AI Automation - SaaS Growth - Microsoft Ecosystem - Remote-First Culture Ready to join a fast-growing Microsoft and AI automation business at the exact point it scales into SaaS product growth? Are you a commercially driven salesperson who thrives on outbound activity, building pipeline and closing meaningful technology deals? Do you enjoy the balance of hunting for new business while also growing existing customer relationships and uncovering additional revenue opportunities? At Jaam Automation , we re helping organisations modernise the way they work through Microsoft technologies, automation and AI. With strong year-on-year growth, an expanding enterprise customer base and the upcoming launch of our own AI SaaS platform, we re entering a hugely exciting phase of growth and looking for ambitious sales talent to help shape the journey. The Role at a Glance: New Business Development Manager - Microsoft & SaaS Solutions UK Remote-First £45,000 - £65,000 Base Salary OTE £90,000 - £130,000 Uncapped + Accelerators Full Time - Permanent Company: Fast-growing Microsoft solutions and AI automation technology business Clients: Working with leading UK and global brands across multiple sectors Culture: Remote-First, High Autonomy, Collaborative, Flat Structure, Work Hard-Play Hard Values: Always Be Nice Your Background / Skills: SaaS Sales, Microsoft Solutions, B2B Sales, New Business, IT Services, Automation, AI Solutions, Full Sales Cycle Management Who we are: Jaam Automation is a UK-headquartered technology business helping mid-market and enterprise organisations streamline operations and eliminate fragmented manual processes using Microsoft technologies, automation and AI. With more than 20 years of process automation expertise, we ve built a strong reputation delivering solutions that drive operational efficiency, productivity and transformation across a broad range of industries. Over the last three years, the business has grown strongly year on year, building a solid base of recurring customers while continuing to evolve our Microsoft and automation offerings. Now we re entering our next chapter. In 2026, we ll launch our own AI SaaS platform focused on agentic AI work management, creating a major shift into high-margin, product-led growth and opening up exciting commercial opportunities for the business and the sales team alike. We re a remote-first business with a collaborative, entrepreneurial culture where people are trusted to take ownership, move quickly and make an impact without layers of bureaucracy or micromanagement. Ready to help shape the next stage of growth? As Business Development Manager, you ll play a key role building pipeline, generating new business and growing existing customer relationships across Microsoft, automation and AI solution offerings. This is not a passive account management role. We re looking for someone with a genuine hunter mentality who enjoys outbound activity, creating opportunities and driving deals forward proactively while also identifying cross-sell and growth opportunities within existing accounts. You ll work closely with founders, marketing and delivery teams while helping shape how the sales organisation evolves as the company continues to scale. What your day might look like: • Generating new business through outbound prospecting and lead generation • Managing the full sales cycle from discovery through to close • Selling Microsoft-based solutions with a focus on AI and automation offerings • Building and managing your own pipeline activity • Growing existing customer accounts through cross-sell and upsell opportunities • Working closely with founders, marketing and delivery teams • Developing long-term customer relationships • Driving opportunities forward proactively and consistently • Maintaining strong activity levels across calls, outreach and follow-ups • Contributing ideas and feedback towards wider sales strategy and growth About You: • 3-5 years experience within B2B technology sales • Experience selling SaaS, Microsoft solutions, IT services or technology solutions • Strong outbound sales and lead generation capability • Comfortable generating and managing your own pipeline • Proven ability to close opportunities confidently and consistently • Commercially driven with strong earning motivation • Able to cross-sell and grow existing customer relationships • Highly self-motivated and comfortable working autonomously • Resilient, proactive and outcomes-focused • Strong communication and relationship-building skills • Friendly, collaborative and aligned with Jaam s values and culture • Excited by AI, automation and emerging technologies • Full right to work in the UK without sponsorship requirements What Success Looks Like to Us: • Consistently building and managing your own pipeline • Maintaining strong daily sales activity levels • Generating new business opportunities proactively • Growing existing customer revenue through cross-sell activity • Taking ownership of opportunities from start to finish • Exceeding targets and driving commercial growth • Helping shape a scalable sales engine as the business grows Why Join Us? • Join a fast-growing Microsoft and AI automation business • Opportunity to be part of an AI SaaS platform launch journey • Remote-first working environment with flexibility and autonomy • Direct access to founders and leadership • High ownership role with genuine progression opportunity • Flat structure with fast decision-making • Uncapped earning potential with accelerators • Work with leading UK and global brands • Collaborative, ambitious and supportive culture If you re an ambitious, commercially driven salesperson excited by AI, SaaS and high-growth technology, this is your opportunity to join at the perfect stage of the journey. You ll have the freedom to make an impact, the backing of an experienced leadership team and the chance to help shape the future commercial success of a fast-scaling automation and AI business. Ready to build something big? Apply now and be part of the next phase of growth at Jaam Automation. Apply now. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone regarding your application. Your data will be processed by Recruitment Revolution on the basis of legitimate interests for the purposes of the recruitment process. Please refer to the Recruitment Revolution Privacy Policy on their website for further details.
May 18, 2026
Full time
AI Automation - SaaS Growth - Microsoft Ecosystem - Remote-First Culture Ready to join a fast-growing Microsoft and AI automation business at the exact point it scales into SaaS product growth? Are you a commercially driven salesperson who thrives on outbound activity, building pipeline and closing meaningful technology deals? Do you enjoy the balance of hunting for new business while also growing existing customer relationships and uncovering additional revenue opportunities? At Jaam Automation , we re helping organisations modernise the way they work through Microsoft technologies, automation and AI. With strong year-on-year growth, an expanding enterprise customer base and the upcoming launch of our own AI SaaS platform, we re entering a hugely exciting phase of growth and looking for ambitious sales talent to help shape the journey. The Role at a Glance: New Business Development Manager - Microsoft & SaaS Solutions UK Remote-First £45,000 - £65,000 Base Salary OTE £90,000 - £130,000 Uncapped + Accelerators Full Time - Permanent Company: Fast-growing Microsoft solutions and AI automation technology business Clients: Working with leading UK and global brands across multiple sectors Culture: Remote-First, High Autonomy, Collaborative, Flat Structure, Work Hard-Play Hard Values: Always Be Nice Your Background / Skills: SaaS Sales, Microsoft Solutions, B2B Sales, New Business, IT Services, Automation, AI Solutions, Full Sales Cycle Management Who we are: Jaam Automation is a UK-headquartered technology business helping mid-market and enterprise organisations streamline operations and eliminate fragmented manual processes using Microsoft technologies, automation and AI. With more than 20 years of process automation expertise, we ve built a strong reputation delivering solutions that drive operational efficiency, productivity and transformation across a broad range of industries. Over the last three years, the business has grown strongly year on year, building a solid base of recurring customers while continuing to evolve our Microsoft and automation offerings. Now we re entering our next chapter. In 2026, we ll launch our own AI SaaS platform focused on agentic AI work management, creating a major shift into high-margin, product-led growth and opening up exciting commercial opportunities for the business and the sales team alike. We re a remote-first business with a collaborative, entrepreneurial culture where people are trusted to take ownership, move quickly and make an impact without layers of bureaucracy or micromanagement. Ready to help shape the next stage of growth? As Business Development Manager, you ll play a key role building pipeline, generating new business and growing existing customer relationships across Microsoft, automation and AI solution offerings. This is not a passive account management role. We re looking for someone with a genuine hunter mentality who enjoys outbound activity, creating opportunities and driving deals forward proactively while also identifying cross-sell and growth opportunities within existing accounts. You ll work closely with founders, marketing and delivery teams while helping shape how the sales organisation evolves as the company continues to scale. What your day might look like: • Generating new business through outbound prospecting and lead generation • Managing the full sales cycle from discovery through to close • Selling Microsoft-based solutions with a focus on AI and automation offerings • Building and managing your own pipeline activity • Growing existing customer accounts through cross-sell and upsell opportunities • Working closely with founders, marketing and delivery teams • Developing long-term customer relationships • Driving opportunities forward proactively and consistently • Maintaining strong activity levels across calls, outreach and follow-ups • Contributing ideas and feedback towards wider sales strategy and growth About You: • 3-5 years experience within B2B technology sales • Experience selling SaaS, Microsoft solutions, IT services or technology solutions • Strong outbound sales and lead generation capability • Comfortable generating and managing your own pipeline • Proven ability to close opportunities confidently and consistently • Commercially driven with strong earning motivation • Able to cross-sell and grow existing customer relationships • Highly self-motivated and comfortable working autonomously • Resilient, proactive and outcomes-focused • Strong communication and relationship-building skills • Friendly, collaborative and aligned with Jaam s values and culture • Excited by AI, automation and emerging technologies • Full right to work in the UK without sponsorship requirements What Success Looks Like to Us: • Consistently building and managing your own pipeline • Maintaining strong daily sales activity levels • Generating new business opportunities proactively • Growing existing customer revenue through cross-sell activity • Taking ownership of opportunities from start to finish • Exceeding targets and driving commercial growth • Helping shape a scalable sales engine as the business grows Why Join Us? • Join a fast-growing Microsoft and AI automation business • Opportunity to be part of an AI SaaS platform launch journey • Remote-first working environment with flexibility and autonomy • Direct access to founders and leadership • High ownership role with genuine progression opportunity • Flat structure with fast decision-making • Uncapped earning potential with accelerators • Work with leading UK and global brands • Collaborative, ambitious and supportive culture If you re an ambitious, commercially driven salesperson excited by AI, SaaS and high-growth technology, this is your opportunity to join at the perfect stage of the journey. You ll have the freedom to make an impact, the backing of an experienced leadership team and the chance to help shape the future commercial success of a fast-scaling automation and AI business. Ready to build something big? Apply now and be part of the next phase of growth at Jaam Automation. Apply now. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone regarding your application. Your data will be processed by Recruitment Revolution on the basis of legitimate interests for the purposes of the recruitment process. Please refer to the Recruitment Revolution Privacy Policy on their website for further details.
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. What you will be part of Saab is a leading defence and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: Following planned expansion, Saab is looking to recruit a customer-focused field support technician responsible for the service, installation, repair, and general maintenance of the Giraffe 1X multi-mission radar, as well as other radars in Saab's portfolio. This is an important role, and will require building relationships with the in-country operators, as well as with Saab Engineering Teams. In this position, you will work with a range of technologies including radar systems, software loading/programming, high-power components (AC and DC), electronics, hydraulics, cooling systems, and interfaces with both Saab and other Command and Control systems. The ability and willingness to travel, including internationally and to areas of very high risk will be essential for this role. The successful candidate will have the potential to progress within the business; they will also benefit from continuous training across the different sectors of the business and sensors. Key Responsibilities: Support customers on-site, both domestically and internationally in field and operational environments to enable initial radar system fielding; this includes conducting planned and preventative maintenance. Additional tasks will include manning customer support desks, training end users, and assisting with production at the original equipment manufacturer (OEM). Support to trials, exercises, deployments globally in support of military operations, and other company market growth initiatives. System integration and verification, and support to configuration management. Reporting and administering the running of projects and training events as required Qualifications and Experience: Essential: The ability to understand complex systems of systems - ideally this would be extensive knowledge of either a radar, electronic warfare, command and control, or sophisticated military electronic systems. A willingness to deploy at short notice to areas of very high risk. Ability to meet the physical requirements of, and pass the medical examinations associated with, Deployment Ready Training. Experience in a technical customer-facing environment demonstrating fault-finding and problem-solving abilities in a high-pressure environment Full UK driving licence Computer literate Able to obtain UK Security Clearance up to SC UK or Swedish citizenship Desirable: Qualified to a minimum of ONC/HNC level or equivalent in a technical area Multi-skilled electrical bias Previous military experience is highly desired to support the initial fielding of the systems with customers. Teaching/ instructional experience, including in practical scenarios, on military systems. Be a motivated and critical-thinking individual Be capable of working independently and managing their own workload Have excellent interpersonal skills Be comfortable in a complex customer-facing environment Thrive in big groups and maintain a large professional network Be perceptive, flexible, and act with integrity, always keeping Saab's best interests in mind Have a genuine interest in technology and the ability to adapt styles to suit a varied audience As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
May 18, 2026
Full time
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. What you will be part of Saab is a leading defence and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: Following planned expansion, Saab is looking to recruit a customer-focused field support technician responsible for the service, installation, repair, and general maintenance of the Giraffe 1X multi-mission radar, as well as other radars in Saab's portfolio. This is an important role, and will require building relationships with the in-country operators, as well as with Saab Engineering Teams. In this position, you will work with a range of technologies including radar systems, software loading/programming, high-power components (AC and DC), electronics, hydraulics, cooling systems, and interfaces with both Saab and other Command and Control systems. The ability and willingness to travel, including internationally and to areas of very high risk will be essential for this role. The successful candidate will have the potential to progress within the business; they will also benefit from continuous training across the different sectors of the business and sensors. Key Responsibilities: Support customers on-site, both domestically and internationally in field and operational environments to enable initial radar system fielding; this includes conducting planned and preventative maintenance. Additional tasks will include manning customer support desks, training end users, and assisting with production at the original equipment manufacturer (OEM). Support to trials, exercises, deployments globally in support of military operations, and other company market growth initiatives. System integration and verification, and support to configuration management. Reporting and administering the running of projects and training events as required Qualifications and Experience: Essential: The ability to understand complex systems of systems - ideally this would be extensive knowledge of either a radar, electronic warfare, command and control, or sophisticated military electronic systems. A willingness to deploy at short notice to areas of very high risk. Ability to meet the physical requirements of, and pass the medical examinations associated with, Deployment Ready Training. Experience in a technical customer-facing environment demonstrating fault-finding and problem-solving abilities in a high-pressure environment Full UK driving licence Computer literate Able to obtain UK Security Clearance up to SC UK or Swedish citizenship Desirable: Qualified to a minimum of ONC/HNC level or equivalent in a technical area Multi-skilled electrical bias Previous military experience is highly desired to support the initial fielding of the systems with customers. Teaching/ instructional experience, including in practical scenarios, on military systems. Be a motivated and critical-thinking individual Be capable of working independently and managing their own workload Have excellent interpersonal skills Be comfortable in a complex customer-facing environment Thrive in big groups and maintain a large professional network Be perceptive, flexible, and act with integrity, always keeping Saab's best interests in mind Have a genuine interest in technology and the ability to adapt styles to suit a varied audience As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Your new company This role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce. Your new role The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services. Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns. Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity. Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities. Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments. Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks. Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability. Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives. Ensure appropriate capacity for major business events, releases, migrations, and peak periods. Maintain regular reporting covering consumption, forecasts, risks, and recommended actions. Accountable for the accuracy and quality of global demand and capacity forecasts. Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans. Maintain a single source of truth for demand, consumption, and capacity insights. Provide leadership with proactive recommendations for investment, optimisation, and scaling actions. Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies. Prepare and run capacity governance routines including monthly capacity reviews. Ensure readiness and capacity availability for major business or technology events. Support cloud optimisation and FinOps activities with accurate consumption modelling. Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration: Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs. Collaborate with EA to ensure strategic alignment with long-term architectural evolution. Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals. Engage with PMO to validate capacity readiness for projects, migrations, and releases. Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput. Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts. Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable: Global Demand & Capacity Forecast (rolling 12-36 months). Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload). Monthly Consumption & Capacity Report including risks, hotspots, and future projections. Quarterly Capacity Review Pack including investment proposals and optimisation insights. Capacity inputs for PMO readiness assessments, budgeting, and prioritisation. Documentation of mitigation actions for capacity-related risks. Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures: Accuracy of demand and capacity forecasts. Reduction of unplanned capacity-related incidents or outages. Timeliness of capacity reporting and insights. Optimisation impact (cloud savings, resource efficiency gains). Stakeholder satisfaction across Technology, Finance, Regions, and Vendors. Alignment of capacity with business demand and technology roadmaps. What you'll need to succeed Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar). Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (e.g., Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models, RBAC, and secure automation practices. Ability nonrepresentational issues and translate them into automation solutions. Experience working with MSPs and global delivery models What you'll get in return Competitive base salary + bonus + benefits aligned to the seniority of the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 18, 2026
Full time
Your new company This role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce. Your new role The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services. Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns. Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity. Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities. Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments. Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks. Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability. Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives. Ensure appropriate capacity for major business events, releases, migrations, and peak periods. Maintain regular reporting covering consumption, forecasts, risks, and recommended actions. Accountable for the accuracy and quality of global demand and capacity forecasts. Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans. Maintain a single source of truth for demand, consumption, and capacity insights. Provide leadership with proactive recommendations for investment, optimisation, and scaling actions. Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies. Prepare and run capacity governance routines including monthly capacity reviews. Ensure readiness and capacity availability for major business or technology events. Support cloud optimisation and FinOps activities with accurate consumption modelling. Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration: Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs. Collaborate with EA to ensure strategic alignment with long-term architectural evolution. Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals. Engage with PMO to validate capacity readiness for projects, migrations, and releases. Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput. Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts. Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable: Global Demand & Capacity Forecast (rolling 12-36 months). Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload). Monthly Consumption & Capacity Report including risks, hotspots, and future projections. Quarterly Capacity Review Pack including investment proposals and optimisation insights. Capacity inputs for PMO readiness assessments, budgeting, and prioritisation. Documentation of mitigation actions for capacity-related risks. Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures: Accuracy of demand and capacity forecasts. Reduction of unplanned capacity-related incidents or outages. Timeliness of capacity reporting and insights. Optimisation impact (cloud savings, resource efficiency gains). Stakeholder satisfaction across Technology, Finance, Regions, and Vendors. Alignment of capacity with business demand and technology roadmaps. What you'll need to succeed Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar). Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (e.g., Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models, RBAC, and secure automation practices. Ability nonrepresentational issues and translate them into automation solutions. Experience working with MSPs and global delivery models What you'll get in return Competitive base salary + bonus + benefits aligned to the seniority of the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
New Business Development Manager - Data, AI & Observability Solutions Location: UK or India Company Overview GIOS Technology Limited is a specialist technology consultancy and recruitment business focused on Data, AI, Search, Observability, Cyber Security, and Cloud solutions. We partner with leading technology vendors including Elastic, Cloudera, AWS Open Search, Google Cloud, and Qlik to help enterprise organisations modernise their data platforms, improve operational visibility, strengthen cyber resilience, and accelerate AI adoption. Our clients include organisations across (but not limited to) Banking, Financial Services, Telecoms, and the Public Sector. Role Overview We are looking for a highly driven and commercially focused New Business Development Managers with a strong understanding of the modern data and analytics ecosystem. This role is ideal for someone who understands enterprise technology sales and can confidently engage with CIOs, Heads of Data, Security Leaders, Platform Teams, and Digital Transformation stakeholders. You will be responsible for identifying, developing, and winning new business opportunities across: Data & Analytics AI & GenAI Observability SIEM & Cyber Security Search & Enterprise AI Cloud Data Platforms Professional Services & Recruitment Solutions Key Responsibilities Generate and qualify new business opportunities across enterprise accounts Build relationships with senior technology and business stakeholders Drive sales opportunities for consulting, managed services, and recruitment offerings Identify customer challenges around: Data visibility Real Time analytics AI enablement Security operations Regulatory compliance Cloud modernisation Work closely with technical architects and leadership teams to shape solutions Manage the full sales life cycle from prospecting through to closure Build and maintain strong pipelines Collaborate with vendor partners including Elastic, Cloudera, and AWS Support marketing campaigns, events, webinars, and GTM initiatives Required Skills & Experience Essential Proven experience in New Business Development/Technology Sales Strong understanding of: Data Platforms Big Data AI/GenAI Observability SIEM/Cyber Security Cloud technologies Experience selling enterprise technology solutions or professional services Excellent communication and stakeholder management skills Ability to engage both technical and non-technical audiences Strong networking and relationship-building capability Experience working with enterprise clients Preferred Experience with one or more of the following technologies/vendors: Elastic Cloudera AWS Google Cloud Snowflake Databricks Qlik What We're Looking For Entrepreneurial mindset Commercially driven Passionate about emerging technologies Confident presenting to all levels including senior stakeholders Self-motivated and target-oriented Strong understanding of the modern enterprise data landscape What We Offer Opportunity to work with leading global technology vendors Exposure to enterprise digital transformation programmes Fast-growing and entrepreneurial environment Career progression opportunities Competitive salary + commission structure International exposure across UK, EMEA, APAC, and India markets Apply Now If you are passionate about Data, AI, Security, and helping organisations transform through technology, we would love to hear from you. Please send your CV to: (see below)
May 18, 2026
Full time
New Business Development Manager - Data, AI & Observability Solutions Location: UK or India Company Overview GIOS Technology Limited is a specialist technology consultancy and recruitment business focused on Data, AI, Search, Observability, Cyber Security, and Cloud solutions. We partner with leading technology vendors including Elastic, Cloudera, AWS Open Search, Google Cloud, and Qlik to help enterprise organisations modernise their data platforms, improve operational visibility, strengthen cyber resilience, and accelerate AI adoption. Our clients include organisations across (but not limited to) Banking, Financial Services, Telecoms, and the Public Sector. Role Overview We are looking for a highly driven and commercially focused New Business Development Managers with a strong understanding of the modern data and analytics ecosystem. This role is ideal for someone who understands enterprise technology sales and can confidently engage with CIOs, Heads of Data, Security Leaders, Platform Teams, and Digital Transformation stakeholders. You will be responsible for identifying, developing, and winning new business opportunities across: Data & Analytics AI & GenAI Observability SIEM & Cyber Security Search & Enterprise AI Cloud Data Platforms Professional Services & Recruitment Solutions Key Responsibilities Generate and qualify new business opportunities across enterprise accounts Build relationships with senior technology and business stakeholders Drive sales opportunities for consulting, managed services, and recruitment offerings Identify customer challenges around: Data visibility Real Time analytics AI enablement Security operations Regulatory compliance Cloud modernisation Work closely with technical architects and leadership teams to shape solutions Manage the full sales life cycle from prospecting through to closure Build and maintain strong pipelines Collaborate with vendor partners including Elastic, Cloudera, and AWS Support marketing campaigns, events, webinars, and GTM initiatives Required Skills & Experience Essential Proven experience in New Business Development/Technology Sales Strong understanding of: Data Platforms Big Data AI/GenAI Observability SIEM/Cyber Security Cloud technologies Experience selling enterprise technology solutions or professional services Excellent communication and stakeholder management skills Ability to engage both technical and non-technical audiences Strong networking and relationship-building capability Experience working with enterprise clients Preferred Experience with one or more of the following technologies/vendors: Elastic Cloudera AWS Google Cloud Snowflake Databricks Qlik What We're Looking For Entrepreneurial mindset Commercially driven Passionate about emerging technologies Confident presenting to all levels including senior stakeholders Self-motivated and target-oriented Strong understanding of the modern enterprise data landscape What We Offer Opportunity to work with leading global technology vendors Exposure to enterprise digital transformation programmes Fast-growing and entrepreneurial environment Career progression opportunities Competitive salary + commission structure International exposure across UK, EMEA, APAC, and India markets Apply Now If you are passionate about Data, AI, Security, and helping organisations transform through technology, we would love to hear from you. Please send your CV to: (see below)
Permanent vacancy - Group Quality Manager Location - Hillington Salary - 45k - 55k Monday to Friday 9am - 5.30pm Role Overview We are strengthening our quality systems to support continued international growth. The Group Quality Manager will lead the development, governance and continuous improvement of an integrated Quality Management System, taking it through to ISO 9001 certification and ongoing compliance. Based at our Hillington (Glasgow) head office, the role works across UK and international operations, including close collaboration with our Taiwan manufacturing site. Key Responsibilities Lead the design, implementation and ongoing improvement of an ISO 9001-compliant Quality Management System. Own QMS governance, including management reviews, KPIs, non-conformance, corrective action and risk management. Act as escalation point for customer and supplier quality issues, driving structured root-cause analysis and resolution. Oversee supplier quality management and support performance monitoring with Supply Chain. Manage compliance with regulatory and product certifications (UL, CE, UKCA). Drive a culture of continuous improvement, prevention and quality best practice across the business. Report quality performance, trends and risks to senior management. Experience & Skills Degree in Quality, Engineering or related discipline (or equivalent experience). 8+ years' experience in quality management within manufacturing or industrial environments. Proven leadership of ISO 9001 implementation, certification and audits. Strong working knowledge of ISO 9001 and regulatory certifications (UL, CE, UKCA). Experience applying Lean, root cause analysis or similar continuous improvement methods. Confident influencer able to work cross-functionally without direct authority. Strong analytical skills with experience defining and tracking KPIs. Why Join? Lead ISO 9001 certification within a growing international technology business. Shape quality strategy and governance at a senior level. Work across UK and global operations, including international manufacturing partners. Build and develop a long-term quality function as the organisation scales. Salary: 45k- 55k (DOE) Benefits: Pension, optional health insurance, death in service cover Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
May 18, 2026
Full time
Permanent vacancy - Group Quality Manager Location - Hillington Salary - 45k - 55k Monday to Friday 9am - 5.30pm Role Overview We are strengthening our quality systems to support continued international growth. The Group Quality Manager will lead the development, governance and continuous improvement of an integrated Quality Management System, taking it through to ISO 9001 certification and ongoing compliance. Based at our Hillington (Glasgow) head office, the role works across UK and international operations, including close collaboration with our Taiwan manufacturing site. Key Responsibilities Lead the design, implementation and ongoing improvement of an ISO 9001-compliant Quality Management System. Own QMS governance, including management reviews, KPIs, non-conformance, corrective action and risk management. Act as escalation point for customer and supplier quality issues, driving structured root-cause analysis and resolution. Oversee supplier quality management and support performance monitoring with Supply Chain. Manage compliance with regulatory and product certifications (UL, CE, UKCA). Drive a culture of continuous improvement, prevention and quality best practice across the business. Report quality performance, trends and risks to senior management. Experience & Skills Degree in Quality, Engineering or related discipline (or equivalent experience). 8+ years' experience in quality management within manufacturing or industrial environments. Proven leadership of ISO 9001 implementation, certification and audits. Strong working knowledge of ISO 9001 and regulatory certifications (UL, CE, UKCA). Experience applying Lean, root cause analysis or similar continuous improvement methods. Confident influencer able to work cross-functionally without direct authority. Strong analytical skills with experience defining and tracking KPIs. Why Join? Lead ISO 9001 certification within a growing international technology business. Shape quality strategy and governance at a senior level. Work across UK and global operations, including international manufacturing partners. Build and develop a long-term quality function as the organisation scales. Salary: 45k- 55k (DOE) Benefits: Pension, optional health insurance, death in service cover Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
About Comply365 This is an excellent opportunity to join Comply365, the market leader in operational content management, safety management and training management serving the global aviation, defense and rail industries with a stellar customer base of 550+ customers in 80+ countries worldwide and delivering an industry first, connected platform, powered by AI, across these mission critical domains. The Comply365 platform is an industry-first interconnected, intelligent platform with best-in-class solutions across Operational Content Management, Safety, Risk & Quality Management, and Training Management. Powered by industry-specific AI, our unified platform connects data and insights across operations, safety, and training - eliminating complexity and driving measurable gains in efficiency and productivity for aviation, rail and defense organizations worldwide. About the Role The Product Marketing Manager (PMM) will spearhead product marketing efforts for the Comply365 platform and next generation solutions across Operational Content Management, Safety, Risk & Compliance Management and Training Management - with compelling collateral, clear roadmap and use case material, value propositions and associated campaigns communicating the unique value of the Comply365 platform and next gen solutions. The PMM will support the go-to-market strategy, product messaging, competitive positioning, and customer adoption efforts for the Comply365 Platform and next generation solution. This role requires a natural interest and curiosity in the latest technology advances, in particular AI, as well as in the target markets of Comply365 - aviation, defense and rail - and will come to deeply understand the Comply365 platform, next generation solutions and our target audiences' everyday challenges. Reporting to the Director of Marketing and through close collaborations with the product team including product management and product owners across Comply365, as well as with the Sales & Customer Success team, the Product Marketing Manager will create highly impactful product collateral, value propositions and product campaigns that succinctly explain how the platform and next gen solutions help solve our customer problems and that drives strong engagement and conversion at all stages of the sales cycle. You will partner closely with Product Management, Sales, Customer Success, and Marketing to ensure the Comply365 Platform is clearly understood, effectively marketed, and continuously adopted by our global customer base. Responsibilities Platform & Next Gen Solutions Positioning & Messaging Develop and maintain core messaging frameworks for the Comply365 Platform, emphasizing its interconnected, intelligent, AI-powered capabilities. Articulate clear value propositions for solutions across Operational Content Management, Safety, Risk & Quality Management, and Training Management. Ensure consistent, compelling messaging across website, collateral, campaigns, and sales assets. Develop and maintain a deep understanding of our customers' pains and gains in relation to the Comply365 platform and next generation solutions. Help define a compelling story and positioning for the Comply365 platform and support the wider marketing team in promoting the Comply365 platform to our target markets. Partner with the Product Management team to distil key functionality and benefits into core product marketing messages and develop product messaging, collateral and campaigns that differentiates Comply365's platform and solutions. Go-to-Market Strategy Support and help to lead GTM plans for an always on platform campaign, AI innovation, and next gen solution initiatives. Partner with Product Management to shape roadmap narratives and market readiness requirements. Work with Marketing to create demand-generation strategies tied to personas, industries, and solution lines as well as the platform. Create and deliver compelling collateral such as videos, solution overviews, webinars and ROI material and customer case studies that will support conversion along the sales funnel. Gain insight into customer use of the current solutions, untapped opportunities and buyer personas. Partner with the wider marketing team to create innovative marketing campaigns, marketing website content and materials for industry events. Market & Competitive Intelligence Conduct ongoing competitive analysis to understand market trends, emerging entrants, and shifts in operational compliance technologies. Develop internal competitive battlecards, differentiating Comply365's interconnected platform and AI-powered insights. Feed into product strategy with insights from market intelligence, research and customer insights to support product management in defining the right functionality to factor into product roadmaps. Sales Enablement Develop sales tools and training materials (pitch decks, playbooks, demos, one-pagers). Deliver product briefings and enablement sessions to improve win rates and deal velocity. Support Sales with tailored messaging for strategic opportunities. Create compelling internal and external customer-facing presentations. Support the presentation, positioning, and publication of product roadmaps - both internal and customer / prospect facing. Customer Insights & Adoption Partner with Customer Success & Account Management to understand adoption patterns and identify opportunities for expansion within accounts. Gather and translate customer feedback into product improvements and marketing strategies. Develop customer stories and case studies highlighting platform outcomes and next generation solution benefits. Thought Leadership & Research Contribute to Comply365 content marketing, research initiatives and thought leadership. Essential Skills/Experience 7+ years as a Product Marketing Manager. Degree in Marketing, Communications, or similar relevant field. Outstanding communication, presentation and leadership skills. Excellent interpersonal and time management skills. Strong planning and organizational skills. Sharp analytical and problem-solving skills. Creative thinker with a vision and innovative thinking to try new things. Courageous and ambitious to challenge what's been done before. Why come aboard? Healthcare plans Private Medical Insurance 27 days holiday, rising with length of service Buy/sell holiday Promoting work/life balance For more information on our full range of UK benefits, please visit our website. Comply365_Benefits_UK.pdf
May 18, 2026
Full time
About Comply365 This is an excellent opportunity to join Comply365, the market leader in operational content management, safety management and training management serving the global aviation, defense and rail industries with a stellar customer base of 550+ customers in 80+ countries worldwide and delivering an industry first, connected platform, powered by AI, across these mission critical domains. The Comply365 platform is an industry-first interconnected, intelligent platform with best-in-class solutions across Operational Content Management, Safety, Risk & Quality Management, and Training Management. Powered by industry-specific AI, our unified platform connects data and insights across operations, safety, and training - eliminating complexity and driving measurable gains in efficiency and productivity for aviation, rail and defense organizations worldwide. About the Role The Product Marketing Manager (PMM) will spearhead product marketing efforts for the Comply365 platform and next generation solutions across Operational Content Management, Safety, Risk & Compliance Management and Training Management - with compelling collateral, clear roadmap and use case material, value propositions and associated campaigns communicating the unique value of the Comply365 platform and next gen solutions. The PMM will support the go-to-market strategy, product messaging, competitive positioning, and customer adoption efforts for the Comply365 Platform and next generation solution. This role requires a natural interest and curiosity in the latest technology advances, in particular AI, as well as in the target markets of Comply365 - aviation, defense and rail - and will come to deeply understand the Comply365 platform, next generation solutions and our target audiences' everyday challenges. Reporting to the Director of Marketing and through close collaborations with the product team including product management and product owners across Comply365, as well as with the Sales & Customer Success team, the Product Marketing Manager will create highly impactful product collateral, value propositions and product campaigns that succinctly explain how the platform and next gen solutions help solve our customer problems and that drives strong engagement and conversion at all stages of the sales cycle. You will partner closely with Product Management, Sales, Customer Success, and Marketing to ensure the Comply365 Platform is clearly understood, effectively marketed, and continuously adopted by our global customer base. Responsibilities Platform & Next Gen Solutions Positioning & Messaging Develop and maintain core messaging frameworks for the Comply365 Platform, emphasizing its interconnected, intelligent, AI-powered capabilities. Articulate clear value propositions for solutions across Operational Content Management, Safety, Risk & Quality Management, and Training Management. Ensure consistent, compelling messaging across website, collateral, campaigns, and sales assets. Develop and maintain a deep understanding of our customers' pains and gains in relation to the Comply365 platform and next generation solutions. Help define a compelling story and positioning for the Comply365 platform and support the wider marketing team in promoting the Comply365 platform to our target markets. Partner with the Product Management team to distil key functionality and benefits into core product marketing messages and develop product messaging, collateral and campaigns that differentiates Comply365's platform and solutions. Go-to-Market Strategy Support and help to lead GTM plans for an always on platform campaign, AI innovation, and next gen solution initiatives. Partner with Product Management to shape roadmap narratives and market readiness requirements. Work with Marketing to create demand-generation strategies tied to personas, industries, and solution lines as well as the platform. Create and deliver compelling collateral such as videos, solution overviews, webinars and ROI material and customer case studies that will support conversion along the sales funnel. Gain insight into customer use of the current solutions, untapped opportunities and buyer personas. Partner with the wider marketing team to create innovative marketing campaigns, marketing website content and materials for industry events. Market & Competitive Intelligence Conduct ongoing competitive analysis to understand market trends, emerging entrants, and shifts in operational compliance technologies. Develop internal competitive battlecards, differentiating Comply365's interconnected platform and AI-powered insights. Feed into product strategy with insights from market intelligence, research and customer insights to support product management in defining the right functionality to factor into product roadmaps. Sales Enablement Develop sales tools and training materials (pitch decks, playbooks, demos, one-pagers). Deliver product briefings and enablement sessions to improve win rates and deal velocity. Support Sales with tailored messaging for strategic opportunities. Create compelling internal and external customer-facing presentations. Support the presentation, positioning, and publication of product roadmaps - both internal and customer / prospect facing. Customer Insights & Adoption Partner with Customer Success & Account Management to understand adoption patterns and identify opportunities for expansion within accounts. Gather and translate customer feedback into product improvements and marketing strategies. Develop customer stories and case studies highlighting platform outcomes and next generation solution benefits. Thought Leadership & Research Contribute to Comply365 content marketing, research initiatives and thought leadership. Essential Skills/Experience 7+ years as a Product Marketing Manager. Degree in Marketing, Communications, or similar relevant field. Outstanding communication, presentation and leadership skills. Excellent interpersonal and time management skills. Strong planning and organizational skills. Sharp analytical and problem-solving skills. Creative thinker with a vision and innovative thinking to try new things. Courageous and ambitious to challenge what's been done before. Why come aboard? Healthcare plans Private Medical Insurance 27 days holiday, rising with length of service Buy/sell holiday Promoting work/life balance For more information on our full range of UK benefits, please visit our website. Comply365_Benefits_UK.pdf
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Competitive Salary Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Legal Cashier Experience. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Legal Cashier experience • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian, we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 18, 2026
Full time
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Competitive Salary Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Legal Cashier Experience. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Legal Cashier experience • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian, we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Description The Resort Fire Safety Manager role will aim to provide strategic leadership, professional assurance, and subject matter expertise to ensure effective fire safety management across each resort. The role will be accountable for maintaining compliance with statutory requirements, recognised standards, and internal policies, while supporting safe operations, capital development, and organisational risk management objectives. Provide authoritative fire safety advice and assurance to Senior Leaders and Heads of Department, including leadership in the resolution of fire-related issues and incidents. Ensure compliance with UK fire safety legislation, British Standards, Building Regulations, and applicable codes of practice across resort operations. Act as the principal point of contact with the Fire & Rescue Service, enforcing authorities, insurers, and other external stakeholders on fire safety matters. Risk Assessment & Assurance Undertake, review, and monitor fire risk assessments across a diverse range of building types, ensuring risks are appropriately managed, documented, and actioned. Undertake site-specific fire risk assessments support licensing requirements for caravan parks (where applicable) Establish and maintain a structured programme of inspections, audits, and assurance activities, providing confidence to senior management. Systems, Assets & Performance Oversight Provide strategic oversight of fire safety systems and equipment, ensuring they remain operational, compliant, and effectively maintained. Lead the monitoring, analysis, and mitigation of fire alarm performance, including unwanted fire alarm activations and system reliability trends. Oversee the performance, competence, and compliance of external contractors delivering fire safety systems and services. Policy, Training & Competence Contribute to the development, implementation, and continuous review of company fire safety policies, procedures, and standards. Provide management and assurance over fire safety training arrangements and drills, ensuring relevant personnel are competent and appropriately trained. Promote a positive fire safety culture and consistent application of best practice across all resort teams. Capital Projects & Project Oversight Provide fire safety leadership for capital projects, including new builds, refurbishments, and alterations, ensuring fire safety principles are embedded from design through to delivery. Advise on fire safety implications relating to building structure, fabric, services, and maintenance activities. Reporting, Leadership & Continuous Improvement Prepare and present periodic and annual fire safety performance reports, identifying key risks, trends, and strategic improvement opportunities for senior leadership teams. Lead the identification, investigation, and resolution of fire safety non-compliances, ensuring effective escalation, corrective action, and learning. Support the development of team through mentoring and professional guidance. Maintain professional competence through ongoing awareness of emerging legislation, guidance, and technology. KPIs Fire Safety Compliance Fire Evacuation Plans and Execution Continuous review of company fire safety policies, procedures, and standards. Fire safety budget on BAU and capital spend Reduced incidents Proactive Fire Safety Management About You Diploma-level qualification (or equivalent) in Fire Safety. Professional membership of a recognised fire safety body (e.g. Institution of Fire Engineers (IFE) or Institute of Fire Safety Managers (IFSM), at an appropriate grade) is desirable but not essential. Demonstrable experience in fire safety management, preferably within the leisure, tourism, or hospitality sector but not essential. Strong working knowledge of UK fire safety legislation, British Standards, Building Regulations, and relevant Codes of Practice. Understanding of project delivery, budgetary control / constraints, and the commercial impact of fire safety decisions. Strong communication and stakeholder engagement skills, with the ability to operate confidently at senior level. Competent IT and communication skills for report writing and communicating with all tiers of employment and external bodies. A team player, credible, proactive, and confident professional with a strong sense of ownership and accountability. Highly organised with the ability to prioritise and manage risk. Balanced decision-maker, capable of aligning compliance requirements with operational and commercial realities. Committed to continuous improvement and professional best practice. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 18, 2026
Full time
Description The Resort Fire Safety Manager role will aim to provide strategic leadership, professional assurance, and subject matter expertise to ensure effective fire safety management across each resort. The role will be accountable for maintaining compliance with statutory requirements, recognised standards, and internal policies, while supporting safe operations, capital development, and organisational risk management objectives. Provide authoritative fire safety advice and assurance to Senior Leaders and Heads of Department, including leadership in the resolution of fire-related issues and incidents. Ensure compliance with UK fire safety legislation, British Standards, Building Regulations, and applicable codes of practice across resort operations. Act as the principal point of contact with the Fire & Rescue Service, enforcing authorities, insurers, and other external stakeholders on fire safety matters. Risk Assessment & Assurance Undertake, review, and monitor fire risk assessments across a diverse range of building types, ensuring risks are appropriately managed, documented, and actioned. Undertake site-specific fire risk assessments support licensing requirements for caravan parks (where applicable) Establish and maintain a structured programme of inspections, audits, and assurance activities, providing confidence to senior management. Systems, Assets & Performance Oversight Provide strategic oversight of fire safety systems and equipment, ensuring they remain operational, compliant, and effectively maintained. Lead the monitoring, analysis, and mitigation of fire alarm performance, including unwanted fire alarm activations and system reliability trends. Oversee the performance, competence, and compliance of external contractors delivering fire safety systems and services. Policy, Training & Competence Contribute to the development, implementation, and continuous review of company fire safety policies, procedures, and standards. Provide management and assurance over fire safety training arrangements and drills, ensuring relevant personnel are competent and appropriately trained. Promote a positive fire safety culture and consistent application of best practice across all resort teams. Capital Projects & Project Oversight Provide fire safety leadership for capital projects, including new builds, refurbishments, and alterations, ensuring fire safety principles are embedded from design through to delivery. Advise on fire safety implications relating to building structure, fabric, services, and maintenance activities. Reporting, Leadership & Continuous Improvement Prepare and present periodic and annual fire safety performance reports, identifying key risks, trends, and strategic improvement opportunities for senior leadership teams. Lead the identification, investigation, and resolution of fire safety non-compliances, ensuring effective escalation, corrective action, and learning. Support the development of team through mentoring and professional guidance. Maintain professional competence through ongoing awareness of emerging legislation, guidance, and technology. KPIs Fire Safety Compliance Fire Evacuation Plans and Execution Continuous review of company fire safety policies, procedures, and standards. Fire safety budget on BAU and capital spend Reduced incidents Proactive Fire Safety Management About You Diploma-level qualification (or equivalent) in Fire Safety. Professional membership of a recognised fire safety body (e.g. Institution of Fire Engineers (IFE) or Institute of Fire Safety Managers (IFSM), at an appropriate grade) is desirable but not essential. Demonstrable experience in fire safety management, preferably within the leisure, tourism, or hospitality sector but not essential. Strong working knowledge of UK fire safety legislation, British Standards, Building Regulations, and relevant Codes of Practice. Understanding of project delivery, budgetary control / constraints, and the commercial impact of fire safety decisions. Strong communication and stakeholder engagement skills, with the ability to operate confidently at senior level. Competent IT and communication skills for report writing and communicating with all tiers of employment and external bodies. A team player, credible, proactive, and confident professional with a strong sense of ownership and accountability. Highly organised with the ability to prioritise and manage risk. Balanced decision-maker, capable of aligning compliance requirements with operational and commercial realities. Committed to continuous improvement and professional best practice. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: 35,000 - 45,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team Provide excellent customer service by communicating effectively and professionally with our partners Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching Coach Team Leaders to take ownership of partner queries to deliver world class service Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a Full UK valid driving license Benefits: Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.
May 17, 2026
Full time
Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: 35,000 - 45,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team Provide excellent customer service by communicating effectively and professionally with our partners Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching Coach Team Leaders to take ownership of partner queries to deliver world class service Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a Full UK valid driving license Benefits: Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.
Fintech Payroll High-Growth Global Reach Change & Transformation Leadership Ready to build, transform and scale business brimming with untapped potential? Let s do a quick compatibility check • This is not a role for someone looking to maintain the status quo. • It is not a role for someone who prefers stability over challenge, or consensus over decisive action. • It is not a role for a caretaker, a delegator-from-a-distance, or someone waiting for the perfect conditions before making change. This is a role for someone who sees opportunity where others see complexity; someone who thrives on transformation; and wants to leave a visible, measurable mark on a business trusted by global organisations to deliver in highly regulated, deadline-critical environments. It suits a leader who is comfortable working through operational complexity, diagnosing issues firsthandstepping into imperfect situations, bringing structure to ambiguity, and building high-performing teams and systems from the ground up, turning inconsistent delivery into clear, repeatable ways of working. We are a scaling payroll technology business operating at the intersection of technology, service, and compliance. Our platform is strong, our market is growing, and our ambition is clear. Now we need a senior leader to take ownership of our UK operation and elevate it into a high-performing, commercially driven, and operationally excellent unit. With strong momentum and clear potential, this is an opportunity to step in, take control, and shape the next phase of growth - embedding discipline, raising standards, and building a platform for sustainable operational and commercial success. If you re currently operating in a senior operations, commercial, or general management role within a SaaS or service-led business, and you own delivery, people and performance, and real business outcomes - we d love to hear from you. The Role at a Glance Head of Commercial & Operations (UK) London / Hybrid Competitive Salary Package + Bonus + Leadership Opportunity Company: Multinational business with established international operations supporting complex, high-volume payroll environments Your Skills: Highly experienced, senior operations and commercial leader who has led complex service businesses through transformation and scale. The Opportunity You will take full responsibility for the UK operation, leading a team of around 35 and overseeing a multi-million-pound revenue stream. The business has solid foundations but requires sharper execution, stronger systems, and consistently high customer service standards. Your mandate is clear: transform performance, embed accountability, and build a scalable engine for growth. Within twelve months the expectation is to stabilise operations, embed discipline and accountability, and materially lift delivery consistency so the business is positioned to scale and driven by process, data, and strong leadership. This is a rare opportunity to step into a genuine fix, build, scale role where your impact will be both immediate and lasting. What You ll Be Doing At the heart of the role is hands-on operational transformation. You will work directly with teams to diagnose issues in payroll and service delivery, redesigning processes to materially improve accuracy, consistency, and efficiency. Alongside this, you will elevate the customer experience, shifting the business from reactive service delivery to a proactive, high-quality client offering that builds trust and long-term relationships. A critical part of your remit will be building a true performance culture. You will introduce clear KPIs, implement weekly accountability rhythms, and ensure that underperformance is addressed quickly and decisively. The goal is to replace ambiguity and busyness with clarity, ownership, and measurable outcomes. You will also take a hands-on approach to leadership, spending time inside the operation in the early months reshaping and strengthening the team where needed, developing key individuals, and ensuring the structure both supports day-to-day execution and is fit for scale. Once operational confidence is established, you will begin to establish a more structured commercial capability, supporting pipeline generation, enabling growth, and ensuring the business is set up to capitalise on market opportunity. What Success Looks Like Success in this role is not subjective. It is measurable, visible, and business-critical. Within your first year, operational performance will be significantly improved, with higher accuracy, greater efficiency, and a more streamlined cost base. Customer satisfaction will rise to consistently strong levels, reflecting a more reliable and proactive service. The team will operate within a clear framework of accountability, with performance tracked, managed, and improved in real time. The business will no longer rely on reactive fixes and short-term interventions but will instead run on efficient systems, repeatable processes, clear ownership and strong leadership disciplined execution. Alongside this, the foundations of a commercial engine will be in place, generating consistent pipeline and supporting future growth. About You You are an experienced operational and commercial leader who has already delivered meaningful transformation in a SaaS, fintech, or service-led environment. You are comfortable leading teams of scale and have a track record of improving performance by reducing cost, increasing quality, and implementing better systems. You are not purely strategic: you are hands-on, execution-focused, and comfortable being close to the detail when needed. You know how to operate in environments that are evolving quickly, where not everything is fully built, and where leadership requires both clarity and resilience. You are confident in making difficult decisions, addressing underperformance, and holding people to high standards, while still building a culture that people want to be part of. Above all, you take ownership. You do not wait for direction - you create it, and you act decisively. Why Join? This role offers a level of ownership, influence and impact that is increasingly rare. You will have the opportunity to shape how the UK business operates, influence its future direction, and build something that stands as a clear example of transformation done well. You will be working in a business that is ambitious, growing, and evolving, where strong leadership is recognised and results are valued. For the right person, this is not just another role, but a defining chapter in your career a rare opportunity to take real ownership and have a lasting operational and commercial impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 17, 2026
Full time
Fintech Payroll High-Growth Global Reach Change & Transformation Leadership Ready to build, transform and scale business brimming with untapped potential? Let s do a quick compatibility check • This is not a role for someone looking to maintain the status quo. • It is not a role for someone who prefers stability over challenge, or consensus over decisive action. • It is not a role for a caretaker, a delegator-from-a-distance, or someone waiting for the perfect conditions before making change. This is a role for someone who sees opportunity where others see complexity; someone who thrives on transformation; and wants to leave a visible, measurable mark on a business trusted by global organisations to deliver in highly regulated, deadline-critical environments. It suits a leader who is comfortable working through operational complexity, diagnosing issues firsthandstepping into imperfect situations, bringing structure to ambiguity, and building high-performing teams and systems from the ground up, turning inconsistent delivery into clear, repeatable ways of working. We are a scaling payroll technology business operating at the intersection of technology, service, and compliance. Our platform is strong, our market is growing, and our ambition is clear. Now we need a senior leader to take ownership of our UK operation and elevate it into a high-performing, commercially driven, and operationally excellent unit. With strong momentum and clear potential, this is an opportunity to step in, take control, and shape the next phase of growth - embedding discipline, raising standards, and building a platform for sustainable operational and commercial success. If you re currently operating in a senior operations, commercial, or general management role within a SaaS or service-led business, and you own delivery, people and performance, and real business outcomes - we d love to hear from you. The Role at a Glance Head of Commercial & Operations (UK) London / Hybrid Competitive Salary Package + Bonus + Leadership Opportunity Company: Multinational business with established international operations supporting complex, high-volume payroll environments Your Skills: Highly experienced, senior operations and commercial leader who has led complex service businesses through transformation and scale. The Opportunity You will take full responsibility for the UK operation, leading a team of around 35 and overseeing a multi-million-pound revenue stream. The business has solid foundations but requires sharper execution, stronger systems, and consistently high customer service standards. Your mandate is clear: transform performance, embed accountability, and build a scalable engine for growth. Within twelve months the expectation is to stabilise operations, embed discipline and accountability, and materially lift delivery consistency so the business is positioned to scale and driven by process, data, and strong leadership. This is a rare opportunity to step into a genuine fix, build, scale role where your impact will be both immediate and lasting. What You ll Be Doing At the heart of the role is hands-on operational transformation. You will work directly with teams to diagnose issues in payroll and service delivery, redesigning processes to materially improve accuracy, consistency, and efficiency. Alongside this, you will elevate the customer experience, shifting the business from reactive service delivery to a proactive, high-quality client offering that builds trust and long-term relationships. A critical part of your remit will be building a true performance culture. You will introduce clear KPIs, implement weekly accountability rhythms, and ensure that underperformance is addressed quickly and decisively. The goal is to replace ambiguity and busyness with clarity, ownership, and measurable outcomes. You will also take a hands-on approach to leadership, spending time inside the operation in the early months reshaping and strengthening the team where needed, developing key individuals, and ensuring the structure both supports day-to-day execution and is fit for scale. Once operational confidence is established, you will begin to establish a more structured commercial capability, supporting pipeline generation, enabling growth, and ensuring the business is set up to capitalise on market opportunity. What Success Looks Like Success in this role is not subjective. It is measurable, visible, and business-critical. Within your first year, operational performance will be significantly improved, with higher accuracy, greater efficiency, and a more streamlined cost base. Customer satisfaction will rise to consistently strong levels, reflecting a more reliable and proactive service. The team will operate within a clear framework of accountability, with performance tracked, managed, and improved in real time. The business will no longer rely on reactive fixes and short-term interventions but will instead run on efficient systems, repeatable processes, clear ownership and strong leadership disciplined execution. Alongside this, the foundations of a commercial engine will be in place, generating consistent pipeline and supporting future growth. About You You are an experienced operational and commercial leader who has already delivered meaningful transformation in a SaaS, fintech, or service-led environment. You are comfortable leading teams of scale and have a track record of improving performance by reducing cost, increasing quality, and implementing better systems. You are not purely strategic: you are hands-on, execution-focused, and comfortable being close to the detail when needed. You know how to operate in environments that are evolving quickly, where not everything is fully built, and where leadership requires both clarity and resilience. You are confident in making difficult decisions, addressing underperformance, and holding people to high standards, while still building a culture that people want to be part of. Above all, you take ownership. You do not wait for direction - you create it, and you act decisively. Why Join? This role offers a level of ownership, influence and impact that is increasingly rare. You will have the opportunity to shape how the UK business operates, influence its future direction, and build something that stands as a clear example of transformation done well. You will be working in a business that is ambitious, growing, and evolving, where strong leadership is recognised and results are valued. For the right person, this is not just another role, but a defining chapter in your career a rare opportunity to take real ownership and have a lasting operational and commercial impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Head of Operations London £110,000 Are you an experienced field operations leader who has managed large-scale technical projects and multi-site engineering teams? Read on. We are partnering with an established technology company that delivers complex solutions into some of the UK's most high-profile commercial environments. With a strong client base, two UK operational hubs and a headcount that has expanded significantly in recent years, they need an experienced operations leader to own the engine room of their UK business. The Role This is a broad, senior operations role reporting directly to the CEO. You will lead a large, multi-disciplined team across supply chain, deployment project management and field engineer scheduling, and be responsible for ensuring technology gets from order through to live installation, on time and at scale. You will represent the operations function directly with key clients at quarterly business reviews and work closely with a wider senior leadership team. What You Will Be Responsible For •Owning the day-to-day and strategic running of the operations function •Leading project managers responsible for coordinating large-scale site deployments •Managing supply chain flow for high-value goods into live commercial sites •Overseeing technician scheduling across a national field workforce •Attending client quarterly business reviews and building strong external relationships •Helping shape and scale the operations structure as the business continues to grow What We Are Looking For •Experienced operations leader with a track record of managing large, multi-disciplined teams •Strong people management skills, this is a diverse workforce and culture matters here •Comfortable with complexity, high volume, multiple workstreams and tight coordination required •Organised and delivery-focused, able to keep a lot moving simultaneously •Customer-facing and confident representing operations at senior client level The role offers hybrid working with travel to their Hemel Hempstead site and a northern hub as required. The Package £110,000 Healthcare Car Allowance Full Time Hybrid Working Hemel Hempstead Interested? Get in touch with James at Euro Projects Recruitment.
May 17, 2026
Full time
Head of Operations London £110,000 Are you an experienced field operations leader who has managed large-scale technical projects and multi-site engineering teams? Read on. We are partnering with an established technology company that delivers complex solutions into some of the UK's most high-profile commercial environments. With a strong client base, two UK operational hubs and a headcount that has expanded significantly in recent years, they need an experienced operations leader to own the engine room of their UK business. The Role This is a broad, senior operations role reporting directly to the CEO. You will lead a large, multi-disciplined team across supply chain, deployment project management and field engineer scheduling, and be responsible for ensuring technology gets from order through to live installation, on time and at scale. You will represent the operations function directly with key clients at quarterly business reviews and work closely with a wider senior leadership team. What You Will Be Responsible For •Owning the day-to-day and strategic running of the operations function •Leading project managers responsible for coordinating large-scale site deployments •Managing supply chain flow for high-value goods into live commercial sites •Overseeing technician scheduling across a national field workforce •Attending client quarterly business reviews and building strong external relationships •Helping shape and scale the operations structure as the business continues to grow What We Are Looking For •Experienced operations leader with a track record of managing large, multi-disciplined teams •Strong people management skills, this is a diverse workforce and culture matters here •Comfortable with complexity, high volume, multiple workstreams and tight coordination required •Organised and delivery-focused, able to keep a lot moving simultaneously •Customer-facing and confident representing operations at senior client level The role offers hybrid working with travel to their Hemel Hempstead site and a northern hub as required. The Package £110,000 Healthcare Car Allowance Full Time Hybrid Working Hemel Hempstead Interested? Get in touch with James at Euro Projects Recruitment.
Head of Proposition - Legacies Internally this role is known as Head of Pledge Salary : £85,000 - £92,000 plus benefits Reports to: Director of Fundraising & Engagement Propositions Directorate: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: 24 May :55 Interview Process: Screening calls, followed by 2 stage interview process including a task related to the role. Visa sponsorship: Cancer Research UK can consider visa sponsorship for this vacancy. If this applies to you, please ensure that this is clearly marked on your application. Cancer Research UK exists to beat cancer - and our fundraising propositions are critical to making that possible. We are seeking a Head of Proposition - Legacies to lead the end to end design, delivery and growth of one of CRUK's most important fundraising propositions. This senior leadership role combines commercial accountability, innovation and people leadership to deliver sustainable long term value. This is an opportunity to lead one of the UK charity sector's most significant income streams. You will drive a clear proposition vision rooted in audience insight, design compelling end to end supporter experiences, and deliver growth over both the short and long term. You will bring the credibility to lead legacy strategy with senior leaders and trustees, influencing at the highest levels while partnering across marketing, data, technology and delivery teams. Commercially astute and evidence led, you will strengthen performance management, forecasting and prioritisation, balancing strategic ambition with operational grip. This is not solely a functional legacy role. It is a proposition leadership role, with Legacies as its core focus whilst playing a key part in shaping the future of Fundraising & Engagement Propositions at Cancer Research UK. What will I be doing? Reshape the strategic direction and deliver sustainable growth of the Legacy proposition, defining a clear, compelling vision rooted in audience need, insight and CRUK strategy. Own performance and long-term value, shaping and delivering a bold, evidence led growth strategy that increases consideration, market share and the value of complex gifts across diverse audiences. Work with matrixed teams to design and evolve brilliant end-to-end experiences, working across channels, journeys and touchpoints to create emotionally resonant, modern supporter experiences at scale. Lead innovation and modernisation, using insight, test and learn approaches and strong commercial judgement to respond to a rapidly changing wealth and fundraising landscape. Shape how technology enables the proposition, partnering closely across digital, data and delivery to ensure seamless, future ready journeys. Build and lead high performing, multidisciplinary teams, bringing together proposition, operations and specialist expertise to deliver excellence through inclusive, empowering leadership. Act as a visible sector leader and trusted internal partner, influencing senior stakeholders and playing an active role in the wider transformation of fundraising at Cancer Research UK. What are we looking for? Experience leading a complex proposition, product or portfolio in a customer centric environment, balancing delivery today with long-term value. Strong commercial judgement, with the confidence to make evidence led trade-offs and prioritisation decisions. A deep understanding of audience behaviour, and how insight, digital capability and service design come together to create compelling end-to-end experiences. A compelling communicator and influencer, able to articulate vision clearly and bring diverse stakeholders with you. Proven leadership of large, multidisciplinary teams in complex matrixed organisations; an inclusive, inspiring leader who delivers through strong relationships. A strategic, future focused mindset, comfortable leading through ambiguity and change. Curiosity, ambition and a genuine desire to push the sector forward, not replicate what's gone before. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
May 16, 2026
Full time
Head of Proposition - Legacies Internally this role is known as Head of Pledge Salary : £85,000 - £92,000 plus benefits Reports to: Director of Fundraising & Engagement Propositions Directorate: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: 24 May :55 Interview Process: Screening calls, followed by 2 stage interview process including a task related to the role. Visa sponsorship: Cancer Research UK can consider visa sponsorship for this vacancy. If this applies to you, please ensure that this is clearly marked on your application. Cancer Research UK exists to beat cancer - and our fundraising propositions are critical to making that possible. We are seeking a Head of Proposition - Legacies to lead the end to end design, delivery and growth of one of CRUK's most important fundraising propositions. This senior leadership role combines commercial accountability, innovation and people leadership to deliver sustainable long term value. This is an opportunity to lead one of the UK charity sector's most significant income streams. You will drive a clear proposition vision rooted in audience insight, design compelling end to end supporter experiences, and deliver growth over both the short and long term. You will bring the credibility to lead legacy strategy with senior leaders and trustees, influencing at the highest levels while partnering across marketing, data, technology and delivery teams. Commercially astute and evidence led, you will strengthen performance management, forecasting and prioritisation, balancing strategic ambition with operational grip. This is not solely a functional legacy role. It is a proposition leadership role, with Legacies as its core focus whilst playing a key part in shaping the future of Fundraising & Engagement Propositions at Cancer Research UK. What will I be doing? Reshape the strategic direction and deliver sustainable growth of the Legacy proposition, defining a clear, compelling vision rooted in audience need, insight and CRUK strategy. Own performance and long-term value, shaping and delivering a bold, evidence led growth strategy that increases consideration, market share and the value of complex gifts across diverse audiences. Work with matrixed teams to design and evolve brilliant end-to-end experiences, working across channels, journeys and touchpoints to create emotionally resonant, modern supporter experiences at scale. Lead innovation and modernisation, using insight, test and learn approaches and strong commercial judgement to respond to a rapidly changing wealth and fundraising landscape. Shape how technology enables the proposition, partnering closely across digital, data and delivery to ensure seamless, future ready journeys. Build and lead high performing, multidisciplinary teams, bringing together proposition, operations and specialist expertise to deliver excellence through inclusive, empowering leadership. Act as a visible sector leader and trusted internal partner, influencing senior stakeholders and playing an active role in the wider transformation of fundraising at Cancer Research UK. What are we looking for? Experience leading a complex proposition, product or portfolio in a customer centric environment, balancing delivery today with long-term value. Strong commercial judgement, with the confidence to make evidence led trade-offs and prioritisation decisions. A deep understanding of audience behaviour, and how insight, digital capability and service design come together to create compelling end-to-end experiences. A compelling communicator and influencer, able to articulate vision clearly and bring diverse stakeholders with you. Proven leadership of large, multidisciplinary teams in complex matrixed organisations; an inclusive, inspiring leader who delivers through strong relationships. A strategic, future focused mindset, comfortable leading through ambiguity and change. Curiosity, ambition and a genuine desire to push the sector forward, not replicate what's gone before. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Job Title: Technical Business Analyst (Fixed-Term Contract) Department: Technology / IT / Digital Location: Edinburgh (Hybrid working model, 2 days a week onsite) Contract Duration: Fixed-term contract until 1 November 2026 Programme Context: Supporting a large-scale Day 2 separation programme within a UK financial services organisation, involving the separation of assets and services to Barclays. The role sits within the application workstream, supporting transition and delivery activities across multiple web and infrastructure-related initiatives. Job Purpose: The Technical Business Analyst will support a transition programme within the application workstream, delivering key initiatives including domain name changes and web-based implementations. With projects currently in testing phases and approaching go-live, the role will focus on ensuring strong governance, operational readiness, and successful transition into live service, supporting the broader separation programme. Key Responsibilities: Support delivery across the application workstream within a large-scale financial services separation programme Drive operational readiness and governance for solutions approaching go-live Define and manage readiness criteria, governance checkpoints, and sign-off processes Work closely with QA, development, infrastructure, and business teams during SIT and UAT phases Validate that business and technical requirements have been fully met Support release planning, cutover, and go-live activities Ensure all documentation is complete and fit for purpose (process maps, runbooks, support models, knowledge transfer materials) Identify and manage risks, issues, and dependencies across transition activities Facilitate stakeholder engagement across multiple internal and external teams Support transition into business-as-usual (BAU) operations Maintain traceability of requirements through to implementation Key Skills & Qualifications: Degree in Business, IT, Computer Science, or equivalent experience Strong understanding of SDLC, testing phases, and release/go-live processes Experience in transition, separation, or service readiness environments Familiarity with Agile and/or Waterfall methodologies Proficiency in tools such as JIRA, Confluence, Visio, or similar Understanding of web technologies, domain changes (DNS), and application environments Strong analytical and documentation skills Excellent stakeholder management and communication skills Experience Required: Experience as a Technical Business Analyst within a technical delivery environment Proven experience supporting testing, go-live, and operational handover activities Experience working on transition, separation, or large-scale transformation programmes Exposure to financial services or regulated environments is highly desirable Experience with web implementations and/or domain migration projects Strong track record of working across both technical teams and business stakeholders Desirable Skills: Experience with service transition frameworks (e.g., ITIL) Exposure to cloud platforms (AWS, Azure) Understanding of regulatory or compliance considerations in financial services Relevant certifications (e.g., BCS, CBAP, Agile) Personal Attributes: Detail-oriented with a strong focus on governance and quality Confident in identifying gaps and ensuring readiness ahead of go-live Strong organisational and coordination skills Calm under pressure during critical delivery phases Collaborative and delivery-focused Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
May 16, 2026
Contractor
Job Title: Technical Business Analyst (Fixed-Term Contract) Department: Technology / IT / Digital Location: Edinburgh (Hybrid working model, 2 days a week onsite) Contract Duration: Fixed-term contract until 1 November 2026 Programme Context: Supporting a large-scale Day 2 separation programme within a UK financial services organisation, involving the separation of assets and services to Barclays. The role sits within the application workstream, supporting transition and delivery activities across multiple web and infrastructure-related initiatives. Job Purpose: The Technical Business Analyst will support a transition programme within the application workstream, delivering key initiatives including domain name changes and web-based implementations. With projects currently in testing phases and approaching go-live, the role will focus on ensuring strong governance, operational readiness, and successful transition into live service, supporting the broader separation programme. Key Responsibilities: Support delivery across the application workstream within a large-scale financial services separation programme Drive operational readiness and governance for solutions approaching go-live Define and manage readiness criteria, governance checkpoints, and sign-off processes Work closely with QA, development, infrastructure, and business teams during SIT and UAT phases Validate that business and technical requirements have been fully met Support release planning, cutover, and go-live activities Ensure all documentation is complete and fit for purpose (process maps, runbooks, support models, knowledge transfer materials) Identify and manage risks, issues, and dependencies across transition activities Facilitate stakeholder engagement across multiple internal and external teams Support transition into business-as-usual (BAU) operations Maintain traceability of requirements through to implementation Key Skills & Qualifications: Degree in Business, IT, Computer Science, or equivalent experience Strong understanding of SDLC, testing phases, and release/go-live processes Experience in transition, separation, or service readiness environments Familiarity with Agile and/or Waterfall methodologies Proficiency in tools such as JIRA, Confluence, Visio, or similar Understanding of web technologies, domain changes (DNS), and application environments Strong analytical and documentation skills Excellent stakeholder management and communication skills Experience Required: Experience as a Technical Business Analyst within a technical delivery environment Proven experience supporting testing, go-live, and operational handover activities Experience working on transition, separation, or large-scale transformation programmes Exposure to financial services or regulated environments is highly desirable Experience with web implementations and/or domain migration projects Strong track record of working across both technical teams and business stakeholders Desirable Skills: Experience with service transition frameworks (e.g., ITIL) Exposure to cloud platforms (AWS, Azure) Understanding of regulatory or compliance considerations in financial services Relevant certifications (e.g., BCS, CBAP, Agile) Personal Attributes: Detail-oriented with a strong focus on governance and quality Confident in identifying gaps and ensuring readiness ahead of go-live Strong organisational and coordination skills Calm under pressure during critical delivery phases Collaborative and delivery-focused Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Associate Director of Business Development The Associate Director of Business Development for Markerstudy Retail is the spearhead for the "engine room" of growth and the role is designed to lead the business development strategy for Markerstudy Retail, specifically focusing on the acquisition and delivery of new corporate partnerships. The Associate Director will be responsible for leading a high-performing team to identify, develop, and deliver innovative insurance propositions for corporate partners, managing everything from initial market mapping to final contract execution and solution design. We are a flexible, hybrid working employer. We do have offices based in Manchester, Peterborough and London where frequent travel to would be expected although the primary role will be out and about seeing clients and partners as and when required. Key Responsibilities Strategy & Pipeline Development Strategic Growth : Develop and implement a robust business development strategy aligned with our growth objectives, specifically targeting the expansion of corporate partnership channels, primarily for motor, household and pet opportunities. Market Mapping & Research : Conduct in-depth market research to identify new sector opportunities and emerging trends in the personal lines market to stay ahead of competitors. Pipeline Management : Proactively build and manage a multi-stage pipeline of high-value corporate clients, ensuring a consistent flow of opportunities from lead generation to conversion. Sales Playbooks : Develop and implement repeatable sales processes and "playbooks" to standardise the approach to new business acquisition. Proposition Design & Delivery Solution Design : Lead the creation of bespoke insurance propositions tailored to the unique needs of corporate partners and their employee/customer bases. Cross-Functional Collaboration : Work closely with commercial directors, product development, operations, technology and claims teams to ensure that new propositions are operationally viable and commercially sound. Delivery Oversight : Manage the transition of new partnerships from the sales phase to full operational delivery, ensuring a seamless implementation for the partner. Negotiation & Commercial Management Contract Negotiation : Lead complex negotiations regarding commercial terms, service level agreements (SLAs), and contractual negotiations to ensure profitable and sustainable partnerships. Commercial Viability : Conduct financial analysis and develop business cases to justify new partnership investments to the Executive Leadership Team. Team Leadership & Performance Team Management : Direct and mentor a team of business development professionals, setting clear KPIs and fostering a culture of accountability and excellence. Performance Monitoring : Regularly report on team performance, pipeline health, and revenue targets to senior management. Key Skills & Experience Proven track record in senior-level business development within the UK insurance sector, with specific success in securing large-scale corporate or affinity partnerships. Exceptional influencing and negotiation skills, with the ability to engage credibly with C-suite stakeholders at national and multinational organisations. Demonstrated experience in leading, coaching, and developing high-performing sales or business development teams. Deep understanding of the UK personal lines market, regulatory requirements (FCA), and the dynamics of corporate partnerships. What we offer in return? A collaborative and fast paced work environment Private Medical Insurance Yearly bonus scheme 30 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service) Life Assurance 4x annual salary Vibrant, modern offices About Us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners.
May 16, 2026
Full time
Associate Director of Business Development The Associate Director of Business Development for Markerstudy Retail is the spearhead for the "engine room" of growth and the role is designed to lead the business development strategy for Markerstudy Retail, specifically focusing on the acquisition and delivery of new corporate partnerships. The Associate Director will be responsible for leading a high-performing team to identify, develop, and deliver innovative insurance propositions for corporate partners, managing everything from initial market mapping to final contract execution and solution design. We are a flexible, hybrid working employer. We do have offices based in Manchester, Peterborough and London where frequent travel to would be expected although the primary role will be out and about seeing clients and partners as and when required. Key Responsibilities Strategy & Pipeline Development Strategic Growth : Develop and implement a robust business development strategy aligned with our growth objectives, specifically targeting the expansion of corporate partnership channels, primarily for motor, household and pet opportunities. Market Mapping & Research : Conduct in-depth market research to identify new sector opportunities and emerging trends in the personal lines market to stay ahead of competitors. Pipeline Management : Proactively build and manage a multi-stage pipeline of high-value corporate clients, ensuring a consistent flow of opportunities from lead generation to conversion. Sales Playbooks : Develop and implement repeatable sales processes and "playbooks" to standardise the approach to new business acquisition. Proposition Design & Delivery Solution Design : Lead the creation of bespoke insurance propositions tailored to the unique needs of corporate partners and their employee/customer bases. Cross-Functional Collaboration : Work closely with commercial directors, product development, operations, technology and claims teams to ensure that new propositions are operationally viable and commercially sound. Delivery Oversight : Manage the transition of new partnerships from the sales phase to full operational delivery, ensuring a seamless implementation for the partner. Negotiation & Commercial Management Contract Negotiation : Lead complex negotiations regarding commercial terms, service level agreements (SLAs), and contractual negotiations to ensure profitable and sustainable partnerships. Commercial Viability : Conduct financial analysis and develop business cases to justify new partnership investments to the Executive Leadership Team. Team Leadership & Performance Team Management : Direct and mentor a team of business development professionals, setting clear KPIs and fostering a culture of accountability and excellence. Performance Monitoring : Regularly report on team performance, pipeline health, and revenue targets to senior management. Key Skills & Experience Proven track record in senior-level business development within the UK insurance sector, with specific success in securing large-scale corporate or affinity partnerships. Exceptional influencing and negotiation skills, with the ability to engage credibly with C-suite stakeholders at national and multinational organisations. Demonstrated experience in leading, coaching, and developing high-performing sales or business development teams. Deep understanding of the UK personal lines market, regulatory requirements (FCA), and the dynamics of corporate partnerships. What we offer in return? A collaborative and fast paced work environment Private Medical Insurance Yearly bonus scheme 30 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service) Life Assurance 4x annual salary Vibrant, modern offices About Us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners.
Full job description Head of Operations (Startup / Commercial Growth) Banbury / Hybrid £50,000-£55,000 + Profit Share + Progression + Early Stage Growth Opportunity + Hybrid Flexibility Are you a commercially minded operations professional who thrives in fast-moving startup environments and enjoys building systems, creating structure, and helping scale ambitious businesses? On offer is the opportunity to join an early-stage environmental technology business operating within one of the UK's fastest-growing sectors. Having built strong commercial momentum, the founder is now looking for a highly capable operator to become the backbone of the business and help create the systems, processes, and infrastructure required for the next phase of growth. In this role, you will work directly alongside the founder to build operational structure across the business. You will take ownership of internal processes, hiring support, commercial agreements, systems implementation, investor materials, and wider operational delivery. This is a broad role where no two days look the same and where your impact will directly influence company growth. This role would suit an Operations Manager, Head of Operations, Commercial Operations Manager, Startup Operator, Chief of Staff or commercially minded Project Manager who enjoys ownership and wants to help build something from an early stage. The Role Take ownership of day-to-day business operations and systems Implement processes and structure to support growth Support hiring activity and help build teams as the company scales Create presentations, investor decks, and commercial models Assist with agreements, contracts, and operational processes Support fundraising preparation and business planning activity Work directly alongside the founder in a broad, high-impact role Hybrid working with flexibility around location The Person Experience operating within startups, SMEs, or high-growth environments Strong commercial awareness and business understanding Systems-focused and process-driven mindset Experience implementing operational improvements and structure Comfortable wearing multiple hats within a growing business Experience around fundraising, pitch decks, legal agreements or commercial modelling advantageous Sharp, proactive and highly organised individual Full UK Driving Licence preferred Ref:(phone number removed) Key Words: Head of Operations, Commercial Operations Manager, Startup Operations Manager, Chief of Staff, Commercial Manager, Operations Lead, Business Operations, Scale-Up, Environmental Technology, Sustainability, Fundraising, Startup Growth, Banbury, Oxford, Bicester, Warwick, Milton Keynes, Northampton, Hybrid. If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Peopleforge Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
May 15, 2026
Full time
Full job description Head of Operations (Startup / Commercial Growth) Banbury / Hybrid £50,000-£55,000 + Profit Share + Progression + Early Stage Growth Opportunity + Hybrid Flexibility Are you a commercially minded operations professional who thrives in fast-moving startup environments and enjoys building systems, creating structure, and helping scale ambitious businesses? On offer is the opportunity to join an early-stage environmental technology business operating within one of the UK's fastest-growing sectors. Having built strong commercial momentum, the founder is now looking for a highly capable operator to become the backbone of the business and help create the systems, processes, and infrastructure required for the next phase of growth. In this role, you will work directly alongside the founder to build operational structure across the business. You will take ownership of internal processes, hiring support, commercial agreements, systems implementation, investor materials, and wider operational delivery. This is a broad role where no two days look the same and where your impact will directly influence company growth. This role would suit an Operations Manager, Head of Operations, Commercial Operations Manager, Startup Operator, Chief of Staff or commercially minded Project Manager who enjoys ownership and wants to help build something from an early stage. The Role Take ownership of day-to-day business operations and systems Implement processes and structure to support growth Support hiring activity and help build teams as the company scales Create presentations, investor decks, and commercial models Assist with agreements, contracts, and operational processes Support fundraising preparation and business planning activity Work directly alongside the founder in a broad, high-impact role Hybrid working with flexibility around location The Person Experience operating within startups, SMEs, or high-growth environments Strong commercial awareness and business understanding Systems-focused and process-driven mindset Experience implementing operational improvements and structure Comfortable wearing multiple hats within a growing business Experience around fundraising, pitch decks, legal agreements or commercial modelling advantageous Sharp, proactive and highly organised individual Full UK Driving Licence preferred Ref:(phone number removed) Key Words: Head of Operations, Commercial Operations Manager, Startup Operations Manager, Chief of Staff, Commercial Manager, Operations Lead, Business Operations, Scale-Up, Environmental Technology, Sustainability, Fundraising, Startup Growth, Banbury, Oxford, Bicester, Warwick, Milton Keynes, Northampton, Hybrid. If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Peopleforge Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Governance Administrator Are you an organised and detail-oriented professional looking for an exciting opportunity to make a meaningful impact? Join our client's Governance and Operations Team as a Governance Administrator ! Position Details: Salary: 28,190 (FTE), pro-rata for the term of the contract Contract Duration: Fixed Term - five months Contract Type: Full-time Hours: 35hrs a week About the Role: In this pivotal role, you'll play a key part in supporting the efficient and effective governance functions of our client. This is your chance to collaborate with a passionate team. Key Responsibilities: Governance Meetings (70%): Coordinate and maintain forward planners for meetings. Collaborate with the Head of Governance and Operations to draft agendas and liaise with key stakeholders. Manage logistical details, including venue bookings, invitations, and technology requirements, ensuring everything runs smoothly. Commission and review presentations/papers, ensuring quality and alignment to templates. Attend meetings to provide logistical support and take minutes, ensuring timely distribution and accuracy. Constitutional and Compliance Support (20%): Maintain accurate records of declarations and registers of interest of Trustees and members. Support governance functions such as recording conflicts of interest and updating skills matrices. Ensure compliance with GDPR requirements and data security protocols. General Administration (10%): Provide administrative support for various governance projects as needed. Uphold the organisation's policies and procedures, including safeguarding and health & safety. What We're Looking For: Essential Qualifications: A-level standard of education. Administrative experience in a fast-paced environment, ideally within a charity or public sector organisation. Key Skills: Excellent written and oral communication skills. Strong organisational skills with the ability to manage interconnected processes. Proficient in Microsoft 365, especially MS Teams. Personal Attributes: High integrity and discretion in handling confidential information. A willingness to work occasional evenings and Saturdays as needed. Why Join Our Client? Be part of a dynamic team dedicated to fostering effective governance. Enjoy a supportive work environment where your contributions will make a real difference. Gain valuable experience in governance and operations within a respected organisation. If you are passionate about governance and eager to contribute to our client's mission, we would love to hear from you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 15, 2026
Seasonal
Governance Administrator Are you an organised and detail-oriented professional looking for an exciting opportunity to make a meaningful impact? Join our client's Governance and Operations Team as a Governance Administrator ! Position Details: Salary: 28,190 (FTE), pro-rata for the term of the contract Contract Duration: Fixed Term - five months Contract Type: Full-time Hours: 35hrs a week About the Role: In this pivotal role, you'll play a key part in supporting the efficient and effective governance functions of our client. This is your chance to collaborate with a passionate team. Key Responsibilities: Governance Meetings (70%): Coordinate and maintain forward planners for meetings. Collaborate with the Head of Governance and Operations to draft agendas and liaise with key stakeholders. Manage logistical details, including venue bookings, invitations, and technology requirements, ensuring everything runs smoothly. Commission and review presentations/papers, ensuring quality and alignment to templates. Attend meetings to provide logistical support and take minutes, ensuring timely distribution and accuracy. Constitutional and Compliance Support (20%): Maintain accurate records of declarations and registers of interest of Trustees and members. Support governance functions such as recording conflicts of interest and updating skills matrices. Ensure compliance with GDPR requirements and data security protocols. General Administration (10%): Provide administrative support for various governance projects as needed. Uphold the organisation's policies and procedures, including safeguarding and health & safety. What We're Looking For: Essential Qualifications: A-level standard of education. Administrative experience in a fast-paced environment, ideally within a charity or public sector organisation. Key Skills: Excellent written and oral communication skills. Strong organisational skills with the ability to manage interconnected processes. Proficient in Microsoft 365, especially MS Teams. Personal Attributes: High integrity and discretion in handling confidential information. A willingness to work occasional evenings and Saturdays as needed. Why Join Our Client? Be part of a dynamic team dedicated to fostering effective governance. Enjoy a supportive work environment where your contributions will make a real difference. Gain valuable experience in governance and operations within a respected organisation. If you are passionate about governance and eager to contribute to our client's mission, we would love to hear from you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.
May 15, 2026
Full time
Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.
Business Development Manager FM / Building Services Up to £60K base + bonus with strong earning potential opportunity to double salary through performance South East Based Hybrid UK Travel 1 day per week on site We re looking for a proven FM / Building Services sales professional to lead new business and win multi-site FM contracts across the UK. This is a pure new business, consultative role where you will own the full sales cycle from prospecting through to tender, negotiation, and close. Key Responsibilities Manage the full 360 sales cycle from outreach to close Build and own a qualified pipeline of FM opportunities Lead discovery, solution design, pricing strategy, and proposal delivery Own tender / RFP / RFI processes end-to-end Design commercially viable FM service models with operations teams Deliver tailored presentations to senior decision-makers Maintain accurate forecasting, CRM discipline, and performance reporting Develop strong relationships across hospitality, retail, and workplace sectors Support shaping of go-to-market strategy and proposition development Represent the business at industry events and networking opportunities FM or Building Services experience is ESSENTIAL. You must have a strong track record of winning multi-site FM contracts. Why this role? High-growth, technology-led FM business Real autonomy and ownership of your pipeline Work directly with senior leadership Shape pricing, propositions and commercial strategy Clear path to Head of Sales / Sales Director Genuine opportunity to significantly increase earnings What we need: FM / Building Services background in sales - business development Experience winning FM contracts Strong commercial and tender experience Ability to engage senior stakeholders Self-driven hunter mentality Fantastic company culture and earning potential
May 15, 2026
Full time
Business Development Manager FM / Building Services Up to £60K base + bonus with strong earning potential opportunity to double salary through performance South East Based Hybrid UK Travel 1 day per week on site We re looking for a proven FM / Building Services sales professional to lead new business and win multi-site FM contracts across the UK. This is a pure new business, consultative role where you will own the full sales cycle from prospecting through to tender, negotiation, and close. Key Responsibilities Manage the full 360 sales cycle from outreach to close Build and own a qualified pipeline of FM opportunities Lead discovery, solution design, pricing strategy, and proposal delivery Own tender / RFP / RFI processes end-to-end Design commercially viable FM service models with operations teams Deliver tailored presentations to senior decision-makers Maintain accurate forecasting, CRM discipline, and performance reporting Develop strong relationships across hospitality, retail, and workplace sectors Support shaping of go-to-market strategy and proposition development Represent the business at industry events and networking opportunities FM or Building Services experience is ESSENTIAL. You must have a strong track record of winning multi-site FM contracts. Why this role? High-growth, technology-led FM business Real autonomy and ownership of your pipeline Work directly with senior leadership Shape pricing, propositions and commercial strategy Clear path to Head of Sales / Sales Director Genuine opportunity to significantly increase earnings What we need: FM / Building Services background in sales - business development Experience winning FM contracts Strong commercial and tender experience Ability to engage senior stakeholders Self-driven hunter mentality Fantastic company culture and earning potential
Job Description: Logistics Coordinator & HR Administrator Company: Genesis Technology Services Ltd Department: Human Resources & Administration Reporting To: HR & Administration Manager Location: Peterborough, UK (Head Office - Fully On-Site) Contract Type: Full-Time, Fixed-Term Contract (9-Month Maternity Leave Cover) Working Hours: Monday to Friday, 9:00am 5:30pm Role Overview We are seeking a highly organised, detail-oriented Logistics Coordinator & HR Administrator to join our HR & Administration team on a fixed-term basis to cover maternity leave. This role provides comprehensive HR administration and operational support while also managing key office logistics and administrative functions. The successful candidate will play a key role in ensuring smooth HR processes, effective employee support, and efficient day-to-day office operations. The role requires strong organisational skills, attention to detail, discretion when handling confidential information, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate will have previous experience supporting HR policy and process administration, working with HR management systems/platforms, and a good operational understanding of payroll processes and associated administration. Key Responsibilities 1. HR Administration & Employee Lifecycle • Act as the first point of contact for HR queries (phone, email, and in-person). • Support employees and managers with HR policies, terms, and procedures. • Manage end-to-end employee lifecycle administration: o Onboarding (offer letters, contracts, background checks, welcome packs) o Employee changes (amendments, promotions, contract updates) o Offboarding (leavers documentation, exit process, references) • Maintain accurate employee records in HR systems and files. • Ensure all HR documentation is compliant with UK employment law and company policy. • Manage Right to Work documentation, visas, and work permits tracking. 2. HR Systems & Data Management • Maintain and update HR information systems. • Provide first-line support for HR system queries and escalate where necessary. • Maintain accurate employee master data and HR trackers. • Produce basic HR reports (absence, headcount, turnover, attendance). 3. Recruitment & Onboarding Support • Support the recruitment process including job postings and agency coordination. • Assist with interview scheduling and candidate communications. • Prepare recruitment reports and updates for the HR team. • Coordinate onboarding and induction programmes. 4. HR Processes & Compliance Support • Maintain HR documentation in line with audit and compliance requirements. • Support absence tracking, including sickness and family leave. • Assist in ensuring compliance with HR policies and UK employment regulations. • Maintain records for contractors, insurance compliance, and HR governance. 5. Office & Logistics Administration • Manage office supplies, stationery, and catering orders. • Oversee incoming and outgoing mail, deliveries, and couriers. • Coordinate IT equipment logistics (collections, deliveries, tracking). • Maintain visitor logs and ensure office security procedures are followed. • Manage employee ID cards (issue, replacement, tracking). • Support management of company vehicles, bookings, and accommodation. • Liaise with cleaning and facilities providers to maintain office standards. 6. Finance & Operational Support • Support invoice preparation and processing where required. • Assist with tracking and resolving customer/payment queries (e.g. van hire, services). • Maintain records of attendance and scheduling diaries. • Ensure accurate documentation across operational processes. 7. Employee Engagement & HR Projects • Support HR initiatives including engagement, wellness, and diversity programmes. • Assist with company events, townhalls, and internal communications. • Contribute to HR projects and continuous improvement initiatives. • Support development of policy FAQs and employee guidance documents. Skills & Experience Essential • Previous experience in an HR administrative or HR support role. • Strong organisational and time management skills. • Excellent communication skills (written and verbal). • High attention to detail and accuracy. • Strong IT skills, particularly Microsoft Excel and Office Suite. • Ability to handle confidential information professionally. • Experience supporting and administering HR policies and processes. • Experience using HR management systems/platforms and maintaining accurate employee data. • Good understanding of payroll administration processes and payroll-related coordination. Desirable • CIPD Level 3 (or working towards). • Experience with HR systems. • Exposure to recruitment or office administration/logistics support. Personal Attributes • Reliable, punctual, and proactive. • Able to manage multiple priorities in a fast-paced environment. • Strong team player with a can-do attitude. • Comfortable working both independently and collaboratively. Additional Notes This role combines HR administration with operational office logistics support. It is ideal for someone looking to develop broader HR exposure within a structured, fast-moving business environment.
May 15, 2026
Full time
Job Description: Logistics Coordinator & HR Administrator Company: Genesis Technology Services Ltd Department: Human Resources & Administration Reporting To: HR & Administration Manager Location: Peterborough, UK (Head Office - Fully On-Site) Contract Type: Full-Time, Fixed-Term Contract (9-Month Maternity Leave Cover) Working Hours: Monday to Friday, 9:00am 5:30pm Role Overview We are seeking a highly organised, detail-oriented Logistics Coordinator & HR Administrator to join our HR & Administration team on a fixed-term basis to cover maternity leave. This role provides comprehensive HR administration and operational support while also managing key office logistics and administrative functions. The successful candidate will play a key role in ensuring smooth HR processes, effective employee support, and efficient day-to-day office operations. The role requires strong organisational skills, attention to detail, discretion when handling confidential information, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate will have previous experience supporting HR policy and process administration, working with HR management systems/platforms, and a good operational understanding of payroll processes and associated administration. Key Responsibilities 1. HR Administration & Employee Lifecycle • Act as the first point of contact for HR queries (phone, email, and in-person). • Support employees and managers with HR policies, terms, and procedures. • Manage end-to-end employee lifecycle administration: o Onboarding (offer letters, contracts, background checks, welcome packs) o Employee changes (amendments, promotions, contract updates) o Offboarding (leavers documentation, exit process, references) • Maintain accurate employee records in HR systems and files. • Ensure all HR documentation is compliant with UK employment law and company policy. • Manage Right to Work documentation, visas, and work permits tracking. 2. HR Systems & Data Management • Maintain and update HR information systems. • Provide first-line support for HR system queries and escalate where necessary. • Maintain accurate employee master data and HR trackers. • Produce basic HR reports (absence, headcount, turnover, attendance). 3. Recruitment & Onboarding Support • Support the recruitment process including job postings and agency coordination. • Assist with interview scheduling and candidate communications. • Prepare recruitment reports and updates for the HR team. • Coordinate onboarding and induction programmes. 4. HR Processes & Compliance Support • Maintain HR documentation in line with audit and compliance requirements. • Support absence tracking, including sickness and family leave. • Assist in ensuring compliance with HR policies and UK employment regulations. • Maintain records for contractors, insurance compliance, and HR governance. 5. Office & Logistics Administration • Manage office supplies, stationery, and catering orders. • Oversee incoming and outgoing mail, deliveries, and couriers. • Coordinate IT equipment logistics (collections, deliveries, tracking). • Maintain visitor logs and ensure office security procedures are followed. • Manage employee ID cards (issue, replacement, tracking). • Support management of company vehicles, bookings, and accommodation. • Liaise with cleaning and facilities providers to maintain office standards. 6. Finance & Operational Support • Support invoice preparation and processing where required. • Assist with tracking and resolving customer/payment queries (e.g. van hire, services). • Maintain records of attendance and scheduling diaries. • Ensure accurate documentation across operational processes. 7. Employee Engagement & HR Projects • Support HR initiatives including engagement, wellness, and diversity programmes. • Assist with company events, townhalls, and internal communications. • Contribute to HR projects and continuous improvement initiatives. • Support development of policy FAQs and employee guidance documents. Skills & Experience Essential • Previous experience in an HR administrative or HR support role. • Strong organisational and time management skills. • Excellent communication skills (written and verbal). • High attention to detail and accuracy. • Strong IT skills, particularly Microsoft Excel and Office Suite. • Ability to handle confidential information professionally. • Experience supporting and administering HR policies and processes. • Experience using HR management systems/platforms and maintaining accurate employee data. • Good understanding of payroll administration processes and payroll-related coordination. Desirable • CIPD Level 3 (or working towards). • Experience with HR systems. • Exposure to recruitment or office administration/logistics support. Personal Attributes • Reliable, punctual, and proactive. • Able to manage multiple priorities in a fast-paced environment. • Strong team player with a can-do attitude. • Comfortable working both independently and collaboratively. Additional Notes This role combines HR administration with operational office logistics support. It is ideal for someone looking to develop broader HR exposure within a structured, fast-moving business environment.
Your new role An established, international retail organisation is seeking a People Operations Manager to lead the day-to-day operational HR agenda across the UK and Southern Europe. The role supports a circa-700 employee population across multiple countries and retail locations, with responsibility for ensuring operational excellence across HR Operations including payroll, systems, reward, mobility and employee relations.This is a hands-on, delivery-focused role suited to an experienced HR professional who enjoys working close to the detail while maintaining oversight of risk, governance and cost. You'll manage one direct report and partner closely with Finance, Legal, Retail leadership and external providers. Employee Relations & Risk Management Oversee complex and sensitive employee relations matters Partner with external legal advisors on investigations, disputes and high-risk cases Coordinate with Health, Safety and Security stakeholders where appropriate Payroll & Operational Compliance Full accountability for payroll delivery across several jurisdictions, ensuring accuracy, timeliness and compliance Act as the central link between HR, Finance, operational teams and external payroll partners Maintain compliance with local employment, tax and regulatory requirements People Analytics, Cost Control & Planning Own headcount modelling, payroll forecasting and workforce cost management Produce people insights, reporting and dashboards to support business decision-making Analyse trends, risks and inefficiencies within the people function and recommend improvements HR Systems & Data Ownership System owner for HR technology, ensuring data accuracy, integrity and adoption Lead system enhancements, upgrades and optimisation activity Provide training and support to HR colleagues, managers and employees on system use Reward & Benefits Deliver annual reward cycles including salary reviews, bonus and commission administration Support market benchmarking to ensure competitive and sustainable reward positioning Manage benefits provision and relationships with external suppliers Mobility & Right-to-Work Oversee immigration, visa and relocation processes for international hires and transfers Partner with external advisors to ensure full compliance across jurisdictions Act as a trusted point of contact for employees navigating international moves What you'll need to succeed Senior experience in People/HR Operations with Payroll and Reward (c.10+ years) Background in retail, hospitality or other fast-paced environments preferred Strong payroll (end-to-end), HR systems and people reporting capability Confident using HR data and dashboards to drive insight and decisions Detail-focused, well-organised, and compliant in approach Solid knowledge of UK and regional employment law Strong communicator, trusted with highly sensitive information What you'll get in return Generous pay and benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 15, 2026
Full time
Your new role An established, international retail organisation is seeking a People Operations Manager to lead the day-to-day operational HR agenda across the UK and Southern Europe. The role supports a circa-700 employee population across multiple countries and retail locations, with responsibility for ensuring operational excellence across HR Operations including payroll, systems, reward, mobility and employee relations.This is a hands-on, delivery-focused role suited to an experienced HR professional who enjoys working close to the detail while maintaining oversight of risk, governance and cost. You'll manage one direct report and partner closely with Finance, Legal, Retail leadership and external providers. Employee Relations & Risk Management Oversee complex and sensitive employee relations matters Partner with external legal advisors on investigations, disputes and high-risk cases Coordinate with Health, Safety and Security stakeholders where appropriate Payroll & Operational Compliance Full accountability for payroll delivery across several jurisdictions, ensuring accuracy, timeliness and compliance Act as the central link between HR, Finance, operational teams and external payroll partners Maintain compliance with local employment, tax and regulatory requirements People Analytics, Cost Control & Planning Own headcount modelling, payroll forecasting and workforce cost management Produce people insights, reporting and dashboards to support business decision-making Analyse trends, risks and inefficiencies within the people function and recommend improvements HR Systems & Data Ownership System owner for HR technology, ensuring data accuracy, integrity and adoption Lead system enhancements, upgrades and optimisation activity Provide training and support to HR colleagues, managers and employees on system use Reward & Benefits Deliver annual reward cycles including salary reviews, bonus and commission administration Support market benchmarking to ensure competitive and sustainable reward positioning Manage benefits provision and relationships with external suppliers Mobility & Right-to-Work Oversee immigration, visa and relocation processes for international hires and transfers Partner with external advisors to ensure full compliance across jurisdictions Act as a trusted point of contact for employees navigating international moves What you'll need to succeed Senior experience in People/HR Operations with Payroll and Reward (c.10+ years) Background in retail, hospitality or other fast-paced environments preferred Strong payroll (end-to-end), HR systems and people reporting capability Confident using HR data and dashboards to drive insight and decisions Detail-focused, well-organised, and compliant in approach Solid knowledge of UK and regional employment law Strong communicator, trusted with highly sensitive information What you'll get in return Generous pay and benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
