Scheduler - Repairs and Maintenance Operations

SCHEDULER - REPAIRS & MAINTENANCE OPERATIONS
Social Housing / Property Services

Salary: 40,000- 48,000 Basic + Performance Bonus + Benefits
Total Package Potential: 55,000

Location: Commutable from Bedfordshire, Buckinghamshire, Northamptonshire, Cambridgeshire, North London, Middlesex/ Northern Home Counties

Organising Operations. Driving Productivity. Keeping Service Moving.

This is an opportunity to join a fast-growing property services business operating within a high-volume repairs and maintenance environment supporting social housing contracts across multiple regions.

The business has grown significantly and continues to expand its operational capability, contract portfolio, and leadership infrastructure.

As part of that growth, the business is seeking to appoint an experienced Scheduler to strengthen operational planning, workforce coordination, and service delivery performance across live repairs and maintenance operations.

This is not an entry-level scheduling role.

It requires someone capable of operating confidently within a fast-moving operational environment where priorities shift quickly, emergency works arise unexpectedly, and effective planning directly impacts operational performance, customer satisfaction, and workforce productivity.

The Business

This is a commercially driven, operationally focused property services organisation delivering:

• Responsive repairs
  Planned maintenance
  Voids
  Reactive maintenance services

The business combines:

• Operational pace
  Commercial awareness
  Fast decision-making
  High accountability

This is not a heavily layered corporate structure.

People are expected to:
Take ownership
Solve problems
Make decisions
Keep operations moving

The environment suits individuals who enjoy responsibility, visibility, and being close to live operational delivery.

The Opportunity

The Scheduler role sits at the centre of operational coordination activity.

You will be responsible for ensuring that operatives are effectively scheduled, appointments are managed efficiently, and operational workflow remains organised and productive.

The role is heavily operational and requires constant prioritisation, coordination, and communication.

You will work closely with:
Contract Managers
Repairs Controllers
Supervisors
Operational teams
Field-based operatives

You will help ensure:
Operatives are fully utilised
Appointments are logically planned
Travel time is minimised
Materials are available before appointments
Workflow disruption is reduced
Productivity levels are maintained

This role directly impacts:
Operational efficiency
Customer service performance
SLA delivery
Workforce productivity
Appointment success rates

What the Role Involves

You will:
Schedule and coordinate repairs and maintenance appointments
Allocate work across mobile operative teams
Monitor workflow throughout the day
Adjust schedules in response to operational changes
Coordinate emergency and urgent works
Work closely with operational management teams
Ensure scheduling systems remain accurate and up to date
Support operational continuity across live contracts

The role combines:
Workforce planning
Operational coordination
Logistics-style scheduling
Real-time problem solving

This is not simply an administrative position.

The successful individual will be expected to think ahead, prioritise effectively, and make commercially sensible operational decisions.

The Environment

This is a fast-paced service-led environment where:
Work volumes are high
Priorities change quickly
Operational issues require immediate response
Productivity and responsiveness matter

The successful individual must be comfortable operating under pressure whilst maintaining organisation, pace, and accuracy.

What We Are Looking For

We are interested in speaking with individuals who have experience within environments such as:

• Repairs and maintenance scheduling
  Social housing operations
  Logistics or transport planning
  Field service coordination
  Reactive maintenance operations
  Facilities management
  Workforce planning

You may currently be working as a:
Scheduler
Repairs Planner
Workforce Planner
Service Coordinator
Logistics Coordinator
Planning Coordinator
Operational Scheduler

Experience within mobile workforce environments is highly desirable.

Trade or repairs sector knowledge would be advantageous but is not essential.

Most importantly, we are looking for individuals who are:
Organised
Commercially aware
Calm under pressure
Operationally focused
Confident communicators
Proactive problem-solvers
Capable of handling multiple priorities simultaneously

This role would particularly suit ambitious, high-potential individuals who want to develop operationally within a growing business environment.

The Person

You are likely to be someone who:
Enjoys fast-moving operational environments
Takes pride in organisation and coordination
Thinks ahead rather than reacting late
Can manage competing priorities confidently
Maintains accuracy under pressure
Communicates clearly and confidently
Likes solving operational problems

You do not need to come from a corporate background.

What matters is your ability to organise, coordinate, communicate, and keep operations moving effectively.

What's on Offer

• Basic Salary: 40,000- 48,000
  Performance Bonus
  Total Package Potential: 55,000
  Long-term progression opportunity
  Growing business environment
  High operational visibility
  Opportunity to develop broader operational responsibility over time

Why This Role?

This is an opportunity to join a business that is growing, evolving, and strengthening its operational infrastructure.

The role offers genuine responsibility and visibility within a fast-paced operational environment where strong performance is recognised and progression opportunities exist for capable individuals.

If you enjoy operational coordination, planning, problem-solving, and being at the centre of live service delivery operations, this role offers an excellent next step.