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customer retentions advisor
LifeSearch
Customer Support (Retention Team)
LifeSearch Bletchley, Buckinghamshire
Customer Support (Retention Team) £27,500 basic salary + potential quarterly bonus based on performance + supportive culture + genuine career growth + great perks! We re one of the UK s leading Life Insurance Brokers, and we re on the hunt for passionate and friendly people to join our Retention Support team. Think meaningful conversations, a supportive team, and the chance to genuinely change lives by helping families stay protected. We ve featured in the Sunday Times Best Companies to Work For list, and our Trustpilot reviews speak for themselves! But don t just take our word for it, go ahead, check us out! Provisional Start: ASAP Based in: Milton Keynes Working Pattern: Monday to Friday, 9am 6pm Final interview date: Friday 5th June What you ll be doing: Supporting the Retentions Team by completing daily administrative tasks. Take inbound calls from customers and pass them over to their advisor. Managing lapsed policy notifications from insurers and uploading them to our dialling system. Manage your diary and workload confidently, taking ownership of your day while collaborating with your team toward shared goals. Share ideas and feedback to improve processes, profitability, and the overall customer experience. Stay up to date with insurer processes, attend training and webinars, and complete 15 hours of CPD annually. Occasionally you ll be expected to reach out to families by phone, whose Life Insurance policies are at risk of lapsing, understand their situation, and help them stay protected. We re looking for: Excellent communication skills. Experience in an office-based administrative environment is essential. Resilience and empathy. This is a fast-paced, people-first role. The ability to work both independently and collaboratively within a supportive team. Experience handling reinstatements, missed premiums, or lapse warnings with life insurance providers is a bonus! What s in it for you? £27,500 basic salary Quarterly performance-based bonus Industry-leading training & ongoing development Life, Critical Illness & Income Protection cover Buy/Sell up to 5 days of holiday Your birthday off Recognition and rewards for delivering great outcomes And much more! What s the application process like? Click apply and upload your CV (yes, we genuinely read them!). If you re a match, Sophie will be in touch for a short telephone interview. From there, you ll be invited to an in-person interview at our Milton Keynes office. We keep you updated at every stage. No ghosting here!
May 20, 2026
Full time
Customer Support (Retention Team) £27,500 basic salary + potential quarterly bonus based on performance + supportive culture + genuine career growth + great perks! We re one of the UK s leading Life Insurance Brokers, and we re on the hunt for passionate and friendly people to join our Retention Support team. Think meaningful conversations, a supportive team, and the chance to genuinely change lives by helping families stay protected. We ve featured in the Sunday Times Best Companies to Work For list, and our Trustpilot reviews speak for themselves! But don t just take our word for it, go ahead, check us out! Provisional Start: ASAP Based in: Milton Keynes Working Pattern: Monday to Friday, 9am 6pm Final interview date: Friday 5th June What you ll be doing: Supporting the Retentions Team by completing daily administrative tasks. Take inbound calls from customers and pass them over to their advisor. Managing lapsed policy notifications from insurers and uploading them to our dialling system. Manage your diary and workload confidently, taking ownership of your day while collaborating with your team toward shared goals. Share ideas and feedback to improve processes, profitability, and the overall customer experience. Stay up to date with insurer processes, attend training and webinars, and complete 15 hours of CPD annually. Occasionally you ll be expected to reach out to families by phone, whose Life Insurance policies are at risk of lapsing, understand their situation, and help them stay protected. We re looking for: Excellent communication skills. Experience in an office-based administrative environment is essential. Resilience and empathy. This is a fast-paced, people-first role. The ability to work both independently and collaboratively within a supportive team. Experience handling reinstatements, missed premiums, or lapse warnings with life insurance providers is a bonus! What s in it for you? £27,500 basic salary Quarterly performance-based bonus Industry-leading training & ongoing development Life, Critical Illness & Income Protection cover Buy/Sell up to 5 days of holiday Your birthday off Recognition and rewards for delivering great outcomes And much more! What s the application process like? Click apply and upload your CV (yes, we genuinely read them!). If you re a match, Sophie will be in touch for a short telephone interview. From there, you ll be invited to an in-person interview at our Milton Keynes office. We keep you updated at every stage. No ghosting here!
CCA Recruitment Group
Customer Retentions Advisor
CCA Recruitment Group Altrincham, Cheshire
Role: Customer Retentions Advisor Location: Altrincham (hybrid working 2/3 days per week in office) Hours: Mon-Fri between 8am-6pm & Sat 9am-5.30pm Salary: 26,225 + bonus + great benefits This is an exciting opportunity for an experienced Customer Retentions Advisor to join my client on a permanent basis as their team is growing. Hybrid working at their Altrincham office. Do you have proven experience in a customer-facing, sales or retention role? Can you handle high volumes of inbound/outbound calls? Have you proactively contacted existing customers to ensure continuing customer satisfaction? The Role of a Customer Retentions Advisor Handle Objections: Engage with customers considering cancellation, identifying their concerns, and offering tailored solutions to retain their business. Negotiate & Re-sell: Confidently negotiate contracts and pricing to maximize value for both the customer and the company. Relationship Management: Proactively contact existing customers to ensure satisfaction and increase loyalty. Target Driven: Achieve and exceed individual and team retention targets. Data Management: Accurately update CRM systems with feedback, call outcomes, and future-dated leads. What We Are Looking For Experience: Proven experience in a customer-facing, sales, or retention for the Customer Retentions Advisor role. Skills: Strong negotiation and communication skills with the ability to empathize and build rapport. Mindset: Resilient, target-driven, and proactive, with a solutions-oriented approach to problem-solving. Technical Skills: Proficient with CRM systems and MS Office. Key Requirements of the Customer Retentions Advisor High-Volume Calls: Experience handling high volumes of inbound/outbound calls. Proactive Retention: Focusing on identifying at-risk customers early. Compliance & Quality Assurance: Experience working within regulated environments Hybrid Working: This role offer hybrid working. Targets: Emphasis on hitting KPIs for revenue protection. Please follow the link to apply for this Customer Retentions role based in Altrincham. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
May 17, 2026
Full time
Role: Customer Retentions Advisor Location: Altrincham (hybrid working 2/3 days per week in office) Hours: Mon-Fri between 8am-6pm & Sat 9am-5.30pm Salary: 26,225 + bonus + great benefits This is an exciting opportunity for an experienced Customer Retentions Advisor to join my client on a permanent basis as their team is growing. Hybrid working at their Altrincham office. Do you have proven experience in a customer-facing, sales or retention role? Can you handle high volumes of inbound/outbound calls? Have you proactively contacted existing customers to ensure continuing customer satisfaction? The Role of a Customer Retentions Advisor Handle Objections: Engage with customers considering cancellation, identifying their concerns, and offering tailored solutions to retain their business. Negotiate & Re-sell: Confidently negotiate contracts and pricing to maximize value for both the customer and the company. Relationship Management: Proactively contact existing customers to ensure satisfaction and increase loyalty. Target Driven: Achieve and exceed individual and team retention targets. Data Management: Accurately update CRM systems with feedback, call outcomes, and future-dated leads. What We Are Looking For Experience: Proven experience in a customer-facing, sales, or retention for the Customer Retentions Advisor role. Skills: Strong negotiation and communication skills with the ability to empathize and build rapport. Mindset: Resilient, target-driven, and proactive, with a solutions-oriented approach to problem-solving. Technical Skills: Proficient with CRM systems and MS Office. Key Requirements of the Customer Retentions Advisor High-Volume Calls: Experience handling high volumes of inbound/outbound calls. Proactive Retention: Focusing on identifying at-risk customers early. Compliance & Quality Assurance: Experience working within regulated environments Hybrid Working: This role offer hybrid working. Targets: Emphasis on hitting KPIs for revenue protection. Please follow the link to apply for this Customer Retentions role based in Altrincham. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Sales Retention Advisor
Ecotricity Group Limited Stroud, Gloucestershire
We're looking for passionate, motivated individuals to join our Domestic Sales & Retentions Team at Ecotricity, Britain's greenest energy company. You'll proactively reach out to prospective and existing customers, introducing them to our innovative products and helping them find the best tariff, meter, and payment options to suit their needs. Every bill our customers pay helps fund our mission to build a greener Britain. If you're successful, you'll join a close-knit, high-performing team focused on driving our customer growth and retention strategy.This is a results-driven role where your success is in your hands - the more you put in, the more you get out. With an uncapped commission scheme, your earning potential is entirely up to you. Core responsibilities: Engage with prospective and existing customers via phone, email, and at events, providing expert advice on Ecotricity's tariffs and green energy products. Proactively reach out to customers to ensure their accounts are set up in the best way for them and for the business - discussing payment methods, meter types, and usage. Handle outbound activity targeting previous, current, and partner-referred customers to support retention, account improvement and growth. Deliver a tailored sales experience by understanding each customer's needs and recommending suitable solutions. Play a vital role in achieving both individual and team sales targets. Provide exceptional support to customers navigating our online journey, helping ensure accurate accounts and timely billing. Embed quality and compliance in all interactions, ensuring all sales are accurate, compliant, and followed through. Develop a deep understanding of Ecotricity's mission, values, and unique role in green energy generation. Ensure quality and compliance is engrained in everything you do You'll work closely with colleagues both across the Home Moves team and wider business groups to ensure the right outcome is reached for the customer. Are you a driven individual looking to develop into a role where you can use your experience to benefit both new and existing Ecotricity customers. You act with integrity, realising it's not just about the sell, it's about creating the type of customer experience that promotes lasting customer loyalty. Essential skills: Experience working in Sales or Customer Service is beneficial but showing the ability to build rapport with people is key Confident phone manner and comfortable making multiple outbound calls per day. You'll have the confidence and resilience to handle objections and stay motivated during low-sales periods. You'll be eager to build a thorough understanding of the Ecotricity business and our specific products You are a problem solver confident to look for the best solutions for customers and accounts are set up accurately Strong IT, numeracy, written & verbal communication and problem-solving skills are a given What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00 per year Benefits: Additional leave Canteen Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Referral programme Sick pay Work from home Ability to commute/relocate: Stroud GL5 3BY: reliably commute or plan to relocate before starting work (required) Application question(s): Will you need sponsorship in the near future? Work authorisation: United Kingdom (required) Location: Stroud GL5 3BY (preferred) Work Location: Hybrid remote in Stroud GL5 3BY Application deadline: 03/10/2025 Reference ID: 2504 Expected start date: 03/10/2025
Oct 07, 2025
Full time
We're looking for passionate, motivated individuals to join our Domestic Sales & Retentions Team at Ecotricity, Britain's greenest energy company. You'll proactively reach out to prospective and existing customers, introducing them to our innovative products and helping them find the best tariff, meter, and payment options to suit their needs. Every bill our customers pay helps fund our mission to build a greener Britain. If you're successful, you'll join a close-knit, high-performing team focused on driving our customer growth and retention strategy.This is a results-driven role where your success is in your hands - the more you put in, the more you get out. With an uncapped commission scheme, your earning potential is entirely up to you. Core responsibilities: Engage with prospective and existing customers via phone, email, and at events, providing expert advice on Ecotricity's tariffs and green energy products. Proactively reach out to customers to ensure their accounts are set up in the best way for them and for the business - discussing payment methods, meter types, and usage. Handle outbound activity targeting previous, current, and partner-referred customers to support retention, account improvement and growth. Deliver a tailored sales experience by understanding each customer's needs and recommending suitable solutions. Play a vital role in achieving both individual and team sales targets. Provide exceptional support to customers navigating our online journey, helping ensure accurate accounts and timely billing. Embed quality and compliance in all interactions, ensuring all sales are accurate, compliant, and followed through. Develop a deep understanding of Ecotricity's mission, values, and unique role in green energy generation. Ensure quality and compliance is engrained in everything you do You'll work closely with colleagues both across the Home Moves team and wider business groups to ensure the right outcome is reached for the customer. Are you a driven individual looking to develop into a role where you can use your experience to benefit both new and existing Ecotricity customers. You act with integrity, realising it's not just about the sell, it's about creating the type of customer experience that promotes lasting customer loyalty. Essential skills: Experience working in Sales or Customer Service is beneficial but showing the ability to build rapport with people is key Confident phone manner and comfortable making multiple outbound calls per day. You'll have the confidence and resilience to handle objections and stay motivated during low-sales periods. You'll be eager to build a thorough understanding of the Ecotricity business and our specific products You are a problem solver confident to look for the best solutions for customers and accounts are set up accurately Strong IT, numeracy, written & verbal communication and problem-solving skills are a given What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00 per year Benefits: Additional leave Canteen Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Referral programme Sick pay Work from home Ability to commute/relocate: Stroud GL5 3BY: reliably commute or plan to relocate before starting work (required) Application question(s): Will you need sponsorship in the near future? Work authorisation: United Kingdom (required) Location: Stroud GL5 3BY (preferred) Work Location: Hybrid remote in Stroud GL5 3BY Application deadline: 03/10/2025 Reference ID: 2504 Expected start date: 03/10/2025
Sales Retention Advisor
Ecotricity Group Limited Stroud, Gloucestershire
We're looking for passionate, motivated individuals to join our Domestic Sales & Retentions Team at Ecotricity, Britain's greenest energy company. You'll proactively reach out to prospective and existing customers, introducing them to our innovative products and helping them find the best tariff, meter, and payment options to suit their needs. Every bill our customers pay helps fund our mission to build a greener Britain. If you're successful, you'll join a close-knit, high-performing team focused on driving our customer growth and retention strategy.This is a results-driven role where your success is in your hands - the more you put in, the more you get out. With an uncapped commission scheme, your earning potential is entirely up to you. Core responsibilities: Engage with prospective and existing customers via phone, email, and at events, providing expert advice on Ecotricity's tariffs and green energy products. Proactively reach out to customers to ensure their accounts are set up in the best way for them and for the business - discussing payment methods, meter types, and usage. Handle outbound activity targeting previous, current, and partner-referred customers to support retention, account improvement and growth. Deliver a tailored sales experience by understanding each customer's needs and recommending suitable solutions. Play a vital role in achieving both individual and team sales targets. Provide exceptional support to customers navigating our online journey, helping ensure accurate accounts and timely billing. Embed quality and compliance in all interactions, ensuring all sales are accurate, compliant, and followed through. Develop a deep understanding of Ecotricity's mission, values, and unique role in green energy generation. Ensure quality and compliance is engrained in everything you do You'll work closely with colleagues both across the Home Moves team and wider business groups to ensure the right outcome is reached for the customer. Are you a driven individual looking to develop into a role where you can use your experience to benefit both new and existing Ecotricity customers. You act with integrity, realising it's not just about the sell, it's about creating the type of customer experience that promotes lasting customer loyalty. Essential skills: Experience working in Sales or Customer Service is beneficial but showing the ability to build rapport with people is key Confident phone manner and comfortable making multiple outbound calls per day. You'll have the confidence and resilience to handle objections and stay motivated during low-sales periods. You'll be eager to build a thorough understanding of the Ecotricity business and our specific products You are a problem solver confident to look for the best solutions for customers and accounts are set up accurately Strong IT, numeracy, written & verbal communication and problem-solving skills are a given What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00 per year Benefits: Additional leave Canteen Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Referral programme Sick pay Work from home Ability to commute/relocate: Stroud GL5 3BY: reliably commute or plan to relocate before starting work (required) Application question(s): Will you need sponsorship in the near future? Work authorisation: United Kingdom (required) Location: Stroud GL5 3BY (preferred) Work Location: Hybrid remote in Stroud GL5 3BY Application deadline: 03/10/2025 Reference ID: 2504 Expected start date: 03/10/2025
Oct 06, 2025
Full time
We're looking for passionate, motivated individuals to join our Domestic Sales & Retentions Team at Ecotricity, Britain's greenest energy company. You'll proactively reach out to prospective and existing customers, introducing them to our innovative products and helping them find the best tariff, meter, and payment options to suit their needs. Every bill our customers pay helps fund our mission to build a greener Britain. If you're successful, you'll join a close-knit, high-performing team focused on driving our customer growth and retention strategy.This is a results-driven role where your success is in your hands - the more you put in, the more you get out. With an uncapped commission scheme, your earning potential is entirely up to you. Core responsibilities: Engage with prospective and existing customers via phone, email, and at events, providing expert advice on Ecotricity's tariffs and green energy products. Proactively reach out to customers to ensure their accounts are set up in the best way for them and for the business - discussing payment methods, meter types, and usage. Handle outbound activity targeting previous, current, and partner-referred customers to support retention, account improvement and growth. Deliver a tailored sales experience by understanding each customer's needs and recommending suitable solutions. Play a vital role in achieving both individual and team sales targets. Provide exceptional support to customers navigating our online journey, helping ensure accurate accounts and timely billing. Embed quality and compliance in all interactions, ensuring all sales are accurate, compliant, and followed through. Develop a deep understanding of Ecotricity's mission, values, and unique role in green energy generation. Ensure quality and compliance is engrained in everything you do You'll work closely with colleagues both across the Home Moves team and wider business groups to ensure the right outcome is reached for the customer. Are you a driven individual looking to develop into a role where you can use your experience to benefit both new and existing Ecotricity customers. You act with integrity, realising it's not just about the sell, it's about creating the type of customer experience that promotes lasting customer loyalty. Essential skills: Experience working in Sales or Customer Service is beneficial but showing the ability to build rapport with people is key Confident phone manner and comfortable making multiple outbound calls per day. You'll have the confidence and resilience to handle objections and stay motivated during low-sales periods. You'll be eager to build a thorough understanding of the Ecotricity business and our specific products You are a problem solver confident to look for the best solutions for customers and accounts are set up accurately Strong IT, numeracy, written & verbal communication and problem-solving skills are a given What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00 per year Benefits: Additional leave Canteen Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Referral programme Sick pay Work from home Ability to commute/relocate: Stroud GL5 3BY: reliably commute or plan to relocate before starting work (required) Application question(s): Will you need sponsorship in the near future? Work authorisation: United Kingdom (required) Location: Stroud GL5 3BY (preferred) Work Location: Hybrid remote in Stroud GL5 3BY Application deadline: 03/10/2025 Reference ID: 2504 Expected start date: 03/10/2025
Sales Retention Advisor
Ecotricity Group Limited Stroud, Gloucestershire
We're looking for passionate, motivated individuals to join our Domestic Sales & Retentions Team at Ecotricity, Britain's greenest energy company. You'll proactively reach out to prospective and existing customers, introducing them to our innovative products and helping them find the best tariff, meter, and payment options to suit their needs. Every bill our customers pay helps fund our mission to build a greener Britain. If you're successful, you'll join a close-knit, high-performing team focused on driving our customer growth and retention strategy.This is a results-driven role where your success is in your hands - the more you put in, the more you get out. With an uncapped commission scheme, your earning potential is entirely up to you. Core responsibilities: Engage with prospective and existing customers via phone, email, and at events, providing expert advice on Ecotricity's tariffs and green energy products. Proactively reach out to customers to ensure their accounts are set up in the best way for them and for the business - discussing payment methods, meter types, and usage. Handle outbound activity targeting previous, current, and partner-referred customers to support retention, account improvement and growth. Deliver a tailored sales experience by understanding each customer's needs and recommending suitable solutions. Play a vital role in achieving both individual and team sales targets. Provide exceptional support to customers navigating our online journey, helping ensure accurate accounts and timely billing. Embed quality and compliance in all interactions, ensuring all sales are accurate, compliant, and followed through. Develop a deep understanding of Ecotricity's mission, values, and unique role in green energy generation. Ensure quality and compliance is engrained in everything you do You'll work closely with colleagues both across the Home Moves team and wider business groups to ensure the right outcome is reached for the customer. Are you a driven individual looking to develop into a role where you can use your experience to benefit both new and existing Ecotricity customers. You act with integrity, realising it's not just about the sell, it's about creating the type of customer experience that promotes lasting customer loyalty. Essential skills: Experience working in Sales or Customer Service is beneficial but showing the ability to build rapport with people is key Confident phone manner and comfortable making multiple outbound calls per day. You'll have the confidence and resilience to handle objections and stay motivated during low-sales periods. You'll be eager to build a thorough understanding of the Ecotricity business and our specific products You are a problem solver confident to look for the best solutions for customers and accounts are set up accurately Strong IT, numeracy, written & verbal communication and problem-solving skills are a given What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00 per year Benefits: Additional leave Canteen Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Referral programme Sick pay Work from home Ability to commute/relocate: Stroud GL5 3BY: reliably commute or plan to relocate before starting work (required) Application question(s): Will you need sponsorship in the near future? Work authorisation: United Kingdom (required) Location: Stroud GL5 3BY (preferred) Work Location: Hybrid remote in Stroud GL5 3BY Application deadline: 03/10/2025 Reference ID: 2504 Expected start date: 03/10/2025
Oct 04, 2025
Full time
We're looking for passionate, motivated individuals to join our Domestic Sales & Retentions Team at Ecotricity, Britain's greenest energy company. You'll proactively reach out to prospective and existing customers, introducing them to our innovative products and helping them find the best tariff, meter, and payment options to suit their needs. Every bill our customers pay helps fund our mission to build a greener Britain. If you're successful, you'll join a close-knit, high-performing team focused on driving our customer growth and retention strategy.This is a results-driven role where your success is in your hands - the more you put in, the more you get out. With an uncapped commission scheme, your earning potential is entirely up to you. Core responsibilities: Engage with prospective and existing customers via phone, email, and at events, providing expert advice on Ecotricity's tariffs and green energy products. Proactively reach out to customers to ensure their accounts are set up in the best way for them and for the business - discussing payment methods, meter types, and usage. Handle outbound activity targeting previous, current, and partner-referred customers to support retention, account improvement and growth. Deliver a tailored sales experience by understanding each customer's needs and recommending suitable solutions. Play a vital role in achieving both individual and team sales targets. Provide exceptional support to customers navigating our online journey, helping ensure accurate accounts and timely billing. Embed quality and compliance in all interactions, ensuring all sales are accurate, compliant, and followed through. Develop a deep understanding of Ecotricity's mission, values, and unique role in green energy generation. Ensure quality and compliance is engrained in everything you do You'll work closely with colleagues both across the Home Moves team and wider business groups to ensure the right outcome is reached for the customer. Are you a driven individual looking to develop into a role where you can use your experience to benefit both new and existing Ecotricity customers. You act with integrity, realising it's not just about the sell, it's about creating the type of customer experience that promotes lasting customer loyalty. Essential skills: Experience working in Sales or Customer Service is beneficial but showing the ability to build rapport with people is key Confident phone manner and comfortable making multiple outbound calls per day. You'll have the confidence and resilience to handle objections and stay motivated during low-sales periods. You'll be eager to build a thorough understanding of the Ecotricity business and our specific products You are a problem solver confident to look for the best solutions for customers and accounts are set up accurately Strong IT, numeracy, written & verbal communication and problem-solving skills are a given What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00 per year Benefits: Additional leave Canteen Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Referral programme Sick pay Work from home Ability to commute/relocate: Stroud GL5 3BY: reliably commute or plan to relocate before starting work (required) Application question(s): Will you need sponsorship in the near future? Work authorisation: United Kingdom (required) Location: Stroud GL5 3BY (preferred) Work Location: Hybrid remote in Stroud GL5 3BY Application deadline: 03/10/2025 Reference ID: 2504 Expected start date: 03/10/2025
Sales Retention Advisor
Ecotricity Group Limited Stroud, Gloucestershire
We're looking for passionate, motivated individuals to join our Domestic Sales & Retentions Team at Ecotricity, Britain's greenest energy company. You'll proactively reach out to prospective and existing customers, introducing them to our innovative products and helping them find the best tariff, meter, and payment options to suit their needs. Every bill our customers pay helps fund our mission to build a greener Britain. If you're successful, you'll join a close-knit, high-performing team focused on driving our customer growth and retention strategy.This is a results-driven role where your success is in your hands - the more you put in, the more you get out. With an uncapped commission scheme, your earning potential is entirely up to you. Core responsibilities: Engage with prospective and existing customers via phone, email, and at events, providing expert advice on Ecotricity's tariffs and green energy products. Proactively reach out to customers to ensure their accounts are set up in the best way for them and for the business - discussing payment methods, meter types, and usage. Handle outbound activity targeting previous, current, and partner-referred customers to support retention, account improvement and growth. Deliver a tailored sales experience by understanding each customer's needs and recommending suitable solutions. Play a vital role in achieving both individual and team sales targets. Provide exceptional support to customers navigating our online journey, helping ensure accurate accounts and timely billing. Embed quality and compliance in all interactions, ensuring all sales are accurate, compliant, and followed through. Develop a deep understanding of Ecotricity's mission, values, and unique role in green energy generation. Ensure quality and compliance is engrained in everything you do You'll work closely with colleagues both across the Home Moves team and wider business groups to ensure the right outcome is reached for the customer. Are you a driven individual looking to develop into a role where you can use your experience to benefit both new and existing Ecotricity customers. You act with integrity, realising it's not just about the sell, it's about creating the type of customer experience that promotes lasting customer loyalty. Essential skills: Experience working in Sales or Customer Service is beneficial but showing the ability to build rapport with people is key Confident phone manner and comfortable making multiple outbound calls per day. You'll have the confidence and resilience to handle objections and stay motivated during low-sales periods. You'll be eager to build a thorough understanding of the Ecotricity business and our specific products You are a problem solver confident to look for the best solutions for customers and accounts are set up accurately Strong IT, numeracy, written & verbal communication and problem-solving skills are a given What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00 per year Benefits: Additional leave Canteen Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Referral programme Sick pay Work from home Ability to commute/relocate: Stroud GL5 3BY: reliably commute or plan to relocate before starting work (required) Application question(s): Will you need sponsorship in the near future? Work authorisation: United Kingdom (required) Location: Stroud GL5 3BY (preferred) Work Location: Hybrid remote in Stroud GL5 3BY Application deadline: 03/10/2025 Reference ID: 2504 Expected start date: 03/10/2025
Oct 03, 2025
Full time
We're looking for passionate, motivated individuals to join our Domestic Sales & Retentions Team at Ecotricity, Britain's greenest energy company. You'll proactively reach out to prospective and existing customers, introducing them to our innovative products and helping them find the best tariff, meter, and payment options to suit their needs. Every bill our customers pay helps fund our mission to build a greener Britain. If you're successful, you'll join a close-knit, high-performing team focused on driving our customer growth and retention strategy.This is a results-driven role where your success is in your hands - the more you put in, the more you get out. With an uncapped commission scheme, your earning potential is entirely up to you. Core responsibilities: Engage with prospective and existing customers via phone, email, and at events, providing expert advice on Ecotricity's tariffs and green energy products. Proactively reach out to customers to ensure their accounts are set up in the best way for them and for the business - discussing payment methods, meter types, and usage. Handle outbound activity targeting previous, current, and partner-referred customers to support retention, account improvement and growth. Deliver a tailored sales experience by understanding each customer's needs and recommending suitable solutions. Play a vital role in achieving both individual and team sales targets. Provide exceptional support to customers navigating our online journey, helping ensure accurate accounts and timely billing. Embed quality and compliance in all interactions, ensuring all sales are accurate, compliant, and followed through. Develop a deep understanding of Ecotricity's mission, values, and unique role in green energy generation. Ensure quality and compliance is engrained in everything you do You'll work closely with colleagues both across the Home Moves team and wider business groups to ensure the right outcome is reached for the customer. Are you a driven individual looking to develop into a role where you can use your experience to benefit both new and existing Ecotricity customers. You act with integrity, realising it's not just about the sell, it's about creating the type of customer experience that promotes lasting customer loyalty. Essential skills: Experience working in Sales or Customer Service is beneficial but showing the ability to build rapport with people is key Confident phone manner and comfortable making multiple outbound calls per day. You'll have the confidence and resilience to handle objections and stay motivated during low-sales periods. You'll be eager to build a thorough understanding of the Ecotricity business and our specific products You are a problem solver confident to look for the best solutions for customers and accounts are set up accurately Strong IT, numeracy, written & verbal communication and problem-solving skills are a given What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00 per year Benefits: Additional leave Canteen Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Referral programme Sick pay Work from home Ability to commute/relocate: Stroud GL5 3BY: reliably commute or plan to relocate before starting work (required) Application question(s): Will you need sponsorship in the near future? Work authorisation: United Kingdom (required) Location: Stroud GL5 3BY (preferred) Work Location: Hybrid remote in Stroud GL5 3BY Application deadline: 03/10/2025 Reference ID: 2504 Expected start date: 03/10/2025
Sales Retention Advisor
Ecotricity Group Limited Stroud, Gloucestershire
We're looking for passionate, motivated individuals to join our Domestic Sales & Retentions Team at Ecotricity, Britain's greenest energy company. You'll proactively reach out to prospective and existing customers, introducing them to our innovative products and helping them find the best tariff, meter, and payment options to suit their needs. Every bill our customers pay helps fund our mission to build a greener Britain. If you're successful, you'll join a close-knit, high-performing team focused on driving our customer growth and retention strategy.This is a results-driven role where your success is in your hands - the more you put in, the more you get out. With an uncapped commission scheme, your earning potential is entirely up to you. Core responsibilities: Engage with prospective and existing customers via phone, email, and at events, providing expert advice on Ecotricity's tariffs and green energy products. Proactively reach out to customers to ensure their accounts are set up in the best way for them and for the business - discussing payment methods, meter types, and usage. Handle outbound activity targeting previous, current, and partner-referred customers to support retention, account improvement and growth. Deliver a tailored sales experience by understanding each customer's needs and recommending suitable solutions. Play a vital role in achieving both individual and team sales targets. Provide exceptional support to customers navigating our online journey, helping ensure accurate accounts and timely billing. Embed quality and compliance in all interactions, ensuring all sales are accurate, compliant, and followed through. Develop a deep understanding of Ecotricity's mission, values, and unique role in green energy generation. Ensure quality and compliance is engrained in everything you do You'll work closely with colleagues both across the Home Moves team and wider business groups to ensure the right outcome is reached for the customer. Are you a driven individual looking to develop into a role where you can use your experience to benefit both new and existing Ecotricity customers. You act with integrity, realising it's not just about the sell, it's about creating the type of customer experience that promotes lasting customer loyalty. Essential skills: Experience working in Sales or Customer Service is beneficial but showing the ability to build rapport with people is key Confident phone manner and comfortable making multiple outbound calls per day. You'll have the confidence and resilience to handle objections and stay motivated during low-sales periods. You'll be eager to build a thorough understanding of the Ecotricity business and our specific products You are a problem solver confident to look for the best solutions for customers and accounts are set up accurately Strong IT, numeracy, written & verbal communication and problem-solving skills are a given What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00 per year Benefits: Additional leave Canteen Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Referral programme Sick pay Work from home Ability to commute/relocate: Stroud GL5 3BY: reliably commute or plan to relocate before starting work (required) Application question(s): Will you need sponsorship in the near future? Work authorisation: United Kingdom (required) Location: Stroud GL5 3BY (preferred) Work Location: Hybrid remote in Stroud GL5 3BY Application deadline: 03/10/2025 Reference ID: 2504 Expected start date: 03/10/2025
Oct 02, 2025
Full time
We're looking for passionate, motivated individuals to join our Domestic Sales & Retentions Team at Ecotricity, Britain's greenest energy company. You'll proactively reach out to prospective and existing customers, introducing them to our innovative products and helping them find the best tariff, meter, and payment options to suit their needs. Every bill our customers pay helps fund our mission to build a greener Britain. If you're successful, you'll join a close-knit, high-performing team focused on driving our customer growth and retention strategy.This is a results-driven role where your success is in your hands - the more you put in, the more you get out. With an uncapped commission scheme, your earning potential is entirely up to you. Core responsibilities: Engage with prospective and existing customers via phone, email, and at events, providing expert advice on Ecotricity's tariffs and green energy products. Proactively reach out to customers to ensure their accounts are set up in the best way for them and for the business - discussing payment methods, meter types, and usage. Handle outbound activity targeting previous, current, and partner-referred customers to support retention, account improvement and growth. Deliver a tailored sales experience by understanding each customer's needs and recommending suitable solutions. Play a vital role in achieving both individual and team sales targets. Provide exceptional support to customers navigating our online journey, helping ensure accurate accounts and timely billing. Embed quality and compliance in all interactions, ensuring all sales are accurate, compliant, and followed through. Develop a deep understanding of Ecotricity's mission, values, and unique role in green energy generation. Ensure quality and compliance is engrained in everything you do You'll work closely with colleagues both across the Home Moves team and wider business groups to ensure the right outcome is reached for the customer. Are you a driven individual looking to develop into a role where you can use your experience to benefit both new and existing Ecotricity customers. You act with integrity, realising it's not just about the sell, it's about creating the type of customer experience that promotes lasting customer loyalty. Essential skills: Experience working in Sales or Customer Service is beneficial but showing the ability to build rapport with people is key Confident phone manner and comfortable making multiple outbound calls per day. You'll have the confidence and resilience to handle objections and stay motivated during low-sales periods. You'll be eager to build a thorough understanding of the Ecotricity business and our specific products You are a problem solver confident to look for the best solutions for customers and accounts are set up accurately Strong IT, numeracy, written & verbal communication and problem-solving skills are a given What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind. Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass. We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing equality for all. Job Types: Full-time, Permanent Pay: £25,150.00 per year Benefits: Additional leave Canteen Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Referral programme Sick pay Work from home Ability to commute/relocate: Stroud GL5 3BY: reliably commute or plan to relocate before starting work (required) Application question(s): Will you need sponsorship in the near future? Work authorisation: United Kingdom (required) Location: Stroud GL5 3BY (preferred) Work Location: Hybrid remote in Stroud GL5 3BY Application deadline: 03/10/2025 Reference ID: 2504 Expected start date: 03/10/2025

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