About the opportunity Free training, a nationally recognised qualification and a boost to your career. Why wouldn't you? Are you ready to build the digital skills employers are looking for? Netcom Training's fully-funded Digital Skills for Work course (NCFE Level 2 Certificate in Digital Skills for Work) gives you the practical, workplace-ready skills to communicate online, stay safe in digital environments and take control of your career development. From data protection and online safety to professional communication, collaboration tools and building your digital profile, you'll gain confidence with the skills that today's employers expect as standard. Our learners have gone on to entry-level and progression roles across business support, administration, digital marketing, IT and customer-facing sectors, working with companies across retail, logistics, public services and beyond. Course details Duration: Flexible - 110 guided learning hours Format: Online, practical workshops Commitment: Additional independent study time required for assignments and portfolio building What you'll learn Information management: Search for, evaluate and store information using workplace platforms and advanced research techniques Digital safety: Recognise online threats, protect personal and organisational data, and understand key data protection legislation Online communication: Use email, video calls, messaging tools and collaboration platforms professionally and safely Collaboration: Work effectively with others using tools like Teams, Zoom and Google Meet Social media and blogging: Engage with digital networks confidently, understanding personal and professional reputation Career development: Build a professional online presence, create digital job applications and plan your career progression using digital tools Potential roles Business Support Administrator Digital Marketing Assistant Customer Service Advisor Office Administrator Junior Digital Content Creator Eligibility To apply, you must: Live in the Sheffield area Be aged 19 or over Earn below the gross annual wage cap of 24,570 Not currently be undertaking other government-funded training Not be in the UK on a student, graduate, postgraduate, or sponsored visa, or as a dependent Cost This is a fully-funded course with no fees - complete the training, gain the skills and start moving towards the career you want.
May 25, 2026
Full time
About the opportunity Free training, a nationally recognised qualification and a boost to your career. Why wouldn't you? Are you ready to build the digital skills employers are looking for? Netcom Training's fully-funded Digital Skills for Work course (NCFE Level 2 Certificate in Digital Skills for Work) gives you the practical, workplace-ready skills to communicate online, stay safe in digital environments and take control of your career development. From data protection and online safety to professional communication, collaboration tools and building your digital profile, you'll gain confidence with the skills that today's employers expect as standard. Our learners have gone on to entry-level and progression roles across business support, administration, digital marketing, IT and customer-facing sectors, working with companies across retail, logistics, public services and beyond. Course details Duration: Flexible - 110 guided learning hours Format: Online, practical workshops Commitment: Additional independent study time required for assignments and portfolio building What you'll learn Information management: Search for, evaluate and store information using workplace platforms and advanced research techniques Digital safety: Recognise online threats, protect personal and organisational data, and understand key data protection legislation Online communication: Use email, video calls, messaging tools and collaboration platforms professionally and safely Collaboration: Work effectively with others using tools like Teams, Zoom and Google Meet Social media and blogging: Engage with digital networks confidently, understanding personal and professional reputation Career development: Build a professional online presence, create digital job applications and plan your career progression using digital tools Potential roles Business Support Administrator Digital Marketing Assistant Customer Service Advisor Office Administrator Junior Digital Content Creator Eligibility To apply, you must: Live in the Sheffield area Be aged 19 or over Earn below the gross annual wage cap of 24,570 Not currently be undertaking other government-funded training Not be in the UK on a student, graduate, postgraduate, or sponsored visa, or as a dependent Cost This is a fully-funded course with no fees - complete the training, gain the skills and start moving towards the career you want.
BDS Recruitment are looking for a Sheltered Housing Coordintor for a small site in South Watford. This is a temp ongoing role to start ASAP to work 8.5 hours per week over 2 days (flexible) Pay rate- £15.96 paye per hour The main role is to provide daily communication with the residents, who live independently within the Scheme, and you will be responsible for logging information, signposting, health and safety checks of the building and reporting and repairs. You must hold an Enhanced DBS check dated in the last 12 months or on the update service. Criteria: Previous experience working with older adults or vulnerbale adults Solid IT skills Excellent customer service skills Apply now for immediate consideration or call Vickie
May 25, 2026
Full time
BDS Recruitment are looking for a Sheltered Housing Coordintor for a small site in South Watford. This is a temp ongoing role to start ASAP to work 8.5 hours per week over 2 days (flexible) Pay rate- £15.96 paye per hour The main role is to provide daily communication with the residents, who live independently within the Scheme, and you will be responsible for logging information, signposting, health and safety checks of the building and reporting and repairs. You must hold an Enhanced DBS check dated in the last 12 months or on the update service. Criteria: Previous experience working with older adults or vulnerbale adults Solid IT skills Excellent customer service skills Apply now for immediate consideration or call Vickie
Customer Service Representative Mid Kent c.£26,932 Permanent - Monday to Friday We are recruiting for a Customer Service Advisor on behalf of our well-established client based in Kings Hill. The aim of this role is to deliver 5-star service and support to both new and existing customers. The ideal candidate will have experience in financial services or an office-based customer service environment. Candidates must be able to drive to the location, unless they reside in Kingshill. Duties for this position include: Respond to customer enquiries in a professional, timely manner and efficient manner in line with the client s internal standards Participate in active communications between the Customer Service teams Obtain a high level of knowledge around the company s systems, processes, and products with a view to becoming a point reference for queries and being able to identity and/or resolve issues and problems Be proactive and recognise sales opportunities and pass these onto the relevant teams to increase business. High level of data entry and cross-referencing information Maintain and be aware of relevant internal policies and comply with these The successful candidate will have: Previous experience with telephone customer service Financial services industry experience (Desirable) Excellent time management skills Can articulate to a high level both written and verbally Great organisational and telephone skills are essential Strong IT skills and be able to work professionally whilst under pressure Great team player skills with a positive attitude Competent in communicating with all levels of staff/team members Positive attitude with the ambition to exceed targets If you feel you meet the above criteria, please apply online for immediate consideration. This role is being handled by Holly Ensoll & Chloe Wadhams, Recruitment Consultant of Business Support Division for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
May 25, 2026
Full time
Customer Service Representative Mid Kent c.£26,932 Permanent - Monday to Friday We are recruiting for a Customer Service Advisor on behalf of our well-established client based in Kings Hill. The aim of this role is to deliver 5-star service and support to both new and existing customers. The ideal candidate will have experience in financial services or an office-based customer service environment. Candidates must be able to drive to the location, unless they reside in Kingshill. Duties for this position include: Respond to customer enquiries in a professional, timely manner and efficient manner in line with the client s internal standards Participate in active communications between the Customer Service teams Obtain a high level of knowledge around the company s systems, processes, and products with a view to becoming a point reference for queries and being able to identity and/or resolve issues and problems Be proactive and recognise sales opportunities and pass these onto the relevant teams to increase business. High level of data entry and cross-referencing information Maintain and be aware of relevant internal policies and comply with these The successful candidate will have: Previous experience with telephone customer service Financial services industry experience (Desirable) Excellent time management skills Can articulate to a high level both written and verbally Great organisational and telephone skills are essential Strong IT skills and be able to work professionally whilst under pressure Great team player skills with a positive attitude Competent in communicating with all levels of staff/team members Positive attitude with the ambition to exceed targets If you feel you meet the above criteria, please apply online for immediate consideration. This role is being handled by Holly Ensoll & Chloe Wadhams, Recruitment Consultant of Business Support Division for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Ready to take the next step in your HR career? Are you an experienced HR Advisor who thrives in a fast-paced, forward-thinking environment? Looking for a role where you can truly make an impact while continuing to grow and develop? At GXO , we're looking for a HR Advisor to join our Co-op team in Avonmouth . In this role, you'll be a trusted partner to line managers, providing timely, practical and comprehensive HR support while helping to shape and deliver the site's HR strategy-both now and for the future. This is a full-time, permanent, site based position , working mainly Monday to Friday, 08:00 till 16:00 or 09:00 till 17:00 however, with this being a 24/7 operation, we do ask for some flexibility. Pay, benefits and more: We're looking to offer a salary of up to £35,000 per annum , and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Provide comprehensive generalist HR support to our operational and managerial colleagues Get involved in employee relations activity, such as grievances, disciplinary processes and absence management Proactively look to develop the HR strategy with an eye for continuous improvement and compliance Monitor and provide the HR Manager with management information relating to HR matters, such as headcount, turnover and absence What you need to succeed at GXO: A proven track record in a similar capacity, preferably with exposure to an operational environment such as logistics, production or manufacturing along with a CIPD qualification or studying towards Strong working knowledge of employment law, HR policy/practice and employee relations Excellent communication skills with the ability to build strong, long-standing working relationships The ability to work well under pressure, both on your own and as part of a small team We engineer faster, smarter, leaner supply chains GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
May 25, 2026
Full time
Ready to take the next step in your HR career? Are you an experienced HR Advisor who thrives in a fast-paced, forward-thinking environment? Looking for a role where you can truly make an impact while continuing to grow and develop? At GXO , we're looking for a HR Advisor to join our Co-op team in Avonmouth . In this role, you'll be a trusted partner to line managers, providing timely, practical and comprehensive HR support while helping to shape and deliver the site's HR strategy-both now and for the future. This is a full-time, permanent, site based position , working mainly Monday to Friday, 08:00 till 16:00 or 09:00 till 17:00 however, with this being a 24/7 operation, we do ask for some flexibility. Pay, benefits and more: We're looking to offer a salary of up to £35,000 per annum , and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Provide comprehensive generalist HR support to our operational and managerial colleagues Get involved in employee relations activity, such as grievances, disciplinary processes and absence management Proactively look to develop the HR strategy with an eye for continuous improvement and compliance Monitor and provide the HR Manager with management information relating to HR matters, such as headcount, turnover and absence What you need to succeed at GXO: A proven track record in a similar capacity, preferably with exposure to an operational environment such as logistics, production or manufacturing along with a CIPD qualification or studying towards Strong working knowledge of employment law, HR policy/practice and employee relations Excellent communication skills with the ability to build strong, long-standing working relationships The ability to work well under pressure, both on your own and as part of a small team We engineer faster, smarter, leaner supply chains GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
May 25, 2026
Full time
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
Client Manager Location: Leicester Job Type: Full-time, Permanent A well-established and expanding accountancy practice in Leicester is looking to recruit an experienced Client Manager to join its growing team. This role offers an excellent opportunity for a qualified accountant who enjoys managing their own client portfolio while contributing to team development and supporting senior leadership. The role As a Client Manager, you will take responsibility for a diverse portfolio of clients, acting as their primary point of contact and delivering high-quality accounting, tax and advisory services. Working closely with Senior Managers and Directors, you will be involved in technical work, client advisory matters and mentoring junior colleagues. Key responsibilities Review statutory accounts for companies and accounts for sole traders Review corporation tax computations and returns Prepare technical and client-facing advice with guidance from Senior Managers and Directors Oversee personal tax compliance, including annual tax returns Ensure financial statements are accurate and compliant with relevant standards Manage and maintain a portfolio of clients as their main point of contact Liaise with clients on deadlines, information requirements and queries Support Senior Managers and Directors across Accounts, Tax, VAT, Payroll and Company Secretarial work Communicate with clients to obtain necessary information in a timely manner Develop and maintain strong, long-term client relationships Provide ad hoc financial support, including analysis and interpretation of results Assist clients with internal systems and controls, including accounting software implementation Clearly explain tax and financial matters to advise and reassure clients Support, mentor and develop senior associates and supervisors About you ACA / ACCA qualified (or equivalent) At least 2 years' post-qualification experience within an accountancy practice Demonstrable experience managing your own client portfolio Strong technical knowledge across accounts and tax, with a commitment to ongoing professional development Confident user of Outlook, Word and Excel Strong experience with Xero Experience with Iris, Alpha, QuickBooks and Sage 50 is advantageous Technologically confident and open to adopting new systems Self-motivated and adaptable, with the ability to apply skills to new situations Excellent communication and people management skills Ability to work under pressure while maintaining accuracy and attention to detail Strong analytical and research abilities The package Competitive salary 25 days' annual leave plus public holidays Enhanced pension contributions Health plan benefits Flexible working options Clear career progression opportunities Ongoing training and professional development For more information, please apply today.
May 25, 2026
Full time
Client Manager Location: Leicester Job Type: Full-time, Permanent A well-established and expanding accountancy practice in Leicester is looking to recruit an experienced Client Manager to join its growing team. This role offers an excellent opportunity for a qualified accountant who enjoys managing their own client portfolio while contributing to team development and supporting senior leadership. The role As a Client Manager, you will take responsibility for a diverse portfolio of clients, acting as their primary point of contact and delivering high-quality accounting, tax and advisory services. Working closely with Senior Managers and Directors, you will be involved in technical work, client advisory matters and mentoring junior colleagues. Key responsibilities Review statutory accounts for companies and accounts for sole traders Review corporation tax computations and returns Prepare technical and client-facing advice with guidance from Senior Managers and Directors Oversee personal tax compliance, including annual tax returns Ensure financial statements are accurate and compliant with relevant standards Manage and maintain a portfolio of clients as their main point of contact Liaise with clients on deadlines, information requirements and queries Support Senior Managers and Directors across Accounts, Tax, VAT, Payroll and Company Secretarial work Communicate with clients to obtain necessary information in a timely manner Develop and maintain strong, long-term client relationships Provide ad hoc financial support, including analysis and interpretation of results Assist clients with internal systems and controls, including accounting software implementation Clearly explain tax and financial matters to advise and reassure clients Support, mentor and develop senior associates and supervisors About you ACA / ACCA qualified (or equivalent) At least 2 years' post-qualification experience within an accountancy practice Demonstrable experience managing your own client portfolio Strong technical knowledge across accounts and tax, with a commitment to ongoing professional development Confident user of Outlook, Word and Excel Strong experience with Xero Experience with Iris, Alpha, QuickBooks and Sage 50 is advantageous Technologically confident and open to adopting new systems Self-motivated and adaptable, with the ability to apply skills to new situations Excellent communication and people management skills Ability to work under pressure while maintaining accuracy and attention to detail Strong analytical and research abilities The package Competitive salary 25 days' annual leave plus public holidays Enhanced pension contributions Health plan benefits Flexible working options Clear career progression opportunities Ongoing training and professional development For more information, please apply today.
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
May 25, 2026
Full time
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
About the Role We are seeking an experienced, motivated, and customer-focused Mortgage Advisor to join our growing team. In this role, you will guide clients through the entire mortgage journey - from initial enquiry to completion - ensuring they receive clear, compliant, and high-quality advice tailored to their needs. This is an excellent opportunity for advisers who are passionate about helping people secure the right mortgage and protection solutions while developing a strong career in financial services. Key Responsibilities Client Advice & Relationship Management Provide expert mortgage and protection advice tailored to each client's financial circumstances and goals. Conduct thorough fact-find assessments to understand client needs. Explain mortgage types, rates, protection products, and associated processes in a clear and accessible manner. Build long-term relationships with clients, estate agents, and other referral partners. Mortgage Process & Compliance Manage the full mortgage process - application, submission, and follow-through to completion. Ensure all recommendations follow regulatory requirements and internal compliance standards. Maintain accurate, up-to-date client records and documentation. Stay informed on current mortgage products, lending criteria, and market changes. Performance & Business Development Work proactively to convert leads into completed mortgage applications. Develop and maintain strong relationships with referral partners to maximise lead flow. Meet agreed performance targets for activity, compliance, and customer satisfaction. Identify additional opportunities for appropriate protection products and financial solutions. Skills & Experience Required CeMAP (or equivalent) qualification - essential . Proven experience as a Mortgage Advisor or Mortgage & Protection Advisor. Strong understanding of mortgage products, underwriting processes, and lender criteria. Excellent communication and rapport-building skills. Ability to work independently and manage a busy pipeline of clients. High level of professionalism, customer focus, and attention to detail. What We Offer Competitive commission structure and generous earning potential. High-quality, consistent lead sources. Full administrative and compliance support. Opportunities for progression, development, and additional qualifications. Office-based, Hybrid or self-employed models available depending on location and business structure. A supportive, collaborative working culture with strong operational backing. Ideal Candidate Profile We're looking for someone who is: Confident in giving regulated mortgage and protection advice. Highly driven, proactive, and thrives in a sales-through-service environment. Able to build trust quickly with clients and partners. Organised and capable of managing multiple cases at varying stages. Motivated for both customer outcomes and commercial success
May 25, 2026
Full time
About the Role We are seeking an experienced, motivated, and customer-focused Mortgage Advisor to join our growing team. In this role, you will guide clients through the entire mortgage journey - from initial enquiry to completion - ensuring they receive clear, compliant, and high-quality advice tailored to their needs. This is an excellent opportunity for advisers who are passionate about helping people secure the right mortgage and protection solutions while developing a strong career in financial services. Key Responsibilities Client Advice & Relationship Management Provide expert mortgage and protection advice tailored to each client's financial circumstances and goals. Conduct thorough fact-find assessments to understand client needs. Explain mortgage types, rates, protection products, and associated processes in a clear and accessible manner. Build long-term relationships with clients, estate agents, and other referral partners. Mortgage Process & Compliance Manage the full mortgage process - application, submission, and follow-through to completion. Ensure all recommendations follow regulatory requirements and internal compliance standards. Maintain accurate, up-to-date client records and documentation. Stay informed on current mortgage products, lending criteria, and market changes. Performance & Business Development Work proactively to convert leads into completed mortgage applications. Develop and maintain strong relationships with referral partners to maximise lead flow. Meet agreed performance targets for activity, compliance, and customer satisfaction. Identify additional opportunities for appropriate protection products and financial solutions. Skills & Experience Required CeMAP (or equivalent) qualification - essential . Proven experience as a Mortgage Advisor or Mortgage & Protection Advisor. Strong understanding of mortgage products, underwriting processes, and lender criteria. Excellent communication and rapport-building skills. Ability to work independently and manage a busy pipeline of clients. High level of professionalism, customer focus, and attention to detail. What We Offer Competitive commission structure and generous earning potential. High-quality, consistent lead sources. Full administrative and compliance support. Opportunities for progression, development, and additional qualifications. Office-based, Hybrid or self-employed models available depending on location and business structure. A supportive, collaborative working culture with strong operational backing. Ideal Candidate Profile We're looking for someone who is: Confident in giving regulated mortgage and protection advice. Highly driven, proactive, and thrives in a sales-through-service environment. Able to build trust quickly with clients and partners. Organised and capable of managing multiple cases at varying stages. Motivated for both customer outcomes and commercial success
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
May 25, 2026
Full time
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
Plumbing Technical Support Manager - Birmingham Your new company We are recruiting on behalf of a well-established supplier of plumbing and related products that has been operating for over 50 years. With around 120 staff across office and warehouse operations, this business is known for its strong reputation and commitment to delivering exceptional service and technical expertise to customers nationwide. Your new role As the Plumbing Technical Support Manager, you will oversee a team of four Technical Support Advisors who provide expert advice to customers on plumbing products. This is a newly created position due to the current manager reducing their working days. You will work closely with them during the transition and receive ongoing support to ensure you succeed in your new role.Your responsibilities will include managing the day-to-day operations of the technical support team, ensuring high service standards, and acting as an escalation point for complex technical queries. You'll also play a key role in coaching and developing the team to maintain product knowledge and deliver exceptional customer service. What you'll need to succeed A strong plumbing background is essential; gas experience is highly desirable. Demonstrated leadership experience - this does not need to be in an identical role but should show team management or supervisory capability. Excellent communication and problem-solving skills. Ability to lead and motivate a team while maintaining a customer-focused approach. Organisational skills to manage workloads and ensure service levels are met. What you'll get in return A competitive salary between £40,000 - £45,000. Free on-site parking. 25 days annual leave plus bank holidays. The opportunity to step into a leadership role with full support from the existing manager during the transition. Join a respected and established business with a strong reputation in the industry. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 25, 2026
Full time
Plumbing Technical Support Manager - Birmingham Your new company We are recruiting on behalf of a well-established supplier of plumbing and related products that has been operating for over 50 years. With around 120 staff across office and warehouse operations, this business is known for its strong reputation and commitment to delivering exceptional service and technical expertise to customers nationwide. Your new role As the Plumbing Technical Support Manager, you will oversee a team of four Technical Support Advisors who provide expert advice to customers on plumbing products. This is a newly created position due to the current manager reducing their working days. You will work closely with them during the transition and receive ongoing support to ensure you succeed in your new role.Your responsibilities will include managing the day-to-day operations of the technical support team, ensuring high service standards, and acting as an escalation point for complex technical queries. You'll also play a key role in coaching and developing the team to maintain product knowledge and deliver exceptional customer service. What you'll need to succeed A strong plumbing background is essential; gas experience is highly desirable. Demonstrated leadership experience - this does not need to be in an identical role but should show team management or supervisory capability. Excellent communication and problem-solving skills. Ability to lead and motivate a team while maintaining a customer-focused approach. Organisational skills to manage workloads and ensure service levels are met. What you'll get in return A competitive salary between £40,000 - £45,000. Free on-site parking. 25 days annual leave plus bank holidays. The opportunity to step into a leadership role with full support from the existing manager during the transition. Join a respected and established business with a strong reputation in the industry. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Competitive Salary Plus Bonus + Car Allowance or Company Car Barchester have a rare opportunity for a passionate senior sales professional to join us as a Divisional Sales and Marketing Manager. This vital role will support the 47 care homes across the South West Division's portfolio to grow their occupancy and have a positive impact on the commercial success of each and every home. We are looking for someone who is self-motivated, creative, with excellent attention to detail, who will be able to communicate ideas and improvements clearly at all levels. Regular travel across South West / London. Required experience/qualifications: A background in sales, marketing, and/or communicationsPrevious experience managing a high-performing sales teamConfident in using various reporting processesExperience analysing market and financial data, and presenting conclusionsFull UK driving licence Responsibilities: Review the top line of each care home, translating findings into business plans to achieve occupancy, revenue, and EBITDAR objectivesLine manage a team of Customer Relationship Managers and oversee the commercial performance of a team of Home Service AdvisorsStrategic input into enquiry generation across the divisionWork with management across the division to identify specific difficulties around enquiry management and community engagement, and deliver training to address these areasRecruitment, induction, training, and retention of Customer Relationship Managers and Home Services AdvisorsOversee a Divisional Activities lead and delivery of Life Enrichment programmes in all homesMaintain a good awareness of the market opportunities across the divisionTravel to care homes across the division to gain a depth of knowledge into the Barchester approach and home-specific challengesDeliver occupancy support sessions on a monthly basis across all regions to develop clear action plansWork closely with the marketing and life enrichment teams to develop, deliver, and promote the Barchester ethosSupport Barchester's ambitious new build programme to ensure occupancy growth in newly opened homesOversee social media activity for 47 care homesDemonstrate a clear focus on quality and customer experience Rewards and Benefits: Generous salaryCompetitive car allowanceAccess to a range of retail and leisure vouchersFree learning and development opportunities As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766
May 25, 2026
Full time
Competitive Salary Plus Bonus + Car Allowance or Company Car Barchester have a rare opportunity for a passionate senior sales professional to join us as a Divisional Sales and Marketing Manager. This vital role will support the 47 care homes across the South West Division's portfolio to grow their occupancy and have a positive impact on the commercial success of each and every home. We are looking for someone who is self-motivated, creative, with excellent attention to detail, who will be able to communicate ideas and improvements clearly at all levels. Regular travel across South West / London. Required experience/qualifications: A background in sales, marketing, and/or communicationsPrevious experience managing a high-performing sales teamConfident in using various reporting processesExperience analysing market and financial data, and presenting conclusionsFull UK driving licence Responsibilities: Review the top line of each care home, translating findings into business plans to achieve occupancy, revenue, and EBITDAR objectivesLine manage a team of Customer Relationship Managers and oversee the commercial performance of a team of Home Service AdvisorsStrategic input into enquiry generation across the divisionWork with management across the division to identify specific difficulties around enquiry management and community engagement, and deliver training to address these areasRecruitment, induction, training, and retention of Customer Relationship Managers and Home Services AdvisorsOversee a Divisional Activities lead and delivery of Life Enrichment programmes in all homesMaintain a good awareness of the market opportunities across the divisionTravel to care homes across the division to gain a depth of knowledge into the Barchester approach and home-specific challengesDeliver occupancy support sessions on a monthly basis across all regions to develop clear action plansWork closely with the marketing and life enrichment teams to develop, deliver, and promote the Barchester ethosSupport Barchester's ambitious new build programme to ensure occupancy growth in newly opened homesOversee social media activity for 47 care homesDemonstrate a clear focus on quality and customer experience Rewards and Benefits: Generous salaryCompetitive car allowanceAccess to a range of retail and leisure vouchersFree learning and development opportunities As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766
Customer Solutions Agent Kilmarnock - Start date 13th July 2026 £26,000 plus a potential £500 monthly bonus Fantastic opportunity to join one of the UK s largest buyers and collectors of unpaid loans and other forms of credit. As a Collections Agent, you will handle inbound and outbound calls to help customers become debt-free. You ll receive best-in-class training to provide you with the skills required to perform successfully in your role. Once trained, you will work within a Voice team and become a valued member of our wider Collections team. This is a fantastic opportunity to develop a long-term career with a multi-national company based in our award-winning and low carbon HALO Kilmarnock site. Key Skills Required Excellent written and communication skills Previous call centre or customer service experience Ability to work towards targets A team player Ability to show empathy whilst being resilient Salary: £26,000pa and opportunity to earn up to £500 bonus per month Hybrid working 3 days in our Kilmarnock office and 2 days working at home (after 3 months) 37.5 hours per week (Mon-Thu Shifts across 8am 8pm, Fri 9am 5pm & 1 in 3 Sat 8am 2pm) 28 days holidays (increasing to 31 days after 5 years) Pension (5% employee and minimum 4% employer contributions) Life Assurance (3 x annual salary) Free medical, dental and optical healthcare cash plan Additional Benefits Staff discounts at a huge number of shops and online retailers Health and Wellbeing programme Employee Assistance Scheme Modern Apprenticeship Scheme Bonus payable after training is complete All successful candidates will be subject to background checks which include 5-year work references, criminal background checks and basic credit checks. Interested? Get in touch with David Colquhoun for a confidential chat about this exciting new role. HRC Recruitment is an equal opportunities employer, and all applications will be treated as such If you are interested in this position please apply
May 25, 2026
Full time
Customer Solutions Agent Kilmarnock - Start date 13th July 2026 £26,000 plus a potential £500 monthly bonus Fantastic opportunity to join one of the UK s largest buyers and collectors of unpaid loans and other forms of credit. As a Collections Agent, you will handle inbound and outbound calls to help customers become debt-free. You ll receive best-in-class training to provide you with the skills required to perform successfully in your role. Once trained, you will work within a Voice team and become a valued member of our wider Collections team. This is a fantastic opportunity to develop a long-term career with a multi-national company based in our award-winning and low carbon HALO Kilmarnock site. Key Skills Required Excellent written and communication skills Previous call centre or customer service experience Ability to work towards targets A team player Ability to show empathy whilst being resilient Salary: £26,000pa and opportunity to earn up to £500 bonus per month Hybrid working 3 days in our Kilmarnock office and 2 days working at home (after 3 months) 37.5 hours per week (Mon-Thu Shifts across 8am 8pm, Fri 9am 5pm & 1 in 3 Sat 8am 2pm) 28 days holidays (increasing to 31 days after 5 years) Pension (5% employee and minimum 4% employer contributions) Life Assurance (3 x annual salary) Free medical, dental and optical healthcare cash plan Additional Benefits Staff discounts at a huge number of shops and online retailers Health and Wellbeing programme Employee Assistance Scheme Modern Apprenticeship Scheme Bonus payable after training is complete All successful candidates will be subject to background checks which include 5-year work references, criminal background checks and basic credit checks. Interested? Get in touch with David Colquhoun for a confidential chat about this exciting new role. HRC Recruitment is an equal opportunities employer, and all applications will be treated as such If you are interested in this position please apply
Mortgage Broker / Mortgage Adviser - Barnsley £27,000 - £29,000 Basic Car Allowance £75,000 OTE Whole-of-Market Proposition Cameron James Professional Recruitment is currently recruiting on behalf of a highly successful estate agency and mortgage brokerage group for an experienced Mortgage Broker / Mortgage Adviser to join their busy Barnsley branch. This is an outstanding opportunity for a fully qualified Mortgage Broker seeking excellent lead generation, strong earning potential, and long-term career progression within a highly respected business. The successful Mortgage Adviser will benefit from strong introducer relationships, regular fresh mortgage leads, and access to an extensive existing client database. The Role: Provide mortgage and protection advice Conduct client appointments and fact-finds Liaise with estate agency teams and introducers Manage mortgage applications from enquiry through to completion Contact existing clients for remortgage and protection reviews Maintain FCA-compliant advice standards Salary & Benefits: £27,000 - £29,000 basic salary including car allowance OTE £50,000 Year 1 OTE £75,000 Year 2 Uncapped commission structure Existing client database access Whole-of-market mortgage proposition Flexible working opportunities Long-term progression opportunities Requirements: Full CeMAP qualification, MAQ, CF6, or equivalent Previous Mortgage Broker / Mortgage Adviser experience Strong mortgage and protection knowledge Excellent customer service and communication skills Professional and commercially driven approach This is a rare opportunity for an ambitious Mortgage Broker to join a highly reputable business offering excellent lead flow, strong support, and genuine high earnings potential. For more information, please contact: Bryn McMillan Financial Services Recruitment Director
May 25, 2026
Full time
Mortgage Broker / Mortgage Adviser - Barnsley £27,000 - £29,000 Basic Car Allowance £75,000 OTE Whole-of-Market Proposition Cameron James Professional Recruitment is currently recruiting on behalf of a highly successful estate agency and mortgage brokerage group for an experienced Mortgage Broker / Mortgage Adviser to join their busy Barnsley branch. This is an outstanding opportunity for a fully qualified Mortgage Broker seeking excellent lead generation, strong earning potential, and long-term career progression within a highly respected business. The successful Mortgage Adviser will benefit from strong introducer relationships, regular fresh mortgage leads, and access to an extensive existing client database. The Role: Provide mortgage and protection advice Conduct client appointments and fact-finds Liaise with estate agency teams and introducers Manage mortgage applications from enquiry through to completion Contact existing clients for remortgage and protection reviews Maintain FCA-compliant advice standards Salary & Benefits: £27,000 - £29,000 basic salary including car allowance OTE £50,000 Year 1 OTE £75,000 Year 2 Uncapped commission structure Existing client database access Whole-of-market mortgage proposition Flexible working opportunities Long-term progression opportunities Requirements: Full CeMAP qualification, MAQ, CF6, or equivalent Previous Mortgage Broker / Mortgage Adviser experience Strong mortgage and protection knowledge Excellent customer service and communication skills Professional and commercially driven approach This is a rare opportunity for an ambitious Mortgage Broker to join a highly reputable business offering excellent lead flow, strong support, and genuine high earnings potential. For more information, please contact: Bryn McMillan Financial Services Recruitment Director
Gill Cooke Personnel Ltd T/A The Recruitment Group
Witney, Oxfordshire
We are looking for a proactive and customer focused Internal Sales Support Advisor to join a busy and supportive team based in Witney. This is an excellent opportunity for someone with strong customer service and administration skills who enjoys working in a fast-paced environment and supporting both customers and a sales team. The Role Working closely with the external sales team, you will be responsible for delivering outstanding customer support from initial enquiry through to quotation, order processing, and shipment coordination. You will communicate regularly with customers via phone, email, and live chat, ensuring all enquiries are handled professionally, accurately, and efficiently. Key Responsibilities . Respond to incoming customer calls, emails, and website live chat enquiries . Provide support regarding orders, returns, shipments, and product information . Prepare quotations for parts, spare kits, and standard products . Process and enter customer orders accurately . Verify product availability, pricing, and shipping details . Liaise with customers regarding shipment updates and delivery times . Work closely with internal departments and external sales colleagues . Use SAP and CRM systems to manage customer and sales information . Provide occasional support for warehouse activities when required Skills & Experience . Previous customer service or sales support experience, ideally within manufacturing or engineering . Experience using SAP, Salesforce CRM, and Microsoft Office is advantageous . Strong communication skills with excellent telephone manner . Highly organised with strong attention to detail . Customer-focused with the ability to build positive working relationships . Able to work effectively across different teams and departments If you are an organised and motivated individual who enjoys delivering excellent customer service, we would love to hear from you. If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection
May 25, 2026
Full time
We are looking for a proactive and customer focused Internal Sales Support Advisor to join a busy and supportive team based in Witney. This is an excellent opportunity for someone with strong customer service and administration skills who enjoys working in a fast-paced environment and supporting both customers and a sales team. The Role Working closely with the external sales team, you will be responsible for delivering outstanding customer support from initial enquiry through to quotation, order processing, and shipment coordination. You will communicate regularly with customers via phone, email, and live chat, ensuring all enquiries are handled professionally, accurately, and efficiently. Key Responsibilities . Respond to incoming customer calls, emails, and website live chat enquiries . Provide support regarding orders, returns, shipments, and product information . Prepare quotations for parts, spare kits, and standard products . Process and enter customer orders accurately . Verify product availability, pricing, and shipping details . Liaise with customers regarding shipment updates and delivery times . Work closely with internal departments and external sales colleagues . Use SAP and CRM systems to manage customer and sales information . Provide occasional support for warehouse activities when required Skills & Experience . Previous customer service or sales support experience, ideally within manufacturing or engineering . Experience using SAP, Salesforce CRM, and Microsoft Office is advantageous . Strong communication skills with excellent telephone manner . Highly organised with strong attention to detail . Customer-focused with the ability to build positive working relationships . Able to work effectively across different teams and departments If you are an organised and motivated individual who enjoys delivering excellent customer service, we would love to hear from you. If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
May 25, 2026
Full time
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. Long Description What's in it for you? Competitive Salary : Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
May 25, 2026
Full time
Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. Long Description What's in it for you? Competitive Salary : Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
May 25, 2026
Full time
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarant
May 25, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarant
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
May 25, 2026
Full time
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarant
May 25, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarant
