Wolviston Management Services
Newcastle Upon Tyne, Tyne And Wear
Our client is a fast-growing technology consultancy delivering high-quality software and digital solutions across a wide range of industries including financial services, healthcare, government, renewables, and the private sector. Due to continued growth, they are looking to recruit an Account Executive to join their expanding commercial team in Newcastle. This is an excellent opportunity for somebody who enjoys building relationships, working in a fast-paced environment, and developing a career within a modern technology consultancy. The Role As an Account Executive, you will play a key role in supporting and growing relationships across an established client portfolio. Working closely with internal delivery and leadership teams, you will help ensure clients receive a high level of service while identifying opportunities for account growth and long-term partnership development. This position would suit somebody with strong communication skills, a commercial mindset, and experience within account management, recruitment, technology, consultancy, or professional services environments. Key Responsibilities Building and maintaining strong relationships with existing clients Supporting account growth through upselling and identifying new opportunities Working closely with internal delivery teams to ensure successful project outcomes Understanding client requirements and helping shape tailored solutions Monitoring account performance and client satisfaction Supporting commercial discussions, reporting, and forecasting activities Attending client meetings and maintaining regular communication Collaborating with wider teams across sales, operations, and delivery What We're Looking For Previous experience within account management, sales, customer success, recruitment, or client services Strong relationship-building and communication skills Commercial awareness with the ability to identify growth opportunities Comfortable working in a fast-paced and evolving environment Professional and consultative approach with clients Strong organisational and stakeholder management skills Experience within technology, consultancy, IT services, or professional services would be advantageous What's on Offer Competitive salary Hybrid and flexible working environment Clear progression and development opportunities Modern city-centre office location Collaborative and supportive culture Company social events and team activities Pension scheme and additional company benefits Opportunity to join a rapidly growing technology consultancy
May 16, 2026
Full time
Our client is a fast-growing technology consultancy delivering high-quality software and digital solutions across a wide range of industries including financial services, healthcare, government, renewables, and the private sector. Due to continued growth, they are looking to recruit an Account Executive to join their expanding commercial team in Newcastle. This is an excellent opportunity for somebody who enjoys building relationships, working in a fast-paced environment, and developing a career within a modern technology consultancy. The Role As an Account Executive, you will play a key role in supporting and growing relationships across an established client portfolio. Working closely with internal delivery and leadership teams, you will help ensure clients receive a high level of service while identifying opportunities for account growth and long-term partnership development. This position would suit somebody with strong communication skills, a commercial mindset, and experience within account management, recruitment, technology, consultancy, or professional services environments. Key Responsibilities Building and maintaining strong relationships with existing clients Supporting account growth through upselling and identifying new opportunities Working closely with internal delivery teams to ensure successful project outcomes Understanding client requirements and helping shape tailored solutions Monitoring account performance and client satisfaction Supporting commercial discussions, reporting, and forecasting activities Attending client meetings and maintaining regular communication Collaborating with wider teams across sales, operations, and delivery What We're Looking For Previous experience within account management, sales, customer success, recruitment, or client services Strong relationship-building and communication skills Commercial awareness with the ability to identify growth opportunities Comfortable working in a fast-paced and evolving environment Professional and consultative approach with clients Strong organisational and stakeholder management skills Experience within technology, consultancy, IT services, or professional services would be advantageous What's on Offer Competitive salary Hybrid and flexible working environment Clear progression and development opportunities Modern city-centre office location Collaborative and supportive culture Company social events and team activities Pension scheme and additional company benefits Opportunity to join a rapidly growing technology consultancy
Head of Freehold Property Management / Senior Property Manager Location: Brighton About the Role Our Client is seeking an experienced and highly motivated Head of Freehold Property Management / Senior Property Manager to lead the strategic and operational management of their residential freehold portfolio. This is a senior leadership role responsible for overseeing asset performance, statutory compliance, financial management, and the delivery of exceptional customer service across a portfolio of residential buildings. The role also involves leading and developing a team of property professionals while ensuring best-in-class property management practices. Key Responsibilities Lead and manage the strategy, operations, and performance of the freehold property portfolio. Deliver a high-quality property management service to clients, leaseholders, and stakeholders. Manage and develop a team of Property Managers and Administrators, driving a high-performance culture aligned with company KPIs and service standards. Oversee service charge budgets, financial planning, contractor management, and cost control. Ensure full compliance with statutory regulations, health & safety requirements, and industry best practices. Act as the senior point of contact for clients, residents, contractors, surveyors, and regulatory bodies. Lead on major works projects and Section 20 consultations across the portfolio. Conduct regular site inspections, manage service contracts, and ensure preventative maintenance programmes are in place. Provide clear reporting and strategic insight to senior leadership and the parent company. About You TPI / IRPM qualified (or equivalent) property professional. Proven experience managing residential block portfolios and freehold assets. Strong leadership experience with the ability to inspire, coach, and develop teams. Strategic thinker with a hands-on, solutions-focused approach. Excellent stakeholder management and communication skills. Strong knowledge of service charge budgeting, major works, and property legislation. High levels of professionalism, integrity, and customer focus. What They Offer Opportunity to lead a premium residential portfolio. A collaborative and supportive working environment. Career development and professional growth opportunities. Competitive salary and benefits package. Apply Now If you are an experienced property professional looking to take the next step in your career and lead a high-performing property management team, we would love to hear from you.
May 16, 2026
Full time
Head of Freehold Property Management / Senior Property Manager Location: Brighton About the Role Our Client is seeking an experienced and highly motivated Head of Freehold Property Management / Senior Property Manager to lead the strategic and operational management of their residential freehold portfolio. This is a senior leadership role responsible for overseeing asset performance, statutory compliance, financial management, and the delivery of exceptional customer service across a portfolio of residential buildings. The role also involves leading and developing a team of property professionals while ensuring best-in-class property management practices. Key Responsibilities Lead and manage the strategy, operations, and performance of the freehold property portfolio. Deliver a high-quality property management service to clients, leaseholders, and stakeholders. Manage and develop a team of Property Managers and Administrators, driving a high-performance culture aligned with company KPIs and service standards. Oversee service charge budgets, financial planning, contractor management, and cost control. Ensure full compliance with statutory regulations, health & safety requirements, and industry best practices. Act as the senior point of contact for clients, residents, contractors, surveyors, and regulatory bodies. Lead on major works projects and Section 20 consultations across the portfolio. Conduct regular site inspections, manage service contracts, and ensure preventative maintenance programmes are in place. Provide clear reporting and strategic insight to senior leadership and the parent company. About You TPI / IRPM qualified (or equivalent) property professional. Proven experience managing residential block portfolios and freehold assets. Strong leadership experience with the ability to inspire, coach, and develop teams. Strategic thinker with a hands-on, solutions-focused approach. Excellent stakeholder management and communication skills. Strong knowledge of service charge budgeting, major works, and property legislation. High levels of professionalism, integrity, and customer focus. What They Offer Opportunity to lead a premium residential portfolio. A collaborative and supportive working environment. Career development and professional growth opportunities. Competitive salary and benefits package. Apply Now If you are an experienced property professional looking to take the next step in your career and lead a high-performing property management team, we would love to hear from you.
Head of Proposition - Legacies Internally this role is known as Head of Pledge Salary : £85,000 - £92,000 plus benefits Reports to: Director of Fundraising & Engagement Propositions Directorate: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: 24 May :55 Interview Process: Screening calls, followed by 2 stage interview process including a task related to the role. Visa sponsorship: Cancer Research UK can consider visa sponsorship for this vacancy. If this applies to you, please ensure that this is clearly marked on your application. Cancer Research UK exists to beat cancer - and our fundraising propositions are critical to making that possible. We are seeking a Head of Proposition - Legacies to lead the end to end design, delivery and growth of one of CRUK's most important fundraising propositions. This senior leadership role combines commercial accountability, innovation and people leadership to deliver sustainable long term value. This is an opportunity to lead one of the UK charity sector's most significant income streams. You will drive a clear proposition vision rooted in audience insight, design compelling end to end supporter experiences, and deliver growth over both the short and long term. You will bring the credibility to lead legacy strategy with senior leaders and trustees, influencing at the highest levels while partnering across marketing, data, technology and delivery teams. Commercially astute and evidence led, you will strengthen performance management, forecasting and prioritisation, balancing strategic ambition with operational grip. This is not solely a functional legacy role. It is a proposition leadership role, with Legacies as its core focus whilst playing a key part in shaping the future of Fundraising & Engagement Propositions at Cancer Research UK. What will I be doing? Reshape the strategic direction and deliver sustainable growth of the Legacy proposition, defining a clear, compelling vision rooted in audience need, insight and CRUK strategy. Own performance and long-term value, shaping and delivering a bold, evidence led growth strategy that increases consideration, market share and the value of complex gifts across diverse audiences. Work with matrixed teams to design and evolve brilliant end-to-end experiences, working across channels, journeys and touchpoints to create emotionally resonant, modern supporter experiences at scale. Lead innovation and modernisation, using insight, test and learn approaches and strong commercial judgement to respond to a rapidly changing wealth and fundraising landscape. Shape how technology enables the proposition, partnering closely across digital, data and delivery to ensure seamless, future ready journeys. Build and lead high performing, multidisciplinary teams, bringing together proposition, operations and specialist expertise to deliver excellence through inclusive, empowering leadership. Act as a visible sector leader and trusted internal partner, influencing senior stakeholders and playing an active role in the wider transformation of fundraising at Cancer Research UK. What are we looking for? Experience leading a complex proposition, product or portfolio in a customer centric environment, balancing delivery today with long-term value. Strong commercial judgement, with the confidence to make evidence led trade-offs and prioritisation decisions. A deep understanding of audience behaviour, and how insight, digital capability and service design come together to create compelling end-to-end experiences. A compelling communicator and influencer, able to articulate vision clearly and bring diverse stakeholders with you. Proven leadership of large, multidisciplinary teams in complex matrixed organisations; an inclusive, inspiring leader who delivers through strong relationships. A strategic, future focused mindset, comfortable leading through ambiguity and change. Curiosity, ambition and a genuine desire to push the sector forward, not replicate what's gone before. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
May 16, 2026
Full time
Head of Proposition - Legacies Internally this role is known as Head of Pledge Salary : £85,000 - £92,000 plus benefits Reports to: Director of Fundraising & Engagement Propositions Directorate: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: 24 May :55 Interview Process: Screening calls, followed by 2 stage interview process including a task related to the role. Visa sponsorship: Cancer Research UK can consider visa sponsorship for this vacancy. If this applies to you, please ensure that this is clearly marked on your application. Cancer Research UK exists to beat cancer - and our fundraising propositions are critical to making that possible. We are seeking a Head of Proposition - Legacies to lead the end to end design, delivery and growth of one of CRUK's most important fundraising propositions. This senior leadership role combines commercial accountability, innovation and people leadership to deliver sustainable long term value. This is an opportunity to lead one of the UK charity sector's most significant income streams. You will drive a clear proposition vision rooted in audience insight, design compelling end to end supporter experiences, and deliver growth over both the short and long term. You will bring the credibility to lead legacy strategy with senior leaders and trustees, influencing at the highest levels while partnering across marketing, data, technology and delivery teams. Commercially astute and evidence led, you will strengthen performance management, forecasting and prioritisation, balancing strategic ambition with operational grip. This is not solely a functional legacy role. It is a proposition leadership role, with Legacies as its core focus whilst playing a key part in shaping the future of Fundraising & Engagement Propositions at Cancer Research UK. What will I be doing? Reshape the strategic direction and deliver sustainable growth of the Legacy proposition, defining a clear, compelling vision rooted in audience need, insight and CRUK strategy. Own performance and long-term value, shaping and delivering a bold, evidence led growth strategy that increases consideration, market share and the value of complex gifts across diverse audiences. Work with matrixed teams to design and evolve brilliant end-to-end experiences, working across channels, journeys and touchpoints to create emotionally resonant, modern supporter experiences at scale. Lead innovation and modernisation, using insight, test and learn approaches and strong commercial judgement to respond to a rapidly changing wealth and fundraising landscape. Shape how technology enables the proposition, partnering closely across digital, data and delivery to ensure seamless, future ready journeys. Build and lead high performing, multidisciplinary teams, bringing together proposition, operations and specialist expertise to deliver excellence through inclusive, empowering leadership. Act as a visible sector leader and trusted internal partner, influencing senior stakeholders and playing an active role in the wider transformation of fundraising at Cancer Research UK. What are we looking for? Experience leading a complex proposition, product or portfolio in a customer centric environment, balancing delivery today with long-term value. Strong commercial judgement, with the confidence to make evidence led trade-offs and prioritisation decisions. A deep understanding of audience behaviour, and how insight, digital capability and service design come together to create compelling end-to-end experiences. A compelling communicator and influencer, able to articulate vision clearly and bring diverse stakeholders with you. Proven leadership of large, multidisciplinary teams in complex matrixed organisations; an inclusive, inspiring leader who delivers through strong relationships. A strategic, future focused mindset, comfortable leading through ambiguity and change. Curiosity, ambition and a genuine desire to push the sector forward, not replicate what's gone before. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.
Due to internal staff development, an excellent opportunity has arisen to join the Software Development Team at one of the UK's leading manufacturers of touch screen kiosks providing kiosk hardware and bespoke software solutions. They supply both private and public sector organisations and each year have expanded their product range and customer base. Due to this continued growth they are now looking to recruit an experienced Software Developer, with leadership experience who will lead the software development of their complete product range of self-service electronic solutions. We are looking for someone with the following experience: Proven experience leading software development teams Solid understanding of web based back office systems and associated security (c# asp.net advantageous) Who will: Own and enforce security standards and best practices for all back-office systems Guide the team on secure web application development (OWASP Top 10, threat modelling) Plan, prioritise, and manage team workload to meet business objectives and delivery timelines Mentor and support team members, promoting best practices, conducting code reviews, and encouraging continuous improvement Track and report on team performance, identifying blockers and facilitating resolution Liaise with customers, product owners and project managers to manage timelines, scope, and technical constraints Conduct 1-to-1s, performance reviews, and career development planning. This role will be predominantly office based, with the team, however they may be some flexibility for hybrid working after an initial period.
May 16, 2026
Full time
Due to internal staff development, an excellent opportunity has arisen to join the Software Development Team at one of the UK's leading manufacturers of touch screen kiosks providing kiosk hardware and bespoke software solutions. They supply both private and public sector organisations and each year have expanded their product range and customer base. Due to this continued growth they are now looking to recruit an experienced Software Developer, with leadership experience who will lead the software development of their complete product range of self-service electronic solutions. We are looking for someone with the following experience: Proven experience leading software development teams Solid understanding of web based back office systems and associated security (c# asp.net advantageous) Who will: Own and enforce security standards and best practices for all back-office systems Guide the team on secure web application development (OWASP Top 10, threat modelling) Plan, prioritise, and manage team workload to meet business objectives and delivery timelines Mentor and support team members, promoting best practices, conducting code reviews, and encouraging continuous improvement Track and report on team performance, identifying blockers and facilitating resolution Liaise with customers, product owners and project managers to manage timelines, scope, and technical constraints Conduct 1-to-1s, performance reviews, and career development planning. This role will be predominantly office based, with the team, however they may be some flexibility for hybrid working after an initial period.
Relief Credit Control Administrator Salary: £12.97 per hour Shifts: Casual contract; shifts to be agreed Location: Ipswich/ hybrid working Ref: IP385 Do you have a keen eye for detail and a passion for ensuring data is accurate and processed efficiently? We are looking for a Credit Control Administrator to join our Repairs team on a casual basis. This role will primarily focus on processing invoices; however, you will also play a key part in ensuring repairs are carried out as requested by both Orwell and its customers. In doing so, you will help maintain excellent service delivery and financial accuracy. What you'll be doing: Ensure invoices from external contractors are processed and paid in line with Orwell's agreed policies and procedures. Review completed works orders to confirm financial accuracy and that all work has been completed in accordance with the original request. Raise recharge invoice and credit requests with the Finance Team and monitor payments to ensure timely resolution. Build and maintain effective working relationships with internal teams, customers, and contractors to confirm repairs are completed to the required standard. Verify that contractor's invoice in line with agreed contract rates and investigate and resolve any discrepancies. Support the proactive and innovative resolution of issues, helping to maintain high levels of customer service and operational efficiency. Person specification: GCSE or equivalent including Maths and English Language Interview date: 28th May 2026. Before applying Orwell is committed to safeguarding, safer employment practices and upholding the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. Apply with Confidence Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for. We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing . Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - to the processing of your data as part of this application. For additional recruitment documents, policies and career guidance, check our career hub - Career Hub Orwell Housing
May 16, 2026
Full time
Relief Credit Control Administrator Salary: £12.97 per hour Shifts: Casual contract; shifts to be agreed Location: Ipswich/ hybrid working Ref: IP385 Do you have a keen eye for detail and a passion for ensuring data is accurate and processed efficiently? We are looking for a Credit Control Administrator to join our Repairs team on a casual basis. This role will primarily focus on processing invoices; however, you will also play a key part in ensuring repairs are carried out as requested by both Orwell and its customers. In doing so, you will help maintain excellent service delivery and financial accuracy. What you'll be doing: Ensure invoices from external contractors are processed and paid in line with Orwell's agreed policies and procedures. Review completed works orders to confirm financial accuracy and that all work has been completed in accordance with the original request. Raise recharge invoice and credit requests with the Finance Team and monitor payments to ensure timely resolution. Build and maintain effective working relationships with internal teams, customers, and contractors to confirm repairs are completed to the required standard. Verify that contractor's invoice in line with agreed contract rates and investigate and resolve any discrepancies. Support the proactive and innovative resolution of issues, helping to maintain high levels of customer service and operational efficiency. Person specification: GCSE or equivalent including Maths and English Language Interview date: 28th May 2026. Before applying Orwell is committed to safeguarding, safer employment practices and upholding the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. Apply with Confidence Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for. We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing . Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - to the processing of your data as part of this application. For additional recruitment documents, policies and career guidance, check our career hub - Career Hub Orwell Housing
Founded in London, in 2010, Glassworks is a fashion retailer known for its fresh style and exclusive designs. With three London stores, Glassworks is focused on maintaining a strong design aesthetic, warm stylish atmosphere in store and strong customer focus whilst pursuing additional channels for growth. The Role The Retail Store Supervisor will be a positive, energetic, self-starter with a demonstrable track record of hitting and exceeding retail KPIs. You will report to the Retail Store Manager and help to lead a team of full and part time retail sales assistants. This role is perfect for someone with great natural sales ability who is driven to succeed in retail management and enjoys an environment where no two days are the same. You will be comfortable managing a range of personalities and situations with employees and customers alike and will have previous experience that illustrates this strength. This is a unique and exciting opportunity for an ambitious person to play a core role in driving a growing fashion company to success. What will I be doing every day? Supporting the Retail Store Manager with managing the team, store operations (including visual merchandising) and store environment to achieve sales, service, organisation, customer satisfaction and profitability goals and maintain operational standards; Working to develop team members by communicating and delivering positive recognition as well as performance management and corrective action as needed; Supporting the Retail Store Manager with new staff training/onboarding processes; Supporting the stock delivery, stock transfer and stock room maintenance processes as needed; Supporting the Retail Store Manager with supplies orders, banking, and other administrative functions; and, Supporting the Retail Store Manager and Head Office with in store marketing activity and one-off projects. Required Skills A minimum of 2 years retail sales experience is essential You must be an honest, hard-working self-starter with great organizational skills and a keen eye for detail A proven ability to deliver excellent customer service, natural leadership skills and a track record of hitting retail KPIs IT skills - you will be comfortable using ad learning new technologies. This includes Microsoft Excel, an electric POS system, barcoding software, etc. You will receive training but must be a quick learner in this area and able to sort out basic technology issues independently
May 16, 2026
Full time
Founded in London, in 2010, Glassworks is a fashion retailer known for its fresh style and exclusive designs. With three London stores, Glassworks is focused on maintaining a strong design aesthetic, warm stylish atmosphere in store and strong customer focus whilst pursuing additional channels for growth. The Role The Retail Store Supervisor will be a positive, energetic, self-starter with a demonstrable track record of hitting and exceeding retail KPIs. You will report to the Retail Store Manager and help to lead a team of full and part time retail sales assistants. This role is perfect for someone with great natural sales ability who is driven to succeed in retail management and enjoys an environment where no two days are the same. You will be comfortable managing a range of personalities and situations with employees and customers alike and will have previous experience that illustrates this strength. This is a unique and exciting opportunity for an ambitious person to play a core role in driving a growing fashion company to success. What will I be doing every day? Supporting the Retail Store Manager with managing the team, store operations (including visual merchandising) and store environment to achieve sales, service, organisation, customer satisfaction and profitability goals and maintain operational standards; Working to develop team members by communicating and delivering positive recognition as well as performance management and corrective action as needed; Supporting the Retail Store Manager with new staff training/onboarding processes; Supporting the stock delivery, stock transfer and stock room maintenance processes as needed; Supporting the Retail Store Manager with supplies orders, banking, and other administrative functions; and, Supporting the Retail Store Manager and Head Office with in store marketing activity and one-off projects. Required Skills A minimum of 2 years retail sales experience is essential You must be an honest, hard-working self-starter with great organizational skills and a keen eye for detail A proven ability to deliver excellent customer service, natural leadership skills and a track record of hitting retail KPIs IT skills - you will be comfortable using ad learning new technologies. This includes Microsoft Excel, an electric POS system, barcoding software, etc. You will receive training but must be a quick learner in this area and able to sort out basic technology issues independently
We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. More About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
May 16, 2026
Full time
We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. More About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Head of AI & Automation Hybrid: 1-2 days per week in the office (North West) Permanent Paying up to 100k + bonus + bens Experis are partnering with a large, well-established organisation as they continue to accelerate their digital and operational transformation agenda. We are supporting them in the search for an experienced AI and Automation Lead to own and deliver a multi-year strategy focused on leveraging artificial intelligence and automation across their operations. This is a high-impact leadership role, responsible for shaping AI adoption across support centre and knowledge worker environments, with a focus on improving productivity, reducing cost, and enhancing customer experience. What You'll Be Doing Defining and owning the organisation's AI and automation strategy, aligned to wider digital transformation goals Identifying, prioritising, and delivering high-value AI use cases across operations and support functions Leading the end-to-end delivery of AI solutions from proof of concept through to production Building, scaling, and developing a small in-house AI engineering capability Driving adoption of AI solutions (e.g. chatbots, intelligent document processing, workflow automation, predictive analytics) into day-to-day business processes Acting as a trusted advisor to senior stakeholders, translating AI opportunities into tangible business outcomes Managing third-party vendors and delivery partners, ensuring quality, value, and alignment to outcomes Establishing AI governance frameworks, covering data ethics, model performance, and responsible AI usage Defining and tracking ROI and success metrics across AI initiatives Leading training and change initiatives to embed AI across the workforce Experience Required Proven experience leading AI, machine learning, or intelligent automation initiatives in a mid-to-large organisation Strong hands-on knowledge of generative AI (LLMs, RAG architectures) and/or agentic AI frameworks Experience building or scaling AI / data science teams Track record of delivering AI solutions into production environments, not just proof of concept Experience working with cloud platforms (Azure, AWS or GCP) Exposure to vendor-led delivery models and partner ecosystems Strong understanding of data governance, AI ethics, and responsible AI principles Experience in customer operations / contact centre environments would be highly advantageous Excellent stakeholder management skills, with the ability to influence at senior level and communicate complex ideas clearly If you'd like to learn more, please contact Jacob Ferdinand at
May 16, 2026
Full time
Head of AI & Automation Hybrid: 1-2 days per week in the office (North West) Permanent Paying up to 100k + bonus + bens Experis are partnering with a large, well-established organisation as they continue to accelerate their digital and operational transformation agenda. We are supporting them in the search for an experienced AI and Automation Lead to own and deliver a multi-year strategy focused on leveraging artificial intelligence and automation across their operations. This is a high-impact leadership role, responsible for shaping AI adoption across support centre and knowledge worker environments, with a focus on improving productivity, reducing cost, and enhancing customer experience. What You'll Be Doing Defining and owning the organisation's AI and automation strategy, aligned to wider digital transformation goals Identifying, prioritising, and delivering high-value AI use cases across operations and support functions Leading the end-to-end delivery of AI solutions from proof of concept through to production Building, scaling, and developing a small in-house AI engineering capability Driving adoption of AI solutions (e.g. chatbots, intelligent document processing, workflow automation, predictive analytics) into day-to-day business processes Acting as a trusted advisor to senior stakeholders, translating AI opportunities into tangible business outcomes Managing third-party vendors and delivery partners, ensuring quality, value, and alignment to outcomes Establishing AI governance frameworks, covering data ethics, model performance, and responsible AI usage Defining and tracking ROI and success metrics across AI initiatives Leading training and change initiatives to embed AI across the workforce Experience Required Proven experience leading AI, machine learning, or intelligent automation initiatives in a mid-to-large organisation Strong hands-on knowledge of generative AI (LLMs, RAG architectures) and/or agentic AI frameworks Experience building or scaling AI / data science teams Track record of delivering AI solutions into production environments, not just proof of concept Experience working with cloud platforms (Azure, AWS or GCP) Exposure to vendor-led delivery models and partner ecosystems Strong understanding of data governance, AI ethics, and responsible AI principles Experience in customer operations / contact centre environments would be highly advantageous Excellent stakeholder management skills, with the ability to influence at senior level and communicate complex ideas clearly If you'd like to learn more, please contact Jacob Ferdinand at
We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Trading Manager to help our business to continue to grow and succeed. Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this roe is so vital to our success. It s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe. Reporting into the Store Manager, you will also: Lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store Plan and organise current promotions or in-store events Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Motivate and lead colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. More About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
May 16, 2026
Full time
We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Trading Manager to help our business to continue to grow and succeed. Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this roe is so vital to our success. It s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe. Reporting into the Store Manager, you will also: Lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store Plan and organise current promotions or in-store events Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Motivate and lead colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. More About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Technical Sales Engineer Newport 25689/400 Up to 30,000 Benefits Package: A starting salary of up to 32,000 25 days holidays plus bank holidays Early finish on Fridays Christmas saving scheme Contributory private pension Free parking on site Excellent career progression into management A leading manufacturer of complex mechanical components is looking to add to its progressive sales team. Providing to an international supplier base, this company has an enviable reputation as a market leader in their field across the globe. This is a fantastic opportunity to grow and develop with in one of South Wales' most stable businesses. Role & Responsibilities: To promptly respond to Customer Enquiries To select and advise Customers on suitable product selection, this could be remote or with customer site visits To prepare quotations from either Price Lists or from supplier costs To review current stock availability against Customer's requirements To accurately prepare quotations and (when agreed) establish the current status Knowledge, Skills & Experience: Previous experience in a Sales related position Ideally a mechanical engineering background within a customer service industry Qualified to C&G, ONC/HND/HNC level or equivalent is desirable but not essential if previous work experience can demonstrate a sound product knowledge If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 16, 2026
Full time
Technical Sales Engineer Newport 25689/400 Up to 30,000 Benefits Package: A starting salary of up to 32,000 25 days holidays plus bank holidays Early finish on Fridays Christmas saving scheme Contributory private pension Free parking on site Excellent career progression into management A leading manufacturer of complex mechanical components is looking to add to its progressive sales team. Providing to an international supplier base, this company has an enviable reputation as a market leader in their field across the globe. This is a fantastic opportunity to grow and develop with in one of South Wales' most stable businesses. Role & Responsibilities: To promptly respond to Customer Enquiries To select and advise Customers on suitable product selection, this could be remote or with customer site visits To prepare quotations from either Price Lists or from supplier costs To review current stock availability against Customer's requirements To accurately prepare quotations and (when agreed) establish the current status Knowledge, Skills & Experience: Previous experience in a Sales related position Ideally a mechanical engineering background within a customer service industry Qualified to C&G, ONC/HND/HNC level or equivalent is desirable but not essential if previous work experience can demonstrate a sound product knowledge If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Our People Managers play a huge part in the success of our Sites and keep all the plates spinning at once - creating and driving a successful people strategy and operation. This role is one that can really make a difference to the whole operation of the site. So if you want to be in a role that creates impact and where you can encourage change, then this role is for you. Managing a team of HR Specialists/Assistants our People Managers business partner the Site and Leadership teams to deliver first class HR practices through the Myton vision and Values. It's fast pace, challenging but a highly rewarding role where attention to detail and credibility is key. Reporting into a Senior People Manager you will also - Lead and manage the People and site teams to ensure that the site has a high performing, motivated and trained team of colleagues - Define and deliver a site people plan that is relevant to the local needs whilst in line with our framework - Create a culture of respect where Managers engage with, listen to and respond to their team members - Coach and support the management team and your People team to improve performance and grow talent across the whole site - Ensure that all ER, IR and Payroll processes and procedures are legal and in line with Company standards - Own all temporary and permanent labour supplies into your site, working with relevant parties to fill vacancies whilst ensuring a great candidate/colleague experience - Own and drive talent on your site, ensuring development plans and succession plans are in place for all salaried colleagues - Ensure that the site has the right people in the right place at the right time, and that training remains at the top of the leadership teams agenda - Proactively prioritise the Health and Safety of our colleagues and customers at all times - Identify and deliver savings and work with the Operational teams to ensure that site labour budgets and labour efficiencies are delivered About You To be successful in this role, as well as being a strategic thinker, and the ability to be nurture successful teams, you must also have - CIPD qualified or with equivalent level of HR management experience - Experience of working in a fast paced, agile and demanding environment. (Ideally in a Manufacturing environment) - Up to date and deep knowledge of employment law - Experience of dealing with significant and complex employee relations cases - Exposure of working within a unionised environment - The ability to coach and influence at all levels - Confidence to communicate widely, including to large groups of colleagues - Strong IT skills, including MS Office and HR systems - Flexibility in terms of working hours, some travel will be involved to support other sites and project work Additionally, you will be a self-starter, be innovative and creative in your ideas and be driven by culture change and be pragmatic in your strategic thought process. You will hold a desire to step up in your career alongside the development of our current People team. Six weeks holiday (including bank holidays) 15% discount in Morrisons stores Additional 10% discount More Card for a friend or family member Career progression and development opportunities Subsidised staff canteen Free parking Market leading pension and life assurance Healthcare/Well-being benefits including Aviva Digital GP Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more Long Service Awards Optional Payroll charity donations Enhanced Family/maternity/parental leave About The Company You ll find a great big welcome here at Myton Food Group - the part of our business that looks after manufacturing, whilst maintaining strong roots within Morrisons Supermarkets. At Myton Food Group, we have a legacy to be proud of. We re British farming s biggest single direct customer. We buy from highly valued suppliers. And we re passionate about the quality of our food. Today, we have 19 manufacturing sites across the UK, where we pack and process fresh meats and fish, savoury and sweet pies, fruit and veg, flower bouquets, bread and lots more. We really do stand out in the world of food manufacturing. But what we re especially proud of is the way we all get stuck in and work as a team, in partnership across our supply chain. Read more about what we do at our Myton Food Group website.
May 16, 2026
Full time
Our People Managers play a huge part in the success of our Sites and keep all the plates spinning at once - creating and driving a successful people strategy and operation. This role is one that can really make a difference to the whole operation of the site. So if you want to be in a role that creates impact and where you can encourage change, then this role is for you. Managing a team of HR Specialists/Assistants our People Managers business partner the Site and Leadership teams to deliver first class HR practices through the Myton vision and Values. It's fast pace, challenging but a highly rewarding role where attention to detail and credibility is key. Reporting into a Senior People Manager you will also - Lead and manage the People and site teams to ensure that the site has a high performing, motivated and trained team of colleagues - Define and deliver a site people plan that is relevant to the local needs whilst in line with our framework - Create a culture of respect where Managers engage with, listen to and respond to their team members - Coach and support the management team and your People team to improve performance and grow talent across the whole site - Ensure that all ER, IR and Payroll processes and procedures are legal and in line with Company standards - Own all temporary and permanent labour supplies into your site, working with relevant parties to fill vacancies whilst ensuring a great candidate/colleague experience - Own and drive talent on your site, ensuring development plans and succession plans are in place for all salaried colleagues - Ensure that the site has the right people in the right place at the right time, and that training remains at the top of the leadership teams agenda - Proactively prioritise the Health and Safety of our colleagues and customers at all times - Identify and deliver savings and work with the Operational teams to ensure that site labour budgets and labour efficiencies are delivered About You To be successful in this role, as well as being a strategic thinker, and the ability to be nurture successful teams, you must also have - CIPD qualified or with equivalent level of HR management experience - Experience of working in a fast paced, agile and demanding environment. (Ideally in a Manufacturing environment) - Up to date and deep knowledge of employment law - Experience of dealing with significant and complex employee relations cases - Exposure of working within a unionised environment - The ability to coach and influence at all levels - Confidence to communicate widely, including to large groups of colleagues - Strong IT skills, including MS Office and HR systems - Flexibility in terms of working hours, some travel will be involved to support other sites and project work Additionally, you will be a self-starter, be innovative and creative in your ideas and be driven by culture change and be pragmatic in your strategic thought process. You will hold a desire to step up in your career alongside the development of our current People team. Six weeks holiday (including bank holidays) 15% discount in Morrisons stores Additional 10% discount More Card for a friend or family member Career progression and development opportunities Subsidised staff canteen Free parking Market leading pension and life assurance Healthcare/Well-being benefits including Aviva Digital GP Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more Long Service Awards Optional Payroll charity donations Enhanced Family/maternity/parental leave About The Company You ll find a great big welcome here at Myton Food Group - the part of our business that looks after manufacturing, whilst maintaining strong roots within Morrisons Supermarkets. At Myton Food Group, we have a legacy to be proud of. We re British farming s biggest single direct customer. We buy from highly valued suppliers. And we re passionate about the quality of our food. Today, we have 19 manufacturing sites across the UK, where we pack and process fresh meats and fish, savoury and sweet pies, fruit and veg, flower bouquets, bread and lots more. We really do stand out in the world of food manufacturing. But what we re especially proud of is the way we all get stuck in and work as a team, in partnership across our supply chain. Read more about what we do at our Myton Food Group website.
Anti-Social Behaviour (ASB) Caseworker Location: Remote, Herefordshire, Gloucestershire Salary: £35,000 per annum Vacancy Type: Full Time Here at Stonewater, we are seeking an Anti-Social Behaviour (ASB) Caseworker someone to take ownership of casework from start to finish of the process ensuring our ASB Customer Commitments are understood and delivered. This is an exciting role within our Customer Experience (CX) directorate. You ll provide customers with a customer journey that is efficient in terms of delivering resolution and next steps, showing sophisticated influencing and negotiation skills and prepare and present cases at court to an excellent standard. You ll be responsive to changing customer needs and be human by being compassionate, managing challenging conversations with customers who may be experiencing hate crime, domestic abuse, current and past trauma, complex financial issues and a range of complex experiences. Collaboration with our partners in the Police, Local Authority, Mental Health Services; as well as our external mediation and legal services partners is essential to the success of the role. Legal action is often a last resort in our ASB casework, and we always look to find creative solutions to resolve our cases. In the cases where legal action is deemed proportionate, you ll be required to prepare and present legal cases in court. So, experience of this is ideal. You ll also be working closely with our external legal services partners to ensure we get the right outcomes. We will, however, be giving comprehensive training to ensure that all our ASB Caseworkers are equipped to get the best possible results for our customers. You ll also be required to travel to court hearings as part of your role as well as carry out other visits to our customers and communities when required. As part of a national team, you ll also be asked to take part in our duty processes to ensure we effectively triage our cases. Using data and behavioural insights to propose service innovations and be an active part of delivering change, you ll be committed to developing your professional knowledge and expertise in terms of ASB in critical specialist areas and you ll build customer confidence in digital channels and demonstrate your own personal commitment to using new digital tools for delivering an excellent customer service. The ideal candidate will have: Experience of managing anti-social behaviour cases. Experience of developing and working in partnership with external stakeholders. Understanding of the law and relevant legislation around managing housing, anti-social behaviour and safeguarding. Experience of using the Harm based approach to ASB triage. Experience of safeguarding and managing cases involving people who may have a range of specialist and complex needs. An outstanding high level of communication skills demonstrating an ability to positively influence and negotiate outcomes. Skills in adopting new digital solutions and innovations and experience of delivering change. Experience of partnership working to meet the needs of customers, complex multi-agency relationships. Experience of preparing complex case files for court and presenting cases in the civil or criminal courts Ability to effectively problem-solve and find innovative solutions for customers Ability to prioritise and manage a complex case load Experience of using mediation or conflict resolution services Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
May 16, 2026
Full time
Anti-Social Behaviour (ASB) Caseworker Location: Remote, Herefordshire, Gloucestershire Salary: £35,000 per annum Vacancy Type: Full Time Here at Stonewater, we are seeking an Anti-Social Behaviour (ASB) Caseworker someone to take ownership of casework from start to finish of the process ensuring our ASB Customer Commitments are understood and delivered. This is an exciting role within our Customer Experience (CX) directorate. You ll provide customers with a customer journey that is efficient in terms of delivering resolution and next steps, showing sophisticated influencing and negotiation skills and prepare and present cases at court to an excellent standard. You ll be responsive to changing customer needs and be human by being compassionate, managing challenging conversations with customers who may be experiencing hate crime, domestic abuse, current and past trauma, complex financial issues and a range of complex experiences. Collaboration with our partners in the Police, Local Authority, Mental Health Services; as well as our external mediation and legal services partners is essential to the success of the role. Legal action is often a last resort in our ASB casework, and we always look to find creative solutions to resolve our cases. In the cases where legal action is deemed proportionate, you ll be required to prepare and present legal cases in court. So, experience of this is ideal. You ll also be working closely with our external legal services partners to ensure we get the right outcomes. We will, however, be giving comprehensive training to ensure that all our ASB Caseworkers are equipped to get the best possible results for our customers. You ll also be required to travel to court hearings as part of your role as well as carry out other visits to our customers and communities when required. As part of a national team, you ll also be asked to take part in our duty processes to ensure we effectively triage our cases. Using data and behavioural insights to propose service innovations and be an active part of delivering change, you ll be committed to developing your professional knowledge and expertise in terms of ASB in critical specialist areas and you ll build customer confidence in digital channels and demonstrate your own personal commitment to using new digital tools for delivering an excellent customer service. The ideal candidate will have: Experience of managing anti-social behaviour cases. Experience of developing and working in partnership with external stakeholders. Understanding of the law and relevant legislation around managing housing, anti-social behaviour and safeguarding. Experience of using the Harm based approach to ASB triage. Experience of safeguarding and managing cases involving people who may have a range of specialist and complex needs. An outstanding high level of communication skills demonstrating an ability to positively influence and negotiate outcomes. Skills in adopting new digital solutions and innovations and experience of delivering change. Experience of partnership working to meet the needs of customers, complex multi-agency relationships. Experience of preparing complex case files for court and presenting cases in the civil or criminal courts Ability to effectively problem-solve and find innovative solutions for customers Ability to prioritise and manage a complex case load Experience of using mediation or conflict resolution services Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Retail Supervisor Amazing store Progression and Development We have an exciting opportunity for a Supervisor to join a fast-growing, multi-product retailer with an excellent reputation for customer service and product quality. With continued expansion and new store openings, this is a great time to join a business that offers real career progression. We are looking for an enthusiastic and driven individual who is passionate about delivering exceptional customer experiences while supporting the management team in maintaining high store standards. Key Responsibilities Support the Store Manager and Department Manager in leading and motivating the store team Deliver outstanding customer service and act as a role model on the shop floor Assist in driving sales performance and achieving store targets Ensure brand standards and visual merchandising are consistently maintained Follow Health & Safety guidelines and company procedures Support the delivery of store and company KPIs Stay up to date with current trends and competitor activity About You Experience as a Supervisor, Team Leader, or Senior Sales Assistant within a service-led retail environment Strong communication and team leadership skills Customer-focused with a hands-on approach Commercial awareness and a proactive attitude to driving sales Ability to thrive in a fast-paced retail environment What's on Offer Competitive salary Bonus potential Career progression opportunities within a growing business Supportive and dynamic team environment If you are seeking the chance to work for a great retailer then apply now for an immediate chat! BH35705
May 16, 2026
Full time
Retail Supervisor Amazing store Progression and Development We have an exciting opportunity for a Supervisor to join a fast-growing, multi-product retailer with an excellent reputation for customer service and product quality. With continued expansion and new store openings, this is a great time to join a business that offers real career progression. We are looking for an enthusiastic and driven individual who is passionate about delivering exceptional customer experiences while supporting the management team in maintaining high store standards. Key Responsibilities Support the Store Manager and Department Manager in leading and motivating the store team Deliver outstanding customer service and act as a role model on the shop floor Assist in driving sales performance and achieving store targets Ensure brand standards and visual merchandising are consistently maintained Follow Health & Safety guidelines and company procedures Support the delivery of store and company KPIs Stay up to date with current trends and competitor activity About You Experience as a Supervisor, Team Leader, or Senior Sales Assistant within a service-led retail environment Strong communication and team leadership skills Customer-focused with a hands-on approach Commercial awareness and a proactive attitude to driving sales Ability to thrive in a fast-paced retail environment What's on Offer Competitive salary Bonus potential Career progression opportunities within a growing business Supportive and dynamic team environment If you are seeking the chance to work for a great retailer then apply now for an immediate chat! BH35705
Digital Product Owner (UX/UI) Reference: (phone number removed) Umbrella Rate: £33.99/hr (Inside IR35) Are you ready to step into a dynamic role that combines leadership, innovation, and cutting-edge projects? This is your chance to join a forward-thinking company at the forefront of vehicle engineering. If you re passionate about delivering exceptional customer experiences and thrive in an environment where collaboration and strategic thinking are key, the role of Digital Product Owner is the perfect opportunity to elevate your career. What You Will Do: • Lead the seamless and smart energy digital initiatives, ensuring alignment with the company s vision for modern luxury and innovative engineering. • Manage and prioritise the product backlog, working closely with stakeholders to ensure timely delivery and alignment with project goals. • Act as the primary liaison between business stakeholders and development teams, facilitating effective communication and collaboration. • Oversee the governance cadence of the theme, including quarterly business reviews and sprint showcases. • Collaborate across domains to identify synergies, highlight dependencies, and ensure a cohesive approach to problem-to-solution engineering. • Drive the release of value from supporting portfolio epics, ensuring all deliverables align with quarterly ambitions. What You Will Bring: • Strong knowledge of digital systems concepts, including UX/UI, architecture, and control systems. • Proven experience in automotive architecture, systems engineering, and software development. • Exceptional project management, leadership, and strategic planning skills. • A customer-first mindset with a deep understanding of the automotive industry and market trends. • The ability to balance short-term priorities with long-term goals, ensuring optimal outcomes for all stakeholders. As a Digital Product Owner , you will play a pivotal role in shaping the future of vehicle engineering. Your work will directly contribute to the development of innovative technologies and features that redefine modern luxury and customer satisfaction. This is more than a job; it s an opportunity to be part of a team that values creativity, collaboration, and excellence. Location: This exciting role is based in Gaydon, a hub of innovation and engineering excellence. Interested? If you re ready to take the next step in your career and make a real impact, don t wait. Apply now to become a Digital Product Owner and join a company that s shaping the future of the automotive industry. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
May 16, 2026
Contractor
Digital Product Owner (UX/UI) Reference: (phone number removed) Umbrella Rate: £33.99/hr (Inside IR35) Are you ready to step into a dynamic role that combines leadership, innovation, and cutting-edge projects? This is your chance to join a forward-thinking company at the forefront of vehicle engineering. If you re passionate about delivering exceptional customer experiences and thrive in an environment where collaboration and strategic thinking are key, the role of Digital Product Owner is the perfect opportunity to elevate your career. What You Will Do: • Lead the seamless and smart energy digital initiatives, ensuring alignment with the company s vision for modern luxury and innovative engineering. • Manage and prioritise the product backlog, working closely with stakeholders to ensure timely delivery and alignment with project goals. • Act as the primary liaison between business stakeholders and development teams, facilitating effective communication and collaboration. • Oversee the governance cadence of the theme, including quarterly business reviews and sprint showcases. • Collaborate across domains to identify synergies, highlight dependencies, and ensure a cohesive approach to problem-to-solution engineering. • Drive the release of value from supporting portfolio epics, ensuring all deliverables align with quarterly ambitions. What You Will Bring: • Strong knowledge of digital systems concepts, including UX/UI, architecture, and control systems. • Proven experience in automotive architecture, systems engineering, and software development. • Exceptional project management, leadership, and strategic planning skills. • A customer-first mindset with a deep understanding of the automotive industry and market trends. • The ability to balance short-term priorities with long-term goals, ensuring optimal outcomes for all stakeholders. As a Digital Product Owner , you will play a pivotal role in shaping the future of vehicle engineering. Your work will directly contribute to the development of innovative technologies and features that redefine modern luxury and customer satisfaction. This is more than a job; it s an opportunity to be part of a team that values creativity, collaboration, and excellence. Location: This exciting role is based in Gaydon, a hub of innovation and engineering excellence. Interested? If you re ready to take the next step in your career and make a real impact, don t wait. Apply now to become a Digital Product Owner and join a company that s shaping the future of the automotive industry. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Job Title: Electrification Services Product Owner - (phone number removed) Duties: Seamless and Smart Energy (S&SE) is responsible for the customer experiences within this theme. As the Electrification Services Product Owner within the S&SE theme you will be responsible for co-ordinating the release of value from all supporting Portfolio Epics and their respective owners in line with an agreed quarterly ambition. You will collaborate across domains and work on problem-to-solution engineering, ensuring that Technologies, Services and Features are aligned with Modern Luxury, House of Brands and the Theme. In addition, you will manage the interface with Portfolio Epic / Capability owners and their delivery teams, working collaboratively to define and deliver the key work packages each Quarter. Main Responsibilities Own the product backlog, ensuring it is up to date, prioritised and reflects stakeholder needs. Escalation where required. Overall plan alignment with respect to timing and delivery Act as the primary liaison between business stakeholders and development teams. Facilitate regular communication with internal and external stakeholders in order to align priorities and expectations. Manage competing priorities and negotiate with stakeholders to balance short-term needs with long-term goals. Responsible for the co-ordination and governance cadence of the Theme including QBR/BRP ceremonies and Theme level sprint showcases as required Collaborate across the Theme to ensure synergies are captured and dependencies are highlighted. Skills: Essential Requirements Proven experience in EV charging, mobility services, or digital operations, ideally within an eMSP, CPO, or automotive environment. Strong understanding of the Public Charging eco-system, roaming hubs and backend integration with OEM systems. Strong understanding of the market and operational landscape (markets, CRC, engineering operations) Experience managing third-party service providers and technical vendors in a high-availability digital service environment. Excellent analytical and problem-solving skills, with the ability to interpret operational data and drive performance improvements. Strong stakeholder management and communication skills, with experience working across technical and commercial teams. Familiarity with customer-facing digital platforms (apps, portals) and their operational dependencies. Knowledge of relevant compliance areas such as GDPR, and EV roaming regulations (AFIR). Customer first mindset Good understanding of energy sector, including competitor and market awareness Project management, leadership and planning skills are essential, along with good teamwork and excellent written and verbal communication skills. Strategic thinking is also essential. Able to combine a short term, pragmatic focus with longer term strategic view. Desirable Skills Knowledge of global EV charging market, in particular; public charging, market structures, and regulatory backdrop Experience with CRM, billing, and customer support systems in a service-led environment. Understanding of the broader EV ecosystem, including smart charging, energy services, and V2G. Experience scaling digital services across multiple European markets or globally. Ability to rapidly understand the key concepts of the system of interest and to lead groups of subject matter experts to design and architect these systems Ability to resolve complex, cross functional and cross-domain systems engineering problems Experience operating inside an Agile framework Good understanding of automotive industry, including competitor and market awareness Education: Degree or relevant equivalent experience.
May 16, 2026
Contractor
Job Title: Electrification Services Product Owner - (phone number removed) Duties: Seamless and Smart Energy (S&SE) is responsible for the customer experiences within this theme. As the Electrification Services Product Owner within the S&SE theme you will be responsible for co-ordinating the release of value from all supporting Portfolio Epics and their respective owners in line with an agreed quarterly ambition. You will collaborate across domains and work on problem-to-solution engineering, ensuring that Technologies, Services and Features are aligned with Modern Luxury, House of Brands and the Theme. In addition, you will manage the interface with Portfolio Epic / Capability owners and their delivery teams, working collaboratively to define and deliver the key work packages each Quarter. Main Responsibilities Own the product backlog, ensuring it is up to date, prioritised and reflects stakeholder needs. Escalation where required. Overall plan alignment with respect to timing and delivery Act as the primary liaison between business stakeholders and development teams. Facilitate regular communication with internal and external stakeholders in order to align priorities and expectations. Manage competing priorities and negotiate with stakeholders to balance short-term needs with long-term goals. Responsible for the co-ordination and governance cadence of the Theme including QBR/BRP ceremonies and Theme level sprint showcases as required Collaborate across the Theme to ensure synergies are captured and dependencies are highlighted. Skills: Essential Requirements Proven experience in EV charging, mobility services, or digital operations, ideally within an eMSP, CPO, or automotive environment. Strong understanding of the Public Charging eco-system, roaming hubs and backend integration with OEM systems. Strong understanding of the market and operational landscape (markets, CRC, engineering operations) Experience managing third-party service providers and technical vendors in a high-availability digital service environment. Excellent analytical and problem-solving skills, with the ability to interpret operational data and drive performance improvements. Strong stakeholder management and communication skills, with experience working across technical and commercial teams. Familiarity with customer-facing digital platforms (apps, portals) and their operational dependencies. Knowledge of relevant compliance areas such as GDPR, and EV roaming regulations (AFIR). Customer first mindset Good understanding of energy sector, including competitor and market awareness Project management, leadership and planning skills are essential, along with good teamwork and excellent written and verbal communication skills. Strategic thinking is also essential. Able to combine a short term, pragmatic focus with longer term strategic view. Desirable Skills Knowledge of global EV charging market, in particular; public charging, market structures, and regulatory backdrop Experience with CRM, billing, and customer support systems in a service-led environment. Understanding of the broader EV ecosystem, including smart charging, energy services, and V2G. Experience scaling digital services across multiple European markets or globally. Ability to rapidly understand the key concepts of the system of interest and to lead groups of subject matter experts to design and architect these systems Ability to resolve complex, cross functional and cross-domain systems engineering problems Experience operating inside an Agile framework Good understanding of automotive industry, including competitor and market awareness Education: Degree or relevant equivalent experience.
Berry Recruitment are NOW hiring for a committed and experienced Customer Relationship Team Leader to work for a professional and friendly business based in Milton Park. The Benefits on offer Role: Customer Relationship Team Leader - Hybrid Working. Location: Milton Park, Oxfordshire Hours - Monday - Friday, 09.00am - 17.30pm . Salary: 35,000 Per Annum Benefits: Generous company pension (up to 10.5% matched on a sliding scale) Hybrid working - Full time approximately 2 days working in the office and 3 days working from home. Days may be changeable, so flexibility is required. Company shares Health cash plan (Medicash) Eyecare scheme (with Specsavers) Corporate life insurance 25 days holiday Your birthday off (after 1 year of service) 3 days holiday purchase As a Customer Relationship Team Leader as responsibilities will be: Communication with customers via email and telephone. Process and follow up customer orders and quotes to achieve KPI results. Resolving customer queries and complaints. Working with other departments such as sales, production and logistics to address customer needs and ensure smooth cross-departmental operations. Generate and review reports. Consistently searching for innovative ideas for improvement to processes. Regular feedback to the manager so that she is aware of any performance issues. Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. Work alongside the manager to provide motivation to the team, promoting a positive customer-focused environment. You will: Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. About You: A proven track record in a senior customer facing team role, with experience in management cover conditions. Strong communication, leadership, and problem-solving skills Ability to manage and motivate a team in a fast-paced environment Excellent customer handling skills, with the ability to resolve complex issues efficiently and professionally. Knowledge of customer relationship processes (including KPI's and performance metrics) Strong organisational and time-management skills. Ability to step into managerial duties and handle team and operational responsibilities. Familiarity with CRM systems, Microsoft packages and ERP is preferred. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
May 16, 2026
Full time
Berry Recruitment are NOW hiring for a committed and experienced Customer Relationship Team Leader to work for a professional and friendly business based in Milton Park. The Benefits on offer Role: Customer Relationship Team Leader - Hybrid Working. Location: Milton Park, Oxfordshire Hours - Monday - Friday, 09.00am - 17.30pm . Salary: 35,000 Per Annum Benefits: Generous company pension (up to 10.5% matched on a sliding scale) Hybrid working - Full time approximately 2 days working in the office and 3 days working from home. Days may be changeable, so flexibility is required. Company shares Health cash plan (Medicash) Eyecare scheme (with Specsavers) Corporate life insurance 25 days holiday Your birthday off (after 1 year of service) 3 days holiday purchase As a Customer Relationship Team Leader as responsibilities will be: Communication with customers via email and telephone. Process and follow up customer orders and quotes to achieve KPI results. Resolving customer queries and complaints. Working with other departments such as sales, production and logistics to address customer needs and ensure smooth cross-departmental operations. Generate and review reports. Consistently searching for innovative ideas for improvement to processes. Regular feedback to the manager so that she is aware of any performance issues. Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. Work alongside the manager to provide motivation to the team, promoting a positive customer-focused environment. You will: Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. About You: A proven track record in a senior customer facing team role, with experience in management cover conditions. Strong communication, leadership, and problem-solving skills Ability to manage and motivate a team in a fast-paced environment Excellent customer handling skills, with the ability to resolve complex issues efficiently and professionally. Knowledge of customer relationship processes (including KPI's and performance metrics) Strong organisational and time-management skills. Ability to step into managerial duties and handle team and operational responsibilities. Familiarity with CRM systems, Microsoft packages and ERP is preferred. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Fresh Food Manager to help our business to continue to grow and succeed. Market street is what makes us different, our close relationships with farmers and growers means we know exactly where our food comes from - so we re able to deliver good quality and great value on Market Street every day. With a passion for Fresh Food and a keen eye for details. our Fresh Food Managers take a pride in the availability of our products, putting the customer at the heart of everything we do whilst delivering exceptional customer service by listening and responding to our customers Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. More About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
May 16, 2026
Full time
We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Fresh Food Manager to help our business to continue to grow and succeed. Market street is what makes us different, our close relationships with farmers and growers means we know exactly where our food comes from - so we re able to deliver good quality and great value on Market Street every day. With a passion for Fresh Food and a keen eye for details. our Fresh Food Managers take a pride in the availability of our products, putting the customer at the heart of everything we do whilst delivering exceptional customer service by listening and responding to our customers Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. More About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Group Parts Manager Our client, a reputable franchise-approved commercial vehicle dealer group, is seeking an experienced Group Parts Manager to oversee operations across three dealership sites located in Avonmouth, Swindon, and Gloucester. This is an excellent opportunity for a skilled professional to lead multiple parts departments, optimise operational efficiency, and drive sales performance within a dynamic automotive environment. Benefits for thew successful Group Parts Manager: Starting salary from 45,000 per annum, complemented by a performance-related bonus scheme Company car included 22 days annual leave plus 8 bank holidays Access to full in-house and manufacturer-approved training programmes Supportive benefits package including a pension scheme and private healthcare Opportunity to develop leadership skills within a prominent dealership group Varied and stimulating role with travel across multiple sites Stable, long-term employment with career progression prospects Duties of the Group Parts Manager: Manage and motivate three teams of Parts Advisors across the dealerships in Avonmouth, Swindon, and Gloucester Drive parts sales and profitability through strategic planning and effective team leadership Maintain optimal inventory levels and oversee stock control processes to minimise costs Lead, develop, and coach parts teams to meet and exceed performance targets Build and sustain strong relationships with suppliers and internal departments Ensure exceptional customer service standards are consistently delivered Monitor key performance indicators (KPIs) and implement continuous improvement strategies Standardise processes and procedures across all dealership locations, ensuring compliance with company policies Travel between dealership sites as required, primarily based in Avonmouth Requirements of the Group Parts Manager: Proven track record in automotive parts management, ideally within a franchise dealership, with experience in commercial vehicle parts Strong leadership and team management skills Good knowledge of stock control and inventory management systems IT literate, familiar with dealer management systems and electronic parts catalogues Full UK driving licence with minimal points Excellent customer service skills with a friendly and charismatic manner Willingness to travel regularly between dealership sites Ability to work independently and as part of a team within a fast-paced environment If you are a dedicated and experienced Group Parts Manager looking to join a forward-thinking automotive business, this is an ideal role to advance your career. Our client offers a competitive salary and comprehensive benefits package, along with ongoing support and development opportunities. Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bristol and the surrounding region, today to discover more about this fantastic opportunity.
May 16, 2026
Full time
Group Parts Manager Our client, a reputable franchise-approved commercial vehicle dealer group, is seeking an experienced Group Parts Manager to oversee operations across three dealership sites located in Avonmouth, Swindon, and Gloucester. This is an excellent opportunity for a skilled professional to lead multiple parts departments, optimise operational efficiency, and drive sales performance within a dynamic automotive environment. Benefits for thew successful Group Parts Manager: Starting salary from 45,000 per annum, complemented by a performance-related bonus scheme Company car included 22 days annual leave plus 8 bank holidays Access to full in-house and manufacturer-approved training programmes Supportive benefits package including a pension scheme and private healthcare Opportunity to develop leadership skills within a prominent dealership group Varied and stimulating role with travel across multiple sites Stable, long-term employment with career progression prospects Duties of the Group Parts Manager: Manage and motivate three teams of Parts Advisors across the dealerships in Avonmouth, Swindon, and Gloucester Drive parts sales and profitability through strategic planning and effective team leadership Maintain optimal inventory levels and oversee stock control processes to minimise costs Lead, develop, and coach parts teams to meet and exceed performance targets Build and sustain strong relationships with suppliers and internal departments Ensure exceptional customer service standards are consistently delivered Monitor key performance indicators (KPIs) and implement continuous improvement strategies Standardise processes and procedures across all dealership locations, ensuring compliance with company policies Travel between dealership sites as required, primarily based in Avonmouth Requirements of the Group Parts Manager: Proven track record in automotive parts management, ideally within a franchise dealership, with experience in commercial vehicle parts Strong leadership and team management skills Good knowledge of stock control and inventory management systems IT literate, familiar with dealer management systems and electronic parts catalogues Full UK driving licence with minimal points Excellent customer service skills with a friendly and charismatic manner Willingness to travel regularly between dealership sites Ability to work independently and as part of a team within a fast-paced environment If you are a dedicated and experienced Group Parts Manager looking to join a forward-thinking automotive business, this is an ideal role to advance your career. Our client offers a competitive salary and comprehensive benefits package, along with ongoing support and development opportunities. Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bristol and the surrounding region, today to discover more about this fantastic opportunity.
Area Manager Are you a high-performing Store Manager that has led projects or training roles across multiple sites ready to step into a Area Manager role? Or are you an existing Area Manager looking for a new challenge? This is a genuine progression opportunity for ambitious retail leaders within supermarket, convenience or discount retail who are ready to move beyond a single store and take ownership of a wider region. We're partnering with a fast-paced, expanding retailer seeking an Area Manager to drive performance across multiple stores in parts of Bristol region. Whether you're already operating at Area Manager level or you're a strong Store Manager who has led projects or supported multiple sites, this is your chance to step up. The Opportunity As Area Manager, you will: Lead, inspire and develop a team of Store Managers Drive sales, standards and customer experience across multiple locations Implement business strategy locally while influencing wider operational decisions Support new store openings and continuous improvement initiatives Build high-performing, engaged teams that deliver consistent results This role offers real exposure to senior leadership and the chance to shape performance across a growing estate. Who We're Looking For We're interested in: Existing Area Managers within supermarket, convenience or discount retail Experienced Store Managers from larger-format stores Store Managers who have led business-wide projects or held regional coach or training roles across a multi-site operation Retail leaders who can demonstrate influence beyond their own store Strong commercial operators with a track record of delivering results Natural leaders who develop people and build high-performing teams Why Join? This business is on an exciting growth journey. You'll be joining at a pivotal stage, with genuine opportunity to grow your career as the company expands. BH35787
May 16, 2026
Full time
Area Manager Are you a high-performing Store Manager that has led projects or training roles across multiple sites ready to step into a Area Manager role? Or are you an existing Area Manager looking for a new challenge? This is a genuine progression opportunity for ambitious retail leaders within supermarket, convenience or discount retail who are ready to move beyond a single store and take ownership of a wider region. We're partnering with a fast-paced, expanding retailer seeking an Area Manager to drive performance across multiple stores in parts of Bristol region. Whether you're already operating at Area Manager level or you're a strong Store Manager who has led projects or supported multiple sites, this is your chance to step up. The Opportunity As Area Manager, you will: Lead, inspire and develop a team of Store Managers Drive sales, standards and customer experience across multiple locations Implement business strategy locally while influencing wider operational decisions Support new store openings and continuous improvement initiatives Build high-performing, engaged teams that deliver consistent results This role offers real exposure to senior leadership and the chance to shape performance across a growing estate. Who We're Looking For We're interested in: Existing Area Managers within supermarket, convenience or discount retail Experienced Store Managers from larger-format stores Store Managers who have led business-wide projects or held regional coach or training roles across a multi-site operation Retail leaders who can demonstrate influence beyond their own store Strong commercial operators with a track record of delivering results Natural leaders who develop people and build high-performing teams Why Join? This business is on an exciting growth journey. You'll be joining at a pivotal stage, with genuine opportunity to grow your career as the company expands. BH35787
Senior BDM- 70K basic package- field based working out of regional office in Hertfordshire / Birmingham or Liverpool (depending on your location) Our client is a well-established, credible provider of security, stewarding, traffic management, and event support services, delivering into some of the UK s most high-profile + iconic environments. Their work spans major sporting and live event venues nationwide, including Premier League football clubs, large stadiums, and other iconic event spaces, where high-quality security, operational delivery, and customer experience are critical. Alongside security and stewarding, the business also delivers crowd, traffic and parking management, supporting clients across complex, high-footfall environments. We have been retained to introduce a hands-on Business Development professional from a B2B services enviornment. To lead small team (bid + support) and own/ shape/ deliver the sales function from the ground up This is a high-profile business development and sales role within a company that knows its market and backs its sales function, offering a clear set of unique selling points and a prestigious client base. You will drive business development and sales with a focus is on winning new business and developing existing, growing sales, and delivering integrated solutions across high-profile environments. You ll own end-to-end business development and sales, from initial engagement through tender, award, and mobilisation, while leading a small team including a dedicated bid function, ensuring full support to help you win and grow sales. What s on offer: Competitive salary up to £70K + £5K car/allowance Uncapped commission realistic OTE £100K 25 days holiday + bank holidays, pension & benefits The opportunity to sell services into iconic venues and major events Lead a small, high-performing team with strong senior leadership backing About you: Proven B2B sales and business development experience within a B2B service environment or outsourced or contracted people services. This could include security, cleaning, facilities management, waste, recruitment, etc Comfortable selling multi-service solutions Strong track record in consultative, tender-led sales and business development Commercially sharp, credible with senior stakeholders, and motivated by winning high-profile contracts A great role working for a market leader- selling to house hold names and iconic venues.
May 16, 2026
Full time
Senior BDM- 70K basic package- field based working out of regional office in Hertfordshire / Birmingham or Liverpool (depending on your location) Our client is a well-established, credible provider of security, stewarding, traffic management, and event support services, delivering into some of the UK s most high-profile + iconic environments. Their work spans major sporting and live event venues nationwide, including Premier League football clubs, large stadiums, and other iconic event spaces, where high-quality security, operational delivery, and customer experience are critical. Alongside security and stewarding, the business also delivers crowd, traffic and parking management, supporting clients across complex, high-footfall environments. We have been retained to introduce a hands-on Business Development professional from a B2B services enviornment. To lead small team (bid + support) and own/ shape/ deliver the sales function from the ground up This is a high-profile business development and sales role within a company that knows its market and backs its sales function, offering a clear set of unique selling points and a prestigious client base. You will drive business development and sales with a focus is on winning new business and developing existing, growing sales, and delivering integrated solutions across high-profile environments. You ll own end-to-end business development and sales, from initial engagement through tender, award, and mobilisation, while leading a small team including a dedicated bid function, ensuring full support to help you win and grow sales. What s on offer: Competitive salary up to £70K + £5K car/allowance Uncapped commission realistic OTE £100K 25 days holiday + bank holidays, pension & benefits The opportunity to sell services into iconic venues and major events Lead a small, high-performing team with strong senior leadership backing About you: Proven B2B sales and business development experience within a B2B service environment or outsourced or contracted people services. This could include security, cleaning, facilities management, waste, recruitment, etc Comfortable selling multi-service solutions Strong track record in consultative, tender-led sales and business development Commercially sharp, credible with senior stakeholders, and motivated by winning high-profile contracts A great role working for a market leader- selling to house hold names and iconic venues.