339 jobs found

Role: Digital Service Desk Team Leader Type: Contract Inside IR35 Location: Norwich OR Chelmsford Mod of work: Onsite JOB SUMMARY Key Responsibilities: Provide line management and supervision for band 4 and 5 Service Desk Analysts, including appraisals, development plans, and performance management. Managing the full life cycle of incidents and requests, ensuring quality triage, escalation, and resolution. Acting as the first point of senior escalation for Band 4-5 Service Desk staff and users. Overseeing team ticket queues, ensuring SLA compliance and workload distribution. Providing technical support and escalation during high-demand periods and Major Incidents (MIs)/Digital Business Continuity Incidents (DCBIs). Managing team rotas, providing coaching, and contributing to staff performance and development. Ensuring quality and currency of team-authored knowledge base articles and specialism ownership. Coordinating with SACM and project teams to ensure smooth service transitions and configuration updates. Leading service improvement initiatives and identifying recurring issues for problem management. Monitoring compliance with IG, security, and audit requirements across Service Desk operations. Deputising for the Service Desk Manager and other managers as required, and producing operational performance reports. Contributing to Trust-wide digital service initiatives, including governance and continuous improvement. Ticket and Queue Management Oversee incident life cycle: Ensure timely triage, classification, and escalation of incidents and service requests. Monitor dashboards: Proactively monitor ITSM/ESM wallboards and reports, addressing delays or SLA risks. Senior escalation: Act as the escalation point for complex, urgent, or high-profile issues from Band 4-5 staff. Facilitate resolution: Coordinate with infrastructure, applications, and SACM teams to expedite resolution. Oversee queues: Responsibility for monitoring team queues for SLA compliance, overdue tickets, and quality of documentation. Drive performance: Ensure workload distribution is effective and team performance metrics are met. Quality assurance: Review tickets for accuracy, resolution quality, and adherence to process. Provide reporting: Produce routine and ad hoc performance reports for the Service Desk Manager. Customer Service and Communication Promote service excellence: Ensure high standards of communication and professionalism in all interactions. Manage expectations: Communicate delays or risks to users and stakeholders in a timely and constructive manner. Resolve complaints: Investigate and respond to user complaints or dissatisfaction,escalating only when necessary. Provide reports of customer complaints and their resolutions to the Service Desk Manager, to facilitate process changes and team learning. Team Management and Mentoring Line management: Line manage Band 4 and Band 5 Service Desk Analysts, including performance review and development planning. Manage rotas: Plan and maintain resourcing rotas to ensure adequate coverage of core service hours. Support development: Coach, mentor, and support team members in their professional growth. Deputise as needed: Act as deputy for the Service Desk Manager and other Digital managers as required. Technical Support and Service Delivery Support service delivery: Provide senior technical support as needed, especially during high-demand periods. Manage escalations: Review and ensure timely escalation of unresolved or incorrectly triaged incidents. Collaborate with ITIL functions: Work with Service Desk, ITIL, and SACM Managers to ensure service quality. Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Strategy Analyst Location: Coventry HQ Salary: 45,000 - 55,000 DOE Contract type: 12 month Fixed Term Contract Working hours: Full time, 40 hours per week, Hybrid Working About the role We are looking for a proactive and analytical PMO & M&A Integration Analyst to support post-acquisition integrations, business improvement initiatives, and strategic projects. This is an exciting opportunity for an individual who enjoys working across multiple business functions, managing complex projects, and using data-driven insights to drive operational improvements. The successful candidate will play a key role in ensuring the smooth integration of acquired businesses, tracking performance, and delivering initiatives that maximise value and support the continued growth of the organisation. Responsibilities M&A Integration Support planning and execution of post-acquisition integration projects. Coordinate activities across Finance, HR, IT, Operations, Procurement, and other functions. Track integration milestones, risks, actions, and synergy delivery. Prepare integration reports and updates for senior management. PMO & Business Improvement Support delivery of business improvement and operational excellence initiatives. Maintain project plans, governance documentation, and performance dashboards. Monitor project progress, risks, budgets, and key deliverables. Prepare steering committee materials and management reporting. Identify opportunities to improve processes, efficiency, and ways of working. Analysis & Reporting Analyse operational and financial data to support decision-making. Develop reports, dashboards, and presentations for stakeholders. Support business cases, benefits tracking, and project evaluations. Requirements 2-5 years' experience in PMO, consulting, project management, business transformation, M&A integration, or a related field. Strong analytical, organisational, and problem-solving skills. Advanced Excel and PowerPoint skills. Excellent stakeholder management and communication abilities. Experience managing multiple projects and priorities in a fast-paced environment. Why join? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to creating a diverse and inclusive culture where everyone can thrive. We're proud to have been recognised as Employer of the Year and Sustainable Company of the Year at this year's Landscaper Awards, reflecting our commitment to supporting our people while delivering a more sustainable future. What they offer Career development: We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Meaningful impact: Contribute to projects that make a real difference in the community and environment. Competitive benefits package: We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. Benefits Annual leave: Up to 25 days holiday plus bank holidays. Family-friendly policies: Enhanced maternity and shared parental leave. Health Care Cash Plan: Private health and insurance cover opt in. Employee Assistance Programmes: Support for personal and professional challenges. Voluntary benefits: Discounts on retail, holidays, gym memberships, and more. Financial wellbeing support: Resources to manage your finances. Competitive pension scheme: Secure your future. Recognition schemes: Colleague of the month and annual awards. Volunteering policy: Two days per year to support a cause of your choice. Mental health support: Comprehensive resources and support. About our client We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. We understand what it means to grow. Our history dates back to 1919, and today, with a turnover of 250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Associate Principal, Customer Success Major Accounts Who we are GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData Healthcare is GlobalData s largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role The Associate Principal, Customer Success Majors leads GlobalData Healthcare s most strategic and highest-value client relationships. Sitting at the senior end of the Customer Success career path, the role combines hands-on ownership of a concentrated book of crown-jewel Majors accounts with leadership responsibility for the Majors Customer Success pod setting the standard for how value is delivered, retained, and grown across our largest pharmaceutical, biotech, and life sciences clients. This is a senior, commercially-minded role accountable for protecting and expanding a material share of GlobalData Healthcare s ARR. The Associate Principal is the trusted strategic partner to senior client stakeholders, ensuring GlobalData is positioned as indispensable, billable infrastructure embedded in the client s decision-making not a discretionary subscription. What you ll be doing Strategic Account Leadership Own the most strategic Majors relationships act as the senior point of contact and trusted advisor to C-suite and senior decision-makers across a concentrated portfolio of high-ARR accounts. Build and execute strategic account plans develop multi-year value and growth roadmaps for each named account, mapping stakeholders, use cases, risks, and white-space opportunity. Retention & Commercial Growth Protect and grow ARR own renewal and retention outcomes for the Majors book, driving Value Retention Rate (VRR) and Volume Renewal Rate while partnering with Account Management on upsell and cross-sell. De-risk renewals early identify at-risk accounts through leading indicators (usage, sentiment, LOR), and lead structured re-onboarding and save interventions well ahead of the renewal window. Customer Lifecycle & Value Realisation Drive the full lifecycle Sign Onboard Embed Renew ensuring every Majors account reaches deep, sticky adoption within the first 90 days and sustains it thereafter. Embed measurable value connect GlobalData s intelligence to client workflows and business outcomes, and capture proof of value through Likelihood-to-Renew (LOR) scoring and documented impact. Pod Leadership & Cross-Functional Influence Lead the Majors CS pod coach, mentor, and set quality standards for Senior Customer Success Executives, modelling best-practice account leadership. Partner cross-functionally work closely with Sales, Account Management, Product, and Analyst teams to resolve escalations and channel client needs into the business. Insight, Reporting & Voice of Customer Maintain a single source of truth keep account health, risk, and activity current in Planhat and Salesforce, ensuring accurate forecasting of renewals. Surface intelligence analyse usage and conversation data (e.g. via Gong) to identify churn drivers, expansion signals, and competitive/AI-displacement threats, feeding insight back to leadership. What we re looking for Essential Substantial experience (typically 7+ years) in Customer Success, Account Management, or strategic client management within a B2B data, intelligence, analytics, SaaS, or professional-services environment. A demonstrable track record of owning and growing high-value enterprise relationships and personally carrying retention/renewal accountability. Domain knowledge of the pharmaceutical, biotech, medical device, or wider life sciences sector. Experience managing C-suite and senior stakeholder relationships in complex, multi-stakeholder organisations. Commercial acumen confident discussing value, ROI, and renewal commercials, and partnering with Sales on expansion. Experience coaching or leading other CS / account professionals, formally or informally. Desirable Familiarity with Customer Success tooling (Planhat or similar), Salesforce, and conversation-intelligence platforms (e.g. Gong). Exposure to renewals operations, health-scoring frameworks, or CS transformation / operating-model design. In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Business Systems Support Analyst Newbury, Berkshire £35,000 - £45,000 + profit share + 25 days holiday. Office-based, with occasional travel as needed. Are you someone who enjoys solving problems, improving systems, and making a real difference across a business? This is a fantastic opportunity to join a growing, cash-rich organisation in a hands-on business systems support role, where your input will help keep key systems running smoothly and drive continuous improvement. You'll work closely with internal teams and external suppliers, supporting core systems across the business and playing an important part in releases, enhancements, issue resolution and user support. If you like variety, responsibility and the chance to work across different departments, this could be the next step you've been looking for. Key responsibilities Provide day-to-day support and administration for key business systems, including ERP, CRM and reporting platforms. Coordinate with external suppliers to manage system updates, patches, deployments and scheduled releases, ensuring changes are tested, documented and delivered with minimal disruption. Work with internal teams across Sales, Procurement, Operations and Finance to gather requirements, support enhancements, resolve issues and contribute to business initiatives. Maintain system documentation and user guides, support UAT, monitor performance, respond to incidents, and help ensure data integrity, consistency and security. Contribute to system-related projects and wider process improvement activity across the business. Key skills and requirements Strong problem-solving ability, excellent attention to detail, and the confidence to manage multiple priorities in a busy environment. Clear communication skills, with the ability to work effectively with both technical teams and non-technical users. Good working knowledge of Microsoft Office, particularly Excel, Word and Outlook. Experience in business systems, application support or similar systems-focused roles is desirable. Experience with ERP or CRM platforms such as NetSuite, Sage, Phocas or bespoke systems is highly desirable, along with exposure to Power BI, basic SQL, PowerShell, Linux, ITIL or project methodologies. A full UK driving licence is essential, as occasional travel to other sites or supplier locations will be required. Pool cars are used for visits to other sites. What's on offer You'll receive a competitive salary, access to the company's profit-sharing scheme, and opportunities for professional development and career growth. You'll also benefit from structured training across both off-the-shelf and bespoke systems, plus a supportive and collaborative working environment in modern office facilities in Newbury with excellent transport links. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Business Systems Support Analyst, Business Systems Analyst, Application Support Analyst, Systems Support Analyst, IT Service Desk Analyst, ERP Support Analyst, CRM Support Analyst, NetSuite, Sage, Phocas, Power BI, SQL, PowerShell, Linux, ITIL. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Telesales Manager (Working From Home) Salary: 50,000 to 55,000 per annum About the Role We are looking for an experienced and commercially driven Telesales Manager to lead our Customer Care & Sales Operations function. This is a key leadership role focused on delivering an exceptional customer experience while driving sales growth through proactive customer engagement, quoting excellence, and effective follow-up. The successful candidate will build, coach, and develop a high-performing telesales and customer care team, creating a culture focused on service quality, accountability, and revenue generation. You will play a vital role in improving quote conversion, strengthening customer relationships, re-engaging existing accounts, and developing long-term sales opportunities within a complex, technical business environment. Industry experience within metals, manufacturing, or industrial services would be advantageous; however, we are primarily looking for a strong people leader with a proven track record of improving customer experience and sales performance. Key Responsibilities Telesales & Customer Engagement Lead inbound customer interactions, ensuring enquiries are handled professionally and converted into sales opportunities. Oversee quoting activity with a focus on speed, accuracy, and commercial results. Drive structured quote follow-up processes to improve conversion rates and customer retention. Ensure customers receive a high-quality, consultative sales experience. Sales Growth & Account Development Identify opportunities to grow revenue through proactive customer contact and relationship management. Re-engage dormant customers and develop strategies to win back lost business. Maintain strong relationships with key and high-value accounts. Support onboarding activity for new customers, ensuring a positive first experience. Identify upselling opportunities across products, services, and solutions. Team Leadership & Development Recruit, train, coach, and retain a successful telesales and customer care team. Build a positive, high-performance culture focused on customer satisfaction and commercial success. Provide ongoing coaching, feedback, and development opportunities. Motivate a distributed team to achieve individual and business objectives. Operational Excellence Work closely with internal teams including Sales, Purchasing, Logistics, Finance, and Operations to resolve customer issues. Ensure accurate use of CRM, ERP, and sales systems to support quoting, reporting, and customer management. Support pricing processes and commercial decision-making where required. Identify opportunities to improve processes, efficiency, and customer service standards. Performance Management & Improvement Monitor and improve key performance indicators including: Quote conversion rates Response times Customer satisfaction Sales activity levels Revenue performance Provide regular reporting and insights to senior leadership. Lead continuous improvement initiatives across the customer care and sales function. About You You will be an experienced sales or customer service leader who thrives in a fast-paced, customer-focused environment. You will have: Proven experience managing a telesales, customer care, sales support, or service-led team. A strong track record of improving sales performance through customer engagement and follow-up. Experience coaching, developing, and retaining high-performing teams. Excellent communication, organisation, and problem-solving skills. Strong commercial awareness with a customer-first approach. The ability to quickly understand technical products and complex business processes. Experience using CRM and ERP systems. A data-driven approach with a focus on continuous improvement. Experience within metals, manufacturing, engineering, or industrial services is beneficial but not essential. Key Competencies Leadership and team development Customer relationship management Sales execution and conversion improvement Coaching and mentoring Process improvement Commercial decision-making Strong attention to detail Excellent communication skills Key Working Relationships You will work closely with: Purchasing & Logistics Manager National Sales Team Financial Controller Accounts & E-commerce Analyst Senior Leadership Team Additional Information The role may require some travel, including initial travel to North America for training. Responsibilities and reporting requirements may be amended from time to time to meet business needs. Ready to Lead Sales Growth? If you are an experienced telesales leader who is passionate about developing people, improving customer experiences, and delivering measurable commercial results, we would love to hear from you.

Service Transition Coordinator, hybrid (2 days per week on site). Our client, a leading finance company, are looking to hire a contractor from a service design/service transition background. We're looking for a Project Coordinator/Service Transition Analyst to act as the bridge between change and stable operations - ensuring new and changed services land cleanly into BAU, fully supportable from day one. You'll work across delivery, engineering and operations to challenge, shape and validate designs before go-live - making sure nothing is missed and nothing breaks downstream. What you'll be doing: Interrogate changes to business systems - ensuring operational readiness and alignment to IT policy Identify impacts across systems, processes and support models (closing gaps before they become issues) Work closely with architects, engineers and delivery teams to ensure non-functional requirements are baked in (resilience, monitoring, supportability) Support and coordinate design and estimation sessions across Technology Operations Drive clean onboarding into BAU with the right documentation, ownership and support structures in place What we're after: Experience sitting between delivery and operations (service transition / onboarding / service design) Strong analytical mindset - able to spot gaps, challenge assumptions and assess impact quickly Confident engaging with technical and non-technical stakeholders Structured, organised, and comfortable coordinating multiple inputs This is well suited to someone with a solid grounding in service transition or operations who wants to step further into a critical, high-visibility function. Please note, engagement is via umbrella company only; all tax and NI will be deducted at source. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

Powered by Water, Driven by Purpose Pennon Power Limited is a subsidiary of Pennon Group plc. With a steadfast commitment to environmental stewardship and sustainability, Pennon Power Limited is dedicated to developing and operating renewable energy projects that drive positive change in the UK's energy landscape. By harnessing the power of renewable sources, we aim to accelerate the transition to a low-carbon economy while delivering attractive returns for our stakeholders. Ready to make a splash? Join our team today. Project Analyst - Renewable Energy Hybrid Pennon Power We re growing our Pennon Power team and looking for an individual with a commercial and/or technical background to support the delivery and performance of renewable energy projects across the group. This is an exciting opportunity to play a key role in a developing business unit, working across the full lifecycle of projects - from early-stage business cases through to construction, commissioning and ongoing operations. You will be joining an agile team where you ll gain great exposure to innovative ways of working, working collaboratively and play an active role in delivering impactful solutions. This role offers a fantastic opportunity to grow your expertise in a supportive and fast-paced environment. What you ll be doing Supporting delivery of renewable projects (business case through to construction and commissioning) Helping manage operational sites to ensure strong technical and commercial performance Supporting activities including: Power trading contract management Performance tracking and optimisation Forecasting and scenario modelling Working closely with internal teams, external partners and stakeholders Keeping up to date with developments in energy and renewable markets What we re looking for Experience or exposure to the energy or renewable sector Strong commercial awareness (financial modelling, business cases or similar) Understanding of project delivery or infrastructure / construction environments Strong stakeholder engagement skills Degree qualified (or equivalent) with a blend of technical and commercial understanding Why join? Be part of the growth of a new renewable energy business unit Work on innovative, commercially impactful projects Gain exposure across the full project lifecycle and operations Join a fast-paced, evolving sector with real impact Ready to make a difference? Join us as our Project Analyst and help create a workplace where people thrive. We believe in rewarding our people for their hard work and dedication. As our Project Analyst, you'll enjoy: Competitive Salary Based on experience and skills Annual Bonus Scheme Recognising company performance Pension Scheme Helping you plan for your future Flexible Working Options We value work-life balance and offer flexible hours and hybrid working where possible Healthcare Benefits Access to employee assistance programs Employee Discounts On various products and services Annual Leave Take time to recharge with our holiday entitlement Closing Date: 15th June 2026 We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge.

Leeds (Hybrid) 50,000 - 58,000 Package 24/7 Shift Pattern Permanent With extensive Benefits! 25 days annual leave (rising with service to 27) Birthday day off Hybrid working model but mostly work from home Home-based night shifts with certain day shifts also from home 4 days on 4 days off Private Medical Insurance Life Assurance Enhanced Pension Scheme Income Protection Learning & Development support Dedicated certification programme Microsoft, AWS, Cisco and Fortinet training pathways Leadership development opportunities Employee wellbeing initiatives Cycle to Work scheme Retail discounts programme Modern office environment Opportunity Join a Growing Cyber Security Operations Team This is an excellent opportunity for a CyberSecurity Analyst looking to join a mature cyber security operation and continue developing their incident response, threat detection and cyber defence skills within a highly respected technology organisation. An established international technology and cyber security services provider is investing heavily in its Security Operations capability and is looking to appoint a SOC Analyst to join a growing 24/7 Cyber Defence team based in Leeds. This is an excellent opportunity for a cyber security professional looking to further develop their experience within a mature Security Operations environment, gaining exposure to incident response, threat detection, vulnerability management and modern Microsoft security technologies. Working within a highly regulated customer environment, you will help monitor, investigate and respond to security incidents while supporting the ongoing protection of critical business systems and infrastructure. The Role As a SOC Analyst, you will be responsible for monitoring and responding to cyber security events, supporting incident investigations and helping to maintain a strong security posture across customer environments. Key Responsibilities Monitor and investigate security alerts and events across cloud, endpoint, identity and network environments Support the management of security incidents through the incident response lifecycle Perform security investigations and root cause analysis Validate indicators of compromise and assess potential business impact Conduct proactive threat hunting activities Query and analyse security data using Microsoft Sentinel and KQL Support vulnerability management and remediation activities Work closely with technical teams to coordinate containment and recovery actions Produce incident reports, documentation and recommendations Contribute to the continuous improvement of security monitoring capabilities Technology Environment You'll gain exposure to a modern enterprise security stack including: Microsoft Sentinel Microsoft Defender XDR Defender for Endpoint Defender for Cloud Defender for Identity Defender for Cloud Apps Microsoft Intune Qualys AttackIQ XM Cyber Threat Intelligence Platforms What We're Looking For We're interested in speaking with candidates who have experience in one or more of the following: Security Operations Centre (SOC) environments Security Monitoring Incident Response Cyber Security Analysis Threat Detection Threat Hunting Vulnerability Management Security Operations You may currently be working as a: SOC Analyst Cyber Security Analyst Security Analyst Security Operations Analyst Threat Detection Analyst Blue Team Analyst Information Security Analyst Essential Skills Experience monitoring and investigating security events Understanding of cyber security threats, attack techniques and security controls Exposure to SIEM technologies Strong analytical and problem-solving skills Experience working within a security operations environment Excellent communication and documentation skills Desirable Skills Microsoft Sentinel experience KQL (Kusto Query Language) Microsoft Defender XDR technologies Threat Hunting experience Detection Engineering Security Automation Vulnerability Assessment platforms such as Qualys Knowledge of MITRE ATT&CK Exposure to NIST, ISO27001 or CIS Controls Experience supporting regulated environments Why Apply? This organisation is a recognised international technology and cyber security provider supporting customers globally. You'll join a collaborative team environment with genuine opportunities to develop your cyber security career, gain industry certifications and work with some of the most widely adopted security technologies in the market.

We are working on behalf of a global financial services client to bring to market an experienced professional to join its equity derivatives middle office team to support a growing products. This role sits at the centre of the business, providing end-to-end lifecycle support across structured notes and corporate actions, covering equity-linked and cross-asset derivatives distributed to a global client base. You will act as a subject matter expert across front-to-back trade flows, partnering closely with front office, trade capture, operations and technology. The position combines day-to-day oversight with strategic input, including lifecycle programme delivery, process improvement and senior stakeholder engagement. Key responsibilities include: Own structured product lifecycle management and corporate actions across front-to-back trade flows Validate front office pricing and maintain accurate positions, trade capture and data integrity Lead exception management, resolving lifecycle and reconciliation issues end-to-end Deliver process improvements, define KPIs/SLAs and enhance controls and client service Support strategic initiatives, stakeholder engagement and lifecycle programme delivery Key experience and skills: Strong Middle Office experience, ideally across structured products Deep understanding of structured notes, corporate actions and F2B lifecycle processes Proven ability to operate as an SME in a fast-paced, high-pressure environment Solid analytical, problem-solving and project delivery skills Clear communication skills with strong stakeholder management and risk awareness If successful, this role offers a highly competitive day rate with a leading employer in Northern Ireland, on a long-term contract engagement with strong potential for extension.This position requires 3 days per week on-site in Belfast; only candidates who can meet this requirement will be considered. If you're interested, please send an up-to-date copy of your CV If this role isn't quite right but you're exploring new opportunities, feel free to get in touch for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Role: Supply Chain Assistant Analyst (18 Month Contract) Location: St Ives Hours: Monday to Friday, 37.5 hours per week Salary: Competitive (dependent on experience) An excellent opportunity has now arisen for a Supply Chain Assistant Analyst to join a well-established organisation. This role will support the planning and coordination of inventory and supply chain activities, ensuring product availability while maintaining optimal stock levels. It offers a great opportunity to develop skills and gain exposure within supply chain and inventory planning. Duties of a Supply Chain Assistant Analyst: Extract, consolidate and analyse data from ERP systems to produce reports on availability, stock levels, and warehouse movements Place and manage purchase orders using internal systems and liaise with suppliers Maintain and update purchase order data in line with changes Support inventory controllers and the wider supply chain team with ad hoc tasks Create and maintain Excel reports to support planning activities Coordinate and plan stock transfers Liaise with internal departments to ensure product availability and smooth operations What we would like from you: Strong Excel skills (including formulas and pivot tables) Supply and Demand planning experience High attention to detail and accuracy Good organisational and time management skills Strong communication skills across teams Analytical mindset with problem-solving ability Confident with IT systems and stock control platforms Basic understanding of supply chain or inventory processes Desirable: Experience with ERP systems (e.g. AS400, SAP) Understanding of inventory control methods Ability to produce reports or dashboards Awareness of warehouse and logistics processes Degree in Mathematics, Statistics or similar (preferred but not essential) BEDFORDPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data . Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days

Finance Manager - FMCG / Food Manufacturing Genuine Progression Towards Senior Leadership Location: Nottingham Salary: £50,000 - £60,000 Are you an ambitious finance professional from an FMCG or food manufacturing background looking for a role that can genuinely move your career forward? This is an excellent opportunity to join a fast-growing, entrepreneurial FMCG manufacturing business at an exciting stage of its development. The business has already built a strong presence across major retail channels and is now investing in the systems, controls, reporting and commercial insight needed to support its next phase of growth. This is not a "steady-state" Finance Manager role. It is a chance to step into a broader, more influential position where you will work closely with an experienced interim FD, gain exposure to senior decision-making, and develop towards a future senior leadership role. The Opportunity The business is scaling quickly and needs a commercially minded Finance Manager who can help turn financial information into better operational and strategic decisions. You will have the opportunity to get close to the numbers behind the business, including product margins, cost of goods, labour, materials, stock, cashflow and working capital. You will also work closely with operations, sales and senior management to identify where improvements can be made. For someone who wants more ownership, more commercial exposure and a clear progression path, this is a highly attractive next step. What You'll Be Doing You will play a key role in strengthening the finance function and supporting the business through its next stage of growth. Your responsibilities will include: Preparing monthly management accounts and clear financial reporting Supporting cashflow forecasting and working capital management Reviewing product costs, margins and stock performance Analysing labour, material and production variances Helping improve cost visibility across the business Supporting budgeting, forecasting and commercial planning Working closely with operations, sales and senior stakeholders Improving financial controls, reporting processes and procedures Providing insight to support pricing, margin and operational decisions Helping shape the finance function as the business continues to scale What We're Looking For We are looking for someone who understands the pace, complexity and commercial demands of an FMCG or food manufacturing environment. You may currently be working as a Finance Manager, Senior Management Accountant, Cost Accountant, Finance Business Partner, Commercial Finance Analyst or junior Financial Controller. Most importantly, you will be someone who wants to step beyond reporting and play a more active role in improving business performance. You will need: Experience in FMCG, food manufacturing, drink manufacturing or a closely related consumer goods environment Strong understanding of stock, costings, margins and variance analysis Experience preparing management accounts Good commercial awareness and curiosity beyond the numbers Confidence working with operations and non-finance stakeholders Strong Excel and reporting skills A hands-on approach suited to a growing SME The ambition to develop into a more senior finance leadership role Experience with food production, grocery, wholesale, retail supply, D2C, stock systems or ERP improvements would be advantageous. Why This Role Stands Out This is a rare opportunity to join a scaling FMCG business where finance is central to the next phase of growth. You will benefit from: Direct mentoring from an experienced interim FD Exposure to the MD and senior leadership team A clear route towards greater responsibility The chance to influence how finance supports the business A broad role covering financial control, commercial finance and operational finance The opportunity to help improve margins, cashflow, reporting and decision-making A business that is growing, ambitious and investing in its future This role would suit someone who is ambitious, commercially minded and ready to move into a position with greater influence. Package £50,000 - £60,000 salary 25 days holiday 5% matched pension Bonus scheme 4 days office-based, 1 day from home Genuine progression towards senior leadership If you are an FMCG or food manufacturing finance professional who wants more than just another month-end role, this could be the opportunity to take the next meaningful step in your career. Apply now!

Security Monitoring & SIEM Analyst Location: Berkshire (Onsite) Salary: 45,000 - 60,000 + excellent benefits & training Security Clearance: Ideally SC Cleared or eligible for SC (UK Nationals only) Company Overview An exciting opportunity to join a global technology organisation with a well-established cyber security capability supporting mission-critical environments. Cyber security is central to the organisation's strategy, with ongoing investment in tooling, threat intelligence, and specialist talent. The security function operates at a mature level, combining Security Operations, threat detection, incident response, and continuous improvement practices to defend against evolving threats. Role Overview As a Security Monitoring & SIEM Analyst, you will play a key role within the Security Operations function, focused on real-time detection, investigation, and response to cyber threats using SIEM and security tooling. This role combines hands-on SIEM analysis, alert triage, investigation, and detection improvement, alongside exposure to incident response and proactive threat detection activities. You will work across multiple data sources to identify suspicious behaviour, analyse events, and support the organisation's cyber defence posture through effective monitoring and rapid response. Key Responsibilities Monitor, analyse, and investigate security alerts across SIEM and security tooling Conduct detailed investigations across log, endpoint, identity, and network telemetry Develop and optimise detection logic and SIEM queries to improve alert fidelity Analyse security events and correlate activity across multiple data sources Support incident response activities, including containment, escalation, and remediation Perform IOC analysis, enrichment, and validation using threat intelligence sources Identify gaps in detection capabilities and contribute to continuous improvement Work closely with infrastructure, SOC, and incident response teams to enhance response capability Produce clear and structured investigation reports and escalation summaries Skills & Experience Required Core SIEM & Detection Skills Strong knowledge of SIEM platforms (e.g. Microsoft Sentinel, Splunk, Elastic) Experience writing and tuning queries using: o Kusto Query Language (KQL) o ES QL / Kibana Query Language o Splunk SPL Understanding of event correlation, alerting, and detection use-case development Technical Foundations Strong knowledge of: o Linux and Windows operating systems o Core networking concepts (TCP/IP, DNS, HTTP/S, firewalls, VPNs) Experience analysing logs across: o Endpoint, identity, network, and cloud environments Threat Detection & Security Tooling Strong knowledge of: o EDR/XDR concepts and workflows o IDS/IPS technologies and signature-based detection Experience working with tools such as: o Microsoft Defender, CrowdStrike, SentinelOne, or similar Threat & Adversary Knowledge Understanding of attacker Tactics, Techniques and Procedures (TTPs) and how they manifest in logs and telemetry Familiarity with MITRE ATT&CK framework Evidence of staying up to date with: o Emerging threats o Adversary tradecraft o Defensive techniques Incident Handling & Investigation Experience handling security incidents through: o Detection and triage o Investigation and analysis o Handover to Incident Response teams Strong understanding of: o Incident management processes o Host-based forensic concepts Ability to apply post-incident review (PIR) learnings to improve detection and response Desirable Experience Experience within a SOC or cyber defence environment Exposure to threat hunting or detection engineering Experience in high-security or regulated environments Certifications (Beneficial) Microsoft SC-200 (Security Operations Analyst) GIAC / SANS certifications (GCIH, GCIA, GCED, etc.) CREST (CPIA, CRIA, CCTIA, CCBTP) Other recognised cyber security certifications Why Join? Work within a mature Security Operations environment Exposure to advanced SIEM tooling and large-scale environments Strong investment in training, certifications, and progression Opportunity to develop into: o Senior SIEM Analyst o Detection Engineer o Threat Hunter About Adecco Adecco is acting as an Employment Agency. We are proud to be an equal opportunities employer. We are on the client's supplier list for this role.

Job Title: Senior Delphi Developer Location: Fully Remote Salary: £55k-£60k Job Description This Senior Application Developer role sits within the Application Support function and provides operational ownership, support, and technical stewardship for a critical CRM, audit, and invoicing system supporting EMEA business operations. You will act as the technical owner and subject matter expert for a predominantly Delphi-based platform, ensuring its ongoing stability, performance, and resilience. This is a hands-on technical leadership position that combines deep Delphi and Object Pascal expertise with strong skills in SQL Server and Azure SQL, and exposure to .NET technologies. You will work closely with DevOps, infrastructure, cloud, and business stakeholders to maintain high service reliability while driving continuous improvements in maintainability, security, and long-term sustainability. Responsibilities Act as the technical owner of the KVS/KVSIFS platform within the Run organisation, taking primary responsibility for the Delphi and Object Pascal codebase. Ensure high availability, stability, and resilience of the application in a business-critical production environment. Own incident and problem management, including leading root cause analysis and implementing corrective and preventative actions. Provide 2nd and 3rd line support for complex application issues, ensuring timely resolution and clear communication with stakeholders. Drive continuous improvements in service reliability, incident resolution times, and overall platform performance. Maintain and support the existing Windows-based desktop application, including resolving defects, delivering minor enhancements, and managing technical debt. Support and maintain the codebase and associated third-party components, ensuring compatibility and stability. Manage application releases, patches, and controlled deployments, ensuring changes are implemented safely and in line with operational standards. Support and optimise the Azure SQL database, including stored procedures, data integrity, and performance tuning. Work with infrastructure and cloud teams to diagnose performance issues, resolve latency and throughput challenges, and support high-volume transactional processing. Collaborate with infrastructure, cloud, and DevOps teams to improve scalability, resilience, and observability of the platform. Support the transition to more modern hosting patterns where appropriate, ensuring the application remains performant and stable during architectural or deployment model changes. Deploy and configure websites and web applications using Microsoft IIS, including managing application pools, bindings, and site configurations. Troubleshoot application and server-level issues in IIS, such as HTTP errors and application pool failures, and support secure configurations including SSL certificates and authentication methods. Support and monitor all application integrations, including REST APIs, external audit and certification platforms, and invoicing and payment systems. Troubleshoot and resolve data synchronisation issues and integration failures that impact business operations. Ensure the platform operates within defined security and network controls, validating secure data access and API-based external communications. Support the platform's technical and security posture, contributing to audit, compliance, and assurance activities. Maintain comprehensive and up-to-date documentation, including architecture diagrams, support runbooks, known errors, and recovery procedures. Reduce key-person dependency by ensuring knowledge is documented, shared, and accessible across teams. Act as a trusted technical partner to business stakeholders, IT Operations, and cloud and infrastructure teams. Provide clear communication on incidents, risks, technical limitations, and platform sustainability, translating technical concepts into clear business language. Operate effectively within a complex and Legacy environment while aligning with modern engineering and operational practices. Essential Skills Strong, hands-on experience with Delphi and Object Pascal in enterprise or business-critical applications. Proven experience supporting and maintaining Legacy or long-lived codebases, particularly VCL-based applications. Strong SQL Server and Azure SQL capability, including performance tuning, troubleshooting, and support for high-volume transactional workloads. experience supporting and developing web applications and API endpoints, including REST APIs. experience operating applications in production environments with high availability and reliability requirements. Solid understanding of incident, problem, and change management within a Run/Operate model. Strong problem-solving and analytical skills, with the ability to diagnose and resolve complex issues across application, database, and integration layers. Self-motivated and proactive approach, with the ability to work independently with minimal supervision while driving continuous improvement. Excellent communication skills, with the ability to engage both technical and non-technical stakeholders and explain technical concepts in clear business language. Ability to operate effectively in complex and Legacy environments, balancing stability with modernisation. Strong organisational and prioritisation skills, with the ability to manage competing demands and deliver within deadlines. Resilient and pragmatic approach to technology challenges. 5+ years of hands-on experience with Delphi and Object Pascal. Strong experience with SQL Server and Azure SQL in production environments. Demonstrable experience as both a developer and administrator of a Delphi-based codebase environment. Proven experience supporting business-critical applications in production. experience maintaining VCL-based applications. experience delivering solutions using Agile methodologies, working alongside Product Owners and Business Analysts. experience managing application releases, user communications, and training for a commercial user base. Additional Skills & Qualifications experience keeping software versions up to date and ensuring applications remain within vendor support windows. experience with .NET technologies, including .NET Core and C# MVC, or a strong interest in developing skills in modern .NET technologies. experience working closely with DevOps and platform teams to evolve delivery and hosting practices. Hands-on experience with Microsoft IIS, including deploying and configuring websites and web applications, managing application pools and bindings, and troubleshooting application and server-level issues. Familiarity with secure configurations in IIS, including SSL certificate management and authentication methods. experience supporting integrations with external audit and certification platforms, invoicing systems, and payment systems. Familiarity with Azure-based hosting environments and modern hosting patterns. experience participating in or supporting audit, compliance, and assurance activities. Comfort working as a subject matter expert and self-starter in a role with significant autonomy and ownership. Location Birmingham, UK Rate/Salary .00 GBP Yearly Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.

Oracle Financials Support Analyst We are seeking a skilled Oracle Financials Support Analyst to join a European Finance Systems team supporting mission-critical finance applications across a large, multi-country business environment. This is an excellent opportunity for someone who enjoys combining technical expertise with stakeholder engagement and delivering exceptional support to finance users across Europe. You will play a key role in supporting and enhancing Oracle E-business Suite R12.2 and associated finance applications Key responsibilities include: Providing day-to-day support for Oracle Finance systems and related applications Managing and resolving technical incidents and service requests Working closely with finance teams, IT colleagues, external partners and vendors to ensure timely issue resolution Delivering support services in line with agreed KPIs and service levels Supporting financial reporting and analysis requirements across the European business Managing the transition of projects into Business-as-Usual support Ensuring finance systems remain compliant with audit and governance requirements Supporting ancillary finance applications including payment, reconciliation and invoice management systems Skills & Experience Required Minimum 5 years' experience supporting Oracle E-business Suite R12.2 Strong SQL and PL/SQL development skills Experience with UNIX Scripting Knowledge of Oracle Reports, Oracle Forms and Forms Personalization Good understanding of Oracle Applications Development Standards Experience using TOAD and/or Oracle SQL Developer Ability to investigate, troubleshoot and resolve technical incidents effectively Comfortable discussing functional and business process issues with end users Functional Knowledge General Ledger (GL) Procure-to-Pay (P2P) Accounts Receivable (AR) Fixed Assets (FA) Desirable Experience Experience supporting multi-country European business operations Previous exposure to retail finance environments Experience supporting additional finance applications such as Bottomline, Accurate and Experian Strong Microsoft Excel and Word skills Experience with Oracle Retail/Retek systems would be highly advantageous Oracle Financials Support Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

IT Risk & Resilience Analyst London | Hybrid (2 days in the office) Salary : £70,000 - £80,000 + bonus We are working with a London Market insurer building out their IT Risk and Resilience capability as the UK business takes on greater ownership of governance and operational resilience. This is part of a brand-new team. The business already has strong policies and regulatory alignment in place. The focus now is improving how risk is understood and acted on within IT. This role sits directly with IT leadership and gives broad visibility across the technology estate. You will help shape how risk is tracked, reported and driven into action across services. What you will be doing Working with IT Service Owners and Directors to understand risk across applications, infrastructure and cloud Helping translate audit and regulatory findings into clear, practical actions Building and improving visibility of IT risk across the estate Supporting the development of reporting and dashboards to track risk and progress Contributing to how the team engages IT and drives accountability Supporting disaster recovery and resilience activity across multiple teams What they are looking for Background in IT operations, infrastructure, support or service management Experience in IT risk, assurance, resilience or compliance Comfortable working directly with IT teams and senior stakeholders Experience supporting audits or regulatory actions and following through on outcomes Able to understand how systems operate and where they are exposed Environment Financial services regulated environment Mix of Legacy and modern cloud platforms High visibility role working closely with IT Directors and Executive level stakeholders Opportunity to help shape how IT risk and resilience is run within the UK business This role suits someone who has moved from IT into risk or assurance and wants to stay close to the technology, with the opportunity to influence how risk is managed across a live environment. Apply now following the link we are looking to begin interviews immediately. Data & Application Notice We process personal data submitted as part of your application for recruitment purposes in line with UK GDPR. All applications are reviewed by a member of our team, we do not use automated decision-making in our selection process. Your application will be assessed against the requirements of this role. For more information on how we use your data, including how long we retain it and your rights, please refer to our Privacy Policy

Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Role Purpose: We are seeking a detail-oriented and analytical Master Data Analyst to join our team. The primary responsibility of this role is to ensure the accuracy, consistency, and integrity of our organization's master data. The Master Data Analyst will be responsible for creating and maintaining master data records to support business operations and decision-making processes. The ideal candidate will have a strong understanding of master data management principles, excellent analytical skills, and the ability to collaborate effectively with cross-functional teams. What you'll be doing: Collaborate with business stakeholders to understand master data requirements and define data standards and rules for data creation, maintenance, and governance. Ensure data governance policies and procedures are followed. Create and maintain master data records across multiple ERP systems. Perform data cleansing, enrichment, and standardisation activities to ensure the accuracy and completeness of master data records. Support data migration and integration projects by validating and reconciling master data between different systems and platforms. Provide training and support to end-users on master data management processes, tools, and best practices. Collaborate with cross-functional teams to identify opportunities for process improvement and optimization related to master data management. Participate in cross-functional projects and initiatives as a subject matter expert on master data management and data quality. What we're looking for: Experience in data management, data analytics or related roles, with a focus on master data management. Understanding of master data management principles, concepts, and best practices. Proficiency in data analysis tools and techniques, including SQL, Excel, and data visualization tools (e.g, Power BI). What you'll get in return: Competitive salary and job-related benefits 25 days holiday Pension Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.

RECfinancial is exclusively partnering with a successful and growing Leicester based business in the recruitment of a Finance Business Partner. This is an excellent opportunity to join a well-established organisation that is continuing to invest in both its operations and finance function. The role is ideally suited to candidates based in Loughborough, Nottingham, Derby and all areas of Leicester / Leicestershire. Reporting directly to the Finance Director, this exciting Finance Business Partner role has been created to support the continued growth of the business. Whilst the production and review of management accounts will form part of the role, this is not a traditional month-end focused position, with management accounts accounting for approximately 25% of responsibilities. The majority of your time will be spent understanding the numbers behind the accounts, delivering meaningful variance analysis, partnering with departmental managers, supporting budgeting and forecasting processes, producing board-level insights and helping operational stakeholders make better commercial decisions through high-quality financial analysis. Suitable candidates may currently be working as a Finance Business Partner, Management Accountant, Commercial Accountant or Senior Finance Analyst and will possess strong Excel skills. Exposure to Power BI would be advantageous. Candidates studying towards, or qualified in, CIMA, ACCA or ACA will be considered, alongside driven qualified-by-experience professionals. The role offers a hybrid working pattern following the completion of the probationary period. The role has a salary range of between £52,500 and £60,000 depending on experience.

An establishedglobal advisory firm is seeking an experienced professional to join itsOperational Due Diligence (ODD) function. This is a key investment support teamresponsible for assessing non-investment risks across alternative assetmanagers globally. The team operatesacross multiple international offices and provides institutional clients withdetailed analysis of operational risks within investment managers' businesses.This includes areas such as governance, operations, valuation, counterparty relationships,compliance, and infrastructure. You will gainexposure to a wide range of alternative strategies while workingcollaboratively with a highly experienced global team. The role offersexcellent scope for professional development, knowledge sharing, and long-termprogression within the alternative investments space. Key Responsibilities Conduct operational due diligence reviews of alternative investment managers across multiple asset classes Analyse operational processes, identify risks, and recommend practical mitigation strategies Produce clear, concise written reports for institutional clients, outlining findings and risk assessments Perform ongoing monitoring of assigned managers and update reports to reflect evolving risk profiles Lead interviews and on-site meetings with investment managers to assess internal controls and infrastructure Review key documentation including financial statements, offering memoranda, and fund materials Carry out reference checks with third-party service providers Engage with clients and investment managers to respond to due diligence queries Contribute to the enhancement of internal due diligence frameworks and methodologies Support broader business initiatives and project work related to investment due diligence Mentor junior team members and support knowledge sharing across the team Collaborate across global teams and contribute to internal and external publications Represent the firm at relevant industry events and support client engagement activity Key Requirements Minimum 3+ years' experience in the alternative investment industry, ideally in operational due diligence, fund accounting, audit, or operations Strong academic background (degree or equivalent) Professional qualification (e.g. ACA, CFA, CAIA) or progress towards one is advantageous Excellent written communication skills with experience producing detailed reports Strong analytical skills and attention to detail Ability to manage multiple priorities and work independently in a fast-paced environment Confident communicator with strong interpersonal skills Proactive and self-motivated approach Willingness to travel internationally where required AdditionalInformation Opportunity to work within a globally recognised investment advisory environment Exposure to a broad range of alternative investment strategies Strong emphasis on professional development and internal progression Collaborative, international team culture Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Are you passionate about regulatory compliance, data analysis, and the future of Open Banking? We're looking for an experienced Open Banking Governance Analyst to join a fast-paced, global organisation and play a key role in ensuring compliance across multiple Open Banking frameworks, including PSD2 (EU), UK Open Banking, and Australia's Consumer Data Right (CDR) . In this contract role, you'll be responsible for regulatory reporting, incident management, API performance oversight, and governance activities across several international markets. You'll work closely with engineering, product, compliance, and risk teams to ensure reporting accuracy, investigate operational issues, and help drive regulatory excellence. What You'll Bring - 3+ years' experience in regulatory reporting, compliance analytics, or financial operations within banking, payments, or fintech - Strong understanding of EU or UK regulatory frameworks (PSD2, FCA, Open Banking) - Advanced SQL skills and experience working with large datasets - Excellent stakeholder management and cross-functional collaboration skills - Ability to work independently in a complex, multi-jurisdictional environment Nice to Have Open Banking API experience Knowledge of UK, EU, or Australian Open Banking standards Experience supporting newly regulated markets or building regulatory reporting frameworks If you're looking to make an impact at the intersection of regulation, technology, and Open Banking innovation , we'd love to hear from you.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Quality Assurance (Trade & Transaction Reporting) Location: London - Hybrid ( 2-3 days in office is essential) Contract: Through to 31/03/2027 Rate: 550 - 600 inside umbrella Background The firm is undergoing major business and technology transformation, expanding products and customer base while maintaining strong regulatory compliance. It operates trade/transaction reporting monitoring with a dedicated Operations & IT TTR team. This role ensures the effectiveness of banking and capital markets TTR functions, supports regression testing, maintains regression packs, and owns testing for TTR enhancements and monthly Prudential Risk updates. Role Responsibilities 1. TTR / Post-Trade Testing Lead testing for TTR, Prudential Products, and CTB initiatives across MiFID II/MiFIR, EMIR, SFTR . Collaborate with Product Analysts, Compliance, IT, and business teams. Perform data analysis, validation, root-cause investigation , and back-reporting checks. Maintain and update test scenarios and regression packs (XRAY, Jira, Confluence). Ensure adherence to Agile delivery and continuous improvement. Mentor junior QA analysts. 2. Business Analysis Gather requirements, define acceptance criteria, and validate use cases. Support BA team and assist with UAT regression testing . 3. Test Environment & Data Management Ensure suitable environments for testing and automation. Manage test data for execution. 4. Bug Management & Reporting Log, track, and document defects. Map test results to risks and ensure traceability. 5. Stakeholder & Project Management Act as key liaison between QA, BA, PM, SMEs, Operations, and Front Office . Manage testing lifecycle, timelines, risks, and dependencies. Provide estimates and reporting to stakeholders. Lead automation strategy, frameworks, and training. Support change management and escalating risks where needed. Skills & Experience Core Requirements Strong QA/Test Lead experience in regulatory reporting (PTTR). Deep knowledge of MiFID, EMIR, SFTR . Experience across asset classes: IR, FX, Credit, Commodities . Strong data analysis, problem-solving, and stakeholder management skills. Hands-on experience with: Tools: DTCC, RHUB, Kaizen, DUCO/IntelliMatch Platforms: Murex, Summit, PRISM, FOX, Bloomberg, MarkitWire Regulatory reporting project delivery (including migration/remediation). Strong understanding of front-to-back trading environments . Excellent communication and documentation skills. Technical Skills Tools: JIRA, Confluence, XRAY, MS Office Strong skills in Excel, SQL (VBA preferred) Experience in Agile and Waterfall Qualifications Degree in STEM discipline ISTQB certified (minimum) Finance/regulatory qualifications preferred Desirable Financial markets expertise Vendor systems (e.g., Gloss, settlement, cash flow systems) Endpoint testing with S&P, DTCC XRAY experience Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.