Job Purpose As a Catering TL you will provide a high standard dining experience in a fast-paced environment by providing a pleasant, safe, and efficient setting with excellent customer service. Reporting to the Catering Manager, you will take responsibility for the catering provision consistently being in line with PGL standards and safety procedures whilst meeting agreed financial targets. Key Responsibilities To ensure that the catering operation meets all laws, regulations, and policies in line with health and safety, allergen safety, food safety, PGL Standards and The PGL Food Safety Management System To focus on all customers including guests, staff and visitors meeting dietary and allergen requirements ensuring quality of service Managing, training, and overseeing the catering team to provide an excellent catering service operation Manage all financial aspects of the operation to ensure maximum value for money and effective cost control Manage facilities, resources, and the working environment to meet all required regulations, policies and standards Manage yourself improving own CPD and carry out other duties required for the running of PGL centre operations Assist with centre specific duties associated with a children's residential activity centre Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Jun 23, 2026
Full time
Job Purpose As a Catering TL you will provide a high standard dining experience in a fast-paced environment by providing a pleasant, safe, and efficient setting with excellent customer service. Reporting to the Catering Manager, you will take responsibility for the catering provision consistently being in line with PGL standards and safety procedures whilst meeting agreed financial targets. Key Responsibilities To ensure that the catering operation meets all laws, regulations, and policies in line with health and safety, allergen safety, food safety, PGL Standards and The PGL Food Safety Management System To focus on all customers including guests, staff and visitors meeting dietary and allergen requirements ensuring quality of service Managing, training, and overseeing the catering team to provide an excellent catering service operation Manage all financial aspects of the operation to ensure maximum value for money and effective cost control Manage facilities, resources, and the working environment to meet all required regulations, policies and standards Manage yourself improving own CPD and carry out other duties required for the running of PGL centre operations Assist with centre specific duties associated with a children's residential activity centre Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
About Our Client: Our esteemed client, one of the UK's foremost independent timber and building supplies merchants with a strong presence in the South East, is seeking an Assistant Manager to join their dynamic team. This exciting opportunity arises due to an internal promotion within their top-performing branch. Position Overview: As an Assistant Manager, you will play a pivotal role in driving sales for the branch and managing the branch when the Branch Manager is absent. Your responsibilities encompass managing staff, generating sales, motivating the sales team, and delivering exceptional service to trade and retail customers, with a primary focus on converting customer inquiries into sales. Principal Duties and Responsibilities: Leadership: Motivate and lead internal sales staff to achieve excellence. Branch Management: Step in for the Branch Manager when needed, ensuring the seamless operation of the branch. Customer Engagement: Respond to incoming calls and provide face-to-face support at the trade counter. Sales Success: Turn initial customer inquiries into sales, generate and send quotes, and expertly manage the customer relationship management (CRM) system, proactively pursuing warm leads and opportunities. Technical Expertise: Offer technical advice, support, and outstanding after-sales service to customers. Customer Growth: Identify opportunities to boost annual spending from existing customers, nurturing strong and lasting trade relationships. Administrative Efficiency: Manage daily administrative tasks, including staff rotas. Candidate Requirements: Our client thrives in a dynamic, entrepreneurial environment and is looking for individuals who possess both the skills and the ambition to grow with their business. The ideal candidate should: Have prior experience in a builders merchants environment and a deep understanding of trade and retail customer needs. Exhibit strong sales skills, with a determination to succeed and a self-driven approach. Possess excellent product knowledge, warm management style, and the ability to forge lasting customer relationships. Demonstrate IT proficiency, with the capacity to swiftly adapt to new systems and enter data accurately. Benefits: Competitive Salary: Our client offers a competitive annual salary of £55,000 , rewarding your valuable contributions. Usual Benefits: In addition to the salary, you will receive typical benefits such as healthcare, pension, ensuring your well-being and work-life balance. Apply Now: If you're excited about this opportunity to work with our esteemed client and play a crucial role in the success and growth of their top-performing branch, we invite you to apply immediately. We look forward to meeting you and witnessing your potential to make a difference. Join our client in building a brighter future together!
Jun 23, 2026
Full time
About Our Client: Our esteemed client, one of the UK's foremost independent timber and building supplies merchants with a strong presence in the South East, is seeking an Assistant Manager to join their dynamic team. This exciting opportunity arises due to an internal promotion within their top-performing branch. Position Overview: As an Assistant Manager, you will play a pivotal role in driving sales for the branch and managing the branch when the Branch Manager is absent. Your responsibilities encompass managing staff, generating sales, motivating the sales team, and delivering exceptional service to trade and retail customers, with a primary focus on converting customer inquiries into sales. Principal Duties and Responsibilities: Leadership: Motivate and lead internal sales staff to achieve excellence. Branch Management: Step in for the Branch Manager when needed, ensuring the seamless operation of the branch. Customer Engagement: Respond to incoming calls and provide face-to-face support at the trade counter. Sales Success: Turn initial customer inquiries into sales, generate and send quotes, and expertly manage the customer relationship management (CRM) system, proactively pursuing warm leads and opportunities. Technical Expertise: Offer technical advice, support, and outstanding after-sales service to customers. Customer Growth: Identify opportunities to boost annual spending from existing customers, nurturing strong and lasting trade relationships. Administrative Efficiency: Manage daily administrative tasks, including staff rotas. Candidate Requirements: Our client thrives in a dynamic, entrepreneurial environment and is looking for individuals who possess both the skills and the ambition to grow with their business. The ideal candidate should: Have prior experience in a builders merchants environment and a deep understanding of trade and retail customer needs. Exhibit strong sales skills, with a determination to succeed and a self-driven approach. Possess excellent product knowledge, warm management style, and the ability to forge lasting customer relationships. Demonstrate IT proficiency, with the capacity to swiftly adapt to new systems and enter data accurately. Benefits: Competitive Salary: Our client offers a competitive annual salary of £55,000 , rewarding your valuable contributions. Usual Benefits: In addition to the salary, you will receive typical benefits such as healthcare, pension, ensuring your well-being and work-life balance. Apply Now: If you're excited about this opportunity to work with our esteemed client and play a crucial role in the success and growth of their top-performing branch, we invite you to apply immediately. We look forward to meeting you and witnessing your potential to make a difference. Join our client in building a brighter future together!
Operations Director Executive Leadership Opportunity - Multi-Site Operations A highly successful and growing equipment rental and support services business is seeking an accomplished Operations Director to lead a significant regional operation across London and the Home Counties. This appointment offers responsibility for multiple trading locations, substantial operational budgets, significant fleet assets, and the opportunity to influence strategic direction within a well-established organisation. The successful candidate will demonstrate a proven ability to improve operational performance, increase profitability, develop high-performing leadership teams, and deliver exceptional customer outcomes within a complex multi-site environment. We are particularly interested in leaders who can evidence measurable achievements and business impact rather than simply describe responsibilities held. Package £80,000 - £85,000 Basic Salary Performance-related Bonuses of circa 25%-40%+ Company Vehicle Private Healthcare Pension Scheme Generous Holiday plus Bank Holidays, increasing with service Significant Autonomy and Executive-Level Decision-Making Authority Genuine Long-Term Career Progression Opportunities The Opportunity Reporting to the senior leadership team, the Operations Director will hold full accountability for the operational, commercial and financial performance of a regional network of depots and service locations. The role requires a commercially astute leader capable of balancing strategic direction with operational execution. You will lead regional management teams, establish clear performance expectations, optimise operational efficiency, strengthen customer relationships, and drive sustainable improvements across revenue, profitability, service performance and employee engagement. You will be expected to create a culture of accountability, continuous improvement and operational excellence while ensuring consistent standards are delivered across all locations. Key Responsibilities Provide strategic leadership across a geographically dispersed, multi-site operation Deliver agreed revenue, profit and operational performance targets Lead, coach and develop regional and depot management teams Drive continuous improvement initiatives across people, processes and performance Improve operational efficiency, productivity and service delivery standards Ensure optimal fleet availability, utilisation and return on investment Build and maintain strong relationships with key customers and stakeholders Produce, manage and deliver regional budgets and forecasts Analyse operational and commercial data to identify performance improvement opportunities Ensure compliance with all health, safety, quality and regulatory requirements Support strategic business initiatives, growth plans and operational development projects Promote consistency, accountability and best practice across all operational locations Enhance customer retention, service performance and overall customer experience Candidate Profile Applications are welcomed from senior operational leaders with experience gained within equipment rental, specialist asset rental, construction support services, industrial services, powered access, plant hire, tool hire, pump hire, fleet-based operations or other operationally intensive, asset-led, multi-site environments. Successful candidates will demonstrate a track record of delivering measurable commercial and operational success within complex organisations. Essential Experience Senior leadership experience within a multi-site operational environment Responsibility for operational, commercial and financial performance across multiple locations Full P&L accountability and budget management experience Proven success in improving revenue, profitability and operational performance Experience leading and developing management teams across geographically dispersed operations Strong commercial, financial and analytical capability Experience implementing operational improvement programmes and driving sustainable change Demonstrable success in managing customer relationships and service performance metrics Strong stakeholder management and influencing skills Evidence of Achievement Applicants are encouraged to provide specific examples and measurable outcomes relating to: Revenue growth delivered under their leadership Profitability improvements and margin enhancement Operational efficiency gains and cost reduction initiatives Service performance improvements and customer retention achievements Team development, succession planning and leadership progression outcomes Fleet utilisation, asset productivity or operational optimisation improvements Safety, compliance or quality performance enhancements Successful implementation of business improvement, transformation or growth projects Applications that clearly demonstrate the scale of responsibility held, budgets managed, team sizes, operational scope and commercial impact achieved will be viewed particularly favourably. Personal Attributes Strategic thinker with strong operational execution capability Data-driven decision maker Highly credible leader capable of influencing at all organisational levels Commercially astute and results focused Committed to developing high-performing teams and future leaders Passionate about continuous improvement and operational excellence Why Apply? This is an outstanding opportunity for an accomplished operational leader seeking broader strategic responsibility, greater autonomy and the opportunity to influence the performance and growth of a substantial regional business. You will join a successful organisation with ambitious growth plans, strong market presence and a genuine commitment to investing in its people, operations and future development. Application Process Selection will be based on demonstrable evidence of leadership impact, commercial performance, operational improvement and people development outcomes. Applicants are encouraged to highlight specific achievements, measurable business results and examples of lasting business impact within their application.
Jun 23, 2026
Full time
Operations Director Executive Leadership Opportunity - Multi-Site Operations A highly successful and growing equipment rental and support services business is seeking an accomplished Operations Director to lead a significant regional operation across London and the Home Counties. This appointment offers responsibility for multiple trading locations, substantial operational budgets, significant fleet assets, and the opportunity to influence strategic direction within a well-established organisation. The successful candidate will demonstrate a proven ability to improve operational performance, increase profitability, develop high-performing leadership teams, and deliver exceptional customer outcomes within a complex multi-site environment. We are particularly interested in leaders who can evidence measurable achievements and business impact rather than simply describe responsibilities held. Package £80,000 - £85,000 Basic Salary Performance-related Bonuses of circa 25%-40%+ Company Vehicle Private Healthcare Pension Scheme Generous Holiday plus Bank Holidays, increasing with service Significant Autonomy and Executive-Level Decision-Making Authority Genuine Long-Term Career Progression Opportunities The Opportunity Reporting to the senior leadership team, the Operations Director will hold full accountability for the operational, commercial and financial performance of a regional network of depots and service locations. The role requires a commercially astute leader capable of balancing strategic direction with operational execution. You will lead regional management teams, establish clear performance expectations, optimise operational efficiency, strengthen customer relationships, and drive sustainable improvements across revenue, profitability, service performance and employee engagement. You will be expected to create a culture of accountability, continuous improvement and operational excellence while ensuring consistent standards are delivered across all locations. Key Responsibilities Provide strategic leadership across a geographically dispersed, multi-site operation Deliver agreed revenue, profit and operational performance targets Lead, coach and develop regional and depot management teams Drive continuous improvement initiatives across people, processes and performance Improve operational efficiency, productivity and service delivery standards Ensure optimal fleet availability, utilisation and return on investment Build and maintain strong relationships with key customers and stakeholders Produce, manage and deliver regional budgets and forecasts Analyse operational and commercial data to identify performance improvement opportunities Ensure compliance with all health, safety, quality and regulatory requirements Support strategic business initiatives, growth plans and operational development projects Promote consistency, accountability and best practice across all operational locations Enhance customer retention, service performance and overall customer experience Candidate Profile Applications are welcomed from senior operational leaders with experience gained within equipment rental, specialist asset rental, construction support services, industrial services, powered access, plant hire, tool hire, pump hire, fleet-based operations or other operationally intensive, asset-led, multi-site environments. Successful candidates will demonstrate a track record of delivering measurable commercial and operational success within complex organisations. Essential Experience Senior leadership experience within a multi-site operational environment Responsibility for operational, commercial and financial performance across multiple locations Full P&L accountability and budget management experience Proven success in improving revenue, profitability and operational performance Experience leading and developing management teams across geographically dispersed operations Strong commercial, financial and analytical capability Experience implementing operational improvement programmes and driving sustainable change Demonstrable success in managing customer relationships and service performance metrics Strong stakeholder management and influencing skills Evidence of Achievement Applicants are encouraged to provide specific examples and measurable outcomes relating to: Revenue growth delivered under their leadership Profitability improvements and margin enhancement Operational efficiency gains and cost reduction initiatives Service performance improvements and customer retention achievements Team development, succession planning and leadership progression outcomes Fleet utilisation, asset productivity or operational optimisation improvements Safety, compliance or quality performance enhancements Successful implementation of business improvement, transformation or growth projects Applications that clearly demonstrate the scale of responsibility held, budgets managed, team sizes, operational scope and commercial impact achieved will be viewed particularly favourably. Personal Attributes Strategic thinker with strong operational execution capability Data-driven decision maker Highly credible leader capable of influencing at all organisational levels Commercially astute and results focused Committed to developing high-performing teams and future leaders Passionate about continuous improvement and operational excellence Why Apply? This is an outstanding opportunity for an accomplished operational leader seeking broader strategic responsibility, greater autonomy and the opportunity to influence the performance and growth of a substantial regional business. You will join a successful organisation with ambitious growth plans, strong market presence and a genuine commitment to investing in its people, operations and future development. Application Process Selection will be based on demonstrable evidence of leadership impact, commercial performance, operational improvement and people development outcomes. Applicants are encouraged to highlight specific achievements, measurable business results and examples of lasting business impact within their application.
About the Company At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services. About the Role The purpose of this role is to support the delivery of a high-quality, efficient, and customer-focused service by driving operational excellence and continuous improvement. This includes identifying and implementing process improvements, providing technical advice and guidance to Team Leaders and Customer Event Managers, and coaching the Service Delivery team to ensure quality standards are consistently met. The role also involves building and maintaining strong relationships with internal and external operational teams to deliver a seamless end-to-end service, proactively identifying system and process issues impacting service quality and timeliness, and making recommendations to management to resolve these. In addition, the role supports training and development initiatives to ensure services are delivered in line with customer expectations and company objectives, while assisting other departments with customer queries, escalations, and complaints as required. Responsibilities: Manage own workload ensuring that the quality of all key tasks are completed on time and accurately in line with SLAs. Maintain regular weekly quality checks via call listening and process quality checks that are in line with contractual requirements and customer expectations. Support the Team Leaders and Customer Event Managers with reporting such as weekly stats. Provide support on complex queries by sharing skills and knowledge. Working closely with other teams to ensure that IMServ customers receive a high-quality service and that both internal and external service levels are met. Produce and update procedural documentation to support new and amended services for manager sign off. Ensure timely, effective resolution of issues with the ability to solve the majority of them without the need to escalate. Prioritise and manage your workload to team and industry timescales. Identify own development needs and create a development plan. Maintain up to date Work Instructions, Process Maps and Procedures. What you'll need: Proven experience using Microsoft office packages (Excel, Word, etc.) A high level of computer and system literacy (able to use multiple systems to complete a process) Clear communication skills, particularly able to coach and mentor at all levels. Customer focused; can identify and respond to customer's needs. Good problem-solving skills, able to grasp problems quickly & draw informed conclusions, escalating where appropriate. Able to work in a complex environment with conflicting demands and make clear and consistent decisions. Anticipates issues and is pro-active in dealing with them. Can manage own time to meet daily requirements. Flexible, willing & able to cope with change in a pressurized environment. Ability to influence and motivate. Benefits 28 days' holiday plus Bank Holidays Buy & sell annual leave scheme Up to a 10% bonus Enhanced salary sacrifice pension Life assurance (up to 6x salary ) Simply Health plan (with upgrade options) Car salary sacrifice scheme ( Length of service and T&Cs apply) Equal Opportunity Statement At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers. If you're interested in the role but don't meet every single requirement, we'd still encourage you to apply. (Please note that we reserve the right to close this position before the expiry date.)
Jun 23, 2026
Full time
About the Company At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services. About the Role The purpose of this role is to support the delivery of a high-quality, efficient, and customer-focused service by driving operational excellence and continuous improvement. This includes identifying and implementing process improvements, providing technical advice and guidance to Team Leaders and Customer Event Managers, and coaching the Service Delivery team to ensure quality standards are consistently met. The role also involves building and maintaining strong relationships with internal and external operational teams to deliver a seamless end-to-end service, proactively identifying system and process issues impacting service quality and timeliness, and making recommendations to management to resolve these. In addition, the role supports training and development initiatives to ensure services are delivered in line with customer expectations and company objectives, while assisting other departments with customer queries, escalations, and complaints as required. Responsibilities: Manage own workload ensuring that the quality of all key tasks are completed on time and accurately in line with SLAs. Maintain regular weekly quality checks via call listening and process quality checks that are in line with contractual requirements and customer expectations. Support the Team Leaders and Customer Event Managers with reporting such as weekly stats. Provide support on complex queries by sharing skills and knowledge. Working closely with other teams to ensure that IMServ customers receive a high-quality service and that both internal and external service levels are met. Produce and update procedural documentation to support new and amended services for manager sign off. Ensure timely, effective resolution of issues with the ability to solve the majority of them without the need to escalate. Prioritise and manage your workload to team and industry timescales. Identify own development needs and create a development plan. Maintain up to date Work Instructions, Process Maps and Procedures. What you'll need: Proven experience using Microsoft office packages (Excel, Word, etc.) A high level of computer and system literacy (able to use multiple systems to complete a process) Clear communication skills, particularly able to coach and mentor at all levels. Customer focused; can identify and respond to customer's needs. Good problem-solving skills, able to grasp problems quickly & draw informed conclusions, escalating where appropriate. Able to work in a complex environment with conflicting demands and make clear and consistent decisions. Anticipates issues and is pro-active in dealing with them. Can manage own time to meet daily requirements. Flexible, willing & able to cope with change in a pressurized environment. Ability to influence and motivate. Benefits 28 days' holiday plus Bank Holidays Buy & sell annual leave scheme Up to a 10% bonus Enhanced salary sacrifice pension Life assurance (up to 6x salary ) Simply Health plan (with upgrade options) Car salary sacrifice scheme ( Length of service and T&Cs apply) Equal Opportunity Statement At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers. If you're interested in the role but don't meet every single requirement, we'd still encourage you to apply. (Please note that we reserve the right to close this position before the expiry date.)
Head of IT Service Management 600 day rate (Inside IR35), Hybrid Working Parity is delighted to partner with our client; a public sector organisation, who are looking to recruit an experienced to lead and shape the strategic direction of IT Service Management across a complex and high-profile environment. You will be responsible for defining the vision, governance, and continuous improvement of service management practices, ensuring services are delivered effectively, consistently, and in alignment with organisational and customer requirements. This is a senior leadership role requiring strong stakeholder engagement, operational oversight, and a proven track record in large-scale IT service environments. Key Responsibilities Lead and develop a Service Management team, ensuring capacity, performance, and adherence to standards Define and deliver the IT Service Management strategy and continuous improvement roadmap Act as a senior escalation point for service issues and stakeholder concerns Oversee service performance, reporting, and customer satisfaction metrics Ensure ITIL-aligned processes are embedded and continuously improved Lead on service design input into new bids, contracts, and change requests Manage supplier relationships and support contract/service negotiations Ensure SLA/OLA compliance and effective service delivery governance Engage with senior stakeholders and customers across the organisation Promote a strong culture of professionalism, accountability, and continuous improvement Support team development, recruitment, coaching, and performance management Essential Skills & Experience Extensive experience in large, complex IT service delivery environments Proven leadership of service management or senior service delivery teams Strong knowledge of ITSM tools (e.g. ServiceNow) Deep understanding of SLA/OLA creation and management Experience working to ISO 9001 and ISO/IEC 20000 standards ITIL 4 Managing Professional (or ITIL V3 Expert with ITIL 4 Foundation) Strong commercial and financial management experience in regulated environments Experience leading organisational change and service transformation Supplier and third-party management experience Strong stakeholder engagement and communication skills Understanding of IT infrastructure, security, and communications technologies Desirable Skills ITIL 4 Strategic Leader or ITIL Master Experience with project/programme delivery methodologies Experience working within UK Government. Lean Six Sigma or similar continuous improvement qualifications Security Requirements Candidates must: Be eligible to obtain UK Government SC Clearance (or already hold SC clearance) Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found at (url removed)
Jun 23, 2026
Contractor
Head of IT Service Management 600 day rate (Inside IR35), Hybrid Working Parity is delighted to partner with our client; a public sector organisation, who are looking to recruit an experienced to lead and shape the strategic direction of IT Service Management across a complex and high-profile environment. You will be responsible for defining the vision, governance, and continuous improvement of service management practices, ensuring services are delivered effectively, consistently, and in alignment with organisational and customer requirements. This is a senior leadership role requiring strong stakeholder engagement, operational oversight, and a proven track record in large-scale IT service environments. Key Responsibilities Lead and develop a Service Management team, ensuring capacity, performance, and adherence to standards Define and deliver the IT Service Management strategy and continuous improvement roadmap Act as a senior escalation point for service issues and stakeholder concerns Oversee service performance, reporting, and customer satisfaction metrics Ensure ITIL-aligned processes are embedded and continuously improved Lead on service design input into new bids, contracts, and change requests Manage supplier relationships and support contract/service negotiations Ensure SLA/OLA compliance and effective service delivery governance Engage with senior stakeholders and customers across the organisation Promote a strong culture of professionalism, accountability, and continuous improvement Support team development, recruitment, coaching, and performance management Essential Skills & Experience Extensive experience in large, complex IT service delivery environments Proven leadership of service management or senior service delivery teams Strong knowledge of ITSM tools (e.g. ServiceNow) Deep understanding of SLA/OLA creation and management Experience working to ISO 9001 and ISO/IEC 20000 standards ITIL 4 Managing Professional (or ITIL V3 Expert with ITIL 4 Foundation) Strong commercial and financial management experience in regulated environments Experience leading organisational change and service transformation Supplier and third-party management experience Strong stakeholder engagement and communication skills Understanding of IT infrastructure, security, and communications technologies Desirable Skills ITIL 4 Strategic Leader or ITIL Master Experience with project/programme delivery methodologies Experience working within UK Government. Lean Six Sigma or similar continuous improvement qualifications Security Requirements Candidates must: Be eligible to obtain UK Government SC Clearance (or already hold SC clearance) Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found at (url removed)
Portfolio Commercial Manager - Hospitality £55,000 - £60,000 Base + Coms London Leading media events business seeks a highly accomplished Portfolio Commercial Manager to join their Hospitality portfolio, leading the commercial sales strategy and delivery across two flagship brands. The Portfolio Commercial Manager will operate as a hands-on "player-manager", responsible for creating and delivering the commercial plan in line with the wider event strategy, while coaching and developing the sales team to drive performance, pipeline growth and revenue delivery. Alongside team leadership, the role will also retain responsibility for key accounts, sponsorship opportunities and new business generation across the portfolio. KEY RESPONSIBILITIES: Lead, manage and train a sales team of 5 sales & senior sales executives. Develop & deliver robust commercial plans that align with wider business objectives, identifying revenue opportunities, setting clear sales targets, and driving strategic initiatives to maximise growth, customer retention, and long-term commercial success. Lead & champion the effective use of the CRM system across the sales team, ensuring accurate data allocation, high-quality pipeline management, accurate reporting and driving customer engagement & commercial performance. Key account and account management. New business development. Floor plan management. KEY EXPERIENCE REQUIRED: Experience within the events (exhibitions) industry a priority. Management of sales team a preference. Self-motivated and performance driven, with a desire to achieve goals and attain commercial success. Ability to demonstrate advanced objection handling, negotiation and closing skills both over the phone and face to face. Great verbal and written communication skills. Excellent organisational skills, with an ability to prioritise tasks and manage workload with effective sales planning. Experience of writing detailed partnership and sponsorship proposals. Knowledge and experience using CRM systems (ideally Hubspot). Ability to nurture strong key client relationships. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Jun 23, 2026
Full time
Portfolio Commercial Manager - Hospitality £55,000 - £60,000 Base + Coms London Leading media events business seeks a highly accomplished Portfolio Commercial Manager to join their Hospitality portfolio, leading the commercial sales strategy and delivery across two flagship brands. The Portfolio Commercial Manager will operate as a hands-on "player-manager", responsible for creating and delivering the commercial plan in line with the wider event strategy, while coaching and developing the sales team to drive performance, pipeline growth and revenue delivery. Alongside team leadership, the role will also retain responsibility for key accounts, sponsorship opportunities and new business generation across the portfolio. KEY RESPONSIBILITIES: Lead, manage and train a sales team of 5 sales & senior sales executives. Develop & deliver robust commercial plans that align with wider business objectives, identifying revenue opportunities, setting clear sales targets, and driving strategic initiatives to maximise growth, customer retention, and long-term commercial success. Lead & champion the effective use of the CRM system across the sales team, ensuring accurate data allocation, high-quality pipeline management, accurate reporting and driving customer engagement & commercial performance. Key account and account management. New business development. Floor plan management. KEY EXPERIENCE REQUIRED: Experience within the events (exhibitions) industry a priority. Management of sales team a preference. Self-motivated and performance driven, with a desire to achieve goals and attain commercial success. Ability to demonstrate advanced objection handling, negotiation and closing skills both over the phone and face to face. Great verbal and written communication skills. Excellent organisational skills, with an ability to prioritise tasks and manage workload with effective sales planning. Experience of writing detailed partnership and sponsorship proposals. Knowledge and experience using CRM systems (ideally Hubspot). Ability to nurture strong key client relationships. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Summary £15.45 - £15.95 per hour 30 hour contract Various shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Jun 23, 2026
Full time
Summary £15.45 - £15.95 per hour 30 hour contract Various shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Operations Director - Car Parking and Events Services Competitive salary to £90K 25 days annual leave Private Medical Insurance (following qualifying period) Flexible working environment Performance-related bonus scheme Opportunity to play a key role in a growing and ambitious business Purpose of the Role Reporting to the Chief Operating Officer, the Operations Director will lead the operational delivery of our client's services, ensuring exceptional standards, commercial performance, and customer satisfaction across all contracts. This is a senior leadership role requiring a commercially minded and operationally driven individual who can lead high-performing teams, build strong client relationships, and drive continuous improvement across the business. Working closely with the executive leadership team and Board, you will contribute to strategic growth while ensuring operational excellence, efficiency, and compliance. The role is primarily based at Head Office with regular travel across the UK and occasional international travel. Key Responsibilities Leadership & Strategy Lead the operational strategy and departmental business plans. Support the delivery of company objectives and long-term growth plans. Develop, mentor and inspire operational leadership teams. Promote a culture of accountability, innovation and continuous improvement. Operational Management Ensure the consistent delivery of high-quality services across all contracts. Drive operational efficiency, productivity and service excellence. Build and maintain strong relationships with clients, partners and key stakeholders. Lead operational projects and business improvement initiatives. Commercial & Financial Performance Manage operational budgets and deliver strong financial performance. Identify opportunities for growth, contract expansion and improved profitability. Support tender submissions, contract renewals and client retention strategies. Risk, Compliance & Governance Champion a positive health, safety and compliance culture. Ensure all operations comply with legislative, regulatory and company standards. Oversee audits, risk management and continuous improvement programmes. Candidate Profile We are seeking an experienced senior operational leader with a proven track record of delivering service excellence within a multi-site, service-led environment. You will possess: Significant experience in a senior operational leadership role. Strong commercial acumen with budget and P&L responsibility. A track record of driving performance, efficiency and business growth. Exceptional people leadership and stakeholder management skills. The ability to operate effectively at both strategic and operational levels. Excellent communication, planning and organisational skills
Jun 23, 2026
Full time
Operations Director - Car Parking and Events Services Competitive salary to £90K 25 days annual leave Private Medical Insurance (following qualifying period) Flexible working environment Performance-related bonus scheme Opportunity to play a key role in a growing and ambitious business Purpose of the Role Reporting to the Chief Operating Officer, the Operations Director will lead the operational delivery of our client's services, ensuring exceptional standards, commercial performance, and customer satisfaction across all contracts. This is a senior leadership role requiring a commercially minded and operationally driven individual who can lead high-performing teams, build strong client relationships, and drive continuous improvement across the business. Working closely with the executive leadership team and Board, you will contribute to strategic growth while ensuring operational excellence, efficiency, and compliance. The role is primarily based at Head Office with regular travel across the UK and occasional international travel. Key Responsibilities Leadership & Strategy Lead the operational strategy and departmental business plans. Support the delivery of company objectives and long-term growth plans. Develop, mentor and inspire operational leadership teams. Promote a culture of accountability, innovation and continuous improvement. Operational Management Ensure the consistent delivery of high-quality services across all contracts. Drive operational efficiency, productivity and service excellence. Build and maintain strong relationships with clients, partners and key stakeholders. Lead operational projects and business improvement initiatives. Commercial & Financial Performance Manage operational budgets and deliver strong financial performance. Identify opportunities for growth, contract expansion and improved profitability. Support tender submissions, contract renewals and client retention strategies. Risk, Compliance & Governance Champion a positive health, safety and compliance culture. Ensure all operations comply with legislative, regulatory and company standards. Oversee audits, risk management and continuous improvement programmes. Candidate Profile We are seeking an experienced senior operational leader with a proven track record of delivering service excellence within a multi-site, service-led environment. You will possess: Significant experience in a senior operational leadership role. Strong commercial acumen with budget and P&L responsibility. A track record of driving performance, efficiency and business growth. Exceptional people leadership and stakeholder management skills. The ability to operate effectively at both strategic and operational levels. Excellent communication, planning and organisational skills
If you're an experienced Warehouse Operative who enjoys staying busy, getting results, and being part of a team that delivers, this could be your next move. Bring your drive, energy, and diligence, and make every shift count! Are you looking for a flexible part time role? GXO is recruiting a Multi-Task Warehouse Operative on a 3-month Fixed Term Contract to join our fast-paced operation, supporting a key customer at our site in Kingswinford, DY6 7UD. You'll be employed on a part time, 3-month Fixed Term Contract, 10 hours per week , working between Monday to Friday , between the hours of 08:30 - 16:00, flexible! In accordance with National Security Requirements all roles related to this site and contract are subject to the successful candidate achieving suitable personal security clearance. Pay, benefits and more: Hourly rate of £14.18 24 days annual leave, pro-rata Workplace pension Access to our Hapi App platform, offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! Opportunities for career development and progression, as well as training enrichment and multiskilling, in a dynamic working environment What you'll do on a typical day: You will report to the Team Leader and will be expected to demonstrate flexibility and capability to perform a variety of warehouse duties to keep warehouse operations running smoothly Use IT systems and complete paperwork accurately to support daily tasks Follow health & safety guidelines and always handle products carefully Stay flexible, help train others, and contribute to a clean, efficient working environment What you need to succeed at GXO: You'll be a reliable, hands-on individual with a strong work ethic and customer-focused approach Flexible and safety-conscious, with a positive attitude and good manual handling practices You'll have high attention to detail to ensure accuracy, quality checks, and compliance standards Confident using IT systems and able to work independently or as part of a team, including supporting and training others We engineer faster, smarter, learner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
Jun 23, 2026
Full time
If you're an experienced Warehouse Operative who enjoys staying busy, getting results, and being part of a team that delivers, this could be your next move. Bring your drive, energy, and diligence, and make every shift count! Are you looking for a flexible part time role? GXO is recruiting a Multi-Task Warehouse Operative on a 3-month Fixed Term Contract to join our fast-paced operation, supporting a key customer at our site in Kingswinford, DY6 7UD. You'll be employed on a part time, 3-month Fixed Term Contract, 10 hours per week , working between Monday to Friday , between the hours of 08:30 - 16:00, flexible! In accordance with National Security Requirements all roles related to this site and contract are subject to the successful candidate achieving suitable personal security clearance. Pay, benefits and more: Hourly rate of £14.18 24 days annual leave, pro-rata Workplace pension Access to our Hapi App platform, offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! Opportunities for career development and progression, as well as training enrichment and multiskilling, in a dynamic working environment What you'll do on a typical day: You will report to the Team Leader and will be expected to demonstrate flexibility and capability to perform a variety of warehouse duties to keep warehouse operations running smoothly Use IT systems and complete paperwork accurately to support daily tasks Follow health & safety guidelines and always handle products carefully Stay flexible, help train others, and contribute to a clean, efficient working environment What you need to succeed at GXO: You'll be a reliable, hands-on individual with a strong work ethic and customer-focused approach Flexible and safety-conscious, with a positive attitude and good manual handling practices You'll have high attention to detail to ensure accuracy, quality checks, and compliance standards Confident using IT systems and able to work independently or as part of a team, including supporting and training others We engineer faster, smarter, learner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
Lead ServiceNow Technical Consultant - HRSD 6-month contract - Outside IR35 550 per day + travel expenses UK based - occasional travel to London We're working with a large public sector organisation who are kicking off a new ServiceNow HRSD project at the beginning of July and need a strong Lead ServiceNow Technical Consultant to support the delivery. This is a brilliant opportunity for someone who knows HRSD properly, enjoys being client-facing, and can sit between technical delivery, architecture and project leadership without needing loads of hand-holding. You'll be reporting into the Architect and Project Manager, helping shape and deliver HRSD work within a complex public sector environment. The role will be mostly remote, but there will be a few visits to the London-based client site throughout the project. Travel expenses will be covered. We're looking for someone who can bring confidence, clarity and proper ServiceNow HRSD experience to the table. You'll be working closely with stakeholders, supporting the wider delivery team, and making sure the solution is delivered properly rather than just "configured and forgotten about". You'll need: Strong ServiceNow Technical Consultant background Good hands-on HRSD experience Experience working in large, complex environments, ideally public sector ServiceNow CSA certification ServiceNow CIS - HRSD certification Excellent customer-facing and stakeholder management skills UK-based and able to travel to London when needed Comfortable going through BPSS checks This is expected to be a 6-month outside IR35 contract, although an FTC route may also be available for someone who prefers employment. The project is due to start at the beginning of July, so we're looking to speak with people quickly. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jun 23, 2026
Contractor
Lead ServiceNow Technical Consultant - HRSD 6-month contract - Outside IR35 550 per day + travel expenses UK based - occasional travel to London We're working with a large public sector organisation who are kicking off a new ServiceNow HRSD project at the beginning of July and need a strong Lead ServiceNow Technical Consultant to support the delivery. This is a brilliant opportunity for someone who knows HRSD properly, enjoys being client-facing, and can sit between technical delivery, architecture and project leadership without needing loads of hand-holding. You'll be reporting into the Architect and Project Manager, helping shape and deliver HRSD work within a complex public sector environment. The role will be mostly remote, but there will be a few visits to the London-based client site throughout the project. Travel expenses will be covered. We're looking for someone who can bring confidence, clarity and proper ServiceNow HRSD experience to the table. You'll be working closely with stakeholders, supporting the wider delivery team, and making sure the solution is delivered properly rather than just "configured and forgotten about". You'll need: Strong ServiceNow Technical Consultant background Good hands-on HRSD experience Experience working in large, complex environments, ideally public sector ServiceNow CSA certification ServiceNow CIS - HRSD certification Excellent customer-facing and stakeholder management skills UK-based and able to travel to London when needed Comfortable going through BPSS checks This is expected to be a 6-month outside IR35 contract, although an FTC route may also be available for someone who prefers employment. The project is due to start at the beginning of July, so we're looking to speak with people quickly. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
£42,500 to £46,871 inclusive annual salary + Local Government Pension Scheme Permanent, Full-time, 37 hours p/w Flexible working options (including hybrid) About the role Our client is seeking an Assistant Enforcement Manager to support the Parking Services Manager (Operations) in the coordination and day to day delivery of the Parking Enforcement service across the district. You will be primarily based in the district's car parks office, with some On street and site based activity and will play a key role in ensuring high standards of compliance, customer service, staff performance and service continuity. The role includes delegated responsibility for operational decision making, workforce planning, rota management and oversight of enforcement activity, as well as acting as the operational lead for the abandoned vehicle service. You will provide supervision and guidance to Civil Enforcement Officers, Senior Civil Enforcement Officers and, when deputising, Supervisors. This includes overseeing operational standards, resolving issues as they arise, handling escalations, and ensuring staff are supported, trained and deployed effectively. You will also deputise fully for the Parking Services Manager (Operations) when required, ensuring the service continues to operate effectively. The role includes responsibility for handling complaints, Member enquiries and service escalations, ensuring learning is captured and improvements are made. You will work closely with colleagues and partners to represent the service professionally and help drive continuous improvement. Please note for this role, working hours are not limited to a standard 9 5 and will include mornings and evenings as required. About you Our client is looking for an experienced operational leader who thrives in a fast-paced, frontline environment and enjoys guiding teams to deliver high-quality services. Confident and decisive, you will be comfortable managing day-to-day operational challenges, balancing competing priorities, and making sound judgements under pressure. You're a strong communicator with a customer-focused approach, able to handle complaints, escalations and staff matters with professionalism and fairness. The successful candidate needs to be highly organised and proactive, confident working with data, systems and performance reporting to drive service delivery. You'll work collaboratively with colleagues at all levels while being trusted to take ownership and exercise delegated authority. Experience from a parking enforcement or similar operational service, including leading or coordinating teams, is essential, as is strong IT skills. You should also have a solid understanding of parking enforcement operations, relevant legislation and codes of practice, along with rota management and resource allocation. You'll also be confident managing or supporting performance, conduct and attendance issues, and handling Member enquiries. You'll hold the City & Guilds Level 2 Award for Parking Enforcement Officers (or equivalent), alongside a commitment to continuous professional development. Our client is a local authority based in Hertfordshire, with offices centrally located near to the station, shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: 28.5 days basic annual leave (increasing with service) + bank holidays. Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers Local Government Pension Scheme Flexible working options Staff Parking Permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Additional Information Disability Confident They are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Safeguarding This post is subject to a Basic Disclosure Check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria our client uses to assess applicants. The organisation reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 25th June 2026 Interviews are scheduled for w/c: To be confirmed NOTE: Interviews are conducted throughout the application process. Our client reserves the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible. You may have experience of the following: Parking Enforcement Supervisor, Civil Enforcement Team Leader, Parking Operations Manager, Traffic Enforcement Manager, Parking Services Supervisor, Enforcement Team Manager, Civil Parking Enforcement Manager, Parking Compliance Manager, On-Street Enforcement Manager, Parking Operations Supervisor REF-
Jun 23, 2026
Full time
£42,500 to £46,871 inclusive annual salary + Local Government Pension Scheme Permanent, Full-time, 37 hours p/w Flexible working options (including hybrid) About the role Our client is seeking an Assistant Enforcement Manager to support the Parking Services Manager (Operations) in the coordination and day to day delivery of the Parking Enforcement service across the district. You will be primarily based in the district's car parks office, with some On street and site based activity and will play a key role in ensuring high standards of compliance, customer service, staff performance and service continuity. The role includes delegated responsibility for operational decision making, workforce planning, rota management and oversight of enforcement activity, as well as acting as the operational lead for the abandoned vehicle service. You will provide supervision and guidance to Civil Enforcement Officers, Senior Civil Enforcement Officers and, when deputising, Supervisors. This includes overseeing operational standards, resolving issues as they arise, handling escalations, and ensuring staff are supported, trained and deployed effectively. You will also deputise fully for the Parking Services Manager (Operations) when required, ensuring the service continues to operate effectively. The role includes responsibility for handling complaints, Member enquiries and service escalations, ensuring learning is captured and improvements are made. You will work closely with colleagues and partners to represent the service professionally and help drive continuous improvement. Please note for this role, working hours are not limited to a standard 9 5 and will include mornings and evenings as required. About you Our client is looking for an experienced operational leader who thrives in a fast-paced, frontline environment and enjoys guiding teams to deliver high-quality services. Confident and decisive, you will be comfortable managing day-to-day operational challenges, balancing competing priorities, and making sound judgements under pressure. You're a strong communicator with a customer-focused approach, able to handle complaints, escalations and staff matters with professionalism and fairness. The successful candidate needs to be highly organised and proactive, confident working with data, systems and performance reporting to drive service delivery. You'll work collaboratively with colleagues at all levels while being trusted to take ownership and exercise delegated authority. Experience from a parking enforcement or similar operational service, including leading or coordinating teams, is essential, as is strong IT skills. You should also have a solid understanding of parking enforcement operations, relevant legislation and codes of practice, along with rota management and resource allocation. You'll also be confident managing or supporting performance, conduct and attendance issues, and handling Member enquiries. You'll hold the City & Guilds Level 2 Award for Parking Enforcement Officers (or equivalent), alongside a commitment to continuous professional development. Our client is a local authority based in Hertfordshire, with offices centrally located near to the station, shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: 28.5 days basic annual leave (increasing with service) + bank holidays. Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers Local Government Pension Scheme Flexible working options Staff Parking Permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Additional Information Disability Confident They are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Safeguarding This post is subject to a Basic Disclosure Check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria our client uses to assess applicants. The organisation reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 25th June 2026 Interviews are scheduled for w/c: To be confirmed NOTE: Interviews are conducted throughout the application process. Our client reserves the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible. You may have experience of the following: Parking Enforcement Supervisor, Civil Enforcement Team Leader, Parking Operations Manager, Traffic Enforcement Manager, Parking Services Supervisor, Enforcement Team Manager, Civil Parking Enforcement Manager, Parking Compliance Manager, On-Street Enforcement Manager, Parking Operations Supervisor REF-
Caf Operations Manager South West London Multi-Site Hospitality 40,000 - 45,000 + Fantastic Career Progression 45 Hours per Week Permanent This ambitious family-run bakery business has grown from a single location into multiple thriving caf s across South London, earning an outstanding reputation for exceptional coffee, incredible food and genuine customer service. With exciting expansion plans already underway, they're now looking for a Caf Operations Manager to become one of the most influential people in the business, working directly alongside the owners to help shape the future of the operation. This is a hands-on leadership position where you'll be out in the caf s, supporting your teams, driving standards, opening new sites and making a genuine difference every single day. The Opportunity You'll take overall responsibility for the day-to-day operation of all six caf s, leading and developing an Assistant Caf Operations Manager together with six Caf Managers and approximately 60-70 team members across the business. You'll become the go-to operational leader, ensuring every caf consistently delivers an exceptional customer experience whilst maintaining the high standards and culture that have made the business so successful. Working directly with the owners, you'll also play a key role in future caf openings, helping launch new sites, embedding teams and ensuring every opening is a success from day one. Key Responsibilities Lead the day-to-day operations across six busy caf locations. Coach, mentor and develop the Assistant Caf Operations Manager and Caf Managers. Support approximately 60-70 team members across the business through strong leadership. Drive exceptional customer service, food quality and operational standards. Spend the majority of your time out in the caf s, supporting teams and leading from the front. Help launch new sites, spending time on-site to ensure successful openings. Monitor sales performance, labour costs and operational KPI's, identifying opportunities for improvement. Introduce and continuously improve operational systems and processes. Oversee caf technology and POS systems, managing supplier relationships and ongoing improvements. Support recruitment, organise trial shifts and help build high-performing teams. Build strong relationships with Caf Managers, acting as a trusted operational partner. Work collaboratively across all six locations to ensure consistency and continuous improvement. What We're Looking For Someone who enjoys being on the caf floor just as much as reviewing performance, supporting managers or planning the next opening. You'll probably already have experience as a: Multi-Site Operations Manager Area Manager Regional Manager Operations Manager Hospitality Operations Manager Caf Operations Manager Restaurant Area Manager Experience within caf s, restaurants, hospitality or retail will all be considered. You'll also bring: Multi-site management experience. A passion for developing people and building high-performing teams. Strong commercial awareness with the ability to improve operational performance. Excellent organisation and problem-solving skills. A proactive, hands-on leadership style. Confidence making decisions and taking ownership. A genuine passion for delivering exceptional customer experiences. What's on Offer? 40,000 - 45,000 salary depending on experience. Permanent full-time opportunity. 45-hour working week. 28 days annual leave (including Christmas Day allocation). Birthday off every year. Genuine opportunity to influence the future direction of a rapidly growing business. Work directly alongside passionate owners who genuinely care about their people. A supportive culture where everyone rolls their sleeves up and works together. Fantastic long-term career progression as the business continues to expand. If you're looking for a role where you can genuinely make an impact, lead from the front and become a key part of an exciting growth journey, we'd love to hear from you.
Jun 23, 2026
Full time
Caf Operations Manager South West London Multi-Site Hospitality 40,000 - 45,000 + Fantastic Career Progression 45 Hours per Week Permanent This ambitious family-run bakery business has grown from a single location into multiple thriving caf s across South London, earning an outstanding reputation for exceptional coffee, incredible food and genuine customer service. With exciting expansion plans already underway, they're now looking for a Caf Operations Manager to become one of the most influential people in the business, working directly alongside the owners to help shape the future of the operation. This is a hands-on leadership position where you'll be out in the caf s, supporting your teams, driving standards, opening new sites and making a genuine difference every single day. The Opportunity You'll take overall responsibility for the day-to-day operation of all six caf s, leading and developing an Assistant Caf Operations Manager together with six Caf Managers and approximately 60-70 team members across the business. You'll become the go-to operational leader, ensuring every caf consistently delivers an exceptional customer experience whilst maintaining the high standards and culture that have made the business so successful. Working directly with the owners, you'll also play a key role in future caf openings, helping launch new sites, embedding teams and ensuring every opening is a success from day one. Key Responsibilities Lead the day-to-day operations across six busy caf locations. Coach, mentor and develop the Assistant Caf Operations Manager and Caf Managers. Support approximately 60-70 team members across the business through strong leadership. Drive exceptional customer service, food quality and operational standards. Spend the majority of your time out in the caf s, supporting teams and leading from the front. Help launch new sites, spending time on-site to ensure successful openings. Monitor sales performance, labour costs and operational KPI's, identifying opportunities for improvement. Introduce and continuously improve operational systems and processes. Oversee caf technology and POS systems, managing supplier relationships and ongoing improvements. Support recruitment, organise trial shifts and help build high-performing teams. Build strong relationships with Caf Managers, acting as a trusted operational partner. Work collaboratively across all six locations to ensure consistency and continuous improvement. What We're Looking For Someone who enjoys being on the caf floor just as much as reviewing performance, supporting managers or planning the next opening. You'll probably already have experience as a: Multi-Site Operations Manager Area Manager Regional Manager Operations Manager Hospitality Operations Manager Caf Operations Manager Restaurant Area Manager Experience within caf s, restaurants, hospitality or retail will all be considered. You'll also bring: Multi-site management experience. A passion for developing people and building high-performing teams. Strong commercial awareness with the ability to improve operational performance. Excellent organisation and problem-solving skills. A proactive, hands-on leadership style. Confidence making decisions and taking ownership. A genuine passion for delivering exceptional customer experiences. What's on Offer? 40,000 - 45,000 salary depending on experience. Permanent full-time opportunity. 45-hour working week. 28 days annual leave (including Christmas Day allocation). Birthday off every year. Genuine opportunity to influence the future direction of a rapidly growing business. Work directly alongside passionate owners who genuinely care about their people. A supportive culture where everyone rolls their sleeves up and works together. Fantastic long-term career progression as the business continues to expand. If you're looking for a role where you can genuinely make an impact, lead from the front and become a key part of an exciting growth journey, we'd love to hear from you.
Are you an experienced transport professional looking to take the next step in your career within a fast-paced, dynamic operation? This is a fantastic opportunity for someone with proven operational experience to step into a first-line management role, where you'll play a key part in driving performance and leading a team. You'll be supported with development and training to further enhance your leadership capability within GXO, or perhaps you're already in a supervisory role and ready for your next challenge We're looking for a Transport Team Leader , to be based at our Greene King site in Greenford, London where you will be responsible for ensuring the safe, efficient, and effective running of the shift in our transport operation. This is a permanent position, you'll be on the late/night shift, Sunday to Thursday between the hours of 16:00 and 00:00. Pay, benefits and more: We're looking to offer a base salary of £30,668.50 per annum, + 10% shift allowance. In addition, we offer 25 days annual leave (plus 8 bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Support with all required tasks to meet Health & Safety and Operators license compliance, including managing and driving a good Health and Safety reporting culture Complete regular team meetings, 121's and ensure personal development plans are in place, as well as ensuring continuous development and control of Admin and Drivers performance Liaise with the Planning Team to ensure effective planning and utilisation of the fleet, and the effective and timely Kick-Out and de-briefing of all drivers Manage and maintain the vehicles and equipment, ensuring any defects are completed in a timely manner, as well as ensuring admin tasks of the fleets MOT, servicing, defect process and that all repairs are completed in a timely manner What you need to succeed at GXO: Experience in leading a team within a fast-paced operation of FMCG, automation and multichannel operations A working knowledge of both Transport and warehousing would be desirable Good working knowledge of current health & safety and compliance legislation Previous experience working within a temperature-controlled environment would be an advantage Deliver and support continuous improvement projects to successful implementation We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
Jun 23, 2026
Full time
Are you an experienced transport professional looking to take the next step in your career within a fast-paced, dynamic operation? This is a fantastic opportunity for someone with proven operational experience to step into a first-line management role, where you'll play a key part in driving performance and leading a team. You'll be supported with development and training to further enhance your leadership capability within GXO, or perhaps you're already in a supervisory role and ready for your next challenge We're looking for a Transport Team Leader , to be based at our Greene King site in Greenford, London where you will be responsible for ensuring the safe, efficient, and effective running of the shift in our transport operation. This is a permanent position, you'll be on the late/night shift, Sunday to Thursday between the hours of 16:00 and 00:00. Pay, benefits and more: We're looking to offer a base salary of £30,668.50 per annum, + 10% shift allowance. In addition, we offer 25 days annual leave (plus 8 bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Support with all required tasks to meet Health & Safety and Operators license compliance, including managing and driving a good Health and Safety reporting culture Complete regular team meetings, 121's and ensure personal development plans are in place, as well as ensuring continuous development and control of Admin and Drivers performance Liaise with the Planning Team to ensure effective planning and utilisation of the fleet, and the effective and timely Kick-Out and de-briefing of all drivers Manage and maintain the vehicles and equipment, ensuring any defects are completed in a timely manner, as well as ensuring admin tasks of the fleets MOT, servicing, defect process and that all repairs are completed in a timely manner What you need to succeed at GXO: Experience in leading a team within a fast-paced operation of FMCG, automation and multichannel operations A working knowledge of both Transport and warehousing would be desirable Good working knowledge of current health & safety and compliance legislation Previous experience working within a temperature-controlled environment would be an advantage Deliver and support continuous improvement projects to successful implementation We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
Join Our Team as a Collections Team Leader (Progression to Manager)! Are you a strong collections professional ready to take the next step into leadership? We're looking for a hands-on Collections Team Leader / Senior who wants to step up, take ownership, and develop into a management role within a growing financial services environment. If you enjoy working in fast-paced, KPI-driven teams and want to build your leadership career, this could be the perfect opportunity. About Us We are a growing and forward-thinking financial services business, committed to delivering responsible lending and fair customer outcomes. With a strong focus on performance, compliance, and continuous improvement, we're investing in our collections function and looking to bring in someone who can grow with the business. Position Details Job Title: Collections Team Leader (Progression to Manager) Contract Type: Permanent Salary: 35,000- 40,000 (depending on experience) + bonus Location: Hybrid (Stockport) Working Hours: Full-time What You'll Be Doing This is a hands-on, player-coach role where you will be close to the team and involved in day-to-day collections activity while developing your leadership capability. You will: Support the day-to-day performance of a collections team , ensuring KPIs and quality standards are met Lead by example, remaining close to customer activity (calls, escalations, problem cases) Provide coaching, mentoring, and support to team members to improve performance and confidence Assist with training and onboarding of new starters Work with management to identify performance trends and areas for improvement Contribute to process improvements and operational efficiency Support a positive team culture and help build morale in a high-performing environment What We're Looking For We're looking for someone ready to step into leadership , not necessarily someone who has already held a senior management role. Key requirements: Experience in collections or recoveries (financial services preferred) Exposure to FCA-regulated environments and customer outcomes Confident working in a target-driven, KPI-focused environment Experience supporting others through coaching, mentoring, or training Strong communication and problem-solving skills A hands-on, proactive attitude with a desire to develop into a manager Why Join Us? This is a genuine opportunity to progress into a management role , not just a static position. You'll benefit from: Clear progression pathway into management Hybrid working flexibility Competitive salary with bonus structure linked to performance 25 days holiday + bank holidays Birthday off Company pension Healthcare cash plan Subsidised office lunches Supportive and collaborative team environment Ready to Take the Next Step? If you're looking for a role where you can grow, develop your leadership skills, and make a real impact, we'd love to hear from you. Please apply with your CV and a short summary of your experience. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 23, 2026
Contractor
Join Our Team as a Collections Team Leader (Progression to Manager)! Are you a strong collections professional ready to take the next step into leadership? We're looking for a hands-on Collections Team Leader / Senior who wants to step up, take ownership, and develop into a management role within a growing financial services environment. If you enjoy working in fast-paced, KPI-driven teams and want to build your leadership career, this could be the perfect opportunity. About Us We are a growing and forward-thinking financial services business, committed to delivering responsible lending and fair customer outcomes. With a strong focus on performance, compliance, and continuous improvement, we're investing in our collections function and looking to bring in someone who can grow with the business. Position Details Job Title: Collections Team Leader (Progression to Manager) Contract Type: Permanent Salary: 35,000- 40,000 (depending on experience) + bonus Location: Hybrid (Stockport) Working Hours: Full-time What You'll Be Doing This is a hands-on, player-coach role where you will be close to the team and involved in day-to-day collections activity while developing your leadership capability. You will: Support the day-to-day performance of a collections team , ensuring KPIs and quality standards are met Lead by example, remaining close to customer activity (calls, escalations, problem cases) Provide coaching, mentoring, and support to team members to improve performance and confidence Assist with training and onboarding of new starters Work with management to identify performance trends and areas for improvement Contribute to process improvements and operational efficiency Support a positive team culture and help build morale in a high-performing environment What We're Looking For We're looking for someone ready to step into leadership , not necessarily someone who has already held a senior management role. Key requirements: Experience in collections or recoveries (financial services preferred) Exposure to FCA-regulated environments and customer outcomes Confident working in a target-driven, KPI-focused environment Experience supporting others through coaching, mentoring, or training Strong communication and problem-solving skills A hands-on, proactive attitude with a desire to develop into a manager Why Join Us? This is a genuine opportunity to progress into a management role , not just a static position. You'll benefit from: Clear progression pathway into management Hybrid working flexibility Competitive salary with bonus structure linked to performance 25 days holiday + bank holidays Birthday off Company pension Healthcare cash plan Subsidised office lunches Supportive and collaborative team environment Ready to Take the Next Step? If you're looking for a role where you can grow, develop your leadership skills, and make a real impact, we'd love to hear from you. Please apply with your CV and a short summary of your experience. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Onsite Desktop Support Analyst / Team Leader We are seeking a proactive Onsite Desktop Support Analyst with low-level Team Leader responsibilities. This is a hands-on role providing technical support to end users while assisting with the day-to-day coordination of a small support team. The successful candidate will possess desktop support experience across Windows and MAC environments, excellent troubleshooting skills, and the ability to lead by example in a fast-paced operational environment. Technical Support Provide onsite and remote technical support for end users across multiple locations. Diagnose and resolve hardware, software, operating system, and peripheral issues. Support and maintain desktops, laptops, mobile devices, printers, and associated equipment. Install, configure, and support Windows 11 and macOS devices. Administer and troubleshoot Microsoft 365 (O365) applications and services, including Outlook, Teams, OneDrive, and SharePoint. Manage user accounts, permissions, and access requests. Build, deploy, and maintain desktop and laptop hardware. Escalate complex issues to appropriate teams while maintaining ownership through to resolution. Maintain accurate documentation of incidents, requests, and technical procedures. Team Leadership Support Provide guidance and mentoring to junior support analysts. Assist with task allocation and workload management within the support team. Act as an escalation point for first-line technical issues. Support the Team Lead or IT Manager with service delivery activities and reporting. Essential Skills & Experience Proven experience in a Desktop Support, IT Support Analyst, or Service Desk role. Strong knowledge of Windows 11 administration and troubleshooting. Experience supporting macOS environments. Solid understanding of Microsoft 365 (O365) applications and services. Experience diagnosing and repairing desktop, laptop, and peripheral hardware issues. Knowledge of Active Directory, Azure AD/Entra ID, and user account administration. Basic networking knowledge, including TCP/IP, DNS, DHCP, VPNs, and wireless networking. Experience using ITSM/ticketing systems. Excellent customer service and communication skills. Ability to prioritise workloads and work effectively under pressure. Desirable Skills Experience with Intune, Autopilot, or endpoint management solutions. Knowledge of ITIL principles and service management practices. Previous experience acting as a team lead, senior analyst, or mentor. Relevant industry certifications such as: Microsoft Certified CompTIA A+ CompTIA Network+ ITIL Foundation
Jun 23, 2026
Contractor
Onsite Desktop Support Analyst / Team Leader We are seeking a proactive Onsite Desktop Support Analyst with low-level Team Leader responsibilities. This is a hands-on role providing technical support to end users while assisting with the day-to-day coordination of a small support team. The successful candidate will possess desktop support experience across Windows and MAC environments, excellent troubleshooting skills, and the ability to lead by example in a fast-paced operational environment. Technical Support Provide onsite and remote technical support for end users across multiple locations. Diagnose and resolve hardware, software, operating system, and peripheral issues. Support and maintain desktops, laptops, mobile devices, printers, and associated equipment. Install, configure, and support Windows 11 and macOS devices. Administer and troubleshoot Microsoft 365 (O365) applications and services, including Outlook, Teams, OneDrive, and SharePoint. Manage user accounts, permissions, and access requests. Build, deploy, and maintain desktop and laptop hardware. Escalate complex issues to appropriate teams while maintaining ownership through to resolution. Maintain accurate documentation of incidents, requests, and technical procedures. Team Leadership Support Provide guidance and mentoring to junior support analysts. Assist with task allocation and workload management within the support team. Act as an escalation point for first-line technical issues. Support the Team Lead or IT Manager with service delivery activities and reporting. Essential Skills & Experience Proven experience in a Desktop Support, IT Support Analyst, or Service Desk role. Strong knowledge of Windows 11 administration and troubleshooting. Experience supporting macOS environments. Solid understanding of Microsoft 365 (O365) applications and services. Experience diagnosing and repairing desktop, laptop, and peripheral hardware issues. Knowledge of Active Directory, Azure AD/Entra ID, and user account administration. Basic networking knowledge, including TCP/IP, DNS, DHCP, VPNs, and wireless networking. Experience using ITSM/ticketing systems. Excellent customer service and communication skills. Ability to prioritise workloads and work effectively under pressure. Desirable Skills Experience with Intune, Autopilot, or endpoint management solutions. Knowledge of ITIL principles and service management practices. Previous experience acting as a team lead, senior analyst, or mentor. Relevant industry certifications such as: Microsoft Certified CompTIA A+ CompTIA Network+ ITIL Foundation
£34,617.44 - £35,189.44 per annum + bonus A Halfords Mobile Expert Team Leader is a critical support to both colleagues and customers. With experience as a Technician already, this is an opportunity to take your career to the next level, supporting a team in delivering excellence to our customers. Our Mobile Expert teams prepare their van at the Hub for the day ahead, then take to the road to deli click apply for full job details
Jun 23, 2026
Full time
£34,617.44 - £35,189.44 per annum + bonus A Halfords Mobile Expert Team Leader is a critical support to both colleagues and customers. With experience as a Technician already, this is an opportunity to take your career to the next level, supporting a team in delivering excellence to our customers. Our Mobile Expert teams prepare their van at the Hub for the day ahead, then take to the road to deli click apply for full job details
Overview Team LeaderHere at Costa Coffee, we want to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Barista Maestro (Team Leader), youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Barista Maestro(Team Leader)? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: £12.90 per hour Great Opportunities to develop yourself and progress your career Employee Assistance Programme And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do. This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Jun 23, 2026
Full time
Overview Team LeaderHere at Costa Coffee, we want to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Barista Maestro (Team Leader), youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Barista Maestro(Team Leader)? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: £12.90 per hour Great Opportunities to develop yourself and progress your career Employee Assistance Programme And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do. This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Customer Services Manager Reigate Full-time Office-based Monday-Friday, 8:45am-5:00pm We are seeking an experienced and hands-on Customer Services Manager to lead a busy customer fulfilment and support function. This is a varied role combining team leadership, operational oversight, and customer engagement within a product-based environment. The Role You will take ownership of the end-to-end customer journey, ensuring smooth order processing, fulfilment, and aftercare, while driving continuous improvement across processes and systems. Key Responsibilities Customer Fulfilment & Operations Manage order processing, invoicing, and packing in line with credit controls Coordinate shipping, logistics, and international courier arrangements Oversee returns, warranties, and product fulfilment processes Identify and implement process improvements to enhance efficiency Team Management Lead, mentor, and develop a team of 4 Upskill team members and monitor performance standards Conduct regular reviews and support continuous development Customer & Technical Support Respond to customer queries, including basic technical enquiries Manage ticketing systems and ensure KPIs are met Escalate complex product or legal issues where required Support product testing, demonstrations, and documentation Warehouse & Office Support Assist with stock control, booking in/out goods, and stocktaking Support warehouse operations including deliveries and dispatch Oversee office facilities (e.g. photocopiers, franking machines) Skills & Experience Required Previous experience in a customer service management role within a product-based environment Strong leadership skills with the ability to motivate and develop a team Excellent customer service skills with a professional and empathetic approach Confident handling customer queries over the phone Experience using CRM systems (Zoho Books highly desirable) Proficient in Microsoft Office (including basic Excel) Highly organised with strong attention to detail and the ability to multitask About You You are a proactive, hands-on leader who enjoys working in a fast-paced environment. You take pride in delivering excellent customer service and are comfortable balancing operational tasks with team management responsibilities.
Jun 23, 2026
Full time
Customer Services Manager Reigate Full-time Office-based Monday-Friday, 8:45am-5:00pm We are seeking an experienced and hands-on Customer Services Manager to lead a busy customer fulfilment and support function. This is a varied role combining team leadership, operational oversight, and customer engagement within a product-based environment. The Role You will take ownership of the end-to-end customer journey, ensuring smooth order processing, fulfilment, and aftercare, while driving continuous improvement across processes and systems. Key Responsibilities Customer Fulfilment & Operations Manage order processing, invoicing, and packing in line with credit controls Coordinate shipping, logistics, and international courier arrangements Oversee returns, warranties, and product fulfilment processes Identify and implement process improvements to enhance efficiency Team Management Lead, mentor, and develop a team of 4 Upskill team members and monitor performance standards Conduct regular reviews and support continuous development Customer & Technical Support Respond to customer queries, including basic technical enquiries Manage ticketing systems and ensure KPIs are met Escalate complex product or legal issues where required Support product testing, demonstrations, and documentation Warehouse & Office Support Assist with stock control, booking in/out goods, and stocktaking Support warehouse operations including deliveries and dispatch Oversee office facilities (e.g. photocopiers, franking machines) Skills & Experience Required Previous experience in a customer service management role within a product-based environment Strong leadership skills with the ability to motivate and develop a team Excellent customer service skills with a professional and empathetic approach Confident handling customer queries over the phone Experience using CRM systems (Zoho Books highly desirable) Proficient in Microsoft Office (including basic Excel) Highly organised with strong attention to detail and the ability to multitask About You You are a proactive, hands-on leader who enjoys working in a fast-paced environment. You take pride in delivering excellent customer service and are comfortable balancing operational tasks with team management responsibilities.
Location: South Malton. Onsite working model - 5 days per week, half day friday A leading aerospace manufacturing organisation is seeking a Materials Operations Manager to lead internal materials, logistics, inventory, and production scheduling activities across a complex manufacturing facility. Operating within a highly regulated engineering environment, this role is responsible for ensuring effective material flow throughout the site and driving adherence to the Master Production Schedule. The successful candidate will lead a team responsible for inventory management, logistics, production scheduling, warehousing, and materials control while supporting operational performance, on-time delivery, and continuous improvement initiatives. Key Responsibilities Lead short-term production scheduling activities in line with business demand and operational priorities. Manage inventory accuracy through robust cycle counting and stock control processes. Oversee the movement, storage, distribution, and transportation of materials across the facility. Manage site logistics operations, including shipping and receiving activities. Ensure effective material flow to support manufacturing operations through lean principles. Monitor and drive execution of production schedules, escalating material shortages and supply risks where required. Support forecast attainment and delivery performance objectives. Maintain inventory targets and on-time delivery performance for internal and external customers. Champion continuous improvement initiatives using tools such as value stream mapping, visual management, standard work, and operational assessments. Ensure data integrity across inventory, scheduling, materials, shipping, and receiving processes. Act as a key point of contact for operational escalations relating to production plan execution. Requirements Bachelor's degree or equivalent experience. Minimum 5 years' experience within Materials, Operations, Manufacturing, or Supply Chain Management. Minimum 3 years' experience leading and developing teams. Experience supporting S&OP/SIOP processes and inventory management activities. Strong understanding of forecasting, MRP, production scheduling, and bill of materials structures. Experience using ERP/MRP systems within a manufacturing environment. Knowledge of end-to-end manufacturing processes from raw materials through to finished goods. Excellent leadership, communication, and stakeholder management skills. Proven ability to drive performance, continuous improvement, and operational excellence.
Jun 23, 2026
Full time
Location: South Malton. Onsite working model - 5 days per week, half day friday A leading aerospace manufacturing organisation is seeking a Materials Operations Manager to lead internal materials, logistics, inventory, and production scheduling activities across a complex manufacturing facility. Operating within a highly regulated engineering environment, this role is responsible for ensuring effective material flow throughout the site and driving adherence to the Master Production Schedule. The successful candidate will lead a team responsible for inventory management, logistics, production scheduling, warehousing, and materials control while supporting operational performance, on-time delivery, and continuous improvement initiatives. Key Responsibilities Lead short-term production scheduling activities in line with business demand and operational priorities. Manage inventory accuracy through robust cycle counting and stock control processes. Oversee the movement, storage, distribution, and transportation of materials across the facility. Manage site logistics operations, including shipping and receiving activities. Ensure effective material flow to support manufacturing operations through lean principles. Monitor and drive execution of production schedules, escalating material shortages and supply risks where required. Support forecast attainment and delivery performance objectives. Maintain inventory targets and on-time delivery performance for internal and external customers. Champion continuous improvement initiatives using tools such as value stream mapping, visual management, standard work, and operational assessments. Ensure data integrity across inventory, scheduling, materials, shipping, and receiving processes. Act as a key point of contact for operational escalations relating to production plan execution. Requirements Bachelor's degree or equivalent experience. Minimum 5 years' experience within Materials, Operations, Manufacturing, or Supply Chain Management. Minimum 3 years' experience leading and developing teams. Experience supporting S&OP/SIOP processes and inventory management activities. Strong understanding of forecasting, MRP, production scheduling, and bill of materials structures. Experience using ERP/MRP systems within a manufacturing environment. Knowledge of end-to-end manufacturing processes from raw materials through to finished goods. Excellent leadership, communication, and stakeholder management skills. Proven ability to drive performance, continuous improvement, and operational excellence.
Stock Controller / Stores Supervisor c36k + Bonus South East - Perm Ref: ABJ6718 We are seeking an experienced Stores Supervisor / Stock Controller to join a successful and well-established engineering and manufacturing business. This is an excellent opportunity to play a key role in supporting production operations while driving continuous improvement within the Stores function. As a key member of the operations team, you will be responsible for the day-to-day management of the Stores area, ensuring the efficient receipt, storage, control, and distribution of materials, components, consumables, and tooling required to support manufacturing activities. As Stores Supervisor you are critical in maintaining stock accuracy, material traceability, inventory control, and timely material availability across the business. As stock controller you will work closely with Production, Purchasing, Planning, and Quality teams to ensure materials are managed effectively and efficiently. Key Responsibilities Stores Management & Inventory Control Oversee the receipt, storage, issue, and movement of all materials, components, consumables, and tooling Maintain accurate stock records and material traceability using ERP/MRP systems Monitor stock levels and coordinate replenishment requirements with Purchasing Conduct regular stock checks and cycle counts to ensure inventory accuracy Investigate and resolve stock discrepancies, implementing corrective actions where required Ensure all materials are correctly identified, stored, and maintained to quality and traceability standards Goods Inwards & Despatch Manage receipt and inspection of deliveries, ensuring goods match purchase orders and documentation Liaise with suppliers, Purchasing, and Quality regarding shortages, damages, or non-conforming materials Process delivery notes and associated documentation accurately and in a timely manner Coordinate packing and despatch of customer and supplier consignments, ensuring safe and on-time delivery Arrange and monitor courier and transport collections as required Production Support Pick, prepare, and issue job kits and materials in line with production schedules Work closely with Production Supervisors to support operational requirements and minimise downtime Team Leadership Provide day-to-day supervision and guidance to Stores personnel Allocate workloads and priorities to ensure efficient operations Continuous Improvement & Compliance Identify opportunities to improve material flow, stock control, storage methods, and efficiency Ensure compliance with Health & Safety, Quality, Environmental, and company procedures Qualifications & Experience Previous experience in a Stores, Warehouse, Logistics, or Inventory Control role Strong organisational and administrative skills Good understanding of stock control procedures and material traceability Competent IT skills, including Microsoft Office Supervisory or team leader experience Experience within an engineering or manufacturing environment Forklift Truck licence (training can be provided) Experience with ERP/MRP systems Working Hours - 39hrs week, 18/hr - Perm - c36k Monday to Friday (early finish Friday) Overtime is generally available and paid at 1.5x hourly rate. Annual bonus based on company performance + range of other benefits To Apply: Contact Alison Basson - (phone number removed) Ref: ABJ6718
Jun 23, 2026
Full time
Stock Controller / Stores Supervisor c36k + Bonus South East - Perm Ref: ABJ6718 We are seeking an experienced Stores Supervisor / Stock Controller to join a successful and well-established engineering and manufacturing business. This is an excellent opportunity to play a key role in supporting production operations while driving continuous improvement within the Stores function. As a key member of the operations team, you will be responsible for the day-to-day management of the Stores area, ensuring the efficient receipt, storage, control, and distribution of materials, components, consumables, and tooling required to support manufacturing activities. As Stores Supervisor you are critical in maintaining stock accuracy, material traceability, inventory control, and timely material availability across the business. As stock controller you will work closely with Production, Purchasing, Planning, and Quality teams to ensure materials are managed effectively and efficiently. Key Responsibilities Stores Management & Inventory Control Oversee the receipt, storage, issue, and movement of all materials, components, consumables, and tooling Maintain accurate stock records and material traceability using ERP/MRP systems Monitor stock levels and coordinate replenishment requirements with Purchasing Conduct regular stock checks and cycle counts to ensure inventory accuracy Investigate and resolve stock discrepancies, implementing corrective actions where required Ensure all materials are correctly identified, stored, and maintained to quality and traceability standards Goods Inwards & Despatch Manage receipt and inspection of deliveries, ensuring goods match purchase orders and documentation Liaise with suppliers, Purchasing, and Quality regarding shortages, damages, or non-conforming materials Process delivery notes and associated documentation accurately and in a timely manner Coordinate packing and despatch of customer and supplier consignments, ensuring safe and on-time delivery Arrange and monitor courier and transport collections as required Production Support Pick, prepare, and issue job kits and materials in line with production schedules Work closely with Production Supervisors to support operational requirements and minimise downtime Team Leadership Provide day-to-day supervision and guidance to Stores personnel Allocate workloads and priorities to ensure efficient operations Continuous Improvement & Compliance Identify opportunities to improve material flow, stock control, storage methods, and efficiency Ensure compliance with Health & Safety, Quality, Environmental, and company procedures Qualifications & Experience Previous experience in a Stores, Warehouse, Logistics, or Inventory Control role Strong organisational and administrative skills Good understanding of stock control procedures and material traceability Competent IT skills, including Microsoft Office Supervisory or team leader experience Experience within an engineering or manufacturing environment Forklift Truck licence (training can be provided) Experience with ERP/MRP systems Working Hours - 39hrs week, 18/hr - Perm - c36k Monday to Friday (early finish Friday) Overtime is generally available and paid at 1.5x hourly rate. Annual bonus based on company performance + range of other benefits To Apply: Contact Alison Basson - (phone number removed) Ref: ABJ6718
