45 jobs found

Customer Service Advisor Sheffield (S9) £27,000 Monday - Friday 8:30am - 4:30pm Are you a confident communicator who enjoys helping customers and thrives in a fast-paced environment? Elevation Recruitment Business Support are recruiting a Customer Service Advisor to join our clients friendly and supportive team in Sheffield. Working in a small, successful team, you'll be the first point of contact for customers, providing excellent service across enquiries, orders, quotations and complaint resolution. Benefits £27,000 salary 25 days holiday plus bank holidays Christmas shutdown Free on-site parking On-site gym Company-funded social events and team activities Regular charity and fundraising events Full training and development Key Responsibilities Handling inbound customer calls and emails from UK and international customers Processing orders, quotations and customer documentation accurately Resolving customer queries and complaints efficiently Liaising with internal departments Arranging deliveries and coordinating with hauliers Maintaining accurate customer records and administration Learning and developing knowledge of our products and services Customer Engagement A small part of the role will involve proactive calls to existing customers who haven't ordered recently. These are warm conversations focused on customer care rather than sales. You may be checking whether customers need updated price lists or brochures, arranging visits from Sales Representatives, or identifying and resolving any issues that may be preventing them from placing orders. About You Personality is important! We're looking for someone who enjoys working hard, getting involved and being part of a close-knit team that genuinely enjoys what they do. Previous B2B customer service experience would be beneficial Confident and professional on the telephone Strong organisational skills with the ability to manage multiple tasks Good IT skills and attention to detail Positive, proactive and customer-focused approach Able to learn and retain technical product information Enjoys working as part of a team Interviews are available next week, so apply now to be considered or get in touch with Sarah Larkin or Amy Wood for more information!

Rewards and Benefits on offer: You will only be working Monday to Friday, and from the hours of 09:00 - 19:00 . Though only 8-hour shifts. You will also be required to work every other Saturday, from 09:00 - 13:00. A permanent contract from day one. Working with a friendly customer base. Superb team culture - everyone is very friendly, warm, and welcoming. An excellent training programme for the first 4 weeks. Option for hybrid working, following successful completion of probation/training period. Newcastle based offices. Car Parking facilities onsite. 25 days holidays + bank holidays increasing to 28 after 5 years Cycle to work scheme Free Flu Jabs around flu season for those that wish to have them Metro pass season ticket loan EAP - Employee Assistance Programme Company Pension Scheme A very secure, very well-established employer, with long term career progression. Your New Career Opportunity: MTrec Commercial is proudly representing our incredibly prestigious award-winning Newcastle based client with their plans for growth and expansion, for their state-of-the-art Customer Service operation. They are now looking to recruit a permanent Customer Service Advisor as soon as possible to join their highly trained team and to work in an unbelievable office environment. If you have a background in customer services and you can provide a great customer experience, please apply for an immediate response. You must be IT literate, experienced in dealing with customers in a professional manner and be able to also respond to customer service calls and emails. You will be joining a truly expanding and dynamic company, a superb team-based culture, and huge opportunities to progress and advance your career. The company are looking for committed and hard-working customer service orientated individuals who are looking for a long-term permanent job opportunity. The job you will be doing: Managing inbound telephone calls from clients and prospective clients. Offering appropriate quotations to customers using relevant procedures and systems. Relaying this information to the client in a durable and understandable medium. Responding to customer emails. Assisting with technical queries. Competent/compliant knowledge of all products and services offered to both commercial and retail customers ensuring all sales/files are processed in a compliant manner. First line response to incoming calls Accurately and speedily set up new claims Accurate recording allowing speedy closure and optimum settlement in accordance with targets and statutory limits. Professional handling of calls to ascertain liability and move forward in a positive manner. Record all relevant information to reduce potential costs and identify indemnity concerns. Makes outbound calls when appropriate Applies relevant notes to claims so that the next handler is fully aware of salient points of claim. Accurately setting up of new claims with all preliminary tasks completed. Proactively manages third party captures. Communicates with brokers where necessary. About you: Experience within a customer service type background - ideally, we are looking for someone who has worked in an office-based setting and received inbound calls. This could be from any office type environment; the business sector is completely open. An essential requirement is being able to demonstrate good longevity and tenure in your job roles. Confident telephone manner and to be able to present to your customers in a clear and concise manner. Strong spoken and written communication skills. You must be IT iterate and be able to provide a customer service response via emails where required. Key qualities to possess for the role are a positive, friendly and customer orientated attitude High attention to detail Strong time management and organisational skills A pro-active attitude with a self-starter attitude You will be looking for a long-term career move

Role: Customer Retentions Advisor Location: Altrincham (fully office based) Hours: Mon-Fri between 8am-6pm & Sat 9am-5.30pm Salary: 26,228 + bonus + great benefits This is an exciting opportunity for an experienced Customer Retentions Advisor to join my client on a permanent basis as their team is growing. Fully office working at their Altrincham office. Do you have proven experience in a customer-facing, sales or retention role? Can you handle high volumes of inbound/outbound calls? Have you proactively contacted existing customers to ensure continuing customer satisfaction? The Role of a Customer Retentions Advisor Handle Objections: Engage with customers considering cancellation, identifying their concerns, and offering tailored solutions to retain their business. Negotiate & Re-sell: Confidently negotiate contracts and pricing to maximize value for both the customer and the company. Relationship Management: Proactively contact existing customers to ensure satisfaction and increase loyalty. Target Driven: Achieve and exceed individual and team retention targets. Data Management: Accurately update CRM systems with feedback, call outcomes, and future-dated leads. What We Are Looking For Experience: Proven experience in a customer-facing, sales, or retention for the Customer Retentions Advisor role. Skills: Strong negotiation and communication skills with the ability to empathize and build rapport. Mindset: Resilient, target-driven, and proactive, with a solutions-oriented approach to problem-solving. Technical Skills: Proficient with CRM systems and MS Office. Key Requirements of the Customer Retentions Advisor High-Volume Calls: Experience handling high volumes of inbound/outbound calls. Proactive Retention: Focusing on identifying at-risk customers early. Compliance & Quality Assurance: Experience working within regulated environments Hybrid Working: This role offer hybrid working. Targets: Emphasis on hitting KPIs for revenue protection. Please follow the link to apply for this Customer Retentions role based in Altrincham. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Are you looking to join an established business who offer a great deal of perks? This is a great opportunity to join my Northallerton as my client is looking to recruit a Customer Service Advisor to join their busy team on a full time and permanent basis. As the successful candidate you will be customer focussed and have excellent communication skills and are fully competent in all Microsoft Office applications and ability to adapt to bespoke ERP system. Duties will include: Order Processing across 3 commercial divisions Handling after sales enquiries, providing customers with contract balances Handling inbound telephone calls Working with production sites to effectively plan workload working to agreed SLA's Complaint resolution Administrative duties as required Desired skills and experience: Excellent attention to detail. Customer service experience within a Commercial environment. Creative thinker able to challenge established ways of doing things. Excellent interpersonal & relationship building skills.

Customer Service Advisor Hybrid working pattern + excellent benefits Salary 25k - 27K per annum Based in Wimbledon Exciting opportunity for a Customer Service Advisor to join an interesting company with genuine career prospects. You will be responsible for responding to all inbound enquiries over email, on the website and by phone. The team will also proactively support the external sales team with outbound campaigns to promote in-company courses. The focus is on building relationships with prospects to help drive future sales of products and process all orders and enquiries in the CRM to build up an accurate picture of the client base. Key Responsibilities Responsible for answering email, website/ social media and telephone enquiries for individual customer sales and resource material sales. Ensure efficient and appropriate communication with customers following initial enquiry. Ensure timely, accurate invoicing, materials despatch and follow up working with the appropriate teams internally. Develop positive relationships with both prospective, existing, and past customers. Customer information is added/updated on to the database with absolute accuracy. Customers are followed up to ensure they have the information they need. Orders are processed with a high degree of accuracy. To work with the Sales Manager and external sales team to build relationships with prospective corporate clients. To work with the Sales Manager to ensure the sales administration of courses to corporate clients are as efficient as possible. Contribute to weekly team performance measurement reports, forecasts, and workflow plans. Perform administrative and other general duties within the department as required for the effective day-to-day operation of the sales function. Ensure excellence in customer care at all times. Person Specification Naturally energetic and enthusiastic individual with drive and commitment Highly organised and self-motivated with fantastic attention to detail Able to manage time effectively, prioritise and work to deadlines. Commitment to high professional standards in delivering and improving services. Professional always with well-developed interpersonal skills (written and telephone) Effective and appropriate communication skills A high degree of computer literacy, specifically MS Word and Excel Customer services experience in a service sector

NOTE: This is a Summer Contract requiring you to be available throughout the summer up to and including Monday 28th September. Location: Fazakerley Salary: £13.40 per hour Job Type: Temporary Duration: 13 Weeks Rate: £13.40 per hour Hours: 40 hours - Monday to Friday, will include approx. 1 Saturday and 1 Sunday month (1 - 2 days off in week) Rota 08.00am-4.30pm 08.30am-5.00pm 09.00am-5.30pm 09.30am-6.00pm 10.00am-6.30pm 10.30am-7.00pm 11.00am-7.30pm 11.30am-8.00pm Simon Lincoln Recruitment Solutions are recruiting on behalf of a leading student accommodation provider for an Advisor to join their busy sales and customer service team in Fazakerley. This is an excellent opportunity for someone with customer service, sales, retail or hospitality experience who enjoys speaking with customers, building relationships and helping people find the right accommodation solution. The role will play a key part in supporting occupancy during a busy summer intake period. The role Manage enquiries received via telephone, email, live chat, website and social media channels Convert enquiries into viewings and bookings Follow up prospective residents and maintain regular communication Identify customer needs and recommend suitable accommodation options Maintain accurate records across internal systems and databases Support occupancy and booking targets through proactive sales activity Liaise with on-site teams regarding local sales and marketing activity Deliver a high standard of customer service throughout the customer journey Work collaboratively with colleagues across the wider business Ensure compliance with company policies and procedures About you Previous experience within sales, customer service, retail or hospitality Strong written and verbal communication skills Excellent customer service and relationship-building abilities Experience handling customer enquiries across multiple channels Good organisational skills and attention to detail Ability to work in a target-driven environment Strong IT skills and confidence using databases or CRM systems Positive, professional and proactive approach Ability to work independently and as part of a team If you are available for the full summer contract period and enjoy delivering excellent customer service within a fast-paced environment, we would love to hear from you.

Do you enjoy talking to people and get energised working in a fast-paced environment? Do you enjoy working to targets and goals? Do you want to work in a culture that is fun, friendly and shows that we are passionate about what we do? We are a fast-growing e-commerce packaging company based in Barnet, North London and we are looking for a GermanInbound Sales Advisor to come and join our team! If you are commercially minded, confident and a tenacious professional that has the ability to communicate effectively and build strong client relationships then this could also be the role for you! We are the UK s leader in paper bags, cartons and other packaging products. The company has numerous marketing leading brands across Europe with a team of 50 people across 3 locations, including London, Berlin, and Newmarket half of which are based at this location. We're looking for a commercially minded German speaker to sit within the Sales team covering the DACH Region. You will sit in the middle of a fairly short production-to-delivery cycle which will require you to book new business with brands and/or their agencies and then work with your internal operations team and their external suppliers to bring the products to life. Goal posts can move occasionally, so you will need to be versatile and resourceful to ensure your clients timelines are being met whilst doing good quality business that earns you and your team bonuses. We are looking for candidates with strong communication, organisational, numerical skills and active learners so that we can focus your initial training around our packaging products, service, and the marketplace. Every employee at Rocaba Group is unique and valued. We take pride in delivering excellence consistently and with our rapid growth and success, we are always looking to add the best talent to our teams. We are looking for candidates that have a strong work ethic, desire to learn and can build strong relationships with their colleagues. In return we offer a wide range of benefits for all of our staff, including the opportunity to learn and develop a range of skills, supportive working environment, and strong culture. We also have a competitive holiday allowance, as well as many of the basics, including the Childcare Voucher Scheme, optional private healthcare, pension contributions and free eye-testing. Role Specifics Speaking to clients to fully understand and gather their needs before preparing and presenting suitable packaging solutions. Providing a range of quotations and talking customers through their product options. Creating a rapport with customers and aim to ensure 100% customer satisfaction. Sending samples and supporting information to customers to help with the sale. Maintaining relationships with existing customers and regularly call them to find new enquiries. Ensuring all walk-in customers are welcomed and managed accurately and efficiently. Ensuring all customer information is correctly logged within the CRM system. Managing customer issues and disputes on jobs. Achieving the teams target on a monthly basis, as set out by the Line Manager. Contributing to overall team spirit and help create a positive working environment for all members of staff. Knowledge & Experience Understanding of what excellent customer service entails. Experience in working in a previous sales role (not essential, but desirable). Solid telephone manner and solid verbal and written communication. Strong organisational skills and ability to manage time effectively and prioritise work. Ability to find practical solutions to problems and think outside the box. Naturally pays attention to detail without any loss of accuracy. Able to work towards targets. Must have a bubbly, friendly and positive demeanour. Be resilient, energetic, enthusiastic, have a can do attitude and dynamism. Other Benefits Career development opportunities On-site parking Casual dress Subsidised private health care Vibrant and dynamic working environment How to Apply: Please attach an up-to-date copy of your CV to the link provided, and we will be in contact.

Join our team at Concentrix, supporting a leading telecommunications provider. As a Customer Sales Advisor, you'll manage inbound calls from customers nearing contract end dates and also handle leads from service teams. Your role focuses on retaining and enhancing customer relationships through effective questioning and upselling additional products. Key Responsibilities: Customer Engagement & Retention: Deliver exceptional support by understanding customer needs during contract renewals and building long-term relationships. Sales & Upselling: Utilize effective questioning to identify opportunities and recommend additional products, enhancing customer experience. Lead Management: Actively contact customers using leads generated by the service teams, recognizing and acting on sales opportunities. Target-Driven Environment: Excel in a fast-paced, target-driven setting, swiftly offering tailored solutions based on customer insights. Qualifications: We seek sales-oriented individuals who excel at building strong customer relationships and aligning product offerings for successful upselling. Ideal candidates have a background in sales or target-driven environments. Key skills include: Proven ability to provide exceptional customer support while navigating multiple systems. Strong problem-solving skills with meticulous attention to detail. Patience and resilience in a dynamic role. Exceptional communication skills for asking insightful questions and uncovering customer needs. Versatility in connecting with diverse customer profiles. Training & Development: Our trainers are dedicated to your success. You'll start with comprehensive training on systems, products, and features, followed by a supportive nesting period. Ongoing on-the-job training and continuous support ensure your growth and development. Why Join Us? Permanent 40-hour per week contract, Monday-Sunday (5/7 days) between 7:45 am - 9 pm. Central office location, near Lanyon Place Station, Belfast. Annual salary of £26,520, paid fortnightly. Uncapped bonus opportunity Reduce your yearly bills with Employee exclusive discounts on various household products such as broadband (up to 50% off), mobile (up to 50%), TV channels (up to £58pm), including family & friends deals. Additional access to a generous employee discount portal, saving up to £1000 annually on groceries, shopping, entertainment, and travel. Award-winning company for career growth! Fantastic Career Development opportunities and access to our fantastic internal Concentrix University and LinkedIn learning portal Wellbeing support through free access to services that enhance mental and physical health. Comprehensive dental plan and priority access to a private GP. Work with your friend - Refer a Friend Incentive If you re passionate about helping others and have a knack for uncovering opportunities, this role is your gateway to a rewarding career with substantial bonus potential. Each conversation is your chance to make a difference and boost your earnings through successful upsells. Concentrix is a Disability Confident and equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.

Customer Service Advisor Full time, permanent role - Monday - Friday Hybrid working pattern (2 days in office per week) + excellent benefits Salary 25k - 27k per annum. Exciting opportunity for two Customer Service Advisors to join an interesting company with genuine career prospects. This is a fantastic opportunity for recent graduates with some customer service experience and excellent IT skills. You will be responsible for responding to all inbound enquiries over email, on the website and by phone. The team will also proactively support the external sales team with outbound campaigns to promote in-company courses. The focus is on building relationships with prospects to help drive future sales of products and process all orders and enquiries in the CRM to build up an accurate picture of the client base. Key Responsibilities Responsible for answering email, website/ social media and telephone enquiries for individual customer sales and resource material sales. Ensure efficient and appropriate communication with customers following initial enquiry. Ensure timely, accurate invoicing, materials despatch and follow up working with the appropriate teams internally. Develop positive relationships with both prospective, existing, and past customers. Customer information is added/updated on to the database with absolute accuracy. Customers are followed up to ensure they have the information they need. Orders are processed with a high degree of accuracy. To work with the Sales Manager and external sales team to build relationships with prospective corporate clients. To work with the Sales Manager to ensure the sales administration of courses to corporate clients are as efficient as possible. Contribute to weekly team performance measurement reports, forecasts, and workflow plans. Perform administrative and other general duties within the department as required for the effective day-to-day operation of the sales function. Ensure excellence in customer care at all times. Person Specification Naturally energetic and enthusiastic individual with drive and commitment Degree or equivalent qualification Excellent communication skills Customer services skills Highly organised and self-motivated with fantastic attention to detail Able to manage time effectively, prioritise and work to deadlines. Commitment to high professional standards in delivering and improving services. Professional always with well-developed interpersonal skills (written and telephone) Effective and appropriate communication skills A high degree of computer literacy, MS Word and Excel, Google Suite and CRM systems Customer services experience in a service, training or education sector ideally Recent graduates encouraged to apply!

SALES CONSULTANT CAMBERLEY, WITH PARKING 27,000 - 30,000 DOE + PROGRESSION OPPORTUNTIES The Recruiters Room have partnered with a well-established and highly respected organisation, in their search for a Sales Consultant to join their growing team. This opportunity would suit someone who enjoys delivering excellent customer service but also has a commercial mindset and is motivated by identifying opportunities to grow and develop customer relationships. Our client has evolved significantly in recent years and is investing heavily in growth. Whilst renewals and customer servicing remain an important part of the role, there is now a much stronger focus on new business generation and maximising opportunities within an extensive existing customer base. The role: This is a varied role that combines: New Business (approximately 60%) Renewals (approximately 30%) Administration (approximately 10%) Unlike many sales-focused positions, you won't be expected to spend your day cold calling. Our client has a dedicated telemarketing function that generates warm opportunities and introductions, allowing advisors to focus on speaking with engaged customers, providing quotations and delivering excellent service. Daily duties include: Handling inbound enquiries and warm leads. Providing quotations Managing renewals and retention conversations. Processing adjustments and customer requests. Identifying opportunities to cross-sell and upsell additional products. Building long-term relationships with customers. Producing policy documentation and customer correspondence. Ensuring all activity is conducted in line with FCA and company compliance standards. Proactively engaging with customers to maximise opportunities during quieter periods. What our client is looking for: Previous experience within some form of Sales environment (Retail included) Strong communication and relationship-building skills. A proactive and positive attitude. The ability to work effectively under pressure. High attention to detail and a strong appreciation of compliance requirements. Confidence speaking with customers over the phone. A desire to learn, develop and progress your career. Performance, Development and Career progression One of the most attractive aspects of this opportunity is the clear progression pathway available. There is no fixed timescale for progression. Some employees are happy to remain within this team and enjoy the variety of customer service, renewals and claims support, whilst others choose to move into a more sales-focused career path. Progression is entirely based on individual performance, capability and ambition. This role is not commission-based and success is measured across several key areas, including: Customer service and call quality. Compliance standards. Cross-selling and upselling activity. Overall contribution to business growth and customer retention. Our client places significant importance on doing things the right way. Strong sales performance must be matched by excellent compliance and customer outcomes. What's On Offer Salary of 27,000 - 30,000 depending on experience. Structured career progression opportunities. Regular salary reviews based on performance and development. Ongoing training and support. A supportive management team that recognises and rewards success. The opportunity to build a long-term career with a growing and forward-thinking business. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Due to the high number of applications we are receiving, we are unable to respond to every application individually. If you do not hear from us within 5 days, please assume that your application has not been successful.

Mortgage Advisor Full-Time Hybrid Working OTE £50,000 Basic Salary £28,000-£35,000 (dependent on CeMAP qualification) Manchester City Centre Benefits Package Up to 25 days' annual leave plus bank holidays Your birthday off every year Healthcare cash plan Contributory pension scheme (matched up to 5%) Cycle to work scheme Life assurance Long service awards Modern city centre offices with step-free access Hybrid working available after probation (minimum 3 days onsite per week) The Opportunity Time Recruitment is proud to represent a forward-thinking financial services organisation with a social purpose. This is your chance to join a team that's redefining financial inclusion for UK homeowners through bespoke lending solutions. If you're passionate about customer service, thrive in a fast-paced environment, and want to make a genuine impact-this role is for you. Key Responsibilities for the Mortgage Advisor include: Manage inbound leads across multiple channels Deliver outstanding customer service by evaluating customer needs and recommending tailored solutions Ensure full compliance with regulatory and ethical standards (SMCR) Adhere to internal policies and procedures Meet and exceed service levels and performance targets Work in line with responsible lending and underwriting policies What We're Looking For in our Mortgage Advisor: Essential: Full or part CeMAP qualification (training packages available while on induction) Minimum 12 months' experience in an advised sales role Proven ability to meet objectives in a fast-paced setting Availability to work onsite in Manchester at least 3 days per week Desirable: Excellent customer service and communication skills Strong decision-making abilities Demonstrated success in meeting performance targets Inclusive Culture This employer is committed to equality, diversity, and inclusion. All applicants are treated with fairness and respect, and hiring decisions are based solely on merit. Reasonable adjustments are available throughout the recruitment process-please reach out if you require support. Ready to take the next step in your career as a Mortgage Advisor? Apply now through Time Recruitment and help shape the future of financial empowerment.

Sales Executive Red Recruitment is looking to recruit hard-working and highly motivated, target-driven Sales Executives with previous telesales experience to join our client in Cirencester. Our client is the UK's market-leading health insurance, life insurance and income protection comparison service. Full training and continuous coaching and development is provided, the basic salary is 35,000 per annum, and there is an opportunity to earn up to 100,000. Benefits and Package for a Sales Executive: Salary: 35,000 per annum plus OTE 70,000 - 100,000 Hours: Full-time Contract Type: Permanent Location: Cirencester Opportunity to earn uncapped commission (up to 100,000) Regular bonuses and performance incentives (holidays, days out, TV's) Full in-house training Supportive and target driven environment Key Responsibilities of a Sales Executive: Making outbound and taking inbound sales calls Handling sales enquiries for a range of insurance products Meeting and exceeding individual targets Providing an advisory service to clients, so recommendations on the insurance providers and their policies can be made Undertaking a fact-finding process to find out the wants and needs of the client as well as their affordable monthly budget Overcoming objections by highlighting the features and benefits of the wide range of products Ensuring every client receives excellent service, in order to convert leads into sales Key Skills and Experience of a Sales Executive: You should have previous sales experience within a high-volume telesales role Able to convert warm leads and be target-driven Previous experience selling private medical insurance is desirable You should be willing to learn and pick up product knowledge Excellent communication skills is required If you are interested in this position and have the relevant experience required, please apply now! Red Recruitment (Agency)

Customer Service Advisor Full time, permanent role - Monday - Friday Hybrid working pattern (2 days in office per week) + excellent benefits Salary 25k - 27k per annum. Exciting opportunity for two Customer Service Advisors to join an interesting company with genuine career prospects . You will be responsible for responding to all inbound enquiries over email, on the website and by phone. The team will also proactively support the external sales team with outbound campaigns to promote in-company courses. The focus is on building relationships with prospects to help drive future sales of products and process all orders and enquiries in the CRM to build up an accurate picture of the client base. Key Responsibilities Responsible for answering email, website/ social media and telephone enquiries for individual customer sales and resource material sales. Ensure efficient and appropriate communication with customers following initial enquiry. Ensure timely, accurate invoicing, materials despatch and follow up working with the appropriate teams internally. Develop positive relationships with both prospective, existing, and past customers. Customer information is added/updated on to the database with absolute accuracy. Customers are followed up to ensure they have the information they need. Orders are processed with a high degree of accuracy. To work with the Sales Manager and external sales team to build relationships with prospective corporate clients. To work with the Sales Manager to ensure the sales administration of courses to corporate clients are as efficient as possible. Contribute to weekly team performance measurement reports, forecasts, and workflow plans. Perform administrative and other general duties within the department as required for the effective day-to-day operation of the sales function. Ensure excellence in customer care at all times. Person Specification Naturally energetic and enthusiastic individual with drive and commitment Degree or equivalent qualification Excellent communication skills Customer services skills Highly organised and self-motivated with fantastic attention to detail Able to manage time effectively, prioritise and work to deadlines. Commitment to high professional standards in delivering and improving services. Professional always with well-developed interpersonal skills (written and telephone) Effective and appropriate communication skills A high degree of computer literacy, MS Word and Excel, Google Suite and CRM systems Customer services experience in a service, training or education sector ideally

An established, customer-focused Insurance business in the Colchester area is looking for a Customer Service Adviser to join their friendly, growing team. This is a great opportunity for someone who enjoys speaking with customers, delivering a brilliant service, and confidently upselling and cross-selling when it's right for the customer, backed by excellent training and development from day one (including support towards professional qualifications). What you'll be doing as a Customer Service Adviser: You'll support customers across a range of personal lines Insurance products, handling enquiries, quotations, renewals and policy changes, while making the most of sales opportunities on every call. Handling inbound and outbound calls, providing a professional and personable service Producing Insurance quotations and converting opportunities into new and additional business Supporting renewals and retention, building strong customer relationships Processing mid-term adjustments and customer instructions accurately Identifying cross-sell opportunities and making introductions where appropriate Recording and managing leads and activity using a CRM system Building product knowledge over time with structured training and coaching As you develop, supporting smaller business customers (training provided) What we're looking for to be a Customer Service Adviser Previous Insurance customer service experience (motor/home Insurance ideal) Comfortable with sales conversations , including upsell and cross-sell Confident communicator (verbal and written) with a strong telephone manner Good IT skills and the ability to learn new systems quickly Organised, reliable and able to manage your own workload A positive, "can-do" approach and enjoyment of working in a small team Benefits 25,000- 27,000 + bonus (depending on experience) Full training & development (technical knowledge, sales skills) Support towards CII qualifications Supportive, friendly working environment 25 days holiday + bank holidays Free parking (Great Tey area) Company pension scheme

Sales Support Team Leader Location: Office-Based- Doncaster Hours: Monday to Friday, 8:00am - 4:30pm Salary: £40,000 - £42,000 + Bonus SchemeOur client is a leading supplier of construction consumables and equipment, serving major contractors and national housebuilders across the UK. With a catalogue of over 30,000 products, they support some of the country's largest construction businesses They are looking for a commercially astute and customer-focused Sales Support Team Leader to join their growing team based in Doncaster. This is an inbound role where you'll manage customer enquiries, prepare quotations, and provide advice and support to customers across a wide range of construction products. You'll work closely with the external sales team, suppliers, and customers to ensure every enquiry is handled efficiently and professionally. Most importantly, they are looking for someone who genuinely cares about delivering an outstanding customer experience, ensuring the customer feels supported, valued, and confident they have the right solution. What You'll Be Doing Managing a busy inbox of inbound customer enquiries Preparing quotations and processing customer requests Building trusted advisor relationships with customers Understanding customer requirements and recommending suitable products and solutions Handling technical product enquiries and developing product knowledge Liaising with suppliers to source products and secure the best commercial outcomes Resolving customer issues quickly and effectively Supporting customers from initial enquiry through to order completion Monitoring opportunities and helping maximise quote conversion rates Working closely with colleagues across sales, operations, and purchasing Understand when flexibility is needed to win business, protect relationships, or maximise profitability. Requirements Strong customer service background Commercially minded with excellent decision-making skills Confident managing multiple enquiries and priorities Excellent communication skills Able to build credibility and trust with customers quickly Technical Curiosity- You don't need to be a construction expert already, but you do need a genuine desire to learn. Construction industry experience, trade experience, or strong DIY knowledge would be beneficial but is not essential Benefits £40,000 - £42,000 salary Bonus scheme Clear progression opportunities Stable, growing business with ambitious plans Supportive team environment Opportunity to make a real impact within the business If you're passionate about customer service, enjoy solving problems, have strong commercial awareness, and want to build a long-term career with a growing business, we'd love to hear from you. You'll join an established Sales Support team alongside two existing team members. While previous team leadership experience is not essential, this role offers significant development opportunities. For the right person, there is genuine potential to grow into a management position within 12 months and become a key support to the Sales Director, helping to analyse opportunities, conversion rates, and team performance.

I am currently supporting one of the UK's fastest-growing compliance consultancies, looking for a new confident and motivated Sales Advisor to join the team. Location - Swansea (Fully onsite) Salary - 25,000- 30,000 (OTE 40,000- 45,000) Monday-Friday, working 9am-5pm This is an exciting stage in their journey, and we're looking for an ambitious and driven individual to join our growing team. You'll have the opportunity to make a genuine impact within a supportive, forward-thinking company where your ideas, contributions, and success are valued. This is primarily a telephone-based sales position where you'll engage with UK businesses, introduce our services, build lasting relationships, and convert prospects into long-term subscription clients. You'll benefit from a consistent flow of warm inbound enquiries, alongside opportunities to generate your own leads through our established presence within industry-focused Facebook communities. Using a consultative sales approach, you'll identify each client's needs and recommend the most suitable compliance package for their business. Full training and ongoing support will be provided, ensuring you have the knowledge and tools needed to succeed. If you're a natural communicator who enjoys building relationships, thrives on achieving targets, and wants to develop your career within a fast-growing company, we'd love to hear from you. Key Responsibilities Contact prospective clients to introduce and promote our compliance services Manage inbound enquiries and convert opportunities into long-term customers Identify client requirements through effective questioning and active listening Recommend suitable subscription packages based on individual business needs Build and maintain strong, professional client relationships Develop and nurture leads through online communities and networking opportunities Work collaboratively with colleagues while promoting company values and culture Consistently achieve and exceed sales targets and performance objectives About You We're looking for someone who is: Experienced in sales (minimum 1 year preferred) Confident, professional, and personable when communicating with clients Self-motivated, ambitious, and target-driven Skilled at building rapport and developing long-term relationships Organised, proactive, and able to manage multiple opportunities effectively Comfortable working independently while contributing to a team environment

Specialist subcontractor Hertfordshire Permanent, Full Time Salary: 100,000 to 120,000 per annum OTE: Up to 45,000 (based on 2023 to 2025 figures) Location: Hertfordshire (on-site, full time, 37.5 hours per week) The Opportunity A UK market leading, design led, specialist subcontractor is looking for a Sales Director to join its senior leadership team and lead the commercial function through a significant phase of growth and transformation. This is a business with over 60 years of heritage, now employee-owned, working on some of the most architecturally significant and historically protected buildings in the country. Its products, its people and its purpose are genuinely distinctive. So is the opportunity. This is not a role for someone who wants to maintain an existing position. It is for a commercially sharp, values-led sales leader who wants to transform a sales function and make a visible, lasting impact. About the Business Founded in 1966, the business has grown from its origins in acoustic insulation to become the UK's leading specialist in their field. It designs, manufactures and installs its own products, working closely with architects, conservation officers, acousticians, heritage advisers, energy consultants and security specialists. The business transitioned to an Employee Ownership Trust in recent years, which is central to how it operates. Decisions are made collaboratively. People are treated fairly. And the culture genuinely reflects the values the business publishes. This is a board that leads with integrity and expects the same of everyone around the table. The Role Reporting to the Managing Director, the Sales Director will take full ownership of the commercial function including strategy, team leadership, pipeline development, CRM implementation and performance. Strategic Leadership Develop and execute a board-aligned commercial growth strategy Translate business goals into clear sales targets, tactical plans and measurable milestones Identify and activate new market opportunities across heritage, healthcare, commercial offices, education and the public sector Monitor market trends, competitor activity and customer insight to continuously refine strategy Team Development and Change Management Lead, inspire and develop the Technical Sales Consultants team with clarity and accountability from day one Shift the team's focus from inbound enquiry management to proactive, structured business development Embed a strong coaching culture with honest performance conversations and clear role ownership Champion and lead the introduction of a new CRM system, driving adoption and data discipline across the team Business Development and Client Management Personally drive high-profile networking and sector engagement across target markets Build and maintain strategic relationships with architects, main contractors, FM teams and heritage advisors Increase specification pull-through, repeat business and new sector revenue Be personally involved in converting high-value, complex projects Commercial Performance Implement robust KPIs, sales processes and performance reporting Deliver accurate, evidence-based forecasting and disciplined opportunity qualification Build pricing frameworks that reflect performance, compliance, heritage sensitivity and long-term value Lead commercial negotiations on complex projects covering payment terms, scope, change control and risk Cross-Functional Collaboration Work closely with marketing, operations, production and technical teams Represent the sales function at board level with clarity and commercial credibility Representing the company at high profile events, delivering talks and presentations, About You Essential Director or senior sales leadership experience with a clear track record of transforming teams and culture Background in construction product sales, engineered building systems or other technically complex, specification-led B2B environments. Relevant experience from adjacent sectors will also be considered Demonstrated success in driving revenue growth, expanding into new sectors and leading teams through change Strong commercial acumen including pricing strategy, complex negotiation, opportunity qualification and forecasting Advanced CRM user with the ability to use data and sales technology as strategic levers Excellent communication and stakeholder management skills across technical and non-technical audiences Degree in Business, Sales, Marketing or a related field, or equivalent professional experience Desirable Familiarity with building regulations, heritage environments or listed building requirements Experience with specification intelligence tools such as NBS Experience with data visualisation tools such as Power BI or Tableau Additional qualifications in leadership, business or change management Values and Cultural Fit This is an employee-owned, purpose-led business and the Sales Director must be a genuine cultural fit. The board are looking for someone who is integrity-led and collaborative, who cares about sustainability as a personal conviction and who is genuinely engaged by the buildings the business works on. Someone who thrives in a smaller, agile environment where their contribution is visible every day. Remuneration and Benefits Base salary 100,000 to 120,000 per annum 2% Deferred Incentive Scheme commencing following January, payable in March. OTE up to 45,000 based on 2023 to 2025 performance figures Employee Ownership profit share: paid to all employees each January following six months of service Profit-dependent and will vary year to year Private healthcare including partner cover (currently WPA) Pension: 7.5% employer contribution, matched Life assurance: 4x annual salary Executive electric vehicle Flexible working features Equity, Diversity and Inclusion This business is committed to a workplace where every person is valued, respected and supported to grow. That commitment is built into its core values of Fairness, Respect and Support. Applications are warmly welcomed from candidates of all backgrounds and communities. If you do not meet every requirement listed but believe this is the right role for you, please apply. We are committed to a fair, consistent and inclusive recruitment process. How to Apply To apply, please submit your CV. To have a confidential conversation before applying or to request further information, please contact the consultant managing this search using the contact details provided in this listing. This appointment is being managed on an exclusive retained basis by an appointed recruitment consultant. Please apply through this job board listing only. Do not contact the business directly. Any unsolicited agency approaches to the client will be treated as introductions made under the terms of this exclusive search. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Passionate about bikes? Love helping customers? Ready to join one of the UK's leading cycling distributors? We're looking for an enthusiastic and knowledgeable Customer Service & Sales Advisor to join our dynamic team. Reporting directly to the Head of Customer Service , you'll play a vital role in supporting our customers, providing expert product advice, and helping drive sales across our exciting portfolio of cycling brands. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys building relationships with customers, and has a genuine passion for the cycling industry. What You'll Be Doing Handling inbound sales enquiries via phone and email. Providing expert technical advice across our product range. Proactively contacting customers with new product launches and special offers. Working closely with our Brand and Sales teams to ensure exceptional customer support. Managing your own workload effectively while delivering outstanding service. What We're Looking For Previous customer service and/or sales experience. Strong communication skills with excellent spoken and written English. Confidence in providing technical product advice. Good working knowledge of Microsoft Office applications. A solid understanding of Road and MTB bikes is ESSENTIAL. Knowledge of Shimano products would be highly advantageous. A motivated team player who can manage multiple priorities and consistently achieve goals. Experience within the cycling industry is preferred but not essential for the right candidate. What's In It For You? Competitive salary package. Generous staff discount scheme. Free onsite parking. Opportunity to work with some of the most respected brands in cycling. Supportive team environment with opportunities to develop your career. Quality Personnel acting as an Employment Agency & Business (rated as one of the top 3 Agencies in Milton Keynes for the 6th year running!). Please note due to the volume of applications we receive you will only be contacted if we are progressing your application.

Location: Manchester City Centre Hybrid Working Available Post-Probation Salary: 45,000 - 100,000 OTE + Uncapped Commission + Benefits OTE: Six-Figure Earnings Achievable in Year One UK Staffing Group are delighted to be exclusively partnering with a highly successful and rapidly growing insurance brokerage to recruit an experienced Group Risk & PMI Advisor. This is a genuine opportunity to become the Group Risk specialist within an established business that already generates significant demand through its extensive broker and referral network. Unlike many roles in the market, this isn't about inheriting a struggling desk or managing a team. The business has identified a growing opportunity within the Group Risk and PMI market and is looking for an experienced professional to help shape and develop the proposition whilst capitalising on an existing pipeline of opportunities. If you're looking for a role where your expertise will be valued, your opinion listened to, and your earnings genuinely uncapped, this could be the perfect next step. The Opportunity As the Group Risk & PMI specialist, you'll be responsible for advising SME and corporate clients on: Group Life Assurance Group Critical Illness Group Income Protection Private Medical Insurance (PMI) Working with a panel of leading insurers, you'll source and recommend tailored solutions that meet clients' individual needs whilst helping the business continue its expansion into the employee benefits market. This role offers the opportunity to become the recognised subject matter expert within a successful and ambitious brokerage, influencing the future direction of the proposition without the burden of management responsibilities. Key Responsibilities Develop and manage relationships with SME and corporate clients Advise clients on Group Risk and PMI solutions Conduct detailed fact-finds and needs analysis Source and compare products from a panel of insurers Convert warm inbound opportunities and self-generated business into revenue Deliver compliant and tailored recommendations Build and maintain a strong pipeline of opportunities Engage with senior decision-makers including HR Directors, Finance Directors and business owners Liaise with insurers and internal teams to ensure seamless implementation Provide market insight and expertise to support the growth of the proposition About You To be considered for this opportunity, you'll have: Proven experience advising on Group Risk products Strong knowledge of Group Life, Group Critical Illness and Group Income Protection Experience working within an insurance broker or intermediary environment A demonstrable track record of generating and converting new business Strong consultative sales and relationship-building skills Confidence engaging with senior stakeholders and decision-makers Experience advising on PMI products would be advantageous but is not essential. What's On Offer Highly Competitive Basic Salary Uncapped Commission Structure Six-Figure Earning Potential Hybrid Working Model Post-Probation Warm Opportunities Generated Through Existing Networks Structured Onboarding and Ongoing Development Clear Long-Term Career Progression Monthly and Quarterly Incentives European City Break Rewards Regular Social Events Modern Manchester City Centre Offices Comprehensive Benefits Package Why Join? This is an opportunity to join a business that already has a proven track record of growth, a strong reputation in the market and an established flow of opportunities. You'll have the autonomy to utilise your expertise, influence the direction of the Group Risk proposition and maximise your earnings, all whilst working within a supportive, ambitious and high-performing environment. If you're an experienced Group Risk professional looking for a role where you can make a genuine impact without stepping into management, we'd love to hear from you. UK Staffing Group Ltd acts as an Employment Agency and Employment Business. We welcome applications from candidates of all backgrounds. By applying, you consent to us storing your details for the purpose of matching you with suitable opportunities.

Permanent Job Opportunity Based in Fareham Monday to Friday hours + 1 in 5 Saturday mornings. You get back 1/2 day annual leave for every Saturday morning worked! Salary - 29,850 plus quarterly and annual bonus Working for a leading Waste Management company, as a Customer Sales Advisor you will be responsible for - Speaking to new and existing customers large and small. Finalising orders and inputting them onto the system. Confirming orders with customers via email. Upselling products and services. Processing payment details. Following up on quotes with customers. Experience and skill set - Ideally, previous experience of working within the waste industry is desirable but not essential. Strong telephony skills for inbound and outbound calls. Excellent administration and computer literacy skills, Ability to remain calm and patient when under pressure as this is a very busy working environment. What the company offers - 25 days holiday which increases with length of service. Workplace pension scheme Death in Service Life Cover after 1 year's service Free uniform Free parking This position will not be around for long so if you are looking for a new challenging role, apply today!