215 jobs found

Customer Support Engineer Hours: Part time, 20 hours per week, Monday - Friday 8am - 12pm (4 hours per day) Contract: Fixed term role until 31 March 2027 Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Into Film Benefits Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office. About Into Film Into Film is the UK's leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching. We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK's leading showcase for young filmmaking talent. The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen. Our vision - Film enriches the life of every child and young person. Our mission - To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff perks and benefit, which are detailed below. Role Summary The main function of the Customer Support Engineer ("CSE") role is to ensure those who choose Into Film receive the most positive support possible from the organisation. So, the CSE will play a key role in our product strategy, demonstrating our commitment to high retention of account holders. The role exists as the front line of customer technical support for users of Into Film's online offer, including the educator, club member, and online learning websites. The CSE supports organisations, film clubs, educators, young people, and other account holders on their journey from recruitment to brand advocate. The CSE also plays a key role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation. Main Responsibilities: Provide customer service and manage support queries from users of our products and services, including cases from inboxes, phone calls, live chat, etc., via Salesforce, our Customer Relationship Management system ("CRM") Troubleshoot and where necessary escalate technical issues to the Customer Support Engineer Coordinator and/or digital team via JIRA ticketing application Participate in rota for answering the main Into Film phone line Ensure that support documentation, including user-facing Frequently Asked Questions (FAQs), Knowledgebase (KB), and other website pages, are updated and developed to include the latest solutions for issues encountered by our users Assist with detailed reports on customer service issues utilising the CRM, including issue type and frequency Assist with creation and distribution of support-focused surveys of our users Assist with onboarding and provide escalation support should demand require outsourcing to service vendors or contractors Assist Customer Service Engineer (Coordinator) on projects and work areas defined by the Head of Product and Technology Any other reasonable duties assigned by Into Film. Person Specification: Minimum Requirements: Excellent customer relationship and service management skills Exceptional communication skills (verbal and written) Excellent time and project management skills, including an ability to prioritise and plan to maximise efficiency A good understanding of Salesforce or similar CRM, including service measurement tools, analytics, metrics and insights A good understanding of the education market and curriculum (formal and informal) Desirable: Familiarity with the Microsoft Office Suite (Office 365) Salesforce case management experience (Service Cloud) A love and knowledge of film All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff benefits and perks, including: Annual Leave - 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. Pension - matched up to 5% of salary (2% above statutory employer contribution). Flexible working including compressed hours, job share etc. - all applications favourably considered, approval will be at the discretion of Into Film. Enhanced parental/paternity/shared parental leave. Interest-free non-essential study loans. Interest-free bike/scooter/travelcard loan. Employee Assistance Programme (EAP) - 24/7 confidential wellbeing support, advice and guidance. Wisdom health insurance cover - non-contributory (apart from employee tax contribution). BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film's expense; employment is dependent upon this. Closing: 10:00am, Tuesday 30th June 2026 (BST) Interviews will be held between 14th and 15th July 2026. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. No agencies please.

Are you looking for a fresh challenge, with a forward-thinking organisation within the high-tech engineering sector? The Hyde Group are established industry experts within Aerospace Engineering and have a new vacancy at Victoria Production Engineering Ltd (VPE) for a Project Coordinator, working at our busy manufacturing site in Denton (Manchester). About us We are one of the UK's largest and most trusted engineering companies, providing products and services to Aerospace, Nuclear, Energy and Scientific sectors. We have successfully supplied to the Aerospace industry for over 50 years. We are currently on track to achieve our strong growth plans and we pride ourselves on delivering right first-time solutions and going the extra mile to delight our customers. About the opportunity This is a great opportunity to join a reputable business with a strong set of core values in a friendly supportive environment. We have a strong focus on developing our people with the potential to further your career. Our salaries are competitive and we also offer a generous holiday entitlement of 33 days inclusive of bank holidays along with a fantastic benefits package. The Role We are looking to appoint an experienced Project Coordinator to support the successful delivery of customer programmes within VPE. Working as part of a cross-functional team, you will play a key role in ensuring projects are effectively planned, monitored and delivered in line with customer, quality and business requirements. Skills & Experience Essential Demonstrable experience in a project coordination or project support role within an engineering or manufacturing environment. Strong planning, organisational and problem-solving skills. Ability to manage multiple priorities in a structured and controlled manner. Confident communicator, capable of working effectively across all levels of the business. Proficient in Microsoft Office, particularly Excel. Desirable Experience within aerospace or precision engineering. Understanding of New Product Introduction (NPI), FAIR (AS9102), FMEA or APQP methodologies. Knowledge of AS9100 or similar quality management systems. What we offer Competitive salary. Generous annual leave entitlement. Exciting benefits package with access to discounts from leading retailers. Purpose built sites with free parking. Discounted gym membership. Excellent career development opportunities available. Cycle to work scheme. Diversity and Inclusion The Hyde Group are committed to creating an inclusive environment where our employees can reach their full potential. We welcome applications from candidates from a diverse range of backgrounds in particular groups who are currently under represented in our sector. All our roles require the need to obtain pre-employment security screening checks including referencing. If this sounds like the ideal opportunity for you, then we d love to hear from you.

Customer Care Co-ordinator Location: Wythenshawe Salary: 25,500 - 26,500 Hours: Monday - Friday 40 hours per week Start Date: Immediate/subject to notice About the Role My client is seeking a proactive and organised Customer Care coordinator to join a busy FM team based in Wythenshawe. This is an excellent opportunity for someone with facilities or compliance administration experience who thrives in a fast-paced, team-focused environment. You'll play a key role in supporting the Operations Manager and ensuring smooth day-to-day running of facilities services. Key Responsibilities Provide efficient administrative and compliance support across the FM contract. Log and manage PPM and reactive work orders through to completion, ensuring KPI delivery. Liaise with clients and contractors via phone and Helpdesk systems. Prepare quotations, raise purchase orders, and coordinate access and scheduling for subcontractors. Produce and maintain reports, documentation, and records to audit-ready standards. Work closely with the management team to support ongoing contract delivery. Requirements Previous experience in Facilities Management administration or a similar role. (desirable) Strong organisational skills and attention to detail. Reliable, self-motivated, and able to manage a busy workload. Excellent communication and IT skills (Helpdesk/CAFM/Maximo experience beneficial). How to Apply If you're interested, please send your CV or contact Jess on (phone number removed) for more information.

FRENCH SELECTION (FS) German speaking Account Coordinator Location: Watford Hybrid working Available after Training Salary: up to £30,000 per annum plus benefits Ref: 8229GA To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 8229GA The Company: A well-established and award winning company with international operations. Main duties: To be the point of contact for customers and maintain successful client relations. The Role: - Maintain long-lasting successful relations with customers to increase customer retention - Address customer concerns and find solutions to increase satisfaction - Work with internal departments and act as a liaison for the customer - Make customer aware of product portfolio and identify opportunities for additional sales - Monitor customer spending pattern and provide recommendations accordingly - Support with client administration The Candidate: - Fluent in German (written and spoken) - Essential - Previous experience in customer service and/or account management Essential - Proactive, confident and dynamic personality - Patient and adaptable with excellent organisation - Excellent communication skills and a team player - IT literate The Salary: up to £30,000 per annum Plus Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions.

Sales & Customer Service Executive (Part-Time) Medway, Kent Pro-rata salary equivalent to 26,000 - 35,000 plus commission About the Company My client is a growing, family-run cleaning business with over 14 years of experience across residential, commercial, office, and industrial sectors. Having already exceeded their annual target by April, they are entering an exciting phase of growth. Recently, they have transitioned from a home office into commercial premises, launched a new SEO-optimised website, and continue to expand their market presence. Alongside their commercial success, they proudly support multiple charitable initiatives. With ambitious plans to scale further, this role will play a key part in supporting continued business growth, with a particular focus on securing and supporting commercial cleaning contracts. The Role We are looking for a proactive and highly self-motivated Sales & Customer Service Executive to support the day-to-day running of the business, help generate new commercial opportunities, and enable the owners to focus on client acquisition and revenue growth. This is a varied, office-based role combining customer service, administration, and business development, with a strong emphasis on commercial contract support and lead generation. Key Responsibilities Track sales activity and maintain accurate CRM/data records Maintain and track tender opportunities, particularly during key periods Monitor contract timelines and proactively identify renewal opportunities Schedule client meetings ahead of contract end dates to support retention Organise and manage diaries for the business owners, enabling them to attend meetings and win new business Provide excellent customer service and act as the first point of contact for enquiries Learn and confidently promote company products and services (full training provided, including COSHH/chemical training) Support and contribute to social media activity and online presence Assist with general office administration, including basic accounts support Focus on supporting and generating commercial cleaning contract opportunities rather than domestic services Key Requirements Strong organisational skills with the ability to manage multiple priorities independently Highly self-motivated with a proactive, "can-do" attitude Good knowledge of the local area Willingness to learn about specialist products, including chemical-based solutions Strong communication and customer service skills Comfortable working in an office-based environment Desirable Previous experience in sales support or business development coordination Accounts or bookkeeping knowledge Experience managing or contributing to business social media Working Hours Working days: Monday, Tuesday, and Thursday Working hours can be either 8:00am - 4:00pm, or 9:00am - 5:00pm If you're a parent and require working within school hours, my client is happy to be flexible for the right person Salary & Benefits Pro-rata salary equivalent to 26,000 - 35,000 per annum (depending on experience) Commission structure: 10 per meeting booked 2% commission upon successful client sign-up Company pension scheme Private healthcare provided, including cover for pre-existing conditions Opportunity to join a growing and ambitious business at an exciting stage Training and development, including COSHH certification A supportive, hands-on working environment The chance to play a key role in the company's continued growth and commercial expansion

Compliance & Performance Coordinator (Facilities Management) Edinburgh Permanent Full-time (37.5 hours per week) 40,000 (dependent on experience) + benefits DBS Check required OVERVIEW We are recruiting a Compliance & Performance Coordinator to join an established on-site Facilities Management team in Edinburgh. This role is key to ensuring FM services meet statutory, contractual and performance requirements, with a strong focus on KPI tracking, audit readiness, data integrity and effective workforce planning to support Service Level Agreement (SLA) delivery. Working closely with Facilities Managers and operational leaders, you will gather and analyse performance data, coordinate reporting, and help drive continuous improvement across service delivery. This is an ideal opportunity for a proactive, analytical individual with a "can do" attitude who thrives in a fast-paced, operational environment. KEY RESPONSIBILITIES Manage, develop and support workforce planning activities Monitor engineer performance trends via Power BI dashboards (daily/weekly/monthly), escalating negative trends to the operational delivery team/Team Leader. Maximise utilisation of direct labour Live-monitor reactive and PPM job progression; escalate scheduling issues or call progression problems to the appropriate stakeholders. Ensure clear, concise and accurate job updates are maintained Ensure customers are informed in advance of planned preventative maintenance or reactive visits (including delays) in line with contract agreements. Respond to chases and escalations within internal SLAs. Monitor FM performance against contractual KPIs and service standards. Audit FM systems, processes and quality management arrangements; consolidate findings and support improvement plans. Carry out site inspections and physical audits to identify underperformance. Produce clear monthly performance and compliance reports. Ensure monthly reports for each discipline are verified for accuracy/validity and signed off by relevant senior stakeholders. Set up and maintain a technical folder structure for each KPI/system (Statutory, Compliance and Supplier Reports), ensuring documentation is complete, current and audit-ready. Prepare and present technical performance reports monthly/quarterly/annually, including improvement actions for senior stakeholders. Maintain strong competence in technical compliance matters to ensure consistent standards across the site. Support development of scheduled programmes and registers that aid maintenance delivery across the account. Ensure data integrity across all reporting and evidence trails. REQUIREMENTS Experience in facilities workforce planning, compliance, auditing and/or facilities operations. Good understanding of legislative compliance requirements within a regulated environment. Excellent analytical, organisational and communication skills. Strong Microsoft Office skills (Excel/Outlook/PowerPoint); confidence working with performance data. Ability to pass a DS PVG check. DESIRABLE Experience within a healthcare environment. Knowledge of SHTMs. Experience with CAFM systems (Maximo preferred); understanding of asset data standards is beneficial. Power BI and/or other data visualisation tools experience. Lead Auditor qualification (desirable but not essential). HOW TO APPLY Please apply with your CV or call Jess on (phone number removed)

Service Coordinator Redditch Up to £32k DOE We are recruiting for a Service Coordinator to join a fast-growing business operating within the engineering and technical services sector. This is an excellent opportunity to join a dynamic organisation where you'll play a key role in supporting field engineers, coordinating service delivery, and ensuring a first-class customer experience. As Service Coordinator, you will be responsible for the day-to-day planning and coordination of engineering services, including installations, breakdowns, planned maintenance, and off-hires. Working closely with engineers, customers, subcontractors, and internal teams, you will ensure operations run smoothly and efficiently. Responsibilities Coordinate engineer schedules and allocate resources effectively Manage reactive breakdowns, service requests, and planned maintenance activities Liaise with customers, engineers, subcontractors, and suppliers Support operational planning to maximise engineer utilisation Maintain accurate service records and operational documentation Manage compliance administration, training records, and certification tracking Support supplier and subcontractor onboarding processes Assist with continuous improvement initiatives and process development Deliver excellent customer service and communication throughout the service lifecycle To be considered you will have/be: Previous experience in a coordination, scheduling, administration, or customer service role Experience within engineering, HVAC, plant hire, logistics, facilities management, or construction is desirable Excellent organisational and time management skills Strong communication skills with a customer-focused approach Ability to prioritise multiple tasks in a fast-paced environment Apply now to find out more. This role is being handled by Chloe Wadhams & Holly Ensoll, Business Support Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!

FRENCH SELECTION (FS) Crisis Management Coordinator Location: Central London Salary: around £30,000 per annum depending on experience Ref: 5517M To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5517M The company: Global organisation delivering 24/7 emergency response, medical assistance, travel risk and security support services to clients worldwide. Main duties: Provide 24/7 monitoring of global events and coordinate effective emergency responses for clients by managing and triaging crisis situations from the operations centre. The role: - Monitor global events and identify potential medical, security, political, or natural disaster incidents affecting clients - Coordinate and manage emergency responses - Act as the primary point of contact for clients during assigned shifts, handling emergency calls and requests - Triage incidents and escalate critical situations to the appropriate internal teams or external partners - Support operational planning and assist managers during live crisis or major incident responses - Maintain accurate case records, documentation, and updates within internal systems - Liaise with third-party providers and support services to organise assistance, evacuations, or risk solutions for clients. The candidate: - Strong communication skills, including handling senior clients professionally - Experience working in a 24/7 operations centre coordinating incidents, emergencies, travel risk or medical assistance - Excellent attention to detail for accurate reporting and case management - Proactive approach with good decision-making and prioritisation skills - Ability to work well in a team and within a fast-paced operations environment - Flexibility to work rotating shifts, including nights and weekends - A second language (French, German, Spanish, Mandarin or Arabic) is desirable but not mandatory The salary: between £30,000 per annum and £32,500 per annum depending on relevant experience French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin Japanese and Arabic.

Service Delivery Manager - Gloucester Join a rapidly growing healthcare service provider managing over 200 contracts across 40 NHS Trusts. Role Summary: Based within Gloucester, you will manage day-to-day service delivery, lead on-site coordinators, and ensure smooth supply chain operations to prevent service delays. You'll work closely with the Regional Service Delivery Manager and Operations Director. Key Responsibilities: Manage supply chain and subcontractors proactively Act as main contact for contracts Lead and support on-site coordinators Ensure timely stock distribution and purchase order authorisation Train Trust staff on company systems Maintain clear communication with Trust, suppliers, subcontractors, and teams Support surgical units with administration and purchasing Provide data analysis and assist with clinical trials when required Attend key meetings with Trust and suppliers Skills and Experience: Excellent interpersonal, written, and verbal communication skills Strong IT skills, including MS Office and data handling Highly organised with strong time management and prioritisation abilities Ability to work well under pressure and meet tight deadlines Self-motivated with excellent customer service focus UK driving license desirable Benefits: 26 days annual leave plus UK bank holidays Pension scheme with 5% employer contribution Discretionary bonus scheme Private healthcare (Aviva & MediCash) Enhanced maternity and paternity packages Company sick pay Bike2Work voucher scheme Be part of a dedicated team delivering trusted healthcare services. Apply today! Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator

Tenders Coordinator Castle Donington, Derbyshire About Us At Medstrom, we are passionate about improving patient outcomes by delivering high-quality healthcare products and services that make a real difference to our customers and their patients. Since our establishment in 2010, we have grown rapidly by staying focused on what matters most our people, our customers, and the patients we ultimately sup click apply for full job details

Service Desk Administrator Crayford, Kent (Fully office based) Up to £28,000 (depending on experience) Monday Friday, 08 00 Attega Group is currently partnering with a well-established and growing engineering services business to recruit a Service Desk Administrator to join their busy and dynamic team based in Crayford. This is an excellent opportunity for someone with helpdesk or coordination experience who thrives in a fast-paced environment and enjoys being at the heart of operations. The Role As a Service Desk Administrator, you will be the first point of contact for clients, ensuring a high level of service delivery while supporting the coordination of engineering teams. Your responsibilities will include: Acting as the first point of contact for client enquiries via phone and email Scheduling and prioritising work for engineers, including managing callouts and rotas Providing updates to clients via CRM systems, portals, email, and phone Processing engineer and subcontractor paperwork and maintaining KPI trackers Raising purchase orders and processing invoices Producing quotations following engineering visits Running reports, analysing data, and supporting management with insights Preparing and presenting monthly reports Investigating and resolving customer issues efficiently About You: Have previous experience in a Service Desk, Helpdesk, or Coordinator position Be comfortable working in a fast-paced, high-pressure environment Have strong organisational skills with excellent attention to detail Be confident using Microsoft Office (Word, Excel, Outlook) and CRM systems Possess strong written and verbal communication skills Have a professional and friendly telephone manner Be proactive, adaptable, and customer-focused Be able to work both independently and as part of a team What s in it for You? Salary up to £28,000 depending on experience 25 days holiday + bank holidays Birthday day off Pension scheme Healthcare scheme (after qualifying period) Employee perks platform Regular company social events Ongoing training and development opportunities Supportive and friendly working environment

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive click apply for full job details

Customer Experience - Italian speaking Permanent Full-time hours - work from home Fridays 28,000- 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent Italian speaker? If this sounds like you, I have the perfect opportunity for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations. Consult with customers with regards to the correct product for them. Liaise with internal warehouse, transport, and engineering teams to ensure lead times are met. Skills and experience required for the Customer Experience Coordinator: At least 2 years of experience within a customer experience, customer support or sales role. An inquisitive mind and passion for learning about technical components. Fluent in English as well as German Good organisational skills. Excellent customer care skills & telephone manner High level of concentration and excellent attention to detail. Confidence and experience to develop the role and make it your own. Good working knowledge of CRM or e-commerce platforms such as Hubspot, Zendesk, or similar. Proficient in Microsoft Office: Word, Excel. Additional details & benefits: 40 hours per week, Monday to Friday Office-based, work from home every Friday with early finish Flexible working, 'Smart Time' after probation 25 days of annual leave, plus bank holidays Contributory Paycare scheme Annual salary review Impact Recruitment Services are acting as an employment agency on behalf of our client. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. All responses will be managed in accordance with GDPR.

Job Description About the Role This is a full-time, office-based position (40+ hours per week) located in Great Yarmouth. As a Project Planning Coordinator, you'll play a key role in keeping project execution on track by supporting planning activities, documentation, and cross-team coordination throughout the project lifecycle. You'll work closely with internal stakeholders and external partners to ensure communication flows smoothly, records are accurate, and materials and parts are ordered and delivered in line with the project schedule. This role suits someone who is organised, detail-oriented, and thrives in a fast-moving environment-someone who enjoys bringing structure to complexity and takes pride in doing things accurately and professionally. About the Company At NOV, you'll be part of a global organisation delivering technology, equipment, and services to the energy industry-where quality and safety are non-negotiable. You'll collaborate with experienced colleagues and contribute to work that solves real industrial challenges, with opportunities to build a long-term career across functions such as Operations, Engineering, or Quality. Key Responsibilities Provide administrative and coordination support across teams to ensure smooth workflows throughout the project lifecycle. Support planning activities by maintaining accurate records, trackers, and documentation with strong attention to detail. Prepare and maintain reports and records using Microsoft Office (Excel, Word, Outlook). Support project rhythm: attend Project Kick-Off and Progress Meetings, track actions, and follow up on key items. Take accurate, structured minutes at departmental meetings and distribute outputs promptly. Support purchasing/admin activities through data entry to help ensure parts/materials are ordered and delivered on time to meet project schedules. Build effective working relationships and communicate clearly with internal stakeholders and external parties/suppliers. Manage and prioritise workload in a fast-paced environment while ensuring processes are followed accurately. Contribute to improving working practices, systems, and processes-helping the team operate more efficiently. Learn and operate the company ERP system (training provided). Qualifications & Skills Essential GCSE (or equivalent) in Maths and English Experience in a supply chain / project / planning / coordination environment Strong computer literacy, including a good command of Excel, Word, Outlook Comfortable working with ERP and purchasing systems (training provided, but confidence learning systems is important) Strong communication, collaboration, and stakeholder coordination skills High attention to detail and professionalism (including personal presentation) Desirable Experience in the oil & gas / energy industry Experience working to accreditation or project standards (as determined by individual projects) Microsoft Project experience (including Gantt charts) Working knowledge of Omega Working knowledge of Teamcenter (or a similar shared resources/document platform) Soft Skills (what helps you succeed here) Structured, reliable, and proactive - people trust you to "close the loop" Calm under pressure with strong prioritisation skills Collaborative team mindset, with confidence working independently Why Join Us? At NOV, you will be part of a global organization where quality and safety matter. This role provides a strong foundation for a longer-term career path within Quality, Operations, or Engineering. You will gain practical lab experience, develop discipline in documentation and standards, and collaborate with experienced colleagues working on impactful industrial challenges. Join our Global Family At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes: Health & Wellbeing Private Medical Insurance Employee Assistance Programme (EAP) Finance & Protection Pension Plan Income Protection Life Assurance Personal Accident Coverage Flexible Benefits (via salary sacrifice options for you and your family) Dental Insurance Healthcare Cash Plan Partner Life Assurance Critical Illness Cover Retail Vouchers Gym Membership Cycle to Work Scheme About Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.

CUSTOMS / LOGISTICS ADMINISTRATOR HULL CITY CENTRE, FULL TIME 26,000 - 28,000 + COMPANY BENEFITS + CAREER GROWTH! Looking to join a long-established and highly respected logistics business with an outstanding reputation across the UK and international markets? This is an exciting opportunity to join a family-owned logistics provider with over 100 years of industry expertise. Recognised as one of the UK's top 30 logistics companies by the Chartered Institute of Logistics and Transport. Due to continued expansion, they are now seeking a Customs Coordinator to join their busy Customs team based at their Hull distribution centre. About the Role: This position will play a vital role in managing and coordinating UK export and import customs clearances for a diverse and high-volume customer base. You will work closely with customers, third-party customs agencies, and customs authorities to ensure all documentation is accurate, compliant, and processed efficiently, while maintaining strong working relationships across the supply chain. Key Responsibilities: Create export and import declarations across multiple customs systems Ensure compliance with HM Revenue & Customs regulations Ensure all customs duty and VAT liabilities are fulfilled accurately Liaise with customers, third-party agents, and customs authorities Work within the transport management system to support customs operations Maintain accurate documentation and records across all customs activities Support the wider customs team in a fast-paced operational environment You Must Have: Previous knowledge and experience of customs procedures is essential Excellent communication and relationship-building skills The ability to work effectively within a team environment Strong attention to detail and organisational skills The ability to work within a fast-paced logistics environment Experience within logistics, freight forwarding, transport, or customs, logistics administration and operations would be advantageous Benefits: Competitive Salary Company Pension Staff Events Opportunity to join a long-established and growing logistics business Supportive and collaborative team environment Career development opportunities within a successful national organisation By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Job Description: Location: Crawley, West Sussex Salary £30-40k DOE Are you an experienced Freight Forwarder or Logistics professional looking for your next challenge with a growing international business? If yes, then this role is not to be missed! Fantastic opportunity locally for someone to join an established international freight forwarding company with over 30 years of industry experience and ambitious growth plans. Delivering freight solutions across the UK and internationally, the company have built an outstanding reputation for providing reliable and efficient shipping services worldwide. Seeking to expand their busy team, this is a role playing a key part in managing international freight movements, maintaining customer relationships and ensuring the smooth delivery of shipments across air, sea and road freight. Daily responsibilities might range from: Managing international import and export shipments Liaising with shipping lines, airlines, hauliers and overseas agents Obtaining freight rates and preparing quotations Preparing customs and shipping documentation Managing customer enquiries by phone and email Tracking shipments and resolving logistical issues Building and maintaining customer relationships Coordinating with internal teams to ensure successful order fulfilment And more! Excellent opportunity to join a growing international logistics business and further develop your freight forwarding career. Salary £30-40,000 DOE Supportive and collaborative working environment Established business with an excellent industry reputation Excellent company culture If this sounds interesting to you, apply with your CV now or contact Harry Cheadle at Recruitment Solutions! For success with this application, you should have at least 3 years' experience within international freight forwarding, logistics or supply chain environments and be based within a reasonable commuting distance of Crawley.

We are working with a Social Housing provider, who are looking to recruit a Compliance Manager As the Compliance Manager you will be managing a team of 6 compliance surveyors and assistants, covering gas, asbestos, fire, electrical, water hygiene (legionella), and Building Safety You will lead the day-to-day management of the appointed contractors, ensuring services, repairs and improvement works are completed on time, delivering value for money and a quality service to customers. You will provide support to teams across the business to ensure that requirements in relation to active building safety is communicated and delivered, and play an integral part in delivering the building safety policies and procedures, Duties will include: Line Management of Surveyors and Coordinators Contract Management FRA Management Asbestos Management We are looking for someone who has worked in a similar role for a Registered Social Housing Provider as Housing knowledge and experience is essential Ideally you will hold a P402 or P405 qualification, along with NEBOSH Health & Safety Management or other relevant qualifications A fire safety related qualification would be advantageous but not essential If you would like more information or to apply for this vacancy, please submit your CV, or contact Harvey Baker on

Freight Coordinator Location: Whiteley Salary: Up to 35,000 DOE Benefits: 28 Days Holiday, Pension Scheme, Free On-Site Parking, Career Development Opportunities I'm currently recruiting on behalf of a well-established international freight forwarding and logistics business for an experienced Freight Coordinator. This is an exciting opportunity to join a growing logistics provider that has built a strong reputation for delivering tailored freight solutions across Ocean, Air and Road Freight. With a customer-first approach, a supportive team environment, and continued investment in technology and operational capabilities, this business offers an excellent platform for long-term career development. The company works with a diverse portfolio of importers and exporters, providing end-to-end freight forwarding, customs support, warehousing, fulfilment and distribution solutions through an extensive global network. They pride themselves on offering the service levels of a specialist logistics provider while maintaining the reach and capabilities of a larger international operation. What's on Offer? Salary up to 35,000 depending on experience 28 days holiday Company pension scheme Free on-site parking Supportive and collaborative working environment Opportunity to work across all freight modes Exposure to international logistics and global supply chains Ongoing training and development Career progression opportunities within a growing business Join a company that values customer relationships, operational excellence and long-term employee development The Role As a Freight Coordinator, you will be responsible for managing shipments across Ocean, Air and Road Freight services, ensuring the smooth movement of cargo from origin through to final delivery. Key responsibilities include: Managing import and export shipments across multiple modes or transport Coordinating Ocean, Air and Road Freight movements Liaising with customers, overseas agents, carriers and suppliers Arranging bookings and monitoring shipment progress Handling freight documentation and customs-related processes Providing customers with shipment updates and resolving operational issues Managing deliveries and supplier relationships Ensuring compliance with import/export regulations and company procedures Maintaining accurate shipment records and operational files Delivering a high level of customer service throughout the shipment lifecycle About You The ideal candidate will have: Previous freight forwarding experience Experience handling both import and export shipments Knowledge of Ocean, Air and/or Road Freight operations Understanding of customs procedures and freight documentation Strong organisational and communication skills Excellent attention to detail Ability to manage multiple shipments and deadlines simultaneously Experience using freight forwarding systems A proactive and customer-focused approach This role would suit an Import Operator, Export Operator, Freight Forwarder, Multi modal Operator, Shipping Coordinator or Logistics Coordinator looking to join a stable and growing logistics business where they can further develop their career. For a confidential discussion and further details, apply today. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.

Your new company We are working with a reputable organisation seeking to appoint a Customer Experience - Support Representative to join their growing team. This role plays a key part in delivering a high-quality customer journey, acting as a central point of contact and ensuring efficient coordination across service operations.The position offers the opportunity to work within a fast-paced environment, supporting both customers and internal teams to ensure seamless service delivery. Your new role As a Customer Services Cooridnator your role will involve Customer Engagement & Case Management. Act as the primary point of contact for customers across all stages of the service lifecycle. Understand customer needs and manage requirements throughout each stage. Take ownership of case management, ensuring queries are resolved efficiently. Build and maintain strong, long-term customer relationships. Coordinate service visits, including scheduling activities alongside field service teams. Manage service quotations, contracts, and order processing. Allocate and track job numbers, ensuring accurate records and completion updates. Process purchase requisitions and manage order workflows. Support invoicing processes and ensure accurate financial handling. Maintain stock and inventory levels for field-based engineers. Manage parts quotations and secure purchase orders post-service delivery. Support helpdesk operations including call handling and service coordination. Ensure efficient allocation and tracking of service activities. Escalate customer issues or complaints where necessary. Maintain accurate customer records and support account setup processes. Ensure adherence to internal quality management systems and procedures. Collaborate across departments to improve service delivery and customer experience. Contribute to KPI tracking and performance targets. What you'll need to succeed Proven experience in a customer-facing or customer support role. Ability to work effectively in a fast-paced, evolving environment. Strong verbal and written communication skills. Proficiency in Microsoft Office applications. Experience coordinating schedules, operations, or service delivery. Experience scheduling field-based service engineers. Familiarity with ERP or business systems (e.g., Sage or similar). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)