41 jobs found

A leading IT Consultancy is seeking a ServiceNow Developer Consultant on a contract basis. You must hold an active SC Clearance The Senior Technical Consultant/Senior ServiceNow Developer is responsible for designing, configuring, and delivering scalable, high-quality ServiceNow solutions across key modules including ITSM, ITOM, and Employee Centre. This is a hands-on role requiring strong expertise in end-to-end ServiceNow implementation, from requirements gathering through to deployment and optimisation. The consultant works closely with business and technical stakeholders to capture requirements, define user stories, and translate them into robust platform solutions that enhance service management, operational visibility, and employee experience. Key responsibilities include configuring core ServiceNow capabilities such as workflows, forms, catalog items, knowledge management, self-service portals, and automation, while ensuring solutions are aligned with platform best practices and governance standards. The role also involves developing and supporting integrations using ServiceNow APIs, IntegrationHub, and MID Server, enabling seamless connectivity across enterprise systems. In addition, the consultant supports ITOM capabilities, including CMDB, Discovery, Service Mapping, and Event Management, contributing to improved visibility and reliability of services. The role demands a strong focus on quality, scalability, and maintainability, ensuring all solutions adhere to architectural standards, security requirements, and industry best practices, while driving continuous improvement and value delivery. Key Skills & Capabilities Strong hands-on experience in ServiceNow implementation and development Expertise in ITSM, ITOM, and Employee Centre modules Proficiency in ServiceNow configuration (workflows, forms, catalog, automation) Experience with integrations (APIs, IntegrationHub, MID Server) Knowledge of CMDB, Discovery, Service Mapping, and Event Management Strong stakeholder engagement and requirements translation skills Adherence to platform best practices, governance, and security standards ServiceNow Developer Consultant

ServiceNow Developer 60- 65 per hour (Inside IR35) 12-Month Contract Hybrid Working - Soho, London We're looking for an experienced ServiceNow Developer to join a high-profile digital platform team supporting globally used content and partner management systems. This is an opportunity to work on large-scale, business-critical applications used by internal and external stakeholders worldwide. The successful candidate will be a proactive and technically strong ServiceNow professional who enjoys collaborating across multiple teams, influencing stakeholders, and delivering high-quality platform solutions in a fast-paced Agile environment. Key Responsibilities Design, develop, and implement solutions across the ServiceNow platform Provide technical expertise and best-practice guidance on ServiceNow capabilities Work closely with business and technical stakeholders to gather and refine requirements Translate business requirements into scalable technical solutions Plan, estimate, and deliver platform enhancements and new functionality Develop integrations between ServiceNow and third-party systems Participate in Agile ceremonies and contribute to continuous improvement initiatives Troubleshoot and resolve complex platform issues Essential Skills & Experience 5+ years' experience developing solutions on the ServiceNow platform Strong hands-on Service Portal development experience Excellent knowledge of: HTML CSS JavaScript AngularJS Bootstrap JSON REST/SOAP APIs HTTP protocols Experience developing ServiceNow integrations Strong understanding of ServiceNow core platform architecture Experience working within Agile delivery environments Excellent problem-solving and troubleshooting skills Strong communication and stakeholder management skills Ability to work independently and collaboratively within distributed teams Desirable Skills & Experience Experience with ServiceNow Customer Service Management (CSM) Experience working with Jira and Confluence Experience within Scrum, Agile, or SAFe delivery frameworks Knowledge of SaaS and cloud-based technologies Certifications (Desirable) ServiceNow Certified Application Developer (CAD) ServiceNow Customer Service Management (CSM) Certification Personal Attributes Natural problem solver with a proactive mindset Strong attention to detail Able to manage competing priorities and project deadlines Comfortable influencing stakeholders at all levels Strong team player with the ability to work autonomously Contract Details Rate: 60- 65 per hour (Inside IR35) Duration: 12 months Location: Hybrid working from Soho, London If you're an experienced ServiceNow Developer looking for a long-term contract on a large-scale platform programme, we'd love to hear from you.

Job Title: ServiceNow Solution Architect / Lead Developer (HAM/SAM) Location: Remote (with rare, occasional travel to London) Contract Duration: 6 months Start Date: Immediate About the Role: We are seeking an expert ServiceNow Solution Architect to drive the implementation and rollout of Now Assist , with a core focus on Hardware Asset Management (HAM) and Software Asset Management (SAM) for a major enterprise client. In this role, you will act as the primary Subject Matter Expert, shaping high-level design, providing robust technical governance, and guiding a blended team of developers to deliver differentiated platform solutions. Key Responsibilities: Act as the core SME for ServiceNow HAM & SAM, leading design sessions, sprint planning, and project delivery. Own the technical requirements and architecture for the HAM & SAM build and implementation. Provide strict technical governance across the ServiceNow platform, enforcing coding standards across development teams. Architect solutions and document clear High-Level Design (HLD) artifacts. Act as the definitive escalation point for complex technical issues, development blockers, and major incident triage. Proactively identify business improvement opportunities and ensure optimal platform health. What We're Looking For: Expert Proficiency: Deep, demonstrable expertise in ServiceNow Hardware Asset Management (HAM) and Software Asset Management (SAM). Architectural Leadership: Proven background in Solution Architecture and Planning, with the ability to translate complex client requirements into actionable development tasks. Availability: Must be available to commence work immediately. Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Role Title: Omada IGA Engineer Duration: contract to run until 25/12/2026 Location: Warwick. Hybrid 2-3 days per week onsite Rate: up to £368 p/d Umbrella inside IR35 Clearance : SC Eligibility is required Role purpose/summary The Omada IGA Engineer is responsible for the design, configuration, implementation, and support of the Omada Identity Governance & Administration (IGA) platform, ensuring secure and compliant identity life cycle management across enterprise and Critical National Infrastructure (CNI) systems. The role enables access governance, provisioning, recertification, and audit compliance, aligned to regulatory standards (eg, NIS, CAF, audit requirements). Key Responsibilities Platform Engineering & Configuration Configure and maintain the Omada IGA platform, including: Roles, policies, workflows, and access models Identity life cycle processes (Joiner/Mover/Leaver) Ensure platform configuration supports least privilege and governance controls Maintain Omada as a governed system itself using built-in governance features Integration & Data Management Integrate Omada with: Authoritative sources (eg, HR systems like SAP SuccessFactors, ServiceNow) Target systems (eg, Active Directory, SCADA, enterprise apps) Manage identity and access data ingestion using APIs, connectors, or file-based integration (eg, CSV in air-gapped environments) Role & Access Modelling Design and implement business roles and technical role structures: Map AD groups/permissions into business-friendly roles Enable requestable roles for users and meaningful certification Support access certification campaigns and segregation of duties (SoD) enforcement Access Governance & Compliance Implement and manage: Access requests and approvals workflows Periodic access reviews/recertification campaigns Policy enforcement (least privilege, SoD) Ensure audit readiness through: Traceability of access decisions Evidence generation for regulatory compliance Identity Lifecycle Management Automate and manage: Joiner, Movers, Leavers (JML) processes Account reconciliation and orphan account identification Support correlation of identities across systems and remediation of uncorrelated accounts. All IGA controls Testing & Environment Support Support: Functional, integration, and performance testing Test data preparation and validation Ensure environment stability and readiness across Dev, Test, and Production Operations & Support Provide BAU support for the Omada platform: Incident management Change implementation Release deployments Monitor workflows, integrations, and data quality Stakeholder & Delivery Collaboration Work closely with: IAM Architects, Security, and Engineering teams Business stakeholders and application owners Translate business requirements into technical IGA solutions Key Skills & Experience Strong experience with Omada Identity Suite/Omada Identity Cloud and any other IGA Technologies like SailPoint, Saviynt, D1M. IAM/IGA concepts: RBAC, ABAC JML life cycle Access certification Integration knowledge: APIs (eg, OData in Omada) Active Directory, Azure AD/Entra ServiceNow/HR systems Domain Knowledge Identity Governance in regulated environments (CNI, utilities, financial services) Understanding of: NIS Regulations NCSC CAF principles Audit and compliance requirements All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Senior ServiceNow Developer (x2) Location: London, UK Working Model: Hybrid Security Clearance: Active SC Clearance required (must already hold valid SC Clearance) Experience: 6-10 years Role Overview We are seeking two experienced Senior ServiceNow Developers to join a high-profile programme based in London. The successful candidates will have a strong track record of delivering ServiceNow solutions across ITSM, ITOM, and CMDB environments, working closely with stakeholders, architects, and technical teams to design, develop, and optimise ServiceNow capabilities. This is an excellent opportunity to work on complex enterprise-scale ServiceNow implementations within a secure environment, supporting digital transformation and service management initiatives. Key Responsibilities Design, develop, configure, and support ServiceNow solutions across ITSM, ITOM, and CMDB modules. Build and maintain workflows, integrations, custom applications, business rules, client scripts, and UI policies. Support CMDB design, data modelling, governance, and data quality initiatives. Implement and enhance Discovery, Service Mapping, Event Management, and other ITOM capabilities. Collaborate with business stakeholders to gather requirements and translate them into technical solutions. Participate in technical design workshops and provide best-practice recommendations. Troubleshoot and resolve platform issues while ensuring optimal performance and scalability. Support ServiceNow upgrades, releases, testing, and deployment activities. Produce and maintain technical documentation and knowledge transfer materials. Mentor junior developers and contribute to platform governance and development standards. Required Skills & Experience 6-10 years of experience delivering ServiceNow projects in enterprise environments. Strong hands-on experience with: ITSM ITOM (Discovery, Service Mapping, Event Management preferred) CMDB design and administration Expertise in ServiceNow Scripting, including JavaScript, Business Rules, Script Includes, Client Scripts, and Flow Designer. Experience integrating ServiceNow with third-party applications and enterprise systems. Strong understanding of ServiceNow development best practices and platform architecture. Experience working in Agile delivery environments. Excellent communication and stakeholder management skills. Essential Requirements Active SC Clearance (mandatory). Ability to work in a hybrid model with regular attendance in London. Strong problem-solving and analytical skills. Eligible to work in the UK.

We are looking for an experienced ServiceNow Architect with strong expertise across Customer Service Management (CSM), alongside exposure to FSM, ITSM and SPM. The role will focus on the design, optimisation and expansion of an enterprise-wide ServiceNow platform, including solution architecture, integrations, workflow automation, AI-driven capabilities and stakeholder engagement. Key requirements: Extensive ServiceNow Solution Architecture experience Strong experience with CSM (essential) Knowledge of FSM, ITSM and/or SPM Experience with Integration Hub, Flow Designer, APIs and enterprise integrations Experience with ServiceNow AI capabilities, Virtual Agent and Knowledge Management Client-facing stakeholder management experience Strong communication skills Additional details: Primarily remote role, with only occasional travel to Wokingham, UK if required Initial 6-month contract with extension potential Start date ASAP

ServiceNow Developer/Senior ServiceNow Developer (SC Cleared) We are looking for experienced ServiceNow Developers and Senior ServiceNow Developers to join a high-profile project. The ideal candidate will have hands-on experience delivering ServiceNow solutions across ITSM, ITOM, and CMDB modules. Key Responsibilities Design, develop, configure, and customize ServiceNow applications and workflows. Implement and support ServiceNow ITSM, ITOM, and CMDB solutions. Develop integrations, automation, and platform enhancements. Collaborate with stakeholders to gather requirements and deliver scalable solutions. Perform troubleshooting, testing, and deployment activities. Ensure adherence to ServiceNow best practices and development standards. Required Skills & Experience 3-10 years of ServiceNow development experience. Strong hands-on expertise in ITSM, ITOM, and CMDB. Experience with JavaScript, ServiceNow Scripting, workflows, integrations, and platform customization. Good understanding of ServiceNow architecture and administration. Strong problem-solving and communication skills. Mandatory Requirement Active SC Clearance (Security Clearance) is required. Candidates must already hold valid SC Clearance.

Omada Iga Engineer Location: Warwick, United Kingdom | Hybrid - 50/50 Duration: 25/12/2026 MUST BE PAYE THROUGH UMBRELLA Role Description: The Omada IGA Engineer is responsible for the design, configuration, implementation, and support of the Omada Identity Governance & Administration (IGA) platform, ensuring secure and compliant identity life cycle management across enterprise and Critical National Infrastructure (CNI) systems. The role enables access governance, provisioning, recertification, and audit compliance, aligned to regulatory standards (eg, NIS, CAF, audit requirements). Key Responsibilities 1. Platform Engineering & Configuration Configure and maintain the Omada IGA platform, including: Roles, policies, workflows, and access models Identity life cycle processes (Joiner/Mover/Leaver) Ensure platform configuration supports least privilege and governance controls Maintain Omada as a governed system itself using built-in governance features 2. Integration & Data Management Integrate Omada with: Authoritative sources (eg, HR systems like SAP SuccessFactors, ServiceNow) Target systems (eg, Active Directory, SCADA, enterprise apps) Manage identity and access data ingestion using APIs, connectors, or file-based integration (eg, CSV in air-gapped environments) 3. Role & Access Modelling Design and implement business roles and technical role structures: Map AD groups/permissions into business-friendly roles Enable requestable roles for users and meaningful certification Support access certification campaigns and segregation of duties (SoD) enforcement 4. Access Governance & Compliance Implement and manage: Access requests and approvals workflows Periodic access reviews/recertification campaigns Policy enforcement (least privilege, SoD) Ensure audit readiness through: Traceability of access decisions Evidence generation for regulatory compliance 5. Identity Lifecycle Management Automate and manage: Joiner, Movers, Leavers (JML) processes Account reconciliation and orphan account identification Support correlation of identities across systems and remediation of uncorrelated accounts. All IGA controls 6. Testing & Environment Support Support: Functional, integration, and performance testing Test data preparation and validation Ensure environment stability and readiness across Dev, Test, and Production 7. Operations & Support Provide BAU support for the Omada platform: Incident management Change implementation Release deployments Monitor workflows, integrations, and data quality 8. Stakeholder & Delivery Collaboration Work closely with: IAM Architects, Security, and Engineering teams Business stakeholders and application owners Translate business requirements into technical IGA solutions Key Skills & Experience Strong experience with Omada Identity Suite/Omada Identity Cloud and any other IGA Technologies like SailPoint, Saviynt, D1M. IAM/IGA concepts: RBAC, ABAC JML life cycle Access certification Integration knowledge: APIs (eg, OData in Omada) Active Directory, Azure AD/Entra ServiceNow/HR systems Domain Knowledge Identity Governance in regulated environments (CNI, utilities, financial services) Understanding of: NIS Regulations NCSC CAF principles Audit and compliance requirements

Our client, a prominent entity in the Defence & Security sector, is currently seeking a Senior ServiceNow Engineer on a contract basis for a 12-month duration, located in Farnborough. In this role, you will utilise your expertise in ITIL v2 and ITIL to drive the implementation and enhancement of ServiceNow capabilities within the organisation, supporting critical initiatives and platform maturity. Key Responsibilities: Design and deliver ServiceNow solutions focusing on CSM and ITIL-based workflows, ensuring alignment with agreed requirements and timelines. Lead and execute ServiceNow integrations with enterprise platforms using REST APIs and standard integration patterns. Produce technical designs, configurations, and build artifacts that adhere to internal standards and are supportable. Optimise workflows, business rules, notifications, UI Policies, and Forms to streamline IT and business processes. Implement and enhance Incident, Problem, and Change Management processes aligned with ITIL best practices. Contribute to the evolution of the ServiceNow roadmap by providing expert recommendations and delivering agreed enhancements. Provide knowledge transfer, clear documentation, and handover to internal teams at specified points during the engagement. Job Requirements: Extensive hands-on experience in ServiceNow delivery, particularly with CSM and ITIL workflows. Proficiency with ServiceNow CSM, ITSM/ITIL, ITOM (beneficial), and CSDM. Experience in delivering ServiceNow integrations using REST APIs. Solid understanding of ServiceNow platform architecture and best practices. Working knowledge of JavaScript, ServiceNow scripting, and web technologies (HTML, AJAX). Ability to translate business requirements into pragmatic technical solutions. ServiceNow Certified System Administrator (CSA) certification is essential; additional certifications are desirable. Ways of Working: Outcome-driven with a focus on delivery quality and timelines. Comfortable working independently or within agile delivery teams. Engages professionally with stakeholders while maintaining contractor independence. Produces clear documentation and implementation guidance. If you are an experienced Senior ServiceNow Engineer with a passion for enhancing platform capabilities within a secure environment, we would love to hear from you. Apply now to join our client's dynamic team in Farnborough.

TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: We're looking for a Senior Product Analyst to join our agile Workday Security team and play a key role in designing secure, scalable, and audit-ready solutions across our global Workday platform. This senior role offers the opportunity to work hands-on with Workday security configuration, lead cross-functional discovery sessions, and mentor junior analysts-while acting as a trusted SME guiding strategic security and product decisions. You'll drive feature refinement, solution design, and end-to-end testing with autonomy, ensuring our security model aligns with enterprise standards, audit requirements, and regulatory needs. If you're passionate about Workday Security and want to influence meaningful change in a collaborative, fast-paced environment, this is the role for you. Why Work With Us? We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy Associate discounts at our stores, available to you and eligible family members Immediate access to our Group Benefits package, including a Health Care Spending Account, Retirement Savings Program, Associate & Family Assistance Program, and various well-being resources. A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week. Comprehensive training and development resources designed to help you learn, grow, and succeed. Exciting career paths with growth opportunities and tuition reimbursement to support your career progression. What You'll Do: Core Responsibilities Serve as a senior resource for Workday Security Administration, supporting day-to-day operations and leading strategic initiatives in a large enterprise environment. Collaborate with the security team, other product teams, and business partners to gather requirements, configure security settings, and support testing and audit activities. Partner with the team during backlog refinement for security features (estimation, acceptance criteria, testing strategy) and drive discovery to define security impacts, dependencies, and cross-functional needs. Analyze complex business processes and translate them into secure, compliant, and scalable Workday solutions that follow least-privilege principles. Coordinate functional and non-functional testing (e.g., regression, negative testing, SoD validation) to ensure solutions meet policy, audit, and risk standards. Partner with audit, risk, and compliance teams on access reviews, controls testing, remediation, and release readiness; maintain high-quality security documentation. Mentor junior analysts and champion standards for configuration, documentation, and knowledge sharing. Provide operational support for incident resolution and access request processes, including ServiceNow ticket handling. Technical Expertise Workday Security Configuration Hands-on configuration of Domain Security Policies and Business Process Security Policies. Configure and manage Workday Security Groups, including: Role-Based Security Groups (RBAC) User-Based Security Groups Aggregation Security Groups Segment-Based Security Groups Document Segment-Based Security Groups Integration System Security Groups (ISSGs) Integration System Users (ISUs) Lead role creation and assignment, ensuring appropriate access across modules and safeguarding sensitive data. Support integration security for EIBs/APIs, manage ISU/ISSG lifecycles, and oversee credential/token rotation practices. Device & Access Management Configure and manage authentication policies, including Multifactor Authentication (MFA), SAML/SSO integrations, and Proxy Access policies. Support and troubleshoot Workday Mobile access and device-related issues. Preferred Experience Workday implementation or rollout experience, especially in global or multi-country environments. Familiarity with GDPR, Works Council requirements, and other regional compliance standards. Functional knowledge of Workday HCM modules (Core HCM, Recruiting, Talent & Performance, Compensation, Absence, Benefits, Payroll). Knowledge of HR operations, compliance requirements, and HR data standards. Understanding of audit reporting, compliance support, and security best practices. •Workday Core HCM certification. About You: Bachelor's Degree or equivalent IT Delivery skillset/training/experience. Very strong experience supporting a large, global Workday environment with deep expertise in Workday Security. Proficient in security architecture and configuration (domains, BPs, roles, security groups, and report/data access), with proven experience troubleshooting access-related issues. Demonstrated experience running access reviews, supporting audits, and partnering with risk/compliance on controls. Comfortable building test strategies, executing validation, and documenting results for audit readiness. Excellent problem-solving skills with the ability to think strategically and work independently. Strong listening, documentation, and communication skills (written and verbal), with the ability to engage both technical and business stakeholders. If you're ready to bring your energy and passion, we'd love to hear from you. Join us and be part of a place where every day is a chance to make a difference. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB

ServiceNow Architect Initial 3 Month Contract Remote Working £600 - £700, Inside IR35 We are seeking an experienced ServiceNow Architect to support a major Source-to-Pay programme within a large enterprise environment. Key Responsibilities: Lead the architecture and delivery of ServiceNow Source-to-Pay solutions Provide technical leadership across enterprise-scale implementations Work closely with stak click apply for full job details

Head of Dynatrace Boutique AIOps & Observability Consultancy London (Hybrid) Exclusively represented by Morela AI Frontier Deployment Talent Are you a Dynatrace expert ready to lead, build, and own a practice? Morela is proud to be supporting one of the UK's most exciting boutique technology consultancies in a key senior hire. Our client operates exclusively in the Service Operations, AIOps, and Observability space, working with enterprise organisations across Europe to transform how they run and scale their IT operations. They are growing fast, their methodology is proven, and they are now looking for an exceptional Dynatrace specialist to lead their Dynatrace practice. This is not a purely technical role and it is not purely a leadership role. It is both. You will be hands-on with clients, designing and deploying world-class Dynatrace solutions, while simultaneously leading and growing a team of consultants beneath you and shaping the future direction of the practice. What You Will Be Doing Leading the Dynatrace practice end to end - owning the technical direction, delivery standards, and growth of the function Designing, building, and deploying Dynatrace solutions for enterprise clients - leveraging the Davis AI engine for full-stack observability, AIOps, and autonomous operations Acting as the senior technical authority on all Dynatrace engagements - from initial discovery and architecture through to production deployment and client enablement Working directly with enterprise clients at a senior level - running workshops, presenting solutions, and building lasting trusted advisor relationships Mentoring and developing a growing team of consultants, raising the technical bar across the practice Collaborating with the wider leadership team to define the Dynatrace go-to-market strategy and identify new opportunities Contributing to thought leadership, best practices, and the continued evolution of the company's proprietary Service Operations Framework Working closely with technology partners including BigPanda, Halo ITSM, and Datadog to deliver integrated observability solutions for clients What They Are Looking For Deep hands-on expertise in Dynatrace - deployment, configuration, Davis AI, full-stack observability, cloud-native environments, and AIOps integration Proven track record of delivering Dynatrace solutions in enterprise client environments - you have done this at scale and can demonstrate measurable impact Strong client-facing presence - comfortable operating at senior stakeholder level, running workshops, and presenting complex technical solutions in plain language Leadership experience - you have managed or mentored technical consultants and understand what it takes to build a high-performing team Broad understanding of the Service Operations and AIOps landscape - familiarity with complementary platforms such as BigPanda, Datadog, ServiceNow, or Halo ITSM is a strong advantage A genuine passion for the move towards intelligent, autonomous IT operations - this is a company at the frontier of that space and they need someone who shares that vision Consultancy or professional services background preferred - you understand how to deliver in a client-facing environment and manage multiple engagements simultaneously Based within commutable distance of London UK resident with full right to work - sponsorship is not available for this role The Package Up to £130,000 base salary Hybrid - London based with client willingness to travel Senior leadership role with genuine ownership of a growing practice Enterprise client work across Europe Join a boutique consultancy with a proven methodology, strong technology partnerships, and serious growth ambitions Real opportunity to shape and scale the Dynatrace function from the ground up Why This Role This is a rare opportunity to join a genuinely specialist boutique at an exciting stage of growth. You will not be a number in a large firm. You will be the person who defines how this practice is built, how clients are served, and how the team develops. For the right person - someone who wants ownership, impact, and the chance to leave a real mark - this is exactly the kind of role that does not come around often. To apply or find out more please contact Morela directly. (url removed) (url removed)

DV Cleared ServiceNow Consultants - Multiple Roles Near Reading (Onsite) | £Good rates (Umbrella) | Start: July | 6-12 months + extensions We're supporting a major enterprise ServiceNow transformation programme within a secure, high-assurance environment. This is a DV-cleared opportunity working on an air-gapped, integration-heavy platform alongside multiple delivery partners. We're looking for experienced consultants who combine hands-on ServiceNow platform expertise with a strong background in ITSM/Service Management (ITIL) . Open Roles ServiceNow Technical Business Analysts ITSM-led analysis Workflow & process design Integration exposure ServiceNow Developers/Engineers Platform configuration & customisation Build and implementation across modules ServiceNow Architects/Technical Leads End-to-end solution design Hands-on technical leadership Environment Enterprise-scale ServiceNow (ITSM-led) transformation Integration-heavy delivery Complex, multi-supplier ecosystem Air-gapped, secure infrastructure What We're Looking For Active DV clearance (essential) Strong grounding in ITIL/Service Management environments Proven experience delivering ServiceNow-enabled solutions (not just support/tool usage) Ability to operate in secure, structured delivery environments  If you're a DV-cleared ServiceNow specialist looking to work on a high-impact, secure transformation programme , we'd love to hear from you. Apply now or get in touch for a confidential discussion.

Job Description: ServiceNow Developer (Associate Level) Overview We are seeking an Associate ServiceNow Developer to join a dynamic Agile delivery team supporting NHS England (NHSE). This role is focused on designing, developing, and optimising ServiceNow solutions to improve business processes, enhance automation, and future-proof digital services. The ideal candidate will have strong hands-on experience with the ServiceNow platform, particularly within ITSM and CSM modules , and a proven ability to deliver high-quality solutions in a regulated or public sector environment.  Key Responsibilities ServiceNow Development & Delivery Analyse business requirements and translate them into scalable ServiceNow solutions Configure and customise ServiceNow applications in line with best practices Develop Proof of Concepts (POCs) to validate solutions prior to deployment Implement new modules, platform enhancements, and architectural changes Design and build integrations with third-party systems where required Process Optimisation & Automation Identify opportunities to streamline and automate workflows Deliver solutions that improve operational efficiency and user experience Support innovation using ServiceNow capabilities, including Now Assist features Quality & Standards Collaborate closely with QA teams to ensure robust, high-quality deliverables Follow ServiceNow coding standards, design principles, and community guidelines Ensure solutions are scalable, secure, and aligned with long-term platform strategy Stakeholder Collaboration Work within Agile frameworks (Scrum, PI planning) to deliver iterative improvements Engage with technical and non-technical stakeholders to gather and refine requirements Communicate effectively across teams to ensure alignment and successful delivery Reporting & Insights Develop dashboards and reporting capabilities within ServiceNow Provide insights to support operational decision-making and performance tracking Required Skills & Experience Essential Proven experience working with the ServiceNow platform (development, configuration, and customisation) Strong understanding of ServiceNow capabilities and architecture Experience with: IT Service Management (ITSM) Customer Service Management (CSM) Exposure to Now Assist (AI-driven capabilities) within ServiceNow Experience delivering solutions in UK public sector or regulated environments Solid understanding of Agile methodologies and delivery frameworks Strong communication and stakeholder management skills Desirable Skills Experience with ServiceNow integrations and advanced platform features Broader module exposure beyond ITSM/CSM Agile certifications or formal training (eg Scrum) Qualifications & Certifications Relevant ServiceNow certifications such as: Certified System Administrator (CSA) Certified Application Developer (CAD) CIS-ITSM/CIS-CSM (preferred) Additional certifications are advantageous Location & Travel Hybrid working model Travel to client offices in London, Leeds, and Exeter as required Quarterly PI planning sessions Occasional in-person workshops Some overnight stays may be required Travel and expenses are not billable

Job Title: ServiceNow Technical Architect Start Date :Immediate Mode of working: Hybrid / 2-3 days based on-site in Crawley Are you a ServiceNow Technical Architect with proven experience delivering enterprise-scale global ServiceNow transformation programs spanning multi-country rollouts and complex IT landscapes and deep expertise in ITSM Pro, CMDB/CSDM, IRM and end-to-end ServiceNow platform architecture, with demonstrated capability to design scalable and governed enterprise solutions? If so, our client is currently seeking a ServiceNow Technical Architect to be responsible for designing, governing, and delivering scalable, high-quality ServiceNow platform solutions that align with business objectives and enterprise architecture standards. You will act as the technical authority for ServiceNow implementations, ensuring best practices, platform optimization, and long-term maintainability across projects. Your responsibilities: Define and maintain a scalable, future-ready ServiceNow architecture for global environments. Lead architecture/design workshops, gap analysis, and provide technical governance. Drive implementation of ServiceNow modules across ITSM Pro, ITOM, ITAM, HRSD, IRM, and Financial Planning. Integrate ServiceNow with Active Directory, observability tools, and other enterprise systems. Establish and enforce platform governance, design standards, and release management processes. Ensure compliance with GDPR, cybersecurity policies, and audit requirements. Drive innovation through AI, predictive intelligence, automation, and low-code/no-code capabilities. Support Lighthouse implementations as scalable models for global rollouts. Collaborate with SIAM, OCM, and IT business units to drive adoption and maturity uplift. Lead design authority forums; mentor developers and administrators. Provide hypercare support, knowledge transfer, and user training during implementations. Essential skills/knowledge/experience: Proven experience delivering enterprise-scale global ServiceNow transformation programs spanning multi-country rollouts and complex IT landscapes. Deep expertise in ITSM Pro, CMDB/CSDM, IRM and end-to-end ServiceNow platform architecture, with demonstrated capability to design scalable and governed enterprise solutions. Strong experience defining and implementing CMDB strategy aligned to CSDM, including data model design, lifecycle governance, and operationalization at enterprise scale. Ability to deliver solution architecture and technical designs strictly aligned to customer-defined platform standards, governance models, and design authority frameworks (HT standards). Broader platform/solution architecture for all other ServiceNow outcomes Strong communication, stakeholder management, leadership, documentation, and team collaboration. Desirable skills/knowledge/experience: (As applicable) Expertise in multiple ServiceNow modules: ITSM, ITOM, ITAM, HRSD, IRM, Financial Planning. Multi-industry enterprise IT operations, cybersecurity, manufacturing, and global service delivery programs.

ServiceNow Technical Architect - DV Cleared - Contract Location: Remote (UK-based with travel to client sites)Day rate: £600 - £700 per day Inside IR35Clearance: Must hold active DV (Developed Vetting) clearance We are seeking an experienced ServiceNow Technical Architect to join a high-performing delivery team, leading the design and delivery of complex ServiceNow solutions across enterprise and public sector environments. This is a remote role with UK-based travel to client sites as required. This is a senior, client-facing position suited to a technical leader who combines deep platform expertise with strong stakeholder engagement skills. You will define architectural direction, guide delivery teams, and play a critical role in shaping large-scale ServiceNow programmes. Key Responsibilities Architectural Leadership Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB Define architecture standards, integration patterns, and platform strategy across engagements Produce high-quality solution architecture and design documentation Ensure all solutions align with best practices, are scalable, and remain upgrade-safe Delivery & Technical Governance Act as the senior technical escalation point across the full delivery lifecycle Conduct design and code reviews, ensuring quality and consistency Identify and mitigate technical risks across programmes Oversee platform health including performance, instance strategy, and upgrade planning Client Engagement & Pre-Sales Build trusted relationships with senior client stakeholders Lead solution workshops, scoping sessions, and architectural discussions Translate complex requirements into clear, deliverable technical solutions Support pre-sales activities including proposals and demonstrations Leadership & Practice Development Mentor and develop consultants across the technical team Contribute to best practices, reusable assets, and internal capability development Stay current with ServiceNow platform innovations, including AI capabilities Help shape the ongoing growth and maturity of the technical practice Skills & Experience Proven experience as a ServiceNow Technical Architect or senior technical lead Deep expertise across ITSM, ITOM, and CMDB / CSDM Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security Hands-on development capability across Flows, Business Rules, Script Includes, UI Policies, and custom applications Experience delivering complex, enterprise-scale solutions end-to-end Strong leadership and stakeholder management skills Excellent communication skills, able to engage both technical and non-technical audiences Must hold active DV security clearance ServiceNow certifications such as CSA and CIS-ITSM (CTA desirable) Desirable ServiceNow Certified Technical Architect (CTA) or working towards Experience with AI/ML capabilities within the ServiceNow platform Background in public sector, defence, or highly regulated environments Additional ServiceNow certifications across ITOM or other modules Knowledge of ITIL frameworks This is a key leadership role offering the opportunity to work on complex, high-impact ServiceNow programmes, influence architectural direction, and play a central role in delivering innovative solutions within a secure environment. Apply now to take the next step in your career.

ServiceNow Technical Consultant - DV Cleared - Contract Location: Remote (UK-based with travel to client sites)Day Rate: £450 - £550 per day Inside IR35Clearance: Must hold active DV (Developed Vetting) clearance We are looking for a motivated ServiceNow Technical Consultant to join a growing delivery team, working on impactful projects across enterprise and public sector environments. This is a fully remote role with UK-based travel to client sites. This is a fantastic opportunity for someone with 2-3 years of ServiceNow experience who is looking to build on strong platform foundations, develop their consulting skills, and contribute to successful client delivery within a supportive and high-performing team. Key Responsibilities Solution Delivery Configure and develop ServiceNow solutions across ITSM, ITOM, and CMDB workstreams Build platform components including Flows, Business Rules, UI Policies, Client Scripts, and integrations Contribute to technical documentation including build specifications, test scripts, and handover materials Ensure all configurations follow best practices and are scalable and upgrade-safe Support testing activities including unit testing and UAT Client Engagement Support workshops and requirements gathering sessions alongside senior team members Build positive working relationships with client stakeholders and project teams Communicate progress, risks, and issues clearly and proactively Learning & Development Work closely with senior consultants and architects to develop technical capability Actively pursue ServiceNow certifications and continuous professional development Stay up to date with platform developments and industry trends Contribute to knowledge sharing and team collaboration Skills & Experience 2-3 years of hands-on ServiceNow experience (implementation, support, or internal IT) Working knowledge of ITSM processes and core ServiceNow configuration Experience with platform development including Business Rules, Client Scripts, and UI Policies ServiceNow Certified System Administrator (CSA) Strong communication and interpersonal skills Eagerness to learn and develop within a fast-paced environment Must hold active DV security clearance Desirable Exposure to ITOM, CMDB, or integrations Progress towards CIS-ITSM or other ServiceNow certifications Familiarity with ITIL frameworks Experience in public sector, defence, or regulated environments This is an excellent opportunity to accelerate your ServiceNow career in a dynamic environment, with clear progression and the chance to work on meaningful, high-profile programmes. Apply now to take the next step in your consulting journey.

Associate Consultant ServiceNow Newbury location, Farnborough location. Join RT Consultings Associate Consulting workforce Who we are RT Consulting are a trusted management consultancy and service provider, delivering high-quality, value-focused solutions across Defence, Policing, and Central Government click apply for full job details