We are now working closely with a growing and ambitious business based in Hemel Hempstead who are looking to bring a Project Coordinator into their team on an initial temporary basis, with plenty of opportunity for long-term growth and progression for the right person. This is a fantastic opportunity to join a company that specialise in delivering large-scale and high-impact projects nationwide. Since the birth of the company in the early 2000's they have built a strong reputation within the industry and are continuing through an exciting period of expansion as part of their current growth plans. The business are looking for someone who enjoys being organised, thrives in a fast-paced environment and loves being the person that keeps everything moving behind the scenes. Working closely with Project Managers, you'd be playing a key role in supporting multiple live projects and ensuring everything is running smoothly, accurately and in line with company processes. This is a fully office-based position in Hemel Hempstead, working Monday to Friday 8am-5pm with an early finish on Fridays, offering a great team environment and the chance to genuinely develop your career within project coordination and operations. The role itself will involve a mixture of administration, coordination and project support duties, with responsibilities across meeting coordination, project documentation, reporting, tracking systems and maintaining project information. Previous experience within project coordination, project administration, operations or a similar support-based role would be highly beneficial, although attitude, organisation skills and the ability to learn quickly are just as important. The role is going to be paying an approximate salary of £28,000, this will be on an hourly basis and weekly pay whilst temping, plus holiday accrual. On top of the above salary the company have lots of benefits to share, 30+ holiday days which grows with service, private healthcare, flexible working policy, charity days, staff incentive events and lots of room to develop and grow. What to expect day to day: Supporting Project Managers and wider teams across multiple live projects Coordinating meetings, agendas and project documentation Taking and distributing meeting notes and minutes Updating and maintaining project boards and systems Managing project logs including RFIs, risks, actions and change controls Supporting reporting and ensuring project information is accurate and up to date Assisting with process improvements and helping maintain consistency across projects What do we need from you: Previous experience within a coordination, administration or project support role Excellent organisational skills and attention to detail The ability to manage multiple priorities and work at pace Strong communication skills and confidence working with different stakeholders Good digital and systems skills, ideally including project management platforms A proactive and positive approach with the willingness to learn and grow Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
May 23, 2026
Seasonal
We are now working closely with a growing and ambitious business based in Hemel Hempstead who are looking to bring a Project Coordinator into their team on an initial temporary basis, with plenty of opportunity for long-term growth and progression for the right person. This is a fantastic opportunity to join a company that specialise in delivering large-scale and high-impact projects nationwide. Since the birth of the company in the early 2000's they have built a strong reputation within the industry and are continuing through an exciting period of expansion as part of their current growth plans. The business are looking for someone who enjoys being organised, thrives in a fast-paced environment and loves being the person that keeps everything moving behind the scenes. Working closely with Project Managers, you'd be playing a key role in supporting multiple live projects and ensuring everything is running smoothly, accurately and in line with company processes. This is a fully office-based position in Hemel Hempstead, working Monday to Friday 8am-5pm with an early finish on Fridays, offering a great team environment and the chance to genuinely develop your career within project coordination and operations. The role itself will involve a mixture of administration, coordination and project support duties, with responsibilities across meeting coordination, project documentation, reporting, tracking systems and maintaining project information. Previous experience within project coordination, project administration, operations or a similar support-based role would be highly beneficial, although attitude, organisation skills and the ability to learn quickly are just as important. The role is going to be paying an approximate salary of £28,000, this will be on an hourly basis and weekly pay whilst temping, plus holiday accrual. On top of the above salary the company have lots of benefits to share, 30+ holiday days which grows with service, private healthcare, flexible working policy, charity days, staff incentive events and lots of room to develop and grow. What to expect day to day: Supporting Project Managers and wider teams across multiple live projects Coordinating meetings, agendas and project documentation Taking and distributing meeting notes and minutes Updating and maintaining project boards and systems Managing project logs including RFIs, risks, actions and change controls Supporting reporting and ensuring project information is accurate and up to date Assisting with process improvements and helping maintain consistency across projects What do we need from you: Previous experience within a coordination, administration or project support role Excellent organisational skills and attention to detail The ability to manage multiple priorities and work at pace Strong communication skills and confidence working with different stakeholders Good digital and systems skills, ideally including project management platforms A proactive and positive approach with the willingness to learn and grow Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Medical Administrator (Prescriptions) - Bristol (Flexible/Hybrid working) We are now working closely with an amazing organisation that we've supported for the past few years, now recruiting to support with yet another period of growth and to support in what's a mainly administrative role. In this position you'd be working mainly remotely but would need to go into an office in Bristol (BS9 area) twice a week. You'd be taking the position of an "Operations Coordinator" would be supporting an incredible organisation that were founded to provide better access to mental health services for children, young people and adults, going through a high level of growth and in a position now where their "high risk client" focussed team are requiring extra admin support to join/start asap. Successful members of the team have typically had some form of previous experience within healthcare or administrative roles within the NHS, pharmacies, GP or healthcare settings - ideally with hands on experience dealing with Prescription pads and prescription queries/discrepancies. Administration experience, organisational skills and fantastic people skills are what's needed for a position like this as you'll be dealing with many of the internal teams as well as service users, so someone with the skills above and ability to juggle and work at pace, but equally a warm and patient nature when needed are a must. Most of the team you'd be working with are remote based and you would be working closely with them, but you would also be part of a small team of people who do go into the Bristol offices. This role would be paying 28,000 and you'd be joining on a permanent basis. The role would be on a Monday to Friday basis with standard hours being 9am to 5.30pm, but the team does have some flexibility around hours, for example if you needed to work around school runs etc., this could be catered for. What to expect day to day: Oversee and manage process of ordering and distributing controlled prescription forms. Accurately record data. Support the centralised teams in dealing with requests and queries. Initiate contact with and responding to service users and other team members. Supporting with admin/audits as necessary. What do we need from you: Previous administration experience would be ideal Any prior experience working within the NHS in an admin capacity or a healthcare business/similar industry would be an advantage but not essential The ability to work from home as well as make it into the Bristol office twice (2x) a week is a must have. Able to work well as part of a team The ability to multitask and prioritise your workload independently Due to the nature of the business, you must be comfortable with having a DBS check undertaken for you if successful in the role. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
May 23, 2026
Full time
Medical Administrator (Prescriptions) - Bristol (Flexible/Hybrid working) We are now working closely with an amazing organisation that we've supported for the past few years, now recruiting to support with yet another period of growth and to support in what's a mainly administrative role. In this position you'd be working mainly remotely but would need to go into an office in Bristol (BS9 area) twice a week. You'd be taking the position of an "Operations Coordinator" would be supporting an incredible organisation that were founded to provide better access to mental health services for children, young people and adults, going through a high level of growth and in a position now where their "high risk client" focussed team are requiring extra admin support to join/start asap. Successful members of the team have typically had some form of previous experience within healthcare or administrative roles within the NHS, pharmacies, GP or healthcare settings - ideally with hands on experience dealing with Prescription pads and prescription queries/discrepancies. Administration experience, organisational skills and fantastic people skills are what's needed for a position like this as you'll be dealing with many of the internal teams as well as service users, so someone with the skills above and ability to juggle and work at pace, but equally a warm and patient nature when needed are a must. Most of the team you'd be working with are remote based and you would be working closely with them, but you would also be part of a small team of people who do go into the Bristol offices. This role would be paying 28,000 and you'd be joining on a permanent basis. The role would be on a Monday to Friday basis with standard hours being 9am to 5.30pm, but the team does have some flexibility around hours, for example if you needed to work around school runs etc., this could be catered for. What to expect day to day: Oversee and manage process of ordering and distributing controlled prescription forms. Accurately record data. Support the centralised teams in dealing with requests and queries. Initiate contact with and responding to service users and other team members. Supporting with admin/audits as necessary. What do we need from you: Previous administration experience would be ideal Any prior experience working within the NHS in an admin capacity or a healthcare business/similar industry would be an advantage but not essential The ability to work from home as well as make it into the Bristol office twice (2x) a week is a must have. Able to work well as part of a team The ability to multitask and prioritise your workload independently Due to the nature of the business, you must be comfortable with having a DBS check undertaken for you if successful in the role. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
We are looking for a Contract Coordinator to join the team of an established organisation in the Trinity Buoy Wharf area, on a temporary basis. This role will be working Monday to Friday, to ensure all maintenance work is completed within agreed SLA's, Contract Coordinator Monday to Friday/ 40 hours Temporary (possibility to go permanent) £17-19 ph paid weekly via umbrella Trinity Buoy Wharf As a Contract Coordinator you will: Schedule out both ppm and reactive work orders to engineers Allocate jobs as needed and updating accurately on the database Manage engineers diaries and prioritise work loads Carry out general administrative work as required To be successful as a Contract Coordinator you will need: Previous experience in scheduling Previous experience in an FM background would be ideal Experience in a similar role such as repairs planner, FM coordinator, FM Scheduler, Works coordinator, Works planner, repairs admin, Helpdesk coordinator etc If you would be interested in this role, please apply directly to this advert.
May 23, 2026
Seasonal
We are looking for a Contract Coordinator to join the team of an established organisation in the Trinity Buoy Wharf area, on a temporary basis. This role will be working Monday to Friday, to ensure all maintenance work is completed within agreed SLA's, Contract Coordinator Monday to Friday/ 40 hours Temporary (possibility to go permanent) £17-19 ph paid weekly via umbrella Trinity Buoy Wharf As a Contract Coordinator you will: Schedule out both ppm and reactive work orders to engineers Allocate jobs as needed and updating accurately on the database Manage engineers diaries and prioritise work loads Carry out general administrative work as required To be successful as a Contract Coordinator you will need: Previous experience in scheduling Previous experience in an FM background would be ideal Experience in a similar role such as repairs planner, FM coordinator, FM Scheduler, Works coordinator, Works planner, repairs admin, Helpdesk coordinator etc If you would be interested in this role, please apply directly to this advert.
Helpdesk Coordinator Location: Bodmin Company: CBRE GWS CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently recruiting a Helpdesk Coordinator to join our growing team. This is a key role responsible for delivering outstanding customer service and operational support, helping ensure the smooth running and continued success of the contract. About the Role As a Helpdesk Coordinator, you will act as the first point of contact for customers, managing requests efficiently and ensuring a high standard of service delivery across all facilities activities. Key Responsibilities Service Delivery & Quality Manage the CAFM system as the key site user, including PPM schedules, reactive tasks, and reporting Respond to calls and emails promptly and professionally Ensure all reactive requests are logged, prioritised correctly, and assigned to the appropriate engineer Maintain clear communication with end users and the Facilities Team throughout job lifecycles Resolve queries at first point of contact wherever possible ( Right First Time approach ) Work closely with the Lead Engineer and Operations Manager to maintain service excellence Support subcontractor performance reviews and provide feedback via systems such as Ariba Identify and implement continuous improvement initiatives to enhance service delivery Stakeholder Engagement & Team Support Build strong relationships with internal teams and external stakeholders Promote and maintain CBRE's culture and values Support processing of timesheets and expenses when required Participate in training and development activities Reporting & Contract Support Assist in the preparation of monthly client reports Produce and analyse CAFM system reports Support updates to client metrics and forecasting models (as required) Log hazards and customer feedback via the QHSE Management Portal Carry out additional duties as requested by the management team Finance & Administration Follow established financial processes, including: Obtaining and submitting supplier quotes for approval Arranging agency cover and submitting hours Updating internal performance systems About You We are looking for someone who is: Highly organised with the ability to prioritise a busy workload Detail-oriented , ensuring accuracy in all tasks Logical and methodical in their approach Confident communicator with strong interpersonal skills Proactive and persistent , seeing tasks through to completion Customer-focused , always considering service impact and team collaboration Why Join CBRE? Global leader in facilities and real estate services Collaborative and supportive team environment Opportunities for training and career development Commitment to innovation and continuous improvement If you're a motivated individual with a passion for customer service and operational excellence, we'd love to hear from you.
May 23, 2026
Full time
Helpdesk Coordinator Location: Bodmin Company: CBRE GWS CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently recruiting a Helpdesk Coordinator to join our growing team. This is a key role responsible for delivering outstanding customer service and operational support, helping ensure the smooth running and continued success of the contract. About the Role As a Helpdesk Coordinator, you will act as the first point of contact for customers, managing requests efficiently and ensuring a high standard of service delivery across all facilities activities. Key Responsibilities Service Delivery & Quality Manage the CAFM system as the key site user, including PPM schedules, reactive tasks, and reporting Respond to calls and emails promptly and professionally Ensure all reactive requests are logged, prioritised correctly, and assigned to the appropriate engineer Maintain clear communication with end users and the Facilities Team throughout job lifecycles Resolve queries at first point of contact wherever possible ( Right First Time approach ) Work closely with the Lead Engineer and Operations Manager to maintain service excellence Support subcontractor performance reviews and provide feedback via systems such as Ariba Identify and implement continuous improvement initiatives to enhance service delivery Stakeholder Engagement & Team Support Build strong relationships with internal teams and external stakeholders Promote and maintain CBRE's culture and values Support processing of timesheets and expenses when required Participate in training and development activities Reporting & Contract Support Assist in the preparation of monthly client reports Produce and analyse CAFM system reports Support updates to client metrics and forecasting models (as required) Log hazards and customer feedback via the QHSE Management Portal Carry out additional duties as requested by the management team Finance & Administration Follow established financial processes, including: Obtaining and submitting supplier quotes for approval Arranging agency cover and submitting hours Updating internal performance systems About You We are looking for someone who is: Highly organised with the ability to prioritise a busy workload Detail-oriented , ensuring accuracy in all tasks Logical and methodical in their approach Confident communicator with strong interpersonal skills Proactive and persistent , seeing tasks through to completion Customer-focused , always considering service impact and team collaboration Why Join CBRE? Global leader in facilities and real estate services Collaborative and supportive team environment Opportunities for training and career development Commitment to innovation and continuous improvement If you're a motivated individual with a passion for customer service and operational excellence, we'd love to hear from you.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
May 22, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
Security Coordinator; Rochester; 12 months; £14.55ph pay; Inside IR35 We currently have a vacancy for a Security Coordinator, working for an aerospace and defence client based in Rochester The Security Coordinator will support the Site Security Office and wider Security Function. Working closely with the Security Assistant you will oversee and assist the Security Manager with the day to day running of the Security Office, helping implement all security requirements. You will achieve this by providing administrative support and guidance on all aspects of protective security, vetting and security policy. Due to nature of our client's business the successful candidate will be customer focused, preferable with experience gained in a similar role/environment. Core duties Main Security Liaison between the Security Office and Reception New start security liaison (Taleo, recruitment team, Security Watchdog) Leaver security liaison (ensure return of classified equipment/documents, site badge and car pass, etc.) Monitoring help desk calls placed by the team/guards to ensure they are completed. Monitoring of daily Car Park checks/vehicle infringements Sateon: adding of employees to access control doors. issuing of security badges, new starts, contractors, forgotten/lost/damaged/non-functioning badges. Sateon: running system reports for investigations Processing Sateon photo release request forms and emailing of photos in line with GDPR Issuing of long stay parking permits to staff leaving vehicles on site whilst away on business Security Office walk ins, assisting with customers/employees. Updating of clearance records, classified material, contracts and IVCO requests. Approval of Team Centre/Winchill requests. Processing of IVCO inwards/outwards visits. Maintaining and processing of the site Visitor database Receipt and despatch of classified material via the DCS, or other approved courier Destruction of classified material Musters and spot check lead Processing of clearances. Liaising with outside agencies to collate Contractors paperwork and clearances Processing of laptop requests for T3F4 Vetting Lead for ES UK business (including AIRs, CoPC) Processing of access requests for T3F4 Assist on Security investigations Collate and administer new starter paperwork (OSA, Confidentiality Agreements, staff pass, vehicle pass) OH liaison on security related matters Air Cargo Clearance liaison Liaison with Securitas guarding team Area Access audits On site company camera audits FSC company checks Security processing of IT account requests for new starters. Conduct Security briefings when required CCTV operator, to allow assistance during investigations Establishing and enforcing office policies Maintaining a clean and organised office Providing support for Security initiatives Improving communication in the office Administration of the access control system, including issuing security passes. Liaising with Line Managers to ensure equipment, documents, passes and other company assets are returned, as and when required. Processing visitors and contractors via the Visitor system. Advising on vetting: both in-house and NSV. In-house vetting checks to be completed to Cabinet Office BPSS standards. Receipt, despatch and destruction of sensitive material, including spot checks and musters. Knowledge required A good understanding of Office Management principles A good understanding of administration and the office environment An understanding of security issues and how a security team works Good analytical, interpersonal, organisational and communication skills. Basic project management skills Skills required Ability to manage people and resources Flexibility and ability to multi-task Excellent time management skills Ability to utilise computer software used within the office Excellent verbal and written communication skills Ability to work well with others Excellent customer service skills Ability to remain calm under pressure and balance their workload Morson is acting as an employment business in relation to this vacancy
May 22, 2026
Contractor
Security Coordinator; Rochester; 12 months; £14.55ph pay; Inside IR35 We currently have a vacancy for a Security Coordinator, working for an aerospace and defence client based in Rochester The Security Coordinator will support the Site Security Office and wider Security Function. Working closely with the Security Assistant you will oversee and assist the Security Manager with the day to day running of the Security Office, helping implement all security requirements. You will achieve this by providing administrative support and guidance on all aspects of protective security, vetting and security policy. Due to nature of our client's business the successful candidate will be customer focused, preferable with experience gained in a similar role/environment. Core duties Main Security Liaison between the Security Office and Reception New start security liaison (Taleo, recruitment team, Security Watchdog) Leaver security liaison (ensure return of classified equipment/documents, site badge and car pass, etc.) Monitoring help desk calls placed by the team/guards to ensure they are completed. Monitoring of daily Car Park checks/vehicle infringements Sateon: adding of employees to access control doors. issuing of security badges, new starts, contractors, forgotten/lost/damaged/non-functioning badges. Sateon: running system reports for investigations Processing Sateon photo release request forms and emailing of photos in line with GDPR Issuing of long stay parking permits to staff leaving vehicles on site whilst away on business Security Office walk ins, assisting with customers/employees. Updating of clearance records, classified material, contracts and IVCO requests. Approval of Team Centre/Winchill requests. Processing of IVCO inwards/outwards visits. Maintaining and processing of the site Visitor database Receipt and despatch of classified material via the DCS, or other approved courier Destruction of classified material Musters and spot check lead Processing of clearances. Liaising with outside agencies to collate Contractors paperwork and clearances Processing of laptop requests for T3F4 Vetting Lead for ES UK business (including AIRs, CoPC) Processing of access requests for T3F4 Assist on Security investigations Collate and administer new starter paperwork (OSA, Confidentiality Agreements, staff pass, vehicle pass) OH liaison on security related matters Air Cargo Clearance liaison Liaison with Securitas guarding team Area Access audits On site company camera audits FSC company checks Security processing of IT account requests for new starters. Conduct Security briefings when required CCTV operator, to allow assistance during investigations Establishing and enforcing office policies Maintaining a clean and organised office Providing support for Security initiatives Improving communication in the office Administration of the access control system, including issuing security passes. Liaising with Line Managers to ensure equipment, documents, passes and other company assets are returned, as and when required. Processing visitors and contractors via the Visitor system. Advising on vetting: both in-house and NSV. In-house vetting checks to be completed to Cabinet Office BPSS standards. Receipt, despatch and destruction of sensitive material, including spot checks and musters. Knowledge required A good understanding of Office Management principles A good understanding of administration and the office environment An understanding of security issues and how a security team works Good analytical, interpersonal, organisational and communication skills. Basic project management skills Skills required Ability to manage people and resources Flexibility and ability to multi-task Excellent time management skills Ability to utilise computer software used within the office Excellent verbal and written communication skills Ability to work well with others Excellent customer service skills Ability to remain calm under pressure and balance their workload Morson is acting as an employment business in relation to this vacancy
A leading boutique investment firm with stunning offices in the West End is looking for a front-of-house receptionist and events coordinator. The role will begin on an ongoing temporary basis with the view to going permanent after 3 months. Rate: £15.50 per hour plus holiday pay for a 37.5 hour week during the period of temping, becoming £30,000 per annum when the role goes permanent. Hours: Rotational shift pattern (normally 07.45-16.45 or 09.00-17.30 shift) MAIN PURPOSE OF JOB: Project a professional and friendly image. Facilitate the smooth running of the London meeting rooms and their events and maintain a high standard of service to both staff and clients. The job will involve working alongside 3 other front of house administrators with whom you will be sharing the following duties and responsibilities. MAIN DUTIES AND RESPONSIBILITIES: Front of House: Welcome all visitors in a friendly, professional manner, directing them to allocated meeting rooms and catering for any additional guest requirements Manage the physical and virtual meeting room space. Schedule appointments and maintain meeting room schedule via Office Tracker software, ensuring appropriate rooms and dial in details are booked, set up beforehand and staff are informed promptly of guest arrival. Keep the reception desk and public areas clean and tidy throughout the day. Set up and management of all audiovisual requirements for meetings, testing equipment on a weekly basis and trouble-shooting solutions to any issues that arise, escalating issues to our Technology team and working with them and our AV contractors to resolve Work alongside waiting staff team, keeping them informed of the running of the day, advising of any changes & training any new waiting staff on shift. Booking waiting staff for regular daily shifts and additional staff as required for busy/event days. Work as a team to ensure all emails & enquiries to the Reception London inbox are replied to, responding to all room bookings within an hour and dealing with urgent requests promptly. Answer all incoming calls promptly and in a professional manner, taking accurate messages, transferring and screening calls as appropriate and liaising with Edinburgh reception to ensure phone cover is provided at all times Booking car park spaces and assisting with security passes and door passes. This is done alongside the building security team Locking down the office in the evening & securing the office floors. Opening up in the morning and prepping for early morning meetings. Book staff taxis as required & advising on appropriate service Arranging courier collection/delivery, advising staff on best service options & following up any missing/late couriers, checking all deliveries and informing staff of their arrival Sort and distribute all incoming post, ensuring time sensitive post is delivered on time; confirming daily internal mail from Edinburgh is received. Collect all outgoing post, frank accurately & issue for collection by Royal Mail at 5pm Provide additional support and ad hoc clerical duties to the PAs as required. Supporting the Office Manager by reporting any maintenance issues & arranging contractors when requested. Undertake any tasks within the jobholder s skills and abilities as may be requested from time to time Assist with fire evacuations, provide first aid and complete staff Health & Safety inductions as required (when appropriately trained) Liaising and assisting with office contractors to ensure delivery of service, mainly confidential waste contractors, cleaners, pest control, hygiene waste companies Events: Helping to arrange all office events including liaising with event hosts, the chef and waiting staff to ensure the smooth set up and running of all lunches, dinners & drinks parties. Staying on late or coming in early as required Office supplies: Assisting the team to maintain supplies of office stationery, paper, soaps & shower gels and ground floor meeting room supplies. Assist with the weekly staff shopping order and keeping accurate records of purchases and orders made. Completing monthly visa statements and petty cash reconciliations for Finance Arranging sandwich lunches & catering for meetings Ordering office sundries & additional items as requested by Office Manager or staff Weekly wine stock check & ordering any additional bottles for events PERSONAL REQUIREMENTS: Efficient. Good communication skills. Ability to work accurately, neatly and without supervision attention to detail is key. Good organisational and multitasking skills. Ability to handle confidential information Ability to adapt to the needs of the business and changes to the role Willingness to work as part of a team Good presentation and a pleasant manner.
May 22, 2026
Seasonal
A leading boutique investment firm with stunning offices in the West End is looking for a front-of-house receptionist and events coordinator. The role will begin on an ongoing temporary basis with the view to going permanent after 3 months. Rate: £15.50 per hour plus holiday pay for a 37.5 hour week during the period of temping, becoming £30,000 per annum when the role goes permanent. Hours: Rotational shift pattern (normally 07.45-16.45 or 09.00-17.30 shift) MAIN PURPOSE OF JOB: Project a professional and friendly image. Facilitate the smooth running of the London meeting rooms and their events and maintain a high standard of service to both staff and clients. The job will involve working alongside 3 other front of house administrators with whom you will be sharing the following duties and responsibilities. MAIN DUTIES AND RESPONSIBILITIES: Front of House: Welcome all visitors in a friendly, professional manner, directing them to allocated meeting rooms and catering for any additional guest requirements Manage the physical and virtual meeting room space. Schedule appointments and maintain meeting room schedule via Office Tracker software, ensuring appropriate rooms and dial in details are booked, set up beforehand and staff are informed promptly of guest arrival. Keep the reception desk and public areas clean and tidy throughout the day. Set up and management of all audiovisual requirements for meetings, testing equipment on a weekly basis and trouble-shooting solutions to any issues that arise, escalating issues to our Technology team and working with them and our AV contractors to resolve Work alongside waiting staff team, keeping them informed of the running of the day, advising of any changes & training any new waiting staff on shift. Booking waiting staff for regular daily shifts and additional staff as required for busy/event days. Work as a team to ensure all emails & enquiries to the Reception London inbox are replied to, responding to all room bookings within an hour and dealing with urgent requests promptly. Answer all incoming calls promptly and in a professional manner, taking accurate messages, transferring and screening calls as appropriate and liaising with Edinburgh reception to ensure phone cover is provided at all times Booking car park spaces and assisting with security passes and door passes. This is done alongside the building security team Locking down the office in the evening & securing the office floors. Opening up in the morning and prepping for early morning meetings. Book staff taxis as required & advising on appropriate service Arranging courier collection/delivery, advising staff on best service options & following up any missing/late couriers, checking all deliveries and informing staff of their arrival Sort and distribute all incoming post, ensuring time sensitive post is delivered on time; confirming daily internal mail from Edinburgh is received. Collect all outgoing post, frank accurately & issue for collection by Royal Mail at 5pm Provide additional support and ad hoc clerical duties to the PAs as required. Supporting the Office Manager by reporting any maintenance issues & arranging contractors when requested. Undertake any tasks within the jobholder s skills and abilities as may be requested from time to time Assist with fire evacuations, provide first aid and complete staff Health & Safety inductions as required (when appropriately trained) Liaising and assisting with office contractors to ensure delivery of service, mainly confidential waste contractors, cleaners, pest control, hygiene waste companies Events: Helping to arrange all office events including liaising with event hosts, the chef and waiting staff to ensure the smooth set up and running of all lunches, dinners & drinks parties. Staying on late or coming in early as required Office supplies: Assisting the team to maintain supplies of office stationery, paper, soaps & shower gels and ground floor meeting room supplies. Assist with the weekly staff shopping order and keeping accurate records of purchases and orders made. Completing monthly visa statements and petty cash reconciliations for Finance Arranging sandwich lunches & catering for meetings Ordering office sundries & additional items as requested by Office Manager or staff Weekly wine stock check & ordering any additional bottles for events PERSONAL REQUIREMENTS: Efficient. Good communication skills. Ability to work accurately, neatly and without supervision attention to detail is key. Good organisational and multitasking skills. Ability to handle confidential information Ability to adapt to the needs of the business and changes to the role Willingness to work as part of a team Good presentation and a pleasant manner.
A leading boutique investment firm with stunning offices in the West End is looking for a front-of-house receptionist and events coordinator. The role will begin on an ongoing temporary basis with the view to going permanent after 3 months. Rate: £15.50 per hour plus holiday pay for a 37.5 hour week during the period of temping, becoming £30,000 per annum when the role goes permanent. Hours: Rotational shift pattern (normally 07.45-16.45 or 09.00-17.30 shift) MAIN PURPOSE OF JOB: Project a professional and friendly image. Facilitate the smooth running of the London meeting rooms and their events and maintain a high standard of service to both staff and clients. The job will involve working alongside 3 other front of house administrators with whom you will be sharing the following duties and responsibilities. MAIN DUTIES AND RESPONSIBILITIES: Front of House: Welcome all visitors in a friendly, professional manner, directing them to allocated meeting rooms and catering for any additional guest requirements Manage the physical and virtual meeting room space. Schedule appointments and maintain meeting room schedule via Office Tracker software, ensuring appropriate rooms and dial in details are booked, set up beforehand and staff are informed promptly of guest arrival. Keep the reception desk and public areas clean and tidy throughout the day. Set up and management of all audiovisual requirements for meetings, testing equipment on a weekly basis and trouble-shooting solutions to any issues that arise, escalating issues to our Technology team and working with them and our AV contractors to resolve Work alongside waiting staff team, keeping them informed of the running of the day, advising of any changes & training any new waiting staff on shift. Booking waiting staff for regular daily shifts and additional staff as required for busy/event days. Work as a team to ensure all emails & enquiries to the Reception London inbox are replied to, responding to all room bookings within an hour and dealing with urgent requests promptly. Answer all incoming calls promptly and in a professional manner, taking accurate messages, transferring and screening calls as appropriate and liaising with Edinburgh reception to ensure phone cover is provided at all times Booking car park spaces and assisting with security passes and door passes. This is done alongside the building security team Locking down the office in the evening & securing the office floors. Opening up in the morning and prepping for early morning meetings. Book staff taxis as required & advising on appropriate service Arranging courier collection/delivery, advising staff on best service options & following up any missing/late couriers, checking all deliveries and informing staff of their arrival Sort and distribute all incoming post, ensuring time sensitive post is delivered on time; confirming daily internal mail from Edinburgh is received. Collect all outgoing post, frank accurately & issue for collection by Royal Mail at 5pm Provide additional support and ad hoc clerical duties to the PAs as required. Supporting the Office Manager by reporting any maintenance issues & arranging contractors when requested. Undertake any tasks within the jobholder's skills and abilities as may be requested from time to time Assist with fire evacuations, provide first aid and complete staff Health & Safety inductions as required (when appropriately trained) Liaising and assisting with office contractors to ensure delivery of service, mainly confidential waste contractors, cleaners, pest control, hygiene waste companies Events: Helping to arrange all office events including liaising with event hosts, the chef and waiting staff to ensure the smooth set up and running of all lunches, dinners & drinks parties. Staying on late or coming in early as required Office supplies: Assisting the team to maintain supplies of office stationery, paper, soaps & shower gels and ground floor meeting room supplies. Assist with the weekly staff shopping order and keeping accurate records of purchases and orders made. Completing monthly visa statements and petty cash reconciliations for Finance Arranging sandwich lunches & catering for meetings Ordering office sundries & additional items as requested by Office Manager or staff Weekly wine stock check & ordering any additional bottles for events PERSONAL REQUIREMENTS: Efficient. Good communication skills. Ability to work accurately, neatly and without supervision - attention to detail is key. Good organisational and multitasking skills. Ability to handle confidential information Ability to adapt to the needs of the business and changes to the role Willingness to work as part of a team Good presentation and a pleasant manner.
May 22, 2026
Seasonal
A leading boutique investment firm with stunning offices in the West End is looking for a front-of-house receptionist and events coordinator. The role will begin on an ongoing temporary basis with the view to going permanent after 3 months. Rate: £15.50 per hour plus holiday pay for a 37.5 hour week during the period of temping, becoming £30,000 per annum when the role goes permanent. Hours: Rotational shift pattern (normally 07.45-16.45 or 09.00-17.30 shift) MAIN PURPOSE OF JOB: Project a professional and friendly image. Facilitate the smooth running of the London meeting rooms and their events and maintain a high standard of service to both staff and clients. The job will involve working alongside 3 other front of house administrators with whom you will be sharing the following duties and responsibilities. MAIN DUTIES AND RESPONSIBILITIES: Front of House: Welcome all visitors in a friendly, professional manner, directing them to allocated meeting rooms and catering for any additional guest requirements Manage the physical and virtual meeting room space. Schedule appointments and maintain meeting room schedule via Office Tracker software, ensuring appropriate rooms and dial in details are booked, set up beforehand and staff are informed promptly of guest arrival. Keep the reception desk and public areas clean and tidy throughout the day. Set up and management of all audiovisual requirements for meetings, testing equipment on a weekly basis and trouble-shooting solutions to any issues that arise, escalating issues to our Technology team and working with them and our AV contractors to resolve Work alongside waiting staff team, keeping them informed of the running of the day, advising of any changes & training any new waiting staff on shift. Booking waiting staff for regular daily shifts and additional staff as required for busy/event days. Work as a team to ensure all emails & enquiries to the Reception London inbox are replied to, responding to all room bookings within an hour and dealing with urgent requests promptly. Answer all incoming calls promptly and in a professional manner, taking accurate messages, transferring and screening calls as appropriate and liaising with Edinburgh reception to ensure phone cover is provided at all times Booking car park spaces and assisting with security passes and door passes. This is done alongside the building security team Locking down the office in the evening & securing the office floors. Opening up in the morning and prepping for early morning meetings. Book staff taxis as required & advising on appropriate service Arranging courier collection/delivery, advising staff on best service options & following up any missing/late couriers, checking all deliveries and informing staff of their arrival Sort and distribute all incoming post, ensuring time sensitive post is delivered on time; confirming daily internal mail from Edinburgh is received. Collect all outgoing post, frank accurately & issue for collection by Royal Mail at 5pm Provide additional support and ad hoc clerical duties to the PAs as required. Supporting the Office Manager by reporting any maintenance issues & arranging contractors when requested. Undertake any tasks within the jobholder's skills and abilities as may be requested from time to time Assist with fire evacuations, provide first aid and complete staff Health & Safety inductions as required (when appropriately trained) Liaising and assisting with office contractors to ensure delivery of service, mainly confidential waste contractors, cleaners, pest control, hygiene waste companies Events: Helping to arrange all office events including liaising with event hosts, the chef and waiting staff to ensure the smooth set up and running of all lunches, dinners & drinks parties. Staying on late or coming in early as required Office supplies: Assisting the team to maintain supplies of office stationery, paper, soaps & shower gels and ground floor meeting room supplies. Assist with the weekly staff shopping order and keeping accurate records of purchases and orders made. Completing monthly visa statements and petty cash reconciliations for Finance Arranging sandwich lunches & catering for meetings Ordering office sundries & additional items as requested by Office Manager or staff Weekly wine stock check & ordering any additional bottles for events PERSONAL REQUIREMENTS: Efficient. Good communication skills. Ability to work accurately, neatly and without supervision - attention to detail is key. Good organisational and multitasking skills. Ability to handle confidential information Ability to adapt to the needs of the business and changes to the role Willingness to work as part of a team Good presentation and a pleasant manner.
A rare opportunity to work directly alongside a successful entrepreneur involved in a wide mix of businesses including property, Airbnb, healthcare, facilities management, and investment projects. No two days are the same in this flexible, hands-on role where you'll help keep fast-moving projects organised, solve problems, and become a trusted right-hand support. Part-time Executive / Personal Assistant & Operations Support Peacehaven and East Sussex Coast Part-time, hybrid £15 per hour 1-2 days per week initially, with potential for additional hours as the business grows DBS check required Must have a full UK driving licence About the role This is not a typical desk-based admin role. We are looking for someone proactive, practical, adaptable, and highly organised who enjoys variety and thrives in a fast-paced environment. You will work closely with a friendly, entrepreneurial business owner who is involved in a range of projects across property, short-term rentals, healthcare, facilities management, investment ventures, and other growing business interests. Some days may involve coordinating Airbnb bookings, managing contractors, researching opportunities, or supporting healthcare-related projects. Other days could involve visiting properties, helping prepare accommodation, solving unexpected problems, organising logistics, or assisting with completely different business activities. This role would suit someone who enjoys getting stuck in, takes pride in helping things run smoothly, and wants a position with genuine variety rather than doing the same thing every day. The successful candidate will become a trusted support person who can take ownership of tasks, remove pressure from the business owner, and help keep multiple projects moving forward. Skills and experience Full UK driving licence. Highly organised with strong attention to detail. Flexible, adaptable, and happy working across different types of tasks. Confident using technology, AI tools, and online systems. Good practical problem-solving ability. Self-motivated and able to work independently. Professional, trustworthy, and discreet. Comfortable working in a fast-moving entrepreneurial environment. Friendly, positive personality with a can-do attitude. Eye for presentation, organisation, and standards. Previous experience in administration, operations, hospitality, property, facilities, or executive support would be advantageous. Knowledge of property management, Airbnb, boats, or facilities management would be beneficial but not essential. Interest in healthcare, medical research, or business operations would also be an advantage. Benefits Flexible hybrid working. A genuinely varied role where no two days are the same. Opportunity to work closely with an experienced entrepreneur across multiple businesses. Potential for the role and hours to grow over time. Supportive, positive, and informal working environment. Chance to gain exposure to a wide range of industries and projects. How to apply for the role Please submit your CV for consideration. Due to the confidential nature of this position, further company details will be shared with shortlisted candidates during the screening process. You must be authorised to work in the UK. No agencies please. Related job titles may include: Executive Assistant, Personal Assistant, Operations Assistant, Property Assistant, Airbnb Coordinator, Facilities Coordinator, Entrepreneurial Assistant, Business Support Assistant, Hybrid Administrator, Project Coordinator, Operations Coordinator, Property Administrator, Hospitality Coordinator, Office Administrator, Executive Support Assistant, PA to Director, Business Assistant, Facilities Support Assistant, Accommodation Coordinator, Rental Coordinator, Virtual Assistant, Research Administrator, Healthcare Administrator, Flexible Part-time Jobs, Graduate Administrator, Lifestyle Assistant.
May 22, 2026
Full time
A rare opportunity to work directly alongside a successful entrepreneur involved in a wide mix of businesses including property, Airbnb, healthcare, facilities management, and investment projects. No two days are the same in this flexible, hands-on role where you'll help keep fast-moving projects organised, solve problems, and become a trusted right-hand support. Part-time Executive / Personal Assistant & Operations Support Peacehaven and East Sussex Coast Part-time, hybrid £15 per hour 1-2 days per week initially, with potential for additional hours as the business grows DBS check required Must have a full UK driving licence About the role This is not a typical desk-based admin role. We are looking for someone proactive, practical, adaptable, and highly organised who enjoys variety and thrives in a fast-paced environment. You will work closely with a friendly, entrepreneurial business owner who is involved in a range of projects across property, short-term rentals, healthcare, facilities management, investment ventures, and other growing business interests. Some days may involve coordinating Airbnb bookings, managing contractors, researching opportunities, or supporting healthcare-related projects. Other days could involve visiting properties, helping prepare accommodation, solving unexpected problems, organising logistics, or assisting with completely different business activities. This role would suit someone who enjoys getting stuck in, takes pride in helping things run smoothly, and wants a position with genuine variety rather than doing the same thing every day. The successful candidate will become a trusted support person who can take ownership of tasks, remove pressure from the business owner, and help keep multiple projects moving forward. Skills and experience Full UK driving licence. Highly organised with strong attention to detail. Flexible, adaptable, and happy working across different types of tasks. Confident using technology, AI tools, and online systems. Good practical problem-solving ability. Self-motivated and able to work independently. Professional, trustworthy, and discreet. Comfortable working in a fast-moving entrepreneurial environment. Friendly, positive personality with a can-do attitude. Eye for presentation, organisation, and standards. Previous experience in administration, operations, hospitality, property, facilities, or executive support would be advantageous. Knowledge of property management, Airbnb, boats, or facilities management would be beneficial but not essential. Interest in healthcare, medical research, or business operations would also be an advantage. Benefits Flexible hybrid working. A genuinely varied role where no two days are the same. Opportunity to work closely with an experienced entrepreneur across multiple businesses. Potential for the role and hours to grow over time. Supportive, positive, and informal working environment. Chance to gain exposure to a wide range of industries and projects. How to apply for the role Please submit your CV for consideration. Due to the confidential nature of this position, further company details will be shared with shortlisted candidates during the screening process. You must be authorised to work in the UK. No agencies please. Related job titles may include: Executive Assistant, Personal Assistant, Operations Assistant, Property Assistant, Airbnb Coordinator, Facilities Coordinator, Entrepreneurial Assistant, Business Support Assistant, Hybrid Administrator, Project Coordinator, Operations Coordinator, Property Administrator, Hospitality Coordinator, Office Administrator, Executive Support Assistant, PA to Director, Business Assistant, Facilities Support Assistant, Accommodation Coordinator, Rental Coordinator, Virtual Assistant, Research Administrator, Healthcare Administrator, Flexible Part-time Jobs, Graduate Administrator, Lifestyle Assistant.
Think Specialist Recruitment are delighted to be working with a great company based within the Watford area. This company have an exciting opportunity for a Sales Support and Logistics Coordinator to join their team. This position would suit someone who has previous experience of providing administrative support to a sales team, order processing, coordination and logistics. This person will be providing support to a member of the sales team, they will need to have strong communication skills across all levels, the ability to build great working relationships as they will be working with other departments, and great organisational skills. Hours - Monday - Friday 9am - 5:30pm Fully office based Some of the duties will include: Managing the full order process for key accounts, distributors and retailers Processing and managing sales orders on the internal system, from order to fulfilment Working with internal teams and 3PLs Gaining an understanding of individual customer requirements Acting as key point of contact for customer queries relating to delivery updates, samples and more Working closely with internal team to ensure all goods arrival dates are communicated, advising of any delays Manage rework requirements and ensure associated costs and approvals are clearly tracked and documented Providing support as required within the sales team Working well as part of the team The suitable candidate: 2 years experience within sales support Previous experience within consumer goods or FMCG Experience within order processing and export Great communication skills on all levels Great team player Strong organisational skills with the ability to prioritise a workload Strong communication skills on all levels Local to the Watford area Happy to be fully office based Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
May 22, 2026
Full time
Think Specialist Recruitment are delighted to be working with a great company based within the Watford area. This company have an exciting opportunity for a Sales Support and Logistics Coordinator to join their team. This position would suit someone who has previous experience of providing administrative support to a sales team, order processing, coordination and logistics. This person will be providing support to a member of the sales team, they will need to have strong communication skills across all levels, the ability to build great working relationships as they will be working with other departments, and great organisational skills. Hours - Monday - Friday 9am - 5:30pm Fully office based Some of the duties will include: Managing the full order process for key accounts, distributors and retailers Processing and managing sales orders on the internal system, from order to fulfilment Working with internal teams and 3PLs Gaining an understanding of individual customer requirements Acting as key point of contact for customer queries relating to delivery updates, samples and more Working closely with internal team to ensure all goods arrival dates are communicated, advising of any delays Manage rework requirements and ensure associated costs and approvals are clearly tracked and documented Providing support as required within the sales team Working well as part of the team The suitable candidate: 2 years experience within sales support Previous experience within consumer goods or FMCG Experience within order processing and export Great communication skills on all levels Great team player Strong organisational skills with the ability to prioritise a workload Strong communication skills on all levels Local to the Watford area Happy to be fully office based Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Customer Experience Coordinator Salary: Living Onsite £25,685 per annum (Band C, Level 3) Living Offsite £27,445 per annum (Band C, Level 3), inclusive of OLW Location: Gilwell Park, Chingford, E4 7QW Contract Type: Permanent Working Hours: 35 hours per week, worked on a rota basis including weekends About the Role We re looking for a proactive and customer-focused Customer Experience Coordinator to help create exceptional experiences for visitors at Gilwell Park. This is an exciting opportunity for someone who enjoys working in a fast-paced environment, building strong customer relationships, and supporting unforgettable outdoor adventures. In this role, you ll play a key part in understanding customer needs, guiding them towards the right experiences, and supporting centre teams to ensure every visit runs smoothly from booking through to aftercare. Key Responsibilities Customer Service & Bookings Deliver professional and friendly support across phone, email, live chat, and social media channels. Advise customers on suitable products, activities, and booking options tailored to their needs. Maintain high service standards in line with SLAs and brand expectations. Manage customer bookings from enquiry stage through to post-visit support. Administration Process bookings, enquiries, and customer information using internal systems including SharePoint, Cinolla, and Zendesk. Handle payments, invoices, and other routine financial administration tasks. Support the conversion of enquiries into confirmed bookings. Centre Support Assist in planning activity programmes suited to customer and group requirements. Work collaboratively with centre teams to ensure a seamless customer journey. Support operational procedures, compliance requirements, and safety checks. About You We re looking for someone with: Previous experience delivering high-quality customer service. Experience within outdoor education, residential centres, hospitality, leisure, or a related sector. Strong interpersonal and communication skills, both written and verbal. Excellent organisational skills with strong attention to detail. The ability to manage multiple priorities while maintaining a positive customer experience. Why Join Us? This is a fantastic opportunity to join a passionate team dedicated to creating memorable experiences in a unique outdoor environment. You ll gain valuable experience in customer engagement, operations, and adventure-based hospitality while working at one of the UK s leading activity centres. Benefits: We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. 28 days holiday and going up to 32 days after 2 years service plus additional days at Christmas Flexible working hours Work in a way that suits you, your role and your department Double matching pension up to 10% of gross salary For a full list of our benefits, click . Closing date for applications: 23:59 on Sunday, 7th June 2026 Interviews will be held in person at Gilwell Park on Tuesday, 16th June 2026. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
May 22, 2026
Full time
Customer Experience Coordinator Salary: Living Onsite £25,685 per annum (Band C, Level 3) Living Offsite £27,445 per annum (Band C, Level 3), inclusive of OLW Location: Gilwell Park, Chingford, E4 7QW Contract Type: Permanent Working Hours: 35 hours per week, worked on a rota basis including weekends About the Role We re looking for a proactive and customer-focused Customer Experience Coordinator to help create exceptional experiences for visitors at Gilwell Park. This is an exciting opportunity for someone who enjoys working in a fast-paced environment, building strong customer relationships, and supporting unforgettable outdoor adventures. In this role, you ll play a key part in understanding customer needs, guiding them towards the right experiences, and supporting centre teams to ensure every visit runs smoothly from booking through to aftercare. Key Responsibilities Customer Service & Bookings Deliver professional and friendly support across phone, email, live chat, and social media channels. Advise customers on suitable products, activities, and booking options tailored to their needs. Maintain high service standards in line with SLAs and brand expectations. Manage customer bookings from enquiry stage through to post-visit support. Administration Process bookings, enquiries, and customer information using internal systems including SharePoint, Cinolla, and Zendesk. Handle payments, invoices, and other routine financial administration tasks. Support the conversion of enquiries into confirmed bookings. Centre Support Assist in planning activity programmes suited to customer and group requirements. Work collaboratively with centre teams to ensure a seamless customer journey. Support operational procedures, compliance requirements, and safety checks. About You We re looking for someone with: Previous experience delivering high-quality customer service. Experience within outdoor education, residential centres, hospitality, leisure, or a related sector. Strong interpersonal and communication skills, both written and verbal. Excellent organisational skills with strong attention to detail. The ability to manage multiple priorities while maintaining a positive customer experience. Why Join Us? This is a fantastic opportunity to join a passionate team dedicated to creating memorable experiences in a unique outdoor environment. You ll gain valuable experience in customer engagement, operations, and adventure-based hospitality while working at one of the UK s leading activity centres. Benefits: We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. 28 days holiday and going up to 32 days after 2 years service plus additional days at Christmas Flexible working hours Work in a way that suits you, your role and your department Double matching pension up to 10% of gross salary For a full list of our benefits, click . Closing date for applications: 23:59 on Sunday, 7th June 2026 Interviews will be held in person at Gilwell Park on Tuesday, 16th June 2026. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Morgan Jones Recruitment Consultants
Canterbury, Kent
IT Technician - Highly competitive salary DOE - Canterbury-based with travel to the Sittingbourne area Salary - £30,000 - £35,000 per annum DOE Are you an experienced IT Technician looking to make a real difference in the education sector? We re recruiting on behalf of a dynamic IT solutions company based in Thanet that supports clients across Kent This is an exciting opportunity to join a passionate and dedicated team, providing vital IT support to schools. Role Overview: As an IT Technician, you will be responsible for maintaining and supporting the IT infrastructure in various schools, ensuring that equipment is installed, set up, and maintained to keep educational systems running smoothly. You'll be working with desktop PCs, servers, tablets, laptops, and iPads, and helping school staff utilise technology effectively. You'll also administer servers, manage cloud services, and provide hands-on technical support. Key Responsibilities: Install, set up, and support IT equipment in schools Administer servers, cloud services, and local/wide area networks Assist staff with the use of IT systems Respond to user support requests via a bespoke fault logging system Undertake change requests as directed by the school's IT coordinator Maintain and develop Microsoft-based end-user and server equipment Technical Skills Required: Microsoft Server software Microsoft Windows & Office products Microsoft Intune, Entra, and M365 platforms Group Policy & Active Directory management Remote backup procedures Network infrastructure diagnostics Installations of mainstream software & MSI deployment Apple product knowledge (advantageous) What We re Looking For: A self-motivated, proactive IT professional Strong communication skills with the ability to liaise with individuals at all levels Technical expertise in Microsoft systems and network infrastructure A valid driver s license and own vehicle (essential) Willingness to travel across Kent and into outer London as required Benefits: Full-time position based in Canterbury, with travel across Kent and outer London Opportunity to work in a rewarding, education-focused environment Company-paid Enhanced DBS check Ready to take your IT career to the next level and help shape the future of education? Apply now and become a key part of this forward-thinking team! Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy, which can be found on our website. Due to the high volume of applicants, we see that if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks Facebook, Instagram, Twitter, or LinkedIn
May 22, 2026
Full time
IT Technician - Highly competitive salary DOE - Canterbury-based with travel to the Sittingbourne area Salary - £30,000 - £35,000 per annum DOE Are you an experienced IT Technician looking to make a real difference in the education sector? We re recruiting on behalf of a dynamic IT solutions company based in Thanet that supports clients across Kent This is an exciting opportunity to join a passionate and dedicated team, providing vital IT support to schools. Role Overview: As an IT Technician, you will be responsible for maintaining and supporting the IT infrastructure in various schools, ensuring that equipment is installed, set up, and maintained to keep educational systems running smoothly. You'll be working with desktop PCs, servers, tablets, laptops, and iPads, and helping school staff utilise technology effectively. You'll also administer servers, manage cloud services, and provide hands-on technical support. Key Responsibilities: Install, set up, and support IT equipment in schools Administer servers, cloud services, and local/wide area networks Assist staff with the use of IT systems Respond to user support requests via a bespoke fault logging system Undertake change requests as directed by the school's IT coordinator Maintain and develop Microsoft-based end-user and server equipment Technical Skills Required: Microsoft Server software Microsoft Windows & Office products Microsoft Intune, Entra, and M365 platforms Group Policy & Active Directory management Remote backup procedures Network infrastructure diagnostics Installations of mainstream software & MSI deployment Apple product knowledge (advantageous) What We re Looking For: A self-motivated, proactive IT professional Strong communication skills with the ability to liaise with individuals at all levels Technical expertise in Microsoft systems and network infrastructure A valid driver s license and own vehicle (essential) Willingness to travel across Kent and into outer London as required Benefits: Full-time position based in Canterbury, with travel across Kent and outer London Opportunity to work in a rewarding, education-focused environment Company-paid Enhanced DBS check Ready to take your IT career to the next level and help shape the future of education? Apply now and become a key part of this forward-thinking team! Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy, which can be found on our website. Due to the high volume of applicants, we see that if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks Facebook, Instagram, Twitter, or LinkedIn
Assistant Hire Manager role in Bristol with fast-growing hire company, £35,000 £38,000 salary, bonus, training, and excellent career progression opportunities. We are recruiting for a rapidly growing, forward-thinking hire business known for delivering exceptional service across the construction equipment sector. With a strong reputation for saying yes to customer challenges, this company invests heavily in people, safety, and sustainable practices. This is an exciting opportunity for an Assistant Hire Manager to join a business where your contribution is recognised and your career can progress. Key Benefits of the Assistant Hire Manager: £35,000 £38,000 basic salary Bonus paid twice per year 28 days holiday plus bank holidays Option to buy additional holidays Healthcare scheme Pension scheme Structured management training programme Monday to Friday working hours (7:30am 5:00pm) Clear progression opportunities within a growing business About the Role (Assistant Hire Manager) As an Assistant Hire Manager, you will support the Depot Manager in the day-to-day running of a busy hire operation in Bristol. You will ensure stock levels are optimised to meet customer demand, provide expert advice on plant and tool hire solutions, and help maximise revenue through upselling and customer engagement. The Assistant Hire Manager will also be involved in equipment test and run procedures, basic servicing, and maintaining high operational standards. Building strong relationships with customers and colleagues will be key to success in this Assistant Hire Manager position. About You (Assistant Hire Manager) To succeed as an Assistant Hire Manager, you will have: A background in plant hire, tool hire, construction equipment, or builders merchants Strong customer service and organisational skills Confident communication skills, both face-to-face and over the phone A proactive and energetic approach to work Ability to work effectively as part of a team Basic mechanical or equipment knowledge (desirable) Good IT and administrative skills To be successful in this role, you may have worked as a: Depot Supervisor, Hire Controller, Assistant Depot Manager, Branch Supervisor, Tool Hire Supervisor, Plant Hire Supervisor, Equipment Hire Coordinator, Branch Assistant Manager, Hire Desk Manager, Service Centre Supervisor Next Steps If you are an ambitious Assistant Hire Manager looking to progress your career with a growing organisation, apply today or contact Georgina on (phone number removed) or (url removed) to find out more information!
May 22, 2026
Full time
Assistant Hire Manager role in Bristol with fast-growing hire company, £35,000 £38,000 salary, bonus, training, and excellent career progression opportunities. We are recruiting for a rapidly growing, forward-thinking hire business known for delivering exceptional service across the construction equipment sector. With a strong reputation for saying yes to customer challenges, this company invests heavily in people, safety, and sustainable practices. This is an exciting opportunity for an Assistant Hire Manager to join a business where your contribution is recognised and your career can progress. Key Benefits of the Assistant Hire Manager: £35,000 £38,000 basic salary Bonus paid twice per year 28 days holiday plus bank holidays Option to buy additional holidays Healthcare scheme Pension scheme Structured management training programme Monday to Friday working hours (7:30am 5:00pm) Clear progression opportunities within a growing business About the Role (Assistant Hire Manager) As an Assistant Hire Manager, you will support the Depot Manager in the day-to-day running of a busy hire operation in Bristol. You will ensure stock levels are optimised to meet customer demand, provide expert advice on plant and tool hire solutions, and help maximise revenue through upselling and customer engagement. The Assistant Hire Manager will also be involved in equipment test and run procedures, basic servicing, and maintaining high operational standards. Building strong relationships with customers and colleagues will be key to success in this Assistant Hire Manager position. About You (Assistant Hire Manager) To succeed as an Assistant Hire Manager, you will have: A background in plant hire, tool hire, construction equipment, or builders merchants Strong customer service and organisational skills Confident communication skills, both face-to-face and over the phone A proactive and energetic approach to work Ability to work effectively as part of a team Basic mechanical or equipment knowledge (desirable) Good IT and administrative skills To be successful in this role, you may have worked as a: Depot Supervisor, Hire Controller, Assistant Depot Manager, Branch Supervisor, Tool Hire Supervisor, Plant Hire Supervisor, Equipment Hire Coordinator, Branch Assistant Manager, Hire Desk Manager, Service Centre Supervisor Next Steps If you are an ambitious Assistant Hire Manager looking to progress your career with a growing organisation, apply today or contact Georgina on (phone number removed) or (url removed) to find out more information!
Experienced Claims Technicians required to join a leading claims management organisation who have been operating within the Insurance and Property Industry for a number of years providing a bespoke property repair and damage mitigation service for both commercial and domestic properties. As a Claims Technician you will be handling a portfolio of buildings related losses working from a desk base and supporting the team of Surveyors/Estimators who attend site visits to assess damage and prepare schedules of works. Key responsibilities: Work closely with the Team of Surveyors/Estimators Manage claims from cradle to grave Oversee that the reinstatement to any damaged properties is completed and fully repaired During the process you will liaise with insureds, insurers and contractors keeping all parties up to date. Help and support the Team of Surveyors/Estimators with the writing of estimates, preparing schedule of works and organising contractor to carry out repairs Contractor management, ensuring the repair work is on track, compliant and working to industry standard About you: Experience of working in an Insurance Claims/Buildings Claims environment Good knowledge of Buildings/Property damage and repair Exceptional communication skills, face to face, verbal and written Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims; (phone number removed) / (url removed) / Job Ref: CD-32. For all other vacancies, take a look at our website - (url removed)
May 21, 2026
Full time
Experienced Claims Technicians required to join a leading claims management organisation who have been operating within the Insurance and Property Industry for a number of years providing a bespoke property repair and damage mitigation service for both commercial and domestic properties. As a Claims Technician you will be handling a portfolio of buildings related losses working from a desk base and supporting the team of Surveyors/Estimators who attend site visits to assess damage and prepare schedules of works. Key responsibilities: Work closely with the Team of Surveyors/Estimators Manage claims from cradle to grave Oversee that the reinstatement to any damaged properties is completed and fully repaired During the process you will liaise with insureds, insurers and contractors keeping all parties up to date. Help and support the Team of Surveyors/Estimators with the writing of estimates, preparing schedule of works and organising contractor to carry out repairs Contractor management, ensuring the repair work is on track, compliant and working to industry standard About you: Experience of working in an Insurance Claims/Buildings Claims environment Good knowledge of Buildings/Property damage and repair Exceptional communication skills, face to face, verbal and written Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims; (phone number removed) / (url removed) / Job Ref: CD-32. For all other vacancies, take a look at our website - (url removed)
Join Our Dynamic Team as a Front Desk Coordinator! Are you a friendly and organised individual looking to make a real impact in a thriving manufacturing environment? We want YOU to be the welcoming face of our organisation! We pride ourselves on our commitment to excellence and our lively workplace culture. If you're ready to step into a pivotal role where your skills and enthusiasm shine, read on! Position: Front Desk Coordinator Location: Wilmslow Contract Type: Permanent What You'll Do: As the Front Desk Coordinator, you will be the first point of contact for visitors and clients, playing a crucial role in creating a positive first impression of our company. Your responsibilities will include: Welcoming Visitors: Greet guests with a warm smile and a friendly demeanour, making them feel right at home. Managing Reception: Answer and direct phone calls, handle inquiries, and manage a busy front desk with grace and efficiency. Administrative Support: Assist with various administrative tasks, including scheduling meetings, maintaining records, and coordinating office supplies. Collaboration: Work closely with different departments to ensure smooth communication and operations. Event Coordination: Help organise company events and meetings, ensuring everything runs seamlessly. Who You Are: We're looking for a proactive and energetic individual who thrives in a fast-paced environment. You should have: A cheerful disposition and excellent interpersonal skills. Strong organisational abilities and attention to detail. Experience in a front office or administrative role (preferred but not required). Proficiency in Microsoft Office Suite (Word, Excel, Outlook). The ability to multitask and prioritise effectively. Why Join Us? You'll be part of an innovative and passionate team committed to excellence in the manufacturing and production industry. We offer: Competitive Salary: We value your skills and experience! Comprehensive Benefits Package: Including health, dental, and retirement plans. Growth Opportunities: We believe in nurturing talent and promoting from within. A Fun Work Environment: Join a team that celebrates achievements and fosters creativity! Ready to Bring Your Enthusiasm to Our Team? If you're excited about the opportunity to contribute to our thriving business and be the friendly face our clients remember, we'd love to hear from you! How to Apply: Please send your CV and a brief cover letter with the subject line "Front Desk Coordinator Application." We can't wait to meet you! Adecco is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Let's make great things happen together! Join us and become a vital part of our journey in the manufacturing and production industry. Your new adventure awaits! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 21, 2026
Full time
Join Our Dynamic Team as a Front Desk Coordinator! Are you a friendly and organised individual looking to make a real impact in a thriving manufacturing environment? We want YOU to be the welcoming face of our organisation! We pride ourselves on our commitment to excellence and our lively workplace culture. If you're ready to step into a pivotal role where your skills and enthusiasm shine, read on! Position: Front Desk Coordinator Location: Wilmslow Contract Type: Permanent What You'll Do: As the Front Desk Coordinator, you will be the first point of contact for visitors and clients, playing a crucial role in creating a positive first impression of our company. Your responsibilities will include: Welcoming Visitors: Greet guests with a warm smile and a friendly demeanour, making them feel right at home. Managing Reception: Answer and direct phone calls, handle inquiries, and manage a busy front desk with grace and efficiency. Administrative Support: Assist with various administrative tasks, including scheduling meetings, maintaining records, and coordinating office supplies. Collaboration: Work closely with different departments to ensure smooth communication and operations. Event Coordination: Help organise company events and meetings, ensuring everything runs seamlessly. Who You Are: We're looking for a proactive and energetic individual who thrives in a fast-paced environment. You should have: A cheerful disposition and excellent interpersonal skills. Strong organisational abilities and attention to detail. Experience in a front office or administrative role (preferred but not required). Proficiency in Microsoft Office Suite (Word, Excel, Outlook). The ability to multitask and prioritise effectively. Why Join Us? You'll be part of an innovative and passionate team committed to excellence in the manufacturing and production industry. We offer: Competitive Salary: We value your skills and experience! Comprehensive Benefits Package: Including health, dental, and retirement plans. Growth Opportunities: We believe in nurturing talent and promoting from within. A Fun Work Environment: Join a team that celebrates achievements and fosters creativity! Ready to Bring Your Enthusiasm to Our Team? If you're excited about the opportunity to contribute to our thriving business and be the friendly face our clients remember, we'd love to hear from you! How to Apply: Please send your CV and a brief cover letter with the subject line "Front Desk Coordinator Application." We can't wait to meet you! Adecco is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Let's make great things happen together! Join us and become a vital part of our journey in the manufacturing and production industry. Your new adventure awaits! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Services Coordinator Your new company We are working with a reputable organisation seeking to appoint a Customer Experience - Support Representative to join their growing team. This role plays a key part in delivering a high-quality customer journey, acting as a central point of contact and ensuring efficient coordination across service operations.The position offers the opportunity to work within a fast-paced environment, supporting both customers and internal teams to ensure seamless service delivery. Your new role As a Customer Services Cooridnator your role will involve Customer Engagement & Case Management. Act as the primary point of contact for customers across all stages of the service lifecycle. Understand customer needs and manage requirements throughout each stage. Take ownership of case management, ensuring queries are resolved efficiently. Build and maintain strong, long-term customer relationships. Coordinate service visits, including scheduling activities alongside field service teams. Manage service quotations, contracts, and order processing. Allocate and track job numbers, ensuring accurate records and completion updates. Process purchase requisitions and manage order workflows. Support invoicing processes and ensure accurate financial handling. Maintain stock and inventory levels for field-based engineers. Manage parts quotations and secure purchase orders post-service delivery. Support helpdesk operations including call handling and service coordination. Ensure efficient allocation and tracking of service activities. Escalate customer issues or complaints where necessary. Maintain accurate customer records and support account setup processes. Ensure adherence to internal quality management systems and procedures. Collaborate across departments to improve service delivery and customer experience. Contribute to KPI tracking and performance targets. What you'll need to succeed Proven experience in a customer-facing or customer support role.Ability to work effectively in a fast-paced, evolving environment.Strong verbal and written communication skills.Proficiency in Microsoft Office applications.Experience coordinating schedules, operations, or service delivery.Experience scheduling field-based service engineers.Familiarity with ERP or business systems (e.g., Sage or similar). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 20, 2026
Full time
Customer Services Coordinator Your new company We are working with a reputable organisation seeking to appoint a Customer Experience - Support Representative to join their growing team. This role plays a key part in delivering a high-quality customer journey, acting as a central point of contact and ensuring efficient coordination across service operations.The position offers the opportunity to work within a fast-paced environment, supporting both customers and internal teams to ensure seamless service delivery. Your new role As a Customer Services Cooridnator your role will involve Customer Engagement & Case Management. Act as the primary point of contact for customers across all stages of the service lifecycle. Understand customer needs and manage requirements throughout each stage. Take ownership of case management, ensuring queries are resolved efficiently. Build and maintain strong, long-term customer relationships. Coordinate service visits, including scheduling activities alongside field service teams. Manage service quotations, contracts, and order processing. Allocate and track job numbers, ensuring accurate records and completion updates. Process purchase requisitions and manage order workflows. Support invoicing processes and ensure accurate financial handling. Maintain stock and inventory levels for field-based engineers. Manage parts quotations and secure purchase orders post-service delivery. Support helpdesk operations including call handling and service coordination. Ensure efficient allocation and tracking of service activities. Escalate customer issues or complaints where necessary. Maintain accurate customer records and support account setup processes. Ensure adherence to internal quality management systems and procedures. Collaborate across departments to improve service delivery and customer experience. Contribute to KPI tracking and performance targets. What you'll need to succeed Proven experience in a customer-facing or customer support role.Ability to work effectively in a fast-paced, evolving environment.Strong verbal and written communication skills.Proficiency in Microsoft Office applications.Experience coordinating schedules, operations, or service delivery.Experience scheduling field-based service engineers.Familiarity with ERP or business systems (e.g., Sage or similar). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Helpdesk Coordinator Central London (5 Days Onsite) 22 per hour 165 per day (Inside IR35) Are you a customer-focused IT support professional who thrives in a fast-paced corporate environment? We're looking for a proactive Helpdesk Coordinator to provide hands-on technical support from a busy Walk-Up Desk in Central London. This is a fantastic opportunity to join a high-performing IT team supporting a diverse user base across Windows and Mac environments, ensuring employees receive first-class support that keeps the business running smoothly. What You'll Be Doing Acting as the first point of contact for all onsite IT issues and requests Providing face-to-face support for Windows 11 and macOS users Troubleshooting hardware, software, account, and access issues Delivering meeting room and A/V support for onsite and hybrid meetings Managing IT assets including laptops, mobiles, and peripherals Handling onboarding and offboarding activities Logging and progressing tickets in line with SLAs Escalating complex issues to 2nd and 3rd line teams Contributing to process improvements and knowledge sharing What We're Looking For Proven experience in 1st/2nd Line IT Support within a corporate environment Strong knowledge of Windows 11 , macOS , and Microsoft 365 Experience with Active Directory , Okta , and SSO technologies Familiarity with ITSM tools such as ServiceNow Understanding of networking fundamentals (Wi-Fi, TCP/IP) Excellent communication and customer service skills Highly organised with a proactive, can-do attitude Why Apply? Work in a modern Central London office Join a collaborative and supportive IT team Gain exposure to enterprise technologies and processes Competitive day rate with an immediate start available If you enjoy solving technical problems, delivering exceptional customer service, and working in a dynamic environment, we'd love to hear from you. Apply now or email your CV to me at (url removed)
May 20, 2026
Contractor
Helpdesk Coordinator Central London (5 Days Onsite) 22 per hour 165 per day (Inside IR35) Are you a customer-focused IT support professional who thrives in a fast-paced corporate environment? We're looking for a proactive Helpdesk Coordinator to provide hands-on technical support from a busy Walk-Up Desk in Central London. This is a fantastic opportunity to join a high-performing IT team supporting a diverse user base across Windows and Mac environments, ensuring employees receive first-class support that keeps the business running smoothly. What You'll Be Doing Acting as the first point of contact for all onsite IT issues and requests Providing face-to-face support for Windows 11 and macOS users Troubleshooting hardware, software, account, and access issues Delivering meeting room and A/V support for onsite and hybrid meetings Managing IT assets including laptops, mobiles, and peripherals Handling onboarding and offboarding activities Logging and progressing tickets in line with SLAs Escalating complex issues to 2nd and 3rd line teams Contributing to process improvements and knowledge sharing What We're Looking For Proven experience in 1st/2nd Line IT Support within a corporate environment Strong knowledge of Windows 11 , macOS , and Microsoft 365 Experience with Active Directory , Okta , and SSO technologies Familiarity with ITSM tools such as ServiceNow Understanding of networking fundamentals (Wi-Fi, TCP/IP) Excellent communication and customer service skills Highly organised with a proactive, can-do attitude Why Apply? Work in a modern Central London office Join a collaborative and supportive IT team Gain exposure to enterprise technologies and processes Competitive day rate with an immediate start available If you enjoy solving technical problems, delivering exceptional customer service, and working in a dynamic environment, we'd love to hear from you. Apply now or email your CV to me at (url removed)
We are currently looking for Service Administrator to join a team in Bristol! You will coordinate service requests, manage help desk tickets, and ensure issues are resolved quickly. Responsibilities - Act as the first point of contact for help desk queries via phone and email Log and manage support requests in the help desk system Prioritise and assign tasks to maintenance engineers or internal teams Coordinate servicing and repairs of coffee machines and equipment Assist with resolving delivery or order-related queries Maintain accurate records and reports of support requests Personal Requirements - Previous experience in customer service or A coordination role Strong organisational and problem-solving skills Excellent communication and customer service skills Ability to manage multiple tasks in a fast-paced environment Good IT skills including Microsoft Office Experience in hospitality, retail, or the coffee industry is desirable Salary - 13PH . This is a 100% office based role. For more information, apply today and I will get in touch! About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates
May 19, 2026
Full time
We are currently looking for Service Administrator to join a team in Bristol! You will coordinate service requests, manage help desk tickets, and ensure issues are resolved quickly. Responsibilities - Act as the first point of contact for help desk queries via phone and email Log and manage support requests in the help desk system Prioritise and assign tasks to maintenance engineers or internal teams Coordinate servicing and repairs of coffee machines and equipment Assist with resolving delivery or order-related queries Maintain accurate records and reports of support requests Personal Requirements - Previous experience in customer service or A coordination role Strong organisational and problem-solving skills Excellent communication and customer service skills Ability to manage multiple tasks in a fast-paced environment Good IT skills including Microsoft Office Experience in hospitality, retail, or the coffee industry is desirable Salary - 13PH . This is a 100% office based role. For more information, apply today and I will get in touch! About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates
About the Role We are seeking a highly organized and proactive Helpdesk Technical Co-ordinator to join our growing Facilities Management (FM) team. The helpdesk acts as our central nerve center, handling end-to-end workflow processes for all estates, building maintenance, and asset management issues reported by our commercial clients. As the Technical Co-ordinator, you will be responsible for logging reactive service requests, assessing urgency, allocating tasks to the correct internal engineering teams or external contractor supply chains, and managing workloads through to completion within agreed Service Level Agreements (SLAs). Key Responsibilities Work Order Allocation: Assess incoming client requests, categorize the priority levels based on safety and business impact, and assign tasks to engineers with the correct mechanical, electrical, or structural skillsets. CAFM System Administration: Oversee and maintain the Computer-Aided Facilities Management (CAFM) system, including scheduling Planned Preventative Maintenance (PPM), updating asset registers, and modifying database records. Performance Reporting: Run daily and weekly service reports to monitor outstanding tasks, track engineer performance, and proactively chase activities to prevent SLA or KPI breaches. Contractor Management: Assist in coordinating external maintenance contracts, monitoring insurance renewals, and ensuring contractor compliance paperwork is updated in the company system. Stakeholder Communication: Act as the primary point of contact for engineers, clients, and subcontractors regarding scheduling updates, resource conflicts, or technical system queries. Person Specification Industry Experience: Proven experience working in an administration, coordination, or scheduling role within a Facilities Management (FM) or building services environment. Technical Awareness: A strong foundational knowledge of mechanical and electrical (M&E) building services to effectively understand and triage incoming maintenance faults. IT Literacy: Proficient in the Microsoft Office Suite (Word, Outlook, and especially advanced Excel for data analysis), alongside experience navigating CAFM, IWMS, or CRM data systems. Organization Skills: Exceptional time management and problem-solving abilities, with the confidence to work under pressure, juggle competing demands, and operate independently without constant oversight. Communication: Excellent written and verbal interpersonal skills, comfortable communicating with frontline trade operatives through to company directors and software providers. Desirable Criteria: Familiarity working with mobile field devices or PDA engineer-ticketing systems. A basic understanding of statutory compliance regulations relating to commercial plant and building engineering systems. What We Offer Competitive salary and performance reviews. Commitment to continuous personal learning and professional development. Collaborative, high-engagement team culture. If you are an experienced scheduler with Facilities Management & Maintrenance exerience apply online today or contact Astrid Camacho at Branta Recruitment for more information.
May 19, 2026
Full time
About the Role We are seeking a highly organized and proactive Helpdesk Technical Co-ordinator to join our growing Facilities Management (FM) team. The helpdesk acts as our central nerve center, handling end-to-end workflow processes for all estates, building maintenance, and asset management issues reported by our commercial clients. As the Technical Co-ordinator, you will be responsible for logging reactive service requests, assessing urgency, allocating tasks to the correct internal engineering teams or external contractor supply chains, and managing workloads through to completion within agreed Service Level Agreements (SLAs). Key Responsibilities Work Order Allocation: Assess incoming client requests, categorize the priority levels based on safety and business impact, and assign tasks to engineers with the correct mechanical, electrical, or structural skillsets. CAFM System Administration: Oversee and maintain the Computer-Aided Facilities Management (CAFM) system, including scheduling Planned Preventative Maintenance (PPM), updating asset registers, and modifying database records. Performance Reporting: Run daily and weekly service reports to monitor outstanding tasks, track engineer performance, and proactively chase activities to prevent SLA or KPI breaches. Contractor Management: Assist in coordinating external maintenance contracts, monitoring insurance renewals, and ensuring contractor compliance paperwork is updated in the company system. Stakeholder Communication: Act as the primary point of contact for engineers, clients, and subcontractors regarding scheduling updates, resource conflicts, or technical system queries. Person Specification Industry Experience: Proven experience working in an administration, coordination, or scheduling role within a Facilities Management (FM) or building services environment. Technical Awareness: A strong foundational knowledge of mechanical and electrical (M&E) building services to effectively understand and triage incoming maintenance faults. IT Literacy: Proficient in the Microsoft Office Suite (Word, Outlook, and especially advanced Excel for data analysis), alongside experience navigating CAFM, IWMS, or CRM data systems. Organization Skills: Exceptional time management and problem-solving abilities, with the confidence to work under pressure, juggle competing demands, and operate independently without constant oversight. Communication: Excellent written and verbal interpersonal skills, comfortable communicating with frontline trade operatives through to company directors and software providers. Desirable Criteria: Familiarity working with mobile field devices or PDA engineer-ticketing systems. A basic understanding of statutory compliance regulations relating to commercial plant and building engineering systems. What We Offer Competitive salary and performance reviews. Commitment to continuous personal learning and professional development. Collaborative, high-engagement team culture. If you are an experienced scheduler with Facilities Management & Maintrenance exerience apply online today or contact Astrid Camacho at Branta Recruitment for more information.
We are looking for a HR Co-ordinator toassist the HR Onboarding team which is responsible for providing front-line service to all Thames Water employees and managers. This role requires someone with great organisational and administration skills to support the daily administration ensuring employees are paid accurately and on time. What you'll be doing as a HR Coordinator Supporting HR Administration across the People Team Act as the first point of contact for customer enquiries forwarding specialist requests toother members of the HR department as appropriate Maintain data using Company specific systems ensuring that records are accurate and up to date Generate and issue formal documentation Undertake ad hoc project work when required Communicate with a broad range of people in a courteous and professional manner Liaising with Line managers, the IT Service Desk, and the wider business Updating employee records with changes to pension contributions Undertaking ad-hoc reporting and providing project support as required Taking responsibility for your workload and owning queries/cases through to resolution. If unable to resolve, triage and communicate effectively with all involved Ensuring achievement of Key Performance Indicators (KPIs) Working collaboratively and providing support to others within the People Services team Base Location: Hybrid - Reading Working Pattern or hours: 36 hours What you should bring to the role To thrive in this role, the essential criteria you'll need is: Great organisational skills Able to multi-task Highly organised and responsive, with an ability to deal with a high volume of queries each day Great communication skills Great IT skills including use of Microsoft Outlook Advanced level of Excel Resilient and able to be flexible to change in demands, whilst remaining approachable. Trustworthy, with the ability to maintain confidentiality Able to be a positive ambassador for the People Team, representing your role and function positively and professionally at all times Able to work in a remote HR Advisory service using a similar service model/approach is desirable; able to visit TW sites, as required What's in it for you? Competitive salary up to £28,000 per annum, depending on experience Annual Leave - 24 days holiday per year increasing to 28 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
May 19, 2026
Full time
We are looking for a HR Co-ordinator toassist the HR Onboarding team which is responsible for providing front-line service to all Thames Water employees and managers. This role requires someone with great organisational and administration skills to support the daily administration ensuring employees are paid accurately and on time. What you'll be doing as a HR Coordinator Supporting HR Administration across the People Team Act as the first point of contact for customer enquiries forwarding specialist requests toother members of the HR department as appropriate Maintain data using Company specific systems ensuring that records are accurate and up to date Generate and issue formal documentation Undertake ad hoc project work when required Communicate with a broad range of people in a courteous and professional manner Liaising with Line managers, the IT Service Desk, and the wider business Updating employee records with changes to pension contributions Undertaking ad-hoc reporting and providing project support as required Taking responsibility for your workload and owning queries/cases through to resolution. If unable to resolve, triage and communicate effectively with all involved Ensuring achievement of Key Performance Indicators (KPIs) Working collaboratively and providing support to others within the People Services team Base Location: Hybrid - Reading Working Pattern or hours: 36 hours What you should bring to the role To thrive in this role, the essential criteria you'll need is: Great organisational skills Able to multi-task Highly organised and responsive, with an ability to deal with a high volume of queries each day Great communication skills Great IT skills including use of Microsoft Outlook Advanced level of Excel Resilient and able to be flexible to change in demands, whilst remaining approachable. Trustworthy, with the ability to maintain confidentiality Able to be a positive ambassador for the People Team, representing your role and function positively and professionally at all times Able to work in a remote HR Advisory service using a similar service model/approach is desirable; able to visit TW sites, as required What's in it for you? Competitive salary up to £28,000 per annum, depending on experience Annual Leave - 24 days holiday per year increasing to 28 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.