122 jobs found

We're currently recruiting for an experienced Private Rented Sector Liaison Officer on an interim assignment focused on tenancy sustainment and homelessness prevention. This Private Rented Sector Liaison Officer role will focus on supporting the transition of landlords and tenants from an existing Guaranteed Rent Scheme into a new Rental Support Scheme, helping to sustain private rented sector tenancies and minimise homelessness. The role is 36 hours per week and will begin with a two-week induction period working fully office-based, 5 days per week. Following induction, the role will operate on a hybrid basis with a minimum of 2 office days per week. The Role - Manage landlord and tenant cases throughout the transition process. - Negotiate with landlords and agents to sustain tenancies and prevent evictions. - Identify tenancy risks and support homelessness prevention activity. - Assist tenants with Housing Benefit, Universal Credit and Discretionary Housing Payments. - Source alternative private rented accommodation where required. - Arrange property viewings, tenancy sign-ups and move-on activity. - Manage tenancy documentation, deposits and rent in advance processes. - Maintain accurate records, case notes and housing system updates. Key Requirements - Experience working as a Private Rented Sector Liaison Officer, PRS Officer, Housing Options Officer or Tenancy Sustainment Officer. - Experience within homelessness prevention, tenancy sustainment or private rented sector housing. - Knowledge of landlord and tenant legislation, including the Homelessness Reduction Act and Assured Shorthold Tenancies. - Experience negotiating with landlords, agents and tenants. - Experience sourcing and assessing private rented accommodation. - Experience updating housing management systems and managing housing casework. - Full UK driving licence and access to a vehicle. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from Housing Options Officers, PRS Officers, Tenancy Sustainment Officers, Homeless Prevention Officers and Housing Professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed).

An exciting opportunity has emerged for a Housing Options Officer to join one of Adecco Public Sector's Local Authority clients in a temporary contract, initially for 3 months (but highly likely to be extended).Our client is based in Solihull in the West Midlands and this is a full time role for 37 hours per week, Monday to Friday, with a strong element of working from our client's office and local surroundings (3-4 days each week).Due to the busy nature of the role, the client is keen for applicants to possess previous experience of: Interviewing clients and resolving all housing problems. Processing claims for homeless applications as required under Part VII of the Housing Act 1996 (as amended). Advising and preventing homelessness by offering the correct advice to clients approaching the Council as homeless. Assessing whether those who are threatened with homelessness qualify for private sector options under the Housing Act, Part VII, as amended. Having regard to the Homelessness Code of Guidance and the Council's Homelessness Prevention and resilience agenda. Sound knowledge of Housing and Homelessness Law and experience in resolving complex housing problems. Administrative skills to manage caseload and work effectively in a team of 6-8 officers Ability to deal with very demanding service users and partners, and have strong IT and admin skills. Updating PHP's (Personal Housing Plans)As the client is keen for the candidate to hit the ground running previous experience of carrying out a similar role with a local authority client in the last three years would be hugely beneficial. Strong knowledge of the Homelessness Reduction Act is also important. A car driver would be ideal as you may need to visit clients in their homes. Only applicants who feel they meet the above criteria and can start on short notice (2 weeks' maximum) need apply.

Area Neighbourhood Caretaker Location: Birmingham Salary: Competitive Contract: Full Time Permanent Hours: Flexible between 7:00am 7:00pm based on service needs About the Role: We are currently recruiting for an experienced Area Neighbourhood Caretaker to support the maintenance, inspection and improvement of communal housing estates and neighbourhood environments across Birmingham. This is a varied, hands-on role combining estate maintenance, environmental services, minor repairs and team supervision. You will play a key role in helping maintain clean, safe and attractive neighbourhoods while supporting residents and supervising Estate Caretakers. What You ll Be Doing Estate & Neighbourhood Maintenance Carry out inspections, cleansing and maintenance of communal housing areas Remove litter, bulky waste, graffiti and fly tipping from neighbourhoods Maintain garage sites, drying areas, pathways and communal land Carry out environmental improvement and kerb appeal works Ensure communal areas remain safe, clean and visually attractive Cleaning & Caretaking Duties Monitor and support cleaning standards across high-rise and low-rise blocks Assist with emergency cleaning and rubbish removal where required Support or oversee chute unblocking and communal cleaning tasks Monitor contractor performance and report issues where standards are not met Inspections & Health & Safety Conduct regular inspections of: Lighting Fire safety equipment Roof areas Lift motor rooms Refuse chutes Communal entrances and pathways Identify and report repairs, hazards and safeguarding concerns Complete health & safety documentation and inspections Ensure COSHH and safe working procedures are followed at all times Minor Repairs & Environmental Works Following training, duties may include: Basic carpentry Minor plumbing repairs Painting and glazing Minor electrical maintenance Fence, paving and communal area repairs Gardening, hedge trimming and weed removal Resident & Community Support Act as a first point of contact for residents regarding neighbourhood issues Support vulnerable residents where appropriate Work closely with housing officers, contractors and external agencies Assist with anti-social behaviour reporting and neighbourhood improvement initiatives Attend resident meetings and community walkabouts when required Team Supervision Supervise Estate Caretakers and support day-to-day work allocation Monitor attendance, performance and training needs Support health & safety compliance and safe working practices Assist with staff development and performance management processes What We re Looking For Experience within caretaking, housing, estates or neighbourhood services Ability to carry out cleaning, maintenance and minor repair tasks Experience supervising staff or contractors Good understanding of health & safety and safe working procedures Strong communication and customer service skills Ability to work independently and manage priorities effectively Full UK driving licence and ability to drive a van (essential) Desirable Experience working within social housing or local authority services Experience driving larger vehicles/tippers Understanding of safeguarding and anti-social behaviour issues What s on Offer Stable, full-time role Uniform, PPE and tools provided Training and development opportunities Varied and active working environment Opportunity to make a visible difference within local communities Important Information Role involves indoor and outdoor working in all weather conditions Travel across multiple neighbourhoods/sites may be required Evening meetings may occasionally be required

Private Sector Housing Team Manager Permanent Hybrid working - 3 days in 2 from home 68-78K per annum Qualification: Essential: Degree or Diploma in Environmental Health recognised by the Chartered Institute of Environmental Registration with the Environmental Health Officers Registration Board. Active participation in continuing professional development. Job Purpose: Working within the statutory and policy framework of the Council, and in line with the highest professional standards, to manage the Housing team within Environmental Health. To be responsible for the day-to-day management and deployment of resources to ensure the smooth running, good discipline and high achievement of the team is maintained. To contribute to the corporate management of the Department and, by developing productive working relationships with other officers across the Council, ensure that the team operates within wider Council objectives that further the boroughs aims. A lead on relevant professional issues. Develop a strong working relationship with other team managers in the Department and cover when required. Cover for the Head of Service when required. This will include attending Lead Member Briefings and representing the Council at high level meetings.

Starting 28,415 and up to 31,853 Come and be part of an enthusiastic and motivated One Team in helping to protect our significant number of protected trees across South Norfolk and Broadland. Our Districts have a varied geography and a substantial number of protected trees, and in this role, you will take a supportive role in all tree related matters. This will include assessing trees for protection, processing applications and appeals, and providing related specialist advice and guidance to planning officers, enforcement teams, the public, and Councillors. We have an ambitious growth and development agenda and take pride in protecting our environment whilst also promoting sustainable housing for the future. We are therefore looking for someone that can work closely with the Development Management team to help ensure that important trees are suitably protected and accommodated within developments. About You You will need to have experience within a tree and conservation role, ideally with an LPA. You should be able to work on your own initiative, be a strong team player and demonstrate passion and commitment to protecting trees, landscapes and the environment. You should have a professional qualification in Tree/Landscape Management from a recognised body or national diploma in forestry or arboriculture or equivalent level 3 qualification in arboriculture. Consideration will be given to funding study for candidates with suitable experience but without the relevant qualifications. For further information about the role or our organisation, please don't hesitate to get in touch with the Recruiting Manager, or the People Team as follows: Closing Date: 1st May 2026 Interview Date: 11th May 2026 Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.

Elevate Projects are working in partership with our client, a local provider of affordable housing, to appoint an experieced Damp & Disrepair Manager on an ongoing temporary contract. This is a key interim leadership role focused on ensuring resident safety, regulatory compliance, service improvement and effective management of complex disrepair cases. Key Responsibilities: Lead and manage the damp, mould and disrepair process across the organisation. Oversee complex and high-risk disrepair cases, ensuring timely resolution and excellent resident communication. Manage specialist surveyors to deliver high-quality remedial works. Ensure compliance with relevant housing legislation, consumer standards and organisational policies. Work collaboratively with legal teams in relation to housing disrepair claims and pre-action protocols. Develop and monitor performance metrics, KPIs and service improvement plans. Support the delivery of resident-focused solutions and drive improvements in customer satisfaction. Provide operational leadership to technical officers, surveyors and support staff. Produce reports and updates for senior leadership teams. Ensure robust health & safety practices are maintained across all works. Requirements Proven experience managing damp, mould and housing disrepair services within social housing or local government. Strong understanding of housing legislation, repairs obligations and disrepair claims management. Experience managing contractors and technical teams. Excellent stakeholder management and resident engagement skills. Ability to manage high workloads and deliver service improvements in a fast-paced environment. Strong knowledge of compliance, building pathology and property maintenance. Relevant housing, construction or surveying qualification desirable.

We are currently recruiting for a Housing Management Administrator to join a busy Housing Management team based in Coalville, Leicestershire. This role will act as the first point of contact for tenants and customers, providing advice and administrative support across a range of housing management matters including tenancy queries, anti-social behaviour, rent arrears, Right to Buy and Mutual Exchange cases. Key duties include: Supporting Housing Officers with customer enquiries and tenancy matters Managing administrative processes and maintaining accurate records Assisting with Right to Buy and Mutual Exchange applications, including property inspections Providing excellent customer service and helping to resolve issues efficiently Carrying out occasional site visits when required The ideal candidate will have: Previous administration or housing experience Strong communication and customer service skills The ability to handle sensitive situations professionally Good organisational skills and attention to detail A full UK driving licence and access to a vehicle for business use This is a long-term sickness cover position with the potential for extension. Candidates will be required to work from Whitwick Business Centre, Coalville.

Business Support Supervisor Hourly rate: 18.85 Location: Crossgate House, Redditch B98 7SN- office based Hours: 37 Monday-Friday Contract: 3 months with review for extension- ASAP start Role Overview: Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Business Support Supervisor to oversee the Repairs & Maintenance Service team in the Housing Property department. The post holder will oversee the scheduling and of responsive repairs and planned maintenance across the borough. A key aspect of this role will involve managing a team of Business Support Officers/Schedulers ensuring repair works are efficiently assigned, prioritised and monitored through to completion. Responsibilities: To act as the main point of contact for the Customer Service Team To monitor and ensure repairs are completed within targeted time scales To process orders and invoices using various systems to ensure that records of payments and commitments are accurate, up to date and reconciled. To maintain clear and up to date records of all scheduled appointments/works and changes to scheduling, including contact with all customers. To conduct 1:1s and appraisals, developing the skills of the team and deal with performance issues effectively. To allocate all repair appointments to appropriate repairs operatives, taking account of priority, skills, material/plant requirements, location and existing workloads. To oversee the work of the team in generating and prioritising works orders To monitor the progress of the workforce emerging day and individual repair operative's daily workloads To supervise the efficient handling of peaks and troughs in BS/Sch's workloads, including preparation of rotas to ensure that the team is appropriately staffed at all times. To take action as required on the progress and scheduling of repairs because of bad weather, travel problems or priorities, ensuring that all customers are kept informed. To facilitate repairs by contacting and arranging property access with tenants, operatives and agencies. For more information or to process your application, please apply now!

Marks Consulting Partners are currently looking for an Allocations Officer to work with one of our Local Authority clients in London. What the Job Will Be Doing Managing a caseload of housing applicants, delivering an efficient and responsive allocations service Assessing applications in line with Housing Act 1985 and Housing Act 1996 (Part VI), including eligibility, banding and priority Maintaining and updating the Housing Register and transfer list, ensuring accurate and up-to-date records Shortlisting, nominating and allocating properties in line with allocations policy and within agreed timescales Supporting the choice-based lettings system, including advertising properties and advising applicants on bidding Providing clear and accurate housing advice to applicants, including explaining decisions and rights to review Working to minimise void and re-let times, contributing to effective use of housing stock Supporting placements into emergency accommodation where required and participating in duty rotas Managing complex cases, including referrals to medical officers, social care and other services Handling enquiries, complaints and Member enquiries in line with service standards Working collaboratively with internal teams and external partners to deliver effective housing solutions Maintaining compliance with housing legislation, policies and Codes of Guidance at all times What You Will Need Experience working within housing allocations, lettings or housing needs in a Local Authority or similar setting Strong knowledge of housing legislation, particularly Housing Act 1996 (Part VI) Experience managing a caseload and working within a target-driven environment Experience using housing management systems (e.g. Locata or similar) Strong communication skills, with the ability to provide clear advice and handle sensitive situations Ability to work collaboratively with a range of stakeholders and partners Good organisational skills with the ability to prioritise workloads effectively Ability to handle complex cases and make informed decisions

We're recruiting a proactive and customer-focused Resident Access Officer to join a busy housing team. This is an excellent opportunity for someone with strong administrative and customer service skills who's passionate about supporting residents and delivering excellent frontline housing services. You'll play a key role in ensuring residents receive a seamless, high-quality service - acting as the first point of contact for housing enquiries, providing administrative and project support, and helping customers access the right advice and assistance as quickly as possible. The Role Deliver a responsive and professional telephone and email service for residents and customers, ensuring queries are resolved quickly and effectively. Provide accurate information on housing services, including tenancy, allocations, rent, and temporary accommodation matters. Support residents to self-serve online and promote digital engagement where possible. Manage and monitor team inboxes, escalating complex enquiries to specialist officers where appropriate. Maintain accurate records, update housing systems, and ensure confidentiality in line with data protection policies. Provide administrative support to the wider housing team - including setting up rent and temporary accommodation accounts, maintaining housing records, and supporting projects and meetings. Assist with Right to Buy administration, property compliance records, and data entry on housing systems such as NEC and Business World. Support coordination of resident meetings and events, including minute-taking when required. Contribute to improving service processes, identifying opportunities for efficiency and better resident outcomes. Key Requirements Previous experience in a customer service or housing administration role. Excellent communication skills - both written and verbal - with a professional and empathetic approach. Strong organisational skills with the ability to prioritise workload in a busy environment. Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and confident using housing or CRM systems. Good attention to detail and accurate record-keeping. A proactive attitude with the ability to work independently and as part of a team. Commitment to the values of social housing and delivering a high standard of customer care. A basic understanding of housing policies and processes is desirable (training will be provided). What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

We're recruiting an experienced Private Sector Housing Team Manager to lead a high-performing Environmental Health service within a forward-thinking London local authority. This is a senior, enforcement-led leadership role focused on improving standards across the private rented sector. You will lead a multidisciplinary team, oversee complex enforcement activity, and ensure the delivery of a high-quality, compliant and customer-focused service that protects residents and drives up housing standards across the borough. The Role Lead and manage the Private Sector Housing team, directly overseeing 4 Senior Officers and wider operational staff Manage property licensing schemes, including HMOs, ensuring compliance and identifying unlicensed properties Oversee enforcement activity from investigation through to prosecution, including civil penalties and Rent Repayment Orders Drive proactive work to identify rogue landlords and poor housing conditions including damp and mould Manage day-to-day operations, resources and performance to ensure effective service delivery Take full responsibility for team budgets (up to £1m), monitoring spend and identifying income generation opportunities Contribute to the development and delivery of the team's service plan in line with corporate priorities Monitor performance and respond to complaints, Member enquiries and scrutiny requirements Provide expert advice and guidance to senior leadership, Members and stakeholders Prepare and present complex reports for committees and high-level meetings Represent the service at internal and external meetings, deputising for the Head of Service where required Lead, motivate and develop staff, ensuring high performance and continuous improvement Build strong working relationships with internal departments and external partners including government bodies and enforcement agencies Support wider departmental objectives including transformation, compliance and service improvement initiatives Key Requirements Significant experience managing Private Sector Housing or Environmental Health services within a local authority Strong background in enforcement-led environments, including prosecutions and regulatory action Proven experience managing teams and delivering high-performing services In-depth knowledge of property licensing schemes, particularly HMOs Strong understanding of housing legislation, enforcement powers and regulatory frameworks Experience preparing reports and advising senior stakeholders, Members and committees Excellent communication skills with the ability to present complex information clearly Ability to operate both strategically and operationally, making an immediate impact Degree or Diploma in Environmental Health recognised by the Chartered Institute of Environmental Health and EHORB registration is preferred Experience identifying and driving income generation opportunities (e.g. civil penalties, RROs) is desirable Ability to work in a hybrid environment with a minimum of 3 days in the office and flexibility for site visits and occasional evening meetings What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Environmental Health Officers, Private Sector Housing Managers and Regulatory Services professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Private Sector Housing Manager (Initial 3-month contract) Location: Surrey (Hybrid Working) Rate: 450 - 550 per day (DOE) A Surrey-based Local Authority is seeking an experienced Private Sector Housing Manager to join their team on an interim basis. This is an excellent opportunity for a well-rounded Private Sector Housing Manager with strong leadership capability and operational experience across Private Sector Housing to take on a key role within the service. The Role As a Private Sector Housing Manager , you will oversee the delivery of a busy and high-performing Private Sector Housing service. You will be responsible for managing a team of officers, ensuring effective service delivery across enforcement, housing standards, and HMO regulation. You will play a key role in supporting both operational delivery and service improvement, working closely with senior stakeholders and other departments. Key Responsibilities Manage and lead a Private Sector Housing team, ensuring effective delivery across all service areas Oversee Private Sector Housing functions including HHSRS inspections, HMO licensing, and enforcement activity Provide strong staff management, including performance management, mentoring, and support to officers and Team Leaders Deliver and support project-based initiatives within the Private Sector Housing service (project management experience desirable) Ensure the service is compliant with current legislation, including a strong understanding of the Renters Reform agenda Work collaboratively with internal and external stakeholders to drive improvements within Private Sector Housing Maintain a consistent and high-quality approach across all areas of Private Sector Housing About You Extensive experience within Private Sector Housing Previous experience operating at Manager level within a Local Authority Strong experience managing staff and leading teams A well-rounded understanding of Private Sector Housing, including enforcement, HMOs, and housing standards Project management experience is preferable Knowledge of the Renters (Reform) Act and wider legislative changes Team Leaders are also encouraged to apply if you have strong leadership experience and are looking to step up into a Manager position. For more information, give me a call on (phone number removed) or email (url removed)

A Housing Association is currently looking for a Repairs Administrator on a temporary basis for about 4 months Key responsibilities Allocated repairs to close down on a daily basis Liaising with contractors via their portals or contracts officers responsible for that area of work Work closely with the other Team Coordinators who will also be closing down repairs Ad hoc tasks PAYE 17.69 Umbrella 23.40 Hybrid role 3 days in the office Essential requirements Must have an administrative background in repairs Housing background is essential Must be immediately available or on short notice

Private Sector Housing Team Manager Local Authority West London A highly regarded local authority in West London is seeking an experienced Private Sector Housing Team Manager to lead a high-performing Environmental Health function focused on improving standards across the private rented sector. This is a senior leadership opportunity for a proven manager with strong regulatory experience, particularly within housing enforcement, HMO licensing, and private sector housing standards . The Opportunity Reporting directly to the Head of Environmental Health Services, you will lead a specialist team delivering frontline regulatory services across private sector housing. You will oversee 4 direct reports (Senior Officers/Team Leaders) and a wider team of approximately 16 staff , ensuring high-quality service delivery aligned to statutory duties and corporate objectives. This role combines strategic leadership, operational delivery, and high-level casework , including enforcement and policy development. Package & Benefits Salary: 68,685 - 78,513 per annum Hybrid working: 3 days office / 2 days remote Generous annual leave entitlement Membership of the Local Government Pension Scheme Flexible working arrangements Ongoing professional development Key Responsibilities Lead, manage and develop a multidisciplinary housing enforcement team Oversee property licensing schemes (including HMOs), inspection programmes, and enforcement activity Direct complex investigations, including civil penalties, prosecutions and Rent Repayment Orders Drive initiatives to identify rogue landlords, unlicensed properties and poor housing standards Manage team performance, budgets ( 500k- 1m), and service delivery plans Contribute to departmental strategy and corporate objectives Build strong partnerships with internal departments and external stakeholders Represent the service at senior-level meetings, committees and member briefings Act as deputy to the Head of Service where required About You Essential: Significant management experience within a local authority, council, or housing association (this is a strict requirement) Proven experience leading teams within Private Sector Housing / Environmental Health Strong knowledge of: Housing Act legislation HMO licensing and enforcement Civil penalties and regulatory frameworks Degree/Diploma in Environmental Health (CIEH recognised) Registration with the Environmental Health Officers Registration Board Demonstrable experience managing performance, budgets, and change Strong stakeholder engagement and political awareness You will also demonstrate: Strategic thinking and leadership capability Ability to manage complex casework and competing priorities Excellent written and verbal communication (committee reports, member briefings) A commitment to public service, community outcomes and high professional standards Apply now for a confidential discussion and further details. Linsco is acting as an Employment Agency in relation to this vacancy.

Our client, based in Ipswich, is looking for a temporary Locum Property Lawyer. The hourly rate is £75 per hour, working 37 hours per week and the role is remote. Essential: Qualified Lawyer Solicitor/Barrister or have attained Institute of Legal Executives (FILEX) qualification or a willingness to work towards those qualifications provided you have considerable experience in your relevant area of specialism. Evidence of continuing professional development. Have detailed specialist knowledge of at least one of the major areas of legal practice required, either in Property, Planning, Commercial Contracts, Litigation or Housing Disrepair. The main purpose of this job is to provide a comprehensive legal service to all members and officers of the organisation and to advise at meetings on a range of legal issues. Also to assist the Heads of Legal Services to provide timely and well managed cost effective legal services.

Housing Support Officer A local authority is looking for an experienced Housing Management Support Officer to provide frontline customer service and administrative support to the Housing Management team. The successful candidate will act as the first point of contact for tenants and their representatives, dealing with a wide range of housing management enquiries and tenancy-related matters. Key Responsibilities Provide administrative support to the Housing Management team Deal with daily enquiries from tenants and customers regarding housing management issues Support Housing Officers with tenancy matters including anti-social behaviour, breaches of tenancy, and rent arrears Manage Right to Buy and Mutual Exchange cases, including carrying out property inspections where required Maintain accurate records and ensure excellent customer service standards are delivered Work collaboratively with colleagues and contribute to service improvements Requirements Previous experience in administration and customer service Strong communication and organisational skills Ability to manage sensitive situations professionally and confidently Experience working in housing, tenancy services, or a local authority setting is desirable Full UK driving licence and access to a vehicle insured for business use is essential This role is primarily office-based at Whitwick Business Centre, with occasional site visits required.

Resident Liaison Officer East London (Hackney / Haringey) 31,500 + 5,000 Car Allowance Long-Term 15-Year Framework We are currently recruiting for an experienced Resident Liaison Officer (RLO) to join a growing social housing contractor delivering planned kitchen and bathroom refurbishment works across scattered properties throughout Hackney and Haringey. This is an excellent opportunity to secure long-term work on a well-established 15-year framework agreement within the social housing sector. The successful candidate will be responsible for maintaining positive relationships with residents while supporting the smooth delivery of planned maintenance works on behalf of a major housing provider. Key Responsibilities Acting as the main point of contact for residents throughout refurbishment works Conducting resident consultations and pre-start visits prior to works commencing Coordinating appointments and arranging property access for operatives and contractors Keeping residents updated on schedules, progress, and any changes to planned works Managing complaints, queries, and resident concerns in a professional and empathetic manner Supporting vulnerable tenants and escalating safeguarding concerns where appropriate Liaising closely with site managers, subcontractors, housing officers, and project teams Maintaining accurate records, resident communication logs, and KPI updates Ensuring high levels of customer satisfaction are maintained throughout the programme Requirements Previous experience working as a Resident Liaison Officer within social housing or planned maintenance Experience working on kitchen and bathroom schemes preferred Strong communication and customer service skills Ability to handle difficult situations and resolve complaints effectively Good IT skills including Microsoft Office Organised, proactive, and able to manage a busy workload independently Full UK driving licence preferred Package Salary: 31,500 5,000 Car Allowance Long-term secured work on a 15-year framework Opportunity to work on established social housing refurbishment projects Supportive working environment with progression opportunities

Our client Somerset council is looking for an Adults Housing & Litigation Lawyer to join their team. Role Purpose The Lawyer provides effective legal advice and support to Somerset Council, ensuring the Council's activities are legally compliant and risks are managed appropriately. The postholder manages a caseload of legal matters, working collaboratively with colleagues and clients to deliver high-quality legal services. The role involves advising on a range of legal issues, drafting legal documents, and representing the Council as required. The Lawyer will contribute to the continuous improvement of Legal Services and support the achievement of the Council's objectives. Your day-to-day work will involve: To be responsible for a mixed caseload of matters regarding Adult Social Care and Education, including advocacy, with supervision provided by more senior lawyers within the team. Timely and effective liaison with support staff, building and maintaining synergy working. Develop and foster effective working relationships with the Principal Lawyer and other lawyers within the Social Care Legal team, key stakeholders and client departments, acquiring, developing and maintaining a comprehensive understanding of the client's business needs and objectives and sharing this with the team so these are widely understood. Accountabilities Provide clear and accurate legal advice to officers, elected members, and committees. Manage a caseload of legal matters, ensuring timely and effective resolution. Draft, review, and negotiate legal documents, contracts, and agreements. Represent the Council in legal proceedings, tribunals, and hearings as required. Support the development and delivery of training for clients and colleagues. Maintain up-to-date knowledge of relevant law and practice. Build effective working relationships with internal and external stakeholders. Contribute to service improvement and innovation within Legal Services. Ensure compliance with professional standards and statutory obligations. Promote the Council's values and customer-focused approach. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.

Our client Somerset Council is looking for a Senior Case Manager to join their team. Role Purpose To ensure the Tenancy and Estates Team are effectively prioritising and managing caseloads of work and responding to housing related enquiries and actions. To ensure that all contact with our customer is recorded on the Open Housing System and appropriate advice and support provided to tenancy officers in addressing tenant issues, giving advice and personally taking on and managing more complex case work and complaints. Work closely with the Case Manager lead to ensure that policies and procedures are written and kept up to date and fit for purpose. Ensure learning and development of the team. Corporate Responsibilities Understand, uphold, and promote the aims of the councils equality, diversity, and inclusion policies; health, safety and wellbeing of self and others; and Organisational values in everything you do. Equality and Diversity practice covers both interaction with staff, service users and communities and includes challenging discrimination and promoting equality of opportunity for all. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.

Housing Officer x3 - Warwickshire, Northamptonshire Location: Warwickshire, Northamptonshire Salary : £36,000 per annum Vacancy Type: Full-time It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for three Housing Officers to cover the following patches in the Northamptonshire/Warwickshire area: x1 Harborough, Hinckley And Bosworth, North Northamptonshire, Nuneaton And Bedworth, Rugby, Rutland x1 Warwick x1 Cherwell, Stratford-upon-Avon, West Northamptonshire What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.