Business Development Manager Location/Territory: Local Lancashire & North Manchester RegionSalary: Up to £50,000 (dependent on experience) + bonus (OTE up to 100% of salary)Package: Company car or allowance, flexible benefits, up to 27 days holiday (plus bank holidays & holiday purchase scheme)Hours: 37.5 hours per week, Monday-FridaySector: Packaging Distribution & SolutionsProtecting what matters, together We're dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can build a sales career that grows. With over 75 years of industry expertise, we offer stability alongside a forward-thinking, growth-focused culture. Our fast-paced, results-driven environment will challenge and stretch you, but it also provides genuine opportunities for progression and long-term success. We reward performance, support development, and empower our people to take ownership of their careers. If you're motivated by winning new business and building something meaningful, you'll thrive here.The Business Development Manager Role This is a new business, field-based sales role focused on driving profitable growth across your assigned local territory. You will take ownership of developing a robust sales pipeline, targeting and converting new customers through a consultative, solution-led approach. Working closely with internal teams and regional leadership, you will identify opportunities, conduct packaging audits, present tailored solutions, and secure profitable new business opportunities across a broad range of sectors. Alongside self-generated opportunities, you will also benefit from access to quality sales lead data and existing prospect information to support your activity. Initially, there will additionally be a focus on re-engaging selected lapsed and dormant customer accounts, identifying opportunities to win back and develop profitable trading relationships. The role will primarily focus on developing small-to-medium sized customer accounts, typically securing new business opportunities in the region of £25,000-£40,000 annual spend, contributing towards an annual new business target of approximately £400,000. Supported by an Internal Sales Coordinator, you'll spend much of your time out in the field - attending customer meetings, engaging prospects, building relationships, and closing deals - whilst maintaining strong pipeline discipline through effective CRM utilisation, structured sales planning, and proactive territory management.Key Responsibilities Develop and execute a structured territory sales plan focused on new business acquisition Identify, target, and win new customers through cold calling, networking, referrals, and marketing leads Build and maintain a strong, active pipeline to consistently achieve and exceed new business targets Conduct customer site visits and packaging audits to identify improvement opportunities Present tailored, solution-led proposals aligned to customer needs and commercial objectives Negotiate pricing and commercial terms to maximise margin and long-term value Work closely with internal teams (sales support, procurement, logistics) to ensure smooth onboarding and delivery Maintain accurate and up-to-date records of all activity, opportunities, and pipeline via CRM (MS Dynamics) Collaborate with wider regional and national teams to maximise cross-selling opportunities What You Will Bring Essential: Minimum of two years' experience in a B2B field sales role focused on targeted new business acquisition To effectively manage this local territory, you should ideally live within approximately 30 minutes' drive of our Heywood site and be familiar with selling into the proposed Lancashire/Northern Manchester area. Proven track record of winning new business and achieving sales targets The ability to work in a targeted fashion, utilising leads & data to proactively attack & win back lapsed client accounts Strong consultative selling approach with the ability to identify needs and deliver tailored products & solutions. Proven experience of developing existing customer accounts whilst effectively managing margins, profitability and commercial growth opportunities. Experience generating own leads through cold calling, networking, and proactive prospecting Experience of selling high volume consumable products with multi-product catalogue/SKUs (if not packaging, stationary/office products, PPE/workwear/safety products, hygiene/janitorial or industrial consumables could all be a potential fit). Commercial awareness with the ability to negotiate effectively and protect margin Self-motivated, resilient, and comfortable working autonomously in a field-based role Excellent communication and presentation skills Valid UK driving licence Strong IT skills including Microsoft Office and CRM systems Desirable: Experience within packaging, manufacturing, distribution, or a related technical product environment Familiarity with Microsoft Dynamics CRM What You Will Get We provide a competitive basic salary alongside a lucrative bonus structure designed to recognise and incentivise success. Our flexible benefits package can include: 25 days annual leave (rising to 27 with service) plus all public/bank holidays Additional holiday purchase scheme Contributory pension scheme Company car or cash allowance (including electric options) Employee assistance programme to support wellbeing Extensive training and development opportunities Employee discount scheme (retail and leisure) Annual paid volunteering day Simply Health/Dental or BUPA options (role dependen
May 21, 2026
Full time
Business Development Manager Location/Territory: Local Lancashire & North Manchester RegionSalary: Up to £50,000 (dependent on experience) + bonus (OTE up to 100% of salary)Package: Company car or allowance, flexible benefits, up to 27 days holiday (plus bank holidays & holiday purchase scheme)Hours: 37.5 hours per week, Monday-FridaySector: Packaging Distribution & SolutionsProtecting what matters, together We're dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can build a sales career that grows. With over 75 years of industry expertise, we offer stability alongside a forward-thinking, growth-focused culture. Our fast-paced, results-driven environment will challenge and stretch you, but it also provides genuine opportunities for progression and long-term success. We reward performance, support development, and empower our people to take ownership of their careers. If you're motivated by winning new business and building something meaningful, you'll thrive here.The Business Development Manager Role This is a new business, field-based sales role focused on driving profitable growth across your assigned local territory. You will take ownership of developing a robust sales pipeline, targeting and converting new customers through a consultative, solution-led approach. Working closely with internal teams and regional leadership, you will identify opportunities, conduct packaging audits, present tailored solutions, and secure profitable new business opportunities across a broad range of sectors. Alongside self-generated opportunities, you will also benefit from access to quality sales lead data and existing prospect information to support your activity. Initially, there will additionally be a focus on re-engaging selected lapsed and dormant customer accounts, identifying opportunities to win back and develop profitable trading relationships. The role will primarily focus on developing small-to-medium sized customer accounts, typically securing new business opportunities in the region of £25,000-£40,000 annual spend, contributing towards an annual new business target of approximately £400,000. Supported by an Internal Sales Coordinator, you'll spend much of your time out in the field - attending customer meetings, engaging prospects, building relationships, and closing deals - whilst maintaining strong pipeline discipline through effective CRM utilisation, structured sales planning, and proactive territory management.Key Responsibilities Develop and execute a structured territory sales plan focused on new business acquisition Identify, target, and win new customers through cold calling, networking, referrals, and marketing leads Build and maintain a strong, active pipeline to consistently achieve and exceed new business targets Conduct customer site visits and packaging audits to identify improvement opportunities Present tailored, solution-led proposals aligned to customer needs and commercial objectives Negotiate pricing and commercial terms to maximise margin and long-term value Work closely with internal teams (sales support, procurement, logistics) to ensure smooth onboarding and delivery Maintain accurate and up-to-date records of all activity, opportunities, and pipeline via CRM (MS Dynamics) Collaborate with wider regional and national teams to maximise cross-selling opportunities What You Will Bring Essential: Minimum of two years' experience in a B2B field sales role focused on targeted new business acquisition To effectively manage this local territory, you should ideally live within approximately 30 minutes' drive of our Heywood site and be familiar with selling into the proposed Lancashire/Northern Manchester area. Proven track record of winning new business and achieving sales targets The ability to work in a targeted fashion, utilising leads & data to proactively attack & win back lapsed client accounts Strong consultative selling approach with the ability to identify needs and deliver tailored products & solutions. Proven experience of developing existing customer accounts whilst effectively managing margins, profitability and commercial growth opportunities. Experience generating own leads through cold calling, networking, and proactive prospecting Experience of selling high volume consumable products with multi-product catalogue/SKUs (if not packaging, stationary/office products, PPE/workwear/safety products, hygiene/janitorial or industrial consumables could all be a potential fit). Commercial awareness with the ability to negotiate effectively and protect margin Self-motivated, resilient, and comfortable working autonomously in a field-based role Excellent communication and presentation skills Valid UK driving licence Strong IT skills including Microsoft Office and CRM systems Desirable: Experience within packaging, manufacturing, distribution, or a related technical product environment Familiarity with Microsoft Dynamics CRM What You Will Get We provide a competitive basic salary alongside a lucrative bonus structure designed to recognise and incentivise success. Our flexible benefits package can include: 25 days annual leave (rising to 27 with service) plus all public/bank holidays Additional holiday purchase scheme Contributory pension scheme Company car or cash allowance (including electric options) Employee assistance programme to support wellbeing Extensive training and development opportunities Employee discount scheme (retail and leisure) Annual paid volunteering day Simply Health/Dental or BUPA options (role dependen
Are you an organised, proactive events professional who thrives in a fast-paced environment? We're looking for an Events Coordinator to join an ambitious marketing team in Canterbury, playing a key role in delivering engaging, high-quality events that strengthen client relationships and drive business growth. Events Coordinator (Marketing Team)Canterbury, Kent, CT1 Full Time, Permanent Competitive salary and benefits Please note: You must be authorised to work in the UK Our client is an accountancy firm based in Canterbury, Kent. They are looking for a talented Events Coordinator to join their marketing team. This is a varied and hands-on role, coordinating everything from in-person seminars and networking events to virtual sessions and lead-generating campaigns. What you'll do: Event planning and delivery Plan, coordinate, and deliver a programme of client events, seminars, webinars, and networking activities Manage event logistics end-to-end, including venues, suppliers, invitations, registrations, and on-the-day delivery Support the delivery of lead-generation events aligned with business development goals Stakeholder management Work closely with partners, directors, and internal teams to shape event objectives and content Liaise confidently with external suppliers, venues, and agencies Ensure all stakeholders are aligned and informed throughout the planning process Marketing and promotion Collaborate with the marketing team to promote events across email, social media, and the website Support the creation of event materials, communications, and follow-up content Help ensure brand consistency across all event touchpoints CRM and data management Manage event data within CRM systems, ensuring accuracy and timely follow-up Track registrations, attendance, and engagement Support post-event reporting and analysis to measure success and ROI Continuous improvement Gather feedback and identify opportunities to improve event effectiveness Stay up to date with event trends, formats, and technology to enhance delivery Who you are: Proven experience coordinating events, ideally within a B2B or professional services environment Highly organised with the ability to manage multiple projects and deadlines simultaneously Proactive, flexible, and comfortable working in a fast-paced environment Strong stakeholder management skills, with confidence working across all levels of the business Experience using CRM systems to manage event data and reporting Excellent communication and attention to detail A collaborative team player with a hands-on, can-do approach How you'll develop your career: Take ownership of a diverse and high-impact events programme Work alongside a supportive and ambitious marketing team Play a visible role in strengthening client relationships and business growth Benefits include: Competitive salary and regular pay reviews Christmas bonus Staff recruitment bonus scheme Client introduction commission scheme Employee Assistance Programme Eye test vouchers Annual flu jab Cycle to Work scheme About the Employer: Established in 1938, this Kent-based accountancy and advisory firm delivers the expertise to compete with leading UK firms. Based in Canterbury, they advise clients across London, the UK and internationally. They combine the accessibility and trust of a local firm with the technical depth and commercial capability of a London advisory practice, supporting ambitious businesses, investors and management teams through growth and change. Ready to bring events to life and make an impact? Apply now and help deliver engaging experiences that connect, inspire, and drive results. How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Event Coordinator, Events Executive, Event Marketing Executive, Conference Coordinator, Client Events Coordinator, Corporate Events Executive, Marketing Events Assistant, Business Development Events Coordinator, Professional Services Events Coordinator.
May 21, 2026
Full time
Are you an organised, proactive events professional who thrives in a fast-paced environment? We're looking for an Events Coordinator to join an ambitious marketing team in Canterbury, playing a key role in delivering engaging, high-quality events that strengthen client relationships and drive business growth. Events Coordinator (Marketing Team)Canterbury, Kent, CT1 Full Time, Permanent Competitive salary and benefits Please note: You must be authorised to work in the UK Our client is an accountancy firm based in Canterbury, Kent. They are looking for a talented Events Coordinator to join their marketing team. This is a varied and hands-on role, coordinating everything from in-person seminars and networking events to virtual sessions and lead-generating campaigns. What you'll do: Event planning and delivery Plan, coordinate, and deliver a programme of client events, seminars, webinars, and networking activities Manage event logistics end-to-end, including venues, suppliers, invitations, registrations, and on-the-day delivery Support the delivery of lead-generation events aligned with business development goals Stakeholder management Work closely with partners, directors, and internal teams to shape event objectives and content Liaise confidently with external suppliers, venues, and agencies Ensure all stakeholders are aligned and informed throughout the planning process Marketing and promotion Collaborate with the marketing team to promote events across email, social media, and the website Support the creation of event materials, communications, and follow-up content Help ensure brand consistency across all event touchpoints CRM and data management Manage event data within CRM systems, ensuring accuracy and timely follow-up Track registrations, attendance, and engagement Support post-event reporting and analysis to measure success and ROI Continuous improvement Gather feedback and identify opportunities to improve event effectiveness Stay up to date with event trends, formats, and technology to enhance delivery Who you are: Proven experience coordinating events, ideally within a B2B or professional services environment Highly organised with the ability to manage multiple projects and deadlines simultaneously Proactive, flexible, and comfortable working in a fast-paced environment Strong stakeholder management skills, with confidence working across all levels of the business Experience using CRM systems to manage event data and reporting Excellent communication and attention to detail A collaborative team player with a hands-on, can-do approach How you'll develop your career: Take ownership of a diverse and high-impact events programme Work alongside a supportive and ambitious marketing team Play a visible role in strengthening client relationships and business growth Benefits include: Competitive salary and regular pay reviews Christmas bonus Staff recruitment bonus scheme Client introduction commission scheme Employee Assistance Programme Eye test vouchers Annual flu jab Cycle to Work scheme About the Employer: Established in 1938, this Kent-based accountancy and advisory firm delivers the expertise to compete with leading UK firms. Based in Canterbury, they advise clients across London, the UK and internationally. They combine the accessibility and trust of a local firm with the technical depth and commercial capability of a London advisory practice, supporting ambitious businesses, investors and management teams through growth and change. Ready to bring events to life and make an impact? Apply now and help deliver engaging experiences that connect, inspire, and drive results. How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Event Coordinator, Events Executive, Event Marketing Executive, Conference Coordinator, Client Events Coordinator, Corporate Events Executive, Marketing Events Assistant, Business Development Events Coordinator, Professional Services Events Coordinator.
Talentmark are recruiting for an Import & Export Coordinator to join a global animal health company on a contract basis for 12 months. This role is 30 hours per week with 2 days on site in Pirbright, Surrey. Salary: Up to 19.56 per hour PAYE Import & Export Coordinator Role: Be the main site contact for import, export and compliance matters. Support the development and delivery of import/export compliance training. Work with internal teams to ensure import/export requirements are fully met. Maintain and continuously improve Standard Operating Procedures. Support logistics activities, including vehicle bookings, packing oversight and visual inspections. Your Background : Formal training in import/export or customs. Hands-on experience in broad import/export operations, preferably in the pharma or animal health industry. Knowledge of GDP, GXP, GMP, Dangerous Goods and corporate governance. Excellent stakeholder management skills. Exceptional attention to detail, communication and problem-solving skills. Company: Our client is a leading manufacturer of vaccines, parasiticides and pharmaceuticals to protect animals. They are also one of the fastest growing animal health companies in the UK. Apply: For more information, or to apply for this Import & Export Coordinator please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (Apply online only) . It is essential that applicants hold entitlement to work in the UK. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
May 21, 2026
Contractor
Talentmark are recruiting for an Import & Export Coordinator to join a global animal health company on a contract basis for 12 months. This role is 30 hours per week with 2 days on site in Pirbright, Surrey. Salary: Up to 19.56 per hour PAYE Import & Export Coordinator Role: Be the main site contact for import, export and compliance matters. Support the development and delivery of import/export compliance training. Work with internal teams to ensure import/export requirements are fully met. Maintain and continuously improve Standard Operating Procedures. Support logistics activities, including vehicle bookings, packing oversight and visual inspections. Your Background : Formal training in import/export or customs. Hands-on experience in broad import/export operations, preferably in the pharma or animal health industry. Knowledge of GDP, GXP, GMP, Dangerous Goods and corporate governance. Excellent stakeholder management skills. Exceptional attention to detail, communication and problem-solving skills. Company: Our client is a leading manufacturer of vaccines, parasiticides and pharmaceuticals to protect animals. They are also one of the fastest growing animal health companies in the UK. Apply: For more information, or to apply for this Import & Export Coordinator please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (Apply online only) . It is essential that applicants hold entitlement to work in the UK. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
Key Account Coordinator About the Role: As a Key Account Coordinator, you will play a critical role in supporting key account clients throughout their service journey. Your responsibilities will include planning, coordinating, and ensuring the successful delivery of services. With your eye for detail and proactive approach, you will help maintain high standards and enhance customer relationships. Key Responsibilities: Ensure all contracted work meets client expectations and aligns with agreed KPIs. Collaborate with the planning team to schedule work efficiently. Identify and implement process improvements to maximise profitability. Document access issues and liaise with clients to provide effective solutions. Prepare and issue post-service reports within 5 working days. Manage customer complaints and delivery issues, keeping records updated. Conduct client review meetings and ensure follow-up actions are completed. Support your team during absences, maintaining seamless service delivery. Work closely with the Sales Account Manager on up selling and cross-selling opportunities. Keep asset management information accurate and up to date. What You Bring: Strong experience in a customer-centric environment, demonstrating professionalism and efficiency. A detail-oriented mindset and exceptional teamwork skills. The ability to work independently while using your initiative to problem-solve. A proactive approach to identifying areas for improvement in processes and client service. A commitment to the company values of Honesty, Ownership, and Respect. Health & Safety Responsibilities: Produce method statements and risk assessments. Investigate access issues, ensuring field staff can work safely. If you are excited about making a real impact and are ready to embrace a challenge, we want to hear from you! Don't miss out on this opportunity to join a passionate team and grow your career. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 20, 2026
Full time
Key Account Coordinator About the Role: As a Key Account Coordinator, you will play a critical role in supporting key account clients throughout their service journey. Your responsibilities will include planning, coordinating, and ensuring the successful delivery of services. With your eye for detail and proactive approach, you will help maintain high standards and enhance customer relationships. Key Responsibilities: Ensure all contracted work meets client expectations and aligns with agreed KPIs. Collaborate with the planning team to schedule work efficiently. Identify and implement process improvements to maximise profitability. Document access issues and liaise with clients to provide effective solutions. Prepare and issue post-service reports within 5 working days. Manage customer complaints and delivery issues, keeping records updated. Conduct client review meetings and ensure follow-up actions are completed. Support your team during absences, maintaining seamless service delivery. Work closely with the Sales Account Manager on up selling and cross-selling opportunities. Keep asset management information accurate and up to date. What You Bring: Strong experience in a customer-centric environment, demonstrating professionalism and efficiency. A detail-oriented mindset and exceptional teamwork skills. The ability to work independently while using your initiative to problem-solve. A proactive approach to identifying areas for improvement in processes and client service. A commitment to the company values of Honesty, Ownership, and Respect. Health & Safety Responsibilities: Produce method statements and risk assessments. Investigate access issues, ensuring field staff can work safely. If you are excited about making a real impact and are ready to embrace a challenge, we want to hear from you! Don't miss out on this opportunity to join a passionate team and grow your career. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Senior Receivables Coordinator 220 per day (Umbrella) Croydon (Hybrid - 4 days) 6 Month Contract Summary: An exciting opportunity has arisen for a detail-driven and highly organised professional to join a dynamic UK Collections team. This role is ideal for someone with strong reconciliation and credit control experience who is looking to further develop their career within a collaborative and supportive environment, with access to training and professional development opportunities. Working as a key link between broker partners, internal teams, and offshore operations, you will play an important role in ensuring efficient collections processes and maintaining strong stakeholder relationships to support financial performance. Accountabilities for the role: Manage a portfolio of broker accounts to maximise collections performance Maintain accurate and well-controlled accounts receivable ledgers Take ownership of allocated accounts, ensuring records, commentary, and actions are consistently updated Proactively resolve queries and discrepancies to minimise overdue balances Handle and investigate differences across premiums, commissions, and tax positions Support bad debt review processes to improve ledger accuracy Monitor daily account activity and escalate issues where required Collaborate with internal teams and third-party providers to ensure effective cash allocation and query resolution Apply strong financial controls across cash processing and transaction validation Contribute to continuous improvement initiatives and participate in escalation forums Experience & Qualifications Required: Proven experience in credit control and accounts receivable Strong reconciliation experience involving large and complex data sets Advanced Excel skills, including Pivot Tables Excellent analytical ability and attention to detail Strong communication skills with the ability to engage stakeholders at all levels Ability to work under pressure and meet tight deadlines Insurance sector experience is advantageous but not essential If you are interested in this position, please do not hesitate to apply! Please note in the event of high volumes of applications, we will If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
May 20, 2026
Contractor
Senior Receivables Coordinator 220 per day (Umbrella) Croydon (Hybrid - 4 days) 6 Month Contract Summary: An exciting opportunity has arisen for a detail-driven and highly organised professional to join a dynamic UK Collections team. This role is ideal for someone with strong reconciliation and credit control experience who is looking to further develop their career within a collaborative and supportive environment, with access to training and professional development opportunities. Working as a key link between broker partners, internal teams, and offshore operations, you will play an important role in ensuring efficient collections processes and maintaining strong stakeholder relationships to support financial performance. Accountabilities for the role: Manage a portfolio of broker accounts to maximise collections performance Maintain accurate and well-controlled accounts receivable ledgers Take ownership of allocated accounts, ensuring records, commentary, and actions are consistently updated Proactively resolve queries and discrepancies to minimise overdue balances Handle and investigate differences across premiums, commissions, and tax positions Support bad debt review processes to improve ledger accuracy Monitor daily account activity and escalate issues where required Collaborate with internal teams and third-party providers to ensure effective cash allocation and query resolution Apply strong financial controls across cash processing and transaction validation Contribute to continuous improvement initiatives and participate in escalation forums Experience & Qualifications Required: Proven experience in credit control and accounts receivable Strong reconciliation experience involving large and complex data sets Advanced Excel skills, including Pivot Tables Excellent analytical ability and attention to detail Strong communication skills with the ability to engage stakeholders at all levels Ability to work under pressure and meet tight deadlines Insurance sector experience is advantageous but not essential If you are interested in this position, please do not hesitate to apply! Please note in the event of high volumes of applications, we will If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Matthew James Recruitment Ltd
Annesley, Nottinghamshire
The Company We are recruiting on behalf of a growing third-party logistics business that specialises in warehousing, distribution, and supply chain solutions across the UK. Due to continued growth, they are looking to appoint an experienced Account Manager to support and manage a portfolio of key customer accounts. This is a fast-paced role suited to somebody with strong customer service, administration, and operational coordination experience within logistics, transport, warehousing, or supply chain environments. The Role As an Account Manager, you will act as the main point of contact for multiple client accounts, ensuring customer expectations are met while maintaining excellent service levels across warehouse and transport operations. You will work closely with internal departments including warehouse, transport, planning, and customer service teams to ensure smooth day-to-day operations and proactive communication with customers. A large part of the role will involve using Excel daily to manage data, reporting, KPI tracking, stock information, and customer reporting. Key Responsibilities Manage multiple customer accounts within a busy 3PL environment Build and maintain strong relationships with customers Handle daily customer queries relating to stock, deliveries, orders, and service issues Produce and update customer reports using Microsoft Excel Monitor KPIs, SLA performance, and operational data Liaise with warehouse and transport teams to resolve issues efficiently Process and manage customer orders accurately Ensure customer information and reporting is kept up to date Support with stock investigations, discrepancies, and service improvements Attend customer meetings where required Provide a high level of customer service at all times Requirements Previous experience within an Account Manager, Customer Service, or Logistics Coordinator role Experience working within a 3PL, logistics, warehouse, or transport environment preferred Strong Microsoft Excel skills are essential, including spreadsheets, reporting, and data management Excellent communication and relationship-building skills Highly organised with strong attention to detail Ability to manage multiple priorities in a fast-paced environment Confident liaising with both customers and internal operational teams Benefits Opportunity to join a growing logistics business Supportive working environment Career progression opportunities On-site parking Company pension For more information or to apply, please submit your CV today.
May 20, 2026
Full time
The Company We are recruiting on behalf of a growing third-party logistics business that specialises in warehousing, distribution, and supply chain solutions across the UK. Due to continued growth, they are looking to appoint an experienced Account Manager to support and manage a portfolio of key customer accounts. This is a fast-paced role suited to somebody with strong customer service, administration, and operational coordination experience within logistics, transport, warehousing, or supply chain environments. The Role As an Account Manager, you will act as the main point of contact for multiple client accounts, ensuring customer expectations are met while maintaining excellent service levels across warehouse and transport operations. You will work closely with internal departments including warehouse, transport, planning, and customer service teams to ensure smooth day-to-day operations and proactive communication with customers. A large part of the role will involve using Excel daily to manage data, reporting, KPI tracking, stock information, and customer reporting. Key Responsibilities Manage multiple customer accounts within a busy 3PL environment Build and maintain strong relationships with customers Handle daily customer queries relating to stock, deliveries, orders, and service issues Produce and update customer reports using Microsoft Excel Monitor KPIs, SLA performance, and operational data Liaise with warehouse and transport teams to resolve issues efficiently Process and manage customer orders accurately Ensure customer information and reporting is kept up to date Support with stock investigations, discrepancies, and service improvements Attend customer meetings where required Provide a high level of customer service at all times Requirements Previous experience within an Account Manager, Customer Service, or Logistics Coordinator role Experience working within a 3PL, logistics, warehouse, or transport environment preferred Strong Microsoft Excel skills are essential, including spreadsheets, reporting, and data management Excellent communication and relationship-building skills Highly organised with strong attention to detail Ability to manage multiple priorities in a fast-paced environment Confident liaising with both customers and internal operational teams Benefits Opportunity to join a growing logistics business Supportive working environment Career progression opportunities On-site parking Company pension For more information or to apply, please submit your CV today.
Helpdesk Coordinator Central London (5 Days Onsite) 22 per hour 165 per day (Inside IR35) Are you a customer-focused IT support professional who thrives in a fast-paced corporate environment? We're looking for a proactive Helpdesk Coordinator to provide hands-on technical support from a busy Walk-Up Desk in Central London. This is a fantastic opportunity to join a high-performing IT team supporting a diverse user base across Windows and Mac environments, ensuring employees receive first-class support that keeps the business running smoothly. What You'll Be Doing Acting as the first point of contact for all onsite IT issues and requests Providing face-to-face support for Windows 11 and macOS users Troubleshooting hardware, software, account, and access issues Delivering meeting room and A/V support for onsite and hybrid meetings Managing IT assets including laptops, mobiles, and peripherals Handling onboarding and offboarding activities Logging and progressing tickets in line with SLAs Escalating complex issues to 2nd and 3rd line teams Contributing to process improvements and knowledge sharing What We're Looking For Proven experience in 1st/2nd Line IT Support within a corporate environment Strong knowledge of Windows 11 , macOS , and Microsoft 365 Experience with Active Directory , Okta , and SSO technologies Familiarity with ITSM tools such as ServiceNow Understanding of networking fundamentals (Wi-Fi, TCP/IP) Excellent communication and customer service skills Highly organised with a proactive, can-do attitude Why Apply? Work in a modern Central London office Join a collaborative and supportive IT team Gain exposure to enterprise technologies and processes Competitive day rate with an immediate start available If you enjoy solving technical problems, delivering exceptional customer service, and working in a dynamic environment, we'd love to hear from you. Apply now or email your CV to me at (url removed)
May 20, 2026
Contractor
Helpdesk Coordinator Central London (5 Days Onsite) 22 per hour 165 per day (Inside IR35) Are you a customer-focused IT support professional who thrives in a fast-paced corporate environment? We're looking for a proactive Helpdesk Coordinator to provide hands-on technical support from a busy Walk-Up Desk in Central London. This is a fantastic opportunity to join a high-performing IT team supporting a diverse user base across Windows and Mac environments, ensuring employees receive first-class support that keeps the business running smoothly. What You'll Be Doing Acting as the first point of contact for all onsite IT issues and requests Providing face-to-face support for Windows 11 and macOS users Troubleshooting hardware, software, account, and access issues Delivering meeting room and A/V support for onsite and hybrid meetings Managing IT assets including laptops, mobiles, and peripherals Handling onboarding and offboarding activities Logging and progressing tickets in line with SLAs Escalating complex issues to 2nd and 3rd line teams Contributing to process improvements and knowledge sharing What We're Looking For Proven experience in 1st/2nd Line IT Support within a corporate environment Strong knowledge of Windows 11 , macOS , and Microsoft 365 Experience with Active Directory , Okta , and SSO technologies Familiarity with ITSM tools such as ServiceNow Understanding of networking fundamentals (Wi-Fi, TCP/IP) Excellent communication and customer service skills Highly organised with a proactive, can-do attitude Why Apply? Work in a modern Central London office Join a collaborative and supportive IT team Gain exposure to enterprise technologies and processes Competitive day rate with an immediate start available If you enjoy solving technical problems, delivering exceptional customer service, and working in a dynamic environment, we'd love to hear from you. Apply now or email your CV to me at (url removed)
Talentmark are recruiting for a Project Coordinator to join a company in the diagnostics industry on a contract basis until the end of year. Salary: 28,000 pro rata Project Coordinator role: Project Coordination and Project Management (PM) support. Support the leadership team in managing day-to-day business functions. Champion the use of AI and modern digital tools to automate tasks Process management, identifying bottlenecks and implementing solutions Managing tasks independently Your Background : A self starter with a strong background in project coordination/management Works with a structured approach and methods, whilst flexible and able to use agile ways of working Willing to take up and use new digital tools and technologies, such as AI, Process and solutions orientated. Company: Our client is a rapidly growing medical technology company focused on rapid point-of-care diagnostics and portable testing platforms for healthcare providers. Location: This role is based at our clients site in Motherwell . Apply: For more information, or to apply for this Project Coordinator please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (phone number removed) . It is essential that applicants hold entitlement to work in the UK. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
May 20, 2026
Contractor
Talentmark are recruiting for a Project Coordinator to join a company in the diagnostics industry on a contract basis until the end of year. Salary: 28,000 pro rata Project Coordinator role: Project Coordination and Project Management (PM) support. Support the leadership team in managing day-to-day business functions. Champion the use of AI and modern digital tools to automate tasks Process management, identifying bottlenecks and implementing solutions Managing tasks independently Your Background : A self starter with a strong background in project coordination/management Works with a structured approach and methods, whilst flexible and able to use agile ways of working Willing to take up and use new digital tools and technologies, such as AI, Process and solutions orientated. Company: Our client is a rapidly growing medical technology company focused on rapid point-of-care diagnostics and portable testing platforms for healthcare providers. Location: This role is based at our clients site in Motherwell . Apply: For more information, or to apply for this Project Coordinator please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (phone number removed) . It is essential that applicants hold entitlement to work in the UK. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
Talent Acquisition Coordinator Location: Holborn Hours: 9:00am - 5:30pm Days: 3 days per week (Tuesday and Wed in Holborn and two half days or further full day - open to flexibility) Salary: up to 31,500 FTE (18,900PR) Start date: March 26 Annual leave: 25 days per year FT (15days pr) Key Responsibilities Recruitment Ownership Manage end-to-end recruitment for all roles across the organisation, from initial briefing through to offer stage. Work closely with the Head of People & Culture to prioritise roles, understand hiring requirements, and align recruitment activity with business objectives. Post and manage vacancies through the organisation's HRIS/ATS, ensuring roles are promoted via agencies, job boards, and the careers page. Screen applications, shortlist candidates, and progress them through multiple stages of the recruitment process as required. Coordinate and schedule interviews, tasks, and assessments for each role. Agency & Vendor Management Act as the main point of contact for recruitment agencies and external suppliers. Ensure compliance with agreed terms, including fees, exclusivity arrangements, and service levels. Build and maintain strong, professional relationships to support high-quality candidate pipelines. Candidate Pipeline & Talent Pooling Build and maintain an internal database of prospective candidates for recurring or hard-to-fill roles. Develop proactive sourcing strategies to reduce reliance on agencies over time. Maintain accurate, GDPR-compliant candidate records. Job Descriptions & Recruitment Infrastructure Ensure job descriptions are accurate, up to date, and reflective of day-to-day responsibilities. Partner with hiring managers to refine role requirements and competencies. Develop and maintain a library of competency-based interview questions for all roles across the organisation. Support the creation and management of role-specific tasks or assessments used during recruitment. ATS / HRIS Management Manage recruitment workflows within the HRIS/ATS, ensuring candidates progress through stages promptly and accurately. Train hiring managers on effective use of the system. Monitor system data to ensure accuracy, compliance, and reliable reporting. Process Improvement & Reporting Track key recruitment metrics (such as time-to-hire, cost-per-hire, and source effectiveness) and provide regular updates to the Head of People & Culture. Identify opportunities to streamline and improve recruitment processes. Ensure recruitment activity meets agreed timelines and organisational priorities. Candidate Experience Deliver a consistent, professional, and engaging candidate experience at every stage of the recruitment journey. Ensure timely communication and feedback is provided to all applicants. General People & Culture Support Support wider People & Culture initiatives where recruitment insight adds value. Contribute to employer branding activity, including careers page content and recruitment marketing. General Responsibilities Act at all times in line with company values, embedding these into all work practices. Participate in team, departmental, and organisational projects and planning processes as required. Maintain the highest standards of confidentiality and comply with data protection legislation. Act as an ambassador for the organisation in all interactions with candidates, customers, and third parties. Support marketing-led community or engagement initiatives where required. Undertake any other reasonable duties as requested from time to time. Person Specification Essential Proven experience in an in-house recruitment or talent acquisition role. Hands-on experience using an ATS/HRIS recruitment system (e.g. HiBob Hiring or similar). Strong understanding of competency-based interviewing techniques. Experience managing recruitment agency relationships. Ability to write clear, accurate, and engaging job descriptions. Excellent communication and stakeholder management skills. Highly organised, able to manage multiple roles and deadlines simultaneously. Comfortable working autonomously and taking ownership of recruitment processes. Sound knowledge of UK recruitment and employment compliance. Demonstrates alignment with organisational values. Takes responsibility for personal learning and professional development. Strong commitment to customer care and service excellence. Self-motivated, enthusiastic, and proactive. High levels of integrity and accountability. Commitment to equality, diversity, and inclusion, treating all individuals fairly and with respect. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 20, 2026
Full time
Talent Acquisition Coordinator Location: Holborn Hours: 9:00am - 5:30pm Days: 3 days per week (Tuesday and Wed in Holborn and two half days or further full day - open to flexibility) Salary: up to 31,500 FTE (18,900PR) Start date: March 26 Annual leave: 25 days per year FT (15days pr) Key Responsibilities Recruitment Ownership Manage end-to-end recruitment for all roles across the organisation, from initial briefing through to offer stage. Work closely with the Head of People & Culture to prioritise roles, understand hiring requirements, and align recruitment activity with business objectives. Post and manage vacancies through the organisation's HRIS/ATS, ensuring roles are promoted via agencies, job boards, and the careers page. Screen applications, shortlist candidates, and progress them through multiple stages of the recruitment process as required. Coordinate and schedule interviews, tasks, and assessments for each role. Agency & Vendor Management Act as the main point of contact for recruitment agencies and external suppliers. Ensure compliance with agreed terms, including fees, exclusivity arrangements, and service levels. Build and maintain strong, professional relationships to support high-quality candidate pipelines. Candidate Pipeline & Talent Pooling Build and maintain an internal database of prospective candidates for recurring or hard-to-fill roles. Develop proactive sourcing strategies to reduce reliance on agencies over time. Maintain accurate, GDPR-compliant candidate records. Job Descriptions & Recruitment Infrastructure Ensure job descriptions are accurate, up to date, and reflective of day-to-day responsibilities. Partner with hiring managers to refine role requirements and competencies. Develop and maintain a library of competency-based interview questions for all roles across the organisation. Support the creation and management of role-specific tasks or assessments used during recruitment. ATS / HRIS Management Manage recruitment workflows within the HRIS/ATS, ensuring candidates progress through stages promptly and accurately. Train hiring managers on effective use of the system. Monitor system data to ensure accuracy, compliance, and reliable reporting. Process Improvement & Reporting Track key recruitment metrics (such as time-to-hire, cost-per-hire, and source effectiveness) and provide regular updates to the Head of People & Culture. Identify opportunities to streamline and improve recruitment processes. Ensure recruitment activity meets agreed timelines and organisational priorities. Candidate Experience Deliver a consistent, professional, and engaging candidate experience at every stage of the recruitment journey. Ensure timely communication and feedback is provided to all applicants. General People & Culture Support Support wider People & Culture initiatives where recruitment insight adds value. Contribute to employer branding activity, including careers page content and recruitment marketing. General Responsibilities Act at all times in line with company values, embedding these into all work practices. Participate in team, departmental, and organisational projects and planning processes as required. Maintain the highest standards of confidentiality and comply with data protection legislation. Act as an ambassador for the organisation in all interactions with candidates, customers, and third parties. Support marketing-led community or engagement initiatives where required. Undertake any other reasonable duties as requested from time to time. Person Specification Essential Proven experience in an in-house recruitment or talent acquisition role. Hands-on experience using an ATS/HRIS recruitment system (e.g. HiBob Hiring or similar). Strong understanding of competency-based interviewing techniques. Experience managing recruitment agency relationships. Ability to write clear, accurate, and engaging job descriptions. Excellent communication and stakeholder management skills. Highly organised, able to manage multiple roles and deadlines simultaneously. Comfortable working autonomously and taking ownership of recruitment processes. Sound knowledge of UK recruitment and employment compliance. Demonstrates alignment with organisational values. Takes responsibility for personal learning and professional development. Strong commitment to customer care and service excellence. Self-motivated, enthusiastic, and proactive. High levels of integrity and accountability. Commitment to equality, diversity, and inclusion, treating all individuals fairly and with respect. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Transaction Recruitment are supporting our Solihull based client in their search for an experienced Payroll Coordinator to join them on an initial 12 month contract basis, offering an immediate start. You will be working as part of a successful payroll function, which is responsible for processing various payrolls from start to finish for 1000+ employees. This position is fully office based and requires someone with current SAP Success Factors experience. Daily duties and experience required includes: Minimum of 12 months experience, working within a fast paced payroll department Confident user of SAP Success Factors Processing starters and leavers Calculating holiday and national insurance Calculating SSP, SMP and SPP Pensions knowledge Query resolution Confident user of Excel My client is a well established business with a strong reputation in the local area. They offer a stable working environment, open plan working, free onsite parking, increased annual leave entitlement and an immediate start. If this opportunity is of interest, please do not hesitate to get in touch, as they are looking to secure their new team member quickly.
May 20, 2026
Contractor
Transaction Recruitment are supporting our Solihull based client in their search for an experienced Payroll Coordinator to join them on an initial 12 month contract basis, offering an immediate start. You will be working as part of a successful payroll function, which is responsible for processing various payrolls from start to finish for 1000+ employees. This position is fully office based and requires someone with current SAP Success Factors experience. Daily duties and experience required includes: Minimum of 12 months experience, working within a fast paced payroll department Confident user of SAP Success Factors Processing starters and leavers Calculating holiday and national insurance Calculating SSP, SMP and SPP Pensions knowledge Query resolution Confident user of Excel My client is a well established business with a strong reputation in the local area. They offer a stable working environment, open plan working, free onsite parking, increased annual leave entitlement and an immediate start. If this opportunity is of interest, please do not hesitate to get in touch, as they are looking to secure their new team member quickly.
Compliance & Performance Coordinator (Facilities Management) Edinburgh Permanent Full-time (37.5 hours per week) 40,000 (dependent on experience) + benefits DBS Check required OVERVIEW We are recruiting a Compliance & Performance Coordinator to join an established on-site Facilities Management team in Edinburgh. This role is key to ensuring FM services meet statutory, contractual and performance requirements, with a strong focus on KPI tracking, audit readiness, data integrity and effective workforce planning to support Service Level Agreement (SLA) delivery. Working closely with Facilities Managers and operational leaders, you will gather and analyse performance data, coordinate reporting, and help drive continuous improvement across service delivery. This is an ideal opportunity for a proactive, analytical individual with a "can do" attitude who thrives in a fast-paced, operational environment. KEY RESPONSIBILITIES Manage, develop and support workforce planning activities Monitor engineer performance trends via Power BI dashboards (daily/weekly/monthly), escalating negative trends to the operational delivery team/Team Leader. Maximise utilisation of direct labour Live-monitor reactive and PPM job progression; escalate scheduling issues or call progression problems to the appropriate stakeholders. Ensure clear, concise and accurate job updates are maintained Ensure customers are informed in advance of planned preventative maintenance or reactive visits (including delays) in line with contract agreements. Respond to chases and escalations within internal SLAs. Monitor FM performance against contractual KPIs and service standards. Audit FM systems, processes and quality management arrangements; consolidate findings and support improvement plans. Carry out site inspections and physical audits to identify underperformance. Produce clear monthly performance and compliance reports. Ensure monthly reports for each discipline are verified for accuracy/validity and signed off by relevant senior stakeholders. Set up and maintain a technical folder structure for each KPI/system (Statutory, Compliance and Supplier Reports), ensuring documentation is complete, current and audit-ready. Prepare and present technical performance reports monthly/quarterly/annually, including improvement actions for senior stakeholders. Maintain strong competence in technical compliance matters to ensure consistent standards across the site. Support development of scheduled programmes and registers that aid maintenance delivery across the account. Ensure data integrity across all reporting and evidence trails. REQUIREMENTS Experience in facilities workforce planning, compliance, auditing and/or facilities operations. Good understanding of legislative compliance requirements within a regulated environment. Excellent analytical, organisational and communication skills. Strong Microsoft Office skills (Excel/Outlook/PowerPoint); confidence working with performance data. Ability to pass a DS PVG check. DESIRABLE Experience within a healthcare environment. Knowledge of SHTMs. Experience with CAFM systems (Maximo preferred); understanding of asset data standards is beneficial. Power BI and/or other data visualisation tools experience. Lead Auditor qualification (desirable but not essential). HOW TO APPLY Please apply with your CV or call Jess on (phone number removed)
May 20, 2026
Full time
Compliance & Performance Coordinator (Facilities Management) Edinburgh Permanent Full-time (37.5 hours per week) 40,000 (dependent on experience) + benefits DBS Check required OVERVIEW We are recruiting a Compliance & Performance Coordinator to join an established on-site Facilities Management team in Edinburgh. This role is key to ensuring FM services meet statutory, contractual and performance requirements, with a strong focus on KPI tracking, audit readiness, data integrity and effective workforce planning to support Service Level Agreement (SLA) delivery. Working closely with Facilities Managers and operational leaders, you will gather and analyse performance data, coordinate reporting, and help drive continuous improvement across service delivery. This is an ideal opportunity for a proactive, analytical individual with a "can do" attitude who thrives in a fast-paced, operational environment. KEY RESPONSIBILITIES Manage, develop and support workforce planning activities Monitor engineer performance trends via Power BI dashboards (daily/weekly/monthly), escalating negative trends to the operational delivery team/Team Leader. Maximise utilisation of direct labour Live-monitor reactive and PPM job progression; escalate scheduling issues or call progression problems to the appropriate stakeholders. Ensure clear, concise and accurate job updates are maintained Ensure customers are informed in advance of planned preventative maintenance or reactive visits (including delays) in line with contract agreements. Respond to chases and escalations within internal SLAs. Monitor FM performance against contractual KPIs and service standards. Audit FM systems, processes and quality management arrangements; consolidate findings and support improvement plans. Carry out site inspections and physical audits to identify underperformance. Produce clear monthly performance and compliance reports. Ensure monthly reports for each discipline are verified for accuracy/validity and signed off by relevant senior stakeholders. Set up and maintain a technical folder structure for each KPI/system (Statutory, Compliance and Supplier Reports), ensuring documentation is complete, current and audit-ready. Prepare and present technical performance reports monthly/quarterly/annually, including improvement actions for senior stakeholders. Maintain strong competence in technical compliance matters to ensure consistent standards across the site. Support development of scheduled programmes and registers that aid maintenance delivery across the account. Ensure data integrity across all reporting and evidence trails. REQUIREMENTS Experience in facilities workforce planning, compliance, auditing and/or facilities operations. Good understanding of legislative compliance requirements within a regulated environment. Excellent analytical, organisational and communication skills. Strong Microsoft Office skills (Excel/Outlook/PowerPoint); confidence working with performance data. Ability to pass a DS PVG check. DESIRABLE Experience within a healthcare environment. Knowledge of SHTMs. Experience with CAFM systems (Maximo preferred); understanding of asset data standards is beneficial. Power BI and/or other data visualisation tools experience. Lead Auditor qualification (desirable but not essential). HOW TO APPLY Please apply with your CV or call Jess on (phone number removed)
Head of Event Operations £70,000 - £80,000 Base + up to 15% Bonus Hybrid London Leading international events business seeks a highly talented Head of Operations to join their team working across their leading expo business. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Role Responsibilities : Head of Operations Team Related Develop a high-performance culture by championing best practices and professional development Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Ensuring the team deliver a first-class service for each client Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Portfolio & Event Related Responsible for portfolio event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Maximising the profitability, sustainability, and quality of each event through effective budget management Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology Project managing events and control costs to deliver within budget Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment Profile Required: Head of Operations An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Must have Expo experience - 1000 + Attendees Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management experience for 4+ team members, able to demonstrate coaching and people development. Tangible examples of experience in implementing innovation and creativity for large scale international events over 6000+ people, 150+ stands, 120+, meeting rooms, 3+ conference stages. Experience in venue and supplier contracting and negotiation upwards of £2.5m Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
May 20, 2026
Full time
Head of Event Operations £70,000 - £80,000 Base + up to 15% Bonus Hybrid London Leading international events business seeks a highly talented Head of Operations to join their team working across their leading expo business. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Role Responsibilities : Head of Operations Team Related Develop a high-performance culture by championing best practices and professional development Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Ensuring the team deliver a first-class service for each client Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Portfolio & Event Related Responsible for portfolio event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Maximising the profitability, sustainability, and quality of each event through effective budget management Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology Project managing events and control costs to deliver within budget Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment Profile Required: Head of Operations An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Must have Expo experience - 1000 + Attendees Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management experience for 4+ team members, able to demonstrate coaching and people development. Tangible examples of experience in implementing innovation and creativity for large scale international events over 6000+ people, 150+ stands, 120+, meeting rooms, 3+ conference stages. Experience in venue and supplier contracting and negotiation upwards of £2.5m Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Team Leader - Electrical Purpose of the Role: Lead a team of operatives to assemble quality Offsite solutions at the optimum efficiency levels whilst working in a safe working environment and adhering to safe working practices. Ensure projects are fully complete within programme and budget deliverables and to the correct technical standards required. Key Deliverables: Provide health and safety leadership to ensure that the "safety first and foremost" message is visible and alive throughout all activities relating to operations under your leadership Lead a team of production operatives, ensuring the required level of performance is achieved. Address any attendance, timekeeping, conduct and capability concerns quickly and effectively. Train and develop team members. Be the manufacturing specialist in the installation of Electrical services, overseeing the quality & the technical acceptance of the manufactured products. Own the project from 30% kick off, through daily progress meetings, final quality check off, despatch and project close off. Maintain Project KPI's to track project progress, addressing any H&S, efficiency, quality or material shortage issues on a timely basis. Maintain excellent standards of housekeeping and workplace organisation within build cells at all times. Allocate the team to activities within each project, taking into account each operative's skills and safety certificates. Manage productivity within each project, re-allocating operatives wherever necessary. Minimising non productive time. Champion and drive improvements through the application of continuous improvement techniques and Lean. Take ownership for the quality of the team's output, completing all necessary QC documentation whilst identifying and addressing the root cause of any failures. Identify & record any problems that arise during manufacture and pursue a solution wherever possible. Monitor budget via business IFS system ensuring hours and costs remain within target. Highlight any forecasted overspends or potential failures to the Manufacturing Coordinator. Requirements: Apprentice trained electrician level 3 235/236 Trained to 18th edition electrical regulations Qualified to BS2391 electrical inspection & test Electrical containment install Distribution board wiring Electrical install information and technical drawings Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
May 20, 2026
Full time
Team Leader - Electrical Purpose of the Role: Lead a team of operatives to assemble quality Offsite solutions at the optimum efficiency levels whilst working in a safe working environment and adhering to safe working practices. Ensure projects are fully complete within programme and budget deliverables and to the correct technical standards required. Key Deliverables: Provide health and safety leadership to ensure that the "safety first and foremost" message is visible and alive throughout all activities relating to operations under your leadership Lead a team of production operatives, ensuring the required level of performance is achieved. Address any attendance, timekeeping, conduct and capability concerns quickly and effectively. Train and develop team members. Be the manufacturing specialist in the installation of Electrical services, overseeing the quality & the technical acceptance of the manufactured products. Own the project from 30% kick off, through daily progress meetings, final quality check off, despatch and project close off. Maintain Project KPI's to track project progress, addressing any H&S, efficiency, quality or material shortage issues on a timely basis. Maintain excellent standards of housekeeping and workplace organisation within build cells at all times. Allocate the team to activities within each project, taking into account each operative's skills and safety certificates. Manage productivity within each project, re-allocating operatives wherever necessary. Minimising non productive time. Champion and drive improvements through the application of continuous improvement techniques and Lean. Take ownership for the quality of the team's output, completing all necessary QC documentation whilst identifying and addressing the root cause of any failures. Identify & record any problems that arise during manufacture and pursue a solution wherever possible. Monitor budget via business IFS system ensuring hours and costs remain within target. Highlight any forecasted overspends or potential failures to the Manufacturing Coordinator. Requirements: Apprentice trained electrician level 3 235/236 Trained to 18th edition electrical regulations Qualified to BS2391 electrical inspection & test Electrical containment install Distribution board wiring Electrical install information and technical drawings Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
MSC Mediterranean Shipping Company (UK)
Ipswich, Suffolk
Customer Service Coordinator - Export Key Account Bookings Full time, permanent We are looking for a Customer Service Coordinator to work within our Key Accounts team.Excellent communication skills are required, to support both internal and external Customers, answering enquiries quickly and professionally. The successful candidate will work within the Export Customer Service Key Accounts Team to ensure all aspects of the role are handled efficiently and accurately, within the set KPI's. At MSC UK, our success is a result of the skill and hard work of all of our team members. Our team do not just work for us, they develop and grow with us. How you will help us and what you can expect In this role, you will be providing efficient and effective customer service and communication to our customers across the world, ensuring that their shipping documents are accurate and error free. You will be the main point of escalation for your customers, with the ability to manage your own workload, to work in line with MSC and your teams KPI's. This is your chance to work with the team to provide the customer service you would want to be given and contribute significantly to our success. The key responsibilities for this role also include: Manage own workload, communicating effectively when support is needed Processing work in-line with client requirements and MSC UK performance standards - resolving Customer enquiries quickly and professionally To understand and work collaboratively with all internal departments as and when required Visit customers as/when required to help build working relationships, to ultimately improve their customer journey Ensure full recovery of all applicable costs, relative to your role Work as a team player, contributing ideas to the team to help with efficiencies and/or service improvements Contributing to a positive climate through a positive, flexible attitude to work and support for colleagues You can expect to spend time with us, to learn about us, our customers, and our systems. You will be given the autonomy to make commercial decisions and play a vital part in the success of our business. Skills and experience you'll bring to us At MSC we work as a team, we require someone with an excellent work ethic and attention to detail in order to keep excelling. We would like you to bring strong teamworking skills, as well as drive and determination to excel in your role, to not just develop as a team, but to develop yourself. You will need strong communication skills and an eye for detail. Day to day, you will be using your communication skills to relay accurate and timely information to our customers, both written and verbal, providing a high-level service to all MSC clients. What we offer Competitive salary Private Health Care for everyone from day 1 (non contractual) Generous pension scheme Life Assurance - 4x salary 22 days + a day to take on Christmas Eve or New Year's Eve Free parking On-site artisan restaurant Discounted gym membership Cycle to work scheme Flu vaccines and eye care vouchers Buy or sell holiday scheme Christmas club saving MSC Cruises friends and family discount Full induction day and training provided Learning and development opportunities Dress for the day policy/modern office environment
May 20, 2026
Full time
Customer Service Coordinator - Export Key Account Bookings Full time, permanent We are looking for a Customer Service Coordinator to work within our Key Accounts team.Excellent communication skills are required, to support both internal and external Customers, answering enquiries quickly and professionally. The successful candidate will work within the Export Customer Service Key Accounts Team to ensure all aspects of the role are handled efficiently and accurately, within the set KPI's. At MSC UK, our success is a result of the skill and hard work of all of our team members. Our team do not just work for us, they develop and grow with us. How you will help us and what you can expect In this role, you will be providing efficient and effective customer service and communication to our customers across the world, ensuring that their shipping documents are accurate and error free. You will be the main point of escalation for your customers, with the ability to manage your own workload, to work in line with MSC and your teams KPI's. This is your chance to work with the team to provide the customer service you would want to be given and contribute significantly to our success. The key responsibilities for this role also include: Manage own workload, communicating effectively when support is needed Processing work in-line with client requirements and MSC UK performance standards - resolving Customer enquiries quickly and professionally To understand and work collaboratively with all internal departments as and when required Visit customers as/when required to help build working relationships, to ultimately improve their customer journey Ensure full recovery of all applicable costs, relative to your role Work as a team player, contributing ideas to the team to help with efficiencies and/or service improvements Contributing to a positive climate through a positive, flexible attitude to work and support for colleagues You can expect to spend time with us, to learn about us, our customers, and our systems. You will be given the autonomy to make commercial decisions and play a vital part in the success of our business. Skills and experience you'll bring to us At MSC we work as a team, we require someone with an excellent work ethic and attention to detail in order to keep excelling. We would like you to bring strong teamworking skills, as well as drive and determination to excel in your role, to not just develop as a team, but to develop yourself. You will need strong communication skills and an eye for detail. Day to day, you will be using your communication skills to relay accurate and timely information to our customers, both written and verbal, providing a high-level service to all MSC clients. What we offer Competitive salary Private Health Care for everyone from day 1 (non contractual) Generous pension scheme Life Assurance - 4x salary 22 days + a day to take on Christmas Eve or New Year's Eve Free parking On-site artisan restaurant Discounted gym membership Cycle to work scheme Flu vaccines and eye care vouchers Buy or sell holiday scheme Christmas club saving MSC Cruises friends and family discount Full induction day and training provided Learning and development opportunities Dress for the day policy/modern office environment
Our client, a well-established and growing engineering company who we have a longstanding relationship with, based in the Tewkesbury area, has an exciting new opportunity for a Customer Account Coordinator to join their team on a full-time, permanent basis due to continued business growth. The successful Customer Account Coordinator should have: Previous experience within customer service, order processing, account coordination, or sales support Strong communication skills with the ability to build relationships with customers and suppliers A commercial and sales-focused mindset with confidence identifying opportunities to upsell Excellent organisational skills and a high level of accuracy when managing orders and records Confidence using CRM systems, email, and internal administration systems In this role, the Customer Account Coordinator will be responsible for: Processing customer orders and coordinating purchase requests in a timely manner Managing customer accounts and providing a high level of ongoing support Identifying sales opportunities and supporting business growth through upselling activity Liaising with suppliers and internal departments to ensure smooth order fulfilment Maintaining accurate customer information and supporting day-to-day administrative tasks Our client is offering the successful Customer Account Coordinator a salary in the region of £27,000 £28,000 plus benefits including pension scheme, 21 days holiday plus bank holidays increasing with service, flexible working hours, onsite parking, and genuine opportunities for career progression. If you are a customer-focused and sales-oriented professional with experience in order processing and account support, apply now to arrange an interview. Don t delay in applying for this fantastic opportunity! PS1
May 20, 2026
Full time
Our client, a well-established and growing engineering company who we have a longstanding relationship with, based in the Tewkesbury area, has an exciting new opportunity for a Customer Account Coordinator to join their team on a full-time, permanent basis due to continued business growth. The successful Customer Account Coordinator should have: Previous experience within customer service, order processing, account coordination, or sales support Strong communication skills with the ability to build relationships with customers and suppliers A commercial and sales-focused mindset with confidence identifying opportunities to upsell Excellent organisational skills and a high level of accuracy when managing orders and records Confidence using CRM systems, email, and internal administration systems In this role, the Customer Account Coordinator will be responsible for: Processing customer orders and coordinating purchase requests in a timely manner Managing customer accounts and providing a high level of ongoing support Identifying sales opportunities and supporting business growth through upselling activity Liaising with suppliers and internal departments to ensure smooth order fulfilment Maintaining accurate customer information and supporting day-to-day administrative tasks Our client is offering the successful Customer Account Coordinator a salary in the region of £27,000 £28,000 plus benefits including pension scheme, 21 days holiday plus bank holidays increasing with service, flexible working hours, onsite parking, and genuine opportunities for career progression. If you are a customer-focused and sales-oriented professional with experience in order processing and account support, apply now to arrange an interview. Don t delay in applying for this fantastic opportunity! PS1
Role: Business Development Manager Location: London (hybrid) Salary: £40,000 + Commission Company: David Morley Architects LLP About David Morley Architects LLP: David Morley Architects LLP (DMA LLP) is an award-winning, design-led architectural practice with over 35 years' experience delivering projects across sport, healthcare, education, residential, commercial, and environmental sectors. The practice is recognised for its environmentally considered design approach, commitment to sustainability, and expertise in delivering complex, high-profile projects across the UK and internationally. DMA LLP has in-house capabilities spanning architecture, master planning, and sustainable design consultancy, which includes BREEAM, Passivhaus, and WELL. The practice partners seek clients to create impactful, future-focused built environments. Role Overview: We are seeking a commercially driven and strategically focused Business Development Manager to lead and grow new business opportunities across all sectors of the practice, with particular emphasis on: Commercial Culture & Community and Parks Education Environmental / Sustainability-led projects (including BREEAM) Healthcare Residential Sport This role is critical to driving sustainable revenue growth, strengthening client relationships, and continue to reinforce DMA LLP as the leader in design excellence and environmental performance. Key Responsibilities: Business development and sales: Identify, target, and secure new project opportunities across priority sectors Develop and execute sector-specific business development strategies working in partnership with the Associates and Associate Directors, with Partner approval Build and manage a strong pipeline of qualified leads and opportunities Lead bid strategies, proposals, and presentations to win work Monitor market trends, frameworks, and procurement routes (public & private sectors) Client relationship management: Develop long-term relationships with key clients, developers, contractors, and public sector bodies Maintain and grow existing client accounts to generate repeat business Represent the practice at industry events, conferences, and networking opportunities Sector focus and positioning: Drive growth in core sectors including commercial, culture, community and parks, education, environment, healthcare, residential and sport. Expand the practice's presence in sustainability-led projects, including BREEAM and net-zero initiatives Identify emerging opportunities in environmental, parks, and public realm work Marketing and brand alignment: Collaborate with Marketing and Bid Coordinator to align BD strategy with brand positioning Contribute to thought leadership, case studies, brochures and sector campaigns Manage the practice website content including implementing news and project updates Contribute to the practices' social media strategy and prepare narrative for posts Support the development of compelling project narratives and credentials Contribute to strategic planning and sector growth priorities Ensure smooth transition from bid win to project delivery teams Key Requirements: Experience: Proven 7+years in experience with a proven track record in business development within architecture, built environment, or professional services Demonstrated success in winning work across DMA LLP's multiple sectors Strong understanding of UK procurement processes, frameworks, and developer-led opportunities Skills: Excellent communication, negotiation, and presentation skills Strong commercial acumen and ability to drive revenue growth Strategic thinker with the ability to identify and convert opportunities Ability to build relationships with senior stakeholders and decision-makers Knowledge: Understanding of sustainable design and environmental standards (e.g., BREEAM, net zero) Awareness of trends in the built environment, including public sector funding and regeneration Personal attributes: Proactive, self-starting, and results-driven Collaborative mindset suited to a design-led practice Credible and confident when engaging with senior clients and partners Passion for architecture, sustainability, and the built environment Success Measures: Growth in pipeline and secured project value Expansion into targeted sectors and new clients Increased win rates on bids and frameworks Strength of client relationships and repeat business Closing Date for Applications: 7th June 2026. Application Requirements: CV: no more than 2 A4 pages Covering letter: no more than 2 A4 pages Please note applications without a covering letter will be automatically rejected We can only accept applications from those eligible to work in the UK Please send your applications by an email via the button below.
May 20, 2026
Full time
Role: Business Development Manager Location: London (hybrid) Salary: £40,000 + Commission Company: David Morley Architects LLP About David Morley Architects LLP: David Morley Architects LLP (DMA LLP) is an award-winning, design-led architectural practice with over 35 years' experience delivering projects across sport, healthcare, education, residential, commercial, and environmental sectors. The practice is recognised for its environmentally considered design approach, commitment to sustainability, and expertise in delivering complex, high-profile projects across the UK and internationally. DMA LLP has in-house capabilities spanning architecture, master planning, and sustainable design consultancy, which includes BREEAM, Passivhaus, and WELL. The practice partners seek clients to create impactful, future-focused built environments. Role Overview: We are seeking a commercially driven and strategically focused Business Development Manager to lead and grow new business opportunities across all sectors of the practice, with particular emphasis on: Commercial Culture & Community and Parks Education Environmental / Sustainability-led projects (including BREEAM) Healthcare Residential Sport This role is critical to driving sustainable revenue growth, strengthening client relationships, and continue to reinforce DMA LLP as the leader in design excellence and environmental performance. Key Responsibilities: Business development and sales: Identify, target, and secure new project opportunities across priority sectors Develop and execute sector-specific business development strategies working in partnership with the Associates and Associate Directors, with Partner approval Build and manage a strong pipeline of qualified leads and opportunities Lead bid strategies, proposals, and presentations to win work Monitor market trends, frameworks, and procurement routes (public & private sectors) Client relationship management: Develop long-term relationships with key clients, developers, contractors, and public sector bodies Maintain and grow existing client accounts to generate repeat business Represent the practice at industry events, conferences, and networking opportunities Sector focus and positioning: Drive growth in core sectors including commercial, culture, community and parks, education, environment, healthcare, residential and sport. Expand the practice's presence in sustainability-led projects, including BREEAM and net-zero initiatives Identify emerging opportunities in environmental, parks, and public realm work Marketing and brand alignment: Collaborate with Marketing and Bid Coordinator to align BD strategy with brand positioning Contribute to thought leadership, case studies, brochures and sector campaigns Manage the practice website content including implementing news and project updates Contribute to the practices' social media strategy and prepare narrative for posts Support the development of compelling project narratives and credentials Contribute to strategic planning and sector growth priorities Ensure smooth transition from bid win to project delivery teams Key Requirements: Experience: Proven 7+years in experience with a proven track record in business development within architecture, built environment, or professional services Demonstrated success in winning work across DMA LLP's multiple sectors Strong understanding of UK procurement processes, frameworks, and developer-led opportunities Skills: Excellent communication, negotiation, and presentation skills Strong commercial acumen and ability to drive revenue growth Strategic thinker with the ability to identify and convert opportunities Ability to build relationships with senior stakeholders and decision-makers Knowledge: Understanding of sustainable design and environmental standards (e.g., BREEAM, net zero) Awareness of trends in the built environment, including public sector funding and regeneration Personal attributes: Proactive, self-starting, and results-driven Collaborative mindset suited to a design-led practice Credible and confident when engaging with senior clients and partners Passion for architecture, sustainability, and the built environment Success Measures: Growth in pipeline and secured project value Expansion into targeted sectors and new clients Increased win rates on bids and frameworks Strength of client relationships and repeat business Closing Date for Applications: 7th June 2026. Application Requirements: CV: no more than 2 A4 pages Covering letter: no more than 2 A4 pages Please note applications without a covering letter will be automatically rejected We can only accept applications from those eligible to work in the UK Please send your applications by an email via the button below.
Excellent Customer Coordinator Opportunity! Hartlepool office location! You will provide a comprehensive administrative and customer support function to assist and support Customer Care Manager along with Sales, Operations and Head Office Teams. To maintain customer interactions to have direct communication with Customers and nurture and grow relationships. Lots of this role is fast paced emailing! WHAT IS IN IT FOR YOU? Annual starting base Salary of up to 27k per annum Truly state of the art offices to operate in Monday to Friday working hours, full time office based. Opportunity to join an excellent and friendly customer care team. Masses of learning and development, 6-month training scheme 28 days holiday leave, inclusive of bank holidays. Access to on site gym Access to on site canteen Very accessible public transport links Upwardly mobile business encountering consistent growth, a market leader within their niche. Permanent position from day one Extremely positive culture Company health plan Employee Assistance Program (EAP) Long Service Award THE BUSINESS Our client is a highly skilled and competent team offering a wide range of competitive management services and systems to a vast array of industries within the UK. THE ROLE Provide service and sales support to existing and future relationships as a direct client contact. Supporting our clients Top Tier customers to ensure the very best customer service is provided. Account maintenance, collating all documentation and distributing to the relevant departments within the company. Effectively communicating with both internal and external to proactively resolve client issues- following escalation protocols and working closely with the customer service team at Head Office. Perform analysis and provide MI for Customers and Department heads. Track all contacts and business opportunities on the companies CRM System. Maintain and reconcile database information. Ensure internal processes and procedures are followed at all times. Comply with internal and external audits, providing reports and documentation as and when required. Provide a general administrative service including full use of Microsoft suite, outlook, word, excel. Collating and input of information using company IT Systems TT, TMS, CMS. Any other day to day customer/administrative duties as required to ensure a professional service is maintained. Input and process all data onto in-house system, so a keen eye for detail is required. THE PERSON Proven experience in a similar client-centric relationship role; Strong written and verbal communication skills; Detail-oriented with excellent organisational and project management abilities; Creative mindset with the ability to contribute innovative ideas. Can reliably commute to Hartlepool 5 days a week TO APPLY Please apply for this position and your CV will go direct to Westray Recruitment Group
May 19, 2026
Full time
Excellent Customer Coordinator Opportunity! Hartlepool office location! You will provide a comprehensive administrative and customer support function to assist and support Customer Care Manager along with Sales, Operations and Head Office Teams. To maintain customer interactions to have direct communication with Customers and nurture and grow relationships. Lots of this role is fast paced emailing! WHAT IS IN IT FOR YOU? Annual starting base Salary of up to 27k per annum Truly state of the art offices to operate in Monday to Friday working hours, full time office based. Opportunity to join an excellent and friendly customer care team. Masses of learning and development, 6-month training scheme 28 days holiday leave, inclusive of bank holidays. Access to on site gym Access to on site canteen Very accessible public transport links Upwardly mobile business encountering consistent growth, a market leader within their niche. Permanent position from day one Extremely positive culture Company health plan Employee Assistance Program (EAP) Long Service Award THE BUSINESS Our client is a highly skilled and competent team offering a wide range of competitive management services and systems to a vast array of industries within the UK. THE ROLE Provide service and sales support to existing and future relationships as a direct client contact. Supporting our clients Top Tier customers to ensure the very best customer service is provided. Account maintenance, collating all documentation and distributing to the relevant departments within the company. Effectively communicating with both internal and external to proactively resolve client issues- following escalation protocols and working closely with the customer service team at Head Office. Perform analysis and provide MI for Customers and Department heads. Track all contacts and business opportunities on the companies CRM System. Maintain and reconcile database information. Ensure internal processes and procedures are followed at all times. Comply with internal and external audits, providing reports and documentation as and when required. Provide a general administrative service including full use of Microsoft suite, outlook, word, excel. Collating and input of information using company IT Systems TT, TMS, CMS. Any other day to day customer/administrative duties as required to ensure a professional service is maintained. Input and process all data onto in-house system, so a keen eye for detail is required. THE PERSON Proven experience in a similar client-centric relationship role; Strong written and verbal communication skills; Detail-oriented with excellent organisational and project management abilities; Creative mindset with the ability to contribute innovative ideas. Can reliably commute to Hartlepool 5 days a week TO APPLY Please apply for this position and your CV will go direct to Westray Recruitment Group
Position: Estates Coordinator Location: 74 King Edward St, Macclesfield SK10 1AT Working Hours: Monday - Friday, 0900 - 1730 Salary: £25,000 Contract: Full time, permanent About Us: Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients. Benefits: Hybrid Working (after probation) Complimentary fruit in the office Birthday leave Exclusive staff events Westfield Health cashback plan, inclusive of surgical options Payday Butties (available in the office) 25 days of annual leave, with the opportunity to purchase additional holiday days Company-wide closure during the Christmas period Job Description: The Operations department is responsible for maintaining the properties that the company manages. Each Senior Estates Manager has a portfolio of properties that they look after, supported by an Estates Coordinator. This role provides administrative support to one Senior Estates Manager or Estates Manager ensuring the smooth operation of the team portfolio in accordance with company procedures and industry best practice. This role is the first point of contact for the residents living in the properties within that team portfolio Key responsibilities include, but are not limited to: Be the first point of contact on the telephone for residents / contractors / clients. Deal with routine matters and pass complex matters to the Senior Estates Manager or Estates Manager. Raising works orders for repairs / maintenance works required, based on report from latest site visit. Renew contracts and raise new contracts for contractors providing regular services, such as cleaners / gardeners etc. Preparation and distribution of documents to residents and property owners, such as mail shots, site visit summaries and monthly updates. Administer and monitor building insurance claims. Authorise or dispute routine invoices to be paid and escalate large or one off spends to Senior Estates Manager or Estates Manager. Arrange Annual General Meetings and prepare and distribute minutes based on the Senior Estates Manager's or Estates Manager's notes. Assist with the distribution of each development's annual service charge estimates and accounts. Undertake other general duties as required from time to time to assist in the success of Premier Estates. Please Note: Comprehensive guidance and support will be provided to ensure your success in this role. What We Ask From You: English GCSE level 4 (grade C) or above Maths GCSE level 4 (grade C) or above Administration experience is essential Customer service and property industry experience is desirable but not essential Microsoft Office, intermediate (advanced is desirable but not essential) Polite telephone manner Strong organisational skills Able to prioritise a busy workload Able to work well independently and as part of a team Positive attitude Resilient Works well under pressure Takes pride in producing work to a high standard For further details about this position or to gain deeper insights into Premier Estates, please visit our . To contact us or make inquiries, please reach out to our recruitment team on quoting the reference number . All applicants must be eligible to live and work in the UK without restrictions. Documented evidence of eligibility will be required from all candidates. Employment is subject to a satisfactory DBS check, satisfactory references, and, where required, the ability to engage in insurance-related activities checks.
May 19, 2026
Full time
Position: Estates Coordinator Location: 74 King Edward St, Macclesfield SK10 1AT Working Hours: Monday - Friday, 0900 - 1730 Salary: £25,000 Contract: Full time, permanent About Us: Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients. Benefits: Hybrid Working (after probation) Complimentary fruit in the office Birthday leave Exclusive staff events Westfield Health cashback plan, inclusive of surgical options Payday Butties (available in the office) 25 days of annual leave, with the opportunity to purchase additional holiday days Company-wide closure during the Christmas period Job Description: The Operations department is responsible for maintaining the properties that the company manages. Each Senior Estates Manager has a portfolio of properties that they look after, supported by an Estates Coordinator. This role provides administrative support to one Senior Estates Manager or Estates Manager ensuring the smooth operation of the team portfolio in accordance with company procedures and industry best practice. This role is the first point of contact for the residents living in the properties within that team portfolio Key responsibilities include, but are not limited to: Be the first point of contact on the telephone for residents / contractors / clients. Deal with routine matters and pass complex matters to the Senior Estates Manager or Estates Manager. Raising works orders for repairs / maintenance works required, based on report from latest site visit. Renew contracts and raise new contracts for contractors providing regular services, such as cleaners / gardeners etc. Preparation and distribution of documents to residents and property owners, such as mail shots, site visit summaries and monthly updates. Administer and monitor building insurance claims. Authorise or dispute routine invoices to be paid and escalate large or one off spends to Senior Estates Manager or Estates Manager. Arrange Annual General Meetings and prepare and distribute minutes based on the Senior Estates Manager's or Estates Manager's notes. Assist with the distribution of each development's annual service charge estimates and accounts. Undertake other general duties as required from time to time to assist in the success of Premier Estates. Please Note: Comprehensive guidance and support will be provided to ensure your success in this role. What We Ask From You: English GCSE level 4 (grade C) or above Maths GCSE level 4 (grade C) or above Administration experience is essential Customer service and property industry experience is desirable but not essential Microsoft Office, intermediate (advanced is desirable but not essential) Polite telephone manner Strong organisational skills Able to prioritise a busy workload Able to work well independently and as part of a team Positive attitude Resilient Works well under pressure Takes pride in producing work to a high standard For further details about this position or to gain deeper insights into Premier Estates, please visit our . To contact us or make inquiries, please reach out to our recruitment team on quoting the reference number . All applicants must be eligible to live and work in the UK without restrictions. Documented evidence of eligibility will be required from all candidates. Employment is subject to a satisfactory DBS check, satisfactory references, and, where required, the ability to engage in insurance-related activities checks.
Sales & Customer Service Executive (Part-Time) Medway, Kent Pro-rata salary equivalent to 26,000 - 35,000 plus commission About the Company My client is a growing, family-run cleaning business with over 14 years of experience across residential, commercial, office, and industrial sectors. Having already exceeded their annual target by April, they are entering an exciting phase of growth. Recently, they have transitioned from a home office into commercial premises, launched a new SEO-optimised website, and continue to expand their market presence. Alongside their commercial success, they proudly support multiple charitable initiatives. With ambitious plans to scale further, this role will play a key part in supporting continued business growth, with a particular focus on securing and supporting commercial cleaning contracts. The Role We are looking for a proactive and highly self-motivated Sales & Customer Service Executive to support the day-to-day running of the business, help generate new commercial opportunities, and enable the owners to focus on client acquisition and revenue growth. This is a varied, office-based role combining customer service, administration, and business development, with a strong emphasis on commercial contract support and lead generation. Key Responsibilities Track sales activity and maintain accurate CRM/data records Maintain and track tender opportunities, particularly during key periods Monitor contract timelines and proactively identify renewal opportunities Schedule client meetings ahead of contract end dates to support retention Organise and manage diaries for the business owners, enabling them to attend meetings and win new business Provide excellent customer service and act as the first point of contact for enquiries Learn and confidently promote company products and services (full training provided, including COSHH/chemical training) Support and contribute to social media activity and online presence Assist with general office administration, including basic accounts support Focus on supporting and generating commercial cleaning contract opportunities rather than domestic services Key Requirements Strong organisational skills with the ability to manage multiple priorities independently Highly self-motivated with a proactive, "can-do" attitude Good knowledge of the local area Willingness to learn about specialist products, including chemical-based solutions Strong communication and customer service skills Comfortable working in an office-based environment Desirable Previous experience in sales support or business development coordination Accounts or bookkeeping knowledge Experience managing or contributing to business social media Working Hours Working days: Monday, Tuesday, and Thursday Working hours can be either 8:00am - 4:00pm, or 9:00am - 5:00pm If you're a parent and require working within school hours, my client is happy to be flexible for the right person Salary & Benefits Pro-rata salary equivalent to 26,000 - 35,000 per annum (depending on experience) Commission structure: 10 per meeting booked 2% commission upon successful client sign-up Company pension scheme Private healthcare provided, including cover for pre-existing conditions Opportunity to join a growing and ambitious business at an exciting stage Training and development, including COSHH certification A supportive, hands-on working environment The chance to play a key role in the company's continued growth and commercial expansion
May 19, 2026
Full time
Sales & Customer Service Executive (Part-Time) Medway, Kent Pro-rata salary equivalent to 26,000 - 35,000 plus commission About the Company My client is a growing, family-run cleaning business with over 14 years of experience across residential, commercial, office, and industrial sectors. Having already exceeded their annual target by April, they are entering an exciting phase of growth. Recently, they have transitioned from a home office into commercial premises, launched a new SEO-optimised website, and continue to expand their market presence. Alongside their commercial success, they proudly support multiple charitable initiatives. With ambitious plans to scale further, this role will play a key part in supporting continued business growth, with a particular focus on securing and supporting commercial cleaning contracts. The Role We are looking for a proactive and highly self-motivated Sales & Customer Service Executive to support the day-to-day running of the business, help generate new commercial opportunities, and enable the owners to focus on client acquisition and revenue growth. This is a varied, office-based role combining customer service, administration, and business development, with a strong emphasis on commercial contract support and lead generation. Key Responsibilities Track sales activity and maintain accurate CRM/data records Maintain and track tender opportunities, particularly during key periods Monitor contract timelines and proactively identify renewal opportunities Schedule client meetings ahead of contract end dates to support retention Organise and manage diaries for the business owners, enabling them to attend meetings and win new business Provide excellent customer service and act as the first point of contact for enquiries Learn and confidently promote company products and services (full training provided, including COSHH/chemical training) Support and contribute to social media activity and online presence Assist with general office administration, including basic accounts support Focus on supporting and generating commercial cleaning contract opportunities rather than domestic services Key Requirements Strong organisational skills with the ability to manage multiple priorities independently Highly self-motivated with a proactive, "can-do" attitude Good knowledge of the local area Willingness to learn about specialist products, including chemical-based solutions Strong communication and customer service skills Comfortable working in an office-based environment Desirable Previous experience in sales support or business development coordination Accounts or bookkeeping knowledge Experience managing or contributing to business social media Working Hours Working days: Monday, Tuesday, and Thursday Working hours can be either 8:00am - 4:00pm, or 9:00am - 5:00pm If you're a parent and require working within school hours, my client is happy to be flexible for the right person Salary & Benefits Pro-rata salary equivalent to 26,000 - 35,000 per annum (depending on experience) Commission structure: 10 per meeting booked 2% commission upon successful client sign-up Company pension scheme Private healthcare provided, including cover for pre-existing conditions Opportunity to join a growing and ambitious business at an exciting stage Training and development, including COSHH certification A supportive, hands-on working environment The chance to play a key role in the company's continued growth and commercial expansion
Talentmark are recruiting for an Events Support Coordinator to join a company in the pharmaceutical industry on a contract basis up to the end of 2026. Salary: Paying between 12.82 - 15.38 PAYE or 17.00 - 20.50 Umbrella. Events Support Coordinator role: Supporting the team with internal and external events. Helping to coordinate and manage event registrations and RSVPs, ensuring accuracy and smooth processes. Booking accommodation/travel. Oversee delegate experience, including registration. Assist with on-site event management, including setting up and dismantling, attendee coordination. Your Background : Recent graduate or individual seeking an entry-level position with a passion for event planning. Excellent organisational skills and attention to detail. Strong interpersonal and communication skills. Ability to multitask and work effectively under pressure. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Enthusiastic, proactive, and able to work both independently and as part of a team. Company: Our client is one of the world's premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year. Location: This role allows hybrid working with 2 days per week based at our clients site in Burgess Hill. Apply: For more information, or to apply for this Events Support Coordinator please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (phone number removed) . It is essential that applicants hold entitlement to work in the UK. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
May 19, 2026
Contractor
Talentmark are recruiting for an Events Support Coordinator to join a company in the pharmaceutical industry on a contract basis up to the end of 2026. Salary: Paying between 12.82 - 15.38 PAYE or 17.00 - 20.50 Umbrella. Events Support Coordinator role: Supporting the team with internal and external events. Helping to coordinate and manage event registrations and RSVPs, ensuring accuracy and smooth processes. Booking accommodation/travel. Oversee delegate experience, including registration. Assist with on-site event management, including setting up and dismantling, attendee coordination. Your Background : Recent graduate or individual seeking an entry-level position with a passion for event planning. Excellent organisational skills and attention to detail. Strong interpersonal and communication skills. Ability to multitask and work effectively under pressure. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Enthusiastic, proactive, and able to work both independently and as part of a team. Company: Our client is one of the world's premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year. Location: This role allows hybrid working with 2 days per week based at our clients site in Burgess Hill. Apply: For more information, or to apply for this Events Support Coordinator please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (phone number removed) . It is essential that applicants hold entitlement to work in the UK. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.