Network Detection Test Manager 6 months contract - Inside IR35 - market rate London based - 3 days a week on site Banking sector Role Overview We are seeking an experienced Test Manager to lead the end-to-end testing activities for critical programme initiatives comprising of Network Detection and Response (NDR) implementation and an end user project focused on Device Trust and Application Security within Citrix products along with other infrastructure/cyber initiatives. The successful candidate will be responsible for the testing lifecycle, working closely with all members of the programme team and the wider organisation to ensure thorough test planning, execution, reporting and completion of testing activities. Key Responsibilities Develop and take ownership of the overall test strategies. Execute testing where necessary either project team or end users Plan and coordinate all phases of test execution, making sure activities align with programme milestones and deliverables. Establish and manage robust defect management processes, ensuring issues are tracked, prioritised, and resolved efficiently. Prepare and deliver clear, concise test reports and progress updates to the programme manager and stakeholders. Engage with project participants to guide them through the testing process, encouraging buy-in and adherence to quality standards. Facilitate the completion of all testing activities to ensure readiness for production deployment. Ensure test environments and data if required are all in place to ensure timelines and quality of testing is of he highest quality. Required Skills & Experience Proven experience as a Test Manager on IT programmes, ideally within network security and end user computing environments. Strong knowledge of Network Detection & Response solutions and Device Trust concepts would be advantageous. Demonstrable experience testing Citrix environments, with a focus on device trust and application security. Expertise in developing comprehensive test strategies and managing the full test lifecycle from planning through to closure report. Excellent defect management and reporting skills, with a keen attention to detail. Outstanding communication and stakeholder engagement skills, able to work collaboratively across multidisciplinary teams. Ability to work independently and take ownership of testing deliverables. Familiarity with hybrid working environments and remote testing practices. Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). Relevant certifications in testing (such as ISTQB) are advantageous. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
May 16, 2026
Contractor
Network Detection Test Manager 6 months contract - Inside IR35 - market rate London based - 3 days a week on site Banking sector Role Overview We are seeking an experienced Test Manager to lead the end-to-end testing activities for critical programme initiatives comprising of Network Detection and Response (NDR) implementation and an end user project focused on Device Trust and Application Security within Citrix products along with other infrastructure/cyber initiatives. The successful candidate will be responsible for the testing lifecycle, working closely with all members of the programme team and the wider organisation to ensure thorough test planning, execution, reporting and completion of testing activities. Key Responsibilities Develop and take ownership of the overall test strategies. Execute testing where necessary either project team or end users Plan and coordinate all phases of test execution, making sure activities align with programme milestones and deliverables. Establish and manage robust defect management processes, ensuring issues are tracked, prioritised, and resolved efficiently. Prepare and deliver clear, concise test reports and progress updates to the programme manager and stakeholders. Engage with project participants to guide them through the testing process, encouraging buy-in and adherence to quality standards. Facilitate the completion of all testing activities to ensure readiness for production deployment. Ensure test environments and data if required are all in place to ensure timelines and quality of testing is of he highest quality. Required Skills & Experience Proven experience as a Test Manager on IT programmes, ideally within network security and end user computing environments. Strong knowledge of Network Detection & Response solutions and Device Trust concepts would be advantageous. Demonstrable experience testing Citrix environments, with a focus on device trust and application security. Expertise in developing comprehensive test strategies and managing the full test lifecycle from planning through to closure report. Excellent defect management and reporting skills, with a keen attention to detail. Outstanding communication and stakeholder engagement skills, able to work collaboratively across multidisciplinary teams. Ability to work independently and take ownership of testing deliverables. Familiarity with hybrid working environments and remote testing practices. Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). Relevant certifications in testing (such as ISTQB) are advantageous. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Graduate Support Analyst - Southampton/Hybrid - 24-27.5K We are recruiting for a Graduate Support Analyst to join a growing technology business delivering specialist software solutions to external customers. This is an excellent opportunity for a graduate in Computing, Maths, Physics, Engineering, or a related subject to develop a career in IT support and systems administration. Key Responsibilities: Provide 1st-3rd line technical support Troubleshoot and resolve customer issues Support software testing and deployments Maintain system documentation and knowledge base articles Assist with project and implementation activities Skills & Experience: Degree in a technical subject (2:1 or above preferred) Strong analytical and communication skills Good knowledge of Microsoft Office Interest in IT infrastructure, databases, and software support Desirable: SQL Server / SQL queries Windows Server & Active Directory Networking, VPN, IIS, or Citrix exposure Support desk or customer service experience The role offers excellent training, career progression, hybrid working opportunities, and exposure to a wide range of technologies. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
May 15, 2026
Full time
Graduate Support Analyst - Southampton/Hybrid - 24-27.5K We are recruiting for a Graduate Support Analyst to join a growing technology business delivering specialist software solutions to external customers. This is an excellent opportunity for a graduate in Computing, Maths, Physics, Engineering, or a related subject to develop a career in IT support and systems administration. Key Responsibilities: Provide 1st-3rd line technical support Troubleshoot and resolve customer issues Support software testing and deployments Maintain system documentation and knowledge base articles Assist with project and implementation activities Skills & Experience: Degree in a technical subject (2:1 or above preferred) Strong analytical and communication skills Good knowledge of Microsoft Office Interest in IT infrastructure, databases, and software support Desirable: SQL Server / SQL queries Windows Server & Active Directory Networking, VPN, IIS, or Citrix exposure Support desk or customer service experience The role offers excellent training, career progression, hybrid working opportunities, and exposure to a wide range of technologies. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
UTA seeks a Security Engineer to help build and strengthen our security operations programs-safeguarding our brand, our people, and our digital assets. In this role, you will design and implement security solutions across physical, virtual, and cloud environments. By leveraging your expertise in cybersecurity and knowledge of common attack vectors, you will enhance visibility, threat correlation, and incident response capabilities throughout our technology landscape. As a key contributor to our cloud first strategy, you will play a critical role in shaping and advancing our overall security posture. What You Will Do Investigate and contextualize security events from numerous data sources Help detect, respond to, and remediate security events and incidents Create automated data correlation and triage processes to reduce alert to fix time Develop remediation and orchestration efficiencies across the security stack, including endpoint, network, identity, and application Perform e discovery tasks in support of Legal and HR investigations Respond to user requests for security related issues and concerns Improve current visibility by configuring existing logging and alerting policies Evaluate and select additional tools and services Contribute to SIEM tuning for reliable alerting Perform vulnerability triage and assignment Engage in proactive threat hunting to identify risks not automatically captured by scans Have a meaningful and positive impact on the security of colleagues and clients Be challenged to identify, build, test, and deploy solutions in real life, not just in theory Be encouraged to innovate and take ownership Be given the opportunity to rapidly accelerate security, technology, and management skills Have the freedom to experiment with novel problem solving approaches Contribute to all security related initiatives-both tactical and strategic Be exposed to emerging security and business technologies Have access to best in class tooling and people Grow and learn on the job every day Serve as a subject matter expert on information security related escalations Maintain awareness of trends in various security domains Collaborate with other teams to improve security posture, risk remediation, and threat awareness What You Will Need Bachelor's degree in Cybersecurity, Engineering, or a related field; or equivalent experience 5+ years of experience in Security Engineering or Security Operations Experience with incident response, security event triage, investigations, forensics, and fluency with endpoint operating systems (Windows/Mac/Linux) and command line tools Experience with log analysis, event aggregation, security event data management, SIEM tuning, and Microsoft Sentinel Experience with security automation and orchestration and threat intelligence utilization Experience with e discovery tools and processes Experience responding to phishing, scam, and imposter campaigns Experience with endpoint security tooling and MDM solutions Network engineering, secure architecture, and network operations (firewalls, switches, etc.) Cloud infrastructure operations and architecture (Azure a plus) Identity management and authentication protocols Remediation strategies, system hardening, and vulnerability management Experience with enterprise information technology, including Active Directory/Azure AD, Exchange, Office 365, servers (Windows, SQL/DB, Linux, VM, Citrix, App, Web), device/asset management, and ServiceNow Experience with posture and threat management of third party SaaS platforms Technical understanding of enterprise EDR tools What You Will Get The unique and exciting opportunity to work at one of a leading global entertainment companies Access to the tools, leadership, and resources you will need to create and drive a center of excellence The opportunity to do the best work of your career Work in an inclusive and diverse company culture Competitive programs to support your well being Experience working in a collaborative environment with room to grow UTA and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers.
May 15, 2026
Full time
UTA seeks a Security Engineer to help build and strengthen our security operations programs-safeguarding our brand, our people, and our digital assets. In this role, you will design and implement security solutions across physical, virtual, and cloud environments. By leveraging your expertise in cybersecurity and knowledge of common attack vectors, you will enhance visibility, threat correlation, and incident response capabilities throughout our technology landscape. As a key contributor to our cloud first strategy, you will play a critical role in shaping and advancing our overall security posture. What You Will Do Investigate and contextualize security events from numerous data sources Help detect, respond to, and remediate security events and incidents Create automated data correlation and triage processes to reduce alert to fix time Develop remediation and orchestration efficiencies across the security stack, including endpoint, network, identity, and application Perform e discovery tasks in support of Legal and HR investigations Respond to user requests for security related issues and concerns Improve current visibility by configuring existing logging and alerting policies Evaluate and select additional tools and services Contribute to SIEM tuning for reliable alerting Perform vulnerability triage and assignment Engage in proactive threat hunting to identify risks not automatically captured by scans Have a meaningful and positive impact on the security of colleagues and clients Be challenged to identify, build, test, and deploy solutions in real life, not just in theory Be encouraged to innovate and take ownership Be given the opportunity to rapidly accelerate security, technology, and management skills Have the freedom to experiment with novel problem solving approaches Contribute to all security related initiatives-both tactical and strategic Be exposed to emerging security and business technologies Have access to best in class tooling and people Grow and learn on the job every day Serve as a subject matter expert on information security related escalations Maintain awareness of trends in various security domains Collaborate with other teams to improve security posture, risk remediation, and threat awareness What You Will Need Bachelor's degree in Cybersecurity, Engineering, or a related field; or equivalent experience 5+ years of experience in Security Engineering or Security Operations Experience with incident response, security event triage, investigations, forensics, and fluency with endpoint operating systems (Windows/Mac/Linux) and command line tools Experience with log analysis, event aggregation, security event data management, SIEM tuning, and Microsoft Sentinel Experience with security automation and orchestration and threat intelligence utilization Experience with e discovery tools and processes Experience responding to phishing, scam, and imposter campaigns Experience with endpoint security tooling and MDM solutions Network engineering, secure architecture, and network operations (firewalls, switches, etc.) Cloud infrastructure operations and architecture (Azure a plus) Identity management and authentication protocols Remediation strategies, system hardening, and vulnerability management Experience with enterprise information technology, including Active Directory/Azure AD, Exchange, Office 365, servers (Windows, SQL/DB, Linux, VM, Citrix, App, Web), device/asset management, and ServiceNow Experience with posture and threat management of third party SaaS platforms Technical understanding of enterprise EDR tools What You Will Get The unique and exciting opportunity to work at one of a leading global entertainment companies Access to the tools, leadership, and resources you will need to create and drive a center of excellence The opportunity to do the best work of your career Work in an inclusive and diverse company culture Competitive programs to support your well being Experience working in a collaborative environment with room to grow UTA and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers.
IT Project Engineer We are currently recruiting an experienced IT Project Engineer to join us here at Tailor Made Technologies on a hybrid model. We are currently adding to our existing Infrastructure Project Team due to the successful business growth of Tailor Made Technologies. This hands-on technical infrastructure design and project delivery role is vital for us. We are looking for the right person to come and add their experience to our forward thinking, innovative and dynamic team. In return we will provide training and support to develop your career, helping you reach your potential. There will be expected travel with this role. Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT purchasing scheme. Company pension. 25 days holiday plus bank holidays. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our IT Project Engineer As our IT Project Engineer your role will be working on secure and complex projects, developing and supporting multiple internal and cloud-based infrastructures. You will be working closely with the Project Managers, Account Managers, and Technical Consultants, ensuring successful delivery of our bespoke projects to our clients in a timely and professional manner. You will also utilise your attention to detail to create procedural documentation for use by supporting colleagues. Technical Skills Direct experience in a few of the following areas are required: Windows Server 2008R2 2022 Active Directory / GPO Exchange/Office365 VMware ESXi (phone number removed) including vCentre Citrix XenApp 7.15LTSR and above and NetScalers Microsoft Azure Networking Cisco and HPE Aruba SANs Ideally NetApp WiFi Meraki and Unifi Backups Veeam, MSP Backup and Datto Security AV, MFA, NPS, Password polices and GPO lockdown Previous Experience: Strong infrastructure and networking skills and experience. You will be at ease troubleshooting and resolving issues in reference environments and on live systems, as well as comfortable documenting, testing, implementing and supporting changes following on from an approved change control process. Previous ownership of projects throughout their entire lifecycle ensuring all targets are met. Strong experience of working with internal and external teams to the most professional standards.
May 14, 2026
Full time
IT Project Engineer We are currently recruiting an experienced IT Project Engineer to join us here at Tailor Made Technologies on a hybrid model. We are currently adding to our existing Infrastructure Project Team due to the successful business growth of Tailor Made Technologies. This hands-on technical infrastructure design and project delivery role is vital for us. We are looking for the right person to come and add their experience to our forward thinking, innovative and dynamic team. In return we will provide training and support to develop your career, helping you reach your potential. There will be expected travel with this role. Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT purchasing scheme. Company pension. 25 days holiday plus bank holidays. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our IT Project Engineer As our IT Project Engineer your role will be working on secure and complex projects, developing and supporting multiple internal and cloud-based infrastructures. You will be working closely with the Project Managers, Account Managers, and Technical Consultants, ensuring successful delivery of our bespoke projects to our clients in a timely and professional manner. You will also utilise your attention to detail to create procedural documentation for use by supporting colleagues. Technical Skills Direct experience in a few of the following areas are required: Windows Server 2008R2 2022 Active Directory / GPO Exchange/Office365 VMware ESXi (phone number removed) including vCentre Citrix XenApp 7.15LTSR and above and NetScalers Microsoft Azure Networking Cisco and HPE Aruba SANs Ideally NetApp WiFi Meraki and Unifi Backups Veeam, MSP Backup and Datto Security AV, MFA, NPS, Password polices and GPO lockdown Previous Experience: Strong infrastructure and networking skills and experience. You will be at ease troubleshooting and resolving issues in reference environments and on live systems, as well as comfortable documenting, testing, implementing and supporting changes following on from an approved change control process. Previous ownership of projects throughout their entire lifecycle ensuring all targets are met. Strong experience of working with internal and external teams to the most professional standards.
Infrastructure Engineer (Citrix, VMware, Linux) 550pd - 600pd DOE (Inside IR35/Umbrella) 6 Month Initial Contract Milton Keynes Hybrid - 3 days onsite DV / SC Clearance ideally Are you an experienced Infrastructure Engineer with strong hands-on expertise across VMware, Citrix, and Linux platforms? Do you have experience supporting secure, enterprise-scale environments? My central government client is seeking a skilled engineer to support and enhance a range of critical infrastructure platforms across multiple government tiers. This role will involve a blend of BAU support and project delivery, working as part of a wider team responsible for maintaining highly secure, high-availability systems. You will play a key role in ensuring performance, stability, and security across a diverse technology estate, while contributing to ongoing improvements and platform evolution. This position requires a proactive, technically strong engineer with broad infrastructure knowledge and excellent troubleshooting capability. Key Responsibilities & Expertise: Strong hands-on experience with VMware (configuration, patching, lifecycle management, NSX awareness) Solid Linux experience (Debian-based systems, scripting, upgrades, migrations, support) Experience supporting Citrix environments (updates, maintenance, migrations) Windows infrastructure knowledge (PKI, Identity & Access Management, RBAC) Exposure to Public and Private Cloud (Azure and/or AWS) Support of BAU operations and project-based deliverables Experience working with third-party suppliers and vendors Strong documentation skills and commitment to knowledge sharing Broad understanding of infrastructure across hardware and software layers Key Skills & Experience: VMware - 5+ years Linux (Debian) - 5+ years Citrix - 3+ years Windows Management - 3+ years Cloud (Azure/AWS) - 3+ years Qualifications: Relevant certifications (VMware, Citrix, Linux or Cloud) desirable Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
May 12, 2026
Contractor
Infrastructure Engineer (Citrix, VMware, Linux) 550pd - 600pd DOE (Inside IR35/Umbrella) 6 Month Initial Contract Milton Keynes Hybrid - 3 days onsite DV / SC Clearance ideally Are you an experienced Infrastructure Engineer with strong hands-on expertise across VMware, Citrix, and Linux platforms? Do you have experience supporting secure, enterprise-scale environments? My central government client is seeking a skilled engineer to support and enhance a range of critical infrastructure platforms across multiple government tiers. This role will involve a blend of BAU support and project delivery, working as part of a wider team responsible for maintaining highly secure, high-availability systems. You will play a key role in ensuring performance, stability, and security across a diverse technology estate, while contributing to ongoing improvements and platform evolution. This position requires a proactive, technically strong engineer with broad infrastructure knowledge and excellent troubleshooting capability. Key Responsibilities & Expertise: Strong hands-on experience with VMware (configuration, patching, lifecycle management, NSX awareness) Solid Linux experience (Debian-based systems, scripting, upgrades, migrations, support) Experience supporting Citrix environments (updates, maintenance, migrations) Windows infrastructure knowledge (PKI, Identity & Access Management, RBAC) Exposure to Public and Private Cloud (Azure and/or AWS) Support of BAU operations and project-based deliverables Experience working with third-party suppliers and vendors Strong documentation skills and commitment to knowledge sharing Broad understanding of infrastructure across hardware and software layers Key Skills & Experience: VMware - 5+ years Linux (Debian) - 5+ years Citrix - 3+ years Windows Management - 3+ years Cloud (Azure/AWS) - 3+ years Qualifications: Relevant certifications (VMware, Citrix, Linux or Cloud) desirable Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Infrastructure Analyst Location: Aberdeen, Scotland Our client are on the lookout for a strong 2nd Line Engineer keen to move in to Infrastructure or Infrastructure Analyst ready for their next move. This is a great opportunity to join a forward-thinking professional services firm, where you'll play a key role in supporting business-critical systems and driving IT improvements. You'll get to work with a wide range of technologies, from Citrix and Visualfiles to cloud, storage, and backup solutions, while contributing to exciting infrastructure projects that shape the future of the firm's IT environment. What You'll Be Doing Acting as a trusted point of contact, delivering excellent customer service across the business. Supporting and maintaining Citrix environments, Visualfiles, storage, and backup solutions. Providing 2nd/3rd line support for infrastructure-related incidents and requests. Monitoring and managing servers, storage, and networks across multiple office locations. Ensuring backup, recovery, and security measures are in place to meet compliance standards (GDPR, ISO 27001). Getting involved in infrastructure projects, upgrades, and system improvements. What We're Looking For Solid knowledge of Windows Server, Active Directory, Group Policy, networking. Strong hands-on experience with Citrix Virtual Apps/Desktops. Background in Visualfiles administration/support. Experience with storage (SAN), backup tools (Veeam, Commvault), and virtualisation (VMware/Hyper-V). Previous experience working in a professional services or legal environment. Strong communicator, problem solver, and team player. Full, clean UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT projects . Wide technical exposure in a professional, supportive environment. Real opportunity to influence the IT roadmap and contribute to long-term business goals. We are looking to arrange interviews for as soon as possible, so if this role is of interest please apply ASAP!
Oct 07, 2025
Full time
Infrastructure Analyst Location: Aberdeen, Scotland Our client are on the lookout for a strong 2nd Line Engineer keen to move in to Infrastructure or Infrastructure Analyst ready for their next move. This is a great opportunity to join a forward-thinking professional services firm, where you'll play a key role in supporting business-critical systems and driving IT improvements. You'll get to work with a wide range of technologies, from Citrix and Visualfiles to cloud, storage, and backup solutions, while contributing to exciting infrastructure projects that shape the future of the firm's IT environment. What You'll Be Doing Acting as a trusted point of contact, delivering excellent customer service across the business. Supporting and maintaining Citrix environments, Visualfiles, storage, and backup solutions. Providing 2nd/3rd line support for infrastructure-related incidents and requests. Monitoring and managing servers, storage, and networks across multiple office locations. Ensuring backup, recovery, and security measures are in place to meet compliance standards (GDPR, ISO 27001). Getting involved in infrastructure projects, upgrades, and system improvements. What We're Looking For Solid knowledge of Windows Server, Active Directory, Group Policy, networking. Strong hands-on experience with Citrix Virtual Apps/Desktops. Background in Visualfiles administration/support. Experience with storage (SAN), backup tools (Veeam, Commvault), and virtualisation (VMware/Hyper-V). Previous experience working in a professional services or legal environment. Strong communicator, problem solver, and team player. Full, clean UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT projects . Wide technical exposure in a professional, supportive environment. Real opportunity to influence the IT roadmap and contribute to long-term business goals. We are looking to arrange interviews for as soon as possible, so if this role is of interest please apply ASAP!
Job title: Senior Citrix Engineer Client: Banking Salary: £90,000-£110,000 + Bonus Location: London Skills: Citrix, Netscaler, CVAD, CVS, Licensing Server, Director, 2FA, PowerShell, Storefront The role: My client is looking for a Senior Citrix Engineer to join their team. You will be a multi-faceted Citrix Engineer with broad experience across a wide range of Citrix products; these power a global multi-thousand-seat VDI implementation. Skills and responsibilities: Citrix Virtual Apps & Desktops (CVAD) Citrix Cloud Citrix Provisioning Services (CVS) Storefront Delivery Controllers Licensing Server Citrix Netscaler (ADC) and Gateway Monitoring - ControlUp, Director, Nexthink, etc. Citrix Profile Management (UPM) 2FA/nFactor Authentication Automation - PowerShell, Ansible, Citrix API's Windows Server and Infrastructure Please apply ASAP for more information
Oct 03, 2025
Full time
Job title: Senior Citrix Engineer Client: Banking Salary: £90,000-£110,000 + Bonus Location: London Skills: Citrix, Netscaler, CVAD, CVS, Licensing Server, Director, 2FA, PowerShell, Storefront The role: My client is looking for a Senior Citrix Engineer to join their team. You will be a multi-faceted Citrix Engineer with broad experience across a wide range of Citrix products; these power a global multi-thousand-seat VDI implementation. Skills and responsibilities: Citrix Virtual Apps & Desktops (CVAD) Citrix Cloud Citrix Provisioning Services (CVS) Storefront Delivery Controllers Licensing Server Citrix Netscaler (ADC) and Gateway Monitoring - ControlUp, Director, Nexthink, etc. Citrix Profile Management (UPM) 2FA/nFactor Authentication Automation - PowerShell, Ansible, Citrix API's Windows Server and Infrastructure Please apply ASAP for more information
Onsite 5 days a week in south London - Some travel outside of London - Car/Motorbike required Client Services Analyst The Client Services Analyst provides technical assistance to computer system users. Responsibilities include answering questions or resolving computer problems for Clients in person, via telephone, or from remote location as well as providing assistance concerning the use of computer hardware and software, printer installations, word processing, electronic mail, and operating systems. Responsibilities: Provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems. Maintain systems, install new equipment, and make modifications to client infrastructure as Able to troubleshoot mobile devices (setup, email and security tokens). Assist system users by confidently troubleshooting Tier 1-Tier 3 issues, including: Active Directory, MS Exchange, O365, MDM, SharePoint, Azure and DNS. Evaluate client's operational efficiency of different IT systems and recommend improvements. Manage ticket queue by manually documenting, tracking, and monitoring problems while ensuring all tickets are responded to and closed in a timely manner. Interact with RFA clients using clear and concise communication in order to facilitate ticket status updates and product availabilities. Manage MS Exchange environments and Active Directory (e.g., add, delete, change) as needed and keep up-to-date. Effectively demonstrate a sense of urgency while acting in a professional, calm manner and manage appropriate and realistic expectations to ensure overall client. Leverage critical thinking skills to evaluate all possible solutions and use appropriate judgment to apply most effective resolution methodology. Qualifications: +4 years of related IT experience in an enterprise or server based environment. Must have 3+ years of recent systems maintenance and end user technical support experience. Excellent desktop and server troubleshooting skills. Strong hands-on experience in Azure, Windows Server, MS Exchange/365, Active Sync, Active Directory, LAN/WAN, MDM and Microsoft Office Suite. Knowledge of VMware, Citrix, MDM (Mobile Device Management), Disaster Recovery, Cisco, SAN (e.g., EMC, Equallogic), and Cyber Security (e.g., IPS, IDS). Impeccable verbal/written communication. Exhibit a high-level of professionalism and sound judgment. Experience with ConnectWise or similar ticketing system preferred. Financial services industry and MSP experience preferred.
Sep 25, 2025
Full time
Onsite 5 days a week in south London - Some travel outside of London - Car/Motorbike required Client Services Analyst The Client Services Analyst provides technical assistance to computer system users. Responsibilities include answering questions or resolving computer problems for Clients in person, via telephone, or from remote location as well as providing assistance concerning the use of computer hardware and software, printer installations, word processing, electronic mail, and operating systems. Responsibilities: Provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems. Maintain systems, install new equipment, and make modifications to client infrastructure as Able to troubleshoot mobile devices (setup, email and security tokens). Assist system users by confidently troubleshooting Tier 1-Tier 3 issues, including: Active Directory, MS Exchange, O365, MDM, SharePoint, Azure and DNS. Evaluate client's operational efficiency of different IT systems and recommend improvements. Manage ticket queue by manually documenting, tracking, and monitoring problems while ensuring all tickets are responded to and closed in a timely manner. Interact with RFA clients using clear and concise communication in order to facilitate ticket status updates and product availabilities. Manage MS Exchange environments and Active Directory (e.g., add, delete, change) as needed and keep up-to-date. Effectively demonstrate a sense of urgency while acting in a professional, calm manner and manage appropriate and realistic expectations to ensure overall client. Leverage critical thinking skills to evaluate all possible solutions and use appropriate judgment to apply most effective resolution methodology. Qualifications: +4 years of related IT experience in an enterprise or server based environment. Must have 3+ years of recent systems maintenance and end user technical support experience. Excellent desktop and server troubleshooting skills. Strong hands-on experience in Azure, Windows Server, MS Exchange/365, Active Sync, Active Directory, LAN/WAN, MDM and Microsoft Office Suite. Knowledge of VMware, Citrix, MDM (Mobile Device Management), Disaster Recovery, Cisco, SAN (e.g., EMC, Equallogic), and Cyber Security (e.g., IPS, IDS). Impeccable verbal/written communication. Exhibit a high-level of professionalism and sound judgment. Experience with ConnectWise or similar ticketing system preferred. Financial services industry and MSP experience preferred.
