Safe Haven Sussex CIC is a non-profit community interest company providing accommodation and support for vulnerable adults who have been homeless or vulnerably housed. The Seagull Project is a medium-support service providing housing for up to 40 residents across 7 properties in Brighton and Hove. The Seagull Project takes a harm-reduction approach , supporting individuals with a range of complex and multiple support needs, which may include the active use of substances. The Seagull Project Manager will be responsible for overseeing the delivery of the service and manage a team of Support Coordinators, ensuring a high standard of person-centred and trauma informed support is consistently provided to residents. In addition, the Project Manager will be responsible for supporting the team to manage risk, enabling residents to live safely and are supported to work toward their goals. A comprehensive understanding of safeguarding procedures and risk management is necessary for this role. Job Type: Full-time, 1 year contract with possibility of extension. Schedule: Monday - Friday (9am-5pm). A full driving licence, use of a vehicle and business insurance is essential for the role. Responsibilities: Oversee the referrals and assessments process, working closely with Brighton and Hove City Council. Attend regular meetings with the Supported Housing and Commissioning Team, providing relevant updates about the service and residents. Support the welfare team with incidents and provide out of hours support on designated days, in line with the on call rota. Work in partnership with local services to provide comprehensive and holistic support. Ensure staff deliver support within a trauma-informed framework, aligning with the objectives of the Local Authority. Work toward organisational and Brighton and Hove City Council targets. Support the team to coordinate and accompany residents to key appointments, including but not limited to GP visits, recovery services and probation meetings. Manage a team of three Support Coordinators and a Team Leader, providing regular work reviews, casework supervisions and team meetings. Produce monthly reports about the service, to be shared with the Head of Service and Directors. Work collaboratively with the Finance Manager to address longstanding challenges relating to rent and service charge. To promote a harm-reduction approach to the management of incidents, with the aim of supporting residents to maintain their housing. Conduct critical incident debriefs and provide emotional and psychological support to the team, whilst signposting to the Employee Assistance Scheme and other relevant specialist support. Work with the team to create support plans and risk assessments, ensuring these are reviewed and updated regularly. Experience: 1 year supporting vulnerable adults. 1 year experience leading, supervising or managing a team. Experience in a similar or related role, with a good understanding of the sector. Benefits: Potential early finish on a Friday 25 days of A/L, increasing again after first year of employment. Employee Assistance Programme (EAP) - incudes access to short term counselling and wellbeing support. Monthly wellbeing activities - such as badminton and bowling. Annual team building event. Office closed on bank holidays. Refreshments. Training and development opportunities.
Jun 11, 2026
Full time
Safe Haven Sussex CIC is a non-profit community interest company providing accommodation and support for vulnerable adults who have been homeless or vulnerably housed. The Seagull Project is a medium-support service providing housing for up to 40 residents across 7 properties in Brighton and Hove. The Seagull Project takes a harm-reduction approach , supporting individuals with a range of complex and multiple support needs, which may include the active use of substances. The Seagull Project Manager will be responsible for overseeing the delivery of the service and manage a team of Support Coordinators, ensuring a high standard of person-centred and trauma informed support is consistently provided to residents. In addition, the Project Manager will be responsible for supporting the team to manage risk, enabling residents to live safely and are supported to work toward their goals. A comprehensive understanding of safeguarding procedures and risk management is necessary for this role. Job Type: Full-time, 1 year contract with possibility of extension. Schedule: Monday - Friday (9am-5pm). A full driving licence, use of a vehicle and business insurance is essential for the role. Responsibilities: Oversee the referrals and assessments process, working closely with Brighton and Hove City Council. Attend regular meetings with the Supported Housing and Commissioning Team, providing relevant updates about the service and residents. Support the welfare team with incidents and provide out of hours support on designated days, in line with the on call rota. Work in partnership with local services to provide comprehensive and holistic support. Ensure staff deliver support within a trauma-informed framework, aligning with the objectives of the Local Authority. Work toward organisational and Brighton and Hove City Council targets. Support the team to coordinate and accompany residents to key appointments, including but not limited to GP visits, recovery services and probation meetings. Manage a team of three Support Coordinators and a Team Leader, providing regular work reviews, casework supervisions and team meetings. Produce monthly reports about the service, to be shared with the Head of Service and Directors. Work collaboratively with the Finance Manager to address longstanding challenges relating to rent and service charge. To promote a harm-reduction approach to the management of incidents, with the aim of supporting residents to maintain their housing. Conduct critical incident debriefs and provide emotional and psychological support to the team, whilst signposting to the Employee Assistance Scheme and other relevant specialist support. Work with the team to create support plans and risk assessments, ensuring these are reviewed and updated regularly. Experience: 1 year supporting vulnerable adults. 1 year experience leading, supervising or managing a team. Experience in a similar or related role, with a good understanding of the sector. Benefits: Potential early finish on a Friday 25 days of A/L, increasing again after first year of employment. Employee Assistance Programme (EAP) - incudes access to short term counselling and wellbeing support. Monthly wellbeing activities - such as badminton and bowling. Annual team building event. Office closed on bank holidays. Refreshments. Training and development opportunities.
About The Big Life Group The Big Life Group's mission is to fight for equity, in health, in wealth and in life. We are a social business delivering a range of services across the North of England, covering everything from mental and physical health, addiction and criminal justice, to housing, education, family support and much more. What links them together is the way we work - The Big Life Way. We always stand shoulder-to shoulder with people, working with them on the things that matter most to them. Everything we do is designed and informed by the needs, priorities and strengths of people and communities. Our values: Courage : We stand up for ourselves, and the people and communities we work alongside, even when that makes us unpopular, or challenges accepted wisdom. Creativity : We find innovative solutions that work, never accepting the easy option or the status quo. Honesty : We act with integrity, speaking the truth to ourselves and others. Inspiration : We are inspired by the people and communities we work with and share what we learn from them to inspire others. Thoughtful : We act with care and compassion and work to understand people's experiences. We take time to listen, reflect and continually learn. Valuing difference : We recognise and celebrate the unique qualities, gifts, insights and perspectives that different people offer. Working at Big Life At Big Life, work is more than a job - it's about standing shoulder-to-shoulder with people and communities, making a difference every day. We fight for equity in health, in wealth and in life, and that commitment starts with how our staff. Be yourself We want you to feel safe, respected and able to bring your whole self to work. Difference is celebrated here, and our staff networks - from menopause to neurodiversity, LGBTQI+ and more - create space to connect and support each other. Benefits that matter We offer more than a payslip - you'll find wellbeing support through LifeWorks, Simply Health and mindfulness sessions, 25-30 days' annual leave plus your birthday off, flexible working, and regular learning opportunities. Everyday perks include Blue Light Card discounts, savings schemes, cycle-to-work, free eye tests and more - little extras to make life easier inside and outside of work. Recognised as outstanding We're proud to be ranked by Best Companies as one of the UK's outstanding places to work, with a two-star accreditation in 2024. A culture of trust and flexibility Our people describe our culture as relaxed and supportive. You'll be trusted to plan your own day, take breaks when you need, and work in a way that fits with your life as well as your role. If you're looking for more than a job - if you want to be part of a team that's bold, creative and relentlessly committed to equity - then Big Life could be the place for you. Job description: Business Development Manager The basics Salary NJC point 38-40 ( £49,282 to £51,356) Hours 35 hours per week Annual leave 25 days, increasing to 30 days after five years Base Big Life Stretford Road Hub, Manchester, or remote with attendance in person as required Line manager Executive Director Closing date for applications 21 June 2026 at midnight What you'll be doing As our Business Development Manager, you will lead and coordinate the development of high-quality, compliant and competitive tenders that support Big Life Group's growth and impact. Working as one of two Business Development Managers, you will have end-to-end responsibility for identifying opportunities and leading tender submissions across allocated service areas. You'll work closely with operational leaders, finance colleagues and external partners to develop compelling proposals that demonstrate our impact, quality and values. You will play a central role in helping Big Life Group secure new contracts and partnerships, contributing directly to the sustainability and development of services that support communities across Greater Manchester and beyond. Main duties: Build strong relationships across allocated service areas to understand strengths, challenges and opportunities for growth. Identify business development opportunities and assess strategic fit, delivery capability, financial viability and likelihood of success. Lead and coordinate tender processes from opportunity identification through to submission and interview preparation. Produce high-quality bid content that clearly demonstrates Big Life Group's experience, impact and capability. Develop compelling social value and impact narratives within submissions. Work with finance colleagues to develop compliant and financially viable pricing models. Maintain oversight of bid pipelines, tender outcomes and lessons learned to support continuous improvement. Develop market intelligence relating to commissioners, procurement trends, competitors and partnership opportunities. Maintain and improve libraries of standard responses, evidence and case studies. Support effective mobilisation and handover of successful contracts to operational teams. For the full recruitment pack, including the job description and the person specification, please go to our website. Please use the person specification whilst completing your application.
Jun 11, 2026
Full time
About The Big Life Group The Big Life Group's mission is to fight for equity, in health, in wealth and in life. We are a social business delivering a range of services across the North of England, covering everything from mental and physical health, addiction and criminal justice, to housing, education, family support and much more. What links them together is the way we work - The Big Life Way. We always stand shoulder-to shoulder with people, working with them on the things that matter most to them. Everything we do is designed and informed by the needs, priorities and strengths of people and communities. Our values: Courage : We stand up for ourselves, and the people and communities we work alongside, even when that makes us unpopular, or challenges accepted wisdom. Creativity : We find innovative solutions that work, never accepting the easy option or the status quo. Honesty : We act with integrity, speaking the truth to ourselves and others. Inspiration : We are inspired by the people and communities we work with and share what we learn from them to inspire others. Thoughtful : We act with care and compassion and work to understand people's experiences. We take time to listen, reflect and continually learn. Valuing difference : We recognise and celebrate the unique qualities, gifts, insights and perspectives that different people offer. Working at Big Life At Big Life, work is more than a job - it's about standing shoulder-to-shoulder with people and communities, making a difference every day. We fight for equity in health, in wealth and in life, and that commitment starts with how our staff. Be yourself We want you to feel safe, respected and able to bring your whole self to work. Difference is celebrated here, and our staff networks - from menopause to neurodiversity, LGBTQI+ and more - create space to connect and support each other. Benefits that matter We offer more than a payslip - you'll find wellbeing support through LifeWorks, Simply Health and mindfulness sessions, 25-30 days' annual leave plus your birthday off, flexible working, and regular learning opportunities. Everyday perks include Blue Light Card discounts, savings schemes, cycle-to-work, free eye tests and more - little extras to make life easier inside and outside of work. Recognised as outstanding We're proud to be ranked by Best Companies as one of the UK's outstanding places to work, with a two-star accreditation in 2024. A culture of trust and flexibility Our people describe our culture as relaxed and supportive. You'll be trusted to plan your own day, take breaks when you need, and work in a way that fits with your life as well as your role. If you're looking for more than a job - if you want to be part of a team that's bold, creative and relentlessly committed to equity - then Big Life could be the place for you. Job description: Business Development Manager The basics Salary NJC point 38-40 ( £49,282 to £51,356) Hours 35 hours per week Annual leave 25 days, increasing to 30 days after five years Base Big Life Stretford Road Hub, Manchester, or remote with attendance in person as required Line manager Executive Director Closing date for applications 21 June 2026 at midnight What you'll be doing As our Business Development Manager, you will lead and coordinate the development of high-quality, compliant and competitive tenders that support Big Life Group's growth and impact. Working as one of two Business Development Managers, you will have end-to-end responsibility for identifying opportunities and leading tender submissions across allocated service areas. You'll work closely with operational leaders, finance colleagues and external partners to develop compelling proposals that demonstrate our impact, quality and values. You will play a central role in helping Big Life Group secure new contracts and partnerships, contributing directly to the sustainability and development of services that support communities across Greater Manchester and beyond. Main duties: Build strong relationships across allocated service areas to understand strengths, challenges and opportunities for growth. Identify business development opportunities and assess strategic fit, delivery capability, financial viability and likelihood of success. Lead and coordinate tender processes from opportunity identification through to submission and interview preparation. Produce high-quality bid content that clearly demonstrates Big Life Group's experience, impact and capability. Develop compelling social value and impact narratives within submissions. Work with finance colleagues to develop compliant and financially viable pricing models. Maintain oversight of bid pipelines, tender outcomes and lessons learned to support continuous improvement. Develop market intelligence relating to commissioners, procurement trends, competitors and partnership opportunities. Maintain and improve libraries of standard responses, evidence and case studies. Support effective mobilisation and handover of successful contracts to operational teams. For the full recruitment pack, including the job description and the person specification, please go to our website. Please use the person specification whilst completing your application.
Role: Housing and Partnership Manager Location: Hybrid working with a minimum 2 days per week in Thame (Oxfordshire) or Leicester (Leicestershire) Salary: £45,000.00 per annum Hours: 37.5 per week Contract: Permanent Reports to: Head of Housing and Property Leading tenancy and housing partnerships As an experienced and motivated Housing & Partnership Manager, you will lead the delivery of a responsive, high-quality tenancy management service across our properties. This role is perfect for someone with a strong housing background who is passionate about supporting people to live independently and confident in building positive, collaborative relationships with landlords, local authorities, NHS teams, and internal colleagues. You will oversee the day-to-day management of tenancy services, including lettings, transfers, voids, rent arrears, and tenancy sustainment, ensuring services are delivered efficiently and in line with relevant policies and regulations. Working closely with teams across Housing, Property & Compliance, and Support Services, you will play a key role in resolving housing-related issues and improving outcomes for the people we support. You will also help strengthen and develop partnerships with external landlords and housing providers, supporting the continued growth and success of Affinity Trust s services. What you will do Manage Affinity Manage tenancies and support independent living Oversee lettings, transfers, and voids Re-let properties quickly and efficiently Handle rent arrears, Housing Benefit queries, and legal processes Work with Repairs & Compliance on property and safety issues Build and maintain landlord and partner relationships Track KPIs (arrears, complaints, ASB, compliance) Support housing issues in externally managed properties Manage tenancy breaches, ASB, and hoarding cases Lead regular meetings with landlords and partners Improve housing systems and processes Act on tenant feedback and concerns What we are looking for Housing or tenancy management experience Strong knowledge of housing legislation and processes Experience managing arrears and working with Local Authorities/DWP Excellent communication and relationship skills Ability to handle complex situations with professionalism and empathy Strong organisation and problem-solving skills Confidence working across teams and external partners How You ll Make an Impact In this role, you ll make a real difference by helping people maintain safe, stable homes and supporting them to live independently through strong tenancy services and housing partnerships. What will we do? We offer hybrid working (min. 2 days/week office based) 31 days annual leave (inc. bank holidays), rising with service Health cash plan, Pension, Life assurance, Employee Assistance Programme Blue Light Card, option to buy extra annual leave Inclusion, accessibility and our commitment to diversity Diversity is key to what we do. Life would be dull, and change slow, if we all thought the same way. We want colleagues who bring different perspectives, backgrounds and experiences, and we know this makes us stronger and better for the people we support. We are committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy. We re also committed to making our recruitment process as accessible as possible. If you need any reasonable adjustments at any stage, for example, accessible formats, support with the application form or adjustments for interview, you can tell us in your application or contact our recruitment team to discuss what you need. Ready to join us? If you re ready to drive new commercial opportunities that make a real impact, connecting with colleagues to build strong relationships, making a real difference in a values-led charity, this could be your next role. If you are offered the role, you will be required to have a DBS check at the relevant level, which we ll cover the cost for.
Jun 11, 2026
Full time
Role: Housing and Partnership Manager Location: Hybrid working with a minimum 2 days per week in Thame (Oxfordshire) or Leicester (Leicestershire) Salary: £45,000.00 per annum Hours: 37.5 per week Contract: Permanent Reports to: Head of Housing and Property Leading tenancy and housing partnerships As an experienced and motivated Housing & Partnership Manager, you will lead the delivery of a responsive, high-quality tenancy management service across our properties. This role is perfect for someone with a strong housing background who is passionate about supporting people to live independently and confident in building positive, collaborative relationships with landlords, local authorities, NHS teams, and internal colleagues. You will oversee the day-to-day management of tenancy services, including lettings, transfers, voids, rent arrears, and tenancy sustainment, ensuring services are delivered efficiently and in line with relevant policies and regulations. Working closely with teams across Housing, Property & Compliance, and Support Services, you will play a key role in resolving housing-related issues and improving outcomes for the people we support. You will also help strengthen and develop partnerships with external landlords and housing providers, supporting the continued growth and success of Affinity Trust s services. What you will do Manage Affinity Manage tenancies and support independent living Oversee lettings, transfers, and voids Re-let properties quickly and efficiently Handle rent arrears, Housing Benefit queries, and legal processes Work with Repairs & Compliance on property and safety issues Build and maintain landlord and partner relationships Track KPIs (arrears, complaints, ASB, compliance) Support housing issues in externally managed properties Manage tenancy breaches, ASB, and hoarding cases Lead regular meetings with landlords and partners Improve housing systems and processes Act on tenant feedback and concerns What we are looking for Housing or tenancy management experience Strong knowledge of housing legislation and processes Experience managing arrears and working with Local Authorities/DWP Excellent communication and relationship skills Ability to handle complex situations with professionalism and empathy Strong organisation and problem-solving skills Confidence working across teams and external partners How You ll Make an Impact In this role, you ll make a real difference by helping people maintain safe, stable homes and supporting them to live independently through strong tenancy services and housing partnerships. What will we do? We offer hybrid working (min. 2 days/week office based) 31 days annual leave (inc. bank holidays), rising with service Health cash plan, Pension, Life assurance, Employee Assistance Programme Blue Light Card, option to buy extra annual leave Inclusion, accessibility and our commitment to diversity Diversity is key to what we do. Life would be dull, and change slow, if we all thought the same way. We want colleagues who bring different perspectives, backgrounds and experiences, and we know this makes us stronger and better for the people we support. We are committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy. We re also committed to making our recruitment process as accessible as possible. If you need any reasonable adjustments at any stage, for example, accessible formats, support with the application form or adjustments for interview, you can tell us in your application or contact our recruitment team to discuss what you need. Ready to join us? If you re ready to drive new commercial opportunities that make a real impact, connecting with colleagues to build strong relationships, making a real difference in a values-led charity, this could be your next role. If you are offered the role, you will be required to have a DBS check at the relevant level, which we ll cover the cost for.
TPP Recruitment is supporting a small, community-based charity to recruit an Interim Service Manager on a fixed-term basis. This Interim Service Manager role is a brilliant opportunity to lead a vital service supporting people facing real hardship, while also shaping systems, quality, and service development during a period of change. Details Salary: £37,811 FTE Location: Northwest London Working Pattern: 32 hours across 4 days (Monday-Thursday) Working arrangements: Hybrid (2 days per week on site) Contract: Fixed term to 20th April 2027 About the Role As Interim Service Manager , you'll manage and develop services across multiple sites, leading staff and volunteers. Focusing on monitoring and evaluation alongside planning out services around funders. You'll combine hands-on front line delivery (including a small caseload) with oversight of quality, compliance, and continuous improvement. You'll work closely with senior colleagues, to help implement new initiatives and strengthen the service's impact. Key Responsibilities Lead day-to-day delivery of the service Hold a small caseload to stay connected to frontline delivery and community needs Maintain high-quality, compliant provision, ensuring delivery aligns with funder expectations and internal standards Use case management systems to report on cases and outcomes, supporting funding needs and future applications Drive service development, reviewing procedures and improving systems Undertake quality assurance activity Support effective volunteer management Contribute to budgets, monitoring, evaluation, stakeholder feedback, and action planning Skills / Experience Required An experienced Service Manager or Programme Manager used to running front line services Charity sector background Strong project/service improvement experience Confidence with case management and using data to inform reporting and improvements Knowledge of working with a variety of funders/commissioners If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today! TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us! We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Jun 11, 2026
Full time
TPP Recruitment is supporting a small, community-based charity to recruit an Interim Service Manager on a fixed-term basis. This Interim Service Manager role is a brilliant opportunity to lead a vital service supporting people facing real hardship, while also shaping systems, quality, and service development during a period of change. Details Salary: £37,811 FTE Location: Northwest London Working Pattern: 32 hours across 4 days (Monday-Thursday) Working arrangements: Hybrid (2 days per week on site) Contract: Fixed term to 20th April 2027 About the Role As Interim Service Manager , you'll manage and develop services across multiple sites, leading staff and volunteers. Focusing on monitoring and evaluation alongside planning out services around funders. You'll combine hands-on front line delivery (including a small caseload) with oversight of quality, compliance, and continuous improvement. You'll work closely with senior colleagues, to help implement new initiatives and strengthen the service's impact. Key Responsibilities Lead day-to-day delivery of the service Hold a small caseload to stay connected to frontline delivery and community needs Maintain high-quality, compliant provision, ensuring delivery aligns with funder expectations and internal standards Use case management systems to report on cases and outcomes, supporting funding needs and future applications Drive service development, reviewing procedures and improving systems Undertake quality assurance activity Support effective volunteer management Contribute to budgets, monitoring, evaluation, stakeholder feedback, and action planning Skills / Experience Required An experienced Service Manager or Programme Manager used to running front line services Charity sector background Strong project/service improvement experience Confidence with case management and using data to inform reporting and improvements Knowledge of working with a variety of funders/commissioners If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today! TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us! We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Senior C++ Developer (Hybrid, UK-Based) Location: London Salary : £80,000 - £100,000 + EMI Share Options + Private Medical Insurance Vacancy Type: Full-time, Permanent We take care of time, so our customers don t have to. At Hoptroff, we build nanosecond-accurate, software-driven timing systems used by global investment banks, telecoms operators, and broadcasters - including the MiFID II-compliant trade timestamping that financial regulators depend on. When microseconds aren t tight enough and milliseconds are an eternity, our software is what s keeping the world in sync. We re entering an exciting phase of growth and looking for a Senior C++ Developer to join our small, high-calibre engineering team. You ll write modern C++ (C+ or later) at the heart of our Linux-based clock and time synchronisation platform - tight, performance-sensitive code where jitter is measured in nanoseconds and correctness is non-negotiable. You ll own significant components of the platform, contribute to architecture, and work closely alongside a junior developer and a contractor on a tight, collaborative team. The Role Reporting to the Software Development Manager, you ll lead the design, development, and optimisation of C++ software within our Linux-based timing systems. Day to day, you will: Design, build, and optimise low-latency, high-precision C++ at the heart of our timing products - code where performance, determinism, and jitter really matter Make architectural decisions on systems that have to be correct, fast, and observable in production - balancing maintainability with the hard real-time constraints of precision timing Develop online and offline tooling to support time synchronisation and system monitoring Build and maintain automated test cases using Python-based system test frameworks Provide senior-level technical input across product, QA, hardware, and commercial conversations Share knowledge, review code, and support the development of our junior C++ developer Help shape engineering standards, tooling, and processes Essential Experience Extensive professional experience writing modern C++ in production - fluent in modern C++ idioms and confident with C+/23 features such as concepts, ranges, coroutines, and constant expressions (constexpr/consteval) A track record of delivering low-latency, performance-sensitive systems on Linux - production code where determinism, throughput, and tail latency matter Strong computer science fundamentals: data structures, algorithms, concurrency, performance optimisation Demonstrable ability to design software architecture and make sound technical trade-offs Strong debugging and profiling skills (perf, valgrind, sanitizers, flame graphs) - you ve cared about cache lines, lock contention, jitter, and tail latency, not just correctness Confident with Git, CI/CD pipelines, modern build tooling (CMake), and automated testing frameworks Clear technical communicator - you can explain trade-offs to engineers and non-engineers alike Nice to Have Linux networking experience (sockets, networking concepts and standard tooling) Experience interacting with hardware on Linux (device drivers, system interfaces, low-level I/O) Low-level Windows systems development (Windows APIs, system services, platform-specific debugging) PostgreSQL or other relational database experience Python and/or Go (Golang) for tooling, automation, or supporting services Familiarity with time synchronisation protocols such as PTP or NTP Open-source contributions or evidence of staying current with the C++ standard Open to integrating AI tools where they add value What We Offer Salary of £80,000 - £100,000, depending on experience EMI Share Options Private Medical Insurance Hybrid working - 2 days per week at our London (Shoreditch) office, with regular team events Based at a Shoreditch FinTech incubator - a thriving community of like-minded businesses with a full social calendar, networking opportunities, and (importantly) dog-friendly Your code will sit underneath MiFID II-compliant trade timestamps at major banks, broadcast sync at tier-1 broadcasters, and timing infrastructure at telecoms operators - tangible, high-stakes impact at global scale A team that invests in modern tooling and continuous learning To Apply If you feel you are a suitable candidate and would like to work for HopTroff, please do not hesitate to apply.
Jun 11, 2026
Full time
Senior C++ Developer (Hybrid, UK-Based) Location: London Salary : £80,000 - £100,000 + EMI Share Options + Private Medical Insurance Vacancy Type: Full-time, Permanent We take care of time, so our customers don t have to. At Hoptroff, we build nanosecond-accurate, software-driven timing systems used by global investment banks, telecoms operators, and broadcasters - including the MiFID II-compliant trade timestamping that financial regulators depend on. When microseconds aren t tight enough and milliseconds are an eternity, our software is what s keeping the world in sync. We re entering an exciting phase of growth and looking for a Senior C++ Developer to join our small, high-calibre engineering team. You ll write modern C++ (C+ or later) at the heart of our Linux-based clock and time synchronisation platform - tight, performance-sensitive code where jitter is measured in nanoseconds and correctness is non-negotiable. You ll own significant components of the platform, contribute to architecture, and work closely alongside a junior developer and a contractor on a tight, collaborative team. The Role Reporting to the Software Development Manager, you ll lead the design, development, and optimisation of C++ software within our Linux-based timing systems. Day to day, you will: Design, build, and optimise low-latency, high-precision C++ at the heart of our timing products - code where performance, determinism, and jitter really matter Make architectural decisions on systems that have to be correct, fast, and observable in production - balancing maintainability with the hard real-time constraints of precision timing Develop online and offline tooling to support time synchronisation and system monitoring Build and maintain automated test cases using Python-based system test frameworks Provide senior-level technical input across product, QA, hardware, and commercial conversations Share knowledge, review code, and support the development of our junior C++ developer Help shape engineering standards, tooling, and processes Essential Experience Extensive professional experience writing modern C++ in production - fluent in modern C++ idioms and confident with C+/23 features such as concepts, ranges, coroutines, and constant expressions (constexpr/consteval) A track record of delivering low-latency, performance-sensitive systems on Linux - production code where determinism, throughput, and tail latency matter Strong computer science fundamentals: data structures, algorithms, concurrency, performance optimisation Demonstrable ability to design software architecture and make sound technical trade-offs Strong debugging and profiling skills (perf, valgrind, sanitizers, flame graphs) - you ve cared about cache lines, lock contention, jitter, and tail latency, not just correctness Confident with Git, CI/CD pipelines, modern build tooling (CMake), and automated testing frameworks Clear technical communicator - you can explain trade-offs to engineers and non-engineers alike Nice to Have Linux networking experience (sockets, networking concepts and standard tooling) Experience interacting with hardware on Linux (device drivers, system interfaces, low-level I/O) Low-level Windows systems development (Windows APIs, system services, platform-specific debugging) PostgreSQL or other relational database experience Python and/or Go (Golang) for tooling, automation, or supporting services Familiarity with time synchronisation protocols such as PTP or NTP Open-source contributions or evidence of staying current with the C++ standard Open to integrating AI tools where they add value What We Offer Salary of £80,000 - £100,000, depending on experience EMI Share Options Private Medical Insurance Hybrid working - 2 days per week at our London (Shoreditch) office, with regular team events Based at a Shoreditch FinTech incubator - a thriving community of like-minded businesses with a full social calendar, networking opportunities, and (importantly) dog-friendly Your code will sit underneath MiFID II-compliant trade timestamps at major banks, broadcast sync at tier-1 broadcasters, and timing infrastructure at telecoms operators - tangible, high-stakes impact at global scale A team that invests in modern tooling and continuous learning To Apply If you feel you are a suitable candidate and would like to work for HopTroff, please do not hesitate to apply.
Role: Head of Advocacy and Support Based: City of London / Hybrid Rate: £25 - £33ph depending on pay status and experience Start Date: ASAP Duration: 3-month temporary contract Hours: 35 hours per week Hybrid working with a minimum of 2 days in the London office preferred Our client, a specialist LGBT+ anti-abuse charity, is looking for an experienced Head of Advocacy and Support to lead their national advocacy services supporting LGBT+ victims and survivors of abuse and violence. The successful candidate will oversee multidisciplinary frontline teams including IDVAs, ISVAs, hate crime advocates, and caseworkers delivering trauma-informed, needs-led support across London and nationally. Synopsis of duties: Lead and oversee advocacy and support services, ensuring high-quality and consistent service delivery. Manage advocacy managers and senior advocates across dispersed frontline teams. Act as safeguarding lead within the advocacy service, ensuring robust safeguarding practices and risk management. Oversee contract delivery, monitoring, reporting, and budget management across multiple funding streams. Support recruitment, induction, training, and ongoing staff development across the advocacy service. Represent the organisation with key stakeholders, commissioners, and partnership agencies. Work collaboratively with senior leadership to identify service improvements and development opportunities. Essential Requirements Extensive experience managing frontline advocacy or support services. Strong understanding of safeguarding practices relating to adults and children at risk. In-depth understanding of abuse and violence experienced by LGBT+ people. Experience managing complex services, contracts, and performance targets. Strong leadership skills with experience managing multidisciplinary teams. Experience overseeing budgets and service monitoring. Ability to work collaboratively, manage competing priorities, and lead change effectively. Strong understanding of intersectionality and inclusive practice. DBS dated within the last 12 months or on the update service This post is only available to applicants from the LGBTQ+ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement. Supporting Futures Consulting acts as both an employer and an agency
Jun 11, 2026
Seasonal
Role: Head of Advocacy and Support Based: City of London / Hybrid Rate: £25 - £33ph depending on pay status and experience Start Date: ASAP Duration: 3-month temporary contract Hours: 35 hours per week Hybrid working with a minimum of 2 days in the London office preferred Our client, a specialist LGBT+ anti-abuse charity, is looking for an experienced Head of Advocacy and Support to lead their national advocacy services supporting LGBT+ victims and survivors of abuse and violence. The successful candidate will oversee multidisciplinary frontline teams including IDVAs, ISVAs, hate crime advocates, and caseworkers delivering trauma-informed, needs-led support across London and nationally. Synopsis of duties: Lead and oversee advocacy and support services, ensuring high-quality and consistent service delivery. Manage advocacy managers and senior advocates across dispersed frontline teams. Act as safeguarding lead within the advocacy service, ensuring robust safeguarding practices and risk management. Oversee contract delivery, monitoring, reporting, and budget management across multiple funding streams. Support recruitment, induction, training, and ongoing staff development across the advocacy service. Represent the organisation with key stakeholders, commissioners, and partnership agencies. Work collaboratively with senior leadership to identify service improvements and development opportunities. Essential Requirements Extensive experience managing frontline advocacy or support services. Strong understanding of safeguarding practices relating to adults and children at risk. In-depth understanding of abuse and violence experienced by LGBT+ people. Experience managing complex services, contracts, and performance targets. Strong leadership skills with experience managing multidisciplinary teams. Experience overseeing budgets and service monitoring. Ability to work collaboratively, manage competing priorities, and lead change effectively. Strong understanding of intersectionality and inclusive practice. DBS dated within the last 12 months or on the update service This post is only available to applicants from the LGBTQ+ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement. Supporting Futures Consulting acts as both an employer and an agency
Role: Advocacy & Support Manager (Hate Crime) Based: City of London / Hybrid Rate: £20 - £28ph depending on pay status and experience Start Date: ASAP Duration: 3 months temporary - potential Fixed Term Contract 1 year with possible extension Hours: 35 hours per week Hybrid working with at least 2 days in the London office Our client, a specialist LGBT+ anti-abuse charity, is looking for an Advocacy & Support Manager to join their frontline services team. The successful candidate will manage specialist advocates and triage workers delivering trauma-informed, needs-led support to LGBT+ victims and survivors of abuse and violence, with a specialist focus on hate crime and hate-motivated abuse. Synopsis of duties: Line manage a team of specialist advocates and triage workers. Provide leadership, case oversight, supervision, and ongoing support to frontline staff. Ensure advocacy services operate in line with safeguarding procedures, current guidance, and best practice. Oversee consistent data collection, monitoring, reporting, and delivery against targets and funding requirements. Manage relationships with key partners and support oversight of a pan-London hate crime partnership service. Support contract and grant management, including monitoring outcomes and reporting to funders. Represent the organisation externally and advocate for the needs of LGBT+ survivors of abuse and violence. Work collaboratively with senior leadership to support service development and continuous improvement. Essential Requirements Experience delivering support services to survivors of abuse, violence, or hate crime. In-depth understanding of abuse and violence experienced by LGBT+ communities. Strong knowledge of safeguarding practices relating to adults and children at risk. Understanding of trauma-informed and empowerment-based approaches to support work. Experience of line management and supporting frontline staff performance and development. Experience working to targets and reporting on service outcomes. Strong understanding of discrimination, intersectionality, and inclusive practice. Excellent communication, partnership working, and organisational skills. DBS dated within the last 12 months or on the update service This post is only available to applicants from the LGBTQ+ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement. Supporting Futures Consulting acts as both an employer and an agency
Jun 11, 2026
Seasonal
Role: Advocacy & Support Manager (Hate Crime) Based: City of London / Hybrid Rate: £20 - £28ph depending on pay status and experience Start Date: ASAP Duration: 3 months temporary - potential Fixed Term Contract 1 year with possible extension Hours: 35 hours per week Hybrid working with at least 2 days in the London office Our client, a specialist LGBT+ anti-abuse charity, is looking for an Advocacy & Support Manager to join their frontline services team. The successful candidate will manage specialist advocates and triage workers delivering trauma-informed, needs-led support to LGBT+ victims and survivors of abuse and violence, with a specialist focus on hate crime and hate-motivated abuse. Synopsis of duties: Line manage a team of specialist advocates and triage workers. Provide leadership, case oversight, supervision, and ongoing support to frontline staff. Ensure advocacy services operate in line with safeguarding procedures, current guidance, and best practice. Oversee consistent data collection, monitoring, reporting, and delivery against targets and funding requirements. Manage relationships with key partners and support oversight of a pan-London hate crime partnership service. Support contract and grant management, including monitoring outcomes and reporting to funders. Represent the organisation externally and advocate for the needs of LGBT+ survivors of abuse and violence. Work collaboratively with senior leadership to support service development and continuous improvement. Essential Requirements Experience delivering support services to survivors of abuse, violence, or hate crime. In-depth understanding of abuse and violence experienced by LGBT+ communities. Strong knowledge of safeguarding practices relating to adults and children at risk. Understanding of trauma-informed and empowerment-based approaches to support work. Experience of line management and supporting frontline staff performance and development. Experience working to targets and reporting on service outcomes. Strong understanding of discrimination, intersectionality, and inclusive practice. Excellent communication, partnership working, and organisational skills. DBS dated within the last 12 months or on the update service This post is only available to applicants from the LGBTQ+ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement. Supporting Futures Consulting acts as both an employer and an agency
Age UK is recruiting for a Shop Supervisor to join their fantastic team in Great Harwood! Age UK's shops are the face of the charity. On high streets up and down the country our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most. If you want to help us to help others, this might be the job for you! We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence. The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values. PLEASE NOTE THIS IS A 3 MONTH FIXED TERM CONTRACT Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.) Please note this opportunity will require the successful candidate to work 21 hours across a 7-day working week, including Saturdays and Sundays on a rota basis. To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised. You will have: Experience in working in a customer facing role Experience of cash handling Ability to lift and carry bags of stock up to 10kg's The ability to work as part of an effective team. Be able to lone work when needed Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events What we offer in return: Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. Blue Light Card scheme You Did It Awards - recognition awards from £100-250. Additional Information To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. Supporting statements and anonymisation Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Jun 11, 2026
Contractor
Age UK is recruiting for a Shop Supervisor to join their fantastic team in Great Harwood! Age UK's shops are the face of the charity. On high streets up and down the country our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most. If you want to help us to help others, this might be the job for you! We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence. The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values. PLEASE NOTE THIS IS A 3 MONTH FIXED TERM CONTRACT Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.) Please note this opportunity will require the successful candidate to work 21 hours across a 7-day working week, including Saturdays and Sundays on a rota basis. To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised. You will have: Experience in working in a customer facing role Experience of cash handling Ability to lift and carry bags of stock up to 10kg's The ability to work as part of an effective team. Be able to lone work when needed Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events What we offer in return: Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. Blue Light Card scheme You Did It Awards - recognition awards from £100-250. Additional Information To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. Supporting statements and anonymisation Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Barnsley 14.82 per hour PAYE Hybrid 3 Days On Site Temporary Contract Lynx Employment Services are recruiting on behalf of a local authority for an experienced People Services Officer to support the delivery of Disclosure and Barring Service (DBS) administration, compliance checks, and customer support within a busy People Services team. This is an excellent opportunity for an organised and detail-focused administrator with experience in compliance, recruitment administration, safeguarding checks, or HR support. Key Responsibilities DBS Processing & Administration Process Basic, Standard and Enhanced DBS applications accurately and efficiently. Ensure compliance with legislation, council procedures and safeguarding requirements. Maintain accurate records, update applicant accounts and manage administrative processes. Complete data quality checks and maintain high standards of record keeping. Support the handling of post and paper-based DBS applications. Customer Support Provide advice and guidance to applicants, hiring managers and external organisations. Respond to DBS and recruitment-related enquiries in a professional and timely manner. Escalate complex cases where appropriate. Systems & Data Management Use Microsoft Excel to manipulate, validate and maintain data. Update and maintain records across internal systems, including SAP. Produce reports and ensure data accuracy across multiple platforms. Team Support Work collaboratively within a small People Services team. Attend weekly planning meetings and support workload management. Provide additional administrative support to cover periods of increased demand and staff absence. Essential Requirements Previous administration experience in a compliance, recruitment, HR, safeguarding or customer service environment. Strong attention to detail and ability to manage confidential information. Excellent Microsoft Office skills, particularly Excel. Experience working with databases and business systems. Strong communication and customer service skills. Ability to manage multiple tasks and meet deadlines. Desirable Requirements Previous DBS processing experience. Experience within HR administration or recruitment compliance. Knowledge of safeguarding procedures. Experience using SAP or similar HR systems. What's on Offer 14.82 per hour PAYE. Hybrid working with 3 days per week on site. Opportunity to gain local authority experience. Supportive and collaborative working environment.
Jun 11, 2026
Seasonal
Barnsley 14.82 per hour PAYE Hybrid 3 Days On Site Temporary Contract Lynx Employment Services are recruiting on behalf of a local authority for an experienced People Services Officer to support the delivery of Disclosure and Barring Service (DBS) administration, compliance checks, and customer support within a busy People Services team. This is an excellent opportunity for an organised and detail-focused administrator with experience in compliance, recruitment administration, safeguarding checks, or HR support. Key Responsibilities DBS Processing & Administration Process Basic, Standard and Enhanced DBS applications accurately and efficiently. Ensure compliance with legislation, council procedures and safeguarding requirements. Maintain accurate records, update applicant accounts and manage administrative processes. Complete data quality checks and maintain high standards of record keeping. Support the handling of post and paper-based DBS applications. Customer Support Provide advice and guidance to applicants, hiring managers and external organisations. Respond to DBS and recruitment-related enquiries in a professional and timely manner. Escalate complex cases where appropriate. Systems & Data Management Use Microsoft Excel to manipulate, validate and maintain data. Update and maintain records across internal systems, including SAP. Produce reports and ensure data accuracy across multiple platforms. Team Support Work collaboratively within a small People Services team. Attend weekly planning meetings and support workload management. Provide additional administrative support to cover periods of increased demand and staff absence. Essential Requirements Previous administration experience in a compliance, recruitment, HR, safeguarding or customer service environment. Strong attention to detail and ability to manage confidential information. Excellent Microsoft Office skills, particularly Excel. Experience working with databases and business systems. Strong communication and customer service skills. Ability to manage multiple tasks and meet deadlines. Desirable Requirements Previous DBS processing experience. Experience within HR administration or recruitment compliance. Knowledge of safeguarding procedures. Experience using SAP or similar HR systems. What's on Offer 14.82 per hour PAYE. Hybrid working with 3 days per week on site. Opportunity to gain local authority experience. Supportive and collaborative working environment.
This role has a starting salary of £81,796 per annum, based on a 36-hour working week. It is a fixed term contract to August 2027, with the possibility of the role becoming permanent subject to review and funding. We are excited to be hiring a second Head of Special Educational Needs and Disabilities (SEND) to join our fantastic Special Educational Needs and Disabilities (SEND) service. This role is based in Woking and is open to hybrid working . As a team we split our time between working from home and collaborating in the office for a minimum of two days per week. In addition, we aim for visits to schools and settings to take place on a regular basis as we continue to build upon our collaborative working with them. You must be able to visit schools and settings with very little notice should the need arise. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service , plus bank holidays Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team At Surrey we are committed to ensuring that all children and young people with SEND receive an outstanding service, and we are well on our journey towards offering this. We encourage our SEND and Inclusion Services to work closely and collaboratively in affecting timely and purposeful casework that ensures the best possible outcomes for vulnerable children and young people. Relational and restorative working practices underpin all our practice with stakeholders, partners, clients and customers. About the Role This role will be the service lead for: complaint prevention strategy and improved responses to parents and carers, with a particular focus on the required operational work, in close collaboration with the service manager for customer complaints and resolutions Annual Review recovery Workforce strategy, recruitment and retention, working closely with the Service Manager for SEND Operations Strengthen communication, quality assurance and stakeholder confidence Transitions to adulthood operational service lead With the existing Head of SEND you will share oversight of: NEET recovery work Co-lead the SEND service through LGR Support design and implementation of new service models for East/West SEND operational decision making following MATD meetings Decision makers for Request to Issue input into SEND reform plans LGR planning at service manager level You will also operationally lead on the following aspects of the SEND Service work: West school relationships development work Management of the West Area SEND Managers oversight of improvements in Annual Review timeliness in the West Staff training webinar and bulletin development You will work with colleagues across the county council and directorate, as well as partner organisations and stakeholders such as councillors, headteachers and parent and voluntary organisations to plan, lead and review the delivery of these statutory duties. You will be responsible for ensuring that partner agencies are appraised of changes to demand for EHCPs and provision and the impact upon their organisations. This role requires effective prioritisation of competing pressures and management of inter-dependencies including oversight of and mitigations for any risks and issues arising. Attached to this role is a high-cost decision making function and shared oversite of an establishment of over 200 staff. This role will carry a high political profile and will require you to use your strong dispute resolution skills to manage situations sensitively. You will deputise for the Assistant Director for SEND when required to ensure continuity of service. Your Application In order to be considered for shortlisting, your application will clearly evidence the following experience, skills and align with our behaviours: Understanding of the Childrens and Families Act and how this applies to the work of the SEND teams in the delivery of the ECHNA process, Annual Reviews and Key Stage Transfer Evidence of leadership within SEND (or linked service) Understanding of the needs of Families, Young People and Schools Awareness of the local and national pressures impacting SEND Understanding of the value of relational working. Ability to regularly visit schools and settings, including with little notice The job advert closes at 23:59 on the 16th of June 2026 with interviews planned to follow. Local Government Organisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to new unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jun 11, 2026
Full time
This role has a starting salary of £81,796 per annum, based on a 36-hour working week. It is a fixed term contract to August 2027, with the possibility of the role becoming permanent subject to review and funding. We are excited to be hiring a second Head of Special Educational Needs and Disabilities (SEND) to join our fantastic Special Educational Needs and Disabilities (SEND) service. This role is based in Woking and is open to hybrid working . As a team we split our time between working from home and collaborating in the office for a minimum of two days per week. In addition, we aim for visits to schools and settings to take place on a regular basis as we continue to build upon our collaborative working with them. You must be able to visit schools and settings with very little notice should the need arise. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service , plus bank holidays Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team At Surrey we are committed to ensuring that all children and young people with SEND receive an outstanding service, and we are well on our journey towards offering this. We encourage our SEND and Inclusion Services to work closely and collaboratively in affecting timely and purposeful casework that ensures the best possible outcomes for vulnerable children and young people. Relational and restorative working practices underpin all our practice with stakeholders, partners, clients and customers. About the Role This role will be the service lead for: complaint prevention strategy and improved responses to parents and carers, with a particular focus on the required operational work, in close collaboration with the service manager for customer complaints and resolutions Annual Review recovery Workforce strategy, recruitment and retention, working closely with the Service Manager for SEND Operations Strengthen communication, quality assurance and stakeholder confidence Transitions to adulthood operational service lead With the existing Head of SEND you will share oversight of: NEET recovery work Co-lead the SEND service through LGR Support design and implementation of new service models for East/West SEND operational decision making following MATD meetings Decision makers for Request to Issue input into SEND reform plans LGR planning at service manager level You will also operationally lead on the following aspects of the SEND Service work: West school relationships development work Management of the West Area SEND Managers oversight of improvements in Annual Review timeliness in the West Staff training webinar and bulletin development You will work with colleagues across the county council and directorate, as well as partner organisations and stakeholders such as councillors, headteachers and parent and voluntary organisations to plan, lead and review the delivery of these statutory duties. You will be responsible for ensuring that partner agencies are appraised of changes to demand for EHCPs and provision and the impact upon their organisations. This role requires effective prioritisation of competing pressures and management of inter-dependencies including oversight of and mitigations for any risks and issues arising. Attached to this role is a high-cost decision making function and shared oversite of an establishment of over 200 staff. This role will carry a high political profile and will require you to use your strong dispute resolution skills to manage situations sensitively. You will deputise for the Assistant Director for SEND when required to ensure continuity of service. Your Application In order to be considered for shortlisting, your application will clearly evidence the following experience, skills and align with our behaviours: Understanding of the Childrens and Families Act and how this applies to the work of the SEND teams in the delivery of the ECHNA process, Annual Reviews and Key Stage Transfer Evidence of leadership within SEND (or linked service) Understanding of the needs of Families, Young People and Schools Awareness of the local and national pressures impacting SEND Understanding of the value of relational working. Ability to regularly visit schools and settings, including with little notice The job advert closes at 23:59 on the 16th of June 2026 with interviews planned to follow. Local Government Organisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to new unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Remedy Recruitment Group are currently seeking an experienced Team Manager to work within Liverpool City Councils Early Help Team. Job Purpose The Team Managers form an essential part of the family help service, they are responsible for direct line management of consultant social workers, social workers and outreach family support workers. The Team Managers are responsible for the quality of practice of their teams and they support the consultant social workers with their line management responsibilities as well. The case holders and consultant social workers (supervisors) require management oversight and consistent supervision arrangements to ensure positive interventions are in place that are helping to improve the outcomes for the children and young people. In addition to this the Team Managers are responsible for managing performance, attendance and all health and safety needs of the staff within their hierarchy. This is a hybrid role, 2 days at home and 3 days on site. Key Requirements Social Work England Registered with 3 years permanent post qualifying experience Valid DBS required Experience within the field you are applying to Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250 per person placed. Double payrolls each week.
Jun 11, 2026
Contractor
Remedy Recruitment Group are currently seeking an experienced Team Manager to work within Liverpool City Councils Early Help Team. Job Purpose The Team Managers form an essential part of the family help service, they are responsible for direct line management of consultant social workers, social workers and outreach family support workers. The Team Managers are responsible for the quality of practice of their teams and they support the consultant social workers with their line management responsibilities as well. The case holders and consultant social workers (supervisors) require management oversight and consistent supervision arrangements to ensure positive interventions are in place that are helping to improve the outcomes for the children and young people. In addition to this the Team Managers are responsible for managing performance, attendance and all health and safety needs of the staff within their hierarchy. This is a hybrid role, 2 days at home and 3 days on site. Key Requirements Social Work England Registered with 3 years permanent post qualifying experience Valid DBS required Experience within the field you are applying to Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250 per person placed. Double payrolls each week.
Planning Transformation Programme Manager South of England (Hybrid) Outside IR35 Fulltime - 2 days in office per week 3 6-month contract Panoramic Associates is currently working with a Local Authority client to facilitate the appointment of an experienced Transformation Manager to lead a Planning Service transformation programme, with a core focus on people, process and systems transformation, including the procurement, selection, and integration of a new digital planning application system. Responsibilities of the Role: Complete the Full Business Case for the planning transformation programme (currently near-complete, with process mapping largely completed and governance in place). Lead the procurement and selection of a new digital planning application system (current system is DEF and no longer considered the right fit; Arcus Global has been explored, but no final decision has been made). Manage the overall planning transformation programme, covering systems, people and process change. Lead stakeholder management across the Planning Directorate and wider programme stakeholders. Report into, and support, the Transformation Board governance structure (already established), providing clear updates, risks, issues and recommendations. To be successful in the role you will have: Proven experience delivering transformation/change programmes within a Local Authority setting (within Planning). Experience leading system procurement/selection and overseeing implementation/integration of a core line-of-business system. Strong understanding of service redesign across people, process and technology. Excellent stakeholder management skills, including working with senior leaders/boards and governance groups. Ability to take ownership of business case completion and drive delivery at pace. Next Steps This role is an initial 3 6-month contract (with potential extension), Outside IR35. You will be required to be in the office 2 days per week, with the remainder remote.
Jun 11, 2026
Contractor
Planning Transformation Programme Manager South of England (Hybrid) Outside IR35 Fulltime - 2 days in office per week 3 6-month contract Panoramic Associates is currently working with a Local Authority client to facilitate the appointment of an experienced Transformation Manager to lead a Planning Service transformation programme, with a core focus on people, process and systems transformation, including the procurement, selection, and integration of a new digital planning application system. Responsibilities of the Role: Complete the Full Business Case for the planning transformation programme (currently near-complete, with process mapping largely completed and governance in place). Lead the procurement and selection of a new digital planning application system (current system is DEF and no longer considered the right fit; Arcus Global has been explored, but no final decision has been made). Manage the overall planning transformation programme, covering systems, people and process change. Lead stakeholder management across the Planning Directorate and wider programme stakeholders. Report into, and support, the Transformation Board governance structure (already established), providing clear updates, risks, issues and recommendations. To be successful in the role you will have: Proven experience delivering transformation/change programmes within a Local Authority setting (within Planning). Experience leading system procurement/selection and overseeing implementation/integration of a core line-of-business system. Strong understanding of service redesign across people, process and technology. Excellent stakeholder management skills, including working with senior leaders/boards and governance groups. Ability to take ownership of business case completion and drive delivery at pace. Next Steps This role is an initial 3 6-month contract (with potential extension), Outside IR35. You will be required to be in the office 2 days per week, with the remainder remote.
Location: Hybrid Working (2 Days Per Week in the Office) Rate: 19.32 per hour PAYE Hours: 37 hours per week (Monday to Friday) Contract: Until 31 October 2026, with potential to become permanent We are currently recruiting for an experienced HR Advisor to join a busy Human Resources team on an interim basis. This is an excellent opportunity for a proactive HR professional with local government experience to provide expert advice and support across a wide range of employee relations and organisational change matters. Key Responsibilities Provide professional HR advice and guidance to managers on a full range of employment matters. Support managers with disciplinary, grievance, capability, sickness absence, redundancy and performance management cases. Advise on employment legislation, policies, procedures and best practice. Coach and develop managers to improve people management capability. Support organisational change initiatives, restructures and TUPE transfers. Work collaboratively with Trade Unions to maintain positive employee relations. Analyse workforce data and management information to identify trends and support decision-making. Deliver HR-related training and contribute to policy development and continuous service improvement. Support safeguarding processes, including DBS-related matters where required. Requirements Previous HR Advisor experience within a local authority or public sector environment . Strong working knowledge of employment law and HR best practice. Experience managing a broad range of employee relations casework. Experience supporting organisational change programmes and restructures. Ability to influence, challenge and coach managers effectively. Strong analytical skills with experience using HR data and management information. Understanding of Trade Union engagement and consultation processes. Excellent communication, organisation and stakeholder management skills. CIPD qualification or working towards CIPD Level 5 would be advantageous. What's on Offer Hybrid working arrangement with flexibility. Opportunity to work within a supportive and experienced HR team. Potential for the role to become permanent. Varied and rewarding caseload covering operational and strategic HR activities. If you have the required local government HR experience and are available to start at short notice, we would like to hear from you.
Jun 11, 2026
Seasonal
Location: Hybrid Working (2 Days Per Week in the Office) Rate: 19.32 per hour PAYE Hours: 37 hours per week (Monday to Friday) Contract: Until 31 October 2026, with potential to become permanent We are currently recruiting for an experienced HR Advisor to join a busy Human Resources team on an interim basis. This is an excellent opportunity for a proactive HR professional with local government experience to provide expert advice and support across a wide range of employee relations and organisational change matters. Key Responsibilities Provide professional HR advice and guidance to managers on a full range of employment matters. Support managers with disciplinary, grievance, capability, sickness absence, redundancy and performance management cases. Advise on employment legislation, policies, procedures and best practice. Coach and develop managers to improve people management capability. Support organisational change initiatives, restructures and TUPE transfers. Work collaboratively with Trade Unions to maintain positive employee relations. Analyse workforce data and management information to identify trends and support decision-making. Deliver HR-related training and contribute to policy development and continuous service improvement. Support safeguarding processes, including DBS-related matters where required. Requirements Previous HR Advisor experience within a local authority or public sector environment . Strong working knowledge of employment law and HR best practice. Experience managing a broad range of employee relations casework. Experience supporting organisational change programmes and restructures. Ability to influence, challenge and coach managers effectively. Strong analytical skills with experience using HR data and management information. Understanding of Trade Union engagement and consultation processes. Excellent communication, organisation and stakeholder management skills. CIPD qualification or working towards CIPD Level 5 would be advantageous. What's on Offer Hybrid working arrangement with flexibility. Opportunity to work within a supportive and experienced HR team. Potential for the role to become permanent. Varied and rewarding caseload covering operational and strategic HR activities. If you have the required local government HR experience and are available to start at short notice, we would like to hear from you.
An exciting opportunity has arisen for an HR Advisor to contribute to the overall success of the HR strategy by delivering a proactive and customer focused HR service across BAE Systems Rochester. This would involve providing effective support, guidance and advice to managers and employees on a wide variety of HR matters such as employee relations, policies and procedures, data analytics and delivery of key projects. You will be pro-active, able to prioritise & work in a fast-paced environment. The ability to communicate effectively at all levels will be essential. Duties will involve - Provide high quality HR advice and guidance directly to managers to facilitate the early resolution of difficult, complex or sensitive employee relations issues, ensuring that the risks associated with such cases are effectively managed. - Advise and coach managers on the application and interpretation of HR policies and procedures in accordance with current and proposed employment legislation and local arrangements, to ensure consistency, accuracy and best practice. - Support the management of complex employee cases relating to disciplinary, grievance and sickness absence. This includes providing advice to managers on policy/procedure and legislation, liaising with Occupational Health, supporting formal investigations and hearings. - Build good working relationships with all line managers in order to better understand their needs and provide appropriate HR related support. - Ensure the timely and satisfactory resolution of employee relations issues by maintaining effective relationships across the business including the Trade Union as required - Manage sickness absence in collaboration with managers, assisting staff back to work and working with managers to reduce sickness absence across the organisation. - Support the delivery of an excellent onboarding journey for new starters including facilitating inductions, undertaking new starter reviews and our quarterly onboarding session run by the Site Director - Undertake exit interviews as required - Deliver training for line managers within the functional business are such as absence management, performance management etc. - Support recruitment activities within business area such as interviews and assessment centres if required - Provide updates on key changes to policies/ processes/ new initiatives and any trends identified in metrics - Actively contribute to the development and implementation of new policies, procedures and practices and review in line with legislation, current best practice or Company-wide changes - Lead on discrete operational projects which improve service delivery, including supporting with the development of team objectives and KPI s. - Support HR subject matter Leads on a rotational basis to deliver an effective service to the business such as Performance, Recruitment, Talent and Development, Employee Relations etc. - Produce, interpret and manage information and reports as required to enable effective use of data to inform HR activity and support business requirements - Support the wider HR Team in implementing and embedding new strategies and initiatives across the organisation and undertaking continuous improvement within the HR function - Support with the day to day running of the HR team as required including running regular reports, maintaining SharePoint, reviewing the HR inbox. Key accountabilities - Providing a source of competent and comprehensive HR advice to managers. - Engage with others and coach them to appropriately consider HR during decision making. - Support the development and the deployment of HR policies and procedures. - There will be no people management as part of this role. Knowledge and experience:- - The role requires an individual with experience of working in an HR department in either an HR Officer or HR Advisor role. - The role holder will hold an in depth understanding and experience of HR policies and procedures, internal and external best practice and able to bring their experience to articulate these in order to ensure effective deployment within their work area. - The role requires practical knowledge and experience of HR administrative procedures to support effective HR delivery. - The role requires a good understanding of how to influence others in order to operationalise, integrate and deliver HR processes, projects and change in a business through experience of advising and supporting managers on a range of employee relations matters to an appropriate conclusion. - Strong knowledge and practical experience of applying employment legislation and best practice is essential. - Experience of dealing with matters confidentially and sensitively with a sound knowledge of GDPR. - Knowledge and understanding of Trade Unions and experience working alongside them would be advantageous. - Knowledge and experience of working with HRIS and data analytics would also be advantageous. Qualifications: CIPD qualified to level 3/level 5 is essential or equivalent. Skills: - Good communication skills (both verbally and in writing), able to engage and collaborate with a wide range of stakeholders, often with a degree of sensitivity. - Able to demonstrate integrity, honesty and confidentiality to gain the confidence and respect of others - Able to build effective and productive relationships with managers and employees across the business. - You will be able to resolve issues in a variety of complex situations and have the ability to apply skills and knowledge to a range of problems and issues. The role holder should have the ability to produce accurate management information and data and strong IT skills particularly relating to Microsoft Office applications This role is working 37 hours a week and will be 4 days a week on site. Morson is acting as an employment business in relation to this vacancy. Human Resources HRBP CIPD HR Generalist ER Employment Relations Employee Relations Employer Relations Coaching Trade Unions Stakeholder management People development Talent Management HR Policies Change Management Mediation HR Advisor HR Specialist Employment Law People Management Learning and Development Capability Development Early Careers
Jun 11, 2026
Contractor
An exciting opportunity has arisen for an HR Advisor to contribute to the overall success of the HR strategy by delivering a proactive and customer focused HR service across BAE Systems Rochester. This would involve providing effective support, guidance and advice to managers and employees on a wide variety of HR matters such as employee relations, policies and procedures, data analytics and delivery of key projects. You will be pro-active, able to prioritise & work in a fast-paced environment. The ability to communicate effectively at all levels will be essential. Duties will involve - Provide high quality HR advice and guidance directly to managers to facilitate the early resolution of difficult, complex or sensitive employee relations issues, ensuring that the risks associated with such cases are effectively managed. - Advise and coach managers on the application and interpretation of HR policies and procedures in accordance with current and proposed employment legislation and local arrangements, to ensure consistency, accuracy and best practice. - Support the management of complex employee cases relating to disciplinary, grievance and sickness absence. This includes providing advice to managers on policy/procedure and legislation, liaising with Occupational Health, supporting formal investigations and hearings. - Build good working relationships with all line managers in order to better understand their needs and provide appropriate HR related support. - Ensure the timely and satisfactory resolution of employee relations issues by maintaining effective relationships across the business including the Trade Union as required - Manage sickness absence in collaboration with managers, assisting staff back to work and working with managers to reduce sickness absence across the organisation. - Support the delivery of an excellent onboarding journey for new starters including facilitating inductions, undertaking new starter reviews and our quarterly onboarding session run by the Site Director - Undertake exit interviews as required - Deliver training for line managers within the functional business are such as absence management, performance management etc. - Support recruitment activities within business area such as interviews and assessment centres if required - Provide updates on key changes to policies/ processes/ new initiatives and any trends identified in metrics - Actively contribute to the development and implementation of new policies, procedures and practices and review in line with legislation, current best practice or Company-wide changes - Lead on discrete operational projects which improve service delivery, including supporting with the development of team objectives and KPI s. - Support HR subject matter Leads on a rotational basis to deliver an effective service to the business such as Performance, Recruitment, Talent and Development, Employee Relations etc. - Produce, interpret and manage information and reports as required to enable effective use of data to inform HR activity and support business requirements - Support the wider HR Team in implementing and embedding new strategies and initiatives across the organisation and undertaking continuous improvement within the HR function - Support with the day to day running of the HR team as required including running regular reports, maintaining SharePoint, reviewing the HR inbox. Key accountabilities - Providing a source of competent and comprehensive HR advice to managers. - Engage with others and coach them to appropriately consider HR during decision making. - Support the development and the deployment of HR policies and procedures. - There will be no people management as part of this role. Knowledge and experience:- - The role requires an individual with experience of working in an HR department in either an HR Officer or HR Advisor role. - The role holder will hold an in depth understanding and experience of HR policies and procedures, internal and external best practice and able to bring their experience to articulate these in order to ensure effective deployment within their work area. - The role requires practical knowledge and experience of HR administrative procedures to support effective HR delivery. - The role requires a good understanding of how to influence others in order to operationalise, integrate and deliver HR processes, projects and change in a business through experience of advising and supporting managers on a range of employee relations matters to an appropriate conclusion. - Strong knowledge and practical experience of applying employment legislation and best practice is essential. - Experience of dealing with matters confidentially and sensitively with a sound knowledge of GDPR. - Knowledge and understanding of Trade Unions and experience working alongside them would be advantageous. - Knowledge and experience of working with HRIS and data analytics would also be advantageous. Qualifications: CIPD qualified to level 3/level 5 is essential or equivalent. Skills: - Good communication skills (both verbally and in writing), able to engage and collaborate with a wide range of stakeholders, often with a degree of sensitivity. - Able to demonstrate integrity, honesty and confidentiality to gain the confidence and respect of others - Able to build effective and productive relationships with managers and employees across the business. - You will be able to resolve issues in a variety of complex situations and have the ability to apply skills and knowledge to a range of problems and issues. The role holder should have the ability to produce accurate management information and data and strong IT skills particularly relating to Microsoft Office applications This role is working 37 hours a week and will be 4 days a week on site. Morson is acting as an employment business in relation to this vacancy. Human Resources HRBP CIPD HR Generalist ER Employment Relations Employee Relations Employer Relations Coaching Trade Unions Stakeholder management People development Talent Management HR Policies Change Management Mediation HR Advisor HR Specialist Employment Law People Management Learning and Development Capability Development Early Careers
P+S Personnel are pleased to be working on behalf of our clients, who are currently looking for an Interim HR Advisor on a full-time, temporary basis. This role is fully remote and offered on an initial 3-month contract. Main Responsibilities: Manage a range of employee relations cases, providing practical and compliant HR advice. Handle sickness absence cases, supporting managers with attendance management and return-to-work processes. Advise on grievance procedures, ensuring cases are managed fairly and in line with company policy and employment legislation. Provide day-to-day HR support and guidance to managers and employees. Maintain accurate HR records and case documentation. Ensure HR policies and procedures are applied consistently across the business. Support managers in resolving employee issues effectively and professionally. Escalate complex cases where appropriate and provide recommendations for resolution. Contribute to HR projects and initiatives as required. Any other duties required by the business. Person Specification: Proven experience working in a HR Advisor role. Strong employee relations experience, including case management. Sound knowledge of UK Employment Law and HR best practice. Experience managing sickness absence and grievance cases. Ability to work independently and manage a varied workload remotely. Excellent communication and interpersonal skills. Strong organisational and administrative skills. CIPD qualification or working towards (desirable). Working Hours: 37.5 hours per week with a 30-minute unpaid lunch break. Flexible working hours available. Fully remote working arrangement.
Jun 11, 2026
Contractor
P+S Personnel are pleased to be working on behalf of our clients, who are currently looking for an Interim HR Advisor on a full-time, temporary basis. This role is fully remote and offered on an initial 3-month contract. Main Responsibilities: Manage a range of employee relations cases, providing practical and compliant HR advice. Handle sickness absence cases, supporting managers with attendance management and return-to-work processes. Advise on grievance procedures, ensuring cases are managed fairly and in line with company policy and employment legislation. Provide day-to-day HR support and guidance to managers and employees. Maintain accurate HR records and case documentation. Ensure HR policies and procedures are applied consistently across the business. Support managers in resolving employee issues effectively and professionally. Escalate complex cases where appropriate and provide recommendations for resolution. Contribute to HR projects and initiatives as required. Any other duties required by the business. Person Specification: Proven experience working in a HR Advisor role. Strong employee relations experience, including case management. Sound knowledge of UK Employment Law and HR best practice. Experience managing sickness absence and grievance cases. Ability to work independently and manage a varied workload remotely. Excellent communication and interpersonal skills. Strong organisational and administrative skills. CIPD qualification or working towards (desirable). Working Hours: 37.5 hours per week with a 30-minute unpaid lunch break. Flexible working hours available. Fully remote working arrangement.
Sales & Account Manager Location: United Kingdom (Hybrid) Contract Type: Permanent, Full-Time Reporting To: Head of Operations & Finance Director About the Opportunity SF Partners is working exclusively with a client in the personalised products, fulfilment, and logistics sector to appoint a Sales & Account Manager. The business combines extensive expertise in product personalisation with advanced automation capabilities and large-scale fulfilment operations. As part of its continued growth strategy, the company is expanding its B2B services offering across personalisation solutions and third-party logistics (3PL) services. This role will be instrumental in driving new business growth, developing client relationships, and ensuring accounts remain commercially successful. The successful candidate will act as the link between sales, operations, and finance, helping to convert opportunities into long-term partnerships. The Role The Sales & Account Manager will take ownership of the client journey from prospecting and acquisition through to onboarding, account development, and retention. Working closely with commercial, operational, and finance teams, you will identify opportunities, win new business, manage client relationships, and support the successful delivery of services. This position suits an ambitious and commercially focused professional who enjoys building relationships, developing business opportunities, and contributing to a growing operation. Key Responsibilities Business Development Identify and target prospective clients across relevant sectors. Build and maintain a healthy pipeline of qualified opportunities. Generate new business through networking, industry events, referrals, and outbound activity. Support the development of marketing materials, sales collateral, and case studies. Collaborate with internal stakeholders to strengthen market positioning and commercial messaging. Sales & Client Acquisition Manage the full sales cycle from initial engagement through to contract completion. Qualify and progress inbound and outbound opportunities. Lead client meetings, presentations, and proposal discussions. Develop commercially viable solutions in collaboration with internal teams. Negotiate contracts and commercial agreements. Deliver against agreed business development and revenue objectives. Client Onboarding & Service Delivery Coordinate the transition of new clients into operational delivery. Ensure all client requirements, timelines, and expectations are clearly communicated internally. Act as the primary point of contact throughout onboarding. Resolve issues proactively and maintain a high standard of client experience. Monitor service performance during implementation and early delivery stages. Account Management Develop long-term relationships with key client stakeholders. Conduct regular account reviews and performance discussions. Identify opportunities for account growth and additional services. Monitor commercial performance and profitability. Support pricing reviews and contract renewals. Drive strong retention rates and client satisfaction. Candidate Profile Essential Experience Minimum of two years' experience in B2B sales, business development, account management, or client services. Experience within logistics, fulfilment, supply chain, operational services, or a comparable sector. Proven track record of winning and retaining business clients. Strong stakeholder management skills with the ability to work across multiple functions. Excellent communication, presentation, and negotiation skills. Desirable Experience Exposure to third-party logistics (3PL) or fulfilment operations. Experience within personalisation, gifting, manufacturing, or e-commerce sectors. Involvement in launching or scaling new commercial services. Understanding of pricing models, commercial contracts, and margin management. Personal Attributes Self-motivated and results-oriented. Strong relationship-building skills. Commercially astute with a focus on profitability and value creation. Proactive and comfortable taking ownership of opportunities. Resilient and adaptable in a growth-focused environment. Organised, detail-oriented, and capable of managing multiple priorities. Collaborative and able to build credibility across teams. Why Join? This is an opportunity to join a growing business with established operational capabilities and ambitious expansion plans. The successful candidate will play a key role in shaping future growth, building long-term client relationships, and contributing directly to the success of an evolving B2B services platform. Interested? If you feel your skills and experience align with this opportunity, we would be pleased to hear from you. To apply, please submit your CV and a brief summary of your suitability for the role. Alternatively, for a confidential discussion, please contact Jade Sheldon directly at (url removed). SF Partners is managing this search on an exclusive basis on behalf of our client. All applications and enquiries will be handled in the strictest confidence.
Jun 11, 2026
Full time
Sales & Account Manager Location: United Kingdom (Hybrid) Contract Type: Permanent, Full-Time Reporting To: Head of Operations & Finance Director About the Opportunity SF Partners is working exclusively with a client in the personalised products, fulfilment, and logistics sector to appoint a Sales & Account Manager. The business combines extensive expertise in product personalisation with advanced automation capabilities and large-scale fulfilment operations. As part of its continued growth strategy, the company is expanding its B2B services offering across personalisation solutions and third-party logistics (3PL) services. This role will be instrumental in driving new business growth, developing client relationships, and ensuring accounts remain commercially successful. The successful candidate will act as the link between sales, operations, and finance, helping to convert opportunities into long-term partnerships. The Role The Sales & Account Manager will take ownership of the client journey from prospecting and acquisition through to onboarding, account development, and retention. Working closely with commercial, operational, and finance teams, you will identify opportunities, win new business, manage client relationships, and support the successful delivery of services. This position suits an ambitious and commercially focused professional who enjoys building relationships, developing business opportunities, and contributing to a growing operation. Key Responsibilities Business Development Identify and target prospective clients across relevant sectors. Build and maintain a healthy pipeline of qualified opportunities. Generate new business through networking, industry events, referrals, and outbound activity. Support the development of marketing materials, sales collateral, and case studies. Collaborate with internal stakeholders to strengthen market positioning and commercial messaging. Sales & Client Acquisition Manage the full sales cycle from initial engagement through to contract completion. Qualify and progress inbound and outbound opportunities. Lead client meetings, presentations, and proposal discussions. Develop commercially viable solutions in collaboration with internal teams. Negotiate contracts and commercial agreements. Deliver against agreed business development and revenue objectives. Client Onboarding & Service Delivery Coordinate the transition of new clients into operational delivery. Ensure all client requirements, timelines, and expectations are clearly communicated internally. Act as the primary point of contact throughout onboarding. Resolve issues proactively and maintain a high standard of client experience. Monitor service performance during implementation and early delivery stages. Account Management Develop long-term relationships with key client stakeholders. Conduct regular account reviews and performance discussions. Identify opportunities for account growth and additional services. Monitor commercial performance and profitability. Support pricing reviews and contract renewals. Drive strong retention rates and client satisfaction. Candidate Profile Essential Experience Minimum of two years' experience in B2B sales, business development, account management, or client services. Experience within logistics, fulfilment, supply chain, operational services, or a comparable sector. Proven track record of winning and retaining business clients. Strong stakeholder management skills with the ability to work across multiple functions. Excellent communication, presentation, and negotiation skills. Desirable Experience Exposure to third-party logistics (3PL) or fulfilment operations. Experience within personalisation, gifting, manufacturing, or e-commerce sectors. Involvement in launching or scaling new commercial services. Understanding of pricing models, commercial contracts, and margin management. Personal Attributes Self-motivated and results-oriented. Strong relationship-building skills. Commercially astute with a focus on profitability and value creation. Proactive and comfortable taking ownership of opportunities. Resilient and adaptable in a growth-focused environment. Organised, detail-oriented, and capable of managing multiple priorities. Collaborative and able to build credibility across teams. Why Join? This is an opportunity to join a growing business with established operational capabilities and ambitious expansion plans. The successful candidate will play a key role in shaping future growth, building long-term client relationships, and contributing directly to the success of an evolving B2B services platform. Interested? If you feel your skills and experience align with this opportunity, we would be pleased to hear from you. To apply, please submit your CV and a brief summary of your suitability for the role. Alternatively, for a confidential discussion, please contact Jade Sheldon directly at (url removed). SF Partners is managing this search on an exclusive basis on behalf of our client. All applications and enquiries will be handled in the strictest confidence.
Our client, a leading organisation in the HR sector, is currently seeking an ER Specialist to join their team on a contract basis. This dynamic role spans multiple locations, including Farnborough, Boscombe, and Malvern, requiring a minimum of 3 days per week on-site. The position is offered for a 6-month duration and requires BPSS clearance. Key Responsibilities: Deliver timely ER advice to empower functional managers in proactively managing their ER cases. Coach, support, and upskill functional managers to develop ER capability within the company. Collaborate with People Partners, Advisors, and the in-house Legal team to resolve complex ER cases. Identify case trends and design, deliver, and implement upskilling sessions for managers. Review People Instructions, Toolkits, and Knowledge Guides, suggesting amendments to stay up-to-date with legislative changes and good practices. Maintain accurate records of all actions and documentation related to case management. Regularly review the casework team mailbox and respond to enquiries within 24 hours. Job Requirements: Ability to draw together and analyse different viewpoints. Strong problem-solving and conflict management skills. Excellent negotiating, persuading, and influencing abilities. Ability to quickly build positive relations with managers, Global Employee Voice Reps, and, where appropriate, Trade Unions. Assess ER risks and take appropriate steps to resolve cases within the legal framework. Strong coaching and advisory skills with effective questioning techniques. Exceptional verbal and written communication skills with high attention to detail. Ability to prioritise tasks and perform well under pressure. Experience & Qualifications: Minimum CIPD Level 5 qualified or equivalent experience. Significant experience in managing high volumes of complex ER cases at pace. Demonstrable experience in upskilling managers and mentoring junior team members. Experience in working within complex organisations or with complex technologies. Experience in managing the return to onsite working is advantageous. If you are an experienced HR professional with a solid understanding of ER case work, and you're looking for a challenging new opportunity, we would love to hear from you. Apply now to join our client's team and make a difference.
Jun 11, 2026
Contractor
Our client, a leading organisation in the HR sector, is currently seeking an ER Specialist to join their team on a contract basis. This dynamic role spans multiple locations, including Farnborough, Boscombe, and Malvern, requiring a minimum of 3 days per week on-site. The position is offered for a 6-month duration and requires BPSS clearance. Key Responsibilities: Deliver timely ER advice to empower functional managers in proactively managing their ER cases. Coach, support, and upskill functional managers to develop ER capability within the company. Collaborate with People Partners, Advisors, and the in-house Legal team to resolve complex ER cases. Identify case trends and design, deliver, and implement upskilling sessions for managers. Review People Instructions, Toolkits, and Knowledge Guides, suggesting amendments to stay up-to-date with legislative changes and good practices. Maintain accurate records of all actions and documentation related to case management. Regularly review the casework team mailbox and respond to enquiries within 24 hours. Job Requirements: Ability to draw together and analyse different viewpoints. Strong problem-solving and conflict management skills. Excellent negotiating, persuading, and influencing abilities. Ability to quickly build positive relations with managers, Global Employee Voice Reps, and, where appropriate, Trade Unions. Assess ER risks and take appropriate steps to resolve cases within the legal framework. Strong coaching and advisory skills with effective questioning techniques. Exceptional verbal and written communication skills with high attention to detail. Ability to prioritise tasks and perform well under pressure. Experience & Qualifications: Minimum CIPD Level 5 qualified or equivalent experience. Significant experience in managing high volumes of complex ER cases at pace. Demonstrable experience in upskilling managers and mentoring junior team members. Experience in working within complex organisations or with complex technologies. Experience in managing the return to onsite working is advantageous. If you are an experienced HR professional with a solid understanding of ER case work, and you're looking for a challenging new opportunity, we would love to hear from you. Apply now to join our client's team and make a difference.
HR Officer Crewe 3 Month Contract - Hybrid 25.18 per hour Umbrella ARM have an exciting opportunity for a HR Officer on a 3 month contract, you?ll be required to provide a professional HR service to managers, employees, schools and support senior HR staff to implement local HR delivery plans and translate business needs into people solutions to drive continuous improvement and ensure that the people needs of the Council and Schools are met. The Role: Undertake all aspects of HR casework, including attending hearings (discipline, grievance, capability, etc) to advise managers and others to ensure good practice, legal requirements are met, and employees are managed in a fair and consistent way. Deliver the full range of specialist HR support to Schools and Services on all HR matters (including recruitment and selection, attendance management, redeployment, TUPE, dignity at work etc) so that policies and practices are implemented consistently. Provide professional advice to Schools and Services on all aspects of HR and the interpretation of policies, procedures, processes and practice, including terms of conditions of service, to ensure business needs are met and employees are managed in a fair and consistent way Requirements: Underpinning knowledge of HR policies, procedures and processes and related professional practices, employment law, case law, organisational design principles, local government conditions of service and pensions, ACAS standards etc Must have CIPD qualification Detailed knowledge of the full range of HR policies and procedures, including discipline, grievance, capability etc. Ability to attend hearings as professional representative Excellent understanding of Microsoft office applications Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jun 11, 2026
Contractor
HR Officer Crewe 3 Month Contract - Hybrid 25.18 per hour Umbrella ARM have an exciting opportunity for a HR Officer on a 3 month contract, you?ll be required to provide a professional HR service to managers, employees, schools and support senior HR staff to implement local HR delivery plans and translate business needs into people solutions to drive continuous improvement and ensure that the people needs of the Council and Schools are met. The Role: Undertake all aspects of HR casework, including attending hearings (discipline, grievance, capability, etc) to advise managers and others to ensure good practice, legal requirements are met, and employees are managed in a fair and consistent way. Deliver the full range of specialist HR support to Schools and Services on all HR matters (including recruitment and selection, attendance management, redeployment, TUPE, dignity at work etc) so that policies and practices are implemented consistently. Provide professional advice to Schools and Services on all aspects of HR and the interpretation of policies, procedures, processes and practice, including terms of conditions of service, to ensure business needs are met and employees are managed in a fair and consistent way Requirements: Underpinning knowledge of HR policies, procedures and processes and related professional practices, employment law, case law, organisational design principles, local government conditions of service and pensions, ACAS standards etc Must have CIPD qualification Detailed knowledge of the full range of HR policies and procedures, including discipline, grievance, capability etc. Ability to attend hearings as professional representative Excellent understanding of Microsoft office applications Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Centre of Enablement/Excellence (CoE) Manager is accountable for the end-to-end operational leadership of the Data, Analytics & AI Centre of Enablement within Group. The role ensures that the CoE operates effectively as the central governing and enablement function, driving standardisation, prioritisation, adoption, and value realisation of data and AI initiatives across the organisation. Operating within a lean, high-authority, low-touch Target Operating Model, the CoE Manager does not directly deliver use cases but ensures: - Demand is effectively triaged and prioritised - Delivery teams are aligned and supported - Value is clearly defined, tracked, and realised - Adoption is driven across the business Key responsibilities: 1. Team Leadership & Governance - Lead and develop the CoE Management and Data & AI Governance teams - Define clear roles, ways of working, and performance expectations - Ensure alignment with enterprise Data, Analytics & AI operating model and governance frameworks 2. CoE Performance & Operations - Own the day-to-day operational effectiveness of the CoE - Establish and manage KPIs covering demand pipeline, delivery flow, and value realisation - Ensure consistent processes across intake, prioritisation, approval, and oversight 3. Demand Management - Lead the demand intake and triage process - Ensure a structured prioritisation framework that balances cost vs effort, business value, and strategic alignment - Manage and maintain a transparent pipeline of work - Coordinate resource allocation across internal teams and external partners 4. Benefits Realisation & Value Tracking - Define frameworks for measuring ROI and business impact of Data & AI initiatives - Ensure all requests have a clearly defined value case prior to approval - Conduct post-implementation reviews and value audits - Maintain and report a centralised view of realised benefits across the portfolio 5. Communications & Engagement - Promote the CoE and its services across Group - Own a Communication & Engagement strategy including roadshows, showcases, and webinars - Own the CoE digital presence (SharePoint, knowledge base, FAQs, guidance materials) - Gather and report user feedback and satisfaction metrics 6. Workforce Training & Upskilling - Partner with Learning & Development to define Data & AI capability frameworks and develop structured training pathways aligned to business roles - Support the creation of learning content with internal teams and external partners - Enable workforce uplift in data literacy, AI adoption, and tooling 7. Change Management & Adoption - Monitor adoption of Data & AI solutions across the organisation - Identify barriers to adoption and define remediation actions - Partner with Change Managers to embed adoption into delivery lifecycle - Track adoption KPIs (usage, engagement, behavioural change) 8. Innovation & Community - Foster a culture of innovation across Group - Establish and lead a Data & AI Innovation Hub, including Hackathons and other relevant events - Facilitate structured intake of innovative Use Cases and Proof-of-Concepts (PoCs) - Ensure successful PoCs are transitioned into formal delivery pipelines 9. Policies & Procedures - Own Data, Analytics & AI policies, standards, and procedures - Ensure alignment with governance, risk, security, and compliance frameworks - Coordinate updates, approvals, and communication to stakeholders Skills & Experience Essential - Proven experience leading a Centre of Excellence / Centre of Enablement function - Experience in Data, Analytics, AI, or digital transformation environments - Demonstrated ability to manage demand pipelines and prioritisation frameworks - Strong stakeholder engagement across business and technology functions - Experience in benefits realisation and value tracking Desirable - Experience working with System Integrators or external delivery partners - Knowledge of AI governance, risk, and ethical frameworks - Experience with enterprise-scale change management and adoption strategies - Familiarity with Data & AI tooling ecosystems Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Jun 11, 2026
Contractor
Centre of Enablement/Excellence (CoE) Manager is accountable for the end-to-end operational leadership of the Data, Analytics & AI Centre of Enablement within Group. The role ensures that the CoE operates effectively as the central governing and enablement function, driving standardisation, prioritisation, adoption, and value realisation of data and AI initiatives across the organisation. Operating within a lean, high-authority, low-touch Target Operating Model, the CoE Manager does not directly deliver use cases but ensures: - Demand is effectively triaged and prioritised - Delivery teams are aligned and supported - Value is clearly defined, tracked, and realised - Adoption is driven across the business Key responsibilities: 1. Team Leadership & Governance - Lead and develop the CoE Management and Data & AI Governance teams - Define clear roles, ways of working, and performance expectations - Ensure alignment with enterprise Data, Analytics & AI operating model and governance frameworks 2. CoE Performance & Operations - Own the day-to-day operational effectiveness of the CoE - Establish and manage KPIs covering demand pipeline, delivery flow, and value realisation - Ensure consistent processes across intake, prioritisation, approval, and oversight 3. Demand Management - Lead the demand intake and triage process - Ensure a structured prioritisation framework that balances cost vs effort, business value, and strategic alignment - Manage and maintain a transparent pipeline of work - Coordinate resource allocation across internal teams and external partners 4. Benefits Realisation & Value Tracking - Define frameworks for measuring ROI and business impact of Data & AI initiatives - Ensure all requests have a clearly defined value case prior to approval - Conduct post-implementation reviews and value audits - Maintain and report a centralised view of realised benefits across the portfolio 5. Communications & Engagement - Promote the CoE and its services across Group - Own a Communication & Engagement strategy including roadshows, showcases, and webinars - Own the CoE digital presence (SharePoint, knowledge base, FAQs, guidance materials) - Gather and report user feedback and satisfaction metrics 6. Workforce Training & Upskilling - Partner with Learning & Development to define Data & AI capability frameworks and develop structured training pathways aligned to business roles - Support the creation of learning content with internal teams and external partners - Enable workforce uplift in data literacy, AI adoption, and tooling 7. Change Management & Adoption - Monitor adoption of Data & AI solutions across the organisation - Identify barriers to adoption and define remediation actions - Partner with Change Managers to embed adoption into delivery lifecycle - Track adoption KPIs (usage, engagement, behavioural change) 8. Innovation & Community - Foster a culture of innovation across Group - Establish and lead a Data & AI Innovation Hub, including Hackathons and other relevant events - Facilitate structured intake of innovative Use Cases and Proof-of-Concepts (PoCs) - Ensure successful PoCs are transitioned into formal delivery pipelines 9. Policies & Procedures - Own Data, Analytics & AI policies, standards, and procedures - Ensure alignment with governance, risk, security, and compliance frameworks - Coordinate updates, approvals, and communication to stakeholders Skills & Experience Essential - Proven experience leading a Centre of Excellence / Centre of Enablement function - Experience in Data, Analytics, AI, or digital transformation environments - Demonstrated ability to manage demand pipelines and prioritisation frameworks - Strong stakeholder engagement across business and technology functions - Experience in benefits realisation and value tracking Desirable - Experience working with System Integrators or external delivery partners - Knowledge of AI governance, risk, and ethical frameworks - Experience with enterprise-scale change management and adoption strategies - Familiarity with Data & AI tooling ecosystems Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Claims Team Manager Are you an experienced claims professional with strong leadership skills looking for a new opportunity? Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and experienced individuals to join them as a Claims Team Manager in Bristol City Centre. You will be responsible for the line management of a team of Claims Handlers, Senior Claims Handlers and Technical Claims Handlers, managing resources and capacity. Benefits and Package for a Claims Team Manager: Salary: Competitive Hours: 35 hours per week, 9.30am - 5.30pm Contract Type: Permanent Location: Bristol City Centre, with occasional travel to the London office Supportive and encouraging team Working for a large and highly respected firm Workplace pension Generous annual leave allowance Key Responsibilities of a Claims Team Manager: Leading and managing a team of Claims Handlers, Senior and Technical Claims Handlers Managing workload, resources and capacity across the team Acting as a key contact for insurer clients and managing client relationships Ensuring compliance with SLAs, KPIs and Delegated Authority arrangements Overseeing MI quality, reporting and case management standards Delivering coaching, training and technical support to the team Conducting audits and ensuring quality assurance standards are met Identifying trends, managing risk and escalating issues where appropriate Preparing and chairing stakeholder meetings Driving continuous improvement across processes and service delivery Key Skills and Experience of a Claims Team Manager: Minimum of 10, ideally 15 years of experience in claims with technical expertise Proven line management or team leadership experience Strong experience working with insurer clients and building strong relationships Strong understanding of claims processes, policies and procedures Commercial, proactive and client-focused approach Ability to manage performance, deadlines and competing priorities Experience improving processes and driving operational efficiency Commitment to collaborative and inclusive team culture Professional indemnity experience desirable If you are interested in this position and have the relevant skills and experience, please apply now. Red Recruitment (Agency).
Jun 11, 2026
Full time
Claims Team Manager Are you an experienced claims professional with strong leadership skills looking for a new opportunity? Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and experienced individuals to join them as a Claims Team Manager in Bristol City Centre. You will be responsible for the line management of a team of Claims Handlers, Senior Claims Handlers and Technical Claims Handlers, managing resources and capacity. Benefits and Package for a Claims Team Manager: Salary: Competitive Hours: 35 hours per week, 9.30am - 5.30pm Contract Type: Permanent Location: Bristol City Centre, with occasional travel to the London office Supportive and encouraging team Working for a large and highly respected firm Workplace pension Generous annual leave allowance Key Responsibilities of a Claims Team Manager: Leading and managing a team of Claims Handlers, Senior and Technical Claims Handlers Managing workload, resources and capacity across the team Acting as a key contact for insurer clients and managing client relationships Ensuring compliance with SLAs, KPIs and Delegated Authority arrangements Overseeing MI quality, reporting and case management standards Delivering coaching, training and technical support to the team Conducting audits and ensuring quality assurance standards are met Identifying trends, managing risk and escalating issues where appropriate Preparing and chairing stakeholder meetings Driving continuous improvement across processes and service delivery Key Skills and Experience of a Claims Team Manager: Minimum of 10, ideally 15 years of experience in claims with technical expertise Proven line management or team leadership experience Strong experience working with insurer clients and building strong relationships Strong understanding of claims processes, policies and procedures Commercial, proactive and client-focused approach Ability to manage performance, deadlines and competing priorities Experience improving processes and driving operational efficiency Commitment to collaborative and inclusive team culture Professional indemnity experience desirable If you are interested in this position and have the relevant skills and experience, please apply now. Red Recruitment (Agency).