119 jobs found

Fosterplus - Apprentice Administrator Salary: 14,600.04 per annum Contract Term: Apprenticeship Location: Long Eaton, Nottingham Hours: 35 hours per week Course Information Business Administration Level 3. You will be allocated the time required during the working week to attend learning that supports your apprenticeship course, which is likely to be one day per week, either in college or online with a training provider. Benefits 30 days' annual leave, increasing to 35 days with length of service Bank holidays Company Pension Life Assurance Employee Discount Scheme Bike to Work Scheme About Us We are delighted to be seeking a Business Administration Apprentice to join our team at Fosterplus. Fosterplus was founded in 1996, giving us almost 30 years' continuous experience as an independent fostering agency. Continuity is important to us, and we look to create it in everything we do - most critically, for the children and young people we look after. Many who enter our care have experienced a disrupted childhood and our aim is to break this cycle and provide more stability. We do this by carefully matching the right foster parents to the right children, and making sure we're always on hand with support, guidance and help. Our expertise helps ensure more successful placements - and that's exactly the sort of continuity we want. This commitment is spelled out in our mission, which is to "provide positive and stable family environments for the children and young people placed with our foster parents and ensure that, with the support of our foster parents, they can thrive emotionally and academically." To provide this continuity, we focus on connections. We are looking for an Apprentice who will work within the Fostering Regulations and National Minimum Standards, maintaining databases and electronic filing systems, managing fostering paperwork and forms, as well as general ad-hoc administration. It is essential that applicants have excellent written and verbal communication skills, excellent interpersonal skills, and a warm, confident personality. Role Responsibilities Role responsibilities include, but are not limited to: Provide a comprehensive day-to-day administrative service for the office team, including: Maintaining databases Producing professionally written emails and letters Processing incoming and outgoing post Photocopying Message taking and signposting Processing invoices Support the social work team with data collection, recording, filing and auditing Maintain accurate databases/registers of all families and children placed Provide information from these databases to the Registered Manager as required Be responsible for the smooth running of the office premises under the direction of the Manager Build up and maintain a supportive relationship with foster parents, as the post holder will be one of the first points of contact within the office Liaise with Local Authority Social Workers and other professionals Distribute and collate paperwork and feedback forms Review payment runs to ensure foster families are receiving the correct payments Carry out statutory checks for approved foster families and their support network Maintain office Health and Safety records Monitor foster parent and staff training records, ensuring compliance Receive visitors Order stationery, receive orders and be responsible for the maintenance of office equipment Take minutes of monthly team meetings and distribute to relevant personnel Attend regular team meetings Create content for the online information platform and the Registration's Newsletter Make constructive use of supervision and work closely with team members to enhance personal and team development Represent and promote Fosterplus at every opportunity The Ideal Candidate The ideal candidate must have the following skills and experience: Basic administration skills GCSE/equivalent in maths and English. A Level 2 Functional Skills qualification can be completed alongside your qualification if not already obtained and if desired Ability to manage own workload and work independently Excellent customer service skills An understanding of the use of IT and electronic communications, including Microsoft Office, e.g. Word, Excel and Outlook Good organisational skills Open to direction, using initiative to seek advice where necessary The successful candidate will be required to complete a DBS check, the cost of which will be met by Fosterplus. Fosterplus is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. Fosterplus is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:General,

Office Manager Attleborough, Norfolk Full time, Permanent Salary is dependent on experience We have an exciting opportunity to join a well established business in a varied and autonomous Office Manager role. Working closely with the Directors, you will take full responsibility for the day to day administration of the business, providing a combination of PA, office management and business support. This is a standalone position, so we are looking for someone who is highly organised, self motivated and comfortable managing their own workload with minimal supervision. Duties include: Being front of house and creating a welcoming environment for people into the business Answering calls, taking messages and handling email correspondence Processing new enquires into the company database and creating a new job file Process purchase invoices Sending out sales invoice and chasing up overdue payments Responsible for keeping company accreditations up to date (carried out alongside Contracts and Management team) Monitoring stock levels of PPE and stationary and ordering when necessary Taxing of vehicles and notifying insurers of changes as required Arranging hire vehicles when necessary Booking accommodation for employees Assisting the estimating team with tender follow ups and gaining feedback from clients Assist contracts team with recording performance on each project Arranging all training requirements for site staff and ensuring renewals are booked in accordingly Skills & experience required: Competency in Microsoft Office (essential) Experience in obtaining and renewing accreditations (desirable) Excellent customer service skills Ability to prioritise workload Benefits: 28-days holiday (7 days to be held back for a two week Christmas shutdown) Biannual bonus scheme (depending on company profitability) Workplace pension contributions in line with statutory requirements For more information, please contact Megan at Atkinson Moss.

Customer Service/Order Processing Manager (phone number removed) Career development International Business growth Free parking Our client is a well-established, highly regarding global company with over 50 years experience in its field. The company is a trusted, professional and ethical supplier. They are a business who work to high standards and collaboration. The business culture is all about open conversations and team work. The role; Ensuring the highest standard of service is demonstrated to all customers whilst operating quickly and efficiently. Being responsible for the Customer Service department processing all orders within set timescales and regulatory requirements. Managing expectations and acting as an intermediary between customers and the wider business. Duties Ensuring all incoming and outgoing phone/email enquiries are handled daily Checking all orders are processed on the system (Salesforce/NAV) every day Monitoring exceptional order demand during order entry process, reporting concerns Obtaining authorisation for all specified product orders as and when required. Ensuring continued smooth transmission of orders to warehouse and logistics Being the main point of contact with key operational contacts at the warehouse Managing orders entered, out of stocks, new products and customer complaints Investigating all returned, damaged and missing goods claims Liaising with QA regarding any manufacturing faults or transit deviations Ensuring customers are informed of any changes to the pricing structure Adhering to all relevant Operating Procedures and updating training records Requirements: Supervisory level in a customer services role in an office environment. Previous experience of working with customer/supplier relationships. Experience in Salesforce or Navision would be advantageous

Credit Control / Sales Ledger Clerk (Temporary - 3 Months) The Best Connection are currently recruiting for a Credit Control / Sales Ledger Clerk to join one of our prestigious client's Head Office based in Sutton-in-Ashfield . Please note: This is a temporary role for approximately 3 months , with further details to be discussed at interview stage. The Role This position is responsible for implementing and managing credit control procedures in line with company policy. You will ensure accurate invoicing, secure payment processing, and effective credit risk management. The role focuses on minimising bad debt, maintaining fully reconciled ledgers, and supporting commercial growth through proactive account management. You will build strong customer relationships, resolve queries efficiently, and collaborate with internal teams to maintain high service standards. Key Responsibilities Sales & Invoicing Collate and distribute weekly sales figures Process manual invoices and handle bespoke invoicing for complex orders Communicate with customers to ensure timely payments Apply courier recharges (UPS, TNT, FedEx) to customer accounts Credit Control & Payments Process credit/debit card payments in line with PCI and GDPR regulations Support customers with payments and pricing queries Produce weekly credit costing and reports Cross-reference and input credit notes, resolving any account queries Perform daily credit card reconciliations Input specialist pricing where required Customer Account Management Maintain daily communication with UK and Ireland customers via phone and email Assess credit risk for new customers and vet incoming orders Monitor held orders and manage customer credit limits Allocate cash to customer accounts and support daily banking processes Maintain reconciled ledgers and prepare debt files where necessary Liaise with solicitors and agencies regarding legal cases Debt Collection & Risk Management Carry out debt collection activities via calls, emails, and letters Resolve account discrepancies and after-sales issues Work with the Credit Control Manager to monitor DSO targets and potential bad debts General Administration Manage the general accounts inbox Monitor undelivered digital documents and resolve issues Support the wider team with ad hoc administrative tasks as required Person Specification Personal Attributes Confident, professional, and diplomatic communicator Approachable, collaborative, and team-focused Highly motivated with a positive and enthusiastic attitude Empathetic yet assertive when required Exceptional attention to detail and accuracy Well-organised with a methodical approach Able to meet deadlines and work towards targets Flexible and adaptable, with the ability to manage workload effectively Resilient under pressure and able to work independently or as part of a team Skills & Experience Strong numerical ability with proven practical application Proficient in Microsoft Office, particularly Excel and Word Excellent planning and organisational skills Experience in credit control and/or customer service Strong problem-solving skills and the ability to resolve issues efficiently Excellent written and verbal communication skills Ability to multitask and prioritise effectively in a fast-paced environment Hours & Pay Working Hours: 8:00am - 4:30pm (flexibility available, e.g. 8:30am - 5:00pm) Pay Rate: 13.24 per hour (starting at Band/Level 1) The Best Connection is acting as an Employment Business in relation to this vacancy.

Berry Recruitment are NOW hiring for a committed and experienced Senior Customer Relationship Associate to work for a professional and friendly business based in Milton Park. The Benefits on offer Role: Senior Customer Relationship Associate - Hybrid Working. Location: Milton Park, Oxfordshire Hours - Monday - Friday, 09.00am - 17.30pm . Salary: 35,000 Per Annum Benefits: Generous company pension (up to 10.5% matched on a sliding scale) Hybrid working - Full time approximately 2 days working in the office and 3 days working from home. Days may be changeable, so flexibility is required. Company shares Health cash plan (Medicash) Eyecare scheme (with Specsavers) Corporate life insurance 25 days holiday Your birthday off (after 1 year of service) 3 days holiday purchase As a Senior Customer Service Advisor as responsibilities will be: Communication with customers via email and telephone. Process and follow up customer orders and quotes to achieve KPI results. Resolving customer queries and complaints. Working with other departments such as sales, production and logistics to address customer needs and ensure smooth cross-departmental operations. Generate and review reports. Consistently searching for innovative ideas for improvement to processes. Regular feedback to the manager so that she is aware of any performance issues. Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. Work alongside the manager to provide motivation to the team, promoting a positive customer-focused environment. You will: Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. About You: A proven track record in a senior customer facing team role, with experience in management cover conditions. Strong communication, leadership, and problem-solving skills Ability to manage and motivate a team in a fast-paced environment Excellent customer handling skills, with the ability to resolve complex issues efficiently and professionally. Knowledge of customer relationship processes (including KPI's and performance metrics) Strong organisational and time-management skills. Ability to step into managerial duties and handle team and operational responsibilities. Familiarity with CRM systems, Microsoft packages and ERP is preferred. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Client Services Manager, Central London, Permanent, £40,000 - £45,000 with benefits A rare opportunity has arisen to join a prestigious heritage retailer with Royal Warrants, supplying bespoke products and services to clients across the UK and internationally. This varied role combines client relationship management, export administration, project coordination, stock control, event support and business development. Working within a small and experienced team, you will manage client enquiries, coordinate bespoke orders, oversee export documentation and support the delivery of high-profile ceremonial events. This is an excellent opportunity for a highly organised professional who enjoys building relationships, managing multiple priorities and working within a unique and specialist environment. Key Responsibilities Managing relationships with UK and international clients Coordinating bespoke orders from enquiry through to completion Producing quotations, processing orders and issuing invoices Managing export and customs documentation Monitoring stock levels, hire inventory and returns Liaising with suppliers, craftspeople and internal teams Supporting client consultations and fittings Assisting with ceremonial events and business development activities Attending events and representing the business professionally Maintaining accurate records using Excel and internal systems About You At least 10 years' experience in a client-facing, coordination or commercial support role Strong organisational and administrative skills Excellent communication and relationship-building abilities, with a 'can do' attitude Confident dealing with senior stakeholders and VIP clients Proficient in Microsoft Office, particularly Excel Able to manage multiple projects and deadlines simultaneously Practical, hands-on and willing to support operational activities when required Commercially aware with excellent attention to detail Experience within luxury retail, professional services, events, hospitality, international trade or bespoke product environments would be advantageous. Please note this is a fully office-based role in Central London with international travel. This is a fantastic opportunity, if you match the requirements above, please apply now! Due to the large number of applications that we receive, only shortlisted applicants will be contacted

A great opportunity has arisen for an Administrator to join a friendly and busy team based in Moreton-in-Marsh. This is an ideal role for someone looking to develop their career in administration. You will receive full support and training while helping the Office Manager and wider team with day-to-day administrative tasks. This role would suit someone who is organised, willing to learn, and enjoys working in a supportive office environment. The Role As an Administrator, you will provide general office and administrative support across the business. You will be involved in a variety of tasks and gain exposure to different areas including sales, finance, and office operations. This is a great opportunity for someone who is keen to develop their skills and build a long-term career in administration. Key Responsibilities General Administration Answer phone calls and respond to emails Support the team with day-to-day office tasks Prepare and update documents, spreadsheets, and records Welcome visitors and assist with general enquiries Help keep the office organised and running smoothly Sales Support Assist with processing orders and basic customer enquiries Update customer records and databases Support the team with simple administrative tasks Finance Support (Basic Level) Help raise purchase orders File and organise financial documents Assist with basic record keeping Office Support Order office supplies when needed Assist with deliveries and courier bookings Provide general support to colleagues across departments Skills & Experience Required Some office or customer service experience preferred (not essential) Good communication skills (written and verbal) Basic IT skills, including Microsoft Word, Excel, and Outlook Willingness to learn and develop new skills Good attention to detail Positive and helpful attitude Personal Attributes Friendly, reliable, and eager to learn Organised and willing to take on a variety of tasks Able to work well as part of a team Flexible and proactive approach Calm and professional manner What s on Offer Salary circa £28,000 Full training and development provided Supportive and friendly team environment Great opportunity to start a career in administration Permanent, full-time office-based role in Moreton-in-Marsh with parking Please send your cv to (url removed) PS1

Senior Customer Service Manager Salary: £40,000 - £50,000 Full-time Permanent Are you a driven customer service leader ready to step into a role where you can truly make your mark? We're partnering with a fast-growing, entrepreneurial business that is investing heavily in its people, processes, and service delivery. As part of this exciting growth phase, a brand-new leadership role has been created - giving you the opportunity to shape, influence, and elevate the entire customer experience function from day one. This isn't a "steady-state" role - it's a chance to build, refine, and lead in a company that values ideas, innovation, and impact. The Opportunity You'll take ownership of the full customer service operation, leading both a UK-based team and an offshore order processing function. With strong backing from senior leadership, your focus will be to bring structure, accountability, and continuous improvement to a busy, fast-paced environment. You'll have the autonomy to: Implement new processes and ways of working Drive performance and service excellence Improve cross-department collaboration Influence how customer service supports wider business growth What You'll Be Doing Leading and developing a high-performing customer service team Managing an offshore order processing function to ensure accuracy and efficiency Driving KPI performance including response times, SLAs, and customer satisfaction Handling escalations and resolving complex customer queries Working closely with Sales, Warehouse, and Purchasing to improve communication and workflow Identifying and implementing improvements to processes and systems Creating a structured, motivated, and accountable team culture What We're Looking For Proven experience managing customer service or operational teams A hands-on leader who thrives in a fast-moving environment Someone who enjoys improving processes and driving change Strong organisational and communication skills Experience managing or working with offshore teams (a bonus) A proactive, solutions-focused mindset with the ability to influence others Why Apply? Newly created role - shape it and make it your own Join a growing, entrepreneurial business with real momentum High visibility with leadership - your ideas will be heard Opportunity to make a genuine impact on service and operations A collaborative environment where teams work closely together Clear scope for progression as the business continues to expand What Success Looks Like A well-structured, high-performing customer service function Improved communication across departments Faster response times and stronger customer satisfaction Reduced errors and more efficient order processing A motivated, accountable, and engaged team If you're ready to step into a role where you can lead, influence, and grow alongside an ambitious business , we want to hear from you. Apply now or contact Alex on for a confidential conversation.

Associate Account Manager Are you a proven Account Manager or have you been successful in some other customer-facing role for two years or more Are you ambitious yet frustrated because you are not getting the recognition or rewarded appropriately for the results you are getting Do you love talking with people on the telephone, but you are not getting the training or support that you deserve from your present employer If that's you, then our client wants you to join their successful team. Our client is a leading name in the automotive and machinery industry. They are looking for enthusiastic and dedicated individuals to join their expanding team. They work with a vast array of vehicles and heavy plant machinery, providing top-tier installation services across the United Kingdom and beyond. They are looking for a fast learner, with a can-do attitude, willing to chip in with whatever task is the most urgent. Someone who loves to thrive in their role, and wants to be part of a growing team, sharing business success, with the opportunity of career progression. This is an office-based role so you will be required to come in to work five days a week. This is a key position, so for the right person, there will be future opportunities to grow with the business. Salary: This position offers a basic salary between £25,000 - £32,000 per annum, subject to experience. Hours: 39.5 hours per week Monday - Thursday: 8:00am - 5:00pm Friday: 8:00am - 2:00pm Holiday Entitlement is 28 days per annum Our Client's Benefits Package: Bonus Scheme (Performance Based) Early finish Fridays Corporate Clothing Supplied Standard Christmas and New Year Break Career development opportunities Free birthday day off Long Service - Extra Holiday accrual A competitive salary package The opportunity to work within a dynamic and supportive team environment Main Duties Include: Supporting the sales team with general operations to help reach the team's objectives and working on own sales targets. Producing quotes. Processing a high volume of product orders. Taking orders via phone and email. Liaising with external companies to ensure the smooth running of deliveries. Establish a good working relationship with customers. Communicating internally important feedback from customers. Handle customer calls, queries and complaints. Key Requirements: At least 2 years' experience in a client facing setting. Excellent knowledge modern IT systems and CRM use. Clear and effective communication. Team spirit. Self-motivation. High organisational skills and ability to manage a number of projects at the same time. Results Expected in this Role: Full understanding of day-to-day operations at our client. Build good customer relationships. Always delivering excellent customer service even when under pressure. Standards To Be Met in this Role: A fast learner with a can-do attitude. Excellent telephone manner and great communication skills. An eye for detail and good IT proficiency. Be a team spirited individual. Proactive approach to all business communication and providing updates in a timely manner. Meeting deadlines and effective planning skills. Why Join Our Client If you want to be part of a forward-thinking, family-run business, where innovation meets craftsmanship, this could be the perfect opportunity. You'll join a company that values accuracy, teamwork, and pride in every product that leaves their door. Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with themselves. Ready to join the team Apply now and become a vital part of their journey.

A successful, and growing engineering company is looking to recruit an Internal Sales / Sales Estimator to join their friendly team. The Internal Sales / Sales Estimator reports to the Internal Sales Manager, working Monday to Friday - 37.5 hours per week, the main duties include: Providing support to customers and distributors, building robust relationships whilst demonstrating a good level of commercial awareness. The effective preparation and management of quotations to an international distribution base. To ensure quotations are aligned with policies and terms of trade. To work closely with the Sales team, ensuring that orders are checked and reviewed thoroughly, to ensure customer satisfaction. Update information on to the CRM system. Preparing, checking and amending quotes and processing orders. Ideally, you will have worked within a similar role such as Internal Sales / Sales Coordinator / Sales Estimator. This role could also suit someone looking to progress from a customer service role within an Engineering / Industrial / Manufacturing business. To hear more, please 'Apply Now'

Sales Administrator Location: Manningtree Job Type: Full-time, Permanent Working Pattern: Office-based About the Role An opportunity has arisen for a proactive and detail-oriented Sales Administrator to join a well-established manufacturing organisation. This position plays a key role in supporting day-to-day sales operations, ensuring accurate order processing, and maintaining strong customer relationships. You will act as a central point of contact between customers, field sales representatives, and internal departments, contributing to the delivery of a high standard of service. Key Responsibilities Process customer orders accurately, ensuring correct pricing and product codes Manage incoming telephone calls and assist with customer enquiries Provide support to Field Sales Managers with quotes, queries, and order updates Collaborate effectively with internal departments to resolve order and customer queries Organise transportation and logistics for customer deliveries Liaise with warehouse teams regarding outbound dispatches and delivery schedules Carry out general administrative duties to support the sales function Candidate Profile Strong attention to detail with a methodical approach to tasks Excellent communication and customer service skills Ability to work collaboratively across multiple departments Capable of managing workload and priorities in a fast-paced environment Previous experience in a sales administration or customer support role is desirable Benefits Opportunity to join a supportive and collaborative team environment Exposure to a varied role within an established organisation Long-term career development potentia Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Working for a well-established global manufacturing business who operate in a niche industry. As the French Speaking Customer Experience Specialist you will be responsible for supporting customers across the globe with a particular focus on French customers. Job Description: Deliver excellent customer experience and support to internal and external customers for orders and general enquiries Ensuring all requests are prioritised, organised and processed accurately and on time; taking ownership for resolution Mailbox Management: Ensure active management of CS France mailbox throughout the day Passing queries to relevant colleagues with as much information as possible Lead Qualification: Qualify all sales leads before passing to the sales team Order Processing: Process all sales orders within 1 working day to a high degree of accuracy. Proactively informing any issues and any date changes to the customer Communication: Internal and External communication to ensure fast and accurate processing of orders Customer Enquiries: Delivery Date Chasers, Document Requests. Be proactive, take ownership, be comprehensive in replies to anticipate next questions. Ensure responses are within KPI Credits / Returns: Ensure all complaints, credits and returns are actioned within KPI expectation and logged accurately enabling root cause analysis. Ensure consistent follow up and proactive customer updates. Work with customers, Sales and Service to ensure customer satisfaction and first-time resolution Warranty Replacements : Support Service enquiries with warranty replacements and ensure technical calls have all the relevant information to facilitate quick and easy resolution Complaints: Communicate any significant complaints to the Customer Experience Manager so that the relevant action is taken to address the complaint and to minimise any adverse effect on the customer and company Collections: Liaise with warehouse and customers to arrange EX Works shipment Export Compliance: Ensure all enquiries and orders are dealt with whilst adhering to company export compliance policies, escalate to leadership when necessary Calls: Ensure all phone calls are answered within SLA of 20 seconds Actively supports the customer experience evolution to best in class Ensure compliance to GDP, ISO 9001 and any other applicable quality standards Ad Hoc Tasks: Provide cover for Key Accounts mailbox Candidate Requirements: Essential: Experience in Customer Service, Customer Experience, Sales Support, Sales Administration, Sales Order Processing or similar is essential Attention to detail French Language skills - fluent, including business language English fluency Excellent communication skills, being able to communicate at all levels Strong organisational skills IT skills on MS Office Suite Good standard in education including Maths and English with GCSE (or equivalent) at Grade C or above Proven ability to work flexibly and accurately and as part of a team Passion for delivering excellent customer experiences Desirable: Microsoft Dynamics 360 business central (full training will be provided). This role is commutable from: Stone, Stafford, Newcastle under Lyme, Cheadle, Yarnfield, Eccelshall, Woore, Rugeley, Stoke on Trent, Uttoxeter, Abbots Bromley, Keele, Penkridge and surrounding areas This role would suit candidates with the following experience: Senior Customer Experience, Senior Sales Admin, Senior Customer Service, Team Senior, Internal Account Manager Hours: Monday Thursday, 9:00 am 5:00 pm Friday 8:00 am 4:00 pm Salary: £28,000 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.

Due to continued success our client has a new role for a Key Accounts Manager. This is a developing exciting role with oportunities to grow. Key Responsibilities Manage and develop key accounts to drive sustainable growth Lead negotiations on pricing, product ranges, and promotional activity Identify and convert new business opportunities Prepare and present data-driven proposals Maintain strong client relationships and deliver excellent customer service Support sales administration, including CRM updates, order processing, and quotations Collaborate with internal teams to ensure consistent delivery and service standards Contribute to sales targets Requirements Proven experience in Key Account Management or sales Strong commercial awareness and understanding of the retail sectors, consumables, POS, Grocer, recycling, construction or similar are useful but not effential as full product training will be given Excellent communication, negotiation, and relationship-building skills Proficiency in CRM systems, Excel, and Microsoft Office Strong organisational skills with the ability to manage multiple priorities Analytical mindset with the ability to interpret sales data and identify opportunities Proactive, results-driven, and customer-focused Working Hours: Monday to Friday (standard days) Salary: 30-35K Basic DOE Location: Sheffield / Rotherham / Doncaster / Chesterfield / Dinnington all easy commutes.

E-commerce Operations Manager Retail Logistics UK travel required £50k+ & car About the Role I am partnering with a National Retailer who are looking for an experienced E-commerce Operations Manager to lead the multi-site e-commerce fulfilment operation across the UK. This is a hands-on leadership role responsible for delivering operational excellence, controlling costs, driving continuous improvement, and ensuring an outstanding customer experience. The successful candidate can be based close to one of the distribution centres but will be expected to travel regularly across the network. Key Responsibilities Lead end-to-end e-commerce fulfilment operations, including order processing, inventory, dispatch, and returns. Manage performance across multiple sites, ensuring service levels and operational KPIs are achieved. Drive efficiency, productivity, and cost-per-order improvements. Own fulfilment budgets, forecasting, and cost control. Manage relationships with logistics providers and carriers. Identify and deliver process improvement and automation opportunities. Collaborate with Commercial, IT, Logistics, and Customer Service teams to support business growth. Provide hands-on operational support when required. About You Proven experience in e-commerce, fulfilment, or logistics operations. Experience managing multi-site operations. Strong commercial and financial management skills. Data-driven with excellent problem-solving abilities. Experience with WMS, OMS, and ERP systems. Strong leadership and stakeholder management skills. Flexible and willing to travel regularly across the UK. Success in the Role High levels of fulfilment accuracy and on-time delivery. Strong budget and cost management performance. Improved operational efficiency and productivity. Effective supplier management. Positive customer satisfaction outcomes. BH36365

Job Description: Logistics Coordinator & HR Administrator Company: Genesis Technology Services Ltd Department: Human Resources & Administration Reporting To: HR & Administration Manager Location: Peterborough, UK (Head Office - Fully On-Site) Contract Type: Full-Time, Permanent Working Hours: Monday to Friday, 9:00am 5:30pm Role Overview We are seeking a highly organised, detail-oriented Logistics Coordinator & HR Administrator to join our HR & Administration team on a fixed-term basis to cover maternity leave. This role provides comprehensive HR administration and operational support while also managing key office logistics and administrative functions. The successful candidate will play a key role in ensuring smooth HR processes, effective employee support, and efficient day-to-day office operations. The role requires strong organisational skills, attention to detail, discretion when handling confidential information, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate will have previous experience supporting HR policy and process administration, working with HR management systems/platforms, and a good operational understanding of payroll processes and associated administration. Key Responsibilities 1. HR Administration & Employee Lifecycle • Act as the first point of contact for HR queries (phone, email, and in-person). • Support employees and managers with HR policies, terms, and procedures. • Manage end-to-end employee lifecycle administration: o Onboarding (offer letters, contracts, background checks, welcome packs) o Employee changes (amendments, promotions, contract updates) o Offboarding (leavers documentation, exit process, references) • Maintain accurate employee records in HR systems and files. • Ensure all HR documentation is compliant with UK employment law and company policy. • Manage Right to Work documentation, visas, and work permits tracking. 2. HR Systems & Data Management • Maintain and update HR information systems. • Provide first-line support for HR system queries and escalate where necessary. • Maintain accurate employee master data and HR trackers. • Produce basic HR reports (absence, headcount, turnover, attendance). 3. Recruitment & Onboarding Support • Support the recruitment process including job postings and agency coordination. • Assist with interview scheduling and candidate communications. • Prepare recruitment reports and updates for the HR team. • Coordinate onboarding and induction programmes. 4. HR Processes & Compliance Support • Maintain HR documentation in line with audit and compliance requirements. • Support absence tracking, including sickness and family leave. • Assist in ensuring compliance with HR policies and UK employment regulations. • Maintain records for contractors, insurance compliance, and HR governance. 5. Office & Logistics Administration • Manage office supplies, stationery, and catering orders. • Oversee incoming and outgoing mail, deliveries, and couriers. • Coordinate IT equipment logistics (collections, deliveries, tracking). • Maintain visitor logs and ensure office security procedures are followed. • Manage employee ID cards (issue, replacement, tracking). • Support management of company vehicles, bookings, and accommodation. • Liaise with cleaning and facilities providers to maintain office standards. 6. Finance & Operational Support • Support invoice preparation and processing where required. • Assist with tracking and resolving customer/payment queries (e.g. van hire, services). • Maintain records of attendance and scheduling diaries. • Ensure accurate documentation across operational processes. 7. Employee Engagement & HR Projects • Support HR initiatives including engagement, wellness, and diversity programmes. • Assist with company events, townhalls, and internal communications. • Contribute to HR projects and continuous improvement initiatives. • Support development of policy FAQs and employee guidance documents. Skills & Experience Essential • Previous experience in an HR administrative or HR support role. • Strong organisational and time management skills. • Excellent communication skills (written and verbal). • High attention to detail and accuracy. • Strong IT skills, particularly Microsoft Excel and Office Suite. • Ability to handle confidential information professionally. • Experience supporting and administering HR policies and processes. • Experience using HR management systems/platforms and maintaining accurate employee data. • Good understanding of payroll administration processes and payroll-related coordination. Desirable • CIPD Level 3 (or working towards). • Experience with HR systems. • Exposure to recruitment or office administration/logistics support. Personal Attributes • Reliable, punctual, and proactive. • Able to manage multiple priorities in a fast-paced environment. • Strong team player with a can-do attitude. • Comfortable working both independently and collaboratively. Additional Notes This role combines HR administration with operational office logistics support. It is ideal for someone looking to develop broader HR exposure within a structured, fast-moving business environment.

Hours 8.30am - 5pm Monday - Friday Join Our Team as a Graduate Purchase Ledger Clerk! Overall Job Purpose Reporting to the Admin Supervisor/Admin Manager, the Purchase Ledger is responsible for the processing of Supplier invoices, reconciling Supplier statements and highlighting service discrepancies to the Administration Manager within the timescales set by the company. What You'll Do: Responsible for processing Supplier invoices received into the office via post or email (Clearing). Checking these invoices against the expected service recorded on the database and marking any invoices that have discrepancies so that Purchase Ledger Query can notify the supplier of any errors. Where the service on any invoice is not as expected, recording this via the undercharge email. Responsible for completing Purchase Orders/Extras within Filemaker for Sales Ledger to produce the customers invoice with the correct information needed by the customers. Responsible for Electronic Posting of Supplier invoices in Sage, ensuring that the information is entered correctly to enable Nominal Ledger to make accurate payment. Ensuring proper destruction of scanned/processed paperwork. Responsible for reconciling of Supplier statements notifying the Purchase Ledger Team Leader of any errors that need to be corrected and contacting the supplier regarding any missing invoices. Calculating the amount for payment by Nominal Ledger Responsible for printing of Supplier invoices received via email. Assist Customer Services when required to help maintain the levels of customer service expectation of the customers. What We're Looking For: Previous experience in a purchase ledger or similar finance role Proficiency in Microsoft Office, particularly Excel, Outlook, and Teams Excellent communication skills with the ability to work across teams Organised, reliable, and self-motivated A positive, proactive, "can-do" attitude Desirable: Experience with accounting systems such as Xero. Why Join Us? Impactful Work : Be a part of an organisation that shapes minds and futures. Supportive Environment : Work alongside a dedicated team that values collaboration and positivity. Professional Growth : This role could lead to a permanent position with our client. Benefits of becoming an Office Angels Temp: Weekly Pay Up to 28 days annual leave Dedicated consultant to support your job search First opportunity to see permanent positions Access to free eyecare vouchers Temp of the Month awards Access to Boost, for online discounts Timesheets can be completed on mobile devices Discount schemes Access to Well-being platforms FREE access to online LinkedIn Learning course Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Sales Coordinator Our client, a household name is the Construction industry, are looking for a motivated & customer-focused Sales Coordinator to join their busy Woking office. The Role: As a Sales Coordinator, you will be the first point of contact for customers, playing a key role in delivering excellent service, processing orders, and supporting sales performance. You will closely with the Manager and wider team to ensure smooth day-to-day operations. Dealing with customer enquiries via phone, email & face-to-face at the trade counter Processing orders & providing quotations Identifying sales opportunities through upselling & cross-selling Proactively contacting lapsed & prospective customers Building & maintaining strong relationships with key accounts Liaising with warehouse & delivery teams to ensure smooth order fulfilment About you: Previous experience in a sales or customer service role Industry experience in a construction/trade counter environment is ideal Proactive, team-oriented approach with a willingness to learn Strong communication and relationship-building skills The Package: Monday to Friday, 6.30am-4pm (1hr lunch), 1 in 3 Saturdays, 6.30am-10.30am Early start, early finish within a structured trade counter environment Salary of up to 28,000pa DOE 25 days holiday + 8 BH (plus Christmas shutdown) Share incentive plan Employee discounts available Access to structured training & development

Service Administrator Permanent 27,750 per annum (Reviewed after probation) Northampton, Hybrid working. (Full time in the office whilst training, and then 2 days in the office and 3 days from home after training) We're recruiting a Service Administrator on behalf of a global engineering business. Based at their head office In Northampton, you will deliver a professional customer service experience, working as part of a proactive, innovative and responsive service admin team. You will build and develop positive working relationships with engineers, managers, colleagues and customers at all levels. When you're settled in the role, you'll be able to work hybrid, 2 days in the office and the rest from home. As Service Administrator, your daily duties will include: To provide administration Support to the service team including, Diary management, Spare Parts logistics and Paperwork (also in Electronic Format) Processing paperwork and raising invoices post service/repair Processing of orders on ERP/FSM start to finish Contact with customers via telephone, email and Web Meetings regarding Quotations, Customer Purchase orders, Services, Calibration & Repairs to instruments to include scheduling of engineer's appointments Ensuring service kits and/or parts are delivered to site/engineer in good time Responding to customer queries via phone and/or email Processing Purchase Orders What are we looking for? Administration and Customer Service experience Confident in helping customers and problem solving Ability to multi-task with excellent attention to detail Good organisation and prioritisation skills Experience processing orders or working with engineers is beneficial The package 33 days annual leave - inclusive of bank holidays plus your birthday off! 35 hours per week Hybrid - 2 days in the office and 3 from home (full time in the office whilst training) Bupa cash plan & discounted Bupa healthcare on completion of probation Online rewards cashback and discounts platform Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

SF Partners are recruiting for a Spare Parts Sales Specialist (Sales Admin) for a business based in Coventry (CV7) Temp to perm c£18 per hour (£33,000 - £38,000) Must have SAP experience Your core tasks will include: Spare Parts Quoting & Order Fulfilment - Prepare accurate and timely spare parts quotations for UK & Ireland customers using the ERP system - Process spare parts and service-related orders for UK & Ireland customers using the ERP system - Coordinate customer returns, repairs, invoicing, and credit processes via ERP - Proactively monitor and manage open orders to ensure ontime delivery - Expedite sales order backlog to maximise billing output Customer Service - Maintain and build strong relationships with our customers/suppliers to ensure satisfaction - Provide high-quality, responsive customer service across all forms of communication channels in line with SLA's E-Store & Sales Initiatives - Support customer engagement through the E-Store strategy - Assist customer onboarding to the E-Store digital platform - Collaborate with the European team to enhance transactional efficiency Inventory Control & Availability - Monitor local stock levels and backorders, proactively addressing shortages or risks - Optimise inventory levels to meet customer demands Process Improvement / KPI's / General - Drive improvements in quoting, order processing and customer service processes - Ensure adherence to established processes, standards, and SLA's - Assess and maintain clarity of SLA's, including terms and performance timelines and compliance - Track and report on key aftersales performance KPI's - Work collaboratively across all departments to support business objectives - Any other related duties, as required by the Spare Parts Manager, and such other duties as are within the scope of the job purpose, the title of the post and its grading Your profile: Experience & Education - Minimum 4 years' experience in aftersales or a similar role - Sales Admin / Sales / Customer Service - Experience using ERP systems (ideally SAP S/4HANA & JDEdwards) & Microsoft 365 applications - Back-office quoting experience in a technical or industrial B2B environment (desirable) Skills - Excellent communication skills with strong commercial awareness and a customer-focused approach - An inquisitive mindset with a proactive and persistent approach to resolving customer and system-based challenges, with the ability to prioritise effectively - Strong analytical and complex problem-solving skills - Effective collaborator across cross-functional teams - Adaptable and resilient, with the ability to perform under pressure and in a fast-paced environment

Contract Type: Full time - Permanent Location: Brighton - Hybrid Salary: 26,520 per annum Study Group has an opportunity within our Accounts Payable team, where you will play a key role in ensuring the accurate and timely processing of supplier invoices and staff expense claims through to payment. This includes managing student refunds and commission payments across the UK, Europe, Singapore, North America, and our regional offices. The role offers exposure to an international operation and requires strong communication skills to build effective relationships with both internal and external stakeholders. ABOUT THE ROLE Accounts Payable: Accurate and timely processing of supplier invoices onto Agresso Understand the Delegation of Authority policy to ensure accurate routing of un-coded invoices Accurate processing of all Domestic and International payment runs, including Suppliers, Home Stay, Student Refunds and Agent commission Migrate payments from Cheque to ACH or Wires transfers Reduce daily urgent payments to assist cash management Perform regular statement reconciliation/ Trade Creditor reviews ensuring debit balances and queries are resolved in a timely manner Dedicated Finance contact for allocated suppliers; ensure day to day queries are dealt with in a timely and effective manner. Ensure pending issues are followed up at all times. Staff Expenses: Ensure staff expenses are authorised in-line with Delegation of Authority policy Ensure correct treatment of staff benefits and VAT Accurate and timely processing of staff expenses onto Agresso Reconcile credit card statement to Agresso AP Account / Control Account at month end Investigate unidentified credit card transactions; escalating fraudulent activity to senior management Responsible for ensuring efficient and accurate processing of staff cash expense payments Team working / Customer Service: Keep AP Manager up-to-date with progress on tasks and objectives Build and maintain good working relationships with internal staff and Suppliers Ensure information is accurately recorded, in a timely manner for our internal and external customers Ensure continuous personal development with systems maintenance on Study Global, Sales Force and Finance system Work closely with the wider finance teams and department managers in order to ensure accurate processing Ad-hoc. Provide support and assistance to Finance team as and when required ABOUT YOU AAT Qualified or studier is preferred Knowledge & a good understanding of the Accounts Payable function Proven experience within a high volume Accounts Payable environment Excellent attention to detail and high level of accuracy Good working knowledge of Excel Flexible, enthusiastic, self-motivated and a good team player Flexibility - being able to adapt to a constantly changing environment Ability to work under pressure and meet tight deadlines Ability to work effectively in a team Able to adhere to deadlines and effectively manage their own work load Excellent customer service (internal and external customers) ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. We are a trusted international educator to students and more than 50 university partners globally. We deliver high-quality international education solutions that drive success for our partners and students. We are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. ORGANISATION COMPLIANCE For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy. We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.