. About role: This role is to provide deep data science expertise across Generative AI, AI-enabled tools , and applied analytics , helping to build stronger evidence base for how AI capabilities are adopted, governed, and improved across engineering and adjacent workflows. The successful candidate will build robust analytical approaches that help to understand where tools such as GitHub Copilot, Claude, and similar AI assistants deliver the strongest benefit, where outcomes are mixed, and what t echnical, workflow, behavioural, or organisationa l patterns explain those differences. The purpose is not only to assess the impact and usage patterns of GenAI tools, but also to create practical insight that can be used by delivery leaders, enablement teams, and engineering communities to improve adoption quality, reinforce strong practices, and guide future AI-tool strategy. This role will connect data science, AI-tool evaluation, engineering metrics , and GenAI adoption strategy. The output should enable better training, education, coaching, and knowledge transfer across the organisation, while helping to set a high internal standard for evidence-based adoption of AI tools in software engineering. Job Location: Sheffield (Hybrid OR Remote - 3 days in the office) Responsible For: Developing the analytical roadmap for Generative AI and AI-tool insight across engineering and adjacent workflows Defining a robust data science strategy for evaluating the impact, adoption, value, and risks of Generative AI and AI tools across engineering workflows Building analytical frameworks to assess tools such as GitHub Copilot, Claude, and similar AI assistants across use cases, engineering workflows, and technical patterns Identifying where GenAI and AI tools are most influential across coding, knowledge work, engineering workflows, SDLC flow, deployment, and DORA-style measures Identifying the key adoption drivers, accelerators, blockers, and best practices associated with stronger productivity outcomes Working with programme leadership to translate analytical findings into actionable recommendations for engineering teams and stakeholders Collaborating with data scientists, engineers, product owners, and programme managers to refine models, hypotheses, and measurement methods Supporting the operationalisation of repeatable insight products, dashboards, and evidence packs that can be used at programme and leadership level Contributing to knowledge acquisition and knowledge transfer by helping convert findings into enablement actions, guidance, playbooks, and learning interventions Communicating findings clearly to senior stakeholders, including both technical and non-technical audiences Major Challenges: This is a high-visibility initiative in a fast-moving area where expectations are high and the evidence needs to be both rigorous and practical Measuring the impact of Generative AI in engineering is analytically difficult because outcomes are influenced by team context, engineering maturity, task type, developer experience, and workflow differences The role requires balancing scientific robustness with the need to deliver useful, timely insight into a fast-evolving tool landscape The successful candidate must work comfortably across ambiguity, changing hypotheses, evolving adoption patterns, and imperfect real-world enterprise data This is an outcomes-driven role and will suit someone who is comfortable iterating quickly, challenging assumptions, and turning analysis into action across a fast-evolving AI landscape ESSENTIAL CANDIDATE REQUIREMENTS (Experience, skills, competencies etc.) Self-starter. Track-record of developing knowledge acquisition, knowledge transfer, communities of interest processes and content. Proven ability to deliver globally across Matrix-based organizations. Strong Influential communication and interpersonal skills, able to operate well across cultures and in multicultural, diverse work environment. Proficiency in verbal and written English, especially proficient in email communication, ppts, and in occasionally rewriting English content when written by a non-native speaker. Willing to learn, explore and implement new and emerging technologies. Ability to work in a fast-paced dynamic environment to deliver high quality results under tight schedule and pressure Proven experience in data analysis, particular in software development context Strong understanding of SDLD, Deployment and DORA metrics and their relevance to developer productivity Experience in translating data analysis into actionable business or operational insights Familiarity with GenAI technologies, specifically coding assistant like GitHub Copilot Diversity Statement Synechron are proud to be an equal opportunity employer. Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We offer flexible workplace arrangements, mentoring, internal mobility, learning and development programmes to support our global workforce. Empowerment and collaboration are at the core of how we operate. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We're looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You'll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what's possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You'll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You'll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they're to part of the story and journey to drive sustainable service change. You'll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You'll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you'll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team.? What we're looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You'll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You're comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action. You can get around roadblocks and stay focused on your goals. You're well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what's possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow
May 18, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We're looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You'll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what's possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You'll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You'll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they're to part of the story and journey to drive sustainable service change. You'll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You'll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you'll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team.? What we're looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You'll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You're comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action. You can get around roadblocks and stay focused on your goals. You're well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what's possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for fem
May 18, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for fem
Commercial Manager (Civils Engineering & Construction) - SMR Programme Great British Energy - Nuclear is an arm's length body of the Department for Energy Security and Net Zero, dedicated to supporting the development and deployment of new nuclear technologies in Great Britain. We play a crucial role in advancing nuclear new build, ensuring the UK's energy security and achieving net-zero carbon emissions. Great British Energy - Nuclear focuses on fostering innovation, facilitating investment, and coordinating efforts across the nuclear industry to build a resilient and sustainable energy future. Great British Energy - Nuclear's first step was to start the technology selection process for Small Modular Reactors (SMRs) in 2023. SMRs can potentially be quicker to deploy and less expensive to build than traditional nuclear power plants because they are smaller, have factory based modular manufacturing and more flexible deployment options. In June 2025, Great British Energy - Nuclear announced that Rolls-Royce SMR had been selected as the preferred bidder to build the UK's first SMRs, following a technology selection process that began in 2023. Great British Energy - Nuclear is aiming to deliver fast, based on a supportive and collaborative culture which values equality and diversity and creates an inclusive workplace. Our activities will be driven by our values, which are: Trust - We prioritise safety , we act responsibly and with integrity . Collaboration - We work as a team ; we value diversity and expertise . Challenge - We are curious and courageous in the way we think and act . Care - We are thoughtful , inclusive and respectful of others. Drive - We get things done and we make a difference . If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can assist. This role can be based in either Warrington (Head Office) or London. Job Profile We're looking for an experienced Commercial Manager to support the development of the procurement and commercial contracting strategy for the Civils Engineering and Civils Construction element of our SMR Programme. These procurements will be fundamental to delivering SMR projects, spanning an estimated 10-12-year term, with aggregate value in excess of £1bn. Reporting to the Senior Commercial Lead/Commercial Lead, you'll manage delivery of one or multiple procurements for complex, high value construction and engineering contracts (typically £20m+, up to hundreds of millions), and set task delivery for commercial and procurement activity across the team. What you'll do Lead procurement and commercial activity across the full lifecycle: strategy tender contract award supplier mobilisation Shape packaging, sourcing and commercial strategies, including commercial mechanisms and performance incentivising financial models Oversee key deliverables such as ITT development, pricing models, negotiation plans and contract documentation Manage external contractors/consultants and budgets, and support approvals and business case processes Work collaboratively with Finance, PMO, Legal and Technical colleagues to provide a seamless service What we're looking for Relevant experience in nuclear, construction, engineering and/or critical infrastructure programmes Strong NEC contract experience (including drafting and negotiation) Extensive experience working to Government processes and requirements (CAB/CO/HMT) and developing business cases aligned to HMT Green Book Public sector procurement knowledge (PCR/Procurement Act) and CCS experience desirable
May 18, 2026
Full time
Commercial Manager (Civils Engineering & Construction) - SMR Programme Great British Energy - Nuclear is an arm's length body of the Department for Energy Security and Net Zero, dedicated to supporting the development and deployment of new nuclear technologies in Great Britain. We play a crucial role in advancing nuclear new build, ensuring the UK's energy security and achieving net-zero carbon emissions. Great British Energy - Nuclear focuses on fostering innovation, facilitating investment, and coordinating efforts across the nuclear industry to build a resilient and sustainable energy future. Great British Energy - Nuclear's first step was to start the technology selection process for Small Modular Reactors (SMRs) in 2023. SMRs can potentially be quicker to deploy and less expensive to build than traditional nuclear power plants because they are smaller, have factory based modular manufacturing and more flexible deployment options. In June 2025, Great British Energy - Nuclear announced that Rolls-Royce SMR had been selected as the preferred bidder to build the UK's first SMRs, following a technology selection process that began in 2023. Great British Energy - Nuclear is aiming to deliver fast, based on a supportive and collaborative culture which values equality and diversity and creates an inclusive workplace. Our activities will be driven by our values, which are: Trust - We prioritise safety , we act responsibly and with integrity . Collaboration - We work as a team ; we value diversity and expertise . Challenge - We are curious and courageous in the way we think and act . Care - We are thoughtful , inclusive and respectful of others. Drive - We get things done and we make a difference . If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can assist. This role can be based in either Warrington (Head Office) or London. Job Profile We're looking for an experienced Commercial Manager to support the development of the procurement and commercial contracting strategy for the Civils Engineering and Civils Construction element of our SMR Programme. These procurements will be fundamental to delivering SMR projects, spanning an estimated 10-12-year term, with aggregate value in excess of £1bn. Reporting to the Senior Commercial Lead/Commercial Lead, you'll manage delivery of one or multiple procurements for complex, high value construction and engineering contracts (typically £20m+, up to hundreds of millions), and set task delivery for commercial and procurement activity across the team. What you'll do Lead procurement and commercial activity across the full lifecycle: strategy tender contract award supplier mobilisation Shape packaging, sourcing and commercial strategies, including commercial mechanisms and performance incentivising financial models Oversee key deliverables such as ITT development, pricing models, negotiation plans and contract documentation Manage external contractors/consultants and budgets, and support approvals and business case processes Work collaboratively with Finance, PMO, Legal and Technical colleagues to provide a seamless service What we're looking for Relevant experience in nuclear, construction, engineering and/or critical infrastructure programmes Strong NEC contract experience (including drafting and negotiation) Extensive experience working to Government processes and requirements (CAB/CO/HMT) and developing business cases aligned to HMT Green Book Public sector procurement knowledge (PCR/Procurement Act) and CCS experience desirable
The Product Manager will oversee the development, implementation, and optimisation of innovative legal technology solutions to support professional services. This role is based in London and requires a strategic mindset to align technology offerings with business objectives. The role is based in Central London, and they operate on a hybrid working model Client Details The Product Manager will oversee the development, implementation, and optimisation of innovative legal technology solutions to support professional services. This role is based in London and requires a strategic mindset to align technology offerings with business objectives. The role is based in Central London, and they operate on a hybrid working model Description Own and evolve product strategy and roadmap for key legal technology platforms Lead change management and drive adoption across the Real Estate group Build strong relationships with senior stakeholders and product users Manage competing priorities in a fast-paced, high-demand environment Collaborate with other Product Managers across platforms and practice groups Review platform performance, including vendor relationships and contract renewals Identify opportunities for new product implementation and improvement Key Projects Real Estate platform optimisation and performance review Vendor evaluation and contract negotiation Supporting delivery and adoption of key legal tech tools Managing cross-practice product ownership in some areas Profile Must-Have Experience Product management experience within: Professional services, law firms, or vendors Strong change management experience Proven ability to manage multiple senior stakeholders Experience delivering in service-led environments Comfortable handling high-volume workload and prioritisation Nice-to-Have Legal tech certifications or accreditations Experience in: Process improvement Data analysis Business transformation Ideal Background Legal tech/law firm product management Professional services technology roles Vendor-side product roles supporting legal or similar industries Key Traits Strong stakeholder management (influencing and engagement) Highly organised and resilient under pressure Strategic thinker with delivery focus Commercial awareness and decision-making ability Confident communicator Job Offer A competitive salary and benefits package, and a hybrid working model
May 18, 2026
Full time
The Product Manager will oversee the development, implementation, and optimisation of innovative legal technology solutions to support professional services. This role is based in London and requires a strategic mindset to align technology offerings with business objectives. The role is based in Central London, and they operate on a hybrid working model Client Details The Product Manager will oversee the development, implementation, and optimisation of innovative legal technology solutions to support professional services. This role is based in London and requires a strategic mindset to align technology offerings with business objectives. The role is based in Central London, and they operate on a hybrid working model Description Own and evolve product strategy and roadmap for key legal technology platforms Lead change management and drive adoption across the Real Estate group Build strong relationships with senior stakeholders and product users Manage competing priorities in a fast-paced, high-demand environment Collaborate with other Product Managers across platforms and practice groups Review platform performance, including vendor relationships and contract renewals Identify opportunities for new product implementation and improvement Key Projects Real Estate platform optimisation and performance review Vendor evaluation and contract negotiation Supporting delivery and adoption of key legal tech tools Managing cross-practice product ownership in some areas Profile Must-Have Experience Product management experience within: Professional services, law firms, or vendors Strong change management experience Proven ability to manage multiple senior stakeholders Experience delivering in service-led environments Comfortable handling high-volume workload and prioritisation Nice-to-Have Legal tech certifications or accreditations Experience in: Process improvement Data analysis Business transformation Ideal Background Legal tech/law firm product management Professional services technology roles Vendor-side product roles supporting legal or similar industries Key Traits Strong stakeholder management (influencing and engagement) Highly organised and resilient under pressure Strategic thinker with delivery focus Commercial awareness and decision-making ability Confident communicator Job Offer A competitive salary and benefits package, and a hybrid working model
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, we continue to build innovative digital services that truly make a difference. Overview: We are seeking a seasoned Data Lead to define and deliver a comprehensive data strategy for large-scale, citizen-facing services used by millions. This role involves assessing current data capabilities, defining a future vision, and architecting a roadmap to achieve it while building and leading the team required to deliver. Key Responsibilities: Data Strategy & Governance Lead the end-to-end data strategy across services Assess current ( as-is ) and future ( to-be ) states of data platforms and pipelines Develop a short- to medium-term strategic roadmap aligned with broader organisational and government data strategies Define and implement policies, standards, and governance frameworks for secure and scalable data services Technical Leadership & Architecture Select and evolve data engineering tools, frameworks, and methodologies Ensure alignment with enterprise architecture and technical strategies Lead delivery of complex data engineering initiatives across multiple systems Design solutions balancing functional and non-functional requirements Team Design & Delivery Define optimal team structure, including roles, skills, and capacity Build and lead multidisciplinary data teams (engineers, analysts, data scientists) Mentor and guide team members to ensure high-quality delivery Oversee implementation of data platforms, pipelines, and analytical models Standards, Compliance & Quality Ensure adherence to data governance, security, and compliance standards Embed data quality, lineage, and protection practices across systems Contribute to enterprise-wide data policies and regulatory compliance Required Experience & Skills: 10+ years of experience in data engineering, data science, or analytics Proven experience defining and executing data strategies in complex organisations Strong expertise in cloud-based data platforms (AWS preferred) Experience with modern ETL/ELT tools and data pipeline frameworks Solid understanding of data modelling, warehousing, and transformation best practices Experience across the data science/ML life cycle from prototype to production Experience working in public sector or regulated environments, with knowledge of GDPR and related standards Strong communication and stakeholder management skills, including engaging senior stakeholders Proven leadership, mentoring, and team-building capabilities Tech Stack: Google Analytics Google BigQuery Looker Studio Google Tag Manager Desirable Experience: Experience in public sector or citizen services (eg, benefits systems) Exposure to government frameworks or large-scale transformation programmes Security clearance (BPSS, SC, or DV) or willingness to obtain Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where every individual is respected, valued, and supported. We welcome applications from candidates of all backgrounds and experiences, and we actively encourage applications from women, people with disabilities, underrepresented communities, and those seeking flexible working arrangements.
May 18, 2026
Full time
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, we continue to build innovative digital services that truly make a difference. Overview: We are seeking a seasoned Data Lead to define and deliver a comprehensive data strategy for large-scale, citizen-facing services used by millions. This role involves assessing current data capabilities, defining a future vision, and architecting a roadmap to achieve it while building and leading the team required to deliver. Key Responsibilities: Data Strategy & Governance Lead the end-to-end data strategy across services Assess current ( as-is ) and future ( to-be ) states of data platforms and pipelines Develop a short- to medium-term strategic roadmap aligned with broader organisational and government data strategies Define and implement policies, standards, and governance frameworks for secure and scalable data services Technical Leadership & Architecture Select and evolve data engineering tools, frameworks, and methodologies Ensure alignment with enterprise architecture and technical strategies Lead delivery of complex data engineering initiatives across multiple systems Design solutions balancing functional and non-functional requirements Team Design & Delivery Define optimal team structure, including roles, skills, and capacity Build and lead multidisciplinary data teams (engineers, analysts, data scientists) Mentor and guide team members to ensure high-quality delivery Oversee implementation of data platforms, pipelines, and analytical models Standards, Compliance & Quality Ensure adherence to data governance, security, and compliance standards Embed data quality, lineage, and protection practices across systems Contribute to enterprise-wide data policies and regulatory compliance Required Experience & Skills: 10+ years of experience in data engineering, data science, or analytics Proven experience defining and executing data strategies in complex organisations Strong expertise in cloud-based data platforms (AWS preferred) Experience with modern ETL/ELT tools and data pipeline frameworks Solid understanding of data modelling, warehousing, and transformation best practices Experience across the data science/ML life cycle from prototype to production Experience working in public sector or regulated environments, with knowledge of GDPR and related standards Strong communication and stakeholder management skills, including engaging senior stakeholders Proven leadership, mentoring, and team-building capabilities Tech Stack: Google Analytics Google BigQuery Looker Studio Google Tag Manager Desirable Experience: Experience in public sector or citizen services (eg, benefits systems) Exposure to government frameworks or large-scale transformation programmes Security clearance (BPSS, SC, or DV) or willingness to obtain Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where every individual is respected, valued, and supported. We welcome applications from candidates of all backgrounds and experiences, and we actively encourage applications from women, people with disabilities, underrepresented communities, and those seeking flexible working arrangements.
Permanent vacancy - Group Quality Manager Location - Hillington Salary - 45k - 55k Monday to Friday 9am - 5.30pm Role Overview We are strengthening our quality systems to support continued international growth. The Group Quality Manager will lead the development, governance and continuous improvement of an integrated Quality Management System, taking it through to ISO 9001 certification and ongoing compliance. Based at our Hillington (Glasgow) head office, the role works across UK and international operations, including close collaboration with our Taiwan manufacturing site. Key Responsibilities Lead the design, implementation and ongoing improvement of an ISO 9001-compliant Quality Management System. Own QMS governance, including management reviews, KPIs, non-conformance, corrective action and risk management. Act as escalation point for customer and supplier quality issues, driving structured root-cause analysis and resolution. Oversee supplier quality management and support performance monitoring with Supply Chain. Manage compliance with regulatory and product certifications (UL, CE, UKCA). Drive a culture of continuous improvement, prevention and quality best practice across the business. Report quality performance, trends and risks to senior management. Experience & Skills Degree in Quality, Engineering or related discipline (or equivalent experience). 8+ years' experience in quality management within manufacturing or industrial environments. Proven leadership of ISO 9001 implementation, certification and audits. Strong working knowledge of ISO 9001 and regulatory certifications (UL, CE, UKCA). Experience applying Lean, root cause analysis or similar continuous improvement methods. Confident influencer able to work cross-functionally without direct authority. Strong analytical skills with experience defining and tracking KPIs. Why Join? Lead ISO 9001 certification within a growing international technology business. Shape quality strategy and governance at a senior level. Work across UK and global operations, including international manufacturing partners. Build and develop a long-term quality function as the organisation scales. Salary: 45k- 55k (DOE) Benefits: Pension, optional health insurance, death in service cover Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
May 18, 2026
Full time
Permanent vacancy - Group Quality Manager Location - Hillington Salary - 45k - 55k Monday to Friday 9am - 5.30pm Role Overview We are strengthening our quality systems to support continued international growth. The Group Quality Manager will lead the development, governance and continuous improvement of an integrated Quality Management System, taking it through to ISO 9001 certification and ongoing compliance. Based at our Hillington (Glasgow) head office, the role works across UK and international operations, including close collaboration with our Taiwan manufacturing site. Key Responsibilities Lead the design, implementation and ongoing improvement of an ISO 9001-compliant Quality Management System. Own QMS governance, including management reviews, KPIs, non-conformance, corrective action and risk management. Act as escalation point for customer and supplier quality issues, driving structured root-cause analysis and resolution. Oversee supplier quality management and support performance monitoring with Supply Chain. Manage compliance with regulatory and product certifications (UL, CE, UKCA). Drive a culture of continuous improvement, prevention and quality best practice across the business. Report quality performance, trends and risks to senior management. Experience & Skills Degree in Quality, Engineering or related discipline (or equivalent experience). 8+ years' experience in quality management within manufacturing or industrial environments. Proven leadership of ISO 9001 implementation, certification and audits. Strong working knowledge of ISO 9001 and regulatory certifications (UL, CE, UKCA). Experience applying Lean, root cause analysis or similar continuous improvement methods. Confident influencer able to work cross-functionally without direct authority. Strong analytical skills with experience defining and tracking KPIs. Why Join? Lead ISO 9001 certification within a growing international technology business. Shape quality strategy and governance at a senior level. Work across UK and global operations, including international manufacturing partners. Build and develop a long-term quality function as the organisation scales. Salary: 45k- 55k (DOE) Benefits: Pension, optional health insurance, death in service cover Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We're looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You'll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what's possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You'll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You'll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they're to part of the story and journey to drive sustainable service change. You'll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You'll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you'll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team.? What we're looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You'll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You're comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action. You can get around roadblocks and stay focused on your goals. You're well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what's possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow
May 18, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We're looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You'll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what's possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You'll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You'll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they're to part of the story and journey to drive sustainable service change. You'll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You'll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you'll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team.? What we're looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You'll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You're comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action. You can get around roadblocks and stay focused on your goals. You're well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what's possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for fem
May 18, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for fem
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We're looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You'll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what's possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You'll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You'll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they're to part of the story and journey to drive sustainable service change. You'll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You'll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you'll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team.? What we're looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You'll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You're comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action. You can get around roadblocks and stay focused on your goals. You're well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what's possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow
May 18, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We're looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You'll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what's possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You'll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You'll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they're to part of the story and journey to drive sustainable service change. You'll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You'll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you'll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team.? What we're looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You'll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You're comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action. You can get around roadblocks and stay focused on your goals. You're well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what's possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow
Programme Lead - Ad Server Migration (12 Month FTC) Location: London (Brook Green) - Hybrid (3 days a week on site) About the Role We're looking for an experienced Programme Lead to deliver a business-critical ad server migration within a live, revenue-generating environment. This role is accountable for ensuring a zero-disruption transition of ad serving capabilities, protecting revenue, maintaining operational continuity, and setting up a scalable platform for future growth. You will act as the senior integrator across Technology, Product, Commercial and external partners, driving alignment, decision-making and delivery across a complex, high-stakes programme. What You'll Be Responsible For Programme Leadership & Delivery Own the end-to-end migration programme: scope, milestones, dependencies, risks, budget and outcomes Lead all phases: discovery, design, build, migration, testing, cutover and stabilisation Deliver a seamless transition with minimal commercial or operational disruption Stakeholder & Governance Management Act as the single accountable owner for senior stakeholders across Technology, Commercial, Operations, Finance, Legal and Marketing Establish and lead governance forums, including steering committees and risk escalation Provide clear, executive-level reporting on progress, risks and trade-offs Ad Tech & Platform Migration Partner with Product, Engineering and Architecture to migrate core ad serving capabilities (trafficking, targeting, reporting, billing) Oversee migration of campaigns, inventory, forecasting logic and integrations Ensure compliance with data privacy and regulatory requirements Commercial & Operational Readiness Prepare Sales, Ad Operations and Finance teams for the new platform Lead training, process redesign and operational transition Manage vendors, platforms and system integrators Risk, Quality & Change Management Identify and mitigate technical, commercial and operational risks Drive rigorous testing (UAT, parallel runs, revenue validation) Lead change management to ensure adoption and long-term success Cutover & Hypercare Define and execute cutover strategy, including go/no-go criteria and rollback plans Lead post-migration hypercare and rapid issue resolution Transition the platform cleanly into BAU with clear ownership and monitoring What Success Looks Like No material revenue loss or billing errors during migration Stable, fully functional ad serving platform post-cutover High confidence and adoption across commercial and operations teams Clear ownership, documentation and roadmap for ongoing optimisation What We're Looking For Essential Experience Proven track record delivering large-scale ad tech or media platform migrations Strong understanding of ad serving, trafficking, targeting, measurement, billing and reporting Experience leading complex, cross-functional programmes in revenue-critical environments Strong programme management discipline (planning, RAID, governance, exec reporting) Ability to influence and align senior stakeholders Highly Desirable Experience in retail media, publisher or marketplace environments Experience working with global vendors and system integrators Understanding of ad tech ecosystem integrations (e.g. DSPs, CDPs/DMPs, identity solutions) Leadership Profile Strategic thinker with strong execution focus Calm and decisive under pressure Commercially aware and outcome-driven Collaborative and highly influential across functions Pragmatic and hands-on when needed to unblock delivery The Challenge You'll be operating at the intersection of short-term commercial delivery and long-term platform strategy. This migration must be delivered in a live trading environment with zero tolerance for revenue disruption, while also contributing to the development of a scalable, future-ready retail media platform. Success in this role means holding these competing priorities together-driving immediate delivery while shaping a platform that supports long-term growth. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Please email me
May 18, 2026
Contractor
Programme Lead - Ad Server Migration (12 Month FTC) Location: London (Brook Green) - Hybrid (3 days a week on site) About the Role We're looking for an experienced Programme Lead to deliver a business-critical ad server migration within a live, revenue-generating environment. This role is accountable for ensuring a zero-disruption transition of ad serving capabilities, protecting revenue, maintaining operational continuity, and setting up a scalable platform for future growth. You will act as the senior integrator across Technology, Product, Commercial and external partners, driving alignment, decision-making and delivery across a complex, high-stakes programme. What You'll Be Responsible For Programme Leadership & Delivery Own the end-to-end migration programme: scope, milestones, dependencies, risks, budget and outcomes Lead all phases: discovery, design, build, migration, testing, cutover and stabilisation Deliver a seamless transition with minimal commercial or operational disruption Stakeholder & Governance Management Act as the single accountable owner for senior stakeholders across Technology, Commercial, Operations, Finance, Legal and Marketing Establish and lead governance forums, including steering committees and risk escalation Provide clear, executive-level reporting on progress, risks and trade-offs Ad Tech & Platform Migration Partner with Product, Engineering and Architecture to migrate core ad serving capabilities (trafficking, targeting, reporting, billing) Oversee migration of campaigns, inventory, forecasting logic and integrations Ensure compliance with data privacy and regulatory requirements Commercial & Operational Readiness Prepare Sales, Ad Operations and Finance teams for the new platform Lead training, process redesign and operational transition Manage vendors, platforms and system integrators Risk, Quality & Change Management Identify and mitigate technical, commercial and operational risks Drive rigorous testing (UAT, parallel runs, revenue validation) Lead change management to ensure adoption and long-term success Cutover & Hypercare Define and execute cutover strategy, including go/no-go criteria and rollback plans Lead post-migration hypercare and rapid issue resolution Transition the platform cleanly into BAU with clear ownership and monitoring What Success Looks Like No material revenue loss or billing errors during migration Stable, fully functional ad serving platform post-cutover High confidence and adoption across commercial and operations teams Clear ownership, documentation and roadmap for ongoing optimisation What We're Looking For Essential Experience Proven track record delivering large-scale ad tech or media platform migrations Strong understanding of ad serving, trafficking, targeting, measurement, billing and reporting Experience leading complex, cross-functional programmes in revenue-critical environments Strong programme management discipline (planning, RAID, governance, exec reporting) Ability to influence and align senior stakeholders Highly Desirable Experience in retail media, publisher or marketplace environments Experience working with global vendors and system integrators Understanding of ad tech ecosystem integrations (e.g. DSPs, CDPs/DMPs, identity solutions) Leadership Profile Strategic thinker with strong execution focus Calm and decisive under pressure Commercially aware and outcome-driven Collaborative and highly influential across functions Pragmatic and hands-on when needed to unblock delivery The Challenge You'll be operating at the intersection of short-term commercial delivery and long-term platform strategy. This migration must be delivered in a live trading environment with zero tolerance for revenue disruption, while also contributing to the development of a scalable, future-ready retail media platform. Success in this role means holding these competing priorities together-driving immediate delivery while shaping a platform that supports long-term growth. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Please email me
