2454 jobs found

HR RESOLUTIONS MANAGER (Employee Relations) PERMANENT SOUTH LONDON 59K min Essential Experience managing an Employee Relations Team UK public sector experience Able to work on site 3 days a week in South London and 2 days from home We are working with a South London based local authority to find a new HR Resolutions (ER) Manager to lead a team in delivering a responsive HR Advisory service. They are looking for someone with a very strong employee relations background and it is essential that you are an established leader having managed an ER team before. The role is responsible for managing a team of HR Consultants, promoting the resolution service across the organisation, and working collaboratively with HR Business Partners to deliver comprehensive HR support while reducing reliance on formal processes through effective early conflict resolution. The team are income generating as they sell their HR service to schools in the borough so you will lead on the development of this offering to increase the revenue achieved. Your CV must show that you have UK public sector experience managing an ER team. This is a full time hybrid role with the requirement to be on site 3 days a week

Panel Beater Stoke On Trent Up to 55,000 base salary Monday to Friday - No Weekends Permanent position, 42.5 Hours a week, Pension, Healthcare, 33 Days annual leave, perkbox, medical care plan, Immaculate ARC, Latest equipment Consistent flow of repairs For more information, please call Rochelle on:(phone number removed) ATA or Level 3 Panel Beater We currently have a fantastic opportunity for an experienced Panel Beater from either body shop or Accident repair background, to join a growing accident repair group. The site is performing really well, and they have a very stable team of technicians. This job role is a Skilled Panel Beater's position and requires an experienced candidate who can complete all panel repairs to accident damaged vehicles. ATA, NVQ 3 or IMI 3 qualifications would be a distinct advantage. The Job: Panel Beater To repair or replace as necessary bodywork panels of damaged vehicles according to the instructions received or details on the job card. This will include chassis and framework. Stripping and fitting panels and bodywork You will be required to efficiently repair vehicles checking on completion ensuring there are no defects including changing quarter panels, filler work, stripping a vehicle down and rebuilding it. Panel straightening and filler to repair dents Replacement of panels Welding and bonding of vehicle structure Removing & replacing complete body shell Adhere to the manufacturer's literature and modification bulletins as appropriate to the repair and to the replacement of chassis and panel work. To ensure that all equipment used, to include jigs, fixtures and welding equipment, is operated in accordance with defined safety requirements. The role is to carry out all panel beater repair work on all makes of vehicles and to be able demonstrate a full range of vehicle body repairs including jig work. Repair and replace body components to damaged vehicles to pre-accident condition and to Kitemark BS10125 and manufacturer's standards Job Experience - Panel Beater A working and demonstrable knowledge of vehicle panel repairs Relevant panel qualifications - IMI 3, NVQ 3 or ATA Panel Beater Accreditation desirable but not essential Panel beater Experience is required A working knowledge of H&S responsibilities Manufacturer experience is desirable. IND123 If you would like to be considered for the Panel Beater job role, please call Rochelle on: (phone number removed) or email your CV for an immediate interview Clear Automotive Recruitment Solutions is a leading Automotive recruitment specialist covering all areas of the UK. We are also looking for candidates with the following skill sets: Panel Beater, Panel Technician, MET Technician, Bodyshop Mechanic, Vehicle Painter, Vehicle Paint Sprayer, Vehicle Prepper, Paint Prepper, Bodyshop Technicians, Accident repair, Vehicle body repair, coach builder, VDA, Vehicle Damage Assessor, Bodyshop Estimator, Production Manager, Vehicle Technician, Workshop Controller, Bodyshop Controller, SMART Repairer and Bodyshop Manager, Regional and General Manager, Service Advisor, Service Manager, Parts Advisor, Parts Manager and more.

SAP SuccessFactors Lead Engineer London | Financial Services | £100,000-£105,000 Are you an SAP SuccessFactors expert ready to lead enterprise-scale transformation and optimisation projects within a complex financial services environment? We're looking for an experienced SAP SuccessFactors Lead Engineer to take ownership of the architecture, configuration, optimisation, and delivery of the organisation's SAP SuccessFactors ecosystem. This is a high-impact role where you'll bridge People Strategy and Technology, leading both solution design and hands-on implementation across a modern HR technology landscape. You'll play a key role in shaping the future of People Technology during an exciting optimisation phase, working closely with senior stakeholders, SMEs, IT, Engineering teams, and external partners. The Opportunity As the SuccessFactors Solution Engineer, you will act as the lead architect and technical authority across the SAP SuccessFactors suite, including: Recruitment Onboarding 2.0 Employee Central EC Payroll PMGM Learning Compensation Joule AI Talent Intelligence Hub (TIH) Career & Talent Development This role combines strategic solution architecture with hands-on configuration and delivery responsibility. Key Responsibilities Solution Architecture & Design Partner with key stakeholders and SMEs to develop optimisation blueprints aligned to business objectives. Translate complex business and technical requirements into scalable solution designs. Architect robust, future-proof SAP SuccessFactors solutions and integrations aligned to the People Strategy and Technology Roadmap. Technical Delivery Lead technical design and configuration activities across multiple modules. Deliver hands-on system configuration through to deployment. Manage external 3rd party partners across integrations, provisioning, and complex change initiatives. Collaborate with IT and Engineering teams to deliver enterprise-wide People Technology solutions. Advisory & Leadership Provide expert guidance on SAP SuccessFactors innovations, roadmap opportunities, and emerging capabilities. Advise on process optimisation, technology adoption, and implementation best practice. Mentor and coach internal SMEs throughout the product development life cycle. You will bring: Deep expertise across the SAP SuccessFactors product suite with relevant certifications. Proven experience delivering end-to-end SuccessFactors implementation and optimisation programmes. Strong hands-on configuration and technical delivery capability. Excellent understanding of cross-module dependencies and enterprise integrations. Knowledge of the wider SAP ecosystem and enterprise architecture. Strong analytical and problem-solving skills. Excellent stakeholder management and communication skills. A consultative approach with the ability to influence and drive adoption. UK PASSPORT HOLDER/ILR Essential - No Sponsorship available What's on Offer Salary up to £105,000 Opportunity to lead enterprise-wide transformation initiatives Collaborative and forward-thinking environment Hybrid working in London Excellent career progression opportunities

Our client is looking for a ServiceNow Architect to join their team initially for a 6 months contract. This is a hybrid role with 2-3 days per week in central London. The daily rate is £550-£570 per day outside IR35. Overview: A ServiceNow Telecommunications Service Management (TSM) Architect designs and governs end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. They translate business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance, and OSS/BSS integrations. Key Responsibilities * Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service life cycle management, order management, network inventory). * Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub. * Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management. * Governance & Mentorship: Guide developers, perform code reviews, and establish best practices for coding, customization, and platform upgrades. * Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks. Required Skills and Experience * Platform Expertise: Extensive experience with ServiceNow TSM, ITSM, and ITOM. * Industry Knowledge: Deep understanding of Telecom domains (NOC operations, network life cycle, service assurance). * Technical Skills: Proficiency in JavaScript, ServiceNow APIs, Flow Designer, and CMDB/CSDM frameworks. * Experience: 10+ years of experience in software platforms, with a significant focus on architecture. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Service Technician Changan Hull As a Service Technician, you ll be at the heart of keeping vehicles in top condition. Ensuring vehicles are serviced, repaired, and maintained to the highest standards. With the exciting launch of the Changan electric vehicle range, there s never been a better time to become part of the future of automotive innovation. Working across traditional petrol and diesel vehicles, alongside next-generation EV and hybrid technology, you ll play a key role in making sure every vehicle leave the workshop performing at its best. Your day-to-day will include: Carrying out detailed inspections and fault diagnostics Recording findings and recommended repairs clearly on job cards Communicating effectively with service advisors to keep customers updated Servicing and repairing EV, hybrid, petrol, and diesel vehicles in line with manufacturer guidelines Multi-franchise diagnostic and repair work Pre-Delivery Inspections (PDI) on new vehicles, including Changan & XPENG EV models Fault-finding, warranty work, and general vehicle maintenance MOT testing (if qualified) What we re looking for in a Service Technician We re looking for someone who takes is passionate and committed to delivering exceptional standards. You ll ideally have: Level 3 IMI in Light Vehicle Maintenance and Repair Proven experience as a Service Technician MOT Tester certification (advantageous) EV qualifications or EV experience (advantageous) Full UK driving licence (free from excessive penalties) Excellent attention to detail A positive and team focused attitude What we offer At JCT600, we believe in rewarding and supporting our colleagues. Every Service Technician benefits from a competitive package and access to a wide range of colleague benefits including: Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years) Family support: Enhanced paid maternity and paternity leave Wellbeing & protection: Life assurance, pension, enhanced sickness cover Training & development: From foundation to advanced levels through brand partner training and our best-in-class leadership development Colleague car purchase scheme & servicing discounts Cycle-to-work and discounted gym schemes Referral scheme up to £1,000 Read more about our Employee Benefits - JCT600 Why JCT600? We ve spent over 80 years building a business that values its people and their careers We pride ourselves on being rated highly by colleagues for engagement and inclusivity Our commitment to your growth is reflected in our Life at JCT600 philosophy and seven colleague commitments How to Apply At JCT600, you re always a name, never a number . Ready to drive your career forward? Click Apply Now and upload your CV. Looking for future roles? Submit your CV directly here and join our talent pool. Inclusivity & Diversity JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we re proud to be a Disability Confident employer . We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.

New Customer Service Role Customer Service Executive -Reading What We're Looking For We're seeking passionate customer service professionals who are committed to delivering exceptional experiences at every touchpoint. You'll thrive in this role if you have: Proven experience in customer support within a Contact Centre environment, with a focus on delivering high-quality service.Excellent communication and active listening skills, able to build rapport quickly and understand customer needs.Strong complaint-handling and resolution skills, ensuring customers feel valued, supported, and informed.Confidence using MS Office and CRM systems to manage customer interactions efficiently.A genuine passion for customer satisfaction and continuous improvement, always looking for ways to enhance the customer journey.Resilience, motivation, and a positive attitude, especially in a fast-paced, team-orientated environment.Flexible hybrid working once probation has been completed.Sociable working hours: Monday-Friday: 08:00-18:00Saturday: 09:00-13:00 (1 in 4 weekends)27 days annual leave + bank holidays.Annual company-performance bonus.On-site benefits including free parking, tea & coffee, and a subsidised restaurant.Car salary sacrifice scheme, including electric vehicles.Confidential wellbeing support for you and your family.Colleague Share Scheme Become part of a prestigious luxury brand known for outstanding customer care.Work within a fun, friendly, and supportive team where your contribution is genuinely valued.Enjoy a positive workplace culture that encourages development and celebrates success.Build a career with clear progression opportunities and continuous learning. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Housing Customer Services Complaints Immediate Start We're looking for a warm, friendly, and proactive Customer Services Advisor with previous housing experience to join a busy team. In this role, you will be the first point of contact for tenants, providing high-quality customer service and helping resolve queries and complaints relating to their homes.You will use our Housing Management Systems to log, track, and update cases, ensuring every tenant receives a timely, accurate, and supportive response. Key Responsibilities Act as the main contact for tenants regarding property-related issues, repairs, and complaints. Handle inbound calls, emails, and online enquiries with empathy, professionalism, and efficiency. Assess and triage property complaints, ensuring accurate recording and appropriate escalation. Use Housing Management Systems to manage cases, update records, and track progress. Work collaboratively with Property Services, Repairs, and other internal teams to ensure swift resolutions. Maintain high customer satisfaction by ensuring tenants feel heard, supported, and informed. Adhere to policies, service standards, and compliance requirements within the housing sector. About You We're looking for someone who brings: Essential housing sector experience (social housing, local authority, or housing association). Strong customer service background with the ability to handle complaints calmly and professionally. Excellent verbal and written communication skills. Confidence in using Housing Management Systems (e.g., Northgate, Orchard, Civica, etc.). A warm, approachable manner with genuine empathy for tenants' needs. Strong attention to detail and ability to maintain accurate records. Good problem-solving skills and the ability to work under pressure. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

This is an exciting opportunity for a Compliance Analyst to join a leading organisation in the financial services industry on a 12-month fixed-term contract. The role is based in London and involves supporting the Risk & Compliance department in ensuring regulatory adherence and mitigating compliance risks. Client Details Broker / Dealer - International Capital Markets Description Supporting the Compliance Monitoring Programme (CMP), including thematic reviews and control testing Providing advisory support to the business on FCA rules and internal policies Assisting with financial crime matters, including AML / KYC queries and escalations Monitoring employee conduct controls (e.g. PA dealing, conflicts of interest, gifts & hospitality) Maintaining compliance logs, registers, and records Supporting regulatory reporting and filings Assisting with policy and procedure updates in line with regulatory developments Profile 2-5 years' experience in a Compliance role within an FCA-regulated firm Experience in a Broker/Dealer, investment firm, or trading environment preferred Strong understanding of: FCA regulations (e.g. SYSC, COBS) General compliance frameworks and controls Job Offer Competitive salary of 50,000 per annum. 12-month fixed-term contract with potential for future opportunities. Opportunity to work in the financial services industry in London.

Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Helpdesk Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Manager to join the team located in Newport, Wales . Role Summary: Responsible for the management, performance and delegation of activities to the team Helpdesk Advisors within your business unit. Ensure the Helpdesk Advisor Team understand the Life Cycle of a Work Order and facilitate a smooth handover of work orders to the operational team. Understand Training Needs Analysis of the Helpdesk Advisors to ensure that all team members have access to / received required training, relevant to the needs of the individual, team and business. Evaluate, review and implement continuous improvement process changes. Competent in coaching and mentoring of a small team of Helpdesk Advisors and managing performance of the team including but not limited to writing and delivering monthly one-to-one meeting with team members. Support the Management Team on training and roll-out of any agreed processes, and incorporate any changes necessary in your duties, methods, working hours and procedures. To achieve a high degree of customer and supplier satisfaction, apply logic and common sense to requests for assistance, ensuring that identified criteria are escalated in accordance with procedures. Establish and maintain excellent customer relationships and develop confidence in our systems and processes. Ensure compliance with all CBRE policies, procedures and directives. Proactively act in a manner that supports a healthy and safe work environment through effective management of incidents and hazards. Experience Required: A good basic education is essential, with at least GCSE passes in Maths and English or equivalent. Higher educational qualifications to 'A' level/HNC/D or degree would be beneficial or equivalent. Experience working within a Facilities environment Committed to service delivery excellence Confidential and discrete approach Calm manner and able to work under pressure dealing with conflicting priorities Self-motivated and systematic Results/task orientated Attention to detail and accuracy Excellent time management and organisational skills Commitment to continuous improvement Ability to work as part of team and individually

My client has an immediate vacancy for a Financial Planner in Liverpool, (ideally Chartered), to take over an established book of existing clients and qualified new business opportunities. The Role You will work in conjunction with a designated support team to produce advice reports to business and regulatory standards and implement solutions agreed with clients You will work to agreed budgets and working practices as confirmed by the business and the direct reporting lines, helping our commitment to achieve growth via generating new business A framework to work to, ensuring that high standards of client care are met by demonstrating competence in all stages of the advisory process, operating at all times in a manner which benefits a certified Person and complying with the FCA's Statements of Principles and the firm's documented performance measures/standards and compliance plan An environment that will allow and expect you to demonstrate a commitment to Treating Customers Fairly and deliver good customer outcomes A framework to ensure maintenance of competence by constantly reviewing own training needs and, in conjunction with your Supervisor, addressing those needs in an appropriate and timely manner evidenced by an up to date Statement of Professional Standing (SPS) Processes to help you deliver ongoing services in a timely manner as determined by the business to a number of existing clients who pay regular fees to receive a designated level of service What you need to have: Attained and current Statement of Professional Standing (SPS) from CII A good level of relevant industry experience Excellent interpersonal and communication skills Comprehensive industry and technical knowledge Able to work in a structured, efficient manner, using support staff where necessary What makes you stand out: Qualified to Chartered Status with CII Pension Transfer Specialist qualified Knowledge of Intelliflo Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

INrecruitment are working with a mid-tier firm in London to recruit a commercially driven Transaction Services Manager. This role offers significant exposure to high-profile deals and the successful candidate will be expected to work at pace in a team with a strong deal pipeline. Role: The successful Transaction Services Manager will lead and manage a range of buy-side and sell-side financial due diligence engagements across sectors, advising corporate clients, private equity investors, and entrepreneurial businesses. Responsibilities: Deliver high-quality financial due diligence and transaction advisory services Lead client relationships, manage stakeholders, and coordinate deal teams Review and challenge financial data to provide key insights to clients Support business development, pitch delivery, and origination initiatives Mentor and develop junior team members, fostering a collaborative environment Person: For this Transaction Services Manager role you should be ACA/ACCA qualified or equivalent, with ACA/ACCA qualified or equivalent with significant FDD experience gained in a Big4 firm, boutique, or practice and with demonstrable experience managing teams to deliver against timescales. You will have strong analytical skills and commercial acumen and a proven ability to lead engagements and manage client expectations. A proactive, entrepreneurial mindset with a desire to build and shape a growing team will make you a strong candidate for the role. With a clear route for progression, a flexible working culture, and access to a strong deal flow, this Transaction Services Manager role offers a great move for those looking to accelerate their career in transaction services.

Service Technician Mercedes Benz Doncaster As a Service Technician, you ll be at the heart of keeping vehicles in top condition. Ensuring vehicles are serviced, repaired, and maintained to the highest standards. You ll play a key role in making sure every vehicle leaves the workshop performing at its best. Your day-to-day will include: Carrying out detailed inspections and fault diagnostics Recording findings and recommended repairs clearly on job cards Communicating effectively with service advisors to keep customers updated What we re looking for in a Service Technician We re looking for someone who is passionate and committed to delivering exceptional standards. You ll ideally have: Level 3 IMI in Light Vehicle Maintenance and Repair Proven experience as a Service Technician Full UK driving licence (free from excessive penalties) Excellent attention to detail A positive and team focused attitude What we offer At JCT600, we believe in rewarding and supporting our colleagues. Every Service Technician benefits from a competitive package and access to a wide range of colleague benefits including: Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years) Family support: Enhanced paid maternity and paternity leave Wellbeing & protection: Life assurance, pension, enhanced sickness cover Training & development: From foundation to advanced levels through brand partner training and our best-in-class leadership development Colleague car purchase scheme & servicing discounts Cycle-to-work and discounted gym schemes Referral scheme up to £1,000 Read more about our Employee Benefits - JCT600 Why JCT600? We ve spent over 80 years building a business that values its people and their careers We pride ourselves on being rated highly by colleagues for engagement and inclusivity Our commitment to your growth is reflected in our Life at JCT600 philosophy and seven colleague commitments How to Apply At JCT600, you re always a name, never a number . Ready to drive your career forward? Click Apply Now and upload your CV. Looking for future roles? Submit your CV directly here and join our talent pool. Inclusivity & Diversity JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we re proud to be a Disability Confident employer . We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.

About this role: The role holder delivers defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an outbound call or Inbound blend call as part of a specific campaign and in accordance with business requirements. The role holder will answer and respond to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. The SMB Business Customer Growth Outbound Advisor plays a key role in retaining and growing our Small and Medium Business customers. The role is primarily outbound focused , engaging existing customers to protect contracts, reduce churn, and identify growth opportunities. The team will also provide inbound support during peak demand , ensuring customers receive timely, high quality service. This role requires strong customer conversations, commercial judgement, and flexibility to support business needs. By delivering compliant, value led conversations and supporting key customer programmes, the role plays a direct part in strengthening long term customer relationships while supporting wider transformation and efficiency goals. What you'll be doing: Outbound Customer Growth Proactively contact existing SMB customers to: Protect customers at risk of churn. Support contract renewals and retention activity. Identify upsell and cross sell opportunities aligned to customer needs. Hold confident, value based conversations focused on long term customer outcomes. Clearly explain products, pricing, and contract terms. Ensure customers receive correct information and documentation before orders are placed. Inbound Support (When Required) Support inbound call volumes during busy periods. Identify upsell and cross sell opportunities aligned to customer needs efficiently and professionally. Take ownership of issues through to resolution, using correct processes. Deliver a consistent customer experience across inbound and outbound activity. Customer & Process Excellence Maintain accurate customer records and contact details. Follow all sales, compliance, and data protection requirements. Use CRM and sales systems correctly at all times. Escalate risks, complaints, or vulnerabilities appropriately. Work closely with wider teams to resolve issues and improve outcomes. Performance & Collaboration Deliver against agreed performance measures, including quality, retention, and growth. Actively engage in coaching, feedback, and development sessions. Support a "one team" culture by sharing best practice and helping colleagues. Essential skills/experience: Strong communication and listening skills. Confidence handling objections and challenging conversations. Ability to balance customer needs with commercial outcomes. High attention to detail and strong compliance mindset. Comfortable working across inbound and outbound activity. Desirable skills/experience: Experience in outbound or inbound sales and retention Experience working with SMB or business customers. Knowledge of telecoms or B2B services. Experience using CRM and sales portals. Our package: Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.

About this role: The role holder delivers defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an outbound call or Inbound blend call as part of a specific campaign and in accordance with business requirements. The role holder will answer and respond to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. The SMB Business Customer Growth Outbound Advisor plays a key role in retaining and growing our Small and Medium Business customers. The role is primarily outbound focused , engaging existing customers to protect contracts, reduce churn, and identify growth opportunities. The team will also provide inbound support during peak demand , ensuring customers receive timely, high quality service. This role requires strong customer conversations, commercial judgement, and flexibility to support business needs. By delivering compliant, value led conversations and supporting key customer programmes, the role plays a direct part in strengthening long term customer relationships while supporting wider transformation and efficiency goals. What you'll be doing: Outbound Customer Growth Proactively contact existing SMB customers to: Protect customers at risk of churn. Support contract renewals and retention activity. Identify upsell and cross sell opportunities aligned to customer needs. Hold confident, value based conversations focused on long term customer outcomes. Clearly explain products, pricing, and contract terms. Ensure customers receive correct information and documentation before orders are placed. Inbound Support (When Required) Support inbound call volumes during busy periods. Identify upsell and cross sell opportunities aligned to customer needs efficiently and professionally. Take ownership of issues through to resolution, using correct processes. Deliver a consistent customer experience across inbound and outbound activity. Customer & Process Excellence Maintain accurate customer records and contact details. Follow all sales, compliance, and data protection requirements. Use CRM and sales systems correctly at all times. Escalate risks, complaints, or vulnerabilities appropriately. Work closely with wider teams to resolve issues and improve outcomes. Performance & Collaboration Deliver against agreed performance measures, including quality, retention, and growth. Actively engage in coaching, feedback, and development sessions. Support a "one team" culture by sharing best practice and helping colleagues. Essential skills/experience: Strong communication and listening skills. Confidence handling objections and challenging conversations. Ability to balance customer needs with commercial outcomes. High attention to detail and strong compliance mindset. Comfortable working across inbound and outbound activity. Desirable skills/experience: Experience in outbound or inbound sales and retention Experience working with SMB or business customers. Knowledge of telecoms or B2B services. Experience using CRM and sales portals. Our package: Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.

Remedy SME (ITSM) - Contract Location - Ipswich or Hemel Hempstead (5 days onsite) Day rate - 700 - 747 per day (Inside IR35) Contract duration - 6 months (potential extension) Security: Security Clearance required (active or eligible) The Opportunity We're looking for an experienced Remedy SME to join a high-impact programme supporting a legacy BMC Remedy ITSM environment within a secure setting. This role is focused on stabilising, maintaining, and improving a critical ITSM platform while supporting internal teams and ensuring operational resilience. This is a hands-on, senior-level role where you'll combine technical expertise with advisory responsibilities, working closely with engineers and stakeholders to enhance system performance and best practices. What You'll Be Doing Supporting and maintaining the existing Remedy ITSM platform Managing CMDB data loads and foundation data Working on integrations (including E-bonding) Customising workflows and configurations using Developer Studio Troubleshooting complex issues through log analysis and root cause identification Supporting failover and disaster recovery (BCDR) readiness Providing technical guidance and mentoring internal engineers Driving improvements in processes, documentation, and system performance What We're Looking For Strong hands-on experience with Remedy ITSM (essential) Experience with CMDB, integrations, and Developer Studio Solid troubleshooting and problem-solving skills in complex environments Understanding of ITSM processes and legacy system support Experience with disaster recovery / failover is highly desirable Background working with modern tools like ServiceNow is a plus Ability to work onsite 5 days a week in a secure environment Active SC clearance or eligibility to obtain (5 years UK residency required) This is an urgent opportunity where the hiring manager is looking to schedule an interview immediately. If interested then please apply with a copy of your CV or send your CV to khushboo. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.

We are currently supporting a well-established housing organisation in their search for a Customer Services Advisor to join their team on a short-term temporary basis with an immediate start. This is a great opportunity to join a busy, customer-focused environment and make an immediate impact. The Role As a Customer Services Advisor, you will act as the first point of contact for customers, delivering a high standard of service and resolving queries as efficiently as possible. Key responsibilities include: Handling customer enquiries via telephone and digital channels Resolving issues at first point of contact where possible Logging and tracking repairs using internal systems Providing accurate information on services and promoting self-service options Escalating more complex queries where necessary Managing sensitive or challenging conversations in a professional manner About You:We are looking for someone who can hit the ground running and thrives in a fast-paced, customer-focused role. You will have: Experience in a customer service or call centre environment Excellent communication skills, both verbal and written Confidence in handling difficult conversations Strong IT and digital skills, including Microsoft Office A proactive, organised approach with good attention to detail Desirable: Experience within housing, repairs or contact centre environments Experience handling customer complaints What's on Offer: Immediate start Opportunity to gain experience within the housing sector Friendly and supportive team This is a full time, temporary role expecting to last until the end of June 2026. Hybrid working is offered and you will be expected to work shifts between the hours of 8am and 5:30pm Monday-Friday. If you are available immediately and keen to secure your next temporary role, apply today or contact Emily at Pure.

At AE Talent Solutions our mission is simple yet profound: to connect exceptional talent with exceptional opportunities. We are dedicated to empowering organizations with top-tier candidates and helping individuals achieve their career aspirations. Our client is currently recruiting Employment Advisors to join their amazing team in Tonbridge, Kent. As an organisation they deliver a range of Employability & Health contracts which support unemployed people back to work. This job role forms part of their Restart Scheme. Are you a motivated individual with a knack for helping others achieve their meaningful employment? Do you thrive in a demanding environment where every day brings new challenges and rewards? If so, we want you on our team! As an Employment Advisor office working on the Restart scheme, you will play a crucial role in delivering tailored guidance and training services to unemployed individuals. While we are seeking applicants with relevant experience, we are also keen to speak to individuals with transferable skills who are enthusiastic about making a difference. Key responsibilities: Build strong, supportive relationships with clients to understand their career aspirations, strengths, and areas for development. Provide personalised career advice, resume writing assistance, and interview preparation to help clients present their best selves to potential employers. Utilise your knowledge of the job market to match clients with suitable employment opportunities, ensuring a good fit for both the individual and the employer. Develop and conduct workshops on job search strategies, networking, professional development, and other relevant topics to enhance clients' employability. Build and maintain relationships with local employers to identify job openings, advocate for clients, and stay informed about industry trends and hiring needs. Monitor participants progress, maintain accurate records, and provide regular updates and reports on employment outcomes. Work closely with colleagues, community partners, and other stakeholders to create a supportive network for clients and promote their success. What make a great Employment Adviso r ? Excellent communication and people skills. Working with a high level of initiative, motivation, and ability to critically think and problem solve. Ability to inspire and motivate others, with a genuine passion for helping people succeed. Strong organisational skills and attention to detail. Familiar with working in a target driven environment. Effectively manage tasks with a strong sense of pace and urgency, ensuring timely completion of responsibilities and the ability to thrive in a fast-paced, dynamic environment. Proficiency with data management systems and modern communication tools, including MS Office. Experience in creating SMART action plans and conducting individual needs assessments. Company Benefits: Holiday purchase scheme. Pension scheme. Life Assurance. A paid Life Event Day each year. 25 days annual leave. Cycle to Work scheme. Access to hundreds of discounts via the Additions portal. Employee Assistance Programme. Access to online wellbeing centre. Enhanced Wedding leave. A paid volunteering day each year. Enhanced Maternity scheme. Sharesave scheme. Refer a Friend reward scheme.

About the role In this role, you'll be the voice of BT for our small and medium business customers - building genuine connections and providing solutions that make a real difference to their success. Every conversation matters; whether you're responding to an inbound enquiry or reaching out as part of an outbound campaign, you'll take the time to understand each customer's needs and challenges before recommending the right BT or EE Business products for them. You'll combine your natural communication skills with your existing sales experience to spot opportunities, tailor solutions, and deliver results that meet - and often exceed - your targets. Above all, you'll ensure every interaction is a positive one, creating a customer experience that reflects BT's reputation for trust, expertise and innovation. You'll deliver defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an inbound blend or outbound call as part of a specific campaign and in accordance with business requirements. You will answer and respond to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. The Customer Growth Advisor plays a key role in retaining and growing our small and medium business customers. The role is a blend of inbound calls and/or outbound focused, engaging existing customers to protect contracts, reduce churn, and identify growth opportunities. The outbound team may also provide inbound support during peak demand, ensuring customers receive timely, high quality service. This role requires strong customer conversations, commercial judgement, and flexibility to support business needs. By delivering compliant, value led conversations and supporting key customer programmes, the role plays a direct part in strengthening long term customer relationships while supporting wider transformation and efficiency goals. What you will be doing Inbound Customer Growth- Support inbound call volumes during busy periods and make outbound dialler calls in quieter times. Identify upsell and cross sell opportunities aligned to customer needs efficiently and professionally. Take ownership of issues through to resolution, using correct processes. Deliver a consistent customer experience across inbound and outbound activity. Customer & Process Excellence Maintain accurate customer records and contact details. Follow all sales, compliance, and data protection requirements. Use CRM and sales systems correctly at all times. Escalate risks, complaints, or vulnerabilities appropriately. Work closely with wider teams to resolve issues and improve outcomes. Outbound Customer Growth- Proactively contact existing SMB customers to: Protect customers at risk of churn. Support contract renewals and retention activity. Identify upsell and cross sell opportunities aligned to customer needs. Hold confident, value based conversations focused on long term customer outcomes. Clearly explain products, pricing, and contract terms. Ensure customers receive correct information and documentation before orders are placed. Performance & Collaboration- Deliver against agreed performance measures, including quality, retention, and growth. Actively engage in coaching, feedback, and development sessions. Support a "one team" culture by sharing best practice and helping colleagues. What skills you'll need to succeed Essential Strong communication and listening skills. Confidence handling objections and challenging conversations. Ability to balance customer needs with commercial outcomes. High attention to detail and strong compliance mindset. Comfortable working across inbound and outbound activity. Desirable Experience in outbound or inbound sales and retention. Experience working with SMB or business customers. Knowledge of telecoms or B2B services. Experience using CRM and sales. Benefits Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.

Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

About the role In this role, you'll be the voice of BT for our small and medium business customers - building genuine connections and providing solutions that make a real difference to their success. Every conversation matters; whether you're responding to an inbound enquiry or reaching out as part of an outbound campaign, you'll take the time to understand each customer's needs and challenges before recommending the right BT or EE Business products for them. You'll combine your natural communication skills with your existing sales experience to spot opportunities, tailor solutions, and deliver results that meet - and often exceed - your targets. Above all, you'll ensure every interaction is a positive one, creating a customer experience that reflects BT's reputation for trust, expertise and innovation. You'll deliver defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an inbound blend or outbound call as part of a specific campaign and in accordance with business requirements. You will answer and respond to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. The Customer Growth Advisor plays a key role in retaining and growing our small and medium business customers. The role is a blend of inbound calls and/or outbound focused, engaging existing customers to protect contracts, reduce churn, and identify growth opportunities. The outbound team may also provide inbound support during peak demand, ensuring customers receive timely, high quality service. This role requires strong customer conversations, commercial judgement, and flexibility to support business needs. By delivering compliant, value led conversations and supporting key customer programmes, the role plays a direct part in strengthening long term customer relationships while supporting wider transformation and efficiency goals. What you will be doing Inbound Customer Growth- Support inbound call volumes during busy periods and make outbound dialler calls in quieter times. Identify upsell and cross sell opportunities aligned to customer needs efficiently and professionally. Take ownership of issues through to resolution, using correct processes. Deliver a consistent customer experience across inbound and outbound activity. Customer & Process Excellence Maintain accurate customer records and contact details. Follow all sales, compliance, and data protection requirements. Use CRM and sales systems correctly at all times. Escalate risks, complaints, or vulnerabilities appropriately. Work closely with wider teams to resolve issues and improve outcomes. Outbound Customer Growth- Proactively contact existing SMB customers to: Protect customers at risk of churn. Support contract renewals and retention activity. Identify upsell and cross sell opportunities aligned to customer needs. Hold confident, value based conversations focused on long term customer outcomes. Clearly explain products, pricing, and contract terms. Ensure customers receive correct information and documentation before orders are placed. Performance & Collaboration- Deliver against agreed performance measures, including quality, retention, and growth. Actively engage in coaching, feedback, and development sessions. Support a "one team" culture by sharing best practice and helping colleagues. What skills you'll need to succeed Essential Strong communication and listening skills. Confidence handling objections and challenging conversations. Ability to balance customer needs with commercial outcomes. High attention to detail and strong compliance mindset. Comfortable working across inbound and outbound activity. Desirable Experience in outbound or inbound sales and retention. Experience working with SMB or business customers. Knowledge of telecoms or B2B services. Experience using CRM and sales. Benefits Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.