102 jobs found

Your new company HMP Cardiff is a Category B men's prison located in the centre of Cardiff, Wales. It primarily holds adult and young adult male offenders, including those on remand and those serving short sentences. Your new role As a painter and decorator, you will be required to ensure the site is maintained to the agreed standard with the undertaking of planned maintenance, refurbishment and new works. Painting and decorating staff and prisoner facilities on the estate, with adherence to Health and Safety guidelines and security procedures to meet the site's short term and long-term goals and objectives. Main duties of this role include but are not limited to: Undertake planned maintenance, refurbishment, new works, and painting and decorating of staff and prisoner facilities across the estate. Ensure all activities are effectively prioritised in line with local procedures. Ensure workloads and regimes are delivered, escalating any issues to the Site Manager when required. Supervise prisoners throughout the day and during training sessions as required. Uphold agreed standards of prisoner discipline within the work area, including issuing behaviour warnings and maintaining appropriate records. Undertake quality control of prisoner work in accordance with the Service Delivery Agreement (SDA). Conduct survey inspections, including in confined spaces and at height, ensuring all work is properly recorded and registers/logs are completed. Monitor stock levels, request procurement of goods and services, and ensure all materials used are logged and fit for purpose. Escort and supervise technical contractors in accordance with the Local Security Strategy (LSS) when required. Maintain regular communication via radio network. Comply with all Health and Safety policies, procedures, and legislation to ensure statutory and mandatory compliance. Drive estate vehicles and operate plant equipment when required. Carry out locking duties as necessary. Respond to incidental, emergency, or urgent tasks in line with Service Delivery Agreement timescales, ensuring all work is carried out safely. Contribute to the development of local practices, processes, and initiatives, ensuring consistency in the application of policies and procedures affecting both prisoners and staff. Support the effective management of tool inventory and maintain security standards within the designated work area. Contribute positively to a culture of excellent customer service, building strong working relationships with the client. Take accountability for compliance with Health and Safety legislation and company policy, including undertaking roles such as Fire Warden and/or First Aider when required. All tools and equipment are provided on site. Hours are Monday to Friday- 8-4.30pm- 39 hrs per week. What you'll need to succeed Applicants must hold a City and Guilds, NVQ level 3 in Painting and decorating or an equivalent. Time-served candidates will be considered. They must have experience in a similar role. All candidates are subject to satisfactory referencing and full prison clearance, which can take 6-8 weeks to be processed. What you'll get in return This role is a temporary to permanent opportunity. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Location: Derby, UK Working Model: Hybrid (3 days per week onsite) Contract Duration: 6 months Rate: Up to £500 per day (Inside IR35) Overview We are seeking an experienced Cloud Infrastructure Engineer (SC Cleared) to join a major digital transformation programme within the aerospace manufacturing sector. You will play a key role in designing, implementing, securing, and optimizing Azure cloud infrastructure that supports critical engineering, manufacturing, and enterprise applications. This is an excellent opportunity to work on large-scale cloud platforms, application migrations, and infrastructure modernization initiatives within a complex enterprise environment. Key Responsibilities Design and implement scalable, secure, and highly available Azure cloud solutions. Build and manage Azure environments for application, data, and DevOps teams. Deliver end-to-end cloud infrastructure implementations in collaboration with architects and technical stakeholders. Implement Azure resources in accordance with security, governance, and compliance requirements. Develop and maintain Infrastructure-as-Code solutions using ARM Templates and PowerShell. Configure and manage networking components including VNets, Subnets, NSGs, Load Balancers, and Peering. Support containerized workloads using Docker, Kubernetes, and Azure Kubernetes Service (AKS). Implement backup, recovery, high availability, and disaster recovery solutions. Troubleshoot cloud infrastructure, networking, connectivity, and Firewall-related issues. Produce and maintain technical documentation and implementation standards. Collaborate with architects, developers, data engineers, and platform teams to resolve infrastructure challenges. Required Skills & Experience Active SC Clearance or eligibility to obtain SC Clearance. Strong commercial experience designing and implementing solutions on Microsoft Azure. Extensive experience across Azure IaaS, PaaS, and SaaS services. Proven experience delivering cloud migration and infrastructure transformation projects. Strong expertise with: ARM Templates PowerShell Scripting Azure Virtual Machines Azure Active Directory Azure SQL PostgreSQL Azure Data Factory Azure Databricks Azure Data Lake Azure Monitor and Log Analytics Experience configuring: Virtual Networks (VNets) Subnets Network Security Groups (NSGs) Load Balancers VM Scale Sets Storage Accounts Backup and Recovery Services Knowledge of Docker, Containers, and Azure Kubernetes Service (AKS). Experience implementing Web Application Firewalls (WAF). Strong understanding of High Availability and Disaster Recovery architectures. Desirable Skills Azure networking and connectivity troubleshooting expertise. Experience with reverse proxies, gateways, and Azure Traffic Manager. Hands-on experience implementing Azure security controls and best practices. Linux administration experience across RHEL and Ubuntu. Experience working within Agile delivery environments. What's on Offer Opportunity to work on critical cloud transformation programmes. Exposure to complex enterprise-scale Azure environments. Collaborative and technically challenging project work. Hybrid working arrangement with a leading organisation in the aerospace sector. If you are a skilled Azure Cloud Infrastructure Engineer with active SC Clearance and a strong background in enterprise cloud delivery, we would be interested in hearing from you.

Job Title: HVAC Technician Location: 1xNorth East 1xManchester Contract Type: Permanent Working Hours: 42.5 Hours Per Week Salary: 46,994.00 Total Salary (Inclusive of Standby Payment), Overtime, Travel Time, 33 Days Holiday, Private Pension & Benefits - Including Private Health Care, Life Insurance, Employee Discounts Job Purpose: We are committed to Working in Partnership with ASDA and our mission is to provide them safe, compliant & well-maintained stores by exceeding their expectations - every day. Key Accountabilities: Complete the PPM agreed schedule ensuring all necessary paperwork is completed accurately and to the laid-down procedures. To respond (promptly and positively) to service call/alarm requests from the central Helpdesk and to assess the requirements of the job and carry out repairs as necessary within agreed timescales and response times. Updating the call and job status afterwards. Carry out service and maintenance on HVAC assets including but not limited to air handling units with gas fired heating, LPHW, DX coils, heat pump systems, single split air conditioning, LPHW boilers, pumps, inverters, DHW boilers, and water chillers. To identify non-repairable faults in plant and machinery and promptly advise the Line Manager of findings and to make recommendations to the Line Manager regarding suitable replacement. All completed within our Health, Safety & Environmental policies Knowledge, Skills + Abilities You will hold recognized Commercial Gas qualifications - you will have at least 4 of the following qualifications: COCN1, CIGA1, CORT1, TPCP1, TPCP1A, ICPN1, CENWAT, CPA1, CDGA1, CCP1 F Gas (2079) qualified (Desirable) 17th or 18th Edition (Desirable) The ideal candidate: You will be professional, pleasant, friendly, flexible, courteous and helpful at all times whilst carrying a hands-on, can-do approach to your work A positive approach, able to work in a dynamic business environment (and adapt accordingly), but above all be committed to the delivery of outstanding customer service Experience of HVAC /Gas in a multi site environment Full Driving Licence and willing to travel on a daily basis RG Setsquare is acting as an Employment Agency in relation to this vacancy.

Education Solutions Consultant Location: Hybrid, with travel to education sites across the UK Working pattern: 2 to 3 days per week from home Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud, infrastructure, cyber security, communications, and business technology solutions. The business has a strong reputation within the education sector, supporting schools, academies, and Multi-Academy Trusts with secure, scalable, and reliable IT solutions. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company , reflecting the progression, stability, and long-term opportunities available. The role We are looking for an experienced and technically strong Education Solutions Consultant to design, scope, and support the delivery of technology solutions for schools and Multi-Academy Trusts across the UK. This is a senior technical role sitting between consultancy, pre-sales, solution design, and delivery oversight. It is not purely pre-sales and not purely hands-on delivery. You will take ownership of the technical solution from discovery and design through to high-level delivery oversight and technical sign-off. The successful candidate will ideally have held a senior IT role within education, such as IT Manager, Network Manager, Senior Network Manager, Head of IT, or Education IT Consultant . You will understand how IT operates within schools, academies, or trusts, and be confident engaging with senior stakeholders, internal technical teams, and customers. The role is hybrid, with 2 to 3 days per week from home. You will need a full UK driving licence, access to your own car, and the ability to travel to different education sites across the UK. Key responsibilities Design technical solutions for schools, academies, and Multi-Academy Trusts Lead technical discovery sessions with customers and stakeholders Review existing customer environments and provide roadmap recommendations Produce high-level solution designs, implementation scopes, and technical recommendations Ensure solutions are secure, scalable, supportable, and commercially viable Align solutions with DfE Digital and Technology Standards, Cyber Essentials, GDPR, safeguarding considerations, and security best practice Support Sales and Account Management teams with tenders, bids, workshops, presentations, and technical discussions Translate customer requirements into deliverable technical solutions Assist with technical quotations and bill of materials Provide high-level oversight during implementation projects Work with Project Engineers and Project Managers to ensure technical delivery quality Act as an escalation point for complex deployments Perform technical sign-off on completed solutions Ensure solutions can be supported by Service Desk and Managed Services teams Produce and maintain solution designs, network diagrams, migration plans, technical standards, and implementation documentation Skills and experience required Previous senior IT experience within the education sector Background as an IT Manager, Network Manager, Senior Network Manager, Head of IT, Education IT Consultant, or similar Strong understanding of school, academy, or Multi-Academy Trust IT environments Experience designing, managing, or improving IT solutions across education sites Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity Understanding of cyber security requirements within education Ability to engage confidently with school leaders, business managers, IT teams, and technical stakeholders Experience creating technical documentation, scopes, designs, or project recommendations Strong written and verbal communication skills Full UK driving licence, own car, and willingness to travel across the UK Desirable experience Experience working for an education-focused MSP Knowledge of DfE Digital and Technology Standards Cyber Essentials or Cyber Essentials Plus knowledge Experience supporting tenders, bids, or technical presentations Microsoft, networking, cyber security, or cloud certifications Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful candidate will be technically strong, consultative, and confident working with education customers. You will understand the pressures and priorities within schools and trusts, and be able to design practical technology solutions that improve reliability, security, and user experience. You will be comfortable speaking with both technical and non-technical stakeholders, explaining recommendations clearly, and taking ownership of the technical solution from discovery through to sign-off. Why apply? Senior education-focused technology consultancy role Hybrid working, with 2 to 3 days per week from home Opportunity to work with schools, academies, and Multi-Academy Trusts across the UK Broad role covering solution design, consultancy, pre-sales, and delivery oversight Excellent progression opportunities within a growing UK technology group MFK Recruitment has placed 46 IT professionals across the group in the past six years, with 31 still with the business

Job Description Senior Operations Manager - Student Accommodation Reporting to: Head of Operations Location: Midlands & East Contract: Full-time, Permanent Salary: £60,000 - £65,000 per annum (depending on experience) Bonus: Performance-related bonus linked to agreed KPIs Role Purpose The Senior Operations Manager plays a critical senior leadership role within the student accommodation business, acting as the operational lead for day-to-day performance across the estate. Reporting directly to the Head of Operations, this role provides hands-on leadership and oversight across compliance, mobilisation, people management, training, project delivery and operational implementation. The post holder will ensure that operational standards are consistently delivered across all sites, systems and processes are embedded effectively, teams are trained and supported, and new acquisitions and mobilisations are delivered on time, on budget and in line with brand, regulatory and commercial expectations. This role is both strategic and operational, bridging senior leadership intent with front-line execution and providing resilience, structure and delivery capacity across a growing portfolio. Key Responsibilities Operational Leadership & Day-to-Day Control Provide senior operational oversight across the student accommodation portfolio, ensuring consistent standards, policies and procedures are applied at site level. Act as the primary escalation point for complex operational issues, ensuring swift resolution and minimal disruption. Support the Head of Operations in driving performance against key operational KPIs including occupancy, debt management, compliance, customer satisfaction and cost control. Maintain operational rhythm through structured reporting, site reviews, audits and performance meetings. Deputise for the Head of Operations as required. Compliance, Governance & Risk Hold day-to-day accountability for operational compliance across the estate, including health & safety, fire safety, statutory inspections and regulatory obligations. Ensure all sites operate in line with ANUK / National Codes, internal policies and statutory requirements. Oversee compliance tracking, audits and action plans, ensuring risks are identified, managed and closed out in a timely manner. Support incident management, investigations and root-cause analysis where required. Work closely with FM partners, contractors and site teams to ensure compliance responsibilities are clearly understood and delivered. Mobilisation, Implementation & Projects Lead and coordinate the operational mobilisation of new sites, acquisitions and management transitions. Own mobilisation plans, checklists, timelines and readiness reviews, ensuring robust and risk-managed handover into operation. Oversee the implementation of new systems, processes and platforms, ensuring effective adoption across operational teams. Support refurbishment, improvement and lifecycle projects, ensuring operational impacts are planned, communicated and managed. Act as the operational interface between development, asset management, contractors and site teams during mobilisation and project phases. People Leadership, Training & Capability Provide direct leadership and operational support to Area Managers, General Managers and site leadership teams, as agreed with the Head of Operations. Ensure clear role expectations, accountability and performance standards across operational teams. Lead the development and delivery of operational training frameworks, induction programmes and competency development. Support performance management, succession planning and talent development across the operational structure. Promote a strong culture of accountability, professionalism, safety and resident focus. Commercial & Performance Support Support commercial performance through strong operational delivery, customer experience and re-booking execution. Work closely with sales, marketing and finance teams to ensure operational activity supports occupancy and income targets. Monitor operational expenditure, contractor performance and value for money. Identify inefficiencies, risks and opportunities for continuous improvement across the portfolio. Stakeholder & Brand Representation Act as a senior operational representative of the brand with internal and external stakeholders including universities, partners, contractors and regulators. Ensure brand standards and service expectations are embedded consistently across all sites. Support the Head of Operations in the ongoing development and scaling of the student accommodation brand.

Technical Services Manager - Smoke Control & AOV Systems Location: London Salary: 50,000 to 60,000 PA DOE Role Overview This role is responsible for identifying and developing opportunities for remedial works, system upgrades, and replacement projects across smoke control and AOV systems. Working closely with clients, engineers, and operational teams, you'll turn technical findings from inspections, surveys, and maintenance activities into practical solutions that improve system performance, compliance, and safety. The role combines technical knowledge with a commercial mindset, helping customers understand their options while ensuring projects are scoped, priced, and delivered successfully. Key Responsibilities Identify opportunities for repairs, upgrades, and replacement works within existing client sites. Review survey reports, engineer recommendations, and inspection findings to develop practical solutions. Prepare quotations and proposals for remedial works, system upgrades, and new installations. Ensure solutions meet fire strategy requirements and are practical to deliver. Work closely with engineers and project teams to support successful delivery of works. Build strong relationships with customers, providing technical advice and guidance on system performance and compliance. Support business development and account management teams in growing existing accounts and winning new business. Provide technical support during installations, commissioning, and fault-finding activities when required. Act as a technical point of contact for smoke control and AOV-related enquiries. Skills & Experience Experience working with smoke control, AOV, or related life safety systems. Good understanding of system upgrades, remedial works, and replacement projects. Ability to survey, scope, and price technical works. Understanding of fire strategies, cause-and-effect requirements, and compliance standards. Strong communication skills and confidence working directly with customers. Commercially aware with the ability to identify opportunities and deliver value for clients. Experience within facilities management, building services, fire protection, or technical services environments. What Success Looks Like Winning and delivering remedial works and upgrade projects. Building strong customer relationships and identifying new opportunities. Producing accurate quotations and achieving good conversion rates. Working effectively with operational and commercial teams. Delivering commercially successful projects that meet customer expectations. Full UK Driving Licence required Apply now to find out more & take the next step in your career! TJCOM

Job Description: JOB DESCRIPTIONSite Manager ConstructionRole Overview As Site Manager, you will take full responsibility for the management and supervision of construction projects. You will ensure all works are delivered safely, efficiently, and in line with client requirements, project programmes, and company standards. Reporting to the Contracts Manager, you will coordinate site teams, manage resources, and liaise with all key stakeholders throughout the project lifecycle. Core Values Integrity Act with honesty and strong ethical standards while fostering positive working relationships. Respect Promote trust, accountability, and teamwork across all levels. Pride & Passion Take ownership of your contribution and demonstrate commitment to excellence. Quality Deliver work in accordance with QEMS and industry best practices. Innovation Embrace new methods to improve efficiency and support continuous improvement. Key Responsibilities Lead and supervise construction activities to ensure projects are delivered on time, within budget, and to required quality standards. Liaise with clients, consultants, design teams, and supply chain partners to ensure alignment on objectives and progress. Monitor project costs, margins, and resources in collaboration with Quantity Surveyors. Review designs and identify value engineering opportunities to improve efficiency and reduce costs. Prepare and manage site documentation, including reports, drawings, schedules, and lookahead programmes. Coordinate subcontractors and suppliers to ensure smooth site operations and programme adherence. Record and communicate site instructions, updates, and issues effectively. Conduct regular safety inspections and ensure full compliance with HSE regulations and company policies. Maintain quality control in line with QEMS procedures and proactively resolve issues. Anticipate risks and challenges, implementing solutions to maintain progress. Support contract processes, permits, and project close-out, including snagging and defects using Audit Brick. Build and maintain strong relationships with internal teams and external stakeholders. Note: Responsibilities may evolve in line with business needs. Continuous Improvement & Leadership Identify challenges and implement innovative solutions to improve project delivery. Contribute to the development and improvement of QEMS procedures. Promote collaboration and teamwork across all stakeholders. Ensure compliance with company policies, procedures (including IP06), and professional standards. Participate in training and continuous professional development initiatives. General Requirements Maintain strict confidentiality of company and client information. Communicate professionally in both written and verbal formats. Demonstrate strong organisational skills and the ability to prioritise workloads. Perform effectively under pressure and meet tight deadlines. Adhere to company values, processes, and QEMS standards. Report any visits from external agencies (e.g., HSE) to line management immediately. Person SpecificationQualifications (Essential) SMSTS CSCS Managers & Professionals Card Scaffold Awareness First Aid Experience & Skills (Essential) Strong attention to detail Leadership and team management skills Excellent communication and customer service skills Ability to work collaboratively Knowledge of construction and building processes Flexible and adaptable approach Ability to work under pressure and accept feedback Basic IT and digital competency Experience (Desirable) Previous experience in the construction industry Certifications (Essential) Valid CSCS Card SMSTS First Aid at Work Manual Handling Fire Marshal Asbestos Awareness Environmental Awareness Abrasive Wheel PASMA RAMS Safe Working at Height & Temporary Works Awareness

Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm (on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud indicators What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry The ability to deal with challenging customers and third-party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process, or once you're part of the team, just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role.

Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm (on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud indicators What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry The ability to deal with challenging customers and third-party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process, or once you're part of the team, just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role.

£85k earning - Fire Alarm Account Manager/ Surveyor/ Sales Engineer - Warm business, Be a Key Account Manager - Home Based in South East for London area - MUST have Fire alarm experience quoting. surveying, advising, etc Progress into from Fire alarm background or get a warm sales role if you sell or Account Manage already (and are technical with Fire Alarms/ BS5839 knowledge and like helping Fire customers - can encourage sales from clients in London) Benefits of being a Key Account Manager (can progress if know Fire Alarm systems/ BS5839) Warm and given accounts to drive Key facilities accounts and customers to visit 2-3 days surveying sites and meeting customers, 2-3 days working from home or office Up to £85000 with c. £30k commission Up to £55000 salary (dependant on experience in Fire alarms/ Sales, etc) This Fire systems company will progress or add FIA courses (if you know Fire alarm systems standards), if you want to move into sales from another Fire Alarm position in Sales, Surveying, advising clients, Surveyor, designer, estimator or fire alarm engineer background Requirements to be a Surveyor/ Sales Engineer - Warm business, Key Account Manager Ability to survey to Fire Alarm standards (e.g. BS5839) so can recommend solutions or requirements to clients you visit You could be a Fire Alarm Engineer, Surveyor, Designer, Technical Manager or key account manager, sales BDM or systems seller now Based - Flexible as home based in South East (could live in Hertfordshire, North London, East London South London, West London, Essex, Surrey, Kent, Berkshire, etc for 2-3 days in London for surveying and meeting clients as needed to drive business) Contact Me - If you are in Fire Alarm role and would like to use skills and help customers more. Great earnings, progress, warm business and support here. Apply or contact Steven Eley - Fire and Security careers - Eley Solutions Ltd

1. Responsibility for assisting in managing the college office, including: Operate and manage the main college reception Co-ordinates and supervise the work of office staff and to ensure the college office is organised efficiently. Liaising with line manager relating to work to be undertaken by the office Assisting with monitoring the induction of any new member of the office staff. Deputising for the line manager in relation to the above duties, in her/his absence. Organise the administration of new admissions and assist the Headteacher in arranging parental interviews and appeals. General word processing. Provide administrative support in organising safety procedures, including fire drills. Oversee the general administration of college dinners. 2. Assisting in the maintenance of the various college computerised databases of pupil and staff information, including: Maintaining the college's database of pupil attendance records, liaising with teachers and the Education Welfare Officer as appropriate. Providing assistance with other information databases during the busiest times of the year Be responsible for keeping accurate records of absences and holiday entitlements for office staff. 3. To provide administrative support to the college teachers as appropriate, including: Assisting the teacher in all aspects of her/his role, including contacting parents and pupils where necessary, liaising with the teacher on outcomes Attending meetings on issues as and when required and taking notes / minutes. In liaison with the teacher, maintaining a confidential filing system. Coordinating annual review administration. 4. Financial Administration. To be responsible for accounting procedures in the college as regards to College dinner monies and uniform receipts

Fire or Security Sales BDM - c. £45-65k with £80k-£120k OTE (Have you sold Security or Fire Alarm Systems or Service Contracts for a FIA/ BAFE/ NSI, SSAIB or NACOSS installation or Service company in the UK?) REQUIREMENT - Fire Alarm Sales or Security Sales BDM, Sell Fire and security You would have experience of selling systems or servicing of Fire & security (or one of) - Fire Alarm , Security Systems (CCTV, Intruder, Access Control), EAS ( Electronic Article Surveillance ), Lone Worker (Staff Attack, Staff Protection), Security Guarding (Physical security) solutions or similar Fire or Security offerings. LOCATION - be commutable when needed to Head office in Derby area (so can be Hybrid, Home Based in Nottinghamshire, Leicestershire, Birmingham, South Yorkshire, Derbyshire, West Midlands, East Midlands, Cheshire, North West, Yorkshire, Northamptonshire (Midlands/ North) etc BENEFITS - Security Sales/ Business Development Manager (Fire, Security , EAS, CCTV, etc If you've sold fire systems, Security Systems for a NACOSS, NSI, SSAIB, FIA or BAFE or similar company, & want rewards, Apply! Flexibility to sell to and win Installation or Service sales/ Maintenance Contracts Nationally or locally - Retail, Education, Carehomes you choose customers Uncapped OTE - Matters if your a BDM! No limits earnings £80k - 120k+ (%'s and boosts to make it exciting and reward you! Benefits package Car Allowance c. £800pm (Treat yourself) Strong Fire and Security delivery so can support your fire and security clients Nationally. Design Support (to help with technical solutions) Research Support Generation (Help you win customers) Account Management Support (so you can keep selling) Amazing offices, and team you can learn from Progression as forming niches and wanting leaders Company High Profit, and Can do attitude on their way! Join a Team - Work remote or with clients and come back too office for best in class video calling and support team Call Steve Eley - Leadership and Sales Consultant - if love winning new Fire and Security, Security Systems or have sold service / maninteance contracts please apply

Fire Alarm Account Manager Salary: £50,000 - £60,000 basic with £85,000 OTE + 33 Days Holidays, etc Location: South East England (e.g., London, Surrey, Sussex, Kent, Berkshire, Buckinghamshire, Essex, Middlesex or similar places you could live for South) About Us: We are dedicated to connecting top talent with the best opportunities in the market and are seeking a Fire Alarm Account Manager or Business Development Manager keen to account manage for our client who has successful team and too many clients and so this opportunity exists to develop fire alarm sales. Role Overview: We are seeking a dynamic and experienced Fire Alarm Account Manager/ Key Account Manager/ Regional Account Manager or National Account Manager to join our clients team and we are flexible on location to find a Fire Alarm Sales person with right attitude and ability to develop national account, key account or regional accounts. The ideal candidate will be responsible for managing and growing client accounts, ensuring the highest level of customer satisfaction, and driving sales within the designated regions as fire service sales, National Account Manager alongside good team Key Responsibilities: if you have been Major Account Manager/ National Account Manager - Fire Service Sales/ Fire system Sales/ Fire Alarm Sales or Fire and Security Sales - for this Fire Account Managers role in SOuth East Develop and maintain strong relationships with existing national clients. Identify and pursue new business opportunities within fire alarm sector. Provide expert advice and solutions to clients regarding fire alarm systems). You will have design support, so don't need to be totally technical however MUST have sold Fire Detection before) Prepare and present proposals, quotes, and contracts to clients. Achieve and exceed sales targets and KPIs and get commission for doing it. Collaborate with internal teams to ensure seamless service delivery. Stay updated on industry trends, products, and competitors. Requirements: if you have been Account Manager - Fire Alarm Proven experience in account management within the fire alarm or or Fire and security industry. Strong sales and negotiation skills. Excellent communication and interpersonal abilities. Home based with the ability to travel to Client when needed in London and the South East Valid driving license. What We Offer: if you have been Major Account Manager - Fire Alarm c. £60k (possibly more) salary with excellent OTE potential. £75k-£95k realistic if you have sold fire systems/ been fire alarm account management Others in team are overachieving targets and so join success Comprehensive benefits package including 24+ days holiday. Opportunities for professional growth and development. Supportive and collaborative work environment. Full permanent benefits Supportive team and design support Leads and given accounts How to Apply: If you are passionate about the fire alarm industry and have a proven track record in Fire ALarm account management, we would love to hear from you. Please send your CV, call directly or apply through our website.

Principle Accountabilities: 1. Responsibility for assisting in managing the school office, including: Operate and manage the main school reception Co-ordinates and supervise the work of office staff and to ensure the school office is organised efficiently. Liaising with line manager relating to work to be undertaken by the office Assisting with monitoring the induction of any new member of the office staff. Deputising for the line manager in relation to the above duties, in her/his absence. Organise the administration of new admissions and assist the Headteacher in arranging parental interviews and appeals. General word processing. Provide administrative support in organising safety procedures, including fire drills. Oversee the general administration of school dinners. Ensure stationary/stock cupboard and first aid supplies are ordered in a timely manner and adequate stock levels maintained 2. Assisting in the maintenance of the various school computerised databases of pupil and staff information, including: Maintaining the school's database of pupil attendance records, liaising with teachers and the Education Welfare Officer as appropriate. Providing assistance with other information databases during the busiest times of the year Be responsible for keeping accurate records of absences and holiday entitlements for staff. 3. To provide administrative support to the school teachers as appropriate, including: Assisting the teacher in all aspects of her/his role, including contacting parents and pupils where necessary, liaising with the teacher on outcomes Attending meetings on issues as and when required and taking notes / minutes. In liaison with the teacher, maintaining a confidential filing system. Coordinating annual review administration. 4. Financial Administration. To be responsible for accounting procedures in the school as regards to School dinner monies and uniform receipts.

Position: Business Development Manager South Central Job ID: 3581/1 Location: South Central Rate/Salary: OTE £80,000 £100,000 Benefits: 25 days annual leave (rising to 27 after 3 years) + bank holidays, Group pension scheme (enhanced contributions after 3 years), Private medical insurance (after probation), Life assurance (after probation), Type: Permanent, Full-Time HSB Technical Ltd is a specialist recruiter within the Fire & Security, Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors . We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Business Development Manager South Central Typically, this person will be responsible for developing and growing regional sales across the South Central territory, managing key customer accounts, generating new business opportunities, and strengthening strategic supplier relationships within the electronic security distribution market. HSB Technical s client is an established and well-regarded business entity operating within the electronic security distribution sector. Duties and responsibilities of the Business Development Manager South Central: • Account manage existing customers, driving increased revenue and market share. • Generate new business opportunities through proactive outreach and collaboration with internal sales support teams. • Re-engage lapsed accounts and identify new commercial opportunities within the region. • Conduct a minimum of 8 customer visits per week, independently or alongside strategic suppliers. • Attend trade shows and quarterly sales meetings as a key regional representative. • Maintain close relationships with Tier 1 and Tier 2 suppliers to align on customer strategy and growth plans. • Collaborate with internal support teams on reporting, account planning, and sales strategy. • Maintain accurate and up-to-date records within the CRM system. • Promote a culture of trust, performance, and integrity in all customer and internal interactions. Qualifications and requirements for the Business Development Manager South Central: • Proven field sales experience within the electronic security distribution industry or similar technical sales environment. • Strong negotiation, communication, and presentation skills. • Commercial awareness with a clear understanding of profit-driven sales. • IT literate and experienced in using CRM and reporting tools. • Highly organised, numerate, and detail-oriented. • Sales qualifications or formal sales training (desirable). • Experience using Microsoft Dynamics and/or Salesforce (desirable). This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.

To assist the Head of Finance & Procurement and Finance Manager in providing a full and quality financial management service to the Chief Executive Officer and all Budget Managers within the service. Client Details The organization is a reputable public sector entity dedicated to serving the community with a focus on accountability and efficiency. They are an organization offering an inclusive and collaborative work environment. Description Providing financial management advice and guidance at meetings with Budget Managers and others as required To work with budget holders to develop robust monthly financial forecasts, outlining key risk and issues and undertaking variance analyses Support the production of monthly financial reports, the Statement of Accounts and annual budgets. To attend meetings with budget holders and other stakeholders as required To support transformation and improvement work within the department and across the organization as required Supporting the identification and monitoring of savings Carrying out the above within professional accounting guidelines and standards Assist with the development, implementation and documenting of procedures Assist with the development and implementation of training for Budget Managers Liaise with internal and external auditors and inspector To use the relevant Financial System in accordance with instructions and maintain the integrity of the accounts To deputise for the Finance Manager and Principal Accountant when required To uphold and actively promote the equality and diversity policies of the West Midlands Fire Service. To work within the health and safety policies of the West Midlands Fire Service. To undertake all other accountabilities detailed within the Role Profile and Behavioural Framework for the post. Profile A successful Finance Liaison Officer should have: Educational background or qualification in accounting, finance, or a related field. Experience in financial reporting and analysis within the public sector. Proficiency in financial software and tools relevant to accounting and finance. Excellent attention to detail and strong organisational skills. Ability to work collaboratively in a team and liaise with multiple stakeholders. Job Offer Flexible hybrid working arrangements to support work-life balance. Opportunity to gain valuable experience within the public sector in Birmingham. A supportive and inclusive work environment. This is a temporary role offering a fantastic opportunity for a skilled Finance Liaison Officer to contribute to a vital public service. If you meet the requirements, apply now to take the next step in your career!

Ashberry recruitment are currently recruiting a property service manager for a well established housing association in West Yorkshire. In this role, the successful candidate would be expected to oversee the Intensive housing management (IHM) functions at all of the the services ran by the housing association. You would be accountable to: The Head of Service/chief Executive Working hours: 35 hours per week working flexibly Monday to Friday 9am-6:30pm Annual Leave: 20 working days plus 5 days after successful completion of Probationary period plus 8 public holidays THE ROLE WILL INCLUDE; To be the safeguarding and health and safety lead for the organisation. Conducting health and safety visits to properties alongside tenancy management officer and support staff at each service. To identify any health and safety or safeguarding issues and work to resolve with the relevant teams. To liaise with our landlord partners when taking on new properties and ensuring that all paperwork is completed, health and safety standards are met before leases are signed by Heads of Service. (HOS) To ensure stock condition surveys and any new leased accommodation standards checks are completed in conjunction with service managers and all paperwork is uploaded to relevant accommodation folders. To ensure maintenance spreadsheets are audited on a weekly basis and any issues identified are followed through with the relevant team until signed off. To ensure any risk assessments associated with accommodation and or office spaces are reviewed in line with policies and procedures and any issues identified are resolved within time scales. To assist HOS with ensuring that we are complying with all quality assurance by auditing the service practices annually , relating to BQAF and SHIP standards. To work with the Head of Service to complete annual CHAS accreditation and work with HOS to ensure any other accreditations are carried out. To work with the Business Support Manager to organise and host quarterly Speakout forum meetings with Service Users in relation to Intensive housing management, accommodation standards and the organisations Speakout charter. To review IHM related policies and procedures as per the timetable for reviews. INTENSIVE HOUSING MANAGEMENT; To ensure that void properties are turned around and re let within agreed timescales as per key performance indicators for each service. To audit void spreadsheet on a fortnightly basis and discuss any issues with relevant service managers/team leaders. To comply with and ensure teams are working within the Organisation's Referrals & Allocations Policy and procedures in order to maximise occupancy levels and minimise voids. To promote key health and safety policies that protect and safeguard service users as part of our duty of care to vulnerable people. Ensure our Health and Safety Policy and procedures e.g. inspections and tests are carried out across our services in a robust and responsive way to ensure that we can promote a safe environment for our service users to live in. To oversee the buildings are safe and protected from direct or indirect harm. Liaising with relevant building owners or landlord representatives to ensure that our schemes are maintained to a high standard and do not pose any risk to our service users and/or wider community. To audit repairs spreadsheets on a fortnightly basis to ensure all repairs are carried out within timescales. To ensure all properties have an up-to-date annual fire risk assessment in place. To audit the fire reporting spreadsheet on a fortnightly basis to ensure all FRA's are up to date with a clear review date. Ensure staff and service users understand and abide by the fire evacuation procedures. To keep informed of any changes in legislation relating to fire. To work in conjunction with the Council and hostel service manager to ensure that an annual FRA is completed and all actions and remedial work is carried out within timescales. To audit the annual testing spreadsheets to ensure all properties are compliant with all risk assessments required within timescales. To work in conjunction with service managers to review disaster recovery strategies for dispersed accommodation and hostel service on an annual basis. Report any concerns you may have around serious health and safety issues to HOS in order that they can be dealt with as a priority. WHAT IS EXPECTED OF YOU IN THIS ROLE; 1. To have strong leadership skills - to be able to lead from the front. Deploying resources effectively and efficiently in order to meet business objectives and fulfil team performance targets. 2. Team Building - Raising morale and ensuring that everyone is doing their bit to pull as a team and ensure that quality services are being delivered in a fair and consistent manner. 3. Effective support - to be able to guide and support staff in delivering a high standard of intensive housing management services. 4. To apply effective problem solving skills and initiating a project management approach that identifies a problem, apply a solution, implement and monitor effectiveness. 5. To apply strong communication skills that clarifies work tasks and expectations of role/responsibility. 6. To be able to respond to crisis and emergency situations in a calm and responsive manner. 7. To promote health and safety and safeguarding at every level in terms of accommodation, staff, service users and the working environment. 8. To work collaboratively within the management team to ensure that management performance targets and business objectives across the organisation are fulfilled within clear timescales. YOU MUST - - Have previous experience working in the supported housing sector - A full UK driving license - Previous experience in property management - Knowledge of health and safety regulations and Safeguarding procedures - Have a CIH Level 4 or equivalent, or be willing to undertake the relevant training to achieve this.

LS Fire Group require a dynamic, and results orientated Internal Sales Executive. The role is a mix of handling inbound sales enquiries, generating quotes, and following up with outbound calls to develop customer accounts and drive sales growth. The candidate will also provide group level support to our local business managers by identifying opportunities for sales from within our existing pool of customers. Responsibilities Making outbound calls to convert live quotes to sales. Following up lapsed quotes and missed opportunities. Handling inbound sales calls and web enquires. Producing quotations and liaising with the appropriate teams for specialist pricing. Building relationships with customers and identifying cross-sell opportunities. Making outbound calls cold and warm against targeted lead lists. Using CRM to capture information, process sales, and keep records up to date. Requirements Excellent communication skills both verbal and written. Customer oriented with experience in sales, customer services, or telemarketing. Confident and professional telephone manner. Comfortable using CRM systems and keeping data accurate. Motivated, resilient, and positive under pressure. Reliable and friendly. Remuneration & Conditions Whilst we anticipate an element of home working, candidates are expected to be regularly present in their local office. 37.5 hours per week, some flexibility but must support operations effectively. 22 days flexible + Christmas shutdown + statutory holidays. Basic + commission based on sales converted, with realisitc OTE 40,000. Company Pension Scheme, with Life Assurance. (4 x Basic Salary) Free Onsite Parking. Cycle to Work Scheme. Employee Referral Scheme. Employee Scholarship Scheme. Health & Wellbeing Resources. JOB DESCRIPTION Scope The role is a mix of handling inbound sales enquiries, generating quotes, and following up with outbound calls to develop customer accounts and drive sales growth. The candidate will also provide group level support to our local business managers by identifying opportunities for sales from within our existing pool of customers. Responsibilities Making outbound calls to convert live quotes to sales. Following up lapsed quotes and missed opportunities. Handling inbound sales calls and web enquires. Producing quotations and liaising with the appropriate teams for specialist pricing. Build strong relationships with clients to ensure customer satisfaction, retention, and to identify cross-sell opportunities. Making outbound calls cold and warm against targeted lead lists. Using CRM to capture information, process sales, and keep records up to date. Additional Help to develop more effective methods to communicate with customers. Maintain morale and encourage good working relationships with all personnel through positive contribution. Working alongside sales colleagues, coach and train each other to recognise opportunities to develop sales. Ensure that all work is conducted in accordance with Company standards and that no unethical practices are taking place. Ensure Company image is always maintained. Attend training courses as required for personal development and to keep abreast of changes. Measurables Targets and KPIs exist to suit business requirements. These are focussed on generating new business, quote to order conversions, sales value and volumes, customer satisfaction and profitability. Your performance and percieved success will be assessed against improvements in agreed areas and ongoing business growth.

Lead building and fire safety across a high profile housing portfolio Building and Fire Safety Manager Role: Interim Building and Fire Safety Manager Rate: £600 per day inside IR35 Contract Type: Interim, Full Time Location: Essex, South East England Contract Length: 6 months Working Arrangements: Hybrid, with office attendance required (1 3 days) Closing Date: 17 June 2026 Building and Fire Safety Manager Overview A leading social housing provider is seeking an experienced Interim Building and Fire Safety Manager to oversee compliance across a diverse residential portfolio, including high risk buildings. This role will play a critical part in ensuring all assets meet current legislative standards while strengthening systems, processes and safety culture across the organisation. Building and Fire Safety Manager Key Responsibilities Ensure full compliance with all relevant building and fire safety legislation, regulations and best practice. Develop and implement policies, procedures, management plans and operational workflows. Lead the implementation of a comprehensive Building Safety Management System. Provide expert advice and support to Accountable Persons and the Principal Accountable Person. Oversee the development and delivery of Building Safety Case Reports and supporting evidence. Ensure Fire Risk Assessments are completed, reviewed and actioned effectively. Manage and monitor all fire and building safety actions through to completion. Establish performance monitoring systems and report on key performance indicators. Support the development of resident engagement strategies relating to building safety. Manage complaints relating to fire and building safety, ensuring appropriate corrective actions. Maintain accurate, robust and auditable building safety records. Building and Fire Safety Manager Essentials Essential Degree in Fire Engineering, Building Construction, Building Surveying or a related discipline Level 4 qualification in fire safety Membership of a professional body such as IFE, IFSM, RICS or IOSH Extensive experience managing building and fire safety compliance Strong experience working with high risk residential buildings In depth knowledge of building and fire safety legislation and its practical application Proven experience managing Fire Risk Assessments and associated remedial actions Experience managing contractors, consultants and compliance programmes Desirable Experience within a social housing provider Experience supporting Accountable Persons under the Building Safety Act Strong track record of implementing safety management systems How do I apply for this Interim Building and Fire Safety Manager position? If this Interim Building and Fire Safety Manager role is of interest to you, or you know someone who might be a good fit for this position, click apply and enter your details with your updated CV. We would like to attract talent from all corners of the Property world for this role. Our commitment is to an equitable recruitment process, so feel free to apply in any way that suits you, via WhatsApp, video message, CV, the more creative the better.

Account Manager Location: Winsford, Cheshire Salary: 35,000 - 45,000 per annum (DOE) Job Type: Full-Time, Permanent The Opportunity Chase Taylor Recruitment are working on behalf of a well-established and growing manufacturer within the door and joinery sector who are looking to recruit an experienced Account Manager to join their team. This is an excellent opportunity for a customer-focused professional with experience in account management, sales support, project coordination or customer service within a manufacturing, construction, building products or joinery environment. The successful candidate will act as the primary point of contact for customers, ensuring orders are managed accurately and delivered successfully while maintaining strong client relationships and supporting business growth. Key Responsibilities Develop and maintain strong, long-term relationships with existing customers. Act as the main point of contact for all client account enquiries and requirements. Produce accurate internal job sheets, ensuring all order specifications are captured correctly, including dimensions, finishes, fire ratings, glazing, ironmongery, frames and delivery requirements. Liaise with customers to confirm order details, resolve queries and manage any changes throughout the order process. Coordinate stock and material requirements, working closely with suppliers regarding pricing, availability and lead times. Collaborate with internal departments including sales, production and operations to ensure smooth project delivery. Manage job schedules, production priorities and customer deadlines. Ensure products are delivered in line with customer expectations and agreed timescales. Identify opportunities to increase sales and develop existing customer accounts. Handle customer concerns, complaints and escalations professionally and effectively. Provide regular updates and communication to customers throughout the project lifecycle. Skills & Competencies Strong account management and relationship-building skills. Excellent customer service and communication abilities. Effective project coordination and organisational skills. Planning and scheduling experience. Commercial awareness and business development aptitude. Strong problem-solving skills. Stock management and order processing experience. High attention to detail and accuracy. Competent IT skills, including Microsoft Office and order processing systems. Experience Required Previous experience in account management, customer service, sales administration, project coordination or a similar customer-facing role. Experience within the doors, joinery, manufacturing, construction or building products sector would be highly advantageous. Knowledge of internal doors, fire doors, frames, glazing, ironmongery or doorsets is desirable. Experience liaising with customers, suppliers and production teams. Strong administrative and organisational capabilities. What's on Offer Competitive salary of 35,000 - 45,000 depending on experience. Opportunity to join a reputable and growing manufacturing business. Supportive team environment with close collaboration across departments. Long-term career development opportunities. Permanent, full-time position