Credit Controller

Credit Controller (part time) JMS Group is seeking an experienced Credit Controller to join the team on a part-time (16 hours per week), permanent basis at Brightwell Barns, Ipswich.

You will be supported by the Finance & Commercial Director with genuine autonomy, clear performance targets, and the potential for increased hours following probation subject to workload and agreement.

Opportunity to join an established group of UK civil and structural engineering businesses with over 25 years of trading and a family of complementary brands. Salary £16.00 £19.00 per hour (£13,300 £15,800 per annum pro rata) depending on experience.

About the role:

As a Credit Controller, you will take ownership of debt collection activities across the JMS Group of companies, helping to bring greater consistency and structure to the credit control function. Working across multiple trading entities, your focus will be on reducing overdue debt, improving cash flow, and maintaining accurate records and reporting processes across the finance team. This is a hands-on, office-based role offering real responsibility and the opportunity to make a visible impact on business performance. Initially working hours for this role will be 16 hours per week across two full days, ideally Tuesday/Wednesday or Wednesday/Thursday, although flexibility can be considered for the right candidate. In the future option to increase to 24 hours per week.

Key responsibilities include:

• Manage structured debt collection activities across multiple group entities through calls, emails, statements, and reminders
• Maintain and update a live overdue debt tracker, including payment dates, notes, and actions
• Reconcile remittances and update payment statuses accurately and promptly
• Investigate and resolve payment blockers including billing queries, PO issues, and contact changes
• Escalate unresolved cases to directors with clear recommendations and next steps
• Arrange payment plans where appropriate and coordinate legal escalation when required
• Produce weekly debtor reports covering debt position, ageing, and collection performance
• Monitor and reduce DSO (Days Sales Outstanding) across the group
• Identify repeat slow payers and recommend commercial actions where necessary

About you:

As a Credit Controller, you will have at least three years experience within a credit control role and be confident managing collections professionally but firmly. Experience working across multiple trading entities or business units would be advantageous. You will have working knowledge of accounting software such as Xero, Sage, or QuickBooks, alongside strong Excel skills for reporting and tracking purposes.

You will be highly organised, self-motivated, and comfortable working independently without close supervision. Strong communication skills are essential, along with the confidence to challenge internal stakeholders and escalate issues when required. A commercial mindset, excellent attention to detail, and meticulous record-keeping abilities are key to success in this role. A CICM qualification is desirable but not essential.

About JMS Group:

JMS Group is a collection of UK civil and structural engineering businesses headquartered in Ipswich, with offices in London, Norwich, Coventry, and Manchester. The group includes JMS Group (Engineers), Beam-Designs (UK) Ltd, Abacus CDS, and MJ Consulting Engineers, providing specialist engineering and consultancy services across multiple sectors throughout the UK.

If you have the relevant skills and experience for this part-time Credit Controller role and would like to apply, then we would love to hear from you. Please forward a completely up to date CV which outlines your relevant experience for this role to be considered.

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