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We are seeking an experienced paralegal, or trainee solicitor to fill the post Employment Law Caseworker. As an experienced employment law practitioner or aspirational trainee solicitor (England and Wales), you will be required to provide professional legal advice on employment law matters to members. PCS will provide fully funded accredited training with 1 day a week release. With supervision by a qualified solicitor to enable you to pass your SQE examinations within 2 years, whilst gaining the required qualifying work experience through your day-to-day role. Salary and Location Band 3, London Spine points 33-29 or Regional Spine points 36-32 London starting salary: £45,377 p.a. rising to £50,703 p.a. in annual increments or Regional starting salary: £42,105 p.a. rising to £46,348 p.a. in annual increments PCS London or Region Successful candidates for the Employment Law Caseworker will be able to demonstrate: Proven experience in employment law or relevant qualification in Law (from any common law jurisdiction). Good communication and negotiation abilities. Ability to prioritise and manage workloads. Commitment to promoting equality and diversity in the workplace. Ability to work collaboratively and manage legal issues. Their commitment to the SRA Professional standards and behaviours. The main duties of the Employment Law Caseworker role include: Delivering legal guidance and representation on employment law issues. Conducting legal research, drafting advice, claims, and other legal documents. Providing support to senior colleagues on more complex matters. Casework management. You will be committed to professional development, through training, appraisal and the use of technology, you will be able to show how you maintain and share your up-to-date knowledge of employment legislation. An understanding of the political processes in the UK and the role and work of trade unions is essential. Closing date: at 12 midday on Tuesday 23 June 2026 Interviews will be held in person at PCS Clapham on 10 July 2026 About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: EMPLOYMENT LAW CASEWORKER Ref: 1126 Grade: Band 3, London or Region Salary: London Spine points 33 - 29 London starting salary £45,377 p.a. rising to £50,703 p.a. Regional Spine points 36 - 32 Regional starting salary £42,105 p.a. rising to £46,348 p.a. Location: London/Region Purpose of the job: To support the delivery of a professional legal advice, guidance, and representation on employment law matters to the, staff, and members. Responsible to: Band 4, Employment Law Manager (Senior Paralegal) Responsible for: Not applicable Contacts External: PCS Members, elected officials and potential members. Employers, Legal and other advisors. TUC, Members of other trade unions and related bodies. MPs, pressure groups, campaigning bodies and media. Internal: PCS Staff and managers across Regions, Senior Management Team, National Management Team and other PCS Departments. Main duties and responsibilities 1. Key areas Undertake training working towards the completion of the SQE Provide support in legal research into past cases and documents Draft and prepare claims or other legal documents Provide support with legal advice to SMT, NEC, members Keep up to date with new developments in employment legislation Provide support with employment law briefings to PCS staff about changes in employment legislation Advise members and Reps on wrongful termination and unfair dismissal claims, including reviewing dismissal procedures and advocating for members' rights Assist members and reps in cases of workplace discrimination, harassment, or retaliation based on factors such as age, gender, race, disability, or other protected characteristics Support the development of the Unions policy objectives including the PCS planning process Support the delivery of the unions Legal and Employment Rights strategy Provide support in the unions bargaining, organising, campaigning, equality, learning and digital agendas Provide advice to relevant committees including supporting the preparation and presentation of reports Monitor and report on issues and initiatives as requested 2. Communication Provide support to ensure digitalisation, information & communication methods are effectively implemented and used to generate improvements Draft complex communications including briefs and reports Communicate with members by supporting the production of circulars and briefings, and by addressing meetings and conferences etc As necessary, represent PCS and liaise with outside bodies 3. Casework Management Advise in the handling of personal casework Liaise with solicitors, internal and external bodies on the handling of personal casework Represent PCS or PCS members at official bodies such as employment tribunals, Civil Service Appeal Board, etc. Maintain and improve own knowledge of the developments in employment law and practice 4. Team Working Proactively promote team working Initiate, organise, lead and participate in team meetings as appropriate Maintain high levels of confidentiality of sensitive issues at all times Provide assistance to team members 5. Equality Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination 6. General Participate and input information into PCS planning and budgeting processes At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values Take due and reasonable care of self and others in respect of health and safety at work Participate in appraisal, training and development systems Act in a manner that enhances the work of the PCS and its overall public image In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required such other duties that may reasonably be required and that are within the level of the responsibility of this post Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required) Person Specification: EMPLOYMENT LAW CASEWORKER Ref:1126 Date: May 2026 Location: London/Region ESSENTIAL FACTORS QUALIFICATIONS Qualifying Law degree. Or 2 plus years experience in an employment law role EXPERIENCE Actively participating in committees and teams Industrial relations and negotiations Project management, problem solving and decision making TRAINING (including continuous professional development) Evidence of ongoing training and continuing professional development Commitment to undertake job-related training working towards the completion of the SQE Commitment to participation in appraisal and development review process KNOWLEDGE Understanding of the political processes in the UK and the role and work of trade unions Employment rights, equality legislation, discrimination law and working practices Impact and use of Digital and IT applications in a trade union SKILLS Ability to communicate effectively using written and oral channels, including reports and presentations . click apply for full job details

Health and Safety Manager 52,000 Leyland Days Only (Mon-Fri) gap technical are seeking an experienced, proactive Head of Health and Safety to provide strategic leadership and drive continuous improvement across one of clients organisations. This is a pivotal role with responsibility for setting and maintaining high health and safety standards, ensuring full legislative compliance, and embedding a robust, proactive safety culture across all operations. Performance Objectives Lead and continually develop the site's Health & Safety strategy, policies, and procedures. Ensure compliance with all UK Health & Safety legislation, including the Health and Safety at Work Act, PUWER, DSEAR, COSHH, RIDDOR, and related food sector safety requirements Conduct and oversee risk assessments covering machinery, manual handling, chemicals, DSE, noise and warehouse operations Manage and oversee all liability claims (employee, employer, and public), working closely with insurers, legal advisors, and internal teams to ensure accurate documentation, timely responses, and effective resolution Lead accident and incident investigations, ensuring robust root cause analysis and corrective actions Oversee contractor management and ensure compliance with permit to work systems and safe systems of work Maintain emergency preparedness across fire safety, first aid, spill response and evacuation procedures Carry out safety audits, inspections and toolbox talks Provide expert advice and guidance to managers and employees. Deliver Health & Safety training and toolbox talks. Monitor performance, report on Key Performance Measures. Act as the primary interface with regulators, enforcement bodies, insurers, and external auditors Champion a positive, proactive safety culture across all operational environments Person Specification NEBOSH Diploma (or equivalent) essential Significant Health & Safety leadership experience in a manufacturing or food production environment Experience within Manufacturing, Construction and Engineering Environment desirable. Strong knowledge of UK Health & Safety legislation Excellent communication and leadership skills Ability to influence and engage stakeholders at all levels Apply Please send your CV via the Apply now option on the website If you have any questions or are interested in any other opportunities we may have, please do not hesitate to get in touch This vacancy is being advertised on behalf of gap technical who are operating as an employment agency. gap technical are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Closing Date: 21/05/2026 "By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy."

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 42% of our partnership. The team you will join Our leasehold enfranchisement practice comprises fee-earners from both the Residential Real Estate team and the Real Estate Disputes team. The Residential Real Estate team comprises 70 members operating out of 6 of our 7 offices. The Real Estate Disputes team comprises of over 40 members operating out of all offices. Our leasehold enfranchisement practice operates on a national basis regardless of the location of the practice members We have a vacancy within the leasehold enfranchisement practice for a Senior Associate or Legal Director who can work across both enfranchisement and leasehold residential real estate matters. The leasehold enfranchisement practice is currently made up of two Partners, five fee earners and one assistant, working alongside a secretarial pool. Together the team advise on all aspects of leasehold enfranchisement, both non-contentious and contentious. Beyond the core practice, there are supporting, specialist fee-earners in our corporate and tax teams, which ensure our clients receive a seamless end-to-end enfranchisement service. The work you will be doing You will work within the specialist area of enfranchisement and provide a supporting role to the residential property team on more complex transactional areas such as, the disposal of blocks of flats outside the right of first refusal, reviewing the grant of new leases, assisting in the sale or purchase of property with the benefit of a range of enfranchisement claims and to actively grow the enfranchisement sector. Responsibilities include: Responsible for day-to-day management of a caseload including 1993 Act collective enfranchisement and lease extensions, 1967 Act enfranchisement and lease extensions, 1987 Act rights of first refusal Acting for a client base comprising landlords and tenants including public bodies and social landlords Providing strategic advice on structuring the grant of leases to avoid the application of the 1987 Act Acting on voluntary lease extension matters both on volume lease extension matters and individual lease extensions Drafting, advising on and implementing participation agreements and deeds of adherence for collective enfranchisement and 1987 Act acquisitions Reviewing and advising on existing leases and the grant of new leases as part of the Residential Real Estate Team's financing practice Acting on the voluntary disposal or acquisition of blocks of flats Assisting the Residential Real Estate Team with deeds of variation and licences to assign Assisting the Residential Real Estate Team and advising clients independently on licences for alterations Dealing with claims in the First Tier Tribunal and/or Court (desirable but not essential) Actively marketing the sector including regular business development meetings with the sector members, writing articles, commenting on upcoming legislation, etc Attending leasehold enfranchisement training and social events e.g. through ALEP Working alongside and developing relationships with enfranchisement valuers Assisting with the development of processes and precedents within the enfranchisement sector Providing guidance and support to junior practice-members on a cross-office basis including formal training of paralegals Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for A minimum of 6 years PQE in a professional legal environment Contribute to thought leadership and sector-focused marketing initiatives Ability to mentor junior team members and contribute to team development Established client base or network (preferred but not essential) Experience building credibility and trust through effective relationships To be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation Experience of leasehold enfranchisement with a proven ability to meet the demands of all areas of enfranchisement matters, including the cross-over between enfranchisement and residential real estate. Experience in the continuous aspects of enfranchisement is also welcomed. You should also have experience of training and managing junior team members and be willing and able to undertake line-management responsibilities. A will have a proven track record of active marketing within this specialist sector and growing new relationships. Applicants that have experience of the contentious side of leasehold enfranchisement are also encouraged to apply for this role. Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. Benefits As a Birketts colleague, you will be eligible to receive a wide range of benefits: 30 days holiday (FTE) plus Bank Holidays Long Service holiday award - 1 extra week every 10 years cont

Senior Land & Property Manager (Estates) Salary : Competitive salary of £70,000 (plus benefits including Company Car/Car Allowance) Hours : Full-time - 37.5 hours per week Location : Homebased (UK-wide travel required) As Senior Land & Property Manager (Estates) at FCC Environment, you will be responsible for the day-to-day management of the FCC UK property portfolio, ensuring it meets the needs of the Group and its regional businesses. Reporting to the Group Estates & Property Manager, you will lead the property management function and provide expert support across landlord and tenant matters, bids, projects and operational delivery. This is a full-time, homebased role with regular travel to sites and meetings across the UK. Our promise to you - Competitive salary - 25 days' annual leave (full-time) plus Bank Holidays - Pension scheme - Life insurance - Discretionary bonus scheme - Learning, development and progression opportunities - Recognition scheme - Refer a Friend scheme - Flexible benefits, including high street savings, cycle to work and Gymflex membership (where applicable) - Access to an Employee Assistance Programme and Best Doctors Service via our wellbeing platform What will you be doing? - Managing the FCC UK property portfolio to deliver operational and commercial requirements - Leading and supporting the Land & Property Managers and Surveyors - Co-ordinating landlord and tenant matters, including rent reviews, lease renewals, easements, wayleaves, dilapidations and CPO matters - Supporting the FCC Bid Team with lease reviews, occupation of existing facilities and tender activity - Procuring and managing contracts for retained rating agents and reinstatement valuers - Supporting insurance and risk activity, including RICA declarations and claims - Managing property-related budgets, consultants and external advisors - Developing strong working relationships across FCC and with external stakeholders - Producing regular reports for the Group Estates & Property Manager and attending meetings as required - Ensuring all activities are carried out in line with FCC's SHEQ policies and procedures What are we looking for? - Degree qualified with 5+ years' experience in general property management - Member of the Royal Institution of Chartered Surveyors (MRICS) - Strong knowledge of UK landlord and tenant legislation - Good understanding of planning and environmental permitting - Experience of managing projects, budgets and consultants - Confident leader with the ability to manage workload across multiple priorities - Strong communicator with excellent stakeholder management skills - Willingness to travel regularly across the UK, with occasional overnight stays - Full UK driving licence About Us We are FCC Environment, one of the UK's leading waste and resource management companies. Our goal is to minimise the amount of waste that ends up in landfill by transforming it into valuable resources wherever possible. Operating over 200 facilities across the UK, and employing around 4,200 people, we're on the frontline of tackling climate change. We need ambitious, innovative professionals like you to help us shape a sustainable future. FCC Environment is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. How to apply So, if you want to advance your career as a Senior Land & Property Manager (Estates), please apply via the button shown.

Customer Service/Order Processing Manager £ Career development International Business growth Free parking Our client is a well-established, highly regarding global company with over 50 years experience in its field. The company is a trusted, professional and ethical supplier. They are a business who work to high standards and collaboration. The business culture is all about open conversations and team work. The role; Ensuring the highest standard of service is demonstrated to all customers whilst operating quickly and efficiently. Being responsible for the Customer Service department processing all orders within set timescales and regulatory requirements. Managing expectations and acting as an intermediary between customers and the wider business. Duties Ensuring all incoming and outgoing phone/email enquiries are handled daily Checking all orders are processed on the system (Salesforce/NAV) every day Monitoring exceptional order demand during order entry process, reporting concerns Obtaining authorisation for all specified product orders as and when required. Ensuring continued smooth transmission of orders to warehouse and logistics Being the main point of contact with key operational contacts at the warehouse Managing orders entered, out of stocks, new products and customer complaints Investigating all returned, damaged and missing goods claims Liaising with QA regarding any manufacturing faults or transit deviations Ensuring customers are informed of any changes to the pricing structure Adhering to all relevant Operating Procedures and updating training records Requirements: Supervisory level in a customer services role in an office environment. Previous experience of working with customer/supplier relationships. Experience in Salesforce or Navision would be advantageous

A forward-thinking organisation are looking for an experienced Contracts Manager to join their dynamic team My client is seeking an experienced Contracts Manager to join the team on a 6-month contract in Newcastle. This is a hand-on role focused on managing complex, high-value customer care projects within occupied homes, ensuring issues are resolved professionally, safely, and to the highest quality standards As a Customer Care Project Manager, you will take full ownership of larger projects and sensitive cases, including defect diagnosis, complaint resolution, and the development and delivery of effective resolution strategies What you'll be doing: Oversee inspections, project management activities, customer communications, and the successful execution of works in occupied homes.Take ownership of complex defects and complaints, managing cases through to resolution with a strong customer-first focus.Manage warranty claims (NHBC, Premier, LABC) in conjunction with the Customer Care Operations Manager, ensuring timely and effective outcomes.Provide on-site management of high-priority and sensitive cases, coordinating contractors and stakeholders as required.Champion health & safety, ensuring all works are carried out safely and in line with company policies and procedures. What we're looking for: Proven experience in contract or project management within residential construction or customer care.Strong knowledge of defect management, warranty providers, and working in occupied homes.Excellent communication and stakeholder management skills.A proactive, organised approach with the confidence to manage complex and sensitive situations.Strong commitment to health & safety and quality standards What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Senior Finance Assistant Location: Colchester Department: Finance Reports to: Finance Processes Supervisor About the Role: We are seeking a detail-oriented Senior Finance Assistant to join our Finance team. The successful candidate will play a key role in processing purchase invoices, ensuring timely payments, supporting budget managers with financial information, and assisting with the delivery of a new finance system. This is an excellent opportunity for someone with strong ERP system experience who is looking to contribute to a professional finance function and develop their expertise further. Key Responsibilities: Process and ensure prompt payment of purchase invoices in line with procedures. Match invoices to orders, investigate variances, and resolve discrepancies. Act as a point of contact for invoice queries from staff, suppliers, and department heads. Prepare and validate BACS payment runs and remittances. Provide financial information to budget managers and auditors. Process employee expense claims in accordance with policy. Assist with the implementation and delivery of the new finance system. Monitor and manage finance team shared mailboxes. Carry out filing, clerical tasks, and provide cover within the Finance Section as needed. Support the organisation's health, safety, equality, and diversity policies. Required Skills and Experience: Strong knowledge and practical experience of ERP/finance systems . Proven experience in processing invoices and BACS payments. Ability to manage multiple tasks accurately and efficiently. Strong communication skills to liaise effectively with colleagues, department heads, and suppliers. Commitment to continuous professional development in finance practices and policies. Desirable Attributes: Previous experience working in a structured finance environment. Familiarity with audit processes and financial reporting. Why Join Us: This role offers a chance to work in a supportive, professional finance environment where your expertise will help drive efficiency and accuracy in financial processes. You will also have the opportunity to contribute to the implementation of a new finance system and develop your ERP skills further. How to Apply: Please submit your CV and a cover letter detailing your relevant experience and ERP knowledge

Commercial Manager M&E Bias Major Projects Location: London Salary: Up to £115,000 + package (bonus, car allowance, pension) Construction / Energy / Renewables / Infrastructure The Opportunity We are seeking a highly experienced Commercial Manager with a strong M&E focus to join a leading contractor delivering major projects across London and the South East . This role sits across a diverse portfolio including construction, energy, renewables, and infrastructure projects (including bridge and complex engineering schemes) with a consistent emphasis on mechanical & electrical packages . You ll play a key role in driving commercial performance, risk management, and contract delivery on high-value, technically complex projects. Key Responsibilities Lead the commercial management of M&E-heavy packages across multiple projects Manage contracts primarily under NEC forms Oversee cost control, forecasting, and CVR reporting Lead on variations, claims, and dispute resolution Manage subcontract procurement and commercial performance Ensure projects are delivered in line with margin and commercial targets Work closely with operational teams to drive efficiency and value Provide commercial input into bids and pre-construction where required What We re Looking For Proven experience as a Commercial Manager / Senior QS within Tier 1 or Tier 2 contractors (essential) Strong background in M&E Experience working on major projects across construction, infrastructure, energy, or renewables In-depth knowledge of NEC contracts (essential) Strong commercial acumen with a track record of delivering profitable projects Excellent stakeholder management and negotiation skills What s on Offer Salary up to £115,000 (DOE) Performance-related bonus Car allowance Pension and additional benefits Opportunity to work on high-profile, technically challenging projects Clear progression within a leading contractor Why Join Be part of a business delivering complex, high-value projects across multiple sectors Strong pipeline across energy, renewables, and infrastructure Senior-level role with real influence on project success and commercial strategy Apply Now If you have Tier 1 / Tier 2 experience , strong M&E expertise , and a background in NEC contracts , apply today or get in touch with Alice for a confidential discussion.

Interim Finance AssistantBand 4 - Interim Contract to Start ASAP - Remote (occasional onsite attendance in Devon if required)About the Organisation Hays are working with a NHS organisation in Devon, who are working in partnership with the local health and care providers to deliver high-quality services for the population. The clients Finance Team plays a key role in ensuring robust financial management, transparency, and value for public money. The Role We are seeking an Interim Finance Assistant (Band 4) to join our Finance Team on an interim basis. The post holder will provide comprehensive financial support, with a primary focus on Primary Care finance activity, including the administration and processing of claims and support for month-end financial reporting.This is a remote role, with occasional onsite attendance required to support business needs.The role requires a high level of accuracy, confidence in handling high-volume transactional activity, and strong spreadsheet and systems skills. You will work closely with Finance Business Partners and a range of stakeholders to ensure timely and accurate financial information is produced to support effective decision-making. Key Responsibilities Month End & Financial Reporting Support the month-end close process, ensuring deadlines are met and financial information is complete and accurate. Prepare and post journals, accruals, prepayments, and budget virements in line with financial procedures. Maintain and update month-end working papers, reconciliations, and supporting schedules. Assist Finance Business Partners with analysis of expenditure and income against budget and forecasts. Claims Management (Primary Care Focus) Administer and process claims in accordance with NHS and organisational policies and procedures. Manage a shared claims mailbox, ensuring claims are logged, tracked, and processed in a timely manner. Process claims through relevant finance and Primary Care systems, ensuring appropriate coding and authorisation. Resolve claims-related queries with internal teams, GP practices, and external stakeholders. Systems, Data & Spreadsheets Maintain, develop, and reconcile complex spreadsheets used for claims tracking, expenditure monitoring, and reporting. Ensure data accuracy across finance systems and spreadsheets, identifying and resolving discrepancies promptly. Support improvements to spreadsheet models and administrative processes to enhance efficiency and financial control. Stakeholder & Financial Support Liaise with budget holders and service managers to ensure financial documentation is submitted, approved, and coded correctly. Investigate and resolve financial queries, discrepancies, and disputed transactions. Support debtor and creditor processes, including monitoring aged balances and escalating issues as appropriate. Assist with audit queries and the preparation of year-end accounts. General Financial Duties Support Finance Business Partners with statutory returns, financial proformas, and reporting requirements. Assist with the development and documentation of financial processes and procedures. Provide support for ad hoc finance projects and tasks across the Primary Care portfolio. Manage own workload effectively, prioritising tasks to meet agreed deadlines. Knowledge, Skills & ExperienceEssential Experience working in a finance or financial administration role. Experience of transactional finance and month-end financial processes. Strong experience using spreadsheets, including reconciliations and data analysis. Excellent attention to detail and accuracy. Ability to manage competing priorities and work independently, particularly in a remote environment. Strong communication skills, with the ability to work effectively with a wide range of stakeholders. Proficient in Microsoft Office, particularly Excel, and experience using finance systems. Desirable Knowledge or experience of NHS finance, particularly Primary Care finance. Experience processing claims or high-volume financial transactions in a public sector environment. Experience supporting audits or year-end financial processes. Values & BehavioursThe post holder will be expected to demonstrate: A strong commitment to NHS values and public service. Integrity, professionalism, and accountability in financial management. A collaborative, proactive, and solution-focused approach to work. Respect for confidentiality and information governance requirements. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Finance, Law & Business Graduate Location: Sharston, M22 4SN Salary : We offer a Salary of £28,500 per annum, as well as a monthly commission of £200 if targets are achieved Job type: Full time, Permanent Start Date: Monday 8th June 2026 Would you like to try something new and take your career in a new direction? We welcome graduates from Business and related fields who are eager to consider a new career in Law. About The Role: We are seeking a highly motivated and detail-oriented Business / Finance graduates to join our legal team as a Costs Litigation Assistant. Don't worry you don't need to have experience in law! We believe that your Business Management degree experience will give you a great foundation to build on. We provide full training on all aspects of the role. You'll have access to structured training from your Line Manager, mentorship from experienced colleagues, and ongoing support from your work Buddy. You will get involved in: Preparation of costs schedules for trial. Counting and drafting breakdowns of costs at case conclusion, to assist with recovery of costs from between the parties to litigation and to assist with calculating client charges. Liaising with service providers to our clients such as barristers to ascertain final fees and fee estimates. Preparation of risk assessments. Making telephone calls to progress cases in terms of costs negotiations and payments on account of cost. Assisting with the preparation of cost budgets. Reviewing the work done for the client and preparing chronologies and descriptions of the steps taken. We have a cohort of Costs Litigation Assistants starting on Monday 8th June 2026. If you are available to start full time from then, we would love to hear from you. We set you up to succeed: We provide full training through our Costs Training Programme on all aspects of the role. A Costs Litigation Assistant works with the costs team and solicitors to manage the financial side of legal cases. This includes preparing, checking and negotiating costs, bills and schedules (which are lists of expenses). They also help make sure the firm recovers the money it's owed. Training will be given in new starter groups and one to one at your desk (both in person and over MS Teams). We are committed to providing our employees with the guidance and resources they need to succeed in their roles and advance their careers. We deliver on progression: This role has great career progression routes such as: Trainee Costs Draftsperson: A tailored in-house training programme rotating throughout the three different costs roles (file handling, technical bill drafting and budgeting) Trainee ACL lawyer, which is a formal qualification from the Association of Cost Lawyers for those who haven't completed a law degree. Solicitors Training Contract to qualify as a Solicitor for those who have completed a law degree. What are we looking for? A degree such as Business / Finance or other similar degree. GCSE Maths & English at C grade or above. Excellent written and oral communication skills. The ability to produce work that is highly accurate with excellent attention to detail. The ability to assess and analyse both numerical and written information. Be highly motivated, with the ability to work under pressure. The ability to work under your own initiative. Have a working knowledge of IT systems like Microsoft Office packages. About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. We work hard and play hard: Law has always been seen as a challenging profession. Express Solicitors expect you to work hard for our clients. But we also love to have fun, with regular department socials, yearly Christmas parties (paid for by the business) and every other year a Summer social at the CEO's house paid for by James, himself. We are also have lots of other regular activities, with weekly football and netball games, a running club and a board game night. Benefits: Hybrid Working - 4/1 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Finance Graduate, Business Graduate, Economics Graduate, Cost Litigation Executive, Cost Litigation Administrator, Legal Administrators, Legal Assistant, Legal Cost Analysis may also be considered for this role.

Operations, Legal & Commercial Recovery Lead Location: Leeds (office-based initially) Salary: £32,000 base + uncapped performance incentives (OTE £44,000+) Start Date: Immediate Role Summary Our Client are not hiring a administrator they are hiring a commercial fixer . Our clients solar/renewables business is navigating a critical 6-week turnaround window involving operational backlog, reputational recovery, and legal pressure. This role combines 50% Operations, 30% Dispute Resolution, and 20% Commercial Recovery You will lead customer support, repair compliance systems, defend the business against claims, and recover outstanding revenue. This is a high-impact, high-autonomy role for someone who thrives under pressure and delivers measurable results fast. The Opportunity This is a performance-driven position designed for someone who wants influence, challenge, and reward. Base Salary: £32,000 Performance Bonuses : Turnaround Bonus (6-Week Target) Trigger: Raise company rating on Trustpilot from 2.9 4.0 and hold 7 days Reward: £1,500 one-off bonus Legal Shield Bonus (Ongoing) Earn 5% of any cost savings achieved when settling claims below reserve value Debt Hunter Bonus (Ongoing) Earn 5% of recovered cash on debts aged 90+ days This structure is designed as a "write-your-own-cheque" system for high performers. We are not seeking traditional customer service managers. We are seeking someone commercially tough, legally aware, and psychologically resilient. Likely Backgrounds Utilities or energy dispute resolution (Ombudsman-level exposure) Claims management or paralegal roles Credit control leadership with litigation experience Core Traits Exceptional resilience and composure under pressure Practical legal knowledge and negotiation instinct Assertive but personable communication style Highly organised and detail-driven Commercially focused decision maker Key Responsibilities 1) Reputation Turnaround Conduct full forensic audit of negative reviews Personally contact dissatisfied customers to negotiate resolutions Convert negative reviewers into positive outcomes where possible Proactively generate compliant positive reviews from satisfied customers 2) Certification & Compliance Control Clear certification backlog and ensure customers receive required documentation Manage non-MCS application workflows with Octopus Energy Coordinate external certification providers Gatekeep installer payments until documentation standards are met 3) Legal Defence Act as primary contact for all legal claims Prepare court bundles and witness statements Represent the business in mediations Manage external solicitors and control unnecessary costs Prioritise early settlement where commercially beneficial 4) Debt Recovery Personally pursue aged debt Negotiate enforceable repayment plans Instruct enforcement officers where required Convert outstanding invoices into cash

A truly fantastic opportunity to join a Portsmouth based, highly acclaimed charity, which has a focus on conserving / displaying items of historical importance. You will be working within a small, friendly office team, assisting the Finance Manager and Finance Director with processing financial data accurately and in a timely manner, using Xero software. Your duties will include: Processing purchase orders, supplier invoices and raising supplier payments Processing, recording and reconciling sales and donations Raising sales invoices Credit control / allocation of receipts Bank reconciliations Monitoring retail stock levels, assisting with annual stock takes Providing support to the commercial team, providing relevant financial information Assisting FD with finalising month end accounts Preparing gift aid claims Responding to auditor requests during annual audits This role is 37 hours per week, with hours typically being worked Monday - Friday. You will need strong previous finance experience and it is essential to have a good working knowledge of Xero software. Any experience working with charities or VAT partial exemption would be highly beneficial but not essential. This is a fantastic charity to work for, and we're sure will be especially interesting for anyone with a passion for history!

Role: Payroll and Pensions Manager Location: Cambridge and Huntingdon Duration: Permanent Salary: up to 45,000 Sellick Partnership is currently recruiting for a Payroll and Pensions Manager a public sector client based in Cambridgeshire. The ideal candidate will be responsible for collating payroll data and processing this through the iTrent HR/Payroll system hosted by MHR and providing relevant and accurate information to external agencies to ensure an efficient and effective payroll and pension's service for the organisation. To ensure that all employees and external customers are paid accurately and on time. To adhere to all contractual and statutory guidelines and update skills and knowledge when required. The duties of the Payroll and Pensions Manager include: Responsibility of inputting and checking of the organisations monthly payroll, including calculations relating to superannuation, PAYE, and National Insurance and other contractual and statutory elements. Responsibility for running all the relevant reports to check the payroll and produce the BACS file for transmission by Finance. Responsibility for checking that input performed by other stakeholders within the organisation on the iTrent system including HR and Reporting Managers is correct and within statutory guidelines Carrying out quality checks on the data as required and take the necessary corrective actions, offer advice and guidance Monitoring workflows for payroll authorisation to ensure claims are appropriate and within the budgetary reporting structures in place Ensuring workflows for authorisation are updated in line with any restructure of departments Running the relevant reports for month end, tax year end and other payroll and pensions events in the year as required Keeping up to date with relevant regulations/legislation and determine the impact of any changes, taking action to implement changes where necessary. Ensuring all staff are kept informed of changes which may impact on the organisation or individuals. Liaising with HMRC, DWP and other appropriate third-party agencies to resolve any queries they may have Line management of the Payroll/HR Administrator and support development of the postholder so that the payroll function can be maintained Overseeing and developing the processes within the HR function to maximise automation Building, developing and evolving the workforce reporting and metrics to measure performance to support decision making and ensure data integrity Responsibility for developing pay forecasting within Itrent and providing monthly reports for the management accounts to the Finance Department The Payroll and Pensions Manager should have: Member/Associate of Chartered Institute of Payroll Professionals (CIPP) Diploma in Payroll Management or equivalent experience Experience of using iTrent payroll software would be beneficial Experience of managing payroll and pensions within the public sector (medium to large organisations) The Payroll and Pensions Manager will need to have excellent communication skills and effectively be able to communicate to stakeholders of all levels. Furthermore, the ideal candidate will have an impeccable eye for detail and accuracy to ensure all workload is carried out effectively and efficiently. They will also need to able to prioritise their workload and be efficient and effective to meet unpredictable deadlines and deal with conflicting demands, whilst working in a high-pressured environment. If you believe that you are well-suited to this excellent opportunity of Payroll and Pensions Manager please apply directly at Sellick Partnership or contact Charlotte for more information. The closing date for CVs is Monday 18th May. Please apply as soon as possible, we may close early if we receive sufficient applications. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

About the Firm Our client is an award-winning firm of chartered accountants and tax advisors, with over 45 partners and more than 600 staff. They provide advice and services to entrepreneurs, fast-growing and owner-managed businesses, large and listed groups, and not-for-profit organisations across the UK and internationally. Their culture is built around support, development, and progression, helping both employees and clients grow together. They are looking to recruit a Research & Development Tax Assistant Manager to join their Business Tax team. This role sits within a growing corporation tax specialist team, providing proactive corporation tax services to a broad client base across multiple sectors, with a particular focus on software clients. The successful candidate will be client-facing, team-oriented, and capable of meeting deadlines. Main Duties and Responsibilities Managing the delivery of a portfolio of R&D claims for businesses ranging from small companies to large and complex organisations. Overseeing the full R&D claim process, including technical report writing and financial assessments. Carrying out detailed tax analysis of risks relating to R&D claims based on sector knowledge. Reviewing tax computations and R&D implications. Analysing client data and developing suitable methodologies for preparing R&D claims. Supporting the development of best practice within the R&D team. Identifying tax-efficient opportunities for clients and liaising with senior stakeholders on implementation. Managing billing and work in progress. Line managing junior staff, supporting development, training, and appraisals. Assisting with business development activities, including networking events and sector group involvement. Person Specification Ability to deliver work to a high standard with a strong focus on client service. Strong client-facing skills with the ability to work independently and as part of a team. Ability to influence and negotiate effectively. Excellent communication skills, able to engage with stakeholders at all levels internally and externally. Creative mindset with the ability to identify tax opportunities and potential risks. Work-Based Competencies Previous experience managing a client portfolio. Ideally a software technical background. ATT / CTA qualified preferred, but not essential. Good Microsoft Office skills, including Outlook, Excel, and Word.

The Role We are seeking a dedicated and motivated Finance Business Partner to join our Finance department at our Hammersmith campus. In this key role, you will work closely with the Director of Finance and act as a trusted partner to budget holders across the College. You will proactively identify, plan and meet the financial needs of the business to drive improved performance and ensure value for money. The ideal candidate will: Assist with the preparation of annual budgets, management accounts, and cashflow reports. Monitor the financial position of all cost centres, advising managers, and recommending corrective action where required. Support procurement and contract management, ensuring compliance and best practice. Contribute to the year-end accounts, grant claims, VAT returns, and treasury management. Train and supporting managers and staff to improve financial awareness and accountability. Act as deputy for the Director of Finance when required. This is a fantastic opportunity to work at the heart of the College, influencing financial decisions and supporting both commercial and educational objectives. What we're looking for: An individual that is either a qualified AAT or part-qualified accountant (CIPFA, CIMA, ACCA, ICAEW), or qualified by experience, with at least three years' accounting experience. You will have strong skills in budgeting, financial reporting, and stakeholder management, with excellent communication skills to explain complex financial matters to non-financial colleagues. Experience managing staff, using finance systems, and producing management accounts is essential. Safeguarding of Children and Vulnerable Adults In line with Keeping Children Safe in Education All employment offers are subject employment checks. These include (some of which are dependent on the role and the individual): Enhanced DBS including Children's Barred List check, DfE teaching/management Barred List check, on-line searches, overseas criminal record check, evidence of identity and Right to Work in the UK, satisfactory references, confirmation of medical fitness, evidence of relevant qualifications and a check of previous employment history. The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. You will be required to become familiar with the College's policies, and comply with the requirements to safeguard and protect the welfare of children and young people and vulnerable adults. All staff are asked to complete mandatory training in relation to KCSIE and other key areas, and to read the relevant policies. Equality, Diversity and Inclusion The College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The College's mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim and related policies and programmes. Recruitment Process The email account you use to apply will be used for all recruitment communication. Please ensure that you use an email account that you regularly monitor. All application forms must be fully completed, including a full record of education and employment history. Incomplete applications will not be considered for shortlisting. The salary for this position is inclusive of London weighting. Please note that we advertise our salaries on a range to indicate the trajectory of progression that can be made. Appointments are usually made at the start of the salary range. We may close this vacancy early if we receive enough applications, so we encourage you to submit yours promptly. If you don't hear from us within 2-3 weeks after the closing date, please know that, unfortunately, you have not been shortlisted this time. We truly appreciate your interest and hope you'll consider applying for future opportunities with us.

A fantastic opportunity has arisen for a Supplier Conformance Manager to join the team with our prestigious client at their site in Broughton, Chester. We are looking for a highly motivated and talented individual to join us in the Procurement organisation as Conformance Manager/ Business Partner In this role you will act as focal point towards the suppliers for operational activities and contract management, and as representation of the supply chain toward internal functions for the Broughton plant. The role requires a high level of engagement with the plant operational and functional teams to ensure on time on quality wing production with a fully enabled end to end supply chain. Your key mission will be to manage the performance of the supply chain. Managing a wide portfolio of suppliers across Single Aisle in support of wing production, you will work transnationally with a wide range of internal and external stakeholders. The main tasks include:- Ensuring immediate Internal Containment of Supplier Quality Escapes found in the Plant/FAL. Working with Suppliers to provide immediate Containment at the Suppliers site. Working with both Suppliers and the extended Procurement community to determine the root cause and the permanent corrective actions required to eradicate quality escapes. Liaising closely with the Operational and Quality teams to agree liability and that containment & permanent corrective are in place. Provide feedback/KPI s to the Operational/Quality organisations on Supplier Quality performance within the supply chain. Working closely with the PIO function to ensure continued availability of parts during times of quality escapes. Supporting the operational team in managing change within the Supply Chain by providing Customer Protection for non supplier liability issues. Supporting the commercial teams in the supplier claims process by providing the cost of activities carried out by PIOWC in containment of supplier escapes. Working closely with the Incoming Inspectors to ensure the initiation/removal of high rated inspection when required. Working closely with the extended Procurement teams PIA/PIM/PIE to eradicate/close NOE s/QSR s within the Supply Chain. Adopt and implement demand management of the supply chain Coordinate with relevant stakeholders to ensure world class supply chain performance Deploy transnational process and policy. Constant review and performance management of a portfolio of suppliers - includes challenging and leading on recoveries Support the deployment of the Procurement digital strategy Identify improvement opportunities both internally and externally Coordinate supplier working parties Interfacing with the conformance management team and supply chain quality organisation on quality escapes into the plant and subsequent stock management

Having recently relocated to new offices near Milton Keynes to support our continued growth, we are an established independent insurance broker expanding both organically and through acquisition. We are now seeking a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This is not a pressurised sales environment, we are fully regulated and our client base is built on referrals. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Buckingham, Brackley, Old Stratford, Ampthill, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is centred around long-term relationships, repeat clients, and word-of-mouth referrals. In this role, you ll take ownership of a loyal portfolio, focusing on nurturing client relationships, delivering exceptional service, and ensuring policies are managed efficiently. We re a small, close-knit team with consistent year-on-year growth, and our recent move into a spacious new office reflects our ongoing commitment to sustainable expansion. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you ll be responsible for: Managing policy renewals, mid-term adjustments, and day-to-day policy administration. Providing high-quality client service, including advice on risk management, market insights, and broking activity. Handling new business enquiries from initial marketing and broking through to ongoing administration. Supporting clients with claims administration. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be successful in this role, you ll be a confident communicator across multiple channels, with strong attention to detail. In addition: You ll have previous experience within insurance, ideally handling SME Commercial Lines or Personal Lines (Property Owners), with a solid understanding of FCA requirements. Ideally, you ll hold IF1, FIT, or an equivalent qualification. If not, we re happy to support and fund this during your probationary period. Experience working within a regulated or compliance-driven environment would be beneficial. THE COMPANY: We are an independent insurance broker providing tailored insurance solutions to both commercial and private clients across the UK. Our growth is driven entirely by client referrals, and we pride ourselves on delivering an exceptional level of service and support. This approach has enabled us to expand significantly, completing 13 acquisitions over the past 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection

Are you an experienced insurance operations professional? We have a super opportunity here for you, to join a specialist Lloyd s Broker. They place UK And International Risks into Lloyd s of London and focus on planning and presenting solutions to start-up organisations. They are a fast growing company who can offer you some superb career options. They are now seeking to appoint an experienced Head of Group Operations, to support the group and offer guidance and support on the group s operations, systems, processes and corporate governance from an operational and strategic level in both UK and Europe where you will offer guidance and support on the group s UK, European, North American and International growth by focusing on systems, processes and corporate governance items such as compliance and group-wide risk management. This is a brand new role, giving you a fantastic opportunity to own, create and design a role not previously held in the Group before. You will report into the Group CEO and Group MD, and be responsible for day-to-day operational oversight across the group, overseeing the end-to-end workflow here: new business marketing placement onboarding mid-term adjustments renewals invoicing claims liaison complaints. You will also be responsible for managing and maintaining company service standards & client outcomes, look after capacity, resourcing, and productivity, knowing where time is spent and where bottlenecks are (placement, admin, credit control, renewals, bordereaux, etc.) allocating work fairly and sensibly and building holiday/absence cover as well as MI & management reporting, looking at process improvement & automation and working with the broker admin & finance operations teams too. To be considered you will need to have an insurance ops management background, ideally in the London Market. Office hours are 9am to 5:30pm with an hour for lunch with flexible working options, and hybrid working available. Salary on offer is £65-£75,000 + bonus , plus company benefits such as Pension, Private Medical, EV Salary Sacrifice scheme. If you wish to discuss this role in more detail, please contact Kieran at CKB Recruitment

Management Accountant Guildford - 2-4 days on site per month £40,000 - £45,000 + study support & benefits We Do Group is supporting a growing facilities services business with the hire of a newly created Management Accountant role to support their organic growth. You will be joining an established organisation and close knit finance team to add extra bandwidth as a result of their continued growth. You'll work closely with the Finance Director and Finance Manager (both qualified) as well as operational colleagues across the organisation. We are looking for a progressive and enthusiastic part-qualified accounting professional who has had experience delivering both finance operations and elements of month end reporting. This is a great opportunity to gain broad exposure across finance to support ongoing study and professional experience requirements. Wish List Part-qualified accountant (active studier) Prior experience of delivering month end accounting cycles to deadline Strong Excel and system skills (Xero experience an advantage) A positive and can-do character who can work in a close knit team environment An interest in, or experience with, finance automation/AI adoption The Role The successful Management Accountant will be responsible for the following: Posting journals, including accruals and prepayments, month-end adjustments and necessary reconciliations Supporting preparation of management accounts and client level P&L's, including variance and commentary Maintaining general ledger accuracy across entities Supporting preparation and submission of VAT returns Maintaining audit-ready supporting documentation Daily bank transaction processing Monthly bank reconciliations Balance sheet reconciliations Sales invoicing and billing Customer account maintenance Processing supplier invoices Supplier statement reconciliations and query resolution (where required) Preparing and processing payment runs Processing employee expense claims, ensuring compliance with the company expense policy Reconciliation of expense postings to the general ledger Posting payroll journals Reconciliation of payroll-related general ledger control accounts (e.g. PAYE, NIC, net pay) Supporting automation and efficiency improvements within finance, including within Xero, Excel and the use of AI tools. Your Profile We are looking for a career driven, part-qualified accounting professional who has worked with in small/medium sized organisations and appreciates the need to muck in when required. The business culture is fast paced so you'll need to have the ability to work at pace, challenge internal and external stakeholders when appropriate and pro-actively seek improvements wherever possible. Salary & Benefits £40,000 - £45,000 per annum plus study support, pension, 25 days annual leave and discretionary bonus. This role is offered on a heavily remote basis with only 2-4 days per month on site near Guildford. The office is easily accessible by car or bus routes.

Collections Manager Red Recruitment is looking to recruit a collections manager for our client. This is a hands-on role responsible for managing day-to-day collections activity and startegy across the full lifecycle of arrears and defaulted accounts, including full end-to-end ownership of the litigation process and 3rd party debt collection firms. You will manage cases through to enforcement, ensuring strong performance while delivering fair customer outcomes in line with FCA requirements. The salary is competitive Benefits and Package for a Collections Manager: Salary: Competitive Hours: Full-time Contract Type: Permanent Location: Melton Mowbray Generous Holiday Allowance Key Responsibilities of a Collections Manager: Management of Collections and Recoveries Policies and Standards across the business and associated processes ensuring they remain fit for purpose, aligned with acceptable practices and evolving in line with changing regulation. Providing leadership and direction to the Customer Support, Litigation and Recoveries Team. Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities. Deliver continuous improvement to strategy and systems Deliver the required dashboards and MI for consumption by the Executive Committee Work with Third Party Management, and other teams where appropriate, to demonstrate governance and oversight of third parties used to support collections and recoveries activities Oversee a portfolio of accounts, including complex and/or escalated cases Make decisions on repayment plans, settlements, and write-off recommendations Handle vulnerable customer cases in line with forbearance and affordability requirements Maintain accurate and up-to-date records across internal systems Key Skills and Experience of a Collections Manager: Expert knowledge of Collections and Recoveries KPIs, policies, processes and controls. Good understanding of FCA regulations, including arrears, forbearance, and Consumer Duty Experience managing DCAs and/or legal partners Strong case management and decision-making skills Experience of leading and managing a team.Experience instructing solicitors and managing defended claims Knowledge of enforcement methods (e.g. CCJs, attachments, charging orders) If you are interested in this position as a Collections Manager and have the relevant experience required, please apply now! Red Recruitment (Agency)