160 jobs found

We are excited to offer a fantastic opportunity for a Permanent Cost Manager within highways maintenance and/or structures experience to join our Specialist Bridges Inspection and Maintenance (SBIM) contract in Bristol, working on the iconic Severn, Prince of Wales and Avonmouth Bridges. (BS354BD). The SBIM contract involves delivering inspection and maintenance programmes for National Highways, offering a significant chance to work on specialist structures. This long-term contract suits a hands-on QS or Commercial Manager ready to drive project success. You will be responsible for securing additional revenue by managing the quotation process under the NEC4 Term Service Contract. Core duties include producing quotations in a high volume environment, ensuring delivery, managing change, liaising the client and supply chain and supporting month end reporting procedures. What You'll Do: Maintain effective valuation and commercial processes throughout the project lifecycle, focusing on the production of accurate and timely quotations. Oversee compliance and production of process and procedures. Collaborate with Project Managers to ensure a robust quotation process is followed. Deliver opportunity and risk assessments both pre- and post-contract, including risk mitigation strategies. Manage client expectations working alongside them as 1 team. Monitor and ensure compliance with project commercial KPIs. Advise and support project staff on contract obligations and measurement rules. Communicate effectively with clients and internally to promote the Amey brand and influence successful results. Report to the Principle Commercial Manager. Collaborate with key supply chain partners to develop strategies that enhance client service delivery. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Company Car: Select from an electric company vehicle or receive a generous car allowance, supporting our ambitious journey to carbon net zero! Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Principal commercial manager. Training Opportunities: Unlock your potential with comprehensive training, including fully funded tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Bringing a positive approach that aligns with our goals and values. Leveraging your expertise in NEC contracts to drive results. Applying strong problem-solving skills to enhance efficiency and innovation in your role. If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Kayla Caruth our recruiter for this role, at (url removed)

A fantastic opportunity has emerged for a specialist Income Recovery Officer to join one of our leading public sector clients in a full time (37.5 hours per week, Monday to Friday), fixed term contract role for the next 12 months. Based in North London for 4 days per week and working from home one day per week (once probation is passed), this role reports into the Income Team Leader, and our client is looking for a candidate who has experience of: Ensuring prompt and appropriate contact is made with customers who fall into arrears of rent and/or other charges. Running weekly rent arrears reports, keeping records of actions taken and corresponding with tenants. Advising tenants on Housing Benefit and Universal Credit, with the aim of sustaining tenancies. Liaising with benefit agencies to resolve problems with Housing Benefit and Universal Credit. Submitting former tenant debts for write-off where the debt is unrecoverable. Taking legal action against residents who will not pay, including representing the Association in court. Applying for grants, DHP's, APA's and Direct UC payments Making affordable repayment agreements taking income and expenditure into account. Offering appropriate advice and support including referrals to the Tenancy Sustainment Service. Proactively monitoring and managing rent and service charge accounts for both current and former residents across all tenure types. Participating in the development, implementation and successful delivery of income and financial inclusion projects and service improvements This (predominantly office-based) role requires the successful candidate to have some experience in housing management (preferably 2 years), be highly self-motivated and be strong on the telephone. A car driver and owner is not needed as the patch (585 units across the boroughs of Enfield and Waltham Forest) is all local and can be covered by foot or bus. Previous public sector experience would be useful, but not essential. Experience in reclaiming debt owed to the client/landlord by tenants in court would also be a real advantage, as would knowledge of how to deal with leaseholders. Excellent understanding of welfare and benefits would be highly desirable. Only applicants who feel they meet the above criteria need apply for this post, as the client is keen to interview in person in early May 2026. Only applicants who feel they meet the above criteria need apply.

Inbound Sales Advisor - Altrincham - 32,000 OTE 60,000 - Monday to Friday hours Due to expansion we are looking for an Inbound Sales Advisor for our specialist financial solutions business based in Altrincham! This is brilliant opportunity to join a company who are elite in their field in their high performing sales and renewals team as an Inbound Sales Advisor ! The package for an Inbound Sales Advisor: A basic salary of 32,000 A bonus structure that is uncapped with a realistic OTE of 60,000! 23 days per year holiday plus bank hols rising by 1 day with each year of service Monday to Friday hours 9am to 6pm, no weekends! The opportunity to join a company who are going through enormous expansion, this is the ideal to join and super-charge your career! A casual and relaxed working environment - no micro-management! The role of Inbound Sales Advisor: Effectively managing relationships with our valued clients offering support when needed and identifying areas where their service can be improved Cross selling and up selling additional services to the existing clients and making them aware of our additional offerings Travelling to meet the clients face to face to grow the relationship strength and identifying any pain points, this can often mean travelling across the world in some instances! Managing your time effectively, you will have the autonomy to plan your day - if our clients are happy, so are we! What we're after in the Inbound Sales Advisor: A 'People Person', someone able to communicate with all walks of life! A person who is comfortable making decisions and being autonomous Somebody who likes multi-tasking and working in a fast paced varied environment A Degree is preferred but not essential Experience of working in a customer facing role (this could be alongside education part time etc) Somebody based in the Altrincham area Does this Altrincham based opportunity of Inbound Sales Advisor sound up your street? Please apply now for immediate consideration!

Your new companyContract Escorts are required at HMP Chelmsford Prison to escort and supervise contractors whilst they are on site carrying out construction work. We are recruiting a number of escorts to work at HMP Chelmsford Prison for an upcoming project, expected to be ongoing for the next 2 years. This is a long-term temporary contract offering sociable, full-time hours, possible overtime, and an opportunity to kick-start a career within the prison service. Your new roleTo ensure the safety and safe passage of MOJ and Nanomex personnel assigned to you in the capacity of the Escort role. To carry out escorting to support the efficient delivery of project work and planned/ minor work tasks as assigned by your line manager. Escort duties and Responsibilities: Booking in & escorting of all contractors, tools and vehicles within the establishment. Check all tools and plant, ensuring the current tool list is up-to-date. Supervision of the contractors at all times Ensure and enforce the wearing of PPE at all times. Maintain regular communication via radio net where appropriate Keep account of those in your charge and maintain proper order. To support with incidents as the 'first on scene' and work as part of a team to resolve the issues. To be aware of prisoners' rights and dignity and their personal responsibility You may be required to perform other duties and responsibilities as assigned from time to time by your line manager/ project manager/ site manager. As appropriate, all necessary training will be provided to enable additional duties and responsibilities to be performed safely. The duties/responsibilities listed above describe the post as it is at present and are not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Working Days: Monday to FridayWorking Hours: 39 hours per week minimum Additional Information: Details:Pay Frequency: WeeklyStandard Hourly Rate: 14.55/hr premium rate. The current standard working hours are between 8am - 5pm (Mon-Thurs) and 8am - 4pm (Fridays). However, hours could change if deemed appropriate by the contractors. What you'll need to succeedYou will need to be honest, hard-working, reliable, trustworthy and have great attention to detail, alongside being an excellent team player. All training will be provided for you on site when you start. Therefore, previous experience in the role is not necessary. All applicants who are interested in the position must pass Prison Clearance, which can take approximately 2 to 3 weeks. Once passed, this is valid for 5 years and can be transferred to any other prisons of a similar category. Experience and Training: No formal qualifications are required. Successful applicants will ideally have a background in security or something similar, but full training will be provided. All applicants must be able to provide details of 2 satisfactory references. All applicants must have indefinite leave to remain in the UK. All applicants must be willing to undergo security clearance and identity checks. Full training is provided by the establishment. Training time will be paid at the standard hourly rate. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Housing First Worker £25,974 - £26,070 Southampton Permanent, Full Time Hours: Monday to Friday. Generally no weekends or evenings, though there may be times client support needs or appointments mean these hours will be required. Must be a driver with own car for use in role as travel is an essential part - we cannot offer interviews to non-drivers. As such, must have business insurance for use of own vehicle during working hours. Mileage will be paid for client and support related travel. Experience working with challenging behaviour, mental health support, substance misuse or trauma beneficial. Understanding of entrenched behaviours and intensive support needs beneficial alongside tenancy management and benefits awareness. Awareness of Housing First principles would be desirable Our company supports individuals aged 16 and over, who have high support needs and a history of entrenched or repeat homelessness, to have a home of their own where they can regain stability, safety, and support. We work in partnership with the council and various housing association to deliver intensive person-centred support and accommodation choices. Our priority is to find safe, permanent housing that s suitable for the client. Once housing is found our dedicated team provides intensive one to one support to enable clients to maintain their accommodation and achieve their goals. If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you! JOB PURPOSE To be part of a team that supports our clients, by providing intensive wrap around support, keeping them safe and helping them to achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES To assess the needs of each client, helping to develop their personalised support plan and safety plan to achieve their goals. These are kept under regular review To manage a personal caseload of clients who require intensive support on a one-to-one basis Providing assertive outreach for those that are rough sleeping to build a trusting relationship, which will require a flexible approach to engagement techniques. To provide practical support when a client moves into a property such as setting up utilities, sourcing furniture, developing their domestic skills and accessing services in the community To mediate and negotiate with housing providers to secure accommodation and prevent homelessness when applicable To engage with local authorities, health providers and other agencies, creating and maintaining working relationships to maximise the opportunities available to clients To liaise with colleges, training agencies, employers to help clients gain access to education, find work or maintain their benefit entitlement To lead on client activities to help them gain practical life skills To support clients by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes To support clients to understand harm reduction approaches to keep them safe and well To carry out housing management duties such as collecting service charges at various locations To support clients in trauma informed and psychologically informed ways To adhere to safeguarding responsibilities, following our safeguarding policy and procedure To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures To provide basic first aid assistance until help arrives (full training is provided) To work confidently and efficiently when lone working To maintain accurate records on our client management system and ensure these are stored in line with GDPR To maintain confidentiality To represent the organisation in a professional manner Any other reasonable duties required in the interest of the organisation ROLE REQUIREMENTS This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role. This role will require a full drivers licence and access to a vehicle This role will require you to work flexibly across several sites and in the community This role will require you to work with clients on a one-to-one basis This role will require you to lone work This role will require you to support people sleeping rough ESSENTIAL CRITERIA Strong communication skills, both verbal and written Clear verbal and written English Good keyboard skills for data inputting Good working knowledge of Microsoft Outlook, Excel and Word Confident and assertive manner Ability to self-motivate as you will have some instances of lone working Effective team working Ability to respond calmly to crisis Deal promptly with and effectively react to challenging situations Have an interest and genuine concern for homelessness and related issues DESIRABLE CRITERIA Experience of managing a caseload of clients Understanding of the complex support needs of people experiencing homelessness or those with complex needs Knowledge of Safeguarding practices Knowledge of voluntary and statutory agencies, housing regulations and the benefits system Understanding of risk assessment and person-centred, outcomes-based delivery We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. We are committed to safeguarding and safer recruitment. We carry out pre employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members.

The Prince of Wales Hospice in Pontefract provides care for people with a life limiting illness and their loved ones - giving them comfort, dignity and personalised care. Their specialist palliative care, wellbeing support and practical help is there to support families every step of the way. I ve pinched some more time The doctors are brilliant; they tell it how it is. But the care from them and the nurses, they just kept going, kept persisting with the antibiotics. I ve still got cancer, but now I ve pinched a bit more time. I ve got lucky. (patient) We ve had the time to find out and understand Mum s wishes. We ve gone from complete blind panic to feeling just a little more prepared. (family of a patient) The Prince of Wales Hospice help over 1,600 local people a year. Due to limited Government funding, income from donations are vital to continue providing their services, which are entirely free of charge to patients and their families. We are looking for a passionate fundraiser to join the fantastic, ambitious team, could this be the role for you? The Role This is a key and vital role within the fundraising team. You will be responsible for delivering income from In-Memory, Legacy, and Regular Giving donations from mailed appeals and marketing campaigns. The main duties include: Collaboratively working with the wider fundraising and marketing team to deliver emotive communications for key campaigns and appeals. Supporting the Senior Relationship Fundraiser and Fundraising Manager to create and deliver a 3-year strategy to maximise In Memory fundraising. Managing legacy projects and campaigns, working closely with external stakeholders. Leading on the regular giving programme, including the lottery. The Person We are looking for someone with experience in a fundraising or direct marketing role. You must have exceptional communication skills, the ability to build relationships and work collaboratively. This is a creative role; therefore you must possess excellent writing skills with the ability to produce engaging and emotive content. You should have the proven ability to effectively juggle competing demands and prioritise workload, to achieve set targets. Ideally experience of using a customer relationship management database and knowledge of fundraising CRM (ideally Donorfy) would be advantageous. Why Prince of Wales Hospice? The Prince of Wales Hospice pride themselves on staff development and their compassionate, collaborative culture, which creates a positive working environment. The charities strong values contribute to the huge difference they make in the local community. In their last staff survey the result showed: Over 97% of employees were satisfied with their job. Over 95% of employees enjoy working with the people in the organisation. Everyone felt proud to work for the hospice. Everyone enjoys the work they do in the hospice. This role is permanent and is based in the hospice in Pontefract. If this sounds like the type of role and charity that could suit the next phase of your career, then please get in touch. To register your interest please apply here, or for more information contact Leanne or Jen at Charity Horizons. Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this. Also, please let us know if you require any adaptations for your initial engagement with us. Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way. Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity, and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition, and pregnancy.

Your new company An established and respected property consultancy in Norfolk is seeking a Commercial Property Management Administrator to join its team in Norwich. Your new role You will provide key administrative support to the Commercial Property Management team. Your responsibilities will include: Handling enquiries from clients, tenants and contractors, Arranging inspections and maintenance works Updating property and lease records Assisting with service charge administration Ensuring Compliance and Health & Safety documentation is kept up to date. This is a full-time, office-based position. What you'll need to succeed You should have previous administration experience, strong Microsoft Office skills (particularly Excel) and a confident telephone manner. You'll be organised, with a strong sense of accuracy and attention to detail, and be comfortable managing a varied workload to deadlines. Experience in the property sector or using Re-leased CRM software would be beneficial. What you'll get in return You'll receive a competitive salary, a discretionary performance-related bonus, a generous benefit package including increasing annual leave, your birthday off, a discretionary Christmas day, and the option to purchase additional holiday. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We have a fantastic opportunity for a Highways Maintenance Operative/Bridge Operative to join our Severn Bridges Inspection and Maintenance (SBIM) contract in Bristol, working on the Severn Bridge with occasional travel and work on the other two bridges including POW and Avonmouth. This role is onsite. The SBIM contract is to deliver the inspection and maintenance programme along with scheme on behalf of National Highways. This is a great opportunity to learn about quality in the specialist structures industry. Highway Maintenance Operative plays an important part in all aspects of highway maintenance works including routine and cyclic maintenance activities, minor civils' works, litter picking, etc. Undertake Winter and emergency call out and standby. The standard hours of work are 37.5 per week + overtime available, and an optional callout rota. What You'll Do: Attend project and work briefings as required. To drive/operate vehicles/plant requiring general and specialist skills including vehicle checks, routine maintenance, (eg oil and water checks etc) and cleaning. All aspects of highway maintenance works including routine and cyclic maintenance activities, minor Civil's works, litter picking, painting, blasting, concrete works and road works, etc. Winter maintenance operations. Emergency call out operations. Taking responsibility for the safety of yourself and others within your team to ensure compliance with relevant health and safety legislation and safe operation to protect member of the public. Carrying out vehicle checks prior to shift starting, correctly filling in defect books. Allocation and capturing time and resource utilisation in line with operated allocation system Maintain records, complete required paperwork, and communicate with Amey staff, subcontractors, emergency services, police, public, clients, and customers. Gantry driving Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Team Leader Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Drivers Licence Knowledge/awareness of health and safety If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Chantal Hayes, our recruiter for this role, at (url removed)

Home Ownership Customer Coordinator Location: Remote Salary: £26,227.50 per annum Are you highly organised, customer-focused and experienced in property or conveyancing administration? We re looking for a Home Ownership Customer Coordinator (known internally as Commercial Services Coordinator) to join our Commercial & Revenue team, where you ll play a key role in delivering high-quality home ownership and commercial transactions that help us reinvest in new homes for those who need them most. About the role Working closely with customers, solicitors and internal stakeholders, you ll manage a varied caseload of home ownership transactions, including shared ownership resales, lease extensions, retirement properties, garages, and Right to Buy/Right to Acquire applications. You ll provide clear, specialist advice, ensure legal and policy compliance, and deliver an efficient, professional service from enquiry through to completion. This is a busy and rewarding role that suits someone who thrives on juggling multiple cases, enjoys working with detail, and is confident explaining complex information in a clear and customer-friendly way. Key responsibilities Manage and progress a portfolio of around live cases, ensuring transactions are completed within required timescales Process Voluntary Right to Buy, Right to Buy and Right to Acquire applications in line with legislation and Homes England guidance Provide specialist advice on leases, service charges and home ownership obligations Liaise with solicitors, surveyors, valuers, financial advisors and local authorities to progress sales and resales efficiently Review and approve legal documents such as mortgage offers, leases, completion statements and notices of transfer Carry out affordability and income/expenditure assessments for potential purchasers Coordinate valuations, EPCs and other external reports to support sales activity Maintain accurate records on customer management systems and track income and expenditure from transactions Deliver excellent customer service via phone, email and written correspondence What we re looking for A strong commitment to delivering excellent customer service Experience or knowledge of property sales, leasehold or conveyancing processes Ability to manage a high-volume caseload while maintaining attention to detail Confident in reading, interpreting and explaining legal and lease documentation Strong organisational, numeracy and literacy skills Comfortable working with Microsoft Outlook, Word and Excel Proactive, flexible and able to work independently as well as part of a team Why join us? You ll be part of a supportive and knowledgeable team, making a real impact by helping customers through important home ownership decisions while contributing to income generation that supports future housing development. We offer variety, responsibility and the opportunity to build specialist expertise in a highly respected organisation. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

Property Manager- Central London Hybrid (4 days in office) - Permanent The Role You will lead daily operations for a flagship mixed-use asset in the heart of London, serving as the primary contact for office and retail occupiers. Your mission is to ensure the property remains a safe, efficient, and top-tier commercial environment that enhances investment value. Key Responsibilities You will lead the management of office and retail spaces to optimise building processes and the occupier experience. This includes directing annual service charge budgets and management accounts with high precision while fostering professional relationships with all stakeholders. You will oversee on-site staff and specialist contractors, ensuring all services meet gold-standard benchmarks. As the "Responsible Person" and Senior Fire Warden, you will guarantee total legislative and H&S compliance. Additionally, you will drive 2030 energy efficiency and carbon reduction goals and manage the tendering and performance monitoring for all contracted building services. Requirements The ideal candidate possesses a proven background in property or facilities management with specific skills in budgeting and service charge administration. Open to an Assistant Property Manager taking a step up. An IOSH Managing Safely qualification is essential, along with strong contractor management and team leadership abilities. You should be proficient in standard business software and passionate about delivering high-quality, sustainable service. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Job Title: SEND Tutor Location: Stoke-on-Trent Start Date: ASAP Salary: £30 - £32 per hour Are you looking for a rewarding 1-2-1 SEND Tutor role with excellent pay and consistent work opportunities? Do you enjoy making a real difference through personalised 1-2-1 support for young people with additional needs? Are you ready to take advantage of the growing demand for SEND Tutors across Stoke-on-Trent? TeacherActive is proud to be working in partnership with a number of educational providers to recruit experienced and passionate SEND Tutors. Due to a significant increase in demand for specialist 1-2-1 tuition across the local area, there are frequent opportunities available for dedicated SEND Tutors looking for flexible, rewarding and well-paid work. The successful SEND Tutor will work with students on a 1-2-1 basis, either in the home, local community settings or online, supporting young people with a range of additional needs including Autism / ASD, ADHD, Dyslexia and SEMH. This role is ideal for a SEND Tutor who thrives in a personalised learning environment and enjoys building confidence, engagement and academic progress through tailored support. Tuition opportunities are available across core subjects including Maths, English and Science, with both part-time and full-time roles available due to the continued high demand across Stoke-on-Trent. The successful SEND Tutor will have: Experience working with children or young people with SEND in a 1-2-1 or small group setting Experience supporting core subjects such as Maths, English or Science A strong understanding of additional needs including Autism / ASD, ADHD, Dyslexia and SEMH The ability to adapt learning approaches to suit individual student needs Excellent communication and relationship building skills An enhanced DBS on the update service or willingness to obtain one In return for the above you can expect to receive: Excellent hourly rates of £30 - £32 per hour Flexible working hours to suit your availability Consistent tuition opportunities due to high demand across Stoke-on-Trent A dedicated team of consultants available 24/7 to help you with the easy onboarding process CPD Courses and certificates as part of the My-Progression channel TeacherActive Referral Scheme Receive up to £100 when you refer a friend Terms and Conditions apply Our staff are paid on a PAYE basis, so you can rest assured that you re paying the right level of TAX and National Insurance and there s no messing around with admin charges coming out of your hard earned cash. If you are interested in this position, then click APPLY NOW and I will be in touch regarding this fantastic opportunity. EMAIL: (url removed) CONTACT NUMBER: (phone number removed) About TeacherActive TeacherActive is one of the UK s leading education recruitment agencies, with over 20 years of experience supporting schools and education professionals. We place teachers and support staff into a wide range of temporary, contract and permanent roles, helping candidates find rewarding opportunities that suit their experience, availability and career goals. We pride ourselves on providing an excellent service to both our schools and candidates. Equal Opportunities Statement TeacherActive is an equal opportunities employer and operates as an Employment Business and Employment Agency in providing temporary, contract and permanent job seeking services. Safeguarding and DBS Compliance Registration may involve an enhanced DBS check, ID checks and the supply of good professional references, depending on the role. We are committed to safeguarding and compliance across all placements. Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each education environment.

Property Manager Senior Block Property Manager Boutique Portfolio Central London Are you looking for High profile portfolio / exciting buildings First class company that values its Property Managers and promotes a healthy work/life balance Company offering extensive benefits and career opportunity Working with positive, happy and driven colleagues and back office support teams A rare opportunity to join a five-time "Great Place to Work UK" award-winner. Trade the high Block numbers chaos for a role located in the heart of London, designed for genuine professional management. Our client is a premier Block Management specialist that has spent the last five years being formally recognised as one of the best employers in the UK. They have built their reputation on a simple philosophy: provide Managers with an elite support structure so they can deliver a gold-standard service to their clients without the burnout. Based in a brand-new, state-of-the-art head office in Central London (moments from the train station), this role is perfectly positioned for an easy commute and offers an enviable lifestyle location for your lunch breaks and post-work socials. The Portfolio: Quality & Local Focus Our client focuses on a manageable, boutique-style portfolio. While you will lead on all aspects of management, the portfolio currently consists of local, lower-complexity buildings, allowing you to be present on-site without the burden of long-distance travel. Prime Location: Situated in Central London, seconds from the station so car or parking required. Manageable Scale: A portfolio designed for quality of service, not just unit count. Modern Environment: Work from a state-of-the-art office designed for high-level collaboration. An Unrivalled Support Structure The standout feature of this role is the internal infrastructure. You are supported by dedicated specialists, ensuring you are never bogged down by back-office admin: H&S & Compliance Team: Leading on FRAs and navigating all statutory safety requirements. Major Works Team: Expert surveyors managing the Section 20 process from start to finish. Legal & Accounts: In-house specialists handling PL1s, legal admin, and service charge accounting. Dedicated Assistant: Providing direct support for the day-to-day. Key Responsibilities Acting as the primary point of contact for RMC directors and leaseholders, your focus will be: Site Presence: Conducting regular site visits to ensure buildings are maintained to the highest standards. Site staff management and development Relationship Management: Leading AGMs and board meetings with the support. Financial Oversight: Setting annual service charge budgets with the support. Contractor Performance: Overseeing local contractors to ensure high standards of maintenance. Insurance: Managing claims and renewals in tandem with specialist brokers. The Rewards: Invest in YOUR Future Our client is committed to the long-term career health of their staff. They offer a structured environment where hard work is formally recognised: Professional Growth: Fully funded TPI (IRPM) and RICS accreditation. Structured Progression: Documented development plans with a pathway to Senior/Associate levels. Regular pay and reward reviews with an attractive performance-related bonus. Time Off: 25 days annual leave + Bank Holidays + Birthday leave Perks: High street discounts with major UK retailers. Candidate Requirements Proven experience in Residential Block Management. Competency in Service Charge Budgeting and leading AGMs. A professional, "people-first" approach to property management. experience of working with prime location clients and staffed buildings would be desirable A desire to advance your career. For more details on this exciting position, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Global financial services business looking to recruit a Senior Tax Specialist Your new company I'm working with the branch of a global financial services business who are currently looking to recruit a Senior Associate (Tax) into the team. Your new role About the role The Financial Management department is in charge of planning, organising, directing and controlling the financial activities of the Bank. The department performs a variety of financial functions, including accounting and financial reporting, fixed asset and expenses management, budget and management reporting, taxation (indirect and direct), regulatory reporting, treasury (asset and liability management) and capital management. As a Senior Associate - Tax, you will be responsible for the preparation of various direct and indirect tax calculations and returns. You will also support the Tax Team with core compliance activities as well as contribute to improvements in data processes, controls and governance. This is a full time permanent position. Key responsibilities Support with preparation and compliance for key UK tax obligations across multiple entities, including Corporation Tax and Bank Surcharge, Corporate Interest Restriction, UK Bank Levy, Quarterly Instalment Payments, VAT returns, Withholding Tax and Bank & Building Society Information, working with external advisors where requiredAssist with tax accounting, financial statement disclosures, Head Office tax reporting and responses to HMRC enquiriesAssist with calculating and filing tax returns and claims, including Annual Tax on Enveloped Dwellings (ATED), Construction Industry Scheme (CIS), Certificates of Residence requests, SDLT on rental leases and capital allowances claims related to renovation and building projectsSupport the Tax Team to meet the Bank's tax reporting and compliance requirements and liaise with auditors and local tax authoritiesOperate tax controls and reconciliations and assist with continual improvement of the tax control environmentSupport to enhance data collection and process efficiencySupport to enhance and update tax governance process documentation What you'll need to succeed Degree educated in Finance, Accounting or other equivalentRelevant tax qualification (part qualified/newly qualified) such as ATT, CTA, ACCA or ICAEWHands-on tax experience in the financial services industryExperience working with inbound banks is preferredAttention to detailHighly organisedTeam playerExcellent communication skillsExcellent stakeholder management skillsFluency in Mandarin language is desired but not essentialProficient in MS Office (Word, Excel, PowerPoint) What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #

Job : Senior Paraplanner Location : City of London Hybrid : minimum three days in office Salary : £65,000 About Us FLM is an established financial planning firm based in the City of London and has been giving face to face financial advice for over 25 years. We help over 5,000 clients to describe and define their purpose, and then build a plan designed to achieve this through the years ahead. Having grown through referral and recommendation, we are proud to be entrusted with over £2bn of our clients' wealth. The role This is a brilliant opportunity for a technical and professional individual to take on a new role in the company. The role of this paraplanner (Technical Associate) will be working with two Senior Advisers ensuring our private clients receive the highest level of service. It is an ideal position for someone who enjoys the technical aspects of giving financial advice and has proven experience working with these types of clients. You must have an appetite to attend and contribute to client meetings, and possess a deep understanding of financial products and putting together complex advice recommendations. Key Responsibilities Act as a key point of contact for private clients, building strong and trusted relationships Preparation of content for review meetings Respond confidently to client queries and provide ongoing servicing support Undertaking research to support client recommendations Including top level analysis for Private Clients Analysis of funds and suitability of rebalancing portfolios Charge comparison analysis Ability to complete financial calculations e.g. tax calculations, projections, carry forward calculations, life time allowance calculations and Inheritance tax calculations Preparation of pension, income drawdown and investment reviews Preparation of advice letters Preparation of cash flow models including Voyant modelling Provision of technical support to complex client queries Dealing effectively with queries from clients and other parties Project plan upcoming maturity of products - EIS/VCT/Bonds Supporting the development of a specific service standard for our Private Clients Collaboration & Support Work closely with two Senior Financial Planners Help deliver first class service to the client portfolio Contribute to process improvements and best practice within the team Desirable Skills High attention to detail Set high personal standards to encourage an ethos of diligence and a strong work ethic within the team Experience in writing complex and detailed reports for cases Articulate and able to produce detailed and accurate work Ability to multi-task and prioritise effectively IT skills including preferable knowledge of cash flow models High level of technical knowledge Used to dealing with high-net-worth clients Qualifications Must have Level 4 CII diploma financial planning Willing to achieve Chartered status You may have experience of the following: Senior Paraplanner, Technical Paraplanner, Technical Associate (Financial Planning), Senior Technical Associate, Senior Financial Planning Associate, Wealth Planning Paraplanner, Private Client Paraplanner, Chartered Paraplanner, HNW/UHNW Paraplanner, Senior Wealth Planning Analyst, Financial Planning Technician, Investment & Pensions Paraplanner, Senior Client Support Paraplanner, or Senior Financial Planning Specialist.REF-

Senior Civil Engineer Location: Fareham, Hampshire Hours: Monday to Friday, Flexible Opportunity with Core Hours Required Salary: Competitive - The above is illustrative only Holiday: 32 days including bank holidays, Increasing with length of service. Sector: Civil Engineering Our client is a well-established, multi-disciplinary consultancy specialising in transport planning, travel planning, and civil and structural engineering services. The business has grown steadily in recent years and now operates across the UK, supporting both public and private sector clients on a wide range of development and infrastructure projects. They are known for delivering practical, high-quality solutions from early feasibility through to detailed design and project delivery, with a strong emphasis on collaboration and client-focused outcomes. With an experienced and technically strong team, the company provides end-to-end support, combining commercial awareness with in-depth knowledge of current legislation and industry standards. Our client places a strong emphasis on communication, long-term relationships, and continuous improvement, underpinned by their core values of customer focus, openness, results, and excellence. They have built a solid reputation for delivering reliable and innovative engineering solutions that enable successful development across a diverse portfolio of projects nationwide. Position Duties Develop and manage the creation of complex civil engineering designs for drainage, highways, and infrastructure schemes Project manage schemes from concept through to construction, ensuring timelines and budgets are met Work closely with local authorities, developers, architects, and other stakeholders throughout the project lifecycle Review and approve technical designs, drawings, and reports produced by the team Manage and allocate team resources to deliver multiple projects efficiently Mentor and train junior engineers, supporting their professional development and career progression Coordinate and manage specialist sub-consultants on projects Prepare fee proposals and support business development initiatives Attend client meetings, site visits, and project consultations, providing technical advice and guidance Ensure all designs comply with relevant codes, standards, and regulatory frameworks (e.g. Sewers for Adoption, SuDS Manual, DMRB, Manual for Streets) Identify, evaluate, and implement engineering solutions, assessing their effectiveness across the project life cycle Monitor and manage project budgets, costs, and resources while maintaining commercial awareness Maintain and improve quality processes and contribute to continuous improvement initiatives Apply health, safety, and risk management principles in all design and project activities Support marketing and networking activities, promoting the company's services and building client relationships Position Requirements Degree or HND in Civil Engineering Preferably Incorporated Engineer (IEng), or working towards IEng with the Institution of Civil Engineers 5+ years' experience in a civil engineering consultancy environment Experience working with local authorities, developers, and architects Strong technical knowledge of civil engineering design (drainage systems, highways, S278/S38 schemes) Proficiency in AutoCAD and Site 3D (or equivalent 3D design software) Understanding of design standards (e.g. Sewers for Adoption, SuDS Manual, DMRB, Manual for Streets) Experience across residential, commercial, and retirement/care schemes Experience managing projects through the planning process (pre-application to condition discharge) Civil engineering project management experience, including schemes with drainage, external works, and highways elements Experience coordinating and managing design team resources Experience reviewing junior engineers' reports, drawings, and designs Experience attending client meetings and site visits Experience preparing fee proposals Experience contributing to business development and networking activities Ability to solve engineering problems using sound theoretical and practical approaches Project management skills, including planning, resource allocation, and delivery Commercial awareness, including budget management and cost control Knowledge of statutory, regulatory, and commercial frameworks Understanding of health, safety, and risk management in design Awareness and application of sustainable development principles Ability to present and communicate ideas to technical and non-technical stakeholders Position Remuneration 5-hour workdays with flexible working hours, with a core hour requirement allowing for lifestyle and work life balance 24 days annual leave, increasing with length of service plus 8 bank holidays Day off on your birthday if it falls on a working day One community or charity day a year to allow you to support the person projects you love Salary sacrifice scheme with the opportunity to purchase or sell annual leave days. Christmas shut down Quarterly and yearly bonus schemes, offering the potential to earn more Private healthcare upon completion of probation period Bike to work scheme Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.

SAP S/4HANA Project Manager 600- 700pd Outside IR35 UK & Iberia Migration A global leader in sustainable packaging and recycling is seeking an elite SAP Project Manager to spearhead a high-stakes migration. This isn't just a technical rollout; it's a strategic unification of UK and Iberian operations. You will lead the charge in decommissioning legacy systems (MS Dynamics NAV/ECC) and implementing a standardized S/4HANA template that will serve as the blueprint for the entire EMEA region. The Deal Rate: 600 - 700 per day ( Outside IR35 ). Required: Active LTD Company Term: 12-month initial contract (Likely 18-month duration). Model: Remote (1 week per month in Madrid, Spain - fully expensed). Focus: Mill operations, recycling security, and financial standardization. Your Profile We need a battle-hardened implementation expert who has lived through the complexities of global ERP transitions. S/4HANA Specialist: Proven track record of leading full-lifecycle S/4HANA migrations or large-scale upgrades from ECC/MS Dynamics. Industry Veteran: Experience within Manufacturing, Warehousing, or Recycling is non-negotiable. Global Navigator: You understand the nuances of cross-border deployments (specifically UK & Iberia) and can align diverse stakeholders under a single operational template. Business Strategist: You don't just "go live"; you focus on realizing synergies, reducing operational risk, and enabling shared service efficiencies. Ready to lead the transformation? Interviews are moving fast. Please apply now or share your updated CV to (url removed) Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Project Coordinator Your new company Hays are recruiting for a permanent Projects Coordinator. This role is hybrid in Manchester City Centre. You will provide day-to-day administrative and property management support to the surveying team. The role supports a portfolio of properties under the guidance of a Surveyor, taking responsibility for occupier matters, service charge budgeting/reporting, compliance monitoring, and coordination with internal teams, occupiers, clients, and suppliers. Your new role Support ownership and management of allocated properties within a wider portfolio Carry out regular site inspections and record condition, standards, and occupier compliance Maintain control of void properties and non-recoverable costs Ensure property management systems and lease data are kept accurate and up to date Support preparation of service charge budgets and explanatory guides Monitor monthly and year-end expenditure against budgets Investigate variances, outstanding positions, and backlogs Authorise and review supplier payments and prepare client funding requests Monitor statutory and internal compliance requirements Instruct audits, assessments, and specialist advice as required. Read and interpret leases to ensure occupier compliance with obligations. Manage occupier applications (alterations, assignments, changes of use, etc.) Engage with occupiers through forums, meetings, and customer experience initiatives Support place making and V2 initiatives to drive satisfaction and retention Assist with monthly, quarterly, and ad-hoc client and management reports Support onboarding and offboarding of instructions, including TUPE processes Work with client leads on arrears strategies, litigation support, and portfolio objectives. Contribute to pitches and opportunities for expanded or new work What you'll need to succeed Administrative support to surveying teams Lease interpretation and document management Financial awareness (service charge budgets and cost control) Compliance and governance monitoring Stakeholder communication (occupiers, clients, suppliers) What you'll get in return This role is paying up to £37,000 with excellent benefits and opportunity to develop at a reputable business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. #

A fantastic opportunity has emerged for a specialist Income Collection/Recovery Officer to join one of Adecco's most improved public sector clients in a full time (35 hours per week, Monday to Friday), permanent role paying up to 41k per annum. In this varied role you will regularly monitor and manage rent and service charge accounts for current and former tenants, ensuring prompt action is taken to minimise arrears and recover monies due, ensuring compliance with company policy and the regulatory and legal framework. Our client is based in Central London and offer excellent hybrid working arrangements. This role reports into the Head of Housing, and our client is looking for a candidate who has experience of: Providing an excellent customer focussed service ensuring tenants are aware of their responsibility to pay their rent on time and regularly, and to advise on preventative action to be taken to stop them falling into arrears. Providing an accurate, effective and appropriate response to tenants' enquiries about their rent accounts Keeping up to date on welfare benefit entitlements, particularly housing related benefits and all changes due to Welfare Reform. Advising tenants on welfare benefits - to offer advice and signpost and refer to supporting agencies. Keeping up to date with best practice on arrears prevention, putting forward ideas and suggestions for service improvements. Attending liaison meetings with Local Authorities and other external agencies as required Supporting with the production and distribution of regular rent statements to tenants and advising tenants on these accordingly. Being responsible for the collection of rental income and other housing related debts. Regularly monitoring direct debit payments, and ensuring these are amended in the required timescales for collection of the revised annual rent and service charge. Providing advice and assistance to all tenants who have rent arrears by contacting them on a regular basis and maximising personal contact. Liaising with other agencies and the relevant authorities regarding the processing and progress of individual housing benefit and universal credit claims, chasing the progress of housing benefit applications and overpayments. Monitoring rent accounts and implementing company income collection policy and procedures, ensuring tenants are notified of any arrears at the earliest opportunity. Carrying out home visits in connection with income recovery or arrears prevention and serving notices of seeking possession where required. Preparing all paperwork for the service of notices, possession proceedings and evictions. Attending court and carrying out D.I.Y possession action representing the organisation in rent related cases. Ensuring the computer system is updated with details of individual rent arrears actions and advising on the improvement of such systems on a regular basis. This role requires the successful candidate to have some experience in housing management (preferably 2 years), be highly self-motivated and be strong on the telephone. A car driver and owner is not needed as the patch (just 600 units) can be covered by foot or bus. Good knowledge and understanding of OMNI software would also be ideal, but is not essential. Previous public sector experience would be useful, but not essential. Experience in reclaiming debt owed to the client/landlord by tenants in court would also be a real advantage, as would knowledge of how to deal with leaseholders. Excellent understanding of welfare and benefits would be highly desirable. Only applicants who feel they meet the above criteria need apply for this post, as the client is keen to interview in person in late May 2026. Only applicants who feel they meet the above criteria need apply.

Credit Controller - Client Accounts & Collections (Leading Property Organisation in the heart of London) Your new company You'll be joining a leading UK specialist in commercial property and asset management, overseeing more than £30bn+ of property under management for UK and international Fund Managers, REITs and other property owners.The organisation believes property management can be a force for good, creating buildings that work not only for profit, but for people and the planet. Its evolving framework for modern property management provides clients and occupiers with a fully integrated, holistic approach that reflects the changing real estate landscape. The business is proud to be a B Corp, with values embedded in everything it does. It is committed to building an inclusive, welcoming workplace where people from all backgrounds can see themselves succeeding. With consistent year-on-year growth, the organisation actively promotes internal development and encourages learning, connection and community impact through study days, charity initiatives and team events. Your new role As a Credit Controller, you will join the Credit Control team and report into the Senior Credit Controller. Your primary focus will be the effective management and timely collection of occupier charges for an allocated client portfolio, while delivering a high level of service to internal and external stakeholders. Your responsibilities will include: Collecting outstanding rent and service charge balances in line with client and internal targets Working closely with Client Leads to support agreed arrears strategies, including enforcement and litigation where required Communicating professionally with occupiers to resolve disputes and manage challenging situations while maintaining strong relationships Monitoring arrears, payment plans and compliance to support CRAR or litigation actions where necessary Preparing and presenting reports such as Aged Debt and collection performance for clients and internal teams Liaising with the cashiering team to identify income and resolve unallocated cash items Maintaining accurate records within property management systems Ensuring compliance with internal policies, RICS, ISO standards and statutory timelines What you'll need to succeed A minimum of 2 years' experience in a similar credit control role Proven experience collecting outstanding debt, ideally within a property or client-focused environment Strong interpersonal skills with the ability to engage effectively at all levels Excellent written and verbal communication skills, including report writing A proactive, organised approach with strong attention to detail and the ability to prioritise workloads What you'll get in return £30,000 - £40,000 per annum, depending on experience Working hours of 9:00am - 5:30pm Monday to Thursday and 9:00am - 5:00pm on Fridays A role within a purpose-driven, values-led organisation Strong opportunities for learning, development and internal progression Study days, charity involvement and community-focused initiatives A supportive, inclusive culture that values people as much as performance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Housing Advice Officer needed! Salary: 20.98ph Location: Mandela House, CB2 Hours: Monday - Friday 9am - 5pm 37hs a week Till July 2026 The purpose of this role is: To provide specialist and comprehensive housing advice and options to members of the public and delivering the Council's statutory homelessness functions, focussed on preventing and relieving homelessness while managing expectations. The post holder will assess customers' needs and housing options, agreeing these in the form of a 'personal housing plan'. For customers who are threatened with homelessness this will mean working to prevent homelessness or identify alternative housing options. The post holder will be responding to immediate homelessness situations and arranging placement in emergency accommodation. Where a homeless application is triggered, the post holder will make key decisions about whether the Council's statutory duties have been discharged and issue formal decision notifications. Work with colleagues and other professionals to offer enhanced housing options which address the problems that are the root cause of the homelessness with a view to securing and sustaining accommodation. The post holder will be offering housing advice pertaining to landlord and tenant law; housing rights; defending possession proceedings and assessing housing need with reference to the Lettings Policy and sub-regional Choice Based Lettings system. The role will bring the post holder into contact with customers with a range of needs. Some are complex, including mental health, substance misuse, offending history, abuse and exploitation and require an objective, empathetic, non-judgemental approach. Experience: Demonstrable experience of providing high level customer service Practical experience of providing complex advice to the public Practical experience of negotiating and exerting influence to achieve desired outcomes Interpreting and applying complex information including legislation, guidance and caselaw Experience of working effectively on your own initiative Experience of contributing and working effectively as part of a team and wider organisation Knowledge: Legislation and guidance pertaining to homelessness, housing, social housing allocations and associated public sector provisions Understanding of the challenges faced by those experiencing homelessness Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.