Claims Administrator Our client is looking for a motivated, organised and reliable administrator who will be responsible for the management of Claims which are allocated to Head Office and / or Head Office owned territories. As part of this role you will also be required to monitor claims activity carried out by Franchisees in the field and be able to support and report on their performance in the area of claims management. In addition, the role will undertake various administrative duties, as may be required for other areas of the business and associated companies. Requirements: Invoicing experience an advantage Accounting knowledge preferred, but not essential. Knowledge of Microsoft Office Required. Responsibilities You will be required to take all inbound calls and emails from the call centre and direct claims allocation emails from national Accounts to all territories. You will manage and archive filing, support documents and legal documents and ensure the smooth running of the operation of the day-to-day processing of claims by maintaining relationships and managing the Production CSR Team Monday - Friday (8.30am till 5.30pm) - FULL TIME AND OFFICE BASED. 25 - 27.000P.A. Hersham Area
May 18, 2026
Full time
Claims Administrator Our client is looking for a motivated, organised and reliable administrator who will be responsible for the management of Claims which are allocated to Head Office and / or Head Office owned territories. As part of this role you will also be required to monitor claims activity carried out by Franchisees in the field and be able to support and report on their performance in the area of claims management. In addition, the role will undertake various administrative duties, as may be required for other areas of the business and associated companies. Requirements: Invoicing experience an advantage Accounting knowledge preferred, but not essential. Knowledge of Microsoft Office Required. Responsibilities You will be required to take all inbound calls and emails from the call centre and direct claims allocation emails from national Accounts to all territories. You will manage and archive filing, support documents and legal documents and ensure the smooth running of the operation of the day-to-day processing of claims by maintaining relationships and managing the Production CSR Team Monday - Friday (8.30am till 5.30pm) - FULL TIME AND OFFICE BASED. 25 - 27.000P.A. Hersham Area
Job Title: Sales Administrator Salary: 27,000 Days: Monday to Friday My client, a large dealership, is looking for an organised and productive Service Administrator to join their team. A successful Sales Administrator will have excellent administration skills, the ability to work both independently and within a team. The key responsibilities of a Sales Administrator include: Providing Support to the sales team Processing sales orders Dealing with warranty claims Updating internal systems General Ad-hoc duties Next Steps: If you feel that you can be a successful Sales Administrator, apply for this job online by uploading your up to date CV, or call Lily at Kemp Recruitment on (phone number removed).
May 18, 2026
Full time
Job Title: Sales Administrator Salary: 27,000 Days: Monday to Friday My client, a large dealership, is looking for an organised and productive Service Administrator to join their team. A successful Sales Administrator will have excellent administration skills, the ability to work both independently and within a team. The key responsibilities of a Sales Administrator include: Providing Support to the sales team Processing sales orders Dealing with warranty claims Updating internal systems General Ad-hoc duties Next Steps: If you feel that you can be a successful Sales Administrator, apply for this job online by uploading your up to date CV, or call Lily at Kemp Recruitment on (phone number removed).
Job Title: Finance, Law & Business Graduate Location: Sharston, M22 4SN Salary : We offer a Salary of £28,500 per annum, as well as a monthly commission of £200 if targets are achieved Job type: Full time, Permanent Start Date: Monday 8th June 2026 Would you like to try something new and take your career in a new direction? We welcome graduates from Business and related fields who are eager to consider a new career in Law. About The Role: We are seeking a highly motivated and detail-oriented Business / Finance graduates to join our legal team as a Costs Litigation Assistant. Don't worry you don't need to have experience in law! We believe that your Business Management degree experience will give you a great foundation to build on. We provide full training on all aspects of the role. You'll have access to structured training from your Line Manager, mentorship from experienced colleagues, and ongoing support from your work Buddy. You will get involved in: Preparation of costs schedules for trial. Counting and drafting breakdowns of costs at case conclusion, to assist with recovery of costs from between the parties to litigation and to assist with calculating client charges. Liaising with service providers to our clients such as barristers to ascertain final fees and fee estimates. Preparation of risk assessments. Making telephone calls to progress cases in terms of costs negotiations and payments on account of cost. Assisting with the preparation of cost budgets. Reviewing the work done for the client and preparing chronologies and descriptions of the steps taken. We have a cohort of Costs Litigation Assistants starting on Monday 8th June 2026. If you are available to start full time from then, we would love to hear from you. We set you up to succeed: We provide full training through our Costs Training Programme on all aspects of the role. A Costs Litigation Assistant works with the costs team and solicitors to manage the financial side of legal cases. This includes preparing, checking and negotiating costs, bills and schedules (which are lists of expenses). They also help make sure the firm recovers the money it's owed. Training will be given in new starter groups and one to one at your desk (both in person and over MS Teams). We are committed to providing our employees with the guidance and resources they need to succeed in their roles and advance their careers. We deliver on progression: This role has great career progression routes such as: Trainee Costs Draftsperson: A tailored in-house training programme rotating throughout the three different costs roles (file handling, technical bill drafting and budgeting) Trainee ACL lawyer, which is a formal qualification from the Association of Cost Lawyers for those who haven't completed a law degree. Solicitors Training Contract to qualify as a Solicitor for those who have completed a law degree. What are we looking for? A degree such as Business / Finance or other similar degree. GCSE Maths & English at C grade or above. Excellent written and oral communication skills. The ability to produce work that is highly accurate with excellent attention to detail. The ability to assess and analyse both numerical and written information. Be highly motivated, with the ability to work under pressure. The ability to work under your own initiative. Have a working knowledge of IT systems like Microsoft Office packages. About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. We work hard and play hard: Law has always been seen as a challenging profession. Express Solicitors expect you to work hard for our clients. But we also love to have fun, with regular department socials, yearly Christmas parties (paid for by the business) and every other year a Summer social at the CEO's house paid for by James, himself. We are also have lots of other regular activities, with weekly football and netball games, a running club and a board game night. Benefits: Hybrid Working - 4/1 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Finance Graduate, Business Graduate, Economics Graduate, Cost Litigation Executive, Cost Litigation Administrator, Legal Administrators, Legal Assistant, Legal Cost Analysis may also be considered for this role.
May 18, 2026
Full time
Job Title: Finance, Law & Business Graduate Location: Sharston, M22 4SN Salary : We offer a Salary of £28,500 per annum, as well as a monthly commission of £200 if targets are achieved Job type: Full time, Permanent Start Date: Monday 8th June 2026 Would you like to try something new and take your career in a new direction? We welcome graduates from Business and related fields who are eager to consider a new career in Law. About The Role: We are seeking a highly motivated and detail-oriented Business / Finance graduates to join our legal team as a Costs Litigation Assistant. Don't worry you don't need to have experience in law! We believe that your Business Management degree experience will give you a great foundation to build on. We provide full training on all aspects of the role. You'll have access to structured training from your Line Manager, mentorship from experienced colleagues, and ongoing support from your work Buddy. You will get involved in: Preparation of costs schedules for trial. Counting and drafting breakdowns of costs at case conclusion, to assist with recovery of costs from between the parties to litigation and to assist with calculating client charges. Liaising with service providers to our clients such as barristers to ascertain final fees and fee estimates. Preparation of risk assessments. Making telephone calls to progress cases in terms of costs negotiations and payments on account of cost. Assisting with the preparation of cost budgets. Reviewing the work done for the client and preparing chronologies and descriptions of the steps taken. We have a cohort of Costs Litigation Assistants starting on Monday 8th June 2026. If you are available to start full time from then, we would love to hear from you. We set you up to succeed: We provide full training through our Costs Training Programme on all aspects of the role. A Costs Litigation Assistant works with the costs team and solicitors to manage the financial side of legal cases. This includes preparing, checking and negotiating costs, bills and schedules (which are lists of expenses). They also help make sure the firm recovers the money it's owed. Training will be given in new starter groups and one to one at your desk (both in person and over MS Teams). We are committed to providing our employees with the guidance and resources they need to succeed in their roles and advance their careers. We deliver on progression: This role has great career progression routes such as: Trainee Costs Draftsperson: A tailored in-house training programme rotating throughout the three different costs roles (file handling, technical bill drafting and budgeting) Trainee ACL lawyer, which is a formal qualification from the Association of Cost Lawyers for those who haven't completed a law degree. Solicitors Training Contract to qualify as a Solicitor for those who have completed a law degree. What are we looking for? A degree such as Business / Finance or other similar degree. GCSE Maths & English at C grade or above. Excellent written and oral communication skills. The ability to produce work that is highly accurate with excellent attention to detail. The ability to assess and analyse both numerical and written information. Be highly motivated, with the ability to work under pressure. The ability to work under your own initiative. Have a working knowledge of IT systems like Microsoft Office packages. About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. We work hard and play hard: Law has always been seen as a challenging profession. Express Solicitors expect you to work hard for our clients. But we also love to have fun, with regular department socials, yearly Christmas parties (paid for by the business) and every other year a Summer social at the CEO's house paid for by James, himself. We are also have lots of other regular activities, with weekly football and netball games, a running club and a board game night. Benefits: Hybrid Working - 4/1 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Finance Graduate, Business Graduate, Economics Graduate, Cost Litigation Executive, Cost Litigation Administrator, Legal Administrators, Legal Assistant, Legal Cost Analysis may also be considered for this role.
Operations, Legal & Commercial Recovery Lead Location: Leeds (office-based initially) Salary: £32,000 base + uncapped performance incentives (OTE £44,000+) Start Date: Immediate Role Summary Our Client are not hiring a administrator they are hiring a commercial fixer . Our clients solar/renewables business is navigating a critical 6-week turnaround window involving operational backlog, reputational recovery, and legal pressure. This role combines 50% Operations, 30% Dispute Resolution, and 20% Commercial Recovery You will lead customer support, repair compliance systems, defend the business against claims, and recover outstanding revenue. This is a high-impact, high-autonomy role for someone who thrives under pressure and delivers measurable results fast. The Opportunity This is a performance-driven position designed for someone who wants influence, challenge, and reward. Base Salary: £32,000 Performance Bonuses : Turnaround Bonus (6-Week Target) Trigger: Raise company rating on Trustpilot from 2.9 4.0 and hold 7 days Reward: £1,500 one-off bonus Legal Shield Bonus (Ongoing) Earn 5% of any cost savings achieved when settling claims below reserve value Debt Hunter Bonus (Ongoing) Earn 5% of recovered cash on debts aged 90+ days This structure is designed as a "write-your-own-cheque" system for high performers. We are not seeking traditional customer service managers. We are seeking someone commercially tough, legally aware, and psychologically resilient. Likely Backgrounds Utilities or energy dispute resolution (Ombudsman-level exposure) Claims management or paralegal roles Credit control leadership with litigation experience Core Traits Exceptional resilience and composure under pressure Practical legal knowledge and negotiation instinct Assertive but personable communication style Highly organised and detail-driven Commercially focused decision maker Key Responsibilities 1) Reputation Turnaround Conduct full forensic audit of negative reviews Personally contact dissatisfied customers to negotiate resolutions Convert negative reviewers into positive outcomes where possible Proactively generate compliant positive reviews from satisfied customers 2) Certification & Compliance Control Clear certification backlog and ensure customers receive required documentation Manage non-MCS application workflows with Octopus Energy Coordinate external certification providers Gatekeep installer payments until documentation standards are met 3) Legal Defence Act as primary contact for all legal claims Prepare court bundles and witness statements Represent the business in mediations Manage external solicitors and control unnecessary costs Prioritise early settlement where commercially beneficial 4) Debt Recovery Personally pursue aged debt Negotiate enforceable repayment plans Instruct enforcement officers where required Convert outstanding invoices into cash
May 18, 2026
Full time
Operations, Legal & Commercial Recovery Lead Location: Leeds (office-based initially) Salary: £32,000 base + uncapped performance incentives (OTE £44,000+) Start Date: Immediate Role Summary Our Client are not hiring a administrator they are hiring a commercial fixer . Our clients solar/renewables business is navigating a critical 6-week turnaround window involving operational backlog, reputational recovery, and legal pressure. This role combines 50% Operations, 30% Dispute Resolution, and 20% Commercial Recovery You will lead customer support, repair compliance systems, defend the business against claims, and recover outstanding revenue. This is a high-impact, high-autonomy role for someone who thrives under pressure and delivers measurable results fast. The Opportunity This is a performance-driven position designed for someone who wants influence, challenge, and reward. Base Salary: £32,000 Performance Bonuses : Turnaround Bonus (6-Week Target) Trigger: Raise company rating on Trustpilot from 2.9 4.0 and hold 7 days Reward: £1,500 one-off bonus Legal Shield Bonus (Ongoing) Earn 5% of any cost savings achieved when settling claims below reserve value Debt Hunter Bonus (Ongoing) Earn 5% of recovered cash on debts aged 90+ days This structure is designed as a "write-your-own-cheque" system for high performers. We are not seeking traditional customer service managers. We are seeking someone commercially tough, legally aware, and psychologically resilient. Likely Backgrounds Utilities or energy dispute resolution (Ombudsman-level exposure) Claims management or paralegal roles Credit control leadership with litigation experience Core Traits Exceptional resilience and composure under pressure Practical legal knowledge and negotiation instinct Assertive but personable communication style Highly organised and detail-driven Commercially focused decision maker Key Responsibilities 1) Reputation Turnaround Conduct full forensic audit of negative reviews Personally contact dissatisfied customers to negotiate resolutions Convert negative reviewers into positive outcomes where possible Proactively generate compliant positive reviews from satisfied customers 2) Certification & Compliance Control Clear certification backlog and ensure customers receive required documentation Manage non-MCS application workflows with Octopus Energy Coordinate external certification providers Gatekeep installer payments until documentation standards are met 3) Legal Defence Act as primary contact for all legal claims Prepare court bundles and witness statements Represent the business in mediations Manage external solicitors and control unnecessary costs Prioritise early settlement where commercially beneficial 4) Debt Recovery Personally pursue aged debt Negotiate enforceable repayment plans Instruct enforcement officers where required Convert outstanding invoices into cash
Gordon Yates Recruitment Consultancy
City, Liverpool
JAG Programme Administrator Our client is seeking an individual with exceptional Administrator/Coordinator We are looking for an enthusiastic individual to join their team as a Temp Accreditation Unit Administrator Starting immediately for 3 Months Liverpool- L7 3FA Hybrid working. £14.50-15.28 an hour depending experience Previous experience within a similar and fast paced administrative position would be essential. Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their Liverpool Office; The Spine The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. You will need: Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience Desirable Experience of administration in a healthcare or related context, such as the NHS Understanding of confidentiality and data protection legislation including information governance.
May 18, 2026
Seasonal
JAG Programme Administrator Our client is seeking an individual with exceptional Administrator/Coordinator We are looking for an enthusiastic individual to join their team as a Temp Accreditation Unit Administrator Starting immediately for 3 Months Liverpool- L7 3FA Hybrid working. £14.50-15.28 an hour depending experience Previous experience within a similar and fast paced administrative position would be essential. Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their Liverpool Office; The Spine The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. You will need: Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience Desirable Experience of administration in a healthcare or related context, such as the NHS Understanding of confidentiality and data protection legislation including information governance.
Role: Payroll and Pensions Manager Location: Cambridge and Huntingdon Duration: Permanent Salary: up to 45,000 Sellick Partnership is currently recruiting for a Payroll and Pensions Manager a public sector client based in Cambridgeshire. The ideal candidate will be responsible for collating payroll data and processing this through the iTrent HR/Payroll system hosted by MHR and providing relevant and accurate information to external agencies to ensure an efficient and effective payroll and pension's service for the organisation. To ensure that all employees and external customers are paid accurately and on time. To adhere to all contractual and statutory guidelines and update skills and knowledge when required. The duties of the Payroll and Pensions Manager include: Responsibility of inputting and checking of the organisations monthly payroll, including calculations relating to superannuation, PAYE, and National Insurance and other contractual and statutory elements. Responsibility for running all the relevant reports to check the payroll and produce the BACS file for transmission by Finance. Responsibility for checking that input performed by other stakeholders within the organisation on the iTrent system including HR and Reporting Managers is correct and within statutory guidelines Carrying out quality checks on the data as required and take the necessary corrective actions, offer advice and guidance Monitoring workflows for payroll authorisation to ensure claims are appropriate and within the budgetary reporting structures in place Ensuring workflows for authorisation are updated in line with any restructure of departments Running the relevant reports for month end, tax year end and other payroll and pensions events in the year as required Keeping up to date with relevant regulations/legislation and determine the impact of any changes, taking action to implement changes where necessary. Ensuring all staff are kept informed of changes which may impact on the organisation or individuals. Liaising with HMRC, DWP and other appropriate third-party agencies to resolve any queries they may have Line management of the Payroll/HR Administrator and support development of the postholder so that the payroll function can be maintained Overseeing and developing the processes within the HR function to maximise automation Building, developing and evolving the workforce reporting and metrics to measure performance to support decision making and ensure data integrity Responsibility for developing pay forecasting within Itrent and providing monthly reports for the management accounts to the Finance Department The Payroll and Pensions Manager should have: Member/Associate of Chartered Institute of Payroll Professionals (CIPP) Diploma in Payroll Management or equivalent experience Experience of using iTrent payroll software would be beneficial Experience of managing payroll and pensions within the public sector (medium to large organisations) The Payroll and Pensions Manager will need to have excellent communication skills and effectively be able to communicate to stakeholders of all levels. Furthermore, the ideal candidate will have an impeccable eye for detail and accuracy to ensure all workload is carried out effectively and efficiently. They will also need to able to prioritise their workload and be efficient and effective to meet unpredictable deadlines and deal with conflicting demands, whilst working in a high-pressured environment. If you believe that you are well-suited to this excellent opportunity of Payroll and Pensions Manager please apply directly at Sellick Partnership or contact Charlotte for more information. The closing date for CVs is Monday 18th May. Please apply as soon as possible, we may close early if we receive sufficient applications. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
May 18, 2026
Full time
Role: Payroll and Pensions Manager Location: Cambridge and Huntingdon Duration: Permanent Salary: up to 45,000 Sellick Partnership is currently recruiting for a Payroll and Pensions Manager a public sector client based in Cambridgeshire. The ideal candidate will be responsible for collating payroll data and processing this through the iTrent HR/Payroll system hosted by MHR and providing relevant and accurate information to external agencies to ensure an efficient and effective payroll and pension's service for the organisation. To ensure that all employees and external customers are paid accurately and on time. To adhere to all contractual and statutory guidelines and update skills and knowledge when required. The duties of the Payroll and Pensions Manager include: Responsibility of inputting and checking of the organisations monthly payroll, including calculations relating to superannuation, PAYE, and National Insurance and other contractual and statutory elements. Responsibility for running all the relevant reports to check the payroll and produce the BACS file for transmission by Finance. Responsibility for checking that input performed by other stakeholders within the organisation on the iTrent system including HR and Reporting Managers is correct and within statutory guidelines Carrying out quality checks on the data as required and take the necessary corrective actions, offer advice and guidance Monitoring workflows for payroll authorisation to ensure claims are appropriate and within the budgetary reporting structures in place Ensuring workflows for authorisation are updated in line with any restructure of departments Running the relevant reports for month end, tax year end and other payroll and pensions events in the year as required Keeping up to date with relevant regulations/legislation and determine the impact of any changes, taking action to implement changes where necessary. Ensuring all staff are kept informed of changes which may impact on the organisation or individuals. Liaising with HMRC, DWP and other appropriate third-party agencies to resolve any queries they may have Line management of the Payroll/HR Administrator and support development of the postholder so that the payroll function can be maintained Overseeing and developing the processes within the HR function to maximise automation Building, developing and evolving the workforce reporting and metrics to measure performance to support decision making and ensure data integrity Responsibility for developing pay forecasting within Itrent and providing monthly reports for the management accounts to the Finance Department The Payroll and Pensions Manager should have: Member/Associate of Chartered Institute of Payroll Professionals (CIPP) Diploma in Payroll Management or equivalent experience Experience of using iTrent payroll software would be beneficial Experience of managing payroll and pensions within the public sector (medium to large organisations) The Payroll and Pensions Manager will need to have excellent communication skills and effectively be able to communicate to stakeholders of all levels. Furthermore, the ideal candidate will have an impeccable eye for detail and accuracy to ensure all workload is carried out effectively and efficiently. They will also need to able to prioritise their workload and be efficient and effective to meet unpredictable deadlines and deal with conflicting demands, whilst working in a high-pressured environment. If you believe that you are well-suited to this excellent opportunity of Payroll and Pensions Manager please apply directly at Sellick Partnership or contact Charlotte for more information. The closing date for CVs is Monday 18th May. Please apply as soon as possible, we may close early if we receive sufficient applications. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Executive PA to Senior IFA Adviser Full-Time Hybrid Salary: Up to £35k An established Independent Financial Advice firm is seeking a highly organised and discreet Executive PA to provide dedicated support to a Senior Adviser, alongside delivering high-quality IFA administrative and technical support. This is a pivotal, high-trust role supporting senior leadership in a growing financial services business. The Role You will combine first-class executive support with strong IFA administration experience, ensuring the Adviser is fully supported across diary management, client servicing, compliance and strategic priorities. Key Responsibilities Executive Support Full diary, inbox and task management Preparing meeting packs, briefing documents and follow-up actions Managing confidential information with discretion Coordinating meetings, travel and stakeholder communication Acting as gatekeeper and first point of contact IFA Administration & Technical Support Processing LOAs and liaising with providers Preparing valuations, portfolio comparisons and cashflow inputs Managing attitude-to-risk questionnaires and suitability documentation Preparing client meeting packs Processing new business applications and tracking to completion Fund switches and no action suitability letters Handling sensitive cases including death claims Ensuring FCA, AML and compliance adherence Experience Required Minimum 2 years experience within Financial Services (IFA experience essential) Minimum 5 years senior administrative or executive support experience Strong understanding of IFA processes, compliance and provider interactions Experience with cashflow modelling and analytics tools New business, pension and insurance submission experience advantageous Skills & Attributes Professional, discreet and trustworthy Highly organised and proactive Strong written and verbal communication skills Confident using Microsoft Office; back-office system experience preferred (Curo advantageous) Able to manage competing priorities with accuracy This is an excellent opportunity for an experienced IFA Administrator ready to step into a senior, high-responsibility Executive PA position. If you would like further information, please apply or get in touch for a confidential discussion.
May 16, 2026
Full time
Executive PA to Senior IFA Adviser Full-Time Hybrid Salary: Up to £35k An established Independent Financial Advice firm is seeking a highly organised and discreet Executive PA to provide dedicated support to a Senior Adviser, alongside delivering high-quality IFA administrative and technical support. This is a pivotal, high-trust role supporting senior leadership in a growing financial services business. The Role You will combine first-class executive support with strong IFA administration experience, ensuring the Adviser is fully supported across diary management, client servicing, compliance and strategic priorities. Key Responsibilities Executive Support Full diary, inbox and task management Preparing meeting packs, briefing documents and follow-up actions Managing confidential information with discretion Coordinating meetings, travel and stakeholder communication Acting as gatekeeper and first point of contact IFA Administration & Technical Support Processing LOAs and liaising with providers Preparing valuations, portfolio comparisons and cashflow inputs Managing attitude-to-risk questionnaires and suitability documentation Preparing client meeting packs Processing new business applications and tracking to completion Fund switches and no action suitability letters Handling sensitive cases including death claims Ensuring FCA, AML and compliance adherence Experience Required Minimum 2 years experience within Financial Services (IFA experience essential) Minimum 5 years senior administrative or executive support experience Strong understanding of IFA processes, compliance and provider interactions Experience with cashflow modelling and analytics tools New business, pension and insurance submission experience advantageous Skills & Attributes Professional, discreet and trustworthy Highly organised and proactive Strong written and verbal communication skills Confident using Microsoft Office; back-office system experience preferred (Curo advantageous) Able to manage competing priorities with accuracy This is an excellent opportunity for an experienced IFA Administrator ready to step into a senior, high-responsibility Executive PA position. If you would like further information, please apply or get in touch for a confidential discussion.
Pure Resourcing Solutions Limited
Martlesham Heath, Suffolk
HR Administrator Monday- Friday, 9-5pm (one day a week from home) up to 30,000pa Pure are delighted to be working with an established, professional services business who is seeking a highly organised and motivated HR Assistant to join its central support team. This is a hands-on role suited to an experienced administrator who enjoys working in a fast-paced, people-focused environment. The successful candidate will provide high-quality administrative support across the full employee lifecycle, including recruitment, onboarding, benefits administration, and HR systems maintenance. The role will also provide support to the Accounts function for one day per week, assisting with a range of finance-related activities. This position acts as a key point of contact for employees and managers, requiring excellent communication skills, strong attention to detail, and the ability to manage sensitive information with discretion. The role plays an important part in supporting employee wellbeing and contributing positively to organisational culture. Key Responsibilities HR Responsibilities Acting as the first point of contact for day-to-day HR queries, responding in a professional, positive, and timely manner. Managing employee lifecycle processes, including starters, leavers, and contractual changes. Coordinating recruitment activity end to end, including advertising vacancies, screening applications, arranging interviews, and onboarding new hires. Preparing HR documentation such as contracts, letters, and personnel records accurately and confidentially. Maintaining accurate HR records and ensuring compliance with employment legislation and internal policies. Monitoring key employee milestones (e.g. probation reviews, long service) and preparing relevant documentation. Ensuring absence records are accurately maintained, including sickness and annual leave. Monitoring sickness absence, conducting return-to-work processes, and escalating issues where appropriate. Liaising with senior stakeholders regarding work experience and early careers opportunities. Representing the organisation at recruitment events and careers fairs, supporting employer branding activities. Administering employee benefits. Preparing and submitting accurate monthly payroll information, including overtime reporting and deadline management. Supporting the organisation and promotion of internal training sessions and workshops. Assisting with additional HR-related tasks as required. Accounts Responsibilities Processing client and office accounting transactions, including postings and electronic filing. Preparing cheques and responding to routine banking enquiries. Processing employee expense claims. Supporting compliance with relevant regulatory and accounting rules. General Responsibilities Undertaking other reasonable duties aligned with the scope and level of the role. Completing all mandatory and role-related training as required. Knowledge, Skills, and Experience Previous experience in a similar HR or administrative role. A solid understanding of HR processes and procedures. CIPD Level 3 qualification (or working towards) preferred. Excellent organisational skills with the ability to manage multiple priorities. A positive, flexible, and collaborative approach to work. Strong written and verbal communication skills. High attention to detail with a proactive problem-solving mindset. Confidence handling confidential information appropriately. Ability to use initiative and work independently when required. Strong IT skills, particularly in Microsoft Word, Excel, and Outlook.
May 16, 2026
Full time
HR Administrator Monday- Friday, 9-5pm (one day a week from home) up to 30,000pa Pure are delighted to be working with an established, professional services business who is seeking a highly organised and motivated HR Assistant to join its central support team. This is a hands-on role suited to an experienced administrator who enjoys working in a fast-paced, people-focused environment. The successful candidate will provide high-quality administrative support across the full employee lifecycle, including recruitment, onboarding, benefits administration, and HR systems maintenance. The role will also provide support to the Accounts function for one day per week, assisting with a range of finance-related activities. This position acts as a key point of contact for employees and managers, requiring excellent communication skills, strong attention to detail, and the ability to manage sensitive information with discretion. The role plays an important part in supporting employee wellbeing and contributing positively to organisational culture. Key Responsibilities HR Responsibilities Acting as the first point of contact for day-to-day HR queries, responding in a professional, positive, and timely manner. Managing employee lifecycle processes, including starters, leavers, and contractual changes. Coordinating recruitment activity end to end, including advertising vacancies, screening applications, arranging interviews, and onboarding new hires. Preparing HR documentation such as contracts, letters, and personnel records accurately and confidentially. Maintaining accurate HR records and ensuring compliance with employment legislation and internal policies. Monitoring key employee milestones (e.g. probation reviews, long service) and preparing relevant documentation. Ensuring absence records are accurately maintained, including sickness and annual leave. Monitoring sickness absence, conducting return-to-work processes, and escalating issues where appropriate. Liaising with senior stakeholders regarding work experience and early careers opportunities. Representing the organisation at recruitment events and careers fairs, supporting employer branding activities. Administering employee benefits. Preparing and submitting accurate monthly payroll information, including overtime reporting and deadline management. Supporting the organisation and promotion of internal training sessions and workshops. Assisting with additional HR-related tasks as required. Accounts Responsibilities Processing client and office accounting transactions, including postings and electronic filing. Preparing cheques and responding to routine banking enquiries. Processing employee expense claims. Supporting compliance with relevant regulatory and accounting rules. General Responsibilities Undertaking other reasonable duties aligned with the scope and level of the role. Completing all mandatory and role-related training as required. Knowledge, Skills, and Experience Previous experience in a similar HR or administrative role. A solid understanding of HR processes and procedures. CIPD Level 3 qualification (or working towards) preferred. Excellent organisational skills with the ability to manage multiple priorities. A positive, flexible, and collaborative approach to work. Strong written and verbal communication skills. High attention to detail with a proactive problem-solving mindset. Confidence handling confidential information appropriately. Ability to use initiative and work independently when required. Strong IT skills, particularly in Microsoft Word, Excel, and Outlook.
Exam Board Admin Assistant The Open University Temporary Contract Start date: 26th May- 1st October 2026 14.16 pay rate Full-time hours 37hrs per week (9am to 5pm Monday to Thursday & 4:30pm finish on Fridays!) Hybrid Working - Milton Keynes MK7 6AA ( 2-3 times on site between Tuesday, Wednesday, Thursday, extra days where required to meet deadlines so must be local to campus). Pertemps are recruiting for an organised and detail-focused Exam Board Assistant to support The Open University's Business Development Unit during their busy summer peak period. This is an excellent opportunity for an experienced administrator looking to gain experience within higher education and academic governance. This position offers the opportunity to work within a collaborative and professional environment, supporting essential academic processes that directly impact student progression and award outcomes. Full commitment to the placement period is essential to support the team through their peak, with full training and ongoing support provided. The Role You will support the end-to-end administration of Exam Board activity, ensuring processes are completed accurately, professionally and within required deadlines. You will also provide wider operational support to help maintain the smooth running of office activities and shared services across the department. Key Responsibilities Coordinate and support the scheduling and administration of Exam Boards for OU-validated provision Process and check award lists received from partner institutions, ensuring all student details are accurate and complete Update and maintain internal systems, databases and tracking spreadsheets with a high level of accuracy Manage workflows and progress documentation through approval stages, ensuring service level agreements and deadlines are met Support OU representatives and External Examiners throughout the Exam Board process Carry out pre-board checks to ensure documentation and board arrangements are compliant and ready for review Record, track and follow up board decisions, ensuring outcomes are logged and processed correctly Monitor exceptions, irregularities and complex cases, escalating issues where appropriate Maintain accurate audit trails and ensure reports and tracking systems remain up to date at all times Coordinate certificate processing and dispatch activities for partner organisations Support finance administration processes, including claims processing and repetitive system-based tasks Work collaboratively across teams while following established processes and procedures Proactively raise queries and seek guidance when required to ensure accuracy and compliance Support office operations and general administrative activities as required Work collaboratively across teams within a busy and fast-paced environment Skills and Experience Required Previous administration experience, including working with spreadsheets and databases Strong Microsoft Office skills, particularly Excel, Outlook and Word Process driven, managing repetitive tasks and able to problem solve. Ability to learn new systems quickly - Salesforce experience is beneficial. High level of accuracy and attention to detail Strong organisational and time-management skills Ability to prioritise workloads and adapt to changing demands Confident working independently and as part of a team Professional and approachable communication style Ability to handle sensitive information with tact and discretion Desirable Experienc Experience within higher education, partnerships or academic administration If you are a proactive administrator with excellent attention to detail and enjoy working in a structured and collaborative environment, we would love to hear from you. Click 'Apply' today. Pertemps and The Open University are committed to creating an inclusive environment and welcome applications from candidates from all backgrounds.
May 16, 2026
Seasonal
Exam Board Admin Assistant The Open University Temporary Contract Start date: 26th May- 1st October 2026 14.16 pay rate Full-time hours 37hrs per week (9am to 5pm Monday to Thursday & 4:30pm finish on Fridays!) Hybrid Working - Milton Keynes MK7 6AA ( 2-3 times on site between Tuesday, Wednesday, Thursday, extra days where required to meet deadlines so must be local to campus). Pertemps are recruiting for an organised and detail-focused Exam Board Assistant to support The Open University's Business Development Unit during their busy summer peak period. This is an excellent opportunity for an experienced administrator looking to gain experience within higher education and academic governance. This position offers the opportunity to work within a collaborative and professional environment, supporting essential academic processes that directly impact student progression and award outcomes. Full commitment to the placement period is essential to support the team through their peak, with full training and ongoing support provided. The Role You will support the end-to-end administration of Exam Board activity, ensuring processes are completed accurately, professionally and within required deadlines. You will also provide wider operational support to help maintain the smooth running of office activities and shared services across the department. Key Responsibilities Coordinate and support the scheduling and administration of Exam Boards for OU-validated provision Process and check award lists received from partner institutions, ensuring all student details are accurate and complete Update and maintain internal systems, databases and tracking spreadsheets with a high level of accuracy Manage workflows and progress documentation through approval stages, ensuring service level agreements and deadlines are met Support OU representatives and External Examiners throughout the Exam Board process Carry out pre-board checks to ensure documentation and board arrangements are compliant and ready for review Record, track and follow up board decisions, ensuring outcomes are logged and processed correctly Monitor exceptions, irregularities and complex cases, escalating issues where appropriate Maintain accurate audit trails and ensure reports and tracking systems remain up to date at all times Coordinate certificate processing and dispatch activities for partner organisations Support finance administration processes, including claims processing and repetitive system-based tasks Work collaboratively across teams while following established processes and procedures Proactively raise queries and seek guidance when required to ensure accuracy and compliance Support office operations and general administrative activities as required Work collaboratively across teams within a busy and fast-paced environment Skills and Experience Required Previous administration experience, including working with spreadsheets and databases Strong Microsoft Office skills, particularly Excel, Outlook and Word Process driven, managing repetitive tasks and able to problem solve. Ability to learn new systems quickly - Salesforce experience is beneficial. High level of accuracy and attention to detail Strong organisational and time-management skills Ability to prioritise workloads and adapt to changing demands Confident working independently and as part of a team Professional and approachable communication style Ability to handle sensitive information with tact and discretion Desirable Experienc Experience within higher education, partnerships or academic administration If you are a proactive administrator with excellent attention to detail and enjoy working in a structured and collaborative environment, we would love to hear from you. Click 'Apply' today. Pertemps and The Open University are committed to creating an inclusive environment and welcome applications from candidates from all backgrounds.
Engineering Administrator (Field Service) 26,000 + 24 days holiday + Flexitime + benefits Exeter Are you an experienced service advisor or administrator looking to further your career with a well-established company supplying to clients globally? Are you looking to work for a company that offers excellent benefits, work-life balance and the opportunity to train, develop and further your career? On offer is a Service & Warranty Advisor / Engineering Administrator role where you will manage all customer and retailer communication into the Service & Warranty department, ensuring that all communications (phone/email/web) are correctly logged on the company CRM system and appropriately processed to a satisfactory resolution. This role requires the skill to resolve customers' issues in a swift, successful, and diplomatic manner, regardless of the circumstances The role: To handle calls, email enquiries and issues covering all aspects of the customer base, ensuring CRM is accurately updated Support the TCSA Team (Technical Customer Service Advisor) in the process of administrative procedures Support the customer base with general enquiries and process genuine warranty claims quickly through workflow Manage inbound service request bookings on CRM system General customer communications The person: Previous experience in a customer service role Excellent communication and organisation skills If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference: BBBH24642B We are an equal opportunity employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
May 16, 2026
Full time
Engineering Administrator (Field Service) 26,000 + 24 days holiday + Flexitime + benefits Exeter Are you an experienced service advisor or administrator looking to further your career with a well-established company supplying to clients globally? Are you looking to work for a company that offers excellent benefits, work-life balance and the opportunity to train, develop and further your career? On offer is a Service & Warranty Advisor / Engineering Administrator role where you will manage all customer and retailer communication into the Service & Warranty department, ensuring that all communications (phone/email/web) are correctly logged on the company CRM system and appropriately processed to a satisfactory resolution. This role requires the skill to resolve customers' issues in a swift, successful, and diplomatic manner, regardless of the circumstances The role: To handle calls, email enquiries and issues covering all aspects of the customer base, ensuring CRM is accurately updated Support the TCSA Team (Technical Customer Service Advisor) in the process of administrative procedures Support the customer base with general enquiries and process genuine warranty claims quickly through workflow Manage inbound service request bookings on CRM system General customer communications The person: Previous experience in a customer service role Excellent communication and organisation skills If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference: BBBH24642B We are an equal opportunity employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
We are seeking a highly organised Sales Support Administrator to join a busy and established team. The successful candidate will play a vital role in supporting the sales department by providing administrative/sales support to the sales team and maintaining customer relationships. This role involves managing sales documentation, processing orders and maintaining customer records. Duties Process sales orders, quotations, and invoices accurately and in a timely manner. Maintain and update customer portal. Handle customer inquiries, complaints and follow ups. Raise and respond to enquiries Speak with other departments to ensure customer journey runs smoothly without delays. Monitor and respond to enquiries in the mailboxes. Checking orders, looking at data and sales reporting Understanding products and customers Process warranty claims. Raise any issues or delays with relevant dept Skills Proven experience in sales administration, sales support or sales/administrative roles. Proficiency in MS Office (Excel, Word, Office) Experience with CRM software Strong Organisational and multitasking skills Excellent written and verbal communication skills Attention to detail and high level of accuracy Ability to work independently and as part of a team If you would be interested please apply now
May 16, 2026
Full time
We are seeking a highly organised Sales Support Administrator to join a busy and established team. The successful candidate will play a vital role in supporting the sales department by providing administrative/sales support to the sales team and maintaining customer relationships. This role involves managing sales documentation, processing orders and maintaining customer records. Duties Process sales orders, quotations, and invoices accurately and in a timely manner. Maintain and update customer portal. Handle customer inquiries, complaints and follow ups. Raise and respond to enquiries Speak with other departments to ensure customer journey runs smoothly without delays. Monitor and respond to enquiries in the mailboxes. Checking orders, looking at data and sales reporting Understanding products and customers Process warranty claims. Raise any issues or delays with relevant dept Skills Proven experience in sales administration, sales support or sales/administrative roles. Proficiency in MS Office (Excel, Word, Office) Experience with CRM software Strong Organisational and multitasking skills Excellent written and verbal communication skills Attention to detail and high level of accuracy Ability to work independently and as part of a team If you would be interested please apply now
Employee Benefits Administrator Location: Maidstone / Remote / Hybrid Package: £Negotiable + Bonus + Benefits This is an exciting opportunity to build a career at one of the UK's leading financial advisory firms. The company is extremely well respected in the industry, having won multiple awards and being frequently quoted in leading newspapers, such as the Financial Times and The Independent. There is a vibrant entrepreneurial environment where everyone's views and opinions are taken seriously, allowing everyone to contribute to the growth and success of the company. We're a team and have an excellent culture of looking after and supporting each other. About the role: You will work alongside the existing administration team to provide support to our team of Employee Benefits Consultants. You will also work closely with clients and insurers. The main duties of the role include: Gaining quotations from the UK's leading group risk / health insurers Putting together client facing reports detailing our market research Supporting with scheme underwriting by liaising with clients and insurers Supporting with scheme claims by liaising with clients and insurers Supporting Consultants process new business and renewals to meet deadlines Producing suitability letters for clients detailing our recommendation(s) Data migration of client file information for external compliance checks General administration and helping to answer ad hoc client queries Answering group phone calls Required skills: You'll already have experience working as an administrator within an employee benefit consultancy / Financial Services provider, with working knowledge of Group health and risk insurance and group pensions. What we can offer you: A negotiable basic Salary, annual bonus structure 25 days paid holiday, plus bank holidays (based on full time hours of 35 hours per week) Paid day off for your birthday 5% employer pension contributions 2x salary death in service benefit Health cash plan insurance Private Medical Insurance Access to remote (app based) GP services Access to a health & wellbeing app where you can earn rewards Access to a discounted shopping platform Hybrid working options are available - subject to training status Full support for professional qualifications (including full funding)
May 16, 2026
Full time
Employee Benefits Administrator Location: Maidstone / Remote / Hybrid Package: £Negotiable + Bonus + Benefits This is an exciting opportunity to build a career at one of the UK's leading financial advisory firms. The company is extremely well respected in the industry, having won multiple awards and being frequently quoted in leading newspapers, such as the Financial Times and The Independent. There is a vibrant entrepreneurial environment where everyone's views and opinions are taken seriously, allowing everyone to contribute to the growth and success of the company. We're a team and have an excellent culture of looking after and supporting each other. About the role: You will work alongside the existing administration team to provide support to our team of Employee Benefits Consultants. You will also work closely with clients and insurers. The main duties of the role include: Gaining quotations from the UK's leading group risk / health insurers Putting together client facing reports detailing our market research Supporting with scheme underwriting by liaising with clients and insurers Supporting with scheme claims by liaising with clients and insurers Supporting Consultants process new business and renewals to meet deadlines Producing suitability letters for clients detailing our recommendation(s) Data migration of client file information for external compliance checks General administration and helping to answer ad hoc client queries Answering group phone calls Required skills: You'll already have experience working as an administrator within an employee benefit consultancy / Financial Services provider, with working knowledge of Group health and risk insurance and group pensions. What we can offer you: A negotiable basic Salary, annual bonus structure 25 days paid holiday, plus bank holidays (based on full time hours of 35 hours per week) Paid day off for your birthday 5% employer pension contributions 2x salary death in service benefit Health cash plan insurance Private Medical Insurance Access to remote (app based) GP services Access to a health & wellbeing app where you can earn rewards Access to a discounted shopping platform Hybrid working options are available - subject to training status Full support for professional qualifications (including full funding)
Claims Administrator Immediate Start Central Nottingham £13.00 per hour Weekly Pay Full Time 3 Month Temporary Assignment SF have partnered exclusively with a Central Nottingha business to help recruit 4 susccessful candidates to join our clients Claims department to join a busy team based in Central Nottingham. This is a fast paced administrative role focused on reviewing and checking insurance claims for accuracy before cases are passed to the Claims Team. No customer service or phone based work involved. Key duties include: Reviewing and validating claims data Working across multiple systems simultaneously Ensuring accuracy and attention to detail at all times Supporting a high-volume administrative function The ideal candidate will have: Previous administration experience Strong attention to detail Confidence using multiple systems The ability to work efficiently in a busy environment Candidates must be immediately available and able to commit to the full 3 month assignment. Please send your CV for immediate consideration.
May 16, 2026
Seasonal
Claims Administrator Immediate Start Central Nottingham £13.00 per hour Weekly Pay Full Time 3 Month Temporary Assignment SF have partnered exclusively with a Central Nottingha business to help recruit 4 susccessful candidates to join our clients Claims department to join a busy team based in Central Nottingham. This is a fast paced administrative role focused on reviewing and checking insurance claims for accuracy before cases are passed to the Claims Team. No customer service or phone based work involved. Key duties include: Reviewing and validating claims data Working across multiple systems simultaneously Ensuring accuracy and attention to detail at all times Supporting a high-volume administrative function The ideal candidate will have: Previous administration experience Strong attention to detail Confidence using multiple systems The ability to work efficiently in a busy environment Candidates must be immediately available and able to commit to the full 3 month assignment. Please send your CV for immediate consideration.
We are seeking a detail-oriented and proactive Financial Planning Administrator to join a well-established financial planning team in Nottingham. This role focuses on delivering high-quality administrative, technical, and back-office support to ensure a smooth and compliant service for clients, while providing opportunities to develop knowledge and experience in financial planning. The role also involves supporting and training Junior Administrators within the team. Key Responsibilities: Submit new business applications and manage them through to completion, resolving any issues and keeping advisers updated. Liaise with product providers to obtain valuations, quotes, and other information for advisers. Prepare annual review letters and other client communications. Process protection applications, bereavement claims, bond assignments, and surrenders, ensuring timely follow-up. Perform fee reconciliation and resolve discrepancies. Run reports to ensure adviser payments are accurate and on time. Maintain internal logs and back-office records, including DB Transfer Log and Letters of Authority. Professionally respond to client queries via telephone and email. Manage meeting room bookings, incoming/outgoing post, and document preparation. Support the wider support team, providing assistance and training where required. Ensure all tasks comply with company policies, procedures, and regulatory requirements. Continuously build knowledge and experience in financial planning processes and industry standards. Undertake reasonable ad-hoc tasks as required. Requirements Strong understanding of financial planning processes and compliance requirements. Proficient in Microsoft Office applications. Excellent organisational skills, with the ability to prioritise and work independently. Clear and concise written and verbal communication skills. High attention to detail and accuracy. Strong interpersonal skills and a team-oriented approach. Flexible, adaptable, and able to manage multiple tasks simultaneously.
May 15, 2026
Full time
We are seeking a detail-oriented and proactive Financial Planning Administrator to join a well-established financial planning team in Nottingham. This role focuses on delivering high-quality administrative, technical, and back-office support to ensure a smooth and compliant service for clients, while providing opportunities to develop knowledge and experience in financial planning. The role also involves supporting and training Junior Administrators within the team. Key Responsibilities: Submit new business applications and manage them through to completion, resolving any issues and keeping advisers updated. Liaise with product providers to obtain valuations, quotes, and other information for advisers. Prepare annual review letters and other client communications. Process protection applications, bereavement claims, bond assignments, and surrenders, ensuring timely follow-up. Perform fee reconciliation and resolve discrepancies. Run reports to ensure adviser payments are accurate and on time. Maintain internal logs and back-office records, including DB Transfer Log and Letters of Authority. Professionally respond to client queries via telephone and email. Manage meeting room bookings, incoming/outgoing post, and document preparation. Support the wider support team, providing assistance and training where required. Ensure all tasks comply with company policies, procedures, and regulatory requirements. Continuously build knowledge and experience in financial planning processes and industry standards. Undertake reasonable ad-hoc tasks as required. Requirements Strong understanding of financial planning processes and compliance requirements. Proficient in Microsoft Office applications. Excellent organisational skills, with the ability to prioritise and work independently. Clear and concise written and verbal communication skills. High attention to detail and accuracy. Strong interpersonal skills and a team-oriented approach. Flexible, adaptable, and able to manage multiple tasks simultaneously.
Are you a proactive administrator with a keen eye for detail and experience in contract or project support? Do you thrive in a small-team environment where you can work independently and take ownership of diverse tasks? Our client is looking for a Project & Contract Support Administrator to provide essential day-to-day management support. From processing financial documents and tracking contractual variations to maintaining robust IT systems and document control, you will be the backbone of the department s compliance and governance activities. The Role As the Project & Contract Support Administrator , you ll: Support the SPC Management team in delivering complex contractual obligations across financial, legal, and operational activities. Maintain IT systems and databases , ensuring accurate data input, reporting, and high-level document management. Manage financial administrative tasks , including processing authorised invoices, raising purchase orders, and maintaining financial tracking spreadsheets. Track contractual documentation , keeping precise records of variation orders, concession agreements, and damage claims. Operate document control systems , ensuring filing structures are maintained, archived, and managed effectively. Coordinate governance activities , including collating monthly reports, taking meeting minutes, and undertaking compliance audits. Liaise with external stakeholders , acting as a professional point of contact for service providers and clients. Manage Health & Safety records , ensuring all compliance documentation is up to date and filed correctly. Your Skills To be successful in the role of Project & Contract Support Administrator , you ll bring: Proven experience in an administrative, project support, or contract support role (FM, PFI, or Asset Management experience is highly desirable). Strong organizational skills , with the ability to prioritize a busy workload and meet tight deadlines under pressure. Technical proficiency in Microsoft Office (Excel, Word, Outlook) and experience working with complex databases and document control systems. Excellent communication skills , with the ability to manage stakeholder relationships professionally. Exceptional attention to detail , ensuring accuracy across financial tracking and legal documentation. A proactive and self-motivated mindset , comfortable working both independently and collaboratively within a small team. What s In It For You? Joining Semperian means becoming part of a leading asset management firm that values professional reliability and excellence. This role provides: A stable and professional working environment within a specialist department. Exposure to high-level contract management and governance processes. A varied and engaging workload where no two days are the same. The opportunity to develop your skills in financial tracking and compliance auditing. A supportive team culture that encourages independence and adaptability. How to Apply? To apply for the position of Project Support, click Apply Now and send your CV to Alfie Young. Interviews are taking place now, so don't miss your chance to join this exciting team!
May 15, 2026
Full time
Are you a proactive administrator with a keen eye for detail and experience in contract or project support? Do you thrive in a small-team environment where you can work independently and take ownership of diverse tasks? Our client is looking for a Project & Contract Support Administrator to provide essential day-to-day management support. From processing financial documents and tracking contractual variations to maintaining robust IT systems and document control, you will be the backbone of the department s compliance and governance activities. The Role As the Project & Contract Support Administrator , you ll: Support the SPC Management team in delivering complex contractual obligations across financial, legal, and operational activities. Maintain IT systems and databases , ensuring accurate data input, reporting, and high-level document management. Manage financial administrative tasks , including processing authorised invoices, raising purchase orders, and maintaining financial tracking spreadsheets. Track contractual documentation , keeping precise records of variation orders, concession agreements, and damage claims. Operate document control systems , ensuring filing structures are maintained, archived, and managed effectively. Coordinate governance activities , including collating monthly reports, taking meeting minutes, and undertaking compliance audits. Liaise with external stakeholders , acting as a professional point of contact for service providers and clients. Manage Health & Safety records , ensuring all compliance documentation is up to date and filed correctly. Your Skills To be successful in the role of Project & Contract Support Administrator , you ll bring: Proven experience in an administrative, project support, or contract support role (FM, PFI, or Asset Management experience is highly desirable). Strong organizational skills , with the ability to prioritize a busy workload and meet tight deadlines under pressure. Technical proficiency in Microsoft Office (Excel, Word, Outlook) and experience working with complex databases and document control systems. Excellent communication skills , with the ability to manage stakeholder relationships professionally. Exceptional attention to detail , ensuring accuracy across financial tracking and legal documentation. A proactive and self-motivated mindset , comfortable working both independently and collaboratively within a small team. What s In It For You? Joining Semperian means becoming part of a leading asset management firm that values professional reliability and excellence. This role provides: A stable and professional working environment within a specialist department. Exposure to high-level contract management and governance processes. A varied and engaging workload where no two days are the same. The opportunity to develop your skills in financial tracking and compliance auditing. A supportive team culture that encourages independence and adaptability. How to Apply? To apply for the position of Project Support, click Apply Now and send your CV to Alfie Young. Interviews are taking place now, so don't miss your chance to join this exciting team!
S Guest Consultancy Services Ltd
Whitgreave, Staffordshire
We are currently recruiting for a Parts Advisor to join our clients team. The successful candidate will be responsible for managing parts inventory, assisting customers, and ensuring smooth communication between departments This successful candidate will learn all areas of this busy parts department and will be able to assist or cover for any job role within the department . Duties Assist customers in identifying and selecting the correct parts, providing excellent phone etiquette and customer service Manage and update parts inventory using Microsoft Excel and other organisational tools Process orders accurately and efficiently, ensuring timely delivery or collection of parts Maintain a clean and organised parts department, adhering to safety standards Communicate effectively with suppliers and internal teams regarding stock levels and order status Support maintenance activities related to parts storage and handling Keep detailed records of transactions, returns, and warranty claims Provide technical advice on maintenance procedures when required Experience Previous experience in a similar Parts Advisor / Sales Administrator or customer service role within the automotive or maintenance industry is preferred Experience with Kerridge would be ideal Proficiency in Microsoft Excel and basic computer skills are essential Excellent communication skills, both verbal and written, with a professional phone manner Organisational skills with the ability to multitask in a fast-paced environment Knowledge of vehicle maintenance or technical understanding of parts is beneficial but not mandatory Monday - Friday 8am - 5pm Parking onsite
May 15, 2026
Full time
We are currently recruiting for a Parts Advisor to join our clients team. The successful candidate will be responsible for managing parts inventory, assisting customers, and ensuring smooth communication between departments This successful candidate will learn all areas of this busy parts department and will be able to assist or cover for any job role within the department . Duties Assist customers in identifying and selecting the correct parts, providing excellent phone etiquette and customer service Manage and update parts inventory using Microsoft Excel and other organisational tools Process orders accurately and efficiently, ensuring timely delivery or collection of parts Maintain a clean and organised parts department, adhering to safety standards Communicate effectively with suppliers and internal teams regarding stock levels and order status Support maintenance activities related to parts storage and handling Keep detailed records of transactions, returns, and warranty claims Provide technical advice on maintenance procedures when required Experience Previous experience in a similar Parts Advisor / Sales Administrator or customer service role within the automotive or maintenance industry is preferred Experience with Kerridge would be ideal Proficiency in Microsoft Excel and basic computer skills are essential Excellent communication skills, both verbal and written, with a professional phone manner Organisational skills with the ability to multitask in a fast-paced environment Knowledge of vehicle maintenance or technical understanding of parts is beneficial but not mandatory Monday - Friday 8am - 5pm Parking onsite
Our client, a reputable multi-franchise approved commercial vehicle dealer group with multiple centres across South West England, is seeking a dedicated Vehicle Warranty Administrator to join their Avonmouth branch. This role offers an excellent opportunity for experienced administration professionals to work within a leading automotive environment. As a Vehicle Warranty Administrator, you will play a key part in ensuring smooth warranty processing, accurate claims, and high levels of customer satisfaction. Benefits Of A Warranty Administrator: Starting salary approximately 30,000 per annum, dependent on experience 30 days holiday annually, including bank holidays Access to manufacturer-accredited training and ongoing development programmes Company pension scheme Private healthcare provisions and other employee benefits Opportunity to work with a well-established, industry-leading commercial vehicle brand Working hours: 40 hours per week, Monday to Friday, 8:30am - 5:00pm Duties Of A Warranty Administrator: Prepare and submit warranty claims directly to manufacturers for payment Check and reconcile weekly warranty statements, query overdue claims, and resolve discrepancies Ensure all warranty documentation complies with manufacturer policies and standards Collate and process invoices and warranty claims with total accuracy Complete all repair order documentation thoroughly and correctly Manage policy claims efficiently, ensuring accurate customer reimbursements Control and reconcile warranty credits, managing discrepancies effectively Maintain high standards in handling displaced material returned to manufacturers Liaise across departments to ensure seamless warranty administration Requirements Of A Warranty Administrator: Previous experience in an administrative or clerical role, ideally within the automotive sector Strong data entry and organisational skills with meticulous attention to detail Excellent communication skills and a customer-focused approach Ability to work collaboratively with colleagues across different departments Knowledge of vehicle warranty administration is advantageous but not essential Familiarity with commercial vehicles and automotive industry practices is a plus This Vehicle Warranty Administrator role provides a rewarding career path within a dynamic automotive environment. Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Avonmouth and Bristol, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
May 15, 2026
Full time
Our client, a reputable multi-franchise approved commercial vehicle dealer group with multiple centres across South West England, is seeking a dedicated Vehicle Warranty Administrator to join their Avonmouth branch. This role offers an excellent opportunity for experienced administration professionals to work within a leading automotive environment. As a Vehicle Warranty Administrator, you will play a key part in ensuring smooth warranty processing, accurate claims, and high levels of customer satisfaction. Benefits Of A Warranty Administrator: Starting salary approximately 30,000 per annum, dependent on experience 30 days holiday annually, including bank holidays Access to manufacturer-accredited training and ongoing development programmes Company pension scheme Private healthcare provisions and other employee benefits Opportunity to work with a well-established, industry-leading commercial vehicle brand Working hours: 40 hours per week, Monday to Friday, 8:30am - 5:00pm Duties Of A Warranty Administrator: Prepare and submit warranty claims directly to manufacturers for payment Check and reconcile weekly warranty statements, query overdue claims, and resolve discrepancies Ensure all warranty documentation complies with manufacturer policies and standards Collate and process invoices and warranty claims with total accuracy Complete all repair order documentation thoroughly and correctly Manage policy claims efficiently, ensuring accurate customer reimbursements Control and reconcile warranty credits, managing discrepancies effectively Maintain high standards in handling displaced material returned to manufacturers Liaise across departments to ensure seamless warranty administration Requirements Of A Warranty Administrator: Previous experience in an administrative or clerical role, ideally within the automotive sector Strong data entry and organisational skills with meticulous attention to detail Excellent communication skills and a customer-focused approach Ability to work collaboratively with colleagues across different departments Knowledge of vehicle warranty administration is advantageous but not essential Familiarity with commercial vehicles and automotive industry practices is a plus This Vehicle Warranty Administrator role provides a rewarding career path within a dynamic automotive environment. Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Avonmouth and Bristol, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
Business Administrator, NIMDTA, £12.75 hour, immediate start Your new company Hays are recruiting on behalf of the Northern Ireland Medical and Dental Training Agency for a Business Management Administrator Your new role As a Business Management Administrator, you will play a key role in supporting the day-to-day running of the Business Management function. You will provide a wide range of administrative support, helping to ensure processes run smoothly and efficiently.Your responsibilities will include: Processing applications, claims, and administrative documentationManaging shared inboxes and responding to enquiriesMaintaining accurate records and databasesSupporting procurement, bookings, and travel arrangementsAssisting with financial tracking and reportingProviding reception cover and meeting coordinationActing as a key point of contact for staff and external stakeholders What you'll need to succeed 5 GCSEs (including English and Maths) or equivalent, or at least 18 months' relevant administrative experienceExperience using Microsoft Office (Word, Excel, Outlook)Strong organisational skills with the ability to prioritise tasks and meet deadlinesExcellent communication skills, both written and verbalAbility to work independently and as part of a teamGood attention to detail and accuracy What you'll get in return £12.75 per hourFull-time hours (37.5 per week) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 15, 2026
Seasonal
Business Administrator, NIMDTA, £12.75 hour, immediate start Your new company Hays are recruiting on behalf of the Northern Ireland Medical and Dental Training Agency for a Business Management Administrator Your new role As a Business Management Administrator, you will play a key role in supporting the day-to-day running of the Business Management function. You will provide a wide range of administrative support, helping to ensure processes run smoothly and efficiently.Your responsibilities will include: Processing applications, claims, and administrative documentationManaging shared inboxes and responding to enquiriesMaintaining accurate records and databasesSupporting procurement, bookings, and travel arrangementsAssisting with financial tracking and reportingProviding reception cover and meeting coordinationActing as a key point of contact for staff and external stakeholders What you'll need to succeed 5 GCSEs (including English and Maths) or equivalent, or at least 18 months' relevant administrative experienceExperience using Microsoft Office (Word, Excel, Outlook)Strong organisational skills with the ability to prioritise tasks and meet deadlinesExcellent communication skills, both written and verbalAbility to work independently and as part of a teamGood attention to detail and accuracy What you'll get in return £12.75 per hourFull-time hours (37.5 per week) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Are you an experienced IFA Administrator who thrives in a high-trust role and is ready to step into an Executive PA job supporting Financial Adviser's? This is an excellent opportunity to take on a varied, influential position at the centre of a highly professional advice business. In this role, you will provide first-class executive support to a Senior Adviser while managing a wide range of technical IFA administration tasks. You will be the go-to person for diary management, client coordination, new business processing and preparation of high-quality client materials. This is a highly valued position where your organisation, accuracy and discretion will make a real difference to the Adviser's ability to deliver exceptional client service. Day to day, you will support client meetings, prepare valuations and suitability-related information, process new business, manage provider liaison, track cases through to completion and assist with key projects. You will also act as a trusted gatekeeper, handling sensitive information and ensuring the Adviser's workload, priorities and communications run smoothly. This role would suit someone with strong IFA administration experience who is confident working independently, enjoys responsibility and is looking for a long-term, impactful position. IFA Administrator requirements • You must have a minimum 2 years Financial Services experience with IFA admin background • You should have experience preparing valuations, cashflow inputs and fund switch reports • You should have a strong understanding of IFA processes and FCA compliance • You should have new business processing experience (investments, pensions, protection) • Strong MS Office skills • ideally you should have experience using Curo • Experience handling death claims The Company You will be joining a well-established Independent Financial Advice firm known for professional standards, strong client relationships and a supportive internal culture. The business is continuing to grow steadily, creating development opportunities for dedicated, high-performing team members. IFA Administrator Benefits • Salary up to £35k • Full time office based role • Supportive team culture with long-term career potential • Opportunity to work directly with a Senior Adviser in a trusted position Location Office based in Blaby, Leicester. Ideally you will live within a reasonable commuting distance. If this sounds like the next step you are looking for, we would love to receive your application. Liability and Disclaimer Whilst Premier Jobs UK uses all reasonable efforts to ensure the information contained in our adverts including any salary, benefits or on target earnings are accurate, we give no representation or warranty in respect of such information. No liability is accepted by Premier Jobs UK for any loss or damage which may arise out of any person relying on or using any information
May 15, 2026
Full time
Are you an experienced IFA Administrator who thrives in a high-trust role and is ready to step into an Executive PA job supporting Financial Adviser's? This is an excellent opportunity to take on a varied, influential position at the centre of a highly professional advice business. In this role, you will provide first-class executive support to a Senior Adviser while managing a wide range of technical IFA administration tasks. You will be the go-to person for diary management, client coordination, new business processing and preparation of high-quality client materials. This is a highly valued position where your organisation, accuracy and discretion will make a real difference to the Adviser's ability to deliver exceptional client service. Day to day, you will support client meetings, prepare valuations and suitability-related information, process new business, manage provider liaison, track cases through to completion and assist with key projects. You will also act as a trusted gatekeeper, handling sensitive information and ensuring the Adviser's workload, priorities and communications run smoothly. This role would suit someone with strong IFA administration experience who is confident working independently, enjoys responsibility and is looking for a long-term, impactful position. IFA Administrator requirements • You must have a minimum 2 years Financial Services experience with IFA admin background • You should have experience preparing valuations, cashflow inputs and fund switch reports • You should have a strong understanding of IFA processes and FCA compliance • You should have new business processing experience (investments, pensions, protection) • Strong MS Office skills • ideally you should have experience using Curo • Experience handling death claims The Company You will be joining a well-established Independent Financial Advice firm known for professional standards, strong client relationships and a supportive internal culture. The business is continuing to grow steadily, creating development opportunities for dedicated, high-performing team members. IFA Administrator Benefits • Salary up to £35k • Full time office based role • Supportive team culture with long-term career potential • Opportunity to work directly with a Senior Adviser in a trusted position Location Office based in Blaby, Leicester. Ideally you will live within a reasonable commuting distance. If this sounds like the next step you are looking for, we would love to receive your application. Liability and Disclaimer Whilst Premier Jobs UK uses all reasonable efforts to ensure the information contained in our adverts including any salary, benefits or on target earnings are accurate, we give no representation or warranty in respect of such information. No liability is accepted by Premier Jobs UK for any loss or damage which may arise out of any person relying on or using any information
University and College Union have a new opportunity for a Member Wellbeing Official! Reference Number: MWO1 Salary: £65,151 inclusive of London Allowance Hours: 35 per week Contract: Permanent and full time Location: Carlow Street, London, NW1 7LH Closing Date: Thursday 4 June 2026 at 10.00 am About Us: The University and College Union (UCU) represents over 120,000 academics, lecturers, trainers, instructors, researchers, managers, administrators, computer staff, librarians and postgraduates in universities, colleges, prisons, adult education and training organisations across the UK. We also have members in the private sector, for example in private training agencies and language schools, as well as members working on a freelance basis. Students training to teach in post-school education also belong to UCU. Member Wellbeing Official About the role: The postholder will be a point of contact for UCU members and staff on casework, policy and training relating to cases involving gender-based violence (GBV), sexual harassment, and complex discrimination cases; they will contribute to supporting a network of activists who will train others in this area of casework. Member Wellbeing Official Key Responsibilities: - To provide guidance and support for UCU staff and branch officers representing members with problems and disputes arising from issues in their employment relating to GBV, sexual harassment, and complex discrimination claims - To be a first point of contact and support for UCU members in areas related to GBV if they are unable to approach their local branch or regional office - To liaise with UCU regional caseworkers dealing with individual casework involving GBV, sexual harassment, and complex discrimination claims - In collaboration with UCU caseworkers, to assist and support members in relation to external bodies such as ACAS, and at formal and informal mediation - To ensure the maintenance of required and appropriate confidentiality in respect of all casework Member Wellbeing Official You: - Educated to GCSE level or equivalent experience (inc. maths & English) - An in-depth understanding of GBV and the power structures that underpin it - An understanding of how issues relating to GBV intersect with other areas of UCU s work in further and higher education - Demonstrable experience of a survivor-centred approach to harm reduction and/or the prevention of GBV in the workplace - Considerable experience of facilitating, developing and delivering training - Experience of advocacy and representation Benefits of working for the University and College Union We offer a number of financial and welfare benefits to support our employees, highlights include: - Supportive Family Policies: Embrace family life with enhanced Maternity, Adoption, Paternity, and Shared Parental Leave schemes - Health and Well-being Support: Access to confidential counselling 24/7 through our Employee Assistance Programme; advice and face-to-face intervention from via our Physiotherapy Advice Line; healthcare assessment - Flexible Working: Take advantage of our Flexitime scheme, allowing you to tailor your work hours within our Work Life Balance policy - Financial Assistance: Benefit from being enrolled in the Universities Superannuation Scheme (USS), childcare support, interest-free season ticket loans, and assistance with the cost of eyesight testing and glasses for DSE use - Training and Development: Elevate your skills with tailored training, developmental support, and access to live and on demand courses available through our online training platform Note: working arrangements UCU requires its employees to work from their office/in the field for at least 60% of their working week. They may apply to work from home for the remaining 40% but UCU cannot guarantee that this will be agreed. Diversity & Inclusion Monitoring We need your support to make sure our employees come from a variety of backgrounds, so we especially welcome applications from disadvantaged communities. Even if you are not selected, it would be really helpful if you could complete the diversity & inclusion data when you apply for this role, because we can make sure we are encouraging a diverse mixture of candidates to apply. Thank you very much. Equal Opportunities UCU is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are happy to accept applications in alternative formats from applicants who, for reasons of disability, may find it difficult to fill in our standard form. Please see the advert on our website for further details. Closing date for applications: Thursday 4 June 2026 at 10 am. Interview date : Thursday 2 July 2026 To submit your application for this exciting Member Wellbeing Official opportunity, please click Apply now!
May 14, 2026
Full time
University and College Union have a new opportunity for a Member Wellbeing Official! Reference Number: MWO1 Salary: £65,151 inclusive of London Allowance Hours: 35 per week Contract: Permanent and full time Location: Carlow Street, London, NW1 7LH Closing Date: Thursday 4 June 2026 at 10.00 am About Us: The University and College Union (UCU) represents over 120,000 academics, lecturers, trainers, instructors, researchers, managers, administrators, computer staff, librarians and postgraduates in universities, colleges, prisons, adult education and training organisations across the UK. We also have members in the private sector, for example in private training agencies and language schools, as well as members working on a freelance basis. Students training to teach in post-school education also belong to UCU. Member Wellbeing Official About the role: The postholder will be a point of contact for UCU members and staff on casework, policy and training relating to cases involving gender-based violence (GBV), sexual harassment, and complex discrimination cases; they will contribute to supporting a network of activists who will train others in this area of casework. Member Wellbeing Official Key Responsibilities: - To provide guidance and support for UCU staff and branch officers representing members with problems and disputes arising from issues in their employment relating to GBV, sexual harassment, and complex discrimination claims - To be a first point of contact and support for UCU members in areas related to GBV if they are unable to approach their local branch or regional office - To liaise with UCU regional caseworkers dealing with individual casework involving GBV, sexual harassment, and complex discrimination claims - In collaboration with UCU caseworkers, to assist and support members in relation to external bodies such as ACAS, and at formal and informal mediation - To ensure the maintenance of required and appropriate confidentiality in respect of all casework Member Wellbeing Official You: - Educated to GCSE level or equivalent experience (inc. maths & English) - An in-depth understanding of GBV and the power structures that underpin it - An understanding of how issues relating to GBV intersect with other areas of UCU s work in further and higher education - Demonstrable experience of a survivor-centred approach to harm reduction and/or the prevention of GBV in the workplace - Considerable experience of facilitating, developing and delivering training - Experience of advocacy and representation Benefits of working for the University and College Union We offer a number of financial and welfare benefits to support our employees, highlights include: - Supportive Family Policies: Embrace family life with enhanced Maternity, Adoption, Paternity, and Shared Parental Leave schemes - Health and Well-being Support: Access to confidential counselling 24/7 through our Employee Assistance Programme; advice and face-to-face intervention from via our Physiotherapy Advice Line; healthcare assessment - Flexible Working: Take advantage of our Flexitime scheme, allowing you to tailor your work hours within our Work Life Balance policy - Financial Assistance: Benefit from being enrolled in the Universities Superannuation Scheme (USS), childcare support, interest-free season ticket loans, and assistance with the cost of eyesight testing and glasses for DSE use - Training and Development: Elevate your skills with tailored training, developmental support, and access to live and on demand courses available through our online training platform Note: working arrangements UCU requires its employees to work from their office/in the field for at least 60% of their working week. They may apply to work from home for the remaining 40% but UCU cannot guarantee that this will be agreed. Diversity & Inclusion Monitoring We need your support to make sure our employees come from a variety of backgrounds, so we especially welcome applications from disadvantaged communities. Even if you are not selected, it would be really helpful if you could complete the diversity & inclusion data when you apply for this role, because we can make sure we are encouraging a diverse mixture of candidates to apply. Thank you very much. Equal Opportunities UCU is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are happy to accept applications in alternative formats from applicants who, for reasons of disability, may find it difficult to fill in our standard form. Please see the advert on our website for further details. Closing date for applications: Thursday 4 June 2026 at 10 am. Interview date : Thursday 2 July 2026 To submit your application for this exciting Member Wellbeing Official opportunity, please click Apply now!