Reception Manager

Reception Manager
Windsor
Up to 35,000 + Excellent Benefits

We are currently recruiting for an experienced Reception Manager, or a strong Senior Reception Supervisor ready to step up, to join a well-established luxury hotel operation based in the Windsor area.

This is an excellent opportunity to join a high-quality hospitality environment with a strong focus on guest experience, team development, and operational excellence.

The Role

This is a hands-on Front Office leadership position where you will play a key role in the day-to-day running of Reception, ensuring exceptional service standards and smooth operational delivery at all times.

You will be responsible for leading, motivating, and developing the Reception team while maintaining a professional and guest-focused environment.

Key Responsibilities

• Leading the daily Front Office operation
• Delivering exceptional guest service standards
• Training, coaching, and developing team members
• Supporting departmental performance and upselling initiatives
• Managing operational procedures and standards
• Working closely with Housekeeping, Maintenance, and other departments
• Supporting Duty Management responsibilities when required

What We Are Looking For

• Previous experience within a 4 or 5-star hotel Front Office environment
• Experience in a Reception Manager, Assistant Front Office Manager, or Senior Reception Supervisor role
• Experience using Opera PMS is highly advantageous
• Strong leadership and communication skills
• A hands-on and proactive management style

If this sounds like it could be for you, we want to talk to you! Please do not delay and apply today