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customer team leader
Mandeville
Account Manager
Mandeville
Job Title: Account Manager / Contract Manager / Customer Account Manager - London Based Salary: 45,000 - 50,000 + Bonus + Company Car + Benefits Location: Central London The Role We are looking for an experienced Account Manager / Contract Manager / Customer Account Manager to join a market-leading service provider with ambitious growth plans for the next 12 months. This field-based role covers flagship sites in Central London ensuring exceptional service delivery, operational efficiency, and contract performance. Key Responsibilities - Account Manager / Contract Manager / Customer Account Manager Contract Management Manage multiple customer accounts, ensuring all services meet contractual agreements and KPIs. Build and maintain long-term relationships with senior client contacts. Identify and secure opportunities to upsell additional products and services. Represent the business at client meetings, service reviews and user groups. Maintain consistent communication at all levels of the customer organisation. Operational Management. Liaise with Customer Services to ensure requirements are met in full. Recruit, train, and develop team members to deliver excellent service. Monitor performance, address service issues, and drive improvements. Manage urgent deliveries, holiday cover, and resource allocation. Ensure all deliveries have accurate, compliant paperwork. Quality & Compliance Promote a quality-first culture across all contracts. Work with operational teams to improve processes and reduce inefficiencies. Conduct internal audits and maintain compliance with company procedures. Collaborate with Customer Services to resolve customer issues quickly. Performance & Reporting Set and monitor KPIs and service level agreements. Produce accurate daily, weekly, and monthly performance reports. Monitor budgets and report any cost variances. Use company systems to track contract performance and service delivery. Skills & Experience Required Proven experience as an Account Manager, Contract Manager, or Customer Account Manager in service delivery, logistics, distribution, or facilities management. Strong client relationship management and stakeholder engagement skills. Excellent organisational skills and ability to manage multiple contracts. Leadership experience, with a proven track record in team management. IT literate with strong reporting and analytical skills. Full UK driving licence - field-based role covering East Anglia. Benefits 45 - 50k basic salary (DOE) Annual bonus scheme Company car Pension scheme Career progression opportunities in a growing business If you are a proactive, commercially minded Account Manager / Contract Manager / Customer Account Manager looking for a rewarding field-based role, apply today. Mandeville is acting as an Employment Agency in relation to this vacancy.
May 18, 2026
Full time
Job Title: Account Manager / Contract Manager / Customer Account Manager - London Based Salary: 45,000 - 50,000 + Bonus + Company Car + Benefits Location: Central London The Role We are looking for an experienced Account Manager / Contract Manager / Customer Account Manager to join a market-leading service provider with ambitious growth plans for the next 12 months. This field-based role covers flagship sites in Central London ensuring exceptional service delivery, operational efficiency, and contract performance. Key Responsibilities - Account Manager / Contract Manager / Customer Account Manager Contract Management Manage multiple customer accounts, ensuring all services meet contractual agreements and KPIs. Build and maintain long-term relationships with senior client contacts. Identify and secure opportunities to upsell additional products and services. Represent the business at client meetings, service reviews and user groups. Maintain consistent communication at all levels of the customer organisation. Operational Management. Liaise with Customer Services to ensure requirements are met in full. Recruit, train, and develop team members to deliver excellent service. Monitor performance, address service issues, and drive improvements. Manage urgent deliveries, holiday cover, and resource allocation. Ensure all deliveries have accurate, compliant paperwork. Quality & Compliance Promote a quality-first culture across all contracts. Work with operational teams to improve processes and reduce inefficiencies. Conduct internal audits and maintain compliance with company procedures. Collaborate with Customer Services to resolve customer issues quickly. Performance & Reporting Set and monitor KPIs and service level agreements. Produce accurate daily, weekly, and monthly performance reports. Monitor budgets and report any cost variances. Use company systems to track contract performance and service delivery. Skills & Experience Required Proven experience as an Account Manager, Contract Manager, or Customer Account Manager in service delivery, logistics, distribution, or facilities management. Strong client relationship management and stakeholder engagement skills. Excellent organisational skills and ability to manage multiple contracts. Leadership experience, with a proven track record in team management. IT literate with strong reporting and analytical skills. Full UK driving licence - field-based role covering East Anglia. Benefits 45 - 50k basic salary (DOE) Annual bonus scheme Company car Pension scheme Career progression opportunities in a growing business If you are a proactive, commercially minded Account Manager / Contract Manager / Customer Account Manager looking for a rewarding field-based role, apply today. Mandeville is acting as an Employment Agency in relation to this vacancy.
Andover Trailers Ltd
Field Service Engineer - Heavy & Ministry of Defence (MOD) Trailers
Andover Trailers Ltd Andover, Hampshire
Overview Founded in 1985, Andover Trailers Limited has become a leader in the field of specialist body and trailer manufacturing. We are renowned for our unrivalled engineering standards and the highest quality materials, ensuring our products offer an unmatched combination of strength, durability, and operational ease. Each trailer and body leaving our facility is a testament to our commitment to "Better by Design," tailored to meet the precise needs of our customers now and in the future. Role Purpose To provide high-quality on-site servicing, fault diagnosis, and repair of heavy commercial trailers and MOD trailers. The role requires strong mechanical and electrical skills, a proactive approach, and a commitment to safety and reliability. Key Responsibilities Perform routine maintenance, inspections, and repairs on trailers at customer locations Diagnose and fix faults in braking systems, suspension, electrical wiring, chassis, and pneumatics Replace worn or damaged parts and perform minor welding or fabrication when needed Complete all job documentation, service reports, and time sheets accurately Communicate regularly with the Service Coordinator regarding job status and requirements Ensure all work complies with VOSA, IVA, and MOD standards and specifications Maintain the service van, tools, and stock in a safe and organised manner Work safely and complete site-specific risk assessments prior to starting work Deliver a professional and courteous service to all customers Quality Standards Responsible for the quality output within your respective area/department Ensure all work meets the required quality standards and follows the relevant specifications in line with drawings and build instructions Highlight any quality issues immediately and support investigation or corrective actions Conduct quality inspections and ensuring the Job Book inspection sign-offs have been completed for your area/department before moving the product on Work closely with the Quality department to address non-conformances and implement corrective actions Drive continuous improvement initiatives to reduce waste, improve efficiency and enhance product quality Communication & Liaison Act as a point of contact between shop floor, production teams and management Provide regular up-dates on progress, issues and resource/material shortages or re-work requirements Complete production records including job book inspection sign-offs Communicate clearly with fitting, welding, paint and quality teams to resolve issues Work closely with Quality, Health & Safety and Stores teams to maintain smooth workflow Health & Safety Responsible for health and safety within respective area/team Ensure all work is conducted in accordance with company health & safety policies, risk assessments, and statutory regulations Promote a culture of safety-first and challenge unsafe behaviours or conditions via our near miss procedures Participate in toolbox talks, safety briefings, and support accident/incident investigations if any witness, near misses in line with support from Health & Safety Advisors Maintain a tidy and organised bay in line with Health and Safety 6S principles Ensure all tools, equipment and PPE are used correctly and maintained in good condition Other Duties Support cross-functional teams as and when required Contribute to audits, compliance checks and improvement projects Perform any other reasonable duties in line with business needs Essential Knowledge & Experience Proven experience in trailer maintenance and repair (commercial or MOD) Strong diagnostic ability across mechanical, pneumatic, and electrical systems Full UK driving licence Ability to work independently in the field Good communication and documentation skills Working knowledge and understanding of health and safety practices Desirable Knowledge & Experience HGV licence, preferable Knowledge of MOD-spec trailer requirements Welding and basic fabrication skills IRTEC certification or similar Familiarity with EBS/ABS systems and hydraulic components Working Hours Monday to Friday, 39 hours per week Job Type Full-time Salary From £17.26 to £18.74 per hour equivalent to £35, 000. 00- £38, 000 per annum Benefits Competitive hourly rate or salary (based on experience) 20 days holiday plus bank holidays 2/3 days gifted by the Company for Christmas/New Year Early Friday finish time of 3.00pm, for all employees Bonus Scheme- In Place for hourly paid Production/Workshop employees Overtime available- In Place for hourly paid Production/Workshop employees Free on-site Parking Convenient location, close to food outlets, green space & parks Company team events Life Assurance Scheme Pension Scheme Training and development opportunities Additional Information On site/field based working required with limited flexibility for remote working. This will include some working away from home. -Statutory Sick Pay (SSP) only Job Types: Full-time, Permanent Pay: £35,000.00-£38,000.00 per year Application question(s): Experience in trailer maintenance and repair (commercial or MOD) Strong diagnostic ability across mechanical, pneumatic, and electrical systems Ability to work independently in the field Work authorisation: United Kingdom (required) Work Location: In person
May 18, 2026
Full time
Overview Founded in 1985, Andover Trailers Limited has become a leader in the field of specialist body and trailer manufacturing. We are renowned for our unrivalled engineering standards and the highest quality materials, ensuring our products offer an unmatched combination of strength, durability, and operational ease. Each trailer and body leaving our facility is a testament to our commitment to "Better by Design," tailored to meet the precise needs of our customers now and in the future. Role Purpose To provide high-quality on-site servicing, fault diagnosis, and repair of heavy commercial trailers and MOD trailers. The role requires strong mechanical and electrical skills, a proactive approach, and a commitment to safety and reliability. Key Responsibilities Perform routine maintenance, inspections, and repairs on trailers at customer locations Diagnose and fix faults in braking systems, suspension, electrical wiring, chassis, and pneumatics Replace worn or damaged parts and perform minor welding or fabrication when needed Complete all job documentation, service reports, and time sheets accurately Communicate regularly with the Service Coordinator regarding job status and requirements Ensure all work complies with VOSA, IVA, and MOD standards and specifications Maintain the service van, tools, and stock in a safe and organised manner Work safely and complete site-specific risk assessments prior to starting work Deliver a professional and courteous service to all customers Quality Standards Responsible for the quality output within your respective area/department Ensure all work meets the required quality standards and follows the relevant specifications in line with drawings and build instructions Highlight any quality issues immediately and support investigation or corrective actions Conduct quality inspections and ensuring the Job Book inspection sign-offs have been completed for your area/department before moving the product on Work closely with the Quality department to address non-conformances and implement corrective actions Drive continuous improvement initiatives to reduce waste, improve efficiency and enhance product quality Communication & Liaison Act as a point of contact between shop floor, production teams and management Provide regular up-dates on progress, issues and resource/material shortages or re-work requirements Complete production records including job book inspection sign-offs Communicate clearly with fitting, welding, paint and quality teams to resolve issues Work closely with Quality, Health & Safety and Stores teams to maintain smooth workflow Health & Safety Responsible for health and safety within respective area/team Ensure all work is conducted in accordance with company health & safety policies, risk assessments, and statutory regulations Promote a culture of safety-first and challenge unsafe behaviours or conditions via our near miss procedures Participate in toolbox talks, safety briefings, and support accident/incident investigations if any witness, near misses in line with support from Health & Safety Advisors Maintain a tidy and organised bay in line with Health and Safety 6S principles Ensure all tools, equipment and PPE are used correctly and maintained in good condition Other Duties Support cross-functional teams as and when required Contribute to audits, compliance checks and improvement projects Perform any other reasonable duties in line with business needs Essential Knowledge & Experience Proven experience in trailer maintenance and repair (commercial or MOD) Strong diagnostic ability across mechanical, pneumatic, and electrical systems Full UK driving licence Ability to work independently in the field Good communication and documentation skills Working knowledge and understanding of health and safety practices Desirable Knowledge & Experience HGV licence, preferable Knowledge of MOD-spec trailer requirements Welding and basic fabrication skills IRTEC certification or similar Familiarity with EBS/ABS systems and hydraulic components Working Hours Monday to Friday, 39 hours per week Job Type Full-time Salary From £17.26 to £18.74 per hour equivalent to £35, 000. 00- £38, 000 per annum Benefits Competitive hourly rate or salary (based on experience) 20 days holiday plus bank holidays 2/3 days gifted by the Company for Christmas/New Year Early Friday finish time of 3.00pm, for all employees Bonus Scheme- In Place for hourly paid Production/Workshop employees Overtime available- In Place for hourly paid Production/Workshop employees Free on-site Parking Convenient location, close to food outlets, green space & parks Company team events Life Assurance Scheme Pension Scheme Training and development opportunities Additional Information On site/field based working required with limited flexibility for remote working. This will include some working away from home. -Statutory Sick Pay (SSP) only Job Types: Full-time, Permanent Pay: £35,000.00-£38,000.00 per year Application question(s): Experience in trailer maintenance and repair (commercial or MOD) Strong diagnostic ability across mechanical, pneumatic, and electrical systems Ability to work independently in the field Work authorisation: United Kingdom (required) Work Location: In person
AE Talent Solutions Ltd
Business Development Manager
AE Talent Solutions Ltd
At AE Talent Solutions our mission is simple yet profound: to connect exceptional talent with exceptional opportunities. We are dedicated to empowering organizations with top-tier candidates and helping individuals achieve their career aspirations. We are currently supporting our fantastic client to recruit full time Business Development Manager who is experienced in the Facilities Management sector. Our client is expanding its IoT offering into the UK, building on an established and successful platform across the Nordics and Europe. This role is for a commercially driven Business Development Manager who can open doors in the Facilities Management sector , shape early market adoption, and play a key role in bringing a proven product into a new market. You will not just sell; you will help define how these lands in the UK. Responsibilities: Contribute to creating the go-to-market strategy and then execute it for IoT Alert solutions within FM, Public Sector, and any other end user with a sizable site. Leverage existing relationships to secure early adopter customers and partners. Identify and develop strategic partnerships across FM providers and service organisations. Work closely with internal teams to shape product positioning based on UK market feedback. Create and manage a strong pipeline through targeted outbound activity. Engage at senior level within client organisations (Estates, Operations, Security, FM Directors) What Success Looks Like: Establishment of key FM partnerships within the first 2-4 months Early adoption wins that can be used as reference sites in the UK. A growing, qualified pipeline aligned to UK expansion goals. Clear feedback loop into product and leadership teams to refine offering. Role Specification: 10+ years in business development in any of the following: Facilities Management Fire & Security M&E or service-led environments Physical Security Local Authority Blue Light Services A strong existing network ( black book ) within FM organisations Proven ability to win new business through outbound activity. Experience selling solutions, not just products. Martyn s Law knowledge. Comfortable operating without heavy structure, this is a build role. Desirable: Exposure to IoT, BMS, smart buildings, communications, or connected services. Experience working with or selling into enterprise FM providers. Background in new market product launches Why This Role? Opportunity to shape a UK market entry, not just inherit a patch. Backed by a proven European product and infrastructure. High visibility internally with real influence on direction (team being built around this role.) A genuine chance to build something commercially significant from the ground up. This role is a strategically significant hire for us. Reporting to the IoT Sales Manager UK and working with daily visibility to the Sales Director UK as well as regular contact with the European C suite. Company Benefits: Excellent commission structure - OTE £20-30k Electric Company Car (BMW, Tesla and Audi are on the list to choose from) or car allowance. Pension 25 days holiday rising with service Fully Remote apart from team meetings UK wide coverage, travel paid for. Visits to the Sweden HQ and other European Offices.
May 18, 2026
Full time
At AE Talent Solutions our mission is simple yet profound: to connect exceptional talent with exceptional opportunities. We are dedicated to empowering organizations with top-tier candidates and helping individuals achieve their career aspirations. We are currently supporting our fantastic client to recruit full time Business Development Manager who is experienced in the Facilities Management sector. Our client is expanding its IoT offering into the UK, building on an established and successful platform across the Nordics and Europe. This role is for a commercially driven Business Development Manager who can open doors in the Facilities Management sector , shape early market adoption, and play a key role in bringing a proven product into a new market. You will not just sell; you will help define how these lands in the UK. Responsibilities: Contribute to creating the go-to-market strategy and then execute it for IoT Alert solutions within FM, Public Sector, and any other end user with a sizable site. Leverage existing relationships to secure early adopter customers and partners. Identify and develop strategic partnerships across FM providers and service organisations. Work closely with internal teams to shape product positioning based on UK market feedback. Create and manage a strong pipeline through targeted outbound activity. Engage at senior level within client organisations (Estates, Operations, Security, FM Directors) What Success Looks Like: Establishment of key FM partnerships within the first 2-4 months Early adoption wins that can be used as reference sites in the UK. A growing, qualified pipeline aligned to UK expansion goals. Clear feedback loop into product and leadership teams to refine offering. Role Specification: 10+ years in business development in any of the following: Facilities Management Fire & Security M&E or service-led environments Physical Security Local Authority Blue Light Services A strong existing network ( black book ) within FM organisations Proven ability to win new business through outbound activity. Experience selling solutions, not just products. Martyn s Law knowledge. Comfortable operating without heavy structure, this is a build role. Desirable: Exposure to IoT, BMS, smart buildings, communications, or connected services. Experience working with or selling into enterprise FM providers. Background in new market product launches Why This Role? Opportunity to shape a UK market entry, not just inherit a patch. Backed by a proven European product and infrastructure. High visibility internally with real influence on direction (team being built around this role.) A genuine chance to build something commercially significant from the ground up. This role is a strategically significant hire for us. Reporting to the IoT Sales Manager UK and working with daily visibility to the Sales Director UK as well as regular contact with the European C suite. Company Benefits: Excellent commission structure - OTE £20-30k Electric Company Car (BMW, Tesla and Audi are on the list to choose from) or car allowance. Pension 25 days holiday rising with service Fully Remote apart from team meetings UK wide coverage, travel paid for. Visits to the Sweden HQ and other European Offices.
M2 Professional Recruitment Services Ltd
Product Manager
M2 Professional Recruitment Services Ltd Reading, Berkshire
An excellent opportunity has arisen for an experienced Product Manager within a market leading independent commercial finance lender in the UK. To lead the identification, development, and scaling of innovative SME funding solutions adjacent products that drive strategic growth, market differentiation, and customer value across international markets. The Product Manager will be responsible for launching and scaling new funding products, with a particular focus on regulatory compliance, treasury funding enablement, and partnership development. This role requires a visionary leader with deep expertise in B2B financial services, capable of building solutions internally or leveraging an extensive network to partner with external technical or funding providers. Key Responsibilities and accountabilities Strategic Product Leadership: Identify market gaps & emerging trends, leveraging industry insights to shape product direction. Define and execute the product development backlog & pipeline, aligning with organisational priorities and market opportunities. Lead cross-functional teams through the full product lifecycle, from ideation to launch and scale. B2B Funding Solution Development: Assess and select the optimal approach for delivering funding solutions, whether through internal build (requiring technology, funding, and operational expertise) or strategic partnerships with external providers. Oversee the design, validation, and implementation of funding products, ensuring regulatory compliance and treasury funding enablement. Develop robust business cases, financial models and risk assessments to support proposals. Regulatory & Treasury Enablement: Ensure all funding solutions meet relevant regulatory requirements across jurisdictions. Lead the enablement of treasury funding structures, including capital sourcing, liquidity management, and risk mitigation. Collaborate with legal, compliance, and treasury teams to navigate complex regulatory landscapes. Adjacent Product Development: Assess and select the optimal approach for delivering adjacent product solutions, whether through internal build (requiring technology, funding, and operational expertise) or strategic partnerships with external providers. Oversee the design, validation, and implementation of adjacent products, ensuring regulatory compliance and treasury funding enablement. Develop robust business cases, financial models, and risk assessments to support product proposals. Partnership & Network Development: Leverage an established network of industry contacts to identify and engage potential technology and funding partners. Negotiate and structure strategic partnerships to accelerate product delivery and market penetration. Maintain strong relationships with banks, funders, fintechs, and other key stakeholders. Go-to-Market & Scaling: Drive go-to-market planning and execution, ensuring readiness for launch and rapid scaling. Establish success metrics and feedback loops to monitor product performance and adoption. Champion continuous improvement, iterating on product design and delivery based on market feedback. Experience & Requirements Extensive experience (typically 8+ years) in product management roles within B2B financial services, commercial lending, or fintech. Demonstrable track record of launching and scaling funding solutions, including regulatory and treasury funding enablement. Deep understanding of regulatory frameworks, compliance requirements, and treasury operations in multiple markets. Proven ability to build and lead cross-functional teams (tech, operations, finance and risk). Strong commercial acumen, with expertise in financial modelling, business case development, and ROI analysis. Established network of industry contacts, with experience in structuring and managing strategic partnerships. Exceptional communication, negotiation and influencing skills at the senior stakeholder level. Behaviours - Success Measures: Successful launch and scaling of B2B funding solutions in target markets. Regulatory and treasury enablement achieved for all new products. Strategic partnerships established and leveraged for product delivery. Positive ROI and performance against business case projections. Stakeholder satisfaction and cross-functional collaboration effectiveness. Speed and quality of product validation, launch, and scaling cycles
May 18, 2026
Full time
An excellent opportunity has arisen for an experienced Product Manager within a market leading independent commercial finance lender in the UK. To lead the identification, development, and scaling of innovative SME funding solutions adjacent products that drive strategic growth, market differentiation, and customer value across international markets. The Product Manager will be responsible for launching and scaling new funding products, with a particular focus on regulatory compliance, treasury funding enablement, and partnership development. This role requires a visionary leader with deep expertise in B2B financial services, capable of building solutions internally or leveraging an extensive network to partner with external technical or funding providers. Key Responsibilities and accountabilities Strategic Product Leadership: Identify market gaps & emerging trends, leveraging industry insights to shape product direction. Define and execute the product development backlog & pipeline, aligning with organisational priorities and market opportunities. Lead cross-functional teams through the full product lifecycle, from ideation to launch and scale. B2B Funding Solution Development: Assess and select the optimal approach for delivering funding solutions, whether through internal build (requiring technology, funding, and operational expertise) or strategic partnerships with external providers. Oversee the design, validation, and implementation of funding products, ensuring regulatory compliance and treasury funding enablement. Develop robust business cases, financial models and risk assessments to support proposals. Regulatory & Treasury Enablement: Ensure all funding solutions meet relevant regulatory requirements across jurisdictions. Lead the enablement of treasury funding structures, including capital sourcing, liquidity management, and risk mitigation. Collaborate with legal, compliance, and treasury teams to navigate complex regulatory landscapes. Adjacent Product Development: Assess and select the optimal approach for delivering adjacent product solutions, whether through internal build (requiring technology, funding, and operational expertise) or strategic partnerships with external providers. Oversee the design, validation, and implementation of adjacent products, ensuring regulatory compliance and treasury funding enablement. Develop robust business cases, financial models, and risk assessments to support product proposals. Partnership & Network Development: Leverage an established network of industry contacts to identify and engage potential technology and funding partners. Negotiate and structure strategic partnerships to accelerate product delivery and market penetration. Maintain strong relationships with banks, funders, fintechs, and other key stakeholders. Go-to-Market & Scaling: Drive go-to-market planning and execution, ensuring readiness for launch and rapid scaling. Establish success metrics and feedback loops to monitor product performance and adoption. Champion continuous improvement, iterating on product design and delivery based on market feedback. Experience & Requirements Extensive experience (typically 8+ years) in product management roles within B2B financial services, commercial lending, or fintech. Demonstrable track record of launching and scaling funding solutions, including regulatory and treasury funding enablement. Deep understanding of regulatory frameworks, compliance requirements, and treasury operations in multiple markets. Proven ability to build and lead cross-functional teams (tech, operations, finance and risk). Strong commercial acumen, with expertise in financial modelling, business case development, and ROI analysis. Established network of industry contacts, with experience in structuring and managing strategic partnerships. Exceptional communication, negotiation and influencing skills at the senior stakeholder level. Behaviours - Success Measures: Successful launch and scaling of B2B funding solutions in target markets. Regulatory and treasury enablement achieved for all new products. Strategic partnerships established and leveraged for product delivery. Positive ROI and performance against business case projections. Stakeholder satisfaction and cross-functional collaboration effectiveness. Speed and quality of product validation, launch, and scaling cycles
Theo James Recruitment
Direct Serve Vendor Manager
Theo James Recruitment Shildon, County Durham
Job Description: Benefits: Competitive salary package (DOE) Strong development and progression opportunities Exposure to a national logistics network Supportive and collaborative working culture Opportunity to influence strategic delivery performance The Company: We are partnering with a well-established UK organisation operating within the manufacturing and distribution sector, with a strong focus on customer-led logistics and continuous operational improvement. This is an excellent opportunity to join a business that is investing heavily in its UK home delivery and last-mile capability, where innovation, performance, and service excellence are central to everything they do. The successful Direct Serve Vendor (DSV) Manager will play a key role in shaping the future of direct-to-home logistics across the UK. Working Hours: Full-time, Monday to Friday (occasional flexibility required depending on operational needs) Job Description: The Direct Serve Vendor (DSV) Manager is responsible for leading and optimising all UK direct-to-home logistics operations. The Direct Serve Vendor (DSV) Manager will ensure efficient, cost-effective, and customer-focused delivery performance across the full last-mile network. The Direct Serve Vendor (DSV) Manager will develop and implement logistics strategies aligned with wider business objectives, ensuring high standards of service delivery and operational excellence. A key part of the Direct Serve Vendor (DSV) Manager role will be managing relationships with third-party carriers and delivery partners, including contract negotiation and performance management. The Direct Serve Vendor (DSV) Manager will monitor key performance indicators such as on-time delivery, cost per drop, delivery accuracy, and customer satisfaction, driving continuous improvement across all areas of the operation. In addition, the Direct Serve Vendor (DSV) Manager will utilise logistics systems and data analytics to improve route planning, scheduling, and overall efficiency. The Direct Serve Vendor (DSV) Manager will also lead and develop a small operational team, promoting accountability, performance, and a strong service culture. Compliance with UK transport regulations, health & safety standards, and internal policies will also sit within the Direct Serve Vendor (DSV) Manager remit. Skills & Experience: Proven experience in logistics, transport, or last-mile/home delivery operations Strong knowledge of UK distribution and transport networks Experience in carrier management / 3PL / third-party logistics Strong analytical skills with experience using KPI-driven reporting Excellent stakeholder management and negotiation skills Leadership experience within an operational logistics environment Experience in D2C, e-commerce, or direct delivery highly desirable Degree in Supply Chain, Logistics, or similar (desirable) Why Should You Apply? This is a rare opportunity for a Direct Serve Vendor (DSV) Manager to take ownership of a critical UK home delivery function within a growing and forward-thinking organisation. As a Direct Serve Vendor (DSV) Manager, you will directly influence customer experience, operational performance, and carrier network efficiency on a national scale. If you are a driven logistics professional looking for a role where you can make a tangible impact and shape delivery strategy, this Direct Serve Vendor (DSV) Manager opportunity offers exactly that.
May 18, 2026
Full time
Job Description: Benefits: Competitive salary package (DOE) Strong development and progression opportunities Exposure to a national logistics network Supportive and collaborative working culture Opportunity to influence strategic delivery performance The Company: We are partnering with a well-established UK organisation operating within the manufacturing and distribution sector, with a strong focus on customer-led logistics and continuous operational improvement. This is an excellent opportunity to join a business that is investing heavily in its UK home delivery and last-mile capability, where innovation, performance, and service excellence are central to everything they do. The successful Direct Serve Vendor (DSV) Manager will play a key role in shaping the future of direct-to-home logistics across the UK. Working Hours: Full-time, Monday to Friday (occasional flexibility required depending on operational needs) Job Description: The Direct Serve Vendor (DSV) Manager is responsible for leading and optimising all UK direct-to-home logistics operations. The Direct Serve Vendor (DSV) Manager will ensure efficient, cost-effective, and customer-focused delivery performance across the full last-mile network. The Direct Serve Vendor (DSV) Manager will develop and implement logistics strategies aligned with wider business objectives, ensuring high standards of service delivery and operational excellence. A key part of the Direct Serve Vendor (DSV) Manager role will be managing relationships with third-party carriers and delivery partners, including contract negotiation and performance management. The Direct Serve Vendor (DSV) Manager will monitor key performance indicators such as on-time delivery, cost per drop, delivery accuracy, and customer satisfaction, driving continuous improvement across all areas of the operation. In addition, the Direct Serve Vendor (DSV) Manager will utilise logistics systems and data analytics to improve route planning, scheduling, and overall efficiency. The Direct Serve Vendor (DSV) Manager will also lead and develop a small operational team, promoting accountability, performance, and a strong service culture. Compliance with UK transport regulations, health & safety standards, and internal policies will also sit within the Direct Serve Vendor (DSV) Manager remit. Skills & Experience: Proven experience in logistics, transport, or last-mile/home delivery operations Strong knowledge of UK distribution and transport networks Experience in carrier management / 3PL / third-party logistics Strong analytical skills with experience using KPI-driven reporting Excellent stakeholder management and negotiation skills Leadership experience within an operational logistics environment Experience in D2C, e-commerce, or direct delivery highly desirable Degree in Supply Chain, Logistics, or similar (desirable) Why Should You Apply? This is a rare opportunity for a Direct Serve Vendor (DSV) Manager to take ownership of a critical UK home delivery function within a growing and forward-thinking organisation. As a Direct Serve Vendor (DSV) Manager, you will directly influence customer experience, operational performance, and carrier network efficiency on a national scale. If you are a driven logistics professional looking for a role where you can make a tangible impact and shape delivery strategy, this Direct Serve Vendor (DSV) Manager opportunity offers exactly that.
Gleeson Recruitment Group
IT Service Operations & Digital Workplace Lead
Gleeson Recruitment Group City, London
Gleeson Recruitment Group are supporting an industry leading organisation within the scientific research sector in the search for an IT Service & Digital Workplace Lead to join their growing technology leadership function during a major period of transformation and investment. This is a rare opportunity to join a purpose driven organisation making a genuine real world impact. As part of a newly evolving technology leadership team, the IT Service & Digital Workplace Lead will play a critical role in modernising IT service operations, improving digital employee experience, and helping shape the future technology landscape across the organisation. This role is ideal for someone who combines strong people leadership with a passion for service transformation, modern workplace technologies, and customer experience. The Opportunity Reporting directly to the CTO, you will lead and develop a multi-site IT Service Operations and Digital Workplace team, driving service maturity, continuous improvement, stakeholder engagement and adoption of modern workplace technologies. You will operate as both a strategic enabler and operational leader, helping to build a visible, customer-focused technology function that supports collaboration, productivity, and innovation across the wider organisation. This role will also play a key part in several major transformation initiatives, including: Modern workplace and EUC evolution Entra ID and cloud transformation Service maturity and automation initiatives Digital employee experience improvements Technology input into a major office relocation project Service optimisation and future scalability planning Key Responsibilities Lead and develop the IT Service Operations and Digital Workplace function across multiple sites Drive service maturity, ITSM best practice, and continuous improvement initiatives Build trust and confidence in technology services across the business Manage and develop a team of technical support and application specialists Partner with senior stakeholders across Technology and the wider organisation Oversee end-user computing, workplace technology, service delivery, and supplier management Identify opportunities for automation, self-service, and AI-driven improvements Support the ongoing evolution of Microsoft 365 and cloud-based technologies Contribute to strategic technology planning and roadmap development Collaborate with leadership teams on transformation and business improvement initiatives About You We are looking for a confident and forward thinking technology leader who can operate effectively across both strategic and operational environments. You will likely bring experience within: Digital Workplace / End User Computing (EUC) IT Service Operations / Service Delivery ITSM and service maturity programmes Microsoft 365 environments Technology transformation and continuous improvement initiatives You will also demonstrate: Strong people leadership and team development capability Excellent stakeholder management and communication skills The confidence to influence at leadership and board level A customer-focused and service-led mindset Experience improving IT processes, standards, and operational maturity A passion for innovation, modern technologies, and continuous improvement Experience with technologies and environments such as: Microsoft 365 Entra ID / Hybrid Identity Azure ITSM platforms (Freshdesk, ServiceNow or similar) Automation and modern workplace tooling ITIL certification or equivalent service management experience would be advantageous. What's On Offer Opportunity to work within a highly meaningful and purpose led environment Significant transformation and investment across Technology Highly visible leadership role with genuine influence Collaborative and mission driven culture Hybrid working environment Competitive salary, bonus, and benefits package At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
May 18, 2026
Full time
Gleeson Recruitment Group are supporting an industry leading organisation within the scientific research sector in the search for an IT Service & Digital Workplace Lead to join their growing technology leadership function during a major period of transformation and investment. This is a rare opportunity to join a purpose driven organisation making a genuine real world impact. As part of a newly evolving technology leadership team, the IT Service & Digital Workplace Lead will play a critical role in modernising IT service operations, improving digital employee experience, and helping shape the future technology landscape across the organisation. This role is ideal for someone who combines strong people leadership with a passion for service transformation, modern workplace technologies, and customer experience. The Opportunity Reporting directly to the CTO, you will lead and develop a multi-site IT Service Operations and Digital Workplace team, driving service maturity, continuous improvement, stakeholder engagement and adoption of modern workplace technologies. You will operate as both a strategic enabler and operational leader, helping to build a visible, customer-focused technology function that supports collaboration, productivity, and innovation across the wider organisation. This role will also play a key part in several major transformation initiatives, including: Modern workplace and EUC evolution Entra ID and cloud transformation Service maturity and automation initiatives Digital employee experience improvements Technology input into a major office relocation project Service optimisation and future scalability planning Key Responsibilities Lead and develop the IT Service Operations and Digital Workplace function across multiple sites Drive service maturity, ITSM best practice, and continuous improvement initiatives Build trust and confidence in technology services across the business Manage and develop a team of technical support and application specialists Partner with senior stakeholders across Technology and the wider organisation Oversee end-user computing, workplace technology, service delivery, and supplier management Identify opportunities for automation, self-service, and AI-driven improvements Support the ongoing evolution of Microsoft 365 and cloud-based technologies Contribute to strategic technology planning and roadmap development Collaborate with leadership teams on transformation and business improvement initiatives About You We are looking for a confident and forward thinking technology leader who can operate effectively across both strategic and operational environments. You will likely bring experience within: Digital Workplace / End User Computing (EUC) IT Service Operations / Service Delivery ITSM and service maturity programmes Microsoft 365 environments Technology transformation and continuous improvement initiatives You will also demonstrate: Strong people leadership and team development capability Excellent stakeholder management and communication skills The confidence to influence at leadership and board level A customer-focused and service-led mindset Experience improving IT processes, standards, and operational maturity A passion for innovation, modern technologies, and continuous improvement Experience with technologies and environments such as: Microsoft 365 Entra ID / Hybrid Identity Azure ITSM platforms (Freshdesk, ServiceNow or similar) Automation and modern workplace tooling ITIL certification or equivalent service management experience would be advantageous. What's On Offer Opportunity to work within a highly meaningful and purpose led environment Significant transformation and investment across Technology Highly visible leadership role with genuine influence Collaborative and mission driven culture Hybrid working environment Competitive salary, bonus, and benefits package At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Barchester Healthcare
Leadership Development Facilitator
Barchester Healthcare Greenock, Renfrewshire
About the Role As a Leadership Development Facilitator with Barchester, you'll play a key role in developing current and aspiring leaders across our homes, hospitals and support teams. You will design, deliver and evaluate leadership interventions that build leadership capability, people management skills and organisational performance across the business. Working closely with operational and support teams, you'll create engaging and practical learning experiences that support leadership growth, coaching culture, change management and continuous improvement initiatives. You will also provide one-to-one coaching support to leaders and support the wider Leadership Development Framework across the organisation. This role is homebased and involves regular nationwide travel, so access to good road and rail links would be advantageous alongside a positive and flexible approach to supporting services across the UK. This is a demanding but highly rewarding role where you'll have the opportunity to make a genuine impact on the development of leaders and teams across Barchester. NEED TO HAVE Appropriate Learning & Development qualification at Level 3 or above Leadership and/or coaching qualification at Level 5 or above desirable Significant experience designing and delivering leadership development programmes Strong facilitation and presentation skills with the ability to deliver engaging workshops and masterclasses Excellent interpersonal and communication skills Experience coaching and developing leaders at different levels Experience analysing, designing, delivering and evaluating learning interventions Strong organisational skills with the ability to manage multiple priorities Ability to build strong stakeholder relationships across operational and support teams Positive, professional and customer-focused approach Full UK driving licence NEED TO DO To support the Head of Learning Programmes in all aspects of the ongoing development of leadership programmes and interventions. Design and deliver leadership workshops and development programmes across the organisation Support the development of Barchester's Leadership Development Framework Create engaging learning interventions that build leadership capability and people management skills Provide coaching and development support to leaders on a one-to-one basis Develop resources that support change management and organisational priorities Maintain accurate training records, attendance information and programme reporting Analyse learning data and feedback to identify trends and development needs Work collaboratively with operational leaders and support teams to support business objectives Support continuous improvement initiatives across leadership development provision Promote a positive learning culture across the organisation REWARDS PACKAGE Alongside a competitive salary, we are offering an impressive benefits package, including: Competitive salary 6,500 car allowance 10% annual bonus Laptop and mobile Contributory pension scheme 25 days annual leave plus bank holidays As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester is dedicated to ensuring that our teams are respected and their contribution valued. If you are looking to develop your career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
May 18, 2026
Full time
About the Role As a Leadership Development Facilitator with Barchester, you'll play a key role in developing current and aspiring leaders across our homes, hospitals and support teams. You will design, deliver and evaluate leadership interventions that build leadership capability, people management skills and organisational performance across the business. Working closely with operational and support teams, you'll create engaging and practical learning experiences that support leadership growth, coaching culture, change management and continuous improvement initiatives. You will also provide one-to-one coaching support to leaders and support the wider Leadership Development Framework across the organisation. This role is homebased and involves regular nationwide travel, so access to good road and rail links would be advantageous alongside a positive and flexible approach to supporting services across the UK. This is a demanding but highly rewarding role where you'll have the opportunity to make a genuine impact on the development of leaders and teams across Barchester. NEED TO HAVE Appropriate Learning & Development qualification at Level 3 or above Leadership and/or coaching qualification at Level 5 or above desirable Significant experience designing and delivering leadership development programmes Strong facilitation and presentation skills with the ability to deliver engaging workshops and masterclasses Excellent interpersonal and communication skills Experience coaching and developing leaders at different levels Experience analysing, designing, delivering and evaluating learning interventions Strong organisational skills with the ability to manage multiple priorities Ability to build strong stakeholder relationships across operational and support teams Positive, professional and customer-focused approach Full UK driving licence NEED TO DO To support the Head of Learning Programmes in all aspects of the ongoing development of leadership programmes and interventions. Design and deliver leadership workshops and development programmes across the organisation Support the development of Barchester's Leadership Development Framework Create engaging learning interventions that build leadership capability and people management skills Provide coaching and development support to leaders on a one-to-one basis Develop resources that support change management and organisational priorities Maintain accurate training records, attendance information and programme reporting Analyse learning data and feedback to identify trends and development needs Work collaboratively with operational leaders and support teams to support business objectives Support continuous improvement initiatives across leadership development provision Promote a positive learning culture across the organisation REWARDS PACKAGE Alongside a competitive salary, we are offering an impressive benefits package, including: Competitive salary 6,500 car allowance 10% annual bonus Laptop and mobile Contributory pension scheme 25 days annual leave plus bank holidays As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester is dedicated to ensuring that our teams are respected and their contribution valued. If you are looking to develop your career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
WR Logistics
Operations Manager
WR Logistics Portsmouth, Hampshire
Operations Manager - Transport - Portsmouth - 40K - 55K About the Company We are a well-established and growing logistics provider delivering reliable, efficient transport solutions across the UK. With a strong reputation in UK Transport, General Haulage, Pallet Network distribution, and Warehousing , we pride ourselves on operational excellence, customer satisfaction, and a commitment to continuous improvement. This is an exciting opportunity to join a business that is expanding and investing in its people, systems, and infrastructure. The Role We are looking for a hands-on, results-driven Operations Manager to lead and optimise day-to-day logistics operations. You will play a pivotal role in ensuring seamless service delivery across transport, pallet network operations, and warehousing, while driving efficiency and performance. Key Responsibilities Oversee daily operations across UK transport, general haulage, pallet network, and warehousing Lead, motivate, and develop operational teams, including drivers and warehouse staff Manage route planning, fleet utilisation, and delivery performance Ensure compliance with transport legislation, health & safety, and industry standards Monitor KPIs and implement continuous improvement strategies Control operational costs while maintaining high service levels Act as a key point of contact for customers, ensuring excellent service delivery Resolve operational challenges quickly and effectively About You Proven experience in an Operations Manager (or similar) role within logistics Strong background in UK transport, general haulage, pallet networks, and warehousing Excellent leadership and team management skills Strong understanding of transport compliance and regulations Commercial awareness with the ability to drive efficiency and profitability Highly organised with strong problem-solving capabilities Confident communicator with a proactive, hands-on approach What We Offer Competitive salary of 40,000 - 55,000 Opportunity to join a growing, forward-thinking logistics business A supportive and collaborative working environment Real opportunity to make an impact and progress your career WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
May 17, 2026
Full time
Operations Manager - Transport - Portsmouth - 40K - 55K About the Company We are a well-established and growing logistics provider delivering reliable, efficient transport solutions across the UK. With a strong reputation in UK Transport, General Haulage, Pallet Network distribution, and Warehousing , we pride ourselves on operational excellence, customer satisfaction, and a commitment to continuous improvement. This is an exciting opportunity to join a business that is expanding and investing in its people, systems, and infrastructure. The Role We are looking for a hands-on, results-driven Operations Manager to lead and optimise day-to-day logistics operations. You will play a pivotal role in ensuring seamless service delivery across transport, pallet network operations, and warehousing, while driving efficiency and performance. Key Responsibilities Oversee daily operations across UK transport, general haulage, pallet network, and warehousing Lead, motivate, and develop operational teams, including drivers and warehouse staff Manage route planning, fleet utilisation, and delivery performance Ensure compliance with transport legislation, health & safety, and industry standards Monitor KPIs and implement continuous improvement strategies Control operational costs while maintaining high service levels Act as a key point of contact for customers, ensuring excellent service delivery Resolve operational challenges quickly and effectively About You Proven experience in an Operations Manager (or similar) role within logistics Strong background in UK transport, general haulage, pallet networks, and warehousing Excellent leadership and team management skills Strong understanding of transport compliance and regulations Commercial awareness with the ability to drive efficiency and profitability Highly organised with strong problem-solving capabilities Confident communicator with a proactive, hands-on approach What We Offer Competitive salary of 40,000 - 55,000 Opportunity to join a growing, forward-thinking logistics business A supportive and collaborative working environment Real opportunity to make an impact and progress your career WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
M2 Professional Recruitment Services Ltd
Product Manager
M2 Professional Recruitment Services Ltd Banbury, Oxfordshire
An excellent opportunity has arisen for an experienced Product Manager within a market leading independent commercial finance lender in the UK. To lead the identification, development, and scaling of innovative SME funding solutions adjacent products that drive strategic growth, market differentiation, and customer value across international markets. The Product Manager will be responsible for launching and scaling new funding products, with a particular focus on regulatory compliance, treasury funding enablement, and partnership development. This role requires a visionary leader with deep expertise in B2B financial services, capable of building solutions internally or leveraging an extensive network to partner with external technical or funding providers. Key Responsibilities and accountabilities Strategic Product Leadership: Identify market gaps & emerging trends, leveraging industry insights to shape product direction. Define and execute the product development backlog & pipeline, aligning with organisational priorities and market opportunities. Lead cross-functional teams through the full product lifecycle, from ideation to launch and scale. B2B Funding Solution Development: Assess and select the optimal approach for delivering funding solutions, whether through internal build (requiring technology, funding, and operational expertise) or strategic partnerships with external providers. Oversee the design, validation, and implementation of funding products, ensuring regulatory compliance and treasury funding enablement. Develop robust business cases, financial models and risk assessments to support proposals. Regulatory & Treasury Enablement: Ensure all funding solutions meet relevant regulatory requirements across jurisdictions. Lead the enablement of treasury funding structures, including capital sourcing, liquidity management, and risk mitigation. Collaborate with legal, compliance, and treasury teams to navigate complex regulatory landscapes. Adjacent Product Development: Assess and select the optimal approach for delivering adjacent product solutions, whether through internal build (requiring technology, funding, and operational expertise) or strategic partnerships with external providers. Oversee the design, validation, and implementation of adjacent products, ensuring regulatory compliance and treasury funding enablement. Develop robust business cases, financial models, and risk assessments to support product proposals. Partnership & Network Development: Leverage an established network of industry contacts to identify and engage potential technology and funding partners. Negotiate and structure strategic partnerships to accelerate product delivery and market penetration. Maintain strong relationships with banks, funders, fintechs, and other key stakeholders. Go-to-Market & Scaling: Drive go-to-market planning and execution, ensuring readiness for launch and rapid scaling. Establish success metrics and feedback loops to monitor product performance and adoption. Champion continuous improvement, iterating on product design and delivery based on market feedback. Experience & Requirements Extensive experience (typically 8+ years) in product management roles within B2B financial services, commercial lending, or fintech. Demonstrable track record of launching and scaling funding solutions, including regulatory and treasury funding enablement. Deep understanding of regulatory frameworks, compliance requirements, and treasury operations in multiple markets. Proven ability to build and lead cross-functional teams (tech, operations, finance and risk). Strong commercial acumen, with expertise in financial modelling, business case development, and ROI analysis. Established network of industry contacts, with experience in structuring and managing strategic partnerships. Exceptional communication, negotiation and influencing skills at the senior stakeholder level. Behaviours - Success Measures: Successful launch and scaling of B2B funding solutions in target markets. Regulatory and treasury enablement achieved for all new products. Strategic partnerships established and leveraged for product delivery. Positive ROI and performance against business case projections. Stakeholder satisfaction and cross-functional collaboration effectiveness. Speed and quality of product validation, launch, and scaling cycles
May 17, 2026
Full time
An excellent opportunity has arisen for an experienced Product Manager within a market leading independent commercial finance lender in the UK. To lead the identification, development, and scaling of innovative SME funding solutions adjacent products that drive strategic growth, market differentiation, and customer value across international markets. The Product Manager will be responsible for launching and scaling new funding products, with a particular focus on regulatory compliance, treasury funding enablement, and partnership development. This role requires a visionary leader with deep expertise in B2B financial services, capable of building solutions internally or leveraging an extensive network to partner with external technical or funding providers. Key Responsibilities and accountabilities Strategic Product Leadership: Identify market gaps & emerging trends, leveraging industry insights to shape product direction. Define and execute the product development backlog & pipeline, aligning with organisational priorities and market opportunities. Lead cross-functional teams through the full product lifecycle, from ideation to launch and scale. B2B Funding Solution Development: Assess and select the optimal approach for delivering funding solutions, whether through internal build (requiring technology, funding, and operational expertise) or strategic partnerships with external providers. Oversee the design, validation, and implementation of funding products, ensuring regulatory compliance and treasury funding enablement. Develop robust business cases, financial models and risk assessments to support proposals. Regulatory & Treasury Enablement: Ensure all funding solutions meet relevant regulatory requirements across jurisdictions. Lead the enablement of treasury funding structures, including capital sourcing, liquidity management, and risk mitigation. Collaborate with legal, compliance, and treasury teams to navigate complex regulatory landscapes. Adjacent Product Development: Assess and select the optimal approach for delivering adjacent product solutions, whether through internal build (requiring technology, funding, and operational expertise) or strategic partnerships with external providers. Oversee the design, validation, and implementation of adjacent products, ensuring regulatory compliance and treasury funding enablement. Develop robust business cases, financial models, and risk assessments to support product proposals. Partnership & Network Development: Leverage an established network of industry contacts to identify and engage potential technology and funding partners. Negotiate and structure strategic partnerships to accelerate product delivery and market penetration. Maintain strong relationships with banks, funders, fintechs, and other key stakeholders. Go-to-Market & Scaling: Drive go-to-market planning and execution, ensuring readiness for launch and rapid scaling. Establish success metrics and feedback loops to monitor product performance and adoption. Champion continuous improvement, iterating on product design and delivery based on market feedback. Experience & Requirements Extensive experience (typically 8+ years) in product management roles within B2B financial services, commercial lending, or fintech. Demonstrable track record of launching and scaling funding solutions, including regulatory and treasury funding enablement. Deep understanding of regulatory frameworks, compliance requirements, and treasury operations in multiple markets. Proven ability to build and lead cross-functional teams (tech, operations, finance and risk). Strong commercial acumen, with expertise in financial modelling, business case development, and ROI analysis. Established network of industry contacts, with experience in structuring and managing strategic partnerships. Exceptional communication, negotiation and influencing skills at the senior stakeholder level. Behaviours - Success Measures: Successful launch and scaling of B2B funding solutions in target markets. Regulatory and treasury enablement achieved for all new products. Strategic partnerships established and leveraged for product delivery. Positive ROI and performance against business case projections. Stakeholder satisfaction and cross-functional collaboration effectiveness. Speed and quality of product validation, launch, and scaling cycles
Adecco
2nd Line Support
Adecco Nottingham, Nottinghamshire
EXCITING NEW OPPORTUNITY AVAILABLE NOW! 2nd Line Support Analyst Based in Beeston, Nottingham Days - Monday to Friday Hours - Rota basis between 6am and 10pm (including 3 weekends out of 9 weeks) 13.51 per hour Full training provided Interviews to be held ASAP! Join a global leader in mobile payment processing technologies as a Second Line Support Analyst. You'll be part of an expanding team dedicated to delivering exceptional technical support within the Transport Retail sector. This role is ideal for someone with strong technical troubleshooting skills and experience providing remote support, particularly for Android OS and payment processing systems. Responsibilities Provide second-line technical support for hardware, software, and bespoke systems. Diagnose and resolve complex issues quickly and effectively. Support Android-based platforms and payment processing technologies. Collaborate with internal teams to ensure seamless service delivery. Skills & Experience Proven experience in an IT Support environment. Strong analytical and technical skills (hardware/software troubleshooting). Intermediate to advanced PC literacy - confident with MS Office, web browsers, and databases. Experience with bespoke software and hardware solutions. Familiarity with Point of Sale (POS) environments. Desirable Knowledge Experience with any of the following will be an advantage: Android OS or other mobile operating systems. Mobile Device Management (MDM) tools. Remote access and support technologies. MySQL/MSSQL administration. AWS and Google Cloud Services. Remote deployment of software patches and upgrades. Payment systems (credit/debit card transactions and troubleshooting). What We're Looking For: Confident & Knowledgeable - demonstrating technical competence and assurance. Customer-Focused - delivering exceptional service and building trust. Passionate & committed - taking pride in meaningful results. Clear Communicator - projecting credibility and instilling confidence in users and colleagues. Responsible & Consistent - ensuring reliability and accountability in every interaction. Apply now and join a team that values innovation, collaboration, and excellence in service delivery. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 17, 2026
Contractor
EXCITING NEW OPPORTUNITY AVAILABLE NOW! 2nd Line Support Analyst Based in Beeston, Nottingham Days - Monday to Friday Hours - Rota basis between 6am and 10pm (including 3 weekends out of 9 weeks) 13.51 per hour Full training provided Interviews to be held ASAP! Join a global leader in mobile payment processing technologies as a Second Line Support Analyst. You'll be part of an expanding team dedicated to delivering exceptional technical support within the Transport Retail sector. This role is ideal for someone with strong technical troubleshooting skills and experience providing remote support, particularly for Android OS and payment processing systems. Responsibilities Provide second-line technical support for hardware, software, and bespoke systems. Diagnose and resolve complex issues quickly and effectively. Support Android-based platforms and payment processing technologies. Collaborate with internal teams to ensure seamless service delivery. Skills & Experience Proven experience in an IT Support environment. Strong analytical and technical skills (hardware/software troubleshooting). Intermediate to advanced PC literacy - confident with MS Office, web browsers, and databases. Experience with bespoke software and hardware solutions. Familiarity with Point of Sale (POS) environments. Desirable Knowledge Experience with any of the following will be an advantage: Android OS or other mobile operating systems. Mobile Device Management (MDM) tools. Remote access and support technologies. MySQL/MSSQL administration. AWS and Google Cloud Services. Remote deployment of software patches and upgrades. Payment systems (credit/debit card transactions and troubleshooting). What We're Looking For: Confident & Knowledgeable - demonstrating technical competence and assurance. Customer-Focused - delivering exceptional service and building trust. Passionate & committed - taking pride in meaningful results. Clear Communicator - projecting credibility and instilling confidence in users and colleagues. Responsible & Consistent - ensuring reliability and accountability in every interaction. Apply now and join a team that values innovation, collaboration, and excellence in service delivery. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Zachary Daniels
Assistant Manager
Zachary Daniels Hull, Yorkshire
Assistant Manager Hull Up to £35,000 RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business.Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening programme over the last few years. Our client is looking for future Store Managers.As an Assistant Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance.Assistant Manager Responsibilities; Managing the day to day running of a department Acting as Duty Manager for the entire store in the absence of Store Management Assisting Store Management in achieving company KPI's Ensuring your team delivers exceptional customer service Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance Complying with all Health & Safety policies and legislation Use management information to make strategic business decisions The ideal Assistant Manager candidate; Have a proven track record in a fast paced retail environment. Enjoy being on the shop floor- No sitting in the office for you! Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills Be target driven and customer service orientated Be highly motivated and ambitious Be a self starter with a can do attitude Please apply with your most up to date cv for the Assistant Manager role. BH36001
May 17, 2026
Full time
Assistant Manager Hull Up to £35,000 RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business.Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening programme over the last few years. Our client is looking for future Store Managers.As an Assistant Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance.Assistant Manager Responsibilities; Managing the day to day running of a department Acting as Duty Manager for the entire store in the absence of Store Management Assisting Store Management in achieving company KPI's Ensuring your team delivers exceptional customer service Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance Complying with all Health & Safety policies and legislation Use management information to make strategic business decisions The ideal Assistant Manager candidate; Have a proven track record in a fast paced retail environment. Enjoy being on the shop floor- No sitting in the office for you! Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills Be target driven and customer service orientated Be highly motivated and ambitious Be a self starter with a can do attitude Please apply with your most up to date cv for the Assistant Manager role. BH36001
Get Staffed Online Recruitment Limited
Systems Engineer - Embedded and Hardware
Get Staffed Online Recruitment Limited Bedford, Bedfordshire
Systems Engineer - Embedded and Hardware £60,000 to £70,000 depending on skills and experience + Bonus + Benefits Bedford The Vacancy Our client is seeking an experienced and Senior Systems Engineer - Embedded and Hardware to take ownership of the electronics and software workstream for their IVD medical devices. This is a senior role where you will act as technical design authority, ensuring robust system architecture, supplier governance and regulatory compliance while working at system level rather than as a day to day coder. Based in Bedford and working closely with both in house teams and international third party suppliers, this role offers the opportunity to influence products from early architecture through regulatory approval and post market readiness. Reporting to the Head of Engineering, you will provide technical governance and leadership across hardware, embedded firmware and PC software, ensuring all development activities meet quality, safety and regulatory requirements. You will operate as the system-level technical owner, shaping architecture, design controls and verification strategies, while ensuring supplier outputs are delivered to the highest standards. Key Responsibilities: Third Party Oversight and Governance : Partner with external suppliers to develop electronics, embedded firmware, and software for an IVD medical device, leading supplier governance across design controls, KPIs, risk management, schedules, budgets, quality, and regulatory compliance. Supplier Management and Deliverables : Author and manage supplier agreements (quality agreements, SOWs, acceptance criteria, configuration management) and review / approve all supplier outputs, including designs, code, risk documentation, testing artifacts, traceability, and release records Design Controls and Technical Leadership: Own system and software requirements (including safety, EMI / ESD protection, and usability) and ensure full bidirectional traceability from user needs through design, verification, and validation. Architecture, V&V, and Design Transfer: Lead system architecture decisions across electronics, firmware, and software; define and execute verification and validation strategies (including qualified tools and fixtures); and lead design transfer activities. Regulatory Compliance and QMS: Ensure supplier activities operate under ISO 13485 - compliant processes and deliver complete DHF / Technical Documentation regulatory expectations; align development to applicable standards. Risk, Submission and Audit Support: Lead and document risk management (ISO 14971), ensure readiness for UDI, labelling, post market surveillance, and change control, and support regulatory submissions and notified body audits by presenting clear technical rationales and objective evidence. Cross Functional and Stakeholder Integration: Integrate the electronics / software workstream with assay / chemistry, mechanical design, manufacturing / operations, and service, collaborating closely with Quality, Regulatory, Clinical, and Customer Support to ensure end to end readiness. Risk, Performance and Delivery Management: Proactively identify and mitigate risks, manage non conformities and CAPAs with root cause analysis, and track / report KPIs including quality, schedule adherence, test coverage, and audit outcomes. International travel required approximately 4 - 5 times per year. They're Looking for Someone Who Has: Proven experience in medical devices or IVDs, with hands on exposure to embedded electronics, firmware and software development within a regulated environment. Bachelor's Degree in electrical engineering, software engineering or a related discipline; a Master's Degree would be advantageous. Demonstrable experience overseeing third party design partners, OEMs and ODMs. Strong background in real time embedded systems and instrument control. Solid understanding of design controls, verification and validation. Familiarity with statistical methods for V&V, measurement system analysis and design for reliability. Highly organised with exceptional attention to detail. Clear and confident communicator, both written and verbal. Comfortable working within Microsoft 365; Outlook, Teams, Word, Excel, PowerPoint. Strong sense of ownership and accountability. Able to quickly interpret complex information and identify key technical and programme risks. They Can Offer You: An excellent working environment. Hybrid working - three days a week in the office with two days a week working from home. 25 days paid annual leave plus bank holidays. Company pension scheme including competitive employer's contribution. Private Medical Insurance package with additional medical cash plan scheme. Enhanced maternity and paternity pay. Company supported employee Health and Wellbeing programme. Life assurance. Free plentiful car parking and electrical car charging points. Beautiful parkland setting with excellent transportation links to Cambridge, Milton Keynes and London. The Company Our client is a world leader in the research, design and marketing of advanced consumer diagnostic products. Their research centre is at the cutting edge of innovation and is fully engaged in the development of reliable diagnostic products to empower women on their reproductive journey. They are committed to answering the needs of their existing and future consumers, through a continuous flow of new and innovative products. Interested Click apply and you will be redirected to our client's careers page to complete your application.
May 17, 2026
Full time
Systems Engineer - Embedded and Hardware £60,000 to £70,000 depending on skills and experience + Bonus + Benefits Bedford The Vacancy Our client is seeking an experienced and Senior Systems Engineer - Embedded and Hardware to take ownership of the electronics and software workstream for their IVD medical devices. This is a senior role where you will act as technical design authority, ensuring robust system architecture, supplier governance and regulatory compliance while working at system level rather than as a day to day coder. Based in Bedford and working closely with both in house teams and international third party suppliers, this role offers the opportunity to influence products from early architecture through regulatory approval and post market readiness. Reporting to the Head of Engineering, you will provide technical governance and leadership across hardware, embedded firmware and PC software, ensuring all development activities meet quality, safety and regulatory requirements. You will operate as the system-level technical owner, shaping architecture, design controls and verification strategies, while ensuring supplier outputs are delivered to the highest standards. Key Responsibilities: Third Party Oversight and Governance : Partner with external suppliers to develop electronics, embedded firmware, and software for an IVD medical device, leading supplier governance across design controls, KPIs, risk management, schedules, budgets, quality, and regulatory compliance. Supplier Management and Deliverables : Author and manage supplier agreements (quality agreements, SOWs, acceptance criteria, configuration management) and review / approve all supplier outputs, including designs, code, risk documentation, testing artifacts, traceability, and release records Design Controls and Technical Leadership: Own system and software requirements (including safety, EMI / ESD protection, and usability) and ensure full bidirectional traceability from user needs through design, verification, and validation. Architecture, V&V, and Design Transfer: Lead system architecture decisions across electronics, firmware, and software; define and execute verification and validation strategies (including qualified tools and fixtures); and lead design transfer activities. Regulatory Compliance and QMS: Ensure supplier activities operate under ISO 13485 - compliant processes and deliver complete DHF / Technical Documentation regulatory expectations; align development to applicable standards. Risk, Submission and Audit Support: Lead and document risk management (ISO 14971), ensure readiness for UDI, labelling, post market surveillance, and change control, and support regulatory submissions and notified body audits by presenting clear technical rationales and objective evidence. Cross Functional and Stakeholder Integration: Integrate the electronics / software workstream with assay / chemistry, mechanical design, manufacturing / operations, and service, collaborating closely with Quality, Regulatory, Clinical, and Customer Support to ensure end to end readiness. Risk, Performance and Delivery Management: Proactively identify and mitigate risks, manage non conformities and CAPAs with root cause analysis, and track / report KPIs including quality, schedule adherence, test coverage, and audit outcomes. International travel required approximately 4 - 5 times per year. They're Looking for Someone Who Has: Proven experience in medical devices or IVDs, with hands on exposure to embedded electronics, firmware and software development within a regulated environment. Bachelor's Degree in electrical engineering, software engineering or a related discipline; a Master's Degree would be advantageous. Demonstrable experience overseeing third party design partners, OEMs and ODMs. Strong background in real time embedded systems and instrument control. Solid understanding of design controls, verification and validation. Familiarity with statistical methods for V&V, measurement system analysis and design for reliability. Highly organised with exceptional attention to detail. Clear and confident communicator, both written and verbal. Comfortable working within Microsoft 365; Outlook, Teams, Word, Excel, PowerPoint. Strong sense of ownership and accountability. Able to quickly interpret complex information and identify key technical and programme risks. They Can Offer You: An excellent working environment. Hybrid working - three days a week in the office with two days a week working from home. 25 days paid annual leave plus bank holidays. Company pension scheme including competitive employer's contribution. Private Medical Insurance package with additional medical cash plan scheme. Enhanced maternity and paternity pay. Company supported employee Health and Wellbeing programme. Life assurance. Free plentiful car parking and electrical car charging points. Beautiful parkland setting with excellent transportation links to Cambridge, Milton Keynes and London. The Company Our client is a world leader in the research, design and marketing of advanced consumer diagnostic products. Their research centre is at the cutting edge of innovation and is fully engaged in the development of reliable diagnostic products to empower women on their reproductive journey. They are committed to answering the needs of their existing and future consumers, through a continuous flow of new and innovative products. Interested Click apply and you will be redirected to our client's careers page to complete your application.
Start People Ltd
Account Manager Sales Executive
Start People Ltd City, Manchester
Pay: 29,500.00- 30,000.00 per year Job Description: Job Overview We are seeking a dynamic and results-driven Inside Sales Account Manager to join our team. This role involves managing and developing client accounts through proactive communication and strategic sales initiatives. The successful candidate will play a key part in expanding our customer base and strengthening existing relationships, ensuring the delivery of exceptional service and solutions tailored to client needs. The position offers an exciting opportunity for individuals with a passion for sales, analysis, and leadership within a collaborative environment. Duties Manage a portfolio of B2B client accounts, fostering strong relationships to maximise customer satisfaction and retention. Identify new sales opportunities through analysis of client needs and market trends. Conduct outbound calls and follow-ups to prospective and existing clients, presenting tailored solutions that meet their requirements. Utilise Salesforce to track sales activities, update client information, and generate reports for management review. Collaborate with cross-functional teams to develop customised proposals and negotiate terms effectively. Analyse sales data to identify patterns, forecast future sales, and develop strategies for growth. Lead initiatives to improve sales processes, training new team members as required, demonstrating leadership qualities. Maintain comprehensive knowledge of products, services, and industry developments to provide expert advice to clients. Qualifications Proven experience in B2B sales with a track record of achieving or exceeding targets. Strong analysis skills with the ability to interpret data and derive actionable insights. Proficiency in Salesforce or similar Customer Relationship Management (CRM) tools. Demonstrated leadership capabilities with the ability to motivate team members and drive results. Excellent communication skills, both written and verbal, with the ability to build rapport with diverse clients. Organised approach to work with strong time management skills and attention to detail. Ability to work independently as well as part of a team in a fast-paced environment. This position offers an engaging environment where your sales expertise can thrive while contributing significantly to organisational growth. We value proactive individuals who are eager to develop their careers within a supportive team setting COMPT START PEOPLE ARE THE ACTING AGENCY WORKING ON THIS ASSIGNMENT .
May 17, 2026
Full time
Pay: 29,500.00- 30,000.00 per year Job Description: Job Overview We are seeking a dynamic and results-driven Inside Sales Account Manager to join our team. This role involves managing and developing client accounts through proactive communication and strategic sales initiatives. The successful candidate will play a key part in expanding our customer base and strengthening existing relationships, ensuring the delivery of exceptional service and solutions tailored to client needs. The position offers an exciting opportunity for individuals with a passion for sales, analysis, and leadership within a collaborative environment. Duties Manage a portfolio of B2B client accounts, fostering strong relationships to maximise customer satisfaction and retention. Identify new sales opportunities through analysis of client needs and market trends. Conduct outbound calls and follow-ups to prospective and existing clients, presenting tailored solutions that meet their requirements. Utilise Salesforce to track sales activities, update client information, and generate reports for management review. Collaborate with cross-functional teams to develop customised proposals and negotiate terms effectively. Analyse sales data to identify patterns, forecast future sales, and develop strategies for growth. Lead initiatives to improve sales processes, training new team members as required, demonstrating leadership qualities. Maintain comprehensive knowledge of products, services, and industry developments to provide expert advice to clients. Qualifications Proven experience in B2B sales with a track record of achieving or exceeding targets. Strong analysis skills with the ability to interpret data and derive actionable insights. Proficiency in Salesforce or similar Customer Relationship Management (CRM) tools. Demonstrated leadership capabilities with the ability to motivate team members and drive results. Excellent communication skills, both written and verbal, with the ability to build rapport with diverse clients. Organised approach to work with strong time management skills and attention to detail. Ability to work independently as well as part of a team in a fast-paced environment. This position offers an engaging environment where your sales expertise can thrive while contributing significantly to organisational growth. We value proactive individuals who are eager to develop their careers within a supportive team setting COMPT START PEOPLE ARE THE ACTING AGENCY WORKING ON THIS ASSIGNMENT .
Howells Solutions Limited
Customer Service Manager
Howells Solutions Limited Surbiton, Surrey
Customer Service Manager - Social Housing Repairs & Maintenance Based near Surbiton Full-Time, permanent Salary: 40,000 - 48,000 DOE We are currently working in partnership with a leading contractor within the Social Housing sector to recruit an experienced and customer-focused Customer Service Manager to join their growing team located near Surbiton. This is an excellent opportunity for an experienced service delivery professional to lead a busy Customer Service function within a fast-paced repairs and maintenance environment. The successful candidate will play a key role in driving customer satisfaction, operational efficiency, and service excellence across responsive repairs and maintenance services. As the Customer Service Manager, you will oversee the day-to-day management of the Customer Service Centre, ensuring residents receive a high-quality and responsive service across multiple communication channels. You will also support planning and scheduling functions to ensure repairs and maintenance services are effectively coordinated and delivered in line with service standards and KPIs. This role would suit somebody with strong leadership experience within Social Housing, Facilities Management, or a similar service-led environment. Key Responsibilities: Lead, motivate, and develop the Customer Service Team to deliver exceptional customer service Oversee customer contact operations, ensuring enquiries, service requests, and complaints are resolved efficiently Support repairs scheduling, workforce planning, and logistical coordination across responsive maintenance services Monitor operational performance, customer satisfaction, and service delivery metrics Act as an escalation point for complex customer issues and complaint resolution Work collaboratively with operational teams, planners, contractors, and stakeholders to ensure seamless service delivery Drive continuous improvement initiatives, implementing new processes and systems where required Produce regular operational and performance reports for senior management Key Criteria: Previous experience managing a customer service or contact centre function within Social Housing, Repairs & Maintenance, or Facilities Management Experience overseeing planning, scheduling, or resource coordination for a mobile workforce Strong understanding of repairs and maintenance service delivery Proven leadership and people management experience Experience using CRM systems, scheduling platforms, and repairs management software Excellent communication, organisational, and problem-solving skills Ability to analyse performance data and implement service improvements Strong stakeholder management and relationship-building skills What's on Offer: Excellent career progression and development opportunities Competitive salary and benefits package 25 days holiday plus bank holidays Enhanced company benefits and wellbeing support Opportunity to join a growing and forward-thinking organisation within the Social Housing sector This is an excellent opportunity for somebody looking to further their career with a highly reputable and expanding contractor delivering essential services within Social Housing.
May 17, 2026
Full time
Customer Service Manager - Social Housing Repairs & Maintenance Based near Surbiton Full-Time, permanent Salary: 40,000 - 48,000 DOE We are currently working in partnership with a leading contractor within the Social Housing sector to recruit an experienced and customer-focused Customer Service Manager to join their growing team located near Surbiton. This is an excellent opportunity for an experienced service delivery professional to lead a busy Customer Service function within a fast-paced repairs and maintenance environment. The successful candidate will play a key role in driving customer satisfaction, operational efficiency, and service excellence across responsive repairs and maintenance services. As the Customer Service Manager, you will oversee the day-to-day management of the Customer Service Centre, ensuring residents receive a high-quality and responsive service across multiple communication channels. You will also support planning and scheduling functions to ensure repairs and maintenance services are effectively coordinated and delivered in line with service standards and KPIs. This role would suit somebody with strong leadership experience within Social Housing, Facilities Management, or a similar service-led environment. Key Responsibilities: Lead, motivate, and develop the Customer Service Team to deliver exceptional customer service Oversee customer contact operations, ensuring enquiries, service requests, and complaints are resolved efficiently Support repairs scheduling, workforce planning, and logistical coordination across responsive maintenance services Monitor operational performance, customer satisfaction, and service delivery metrics Act as an escalation point for complex customer issues and complaint resolution Work collaboratively with operational teams, planners, contractors, and stakeholders to ensure seamless service delivery Drive continuous improvement initiatives, implementing new processes and systems where required Produce regular operational and performance reports for senior management Key Criteria: Previous experience managing a customer service or contact centre function within Social Housing, Repairs & Maintenance, or Facilities Management Experience overseeing planning, scheduling, or resource coordination for a mobile workforce Strong understanding of repairs and maintenance service delivery Proven leadership and people management experience Experience using CRM systems, scheduling platforms, and repairs management software Excellent communication, organisational, and problem-solving skills Ability to analyse performance data and implement service improvements Strong stakeholder management and relationship-building skills What's on Offer: Excellent career progression and development opportunities Competitive salary and benefits package 25 days holiday plus bank holidays Enhanced company benefits and wellbeing support Opportunity to join a growing and forward-thinking organisation within the Social Housing sector This is an excellent opportunity for somebody looking to further their career with a highly reputable and expanding contractor delivering essential services within Social Housing.
Solus Accident Repair Centres
IT Governance Risk and Compliance Analyst
Solus Accident Repair Centres Birchanger, Hertfordshire
Overview At Solus, we are strengthening our technology governance and cyber resilience as we continue to grow. We are looking for an IT Governance, Risk and Compliance (GRC) Analyst to help us maintain a secure, well governed and compliant technology environment across the business. This is a great role for someone who enjoys analysing detail, challenging constructively, influencing stakeholders and helping teams make confident, risk-based decisions. About the role As our IT GRC Analyst, you will support the Cyber Security, Risk and Assurance function with a mixture of governance activity, assurance reviews, supplier assessments and compliance oversight. You will help us meet Aviva Group requirements, regulatory expectations and industry standards while ensuring our technology risks are understood and well managed. Location: Hybrid (Stansted - 3 days per week, 2 days remote) Responsibilities Maintain and improve our IT risk register, ensuring risks are clear, evidenced and tracked Support risk owners with guidance on controls, remediation and governance requirements Complete compliance reviews, control testing and assurance activities Produce risk and compliance reporting for leadership forums Carry out supplier assurance assessments, recommend improvements and escalate risk where needed Keep IT policies and standards up to date and aligned with Aviva and recognised frameworks Provide clear insight to non technical colleagues on risk, controls and potential impacts Support Group assurance activity and represent Solus in relevant forums This is an individual contributor role with a high level of ownership and plenty of opportunity to influence how we operate. Qualifications You will thrive in this role if you have: Knowledge of GRC frameworks such as ISO 27001, NIST CSF, Cyber Essentials or DPA Experience in risk management, governance or cyber/security assurance The ability to analyse complex information and turn it into clear, meaningful insight Confidence challenging and advising colleagues at all levels Strong communication and stakeholder management skills Certifications such as CISM, CRISC or CGRC are desirable but not essential. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
May 17, 2026
Full time
Overview At Solus, we are strengthening our technology governance and cyber resilience as we continue to grow. We are looking for an IT Governance, Risk and Compliance (GRC) Analyst to help us maintain a secure, well governed and compliant technology environment across the business. This is a great role for someone who enjoys analysing detail, challenging constructively, influencing stakeholders and helping teams make confident, risk-based decisions. About the role As our IT GRC Analyst, you will support the Cyber Security, Risk and Assurance function with a mixture of governance activity, assurance reviews, supplier assessments and compliance oversight. You will help us meet Aviva Group requirements, regulatory expectations and industry standards while ensuring our technology risks are understood and well managed. Location: Hybrid (Stansted - 3 days per week, 2 days remote) Responsibilities Maintain and improve our IT risk register, ensuring risks are clear, evidenced and tracked Support risk owners with guidance on controls, remediation and governance requirements Complete compliance reviews, control testing and assurance activities Produce risk and compliance reporting for leadership forums Carry out supplier assurance assessments, recommend improvements and escalate risk where needed Keep IT policies and standards up to date and aligned with Aviva and recognised frameworks Provide clear insight to non technical colleagues on risk, controls and potential impacts Support Group assurance activity and represent Solus in relevant forums This is an individual contributor role with a high level of ownership and plenty of opportunity to influence how we operate. Qualifications You will thrive in this role if you have: Knowledge of GRC frameworks such as ISO 27001, NIST CSF, Cyber Essentials or DPA Experience in risk management, governance or cyber/security assurance The ability to analyse complex information and turn it into clear, meaningful insight Confidence challenging and advising colleagues at all levels Strong communication and stakeholder management skills Certifications such as CISM, CRISC or CGRC are desirable but not essential. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
WR Logistics
Transport Planner
WR Logistics Tamworth, Staffordshire
Traffic Operator - Tamworth Join a winning team with our client, a market leader within the transport industry. This is an excellent opportunity for an experienced Traffic Operator to join their Tamworth depot. Job type: Permanent Shift Pattern: Monday to Friday Salary - Up to 34,000 - 42,000 including 7000 car scheme Duties & Responsibilities Managing and coordinating multiple drivers Communicating with ports and terminals Booking delivery slots for port entries Using the TOPS transport system to record driver start and finish times Monitoring driver ETAs and ensuring on-time performance Rerouting jobs when required Ensuring all PODs are matched correctly to jobs on the system Liaising with customers regarding delays and updates Candidate Requirements Previous experience as a Transport Operator (essential) Confident and clear communicator (written and verbal) Willingness to work a 4 on 4 off shift pattern Excellent UK geographical knowledge Ability to work independently and use initiative Strong problem-solving skills Highly organised with attention to detail Flexible to meet the needs of the business WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
May 17, 2026
Full time
Traffic Operator - Tamworth Join a winning team with our client, a market leader within the transport industry. This is an excellent opportunity for an experienced Traffic Operator to join their Tamworth depot. Job type: Permanent Shift Pattern: Monday to Friday Salary - Up to 34,000 - 42,000 including 7000 car scheme Duties & Responsibilities Managing and coordinating multiple drivers Communicating with ports and terminals Booking delivery slots for port entries Using the TOPS transport system to record driver start and finish times Monitoring driver ETAs and ensuring on-time performance Rerouting jobs when required Ensuring all PODs are matched correctly to jobs on the system Liaising with customers regarding delays and updates Candidate Requirements Previous experience as a Transport Operator (essential) Confident and clear communicator (written and verbal) Willingness to work a 4 on 4 off shift pattern Excellent UK geographical knowledge Ability to work independently and use initiative Strong problem-solving skills Highly organised with attention to detail Flexible to meet the needs of the business WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
French Selection
International Business Development Manager
French Selection Blackburn, Lancashire
FRENCH SELECTION (FS) International Business Development Manager Location: Blackburn Hybrid working Salary: Circa £50,000 per annum basic depending on experience plus company car and bonus Ref: 4318GS To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4318GS The company: A leading and innovative manufacturer and supplier of products used within a variety of industries serving a broad international customer base Main duties: An opportunity to accelerate revenue growth across designated international markets by securing new business opportunities and developing existing accounts, while delivering both technical expertise and commercial support to customers. The role: - Drive revenue growth across designated international regions through new business development and account expansion - Identify and develop new business opportunities, partners, and markets through research and lead generation - Build and maintain strong, long-term relationships with new and existing customers - Execute regional sales plans and budgets in line with business KPIs - Provide technical, commercial, and sales support to customers and prospects - Collaborate with internal teams to meet customer needs - Analyse and report market insights, performance data, and strategic recommendations to senior leadership - Coordinate cross-functional support to ensure timely and accurate delivery against customer requirements - Represent the company at industry events, delivering presentations and promoting solutions to stakeholders - Travel to customers within the designated region The candidate: - Fluent in either German / Eastern European or Turkish language skills preferred - Applications are welcome from candidates without additional language skills - Business to business sales experience required ideally within a manufacturing environment - Strong background in business development and account management - Excellent communication and negotiation skills - Ability to build and maintain strong customer relationships across international markets - Strong analytical and commercial acumen - Willing and able to travel up to 50% of the time The salary: Circa £50,000 per annum basic depending on experience plus company car and bonus French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
May 17, 2026
Full time
FRENCH SELECTION (FS) International Business Development Manager Location: Blackburn Hybrid working Salary: Circa £50,000 per annum basic depending on experience plus company car and bonus Ref: 4318GS To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4318GS The company: A leading and innovative manufacturer and supplier of products used within a variety of industries serving a broad international customer base Main duties: An opportunity to accelerate revenue growth across designated international markets by securing new business opportunities and developing existing accounts, while delivering both technical expertise and commercial support to customers. The role: - Drive revenue growth across designated international regions through new business development and account expansion - Identify and develop new business opportunities, partners, and markets through research and lead generation - Build and maintain strong, long-term relationships with new and existing customers - Execute regional sales plans and budgets in line with business KPIs - Provide technical, commercial, and sales support to customers and prospects - Collaborate with internal teams to meet customer needs - Analyse and report market insights, performance data, and strategic recommendations to senior leadership - Coordinate cross-functional support to ensure timely and accurate delivery against customer requirements - Represent the company at industry events, delivering presentations and promoting solutions to stakeholders - Travel to customers within the designated region The candidate: - Fluent in either German / Eastern European or Turkish language skills preferred - Applications are welcome from candidates without additional language skills - Business to business sales experience required ideally within a manufacturing environment - Strong background in business development and account management - Excellent communication and negotiation skills - Ability to build and maintain strong customer relationships across international markets - Strong analytical and commercial acumen - Willing and able to travel up to 50% of the time The salary: Circa £50,000 per annum basic depending on experience plus company car and bonus French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Experis
DV Cleared 3rd Line Engineer / Team Leader
Experis Basingstoke, Hampshire
Job Title: DV Cleared 3rd Line Engineer / Team Leader Location: Basingstoke Duration: 6 months with possible extension Rate: Up to 575 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Are you a reliable professional eager to make a real impact? Our client, a reputable organisation supporting high-profile government systems, is hiring a DV Cleared 3rd Line Engineer / Team Leader to join their team in Basingstoke. What you'll be doing: Lead and support a team of 2nd Line Engineers, providing technical guidance and coaching. Assist high-profile user communities via incident logging and resolution. Support and maintain legacy infrastructure, including Windows Server, VMware, and network technologies. Handle technical escalations and contribute to continuous improvement. Participate in shift work as needed to ensure system availability and security. What you'll bring: Strong experience with VMware, Windows Server 2019/2022, Active Directory, GPO, DNS, and user account management. Knowledge of network technologies such as Juniper and monitoring tools. Proven leadership skills with the ability to support and mentor team members. Excellent problem-solving, analytical, and customer-focused communication skills. Flexibility to work shifts and adapt to evolving technical environments. DV security clearance is essential. If you're ready to contribute to critical government systems and thrive in a collaborative environment, we want to hear from you. Apply now to join a team where your skills will truly make a difference!
May 17, 2026
Contractor
Job Title: DV Cleared 3rd Line Engineer / Team Leader Location: Basingstoke Duration: 6 months with possible extension Rate: Up to 575 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Are you a reliable professional eager to make a real impact? Our client, a reputable organisation supporting high-profile government systems, is hiring a DV Cleared 3rd Line Engineer / Team Leader to join their team in Basingstoke. What you'll be doing: Lead and support a team of 2nd Line Engineers, providing technical guidance and coaching. Assist high-profile user communities via incident logging and resolution. Support and maintain legacy infrastructure, including Windows Server, VMware, and network technologies. Handle technical escalations and contribute to continuous improvement. Participate in shift work as needed to ensure system availability and security. What you'll bring: Strong experience with VMware, Windows Server 2019/2022, Active Directory, GPO, DNS, and user account management. Knowledge of network technologies such as Juniper and monitoring tools. Proven leadership skills with the ability to support and mentor team members. Excellent problem-solving, analytical, and customer-focused communication skills. Flexibility to work shifts and adapt to evolving technical environments. DV security clearance is essential. If you're ready to contribute to critical government systems and thrive in a collaborative environment, we want to hear from you. Apply now to join a team where your skills will truly make a difference!
Stafforce Recruitment
Commercial Sales Manager
Stafforce Recruitment
Commercial Sales Manager - Corporate Events North London Prestigious Sports & Events Venue Permanent Full-time Hybrid Working 40,000 base + Generous commission The Opportunity Stafforce are partnering with a prestigious sports and live events organisation to recruit a Commercial Sales Manager to drive corporate events and premium client partnerships. This is a high-impact, client-facing commercial role for someone who thrives on winning new business, building relationships, and driving revenue growth within a premium events environment. Our client is looking for a commercially driven sales professional with a strong hunter mentality, who is equally comfortable leading and motivating a small team of two sales representatives. This role offers excellent visibility, autonomy, and the opportunity to represent a globally recognised venue. You'll be selling premium corporate event solutions and membership experiences to senior stakeholders and decision-makers across multiple sectors. The Role You'll combine hands-on business development with team leadership, managing two experienced direct reports while maintaining your own strong personal sales performance. Key Responsibilities Drive and deliver commercial sales targets across corporate events and premium experiences Generate new B2B business through outbound sales activity, networking, meetings, and presentations Build relationships with senior stakeholders and C-suite decision-makers using a consultative sales approach Manage the full sales cycle from lead generation through to negotiation and close Identify and develop new corporate markets, partnerships, and event opportunities Represent the venue at industry events, networking functions, and corporate showcases Lead, coach, and support two direct reports to maximise team performance Increase revenue through cross-selling memberships and event packages Maintain accurate pipeline forecasting and sales reporting Collaborate with internal teams to improve sales processes and customer experience Ensure all activity is accurately recorded on Salesforce CRM What We're Looking For Proven success within new business-focused B2B sales Experience selling premium, high-value, or corporate event solutions Strong commercial awareness with experience managing pipelines, targets, and revenue growth Confident communicator with the ability to influence and negotiate at senior level Comfortable working within a fast-paced, high-profile environment A proactive hunter mentality with a passion for networking and winning business Leadership Experience coaching, mentoring, or managing team members A supportive leadership style that combines accountability with team engagement Package & Benefits 40,000 base salary Competitive commission structure across multiple revenue streams Hybrid working - 1 day per week from home Opportunity to work within a world-class sports and events environment Exposure to major corporate and live events Additional benefits include health & wellbeing support, financial wellbeing initiatives, staff discounts, ticket access, and bonus schemes. If you're passionate about sales, corporate events, and building commercial partnerships, we'd love to hear from you. Apply today and a member of the Stafforce team will be in touch. S07 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
May 17, 2026
Full time
Commercial Sales Manager - Corporate Events North London Prestigious Sports & Events Venue Permanent Full-time Hybrid Working 40,000 base + Generous commission The Opportunity Stafforce are partnering with a prestigious sports and live events organisation to recruit a Commercial Sales Manager to drive corporate events and premium client partnerships. This is a high-impact, client-facing commercial role for someone who thrives on winning new business, building relationships, and driving revenue growth within a premium events environment. Our client is looking for a commercially driven sales professional with a strong hunter mentality, who is equally comfortable leading and motivating a small team of two sales representatives. This role offers excellent visibility, autonomy, and the opportunity to represent a globally recognised venue. You'll be selling premium corporate event solutions and membership experiences to senior stakeholders and decision-makers across multiple sectors. The Role You'll combine hands-on business development with team leadership, managing two experienced direct reports while maintaining your own strong personal sales performance. Key Responsibilities Drive and deliver commercial sales targets across corporate events and premium experiences Generate new B2B business through outbound sales activity, networking, meetings, and presentations Build relationships with senior stakeholders and C-suite decision-makers using a consultative sales approach Manage the full sales cycle from lead generation through to negotiation and close Identify and develop new corporate markets, partnerships, and event opportunities Represent the venue at industry events, networking functions, and corporate showcases Lead, coach, and support two direct reports to maximise team performance Increase revenue through cross-selling memberships and event packages Maintain accurate pipeline forecasting and sales reporting Collaborate with internal teams to improve sales processes and customer experience Ensure all activity is accurately recorded on Salesforce CRM What We're Looking For Proven success within new business-focused B2B sales Experience selling premium, high-value, or corporate event solutions Strong commercial awareness with experience managing pipelines, targets, and revenue growth Confident communicator with the ability to influence and negotiate at senior level Comfortable working within a fast-paced, high-profile environment A proactive hunter mentality with a passion for networking and winning business Leadership Experience coaching, mentoring, or managing team members A supportive leadership style that combines accountability with team engagement Package & Benefits 40,000 base salary Competitive commission structure across multiple revenue streams Hybrid working - 1 day per week from home Opportunity to work within a world-class sports and events environment Exposure to major corporate and live events Additional benefits include health & wellbeing support, financial wellbeing initiatives, staff discounts, ticket access, and bonus schemes. If you're passionate about sales, corporate events, and building commercial partnerships, we'd love to hear from you. Apply today and a member of the Stafforce team will be in touch. S07 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Solus Accident Repair Centres
Performance and Monitoring Engineer
Solus Accident Repair Centres Birchanger, Hertfordshire
Overview Solus, part of the Aviva family, is growing our Technology capability and we're looking for a talented Performance and Monitoring Engineer to help us strengthen the stability, reliability and performance of our systems. If you're passionate about monitoring, observability and using data to proactively improve service health, this is a great opportunity to make a real impact across a large, modern technology estate. Responsibilities You'll be our subject matter expert for monitoring and performance, responsible for designing, implementing and maintaining the tools and dashboards that give us real-time visibility of our infrastructure, applications and cloud services. Your focus will include: Owning and optimising platforms such as LogicMonitor, Azure Monitor, App Insights and Log Analytics Building meaningful dashboards, alerts, telemetry pipelines and performance insights Identifying risks, trends and early indicators to prevent incidents before they happen Carrying out deep-dive investigations into performance issues and recommending improvements Working with Platform, Operations, Security and Product teams to ensure systems are reliable, available and scalable Automating responses and integrations to improve speed, accuracy and consistency Supporting major changes, deployments and post-incident reviews with data-driven evidence Qualifications Strong experience with monitoring and observability tools (LogicMonitor, Azure Monitor, App Insights, Log Analytics, Defender for Cloud) Excellent understanding of cloud performance, IaaS/PaaS, networking fundamentals, API performance and capacity modelling Skilled in dashboards, log queries (KQL), custom metrics and performance analysis Ability to diagnose complex issues across infrastructure, networks, applications or databases Confident scripting and automation skills (PowerShell, Azure Automation, Graph API) Clear communicator who can simplify technical detail for both technical and non-technical teams Desirable qualifications Microsoft certifications (AZ-900, AZ-104, AZ-305, AZ-500) or similar Experience with LogicMonitor admin, Grafana or other observability tools Familiarity with SRE concepts (SLIs, SLOs, error budgets) Understanding of ITIL processes Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
May 17, 2026
Full time
Overview Solus, part of the Aviva family, is growing our Technology capability and we're looking for a talented Performance and Monitoring Engineer to help us strengthen the stability, reliability and performance of our systems. If you're passionate about monitoring, observability and using data to proactively improve service health, this is a great opportunity to make a real impact across a large, modern technology estate. Responsibilities You'll be our subject matter expert for monitoring and performance, responsible for designing, implementing and maintaining the tools and dashboards that give us real-time visibility of our infrastructure, applications and cloud services. Your focus will include: Owning and optimising platforms such as LogicMonitor, Azure Monitor, App Insights and Log Analytics Building meaningful dashboards, alerts, telemetry pipelines and performance insights Identifying risks, trends and early indicators to prevent incidents before they happen Carrying out deep-dive investigations into performance issues and recommending improvements Working with Platform, Operations, Security and Product teams to ensure systems are reliable, available and scalable Automating responses and integrations to improve speed, accuracy and consistency Supporting major changes, deployments and post-incident reviews with data-driven evidence Qualifications Strong experience with monitoring and observability tools (LogicMonitor, Azure Monitor, App Insights, Log Analytics, Defender for Cloud) Excellent understanding of cloud performance, IaaS/PaaS, networking fundamentals, API performance and capacity modelling Skilled in dashboards, log queries (KQL), custom metrics and performance analysis Ability to diagnose complex issues across infrastructure, networks, applications or databases Confident scripting and automation skills (PowerShell, Azure Automation, Graph API) Clear communicator who can simplify technical detail for both technical and non-technical teams Desirable qualifications Microsoft certifications (AZ-900, AZ-104, AZ-305, AZ-500) or similar Experience with LogicMonitor admin, Grafana or other observability tools Familiarity with SRE concepts (SLIs, SLOs, error budgets) Understanding of ITIL processes Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

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