732 jobs found

Housing Officer Bournemouth Hybrid Rate: £22.98 per hour IR35 Status: Inside Initial Contract Length: 6 months Start Date: ASAP Working Hours: 37 Hours: 8:30 - 17:00 Role Summary This is an opportunity to join a local authority housing team in Bournemouth, providing a high-quality housing service focused on sustaining tenancies and resolving complex housing issues. You will manage a varied and challenging caseload, act as an escalation point for colleagues and customers, and work closely with internal teams and external agencies to deliver effective housing solutions. The role also offers the chance to contribute to service improvements, small projects, and policy development. What you will do as a Housing Officer - Act as an escalation point for complex tenancy and housing issues, including allocations, applications, and assessments - Manage a complex caseload covering areas such as anti-social behaviour, safeguarding, fraud, and tenancy breaches - Investigate cases, determine appropriate actions, and progress enforcement proceedings in line with legislation and policy - Serve legal notices, attend court, and present evidence while liaising with legal teams, police, and other stakeholders - Lead and co-ordinate responses to issues such as anti-social behaviour and domestic abuse, including multi-agency working - Engage with tenants and residents, providing advice and support to resolve issues and improve service delivery - Contribute to small projects, service improvements, and policy development within the housing team What you will need as a Housing Officer - Diploma qualification or equivalent experience (CIH qualification desirable) - Strong knowledge of housing legislation, tenant and landlord rights - Experience managing complex caseloads within housing management - Proven experience handling enforcement and legal proceedings - Experience dealing with anti-social behaviour cases and safeguarding concerns - Ability to communicate effectively and influence outcomes in challenging situations - Strong organisational skills with the ability to manage workload under pressure What's on offer - Competitive rate of £22.98 per hour - Hybrid working arrangement - Opportunity to work within a supportive local authority environment - Exposure to complex and varied housing cases - Potential for contract extension Apply NOW or contact me directly to discuss this Housing Officer opportunity in more detail.

Job Title: Transport Planner Location: Cambridge Penguin Recruitment is delighted to be supporting a fast-growing, award-winning Civil Engineering and Transport Planning consultancy in their search for a Transport Planner to join their expanding team. This is an exciting opportunity for a motivated Transport Planner to work on a wide range of development and infrastructure projects within a collaborative and supportive environment, offering excellent career development opportunities. Please note: Applicants must have the permanent right to work in the UK. Unfortunately, visa sponsorship is not available for this role. Key Skills & Experience Degree-level qualification or equivalent Minimum of 2 years' transport planning experience Ideally working toward membership of a relevant professional organisation Working knowledge of relevant design guidance and local planning policies Excellent written and verbal communication skills Ability to prioritise workload and work effectively both independently and within a team Experience using Microsoft Office programmes Experience with AutoCAD, TRICS, and transport modelling software Role Responsibilities Lead and manage small to medium-sized projects, including budget and programme management, with support from senior colleagues where required Prepare and occasionally review: Transport Assessments and Statements Technical Notes Travel Plans Access Appraisals Apply modelling methodologies to assess trip generation and distribution Complete and review planning drawings including: Visibility splays Vehicle tracking diagrams Access designs Undertake independent site visits and provide professional advice to support early-stage scheme development Attend project team, client, and Local Highway Authority meetings Assist with public consultation material preparation and attendance at consultation events Develop strong working relationships with architects, planners, and highway officers Prepare fee proposals for small to medium-sized projects and contribute to larger project submissions Company Values The consultancy operates around four core values: Customer - Delivering exceptional service and building long-term client relationships Openness - Promoting transparent communication and trusted partnerships Results - Maintaining a commercial focus to add value and achieve project objectives Excellence - Continuously improving standards, staff support, and service delivery This role would suit a Transport Planner looking to further develop their technical and project management skills within a respected and growing consultancy. Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)

We are currently recruiting for a Casual Area Security Officer to join the G4S team, covering the Kings Lynn and Wisbech areas. This will be to cover 4 to 5 sites within the area, where you will act as a security officer on site. With knowledge of a range of different sites, it will give you great opportunities for progression and gaining transferable skills from the different customers! Contract Information: Pay Rate: £14.20 per hour Hours: 0 hour contract only. Shift Pattern: Flexibility required Monday to Sunday, on a day and night shift rotation. SIA Licence: Security Guarding or Door Supervisor Licence (desired), however, training is available for the right candidate. Applicants must hold a full UK manual driving and their own car is needed for this position. Your Time at Work As a Casual Area Security Officer, your duties will include: - Travelling to 4 or 5 different sites, within a 20-mile radius of the Kings Lynn and Wisbech areas - Meet and greet staff and visitors and ensure they adhere to the required security protocols - Conducting searches where required - Patrolling the premises - Dealing with security incidents - Incident report writing - Gatehouse Duties - Reception Duties Our Perfect Worker - To be aged 18 or over - To preferably hold a valid Door Supervisor or Security Guarding License - Be a great communicator, verbally and written - To have great customer service skills - Knowledgeable of Microsoft Office platforms Key Information and Benefits - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Contributory healthcare scheme - Eyecare vouchers - Employee discount schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided Job ref: 1G4S (G283) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

Job Title: Repairs & Maintenance Payments Officer Location: Newham Rate: £21.41 Term: Temp - ongoing Are you ready to take your career to the next level? Our client is on the lookout for a dedicated Payments Officer who is passionate about delivering exceptional service while managing key financial processes. If you have a flair for organisation and a keen eye for detail, this role is perfect for you! Key Responsibilities: Convert supplier quotes into actionable orders, ensuring the best pricing and availability. Manage an established network of suppliers to source materials that are not in stock. Conduct regular stock takes and oversee general stock control processes. Support planned works with strong organisational skills and attention to detail. Maintain compliance with Health and Safety requirements in all transactions. Provide top-notch customer service, including serving at the counter with a smile. Process orders efficiently using IT systems, ensuring accuracy at every step. Verify purchase orders against incoming invoices to maintain financial integrity. What We're Looking For: Knowledge of building materials across various sectors (Plumbing, Electrical, Carpentry, etc.). Experience in stock management and invoice processing. Strong IT literacy, particularly in order processing. Excellent organisational skills and a proactive approach to tasks. A customer-focused mindset with a commitment to service excellence. Apply Today! Don't miss out on this fantastic opportunity! Send us your resume and become part of our enthusiastic team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Logistics Officer - SC Location: Corsham (1-2 days/week on site) Contract Duration : 27/3/27 (possibility of extension) Daily Rate : £400/day (Umbrella Maximum) IR35 Status : Inside IR35 Security Clearance: SC & Sole UK national Minimum Requirement: ILS practitioner Qualification or the civilian equivalent qualification OR a CV that shows an abundance of experience in this sector. Demonstrate and apply Generalist ILS principles Worked in a highly regulated environment Essential: Sole UK National Working Together Making Effective Decisions Communicating & Influencing Demonstrate and apply ILS principles ILS/Support Functional Competence - Operate, report, and dispose support solutions ILS practitioner Qualification or the civilian equivalent qualification OR a CV that shows an abundance of experience in this sector. Must know what ILS is ILS Framework Generalist ILS experience / skills Worked in a highly regulated environment Typical Responsibilities: Develop and maintain the ILS strategy and plans, such as the Integrated Logistics Support Plan (ILSP). Oversee the entire lifecycle of the system through the CADMID cycle, ensuring supportability is considered at every stage of the lifecycle. Act as the primary point of contact for ILS-related matters with internal teams, customers, and suppliers. Collaborate with engineering, procurement, and operations teams to ensure supportability requirements are recognised. Logistics Support Analysis (LSA): Conduct or oversee LSA to identify and optimise support requirements. Ensure that the system is designed for maintainability, reliability, and supportability. Define and manage requirements for spares, tools, test equipment, and facilities Monitor and manage risks associated with component obsolescence. Develop strategies to mitigate obsolescence issues, such as identifying alternative components or redesigning. Ensure compliance with relevant standards, regulations, and contractual requirements. Stay updated on industry best practices and emerging technologies. To apply for this role please submit your latest CV or contact Aspect Resources on (phone number removed) Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us on (phone number removed). We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.

Customer Service Officer (Contact Centre) Pay: £17.33 per hour Location: Wembley, HA9 Job Type: Full-time, Temporary with potential for extension Required: Standard DBS Check Join our team as a Customer Service Officer in our Contact Centre, where you will be at the forefront of responding to customer enquiries via telephone and updating various computer systems. This role is ideal for someone who thrives in a dynamic environment and is committed to providing exceptional customer service. Day-to-Day of the Role: Answer incoming calls across various queues including Switchboard, Housing Repairs, Domestic Abuse, and Housing Needs. Provide first contact resolution for up to five service area enquiries via phone, email, webchat, and social media channels. Efficiently search, utilise, and update a range of databases and IT systems to resolve customer enquiries and process transactions. Manage challenging customer interactions with tact, diplomacy, and empathy. Work collaboratively with internal and external colleagues to resolve customer enquiries and complaints. Maintain high standards of customer care and adhere to Council and Customer Service policies and procedures. Required Skills & Qualifications: Previous experience working in a call centre / similar role Quick learner with the ability to handle a large number of IT systems. Knowledge of local area streets and roads is preferred. Clear and professional telephone manner. Experience in a customer-focused role in a fast-paced environment. Ability to work full-time hours from 8:50 am to 5:04 pm, Monday to Friday. Must be able to work onsite in Wembley Park for the first 3 months, with the possibility of working from home 2 days a week thereafter. Benefits: Competitive hourly rate of £18.07. Hybrid working model after initial training period. Opportunity for contract extension based on performance. Engaging and supportive work environment. How to Apply: To apply for the Customer Service Officer position, please submit your CV detailing your relevant experience. Ensure your application highlights your customer service skills and any relevant local area knowledge.

Our client, a prestigious banking brand who has been situated in the UK for nearly 50 years, is seeking a new Relationship Support individual. This excellent private & commercial banking brand has strong business lines into residential mortgages, BTL and commercial real estate lending. The role will see you in a front line role supporting Business Relationship Managers and support them in effective client portfolio management. The bank is located in Harrow and would reuqire you onsite 5 days per week, however they offer a convienient strict 9am - 5pm. They are ideally seeking someone who lives locally to Harrow upto 10/15miles maximum. Overview The role is primarily responsible for assisting the Relationship Managers in effective client portfolio management; strong communication skills and the confidence to manage frequent client contact is a key requirement. You will become familiar with a specific client portfolio, develop an understanding of client requirements, plus knowledge of the Bank's range of products (Corporate/Commercial/SME Banking) The role will provide support in Credit proposal processing, relationship facilitation, analysis/documentation and customer services. A key challenge in this role is to develop an understanding of client requirements, plus help the Branch/RM Foster professional relationships with the Bank's clients. Credit Proposal Processing Prepare customer credit paper / credit application for various types of credit facilities, analysis of full balance sheet, income statement and cash flow analysis, Scrutiny of all documents, accounts payment history etc. Relationship Facilitation & Service Follow a structured process as assigned by RM/SRM to service existing customer. May visit the customer with/without RM and write the call report, Resolve client query without further escalation. Must respond promptly to emails and telephone calls. Analysis/Documentation Support Maintain the validity of accounts, monitoring receipt of payments from customer and documentation of their facilities. Monitor all accounts in term of credit movement, business volumes and control including pending/overdue documents and payments. Follow up for upcoming TR due dates and PAD Retirements. Provide regular updates to SRM on performance of accounts allocated. Propose renewal of limits, Maintain insurance policies, Stock reports etc. Resource Coordination Pro-actively work with Branch Operation, Credit, and other function to meet customer requirements as approved by Branch/RM. Act as a reference for inter departmental activities to resolve all client servicing queries Compensation The role offers a generous base of £35,000 plus banking benefits and a yearly bonus with yearly salary reviews. Your first year you should earn approx £45,000 total comp, 2nd year £50,000 even an opportunity to move into a RM front line role wehre base salaries can exceed £80,000.

Head of Managed Services Location: Horsham, West Sussex Contract Type: Full Time, Permanent Salary: Competitive (OTE £150,000 £200,000) + Share Scheme Inclusion Your career starts here. This is an outstanding opportunity for an experienced Managed Services leader to join a rapidly growing UK technology business at a transformational stage of its journey. As Head of Managed Services, you will lead and shape a high-growth division spanning IT Managed Services, Cyber Security, and Microsoft-led technologies including Copilot and AI. Working closely with the Chief Sales Officer and Senior Leadership Team, you will play a critical role in defining strategy, driving commercial growth, and building a market-leading managed services proposition. This role offers genuine influence, autonomy, and the opportunity to directly impact the future direction of the business while sharing in its long-term success through the employee share scheme. If you are a commercially driven technology leader who thrives on building high-performing teams, scaling services, and turning innovation into customer value, this is a rare chance to make your mark. Key Responsibilities Define and execute the Managed Services strategy aligned to wider business growth objectives Drive commercial performance and revenue growth across existing and new customers Partner closely with the Chief Sales Officer to shape propositions and maximise market opportunities Build, hire, and scale a high-performing Managed Services team Mentor and develop future leaders within the organisation Coach high performers while proactively managing underperformance Implement scalable operational structures, governance, and processes Act as a senior technical and commercial authority within strategic sales opportunities Support complex customer engagements and high-value solution sales Maintain strong pipeline visibility and report on business progress and performance Essential Knowledge & Skills Proven senior leadership experience within IT Managed Services and/or Cyber Security environments Strong track record of scaling services and delivering measurable commercial growth Minimum 5 years experience leading and developing high-performing teams Demonstrated coaching and mentoring capability with experience developing future leaders Commercially focused mindset with strong understanding of profitability and revenue growth Excellent communication and stakeholder management skills Strong organisational and time management capability within fast-paced environments High attention to detail and commitment to service excellence Self-motivated and proactive leadership style with strong accountability Experience within the Microsoft ecosystem, including Cloud, Security, AI, and Copilot technologies Experience supporting complex sales engagements and enterprise-level opportunities What We Offer Uncapped earnings with OTE of £150,000 £200,000 Inclusion in the Senior Leadership Team share scheme 25 days holiday increasing to 30 days with service Additional holiday allowance including bank holidays Buy & Sell Holiday Scheme Pension Scheme Death in Service benefit 50% off Broadband & Utility packages, free after two years £1,000 Refer a Friend Scheme Paid Charity Leave £250 Bright Ideas Scheme Kudos Employee Recognition Scheme Eye care vouchers Complimentary fresh fruit, tea, and coffee Friday fridge and company lunches Fun incentives and team rewards If you are ready to take ownership of a fast-growing Managed Services function and play a pivotal role in shaping the future of an ambitious technology business, we would love to hear from you.

Chief Technology & Operations Officer (CTOO) / Technology & Operations Director Location: Coventry (Hybrid) Salary: 80,000- 100,000 DOE Please note: Sponsorship is not available for this position. Join a Growing Technology Business Where You Can Truly Make an Impact We're partnering with an ambitious and growing technology company looking for a commercially minded, hands-on technology leader to take ownership of both software delivery and IT operations across the business. This is a rare opportunity to join a smaller organisation where your influence will genuinely shape the future direction of technology, operations, delivery, and customer outcomes. You'll work closely with the executive team, helping drive strategic decisions while remaining close enough to the technology to guide teams, solve problems, and improve delivery standards. We're looking for someone who enjoys building structure in fast-paced environments, thrives on solving operational challenges, and still has the technical depth to engage with engineering teams and architecture decisions when required. The Role As CTOO / Technology & Operations Director, you'll oversee the operational effectiveness of software development, infrastructure, and technical services across the organisation's application estate. You'll act as the bridge between commercial teams, customers, developers, and IT services - ensuring priorities are aligned, delivery remains controlled, and systems stay secure, stable, and scalable. This role combines strategic leadership with practical execution. You'll be expected to roll your sleeves up when needed, support critical decision-making, and help teams deliver effectively with limited resources. Key Responsibilities Technology & Operational Leadership Lead the development and IT services functions across the business Ensure applications and platforms are delivered, maintained, and supported effectively Drive operational stability, resilience, and continuous improvement Balance long-term strategy with day-to-day execution Hands-On Technical Leadership Provide guidance across software delivery, infrastructure, DevOps, and architecture Support teams with technical decision-making and delivery planning Maintain oversight of cloud infrastructure, databases, environments, and security controls Act as a senior escalation point during incidents or critical operational issues Executive Delivery & Prioritisation Translate executive and customer requirements into achievable delivery plans Manage competing priorities across development and IT operations Clearly communicate risks, trade-offs, and delivery expectations Cross-Functional Collaboration Work closely with sales, commercial, product, and operational teams Support customer-facing technical discussions and solution planning Improve collaboration between technical and non-technical stakeholders Governance, Security & Compliance Ensure strong governance, policies, and operational procedures are in place Support ISO9001 / ISO27001 aligned processes and customer audit requirements Maintain focus on GDPR, cybersecurity, resilience, and risk management What We're Looking For Essential Experience Proven leadership across software engineering and IT operations/infrastructure Experience working in smaller or growing businesses where adaptability is key Strong hands-on technical understanding with the ability to engage at engineering level Experience managing software delivery, technical operations, and cross-functional teams Strong understanding of Agile delivery, DevOps, CI/CD, and modern software practices Experience with cloud platforms such as AWS, Azure, or GCP Knowledge of databases including MS SQL and/or Oracle Experience managing incidents, operational risk, and technical escalations Desirable Background Computer Science, Engineering, or similar technical background Experience with architecture or solution design Exposure to sectors such as Construction, Utilities, Retail, Logistics, Manufacturing, Insurance, or B2B technology services Personal Attributes Commercially aware and pragmatic Calm under pressure with strong problem-solving ability Comfortable making decisions and driving accountability Able to communicate effectively with both technical teams and senior stakeholders Hands-on, approachable, and delivery focused What Success Looks Like Within your first 6-12 months, you'll have: Improved operational stability and delivery visibility Established clearer prioritisation across development and IT services Strengthened collaboration between technical and commercial teams Improved governance, documentation, and compliance readiness Built empowered teams with strong accountability and ownership Package 80,000- 100,000 salary depending on experience Hybrid working model Opportunity to shape technology strategy within a growing business High level of ownership and autonomy Collaborative and fast-moving environment where your contribution matters

Job Title: B usiness Support Officer Location: Ilford Contract: Temporary Hybrid working ( 3 days office based / 2 working from home) Monday to Friday 9am to 5pm (1 hour lunch) Rate: 15.68 hour PAYE (BSO)/ 17.33 Technical Support officer We have 2 new roles available One is a Business Support Officer in children's services Role consists of managing the fostering and adoption panel, this panel is in situ for the approval process of prospective foster carers / connected carers and special guardianship carers. The administrator is responsible for booking all the panels, ensuring the panel is quorate, collating and distribution of panel paperwork, minute taking at the panel itself, Completing the ADMs (agency decision maker) sheets, recording outcomes on Protocol Files (internal system), Updating Fostering Network. Each Panel consists of 52 steps, some of which are small and simple tasks (but will be explained more in detail). Panel is fortnightly meeting, so the way it works, u can take the minutes for one panel and be starting on the next panel, so you are always working on 2 panels at any given time. The individual will link in with the Fostering Team Manager and the Recruitment Engagement Manager. Technical Support Officer Safeguarding Team Minuting Child Protection Conferences. Setting up the conferences, emailing - collating reports from Professionals. Typing up CP Plans / CIN Plans. Updating excel spreadsheets. Working closely with the CP Chair and Social workers. Answering calls and general admin tasks. Are you an organised and proactive individual with a passion for providing outstanding administrative support? If so, we have an exciting opportunity for you! Our client is looking for a Business Support Officer to join their safeguarding team Ilford What You'll Do: Provide high-quality administrative support to Directors and senior officers. Manage calendars, organise meetings, and ensure effective communication. Handle a variety of tasks with flexibility and a positive attitude. Maintain confidentiality while dealing with sensitive information. Contribute to a collaborative and efficient work environment. Minute taking at meetings and conferences Key Responsibilities: Act as the first point of contact for service users and external agencies. Assist with financial administration, including payments and budget monitoring. Maintain accurate records using databases and spreadsheets. organise internal and external events, ensuring everything runs smoothly. Participate in team meetings and support colleagues as needed. What We're Looking For: Minimum of 2 years' administrative experience. Safeguarding experience Strong communication skills, both verbal and written. Proficiency in MS Office and effective IT skills. Excellent customer service abilities and a positive attitude. Ability to handle confidential information with discretion. Must be a strong minute taker If you're ready to take on this exciting challenge and make a difference, we want to hear from you! Apply today and bring your enthusiasm and expertise to our client's team. Ready to make an impact? Submit your application now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Your new company We're currently working with a well-established housing organisation to recruit an experienced Housing Officer on a part-time basis.This is an excellent opportunity for someone looking for flexible work while making a real impact within a community-focused environment. Your new role Manage a designated patch of tenancies Deliver a high-quality, customer-focused housing management service Handle tenancy matters including allocations, arrears, and estate management Respond to tenant queries and provide effective solutions Work closely with internal teams and external partners What you'll need to succeed Previous Housing Officer experience is essential. Strong knowledge of tenancy and estate management Excellent communication and problem-solving skills Ability to work independently and manage workload effectively What you'll get in return Competitive hourly rate Flexible part-time working arrangement Immediate start available Opportunity to join a supportive and reputable organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Resident Liaison Officer (RLO) Guildford (Office-based with site visits) Permanent 30,000 per annum + 4.5K car allowance Overview: We are currently seeking an experienced Resident Liaison Officer to join a busy team based in Guildford. This role will focus on kitchen and bathroom refurbishment projects within occupied properties, acting as the key point of contact between residents, contractors, and the wider project team. This is an ongoing temporary role with strong potential to become permanent. Key Responsibilities: Act as the primary point of contact for residents during kitchen and bathroom works Build and maintain positive relationships with residents, ensuring clear communication throughout project delivery Conduct pre-start visits to explain works, timelines, and address any concerns Manage resident expectations and handle queries or complaints in a professional and timely manner Provide regular updates to residents regarding progress, delays, or changes Liaise closely with site teams, contractors, and project managers to ensure smooth delivery of works Maintain accurate records of resident interactions and project updates Support vulnerable residents and ensure any specific needs are identified and addressed Ensure high levels of customer satisfaction are achieved at all times Requirements: Proven experience as a Resident Liaison Officer, ideally within kitchen and bathroom refurbishment projects Strong communication and interpersonal skills Ability to manage difficult situations and resolve complaints effectively Highly organised with good administrative skills Full UK driving licence and access to own vehicle (essential) Ability to travel between sites as required Desirable: Experience working within social housing or planned maintenance environments Knowledge of health and safety practices within construction

New Build Sales Officer Salary £38,850 (plus car allowance of £2,750) per year Location Hybrid - Peterborough Permanent, Full Time Be part of helping people find a place to call home. At Amplius, our New Build Sales Officers play a key role in delivering an exceptional customer journey across a diverse and growing portfolio of new homes. From first enquiry to post-handover support, you ll lead the end-to-end sales process for predominantly Shared Ownership homes, helping customers take their next step with confidence. Working within a fast-paced and collaborative team, you ll contribute to strategic sales and marketing activity while delivering a high-quality, compliant service that reflects our commitment to customers, quality, and value for money. If this sounds like you, this could be the perfect role to take your next step in. Salary: £38,850 (plus car allowance of £2,750) per year Contract: Permanent, full-time Your week: 36.25 hours Monday to Friday 9am to 5.15pm Location: Hybrid with a weekly presence in our Peterborough office Snapshot of your role Take ownership of customers from qualified enquiry through to legal completion and handover, ensuring continuity and a high-quality customer journey Deliver customer handovers and home demonstrations, supporting understanding of home features, warranties, and aftercare processes Act as a key user of the CRM system, ensuring accurate recording of enquiries, compliance data, and sales milestones Provide exceptional customer service and ensure a positive customer journey at all stages of the process Ensure all sales activity complies with Homes England requirements, Shared Ownership Code, Section 106 obligations, and internal policies, maintaining complete audit-ready sales files Lead on the full sales lifecycle from scheme launch to completion, including preparing homes for market, maintaining low void levels, and supporting off-plan reservations Support sales and marketing activity, including route-to-market decisions, external agent performance, and the use of customer feedback and advocacy Manage sales progression activities including system updates, stakeholder coordination, reporting on KPIs, and supporting continuous improvement across sales processes What we re looking for Proven experience delivering off-plan sales within a development-led programme, with a strong track record in selling Shared Ownership homes from launch through to legal completion Strong understanding of Shared Ownership affordability, eligibility and nomination processes, alongside Section 106 obligations, Homes England requirements and the Capital Funding Guide Experience managing multiple schemes, sales pipelines, marketing activity and budgets in a fast-paced environment, balancing commercial performance with regulatory compliance Strong customer case management, communication and interpersonal skills, with the ability to manage complex conversations and maintain high-quality, accurate sales data. A full UK driving licence & access to a vehicle is essential for this role. DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 31 May Interviews in Peterborough: Week commencing 8 June We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we ll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We re a team of over 1,300 colleagues driven to have a positive impact on people s lives and provide affordable homes that make a difference.

Role: Commercial Contracts Officer Location: Burgess Hill, Hybrid - 2 days per week in the office Hours: Full-time Pay: £230 - £270 per day (PAYE) or £304.61 - £357.58 per day (UMB/LTD) Contract: 12 months (Outside IR35) An excellent opportunity has arisen for a Commercial Contracts Officer to join one of our longstanding global healthcare clients within their Legal & Compliance function based in Burgess Hill. This role is expected to start end of June / mid-July and would suit commercially minded legal or contracts professionals looking to contribute within a busy Legal & Compliance function. This is a 12-month contract, outside IR35 , supporting commercial contract review, tender documentation, risk assessment, drafting, negotiation and contractual guidance across the business. Benefits: 12-month contract opportunity outside IR35 Hybrid working model - 2 days per week in Burgess Hill Opportunity to work within a global healthcare organisation Exposure to commercial contracts and tender activity Collaborative Legal & Compliance environment The Requirements: Legal background, ideally as a trained solicitor, legal counsel, contracts specialist or commercial contracts professional Experience reviewing, drafting and negotiating commercial contracts Exposure to tendering, bids or procurement processes highly beneficial Ability to identify legal and commercial risks and explain implications clearly to stakeholders Strong commercial awareness and practical problem-solving skills Excellent stakeholder management and communication abilities Strong attention to detail and ability to manage competing priorities Desirable: Public procurement exposure Contract amendments and variation experience Experience with supplier agreements, customer agreements, NDAs or framework agreements Knowledge of procurement regulations or public sector frameworks advantageous The Role: Review commercial contracts and tender documentation Support drafting, negotiation and contract review activities Identify legal and commercial risks within tender opportunities Draft tender clarifications and contractual responses Advise stakeholders on contractual obligations, risks and practical solutions Support procurement-related contract activity and compliance processes Work closely with Legal, Compliance, Commercial and Bid teams Support contract amendments, variations and ongoing agreement management Help ensure contracts are commercially robust and compliant with internal requirements If you're keen to join an exceptional team who can offer commercial exposure, cross-functional collaboration and the opportunity to support a global healthcare organisation, then please apply to this Commercial Contracts Officer role below or call Chloe McCausland on between 8:30am - 5:00pm .

If you're a recruitment professional who loves variety, pace and genuine ownership, this interim role will put you right at the centre of a busy HR function during a period of change. Your new company Bristol based organisation in BS16 Your new role You'll partner closely with the HR Programme Manager and wider People team to deliver end-to-end recruitment, improve processes, and support managers across the business. This is a brilliant opportunity for someone who enjoys both BAU delivery and project-based work, you'll be assisting with the following duties: Recruitment guidance: advising managers, answering queries, and ensuring every campaign runs smoothly. Stakeholder engagement: building relationships across HR and senior leadership. End-to-end process management: managing approvals, ATS workflows and candidate journeys. Project coordination: supporting resourcing projects, tracking progress, and keeping stakeholders aligned. Job description standardisation: reviewing, formatting and preparing JD content for sign-off and future use. Continuous improvement: spotting opportunities to streamline processes and enhance the candidate and manager experience. What you'll need to succeed Minimum 3 years' experience in HR, recruitment, business support or customer service Experience in a customer-focused recruitment or HR environment Strong organisational skills and the ability to manage multiple priorities Confident use of ATS platforms and MS Office A collaborative approach and the ability to build trust quickly Experience supporting projects or process improvements What you'll get in return Flexible working options available. Parking. Friendly team to work with. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. INDHAF Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Customer Service Officer Type: Temporary (6 weeks +) Location: Bristol Salary: £20 umbrella an hour Hours: 37 hours, 5 days in the office BRC are working closely with a housing association seeking a Customer Service Officer to join their Customer Service team on a temporary basis. This role involves acting as the first point of contact for customer enquiries, delivering an end-to-end customer service experience across multiple communication channels including telephone, email, social media and face-to-face interactions. Duties: Deliver professional and customer-focused service in line with organisational values and objectives. Respond to customer enquiries relating to repairs, housing management, tenancy management, estate management and rent accounts. Diagnose and raise repair requests, ensuring correct priorities and instructions are issued. Liaise with colleagues and contractors to resolve customer queries effectively. Handle difficult or sensitive situations calmly and professionally. Escalate safeguarding concerns and complex issues where appropriate. Maintain accurate records and update systems with customer information and service requests. Support performance targets including call quality and customer satisfaction measures. Handle confidential and sensitive information in line with GDPR requirements. Requirements: Previous experience working in a customer-focused environment. Strong communication and administrative skills. Experience dealing with customers in challenging or stressful situations. Ability to manage multiple tasks and prioritise workload effectively. Good IT skills including Microsoft Office packages. Ability to remain calm under pressure and provide effective problem solving. Knowledge of GDPR and handling sensitive information. Experience within social housing or repairs services is desirable. Benefits: - Opportunity to work within a supportive and collaborative team - Training and development opportunities - Varied and rewarding workload - Inclusive working environment For more information, please call Meg Smith on or . To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.

A Housing Association is currently looking for a Home Ownership Support Adviser on a temporary basis for about 3 months. Key responsibilities are as follows Be the conveyancing specialist within the Home Ownership Support team acting as the single point of contact for your customers, providing sound advice,proactively progressing transactions and unlocking obstacles to completion/resolution. Lead on all relevant legally administrative functions related to the transfer or disposal of property. Manage a complex and demanding caseload, juggling competing priorities, ensuring cases are progressed and deadlines met. Work under your own initiative to determine actions and advice needed for each transaction. Competently handle customer enquiries about a range of Low-Cost Home Ownership products. Support with the management of team in-boxes and general enquiries. Supply day-to-day supervisory and escalation support for the Home Ownership Support Officers and Operations staff, hosting surgeries and providing training across the organisation to share your expertise. Lead on the disposal of void units, undertaking viewings or on-site visits if required. Actively champion continuous improvement, identifying and suggesting service improvements for implementation and work collaboratively with the wider department to reach our joint objectives. Build and maintain collaborative working relationships with internal and external stakeholders to foster better outcomes for our residents, drive successful transactions and share expertise. Be engaged on policy and legislative changes, highlighting risks and following relevant policies and procedures as required. Achieve high levels of customer satisfaction and financial targets as set by the Home Ownership Support Manager, in line with our customer strategy. Drive income by actively promote staircasing, loft conversion, lease extension and loan redemption, managing all aspects of each application. Meet our compliance requirements, ensuring data is recorded correctly, and transactions are completed in line with regulatory and audit requirements. Inform business planning thorough effective progression and accurate forecasting of your transactions. Support Operations and our customers by making sure new accounts are set-up, amended and closed as needed, including the amendment of rents and ground rents. Manage complaints and service recovery effectively and within designated timescales. Support team and departmental projects as required by the Home Ownership Support Manager. Support the effective management of other low-cost home ownership products (historic or new) as necessary. PAYE 26.81 Umbrella 35.46 Hybrid role Essential requirements Worked in a similar role previously and has knowledge of shared ownership,lease extensions,right to buy, affordable housing, understanding ground rent. Experience of working independently to deliver excellent customer service across a diverse workload, in a fast paced, target driven environment. Must be immediately available or on short notice

My Glasgow based client is seeking a Maintenance Officer to join them for a 6 month contract. The successful candidate will be responsible for delivering an efficient, maintenance service across a designated housing patch, ensuring high standards of customer service, property condition, tenant safety, and compliance. Key Responsibilities Manage reactive repairs and void properties, including inspections, raising work orders, monitoring contractor performance, and minimising rent loss. Oversee estate services (landscaping, cleaning) to ensure quality, value for money, and contractor accountability. Conduct property inspections to ensure safety compliance, insurance requirements, and asset condition reporting. Process alterations, medical adaptations, insurance claims, and improvement applications in line with policy. Project manage planned and cyclical maintenance contracts, ensuring delivery to quality standards and KPI targets. Support tenant safety compliance, including damp & mould inspections and liaison with health & safety consultants. Maintain accurate asset management system records and contribute to performance reporting. Support policy development, complaints handling, training, and compliance with the Scottish Social Housing Charter. During your term at the Housing Association you will communicate and work closely with Tenants, Contractors, Asset Management Team, Customer Services, and senior management. This excellent position will offer the opportunity to work with a respected and progressive Housing Association, the position will last 6 months but could last longer. The position will offer hybrid working opportunities. To find out more please apply or call Alasdair

Aatom Recruitment is looking for RQ(phone number removed) - Applications Support Officer on behalf of a Local Authority. Job Title: RQ(phone number removed) - Applications Support Officer Contract Duration: 3 Months Hours Per Week: 35 ROLE PURPOSE: You have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management You have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management. Roles & Responsibility: Provide knowledge and guidance to teams and people on technical best practice Create Application Support technical documentation and maintain the Application Support Portfolio to ensure the Enterprise Architecture is fully documented in line with TOGAF best practice. Support Application Customer Service management and Application Supplier Service Delivery to ensure business requirements are met in a timely manner, in line with ICT Service Management best practice. Apply Application Life-cycle management, proper HOTS and decommissioning Apply agile methodology process in resolving calls and projects. Apply ITIL ICT service delivery methodology and work closely with IT and Digital Services to ensure incidents, problems and changes are managed efficiently. Collaborate and partner with all parts and levels of the organisation as a technical advisor for creative and innovative applications Ensure projects and service requests are delivered on time, within budget and required quality, whilst ensuring benefits are realised in line with the business case. Increase customer satisfaction and engagement by delivering world class customer solutions and resilient applications. Support and maintain digital solutions developed on the Social Care Case Management Databases and Customer Portals. Ensure applications are secure and users have the access they require. Maintain a working knowledge of relevant application developments and methodologies, including Enterprise Architecture, Application Lifecycle management, Application Portfolio management and ITIL support management EXPERIENCE: It is essential that the post holder has: Significant experience of working in a large and complex organisation in the support, development and change of enterprise, line of business and niche applications commonly used in Local Authorities, Liquidlogic, ContrOCC and Web development Significant experience of implementing and managing system projects and service requests. Considerable experience in Application Portfolio Management and Application Life-cycle Management and the deployment of such methodologies in medium / large organisations Considerable experience of system integration Considerable experience of Agile development and management methods Considerable experience of Enterprise Architecture, including using such tools as iServer, to map, visualise and analyse strategic goals, business services, and applications' components to manage strategic change. Considerable experience of ITIL methodology relating to change management. Experience of collaborating and partnering with a wide range of staff to improve/deliver business outcomes. It is desirable that the post holder has: Experience of other public sector organisations. Experience in Social Care applications and knowledge of configuration and administration of databases and portals.