Outbound Calling & Customer Qualification Executive Location: Leeds, LS15 Hourly Rate: 12.71 per hour (paid weekly) Hours: Monday - Friday, 8:00am - 5:00pm Contract: Initially 6 weeks We are looking for a confident and professional individual to join our team on a temporary basis to support our sales department through outbound customer calls. The Role You will be responsible for contacting potential customers, introducing our services, and qualifying leads before passing suitable opportunities to the sales team. Key Responsibilities Making outbound calls to potential customers Asking qualifying questions and gathering key information Updating customer records accurately Passing qualified leads to the sales team Maintaining a professional and positive telephone manner Working towards daily call and lead targets What We're Looking For Confident communication skills Good telephone manner Previous customer service, telesales, or call handling experience preferred Reliable and professional attitude Basic computer skills and ability to update systems accurately What We Offer Weekly pay Full-time weekday hours Supportive team environment Immediate start available Opportunity to gain sales and customer service experience To apply, please send your CV and, if suitable, we will give you a call! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 18, 2026
Contractor
Outbound Calling & Customer Qualification Executive Location: Leeds, LS15 Hourly Rate: 12.71 per hour (paid weekly) Hours: Monday - Friday, 8:00am - 5:00pm Contract: Initially 6 weeks We are looking for a confident and professional individual to join our team on a temporary basis to support our sales department through outbound customer calls. The Role You will be responsible for contacting potential customers, introducing our services, and qualifying leads before passing suitable opportunities to the sales team. Key Responsibilities Making outbound calls to potential customers Asking qualifying questions and gathering key information Updating customer records accurately Passing qualified leads to the sales team Maintaining a professional and positive telephone manner Working towards daily call and lead targets What We're Looking For Confident communication skills Good telephone manner Previous customer service, telesales, or call handling experience preferred Reliable and professional attitude Basic computer skills and ability to update systems accurately What We Offer Weekly pay Full-time weekday hours Supportive team environment Immediate start available Opportunity to gain sales and customer service experience To apply, please send your CV and, if suitable, we will give you a call! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
HR Manager Salary: 60,000 per annum Location: Piccadilly, London (with international group presence) Working Hours: Monday to Friday, 9:00 AM - 6:00 PM About the Group A prestigious, ultra-luxury hospitality and leisure group renowned for delivering world-class service, style, and elegance. With an exclusive portfolio that includes elite private members' clubs in London's Mayfair and New York's Upper East Side, alongside high-end artisanal food and beverage retail outlets. The Role As HR Manager, you will act as a trusted advisor to senior leaders and department heads across the estate. You will shape and implement HR strategies that enhance business performance while upholding signature service standards. Key Responsibilities Strategic Advisory: Provide pragmatic HR guidance to department leaders in line with luxury hospitality culture and UK employment law. Team Leadership: Deputise for the Group HR Manager, co-leading the HR team to deliver high-quality, commercially focused support. Employee Relations: Manage and resolve complex ER cases, ensuring fair, timely, and legally compliant investigations. Core HR Delivery: Oversee performance management, engagement initiatives, employee wellbeing, learning and development, and talent retention. Data & Systems: Optimise HRIS functionality, ensuring total data accuracy, GDPR compliance, confidentiality, and robust reporting. Metrics & Analytics: Produce and analyse people data to inform workforce planning, manage people costs, and drive data-backed decisions. Compliance & Mobility: Maintain absolute compliance across all HR policies, internal audits, global mobility, and international visa processes. What We Are Looking For Experience: Minimum 5+ years of HR experience, including time spent at a supervisory or advisory level. Sector Knowledge: Experience within luxury hospitality, high-end leisure, or premium customer service environments is strongly preferred. Systems Expertise: Essential experience managing HRIS platforms; specific experience with Dayforce is highly advantageous. Qualifications: CIPD Level 5 (completed or currently working towards) is highly desirable. Education: Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent practical experience). What We Offer 33 days of annual leave (including bank holidays). Private medical and dental insurance (BUPA). Monthly in-house wellbeing days (Masseuse, Reflexologist, and Chiropodist). Complimentary, freshly prepared meals during your working shift. Comprehensive Employee Assistance Programme (EAP). Exclusive online retail discounts via Edenred. Eyecare and glasses vouchers. 51638BR INDHRR The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 18, 2026
Full time
HR Manager Salary: 60,000 per annum Location: Piccadilly, London (with international group presence) Working Hours: Monday to Friday, 9:00 AM - 6:00 PM About the Group A prestigious, ultra-luxury hospitality and leisure group renowned for delivering world-class service, style, and elegance. With an exclusive portfolio that includes elite private members' clubs in London's Mayfair and New York's Upper East Side, alongside high-end artisanal food and beverage retail outlets. The Role As HR Manager, you will act as a trusted advisor to senior leaders and department heads across the estate. You will shape and implement HR strategies that enhance business performance while upholding signature service standards. Key Responsibilities Strategic Advisory: Provide pragmatic HR guidance to department leaders in line with luxury hospitality culture and UK employment law. Team Leadership: Deputise for the Group HR Manager, co-leading the HR team to deliver high-quality, commercially focused support. Employee Relations: Manage and resolve complex ER cases, ensuring fair, timely, and legally compliant investigations. Core HR Delivery: Oversee performance management, engagement initiatives, employee wellbeing, learning and development, and talent retention. Data & Systems: Optimise HRIS functionality, ensuring total data accuracy, GDPR compliance, confidentiality, and robust reporting. Metrics & Analytics: Produce and analyse people data to inform workforce planning, manage people costs, and drive data-backed decisions. Compliance & Mobility: Maintain absolute compliance across all HR policies, internal audits, global mobility, and international visa processes. What We Are Looking For Experience: Minimum 5+ years of HR experience, including time spent at a supervisory or advisory level. Sector Knowledge: Experience within luxury hospitality, high-end leisure, or premium customer service environments is strongly preferred. Systems Expertise: Essential experience managing HRIS platforms; specific experience with Dayforce is highly advantageous. Qualifications: CIPD Level 5 (completed or currently working towards) is highly desirable. Education: Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent practical experience). What We Offer 33 days of annual leave (including bank holidays). Private medical and dental insurance (BUPA). Monthly in-house wellbeing days (Masseuse, Reflexologist, and Chiropodist). Complimentary, freshly prepared meals during your working shift. Comprehensive Employee Assistance Programme (EAP). Exclusive online retail discounts via Edenred. Eyecare and glasses vouchers. 51638BR INDHRR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Business Development Executive Financial Markets Entry level Full time Office based Non-advisory role Graduates welcome £26,500 starting £27,500 after probation Performance-based commission in line with responsible sales practices and regulatory standards One week fully paid training upon successful first interview Are you ready to build a career from day one? We are looking for ambitious and driven individuals who are ready to develop within a fast-paced, regulated financial services environment. A background in finance is not a requirement for this role. That said, candidates who are familiar with financial markets, products, or terminology often find they settle into the role more quickly. If you have studied finance or a related field, this is where that knowledge starts to work for you. This is a client-facing, non-advisory role. You will communicate with clients daily, build professional relationships, and provide general information about our financial products and platform. All client communications are conducted in a fair, clear, and non-misleading manner, in full accordance with FCA regulatory standards. Employees in this role do not provide financial advice. Key responsibilities Client engagement. Maintain proactive and professional communication with clients via telephone and email, establishing rapport and understanding their informational needs in relation to our products and services. Product information. Provide clear, fair, and balanced general information about our financial instruments, platform features, and educational materials. All information is provided in a non-advisory capacity and must include appropriate risk disclosure in line with FCA requirements. Relationship management. Build and maintain professional client relationships by delivering a consistent standard of service, responding to enquiries promptly, and ensuring clients are treated fairly at all times. Compliance and conduct. Adhere to all regulatory requirements and internal compliance standards throughout every client interaction, including accurate record-keeping, appropriate risk disclosure, and client suitability escalation. Continuous development. Stay current with industry developments, product changes, and regulatory updates through structured in-house training and ongoing professional development. What we are looking for Previous experience in a client-facing, customer service, or financial services role is advantageous but not essential Strong verbal and written communication skills, with the ability to present information clearly and accurately A professional and composed telephone manner Resilience, self-motivation, and the ability to work consistently under pressure A conscientious approach to performance targets within a structured, compliant framework Proficiency in standard computer applications and CRM systems A demonstrated commitment to ethical conduct, client care, and regulatory compliance What to expect We believe in being transparent with all candidates. This is a performance-based role within a structured, target-driven environment. You will encounter challenges including client objections and demanding performance expectations. Success in this role requires consistency, professionalism, and the ability to maintain composure under pressure. This role is not suited to everyone, and that is intentional. We seek individuals who understand the demands of a regulated, performance-based environment and are motivated by structured professional growth and long-term career development. Training and selection process Our recruitment process is designed to identify candidates who are the right fit for the role and for a regulated financial services environment. Candidates who are successful at the first stage interview will be invited to attend a one-week, fully paid training programme Training covers an introduction to the role, systems, client communication standards, and regulatory and compliance requirements as set out by the FCA The training period also serves as a mutual assessment of suitability before a formal offer of employment is made For those who are the right fit, the opportunity is significant Those who meet performance standards and demonstrate the right professional attitude do not simply retain their position. They progress. Fortrade promotes from within, conducts annual salary reviews, and provides high performers with the kind of career development and exposure that extends well beyond this role. Whether your objective is a senior position, a broader career in regulated financial services, or a credible track record in a compliant environment, this role provides a genuine foundation for those willing to commit to it. Employee benefits One week of fully paid in-house training, including regulatory and compliance training, following a successful first interview Performance-based commission structure earnings vary depending on individual results and are in line with responsible sales practices Weekly and monthly incentive vouchers for top performers Annual salary review and incremental increases Fast-track progression opportunities internal promotion is actively supported Contributory pension scheme Employee wellbeing programme Free on-site parking If you are ready to build your career within a regulated financial services environment and are confident in your ability to meet the expectations of this role, we would like to hear from you. Fortrade Ltd is authorised and regulated in the UK by the Financial Conduct Authority (FCA). This is a non-advisory role; employees do not provide financial advice. CFD trading involves a significant risk of loss and may not be suitable for all investors.
May 18, 2026
Full time
Business Development Executive Financial Markets Entry level Full time Office based Non-advisory role Graduates welcome £26,500 starting £27,500 after probation Performance-based commission in line with responsible sales practices and regulatory standards One week fully paid training upon successful first interview Are you ready to build a career from day one? We are looking for ambitious and driven individuals who are ready to develop within a fast-paced, regulated financial services environment. A background in finance is not a requirement for this role. That said, candidates who are familiar with financial markets, products, or terminology often find they settle into the role more quickly. If you have studied finance or a related field, this is where that knowledge starts to work for you. This is a client-facing, non-advisory role. You will communicate with clients daily, build professional relationships, and provide general information about our financial products and platform. All client communications are conducted in a fair, clear, and non-misleading manner, in full accordance with FCA regulatory standards. Employees in this role do not provide financial advice. Key responsibilities Client engagement. Maintain proactive and professional communication with clients via telephone and email, establishing rapport and understanding their informational needs in relation to our products and services. Product information. Provide clear, fair, and balanced general information about our financial instruments, platform features, and educational materials. All information is provided in a non-advisory capacity and must include appropriate risk disclosure in line with FCA requirements. Relationship management. Build and maintain professional client relationships by delivering a consistent standard of service, responding to enquiries promptly, and ensuring clients are treated fairly at all times. Compliance and conduct. Adhere to all regulatory requirements and internal compliance standards throughout every client interaction, including accurate record-keeping, appropriate risk disclosure, and client suitability escalation. Continuous development. Stay current with industry developments, product changes, and regulatory updates through structured in-house training and ongoing professional development. What we are looking for Previous experience in a client-facing, customer service, or financial services role is advantageous but not essential Strong verbal and written communication skills, with the ability to present information clearly and accurately A professional and composed telephone manner Resilience, self-motivation, and the ability to work consistently under pressure A conscientious approach to performance targets within a structured, compliant framework Proficiency in standard computer applications and CRM systems A demonstrated commitment to ethical conduct, client care, and regulatory compliance What to expect We believe in being transparent with all candidates. This is a performance-based role within a structured, target-driven environment. You will encounter challenges including client objections and demanding performance expectations. Success in this role requires consistency, professionalism, and the ability to maintain composure under pressure. This role is not suited to everyone, and that is intentional. We seek individuals who understand the demands of a regulated, performance-based environment and are motivated by structured professional growth and long-term career development. Training and selection process Our recruitment process is designed to identify candidates who are the right fit for the role and for a regulated financial services environment. Candidates who are successful at the first stage interview will be invited to attend a one-week, fully paid training programme Training covers an introduction to the role, systems, client communication standards, and regulatory and compliance requirements as set out by the FCA The training period also serves as a mutual assessment of suitability before a formal offer of employment is made For those who are the right fit, the opportunity is significant Those who meet performance standards and demonstrate the right professional attitude do not simply retain their position. They progress. Fortrade promotes from within, conducts annual salary reviews, and provides high performers with the kind of career development and exposure that extends well beyond this role. Whether your objective is a senior position, a broader career in regulated financial services, or a credible track record in a compliant environment, this role provides a genuine foundation for those willing to commit to it. Employee benefits One week of fully paid in-house training, including regulatory and compliance training, following a successful first interview Performance-based commission structure earnings vary depending on individual results and are in line with responsible sales practices Weekly and monthly incentive vouchers for top performers Annual salary review and incremental increases Fast-track progression opportunities internal promotion is actively supported Contributory pension scheme Employee wellbeing programme Free on-site parking If you are ready to build your career within a regulated financial services environment and are confident in your ability to meet the expectations of this role, we would like to hear from you. Fortrade Ltd is authorised and regulated in the UK by the Financial Conduct Authority (FCA). This is a non-advisory role; employees do not provide financial advice. CFD trading involves a significant risk of loss and may not be suitable for all investors.
Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116.00 (£13.35 per hour), plus incentives and bonuses. Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 18, 2026
Full time
Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116.00 (£13.35 per hour), plus incentives and bonuses. Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Chichester College, part of the Chichester College Group Student Finance Advisor Ref: CC8564 £26,238 - £26,334 per annum 37 hours per week, 52 weeks per year We have an exciting opportunity to join our team of Student Finance Advisors at our Chichester College campus. We are looking for a dynamic individual to be part of the team who deliver an outstanding service for staff, students, and our external partners. We are offering an interesting and rewarding experience within a varied, vibrant department and opportunities for you to develop your skills as part of a friendly and supportive team. As a Student Finance Advisor, you will be the primary point of contact for students seeking financial assistance. Your main responsibilities will include assessing student applications for the college bursaries - Learner Support Grant, ensuring eligibility criteria is met. As our Student Finance Advisor, you will provide outstanding customer service to applicants, schools, curriculum areas and work with colleagues across the Group to plan and implement processes to make sure the students can access, understand, and manage non-repayable financial support to aid their education. Chichester College Group is committed to providing outstanding education and support to our diverse students. As a key member of the Student Finance Support team, you will play a crucial role in ensuring students have the financial resources and guidance they need to succeed and complete their studies. Our Staff Benefits: We have a fantastic range of staff benefits, highly competitive against what is offered by the private sector and other organisations, including: Local Government Pension Scheme the Group contributes 15% of your actual pensionable pay. 25 days annual leave, increasing to 28 days in line with continuous service, plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement. Plus, the opportunity to purchase up to 5 days additional leave. Discount schemes including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only). Family friendly policies including enhanced maternity, paternity and adoption pay (dependant on continuous service). Continuous professional development opportunities including development days, funded apprenticeships and access to a range of other courses and activities. And much more - check out the Staff Benefits booklet attached to this advert for more information about our fantastic range of benefits available to staff. Working in a vibrant and inclusive further education college is an inspiring experience. Our staff have a relentless focus on delivering outstanding teaching, learning and support, where you'll encounter a diverse student body, a positive atmosphere, ample support services, innovative teaching methods, community engagement and a celebration of individual differences. It's an environment that fosters personal growth and collaboration, to change lives through learning. We actively encourage applications from those seeking part-time roles, job shares, or other flexible working arrangements. Whether you're balancing caring responsibilities, pursuing personal goals, or simply seeking a healthier rhythm between life and work, we re here to support you. Our roles are designed with adaptability in mind and at the heart of our people strategy is a commitment to an inclusive environment where different ways of working are not only accommodated but celebrated. If flexibility matters to you, you'll find a welcoming home here at CCG. Closing date: 18 May 2026 Interview date: 2 June 2026 You will be asked to upload a CV before starting an application form for this role. The system will take information such as education and employment history from your CV and auto-populate the relevant parts of the application form to save you time. For the best results, we recommend your CV is formatted without columns or tables. Please check the auto-populated information for accuracy. Please note that your CV will not be seen by Recruiting Managers so please ensure your application form is fully completed. Suitable candidates may be invited to interview prior to the closing date and we reserve the right to close the vacancy early should sufficient applications be received. For further information about applying for a role at Chichester College Group, please visit Information For Applicants Chichester College Group Follow Chichester College Group Careers on Facebook for updates on the latest career opportunities. The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role. We are an equal opportunities employer.
May 18, 2026
Full time
Chichester College, part of the Chichester College Group Student Finance Advisor Ref: CC8564 £26,238 - £26,334 per annum 37 hours per week, 52 weeks per year We have an exciting opportunity to join our team of Student Finance Advisors at our Chichester College campus. We are looking for a dynamic individual to be part of the team who deliver an outstanding service for staff, students, and our external partners. We are offering an interesting and rewarding experience within a varied, vibrant department and opportunities for you to develop your skills as part of a friendly and supportive team. As a Student Finance Advisor, you will be the primary point of contact for students seeking financial assistance. Your main responsibilities will include assessing student applications for the college bursaries - Learner Support Grant, ensuring eligibility criteria is met. As our Student Finance Advisor, you will provide outstanding customer service to applicants, schools, curriculum areas and work with colleagues across the Group to plan and implement processes to make sure the students can access, understand, and manage non-repayable financial support to aid their education. Chichester College Group is committed to providing outstanding education and support to our diverse students. As a key member of the Student Finance Support team, you will play a crucial role in ensuring students have the financial resources and guidance they need to succeed and complete their studies. Our Staff Benefits: We have a fantastic range of staff benefits, highly competitive against what is offered by the private sector and other organisations, including: Local Government Pension Scheme the Group contributes 15% of your actual pensionable pay. 25 days annual leave, increasing to 28 days in line with continuous service, plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement. Plus, the opportunity to purchase up to 5 days additional leave. Discount schemes including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only). Family friendly policies including enhanced maternity, paternity and adoption pay (dependant on continuous service). Continuous professional development opportunities including development days, funded apprenticeships and access to a range of other courses and activities. And much more - check out the Staff Benefits booklet attached to this advert for more information about our fantastic range of benefits available to staff. Working in a vibrant and inclusive further education college is an inspiring experience. Our staff have a relentless focus on delivering outstanding teaching, learning and support, where you'll encounter a diverse student body, a positive atmosphere, ample support services, innovative teaching methods, community engagement and a celebration of individual differences. It's an environment that fosters personal growth and collaboration, to change lives through learning. We actively encourage applications from those seeking part-time roles, job shares, or other flexible working arrangements. Whether you're balancing caring responsibilities, pursuing personal goals, or simply seeking a healthier rhythm between life and work, we re here to support you. Our roles are designed with adaptability in mind and at the heart of our people strategy is a commitment to an inclusive environment where different ways of working are not only accommodated but celebrated. If flexibility matters to you, you'll find a welcoming home here at CCG. Closing date: 18 May 2026 Interview date: 2 June 2026 You will be asked to upload a CV before starting an application form for this role. The system will take information such as education and employment history from your CV and auto-populate the relevant parts of the application form to save you time. For the best results, we recommend your CV is formatted without columns or tables. Please check the auto-populated information for accuracy. Please note that your CV will not be seen by Recruiting Managers so please ensure your application form is fully completed. Suitable candidates may be invited to interview prior to the closing date and we reserve the right to close the vacancy early should sufficient applications be received. For further information about applying for a role at Chichester College Group, please visit Information For Applicants Chichester College Group Follow Chichester College Group Careers on Facebook for updates on the latest career opportunities. The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role. We are an equal opportunities employer.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarant
May 18, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarant
Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116.00 (£13.35 per hour), plus incentives and bonuses. Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 18, 2026
Full time
Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116.00 (£13.35 per hour), plus incentives and bonuses. Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Customer Advisor, Permanent, £25,983.50 Your new company You will be joining a well-established and respected organisation that delivers essential services to communities across Northern Ireland. With a strong focus on safety, service excellence and inclusivity, the organisation prides itself on putting customers at the heart of everything it does. You will be part of a Whitelackington customer services function that values teamwork, continuous improvement and professional development. Your new role As a Customer Advisor, you will play a vital frontline role within the Customer Services team, acting as a key point of contact for both existing and potential customers. You will handle a high volume of incoming and outgoing calls, emails and service requests, providing efficient, professional and inclusive customer service at all times. Your responsibilities will include accurately recording customer and job details on company systems, coordinating appointments with customers and field operatives, and supporting the planning and scheduling of asset maintenance and connection works. You will respond to gas emergencies in line with strict safety standards, manage complaints in accordance with company procedures, and process completed documentation and certification. In addition, you will provide comprehensive administrative support to the wider team, contribute positively to team objectives, and ensure all activity complies with regulatory, safety and service standards. What you'll need to succeed Proven experience in a customer-facing role, ideally within a high-volume contact centre or fast-paced retail environment Confidence handling inbound and outbound calls and dealing with a wide range of customer queries Excellent communication skills, with a polite, professional and empathetic telephone manner Strong IT skills, with the ability to accurately input and manage data across multiple systems Ability to multitask, prioritise workload and remain calm under pressure Previous administrative experience, including diary management and appointment scheduling, is desirable Experience handling customer complaints and resolving issues effectively is advantageous A proactive, reliable approach with the ability to work both independently and as part of a team A genuine commitment to delivering inclusive, high-quality customer service What you'll get in return Structured trainingOngoing development opportunities and the chance to build a long-term career within customer services. Permanent full time position working 37 hours per week.8.30am - 5pm Monday - Thursday, 8.30am - 4.30pm on Friday. 1 late finish of 7pm per week£25,983.50 per annum with the opportunity to earn overtime What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 18, 2026
Full time
Customer Advisor, Permanent, £25,983.50 Your new company You will be joining a well-established and respected organisation that delivers essential services to communities across Northern Ireland. With a strong focus on safety, service excellence and inclusivity, the organisation prides itself on putting customers at the heart of everything it does. You will be part of a Whitelackington customer services function that values teamwork, continuous improvement and professional development. Your new role As a Customer Advisor, you will play a vital frontline role within the Customer Services team, acting as a key point of contact for both existing and potential customers. You will handle a high volume of incoming and outgoing calls, emails and service requests, providing efficient, professional and inclusive customer service at all times. Your responsibilities will include accurately recording customer and job details on company systems, coordinating appointments with customers and field operatives, and supporting the planning and scheduling of asset maintenance and connection works. You will respond to gas emergencies in line with strict safety standards, manage complaints in accordance with company procedures, and process completed documentation and certification. In addition, you will provide comprehensive administrative support to the wider team, contribute positively to team objectives, and ensure all activity complies with regulatory, safety and service standards. What you'll need to succeed Proven experience in a customer-facing role, ideally within a high-volume contact centre or fast-paced retail environment Confidence handling inbound and outbound calls and dealing with a wide range of customer queries Excellent communication skills, with a polite, professional and empathetic telephone manner Strong IT skills, with the ability to accurately input and manage data across multiple systems Ability to multitask, prioritise workload and remain calm under pressure Previous administrative experience, including diary management and appointment scheduling, is desirable Experience handling customer complaints and resolving issues effectively is advantageous A proactive, reliable approach with the ability to work both independently and as part of a team A genuine commitment to delivering inclusive, high-quality customer service What you'll get in return Structured trainingOngoing development opportunities and the chance to build a long-term career within customer services. Permanent full time position working 37 hours per week.8.30am - 5pm Monday - Thursday, 8.30am - 4.30pm on Friday. 1 late finish of 7pm per week£25,983.50 per annum with the opportunity to earn overtime What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a Contact Centre Agent! Shifts: Monday to Friday, 7 am to 7 pm 12 weeks training ON SITE in Kirkby - L32 8UY Who We Are: We are a dedicated organization committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day , addressing inquiries and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide effective solutions for our customers. Communicating with various stakeholders, including clients and third parties, to ensure seamless service delivery. Completing call wrap-up tasks efficiently, maintaining accuracy in documentation. What We're Looking For: To excel in this role, you should possess: Customer Service Experience: Proven experience in handling customer contacts and resolving inquiries. Call Management Skills: Ability to control calls effectively, minimizing escalations and ensuring a smooth customer experience. Excellent Communication Skills: Strong verbal and written communication skills, with the ability to convey information clearly and professionally. PC Proficiency: Expertise in using a PC and office automation tools, including Outlook, Word, and Excel. Problem-Solving Abilities: A proactive approach to identifying issues and implementing solutions. Home Working Setup: A suitable home working environment, including reliable Wi-Fi, electricity, and a dedicated workspace that complies with DSE regulations. Ready to Make a Difference? If you're excited about the opportunity to positively impact the lives of customers, we want to hear from you! Apply now and take the first step toward a rewarding career with us. Join us in providing exceptional service and creating memorable experiences for our customers! Your journey begins here! Adecco is a disability-confident employer. We value inclusivity and support candidates of all backgrounds and abilities. If you require reasonable adjustments at any stage of the recruitment process, please let us know, and we will be happy to assist you. Don't miss this chance to shine in a role that values your skills and dedication! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 18, 2026
Contractor
Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a Contact Centre Agent! Shifts: Monday to Friday, 7 am to 7 pm 12 weeks training ON SITE in Kirkby - L32 8UY Who We Are: We are a dedicated organization committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day , addressing inquiries and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide effective solutions for our customers. Communicating with various stakeholders, including clients and third parties, to ensure seamless service delivery. Completing call wrap-up tasks efficiently, maintaining accuracy in documentation. What We're Looking For: To excel in this role, you should possess: Customer Service Experience: Proven experience in handling customer contacts and resolving inquiries. Call Management Skills: Ability to control calls effectively, minimizing escalations and ensuring a smooth customer experience. Excellent Communication Skills: Strong verbal and written communication skills, with the ability to convey information clearly and professionally. PC Proficiency: Expertise in using a PC and office automation tools, including Outlook, Word, and Excel. Problem-Solving Abilities: A proactive approach to identifying issues and implementing solutions. Home Working Setup: A suitable home working environment, including reliable Wi-Fi, electricity, and a dedicated workspace that complies with DSE regulations. Ready to Make a Difference? If you're excited about the opportunity to positively impact the lives of customers, we want to hear from you! Apply now and take the first step toward a rewarding career with us. Join us in providing exceptional service and creating memorable experiences for our customers! Your journey begins here! Adecco is a disability-confident employer. We value inclusivity and support candidates of all backgrounds and abilities. If you require reasonable adjustments at any stage of the recruitment process, please let us know, and we will be happy to assist you. Don't miss this chance to shine in a role that values your skills and dedication! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116.00 (£13.35 per hour), plus incentives and bonuses. Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 18, 2026
Full time
Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116.00 (£13.35 per hour), plus incentives and bonuses. Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Client Manager Location: Bromsgrove, Midlands Job Type: Full-time, Permanent An established and growing accountancy practice based in Bromsgrove is seeking an experienced Client Manager to join their Midlands office. This is an excellent opportunity for a qualified accountant looking to manage their own client portfolio while playing a key role in mentoring junior team members and supporting senior leadership. The Role As Client Manager, you will take ownership of a varied client portfolio and act as the main point of contact, delivering high-quality accounting, tax and advisory services. You'll work closely with Senior Managers and Directors, contributing to technical work, client advice and team development. Key responsibilities Review company financial statements and sole trader accounts Review corporation tax returns Draft technical and client-facing advice with support from Senior Managers and Directors Oversee personal tax compliance and annual personal tax filings for clients Ensure accurate and compliant financial statement disclosures Manage and maintain a portfolio of clients, acting as first point of contact Liaise with clients regarding deadlines, requirements and queries Support Senior Managers and Directors across Accounts, Tax, VAT, Payroll and Company Secretarial deadlines Communicate with clients to obtain required information Build and maintain strong, long-term client relationships Provide ad hoc financial support, including interpretation of results Support clients with internal systems and controls, including implementation of accounting software Confidently explain tax and financial matters to reassure and advise clients Support and mentor senior associates and supervisors About you ACA / ACCA qualified (or equivalent) Minimum of 2 years' post-qualification experience within practice Proven experience managing your own portfolio of clients Strong technical knowledge across accounts and tax, with a commitment to continued development Confident using Outlook, Word and Excel Strong experience with Xero Exposure to Iris, Alpha, QuickBooks and Sage 50 desirable Technologically aware and comfortable adopting new systems Self-motivated with the ability to apply skills to new scenarios Strong communication and people management skills Ability to work under pressure while maintaining accuracy and focus Excellent analytical and research skills The package Competitive salary 26 days' holiday plus public holidays Enhanced pension contributions Health plan benefits Flexible working options Free on-site parking Clear progression opportunities Ongoing training and professional development For more info, please apply today!
May 18, 2026
Full time
Client Manager Location: Bromsgrove, Midlands Job Type: Full-time, Permanent An established and growing accountancy practice based in Bromsgrove is seeking an experienced Client Manager to join their Midlands office. This is an excellent opportunity for a qualified accountant looking to manage their own client portfolio while playing a key role in mentoring junior team members and supporting senior leadership. The Role As Client Manager, you will take ownership of a varied client portfolio and act as the main point of contact, delivering high-quality accounting, tax and advisory services. You'll work closely with Senior Managers and Directors, contributing to technical work, client advice and team development. Key responsibilities Review company financial statements and sole trader accounts Review corporation tax returns Draft technical and client-facing advice with support from Senior Managers and Directors Oversee personal tax compliance and annual personal tax filings for clients Ensure accurate and compliant financial statement disclosures Manage and maintain a portfolio of clients, acting as first point of contact Liaise with clients regarding deadlines, requirements and queries Support Senior Managers and Directors across Accounts, Tax, VAT, Payroll and Company Secretarial deadlines Communicate with clients to obtain required information Build and maintain strong, long-term client relationships Provide ad hoc financial support, including interpretation of results Support clients with internal systems and controls, including implementation of accounting software Confidently explain tax and financial matters to reassure and advise clients Support and mentor senior associates and supervisors About you ACA / ACCA qualified (or equivalent) Minimum of 2 years' post-qualification experience within practice Proven experience managing your own portfolio of clients Strong technical knowledge across accounts and tax, with a commitment to continued development Confident using Outlook, Word and Excel Strong experience with Xero Exposure to Iris, Alpha, QuickBooks and Sage 50 desirable Technologically aware and comfortable adopting new systems Self-motivated with the ability to apply skills to new scenarios Strong communication and people management skills Ability to work under pressure while maintaining accuracy and focus Excellent analytical and research skills The package Competitive salary 26 days' holiday plus public holidays Enhanced pension contributions Health plan benefits Flexible working options Free on-site parking Clear progression opportunities Ongoing training and professional development For more info, please apply today!
Customer Service Advisor Red Recruitment is recruiting Customer Service Advisors to join our client who administers and manages medical claims for UK corporate healthcare schemes. Located in central Bristol, this position contains many benefits as well as a generous salary from 27,000- 28,000 per annum. You will be responsible for coordinating member treatment plans, liaising with all members of the healthcare team and ensuring you provide appropriate medical information and access to required medical services. This is a role where good customer service skills are key, and you are not required to have any medical qualifications. Benefits and Package for a Customer Service Advisor: Salary: 27,000- 28,000 per annum Hours: 35 hours per week Contract Type: Permanent Location: Bristol City Centre Start date: ASAP On going training and professional enhancement opportunities Pension plan Key Responsibilities of a Customer Service Advisor: Obtaining medical evidence from providers to substantiate claims decision/treatment Answering any calls from clients, providers and specified members in relation to initial and/or ongoing claims Arranging care with the appropriate medical team/facility Ensuring treatment delivered is relevant and appropriate by monitoring ongoing treatment plans for members Dealing with queries in relation to clinical treatment or pre-authorisation requests Key Skills and Experience of a Customer Service Advisor: Previous experience within a claims background is desired, experience within the private medical insurance industry is advantageous High standard of customer service and ability to demonstrate customer led thinking is required Good knowledge of Microsoft packages Able to work well both independently and as part of a team A high degree of accuracy and attention to detail is required If you are interested in this position, please apply now! Red Recruitment (Agency)
May 18, 2026
Full time
Customer Service Advisor Red Recruitment is recruiting Customer Service Advisors to join our client who administers and manages medical claims for UK corporate healthcare schemes. Located in central Bristol, this position contains many benefits as well as a generous salary from 27,000- 28,000 per annum. You will be responsible for coordinating member treatment plans, liaising with all members of the healthcare team and ensuring you provide appropriate medical information and access to required medical services. This is a role where good customer service skills are key, and you are not required to have any medical qualifications. Benefits and Package for a Customer Service Advisor: Salary: 27,000- 28,000 per annum Hours: 35 hours per week Contract Type: Permanent Location: Bristol City Centre Start date: ASAP On going training and professional enhancement opportunities Pension plan Key Responsibilities of a Customer Service Advisor: Obtaining medical evidence from providers to substantiate claims decision/treatment Answering any calls from clients, providers and specified members in relation to initial and/or ongoing claims Arranging care with the appropriate medical team/facility Ensuring treatment delivered is relevant and appropriate by monitoring ongoing treatment plans for members Dealing with queries in relation to clinical treatment or pre-authorisation requests Key Skills and Experience of a Customer Service Advisor: Previous experience within a claims background is desired, experience within the private medical insurance industry is advantageous High standard of customer service and ability to demonstrate customer led thinking is required Good knowledge of Microsoft packages Able to work well both independently and as part of a team A high degree of accuracy and attention to detail is required If you are interested in this position, please apply now! Red Recruitment (Agency)
Fleet Administrator, Bristol BS5 Reactive Recruitment are proud to be working with one of the region s leading car dealership groups with sites across Bristol, Gloucestershire and South Wales. Due to internal progression, our client seek a highly organised and competent Fleet Administrator to work from their prestigious site in Bristol BS5. Fleet Administrator - Package & Hours: A starting salary of £30,139 per annum Monday to Friday 0800 to 1700 with 1 hour for lunch Other fantastic benefits including Pension, Employee Schemes, Wellbeing Support, Events Perks, Discounts and much more Duties & Responsibilities: Coordinate and manage transport bookings in line with agreed service levels (SLAs) Liaise with end users to schedule deliveries and arrange transport efficiently Maintain and update the fleet database, ensuring all records are accurate and up to date Support all aspects of fleet administration within a fast-paced, collaborative team environment Oversee administrative processes for new vehicle preparation prior to delivery Provide cover for other administrative roles within the team as required Skills Required: Strong organisational skills with excellent attention to detail Clear and professional communication skills, both written and verbal Confident telephone manner with the ability to engage effectively with stakeholders Good IT proficiency, including experience with databases or fleet systems Ability to work independently using initiative, as well as collaboratively within a team Customer-focused mindset with a commitment to delivering high-quality service We look forward to receiving your application. Key: Fleet Administrator, Administrator, Snr Administrator, Customer Service Advisor, Customer Service Administrator, Customer Service, Car, Motor, Automotive, Bristol, BS5.
May 18, 2026
Full time
Fleet Administrator, Bristol BS5 Reactive Recruitment are proud to be working with one of the region s leading car dealership groups with sites across Bristol, Gloucestershire and South Wales. Due to internal progression, our client seek a highly organised and competent Fleet Administrator to work from their prestigious site in Bristol BS5. Fleet Administrator - Package & Hours: A starting salary of £30,139 per annum Monday to Friday 0800 to 1700 with 1 hour for lunch Other fantastic benefits including Pension, Employee Schemes, Wellbeing Support, Events Perks, Discounts and much more Duties & Responsibilities: Coordinate and manage transport bookings in line with agreed service levels (SLAs) Liaise with end users to schedule deliveries and arrange transport efficiently Maintain and update the fleet database, ensuring all records are accurate and up to date Support all aspects of fleet administration within a fast-paced, collaborative team environment Oversee administrative processes for new vehicle preparation prior to delivery Provide cover for other administrative roles within the team as required Skills Required: Strong organisational skills with excellent attention to detail Clear and professional communication skills, both written and verbal Confident telephone manner with the ability to engage effectively with stakeholders Good IT proficiency, including experience with databases or fleet systems Ability to work independently using initiative, as well as collaboratively within a team Customer-focused mindset with a commitment to delivering high-quality service We look forward to receiving your application. Key: Fleet Administrator, Administrator, Snr Administrator, Customer Service Advisor, Customer Service Administrator, Customer Service, Car, Motor, Automotive, Bristol, BS5.
Ready for a career with MG? Exciting new opportunity for a Vehicle Sales Executive to join our team at our newly refurbished state-of-the-art site in Stockport. We re committed to providing our employees with a great experience when they re at work, supporting them to be the best they can be. We believe our passionate, enthusiastic and talented people are key to our continuing success, and are proud to be voted by our employees as a company who is an employer of choice. If that sounds like you, keep reading. Your future starts here We love diversity and welcome applications from all areas of sales including high street retail, automotive and more! The Role at a Glance: Vehicle Sales Executive Stockport £20,000 Basic Rising by £1k each year (£65,000+ OTE) Plus Excellent Benefits Including Company Car, Commission, Staff Car Scheme, Benefits, Manufacturer Training & Continuous Development. About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Joining us as a Vehicle Sales Executive offers you the opportunity to develop your career with one of the world's most prestigious companies. The Vehicle Sales Executive Role: As a Sales Executive, you will be highly skilled at discovering customer needs and matching those with the right product. You ll likely be someone who has previously worked in a similar role, as an automotive sales executive or retail executive, demonstrating your ability to deliver great customer experiences. You ll get a buzz from personal interaction, listening and adapting, and guiding the customer towards the best choice for them. You ll be ready to apply your in-depth product knowledge to build the closest possible match between product and customer. As a Sales Executive with RRG Stockport you ll be proud to represent MG, and you ll get great satisfaction from turning showroom visitors into loyal customers. About You: • Previous sales experience needed • Highly skilled at discovering customers needs and following through with exciting solutions • Enjoy working in a high-pressured environment, with a record of achieving challenging targets • Always curious with a willingness to learn and develop and stay on top of innovative products and complex technical information • Strong people and communication skills with the ability to quickly build rapport with our customers • Ability to take initiative and ownership of issues; with a can-do attitude • Strong communication skills easily builds up relationships internally and with customers, pleasant and demonstrates humility • Strong interest in automotive and agility to learn about new products • Listen and talk to customers, to uncover their needs and build trust and rapport Interested? Apply here for a fast-track path to the Hiring Manager. Your Experience / Background / Previous Roles May Include: High Street Retail Sales, Customer Advisor, Motoring Sales, Dealership Sales, Automotive Sales Consultant, Automotive Sales Representative, Automotive Account Manager, Auto Sales Coordinator, Car Sales Executive, Vehicle Sales Associate, Automotive Sales Coordinator, Car Sales Consultant, Retail, Customer Service, Sales, Business Development, Vehicle Service Advisor, Fleet Controller, Showroom Manager, Showroom Receptionist, Showroom Host. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 18, 2026
Full time
Ready for a career with MG? Exciting new opportunity for a Vehicle Sales Executive to join our team at our newly refurbished state-of-the-art site in Stockport. We re committed to providing our employees with a great experience when they re at work, supporting them to be the best they can be. We believe our passionate, enthusiastic and talented people are key to our continuing success, and are proud to be voted by our employees as a company who is an employer of choice. If that sounds like you, keep reading. Your future starts here We love diversity and welcome applications from all areas of sales including high street retail, automotive and more! The Role at a Glance: Vehicle Sales Executive Stockport £20,000 Basic Rising by £1k each year (£65,000+ OTE) Plus Excellent Benefits Including Company Car, Commission, Staff Car Scheme, Benefits, Manufacturer Training & Continuous Development. About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Joining us as a Vehicle Sales Executive offers you the opportunity to develop your career with one of the world's most prestigious companies. The Vehicle Sales Executive Role: As a Sales Executive, you will be highly skilled at discovering customer needs and matching those with the right product. You ll likely be someone who has previously worked in a similar role, as an automotive sales executive or retail executive, demonstrating your ability to deliver great customer experiences. You ll get a buzz from personal interaction, listening and adapting, and guiding the customer towards the best choice for them. You ll be ready to apply your in-depth product knowledge to build the closest possible match between product and customer. As a Sales Executive with RRG Stockport you ll be proud to represent MG, and you ll get great satisfaction from turning showroom visitors into loyal customers. About You: • Previous sales experience needed • Highly skilled at discovering customers needs and following through with exciting solutions • Enjoy working in a high-pressured environment, with a record of achieving challenging targets • Always curious with a willingness to learn and develop and stay on top of innovative products and complex technical information • Strong people and communication skills with the ability to quickly build rapport with our customers • Ability to take initiative and ownership of issues; with a can-do attitude • Strong communication skills easily builds up relationships internally and with customers, pleasant and demonstrates humility • Strong interest in automotive and agility to learn about new products • Listen and talk to customers, to uncover their needs and build trust and rapport Interested? Apply here for a fast-track path to the Hiring Manager. Your Experience / Background / Previous Roles May Include: High Street Retail Sales, Customer Advisor, Motoring Sales, Dealership Sales, Automotive Sales Consultant, Automotive Sales Representative, Automotive Account Manager, Auto Sales Coordinator, Car Sales Executive, Vehicle Sales Associate, Automotive Sales Coordinator, Car Sales Consultant, Retail, Customer Service, Sales, Business Development, Vehicle Service Advisor, Fleet Controller, Showroom Manager, Showroom Receptionist, Showroom Host. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Complaints Advisor - Financial Services (Remote) Salary: From 30,000 per year Location: Fully Remote (Work from Home) Job Type: Full-time, Permanent Hours: 40 hours per week (8am-8pm, Monday-Saturday) Start Dates: From June onwards About the Role We are hiring experienced Complaints Advisors to join a well-established financial services organisation, recognised as a Great Place to Work UK (2025) . This is a fully remote role where you will handle and resolve customer complaints within an FCA-regulated environment , ensuring fair outcomes and high-quality customer service. What You'll Be Doing Investigating and resolving customer complaints Handling complex and regulated cases Writing clear and compliant responses and case notes Communicating with customers by phone and email Working within FCA and compliance guidelines Meeting SLA, quality, and productivity targets Identifying risks and escalating where needed What We're Looking For Minimum 12 months complaints handling experience in a UK FCA-regulated financial services role (essential) Strong written and verbal communication skills Ability to manage workload and meet deadlines Confident handling difficult conversations Comfortable working in a fast-paced environment Key Skills Attention to detail Problem-solving skills Calm and professional under pressure Strong customer service focus Organised and reliable Team player with a proactive attitude Training & Checks 2 weeks training + 2 weeks supported "Grad Bay" You must pass the following checks: Right to Work in the UK Criminal Record Check Credit Check CIFAS & Sanctions checks What's in It for You Fully remote role from day one Join a supportive and growing financial services business Great opportunity to develop your career in a regulated environment Structured training and ongoing support If you have FCA complaints experience and are looking for your next remote opportunity, apply today. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
May 18, 2026
Full time
Complaints Advisor - Financial Services (Remote) Salary: From 30,000 per year Location: Fully Remote (Work from Home) Job Type: Full-time, Permanent Hours: 40 hours per week (8am-8pm, Monday-Saturday) Start Dates: From June onwards About the Role We are hiring experienced Complaints Advisors to join a well-established financial services organisation, recognised as a Great Place to Work UK (2025) . This is a fully remote role where you will handle and resolve customer complaints within an FCA-regulated environment , ensuring fair outcomes and high-quality customer service. What You'll Be Doing Investigating and resolving customer complaints Handling complex and regulated cases Writing clear and compliant responses and case notes Communicating with customers by phone and email Working within FCA and compliance guidelines Meeting SLA, quality, and productivity targets Identifying risks and escalating where needed What We're Looking For Minimum 12 months complaints handling experience in a UK FCA-regulated financial services role (essential) Strong written and verbal communication skills Ability to manage workload and meet deadlines Confident handling difficult conversations Comfortable working in a fast-paced environment Key Skills Attention to detail Problem-solving skills Calm and professional under pressure Strong customer service focus Organised and reliable Team player with a proactive attitude Training & Checks 2 weeks training + 2 weeks supported "Grad Bay" You must pass the following checks: Right to Work in the UK Criminal Record Check Credit Check CIFAS & Sanctions checks What's in It for You Fully remote role from day one Join a supportive and growing financial services business Great opportunity to develop your career in a regulated environment Structured training and ongoing support If you have FCA complaints experience and are looking for your next remote opportunity, apply today. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Artis HR are recruiting for an HR Advisor to join a growing business within the construction and facilities management industry. This is a great opportunity for someone who enjoys building strong relationships with managers and supporting a busy, evolving HR function. The role will initially focus heavily on employee relations before developing into a broader HR generalist position with involvement in projects and wider people initiatives as the team grows. Due to continued business growth, the company is looking for an HR professional who can provide practical HR support across the business while working closely with managers and stakeholders to drive positive people outcomes. Key responsibilities: -Supporting managers with employee relations matters including disciplinaries, grievances, absence management and performance issues -Advising on HR policies, procedures and employment legislation -Building strong working relationships with hiring managers and operational teams -Supporting day-to-day HR administration and maintaining accurate records -Assisting with recruitment and onboarding activities -Supporting HR projects and wider people initiatives -Producing HR reports and identifying trends We are looking for candidates who: -Have previous HR Advisor or HR Generalist experience within construction, facilities management, engineering or a similar environment -Are confident handling employee relations cases independently -Have strong stakeholder management and relationship building skills -Enjoy working closely with managers across the business -Have good knowledge of UK employment law and HR best practice -Are organised, proactive and able to manage multiple priorities -Ideally hold or are working towards CIPD qualification Salary up to 45,000 depending on experience. The role is based in Bristol with four days per week on site and one day working from home. Free parking is also available. Applicants must have the right to work in the UK and live within a commutable distance of Bristol. We aim to respond to all applications, however we may not always be able to provide detailed feedback. You may receive a call or email requesting further information or to arrange an initial conversation. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
May 18, 2026
Full time
Artis HR are recruiting for an HR Advisor to join a growing business within the construction and facilities management industry. This is a great opportunity for someone who enjoys building strong relationships with managers and supporting a busy, evolving HR function. The role will initially focus heavily on employee relations before developing into a broader HR generalist position with involvement in projects and wider people initiatives as the team grows. Due to continued business growth, the company is looking for an HR professional who can provide practical HR support across the business while working closely with managers and stakeholders to drive positive people outcomes. Key responsibilities: -Supporting managers with employee relations matters including disciplinaries, grievances, absence management and performance issues -Advising on HR policies, procedures and employment legislation -Building strong working relationships with hiring managers and operational teams -Supporting day-to-day HR administration and maintaining accurate records -Assisting with recruitment and onboarding activities -Supporting HR projects and wider people initiatives -Producing HR reports and identifying trends We are looking for candidates who: -Have previous HR Advisor or HR Generalist experience within construction, facilities management, engineering or a similar environment -Are confident handling employee relations cases independently -Have strong stakeholder management and relationship building skills -Enjoy working closely with managers across the business -Have good knowledge of UK employment law and HR best practice -Are organised, proactive and able to manage multiple priorities -Ideally hold or are working towards CIPD qualification Salary up to 45,000 depending on experience. The role is based in Bristol with four days per week on site and one day working from home. Free parking is also available. Applicants must have the right to work in the UK and live within a commutable distance of Bristol. We aim to respond to all applications, however we may not always be able to provide detailed feedback. You may receive a call or email requesting further information or to arrange an initial conversation. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Parts Advisor - Yeovil area Prestige Franchised Motor Dealership Salary: 29,740 basic + 5k uncapped realistic OTE Bonus Hours: 45hrs per week The Role A prestigious main dealer in Yeovil is looking for a Parts Advisor to support workshop operations, retail customers, and showroom sales. This role focuses on managing stock, advising on parts and accessories, and delivering excellent customer service. Key Responsibilities Managing parts stock and ensuring timely availability for service jobs. Processing payments and maintaining high service standards. Organising stock and ensuring accurate records. What You Need Experience in automotive or aftersales (premium brand experience preferred). Strong customer service and sales skills. Organised, detail-oriented, and a team player. Benefits Brand training & career progression Flexible working options 30 days holiday (including Bank Holidays) Life assurance & pension scheme Staff discounts & cycle-to-work scheme Employee Assistance Programme Apply in confidence today! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
May 18, 2026
Full time
Parts Advisor - Yeovil area Prestige Franchised Motor Dealership Salary: 29,740 basic + 5k uncapped realistic OTE Bonus Hours: 45hrs per week The Role A prestigious main dealer in Yeovil is looking for a Parts Advisor to support workshop operations, retail customers, and showroom sales. This role focuses on managing stock, advising on parts and accessories, and delivering excellent customer service. Key Responsibilities Managing parts stock and ensuring timely availability for service jobs. Processing payments and maintaining high service standards. Organising stock and ensuring accurate records. What You Need Experience in automotive or aftersales (premium brand experience preferred). Strong customer service and sales skills. Organised, detail-oriented, and a team player. Benefits Brand training & career progression Flexible working options 30 days holiday (including Bank Holidays) Life assurance & pension scheme Staff discounts & cycle-to-work scheme Employee Assistance Programme Apply in confidence today! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Learner Onboarding Advisor Location: Hybrid / Birmingham - 1 Day in Office Per Week Salary: Competitive (DoE) Contract Type: Permanent, Full-Time What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Do you enjoy helping people solve problems and get comfortable with technology At the International Compliance Association (part of Wilmington plc), you ll support learners as they get started with our online platform. This role is focused entirely on guiding, assisting, and problem-solving, it is not a sales position. You ll help users with first logins, show them how to access resources, answer everyday technical questions, and contribute to keeping onboarding processes and learning materials clear and up to date. If you enjoy a hands-on role where you can put your people and tech skills to good use, we d love to hear from you. Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! You'll play a key role within our Customer Onboarding team, focusing on helping customers achieve value quickly, feel supported from day one, and remain engaged long term. You ll contribute directly to customer growth, retention, and loyalty by ensuring every new customer starts their journey with confidence. Your responsibilities include: Learner Activation & Onboarding • Set up new customer accounts accurately and on time. • Send welcome communications and guide customers through first login and initial setup. • Provide friendly product orientation and signpost helpful resources. • Keep onboarding checklists, logs, and customer notes up to date. • Support pre go live checks on accounts, permissions, and access. Proactive Learner Support • Monitor early customer usage and identify risks such as low engagement. • Provide proactive outreach based on usage triggers. • Share updates on any issues that may affect onboarding or access. Technical Guidance & Troubleshooting • Assist with basic access queries, login issues, and general troubleshooting. • Process password resets, account changes, and contact updates. • Help customers navigate the platform and use key features. Learning Content • Support the creation and upkeep of digital learning content on the LMS (Totara). • Ensure learning materials are accurate, up to date, and correctly restricted for users. What is the Best Thing About This Role You get to make a real difference to someone s experience with ICA. Our Learners often arrive feeling unsure about new systems or processes, and you re the person who helps everything click into place. Every day brings a mix of tasks - from guiding someone through their first login to sorting a quick technical fix - so the work stays varied and interesting. What is the Most Challenging Thing About This Role Some queries can be time sensitive, especially when learners are trying to log in for an exam or to begin a course. In those moments, they need quick, clear support, and you ll be working within set SLAs to make sure they aren t left waiting. You may also be handling more than one request at once, so you'll need to stay focused and organised. To be successful in this role, you must have: • Experience in a customer facing role such as onboarding, customer support, service desk, or customer success. • The ability to confidently guide customers through their first login, setup steps, and basic product orientation. • Strong problem solving skills, especially when troubleshooting access, login, or system navigation queries. • Comfort handling basic technical issues, with good judgement on when to escalate more complex problems. • Experience using CRM or ticketing systems to log activity, track progress, and manage tasks efficiently. • Clear, friendly written and verbal communication skills with a supportive, customer first approach. • High attention to detail when updating accounts, processing changes, or completing onboarding checklists. • Strong organisational skills and the ability to manage your workload effectively to meet SLAs. To be successful in this role, it would be great if you have: • Experience onboarding customers onto digital learning platforms or e learning products. • Familiarity with LMS systems. • An understanding of customer engagement and adoption metrics. • Experience creating or maintaining help articles, guides, or support documentation. • Exposure to analysing basic usage data or reporting onboarding activity. • Previous experience supporting product introductions, training sessions, or customer education. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us ICA is the leading professional body for the global compliance community. Since 2001, we ve helped over 150,000 professionals across 152 countries enhance their knowledge and skills. We inspire and enable our members to conduct the right business in the right way. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
May 18, 2026
Full time
Learner Onboarding Advisor Location: Hybrid / Birmingham - 1 Day in Office Per Week Salary: Competitive (DoE) Contract Type: Permanent, Full-Time What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Do you enjoy helping people solve problems and get comfortable with technology At the International Compliance Association (part of Wilmington plc), you ll support learners as they get started with our online platform. This role is focused entirely on guiding, assisting, and problem-solving, it is not a sales position. You ll help users with first logins, show them how to access resources, answer everyday technical questions, and contribute to keeping onboarding processes and learning materials clear and up to date. If you enjoy a hands-on role where you can put your people and tech skills to good use, we d love to hear from you. Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! You'll play a key role within our Customer Onboarding team, focusing on helping customers achieve value quickly, feel supported from day one, and remain engaged long term. You ll contribute directly to customer growth, retention, and loyalty by ensuring every new customer starts their journey with confidence. Your responsibilities include: Learner Activation & Onboarding • Set up new customer accounts accurately and on time. • Send welcome communications and guide customers through first login and initial setup. • Provide friendly product orientation and signpost helpful resources. • Keep onboarding checklists, logs, and customer notes up to date. • Support pre go live checks on accounts, permissions, and access. Proactive Learner Support • Monitor early customer usage and identify risks such as low engagement. • Provide proactive outreach based on usage triggers. • Share updates on any issues that may affect onboarding or access. Technical Guidance & Troubleshooting • Assist with basic access queries, login issues, and general troubleshooting. • Process password resets, account changes, and contact updates. • Help customers navigate the platform and use key features. Learning Content • Support the creation and upkeep of digital learning content on the LMS (Totara). • Ensure learning materials are accurate, up to date, and correctly restricted for users. What is the Best Thing About This Role You get to make a real difference to someone s experience with ICA. Our Learners often arrive feeling unsure about new systems or processes, and you re the person who helps everything click into place. Every day brings a mix of tasks - from guiding someone through their first login to sorting a quick technical fix - so the work stays varied and interesting. What is the Most Challenging Thing About This Role Some queries can be time sensitive, especially when learners are trying to log in for an exam or to begin a course. In those moments, they need quick, clear support, and you ll be working within set SLAs to make sure they aren t left waiting. You may also be handling more than one request at once, so you'll need to stay focused and organised. To be successful in this role, you must have: • Experience in a customer facing role such as onboarding, customer support, service desk, or customer success. • The ability to confidently guide customers through their first login, setup steps, and basic product orientation. • Strong problem solving skills, especially when troubleshooting access, login, or system navigation queries. • Comfort handling basic technical issues, with good judgement on when to escalate more complex problems. • Experience using CRM or ticketing systems to log activity, track progress, and manage tasks efficiently. • Clear, friendly written and verbal communication skills with a supportive, customer first approach. • High attention to detail when updating accounts, processing changes, or completing onboarding checklists. • Strong organisational skills and the ability to manage your workload effectively to meet SLAs. To be successful in this role, it would be great if you have: • Experience onboarding customers onto digital learning platforms or e learning products. • Familiarity with LMS systems. • An understanding of customer engagement and adoption metrics. • Experience creating or maintaining help articles, guides, or support documentation. • Exposure to analysing basic usage data or reporting onboarding activity. • Previous experience supporting product introductions, training sessions, or customer education. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us ICA is the leading professional body for the global compliance community. Since 2001, we ve helped over 150,000 professionals across 152 countries enhance their knowledge and skills. We inspire and enable our members to conduct the right business in the right way. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Competitive Salary Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Legal Cashier Experience. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Legal Cashier experience • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian, we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 18, 2026
Full time
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Competitive Salary Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Legal Cashier Experience. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Legal Cashier experience • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian, we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Internal Sales Advisor High Wycombe Our client is proud to operate with a genuine People First philosophy and Employee Ownership model, helping to deliver exceptional customer service across the business. With six locations nationwide and a team of approximately 150 co-owners, they supply Mechanical Services Contractors, Commercial Fire Sprinkler Contractors, Dry and Wet Riser Contractors, and Residential Fire Contractors throughout the UK. Their commitment to service excellence and next-day delivery has helped establish them as a trusted industry leader. Due to continued growth, they are now seeking an enthusiastic and committed Internal Sales Advisor to join their busy Customer Services team in High Wycombe. As a fully employee-owned business, every individual has a genuine stake in the company s success. Employees are encouraged to think like owners, with a culture built around growth, innovation, investment and continuous improvement. This approach has supported impressive growth over the past 23 years and created a positive environment where people are proud to work. The Role As an Internal Sales Advisor, you will play a key role in developing strong customer relationships while delivering an outstanding level of service. Your responsibilities will include processing customer orders, preparing quotations and managing enquiries efficiently and professionally. Working closely with the wider branch team, you will ensure customers receive the highest standard of support while identifying opportunities to increase sales and strengthen customer partnerships. You will help maintain the company s reputation as the supplier of choice within a highly competitive market. The High Wycombe branch is ambitious, fast-paced and commercially focused, offering a strong team culture and a shared commitment to growth and customer satisfaction. Skills & Experience Required Previous experience within an internal sales, account management or commercially focused customer service role, ideally within the Mechanical Services sector. Comfortable working in a fast-paced, commercially driven environment alongside Commercial Leads and branch teams. Proven ability to manage and grow customer accounts, building long-term relationships and identifying opportunities to maximise revenue. Confident in proactively engaging customers, influencing decisions, handling objections and converting opportunities into sales. Driven, resilient and motivated by achieving results within a competitive market. Strong relationship-building skills with the ability to balance excellent customer service alongside commercial objectives. Commercially aware, with the confidence to challenge, question and advise customers effectively. Adaptable and solutions-focused, with the ability to manage changing priorities. Excellent communication and interpersonal skills, with the ability to build strong relationships both internally and externally.
May 18, 2026
Full time
Internal Sales Advisor High Wycombe Our client is proud to operate with a genuine People First philosophy and Employee Ownership model, helping to deliver exceptional customer service across the business. With six locations nationwide and a team of approximately 150 co-owners, they supply Mechanical Services Contractors, Commercial Fire Sprinkler Contractors, Dry and Wet Riser Contractors, and Residential Fire Contractors throughout the UK. Their commitment to service excellence and next-day delivery has helped establish them as a trusted industry leader. Due to continued growth, they are now seeking an enthusiastic and committed Internal Sales Advisor to join their busy Customer Services team in High Wycombe. As a fully employee-owned business, every individual has a genuine stake in the company s success. Employees are encouraged to think like owners, with a culture built around growth, innovation, investment and continuous improvement. This approach has supported impressive growth over the past 23 years and created a positive environment where people are proud to work. The Role As an Internal Sales Advisor, you will play a key role in developing strong customer relationships while delivering an outstanding level of service. Your responsibilities will include processing customer orders, preparing quotations and managing enquiries efficiently and professionally. Working closely with the wider branch team, you will ensure customers receive the highest standard of support while identifying opportunities to increase sales and strengthen customer partnerships. You will help maintain the company s reputation as the supplier of choice within a highly competitive market. The High Wycombe branch is ambitious, fast-paced and commercially focused, offering a strong team culture and a shared commitment to growth and customer satisfaction. Skills & Experience Required Previous experience within an internal sales, account management or commercially focused customer service role, ideally within the Mechanical Services sector. Comfortable working in a fast-paced, commercially driven environment alongside Commercial Leads and branch teams. Proven ability to manage and grow customer accounts, building long-term relationships and identifying opportunities to maximise revenue. Confident in proactively engaging customers, influencing decisions, handling objections and converting opportunities into sales. Driven, resilient and motivated by achieving results within a competitive market. Strong relationship-building skills with the ability to balance excellent customer service alongside commercial objectives. Commercially aware, with the confidence to challenge, question and advise customers effectively. Adaptable and solutions-focused, with the ability to manage changing priorities. Excellent communication and interpersonal skills, with the ability to build strong relationships both internally and externally.
