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Senior EMEA Customer Care Coordinator Location: Staines, UK Type: Full-time Office-based Reports to: Senior Manager, EMEA Global Service Logistics Are you a proactive, customer-focused professional with a passion for logistics and service excellence? We're looking for a Senior EMEA Customer Care Coordinator to join our Global Service Logistics (GSL) team and play a key role in managing RMA (Return Material Authorization) processes, coordinating field support, and ensuring top-tier service delivery across the EMEA region. What You'll Do: Manage day-to-day RMA advance replacements and return shipments. Provide high-level support to Platinum customers, including dispatching Field Engineers globally. Coordinate 24/7 global service coverage, including weekend on-call support. Collaborate with Engineering, IT, and Sales to support contract renewals and customer requirements. Produce monthly reports, identify data errors, and maintain accurate customer records. Build strong relationships with partners and third-party vendors. Use systems such as Salesforce, SAP, ServiceNow, and Google Suite to manage operations. What We're Looking For: 5+ years of experience in RMA administration or order management, ideally in high-tech service logistics or field engineering. Strong attention to detail and analytical skills. Excellent multitasking and prioritization abilities. A self-starter with a customer-first mindset. Willingness to work outside regular hours, including weekend pager duty (4-6 hours). Proficiency in Salesforce, SAP, ServiceNow, and Google Workspace. Comfortable commuting to our Staines office.

Our client, a well-established manufacturer based in Wooburn Green, is seeking a proactive and organised Sales Office Coordinator to join their team on a part-time basis. This is an interesting and varied opportunity supporting the sales office and wider commercial team. The successful candidate will play a key role in ensuring smooth day-to-day operations by coordinating customer enquiries, processing orders and supporting sales activities across multiple geographic regions. Hours Monday to Friday 9-1pm or 9-2pm Key Responsibilities Provide central administrative and operational support to the sales team Manage incoming customer enquiries promptly and professionally Process sales orders accurately and efficiently Coordinate logistics and delivery arrangements with internal and external contacts Maintain and update CRM systems and customer records Liaise daily with the technical team to ensure customers receive the most suitable product solutions Support communication between departments to ensure excellent customer service Make proactive sales and follow-up calls to customers when required Assist with improving internal sales and marketing processes Work closely with the marketing team to support sales initiatives and customer engagement Ensure all documentation and records are maintained accurately Experience & Skills Strong organisational and communication skills Excellent attention to detail Confident and customer-focused approach Comfortable making proactive sales calls Good IT and CRM system skills Previous sales support, administration or customer service experience preferred Full training provided Additional Information Part-time position Based in Wooburn Green Varied and collaborative working environment Opportunity to develop within a growing international manufacturing business

Operations Administrator / Coordinator 28 days annual leave (including bank holidays) Workplace pension scheme Gym membership Regular team events and a collaborative company culture Phone / Laptop provided This role plays a key part in ensuring smooth day-to-day operations across the sales department. Key Responsibilities Operations & Communication -Managing internal communications, including inbox coordination and drafting messages where required. You will ensure updates are clear, timely, and well-structured across teams. Meetings & Coordination - Preparing meeting agendas, briefing materials, and presentations, and attending meetings to take accurate notes. Systems & Documentation - Maintaining structured systems for tracking and reporting, ensuring all documentation is accurate, consistent, and up to date, including reports, presentations, and internal databases. Projects & Team Support - Supporting business projects through research, planning assistance, and progress tracking. You will also help coordinating workload management across the team. Person Specification Strong proficiency in Google Workspace (Docs, Sheets, Slides) Excellent written communication skills with strong attention to detail Confident working with data, documentation, and structured systems Highly organised with strong time management skills Able to manage multiple priorities and shifting workloads Takes ownership and responsibility for tasks and outcomes comfortable working in a fast-paced environment

The Union of Students are looking for a Payroll Senior Coordinator to assist the Head of Finance in the smooth running of the Union Finance Department. They will be responsible for the accurate and timely processing of payroll, helping to maintain precise financial records, and ensuring compliance with all relevant payroll regulations. This role involves collaborating with the Human Resources team to manage employee data and contribute to the smooth operation of the wider finance team. The post holder will assist in the preparation of accurate and timely Financial Management accounts and oversee the Sales Ledger and Finance Coordinator role ensuring that the sales ledger invoices are accurate and income is received. They will pay attention to detail and can work in a busy environment and to tight deadlines. It is expected that they will provide cover for the finance team in periods of absence as other team members would be expected to provide cover for this role under the same circumstances. As a member of the Union of Students the post holder will contribute to and support the delivery of our Strategic Plan. Main Responsibilities Payroll Management Manage end-to-end administration of permanent and student payrolls using SAGE. Ensure full compliance with HMRC, pension and statutory requirements. Process monthly and four weekly payrolls, including timesheets, holiday pay and accruals. Maintain accurate payroll records, cost centre allocations and control account reconciliations. Complete all HMRC submissions (RTI, PAYE, P60s, P11Ds, P45s, Class 1A NI). Administer pension schemes, including monthly payments, annual reviews and statutory re enrolment. Manage payroll-related benefits including car parking deductions and healthcare schemes. Act as a payroll point of contact for staff, providing guidance and resolving queries. Human Resources Administration Coordinate documentation for new starters and leavers, including right to work checks. Maintain accurate employee records across HR systems and master spreadsheets. Administer holiday entitlements, pro rata calculations and service based enhancements. Monitor sickness absence and trigger alerts in line with organisational policy. Act as first point of contact for routine HR queries and provide basic workforce reporting. Support day to day HR administration to ensure smooth organisational operations. Financial Management & Reporting Support the Head of Finance in producing high quality, timely financial management information. Prepare monthly cost centre reports and ensure journals are accurate and submitted on schedule. Oversee sales ledger activity, ensuring invoices are accurate and income is received promptly. Identify and escalate financial risks or issues as they arise. Contribute to business case development and continuous improvement initiatives across teams. The Union s mission is to represent, support and empower students by championing their voices and interests at every level. Rooted in our values that we care for each other , we are better together , we share success and we are positive , we work to ensure every student feels included, supported and able to thrive. Through advocacy, collaboration and student led activity, we create opportunities for students to shape their experience, overcome barriers and make a positive impact within the University and beyond.

Join our growing team Operations and Business Development Coordinator We're growing rapidly and are looking for an exceptional individual to join our expanding surveying practice. This is a fast-paced, client-facing role combining sales, scheduling, operational coordination and business development within the property and surveying sector. You'll play a central role in ensuring our Surveyors remain fully booked, our clients receive outstanding service, and our business continues to grow. We're looking for someone with excellent potential, a fantastic work ethic and exceptionally high standards, someone who takes genuine pride in their work, checks everything with precision and wants to make a meaningful impact within an ambitious and growing business. Key Responsibilities Enquiry Management and Sales Conversion: Respond promptly to incoming enquiries via our CRM and other channels. Professionally present and sell our services to convert enquiries into confirmed instructions. Issue accurate confirmation emails detailing scope, pricing and terms. Ensure signed terms and payments are received promptly. Sales Progression and Administration: Monitor every instruction through to completion. Maintain accurate CRM records and client information. Ensure all documentation, workflows and communication sequences are completed correctly. Surveyor Diary Management and Logistics: Coordinate property access with tenants and landlords. Efficiently schedule Surveyor appointments to maximise productivity. Apply logical route planning and geographical awareness when allocating inspections. Reconfirm appointments 24 hours before attendance. Operational Support and Client Care: Ensure Surveyors confirm access and communicate any immediate concerns with clients promptly. Remind Surveyors of report deadlines and monitor progress. Support the production and timely completion of joint schedules, Court Ordered reports, responses to formal questions and other expert witness documentation. Help ensure the surveying team consistently meets internal and external deadlines. Maintain exceptional standards of customer service and professionalism throughout. Business Development: Build and nurture relationships with both existing and prospective clients. Generate direct instructions and referral opportunities. Support management in developing long-term repeat business and strategic partnerships. About You We'd love to hear from you if you: Have experience in property or surveying (preferred but not essential). Are commercially minded and confident selling professional services. Possess outstanding organisational and logistical planning skills. Are personable, articulate and highly detail focused. Have a proactive, positive and solution-focused attitude. Take ownership of your work and consistently maintain exceptional standards. Check your own work with absolute precision and attention to detail. Enjoy working in a fast-paced environment and can prioritise effectively. Want to contribute ideas and help shape a growing business. Share our vision and ambition for continued growth. Rewards and Progression We offer a competitive hourly rate together with fair and achievable performance incentives linked to: Keeping Surveyor diaries full and operating efficiently. Generating repeat business and referral opportunities. Ensuring reports are delivered on time. Ensuring all follow-up work and client communications are completed promptly. Supporting the wider team in achieving operational and revenue targets. For the right person, this role offers genuine responsibility, career progression and the opportunity to become an integral part of a business with exciting growth plans ahead. If you think you'd thrive in this environment, or know someone who would, we'd love to hear from you.

Customer Service Coordinator Hours: Full Time Monday to Friday 8:30am - 5:00pm Please note: Due to the location of the site, applicants must hold a full UK driving licence and have access to their own vehicle . Enjoy building customer relationships and keeping things running like clockwork? This varied role combines customer service , order processing and logistics coordination within a supportive and growing business. Working with both UK and international customers, you'll manage orders from receipt through to delivery, ensuring a seamless customer experience while supporting the smooth movement of goods across the supply chain. Key Responsibilities Manage customer accounts across UK and international markets Process and track customer orders from receipt through to delivery Coordinate logistics and liaise with customers, hauliers and internal teams Prepare export, import and delivery documentation Handle customer enquiries, updates and issue resolution Support sales and commercial teams with customer information Maintain accurate records across multiple systems Ensure compliance and documentation accuracy What We're Looking For Essential Skills & Experience Previous experience in customer service , customer support or order processing Strong administrative and IT skills Excellent communication skills High attention to detail and accuracy Ability to prioritise and manage multiple tasks effectively Experience working within a manufacturing environment Confident using multiple systems and software platforms Full UK driving licence and access to your own vehicle due to the location of the site Desirable Experience Import/export experience Customs or shipping documentation knowledge Understanding of HMRC regulations Experience supporting logistics or supply chain operations Salary & Benefits Salary up to 33,500 DOE Performance bonus scheme Generous pension contribution Life insurance 24 days holiday plus bank holidays Join a stable and growing family-run business Supportive and collaborative team environment Long-term career development opportunities Apply Today If you have experience in customer service , logistics , order processing , customer support or supply chain administration , and you're looking for a varied role where you can make a real impact, we'd love to hear from you.

Are you an experienced freight forwarding professional with a strong customer network or the ambition to build one? Join a forward-thinking logistics provider where you keep your customers and the commission - for the lifetime of the account. This is a rare opportunity for a commercially driven Freight Account Manager / Business Development Manager / Freight Sales Executive to grow a profitable portfolio across Air, Sea, and Road freight in the North West. Why This Role Stands Out Lifetime commission on your accounts (no internal account grabs) One of the strongest commission structures in freight forwarding Work autonomously and independently - building a business within a business Work with like-minded people in a successful and well-established business The Role You will develop and manage a portfolio of freight forwarding customers, combining new business development with relationship growth from existing contacts. Once the customers are on board, you will personally manage them and manage shipments end to end. Key Responsibilities Proactively identify and win new freight forwarding clients Develop and grow existing customer relationships and spend Quote and price shipments using carrier rate cards Manage shipments end-to-end across Air, Sea, and Road Ensure accurate shipping and customs documentation Deliver excellent service to secure repeat business Cross-sell additional logistics modes and services Collaborate with operations and internal teams Ideal Candidate Profile We welcome candidates from freight sales OR operations backgrounds. You may be currently: Freight Account Manager Freight Business Development Manager Internal Sales / Pricing Coordinator Freight Forwarding Operator with clients Logistics Sales Executive Requirements Freight forwarding experience (Air, Sea, or Road) Sales, account management, or customer-facing operations experience Existing client relationships or ability to develop them Commercially motivated and customer-focused Strong relationship-building skills Full UK driving licence Salary & Benefits £40,000 £55,000 basic (DOE) Uncapped lifetime commission on accounts Company car or car allowance Up to 29 days holiday + Bank Holidays Hybrid working Training, development & progression Based in Manchester with the autonomy to win and manage customers across the UK. Apply If you re ready to grow your own freight portfolio with true ownership and earning potential, apply now with your CV.

Sales Coordinator Location: London, Hammersmith (Hybrid - eligible for virtual/flexible working) Hourly Rate: 14.87 per hour (equivalent to 29,000 per annum) Hours: Monday to Friday, 09:00 - 17:30 (37.5 hours per week) Duration: Up to 3 months with permanent contract potential IMMEDIATE START - SECURE TEMPORARY POSITION! Omnia resourcing is a leading provider of recruitment and staffing solutions, serving clients across various industries. We pride ourselves on our commitment to excellence, efficiency, and customer satisfaction. We are currently recruiting for a Sales Coordinator to join a busy team on a temporary basis for up to 3 months. This is a fantastic opportunity for an organised and detail-driven administrator to work within a friendly environment in Hammersmith, with flexible and hybrid working options. Role Purpose: To support the sales team with order entry to achieve sales targets and provide a high customer service level, both internally and externally. Key Responsibilities as Sales Coordinator: Order entry for all sales territories. Work with senior colleagues on administrative tasks. Review deadline dates on the order book to ensure Sales Orders are accurate. Work with the relevant teams to adjust Purchase Orders as needed. Support the Sales Operations Manager with any ad hoc tasks. Requirements as Sales Coordinator: Passionate about delivering a high-quality customer experience. Working knowledge of Microsoft Office 365 packages. Experience in sales administration is desirable but not essential. Excellent organisational skills and attention to detail. Ability to prioritise tasks and work at pace. Strong relationship-building skills with internal and external stakeholders. Demonstrates a proactive, team-player ethic. Excellent written and verbal communication skills. Benefits of working for Omnia Resourcing as Sales Coordinator: Competitive hourly rate. Hybrid and flexible working arrangements. Supportive and professional work environment. Opportunity to gain valuable experience within a busy sales operations team. If you are a skilled administrator with excellent attention to detail and a passion for customer service, we encourage you to APPLY today!

Fantastic opportunity for a Lettings Property Manager with hands-on experience in lettings and property management to develop their career with a respected independent agency Our client is a well-established estate agency specialising in residential sales, lettings, and property management offering personalised service backed by deep local knowledge. As a Lettings Property Manager, you will be responsible for managing tenancies, liaising with landlords, tenants, and contractors, and ensuring smooth operations across the lettings portfolio. This full-time permanent role offers a salary range of £25,000 - £30,000 (Negotiable) and benefits. What we are looking for: Previously worked as a Property Manager, Lettings Property Manager, Lettings and Property Manager, Lettings Manager, Tenancy Manager, Lettings Coordinator, Lettings Consultant or in a similar role. Must have experience in lettings and property management. Confident communication skills over the phone and in person Ability to work under pressure and meet deadlines Right to work in UK Full UK driving licence This is a fantastic opportunity to join a professional and growing property management team. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Job Title : Project Manager Location: Northeast / Leeds Salary: Competitive Job Type: Full time, Permanent About Excalon: Excalon was founded in 2002 and became part of the Renew Holdings Group in 2024. We are a leading infrastructure contractor specialising in the provision of services to the utilities industry. This is an exciting time to join our business. About the Role: The purpose of the role is to manage a range of major infrastructure projects ensuring safe delivery, on time and within budget, whilst meeting all legislative requirements. You will plan, manage and evaluate projects throughout their lifecycle and conduct pre-start and post-implementation reviews to embed a culture of continuous improvement. Key Accountabilities: Act as the principal site contact point for Excalon clients and ensure that all activities on site are in accordance with statutory requirements and company policy. Establish a strong understanding of our client's requirements and the impact of the success factors of the project. Ensure you can meet the scope with defined completion criteria and build long term relationships with the client. Produce accurate and attainable programs of work to be issued to the client for approval. Liaise with the programmers & notice management team to schedule the works and allocate resources. Assemble your key team resources to deliver the project(s) and manage and motivate this group to achieve the required results. Identify the dependencies between project activities and define the stages to ensure seamless delivery. Regularly monitor progress at a frequency which enables action to be taken to troubleshoot issues and push the project back on track: Measure revenue, productivity, and quality. Ensure that all necessary contract documentation and reports are accurate and produced on time and are effectively communicated, both internally and externally. Ensure the safe systems of work are implemented and that all necessary documentation is in place, complying with the CDM Regulations ensuring compliance with current legislation and specifications concerning operating practices. Prepare and issue method statements and risk assessments for inclusion into the site safety file. Select and nominate sub-contractors for specific works, ensuring high quality work at a competitive price. Take direct responsibility for Health and Safety of employees, sub-contractors, and visitors on the site. Manage costs, sales, and forecasts of each project in liaison with the Commercial department. Ensure that all project personnel have the appropriate training and competencies for their role. Work in partnership with the SHEQ and HR team to ensure full competency of project resources. Accurately measure, quantify, and order specific material requirements. Liaise with the client on technical issues ensuring quality and consistency of installations. Ensure all documentation is to the highest of standards, and Project Hangover Files are provided to the Client in an efficient time frame. Maximize team performance whilst focusing on a safety-first culture. Ensure delivery of all relevant equipment and materials on site as required. Accurately mark out routes, section lengths and joint bay positions where relevant, conveying this information to the operational delivery teams Ensure excavations comply with health and safety regulations and best practice - ensure the Ensure design criteria is met throughout the project life cycle. Liaise with sub-contractors to ensure all safety documentation is presented and they report to site when required. To attend pre-start and site meetings as required by Clients and the Business To inform the Contracts Coordinator of any non-conformances within the Project Complete time sheets for staff working on your projects as directed by the Operations Manager Write site specific RAMS for the project Update straight line Drawings every week (SLD if required) About you: Essential Skills, Knowledge and Experience: NVQ Level 4 (Gold Card) SMSTS Temporary Works Coordinator 3-day First Aid Proficient in the use of Microsoft office suite Desirable Skills, Knowledge and Experience: Existing Experience as a Project Manager for Infrastructure Projects Recognised Project Management Qualification (RICS or APM) NVQ Level 6 (Black CSCS) NRSWA: Streetworks Supervisor Benefits: Auto-enrolment pension Death in service 1x salary Occupational Health Surveillance Employee Assistance Programme Company vehicle and fuel card Additional Information: We respectfully request no agencies at this time. All applicants must reside and have the right to live and work in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Infrastructure Project Manager, Infrastructure Planning, Project Management, Project Administrator, Project Estimator, Project Planning, Project Coordinator, Project Director, Senior Project Lead, Construction Project Manager may all be considered.

Project Administrator - Leighton Buzzard Think Specialist Recruitment are delighted to be working exclusively with a growing and successful organisation in Leighton Buzzard to help recruit for Project Administrator to join their team in a vital new role within the business. The Project Administrator will be the central hub for all project activity that our client has on-going. You will ensure every project is planned, tracked and communicated effectively from initial order through to final installation. The successful candidate will be the first to know when a project is on track and the first to act when it is not. This role will be a great fit for someone with experience working in a Project Admin/Coordinator position, or someone with exposure to Scheduling engineers or managing construction projects. This position is a fully office based role in our clients new Leighton Buzzard location, on offer is a salary of 30k with the opportunity to work for a company with ambitious growth plans over the coming years. Duties Include: Initiate all new projects upon order confirmation, establishing clear timelines for production, purchasing and installation. Create and maintain detailed project plans across small orders to large orders. Coordinate with production and purchasing teams to ensure all are aligned to project requirements. Maintain an accurate, up-to-date project schedule visible to all relevant internal stakeholders. Track project status daily against agreed milestones across planning, production, procurement and installation phases. Identify deviations from plan at the earliest opportunity and assess impact on delivery commitments. Escalate critical issues promptly and coordinate corrective actions across departments to recover programme. Maintain a clear log of deviations, root causes and actions taken for continuous improvement purposes. Act as the primary internal contact for all project-related information, ensuring all departments are kept fully informed. Produce concise, professional project updates and reports tailored to the audience. Maintain strong working relationships with external project managers, responding professionally to queries and proactively managing expectations. Assist the sales team in preparing project quotations when required. Ensure quotes reflect realistic production and procurement timescales based on current workload and capacity. Maintain accurate project records and documentation across all active projects. Candidate requirements: Proven experience in a project coordination, project administration or operations coordination role. Strong organisational skills with the ability to manage multiple projects simultaneously at differing stages. Clear, confident communicator, with excellent written and verbal skills. Able to adapt communication style for internal teams and external clients. Proactive and detail-oriented; able to spot problems early and drive resolution without waiting to be asked. Proficient in Microsoft Office (Word, Excel, Outlook); comfortable working with project tracking tools or CRM/ERP systems. Able to work effectively under pressure and meet deadlines in a fast-paced manufacturing environment. Exposure to quotation preparation or sales support. Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

ARC Recruitment Ltd has been a trusted name in the logistics sector since 2004. We specialise in providing high-quality temporary driving workers to businesses across the Midlands. With decades of experience and a reputation for reliability, we are now looking for an Account Manager / Recruitment Consultant to join our dedicated team. The Role This is not a cold calling role. Instead, you will focus on servicing existing clients, re-engaging with lapsed accounts, and ensuring smooth operations for our temporary driving workforce. Key responsibilities include: Managing and developing strong relationships with current and lapsed clients across the Midlands. Recruiting, vetting, and onboarding temporary drivers (HGV, van, forklift, etc.). Ensuring full compliance right to work checks, driver CPC, tachograph records, and health & safety. Matching qualified drivers to client shift requirements. Providing day-to-day support to drivers and clients, resolving any on-site or operational issues. Proactively building rapport to increase repeat business no cold calls, just relationship-driven growth. Participating in an on-call rota to service clients outside of normal working hours (evenings and weekends on a rotational basis). What We re Looking For Essential: Experience in recruitment OR the transport/logistics industry (e.g., transport coordinator, driving agency, fleet management). Strong organisational and people skills. Knowledge of driver compliance (CPC, DQC, licences) is highly desirable. Self-motivated and comfortable working in a fast-paced temporary recruitment environment. A genuine desire to provide great service not sales pitches. Willingness to be part of an out-of-hours on-call rota to support clients when urgent driving cover is needed. What We Offer No cold calling. Free on-site parking. Bonus & incentive schemes (performance-based). Regular core working hours 09:00 to 17:00. A supportive, long-standing team with a family-run feel. Opportunity to work with a well-respected logistics specialist.

Event Co-Ordinator - Aston Clinton We are currently recruiting for a new permanent role within an events fulfilment team for a national and award-winning ecommerce business in Aston Clinton. The successful candidate will join the team as an Events Coordinator joining a busy and close-knit team that supports the coordination and delivery of events and client orders across the UK. In this position, no two days will look the same. Some days you'll be fully desk-based handling client orders, coordinating deliveries and updating systems, whereas on other days you may find yourself supporting operational teams or helping manage last-minute changes to ensure everything runs to plan. Because of this, we're looking for someone who has strong administration and coordination experience, excellent communication skills and someone who enjoys working in a fast-paced environment where priorities can shift quickly. In this role, you'd be working Monday to Friday, 9am to 5pm, with a hybrid split of 4 days in the office and 1 day working from home following probation. The role is paying upto 28,000 depending on experience, with the opportunity to grow longer term within a successful and expanding business. Duties Include: Handling day-to-day orders via the online ordering system Managing client calls and emails in a professional and timely manner Coordinating deliveries, collections, drivers and external crews where required Planning driver routes and job costings on a daily basis Maintaining and updating internal systems for stock control, equipment locations and inventory tracking Supporting with event coordination and ensuring all logistics are delivered smoothly Producing H&S reports, Risk Assessments and Method Statements Completing customer stock reports where required Ensuring all costs and reporting are completed accurately for the finance team within deadlines Supporting with general administration and wider business projects when needed Liaising closely with warehouse teams to ensure orders and events are fulfilled correctly Coordinating with suppliers, drivers and external contractors Candidate requirements: Due to the location of the offices, you'll need to be able to commute to Aston Clinton daily Previous administration or coordination experience is essential Any experience within events, logistics, scheduling or operations would be a huge bonus Strong customer service and communication skills are a must Someone highly organised who enjoys multitasking and problem solving A can-do attitude and willingness to get involved across different areas of the business Good IT skills including Microsoft Office, particularly Excel Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Focus 5 Recruitment is delighted to be working with a well established and growing business in the heath and beauty sector to help them recruit a Marketing Operations Coordinator. This is an exciting opportunity for a highly organised and proactive individual looking to take the next step in their career. Sitting at the heart of a busy marketing team, you'll play a key role in coordinating campaigns, events, systems and operational projects, helping to ensure the smooth delivery of marketing activity across the business. This is far more than an administrative position. We're looking for someone who enjoys taking ownership, thrives in a fast-paced environment and wants to make a genuine impact on how a marketing function operates day to day. About the Role As Marketing Operations Coordinator, you'll be responsible for supporting the successful delivery of marketing campaigns, events and projects, whilst helping to improve processes and maintain efficient ways of working across the team. You'll be a natural organiser who enjoys bringing structure to busy projects, coordinating multiple stakeholders and ensuring nothing slips through the cracks. Key Responsibilities for the Marketing Operations Coordinator Coordinate the delivery of marketing campaigns, projects and initiatives across the business Manage project timelines, ensuring deadlines, assets and stakeholders remain aligned Support CRM management, lead tracking, reporting and campaign administration Coordinate exhibitions, events and marketing activities, including suppliers, logistics and promotional materials Manage marketing stock, purchase orders, invoicing and operational documentation Identify opportunities to improve processes, systems and ways of working across the marketing function Experience and Skills We're Looking For Experience coordinating projects, campaigns or operations within a marketing or commercial environment Excellent organisational skills with the ability to manage multiple projects simultaneously Strong communication and stakeholder management skills Experience using CRM platforms such as HubSpot, Salesforce, Zoho, Mailchimp or similar A proactive, solutions-focused approach with excellent attention to detail Full UK driving licence and access to a vehicle, with confidence working in a fast-paced environment This is a fantastic opportunity to join a collaborative and ambitious team where you'll be given ownership, variety and the opportunity to make a real impact. If you're looking for a role where you can take responsibility, improve processes and play a key part in the success of a busy marketing function, we'd love to hear from you. For immediate consideration and further details, please apply ASAP.

Job Title: Sales & Projects Coordinator Employment Type: Maternity Cover Job Purpose: To support equipment sales activity and coordinate customer project solutions, ensuring smooth delivery from quotation through to installation and invoicing. The role focuses on delivering excellent customer service, accurate administration, and efficient coordination across departments. Key Duties and Responsibilities: Sales & Customer Support Support equipment sales KPI performance Build and maintain positive relationships with customers Manage high volumes of incoming calls and emails, ensuring timely and professional responses Prepare accurate quotations and support conversion to orders Maintain up-to-date knowledge of products, services, and market developments Project Coordination & Administration Input project quotations and orders onto systems accurately Raise and manage purchase orders with suppliers Liaise with suppliers to ensure timely delivery of equipment to the warehouse Coordinate with logistics to ensure stock availability for project delivery Work closely with Project Managers to support project administration and ordering Assist in ensuring projects are completed, invoiced, and closed accurately Operations & Coordination Coordinate equipment installations with internal teams and subcontractors Support effective route planning for deliveries and installations Issue daily delivery schedules for projects and van sales as required General Responsibilities Work collaboratively across sales, service, logistics, and project teams Undertake additional duties as required to support business needs Experience Required: Experience in sales, customer service, or project coordination roles in a fast-paced, high-pressure environment Proven ability to manage complex information and competing priorities Strong administration and customer-focused background Experience within catering, equipment, or related industries CRM system experience Strong IT skills including Microsoft Office and ERP systems Excellent communication and telephone manner Strong organisational and time management skills High attention to detail and accuracy Ability to prioritise workload and meet tight deadlines

Office Angels are currently recruiting for an Operations Coordinator for our client based in Crowthorne. Role: Operations Coordinator Location: Crowthorne - one day a week in the office (Thursday) Salary: 28,000 to 30,000 per annum Hours: 9:00am - 17:00pm, some flexibility required to attend client calls in different time zones You will be responsible for the day-to-day coordination and delivery of training programmes. Working closely with Key Account Directors, you will liaise with clients to confirm schedules and oversee programme logistics, ensuring a seamless and high-quality experience for both clients and participants. This role is primarily home-based, with a weekly office day (Thursday). The office is also available more regularly for those who prefer a hybrid. The role: This is a varied and fast-paced role, with responsibilities that will evolve on a day-to-day basis. At any one time, you will typically coordinate between 8 and 12 programmes, each delivered within a 4-6 week timeframe. Over the course of a year, you may support approximately 100 programmes. Key responsibilities will include: Work with Key Account Directors/Sales to understand programme requirements. Create project plans outlining key milestones, deliverables and timelines for large- scale programmes. Schedule programme dates: coordinate trainer/associate availability, propose date options, and secure final date confirmation with the Key Account Director and client. Create programmes in our internal platform, adding logistic information and tasks. Dependent on programme requirement, jointly or solely responsible for programme management and participant administration. Coordinate with trainers, associates, subject matter experts and vendors to ensure all resources are prepared and available for successful programme delivery. Including virtual platform/technology testing. Support and create pre-course work, diagnostics and evaluations (including reporting). Review training materials, handouts and any required documentation for participants and trainers for quality assurance purposes and make necessary changes. Serve as the main point of contact for digital assets: manage and maintain the digital asset library, ensure assets are current and easy to access, and support the creation of new assets. When needed, video editing using Adobe, and creating new videos using an AI platform. Main point of contact for clients, trainers, participants and internal stakeholders regarding logistics and operational details. Communicate proactively with internal stakeholders and clients to provide programme updates and maintain positive relationships. Arrange printing and shipping of training materials/merchandise as required. Provide support to the Training Operations Manager and assist other departments with ad hoc projects, if needed. Collaborate with other operations members on larger scale clients. The Ideal Candidate Experience in coordination/administration (or similar operations role) An enthusiastic and positive team player who can work both independently and with supervision. Strong scheduling, logistics and multitasking skills; able to manage multiple deadlines. Highly organised with excellent attention to detail and accuracy; confident owning administrative processes end-to-end. Clear, professional communicator with a strong client service mindset. Proactive and solution-focused; able to take initiative and also ask for support when needed. Process-driven and accountable. Strong Microsoft 365 skills and confident learning new tools/systems. Comfortable using virtual delivery platforms (Zoom, MS Teams or similar) and supporting basic troubleshooting. Previous experience of working with a training provider or corporate training environment beneficial. Experience supporting global/international clients and working across time zones desirable. Familiarity with LMS/TMS or similar database. Comfortable using Copilot or similar tools. Interest in data, reporting, automation and AI. Note: Only shortlisted candidates will be contacted. Your application will be handled with strict confidentiality. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Title: Assistant Operations Manager Location: Unit 7 The Hop Kilns, Goblands Farm Business Centre, Court Lane, Hadlow, Tonbridge, Kent, TN11 0LT Salary: 32,000 to 35,000 dependant on experience Job Type: Permanent, Full Time About us: As UK partners for Europe's leading manufacturers, Compact and Bale provide a comprehensive and full range of innovative compactors, cardboard balers, shredders, wheelie bin compactors and liquid draining machines to some of Britain's biggest businesses. We're currently looking for someone to assist the Operations Manager in the day to day running of the operation. Answering phones and emails, placing orders, raising sales invoices, and scheduling service engineers. About the role: Answering and resolving customer queries in a timely manner including all media: telephone, service email, consumables email. (excluding sales related calls) Assist with the planning of the service engineers and workshop to ensure, services are conducted on time, breakdowns and installs are dealt with in a timely manner and workshop resources are managed efficiently. Assist with the collation, checking and filing of appropriate paperwork Ensure appropriate documents are received from customers in a timely manner such as insurance. Maintain data base of subcontractors and their rates to cover locations in the UK. Raise purchase orders for parts and consumables as requested Raise sales invoices as requested ensuring they are accurate and raised in a timely manner. Maintain relationships with suppliers and ensure queries are dealt with. Liaise with the Technical Manager and make sure all warranty work is recorded and invoiced to the suppliers in a timely manner. Maintain stock sheet to ensure Sales and the wider team know what machines are in stock, their condition, what is allocated to customers and identify items that need to be assessed Ensure parts stock is kept up to date, and minimum quantities maintained Liaise with the Technical Manager and ensure assessment is carried out of second-hand machinery and ensure items needing to be scrapped are done so in a timely manner. Follow up with the Technical Manager on jobs that have been notified as requiring extra work to ensure items are quoted for as necessary. Deputise for the Operations manager when on holiday or sickness Work with and foster relationships with other members of the company and wider group. Key areas C&B sales, Technical Manager, Finance Any other duties as requested from time to time Ensure compliance with Health and Safety policies at all times and support Group H&S in meeting its requirements. About you: Skills Essential Organised and proactive, with strong attention to detail Can do attitude Professional, reliable, and positive in approach Highly numerical Confident and professional telephone manner, with excellent written and verbal communication skills. Good IT skills, proficient in Microsoft Office products e.g. Excel, Word, etc. Desirable Experience in ERP systems, Knowledge of Syrinx, knowledge of Xero/finance systems Experience Essential Knowledge of retail, waste management, recycling, or industrial equipment sectors Experience working closely with sales teams and wider business teams Experienced in customer service 3 years experience in a similar role Desirable Knowledge of compactors and balers Hire industry experience Knowledge of finance systems Qualifications Essential GCSE Maths and English Desirable A-levels or equivalent vocational qualifications NVQ level 2 or 3 in Customers service or Business administration Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Service Coordinator, Operations Administrator, Service Desk Planner, Hire Desk Controller, Logistics Coordinator, Engineering Administrator, Office Manager, Scheduling Coordinator, Customer Service Lead, Procurement Assistant, Sales Ledger Administrator, Stock Controller, ERP System User, Plant Hire Coordinator will also be considered for this role.

is a leading provider of life safety solutions, specialising in the installation, commissioning and maintenance of fire detection, emergency lighting and integrated life safety systems. As part of the wider Group, is committed to protecting people and property through strong technical expertise, reliable service delivery and excellent customer care. We are now looking for a Fire & Security Customer Compliance Manager to support our service operations and strengthen the way we manage customer compliance, reporting, subcontractor performance and service governance. The Role This is a key customer compliance and service governance role, reporting directly to the Service Director. The successful candidate will act as a customer compliance champion across Service Operations, helping to ensure that customer servicing, appointment booking, report issue, remedial follow-up, subcontractor performance and contractual SLA requirements are monitored, controlled and escalated where required. The role will work across Service, Small Works, Sales/Renewals, subcontractors and regional service teams to make sure customer compliance risks are visible, actioned and reported clearly. The role covers the companies Service Operations across all regions, including the North East, Midland & North and Southern regions. Key Responsibilities Act as the customer compliance champion across the companies Service Operations. Monitor customer compliance across planned preventative maintenance, service activity and remedial works. Produce and improve standardised customer compliance reports covering serviced assets, PPM status, outstanding reports, remedials and compliance risks. Track appointments, reports, remedial actions and customer requirements that are outside agreed standards. Support the business in ensuring contractual SLAs are monitored and escalated where necessary. Liaise with subcontractors regarding appointment dates, report turnaround, documentation quality and compliance outputs. Work closely with the Small Works Manager to ensure remedials are visible, tracked and progressed where they affect customer compliance. Support the Sales & Renewals Coordinator with the onboarding of new customers, ensuring service requirements, reporting expectations and compliance obligations are captured. Conduct administration quality audits across customer records, job notes, reports, asset information and remedial tracking. Support internal, financial and external compliance audits, including BAFE, ISO 9001 and ISO 14001. Provide clear compliance updates to the Service Director, highlighting risks, overdue actions and areas requiring escalation. Help improve processes, reporting standards and customer visibility across the service operation. What We Are Looking For We are looking for someone who is highly organised, confident with detail and able to work across multiple teams to get things done. You will need to be comfortable working with customer information, service records, subcontractor updates, reports, compliance requirements and deadlines. You should be able to identify risks, follow up actions and communicate clearly with internal teams, customers and external providers. Skills and Experience Essential: Ability to operate at Manager Level with Senior Internal and External Stakeholders Strong attention to detail and excellent organisational skills. Confident written and verbal communication skills. Ability to manage multiple priorities, deadlines and follow-up actions. Experience preparing reports, tracking actions or monitoring service performance. Comfortable working with internal teams, subcontractors and customers. Proactive approach to resolving issues and escalating risks. Strong IT skills, including ability to analyse data using excel. Preferred: Experience within the fire and security industry . Experience in a life safety, facilities management, compliance, technical service or maintenance environment. Understanding of planned preventative maintenance, remedial works, service reporting or SLA management. Awareness of BAFE, ISO 9001, ISO 14001 or similar audit/compliance frameworks. What Success Looks Like Success in this role will be measured by: Improved customer compliance visibility. Accurate and timely customer compliance reporting. Reduction in overdue appointments, missing reports and unresolved compliance actions. Better tracking of remedials from identification through to completion. Improved subcontractor follow-up and documentation standards. Stronger audit readiness across service records and customer compliance evidence. Fewer customer escalations linked to reporting, communication or compliance visibility. A smoother onboarding process for new service customers. Why Join Us? This is an opportunity to play an important role in a business where compliance, customer service and operational discipline really matter. You will work directly with the Service Director and across the wider service operation, helping improve the way it protects customers, manages risk and demonstrates service compliance. For someone with strong organisation skills, a customer-focused mindset and experience in fire and security, life safety, compliance or technical service environments, this is a role with real influence and purpose.

Workshop Manual Technical Author This is a permanent, full-time position based in Gaydon. Hybrid working is available. About the Role We are looking for a Workshop Manual Technical Author to join a dynamic and collaborative team supporting a leading global automotive manufacturer. This role focuses on the creation and delivery of high-quality technical publications, including workshop manuals, service and repair procedures, owner documentation, illustrated parts catalogues, and dealer support materials. This opportunity is ideally suited to a Graduate Engineer or similarly qualified individual with strong IT skills and practical experience in automotive workshop repairs. The successful candidate will combine technical expertise with excellent communication skills and a passion for producing clear, accurate documentation. Key Responsibilities Analyse and document vehicle service and repair procedures using engineering data, CAD models, and service repair time information. Collaborate with engineers, technicians, service coordinators, special tool developers, and aftersales teams to define and validate repair methods. Develop detailed workshop manual content and repair procedures for use by service technicians and dealer networks. Estimate and validate service repair times using recognised timing methodologies. Create supporting 3D visual content and animations using technical authoring and CAD visualisation tools. Publish and maintain technical documentation within digital service information systems. Conduct practical validation activities where required to ensure repair methods are accurate, achievable, and correctly timed. Develop owner-focused repair guides covering routine maintenance and basic service tasks. Skills and Experience Essential Practical hands-on experience within an automotive workshop environment. Strong understanding of vehicle service and repair operations. Excellent written and verbal communication skills with the ability to engage effectively with technical and non-technical stakeholders. Strong organisational skills and the ability to manage multiple tasks and deadlines. Good IT proficiency and confidence working with digital systems and software applications. Self-motivated, proactive, and capable of working both independently and as part of a team. Professional and customer-focused approach with a positive, solution-oriented mindset. Desirable Experience in technical authoring, workshop manual creation, or automotive service documentation. Familiarity with CAD software and digital visualisation tools. Experience creating or working with 3D technical content and animations. Understanding of automotive product development and lifecycle processes. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

Sales Account Coordinator circa £28-34,000 + very dep on experience +Bonus and excellent benefits Global Manufacturer Tredegar area Are you ready for this great opportunity? Customer Services driven role Newly created office based Sales Account Coordinator role,this is not a senior role and offers training and personal development. The role may suit a Customer Services or Office Administrator with experince in working for a manufacturer in a similar role You must have some experience of working with Customers in a Manufacturing or Engineering organisation in this Account Coordinator role. Strong Experience gained in Automotive or similar manufacturing company would be ideal and you must have a stable work record. You must have strong Admin skills Training available as required. Early finish on Fridays Assist in the sale and support of products to OEM customers.Internal support and maintenance of customer data bases.Point of contact for a set number of existing customers ensuring contact with these on a regular basis and dealing with outstanding issues. Anticipate possible delays or complications, communicate to management where appropriate. Co-ordination of tooling invoicing and following through to completion of payment Coordinating with production and liaising with relevant departments to ensure delivery dates are met, including producing a daily orderbook report and conduct weekly review with cross-functional operations team Review Customer forecasts and co-ordinate the internal or Customer communication actions as needed Undertaking customer service activities, responding to technical, pricing and delivery enquiries and resolving customer complaints Be able to access and interrogate customer web bases/ E.D.I. scheduling systems. Liaison with materials and production departments to define order availability Any other sales related activities as necessary This list is not exhaustive and at times you may be required to carry out duties not specified This is not an Administration role you must have experience gained in a a Manufaturing or Engineering organisation Travel to work from Tredegar, Merthyr, Abergavenny, Pontypool, Newport,Ebbw Vale, Cwmbran, Hereford, Brecon.