262 jobs found

2nd Line Support Engineer Poole £31,000 DOE As a 2nd Line Support Engineer within this forward-thinking business, you ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This role requires both independent work and collaboration with a growing team on diverse technical disciplines. As a 2nd Line Support Engineer, you ll benefit from: Holiday Allowance: 25 days' holiday plus bank holidays, with additional holiday for long service. Company bonus scheme Pension Scheme: Established company pension scheme. Health & Wellness Program: Access to health & wellness and employee rewards platforms. Personal Development: Develop a personal development plan with your line manager, including time for learning, budget for exams, and mentorship for industry-recognised certifications. As a 2nd Line Support Engineer, your responsibilities will include: Troubleshoot and Resolve: Handle Helpdesk incidents and provide hands-on support for Microsoft 365, servers, and networks. Configure and Upgrade: Upgrade and configure hardware, software, and related services. Document and Maintain: Contribute to infrastructure documentation and create knowledge base articles. Escalate and Assist: Act as an escalation point for Line 1 engineers and escalate tickets as needed. Client Interaction and Site Visits: Manage client calls and conduct site visits when required. As a 2nd Line Support Engineer, your skills and experience will include: Helpdesk Experience: At least 2 years' experience on an IT Helpdesk, utilising a PSA/ITSM/CRM support tool like Autotask. Microsoft 365: Proficiency in OneDrive, SharePoint Online, Exchange Online, Teams, Intune, Entra ID, Entra Connect, Defender for Office 365, and Defender for Endpoint. Server Roles: Experience with Active Directory, Group Policy, DNS, and DHCP. Networking: Knowledge of LAN-based networking, cloud-managed switches like Unifi or Meraki, wireless, VPNs, and routing. Certifications: Completed or working towards Microsoft 365 accreditation. Interested? If you re ready to take the next step in your career as a 2nd Line Support Engineer , this role offers the chance to deepen your technical expertise and build long-term progression. Apply today with an up-to-date CV or call Josh at Rubicon for more information.

2nd Line Support Engineer (Infrastructure) Location: Hybrid / UK-based Contract Length: 6 months IR35 Status: Outside IR35 Overview We are seeking a proactive and detail-oriented 2nd Line Support Engineer to support and maintain server infrastructure across both on-premise and cloud environments. This is a hands-on role suited to someone with solid foundational experience who is looking to deepen their skills across infrastructure, backend systems, and some frontend/server-facing technologies. You will work closely with senior engineers to support, monitor, and maintain systems, assist with upgrades, and ensure platform stability within a highly regulated environment. Key Responsibilities Provide 2nd line support for physical and virtual server environments Monitor system performance, investigate issues, and carry out troubleshooting across backend infrastructure Support and maintain Windows Server platforms (basic Linux exposure beneficial) Assist with server upgrades, patching, and migration activities (Windows & SQL Server) Support core services including Active Directory, DNS, DHCP, and Group Policy Work with monitoring tools to ensure system availability and performance Assist in maintaining security standards and compliance requirements Collaborate with senior engineers and other teams on infrastructure improvements Contribute to documentation, runbooks, and standard operating procedures Key Skills & Experience Experience in a 2nd Line Support or similar infrastructure support role Working knowledge of Windows Server environments Basic understanding of Active Directory, DNS, DHCP, and Group Policy Experience troubleshooting server, application, or infrastructure issues Awareness of backend systems and how they interact with frontend services Exposure to SQL Server (support, basic queries, or maintenance tasks) Familiarity with monitoring tools and alerting systems Understanding of security and compliance in regulated environments (desirable) Exposure to cloud platforms such as Azure or AWS (beneficial but not essential) Basic scripting knowledge (PowerShell or similar) is a plus Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.

Senior IT Support Engineer South East England Field-Based / Hybrid (80% Remote) 18 Month FTC £40,000 - £45,000 + Benefits VIQU has partnered with a leading organisation to recruit a Senior IT Support Engineer to support schools across South East England with advanced IT projects, audits, and escalated technical support. This Senior IT Support Engineer role is ideal for a proactive and adaptable professional who thrives in a field-based position, working closely with local IT teams and educational stakeholders. As a Senior IT Support Engineer, you will play a key role in delivering technical solutions, improving infrastructure, and supporting critical IT operations, while balancing remote work with on-site visits across the region. Key Responsibilities: • Support delivery of medium-scale IT projects, including procurement and rollout of systems • Conduct technical audits of IT systems and processes, identifying risks and improvement opportunities • Provide expert problem-solving and challenge existing approaches to implement effective solutions • Contribute to IT estate refresh planning, including budgeting and infrastructure improvements • Deliver training and guidance to local IT staff to build capability • Provide short-term specialist support during IT incidents or crises • Work closely with stakeholders across schools, communicating technical concepts clearly • Travel to schools across South East England as part of project delivery (within working hours) Key Requirements: • Proven experience in a 2nd or 3rd line IT support or technical role • Strong technical troubleshooting and problem-solving skills • Experience with technologies such as Intune, Azure, Active Directory, and cloud infrastructure • Knowledge of networking solutions such as Meraki or Ubiquiti wireless systems • Ability to work independently and take ownership of technical projects • Excellent communication skills with experience engaging non-technical stakeholders • Experience within education or schools is desirable but not essential • Full UK driving licence and willingness to travel across the region Apply today to speak with VIQU in confidence or contact Belle Hegarty via the VIQU website Know someone exceptional for this Senior IT Support Engineer position? Refer them and receive up to £1,000 if successful (terms apply). Follow us on IT Recruitment for more exciting opportunities. Senior IT Support Engineer South East England Field-Based / Hybrid (80% Remote) 18 Month FTC £40,000 - £45,000 + Benefits

Job Title: Nuclear Commissioning Project Leader - Electrical (Reactor) Location: Barrow-In-Furness, onsite Salary: Negotiable depending on experience You're expected to have completed 12 months in role prior to applying for an advertised vacancy and you should also discuss the internal opportunity with your line manager to ensure sustained business continuity and to further support your career development. We know there may be exceptional individual circumstances that impact this, in the first instance please discuss this with your line manager . If you don't feel you can talk to your line manager , you can contact your HRBP. PLEASE NOTE: Should you be invited for interview; you acknowledge that the Recruitment team will contact you and your line manager regarding your application for this opportunity. Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering advanced, technology-led defence, aerospace and security solutions, shaping a safer future for all of us. From the depths of the ocean to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you will be doing: In this role, you will lead the planning and delivery of electrical commissioning activities across a defined test section, ensuring alignment with wider Test & Commissioning (T&C) programme objectives . You will take ownership of commissioning strategy execution, driving performance against time, cost, and quality targets. You will support and lead a team of commissioning engineers, providing technical direction, oversight, and coaching within a complex nuclear environment. Working closely with the Reactor Test Group (RTG), you will authorise test documentation and ensure all commissioning activities are conducted safely and in compliance with regulatory and company standards. Core duties: Drive the delivery of test and commissioning plans in line with programme milestones Lead and support a team of nuclear electrical commissioning engineers Support the Reactor Test Group (RTG), including authorisation of test documentation Act as Authorised Person within the Permit to Work system Review and approve engineering outputs and technical documentation Plan and manage commissioning programmes across complex systems Embed Learning from Experience (LFE) to improve safety, quality, and delivery Coordinate with stakeholders to ensure safe and compliant execution of commissioning activities Essential Skills: Degree, HNC/HND in an engineering discipline or equivalent experience Strong understanding of nuclear systems and associated testing and commissioning activities Knowledge of submarine systems and their operation Experience working within nuclear, COMAH, or similarly highly regulated environments Proven ability to plan and deliver test and commissioning programmes Experience leading , mentoring, and developing teams in complex engineering environments Familiarity with Learning from Experience (LFE) principles and continuous improvement practices The RTS Commissioning Team: Working within the Reactor Test Section (RTS) Commissioning Team, you will lead the planning and delivery of commissioning activities across major engineering systems and platform assemblies. You will manage a large and diverse team of commissioning engineers, bringing together a wide range of technical skills to deliver a complex and unique project of national importance. This role provides the opportunity to influence commissioning strategy, drive continuous improvement, and contribute to the successful delivery of critical submarine systems. Relocation support packages are available across all Submarines roles, subject to eligibility criteria. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We welcome applications from all suitably qualified people and encourage discussion of reasonable adjustments where needed. Please be aware that many roles at BAE Systems are subject to security and export control restrictions. Applicants must meet Baseline Personnel Security Standard, and many roles require higher levels of National Security Vetting, including 5-10 years continuous UK residency depending on the role . Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. Lifelong learning, meaningful work, and a supportive culture enable you to grow with confidence . You'll be recognised for your contribution and supported with rewards that matter most to you. Closing Date: 2nd June 2026 We reserve the right to close this vacancy early if we receive sufficient applications. If you are interested, please apply as early as possible.

Job Title: Nuclear Commissioning Project Leader - Electrical (Reactor) Location: Barrow-In-Furness, onsite Salary: Negotiable depending on experience You're expected to have completed 12 months in role prior to applying for an advertised vacancy and you should also discuss the internal opportunity with your line manager to ensure sustained business continuity and to further support your career development. We know there may be exceptional individual circumstances that impact this, in the first instance please discuss this with your line manager . If you don't feel you can talk to your line manager , you can contact your HRBP. PLEASE NOTE: Should you be invited for interview; you acknowledge that the Recruitment team will contact you and your line manager regarding your application for this opportunity. Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering advanced, technology-led defence, aerospace and security solutions, shaping a safer future for all of us. From the depths of the ocean to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you will be doing: In this role, you will lead the planning and delivery of electrical commissioning activities across a defined test section, ensuring alignment with wider Test & Commissioning (T&C) programme objectives . You will take ownership of commissioning strategy execution, driving performance against time, cost, and quality targets. You will support and lead a team of commissioning engineers, providing technical direction, oversight, and coaching within a complex nuclear environment. Working closely with the Reactor Test Group (RTG), you will authorise test documentation and ensure all commissioning activities are conducted safely and in compliance with regulatory and company standards. Core duties: Drive the delivery of test and commissioning plans in line with programme milestones Lead and support a team of nuclear electrical commissioning engineers Support the Reactor Test Group (RTG), including authorisation of test documentation Act as Authorised Person within the Permit to Work system Review and approve engineering outputs and technical documentation Plan and manage commissioning programmes across complex systems Embed Learning from Experience (LFE) to improve safety, quality, and delivery Coordinate with stakeholders to ensure safe and compliant execution of commissioning activities Essential Skills: Degree, HNC/HND in an engineering discipline or equivalent experience Strong understanding of nuclear systems and associated testing and commissioning activities Knowledge of submarine systems and their operation Experience working within nuclear, COMAH, or similarly highly regulated environments Proven ability to plan and deliver test and commissioning programmes Experience leading , mentoring, and developing teams in complex engineering environments Familiarity with Learning from Experience (LFE) principles and continuous improvement practices The RTS Commissioning Team: Working within the Reactor Test Section (RTS) Commissioning Team, you will lead the planning and delivery of commissioning activities across major engineering systems and platform assemblies. You will manage a large and diverse team of commissioning engineers, bringing together a wide range of technical skills to deliver a complex and unique project of national importance. This role provides the opportunity to influence commissioning strategy, drive continuous improvement, and contribute to the successful delivery of critical submarine systems. Relocation support packages are available across all Submarines roles, subject to eligibility criteria. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We welcome applications from all suitably qualified people and encourage discussion of reasonable adjustments where needed. Please be aware that many roles at BAE Systems are subject to security and export control restrictions. Applicants must meet Baseline Personnel Security Standard, and many roles require higher levels of National Security Vetting, including 5-10 years continuous UK residency depending on the role . Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. Lifelong learning, meaningful work, and a supportive culture enable you to grow with confidence . You'll be recognised for your contribution and supported with rewards that matter most to you. Closing Date: 2nd June 2026 We reserve the right to close this vacancy early if we receive sufficient applications. If you are interested, please apply as early as possible.

Network and Security Engineer Permanent - 50k - 60k + strong benefits Location: Hybrid - Berkshire Your new company: I am looking to recruit a Network & Security Engineer to join a great public sector organisation. You'll join a well-respected organisation with a user base exceeding 3,000 people. You'll be joining a strong, existing team who are looking to expand and add more expertise into the team. The role responsibilities: Manage network routing, switching and access control to maintain secure and reliable connectivity across the campus. Maintain and optimise firewall and web filtering platforms to ensure secure access, appropriate content filtering and safeguarding compliance (including KCSIE requirements). Monitor network traffic and security events using Splunk and related tooling, investigating alerts and supporting detection, containment and remediation of incidents. Support vulnerability management processes across network and security infrastructure. Contribute to the development of network resilience, segmentation and cyber security controls. Produce safeguarding and security-related reporting to support pastoral and safeguarding teams. Maintain accurate documentation of network topology, security configurations and standards. Work with external partners and service providers to maintain high levels of security and availability. Support disaster recovery and business continuity planning from a security and network perspective. Promote cyber security awareness across the community. Provide 2nd/3rd line support for complex network and security issues. Support compliance with relevant security and data protection frameworks, including Cyber Essentials, NCSC guidance and ISO-aligned standards where applicable. You will need: Strong demonstrable experience of Network and Cyber engineering Experience communicating with stakeholders at all levels. The ability to write fluently, accurately and concisely with clarity and authority. Proven abilities in documenting and presenting concise reports, explaining complex information to varied audiences. Strong experience supporting enterprise network infrastructure (switching, routing and wireless environments). Experience working with modern network platforms (experience with Arista would be advantageous). Practical understanding of cyber security principles, threat monitoring and operational security controls. Experience using SIEM or monitoring platforms (experience with Splunk would be highly advantageous) Knowledge of secure network segmentation, filtering and access control models. Experience investigating and responding to security alerts or anomalous network activity. Strong troubleshooting skills and the ability to analyse complex network or security issues. Experience designing or implementing resilient, high-availability network architectures. Experience operating at 2nd/3rd line support level within a network or security focused environment. Clear written and verbal communication skills, with a structured and methodical approach. What you'll get in return: Salary of between 50k- 60k 28 days annual leave + bank holidays Strong pension (11%) And more! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Title: Infrastructure Engineer Location: Birmingham Salary: £35,000 - £42,000 We have an immediate need for an Infrastructure Engineer to join our client, a Technology Managed Services business based in North Birmingham. As an Infrastructure Engineer working on the technical team, you will be responsible for supporting IT customers both internally and across their customer base, while maintaining strong relationships with third-party partners. Key Support Responsibilities Carry out routine, ad-hoc, and project-related administration tasks to maintain the systems. Install, maintain, administer, and support all IT infrastructure within the business and act as an escalation point for support. Technical 2nd/3rd line support for supplied solutions and infrastructure. Support Sales and Project Teams with technical input. Draft and prepare technical documents. Design and implementation of Solutions. Stay current with system information, ensure all changes and updates are documented for future reference. Key experience required Previous experience working for an MSP in support/implementation capacity. Strong understanding of IT Infrastructure, networking, virtualisation, M365 and Azure. Proven experience in managing networks and infrastructure, as well as implementing them. Strong problem-solving and analytical skills. Full driving license. We have interview slots available immediately, and they are keen to move quickly. If successful, you can expect a salary between £35,000 and £42,000 depending on experience, along with an enhanced employee benefit programme. To apply for this role as an Infrastructure Engineer, please click Apply Online and upload an updated copy of your CV. Please include your current Address/Location within your CV or application. Applications without a location may not be considered, and those with a location will be prioritised. If you are looking to relocate, then please state this along with your current location.

Job Title: 2nd Line Desktop Onsite Engineer Location: Barrow-in-Furness (Full-time onsite, 5 days per week) Salary: 36,000 + Generous Benefits Package Deerfoot Recruitment is delighted to be supporting a leading global IT services provider in the search for two 2nd Line Desktop Onsite Engineers to join their End User Experience team in Barrow-in-Furness. This is an excellent opportunity for experienced desktop support professionals to work within a fast-paced, enterprise environment, supporting high-profile clients and contributing to the delivery of high-quality IT services. The successful candidates will provide 2nd line desktop support, ensuring efficient resolution of technical issues and delivering excellent customer service. You will play a key role in maintaining and improving end-user experience while supporting both business-as-usual activities and project work. Key Responsibilities: Completing assigned tasks within agreed timeframes Supporting internal and external project managers with project-related activities Undertaking NSR tasks to agreed deadlines Delivering exceptional customer service and user support Key Skills & Experience: Strong knowledge of Microsoft Windows (Windows 10/7), including build, configuration, and registry settings Experience with Microsoft Office and Exchange environments (including Outlook and email configuration) SCCM experience (OS and application deployment, troubleshooting, monitoring, reporting) Understanding of IT security principles (BitLocker, NTFS permissions, shared folder security) Familiarity with ITSM tools such as ServiceNow Scripting knowledge (e.g. PowerShell, VBScript, batch files) is advantageous Candidates must hold a valid driving licence and be eligible for Security Clearance (SC). Due to clearance requirements, applicants must be UK nationals or eligible to obtain SC clearance. This role offers the opportunity to join a collaborative and inclusive working environment, with strong prospects for career development and progression. To apply or learn more, please contact Deerfoot Recruitment. 2nd Line Support Engineer / Desktop Support Engineer (Level 2) / IT Support Engineer (2nd Line) / Onsite IT Support Engineer / End User Support Engineer / EUC (End User Computing) Engineer / Workplace Support Engineer / IT Field Engineer / Technical Support Engineer (Level 2) / Desktop Services Engineer / IT Service Desk Engineer (2nd Line) / Infrastructure Support Engineer (Desktop-focused) / Client Support Engineer / End User Experience (EUE) Engineer / Desktop & Deployment Engineer / IT Operations Support Engineer Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Senior Systems Support Engineer About the Company Our client is a global technology organisation delivering innovative solutions across transportation and critical infrastructure sectors. The company focuses on improving customer experiences through advanced technology, operational excellence, and secure digital services. Operating internationally, they are committed to innovation, collaboration, and delivering high-quality solutions to both public and private sector customers. The Role We are seeking a Senior Systems Support Engineer to support the operational delivery and maintenance of enterprise endpoint management and patching solutions across a large-scale corporate IT environment. The successful candidate will be responsible for maintaining endpoint management platforms, delivering software deployments, managing operating system builds, supporting security patching activities, and providing 2nd/3rd line technical support. The role also involves root cause analysis, technical project delivery, and ensuring compliance across end-user environments. Key Responsibilities Ensure the availability and performance of endpoint management and software deployment platforms. Manage and maintain services including: Patch Management OS Provisioning Software Distribution Endpoint Configuration Develop and maintain operational processes relating to system builds, patch creation, software packaging, deployments, reporting, and security controls. Investigate and remediate security vulnerabilities across desktop and server estates within agreed timelines. Support security hardening and compliance activities across front-office platforms and applications. Assist in improving endpoint delivery strategies including: Application deployment Antivirus management Security patching Driver and firmware updates Operating system deployment Manage documentation relating to systems, processes, and operational procedures. Own the full lifecycle of patch deployment activities from testing through to production rollout. Support platform upgrades, migrations, and access control management. Participate in technical projects involving software deployment to bespoke hardware and devices. Escalate issues appropriately and contribute to incident resolution. Support training and knowledge transfer activities following technical changes. Work collaboratively with internal teams, stakeholders, and customers where required. Required Skills & Experience Essential Degree in Computer Science, Engineering, or equivalent commercial experience. Strong experience with enterprise patch management and endpoint management tools such as: Ivanti Endpoint Manager Microsoft SCCM ManageEngine NinjaOne or similar technologies Strong PowerShell scripting experience. Experience deploying and supporting Microsoft operating systems across desktop and server environments. Experience supporting multi-platform infrastructure environments. Proven experience managing patch testing and deployment environments. Strong understanding of Microsoft Windows desktop support. Experience supporting Linux/Unix desktop environments (e.g. Ubuntu). Experience working within ITIL environments including change and release management. Understanding of quality and service management standards such as ISO 9001 / ISO 20000. Strong networking fundamentals including TCP/IP. Experience with Microsoft Active Directory technologies including: DNS DHCP Group Policy WSUS DFS Experience with OS imaging and deployment technologies including PXE and system imaging solutions. Desirable ITIL certification. Microsoft certifications. Experience managing services against strict SLAs. Experience with virtualisation technologies including: VMware Hyper-V Experience with additional scripting or development languages such as: Bash Powershell VB.NET C++ .NET Batch scripting

A prestigious London-based international bank is looking for a Desktop Support Engineer to join their team in their offices in Canary Wharf. You will be assisting with 2nd and 3rd-line desk and technical support tasks as part of a dynamic and friendly team. This is a temporary position with an immediate start for an expected duration of 6 months, with the potential of being extended for another 6 months or even for becoming permanent. It is an excellent opportunity for candidates with proven desktop support experience within the banking and financial services industry to work for a multinational, professional and renowned bank. Your responsibilities will include, among others: Provide daily support for IT equipment and peripherals. Troubleshooting, rapid response, patching, software installations. Active Directory. Onboarding and offboarding of users. Asset management and permissions. About you: In order to succeed, the right applicant will have prior desktop support experience within the finance and banking industry, excellent organisational skills, high attention to detail, and familiarity with Windows environments. Spanish language fluency is a requirement for this position. Being part of this amazing company; you will gain valuable experience and allowing you to further develop your skillset in desktop support within the banking sector. Profile: Professional fluency in English and Spanish languages. Degree-level educated. Prior experience working in desktop support for a bank or financial institution. Able to start immediately. At least 3 years of practical experience with Windows desktop OS within investment banking, hedge fund, or similar financial services environment. To apply, please send your CV in English and in Word format to Alvaro. languagematters is acting as an employment business in relation to this vacancy.

Senior Service Delivery Engineer / Snr IT support engineer, NE22, 4 days in office, 1 day working from home, Monday to Friday £40-45k Our client has created a NEW vacancy and career opportunity for a Senior Service Delivery Engineer. The client is a global market leading company, and the job is based in the Newcastle area. The role includes: The Senior Service Delivery Engineer UK is responsible for leading high-quality IT service delivery while providing senior technical expertise and escalations across this location Resolving 2nd & 3rd level IT technical issues and escalating where appropriate. Support is provided to IT users at the Newcastle manufacturing site covering desktop, backups, networking, active directory, email and cloud platforms. Contributing to projects locally and globally such as Intune rollout, infrastructure modernisation, migrations to new technologies. Lead major incident resolutions (P1/ P2) including co-ordination across global teams & vendors Ensuring ITIL best practices. We're looking for someone who can bring the following; Significant IT support experience at 2nd line (some 3rd line) across general Microsoft stack infrastructure & desktop. This is about BREADTH of experience. Delivered IT support in a manufacturing environment Strong Service Delivery / ITIL experience having worked where ITIL is used for incident, request, problem & change management. Leading or mentoring team members. YOU WILL NEED EXPERIENCE IN EITHER MANUFACTURING, PRODUCTION or AN ENVIRONMENT WITH PHYSICAL SERVICE DELIVERY ELEMENTS TO THE ROLE AND EXPOSURE TO ERP SYSTEMS - for example, a Building company / industry, Service / maintenance, Housing association Location: Newcastle - Office 4 days a week and 1 day a week work from home. Occasional travel ( maybe once a month) Salary: £40,000 - £45,000 depending on experience, excellent pension, healthcare and lots more Vantage Recruitment is working in partnership with Genium Selection and acting as a Recruitment Agency in relation to this vacancy so by applying for this role you are authorising us to share your details with Genium to assess suitability for the role.

2x Service Desk Engineer (2nd Line) London - £38,000 - Hybrid Working! We re currently partnering with a high performing, globally recognised Managed Service Provider to recruit two experienced 2nd Line Service Desk Engineers. This is a fantastic opportunity to join a business known for delivering premium IT services and building long-term client partnerships. If you thrive in a fast-paced MSP environment and enjoy combining remote support with client facing work, this could be a great fit. The Role As a 2nd Line Service Desk Engineer, you ll play a key role within a busy Service Delivery team, providing both remote and on-site support to a wide client base. You ll be responsible for resolving escalated issues, maintaining high service standards, and contributing to continuous improvement across client environments. Key Responsibilities Resolve 2nd line and escalated IT support tickets within SLA Troubleshoot issues across infrastructure, cloud, and end-user environments Provide on-site support during scheduled client visits Monitor and resolve alerts from system monitoring tools (NOC tickets) Communicate effectively with end-users and stakeholders throughout ticket lifecycle Maintain accurate documentation and update knowledge base articles Identify recurring issues and contribute to long-term solutions Work closely with third-party vendors to resolve technical issues Support and mentor 1st Line Engineers Stay up to date with emerging technologies and cyber security trends What We re Looking For Minimum 2+ years experience in a 2nd Line IT Support role (ideally within an MSP) Strong customer-facing and communication skills Experience providing face-to-face client support Solid technical experience across: Windows Server (On-Prem & Azure) Active Directory, Group Policy, Office 365 & SharePoint Microsoft Exchange Virtualisation (Hyper-V, VMware, WVD) Backup & Disaster Recovery solutions Cyber Security (MFA, EDR, AV, Incident Response) Networking (TCP/IP, DNS, DHCP, LAN/WAN) Windows & macOS environments Experience supporting mobile devices Strong troubleshooting and problem-solving ability Passion for learning and gaining certifications Why Apply? Join a top-tier MSP with a strong industry reputation Exposure to a wide variety of technologies and client environments Clear opportunities for training, certifications, and progression Hybrid working model with a mix of office, remote, and client interaction Supportive, collaborative team culture The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN

Infrastructure Engineer - DV Cleared Watford (On-site) Wintel/on-prem Up to £55,000 To apply, email: A secure government programme is seeking an experienced Infrastructure Engineer to support the deployment, integration, and ongoing management of critical IT infrastructure. This is a hands-on role working across server, network, storage, and desktop environments, supporting a highly secure and fast-paced delivery environment. Due to the nature of the work, active DV clearance is required to start. Key Responsibilities Deploy and integrate hardware and software across infrastructure environments Test deliverables, document outcomes, and manage fault identification and resolution Administer, maintain, and enhance systems to improve performance and service quality Provide 2nd and 3rd line support, working within agreed SLAs Deliver tasks in line with project plans, timelines, and quality standards Maintain operational documentation, asset records, and system updates Provide regular progress updates to internal stakeholders Key Skills & Experience Experience in infrastructure engineering within secure or specialist environments Background as an Infrastructure or Field Engineer across small to medium IT projects Strong hands-on experience with: Infrastructure administration Hardware deployment Fault diagnosis and resolution Ability to work independently and manage workload within SLA-driven environments Experience working in customer-facing roles Desirable Experience Knowledge of ITIL Service Management processes MCP certification (or equivalent) Understanding of secure data centre environments and UK Government standards Experience with: File and print clusters Thin client environments Messaging systems Strong customer service and stakeholder management skills Experience reporting across multiple levels and monitoring KPIs

Our client, a leading organisation in the Defence & Security sector, is seeking a dedicated and dynamic Field Service Engineer to join their team on a permanent basis. This role plays a crucial part in maintaining and supporting high-quality systems for customers within the UK and internationally, with a primary focus on defence and national security. Key Responsibilities: Engineering visits (preventive and corrective): Maintain, patch, update, and audit customer systems and products. Perform corrective maintenance and repairs to resolve customer issues. Support military exercises, demonstrations, and testing. Assist with customer acceptance testing of new deliveries/products. Deliver operator and maintainer training. Remote support: Provide 1st/2nd line support via the service desk for logged customer issues. Join an on-call 24/7 rota, with the possibility of attending customer sites at short notice. Infrastructure and Network support: Install, configure, and maintain Windows Server environments (2016/2019/2022). Configure and manage firewall platforms (hardware and software-based). Maintain virtualised environments using platforms such as VMware ESXi and Microsoft Hyper-V. Customer Repairs (RMAs): Perform root cause analysis using logical and methodical approaches. Document corrective actions, summarise parts required, and create necessary reports and certificates. Job Requirements: Degree or HND/HNC qualified in an engineering discipline. Experience in Electronic Warfare Previous demonstrable experience of supporting hardware and infrastructure in the military sector. Understanding of LAN, WAN, and VLAN architectures; network hardware; firewalls; hypervisor; and Windows/Linux configuration and management. Knowledge of Crypto devices and experience in maintaining equipment in live environments. Understanding of hardware lifecycle management, upgrades, and capacity expansion planning and execution. Experience in service support of low volume, high-value products and systems in highly regulated environments. Awareness of ITIL (v3 or v4) best practices. Full UK driving licence. Benefits: Competitive salary. Additional flexible benefits covering health, wellbeing, savings, protection, and leisure. A supportive community with groups sharing various interests and passions. A commitment to Equal Opportunity, Diversity, and Inclusion. Eligibility for DV clearance (residing in the UK for the last 10 years). Our client provides a friendly, creative, and inclusive environment supporting a diverse workforce and those with additional needs. If you are a driven Field Service Engineer passionate about defence and security and looking to contribute to meaningful projects, we would love to hear from you. Apply now to join our client's innovative team.

IT Field Engineer Home base: Cardiff or Bristol Coverage: Multiple Sites (UK) £35,700 per year + up to 15% annual bonus + ECOS Car 45 hours per week Renault Retail Group is looking for a supportive and proactive IT Field Engineer to join our friendly UK IT team. You ll help keep our technology running smoothly across more than 18 retail locations, working with modern systems, helpful colleagues and a brand that values professionalism and collaboration. What You ll Do You ll play an important role in delivering reliable IT services across our dealerships. Day?to?day, you will: Provide field?based IT support to regional teams and retail locations. Resolve technical issues on?site in a calm, clear and professional manner. Deploy desktops, laptops, telephony and end?user devices for installations, upgrades and routine needs. Create and manage rollout plans with international teams and external suppliers. Document technical workflows, configurations and business processes clearly and accurately. Identify opportunities to improve processes and work with the IT/IS Manager to introduce efficient and compliant solutions. Deliver 1st, 2nd and 3rd line support, escalating complex cases when appropriate. Handle helpdesk tickets, emails and telephone queries. Test hardware, software and configuration changes to ensure stability and minimise disruption. Provide input on emerging technologies, including SD?WAN, next?generation firewalls and cloud connectivity solutions. Support planned maintenance activities, which may occasionally take place outside standard hours. Complete daily system health checks and routine maintenance. Manage IT assets, stock control and equipment lifecycle on site. Field Engineering activities include: Regular travel between multiple retail locations, including short?notice visits. Using strong organisational skills to manage site visits, tasks and changing priorities. Diagnosing and resolving hardware, software and basic network connectivity issues. Supporting site technologies such as printers, POS systems and handheld devices. Following structured change management processes for updates and fixes. Coordinating internal and external resources for IT?related work. Assisting with installation, configuration and maintenance of routers, switches and firewalls. Supporting VPN configuration and connectivity troubleshooting. Carrying out routine network administration under guidance. Working with zoning concepts such as DMZ. Handling LAN and Wi?Fi troubleshooting, including coverage checks and equipment replacement. Managing Wi?Fi technologies at a basic operational level. Producing clear technical documentation, diagrams and procedures. Territory and Travel This role has a defined primary territory, with additional travel requirements across the wider business: Your usual territory will be our dealerships in South Wales (Cardiff and Swansea) and our six premises in Bristol. You will also make reasonably frequent visits to: Our dealerships in Greater London Dealerships in the Home Counties Our dealership in Bolton, Greater Manchester There will also be occasional visits to closely related partner organisations. Because this role involves regular travel across Bristol and South Wales, we are especially interested in candidates who live locally or within easy commuting distance of these areas, as this helps support consistent and efficient site coverage. What We re Looking For We re looking for someone who is organised, customer?focused and comfortable working independently across multiple sites. Skills and experience that will help you succeed include: Previous IT field support or hands?on technical experience. Strong knowledge of Microsoft Office and Microsoft 365. Experience managing vendors and service partners. Experience supporting or coordinating projects. A positive, clear and professional communication style. A structured approach to diagnosing issues and documenting work. A conceptual understanding of networking, including: SD?WAN, MPLS, routing Modern firewall technologies LAN and Wi?Fi environments DMZ zoning Familiarity with structured cabling, tracing, patching and identifying common faults. Desirable: Professional certifications (e.g., CompTIA, CCNA, ITIL) or equivalent experience. Experience working with frameworks such as PCI DSS, ISO 27001 or ITIL v4. Awareness of PCI DSS requirements. Licence Requirement A full UK driving licence is essential, and automatic?only licences are acceptable . Frequent travel between retail locations forms a core part of this role. Hours & Pay £35,700 per year Up to 15% annual bonus A tax?efficient ECOP / ECOS car after one month s service A standard demo car will be provided in the interim if needed (subject to normal BIK) 45 hours per week Generally 8:00am 6:00pm Monday to Friday with one hour for lunch Business mileage reimbursed Accommodation for overnight stays, along with other reasonable business expenses, will be reimbursed when agreed in advance with your line manager. Flexibility required depending on travel times or business needs Occasional on?call or out?of?hours cover may be required, sometimes including weekends or public holidays (typically 2 3 times per year, with potential increases during major projects) A company laptop and company mobile phone will be provided Company Benefits Pension scheme with life assurance Staff discounts on vehicles, parts, servicing, and accessories Access to our company loan car scheme for close family Share Incentive Scheme Mortgage and pension advice seminars Excellent manufacturer training and clear career development opportunities Cycle to Work scheme, including e?bikes Discounted gym membership Enhanced Maternity and Paternity policies Eye test voucher scheme 33 days annual leave including Bank Holidays (option to buy or sell additional days) How to Apply Apply online today and we ll be in touch soon. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No agencies please.

Job Title: Assistant Engineering Manager Location: New Malden, Broad Oak . Hybrid 3 days/week onsite. Salary: Circa £50,000 (dependent on skills and experience) Job Description: The Assistant Engineering Manager is responsible for supporting the engineering delivery of Project Hopper, the Shared Infrastructure and Combat Management System obsolescence programme, and reports to the Hopper Engineering Manager . Project Hopper is a critical delivery into both the T26 Build Programme and the RECODE In-Service Technical Refresh Programme and encompasses both Hardware and Software obsolescence updates. The Hopper Assistant Engineering Manager will support the Hopper Engineering Manager and Hopper Technical Authority to ensure the efficient and robust delivery of the Engineering scope, including involvement in the unique Hopper governance model, which steers the product development. The Assistant Engineering Manager is a key member of the Hopper team and supports the team in ensuring that the solution produced provides the appropriate level of assurance, reliability, and performance characteristics required to achieve the Project aims. What you'll be doing: Supporting the Technical Authority and Engineering Manager in the management of Project Engineering activities, including providing help and direction on the overall project delivery; Managing the planning of Engineering tasks, both within the Project and feeding into the Product level planning; Identifying, assessing and managing risks to the success of the project; Supporting interactions with the Project Technical Council and complex stakeholder network; Preparing for and supporting design review assessments of the Project Your skills and experiences: Experience in systems or software engineering delivery with strong knowledge of Engineering governance processes The ability to manage complex technical issues and make engineering judgements with support from subject matter experts Good problem-solving skills for routine or moderate complexity situations A good understanding of stakeholder management and how it can be applied to the benefit of the Project All engineers should hold a relevant engineering or STEM qualification along with appropriate academic or professional credentials, be supported to achieve Incorporated or Chartered status through a recognised institution, and candidates who are already professionally registered will be preferred. Combat Systems: Project Hopper Project Hopper is a Technology refresh programme for the Shared Infrastructure (SI) and Combat Management System (CMS) products. The team are bringing together the latest technologies and ways of working to deliver a modern, high-performance product that can support the whole surface ships fleet. This role is at the heart of the Project and requires regular engagement with the MoD, key suppliers and internal stakeholders, providing good visibility of the wider business, great opportunities to develop and enhance your skills and knowledge, and with the potential for future opportunities and growth. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date : 2nd June 2026. Interviews for this position will take place W/C 8th June. We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

An exciting opportunity has arisen for an experienced IT Support Engineer to join a company working from a Portsmouth HQ. They provide a number of technology driven Managed ICT Services to customers covering Backup and Disaster Recovery, Desktop and Server Support, Cloud Application Support, ICT Security Management, Telephony, Network and Internet Services. This role comprises of 2nd and 3rd line responsibilities for the help desk and the candidate should be capable of taking the lead with troubleshooting issues and carrying out customer on-boarding of new customers as required. The successful candidate will be able to demonstrate advanced working knowledge of Windows Server, Office 365 and Microsoft Azure workloads as a minimum, as well as being able to provide Technical Sales support to the business development team and supporting Junior technicians through their professional development. Technical Skills Essential - Experience in an ICT Support Help desk role supporting Microsoft Products. Essential - Experience in Supporting Windows Server environments using technologies. Essential - Experience with carrying out Office 365 migrations from On-Premise environments and other cloud providers. Essential - Experience with deploying Microsoft Azure workloads including, but not limited to, Azure Active Directory, Intune, Virtual Machines, Azure SQL. Essential - Experience with deploying and managing Backup and Disaster Recovery solutions. Desirable - Certifications in Server Administration Desirable - Certifications in Hyper Visor Administration Desirable - Certifications in Microsoft Cloud Products (such as Microsoft 365, Office 365, Intune) Personal Skills In addition to the technical skills in the previous section, we are also looking for candidates who meet the following criteria. Have excellent written and oral skills and be capable of talking and presenting to existing and potential customers where required Highly presentable when working on customer sites Self-motivated, well organised individual capable of managing own time and workloads. Creating and following existing documentation, to ensure that projects are completed successfully Assisting the Director of ICT and Business Development teams with new product research, tender responses and other senior roles as directed. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

2nd Line Wintel Engineer Onsite in Stevenage 40,000 - 44,000 per annum + benefits package High level security clearance As a 2nd Line WINTEL Engineer, you will support and maintain Windows infrastructure in a secure environment, handling customer requests, building and deploying servers (mainly on VMware), and maintaining documentation, automation, and gold images. You'll carry out patching, upgrades, and system maintenance, resolve incidents within SLA targets, and support data centre activities including physical server builds. The role also involves monitoring capacity, contributing to engineering meetings, ensuring compliance with standards, assisting with testing and projects, and proactively identifying and escalating risks or issues. We're looking for someone with strong technical knowledge and a proactive mindset. Ideal candidates will have experience with: Windows Server 2016, 2019, and 2022 Active Directory, DNS, and WSUS VMware virtualisation Backup technologies (NetApp SAN and Cohesity) Microsoft System Center Operations Scripting and automation Previous experience in a similar 2nd line or infrastructure support role is highly desirable. If you are interested in hearing more about this role, apply now or email your CV to me at (url removed)

Support Engineer (Pega Specialist) - You must have some previous experience support Pega. London, United Kingdom - Up to 41k - 12 Month Fixed Term Contract My client are looking for an experienced Support Engineer with Pega expertise to join their team supporting critical business systems. This is an excellent opportunity for someone who enjoys troubleshooting, problem-solving, and delivering high-quality technical support while working with a leading low-code platform. Pega experience is essential for this role, candidates without clear Pega experience in their CV will be rejected. Key Responsibilities: Provide 2nd line support for Pega-based applications and related systems Investigate, diagnose, and resolve technical issues within agreed SLAs Escalate complex incidents to 3rd line/development teams where required Monitor system performance and proactively identify potential issues Support deployments, patches, and system upgrades Work closely with users, stakeholders, and technical teams to ensure smooth service delivery Maintain accurate incident records and technical documentation Required Skills & Experience: Proven experience in a 2nd Line Support/Application Support role Strong hands-on experience supporting Pega applications (essential) Excellent troubleshooting and incident management skills Experience with SQL/databases would be advantageous Understanding of ITIL processes and service management best practice Strong communication skills with a customer-focused approach Contract Details: 12 month Fixed Term Contract Hybrid working - 2 days per week onsite in London Immediate start/quick turnaround process If you have some Pega support experience and are looking for your next opportunity, apply now for immediate consideration.