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ARC IT Recruitment
Enterprise Architect (Microsoft Azure)
ARC IT Recruitment Worthing, Sussex
Enterprise Architect (Microsoft Azure) Enterprise Architect with strong Microsoft Azure expertise required to join our Financial Services client, to help shape and deliver their enterprise-wide technology strategy. This is a key leadership role focused on driving scalable, secure, and modern cloud architecture across complex business and technology programmes. As Enterprise Architect, you will define and evolve the organisation's enterprise architecture roadmap, ensuring alignment between business objectives and technology investment. You will provide architectural leadership across cloud-native and hybrid environments, guiding engineering and delivery teams through large-scale transformation initiatives. This role offers the opportunity to influence strategic technology decisions, promote innovation, and establish best practices across architecture governance, cloud adoption, security, and DevOps. Key Responsibilities Define and maintain enterprise architecture strategies, standards, and governance frameworks Lead architecture review processes and ensure consistency across programmes and projects Design and oversee scalable Microsoft Azure solutions across IaaS, PaaS, and SaaS environments Drive cloud migration and modernisation initiatives Develop reusable reference architectures and technical patterns Collaborate with solution architects, engineering teams, and senior stakeholders Ensure security, resilience, performance, and cost optimisation are Embedded into all solutions Promote DevOps, automation, and platform engineering best practices Evaluate emerging technologies and provide strategic recommendations Required Skills & Experience Strong experience designing enterprise-scale solutions within Microsoft Azure Deep understanding of cloud-native architecture, microservices, APIs, and hybrid cloud environments Experience with Azure services including AKS, Azure Functions, App Services, Azure DevOps, and Azure Active Directory Knowledge of Infrastructure as Code tools such as Terraform, Bicep, or ARM templates Experience implementing CI/CD pipelines and automation practices Strong understanding of cloud security, governance, and identity/access management Experience working with enterprise architecture frameworks such as TOGAF Excellent stakeholder engagement and communication skills Ability to operate strategically while maintaining strong technical credibility This is an excellent opportunity to join a forward-thinking organisation at the forefront of digital transformation, where you will play a key role in shaping enterprise-wide cloud and technology strategy. Worthing, West Sussex Hybrid working (3 days on site) £80k to £95k
May 13, 2026
Full time
Enterprise Architect (Microsoft Azure) Enterprise Architect with strong Microsoft Azure expertise required to join our Financial Services client, to help shape and deliver their enterprise-wide technology strategy. This is a key leadership role focused on driving scalable, secure, and modern cloud architecture across complex business and technology programmes. As Enterprise Architect, you will define and evolve the organisation's enterprise architecture roadmap, ensuring alignment between business objectives and technology investment. You will provide architectural leadership across cloud-native and hybrid environments, guiding engineering and delivery teams through large-scale transformation initiatives. This role offers the opportunity to influence strategic technology decisions, promote innovation, and establish best practices across architecture governance, cloud adoption, security, and DevOps. Key Responsibilities Define and maintain enterprise architecture strategies, standards, and governance frameworks Lead architecture review processes and ensure consistency across programmes and projects Design and oversee scalable Microsoft Azure solutions across IaaS, PaaS, and SaaS environments Drive cloud migration and modernisation initiatives Develop reusable reference architectures and technical patterns Collaborate with solution architects, engineering teams, and senior stakeholders Ensure security, resilience, performance, and cost optimisation are Embedded into all solutions Promote DevOps, automation, and platform engineering best practices Evaluate emerging technologies and provide strategic recommendations Required Skills & Experience Strong experience designing enterprise-scale solutions within Microsoft Azure Deep understanding of cloud-native architecture, microservices, APIs, and hybrid cloud environments Experience with Azure services including AKS, Azure Functions, App Services, Azure DevOps, and Azure Active Directory Knowledge of Infrastructure as Code tools such as Terraform, Bicep, or ARM templates Experience implementing CI/CD pipelines and automation practices Strong understanding of cloud security, governance, and identity/access management Experience working with enterprise architecture frameworks such as TOGAF Excellent stakeholder engagement and communication skills Ability to operate strategically while maintaining strong technical credibility This is an excellent opportunity to join a forward-thinking organisation at the forefront of digital transformation, where you will play a key role in shaping enterprise-wide cloud and technology strategy. Worthing, West Sussex Hybrid working (3 days on site) £80k to £95k
Lorien
Cyber Security Specialist - Edinburgh - Outside IR35 - 12mth
Lorien Edinburgh, Midlothian
Cyber Security Specialist 12-month contract £500-550 per day Outside IR35 Hybrid - Edinburgh (1-2 days per week onsite) We are currently recruiting for an experienced Cyber Security Specialist to join a busy digital transformation environment on a 12-month contract. This role will play a key part in ensuring robust cyber security practices are Embedded across new and evolving digital services. Working as part of a dedicated cyber security function, you will provide specialist advice and guidance across the full service life cycle, supporting projects from initial scoping through to go-live and ongoing operational readiness. Key responsibilities: Provide cyber security advice and guidance to digital and transformation projects throughout their life cycle. Support early-stage scoping and risk assessment activities for new and evolving services. Interpret security policies, standards, and accreditation requirements to define appropriate controls. Conduct threat modelling and risk assessments to identify and mitigate vulnerabilities. Review solution architecture and detailed designs to ensure alignment with security requirements. Maintain and document security design assessments for new services. Carry out hands-on security checks (eg configuration reviews), and coordinate independent penetration testing. Provide recommendations to support stage gate reviews and go-live decisions. Own and manage all security-related delivery evidence required for project assurance. Contribute to the development of secure operational processes, including SecOps practices and automation. Key requirements: Strong experience in cyber security and risk assessment within enterprise-scale digital environments. Proven track record of contributing to the secure delivery of new digital services. Good understanding of current cyber threat landscape, security standards, and best practice. Experience working within agile delivery teams alongside internal stakeholders and third-party suppliers. Ability to take ownership of security deliverables and drive them through to completion. Strong communication skills, with the ability to translate technical risks and controls to non-technical stakeholders. Technical experience across: Enterprise security tooling such as email filtering, antivirus, Firewalls, WAF, and Microsoft Defender Security testing approaches including SAST and DAST Enterprise platforms including Active Directory, PKI, SCCM, Microsoft 365, and Azure (including Entra and Intune) Virtualisation and operating systems, including Windows Server and Hyper-V Cloud environments, particularly Microsoft Azure Application platforms such as Microsoft Dynamics and Power Platform Desirable experience: Experience working with Azure, Microsoft Dynamics, and Power Platform environments Experience managing external penetration testing activities Relevant certifications (eg MCSE, ITIL) or equivalent experience This is an excellent opportunity to join a high-profile programme, contributing to secure and resilient service delivery within a complex and evolving environment. For more information or to express interest, please get in touch. This role requires someone onsite 1-2 days per week in the Edinburgh office. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
May 13, 2026
Contractor
Cyber Security Specialist 12-month contract £500-550 per day Outside IR35 Hybrid - Edinburgh (1-2 days per week onsite) We are currently recruiting for an experienced Cyber Security Specialist to join a busy digital transformation environment on a 12-month contract. This role will play a key part in ensuring robust cyber security practices are Embedded across new and evolving digital services. Working as part of a dedicated cyber security function, you will provide specialist advice and guidance across the full service life cycle, supporting projects from initial scoping through to go-live and ongoing operational readiness. Key responsibilities: Provide cyber security advice and guidance to digital and transformation projects throughout their life cycle. Support early-stage scoping and risk assessment activities for new and evolving services. Interpret security policies, standards, and accreditation requirements to define appropriate controls. Conduct threat modelling and risk assessments to identify and mitigate vulnerabilities. Review solution architecture and detailed designs to ensure alignment with security requirements. Maintain and document security design assessments for new services. Carry out hands-on security checks (eg configuration reviews), and coordinate independent penetration testing. Provide recommendations to support stage gate reviews and go-live decisions. Own and manage all security-related delivery evidence required for project assurance. Contribute to the development of secure operational processes, including SecOps practices and automation. Key requirements: Strong experience in cyber security and risk assessment within enterprise-scale digital environments. Proven track record of contributing to the secure delivery of new digital services. Good understanding of current cyber threat landscape, security standards, and best practice. Experience working within agile delivery teams alongside internal stakeholders and third-party suppliers. Ability to take ownership of security deliverables and drive them through to completion. Strong communication skills, with the ability to translate technical risks and controls to non-technical stakeholders. Technical experience across: Enterprise security tooling such as email filtering, antivirus, Firewalls, WAF, and Microsoft Defender Security testing approaches including SAST and DAST Enterprise platforms including Active Directory, PKI, SCCM, Microsoft 365, and Azure (including Entra and Intune) Virtualisation and operating systems, including Windows Server and Hyper-V Cloud environments, particularly Microsoft Azure Application platforms such as Microsoft Dynamics and Power Platform Desirable experience: Experience working with Azure, Microsoft Dynamics, and Power Platform environments Experience managing external penetration testing activities Relevant certifications (eg MCSE, ITIL) or equivalent experience This is an excellent opportunity to join a high-profile programme, contributing to secure and resilient service delivery within a complex and evolving environment. For more information or to express interest, please get in touch. This role requires someone onsite 1-2 days per week in the Edinburgh office. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Lorien
Cyber Security Specialist - Edinburgh - Inside IR35 - 12mth
Lorien Edinburgh, Midlothian
Cyber Security Specialist 12-month contract £550-£600 per day Inside IR35 Hybrid - Edinburgh (1-2 days per week onsite) We are currently recruiting for an experienced Cyber Security Specialist to join a large-scale digital transformation environment on a 12-month contract. This role will focus on core security design, assurance, and governance activities, ensuring that robust cyber security standards are Embedded across change initiatives. Working as part of a central cyber security function, you will provide oversight, guidance, and assurance across the full service life cycle, with particular emphasis on standards, risk management, and secure design processes. Key responsibilities: Provide expert cyber security advice across digital transformation programmes, covering the full service life cycle. Develop and draft new cyber security standards where new technologies or assurance frameworks are introduced. Interpret security best practice and accreditation requirements to define controls and security requirements. Coordinate secure change activity to ensure a consistent and forward-looking approach to security across programmes. Carry out and review threat modelling and risk assessments, including work conducted by other teams. Maintain and evolve security design assessment processes for change initiatives. Review high-level and low-level solution designs to ensure alignment with security standards. Undertake hands-on security assessments and review vulnerability scan outputs. Support governance processes by contributing to stage gate and go-live security decisions. Take ownership of all security-related delivery evidence, ensuring completeness and accuracy. Provide recommendations for SecOps processes and automation to support new and evolving systems. Key requirements: Strong experience designing and delivering security and risk assessment processes within enterprise-scale environments. Demonstrable experience contributing to the secure delivery of digital services. In-depth understanding of cyber security best practices, standards, and current threat landscape. Experience operating in agile environments, working closely with internal teams and third-party suppliers. Ability to take ownership of security activities from initiation through to delivery and handover. Strong communication skills, with the ability to engage both technical and non-technical stakeholders. Technical experience across: Enterprise security tooling including email filtering, antivirus, Firewalls, WAF, and Microsoft Defender Security testing approaches such as SAST and DAST Enterprise platforms including Active Directory, PKI, SCCM, Microsoft 365, and Azure (including Entra and Intune) Virtualisation and operating systems including Windows Server and Hyper-V Cloud platforms, particularly Microsoft Azure Application platforms such as Microsoft Dynamics and Power Platform Security frameworks and standards such as Zero Trust and Cyber Assessment Framework (CAF) Desirable experience: Experience working with Azure, Microsoft Dynamics, and Power Platform Experience managing independent penetration testing activities Relevant certifications (eg MCSE, ITIL) or equivalent experience This is a great opportunity to play a critical role in strengthening and shaping security practices within a complex, fast-moving environment, with strong stakeholder engagement and meaningful programme impact. Please note that this role has a compulsory 1-2 days onsite requirement in the Edinburgh office. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
May 13, 2026
Contractor
Cyber Security Specialist 12-month contract £550-£600 per day Inside IR35 Hybrid - Edinburgh (1-2 days per week onsite) We are currently recruiting for an experienced Cyber Security Specialist to join a large-scale digital transformation environment on a 12-month contract. This role will focus on core security design, assurance, and governance activities, ensuring that robust cyber security standards are Embedded across change initiatives. Working as part of a central cyber security function, you will provide oversight, guidance, and assurance across the full service life cycle, with particular emphasis on standards, risk management, and secure design processes. Key responsibilities: Provide expert cyber security advice across digital transformation programmes, covering the full service life cycle. Develop and draft new cyber security standards where new technologies or assurance frameworks are introduced. Interpret security best practice and accreditation requirements to define controls and security requirements. Coordinate secure change activity to ensure a consistent and forward-looking approach to security across programmes. Carry out and review threat modelling and risk assessments, including work conducted by other teams. Maintain and evolve security design assessment processes for change initiatives. Review high-level and low-level solution designs to ensure alignment with security standards. Undertake hands-on security assessments and review vulnerability scan outputs. Support governance processes by contributing to stage gate and go-live security decisions. Take ownership of all security-related delivery evidence, ensuring completeness and accuracy. Provide recommendations for SecOps processes and automation to support new and evolving systems. Key requirements: Strong experience designing and delivering security and risk assessment processes within enterprise-scale environments. Demonstrable experience contributing to the secure delivery of digital services. In-depth understanding of cyber security best practices, standards, and current threat landscape. Experience operating in agile environments, working closely with internal teams and third-party suppliers. Ability to take ownership of security activities from initiation through to delivery and handover. Strong communication skills, with the ability to engage both technical and non-technical stakeholders. Technical experience across: Enterprise security tooling including email filtering, antivirus, Firewalls, WAF, and Microsoft Defender Security testing approaches such as SAST and DAST Enterprise platforms including Active Directory, PKI, SCCM, Microsoft 365, and Azure (including Entra and Intune) Virtualisation and operating systems including Windows Server and Hyper-V Cloud platforms, particularly Microsoft Azure Application platforms such as Microsoft Dynamics and Power Platform Security frameworks and standards such as Zero Trust and Cyber Assessment Framework (CAF) Desirable experience: Experience working with Azure, Microsoft Dynamics, and Power Platform Experience managing independent penetration testing activities Relevant certifications (eg MCSE, ITIL) or equivalent experience This is a great opportunity to play a critical role in strengthening and shaping security practices within a complex, fast-moving environment, with strong stakeholder engagement and meaningful programme impact. Please note that this role has a compulsory 1-2 days onsite requirement in the Edinburgh office. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Nandos
Head of Digital Products & Delivery
Nandos
Closing Date: 25th May 2026 About the role: Nando's is on a journey of Changing Lives Together, creating lasting happiness for our people, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando's: from our employees, communities, founders, and suppliers, but most importantly, our customers. Role Purpose The Head of Digital Products & Delivery is the accountable leader for a large and increasingly complex and business-critical portfolio of technology products, systems and services. Reporting to the Tech Director, this role holds first-hand accountability for the strategy, performance, commercial value and delivery of digital products across UKI and selected international markets. Managing a high performing team. the Head of Digital Products & Delivery will work with business stakeholders and other senior technology leaders to align product roadmaps and business outcomes to business strategy and functional priorities. You will ensure our technology estate delivers demonstrable value to the business, while shaping the future of Nando's with their product-led, agile and internationally scalable team. Key Responsibilities: • Own the end-to-end accountability for a significant technology portfolio, including strategy, delivery, operation, performance and value realisation. • As a member of the Technology Leadership Team collaboratively shape and drive functional initiatives. • Support the Technology Director in representing Technology at the Leadership Team. • Lead the strategic planning and evolution of their digital product portfolio, ensuring visible alignment to the business strategy and functional priorities. • Balance user, operational, commercial and technical needs in shaping portfolio direction. • Ensure demonstrable value release into the business. • Full accountability for the price-performance of digital products and the return on investment of their delivery. • Drive clear articulation of technology value to the wider business. • Lead the strategic planning of tech products, systems and services - establishing a forward-looking, multi-year view. • Continuously assess portfolio health, prioritisation and commercial impact. • Maintain accountability for roadmap delivery across multiple teams and domains. • Remove systemic blockers and manage enterprise-level risk. • Develop and maintain a strong understanding of technology fundamentals to effectively lead engineers, architects, product managers, quality engineers, UX designers and vendors. • Ensure scalable, secure and resilient product architecture in partnership with engineering leadership. • Ensure all products are designed, implemented and run with appropriate cybersecurity controls and adhere to all relevant legal and regulatory requirements including data protection and PCI. • Evolve from running capabilities solely for UKI to delivering selected capabilities across multiple markets, globally. • Ensure global scalability is considered in portfolio decisions. • Stay ahead of industry trends, emerging technologies and innovation. • Evolve and enhance the product operating model including structure, roles, governance and communities. • Drive capability development across the product discipline. • Line manage, coach and grow Product Managers and Delivery Leads. • Lead recruitment strategy, team mobilisation and succession planning. • Shape and strengthen product career pathways. • Partner with senior business stakeholders to align roadmaps to business outcomes and co-own value delivery. • Foster strong cross-functional collaboration across Tech and the wider business. • Surface, articulate and evidence the value added by technology. • Play a leading role in shaping Tech culture and supporting broader business transformation. The candidate should possess / be: • Enterprise-level Product Strategy • Portfolio & Value Management • Commercial & Financial Acumen • Strong understanding of Technology Fundamentals • Scaled Agile & Modern Product Delivery • Service Management & Product Support Models • Vendor & Third-Party Management • Data & Insight-led Decision Making • Organisational Design & Capability Building • Senior Stakeholder Influence • People Leadership & Coaching Experience: • 10+ years in senior product, technology or delivery leadership roles • 5+ years leading and developing senior managers • Experience leading large, complex and business-critical technology portfolios • Proven experience in organisations undergoing digital transformation • Experience delivering products/services across multiple markets desirable • Relevant domain knowledge (Operations, Customer, People, Enterprise, Technology Platforms) advantageous but not essential. Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we're actually a people-first, chicken-second kind of place.
May 13, 2026
Full time
Closing Date: 25th May 2026 About the role: Nando's is on a journey of Changing Lives Together, creating lasting happiness for our people, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando's: from our employees, communities, founders, and suppliers, but most importantly, our customers. Role Purpose The Head of Digital Products & Delivery is the accountable leader for a large and increasingly complex and business-critical portfolio of technology products, systems and services. Reporting to the Tech Director, this role holds first-hand accountability for the strategy, performance, commercial value and delivery of digital products across UKI and selected international markets. Managing a high performing team. the Head of Digital Products & Delivery will work with business stakeholders and other senior technology leaders to align product roadmaps and business outcomes to business strategy and functional priorities. You will ensure our technology estate delivers demonstrable value to the business, while shaping the future of Nando's with their product-led, agile and internationally scalable team. Key Responsibilities: • Own the end-to-end accountability for a significant technology portfolio, including strategy, delivery, operation, performance and value realisation. • As a member of the Technology Leadership Team collaboratively shape and drive functional initiatives. • Support the Technology Director in representing Technology at the Leadership Team. • Lead the strategic planning and evolution of their digital product portfolio, ensuring visible alignment to the business strategy and functional priorities. • Balance user, operational, commercial and technical needs in shaping portfolio direction. • Ensure demonstrable value release into the business. • Full accountability for the price-performance of digital products and the return on investment of their delivery. • Drive clear articulation of technology value to the wider business. • Lead the strategic planning of tech products, systems and services - establishing a forward-looking, multi-year view. • Continuously assess portfolio health, prioritisation and commercial impact. • Maintain accountability for roadmap delivery across multiple teams and domains. • Remove systemic blockers and manage enterprise-level risk. • Develop and maintain a strong understanding of technology fundamentals to effectively lead engineers, architects, product managers, quality engineers, UX designers and vendors. • Ensure scalable, secure and resilient product architecture in partnership with engineering leadership. • Ensure all products are designed, implemented and run with appropriate cybersecurity controls and adhere to all relevant legal and regulatory requirements including data protection and PCI. • Evolve from running capabilities solely for UKI to delivering selected capabilities across multiple markets, globally. • Ensure global scalability is considered in portfolio decisions. • Stay ahead of industry trends, emerging technologies and innovation. • Evolve and enhance the product operating model including structure, roles, governance and communities. • Drive capability development across the product discipline. • Line manage, coach and grow Product Managers and Delivery Leads. • Lead recruitment strategy, team mobilisation and succession planning. • Shape and strengthen product career pathways. • Partner with senior business stakeholders to align roadmaps to business outcomes and co-own value delivery. • Foster strong cross-functional collaboration across Tech and the wider business. • Surface, articulate and evidence the value added by technology. • Play a leading role in shaping Tech culture and supporting broader business transformation. The candidate should possess / be: • Enterprise-level Product Strategy • Portfolio & Value Management • Commercial & Financial Acumen • Strong understanding of Technology Fundamentals • Scaled Agile & Modern Product Delivery • Service Management & Product Support Models • Vendor & Third-Party Management • Data & Insight-led Decision Making • Organisational Design & Capability Building • Senior Stakeholder Influence • People Leadership & Coaching Experience: • 10+ years in senior product, technology or delivery leadership roles • 5+ years leading and developing senior managers • Experience leading large, complex and business-critical technology portfolios • Proven experience in organisations undergoing digital transformation • Experience delivering products/services across multiple markets desirable • Relevant domain knowledge (Operations, Customer, People, Enterprise, Technology Platforms) advantageous but not essential. Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we're actually a people-first, chicken-second kind of place.
Talent International
Children's Transformation and Commissioning Lead
Talent International Bournemouth, Dorset
Job Description: Children's Transformation and Commissioning Lead We are supporting a local authority to appoint a senior leader to drive a complex and high-profile Children's Services transformation agenda. This role will lead system-wide improvement across SEND, early help, sufficiency and commissioning, working closely with partners across health, education and the voluntary sector to deliver sustainable change, improve outcomes and reduce financial pressure. Key Areas of Focus SEND reform , including Safety Valve, demand management and inspection readiness Service redesign into localities , strengthening partnership footprints and early intervention Strategic leadership of Family Help/Early Help transformation and prevention Commissioning and re-commissioning , including market development and partnerships Children's homes sufficiency , placements and cost reduction strategies Ofsted/SEND inspection readiness , governance and performance improvement About You Senior leader (Head of Service/Assistant Director or equivalent) Strong experience across SEND, commissioning and transformation Proven track record delivering sufficiency and inspection improvement Experienced in multi-agency system leadership (LA, ICB, VCS) Commercially and financially astute, able to manage demand and cost pressures £400.00 - £500.00/day Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be foundon our website
May 13, 2026
Contractor
Job Description: Children's Transformation and Commissioning Lead We are supporting a local authority to appoint a senior leader to drive a complex and high-profile Children's Services transformation agenda. This role will lead system-wide improvement across SEND, early help, sufficiency and commissioning, working closely with partners across health, education and the voluntary sector to deliver sustainable change, improve outcomes and reduce financial pressure. Key Areas of Focus SEND reform , including Safety Valve, demand management and inspection readiness Service redesign into localities , strengthening partnership footprints and early intervention Strategic leadership of Family Help/Early Help transformation and prevention Commissioning and re-commissioning , including market development and partnerships Children's homes sufficiency , placements and cost reduction strategies Ofsted/SEND inspection readiness , governance and performance improvement About You Senior leader (Head of Service/Assistant Director or equivalent) Strong experience across SEND, commissioning and transformation Proven track record delivering sufficiency and inspection improvement Experienced in multi-agency system leadership (LA, ICB, VCS) Commercially and financially astute, able to manage demand and cost pressures £400.00 - £500.00/day Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be foundon our website
NFP People
Head of Governance & Design
NFP People
Head of Governance & Design We are seeking an experienced senior data professional to lead governance and data design strategy for a major housing organisation driving ambitious transformation plans. Position: Head of Governance & Design Salary: Starting from £78,544 per annum (London weighted) or £68,571 per annum (Regional), depending on experience Location: Hybrid working with offices in Stratford, London or Trafford, Manchester Hours: Full-time, 35 hours per week Contract: Fixed Term Contract until 30 September 2027 Closing Date: 22nd May 2026 Interview Date: Interviews scheduled for 8 June 2026 About the Role This is an exciting opportunity to lead the development of data governance, data quality and enterprise data design within a large and complex organisation. Working closely with senior leadership, you will help shape a trusted and consistent data environment that supports confident decision-making across the business. The role requires someone who can combine technical expertise with strong stakeholder engagement skills, influencing colleagues at all levels and championing the value of high-quality data. Key responsibilities include: Leading Data Governance and Data Design teams Embedding organisation-wide data governance and data quality frameworks Overseeing enterprise data modelling and data standards Supporting the delivery of strategic data initiatives Improving organisational data maturity and governance processes Managing regulatory and statutory data returns Chairing governance forums and driving collaboration across departments Building engagement and confidence in data-led decision making About You You will be an experienced data leader with a strong understanding of governance frameworks, data quality and enterprise data modelling. You should be able to demonstrate: Experience leading high-performing data or analytics teams Strong technical expertise in data governance, master data and data modelling Experience embedding governance and quality frameworks at senior level The ability to influence and engage a wide range of stakeholders Experience managing regulatory or statutory reporting requirements Knowledge of housing, local government or similarly regulated sectors A passion for improving data culture and organisational maturity Excellent communication and relationship-building skills About the Organisation This well-established organisation provides homes and services to diverse communities across London, the South East and North West of England. With a strong social purpose and ambitious transformation plans, they are investing heavily in data and digital capability to improve services and support better outcomes for residents. The organisation offers an excellent benefits package including: Generous pension scheme with up to 6% double contribution 28 days annual leave rising with service plus bank holidays Health cash plan Life assurance Paid volunteering leave Employee Assistance Programme Flexible hybrid working arrangements The organisation is committed to diversity, inclusion and creating a fair and accessible recruitment process for all applicants. Other roles you may have experience of could include: Head of Data Governance, Data Governance Manager, Head of Data & Information, Data Quality Lead, Enterprise Data Architect, Head of Data Strategy, Information Governance Lead, Data Management Lead, Director of Data Governance, Head of Analytics Governance. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 13, 2026
Full time
Head of Governance & Design We are seeking an experienced senior data professional to lead governance and data design strategy for a major housing organisation driving ambitious transformation plans. Position: Head of Governance & Design Salary: Starting from £78,544 per annum (London weighted) or £68,571 per annum (Regional), depending on experience Location: Hybrid working with offices in Stratford, London or Trafford, Manchester Hours: Full-time, 35 hours per week Contract: Fixed Term Contract until 30 September 2027 Closing Date: 22nd May 2026 Interview Date: Interviews scheduled for 8 June 2026 About the Role This is an exciting opportunity to lead the development of data governance, data quality and enterprise data design within a large and complex organisation. Working closely with senior leadership, you will help shape a trusted and consistent data environment that supports confident decision-making across the business. The role requires someone who can combine technical expertise with strong stakeholder engagement skills, influencing colleagues at all levels and championing the value of high-quality data. Key responsibilities include: Leading Data Governance and Data Design teams Embedding organisation-wide data governance and data quality frameworks Overseeing enterprise data modelling and data standards Supporting the delivery of strategic data initiatives Improving organisational data maturity and governance processes Managing regulatory and statutory data returns Chairing governance forums and driving collaboration across departments Building engagement and confidence in data-led decision making About You You will be an experienced data leader with a strong understanding of governance frameworks, data quality and enterprise data modelling. You should be able to demonstrate: Experience leading high-performing data or analytics teams Strong technical expertise in data governance, master data and data modelling Experience embedding governance and quality frameworks at senior level The ability to influence and engage a wide range of stakeholders Experience managing regulatory or statutory reporting requirements Knowledge of housing, local government or similarly regulated sectors A passion for improving data culture and organisational maturity Excellent communication and relationship-building skills About the Organisation This well-established organisation provides homes and services to diverse communities across London, the South East and North West of England. With a strong social purpose and ambitious transformation plans, they are investing heavily in data and digital capability to improve services and support better outcomes for residents. The organisation offers an excellent benefits package including: Generous pension scheme with up to 6% double contribution 28 days annual leave rising with service plus bank holidays Health cash plan Life assurance Paid volunteering leave Employee Assistance Programme Flexible hybrid working arrangements The organisation is committed to diversity, inclusion and creating a fair and accessible recruitment process for all applicants. Other roles you may have experience of could include: Head of Data Governance, Data Governance Manager, Head of Data & Information, Data Quality Lead, Enterprise Data Architect, Head of Data Strategy, Information Governance Lead, Data Management Lead, Director of Data Governance, Head of Analytics Governance. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Sellick Partnership
Deputy Director of Digital Transformation
Sellick Partnership
Deputy Director of Digital Transformation Devon Hybrid 90,000 to 96,000 per annum Permanent Sellick Partnership are currently partnered with a Local Government Organisation to find a Deputy Director of Digital Transformation to lead and transform its digital, technology, and information services. This is a pivotal leadership role combining operational oversight with strategic innovation, offering a unique opportunity to shape how technology enables services, supports the workforce, and improves outcomes for communities. As the Deputy Director of Digital Transformation, your role extends far beyond systems and infrastructure. Reporting to the Director of Transformation and Business Services, your focus will be on using digital and data intelligently to enhance service delivery, support vulnerable populations, and help the organisation operate cohesively in an increasingly digital world. What you will be doing as Deputy Director of Digital Transformation: Provide strategic and operational leadership for ICT, digital, and information services, ensuring they are secure, resilient, and future-focused. Drive the development of customer-centric digital services that enable colleagues across the organisation to work efficiently and effectively. Lead the delivery of digital transformation initiatives, embedding innovation, automation, and modern ways of working. Oversee a multi-million-pound annual budget, while influencing broader organisational investment decisions. Lead and develop multidisciplinary technology and digital teams, fostering a culture of collaboration, continuous improvement, and professional excellence. Influence corporate strategy and contribute to a unified organisational approach. Play a key role within the wider leadership team, supporting both directorate priorities and organisational objectives. What you will need to have experience in for the Deputy Director of Digital Transformation role: Experience in managing large-scale Digital and IT Operations, projects, budgets and programmes Track record of leading and directing complex Digital and IT services Strong stakeholder management Experience in a senior management position looking after strategy, policy development and management of operational services in a multidisciplinary environment Strong analytical outlook and thought process around business risk and change Proactive approach to upcoming changes around LGR and ever-changing financial restraints Demonstrable experience of report writing and presenting for committees and leadership teams What the successful Deputy Director of Digital Transformation will receive: Annual salary up to 96,000 Local Government Pension Scheme Annual of 26 days plus bank holidays - increasing to 30 days after 5 years Flexible working - 2 days on site per week If you feel like you have the right skills and experience for the Deputy Director of Digital Transformation position then please apply or reach out to Sadie at Sellick Partnership. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
May 12, 2026
Full time
Deputy Director of Digital Transformation Devon Hybrid 90,000 to 96,000 per annum Permanent Sellick Partnership are currently partnered with a Local Government Organisation to find a Deputy Director of Digital Transformation to lead and transform its digital, technology, and information services. This is a pivotal leadership role combining operational oversight with strategic innovation, offering a unique opportunity to shape how technology enables services, supports the workforce, and improves outcomes for communities. As the Deputy Director of Digital Transformation, your role extends far beyond systems and infrastructure. Reporting to the Director of Transformation and Business Services, your focus will be on using digital and data intelligently to enhance service delivery, support vulnerable populations, and help the organisation operate cohesively in an increasingly digital world. What you will be doing as Deputy Director of Digital Transformation: Provide strategic and operational leadership for ICT, digital, and information services, ensuring they are secure, resilient, and future-focused. Drive the development of customer-centric digital services that enable colleagues across the organisation to work efficiently and effectively. Lead the delivery of digital transformation initiatives, embedding innovation, automation, and modern ways of working. Oversee a multi-million-pound annual budget, while influencing broader organisational investment decisions. Lead and develop multidisciplinary technology and digital teams, fostering a culture of collaboration, continuous improvement, and professional excellence. Influence corporate strategy and contribute to a unified organisational approach. Play a key role within the wider leadership team, supporting both directorate priorities and organisational objectives. What you will need to have experience in for the Deputy Director of Digital Transformation role: Experience in managing large-scale Digital and IT Operations, projects, budgets and programmes Track record of leading and directing complex Digital and IT services Strong stakeholder management Experience in a senior management position looking after strategy, policy development and management of operational services in a multidisciplinary environment Strong analytical outlook and thought process around business risk and change Proactive approach to upcoming changes around LGR and ever-changing financial restraints Demonstrable experience of report writing and presenting for committees and leadership teams What the successful Deputy Director of Digital Transformation will receive: Annual salary up to 96,000 Local Government Pension Scheme Annual of 26 days plus bank holidays - increasing to 30 days after 5 years Flexible working - 2 days on site per week If you feel like you have the right skills and experience for the Deputy Director of Digital Transformation position then please apply or reach out to Sadie at Sellick Partnership. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Box Recruitment Group
Customer Complaint Director
Box Recruitment Group
Job Title: Customer Complaints Director Location: Leeds Salary: up to 60k + Bonus + Benefits Role Purpose The Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues. This role is critical in protecting and enhancing brand reputation , reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey. Key Responsibilities Strategic Leadership Define and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives Position complaints as a key source of customer insight to influence business-wide decision-making Act as the voice of the consumer at executive and board level Operational Leadership (High Volume) Lead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence) Ensure efficient handling of high complaint volumes while maintaining quality and fairness Drive improvements in speed to resolution, first contact resolution, and consistency of outcomes Customer Experience & Brand Protection Ensure complaint handling reflects the organisation s brand values and customer promise Minimise negative customer experiences that could impact retention, loyalty, and public perception Manage escalations, including social media and executive complaints , with appropriate urgency and care Insight & Continuous Improvement Use complaint data, trends, and root cause analysis to identify systemic issues across the customer journey Partner with Product, Marketing, Digital, and Operations to eliminate recurring pain points Reduce overall complaint volumes through proactive improvements and preventative actions Regulatory & Risk Management Ensure compliance with all relevant consumer regulations and complaint handling standards Maintain robust governance, audit trails, and reporting frameworks Act as escalation lead for high-risk or reputationally sensitive cases Culture & Capability Build a customer-first, resolution-focused culture within complaints and wider customer teams Lead and develop senior managers and large operational teams Embed coaching, quality assurance, and performance frameworks to drive consistency Stakeholder Engagement Work cross-functionally to influence improvements in customer journeys, products, and services Present insights, risks, and recommendations to senior stakeholders and executive leadership Collaborate with Commercial teams to identify opportunities for retention and revenue protection Transformation & Efficiency Drive automation, digital enablement, and self-service solutions where appropriate Improve operational efficiency and reduce cost per complaint Lead transformation initiatives to modernise complaints handling Key Accountabilities Customer satisfaction following complaint resolution Reduction in complaint volumes and repeat complaints Speed and quality of resolution Customer retention and churn reduction Regulatory compliance and audit outcomes Cost to serve and operational efficiency Team engagement and performance Required Experience Senior leadership experience within B2C complaints, customer service, or contact centre operations Proven experience managing high-volume customer environments Strong track record of improving customer experience and reducing complaints Experience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred Demonstrated success in using customer insight to drive business change Experience leading large teams and influencing at executive level Skills & Competencies Strong customer-first mindset with commercial awareness Ability to balance customer outcomes with business objectives Excellent leadership and people development skills Advanced analytical and problem-solving capability Strong communication and stakeholder influencing skills Resilient and adaptable in a fast-paced, high-demand environment Success Profile A successful Customer Complaints Director (B2C) will: Turn high complaint volumes into actionable insight and business improvement Protect and enhance brand reputation in a consumer-facing environment Deliver fast, fair, and empathetic customer resolutions at scale Reduce churn and improve customer loyalty and lifetime value Build a high-performing, customer-focused complaints function Awaiting Job spec
May 12, 2026
Full time
Job Title: Customer Complaints Director Location: Leeds Salary: up to 60k + Bonus + Benefits Role Purpose The Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues. This role is critical in protecting and enhancing brand reputation , reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey. Key Responsibilities Strategic Leadership Define and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives Position complaints as a key source of customer insight to influence business-wide decision-making Act as the voice of the consumer at executive and board level Operational Leadership (High Volume) Lead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence) Ensure efficient handling of high complaint volumes while maintaining quality and fairness Drive improvements in speed to resolution, first contact resolution, and consistency of outcomes Customer Experience & Brand Protection Ensure complaint handling reflects the organisation s brand values and customer promise Minimise negative customer experiences that could impact retention, loyalty, and public perception Manage escalations, including social media and executive complaints , with appropriate urgency and care Insight & Continuous Improvement Use complaint data, trends, and root cause analysis to identify systemic issues across the customer journey Partner with Product, Marketing, Digital, and Operations to eliminate recurring pain points Reduce overall complaint volumes through proactive improvements and preventative actions Regulatory & Risk Management Ensure compliance with all relevant consumer regulations and complaint handling standards Maintain robust governance, audit trails, and reporting frameworks Act as escalation lead for high-risk or reputationally sensitive cases Culture & Capability Build a customer-first, resolution-focused culture within complaints and wider customer teams Lead and develop senior managers and large operational teams Embed coaching, quality assurance, and performance frameworks to drive consistency Stakeholder Engagement Work cross-functionally to influence improvements in customer journeys, products, and services Present insights, risks, and recommendations to senior stakeholders and executive leadership Collaborate with Commercial teams to identify opportunities for retention and revenue protection Transformation & Efficiency Drive automation, digital enablement, and self-service solutions where appropriate Improve operational efficiency and reduce cost per complaint Lead transformation initiatives to modernise complaints handling Key Accountabilities Customer satisfaction following complaint resolution Reduction in complaint volumes and repeat complaints Speed and quality of resolution Customer retention and churn reduction Regulatory compliance and audit outcomes Cost to serve and operational efficiency Team engagement and performance Required Experience Senior leadership experience within B2C complaints, customer service, or contact centre operations Proven experience managing high-volume customer environments Strong track record of improving customer experience and reducing complaints Experience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred Demonstrated success in using customer insight to drive business change Experience leading large teams and influencing at executive level Skills & Competencies Strong customer-first mindset with commercial awareness Ability to balance customer outcomes with business objectives Excellent leadership and people development skills Advanced analytical and problem-solving capability Strong communication and stakeholder influencing skills Resilient and adaptable in a fast-paced, high-demand environment Success Profile A successful Customer Complaints Director (B2C) will: Turn high complaint volumes into actionable insight and business improvement Protect and enhance brand reputation in a consumer-facing environment Deliver fast, fair, and empathetic customer resolutions at scale Reduce churn and improve customer loyalty and lifetime value Build a high-performing, customer-focused complaints function Awaiting Job spec
Michael Page Technology
Head of IT & Digital
Michael Page Technology
As part of this evolution BCHG is seeking to appoint a Head of IT & Digital to provide strategic leadership for technology, digital transformation, cyber resilience, IT operations, and organisational digital capability. Client Details Purpose of the role Michael Page are proud to partnering with the Black Country Housing group to support in the next phase of enhancing IT, Digital and Data Analytic capabilities. As part of this evolution BCHG is seeking to appoint a Head of IT & Digital to provide strategic leadership for technology, digital transformation, cyber resilience, IT operations, and organisational digital capability. You will be pivotal in ensuring BCHG's technology direction, digital roadmap, cyber maturity and major systems align with organisational priorities. You will act as the senior authority for technology strategy, risk ownership and supplier governance. About Black Country Housing Group BCHG are a social business delivering quality homes and care. For the Black Country, by the Black Country. They have over 2,200 homes across the Black Country and Birmingham and one purpose built Residential Care Home. More than a registered provider of social housing, they support local communities by offering free services that help individuals with self-achievement and aspiration through their career development, training and employment services. Their Vision is to be the leading provider of affordable, high-quality homes and outstanding care across the Black Country. Founded in 1974, they have grown significantly both in terms of the number of homes rented and the breadth of other housing related services now offered. They help thousands of customers every year making a real difference to their lives. At Black Country Housing Group, their values are not just a set of words, but are at the heart of the way their organisation works and how employees interact in their day-to-day activities. Please contact Michael Page for the detailed recruitment pack. Description Strategic Technology & Digital Leadership Lead the development and delivery of BCHG's AI & Digital Strategy and multi-year transformation roadmap. Drive digital innovation, automation, AI opportunities and service modernisation across all areas of the business. Shape and govern technology architecture, ensuring solutions are scalable, secure and aligned to business needs. Sponsor major programmes and cross-organisation digital change initiatives, ensuring benefits are delivered. Champion digital adoption, digital confidence and inclusive digital services. Lead responsible AI adoption, ensuring alignment with ethical, legal and regulatory expectations. Cyber Security Leadership (Strategic) Own BCHG's cyber security strategy, risk register and cyber governance frameworks. Provide senior leadership on cyber resilience, policy, compliance and regulatory alignment. Oversee the SOC (Security Operations Centre) partnership, ensuring contractual performance and alignment with risk posture. Lead organisational incident response planning, acting as the senior escalation decision-maker. Own disaster recovery and business continuity strategy for technology (technical execution sits with IT Operations Manager). IT Service Assurance & Supplier Governance Provide assurance on IT service performance, availability and compliance. Set expectations, standards and policies for IT operations, ensuring ITIL-aligned service management. Lead supplier governance, ensuring value for money and robust performance. Oversee investment planning, technology budgeting and procurement governance. Provide strategic oversight and final approval of technology procurement, ensuring alignment with architecture standards, cyber requirements and organisational priorities. Digital Systems & Business Partnering Leadership Lead Digital Business Partnering for all service areas, ensuring technology supports service improvement. Oversee system roadmaps, configuration standards and long-term sustainability of core systems. Leadership & Culture Lead and develop a multidisciplinary team across IT operations and digital change. Build a culture of innovation, continuous improvement and strong customer focus. Provide visible leadership, engaging with Directors, partners and auditors. Profile Essential Senior leadership experience in technology, digital transformation or IT strategy. Strong understanding of cyber governance, resilience and technology risk. Experience leading multi-disciplinary digital/IT teams. Expertise in supplier governance and technology procurement. Excellent communication and influencing skills at executive level. Experience overseeing responsible adoption of AI and automation technologies. Desirable Experience in housing/care/regulatory sectors. Experience with AI, automation or enterprise digital change. Strategic technology leadership experience. Strong background in digital transformation and system optimisation. Experience in cyber security, risk and governance. Excellent communication and influencing skills. Job Offer Flexible pension scheme with up to 7% employers' contribution £70 - £75K base salary Enhanced sick, maternity and paternity pay Subsidised wellbeing events 28 days A/L + 1 extra day at Christmas Purchase or sell up to one weeks leave per year Extra day (in year) given for 100% attendance Free Parking
May 12, 2026
Full time
As part of this evolution BCHG is seeking to appoint a Head of IT & Digital to provide strategic leadership for technology, digital transformation, cyber resilience, IT operations, and organisational digital capability. Client Details Purpose of the role Michael Page are proud to partnering with the Black Country Housing group to support in the next phase of enhancing IT, Digital and Data Analytic capabilities. As part of this evolution BCHG is seeking to appoint a Head of IT & Digital to provide strategic leadership for technology, digital transformation, cyber resilience, IT operations, and organisational digital capability. You will be pivotal in ensuring BCHG's technology direction, digital roadmap, cyber maturity and major systems align with organisational priorities. You will act as the senior authority for technology strategy, risk ownership and supplier governance. About Black Country Housing Group BCHG are a social business delivering quality homes and care. For the Black Country, by the Black Country. They have over 2,200 homes across the Black Country and Birmingham and one purpose built Residential Care Home. More than a registered provider of social housing, they support local communities by offering free services that help individuals with self-achievement and aspiration through their career development, training and employment services. Their Vision is to be the leading provider of affordable, high-quality homes and outstanding care across the Black Country. Founded in 1974, they have grown significantly both in terms of the number of homes rented and the breadth of other housing related services now offered. They help thousands of customers every year making a real difference to their lives. At Black Country Housing Group, their values are not just a set of words, but are at the heart of the way their organisation works and how employees interact in their day-to-day activities. Please contact Michael Page for the detailed recruitment pack. Description Strategic Technology & Digital Leadership Lead the development and delivery of BCHG's AI & Digital Strategy and multi-year transformation roadmap. Drive digital innovation, automation, AI opportunities and service modernisation across all areas of the business. Shape and govern technology architecture, ensuring solutions are scalable, secure and aligned to business needs. Sponsor major programmes and cross-organisation digital change initiatives, ensuring benefits are delivered. Champion digital adoption, digital confidence and inclusive digital services. Lead responsible AI adoption, ensuring alignment with ethical, legal and regulatory expectations. Cyber Security Leadership (Strategic) Own BCHG's cyber security strategy, risk register and cyber governance frameworks. Provide senior leadership on cyber resilience, policy, compliance and regulatory alignment. Oversee the SOC (Security Operations Centre) partnership, ensuring contractual performance and alignment with risk posture. Lead organisational incident response planning, acting as the senior escalation decision-maker. Own disaster recovery and business continuity strategy for technology (technical execution sits with IT Operations Manager). IT Service Assurance & Supplier Governance Provide assurance on IT service performance, availability and compliance. Set expectations, standards and policies for IT operations, ensuring ITIL-aligned service management. Lead supplier governance, ensuring value for money and robust performance. Oversee investment planning, technology budgeting and procurement governance. Provide strategic oversight and final approval of technology procurement, ensuring alignment with architecture standards, cyber requirements and organisational priorities. Digital Systems & Business Partnering Leadership Lead Digital Business Partnering for all service areas, ensuring technology supports service improvement. Oversee system roadmaps, configuration standards and long-term sustainability of core systems. Leadership & Culture Lead and develop a multidisciplinary team across IT operations and digital change. Build a culture of innovation, continuous improvement and strong customer focus. Provide visible leadership, engaging with Directors, partners and auditors. Profile Essential Senior leadership experience in technology, digital transformation or IT strategy. Strong understanding of cyber governance, resilience and technology risk. Experience leading multi-disciplinary digital/IT teams. Expertise in supplier governance and technology procurement. Excellent communication and influencing skills at executive level. Experience overseeing responsible adoption of AI and automation technologies. Desirable Experience in housing/care/regulatory sectors. Experience with AI, automation or enterprise digital change. Strategic technology leadership experience. Strong background in digital transformation and system optimisation. Experience in cyber security, risk and governance. Excellent communication and influencing skills. Job Offer Flexible pension scheme with up to 7% employers' contribution £70 - £75K base salary Enhanced sick, maternity and paternity pay Subsidised wellbeing events 28 days A/L + 1 extra day at Christmas Purchase or sell up to one weeks leave per year Extra day (in year) given for 100% attendance Free Parking
Trinity House Group
Director of Finance & Resources
Trinity House Group
Director of Finance & Resources Birmingham Royal Ballet Leadership Role Birmingham (hybrid) Shape the future of a world-class cultural institution. Birmingham Royal Ballet is one of the UK's leading ballet companies, renowned globally for both classical excellence and bold contemporary work, reaching audiences across the UK and internationally. We are now seeking an exceptional Director of Finance & Resources to join our Executive Team at a pivotal moment, driving long-term sustainability, strengthening operations, and enabling ambitious artistic growth. The Opportunity This is more than a finance leadership role. It is a strategic position at the heart of a purpose-led organisation with operational responsibility for a multi-disciplinary finance, property and IT teams within a complex, global touring organisation. As a key member of the Executive Team, you will: Partner with the CEO and Board to shape organisational strategy and direction Lead Finance, IT, and Property functions to deliver high performance and innovation Act as Company Secretary, ensuring strong governance and regulatory compliance Develop a service-led approach for department teams delivering business support services across the business. Drive data-led decision making and evaluate new commercial opportunities Your Impact Build a financially resilient organisation that supports world-class artistic output Lead strategic financial modelling across productions, touring, and new ventures Oversee digital and infrastructure transformation to future-proof operations Enable income diversification through partnerships, innovation, and insight Champion a culture of business support services operating in a spirit of collaboration, transparency, accountability, and continuous improvement About You We are looking for a strategic, commercially astute leader who brings: Executive-level finance leadership experience Strong governance, risk, and stakeholder management expertise A track record of leading transformation across finance and operations The ability to balance artistic ambition with financial sustainability A passion for purpose led organisations and cultural impact Why Birmingham Royal Ballet? Join a globally respected organisation at the forefront of artistic innovation Play a pivotal role in shaping the future of ballet and cultural engagement Be part of a leadership team committed to excellence, diversity, and creativity Help deliver a mission to bring world-class ballet to the widest possible audiences Rewards & Benefits Salary up to £95,000 Generous holiday Enhanced pension Hybrid working If you're ready to combine strategic leadership with meaningful cultural impact, please apply.
May 12, 2026
Full time
Director of Finance & Resources Birmingham Royal Ballet Leadership Role Birmingham (hybrid) Shape the future of a world-class cultural institution. Birmingham Royal Ballet is one of the UK's leading ballet companies, renowned globally for both classical excellence and bold contemporary work, reaching audiences across the UK and internationally. We are now seeking an exceptional Director of Finance & Resources to join our Executive Team at a pivotal moment, driving long-term sustainability, strengthening operations, and enabling ambitious artistic growth. The Opportunity This is more than a finance leadership role. It is a strategic position at the heart of a purpose-led organisation with operational responsibility for a multi-disciplinary finance, property and IT teams within a complex, global touring organisation. As a key member of the Executive Team, you will: Partner with the CEO and Board to shape organisational strategy and direction Lead Finance, IT, and Property functions to deliver high performance and innovation Act as Company Secretary, ensuring strong governance and regulatory compliance Develop a service-led approach for department teams delivering business support services across the business. Drive data-led decision making and evaluate new commercial opportunities Your Impact Build a financially resilient organisation that supports world-class artistic output Lead strategic financial modelling across productions, touring, and new ventures Oversee digital and infrastructure transformation to future-proof operations Enable income diversification through partnerships, innovation, and insight Champion a culture of business support services operating in a spirit of collaboration, transparency, accountability, and continuous improvement About You We are looking for a strategic, commercially astute leader who brings: Executive-level finance leadership experience Strong governance, risk, and stakeholder management expertise A track record of leading transformation across finance and operations The ability to balance artistic ambition with financial sustainability A passion for purpose led organisations and cultural impact Why Birmingham Royal Ballet? Join a globally respected organisation at the forefront of artistic innovation Play a pivotal role in shaping the future of ballet and cultural engagement Be part of a leadership team committed to excellence, diversity, and creativity Help deliver a mission to bring world-class ballet to the widest possible audiences Rewards & Benefits Salary up to £95,000 Generous holiday Enhanced pension Hybrid working If you're ready to combine strategic leadership with meaningful cultural impact, please apply.
University of Surrey
Cybersecurity Continuous Improvement Manager
University of Surrey Guildford, Surrey
As part of an exciting digital transformation, the University of Surrey is seeking a Cyber Security Continuous Improvement Manager. In this senior role, you will shape and strengthen the University's cyber resilience, ensuring our security capabilities, controls and behaviours continuously evolve in response to an ever changing threat landscape. We value, empower and support every member of staff to get the best out of your unique talents, so you'll be rewarded with a generous salary, 32 days holiday PLUS Bank Holidays, pension contribution of 14.5%, and a unique and vibrant working environment. Role & Responsibilities: You will play a central role in how the University identifies, manages and adapts to cyber risk-using data, intelligence and sector best practice to guide decision making. The post leads our shift from reactive to proactive security, driving behavioural and cultural change across the institution and embedding clear accountability for cyber risk. Beyond formal project delivery, you will oversee continuous improvement activity-translating operational insight from metrics, audits, incidents and risk assessments into practical, business as usual enhancements. This work ensures faster detection and response, greater organisational readiness, and more resilient incident management processes. Responsibilities include: Lead continuous improvement - develop and implement a structured, continuous improvement roadmap to enhance the University's cybersecurity maturity over time. Drive risk reduction initiatives - oversee the identification, tracking and mitigation or cyber risks, ensuring continuous reduction of vulnerabilities across systems and processes enabling and influencing executive risk decision making. Lead on internal exercises and post incident reviews - Lead lessons learned activities, ensuring root causes are addressed and translated into practical, proportionate improvements. Accountability for ensuring organisational learning is embedded. Establish metrics and reporting - define and manage key performance indicators and key risk indicators to measure the effectiveness of controls and improvement efforts and which allow informed and timely decision making at senior levels of the organisation. Support during cyber security incidents - Assisting the Director of Cyber Security and the Head of Cyber Security Operations by facilitating structured engagement between Cyber Operations, Cyber Risk & Compliance, IT Services, Communications, and other University senior stakeholders, ensuring clarity of roles, actions, and timelines. The IT team at Surrey are plugged in to the whole University, and our digital transformation work underpins the University's strategy. IT is growing our digital transformation capability, improving student experience, and helping increase our research impact. It's a vibrant and exciting time to join a great and well-respected team at the heart of the University's strategic plans. What's in it for you? We think Surrey is an amazing place to work, and we are carefully crafting a dynamic, flexible, and fun place to work and thrive. Our campus is a beautiful, leafy environment with carefully designed gardens, vibrant green playing fields, and a picturesque lake. With the buzz of student life and superb working facilities, the University is a global community of ideas and people, dedicated to life-changing education and research in an inspiring, innovative and diverse environment. Alongside our gorgeous campus setting, collegiate on-site atmosphere and plentiful development opportunities, we also offer: Competitive Salary Market leading Pension Up to 40 DAYS Holiday: 25 Days annual leave + 7 University Days + Bank Holidays Travel & Family benefits including subsidised rail fare, cycle to work scheme and on-site childcare Access to on site leisure facilities at discounted rates For more information or to be considered for the role, please apply via the University of Surrey Website. The University is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities. Further details Job Description
May 12, 2026
Full time
As part of an exciting digital transformation, the University of Surrey is seeking a Cyber Security Continuous Improvement Manager. In this senior role, you will shape and strengthen the University's cyber resilience, ensuring our security capabilities, controls and behaviours continuously evolve in response to an ever changing threat landscape. We value, empower and support every member of staff to get the best out of your unique talents, so you'll be rewarded with a generous salary, 32 days holiday PLUS Bank Holidays, pension contribution of 14.5%, and a unique and vibrant working environment. Role & Responsibilities: You will play a central role in how the University identifies, manages and adapts to cyber risk-using data, intelligence and sector best practice to guide decision making. The post leads our shift from reactive to proactive security, driving behavioural and cultural change across the institution and embedding clear accountability for cyber risk. Beyond formal project delivery, you will oversee continuous improvement activity-translating operational insight from metrics, audits, incidents and risk assessments into practical, business as usual enhancements. This work ensures faster detection and response, greater organisational readiness, and more resilient incident management processes. Responsibilities include: Lead continuous improvement - develop and implement a structured, continuous improvement roadmap to enhance the University's cybersecurity maturity over time. Drive risk reduction initiatives - oversee the identification, tracking and mitigation or cyber risks, ensuring continuous reduction of vulnerabilities across systems and processes enabling and influencing executive risk decision making. Lead on internal exercises and post incident reviews - Lead lessons learned activities, ensuring root causes are addressed and translated into practical, proportionate improvements. Accountability for ensuring organisational learning is embedded. Establish metrics and reporting - define and manage key performance indicators and key risk indicators to measure the effectiveness of controls and improvement efforts and which allow informed and timely decision making at senior levels of the organisation. Support during cyber security incidents - Assisting the Director of Cyber Security and the Head of Cyber Security Operations by facilitating structured engagement between Cyber Operations, Cyber Risk & Compliance, IT Services, Communications, and other University senior stakeholders, ensuring clarity of roles, actions, and timelines. The IT team at Surrey are plugged in to the whole University, and our digital transformation work underpins the University's strategy. IT is growing our digital transformation capability, improving student experience, and helping increase our research impact. It's a vibrant and exciting time to join a great and well-respected team at the heart of the University's strategic plans. What's in it for you? We think Surrey is an amazing place to work, and we are carefully crafting a dynamic, flexible, and fun place to work and thrive. Our campus is a beautiful, leafy environment with carefully designed gardens, vibrant green playing fields, and a picturesque lake. With the buzz of student life and superb working facilities, the University is a global community of ideas and people, dedicated to life-changing education and research in an inspiring, innovative and diverse environment. Alongside our gorgeous campus setting, collegiate on-site atmosphere and plentiful development opportunities, we also offer: Competitive Salary Market leading Pension Up to 40 DAYS Holiday: 25 Days annual leave + 7 University Days + Bank Holidays Travel & Family benefits including subsidised rail fare, cycle to work scheme and on-site childcare Access to on site leisure facilities at discounted rates For more information or to be considered for the role, please apply via the University of Surrey Website. The University is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities. Further details Job Description
Verelogic
Senior Manager
Verelogic Inverness, Highland
Job Title: Senior Manager Location: Inverness Salary: Based on Experience Our client is seeking an experienced Senior Manager to join their Inverness office. The successful candidate will lead a portfolio of clients, provide high-level oversight of accounts, tax computations, statutory reporting, and strategic advisory services while ensuring full compliance with UK accounting and regulatory standards. The role requires advanced technical expertise in financial reporting, tax planning, management accounts, and business performance analysis, alongside strong proficiency in cloud accounting systems, IRIS, Excel, and digital workflow tools. The Senior Manager will play a key leadership role in mentoring and developing teams, driving operational efficiency, supporting business growth initiatives, and maintaining strong client relationships as a trusted advisor. The position also involves contributing to strategic decision-making, overseeing profitability and resource planning, and championing continuous improvement and digital transformation across the firm. Technical Expertise (Advanced): High-level review of accounts, tax computations, and financial statements Advising clients on complex technical matters including tax planning and structuring Oversight of preparation and filing of statutory accounts under FRS 102 and FRS 105 Providing insight into management accounts, KPIs, and business performance Ensuring technical accuracy and regulatory compliance across all work Keeping up to date with changes in accounting and tax legislation and ensuring team compliance Supporting implementation of new accounting standards and regulatory updates across the firm Software Skills: Proficient in accounting software, including: Xero QuickBooks Online Freeagent Sage 50 / Sage Business Cloud Experience using tax and accounts production software IRIS Skilled in Microsoft Excel Comfortable working with digital document and workflow systems (e.g., Dext, Hubdoc) Familiar with practice management systems- Iris and SPS Organisational & Analytical Skills: Strong attention to detail and high accuracy standards Capable of analysing financial data to identify trends or discrepancies Well-organised and efficient under pressure Effective multitasking and time management skills Proactive and solution-oriented with continuous improvement mindset Able to manage competing demands and tight deadlines across clients Leadership & Team Development: Managing and mentoring managers, seniors, and trainees across departments Leading recruitment, appraisals, and performance reviews Setting training objectives and supporting team CPD and exam progression Encouraging a culture of continuous improvement and accountability Driving staff engagement and contributing to a positive workplace culture Leading internal training sessions and sharing technical knowledge firmwide Strategic & Management Skills: Leading a portfolio of clients, ensuring high-quality service and client satisfaction Strategic planning and oversight of practice-wide workflows and resource allocation Monitoring profitability and performance of client engagements Developing and implementing internal processes to improve efficiency and compliance Supporting business development through networking, referrals, and client retention Identifying opportunities for advisory services and cross-selling firm offerings Preparing internal management reports for partners/directors Contributing to strategic decision-making and growth initiatives within the firm Ensuring compliance with ISQM (UK) 1 and other relevant quality standards Managing billing, WIP recovery, and debtor management for assigned portfolio Client Relationship Management: Acting as the primary point of contact for key clients Advising on business strategy, growth, tax efficiency, and risk management Leading client meetings and presenting financial insights at board level Building long-term client relationships based on trust, responsiveness, and value Managing client expectations and resolving escalated issues professionally Software & Digital Competence: Advanced user of cloud accounting software (Xero, QuickBooks, Sage Business Cloud) Oversight of firm-wide adoption of practice management systems (e.g., Karbon, Accountancy Manager) Proficient in accounts/tax production software (e.g., IRIS, CCH, TaxCalc, VT Final Accounts) Strong Excel skills for financial modelling, budgeting, and analysis Championing digital transformation and workflow automation across the firm
May 11, 2026
Full time
Job Title: Senior Manager Location: Inverness Salary: Based on Experience Our client is seeking an experienced Senior Manager to join their Inverness office. The successful candidate will lead a portfolio of clients, provide high-level oversight of accounts, tax computations, statutory reporting, and strategic advisory services while ensuring full compliance with UK accounting and regulatory standards. The role requires advanced technical expertise in financial reporting, tax planning, management accounts, and business performance analysis, alongside strong proficiency in cloud accounting systems, IRIS, Excel, and digital workflow tools. The Senior Manager will play a key leadership role in mentoring and developing teams, driving operational efficiency, supporting business growth initiatives, and maintaining strong client relationships as a trusted advisor. The position also involves contributing to strategic decision-making, overseeing profitability and resource planning, and championing continuous improvement and digital transformation across the firm. Technical Expertise (Advanced): High-level review of accounts, tax computations, and financial statements Advising clients on complex technical matters including tax planning and structuring Oversight of preparation and filing of statutory accounts under FRS 102 and FRS 105 Providing insight into management accounts, KPIs, and business performance Ensuring technical accuracy and regulatory compliance across all work Keeping up to date with changes in accounting and tax legislation and ensuring team compliance Supporting implementation of new accounting standards and regulatory updates across the firm Software Skills: Proficient in accounting software, including: Xero QuickBooks Online Freeagent Sage 50 / Sage Business Cloud Experience using tax and accounts production software IRIS Skilled in Microsoft Excel Comfortable working with digital document and workflow systems (e.g., Dext, Hubdoc) Familiar with practice management systems- Iris and SPS Organisational & Analytical Skills: Strong attention to detail and high accuracy standards Capable of analysing financial data to identify trends or discrepancies Well-organised and efficient under pressure Effective multitasking and time management skills Proactive and solution-oriented with continuous improvement mindset Able to manage competing demands and tight deadlines across clients Leadership & Team Development: Managing and mentoring managers, seniors, and trainees across departments Leading recruitment, appraisals, and performance reviews Setting training objectives and supporting team CPD and exam progression Encouraging a culture of continuous improvement and accountability Driving staff engagement and contributing to a positive workplace culture Leading internal training sessions and sharing technical knowledge firmwide Strategic & Management Skills: Leading a portfolio of clients, ensuring high-quality service and client satisfaction Strategic planning and oversight of practice-wide workflows and resource allocation Monitoring profitability and performance of client engagements Developing and implementing internal processes to improve efficiency and compliance Supporting business development through networking, referrals, and client retention Identifying opportunities for advisory services and cross-selling firm offerings Preparing internal management reports for partners/directors Contributing to strategic decision-making and growth initiatives within the firm Ensuring compliance with ISQM (UK) 1 and other relevant quality standards Managing billing, WIP recovery, and debtor management for assigned portfolio Client Relationship Management: Acting as the primary point of contact for key clients Advising on business strategy, growth, tax efficiency, and risk management Leading client meetings and presenting financial insights at board level Building long-term client relationships based on trust, responsiveness, and value Managing client expectations and resolving escalated issues professionally Software & Digital Competence: Advanced user of cloud accounting software (Xero, QuickBooks, Sage Business Cloud) Oversight of firm-wide adoption of practice management systems (e.g., Karbon, Accountancy Manager) Proficient in accounts/tax production software (e.g., IRIS, CCH, TaxCalc, VT Final Accounts) Strong Excel skills for financial modelling, budgeting, and analysis Championing digital transformation and workflow automation across the firm
Vivo Talent
It Operations Manager - Interim
Vivo Talent
Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared Job Title: Interim Head of Digital Operations INSIDE IR35 Day Rate - £500 per day Duration: 3-4 months (initial) Location: London, 2 Days Per week Start: ASAP Overview We're seeking an experienced Interim Head of Digital / IT Operations to stabilise and lead core technology operations across infrastructure and systems, within a Microsoft Azure environment. This is a hands-on leadership role focused on ensuring operational resilience, driving performance, and providing clear direction across digital operations during a critical period of change. Key Responsibilities Provide interim leadership across IT Operations, covering infrastructure & Systems Own the stability, performance, and security of a predominantly Azure-based cloud estate Lead and support teams across: Cloud Infrastructure (Azure) Systems / Enterprise Applications Service Operations / IT Support Assess current operating model and implement quick-win improvements to enhance reliability and efficiency Drive incident, problem, and change management maturity Ensure robust governance, monitoring, and reporting across services Partner with senior stakeholders to align operations with wider digital and transformation objectives Manage third-party vendors and service providers, ensuring delivery against SLAs Support ongoing or planned cloud optimisation / migration initiatives. Key Skills & Experience Proven experience operating at Head of / Director level in Digital or IT Operations (interim exposure preferred) Strong background in cloud-first environments, particularly Microsoft Azure Deep understanding of: Infrastructure operations (cloud & hybrid) IT service management (e.g. ITIL frameworks) Track record of stabilising or transforming underperforming operations Comfortable operating in ambiguous, fast-paced environments with immediate impact expected Strong stakeholder management - able to engage at exec level and translate technical issues into business impact Experience managing third-party vendors and outsourced services Desirable Familiarity with security and compliance frameworks in cloud environments Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared
May 11, 2026
Contractor
Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared Job Title: Interim Head of Digital Operations INSIDE IR35 Day Rate - £500 per day Duration: 3-4 months (initial) Location: London, 2 Days Per week Start: ASAP Overview We're seeking an experienced Interim Head of Digital / IT Operations to stabilise and lead core technology operations across infrastructure and systems, within a Microsoft Azure environment. This is a hands-on leadership role focused on ensuring operational resilience, driving performance, and providing clear direction across digital operations during a critical period of change. Key Responsibilities Provide interim leadership across IT Operations, covering infrastructure & Systems Own the stability, performance, and security of a predominantly Azure-based cloud estate Lead and support teams across: Cloud Infrastructure (Azure) Systems / Enterprise Applications Service Operations / IT Support Assess current operating model and implement quick-win improvements to enhance reliability and efficiency Drive incident, problem, and change management maturity Ensure robust governance, monitoring, and reporting across services Partner with senior stakeholders to align operations with wider digital and transformation objectives Manage third-party vendors and service providers, ensuring delivery against SLAs Support ongoing or planned cloud optimisation / migration initiatives. Key Skills & Experience Proven experience operating at Head of / Director level in Digital or IT Operations (interim exposure preferred) Strong background in cloud-first environments, particularly Microsoft Azure Deep understanding of: Infrastructure operations (cloud & hybrid) IT service management (e.g. ITIL frameworks) Track record of stabilising or transforming underperforming operations Comfortable operating in ambiguous, fast-paced environments with immediate impact expected Strong stakeholder management - able to engage at exec level and translate technical issues into business impact Experience managing third-party vendors and outsourced services Desirable Familiarity with security and compliance frameworks in cloud environments Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared Head of Digital Operations / Interim Head of Digital Operations / Inside IR35 / London / 2 Days per week / SC Cleared
OOH Director
Publicis Groupe UK
Company Description Spark Foundry make up part of a thriving global media network and are part of the Publicis Groupe, one of the world's leading communications groups. We are globally connected with over 8,000 employees in 110 offices across 70 countries. Who We Are in the UK? Spark Foundry, the Acceleration Agency. We help brands to identify, learn and respond to opportunities faster than the competition. Every client has an area of their business they need to accelerate, from short-term goals to long-term transformation. We've proven our approach during the most difficult year on record. Now we're using it to provide a launchpad for their future. Come be an accelerator with us. How we accelerate Planning: an approach that works in practice rather than theory, arming planners with the ability to create cutting edge campaigns Intelligence: a suite of tools that give definitive answers to big questions, and uncovers actionable insights about real people Trading: a model built on flexibility and trusted relationships, underpinned with bold guarantees Relationships: a culture of asking challenging questions to better understand the brief - we are not a 'yes' agency People: a strong history of recruiting talent from diverse backgrounds and accelerating their careers Our Commitment We are diverse though our experience, people and the clients we look after - and we celebrate that diversity. Our people hold us accountable to our beliefs and via regular surveys and our grass roots D&I team, The Collective, and internal next generation board, Firestarters, we hold regular events and work continually towards generating ideas, initiatives and educating our people to ensure we are a diverse and inclusive agency. As part of our dedication to create an inclusive and diverse workforce, Spark Foundry is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity or religion. Overview The Account Director is responsible for leading the delivery of the Spark OOH offering, across their assigned clients. You will also be a critical support to the Business Director in delivering the agency development plan, cultivating a high-performing team, and pioneering a market-leading Publicis Media OOH product. As the Account Director, you will lead the direct reports in the day-to-day delivery of 'best-in-class OOH solutions, which are integrated, data-driven, technology-enabled and innovative. You will be accountable for continually motivating the team and developing their capability; ensuring output is consistently high quality, efficient, accurate and profitable. You will be responsible for the effective deployment and evolution of the 'Planning Framework'. Your responsibility will also include ensuring all working processes are compliant with Operations ways of working and Sparks SLAs. Working with the centralised Trading team and PMX, you will ensure contractual (i.e., PRFs) and commercial (i.e., spend direction/APEX) objectives are met for your Clients. The Account Director creates and implements business development plans for assigned 'Key Clients'. These plans must be aligned to the Spark Agency Development plan KPIs; as set out by your Business Director. Your remit will also include the day-to-day mobilisation of your team centred on the Spark vision; inspiring the agency so that all organic growth and new business opportunities are capitalised on. Responsibilities Own delivery of revenue, billing targets and strategic KPIs across allocated OOH clients Lead new business activity including pricing, submissions, propositions, presentations and client transitions Develop and execute SMART Key Client growth plans in partnership with senior stakeholders Translate client business strategies into high-impact OOH planning, buying and activation solutions Drive best-in-class OOH planning and buying, ensuring SLA, PRF and ECOS compliance Lead cross-functional collaboration (trading, activation, data, innovation, automation) to maximise ROI Build transformational media owner partnerships and agile trading strategies to unlock incremental growth Oversee resource planning, team workloads and delivery quality across all client briefs Champion automation, data, dynamic and APEX opportunities to improve performance and efficiency Ensure commercial governance: forecasting, financial accuracy, audits, guarantees and reporting Proactively manage senior client, planner, investment and media owner relationships Provide clear performance reporting, insights and recommendations to Business Director and leadership Lead and develop high-performing teams through coaching, training, appraisals and capability building Promote OOH effectiveness internally and externally through case studies, events and thought leadership Drive continuous improvement by sharing best practice across Publicis Media and evolving the OOH offer Qualifications Excellent OOH knowledge and broad experience in planning and buying, including the application of all industry and internal planning and administration tools e.g. Purl, Route, Planner, and Touchpoints. High level of knowledge and experience in the broad marketing and advertising landscape as well as being an expert in OOH. Strong understanding of digital media concepts, propositions and Posterscope digital services. Excellent negotiation skills to convert client challenges into solutions which deliver against commercial objectives and campaign KPIs. Strong project management skills to handle a high volume of work and allocate resources and work types in the most efficient and effective way. Excellent understanding of the business priorities and strategy to appreciate the impact of any emerging trends and technology to identify any specific business development opportunities. Resilient and able to handle conflict in a pressurised environment with an energised and enthusiastic approach and a high level of tenacity. Demonstrates a strong collaborative approach to sharing ideas and business intelligence which supports the overall performance of the function and the business. Excellent communication and presentation skills with the ability to influence a broad range of senior external and internal stakeholders. Excellent relationship builder, who can pro-actively build and maintain agency and client contacts and become a trusted advisor. Capable of managing the day-to-day working interactions with agency planners, Central Trading Team, Media Owner partners and Clients. Strong commercial skills to identify specific opportunities to develop organic business, maintain high-spending clients and convert new advertisers to OOH. Capable of managing brief pipelines, anticipating challenges and providing potential solutions. Strategic thinker demonstrating strong skills in presenting innovative thinking and solutions to clients. Strong leadership skills to manage, motivate and coach, with the ability to inspire a diverse group of people. Additional Information Zenith UK has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Planswe also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
May 09, 2026
Full time
Company Description Spark Foundry make up part of a thriving global media network and are part of the Publicis Groupe, one of the world's leading communications groups. We are globally connected with over 8,000 employees in 110 offices across 70 countries. Who We Are in the UK? Spark Foundry, the Acceleration Agency. We help brands to identify, learn and respond to opportunities faster than the competition. Every client has an area of their business they need to accelerate, from short-term goals to long-term transformation. We've proven our approach during the most difficult year on record. Now we're using it to provide a launchpad for their future. Come be an accelerator with us. How we accelerate Planning: an approach that works in practice rather than theory, arming planners with the ability to create cutting edge campaigns Intelligence: a suite of tools that give definitive answers to big questions, and uncovers actionable insights about real people Trading: a model built on flexibility and trusted relationships, underpinned with bold guarantees Relationships: a culture of asking challenging questions to better understand the brief - we are not a 'yes' agency People: a strong history of recruiting talent from diverse backgrounds and accelerating their careers Our Commitment We are diverse though our experience, people and the clients we look after - and we celebrate that diversity. Our people hold us accountable to our beliefs and via regular surveys and our grass roots D&I team, The Collective, and internal next generation board, Firestarters, we hold regular events and work continually towards generating ideas, initiatives and educating our people to ensure we are a diverse and inclusive agency. As part of our dedication to create an inclusive and diverse workforce, Spark Foundry is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity or religion. Overview The Account Director is responsible for leading the delivery of the Spark OOH offering, across their assigned clients. You will also be a critical support to the Business Director in delivering the agency development plan, cultivating a high-performing team, and pioneering a market-leading Publicis Media OOH product. As the Account Director, you will lead the direct reports in the day-to-day delivery of 'best-in-class OOH solutions, which are integrated, data-driven, technology-enabled and innovative. You will be accountable for continually motivating the team and developing their capability; ensuring output is consistently high quality, efficient, accurate and profitable. You will be responsible for the effective deployment and evolution of the 'Planning Framework'. Your responsibility will also include ensuring all working processes are compliant with Operations ways of working and Sparks SLAs. Working with the centralised Trading team and PMX, you will ensure contractual (i.e., PRFs) and commercial (i.e., spend direction/APEX) objectives are met for your Clients. The Account Director creates and implements business development plans for assigned 'Key Clients'. These plans must be aligned to the Spark Agency Development plan KPIs; as set out by your Business Director. Your remit will also include the day-to-day mobilisation of your team centred on the Spark vision; inspiring the agency so that all organic growth and new business opportunities are capitalised on. Responsibilities Own delivery of revenue, billing targets and strategic KPIs across allocated OOH clients Lead new business activity including pricing, submissions, propositions, presentations and client transitions Develop and execute SMART Key Client growth plans in partnership with senior stakeholders Translate client business strategies into high-impact OOH planning, buying and activation solutions Drive best-in-class OOH planning and buying, ensuring SLA, PRF and ECOS compliance Lead cross-functional collaboration (trading, activation, data, innovation, automation) to maximise ROI Build transformational media owner partnerships and agile trading strategies to unlock incremental growth Oversee resource planning, team workloads and delivery quality across all client briefs Champion automation, data, dynamic and APEX opportunities to improve performance and efficiency Ensure commercial governance: forecasting, financial accuracy, audits, guarantees and reporting Proactively manage senior client, planner, investment and media owner relationships Provide clear performance reporting, insights and recommendations to Business Director and leadership Lead and develop high-performing teams through coaching, training, appraisals and capability building Promote OOH effectiveness internally and externally through case studies, events and thought leadership Drive continuous improvement by sharing best practice across Publicis Media and evolving the OOH offer Qualifications Excellent OOH knowledge and broad experience in planning and buying, including the application of all industry and internal planning and administration tools e.g. Purl, Route, Planner, and Touchpoints. High level of knowledge and experience in the broad marketing and advertising landscape as well as being an expert in OOH. Strong understanding of digital media concepts, propositions and Posterscope digital services. Excellent negotiation skills to convert client challenges into solutions which deliver against commercial objectives and campaign KPIs. Strong project management skills to handle a high volume of work and allocate resources and work types in the most efficient and effective way. Excellent understanding of the business priorities and strategy to appreciate the impact of any emerging trends and technology to identify any specific business development opportunities. Resilient and able to handle conflict in a pressurised environment with an energised and enthusiastic approach and a high level of tenacity. Demonstrates a strong collaborative approach to sharing ideas and business intelligence which supports the overall performance of the function and the business. Excellent communication and presentation skills with the ability to influence a broad range of senior external and internal stakeholders. Excellent relationship builder, who can pro-actively build and maintain agency and client contacts and become a trusted advisor. Capable of managing the day-to-day working interactions with agency planners, Central Trading Team, Media Owner partners and Clients. Strong commercial skills to identify specific opportunities to develop organic business, maintain high-spending clients and convert new advertisers to OOH. Capable of managing brief pipelines, anticipating challenges and providing potential solutions. Strategic thinker demonstrating strong skills in presenting innovative thinking and solutions to clients. Strong leadership skills to manage, motivate and coach, with the ability to inspire a diverse group of people. Additional Information Zenith UK has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Planswe also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Work Wales
Business Manager / Practice Manager
Work Wales Llanelli, Dyfed
Business Manager / Practice Manager Llanelli £40000 PA Base £50000 PA OTE The Company Opportunity to join a fast-growing technology accountancy group built on cloud accounting, AI, and proactive partnerships. This company is not your typical accountancy firm. They have invested in creating systems and procedures to be tomorrows tech driven industry today. Their mission is to acquire traditional practices and transform them into modern, efficient, high-performing businesses. To make this happen, they need a Business / Practice Manager to become the operational heartbeat and to sit at the centre of their growth a leader who can turn strategy into reality and people into a high-performing team. The Role This is a permanent full-time position offering flexible / hybrid work although regular presence across offices will be required. This isn't a passive management job. You will be the bridge between the Directors' vision and daily operations. While the Directors focus on acquisitions and growth, you will own the business performance, people development, and the seamless integration of newly acquired practices. It is a broad, senior, hands-on management role. Duties will include: Operational Leadership: Bringing structure and pace to our office in Llanelli, the Ammanford Team and new locations as they come on board, ensuring work is delivered brilliantly and efficiently. Acquisition Integration and Change Management: Leading the practical transformation for new practices as they come onboard guiding traditional teams through the change to our modern systems and culture, ensuring consistency across all branches. Providing training and on-going support throughout the process. Continuous Improvements: Identifying inefficiencies, removing duplication and improving workflows and systems as required People & Culture: Managing, mentoring, and empowering a multi-site and remote team is a key element of this role. Creating a culture of accountability and growth by providing training and ongoing support to individuals and the team as a whole. Tech Mastery: Overseeing our extensive range of digital platforms. You don't need to be an IT expert, but you must love using tech to simplify complexity and curious to learn and use the latest systems available. Performance Tracking: Developing, maintaining and reporting on KPIs to give the Directors a clear, data-driven picture of our success. Creating reports through interpretation of data across all aspects of the business Compliance and governance: Ensuring regulatory requirements are met, office risk assessments and internal process audits are completed timeously as well as ensuring policies and procedures are up to date. Client Service Standards: Working with the administration and accounting teams to ensure clients feel informed, valued and supported. Administrative Excellence: Overseeing performance of the administrative team providing training and support, ensuring accuracy, processes are followed and systems up to date Marketing Coordination: Support the directors by o verseeing and supporting external marketing functions. Requirements You don't need to be an accountant. In fact, we welcome applications from business managers from professional services, financial services, healthcare, retail, hospitality, or any operationally complex sector. Although experience in a regulated, client-facing or numbers driven environment is desirable. What matters most is your experience and ability to lead people and manage change. The successful applicant will have the following skills, experience and attributes: An Experienced Business or Practice Manager: Experienced in managing people, processes and business operations in a growing or changing organisation. A Change Leader: You will have change management experience and know how to bring people with you through clear communication, training, building trust and empathy. Operationally Sharp: You will be commercially aware, well organised, able to manage multiple priorities, experienced in maintaining and improving systems, project management and compliance Numerate & Tech-Savvy: You will need solid IT skills, be comfortable with numbers. You will be curious about and able to learn new software with ease. Experience in working with budgets, creating and analysing reports is also required. Strong People Skills: Able to manage and develop staff to their full potential by building relationships, developing trust and provide practical hands-on training. Have impeccable customer service skills, not afraid of conflict, high levels of empathy and able to successfully lead a team. Energetic, Positive and Resilient: Happy to be hands-on working in the team, implementing change and challenging imperfection, solving problems and celebrating successes. Flexible and Progressive: You will grow with the company embracing new acquisitions across South Wales adapting your role along the way In Return This is a rare opportunity to be a key architect of a growing business. You won't just be managing what exists, you will be helping to build what comes next. As the company grows, there is a genuine path for you to also grow within the group. The base salary on Offer is £40000 PA with an uncapped Bonus based on Company turnover. Your OTE based on KPI's will be £50000 PA If you're ready to trade "the way it's always been done" for a role where you can actually make an impact, we want to hear from you. For more information contact Kim Simpson of Work Wales for a confidential discussion.
May 09, 2026
Full time
Business Manager / Practice Manager Llanelli £40000 PA Base £50000 PA OTE The Company Opportunity to join a fast-growing technology accountancy group built on cloud accounting, AI, and proactive partnerships. This company is not your typical accountancy firm. They have invested in creating systems and procedures to be tomorrows tech driven industry today. Their mission is to acquire traditional practices and transform them into modern, efficient, high-performing businesses. To make this happen, they need a Business / Practice Manager to become the operational heartbeat and to sit at the centre of their growth a leader who can turn strategy into reality and people into a high-performing team. The Role This is a permanent full-time position offering flexible / hybrid work although regular presence across offices will be required. This isn't a passive management job. You will be the bridge between the Directors' vision and daily operations. While the Directors focus on acquisitions and growth, you will own the business performance, people development, and the seamless integration of newly acquired practices. It is a broad, senior, hands-on management role. Duties will include: Operational Leadership: Bringing structure and pace to our office in Llanelli, the Ammanford Team and new locations as they come on board, ensuring work is delivered brilliantly and efficiently. Acquisition Integration and Change Management: Leading the practical transformation for new practices as they come onboard guiding traditional teams through the change to our modern systems and culture, ensuring consistency across all branches. Providing training and on-going support throughout the process. Continuous Improvements: Identifying inefficiencies, removing duplication and improving workflows and systems as required People & Culture: Managing, mentoring, and empowering a multi-site and remote team is a key element of this role. Creating a culture of accountability and growth by providing training and ongoing support to individuals and the team as a whole. Tech Mastery: Overseeing our extensive range of digital platforms. You don't need to be an IT expert, but you must love using tech to simplify complexity and curious to learn and use the latest systems available. Performance Tracking: Developing, maintaining and reporting on KPIs to give the Directors a clear, data-driven picture of our success. Creating reports through interpretation of data across all aspects of the business Compliance and governance: Ensuring regulatory requirements are met, office risk assessments and internal process audits are completed timeously as well as ensuring policies and procedures are up to date. Client Service Standards: Working with the administration and accounting teams to ensure clients feel informed, valued and supported. Administrative Excellence: Overseeing performance of the administrative team providing training and support, ensuring accuracy, processes are followed and systems up to date Marketing Coordination: Support the directors by o verseeing and supporting external marketing functions. Requirements You don't need to be an accountant. In fact, we welcome applications from business managers from professional services, financial services, healthcare, retail, hospitality, or any operationally complex sector. Although experience in a regulated, client-facing or numbers driven environment is desirable. What matters most is your experience and ability to lead people and manage change. The successful applicant will have the following skills, experience and attributes: An Experienced Business or Practice Manager: Experienced in managing people, processes and business operations in a growing or changing organisation. A Change Leader: You will have change management experience and know how to bring people with you through clear communication, training, building trust and empathy. Operationally Sharp: You will be commercially aware, well organised, able to manage multiple priorities, experienced in maintaining and improving systems, project management and compliance Numerate & Tech-Savvy: You will need solid IT skills, be comfortable with numbers. You will be curious about and able to learn new software with ease. Experience in working with budgets, creating and analysing reports is also required. Strong People Skills: Able to manage and develop staff to their full potential by building relationships, developing trust and provide practical hands-on training. Have impeccable customer service skills, not afraid of conflict, high levels of empathy and able to successfully lead a team. Energetic, Positive and Resilient: Happy to be hands-on working in the team, implementing change and challenging imperfection, solving problems and celebrating successes. Flexible and Progressive: You will grow with the company embracing new acquisitions across South Wales adapting your role along the way In Return This is a rare opportunity to be a key architect of a growing business. You won't just be managing what exists, you will be helping to build what comes next. As the company grows, there is a genuine path for you to also grow within the group. The base salary on Offer is £40000 PA with an uncapped Bonus based on Company turnover. Your OTE based on KPI's will be £50000 PA If you're ready to trade "the way it's always been done" for a role where you can actually make an impact, we want to hear from you. For more information contact Kim Simpson of Work Wales for a confidential discussion.
Hays Technology
IDAM Security Senior Architect
Hays Technology City, London
Identity and Access Management Senior Architect (Manager/Senior Manager) London / Manchester / Leeds / Edinburgh Hybrid - 2/3 days per week in office Permanent - 70,000 - 105,000 + benefits Hays Technology are working with a global business consultancy organisation who are looking for a variety of Identity and Access Management professionals. The team you'll be working within is responsible for providing Identity and Access Management services to a wide range of clients. You'll be working on projects to provide IAM solutions to clients, running IAM diagnostics, assisting with strategy definition and minimising IAM risk for clients. What you'll be doing: Define IAM use cases, functional and non-functional solution requirements, and technical specifications, such as those for user authentication, access control, integration, performance and scalability requirements and specifications. Design and architect IAM solutions by creating high-level and low-level designs that align with business objectives and comply with industry cybersecurity standards. Creating high-level and low-level system architecture diagrams with technical descriptions of each component. Defining the system specifications to support optimal performance. Integrating workflows with third-party systems and security tools, such as Security Information and Event Management (SIEM) solutions, multi-factor authentication solutions, and cloud platforms like Amazon Web Services (AWS) and Azure. Develop technical documentation for IAM implementations including process documentation to enable solution operation (e.g., defining processes for user onboarding, access requests, identity governance, approval workflows, authentication workflows, and provisioning/de-provisioning tasks). Implement IAM solutions Install solution components in on-premise environments where relevant, or configuration of cloud components (and scripting / coding of plug-ins / extensions for cloud solutions) What we're looking for: Broad enterprise identity experience across IGA, PAM, AM, AD, CIAM, with demonstrable ability to build identity strategies which integrate into client enterprise architectures and beyond. Experience of working with IGA, PAM, AM, AD, CIAM solutions such as SailPoint, Saviynt, etc. Experience working in a digital transformation environment supporting the definition of Identity architecture leveraging cloud native and/or other IAM solutions. Advanced, practical experience with cloud hosting services including, Amazon Web Services, Microsoft Azure, Google Cloud Platform. Hands-on experience of Microsoft Active Directory/Azure AD Domain Services, Federation Services, Certificate Services, DNS and DHCP. Understanding of decentralised identity, verifiable credentials, microservices and Trust over IP architecture stack. Experience with waterfall and agile type methodologies, often working within client-specified frameworks. Managing teams across a mix of locations, cultures, and experience levels. Detail oriented and strong problem-solving skills. Excellent oral and written communication skills. Desirable: Understanding of malware and the modern threat landscape Relevant certifications (e.g. CIAM, CISSP, CAMS, etc.) Exposure to/Understanding of DevOps tools and repositories (e.g. Git, Azure DevOps, Kubernetes, Docker, Jenkins, Ansible etc.) Role-based access control (RBAC) design Practical experience with Linux operating systems Experience with Modern Authentication concepts e.g. Self-Service Identity, Bring your own Identity, SCIM, SAML, WS-Federation, OAuth, Open ID Connect What you'll get in return In addition to a salary of between 70,000 to 105,000, you'll also receive a variety of benefits, such as: Annual bonus - % dependent on role seniority Car/cash allowance - dependent on role seniority Progression plans and growth opportunities within National and Global teams Good holidays and pension Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 08, 2026
Full time
Identity and Access Management Senior Architect (Manager/Senior Manager) London / Manchester / Leeds / Edinburgh Hybrid - 2/3 days per week in office Permanent - 70,000 - 105,000 + benefits Hays Technology are working with a global business consultancy organisation who are looking for a variety of Identity and Access Management professionals. The team you'll be working within is responsible for providing Identity and Access Management services to a wide range of clients. You'll be working on projects to provide IAM solutions to clients, running IAM diagnostics, assisting with strategy definition and minimising IAM risk for clients. What you'll be doing: Define IAM use cases, functional and non-functional solution requirements, and technical specifications, such as those for user authentication, access control, integration, performance and scalability requirements and specifications. Design and architect IAM solutions by creating high-level and low-level designs that align with business objectives and comply with industry cybersecurity standards. Creating high-level and low-level system architecture diagrams with technical descriptions of each component. Defining the system specifications to support optimal performance. Integrating workflows with third-party systems and security tools, such as Security Information and Event Management (SIEM) solutions, multi-factor authentication solutions, and cloud platforms like Amazon Web Services (AWS) and Azure. Develop technical documentation for IAM implementations including process documentation to enable solution operation (e.g., defining processes for user onboarding, access requests, identity governance, approval workflows, authentication workflows, and provisioning/de-provisioning tasks). Implement IAM solutions Install solution components in on-premise environments where relevant, or configuration of cloud components (and scripting / coding of plug-ins / extensions for cloud solutions) What we're looking for: Broad enterprise identity experience across IGA, PAM, AM, AD, CIAM, with demonstrable ability to build identity strategies which integrate into client enterprise architectures and beyond. Experience of working with IGA, PAM, AM, AD, CIAM solutions such as SailPoint, Saviynt, etc. Experience working in a digital transformation environment supporting the definition of Identity architecture leveraging cloud native and/or other IAM solutions. Advanced, practical experience with cloud hosting services including, Amazon Web Services, Microsoft Azure, Google Cloud Platform. Hands-on experience of Microsoft Active Directory/Azure AD Domain Services, Federation Services, Certificate Services, DNS and DHCP. Understanding of decentralised identity, verifiable credentials, microservices and Trust over IP architecture stack. Experience with waterfall and agile type methodologies, often working within client-specified frameworks. Managing teams across a mix of locations, cultures, and experience levels. Detail oriented and strong problem-solving skills. Excellent oral and written communication skills. Desirable: Understanding of malware and the modern threat landscape Relevant certifications (e.g. CIAM, CISSP, CAMS, etc.) Exposure to/Understanding of DevOps tools and repositories (e.g. Git, Azure DevOps, Kubernetes, Docker, Jenkins, Ansible etc.) Role-based access control (RBAC) design Practical experience with Linux operating systems Experience with Modern Authentication concepts e.g. Self-Service Identity, Bring your own Identity, SCIM, SAML, WS-Federation, OAuth, Open ID Connect What you'll get in return In addition to a salary of between 70,000 to 105,000, you'll also receive a variety of benefits, such as: Annual bonus - % dependent on role seniority Car/cash allowance - dependent on role seniority Progression plans and growth opportunities within National and Global teams Good holidays and pension Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
CBSbutler Holdings Limited trading as CBSbutler
HR Director
CBSbutler Holdings Limited trading as CBSbutler
We're representing a large multi national IT Consultancy who are seeking an HR Director to support one of their largest groups of business lines in the UK. This is a hybrid working role based in London. This is a high-impact leadership role, reporting directly to the UK HR Director with a dotted line to the UK COO. The Opportunity You'll shape and deliver a forward-thinking people agenda that drives organisational performance, strengthens client engagement, and builds long-term capability. This is both a strategic and hands-on role , ideal for someone who can lead transformation while staying close to execution. Responsibilities include: Partnering on major client engagements, bids, and business transitions Coaching senior leaders and embedding high talent standards Leading workforce planning and succession strategies Navigating complex employee relations and industrial landscapes Driving culture, engagement, and DEI across hybrid teams Championing digital HR, automation, and AI-enabled service delivery Using data and analytics to influence decisions and demonstrate impact Representing HR in external forums and industry bodies About you - You will have: Proven HR leadership experience in complex, matrixed organisations in a similar environment ie IT services or consulting Strong commercial acumen and ability to influence at executive level Track record in transformation, talent strategy, and organisational change Deep expertise in workforce planning, engagement, and culture Experience leading HR for large populations (2,000+ employees) Confidence managing risk, governance, and employee relations at scale Data-driven mindset with experience leveraging people analytics For an opportunity to work for a forward thinking global organisation, we would love to hear from you.
May 08, 2026
Contractor
We're representing a large multi national IT Consultancy who are seeking an HR Director to support one of their largest groups of business lines in the UK. This is a hybrid working role based in London. This is a high-impact leadership role, reporting directly to the UK HR Director with a dotted line to the UK COO. The Opportunity You'll shape and deliver a forward-thinking people agenda that drives organisational performance, strengthens client engagement, and builds long-term capability. This is both a strategic and hands-on role , ideal for someone who can lead transformation while staying close to execution. Responsibilities include: Partnering on major client engagements, bids, and business transitions Coaching senior leaders and embedding high talent standards Leading workforce planning and succession strategies Navigating complex employee relations and industrial landscapes Driving culture, engagement, and DEI across hybrid teams Championing digital HR, automation, and AI-enabled service delivery Using data and analytics to influence decisions and demonstrate impact Representing HR in external forums and industry bodies About you - You will have: Proven HR leadership experience in complex, matrixed organisations in a similar environment ie IT services or consulting Strong commercial acumen and ability to influence at executive level Track record in transformation, talent strategy, and organisational change Deep expertise in workforce planning, engagement, and culture Experience leading HR for large populations (2,000+ employees) Confidence managing risk, governance, and employee relations at scale Data-driven mindset with experience leveraging people analytics For an opportunity to work for a forward thinking global organisation, we would love to hear from you.
Damia Group LTD
HR Director
Damia Group LTD
HR Director - London hybrid - 480 per day inside IR35 - 6 months Our client is seeking an experienced HR Director to support the largest group of business lines in the UK. Reporting directly to the UK HR Director and with a dotted line into the UK COO, this is a pivotal leadership role within the UK HR function. The successful candidate will shape and lead the people agenda, delivering a workforce strategy that aligns with business goals, supports client engagement, and ensures long-term organisational capability. This is a hands-on and strategic role requiring depth in transformation, workforce planning, talent management, employee relations, and stakeholder influence. Your role As a strategic HR Director, you will be responsible for driving and championing both country and business-led initiatives. You will be responsible for: Acting as a strategic HR partner on major client engagements, bids, and transitions. Coaching senior leaders and embed consistent talent standards. Navigating complex employee relations and industrial landscapes. Championing digital HR tools, automation, and AI for smarter service delivery. Leading strategic workforce planning and succession for critical roles. Driving culture, engagement, and DEI across hybrid, distributed teams. Using data and analytics to inform decisions and demonstrate impact. Representing our client in external forums and industry bodies. Your skills and experience A strategic mindset with a hands-on approach to execution. Significant experience in a senior HR leadership role within complex, matrixed organisations - ideally in IT services or consulting. Strong business acumen and a proven ability to influence and coach senior leaders. Demonstrated success in driving change, building high-performing teams, and navigating complex employee relations landscapes. Deep expertise in talent management, workforce transformation, engagement, and culture-building. Experience managing a population of 2,000+ employees, with a focus on agility, scalability, and business impact. High level of integrity, discretion, and commercial judgment. Strong commercial acumen with the ability to connect people strategies to business performance, cost drivers, and client outcomes. Proven ability to lead HR transformation initiatives, including operating model redesign, digital enablement, and capability uplift. Skilled in leveraging people analytics and workforce data to drive strategic decisions and demonstrate HR value. Experience in managing HR governance, compliance, and risk frameworks across diverse business units. HR Director - London hybrid - 480 per day - 6 months Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
May 08, 2026
Contractor
HR Director - London hybrid - 480 per day inside IR35 - 6 months Our client is seeking an experienced HR Director to support the largest group of business lines in the UK. Reporting directly to the UK HR Director and with a dotted line into the UK COO, this is a pivotal leadership role within the UK HR function. The successful candidate will shape and lead the people agenda, delivering a workforce strategy that aligns with business goals, supports client engagement, and ensures long-term organisational capability. This is a hands-on and strategic role requiring depth in transformation, workforce planning, talent management, employee relations, and stakeholder influence. Your role As a strategic HR Director, you will be responsible for driving and championing both country and business-led initiatives. You will be responsible for: Acting as a strategic HR partner on major client engagements, bids, and transitions. Coaching senior leaders and embed consistent talent standards. Navigating complex employee relations and industrial landscapes. Championing digital HR tools, automation, and AI for smarter service delivery. Leading strategic workforce planning and succession for critical roles. Driving culture, engagement, and DEI across hybrid, distributed teams. Using data and analytics to inform decisions and demonstrate impact. Representing our client in external forums and industry bodies. Your skills and experience A strategic mindset with a hands-on approach to execution. Significant experience in a senior HR leadership role within complex, matrixed organisations - ideally in IT services or consulting. Strong business acumen and a proven ability to influence and coach senior leaders. Demonstrated success in driving change, building high-performing teams, and navigating complex employee relations landscapes. Deep expertise in talent management, workforce transformation, engagement, and culture-building. Experience managing a population of 2,000+ employees, with a focus on agility, scalability, and business impact. High level of integrity, discretion, and commercial judgment. Strong commercial acumen with the ability to connect people strategies to business performance, cost drivers, and client outcomes. Proven ability to lead HR transformation initiatives, including operating model redesign, digital enablement, and capability uplift. Skilled in leveraging people analytics and workforce data to drive strategic decisions and demonstrate HR value. Experience in managing HR governance, compliance, and risk frameworks across diverse business units. HR Director - London hybrid - 480 per day - 6 months Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Franchise Director
Pybus Recruitment Ltd Milton Keynes, Buckinghamshire
Milton Keynes, United Kingdom Posted on 07/04/2026 Job Title: Automotive Franchise Director Reports to: Group Managing Director / CEO / Board Direct Reports: Dealer Principals / General Managers, Central Function Heads Scope: Network of 6 Premium Brand Franchised Dealerships Role Overview The Automotive Franchise Director holds full profit and loss responsibility for a network of six premium brand franchised car dealerships operating within the UK. The role provides strategic, commercial, and operational leadership across all sites, ensuring OEM brand standards, financial performance, customer experience, and regulatory compliance are consistently achieved and exceeded. The postholder acts as the senior interface between the dealer group and manufacturer partners, leading growth, transformation, and performance improvement across sales, aftersales, customer retention, and operational efficiency. Key Responsibilities Strategic Leadership & Franchise Performance Provide overall strategic direction for the franchised dealership network in alignment with group objectives and OEM strategy Translate manufacturer targets and group goals into actionable dealership business plans Drive sustainable growth across new vehicle sales, used vehicles, aftersales, finance, insurance, and mobility services Identify and deliver opportunities for network expansion, market share growth, and operational optimisation Lead change initiatives including digital retailing, agency models, electrification, and new OEM operating frameworks OEM & Franchise Relationship Management Act as the primary senior contact for OEM franchise partners Ensure full compliance with franchise agreements, brand standards, and operating guidelines Lead manufacturer performance reviews, audits, and network meetings Negotiate targets, development plans, and investment requirements Manage franchise renewal processes and new product or brand introductions Hold full P&L accountability across all six dealerships Develop and manage annual budgets, forecasts, and long term financial plans Monitor and optimise key financial drivers including margin, cost control, working capital, and stock turn Ensure strong cashflow management and return on investment Review financial performance at dealership and network level, implementing corrective actions where required Provide leadership across new car, used car, fleet, and aftersales operations Drive consistent delivery of manufacturer KPIs, CSI/NPS scores, and customer retention targets Ensure best in class customer journeys across sales and service channels Champion digital retailing, omnichannel sales, and process innovation Ensure pricing strategy, stock management, and sales processes are aligned to premium brand positioning Lead, develop, and hold accountable a senior leadership team including Dealer Principals, General Managers, and Department Heads Build a high performance culture focused on accountability, engagement, and continuous improvement Oversee succession planning, leadership development, and talent retention across the network Ensure training and development align with OEM requirements and future skills needs Promote consistent management standards, behaviours, and values across all sites Governance, Compliance & Risk Management Ensure compliance with UK automotive regulations, FCA requirements, and OEM governance frameworks Maintain robust controls across health & safety, HR compliance, financial governance, and data protection Oversee management of risk, audit outcomes, and corrective action plans Ensure dealership operations align with ESG objectives and corporate responsibility standards Reporting & Board Engagement Provide clear, accurate, and timely reporting to the Board and senior leadership Present business cases, investment proposals, and performance reviews Use data, insight, and market intelligence to inform strategic decision making Monitor competitor activity and changing market conditions Requirements Skills, Experience & Qualifications Proven experience in a senior automotive leadership role (e.g. Franchise Director, Regional Director, Divisional Director, Managing Director) Demonstrable responsibility for multi site franchised dealership operations Extensive experience working with premium or luxury automotive brands Strong track record of P&L ownership and commercial performance delivery Experience managing senior leadership teams and complex stakeholder relationships Direct experience working with OEMs in a franchised automotive environment Strong strategic thinking and commercial acumen Excellent OEM, board level, and stakeholder relationship management skills Deep understanding of automotive retail KPIs, FCA regulation, and manufacturer standards Ability to lead through change and transformation Data driven decision making and financial literacy Strong communication, negotiation, and leadership capability Desirable Qualifications Degree or equivalent professional qualification Automotive industry leadership or executive development programmes Strong familiarity with premium brand operating models, electrification, and agency frameworks Key Performance Indicators (KPIs) Network profitability and return on capital Manufacturer performance metrics and franchise compliance Customer satisfaction and retention Market share growth and brand performance Leadership capability and succession readiness Risk, audit, and regulatory compliance outcomes What This Role Delivers A high performing, compliant, and future ready premium franchise network Strong OEM relationships and brand representation Sustainable commercial growth and customer loyalty Consistent leadership standards across all dealerships
May 08, 2026
Full time
Milton Keynes, United Kingdom Posted on 07/04/2026 Job Title: Automotive Franchise Director Reports to: Group Managing Director / CEO / Board Direct Reports: Dealer Principals / General Managers, Central Function Heads Scope: Network of 6 Premium Brand Franchised Dealerships Role Overview The Automotive Franchise Director holds full profit and loss responsibility for a network of six premium brand franchised car dealerships operating within the UK. The role provides strategic, commercial, and operational leadership across all sites, ensuring OEM brand standards, financial performance, customer experience, and regulatory compliance are consistently achieved and exceeded. The postholder acts as the senior interface between the dealer group and manufacturer partners, leading growth, transformation, and performance improvement across sales, aftersales, customer retention, and operational efficiency. Key Responsibilities Strategic Leadership & Franchise Performance Provide overall strategic direction for the franchised dealership network in alignment with group objectives and OEM strategy Translate manufacturer targets and group goals into actionable dealership business plans Drive sustainable growth across new vehicle sales, used vehicles, aftersales, finance, insurance, and mobility services Identify and deliver opportunities for network expansion, market share growth, and operational optimisation Lead change initiatives including digital retailing, agency models, electrification, and new OEM operating frameworks OEM & Franchise Relationship Management Act as the primary senior contact for OEM franchise partners Ensure full compliance with franchise agreements, brand standards, and operating guidelines Lead manufacturer performance reviews, audits, and network meetings Negotiate targets, development plans, and investment requirements Manage franchise renewal processes and new product or brand introductions Hold full P&L accountability across all six dealerships Develop and manage annual budgets, forecasts, and long term financial plans Monitor and optimise key financial drivers including margin, cost control, working capital, and stock turn Ensure strong cashflow management and return on investment Review financial performance at dealership and network level, implementing corrective actions where required Provide leadership across new car, used car, fleet, and aftersales operations Drive consistent delivery of manufacturer KPIs, CSI/NPS scores, and customer retention targets Ensure best in class customer journeys across sales and service channels Champion digital retailing, omnichannel sales, and process innovation Ensure pricing strategy, stock management, and sales processes are aligned to premium brand positioning Lead, develop, and hold accountable a senior leadership team including Dealer Principals, General Managers, and Department Heads Build a high performance culture focused on accountability, engagement, and continuous improvement Oversee succession planning, leadership development, and talent retention across the network Ensure training and development align with OEM requirements and future skills needs Promote consistent management standards, behaviours, and values across all sites Governance, Compliance & Risk Management Ensure compliance with UK automotive regulations, FCA requirements, and OEM governance frameworks Maintain robust controls across health & safety, HR compliance, financial governance, and data protection Oversee management of risk, audit outcomes, and corrective action plans Ensure dealership operations align with ESG objectives and corporate responsibility standards Reporting & Board Engagement Provide clear, accurate, and timely reporting to the Board and senior leadership Present business cases, investment proposals, and performance reviews Use data, insight, and market intelligence to inform strategic decision making Monitor competitor activity and changing market conditions Requirements Skills, Experience & Qualifications Proven experience in a senior automotive leadership role (e.g. Franchise Director, Regional Director, Divisional Director, Managing Director) Demonstrable responsibility for multi site franchised dealership operations Extensive experience working with premium or luxury automotive brands Strong track record of P&L ownership and commercial performance delivery Experience managing senior leadership teams and complex stakeholder relationships Direct experience working with OEMs in a franchised automotive environment Strong strategic thinking and commercial acumen Excellent OEM, board level, and stakeholder relationship management skills Deep understanding of automotive retail KPIs, FCA regulation, and manufacturer standards Ability to lead through change and transformation Data driven decision making and financial literacy Strong communication, negotiation, and leadership capability Desirable Qualifications Degree or equivalent professional qualification Automotive industry leadership or executive development programmes Strong familiarity with premium brand operating models, electrification, and agency frameworks Key Performance Indicators (KPIs) Network profitability and return on capital Manufacturer performance metrics and franchise compliance Customer satisfaction and retention Market share growth and brand performance Leadership capability and succession readiness Risk, audit, and regulatory compliance outcomes What This Role Delivers A high performing, compliant, and future ready premium franchise network Strong OEM relationships and brand representation Sustainable commercial growth and customer loyalty Consistent leadership standards across all dealerships
Autus HR Ltd
Business Development Digital Transformation
Autus HR Ltd Bamber Bridge, Lancashire
An experienced Business Development Representative will join this Digital Transformation technology consultancy to develop their sales career in high value IT Consulting. A BDR with a strategic and consultative mindset will be engaging with senior IT Decision Makers within prestigious organisations to uncover and qualify technology consultancy opportunities. The SDR will be responsible for all top of the funnel activity, initiating contact with IT and business leaders via phone, email, and social channels. The Organisation: A well-established IT Consultancy with very strong reputation within the mid-market Providing IT Strategy Roadmap, infrastructure solutions combined with Digital Transformation professional services to mid-market and small corporate organisations Growing strongly, taking new technology solutions and Managed Services to specific vertical markets such as manufacturing and hospitality. North West based, with an impressive list of clients spread nationally and internationally Hybrid working policy with a collaborate and supportive culture The Person: Minimum 2 years experience in a proactive new business sales or lead-generation role with a high-value B2B solution or service. Experience working for an MSP / Managed Service Provider / IT Solutions / IT Services /Digital Transformation or SaaS provider is essential. Consultative and inquisitive by nature, thinking at a strategic level Capable of building trusting partnerships with various levels including Director Level Proven success running effective outbound campaign-based lead generation and tracking performance metrics Ambitious and enthusiastic about progressing a career in high-value technology sales Currently residing within 1 hour commute of Preston. This is a prestigious, high growth business and the successful Business Development Executive will have the opportunity to develop their career without any boundaries. Your achievements will be recognised and well rewarded. The package includes a Basic salary of approximately 33,000 to 38,000. The OTE will exceed 50k in Year 1. There will be no cap on earnings for the chosen Business Development Executive / BDE / BDR. This is an exciting opportunity for a Business Development Representative wanting to make a significant contribution to an organisation and be well rewarded for what they achieve. There are also real long-term opportunities for career development within this organisation. Applications are invited from BDR / SDR / BDE candidates that match the above description and are both based in the UK and eligible to work in the UK. Autus HR has been contracted to search for, assess and select a Business Development Executive / BDE / BDR / SDR who will be successful in this Digital Transformation role. Due to the specific requirements of this role, only a small percentage of all applications will be invited to progress through the process, however we will respond to every application we receive. Not being successful for this role does not exclude you from applying for other opportunities. For further information please contact Paul Roberts about this Business Development Executive / BDE / BDR / SDR Digital Transformation opportunity.
May 08, 2026
Full time
An experienced Business Development Representative will join this Digital Transformation technology consultancy to develop their sales career in high value IT Consulting. A BDR with a strategic and consultative mindset will be engaging with senior IT Decision Makers within prestigious organisations to uncover and qualify technology consultancy opportunities. The SDR will be responsible for all top of the funnel activity, initiating contact with IT and business leaders via phone, email, and social channels. The Organisation: A well-established IT Consultancy with very strong reputation within the mid-market Providing IT Strategy Roadmap, infrastructure solutions combined with Digital Transformation professional services to mid-market and small corporate organisations Growing strongly, taking new technology solutions and Managed Services to specific vertical markets such as manufacturing and hospitality. North West based, with an impressive list of clients spread nationally and internationally Hybrid working policy with a collaborate and supportive culture The Person: Minimum 2 years experience in a proactive new business sales or lead-generation role with a high-value B2B solution or service. Experience working for an MSP / Managed Service Provider / IT Solutions / IT Services /Digital Transformation or SaaS provider is essential. Consultative and inquisitive by nature, thinking at a strategic level Capable of building trusting partnerships with various levels including Director Level Proven success running effective outbound campaign-based lead generation and tracking performance metrics Ambitious and enthusiastic about progressing a career in high-value technology sales Currently residing within 1 hour commute of Preston. This is a prestigious, high growth business and the successful Business Development Executive will have the opportunity to develop their career without any boundaries. Your achievements will be recognised and well rewarded. The package includes a Basic salary of approximately 33,000 to 38,000. The OTE will exceed 50k in Year 1. There will be no cap on earnings for the chosen Business Development Executive / BDE / BDR. This is an exciting opportunity for a Business Development Representative wanting to make a significant contribution to an organisation and be well rewarded for what they achieve. There are also real long-term opportunities for career development within this organisation. Applications are invited from BDR / SDR / BDE candidates that match the above description and are both based in the UK and eligible to work in the UK. Autus HR has been contracted to search for, assess and select a Business Development Executive / BDE / BDR / SDR who will be successful in this Digital Transformation role. Due to the specific requirements of this role, only a small percentage of all applications will be invited to progress through the process, however we will respond to every application we receive. Not being successful for this role does not exclude you from applying for other opportunities. For further information please contact Paul Roberts about this Business Development Executive / BDE / BDR / SDR Digital Transformation opportunity.

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