Graduate Support Analyst

Graduate Support Analyst - Southampton/Hybrid - 24-27.5K

We are recruiting for a Graduate Support Analyst to join a growing technology business delivering specialist software solutions to external customers.
This is an excellent opportunity for a graduate in Computing, Maths, Physics, Engineering, or a related subject to develop a career in IT support and systems administration.

Key Responsibilities:
Provide 1st-3rd line technical support
Troubleshoot and resolve customer issues
Support software testing and deployments
Maintain system documentation and knowledge base articles
Assist with project and implementation activities

Skills & Experience:
Degree in a technical subject (2:1 or above preferred)
Strong analytical and communication skills
Good knowledge of Microsoft Office
Interest in IT infrastructure, databases, and software support

Desirable:
SQL Server / SQL queries
Windows Server & Active Directory
Networking, VPN, IIS, or Citrix exposure
Support desk or customer service experience

The role offers excellent training, career progression, hybrid working opportunities, and exposure to a wide range of technologies.

Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.