35 jobs found

ServiceNow Technical Consultant - DV Cleared - Contract Location: Remote (UK-based with travel to client sites)Day Rate: £450 - £550 per day Inside IR35Clearance: Must hold active DV (Developed Vetting) clearance We are looking for a motivated ServiceNow Technical Consultant to join a growing delivery team, working on impactful projects across enterprise and public sector environments. This is a fully remote role with UK-based travel to client sites. This is a fantastic opportunity for someone with 2-3 years of ServiceNow experience who is looking to build on strong platform foundations, develop their consulting skills, and contribute to successful client delivery within a supportive and high-performing team. Key Responsibilities Solution Delivery Configure and develop ServiceNow solutions across ITSM, ITOM, and CMDB workstreams Build platform components including Flows, Business Rules, UI Policies, Client Scripts, and integrations Contribute to technical documentation including build specifications, test scripts, and handover materials Ensure all configurations follow best practices and are scalable and upgrade-safe Support testing activities including unit testing and UAT Client Engagement Support workshops and requirements gathering sessions alongside senior team members Build positive working relationships with client stakeholders and project teams Communicate progress, risks, and issues clearly and proactively Learning & Development Work closely with senior consultants and architects to develop technical capability Actively pursue ServiceNow certifications and continuous professional development Stay up to date with platform developments and industry trends Contribute to knowledge sharing and team collaboration Skills & Experience 2-3 years of hands-on ServiceNow experience (implementation, support, or internal IT) Working knowledge of ITSM processes and core ServiceNow configuration Experience with platform development including Business Rules, Client Scripts, and UI Policies ServiceNow Certified System Administrator (CSA) Strong communication and interpersonal skills Eagerness to learn and develop within a fast-paced environment Must hold active DV security clearance Desirable Exposure to ITOM, CMDB, or integrations Progress towards CIS-ITSM or other ServiceNow certifications Familiarity with ITIL frameworks Experience in public sector, defence, or regulated environments This is an excellent opportunity to accelerate your ServiceNow career in a dynamic environment, with clear progression and the chance to work on meaningful, high-profile programmes. Apply now to take the next step in your consulting journey.

ServiceNow Technical Architect - DV Cleared - Contract Location: Remote (UK-based with travel to client sites)Day rate: £600 - £700 per day Inside IR35Clearance: Must hold active DV (Developed Vetting) clearance We are seeking an experienced ServiceNow Technical Architect to join a high-performing delivery team, leading the design and delivery of complex ServiceNow solutions across enterprise and public sector environments. This is a remote role with UK-based travel to client sites as required. This is a senior, client-facing position suited to a technical leader who combines deep platform expertise with strong stakeholder engagement skills. You will define architectural direction, guide delivery teams, and play a critical role in shaping large-scale ServiceNow programmes. Key Responsibilities Architectural Leadership Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB Define architecture standards, integration patterns, and platform strategy across engagements Produce high-quality solution architecture and design documentation Ensure all solutions align with best practices, are scalable, and remain upgrade-safe Delivery & Technical Governance Act as the senior technical escalation point across the full delivery lifecycle Conduct design and code reviews, ensuring quality and consistency Identify and mitigate technical risks across programmes Oversee platform health including performance, instance strategy, and upgrade planning Client Engagement & Pre-Sales Build trusted relationships with senior client stakeholders Lead solution workshops, scoping sessions, and architectural discussions Translate complex requirements into clear, deliverable technical solutions Support pre-sales activities including proposals and demonstrations Leadership & Practice Development Mentor and develop consultants across the technical team Contribute to best practices, reusable assets, and internal capability development Stay current with ServiceNow platform innovations, including AI capabilities Help shape the ongoing growth and maturity of the technical practice Skills & Experience Proven experience as a ServiceNow Technical Architect or senior technical lead Deep expertise across ITSM, ITOM, and CMDB / CSDM Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security Hands-on development capability across Flows, Business Rules, Script Includes, UI Policies, and custom applications Experience delivering complex, enterprise-scale solutions end-to-end Strong leadership and stakeholder management skills Excellent communication skills, able to engage both technical and non-technical audiences Must hold active DV security clearance ServiceNow certifications such as CSA and CIS-ITSM (CTA desirable) Desirable ServiceNow Certified Technical Architect (CTA) or working towards Experience with AI/ML capabilities within the ServiceNow platform Background in public sector, defence, or highly regulated environments Additional ServiceNow certifications across ITOM or other modules Knowledge of ITIL frameworks This is a key leadership role offering the opportunity to work on complex, high-impact ServiceNow programmes, influence architectural direction, and play a central role in delivering innovative solutions within a secure environment. Apply now to take the next step in your career.

About the Role We are seeking an experienced Technical Architect with strong expertise in automation and AI to provide technical leadership across complex projects. You will define and implement technical architectures, influence technology strategy, and ensure solutions align with business goals and enterprise standards. Key Responsibilities: Technical Leadership Lead and guide project and service teams on complex technical solutions. Define and document architectures, data flows, and integrations. Recommend technologies, conduct feasibility studies, and ensure alignment with enterprise standards. Solution Design & Innovation Design scalable, robust solutions that meet business needs. Maintain technical roadmaps and promote continuous improvement. Evaluate emerging technologies and develop proof of concepts. Project Delivery Support all phases of the project lifecycle. Collaborate with PMs, BAs, engineers, and stakeholders. Manage technical risks and communicate impacts effectively. Operational Excellence Improve operational efficiency and reduce technical debt. Identify opportunities for automation and process optimisation. Provide technical guidance to operations teams. M&A Support Conduct technical due diligence and integration planning. Assess and integrate acquired systems and processes. Here's What You'll Need Proven experience as a Technical Architect across diverse technology domains. Knowledge of ITIL, Prince2, TOGAF, Archimate. Strong analytical, communication, and problem solving skills. Experience in matrixed environments and fast paced project delivery. Good organisational and project management capabilities. Expertise in multiple enterprise technologies, including: Automation : Power Platform, UIPath, BluePrism, AutomationAnywhere AI : LLMs, coding copilots, MS Foundry/Copilot Studio Data : MS Fabric, Databricks ITSM : ServiceNow EUC : Intune, SCCM Applications : CRM, ERP, HCM, Finance Infrastructure : servers (cloud/on prem), networking, storage, backup Cloud : Azure Cyber Security : SIEM, XDR, IPS/IDS, NIST, ISO27001

Associate Consultant ServiceNow Newbury location, Farnborough location. Join RT Consultings Associate Consulting workforce Who we are RT Consulting are a trusted management consultancy and service provider, delivering high-quality, value-focused solutions across Defence, Policing, and Central Government click apply for full job details

Project Manager - Alteryx / Data & Analytics Location: Worthing (2 days onsite - Durrington office) Contract: 6 months initial Rate: 500- 600 per day (Outside IR35) The Opportunity We're seeking an experienced Project Manager with strong Data & Analytics expertise, with Alteryx platform experience, to lead a high-profile remediation and upgrade programme. You'll be responsible for delivering a multi-workstream Alteryx transformation, ensuring the platform is secure, scalable, and fully embedded into BAU service operations, with further evolution projects (including DBT/data platform migration) to follow. This is a hands-on delivery role requiring strong coordination across technical teams and a proven ability to drive projects from delivery through to operational handover. What You'll Be Doing Lead the planning, governance, and delivery of a complex Alteryx remediation programme Coordinate multiple technical workstreams, including: Alteryx platform upgrades and remediation SharePoint-based delivery/documentation capability Third-party provisioning and capacity enablement Service integration and support model design (ServiceNow) Drive cross-functional collaboration across Data, Infrastructure, Architecture, Cyber, and Service teams Manage risks, dependencies, timelines, and governance reporting Oversee technical delivery across data, infrastructure, and cloud environments Ensure smooth transition to BAU and service operations, embedding support processes and ownership Manage vendors, third parties, and delivery partners Provide clear reporting to senior stakeholders and steering groups What We're Looking For Essential Experience Proven experience delivering complex data & analytics programmes Strong Alteryx experience Demonstrated ability to coordinate cross-functional technical teams Experience delivering projects through to BAU/service transition Strong track record managing multi-workstream IT projects in enterprise environments Experience with data platforms, ETL, and analytics ecosystems (e.g. Azure, Power BI, etc.) Solid understanding of governance frameworks and hybrid delivery methods (Agile + Waterfall) Technical & Delivery Skills Experience with data platform upgrades, migrations, or remediation programmes Exposure to data centre / infrastructure / cloud environments Strong knowledge of IT service management and ITIL principles Familiar with tools such as JIRA, MS Project, Confluence, ServiceNow Soft Skills Excellent stakeholder management - able to translate technical detail for business audiences Strong coordination and leadership across distributed technical teams Highly organised with strong risk and dependency management capability Delivery-focused mindset with the ability to drive momentum in complex programmes What Success Looks Like Alteryx platform successfully remediated, upgraded, and stabilised Full operational handover into BAU support with robust service processes Strong governance, clear reporting, and stakeholder alignment throughout Foundations in place for future data platform enhancements (e.g. DBT initiatives) Why Apply? High-impact programme within a data-driven transformation environment Outside IR35 contract at a competitive day rate Opportunity to work across data, infrastructure, and service operations Strong visibility with senior stakeholders and enterprise teams Apply Now If you're a delivery-focused Data Project Manager with Alteryx experience and a track record of leading complex programmes into operational stability - we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Salesforce Vlocity CPQ EPC Architect 3 Month Contract London (Hybrid) £550/day (Outside IR35) Salesforce Vlocity CPQ EPC Architect needed for a 3 Month Rolling Contract based in Central London (Hybrid). Paying £550/day (Outside IR35). Must have Salesforce Architecture expertise gained within the Telecoms industry sector. Start ASAP in May/June 2026. Hybrid Working - 3 days/week remote (WFH) + 2 days/week working from the office in London . Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project: Salesforce CPQ EPC Architect to lead the design, architecture, and implementation of Salesforce CRM solutions. Salesforce Vlocity CPQ EPC and Order Management architecture experience preferred. Hands-on architectural expertise, strong technical leadership + the ability to design enterprise wide, scalable and resilient Salesforce CRM solutions Architecture and Solutions Design including: defining end-to-end Salesforce architectures. Customize + configure Salesforce Vlocity EPC CPQ to align with business requirements. Design + implement product catalog structures, pricing rules, and dependencies. Collaborate with the integration team to ensure seamless communication between Vlocity CPQ and other Salesforce modules or external systems. Integrate Salesforce pricing, product catalog, and quoting functionalities with existing business processes. Business Process Analysis: analyze and understand the organization's product configuration, pricing, and quoting processes. Identify opportunities for process improvement and optimization using Salesforce Vlocity EPC CPQ features. Key Tasks: architecture, requirements scoping, analysis, design, development, coding, debug + solutions deployment. Qualifications: Salesforce Vlcoity CPQ certifications, OM certifications, Salesforce Architect certifications.

Senior Automation Test Engineer Contract - Rate (D.o.E) Sheffield - Hybrid (up to 3 days in office) Role Summary We are looking for a highly skilled Automation Test engineer with expertise in Identity and Access management (IAM) back-end validation. Skilled in identity orchestration, API testing, data ingestion and transformation, and event-driven (Pub/Sub) architectures. This role focuses on testing secure, scalable identity and access workflows across Google Cloud Platform, integrating identity services with custom APIs, Pub/Sub pipelines, and cloud-native applications. Using an automation first approach, you will collaborate closely with tech leads, Cloud Security, DevOps, and Application Engineering teams to thoroughly test robust IAM, identity lifecycle workflows, and secure service integrations that support enterprise-level cloud and Identity operations. Key Responsibilities Build and maintain an automated test framework and suites for API, event, and graph-based services (Python/PyTest). Define and execute test plans/cases/data aligned to requirements and technical specs; maintain FR/NFR traceability. Validate IAM concepts and access models (RBAC/ABAC/ReBAC/PBAC) and test decision points "as code" (policy-as-code). Perform API automation, contract testing, and replay/reprocessing scenarios. Validate graph data (nodes/relationships/hop logic) and event lineage/change behaviour. Experience in Neo4J is preferred. Produce regulatory evidence as required; support entry/exit criteria and test governance activities. Create/manage Jenkins pipelines to manage tests executions and reporting as part of CI/CD. Log, track, and drive defects through triage to closure (JIRA/ Zephyr); communicate progress to stakeholders. Collaborate with Cloud Security, DevOps, and Engineering teams; contribute to improving testability and quality. Skills required Deep IAM domain knowledge Solid experience of at least 3 years in a senior automation role, skilled in creating frameworks with strong coding experience e.g Java, Playwright, Python, Typescript, Cypher, Scala and API tooling (such as Insomnia, Apidog or Postman) Graph and event-driven validation Automation-first test experience Layered test architecture Risk-based test prioritisation RBAC / ABAC / ReBAC / PBAC OPA / Rego policy testing Policy explainability validation REST API automation, API Gateway testing, Batch ETL testing Consumer-driven contract testing Replay and reprocessing testing Graph data validation (Neo4j) Containerised test execution Cloud testing approaches and methodology, especially GCP, but also AWS, Azure, Entra, Ali Cloud and other systems such as ServiceNow, AD, ADLDS Some knowledge of JMeter, Gatling, LoadRunner, NeoLoad or similar tools for load, stress, and volume testing including any licensing requirements, configuration, dashboards and reporting Experience of testing graph database management systems (GDBMS) Graph platform engineering, Neo4j Basics GDBMS Performance Analysis Testing functions and decision points "As Code", such as Policy as code Extensive experience using JIRA and Xephyr tooling Good experience of executing defined test plans including coordination, tracking and reporting Positive team player working as part of the overall test team, Any exposure to SailPoint IdentityIQ, Identity warehousing, and working with protocols and formats for data ingestion such as SCIM, REST API, LDAP, OIDC and CSV DevOps & CI/CD Integration - Experience of GitOps Repos. Ability to integrate automation tests into GitLab CI/CD pipelines and implement shift-left testing practices Pub Sub and MQ

ServiceNow Architect Location: UK-wide office locations available (Hybrid - 2 days onsite) Salary: 70,000 - 120,000 + Training & Excellent Benefits Job Type: Permanent Deerfoot Recruitment is supporting a leading global technology and consulting organisation in the search for an experienced ServiceNow Architect to join its growing UK team. This is an excellent opportunity for a talented ServiceNow professional to play a key role in designing and delivering innovative solutions for enterprise clients. Working within a collaborative and highly skilled team, the successful candidate will help shape and transform customer platforms, driving improvements in business processes and user experience. Key Responsibilities Lead the design and architecture of ServiceNow solutions, including custom applications and integrations. Collaborate with stakeholders and technical teams to translate business requirements into scalable technical designs. Oversee the configuration and customisation of ServiceNow modules, including ITSM, ITOM and HRSD. Ensure architectural consistency and best practice across ServiceNow platforms. Provide technical leadership and mentoring to development teams. Keep abreast of ServiceNow releases and emerging capabilities to support ongoing innovation. Skills & Experience Required Proven experience in ServiceNow architecture and development. Strong background in designing and implementing ServiceNow solutions across multiple modules. Knowledge of JavaScript, HTML and CSS. ServiceNow CAD and/or CIS certifications are desirable, although equivalent practical experience will also be considered. Excellent communication and stakeholder management skills. What's on Offer? Competitive salary of 70,000 - 120,000. Comprehensive benefits package. Ongoing training and professional development opportunities. Hybrid working model with a blend of home working, office collaboration and client-site engagement. The opportunity to work on large-scale digital transformation programmes within a supportive and inclusive environment. This role can be based from a choice of UK office locations including London, Birmingham, Manchester, Leeds, Glasgow, Newcastle, Liverpool, Bath, Telford, Warrington, Woking, Worthing and others. To find out more or apply, please contact Deerfoot Recruitment today. ServiceNow Solutions Architect / ServiceNow Technical Architect / Senior ServiceNow Architect / ServiceNow Platform Architect / ServiceNow Enterprise Architect / ServiceNow Lead Architect / ServiceNow Solution Designer / ServiceNow Principal Architect/ ServiceNow Consulting Architect / ServiceNow Advisory Architect / ServiceNow Transformation Architect / ServiceNow Digital Solutions Architect / ServiceNow Practice Architect Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. Our Contingent Workforce Solution (CWS) is one way we support our clients. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of our globally respected client who develop cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planet's vital power needs we are looking for a Information Assurance Specialist for a 12 month contract based in Derby . Please note this role is hybrid position in which you would be required to work onsite 3 days per week and work from home 2 days per week. Purpose of the role: In this role you will be providing Information Assurance through the application of policy, standards and best practice to support the IT product teams. You will also be required to work with other IA specialists to ensure a common approach to cyber security issues is developed and documented. What you'll do: Reporting into the Lead Information Assurance Specialist, your primary responsibilities will be to: Support the development and continual improvement of Information Security policies, standards and procedures in line with ISO/IEC 27000, promoting a secure by design culture informed by business impact assessments, risk appetite and regulatory requirements. Serve as the Cyber Security representative on major programmes and product teams, providing authoritative guidance and approvals to ensure secure design, build and operation across IT, OT and AI enabled systems. Represent Cyber Security across strategic initiative including research collaborations, joint ventures and supply chain engagements ensuring security requirements and secure by design principles are embedded from concept through delivery. Assess organisational and technical compliance with security policies and standards, conduct configuration and architecture reviews, and evaluate adherence to legal, regulatory and industry obligations. Prioritise remediation using business impact assessments. Provide expert advice on the selection, implementation and assurance of security controls, ensuring alignment with NIS2, aerospace standards, export controls and emerging AI regulatory expectations. Advise stakeholders on risk reduction strategies, promote secure behaviours and support security awareness initiatives to strengthen secure by design engineering and decision making. Identify, assess and manage cyber security risks and concessions, ensuring decisions are guided by business impact assessments and integrated into enterprise risk and operational safety processes. Contribute to broader cyber security initiatives and capability uplifts, including OT security maturity, AI assurance, supply chain resilience and secure development lifecycle improvements. Apply and oversee security controls required by policy, risk assessment and regulatory drivers, ensuring the confidentiality, integrity and availability of business systems, including ICS, connected manufacturing platforms and AI supported operational systems. The skills you'll need: Strong overall understanding of information systems, their applications and lifecycle practices, with solid grounding in information security principles and governance. Proven ability to interpret and apply IT security compliance requirements while maintaining a pragmatic, risk based approach to standards implementation. Effective communicator with the ability to influence stakeholders and build consensus in formal and cross functional environments. Broad knowledge of cyber and information security, supported by relevant professional qualifications (e.g., CISSP, CISM, ISO 27001 Lead Implementer/Lead Auditor). Experience or strong awareness of enterprise cloud technologies, architectures and capabilities (e.g., Azure, AWS, GCP). Understanding of Operational Technology (OT) environments and the unique security considerations associated with industrial control systems. Experience with Governance, Risk and Compliance (GRC) tooling (e.g., Zen, Archer, ServiceNow GRC, OneTrust, MetricStream), including managing risk registers, control frameworks and compliance workflows at scale. Next steps We will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business

Position: Solution/Enterprise Architect Location: London, UK (2 days a week from Office) 6 months contract position JD: Enterprise architect with good exposure to OSS/BSS & Telecom domain Strong experience as a ServiceNow Architect / Solution Architect. Deep knowledge of multiple ServiceNow modules and platform capabilities. Proven ability to design and deliver enterprise-scale ServiceNow solutions. Define end-to-end ServiceNow architecture for enterprise programs. Translate business requirements into technical solution designs. Lead best practices across modules including TSM, TSOM/ITOM, IRM/GRC, SPM, TSM, OMT, CSM, HRSD, SecOps etc Drive platform standardization, governance, and scalable design. Define integrations, data models, workflows, and technical requirements.

Delivery Manager - Software Development & Integrations Location: London (Hybrid) Salary: 53,000 - 64,000 + Benefits Contract: Fixed Term - 12 Months The Role We are looking for an experienced Delivery Manager to join a large organisation undergoing digital transformation. You'll lead the successful delivery of software development and systems integration projects, working across business and technology teams to ensure solutions are delivered efficiently and transitioned smoothly into operational support. This is an excellent opportunity for someone with strong delivery leadership, stakeholder management and software project management experience. Key Responsibilities Lead the delivery of software development and integration projects. Manage multiple workstreams, priorities and delivery plans. Collaborate with business stakeholders, technical teams and third-party suppliers. Own project governance, resource planning, risk and issue management. Support the transition of delivered solutions into business-as-usual operations. Monitor delivery performance through KPIs, SLAs and reporting. Drive continuous improvement across delivery and support processes. Facilitate Agile ways of working and encourage collaboration across teams. Identify and manage project dependencies, risks and change requests. Essential Skills & Experience Proven experience delivering software development projects from inception through to deployment and support. Strong hands-on project or delivery management experience within software delivery environments. Solid understanding of the Software Development Lifecycle (SDLC), including requirements gathering, design, development, testing, deployment and support. Experience coordinating cross-functional teams including developers, analysts, architects, support teams and third-party suppliers. Strong planning, forecasting, resource management and delivery governance skills. Experience managing project risks, issues, dependencies, and change. Excellent stakeholder management and communication skills, with the ability to engage technical and non-technical audiences. Experience producing delivery reports, KPIs and performance updates for senior stakeholders. Knowledge of Agile delivery methodologies and modern software development practices. Ability to manage multiple projects and priorities simultaneously. Desirable Skills & Experience Experience delivering systems integration projects. Knowledge of cloud technologies and integration platforms. Experience working within ITIL or service management environments. Relevant certifications such as PRINCE 2, PMP, AgilePM, Scrum Master or ITIL. Experience using tools such as Jira, Azure DevOps or ServiceNow. If you're a delivery-focused professional with strong software project management expertise and a practical understanding of the SDLC, we'd love to hear from you. Send your CV to: (url removed) Services advertised are those of an Employment Business.

ServiceNow Developer Our client, a leading global supplier for IT services, requires ServiceNow Senior Developer to be based at their client's office in Edinburgh, UK. This is a hybrid role - you can work remotely in the UK and attend the Edinburgh office 3 days per week . This is a 12 month temporary contract to start ASAP Day rate: Competitive Market rate Ensure high-quality design, maintain security/compliance protocols, and perform performance tuning to ensure stability. Define end-to-end ServiceNow architecture aligned with enterprise standards and roadmap, designing across ITIL modules (ITSM, ITOM, ITAM, CMDB, BCM, S2P, IRM, TRPM) Key Responsibilities Strong experience in ServiceNow Scripting: Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions Hands-on development experience across ITSM, ITOM, ITAM, CMDB, BCM, S2P, IRM, TRPM modules (Incident, Problem, Change, Request, Knowledge) Good understanding of CMDB, CSDM concepts, CI relationships, and data quality controls Strong experience in Flow Designer, Workflows, and Service Catalog development Experience with integrations using REST/SOAP APIs, MID Server, and data imports Ability to troubleshoot performance issues, script errors, ACLs, and customization conflicts Familiarity with ServiceNow upgrade planning, regression testing, and best-practice configurations Key Requirements Essential Skills: 5 - 8 years of hands-on experience as a ServiceNow Developer (L2/L3) in enterprise environments Design, develop, and enhance ServiceNow platform customizations as per business requirements Provide L2/L3 support for ServiceNow incidents, defects, and enhancement requests Develop and maintain scripts, workflows, catalog items, and integrations Troubleshoot complex issues related to Scripting, access controls, inegrations, and data integrity Support ServiceNow upgrades, patches, and regression testing activities Ensure adherence to ServiceNow best practices, avoiding unnecessary customizations Collaborate with process owners, architects, and functional consultants Maintain technical documentation, design artifacts, and knowledge articles Support audits, compliance checks, and platform governance requirements Certifications: ServiceNow CSA (Certified System Administrator) ServiceNow CAD (Certified Application Developer) ITIL Foundation Experience in JavaScript, AngularJS, HTML, and ITSM best practices. Desirable Skills: Excellent communication and interpersonal skills Strong problem solving and analytical abilities Good team management and time management skills Ability to work fast-paced project environments Due to the volume of applications received, unfortunately we cannot respond to everyone. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.

Location: Edinburgh, UK Working Model: Hybrid (3 days per week onsite) Contract Length: 12 Months Rate: Competitive Market Rates The Role We are looking for an experienced ServiceNow Architect to support a major transformation programme within the Banking, Financial Services and Insurance sector. You will be responsible for defining and governing ServiceNow architecture, ensuring scalable, secure and high-performing solutions aligned with business and technology objectives. Key Responsibilities Define end-to-end ServiceNow architecture aligned with enterprise standards and roadmaps. Design solutions across ITSM, ITOM, ITAM and CMDB. Provide architectural leadership and technical governance. Translate business requirements into scalable ServiceNow solutions. Guide development teams and promote best practices. Ensure platform security, compliance, stability and performance. Oversee integrations with enterprise systems and third-party applications. Support CMDB, CSDM, data quality and platform upgrade initiatives. Required Experience & Skills 10+ years of IT experience, including 5+ years as a ServiceNow Architect. Proven experience delivering enterprise-scale ServiceNow solutions. Strong expertise in ServiceNow development, Scripting and integrations. Experience with Business Rules, Client Scripts, Flow Designer and Service Catalog. Strong knowledge of ITOM, ITAM, BCM, S2P, IRM and TPRM. Experience with REST/SOAP APIs, MID Server and data imports. Good understanding of CMDB, CSDM and CI relationships. Experience working in Agile/Scrum environments. Strong communication and stakeholder management skills. Certifications Required ServiceNow CSA (Certified System Administrator) ServiceNow CAD (Certified Application Developer) ITIL Foundation Desirable ServiceNow CIS certifications (ITSM, Discovery, Event Management, IRM or TPRM)

Location: Edinburgh, UK Working Pattern: Hybrid (3 days onsite) Contract: 12 Months Rate: Competitive Market Rates £ Overview We are looking for an experienced ServiceNow Senior Developer to join a large-scale financial services programme. You will be responsible for developing, enhancing, and supporting ServiceNow solutions while ensuring adherence to platform best practices, governance, security, and performance standards. Key Responsibilities Design, develop, and maintain ServiceNow platform solutions and customisations. Develop Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions. Build and support workflows, Flow Designer solutions, Service Catalog items, and integrations. Provide L2/L3 support for incidents, defects, and enhancement requests. Troubleshoot issues related to Scripting, integrations, access controls, and data integrity. Support platform upgrades, patches, and regression testing. Collaborate with architects, consultants, and business stakeholders. Maintain technical documentation and support audit and compliance activities. Required Experience 5+ years' experience as a ServiceNow Developer within enterprise environments. Strong hands-on experience across ITSM, ITOM, ITAM, CMDB, BCM, S2P, IRM, and TRPM modules. Solid understanding of CMDB, CSDM, CI relationships, and data quality controls. Experience with Flow Designer, Workflows, Service Catalog, and platform integrations. Strong knowledge of REST/SOAP APIs, MID Server, and data imports. Experience troubleshooting performance issues, ACLs, and customisations. Proficiency in JavaScript, AngularJS, HTML, and ITSM best practices. Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ITIL Foundation Desirable Skills Strong communication and stakeholder management skills. Excellent problem-solving and analytical abilities. Ability to work effectively in fast-paced delivery environments.

ServiceNow Architect Initial 3 Month Contract Remote Working 600 - 700, Inside IR35 We are seeking an experienced ServiceNow Architect to support a major Source-to-Pay programme within a large enterprise environment. Key Responsibilities: Lead the architecture and delivery of ServiceNow Source-to-Pay solutions Provide technical leadership across enterprise-scale implementations Work closely with stakeholders to define solution design and best practices Support programme delivery and governance activities Collaborate with internal teams to ensure successful implementation outcomes Required Experience: Proven experience as a ServiceNow Architect Strong expertise in ServiceNow Source-to-Pay Experience leading one or more enterprise-scale ServiceNow implementations Strong understanding of ServiceNow architecture, design, and delivery best practices ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

ServiceNow HRSD Project Manager UK hybrid Permanent - 85k + 8k bonus I'm working with a client who are growing their ServiceNow HR capability and looking for a Project Manager who has proper experience delivering HRSD programmes. This is a good one for someone who knows how to keep a ServiceNow delivery moving without turning everything into endless governance for the sake of it. You'll be the person making sure the plan is clear, the right people are involved, risks are being dealt with early, and the customer always knows where things stand. The role sits across ServiceNow HRSD and HR transformation, so you'll be delivering work around areas like HR case management, Employee Centre, HR knowledge, service catalogues, employee journeys, workbooks, flows and wider employee experience improvements. You don't need to be the deepest technical person in the room, but you do need to understand the platform well enough to have credible conversations with customers, challenge where needed, and bring in the right functional or technical people at the right time. You'll be accountable for the full delivery of ServiceNow projects, covering planning, governance, resourcing, reporting, budgets, risks, issues and dependencies. Just as importantly, you'll be working closely with senior stakeholders, HR SMEs, delivery teams and customer teams to make sure the programme is properly aligned to what the business is trying to achieve. There's also a consulting angle to this role, which makes it more interesting than a straight internal PM position. You'll get exposure to the full journey from sales into delivery, including how opportunities move from proposal and mobilisation into implementation. So if you enjoy working with customers, shaping the delivery approach and being involved in genuinely visible transformation work, this should be a strong fit. You'll need: Experience delivering ServiceNow HRSD or HRIS programmes Strong project management experience across full delivery lifecycles ServiceNow Foundations and HR Foundations accreditations as a minimum Good understanding of HR operations, employee lifecycle and HR service delivery Confidence managing senior stakeholders, business SMEs and delivery teams Experience with tools like Jira, MS Project, Miro, Excel and PowerPoint Exposure to Agile delivery, ideally Scrum, SAFe or PMP led environments CSA, CIS HRSD or Scrum Master certification would be useful, but the main thing is that you've led ServiceNow HR delivery before and you know how to keep complex programmes on track. This would suit someone who enjoys being in the middle of it all - customers, delivery teams, governance, risks, plans, workshops, decisions, the lot. Someone who can bring structure without slowing everything down, and who can speak confidently about ServiceNow HRSD without pretending to be an architect. If you're a ServiceNow Project Manager with HRSD experience and you want to be part of a growing HR transformation practice, this is well worth a chat. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

ITSM ServiceNow Developer ? Liverpool (Hybrid Working) ? Permanent About the Role An exciting opportunity has arisen for an experienced ServiceNow ITSM Developer to take ownership of a critical enterprise platform. You'll be responsible for ensuring the stability, scalability, and ongoing optimisation of ServiceNow, with a strong focus on out-of-the-box (OOTB) configuration over customisation . This role is ideal for someone who enjoys combining technical delivery, governance, and stakeholder collaboration while driving best practice across the platform. Key Responsibilities Platform Ownership Maintain the health, performance, and scalability of the ServiceNow platform Manage upgrades, testing cycles, and remediation of issues Oversee integrations, MID servers, and platform lifecycle activities Development & Configuration Deliver solutions using a configuration-first approach (UI Policies, Business Rules, Flow Designer, etc.) Develop custom solutions only where justified by clear business need Build and maintain integrations (REST, SOAP, webhooks, identity platforms, etc.) Governance & Best Practice Enforce platform standards including naming conventions, update set management, and security controls Support data model integrity and alignment with best practice frameworks (e.g., ITIL, CSDM) Contribute to architectural decisions and platform direction Quality & Operations Own CI/CD pipelines, automated testing (ATF), and deployment controls Ensure regression testing and platform reliability Monitor performance, manage technical debt, and maintain operational excellence Collaboration Work closely with Product Owners and stakeholders to shape backlog and requirements Provide technical guidance, peer reviews, and knowledge sharing across the team About You Proven experience in ServiceNow development and/or administration (approx. 2-4 years) Strong knowledge of ITSM processes (Incident, Change, Problem, Request, etc.) Hands-on experience with configuration-first development approaches Exposure to integrations, testing frameworks, and CI/CD practices Strong stakeholder engagement and communication skills Desirable: ITIL v4 Foundation ServiceNow certifications (CSA, CAD, or specialist certifications) What You'll Get Competitive salary and discretionary bonus Hybrid working model Generous pension and benefits package Private medical insurance Learning and certification support Flexible holiday options A collaborative, forward-thinking environment with a strong focus on continuous improvement Why Apply? This is a great opportunity to take a lead role in shaping and governing a modern ServiceNow platform , working in a business that values long-term thinking, continuous improvement, and high-quality delivery. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Adecco are pleased to be recruiting for a SharePoint Developer to work within Southern Water Location: Durrington, hybrid Contract Type: Permanent Hours: 37 hours per week, Monday to Friday Salary: 40,000 - 50,000 per annum Are you ready to shape the future of digital collaboration and content management? About the role Southern Water is undergoing an exciting IT transformation, redefining how we deliver IT support and services. As part of this journey, our Enterprise Content Management (ECM) team is expanding its capabilities and resilience. This role sits within the Digital Workspace team, supporting our M365 stack and driving innovation in collaboration and tooling. You'll work closely with Software Engineering, Service Delivery, and Project Delivery teams to ensure applications are supported and projects delivered to the highest standards. What you will be responsible for: Develop and maintain templated SharePoint sites and solutions based on business requirements. Implement new releases of SharePoint applications, including configuration, testing, and integration. Provide 2nd line support for SharePoint applications and assume administrator responsibilities for SharePoint Online. Support ECM / Power Platform Centre of Excellence and company archive solutions. Assist in producing specifications and designs for SharePoint applications aligned with enterprise architecture. Implement mechanisms for structured and unstructured information storage and access. Develop and execute test schedules to ensure quality of deployed solutions. Liaise with integration teams and suppliers during development and implementation phases. Analyse business needs and create lean processes for Enterprise Content Management. Ensure robust documentation and support for new and upgraded applications. Additional Requirements specific to the role Strong experience in SharePoint Online administration and development. Familiarity with M365 stack, Power Platform, and ECM principles. Ability to create technical documentation and deliver user training. What you'll bring to the role: Proven experience in SharePoint development and support. Strong understanding of enterprise content management and collaboration tools. Excellent problem-solving and stakeholder engagement skills. Ability to work across multiple teams and deliver high-quality solutions. Desirable Experience with automation workflows and integration using Power Automate. Knowledge of ServiceNow and ITIL processes. Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With 7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

ServiceNow Developer 60- 65 per hour (Inside IR35) 12-Month Contract Hybrid Working - Soho, London We're looking for an experienced ServiceNow Developer to join a high-profile digital platform team supporting globally used content and partner management systems. This is an opportunity to work on large-scale, business-critical applications used by internal and external stakeholders worldwide. The successful candidate will be a proactive and technically strong ServiceNow professional who enjoys collaborating across multiple teams, influencing stakeholders, and delivering high-quality platform solutions in a fast-paced Agile environment. Key Responsibilities Design, develop, and implement solutions across the ServiceNow platform Provide technical expertise and best-practice guidance on ServiceNow capabilities Work closely with business and technical stakeholders to gather and refine requirements Translate business requirements into scalable technical solutions Plan, estimate, and deliver platform enhancements and new functionality Develop integrations between ServiceNow and third-party systems Participate in Agile ceremonies and contribute to continuous improvement initiatives Troubleshoot and resolve complex platform issues Essential Skills & Experience 5+ years' experience developing solutions on the ServiceNow platform Strong hands-on Service Portal development experience Excellent knowledge of: HTML CSS JavaScript AngularJS Bootstrap JSON REST/SOAP APIs HTTP protocols Experience developing ServiceNow integrations Strong understanding of ServiceNow core platform architecture Experience working within Agile delivery environments Excellent problem-solving and troubleshooting skills Strong communication and stakeholder management skills Ability to work independently and collaboratively within distributed teams Desirable Skills & Experience Experience with ServiceNow Customer Service Management (CSM) Experience working with Jira and Confluence Experience within Scrum, Agile, or SAFe delivery frameworks Knowledge of SaaS and cloud-based technologies Certifications (Desirable) ServiceNow Certified Application Developer (CAD) ServiceNow Customer Service Management (CSM) Certification Personal Attributes Natural problem solver with a proactive mindset Strong attention to detail Able to manage competing priorities and project deadlines Comfortable influencing stakeholders at all levels Strong team player with the ability to work autonomously Contract Details Rate: 60- 65 per hour (Inside IR35) Duration: 12 months Location: Hybrid working from Soho, London If you're an experienced ServiceNow Developer looking for a long-term contract on a large-scale platform programme, we'd love to hear from you.