We're looking for a kind, compassionate and resilient Customer Contact Centre Officer to join our Central Service Team located in Islington. £26,936.00 per annum, working 35 hours per week. Fixed Term Contract for 12 months Want to feel in control of your career? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. To provide a Customer Call Centre as the "first point of contact" within Look Ahead for customers, staff, contractors and external agencies for rent, housing benefit, service charge, repairs, complaints and customer support queries. What you'll do: T his is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead . As a member of the Customer Call Centre be the first point of contact for customers and staff throughout the organisation on all enquiries Deal with enquiries on Housing Management, Maintenance and Customer Support Receive and action maintenance requests for owned, managed or leased properties Receive, log and transfer complaints received in accordance with Look Ahead's policy and procedure Data entry into IT systems and databases for reporting and performance indicators Support of administration functions within the team About you: Approachable and open behaviour. Works as part of a group or team A strong approach and commitment to providing an excellent customer service Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their What you'll bring: Essential: Educated as a minimum to GCSE English and Maths or equivalent IT literate and can use Microsoft software packages and housing management systems Customer service skills especially verbal At least two years experience in working in a call centre, property and/or customer services environment About us: We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Jun 20, 2026
Full time
We're looking for a kind, compassionate and resilient Customer Contact Centre Officer to join our Central Service Team located in Islington. £26,936.00 per annum, working 35 hours per week. Fixed Term Contract for 12 months Want to feel in control of your career? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. To provide a Customer Call Centre as the "first point of contact" within Look Ahead for customers, staff, contractors and external agencies for rent, housing benefit, service charge, repairs, complaints and customer support queries. What you'll do: T his is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead . As a member of the Customer Call Centre be the first point of contact for customers and staff throughout the organisation on all enquiries Deal with enquiries on Housing Management, Maintenance and Customer Support Receive and action maintenance requests for owned, managed or leased properties Receive, log and transfer complaints received in accordance with Look Ahead's policy and procedure Data entry into IT systems and databases for reporting and performance indicators Support of administration functions within the team About you: Approachable and open behaviour. Works as part of a group or team A strong approach and commitment to providing an excellent customer service Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their What you'll bring: Essential: Educated as a minimum to GCSE English and Maths or equivalent IT literate and can use Microsoft software packages and housing management systems Customer service skills especially verbal At least two years experience in working in a call centre, property and/or customer services environment About us: We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Responsible for leading digital products and platforms. Lead major digital change. About Our Client Arts Council England is the national development agency for creativity and culture. We help people in every corner of the country to experience and benefit from creativity. We do this by investing in artists and organisations that make and deliver exceptional, inspirational work for our communities. We set out our strategic vision in Let's Create that by 2030 we want England to be a country in which the creativity of each of us is valued and given the chance to flourish, and where every one of us has access to a remarkable range of high-quality cultural experiences. We invest public money from the Government and the National Lottery to help support the sector and to deliver this vision. Job Description Reporting directly to the Chief Digital & Information Officer, as Director of Digital, you will lead Arts Council England's digital products and platforms, including Grants Management, CRM, Museum and Cultural Property services, the digital workplace and new AI-enabled capabilities. You will be accountable for the strategy, investment decisions and governance that ensure these services are reliable, secure, accessible and meet public-sector requirements. These services are essential to how we fund and support the sector, meet our obligations, and serve applicants, funded organisations, staff and partners. You will work closely with the Technology Director to align product direction with architecture, operational resilience and service performance, and you will be the senior voice representing business needs in digital delivery decisions. Key accountabilities: Set a clear vision and strategy for digital products and platforms. Lead and govern delivery across "run and improve" services and major transformation programmes. Ensure services meet standards for value for money, accessibility, security, data protection and assurance. Build strong relationships with senior stakeholders, the Executive Board and delivery partners. Develop a high-performing team, and create an inclusive, values-led culture. Key responsibilities: Own the digital product and platform portfolio, setting priorities and balancing day-to-day service needs with longer-term change. Set direction for product roadmaps and investment, based on user needs, evidence and organisational priorities. Provide clear governance for design and change decisions, ensuring the right controls and pace of delivery. Be accountable for service performance, resilience and risk management, working with Technology to meet agreed service levels. Lead major digital change, including modernising legacy systems and improving integrations and data quality. Sponsor innovation where it adds value (including AI and automation), running controlled trials and scaling what works. Manage budgets and suppliers, ensuring strong contract performance, good commercial discipline and value for money. Lead, coach and develop the Digital team, planning capacity and building succession for key roles. Represent digital at senior forums, building alignment across Operations, Funding, Data & Insights and corporate functions. Key relationships: Chief Digital and Information Officer Technology Director and Digital, Data & Technology leadership team Chief Data Officer and Data & Insights colleagues Executive Board, transformation governance groups and peer Directors Operational leaders across Funding and corporate services (e.g., Finance, HR, Procurement) External suppliers and delivery partners The Successful Applicant About you: You are a strategic, credible leader who can work at the executive level and stay close enough to delivery to remove barriers and make good decisions. You communicate clearly with both technical and non-technical colleagues and can explain complex issues in plain English. You understand modern digital product and platform delivery, including user-centred design, integrations, data and good service management. You can lead and improve supplier performance and contracts, and you take a disciplined approach to value for money, risk and assurance. You lead collaboratively and invest in building a high-performing, inclusive team. Essential requirements: You will need strong evidence of strategic leadership, delivery and commercial judgement. Senior leadership experience owning a portfolio of digital products/platforms across live service, improvement and transformation. Proven people leadership, including developing leaders and building a high-performing, inclusive team. Experience setting strategy and turning it into clear roadmaps, priorities, governance and measurable outcomes. Strong stakeholder management, able to influence Executive and Board-level decisions and build trust across the organisation. Commercial and financial management experience, including managing significant budgets (typically up to £5m) and leading supplier/partner performance. Good working knowledge of modern delivery and service approaches (e.g., agile/hybrid delivery, DevOps, continuous improvement) and when to use them. Experience ensuring services meet security and data protection requirements, with a working knowledge of recognised standards (e.g., ISO 27001 / NIST and UK GDPR). Desirable requirements but not essential: A relevant degree or equivalent experience. Relevant professional qualifications (e.g., programme/project delivery, enterprise architecture or service management). What's on Offer Salary: The role will pay a competitive salary up to £85,000 per annum. Pension scheme: The Arts Council retirement plan is a final salary scheme with contributions on a sliding scale. Annual leave: 25 days, plus bank holidays and an additional three days leave at Christmas. All staff also earn one additional leave day per full year of service (up to five days), and we offer a scheme to buy and sell annual leave. There is also a winter closure of three days between Christmas and New Year for all colleagues. We offer generous sick pay, paid maternity, paternity and adoptive parental leave, as well as up to five days a year for personal and religious reasons. Hybrid working: 1 day per week in the Manchester Office (factoring in flexibility when required) Life assurance: All staff members are automatically provided with life assurance cover. Wellbeing support: Our internalwellbeing strategy launched in 2021, and colleagues have access to a range of resources to support theirwellbeing, including: Unmind: a workplace mental health platform. The Employee Assistance Programme: a confidential 24/7 telephone counselling service which offers impartial external advice and support on personal, legal, financial and line management issues, plus up to six counselling sessions per year. A fully trained team of internal Mental Health First Aiders. Learning & development: We invest in the growth and development of all our staff, including professional qualifications, in-house and external training courses, conferences, e-learning, apprenticeships and more. We encourage individuals and teams to keep learning and developing - as a gold standard Investor in People, we provide flexible and adaptable learning and development opportunities for staff at all levels. Shopping discounts: Exclusive savings on high street and online shops, holidays, cinema tickets, gym membership, dining out and more. Relocation support: Newly appointed staff who need to move residence are eligible to apply for up to £5,000 support. Travel loans: Interest-free loans for travel season tickets, as well as bicycle, car and motorbike loans for those who regularly use them for commuting. Disabled, D/deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce, so we particularly encourage applications from people in these groups. If you are disabled and your application meets the essential criteria for the post, we guarantee you an interview. Candidates who wish to apply under this scheme should indicate this on their cover letter under 'Candidate Personal Information' and then demonstrate within their cover letter how they have met the essential criteria for the role. Contact: Rutesh Shah Quote job ref: JN-216 Job summary Function CIO & IT Leadership Subsector CIO & IT Leadership Subsector Industry Public Sector & Not-For-Profit Location Manchester Contract type Permanent
Jun 20, 2026
Full time
Responsible for leading digital products and platforms. Lead major digital change. About Our Client Arts Council England is the national development agency for creativity and culture. We help people in every corner of the country to experience and benefit from creativity. We do this by investing in artists and organisations that make and deliver exceptional, inspirational work for our communities. We set out our strategic vision in Let's Create that by 2030 we want England to be a country in which the creativity of each of us is valued and given the chance to flourish, and where every one of us has access to a remarkable range of high-quality cultural experiences. We invest public money from the Government and the National Lottery to help support the sector and to deliver this vision. Job Description Reporting directly to the Chief Digital & Information Officer, as Director of Digital, you will lead Arts Council England's digital products and platforms, including Grants Management, CRM, Museum and Cultural Property services, the digital workplace and new AI-enabled capabilities. You will be accountable for the strategy, investment decisions and governance that ensure these services are reliable, secure, accessible and meet public-sector requirements. These services are essential to how we fund and support the sector, meet our obligations, and serve applicants, funded organisations, staff and partners. You will work closely with the Technology Director to align product direction with architecture, operational resilience and service performance, and you will be the senior voice representing business needs in digital delivery decisions. Key accountabilities: Set a clear vision and strategy for digital products and platforms. Lead and govern delivery across "run and improve" services and major transformation programmes. Ensure services meet standards for value for money, accessibility, security, data protection and assurance. Build strong relationships with senior stakeholders, the Executive Board and delivery partners. Develop a high-performing team, and create an inclusive, values-led culture. Key responsibilities: Own the digital product and platform portfolio, setting priorities and balancing day-to-day service needs with longer-term change. Set direction for product roadmaps and investment, based on user needs, evidence and organisational priorities. Provide clear governance for design and change decisions, ensuring the right controls and pace of delivery. Be accountable for service performance, resilience and risk management, working with Technology to meet agreed service levels. Lead major digital change, including modernising legacy systems and improving integrations and data quality. Sponsor innovation where it adds value (including AI and automation), running controlled trials and scaling what works. Manage budgets and suppliers, ensuring strong contract performance, good commercial discipline and value for money. Lead, coach and develop the Digital team, planning capacity and building succession for key roles. Represent digital at senior forums, building alignment across Operations, Funding, Data & Insights and corporate functions. Key relationships: Chief Digital and Information Officer Technology Director and Digital, Data & Technology leadership team Chief Data Officer and Data & Insights colleagues Executive Board, transformation governance groups and peer Directors Operational leaders across Funding and corporate services (e.g., Finance, HR, Procurement) External suppliers and delivery partners The Successful Applicant About you: You are a strategic, credible leader who can work at the executive level and stay close enough to delivery to remove barriers and make good decisions. You communicate clearly with both technical and non-technical colleagues and can explain complex issues in plain English. You understand modern digital product and platform delivery, including user-centred design, integrations, data and good service management. You can lead and improve supplier performance and contracts, and you take a disciplined approach to value for money, risk and assurance. You lead collaboratively and invest in building a high-performing, inclusive team. Essential requirements: You will need strong evidence of strategic leadership, delivery and commercial judgement. Senior leadership experience owning a portfolio of digital products/platforms across live service, improvement and transformation. Proven people leadership, including developing leaders and building a high-performing, inclusive team. Experience setting strategy and turning it into clear roadmaps, priorities, governance and measurable outcomes. Strong stakeholder management, able to influence Executive and Board-level decisions and build trust across the organisation. Commercial and financial management experience, including managing significant budgets (typically up to £5m) and leading supplier/partner performance. Good working knowledge of modern delivery and service approaches (e.g., agile/hybrid delivery, DevOps, continuous improvement) and when to use them. Experience ensuring services meet security and data protection requirements, with a working knowledge of recognised standards (e.g., ISO 27001 / NIST and UK GDPR). Desirable requirements but not essential: A relevant degree or equivalent experience. Relevant professional qualifications (e.g., programme/project delivery, enterprise architecture or service management). What's on Offer Salary: The role will pay a competitive salary up to £85,000 per annum. Pension scheme: The Arts Council retirement plan is a final salary scheme with contributions on a sliding scale. Annual leave: 25 days, plus bank holidays and an additional three days leave at Christmas. All staff also earn one additional leave day per full year of service (up to five days), and we offer a scheme to buy and sell annual leave. There is also a winter closure of three days between Christmas and New Year for all colleagues. We offer generous sick pay, paid maternity, paternity and adoptive parental leave, as well as up to five days a year for personal and religious reasons. Hybrid working: 1 day per week in the Manchester Office (factoring in flexibility when required) Life assurance: All staff members are automatically provided with life assurance cover. Wellbeing support: Our internalwellbeing strategy launched in 2021, and colleagues have access to a range of resources to support theirwellbeing, including: Unmind: a workplace mental health platform. The Employee Assistance Programme: a confidential 24/7 telephone counselling service which offers impartial external advice and support on personal, legal, financial and line management issues, plus up to six counselling sessions per year. A fully trained team of internal Mental Health First Aiders. Learning & development: We invest in the growth and development of all our staff, including professional qualifications, in-house and external training courses, conferences, e-learning, apprenticeships and more. We encourage individuals and teams to keep learning and developing - as a gold standard Investor in People, we provide flexible and adaptable learning and development opportunities for staff at all levels. Shopping discounts: Exclusive savings on high street and online shops, holidays, cinema tickets, gym membership, dining out and more. Relocation support: Newly appointed staff who need to move residence are eligible to apply for up to £5,000 support. Travel loans: Interest-free loans for travel season tickets, as well as bicycle, car and motorbike loans for those who regularly use them for commuting. Disabled, D/deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce, so we particularly encourage applications from people in these groups. If you are disabled and your application meets the essential criteria for the post, we guarantee you an interview. Candidates who wish to apply under this scheme should indicate this on their cover letter under 'Candidate Personal Information' and then demonstrate within their cover letter how they have met the essential criteria for the role. Contact: Rutesh Shah Quote job ref: JN-216 Job summary Function CIO & IT Leadership Subsector CIO & IT Leadership Subsector Industry Public Sector & Not-For-Profit Location Manchester Contract type Permanent
Niyaa People Ltd
Barton Under Needwood, Staffordshire
We are seeking an experienced Lettings Officer to provide short-term cover for a busy housing team based in Burton upon Trent. This is a full-time role requiring an immediate start, with the potential to extend for a longer contract. Key Responsibilities of a Lettings Officer: Carrying out viewings of vacant properties Completing tenancy sign-ups for new tenants Undertaking ready-to-let inspections prior to sign-up Reviewing ID documentation during sign-ups Scanning and saving sign-up documents to the CRM system Uploading new tenancy details onto the housing management system Providing ad hoc administrative support, including uploading data and meter readings Uploading CORE data Verifying notices of termination Requesting property adverts and reviewing match lists Conducting pre-tenancy assessments and affordability checks About You: Previous experience in a lettings or housing management role Strong knowledge of tenancy sign-ups and compliance processes Confident carrying out affordability assessments and pre-tenancy checks Competent using housing management/CRM systems Organised, detail-focused, and able to work at pace Full UK driving licence and access to own vehicle (essential) What this Lettings Officer role has to offer: Competitive hourly rate Hybrid working Immediat start 37 hours per week Initial short term cover If this Lettings Officer role is for you please apply or contact (url removed)
Jun 20, 2026
Contractor
We are seeking an experienced Lettings Officer to provide short-term cover for a busy housing team based in Burton upon Trent. This is a full-time role requiring an immediate start, with the potential to extend for a longer contract. Key Responsibilities of a Lettings Officer: Carrying out viewings of vacant properties Completing tenancy sign-ups for new tenants Undertaking ready-to-let inspections prior to sign-up Reviewing ID documentation during sign-ups Scanning and saving sign-up documents to the CRM system Uploading new tenancy details onto the housing management system Providing ad hoc administrative support, including uploading data and meter readings Uploading CORE data Verifying notices of termination Requesting property adverts and reviewing match lists Conducting pre-tenancy assessments and affordability checks About You: Previous experience in a lettings or housing management role Strong knowledge of tenancy sign-ups and compliance processes Confident carrying out affordability assessments and pre-tenancy checks Competent using housing management/CRM systems Organised, detail-focused, and able to work at pace Full UK driving licence and access to own vehicle (essential) What this Lettings Officer role has to offer: Competitive hourly rate Hybrid working Immediat start 37 hours per week Initial short term cover If this Lettings Officer role is for you please apply or contact (url removed)
Property Support Officer Rate of Pay: 13.47 per hour PAYE Working Hours: 8:30am - 5pm, Monday to Friday with 1 hour unpaid break. 37 hours per week. Location: Fleming Road Depot, Corby, NN17 4SW Contract: Temporary basis, 6 months with potential to extend. Opus People Solutions are recruiting on behalf of our Client, North Northamptonshire Council, for a Property Support Officer on a temporary basis. This is an essential administrative role providing day-to-day support to ensure the effective delivery of property and housing services across the council. You will play a key part in supporting the team with administrative tasks, maintaining accurate records, and assisting with the coordination of property-related activities. Key Responsibilities Provide administrative support to the Property and Housing teams Manage and maintain property and tenant records, ensuring data accuracy and compliance Handle incoming enquiries via phone and email, responding or directing queries appropriately Support the scheduling of repairs, inspections, and maintenance works Assist with the processing of invoices, orders, and documentation - training will be provided. Liaise with internal departments, contractors, and external partners Ensure all records are updated in line with council policies and procedures - training will be provided. We're looking for someone who is : Highly organised with strong attention to detail Experienced in an administrative or office support role Confident using IT systems, including Microsoft Office A strong communicator with excellent customer service skills Able to prioritise workload and meet deadlines Comfortable working both independently and as part of a team Experience within housing, property, or local government is desirable but not essential. Apply Now!
Jun 20, 2026
Seasonal
Property Support Officer Rate of Pay: 13.47 per hour PAYE Working Hours: 8:30am - 5pm, Monday to Friday with 1 hour unpaid break. 37 hours per week. Location: Fleming Road Depot, Corby, NN17 4SW Contract: Temporary basis, 6 months with potential to extend. Opus People Solutions are recruiting on behalf of our Client, North Northamptonshire Council, for a Property Support Officer on a temporary basis. This is an essential administrative role providing day-to-day support to ensure the effective delivery of property and housing services across the council. You will play a key part in supporting the team with administrative tasks, maintaining accurate records, and assisting with the coordination of property-related activities. Key Responsibilities Provide administrative support to the Property and Housing teams Manage and maintain property and tenant records, ensuring data accuracy and compliance Handle incoming enquiries via phone and email, responding or directing queries appropriately Support the scheduling of repairs, inspections, and maintenance works Assist with the processing of invoices, orders, and documentation - training will be provided. Liaise with internal departments, contractors, and external partners Ensure all records are updated in line with council policies and procedures - training will be provided. We're looking for someone who is : Highly organised with strong attention to detail Experienced in an administrative or office support role Confident using IT systems, including Microsoft Office A strong communicator with excellent customer service skills Able to prioritise workload and meet deadlines Comfortable working both independently and as part of a team Experience within housing, property, or local government is desirable but not essential. Apply Now!
Head - Complex Transaction Support Homes England National Housing Bank 81,443 - 93,055 Location: Hybrid 50/50 Our new headquarters are based in Leeds, however, candidates also have the option to attend our offices in Birmingham, Bristol, Liverpool, London, Manchester, Newcastle or Northstowe. Homes England launched the National Housing Bank, a new government-backed investment platform to accelerate housing delivery across England. With 16bn in capital, it will unlock private investment, support regeneration and accelerate housing delivery across the UK. Joining now offers a rare opportunity to shape a major new national investment platform from the ground up. The role holder will lead and manage a small team of Senior Managers within the Complex Transaction Support (CTS) team, overseeing a portfolio of distressed lending cases (including debt, equity, guarantees and equity investments) within the Bank's wider Debt team. These cases are high-profile and have been transferred to the CTS team due to identified delivery, fiscal, or reputational risks. The job holder will report directly to the Assistant Director, Complex Transaction Support, and will be required to exhibit gravitas, negotiation and restructuring skills both externally and internally in a high-pressure public environment. Complimentary requirements include an exceptional Credit & Risk and Organisational skill set. The opportunity Responsibilities include: Designing, implementing, and maintaining an effective system for identifying, analysing, and assessing emerging risk within the mainstream portfolio which is managed by the Portfolio Management team. Designing, implementing, and executing an agreed work out strategy for all identified Risk cases, by applying a wide range of restructuring options. Delivering elected restructuring strategies internally through: Risk, Executive Investment Committee, (and when required) the Risk teams within Ministry - Ministry for Housing, Communities, Local Government (MHCLG) and the HM Treasury (HMT). Maintaining, managing, and implementing the CTS designed Watch List Process through monthly updates to Risk and monthly management meeting with Portfolio Management and Risk, which are minuted and passed to the Chief Risk Officer to fulfil a robust and auditable review process. Maintenance of an effective database of all potential, current and historic impaired and written down loans, to provide an accurate and concise assessment of the position of the Debt Team Risk exposures. The job holder will be expected to introduce and embed best practice, disciplines, and processes from the Corporate and Commercial Banking sector into the Agency. This will include providing advisory engagement into Risk, the Senior Management within the Bank (including the CEO and Chairperson), the board, MHCLG and HMT. Candidate profile The jobholder will be required to exhibit extensive technical capability in insolvency procedures and restructuring options. Proven understanding of insolvency law and the law relating to Administration, Law of Property Act Receivership, and other enforcement mechanisms (for example schemes of arrangement and sale of debt). Significant experience in successfully leading and managing a team of individuals who have worked with distressed lending positions. Leadership experience and credibility to run a high output team dealing with diverse risk problems in high pressure situations. Proven experience of managing complex lending positions to maximise the Agency delivery while minimising financial loss; by using exhibited analysis and problem-solving techniques to achieve the optimum outcome. Extensive Credit Risk experience across Real Estate sector, to establish development and counterparty risk. The ability to concisely present complex distressed lending problems with a decided work out strategy to Senior Management, Board members within the Bank , and MHCLG and HMT and in both written and verbal format. Why join? Help build a new national investment institution Work on complex housing and regeneration transactions Deploy 16bn of government-backed capital Hybrid 50/50 working across multiple national locations Defined benefit pension and strong public-sector benefits Contact point for applicants Name : Ciara Lynn Email : Recruitment team Email : Closing date: 26th June, 2026 Right to Work in the UK is required.
Jun 19, 2026
Full time
Head - Complex Transaction Support Homes England National Housing Bank 81,443 - 93,055 Location: Hybrid 50/50 Our new headquarters are based in Leeds, however, candidates also have the option to attend our offices in Birmingham, Bristol, Liverpool, London, Manchester, Newcastle or Northstowe. Homes England launched the National Housing Bank, a new government-backed investment platform to accelerate housing delivery across England. With 16bn in capital, it will unlock private investment, support regeneration and accelerate housing delivery across the UK. Joining now offers a rare opportunity to shape a major new national investment platform from the ground up. The role holder will lead and manage a small team of Senior Managers within the Complex Transaction Support (CTS) team, overseeing a portfolio of distressed lending cases (including debt, equity, guarantees and equity investments) within the Bank's wider Debt team. These cases are high-profile and have been transferred to the CTS team due to identified delivery, fiscal, or reputational risks. The job holder will report directly to the Assistant Director, Complex Transaction Support, and will be required to exhibit gravitas, negotiation and restructuring skills both externally and internally in a high-pressure public environment. Complimentary requirements include an exceptional Credit & Risk and Organisational skill set. The opportunity Responsibilities include: Designing, implementing, and maintaining an effective system for identifying, analysing, and assessing emerging risk within the mainstream portfolio which is managed by the Portfolio Management team. Designing, implementing, and executing an agreed work out strategy for all identified Risk cases, by applying a wide range of restructuring options. Delivering elected restructuring strategies internally through: Risk, Executive Investment Committee, (and when required) the Risk teams within Ministry - Ministry for Housing, Communities, Local Government (MHCLG) and the HM Treasury (HMT). Maintaining, managing, and implementing the CTS designed Watch List Process through monthly updates to Risk and monthly management meeting with Portfolio Management and Risk, which are minuted and passed to the Chief Risk Officer to fulfil a robust and auditable review process. Maintenance of an effective database of all potential, current and historic impaired and written down loans, to provide an accurate and concise assessment of the position of the Debt Team Risk exposures. The job holder will be expected to introduce and embed best practice, disciplines, and processes from the Corporate and Commercial Banking sector into the Agency. This will include providing advisory engagement into Risk, the Senior Management within the Bank (including the CEO and Chairperson), the board, MHCLG and HMT. Candidate profile The jobholder will be required to exhibit extensive technical capability in insolvency procedures and restructuring options. Proven understanding of insolvency law and the law relating to Administration, Law of Property Act Receivership, and other enforcement mechanisms (for example schemes of arrangement and sale of debt). Significant experience in successfully leading and managing a team of individuals who have worked with distressed lending positions. Leadership experience and credibility to run a high output team dealing with diverse risk problems in high pressure situations. Proven experience of managing complex lending positions to maximise the Agency delivery while minimising financial loss; by using exhibited analysis and problem-solving techniques to achieve the optimum outcome. Extensive Credit Risk experience across Real Estate sector, to establish development and counterparty risk. The ability to concisely present complex distressed lending problems with a decided work out strategy to Senior Management, Board members within the Bank , and MHCLG and HMT and in both written and verbal format. Why join? Help build a new national investment institution Work on complex housing and regeneration transactions Deploy 16bn of government-backed capital Hybrid 50/50 working across multiple national locations Defined benefit pension and strong public-sector benefits Contact point for applicants Name : Ciara Lynn Email : Recruitment team Email : Closing date: 26th June, 2026 Right to Work in the UK is required.
Job Title: Senior Local Land Charges Officer Location: Newham Department: Planning & Development Rate: 22.79 PAYE Term - up to 6 months Are you an experienced and detail-oriented professional ready to make a difference? Our client is seeking a Senior Local Land Charges Officer to join their dynamic Local Land Charges team. This is a fantastic opportunity to ensure property search information is accurate, up-to-date, and delivered efficiently to customers! What You'll Be Doing: In this vital role, you will: Manage and organise day-to-day Local Land Charges operations Process official search applications and respond to inquiries Maintain and update the Land Charges Register and related systems Quality check search reports to ensure accuracy Provide information to customers and support personal search inquiries Monitor team performance and drive improvements in processes and systems Handle complex and technical cases independently Guide and support colleagues as needed Represent the team in meetings and working groups Step in for the manager when required What We're Looking For: Knowledge & Experience: Strong understanding of Local Land Charges and relevant legislation At least 5 years' experience in a similar role Proven experience in completing searches and managing queries Knowledge of local government pressures and service delivery Confident working with databases and business systems Skills: Excellent attention to detail and accuracy Strong written and verbal communication skills Ability to manage a busy workload and meet deadlines Problem-solving mindset with a proactive approach Good organisational and planning skills Experience improving systems or processes Personal Attributes: Customer-focused with a professional approach Collaborative and supportive team player Positive attitude with a drive to enhance services Committed to equality, diversity, and high standards of service If you're ready to take your career to the next level and contribute to an important service, we'd love to hear from you! Apply now and be part of a team dedicated to excellence! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 19, 2026
Seasonal
Job Title: Senior Local Land Charges Officer Location: Newham Department: Planning & Development Rate: 22.79 PAYE Term - up to 6 months Are you an experienced and detail-oriented professional ready to make a difference? Our client is seeking a Senior Local Land Charges Officer to join their dynamic Local Land Charges team. This is a fantastic opportunity to ensure property search information is accurate, up-to-date, and delivered efficiently to customers! What You'll Be Doing: In this vital role, you will: Manage and organise day-to-day Local Land Charges operations Process official search applications and respond to inquiries Maintain and update the Land Charges Register and related systems Quality check search reports to ensure accuracy Provide information to customers and support personal search inquiries Monitor team performance and drive improvements in processes and systems Handle complex and technical cases independently Guide and support colleagues as needed Represent the team in meetings and working groups Step in for the manager when required What We're Looking For: Knowledge & Experience: Strong understanding of Local Land Charges and relevant legislation At least 5 years' experience in a similar role Proven experience in completing searches and managing queries Knowledge of local government pressures and service delivery Confident working with databases and business systems Skills: Excellent attention to detail and accuracy Strong written and verbal communication skills Ability to manage a busy workload and meet deadlines Problem-solving mindset with a proactive approach Good organisational and planning skills Experience improving systems or processes Personal Attributes: Customer-focused with a professional approach Collaborative and supportive team player Positive attitude with a drive to enhance services Committed to equality, diversity, and high standards of service If you're ready to take your career to the next level and contribute to an important service, we'd love to hear from you! Apply now and be part of a team dedicated to excellence! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
We are currently looking for an experienced Private Housing Standards Officer to join a busy Private Sector Housing service. This Private Housing Standards Officer role will focus on improving housing conditions through inspections, enforcement, HMO regulation and housing standards interventions across the private rented sector. The successful candidate will investigate housing condition complaints, undertake HHSRS inspections and take enforcement action where required. This Private Housing Standards Officer position would suit someone with previous experience within private sector housing, housing enforcement or environmental health services. The Role - Investigating complaints relating to poor housing conditions and disrepair. - Carrying out HHSRS inspections and property assessments. - Investigating HMO complaints and monitoring licensing compliance. - Taking informal and formal enforcement action to improve housing standards. - Serving statutory notices and preparing legal case files. - Supporting mandatory, additional and selective licensing schemes. - Investigating empty homes and supporting initiatives to bring properties back into use. - Supporting compliance with Minimum Energy Efficiency Standards (MEES). - Maintaining accurate case records using Uniform and other systems. - Attending courts, tribunals and legal proceedings where required. Key Requirements - Previous experience working as a Private Housing Standards Officer, Private Sector Housing Officer, Housing Enforcement Officer or Environmental Health Officer. - Experience carrying out HHSRS inspections and assessments. - Knowledge of the Housing Act 2004 and private sector housing legislation. - Experience investigating housing condition complaints and HMO cases. - Experience taking enforcement action and preparing legal case files. - Experience working with licensing schemes and housing standards enforcement. What You Need to Do Now If you are interested in this Private Housing Standards Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Private Housing Standards Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Private Housing Standards Officers, Private Sector Housing Officers, Housing Enforcement Officers and Environmental Health roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from private sector housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jun 19, 2026
Contractor
We are currently looking for an experienced Private Housing Standards Officer to join a busy Private Sector Housing service. This Private Housing Standards Officer role will focus on improving housing conditions through inspections, enforcement, HMO regulation and housing standards interventions across the private rented sector. The successful candidate will investigate housing condition complaints, undertake HHSRS inspections and take enforcement action where required. This Private Housing Standards Officer position would suit someone with previous experience within private sector housing, housing enforcement or environmental health services. The Role - Investigating complaints relating to poor housing conditions and disrepair. - Carrying out HHSRS inspections and property assessments. - Investigating HMO complaints and monitoring licensing compliance. - Taking informal and formal enforcement action to improve housing standards. - Serving statutory notices and preparing legal case files. - Supporting mandatory, additional and selective licensing schemes. - Investigating empty homes and supporting initiatives to bring properties back into use. - Supporting compliance with Minimum Energy Efficiency Standards (MEES). - Maintaining accurate case records using Uniform and other systems. - Attending courts, tribunals and legal proceedings where required. Key Requirements - Previous experience working as a Private Housing Standards Officer, Private Sector Housing Officer, Housing Enforcement Officer or Environmental Health Officer. - Experience carrying out HHSRS inspections and assessments. - Knowledge of the Housing Act 2004 and private sector housing legislation. - Experience investigating housing condition complaints and HMO cases. - Experience taking enforcement action and preparing legal case files. - Experience working with licensing schemes and housing standards enforcement. What You Need to Do Now If you are interested in this Private Housing Standards Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Private Housing Standards Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Private Housing Standards Officers, Private Sector Housing Officers, Housing Enforcement Officers and Environmental Health roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from private sector housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Chief Executive Officer / Group Managing Director Hospitality Platform 3-5 Star Portfolio Central London UK & European Expansion Location: London The Mandate We are seeking a commercially astute and strategically driven CEO / Group Managing Director to lead and scale an established hospitality platform comprising five operating assets in Central London. The portfolio spans 3-, 4- and 5-star properties, offering a diversified operating base and strong foundations for growth. The next phase of the business requires a leader capable of driving operational performance across the existing estate while executing a disciplined expansion strategy across the UK and selected European markets. This is a full platform leadership role with responsibility for strategy, performance and growth. The Opportunity Reporting to the Board, you will have full accountability for: Defining and executing the medium-term growth strategy Driving EBITDA expansion and asset-level performance Institutionalising systems, reporting and governance Leading acquisitions, developments and strategic partnerships Building a scalable operating structure to support UK and European expansion Core Responsibilities Strategic & Corporate Leadership Develop and implement a 3-5-year platform strategy Lead capital allocation and investment decisions Act as principal interface with shareholders and external stakeholders Establish clear governance and performance frameworks Operational & Financial Performance Full P&L responsibility across all assets Optimise RevPAR, ADR, GOP and EBITDA performance Oversee revenue management, distribution, sales and marketing strategy Drive cost control, operational efficiency and margin enhancement Brand & Asset Positioning Oversee positioning across 3-5-star segments Ensure consistency in service standards and guest experience Align asset-level strategies with overall platform objectives Leadership & Culture Build and lead a high-performing executive and property-level team Embed accountability, data-led decision-making and commercial discipline Develop organisational capability to support international growth Candidate Profile Proven CEO, Group MD or senior regional leadership experience within a multi-site hotel platform Strong background across 3-5-star assets Experience operating in gateway cities (London experience advantageous) Demonstrable track record of scaling hospitality businesses Strong financial fluency and investor credibility Strategic thinker with hands-on operational capability Minimum 10-15 years senior leadership experience within multi-site hospitality environments Demonstrated ability to build high-performance cultures and attract senior talent Track record of delivering measurable enterprise value growth across hospitality assets Experience engaging with institutional investors, boards and capital partners Proven experience leading hotel rebranding initiatives and asset refurbishment programmes The Offer Established Central London platform Clear UK & European growth mandate Direct strategic influence and enterprise value creation Competitive base salary with performance-related incentive aligned to growth Executive compensation package commensurate with experience, including performance-linked incentives
Jun 19, 2026
Full time
Chief Executive Officer / Group Managing Director Hospitality Platform 3-5 Star Portfolio Central London UK & European Expansion Location: London The Mandate We are seeking a commercially astute and strategically driven CEO / Group Managing Director to lead and scale an established hospitality platform comprising five operating assets in Central London. The portfolio spans 3-, 4- and 5-star properties, offering a diversified operating base and strong foundations for growth. The next phase of the business requires a leader capable of driving operational performance across the existing estate while executing a disciplined expansion strategy across the UK and selected European markets. This is a full platform leadership role with responsibility for strategy, performance and growth. The Opportunity Reporting to the Board, you will have full accountability for: Defining and executing the medium-term growth strategy Driving EBITDA expansion and asset-level performance Institutionalising systems, reporting and governance Leading acquisitions, developments and strategic partnerships Building a scalable operating structure to support UK and European expansion Core Responsibilities Strategic & Corporate Leadership Develop and implement a 3-5-year platform strategy Lead capital allocation and investment decisions Act as principal interface with shareholders and external stakeholders Establish clear governance and performance frameworks Operational & Financial Performance Full P&L responsibility across all assets Optimise RevPAR, ADR, GOP and EBITDA performance Oversee revenue management, distribution, sales and marketing strategy Drive cost control, operational efficiency and margin enhancement Brand & Asset Positioning Oversee positioning across 3-5-star segments Ensure consistency in service standards and guest experience Align asset-level strategies with overall platform objectives Leadership & Culture Build and lead a high-performing executive and property-level team Embed accountability, data-led decision-making and commercial discipline Develop organisational capability to support international growth Candidate Profile Proven CEO, Group MD or senior regional leadership experience within a multi-site hotel platform Strong background across 3-5-star assets Experience operating in gateway cities (London experience advantageous) Demonstrable track record of scaling hospitality businesses Strong financial fluency and investor credibility Strategic thinker with hands-on operational capability Minimum 10-15 years senior leadership experience within multi-site hospitality environments Demonstrated ability to build high-performance cultures and attract senior talent Track record of delivering measurable enterprise value growth across hospitality assets Experience engaging with institutional investors, boards and capital partners Proven experience leading hotel rebranding initiatives and asset refurbishment programmes The Offer Established Central London platform Clear UK & European growth mandate Direct strategic influence and enterprise value creation Competitive base salary with performance-related incentive aligned to growth Executive compensation package commensurate with experience, including performance-linked incentives
We are currently working with a local authority in Norfolk who are seeking an experienced Lettings Assistant to join their team on a temporary basis. This is an excellent opportunity for a customer-focused housing professional with experience in lettings coordination, property administration, or housing support to contribute to the delivery of an efficient and effective lettings service. Key Responsibilities of a Lettings Assistant: Support the end-to-end lettings process for vacant properties. Assist with advertising available homes and coordinating allocations in line with housing policies and procedures. Liaise with applicants, local authorities, and internal departments to progress lettings and ensure a smooth customer journey. Arrange property viewings and communicate effectively with prospective tenants throughout the process. Prepare offer paperwork and assist with tenancy sign-ups and related administration. Maintain accurate records and update housing management systems. Monitor progress of lettings cases and support the achievement of void turnaround targets. Respond to enquiries from applicants and stakeholders, providing a high standard of customer service. Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure properties are re-let efficiently. Assist with general administrative duties relating to lettings and housing services. Essential Requirements of a Lettings Assistant: Previous experience in a Lettings Assistant, Housing Assistant, Lettings Coordinator, Property Administrator, or similar role. Strong customer service and communication skills with the ability to build positive relationships with a range of stakeholders. Experience coordinating lettings, housing applications, tenancy administration, or property-related processes. Knowledge of social housing, housing allocations, or lettings processes is desirable. Strong organisational skills with the ability to manage a varied workload and meet deadlines. Experience using Microsoft Office and database or housing management systems. Ability to work accurately and efficiently in a fast-paced environment. If this Lettings Assistant role is of interest, please apply or contact (url removed)
Jun 19, 2026
Contractor
We are currently working with a local authority in Norfolk who are seeking an experienced Lettings Assistant to join their team on a temporary basis. This is an excellent opportunity for a customer-focused housing professional with experience in lettings coordination, property administration, or housing support to contribute to the delivery of an efficient and effective lettings service. Key Responsibilities of a Lettings Assistant: Support the end-to-end lettings process for vacant properties. Assist with advertising available homes and coordinating allocations in line with housing policies and procedures. Liaise with applicants, local authorities, and internal departments to progress lettings and ensure a smooth customer journey. Arrange property viewings and communicate effectively with prospective tenants throughout the process. Prepare offer paperwork and assist with tenancy sign-ups and related administration. Maintain accurate records and update housing management systems. Monitor progress of lettings cases and support the achievement of void turnaround targets. Respond to enquiries from applicants and stakeholders, providing a high standard of customer service. Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure properties are re-let efficiently. Assist with general administrative duties relating to lettings and housing services. Essential Requirements of a Lettings Assistant: Previous experience in a Lettings Assistant, Housing Assistant, Lettings Coordinator, Property Administrator, or similar role. Strong customer service and communication skills with the ability to build positive relationships with a range of stakeholders. Experience coordinating lettings, housing applications, tenancy administration, or property-related processes. Knowledge of social housing, housing allocations, or lettings processes is desirable. Strong organisational skills with the ability to manage a varied workload and meet deadlines. Experience using Microsoft Office and database or housing management systems. Ability to work accurately and efficiently in a fast-paced environment. If this Lettings Assistant role is of interest, please apply or contact (url removed)
Nottingham Community Housing Association
Nottingham, Nottinghamshire
Compliance Officer Nottingham £40,087 - £45,044 per annum Here at NCHA, we have an exciting opportunity to join our friendly and supportive team as a Compliance Officer. Our team plays a vital role in ensuring our homes and services meet all regulatory and safety standards, helping to keep our customers safe and our organisation fully compliant. You'll support the delivery of statutory compliance across key areas such as gas, electrical, fire, water, and asbestos safety. This is a varied and rewarding role where you will act as a key point of contact, ensuring compliance activities are effectively coordinated, recorded, and progressed. What you'll be doing As a Compliance Officer, your responsibilities will include: Acting as a point of contact for compliance-related queries from customers, colleagues, and contractors Monitoring and managing compliance programmes to ensure inspections, servicing, and remedial actions are completed on time Maintaining accurate records across compliance systems in line with policy and regulatory requirements Scheduling and coordinating inspections, servicing appointments, and follow-up works Triaging compliance issues and escalating risks where necessary Supporting audits and compliance checks, ensuring all documentation is accurate and up to date Liaising with contractors and internal teams to ensure works are completed to the required standards Communicating with customers to arrange access, provide updates, and explain the importance of safety works Ensuring all compliance activity is recorded appropriately to demonstrate statutory and regulatory adherence Data and compliance management Maintaining and updating compliance databases and systems Tracking key performance indicators and highlighting any risks or overdue actions Producing reports and supporting performance monitoring Ensuring documentation is audit-ready and aligned with regulatory standards Working pattern 35 hours per week Monday to Friday (core daytime hours) Opportunities for flexible working arrangements We're looking for someone who is: Experienced in an administrative or customer-facing role, ideally within a compliance, housing, or property setting Highly organised, with strong attention to detail and the ability to manage multiple workstreams Confident in working with systems and maintaining accurate records Able to interpret information, apply policies, and make sound decisions A strong communicator, able to engage professionally with customers, colleagues, and contractors It would be great if you also have: Knowledge of housing compliance areas (e.g. gas, electrical, asbestos, water hygiene) Experience working with compliance systems or databases Experience coordinating contractors or scheduling works Understanding of regulatory requirements within housing or property services (Don't worry if you don't meet all of these - training can be provided.) Why join us? You'll be part of a team that directly contributes to keeping people safe in their homes. You'll also benefit from: A supportive and collaborative team environment Opportunities to develop your skills and knowledge within compliance Please note: We are not currently offering visa sponsorship. Our commitment to inclusion As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates. We actively encourage applications from individuals from underrepresented groups, including Black, Asian and minority ethnic communities, disabled candidates, and members of the LGBT+ community.
Jun 19, 2026
Full time
Compliance Officer Nottingham £40,087 - £45,044 per annum Here at NCHA, we have an exciting opportunity to join our friendly and supportive team as a Compliance Officer. Our team plays a vital role in ensuring our homes and services meet all regulatory and safety standards, helping to keep our customers safe and our organisation fully compliant. You'll support the delivery of statutory compliance across key areas such as gas, electrical, fire, water, and asbestos safety. This is a varied and rewarding role where you will act as a key point of contact, ensuring compliance activities are effectively coordinated, recorded, and progressed. What you'll be doing As a Compliance Officer, your responsibilities will include: Acting as a point of contact for compliance-related queries from customers, colleagues, and contractors Monitoring and managing compliance programmes to ensure inspections, servicing, and remedial actions are completed on time Maintaining accurate records across compliance systems in line with policy and regulatory requirements Scheduling and coordinating inspections, servicing appointments, and follow-up works Triaging compliance issues and escalating risks where necessary Supporting audits and compliance checks, ensuring all documentation is accurate and up to date Liaising with contractors and internal teams to ensure works are completed to the required standards Communicating with customers to arrange access, provide updates, and explain the importance of safety works Ensuring all compliance activity is recorded appropriately to demonstrate statutory and regulatory adherence Data and compliance management Maintaining and updating compliance databases and systems Tracking key performance indicators and highlighting any risks or overdue actions Producing reports and supporting performance monitoring Ensuring documentation is audit-ready and aligned with regulatory standards Working pattern 35 hours per week Monday to Friday (core daytime hours) Opportunities for flexible working arrangements We're looking for someone who is: Experienced in an administrative or customer-facing role, ideally within a compliance, housing, or property setting Highly organised, with strong attention to detail and the ability to manage multiple workstreams Confident in working with systems and maintaining accurate records Able to interpret information, apply policies, and make sound decisions A strong communicator, able to engage professionally with customers, colleagues, and contractors It would be great if you also have: Knowledge of housing compliance areas (e.g. gas, electrical, asbestos, water hygiene) Experience working with compliance systems or databases Experience coordinating contractors or scheduling works Understanding of regulatory requirements within housing or property services (Don't worry if you don't meet all of these - training can be provided.) Why join us? You'll be part of a team that directly contributes to keeping people safe in their homes. You'll also benefit from: A supportive and collaborative team environment Opportunities to develop your skills and knowledge within compliance Please note: We are not currently offering visa sponsorship. Our commitment to inclusion As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates. We actively encourage applications from individuals from underrepresented groups, including Black, Asian and minority ethnic communities, disabled candidates, and members of the LGBT+ community.
We are seeking an experienced Quality Assurance and Standards Officer to support a key housing compliance and rent review programme, alongside wider housing rents, income and valuation responsibilities. For the initial 3 months, the successful candidate will lead a project to: Reconcile Affordable Rent agreements and confirm GLA approvals. Review and rationalise service charges on Affordable Rent properties. Investigate and correct London Affordable Rent (LAR) properties charged above prescribed rates. Review rents across the portfolio, identify any overcharges and implement appropriate refund processes. Undertake a valuation rationalisation exercise across approximately 7,500 properties ahead of rent convergence modelling. The ideal candidate will have substantial experience in social housing rents, rent compliance, service charges, housing finance and property valuations, with strong analytical and data management skills. This is an excellent opportunity to lead a high-profile project with significant impact across a large housing portfolio.
Jun 18, 2026
Contractor
We are seeking an experienced Quality Assurance and Standards Officer to support a key housing compliance and rent review programme, alongside wider housing rents, income and valuation responsibilities. For the initial 3 months, the successful candidate will lead a project to: Reconcile Affordable Rent agreements and confirm GLA approvals. Review and rationalise service charges on Affordable Rent properties. Investigate and correct London Affordable Rent (LAR) properties charged above prescribed rates. Review rents across the portfolio, identify any overcharges and implement appropriate refund processes. Undertake a valuation rationalisation exercise across approximately 7,500 properties ahead of rent convergence modelling. The ideal candidate will have substantial experience in social housing rents, rent compliance, service charges, housing finance and property valuations, with strong analytical and data management skills. This is an excellent opportunity to lead a high-profile project with significant impact across a large housing portfolio.
Nottingham Community Housing Association
Nottingham, Nottinghamshire
Compliance Officer - Fire Safety Nottingham £40,087 - £45,044 per annum 12 months fixed term contract Do you have experience in a Fire Compliance? Do you want to help keep people safe in their homes and ensure our properties meet the highest compliance standards? At Nottingham Community Housing Association (NCHA), we're committed to providing safe, secure, and well-maintained homes for our customers. We're looking for a Compliance Contracts Officer to join our dedicated team and play a vital role in delivering landlord compliance across our property portfolio. About the Role As a Compliance Contracts Officer, you'll be at the heart of our compliance operations, ensuring that our homes meet all statutory and regulatory requirements. You will: Oversee the delivery of Fire Safety contracts including Fire Risk Assessments, Fire Door Inspections and other regulatory inspection programmes Complete necessary reports, recordings and administration to improve landlord compliance Monitor and report on all areas of responsibility including potential instances of non-compliance Ensure that works completed relating to compliance are completed and maintained in line with relevant statutory and regulatory requirements and within timescale Support the Compliance Contracts Manager in the procurement of services via traditional tenders or frameworks Monitor contract administration with service providers and contractors and assist with managing service provider and contractor performance Responsible for the KPI's for contracts; taking any necessary action to ensure agreed standards are achieved Support colleagues and contractors in overseeing refurbishment, maintenance and repair work within relevant buildings Carry out monitored/ pre/ post inspections on compliance related works carried out by both contractors and in-house teams . Your work will directly contribute to the safety and wellbeing of thousands of customers across our communities. About You We're looking for someone who shares our passion for safety and quality. You'll bring: Strong knowledge of the 'Big 6' compliance areas in housing Demonstrable experience of working with fire compliance Experience of planning and delivering complex programmes of work on time, to specification and budget Experience in landlord compliance, contract procurement and contractor management Excellent analytical skills and the ability to turn complex data into actionable insights A full valid driving licence and flexibility to attend meetings outside core hours Why Work for NCHA? Hybrid working available - giving you flexibility to balance work and life. A supportive, inclusive culture where your voice matters. Opportunities for professional development and career progression. Be part of an organisation that truly cares about its people and communities. At NCHA, we strive to be a welcoming and inclusive employer. We particularly welcome applications from ethnic minority communities, LGBTQ+ communities, and candidates with disabilities, as these groups are currently under-represented in our workforce.
Jun 18, 2026
Contractor
Compliance Officer - Fire Safety Nottingham £40,087 - £45,044 per annum 12 months fixed term contract Do you have experience in a Fire Compliance? Do you want to help keep people safe in their homes and ensure our properties meet the highest compliance standards? At Nottingham Community Housing Association (NCHA), we're committed to providing safe, secure, and well-maintained homes for our customers. We're looking for a Compliance Contracts Officer to join our dedicated team and play a vital role in delivering landlord compliance across our property portfolio. About the Role As a Compliance Contracts Officer, you'll be at the heart of our compliance operations, ensuring that our homes meet all statutory and regulatory requirements. You will: Oversee the delivery of Fire Safety contracts including Fire Risk Assessments, Fire Door Inspections and other regulatory inspection programmes Complete necessary reports, recordings and administration to improve landlord compliance Monitor and report on all areas of responsibility including potential instances of non-compliance Ensure that works completed relating to compliance are completed and maintained in line with relevant statutory and regulatory requirements and within timescale Support the Compliance Contracts Manager in the procurement of services via traditional tenders or frameworks Monitor contract administration with service providers and contractors and assist with managing service provider and contractor performance Responsible for the KPI's for contracts; taking any necessary action to ensure agreed standards are achieved Support colleagues and contractors in overseeing refurbishment, maintenance and repair work within relevant buildings Carry out monitored/ pre/ post inspections on compliance related works carried out by both contractors and in-house teams . Your work will directly contribute to the safety and wellbeing of thousands of customers across our communities. About You We're looking for someone who shares our passion for safety and quality. You'll bring: Strong knowledge of the 'Big 6' compliance areas in housing Demonstrable experience of working with fire compliance Experience of planning and delivering complex programmes of work on time, to specification and budget Experience in landlord compliance, contract procurement and contractor management Excellent analytical skills and the ability to turn complex data into actionable insights A full valid driving licence and flexibility to attend meetings outside core hours Why Work for NCHA? Hybrid working available - giving you flexibility to balance work and life. A supportive, inclusive culture where your voice matters. Opportunities for professional development and career progression. Be part of an organisation that truly cares about its people and communities. At NCHA, we strive to be a welcoming and inclusive employer. We particularly welcome applications from ethnic minority communities, LGBTQ+ communities, and candidates with disabilities, as these groups are currently under-represented in our workforce.
Clientside Asset Manager - Commercial Property. Remote-based roles covering North Yorkshire & North East Your new company A global charity is looking for support in their commercial property team covering North Yorkshire and The Northeast. Rooted in a mission of compassion, your new company provides food, shelter, emergency relief, rehabilitation services, and community programmes to those who need it. Its volunteers and officers work in some of the world's most vulnerable communities, responding to crises, supporting those affected by poverty or addiction, and advocating for social justice. Your new role To be responsible for the management of the regional property portfolio. Reporting to the Head of Corporate Real Estate, you have practical knowledge and experience of preparation of asset valuations, advising on property matters of a diverse property portfolio with over 3,000 assets. You will be working on bringing forward disposal programmes of surplus assets and acquiring assets for the portfolio to ensure it is fit for purpose. As a client-side asset manager, managing external consultants where needed, you will be working as part of a team where you will be supported to develop your professional skills and experience, as well as your own personal development through training opportunities offered. What you'll need to succeed • A qualification at degree level and, ideally, membership of an appropriate professional organisation such as the RICS • Widespread asset management and transactional experience across a variety of asset classes • Good understanding of Landlord and Tenant legislation • A proven track record in the promotion of a culture of transformation within a CRE Function, having the skill and ability to influence and persuade senior leaders and stakeholders of the need for implementing the asset management initiatives identified • Excellent communication and interpersonal skills and able to communicate well at all levels both within and outside of property. • The ability to handle large and varied workloads; customer-facing skills; excellent reporting skills, including experience and understanding of the use of databases for property management purposes. • The ability to provide detailed interpretation of deeds and detailed advice related to property ownership and tenure • Experience of liaising with local planners in order to successfully protect the interests of your client and assets • A current driving licence will be essential What you'll get in return In return, you will get a salary of between £41,861 and £45,815 depending on experience. Holidays are 25 days a year plus bank holidays. Full benefits are available on request. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 18, 2026
Full time
Clientside Asset Manager - Commercial Property. Remote-based roles covering North Yorkshire & North East Your new company A global charity is looking for support in their commercial property team covering North Yorkshire and The Northeast. Rooted in a mission of compassion, your new company provides food, shelter, emergency relief, rehabilitation services, and community programmes to those who need it. Its volunteers and officers work in some of the world's most vulnerable communities, responding to crises, supporting those affected by poverty or addiction, and advocating for social justice. Your new role To be responsible for the management of the regional property portfolio. Reporting to the Head of Corporate Real Estate, you have practical knowledge and experience of preparation of asset valuations, advising on property matters of a diverse property portfolio with over 3,000 assets. You will be working on bringing forward disposal programmes of surplus assets and acquiring assets for the portfolio to ensure it is fit for purpose. As a client-side asset manager, managing external consultants where needed, you will be working as part of a team where you will be supported to develop your professional skills and experience, as well as your own personal development through training opportunities offered. What you'll need to succeed • A qualification at degree level and, ideally, membership of an appropriate professional organisation such as the RICS • Widespread asset management and transactional experience across a variety of asset classes • Good understanding of Landlord and Tenant legislation • A proven track record in the promotion of a culture of transformation within a CRE Function, having the skill and ability to influence and persuade senior leaders and stakeholders of the need for implementing the asset management initiatives identified • Excellent communication and interpersonal skills and able to communicate well at all levels both within and outside of property. • The ability to handle large and varied workloads; customer-facing skills; excellent reporting skills, including experience and understanding of the use of databases for property management purposes. • The ability to provide detailed interpretation of deeds and detailed advice related to property ownership and tenure • Experience of liaising with local planners in order to successfully protect the interests of your client and assets • A current driving licence will be essential What you'll get in return In return, you will get a salary of between £41,861 and £45,815 depending on experience. Holidays are 25 days a year plus bank holidays. Full benefits are available on request. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Temporary Job - pre-construction building surveying/contract administration MOD Pre-Construction Building Surveyor/ Project Manager - MOD Housing Project Rate: £24-£28 per hour + holiday pay (equivalent to £50-55k salary benchmark) Location: desk-based, with surveys and visits to an RAF base Contract length: 3months + Are you from a property or construction background with the knowledge of building fabric to carry out condition surveys on MOD Housing? Also, are you good with spreadsheets? Does the idea of crafting complex documents - providing technical support, budgeting, tender list documentation, specifications, and site plans sound of interest? If so this role is absolutely for you. We are seeking an exceptionally detail-driven Pre-Construction individual to assist on a large-scale refurbishment of the MOD housing estate. Working closely with the commercial and delivery team, these projects range from refurbishing multiple properties with general works, ranging from 50+ at a time to one-of-a-kind large houses for officers. This is a varied role, including some building surveying but also creating these package plans based on the completed building surveys. This is a highly technical, analytical role at times - perfect for someone who thrives on structure, precision and data accuracy. You can be from any construction background (Building Surveying, Architecture, plumbing and heating etc) as long as you have the above skill set. About the RoleYou will be responsible for building comprehensive complex documents for each work's order generated from building survey outputs. Each bill is highly complex and typically takes 2-3 weeks to complete, requiring a patient, thorough and methodical approach.This role is more desk-based than out surveying- ideal for someone who prefers structured technical work over site activity.r. What We're Looking ForIf you have a construction background and have these key skills, then this role will suit you. Construction professional and a spreadsheet enthusiast - confident, working on complex Excel models Highly analytical, logical and methodical Obsessed with detail and accuracy Comfortable working independently on long, technical tasks Experienced in a construction related field Able to interpret survey data and translate it into structured work packages What's on Offer £24-£28 per hour + holiday pay Salary benchmark equivalent: £50-55k Open to travel to various MOD bases where needed (mileage paid from home) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 18, 2026
Seasonal
Temporary Job - pre-construction building surveying/contract administration MOD Pre-Construction Building Surveyor/ Project Manager - MOD Housing Project Rate: £24-£28 per hour + holiday pay (equivalent to £50-55k salary benchmark) Location: desk-based, with surveys and visits to an RAF base Contract length: 3months + Are you from a property or construction background with the knowledge of building fabric to carry out condition surveys on MOD Housing? Also, are you good with spreadsheets? Does the idea of crafting complex documents - providing technical support, budgeting, tender list documentation, specifications, and site plans sound of interest? If so this role is absolutely for you. We are seeking an exceptionally detail-driven Pre-Construction individual to assist on a large-scale refurbishment of the MOD housing estate. Working closely with the commercial and delivery team, these projects range from refurbishing multiple properties with general works, ranging from 50+ at a time to one-of-a-kind large houses for officers. This is a varied role, including some building surveying but also creating these package plans based on the completed building surveys. This is a highly technical, analytical role at times - perfect for someone who thrives on structure, precision and data accuracy. You can be from any construction background (Building Surveying, Architecture, plumbing and heating etc) as long as you have the above skill set. About the RoleYou will be responsible for building comprehensive complex documents for each work's order generated from building survey outputs. Each bill is highly complex and typically takes 2-3 weeks to complete, requiring a patient, thorough and methodical approach.This role is more desk-based than out surveying- ideal for someone who prefers structured technical work over site activity.r. What We're Looking ForIf you have a construction background and have these key skills, then this role will suit you. Construction professional and a spreadsheet enthusiast - confident, working on complex Excel models Highly analytical, logical and methodical Obsessed with detail and accuracy Comfortable working independently on long, technical tasks Experienced in a construction related field Able to interpret survey data and translate it into structured work packages What's on Offer £24-£28 per hour + holiday pay Salary benchmark equivalent: £50-55k Open to travel to various MOD bases where needed (mileage paid from home) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
A Public Sector organisation is seeking an experienced Compliance Manager (Big Six) Your new company This public sector organisation has a great property team and plans to lead on how compliance of the big six is managed. They are driving the change needed to ensure they are delivering for both business and residents. Your new role Strategic & Operational Compliance LeadershipTake full operational responsibility for statutory property compliance across the Big Six: Building Safety / Fire Safety Gas Safety Electrical Safety Water Hygiene (Legionella) Asbestos Management Lifts & Lifting Equipment Act as the organisation's subject-matter lead on compliance, advising senior leaders on risk, assurance, and mitigation. Governance, Assurance & Risk Ensure robust compliance frameworks, policies, procedures, and controls are in place and operating effectively. Lead internal audits, external audits, and regulator engagement, including preparation for Housing Regulator, Fire Authority, or internal assurance reviews. Maintain accurate, up-to-date compliance dashboards and reporting for: Director-level leadership Cabinet Members / Boards Audit & Risk Committees Contractor & Programme Management Manage and challenge external compliance contractors and consultants to ensure: Statutory works are delivered on time and to standard Data integrity is robust Value for money is achieved Oversee remediation programmes, managing risk-based prioritisation and escalations where compliance failure is identified. Team Leadership Provide leadership to compliance officers and operational leads, embedding consistent standards and accountability. Support capability uplift within the team through guidance, coaching, and clear performance expectations. Building Safety & Emerging Regulation Support the organisation's response to: The Building Safety Act Fire safety reform Evolving housing regulation and consumer standards Ensure clear accountability models are in place for higher-risk buildings (where applicable). What you'll need to succeed Proven experience in a senior compliance role within public-sector housing or property services (local authority or housing association).Demonstrable hands-on responsibility for managing all Big Six compliance areas. Strong working knowledge of: Building Safety legislation Housing regulation and statutory landlord duties Experience dealing with: Auditors Regulators Senior elected members or boards Excellent stakeholder management skills, with the ability to operate at operational and strategic level simultaneously. Comfortable stepping into pressured environments with live compliance challenges. What you'll get in return You will be paid between £400 - £550 per day Umbrella dependant on experience, the contract on offer is a three month rolling contract (with clear opportunities for this to roll on), you will be offered hybrid working of 3 days a week in office or site and 2 days from home. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 18, 2026
Seasonal
A Public Sector organisation is seeking an experienced Compliance Manager (Big Six) Your new company This public sector organisation has a great property team and plans to lead on how compliance of the big six is managed. They are driving the change needed to ensure they are delivering for both business and residents. Your new role Strategic & Operational Compliance LeadershipTake full operational responsibility for statutory property compliance across the Big Six: Building Safety / Fire Safety Gas Safety Electrical Safety Water Hygiene (Legionella) Asbestos Management Lifts & Lifting Equipment Act as the organisation's subject-matter lead on compliance, advising senior leaders on risk, assurance, and mitigation. Governance, Assurance & Risk Ensure robust compliance frameworks, policies, procedures, and controls are in place and operating effectively. Lead internal audits, external audits, and regulator engagement, including preparation for Housing Regulator, Fire Authority, or internal assurance reviews. Maintain accurate, up-to-date compliance dashboards and reporting for: Director-level leadership Cabinet Members / Boards Audit & Risk Committees Contractor & Programme Management Manage and challenge external compliance contractors and consultants to ensure: Statutory works are delivered on time and to standard Data integrity is robust Value for money is achieved Oversee remediation programmes, managing risk-based prioritisation and escalations where compliance failure is identified. Team Leadership Provide leadership to compliance officers and operational leads, embedding consistent standards and accountability. Support capability uplift within the team through guidance, coaching, and clear performance expectations. Building Safety & Emerging Regulation Support the organisation's response to: The Building Safety Act Fire safety reform Evolving housing regulation and consumer standards Ensure clear accountability models are in place for higher-risk buildings (where applicable). What you'll need to succeed Proven experience in a senior compliance role within public-sector housing or property services (local authority or housing association).Demonstrable hands-on responsibility for managing all Big Six compliance areas. Strong working knowledge of: Building Safety legislation Housing regulation and statutory landlord duties Experience dealing with: Auditors Regulators Senior elected members or boards Excellent stakeholder management skills, with the ability to operate at operational and strategic level simultaneously. Comfortable stepping into pressured environments with live compliance challenges. What you'll get in return You will be paid between £400 - £550 per day Umbrella dependant on experience, the contract on offer is a three month rolling contract (with clear opportunities for this to roll on), you will be offered hybrid working of 3 days a week in office or site and 2 days from home. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Job Title: Business Development Manager Housing Location: Remote Salary: £37,000 - £40,000 + Commission About Our Client: Our client is a leading provider of high-quality apprenticeships and professional development within the housing sector. They are dedicated to enabling career progression, sector excellence, and impactful partnerships by connecting employers, learners, and industry standards. Role Purpose: The Business Development Manager will drive growth by identifying and securing new business opportunities, developing strategic partnerships, and expanding our client s footprint within the housing and property management sector. The Business Development Manager role focuses on building strong relationships with employers, promoting apprenticeship and professional development programs, and supporting organisational objectives through commercial strategy and stakeholder engagement. Key Responsibilities: Business Growth and Strategy The Business Development Manager will identify, pursue, and secure new business opportunities within the housing sector to meet growth targets. Develop and implement business development strategies aligned with organizational objectives. Promote apprenticeship and professional development programs to employers and stakeholders. Collaborate with internal teams to design solutions that meet client and learner needs. Stakeholder Management and Relationship Building Build and maintain strong, professional relationships with employers, partners, and industry bodies. Act as the primary point of contact for key stakeholders, providing expert guidance on training and development solutions. The Business Development Manager will identify potential risks or barriers to engagement and work collaboratively to mitigate them. Represent the organization at sector events, conferences, and meetings to enhance brand visibility. Sales, Marketing, and Account Management Develop proposals, contracts, and business cases tailored to employer and sector requirements. Negotiate and close agreements that deliver mutual benefit and support learner success. Monitor market trends, competitor activity, and sector developments to identify opportunities for growth. Maintain accurate records of business activity, pipeline, and performance metrics in line with internal KPIs. Compliance, Reporting, and Professionalism Ensure all business development activity aligns with regulatory, safeguarding, and professional standards. Promote equality, diversity, and inclusion in all client and stakeholder interactions. Participate in continuing professional development to stay current with sector trends, apprenticeship standards, and business growth strategies. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
Jun 18, 2026
Full time
Job Title: Business Development Manager Housing Location: Remote Salary: £37,000 - £40,000 + Commission About Our Client: Our client is a leading provider of high-quality apprenticeships and professional development within the housing sector. They are dedicated to enabling career progression, sector excellence, and impactful partnerships by connecting employers, learners, and industry standards. Role Purpose: The Business Development Manager will drive growth by identifying and securing new business opportunities, developing strategic partnerships, and expanding our client s footprint within the housing and property management sector. The Business Development Manager role focuses on building strong relationships with employers, promoting apprenticeship and professional development programs, and supporting organisational objectives through commercial strategy and stakeholder engagement. Key Responsibilities: Business Growth and Strategy The Business Development Manager will identify, pursue, and secure new business opportunities within the housing sector to meet growth targets. Develop and implement business development strategies aligned with organizational objectives. Promote apprenticeship and professional development programs to employers and stakeholders. Collaborate with internal teams to design solutions that meet client and learner needs. Stakeholder Management and Relationship Building Build and maintain strong, professional relationships with employers, partners, and industry bodies. Act as the primary point of contact for key stakeholders, providing expert guidance on training and development solutions. The Business Development Manager will identify potential risks or barriers to engagement and work collaboratively to mitigate them. Represent the organization at sector events, conferences, and meetings to enhance brand visibility. Sales, Marketing, and Account Management Develop proposals, contracts, and business cases tailored to employer and sector requirements. Negotiate and close agreements that deliver mutual benefit and support learner success. Monitor market trends, competitor activity, and sector developments to identify opportunities for growth. Maintain accurate records of business activity, pipeline, and performance metrics in line with internal KPIs. Compliance, Reporting, and Professionalism Ensure all business development activity aligns with regulatory, safeguarding, and professional standards. Promote equality, diversity, and inclusion in all client and stakeholder interactions. Participate in continuing professional development to stay current with sector trends, apprenticeship standards, and business growth strategies. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
Job Title: Business Development Manager Housing Location: Remote Salary: £37,000 - £40,000 + Commission About Our Client: Our client is a leading provider of high-quality apprenticeships and professional development within the housing sector. They are dedicated to enabling career progression, sector excellence, and impactful partnerships by connecting employers, learners, and industry standards. Role Purpose: The Business Development Manager will drive growth by identifying and securing new business opportunities, developing strategic partnerships, and expanding our client s footprint within the housing and property management sector. The Business Development Manager role focuses on building strong relationships with employers, promoting apprenticeship and professional development programs, and supporting organisational objectives through commercial strategy and stakeholder engagement. Key Responsibilities: Business Growth and Strategy The Business Development Manager will identify, pursue, and secure new business opportunities within the housing sector to meet growth targets. Develop and implement business development strategies aligned with organizational objectives. Promote apprenticeship and professional development programs to employers and stakeholders. Collaborate with internal teams to design solutions that meet client and learner needs. Stakeholder Management and Relationship Building Build and maintain strong, professional relationships with employers, partners, and industry bodies. Act as the primary point of contact for key stakeholders, providing expert guidance on training and development solutions. The Business Development Manager will identify potential risks or barriers to engagement and work collaboratively to mitigate them. Represent the organization at sector events, conferences, and meetings to enhance brand visibility. Sales, Marketing, and Account Management Develop proposals, contracts, and business cases tailored to employer and sector requirements. Negotiate and close agreements that deliver mutual benefit and support learner success. Monitor market trends, competitor activity, and sector developments to identify opportunities for growth. Maintain accurate records of business activity, pipeline, and performance metrics in line with internal KPIs. Compliance, Reporting, and Professionalism Ensure all business development activity aligns with regulatory, safeguarding, and professional standards. Promote equality, diversity, and inclusion in all client and stakeholder interactions. Participate in continuing professional development to stay current with sector trends, apprenticeship standards, and business growth strategies. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
Jun 18, 2026
Full time
Job Title: Business Development Manager Housing Location: Remote Salary: £37,000 - £40,000 + Commission About Our Client: Our client is a leading provider of high-quality apprenticeships and professional development within the housing sector. They are dedicated to enabling career progression, sector excellence, and impactful partnerships by connecting employers, learners, and industry standards. Role Purpose: The Business Development Manager will drive growth by identifying and securing new business opportunities, developing strategic partnerships, and expanding our client s footprint within the housing and property management sector. The Business Development Manager role focuses on building strong relationships with employers, promoting apprenticeship and professional development programs, and supporting organisational objectives through commercial strategy and stakeholder engagement. Key Responsibilities: Business Growth and Strategy The Business Development Manager will identify, pursue, and secure new business opportunities within the housing sector to meet growth targets. Develop and implement business development strategies aligned with organizational objectives. Promote apprenticeship and professional development programs to employers and stakeholders. Collaborate with internal teams to design solutions that meet client and learner needs. Stakeholder Management and Relationship Building Build and maintain strong, professional relationships with employers, partners, and industry bodies. Act as the primary point of contact for key stakeholders, providing expert guidance on training and development solutions. The Business Development Manager will identify potential risks or barriers to engagement and work collaboratively to mitigate them. Represent the organization at sector events, conferences, and meetings to enhance brand visibility. Sales, Marketing, and Account Management Develop proposals, contracts, and business cases tailored to employer and sector requirements. Negotiate and close agreements that deliver mutual benefit and support learner success. Monitor market trends, competitor activity, and sector developments to identify opportunities for growth. Maintain accurate records of business activity, pipeline, and performance metrics in line with internal KPIs. Compliance, Reporting, and Professionalism Ensure all business development activity aligns with regulatory, safeguarding, and professional standards. Promote equality, diversity, and inclusion in all client and stakeholder interactions. Participate in continuing professional development to stay current with sector trends, apprenticeship standards, and business growth strategies. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
Job Title: Business Development Manager Housing Location: Remote Salary: £37,000 - £40,000 + Commission About Our Client: Our client is a leading provider of high-quality apprenticeships and professional development within the housing sector. They are dedicated to enabling career progression, sector excellence, and impactful partnerships by connecting employers, learners, and industry standards. Role Purpose: The Business Development Manager will drive growth by identifying and securing new business opportunities, developing strategic partnerships, and expanding our client s footprint within the housing and property management sector. The Business Development Manager role focuses on building strong relationships with employers, promoting apprenticeship and professional development programs, and supporting organisational objectives through commercial strategy and stakeholder engagement. Key Responsibilities: Business Growth and Strategy The Business Development Manager will identify, pursue, and secure new business opportunities within the housing sector to meet growth targets. Develop and implement business development strategies aligned with organizational objectives. Promote apprenticeship and professional development programs to employers and stakeholders. Collaborate with internal teams to design solutions that meet client and learner needs. Stakeholder Management and Relationship Building Build and maintain strong, professional relationships with employers, partners, and industry bodies. Act as the primary point of contact for key stakeholders, providing expert guidance on training and development solutions. The Business Development Manager will identify potential risks or barriers to engagement and work collaboratively to mitigate them. Represent the organization at sector events, conferences, and meetings to enhance brand visibility. Sales, Marketing, and Account Management Develop proposals, contracts, and business cases tailored to employer and sector requirements. Negotiate and close agreements that deliver mutual benefit and support learner success. Monitor market trends, competitor activity, and sector developments to identify opportunities for growth. Maintain accurate records of business activity, pipeline, and performance metrics in line with internal KPIs. Compliance, Reporting, and Professionalism Ensure all business development activity aligns with regulatory, safeguarding, and professional standards. Promote equality, diversity, and inclusion in all client and stakeholder interactions. Participate in continuing professional development to stay current with sector trends, apprenticeship standards, and business growth strategies. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
Jun 18, 2026
Full time
Job Title: Business Development Manager Housing Location: Remote Salary: £37,000 - £40,000 + Commission About Our Client: Our client is a leading provider of high-quality apprenticeships and professional development within the housing sector. They are dedicated to enabling career progression, sector excellence, and impactful partnerships by connecting employers, learners, and industry standards. Role Purpose: The Business Development Manager will drive growth by identifying and securing new business opportunities, developing strategic partnerships, and expanding our client s footprint within the housing and property management sector. The Business Development Manager role focuses on building strong relationships with employers, promoting apprenticeship and professional development programs, and supporting organisational objectives through commercial strategy and stakeholder engagement. Key Responsibilities: Business Growth and Strategy The Business Development Manager will identify, pursue, and secure new business opportunities within the housing sector to meet growth targets. Develop and implement business development strategies aligned with organizational objectives. Promote apprenticeship and professional development programs to employers and stakeholders. Collaborate with internal teams to design solutions that meet client and learner needs. Stakeholder Management and Relationship Building Build and maintain strong, professional relationships with employers, partners, and industry bodies. Act as the primary point of contact for key stakeholders, providing expert guidance on training and development solutions. The Business Development Manager will identify potential risks or barriers to engagement and work collaboratively to mitigate them. Represent the organization at sector events, conferences, and meetings to enhance brand visibility. Sales, Marketing, and Account Management Develop proposals, contracts, and business cases tailored to employer and sector requirements. Negotiate and close agreements that deliver mutual benefit and support learner success. Monitor market trends, competitor activity, and sector developments to identify opportunities for growth. Maintain accurate records of business activity, pipeline, and performance metrics in line with internal KPIs. Compliance, Reporting, and Professionalism Ensure all business development activity aligns with regulatory, safeguarding, and professional standards. Promote equality, diversity, and inclusion in all client and stakeholder interactions. Participate in continuing professional development to stay current with sector trends, apprenticeship standards, and business growth strategies. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
Housing Officer Harrow l £22.00 per hour PAYE 37.5 hours Mon Fri Temp Are you passionate about delivering excellent housing services? Are you looking for a rewarding opportunity within Social Housing? My client, a well-established UK housing provider with a strong supported housing portfolio, is seeking a dedicated Housing Officer to join the team on an interim basis until August 2026 , with the potential for an extension. Vacancy Brief Role: Housing Officer Contract: Interim until August 2026 Hours: Full time 37.5 hours per week Location: Harrow (HA1) covering Harrow, Brent, Haringey and Enfield. Working Pattern: Monday Friday, 9am 5pm Pay Rate: £22.00 PAYE Compliance: Standard DBS required Travel: Full UK driving license & access to a vehicle required Mileage: Paid at 45p per mile (with business insurance) Key Responsibilities Manage a patch of supported living properties, ensuring they are safe, well-maintained, and compliant. Deliver high-quality housing management services, including tenancy management, arrears monitoring, allocations, lettings, and estate inspections. Handle anti-social behaviour (ASB) cases in line with policies, ensuring timely investigation, escalation, and resolution. Complete repairs inspections, report maintenance issues, and work closely with maintenance teams to ensure timely completion. Support customers to sustain their tenancies, promoting independence and ensuring they understand their rights and responsibilities. Identify vulnerable customers and make appropriate safeguarding referrals, working closely with multi-agency partners. Maximise rental income by proactively managing rent arrears, service charges, former tenant arrears, and financial inclusion support referrals. Work collaboratively with internal teams and external partners local authorities, police, fire service, contractors to ensure positive community outcomes. Support voids management by ensuring swift property turnaround and readiness for new tenants. Promote customer involvement, gather customer feedback, and support continuous improvement of local services. Use data, KPIs, and performance information to identify risks, resolve issues, and improve service delivery. Skills & Outcomes of This Role This role will strengthen your expertise across core housing management functions, including: Demonstrated experience in tenancy management, arrears recovery, ASB handling, and estate management. Excellent customer service skills with the ability to engage, listen, problem-solve and negotiate. Confidence in managing safeguarding concerns, supporting vulnerable clients, and working with multi-agency partners. Strong organisational skills and the ability to be a self-starter, managing a varied caseload across dispersed locations. Experience working with repairs teams, maintenance operatives and external contractors. Enhanced knowledge of compliance, tenancy law, housing legislation, and good neighbourhood management. Ability to analyse patch performance data and contribute to service improvement and community wellbeing. Housing Officer Housing Manager Supported Housing Supported Living Tenancy Management Income Management Rent Arrears ASB Officer Anti-Social Behaviour Void Management Allocations & Lettings Estate Management Housing Association Social Housing Housing Support Tenancy Sustainment Safeguarding Homelessness Community Housing Neighbourhood Officer Property Management Repairs & Maintenance Housing Advice Asset Management Housing Coordinator Local Authority Housing Customer Service Vulnerable Adults Multi-Agency Working Compliance Tenure Management Service Charges Housing Benefit Rent Recovery Harrow Brent Haringey Enfield
Jun 18, 2026
Contractor
Housing Officer Harrow l £22.00 per hour PAYE 37.5 hours Mon Fri Temp Are you passionate about delivering excellent housing services? Are you looking for a rewarding opportunity within Social Housing? My client, a well-established UK housing provider with a strong supported housing portfolio, is seeking a dedicated Housing Officer to join the team on an interim basis until August 2026 , with the potential for an extension. Vacancy Brief Role: Housing Officer Contract: Interim until August 2026 Hours: Full time 37.5 hours per week Location: Harrow (HA1) covering Harrow, Brent, Haringey and Enfield. Working Pattern: Monday Friday, 9am 5pm Pay Rate: £22.00 PAYE Compliance: Standard DBS required Travel: Full UK driving license & access to a vehicle required Mileage: Paid at 45p per mile (with business insurance) Key Responsibilities Manage a patch of supported living properties, ensuring they are safe, well-maintained, and compliant. Deliver high-quality housing management services, including tenancy management, arrears monitoring, allocations, lettings, and estate inspections. Handle anti-social behaviour (ASB) cases in line with policies, ensuring timely investigation, escalation, and resolution. Complete repairs inspections, report maintenance issues, and work closely with maintenance teams to ensure timely completion. Support customers to sustain their tenancies, promoting independence and ensuring they understand their rights and responsibilities. Identify vulnerable customers and make appropriate safeguarding referrals, working closely with multi-agency partners. Maximise rental income by proactively managing rent arrears, service charges, former tenant arrears, and financial inclusion support referrals. Work collaboratively with internal teams and external partners local authorities, police, fire service, contractors to ensure positive community outcomes. Support voids management by ensuring swift property turnaround and readiness for new tenants. Promote customer involvement, gather customer feedback, and support continuous improvement of local services. Use data, KPIs, and performance information to identify risks, resolve issues, and improve service delivery. Skills & Outcomes of This Role This role will strengthen your expertise across core housing management functions, including: Demonstrated experience in tenancy management, arrears recovery, ASB handling, and estate management. Excellent customer service skills with the ability to engage, listen, problem-solve and negotiate. Confidence in managing safeguarding concerns, supporting vulnerable clients, and working with multi-agency partners. Strong organisational skills and the ability to be a self-starter, managing a varied caseload across dispersed locations. Experience working with repairs teams, maintenance operatives and external contractors. Enhanced knowledge of compliance, tenancy law, housing legislation, and good neighbourhood management. Ability to analyse patch performance data and contribute to service improvement and community wellbeing. Housing Officer Housing Manager Supported Housing Supported Living Tenancy Management Income Management Rent Arrears ASB Officer Anti-Social Behaviour Void Management Allocations & Lettings Estate Management Housing Association Social Housing Housing Support Tenancy Sustainment Safeguarding Homelessness Community Housing Neighbourhood Officer Property Management Repairs & Maintenance Housing Advice Asset Management Housing Coordinator Local Authority Housing Customer Service Vulnerable Adults Multi-Agency Working Compliance Tenure Management Service Charges Housing Benefit Rent Recovery Harrow Brent Haringey Enfield
Recruitment Solutions (Folkestone) Ltd
Hawkinge, Kent
Supported Housing Manager Location: Folkestone, Kent Salary: 30,000 per annum Contract: Full-time, Permanent Hours: 37.5 hours per week on a rota basis, including evenings, weekends, and Bank Holidays About the Role An exciting opportunity has arisen for an experienced and compassionate Supported Housing Manager to lead the day-to-day operations of a 16-bed emergency and supported housing service in Folkestone. This is a rewarding role for a motivated individual who is passionate about supporting vulnerable people and helping to tackle homelessness. You will be responsible for ensuring the service is safe, compliant, well-maintained, and provides a supportive environment where residents can achieve positive outcomes. Working closely with homelessness support colleagues and external partners, you will oversee housing management, property maintenance, compliance, staff supervision, and resident welfare. Key Responsibilities Manage the daily operation of a supported housing service, ensuring compliance with all relevant regulations and safety requirements. Coordinate repairs, maintenance programmes, and contractor relationships. Develop, implement, and maintain housing policies, procedures, and operational systems. Oversee resident admissions, departures, licence agreements, renewals, and void management. Work collaboratively with support teams to assess referrals and manage resident placements. Address breaches of occupancy agreements and manage eviction processes where necessary. Collect rent, deposits, and process housing-related financial transactions. Handle resident correspondence and postal management. Respond to complaints, enforce house rules, and maintain positive community relations. Conduct property inspections and oversee cleaning, laundry, and housekeeping standards. Manage building maintenance and capital improvement budgets. Maintain accurate records, prepare reports, and ensure housing management systems are up to date. Support the recruitment, supervision, and rota management of concierge and cleaning staff. Attend meetings, training sessions, and partnership forums as required. About You To be successful in this role, you will have: Essential Experience and Knowledge Previous experience in a Housing Officer, Supported Housing Manager, or similar housing management role. Knowledge of supported housing legislation, regulations, and best practice. Experience in property and facilities management. Proven project management experience, including setting targets and monitoring outcomes. Experience developing and maintaining effective administration, monitoring, and reporting systems. Strong IT skills, including Microsoft Office applications and housing or CRM databases. Experience supervising or managing staff. Skills and Personal Qualities Excellent organisational and multitasking abilities. Strong written and verbal communication skills. Ability to build positive relationships with residents, colleagues, contractors, and external agencies. Self-motivated with the ability to work independently and use initiative. Flexible, proactive, and collaborative approach to work. Empathy and understanding of the challenges faced by vulnerable, disadvantaged, and socially excluded individuals. Commitment to delivering high-quality housing services and positive resident outcomes. Desirable Understanding of homelessness services and the challenges associated with long-term homelessness. Basic maintenance or handyperson skills. Experience using housing management or case management systems. Additional Information The successful candidate will be required to undertake an enhanced DBS check with satisfactory results. This role offers the opportunity to make a genuine difference to the lives of people experiencing homelessness while helping to shape and develop a high-quality supported housing service.
Jun 18, 2026
Full time
Supported Housing Manager Location: Folkestone, Kent Salary: 30,000 per annum Contract: Full-time, Permanent Hours: 37.5 hours per week on a rota basis, including evenings, weekends, and Bank Holidays About the Role An exciting opportunity has arisen for an experienced and compassionate Supported Housing Manager to lead the day-to-day operations of a 16-bed emergency and supported housing service in Folkestone. This is a rewarding role for a motivated individual who is passionate about supporting vulnerable people and helping to tackle homelessness. You will be responsible for ensuring the service is safe, compliant, well-maintained, and provides a supportive environment where residents can achieve positive outcomes. Working closely with homelessness support colleagues and external partners, you will oversee housing management, property maintenance, compliance, staff supervision, and resident welfare. Key Responsibilities Manage the daily operation of a supported housing service, ensuring compliance with all relevant regulations and safety requirements. Coordinate repairs, maintenance programmes, and contractor relationships. Develop, implement, and maintain housing policies, procedures, and operational systems. Oversee resident admissions, departures, licence agreements, renewals, and void management. Work collaboratively with support teams to assess referrals and manage resident placements. Address breaches of occupancy agreements and manage eviction processes where necessary. Collect rent, deposits, and process housing-related financial transactions. Handle resident correspondence and postal management. Respond to complaints, enforce house rules, and maintain positive community relations. Conduct property inspections and oversee cleaning, laundry, and housekeeping standards. Manage building maintenance and capital improvement budgets. Maintain accurate records, prepare reports, and ensure housing management systems are up to date. Support the recruitment, supervision, and rota management of concierge and cleaning staff. Attend meetings, training sessions, and partnership forums as required. About You To be successful in this role, you will have: Essential Experience and Knowledge Previous experience in a Housing Officer, Supported Housing Manager, or similar housing management role. Knowledge of supported housing legislation, regulations, and best practice. Experience in property and facilities management. Proven project management experience, including setting targets and monitoring outcomes. Experience developing and maintaining effective administration, monitoring, and reporting systems. Strong IT skills, including Microsoft Office applications and housing or CRM databases. Experience supervising or managing staff. Skills and Personal Qualities Excellent organisational and multitasking abilities. Strong written and verbal communication skills. Ability to build positive relationships with residents, colleagues, contractors, and external agencies. Self-motivated with the ability to work independently and use initiative. Flexible, proactive, and collaborative approach to work. Empathy and understanding of the challenges faced by vulnerable, disadvantaged, and socially excluded individuals. Commitment to delivering high-quality housing services and positive resident outcomes. Desirable Understanding of homelessness services and the challenges associated with long-term homelessness. Basic maintenance or handyperson skills. Experience using housing management or case management systems. Additional Information The successful candidate will be required to undertake an enhanced DBS check with satisfactory results. This role offers the opportunity to make a genuine difference to the lives of people experiencing homelessness while helping to shape and develop a high-quality supported housing service.