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business insights manager
Sharp Consultancy
Interim FP&A Manager
Sharp Consultancy Pontefract, Yorkshire
?A highly successful, West Yorkshire based Construction business is seeking an experienced FP&A professional to join its team on a fixed-term contract basis. As FP&A Manager, you will play a pivotal role in analysing both historical and current business performance, as well as driving forward-looking forecasts. You'll work closely with senior stakeholders across the organisation, providing insightful analysis to support key strategic and operational decisions. ? Key Responsibilities: Develop and deliver high-quality presentations for the Board, senior leadership team, and external stakeholders. Provide robust financial and commercial analysis to support strategic decision-making, identifying risks, trends, and opportunities to enhance future performance. Take ownership of regular reporting packs, delivering weekly, monthly, and quarterly insights alongside ad hoc analysis for senior leadership and external audiences. Lead the budgeting and strategic planning processes, including long-term P&L, Balance Sheet, and Cashflow forecasting, ensuring alignment with business strategy and funding requirements. Establish and drive a clear cadence of KPI reporting, advising leadership on the most impactful metrics to drive improved business performance. Support forecasting processes by reviewing assumptions, analysing variances, and constructively challenging outputs to optimise performance. Contribute to the annual budget cycle and rolling two-year medium-term planning process. Assist with the 13-week rolling cash flow forecast. Support monthly management reporting, providing detailed analysis as required. Deliver sales and margin analysis across channels, business units, and geographies. Provide stock analysis (including optimisation levels and slow-moving inventory), supporting purchasing decisions and "open to buy" planning. Partner with the Finance Director on all aspects of corporate financial management. Act as a business partner to both finance and non-finance teams, including Sales, Operations, and HR. Support the ongoing development of Navision reporting capabilities and deliver training to finance and non-finance users to maximise system efficiency. ? ? ? ? ? ? ? ? ? Sharp Consultancy is a finance and accountancy recruitment specialist assisting accounting and finance divisions of businesses in the Yorkshire and Derbyshire area. With over 30 years' experience we pride ourselves on sourcing excellent finance professionals across all divisions of an accounts function. Candidates must be eligible to work in the UK full time without restriction. To apply please send your CV to the e-mail address stated, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications, we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within seven days, please note that on this occasion your application has not been successful.
May 26, 2026
Contractor
?A highly successful, West Yorkshire based Construction business is seeking an experienced FP&A professional to join its team on a fixed-term contract basis. As FP&A Manager, you will play a pivotal role in analysing both historical and current business performance, as well as driving forward-looking forecasts. You'll work closely with senior stakeholders across the organisation, providing insightful analysis to support key strategic and operational decisions. ? Key Responsibilities: Develop and deliver high-quality presentations for the Board, senior leadership team, and external stakeholders. Provide robust financial and commercial analysis to support strategic decision-making, identifying risks, trends, and opportunities to enhance future performance. Take ownership of regular reporting packs, delivering weekly, monthly, and quarterly insights alongside ad hoc analysis for senior leadership and external audiences. Lead the budgeting and strategic planning processes, including long-term P&L, Balance Sheet, and Cashflow forecasting, ensuring alignment with business strategy and funding requirements. Establish and drive a clear cadence of KPI reporting, advising leadership on the most impactful metrics to drive improved business performance. Support forecasting processes by reviewing assumptions, analysing variances, and constructively challenging outputs to optimise performance. Contribute to the annual budget cycle and rolling two-year medium-term planning process. Assist with the 13-week rolling cash flow forecast. Support monthly management reporting, providing detailed analysis as required. Deliver sales and margin analysis across channels, business units, and geographies. Provide stock analysis (including optimisation levels and slow-moving inventory), supporting purchasing decisions and "open to buy" planning. Partner with the Finance Director on all aspects of corporate financial management. Act as a business partner to both finance and non-finance teams, including Sales, Operations, and HR. Support the ongoing development of Navision reporting capabilities and deliver training to finance and non-finance users to maximise system efficiency. ? ? ? ? ? ? ? ? ? Sharp Consultancy is a finance and accountancy recruitment specialist assisting accounting and finance divisions of businesses in the Yorkshire and Derbyshire area. With over 30 years' experience we pride ourselves on sourcing excellent finance professionals across all divisions of an accounts function. Candidates must be eligible to work in the UK full time without restriction. To apply please send your CV to the e-mail address stated, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications, we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within seven days, please note that on this occasion your application has not been successful.
Michael Page Finance
Financial Controller - Shipping
Michael Page Finance
Partners closely with senior leaders to provide financial insight, ensure robust financial controls, and drive continuous improvement across financial processes. Client Details Internationally renowned shipping group. Description Deliver step change across all Finance aspects, restructuring if required. Lead budgeting, forecasting, and long-range financial planning activities Prepare and review monthly, quarterly, and annual financial reports Provide management reporting, variance analysis, and actionable insights Ensure compliance with accounting standards, tax regulations, and internal policies Oversee cash flow management, working capital, and financial risk Manage the month-end and year-end close processes Partner with business stakeholders to support strategic initiatives and commercial decisions Coordinate with external auditors, advisors, and regulatory bodies Identify and implement process improvements to enhance efficiency and controls such as reporting automation and cycle-time reduction through collaboration cross functionally Profile Shipping Industry experience highly desired Professional accounting qualification (ACA, ACCA, CIMA, or equivalent) Bachelor's degree in Finance, Accounting, Economics, or a related field Significant experience in a finance or accounting role, ideally in a managerial / leadership capacity Ideally possessing international experience Experience in budgeting, forecasting, and performance reporting Knowledge of local and international accounting standards Job Offer Above market base salary, strong bonus, pension, healthcare
May 26, 2026
Full time
Partners closely with senior leaders to provide financial insight, ensure robust financial controls, and drive continuous improvement across financial processes. Client Details Internationally renowned shipping group. Description Deliver step change across all Finance aspects, restructuring if required. Lead budgeting, forecasting, and long-range financial planning activities Prepare and review monthly, quarterly, and annual financial reports Provide management reporting, variance analysis, and actionable insights Ensure compliance with accounting standards, tax regulations, and internal policies Oversee cash flow management, working capital, and financial risk Manage the month-end and year-end close processes Partner with business stakeholders to support strategic initiatives and commercial decisions Coordinate with external auditors, advisors, and regulatory bodies Identify and implement process improvements to enhance efficiency and controls such as reporting automation and cycle-time reduction through collaboration cross functionally Profile Shipping Industry experience highly desired Professional accounting qualification (ACA, ACCA, CIMA, or equivalent) Bachelor's degree in Finance, Accounting, Economics, or a related field Significant experience in a finance or accounting role, ideally in a managerial / leadership capacity Ideally possessing international experience Experience in budgeting, forecasting, and performance reporting Knowledge of local and international accounting standards Job Offer Above market base salary, strong bonus, pension, healthcare
Reed
Regional HR Manager - North
Reed Wakefield, Yorkshire
Regional HR Manager (North) opportunity available working for a leading retail organisation. Reporting directly to the Senior HR Manager (UK), the HR Manager will partner with the Brand Leaders/ Regional Coaches/Regional Managers and area/district teams to deliver impactful people strategies that drive performance, engagement, and cultural alignment with both brand specific and wider Company goals. The role will also support with brand led people initiatives as appropriate. The role is field based requiring regular travel (60-70%) across all relevant brand sites, predominantly across Leeds and Manchester and the North. The role and responsibilities: HR Leadership & Business Partnership • Provide customer-focused HR leadership and advice, acting as a trusted business partner to Brand Leaders, Regional Coaches and Operations Teams to support business strategy and brand-led people initiatives. • Build strong, credible relationships with site managers, area operational teams, and support office colleagues, influencing business direction through effective HR initiatives. • Maintain a consistent and structured presence across sites to ensure alignment between HR practices and operational needs. • Use people data and insights to identify key people initiatives and provides targeted support to assigned sites. People Strategy & Projects • Lead and deliver innovative and effective HR projects that support the business and brands goals while enhancing the employee experience. • Drive continuous improvement in HR delivery, identifying opportunities in areas such as apprenticeship development, onboarding efficiency, and process automation. • Assist in the creation, review, and improvement of HR policies and procedures. Talent Management & Workforce Planning • Own the recruitment process for designated sites. • Support managers in recruitment best practices, workforce planning, and bench planning to meet current and future business needs. • Coach and develop line managers to build leadership capability and confidence in managing people effectively. Employee Relations & Compliance • Provide expert guidance to managers on people matters, employment law, HR policies, and procedures to ensure values-led and legally compliant decision-making. • Oversee all Employee Relations (ER) matters including disciplinary and appeal hearings, employment tribunals, store closures, and TUPE processes. • Manage Employee Relations in line with outsourced HR advisory support service level agreement to ensure compliance, responsiveness, and alignment with company standards. • Sickness absence management • Conduct trend analysis on ER issues to identify root causes and recommend solutions for improvement. Performance, Engagement & Culture • Take ownership of the full employee lifecycle, including pay reviews and performance management, while continuously seeking process improvements. • Champion a positive workplace culture that fosters engagement, inclusion, and high performance. • Analyse and report on regional HR KPIs. This role offers a competitive salary package paying £45k-60k DOE plus company car or car allowance plus excellent additional Benefits.
May 26, 2026
Full time
Regional HR Manager (North) opportunity available working for a leading retail organisation. Reporting directly to the Senior HR Manager (UK), the HR Manager will partner with the Brand Leaders/ Regional Coaches/Regional Managers and area/district teams to deliver impactful people strategies that drive performance, engagement, and cultural alignment with both brand specific and wider Company goals. The role will also support with brand led people initiatives as appropriate. The role is field based requiring regular travel (60-70%) across all relevant brand sites, predominantly across Leeds and Manchester and the North. The role and responsibilities: HR Leadership & Business Partnership • Provide customer-focused HR leadership and advice, acting as a trusted business partner to Brand Leaders, Regional Coaches and Operations Teams to support business strategy and brand-led people initiatives. • Build strong, credible relationships with site managers, area operational teams, and support office colleagues, influencing business direction through effective HR initiatives. • Maintain a consistent and structured presence across sites to ensure alignment between HR practices and operational needs. • Use people data and insights to identify key people initiatives and provides targeted support to assigned sites. People Strategy & Projects • Lead and deliver innovative and effective HR projects that support the business and brands goals while enhancing the employee experience. • Drive continuous improvement in HR delivery, identifying opportunities in areas such as apprenticeship development, onboarding efficiency, and process automation. • Assist in the creation, review, and improvement of HR policies and procedures. Talent Management & Workforce Planning • Own the recruitment process for designated sites. • Support managers in recruitment best practices, workforce planning, and bench planning to meet current and future business needs. • Coach and develop line managers to build leadership capability and confidence in managing people effectively. Employee Relations & Compliance • Provide expert guidance to managers on people matters, employment law, HR policies, and procedures to ensure values-led and legally compliant decision-making. • Oversee all Employee Relations (ER) matters including disciplinary and appeal hearings, employment tribunals, store closures, and TUPE processes. • Manage Employee Relations in line with outsourced HR advisory support service level agreement to ensure compliance, responsiveness, and alignment with company standards. • Sickness absence management • Conduct trend analysis on ER issues to identify root causes and recommend solutions for improvement. Performance, Engagement & Culture • Take ownership of the full employee lifecycle, including pay reviews and performance management, while continuously seeking process improvements. • Champion a positive workplace culture that fosters engagement, inclusion, and high performance. • Analyse and report on regional HR KPIs. This role offers a competitive salary package paying £45k-60k DOE plus company car or car allowance plus excellent additional Benefits.
Cavendish Maine Recruitment
Area Sales Manager
Cavendish Maine Recruitment Manchester, Lancashire
A respected market leader within the Commercial Interiors sector, who have experienced rapid growth over the last 10 years are looking to strengthen their team with the key recruitment of an additional Specification Sales Manager to cover Birmingham, Lancashire, Manchester, Merseyside, Yorkshire. The organisation has been expanding and are constantly looking for new business opportunities. It is an exciting time to join and develop your career within this leading company who want their employees to grow and develop along with the company. About the role You will be responsible for driving sales growth, developing new business opportunities, and building strong customer relationships in the business area. Reporting directly to the Regional Sales Manager, this role requires a strong entrepreneurial spirit and a proven track record in business-to-business sales. You will have experience of selling an interior specified product primarily into commercial office, education, residential BTR & PRS sectors together with a successful sales background of achievement within architects, designers, end users, office fit out contractors and flooring contractors. Key Responsibilities: Own the sales strategies and tactics to achieve or exceed sales targets within your assigned business area. Identify and pursue new business opportunities through market research, prospecting, and lead generation. Build and maintain strong relationships with key customers, architects, designers, contractors, and other stakeholders in the commercial construction industry. Collaborate with the Regional Sales Manager to develop annual sales forecasts, budgets, and action plans for your business area. Conduct market analysis to identify trends, competitive landscape, and opportunities for growth. Negotiate contracts, pricing, and terms of sale to maximize profitability while maintaining customer satisfaction. Monitor sales performance, analyse sales data, and provide regular reports to the Regional Sales Manager on achievements, challenges, and recommendations for improvement. Stay abreast of industry trends, market developments, and competitor activities to provide valuable insights and make strategic recommendations. Coordinate with cross-functional teams, including manufacturing, logistics, design and customer service, to ensure smooth order fulfilment and customer satisfaction. Attend industry trade shows, conferences, and networking events to promote our brand, generate leads, and expand the company's market presence. Continuously enhance product knowledge, sales skills, and understanding of customer needs through self-development and training opportunities. Any other duties commensurate with the level of responsibility of this role. About the individual We are looking for a sales professional who has experience working within the Commercial Interiors sector Floorcoverings Ceramic Tiles, KBB, Furniture or Lighting. The successful individual will have experience dealing with Architects, Designers and End Users selling a commercial interiors product within Birmingham, Lancashire, Manchester, Merseyside, Yorkshire, Cheshire, Experience within Social Media is essential, with the ability to use Linkedin, Pin Interest and being able to conduct meetings virtually (Zoom, Teams, Skype etc). Package upto £60K Basic, Choice of Car Benefits and Great Bonus In the first instance please forward your CV to Russell Cripps. Reference: RC/87540 Candidate care: By responding to this advert, you consent to Cavendish Maine processing the personal data included within this application. If your application is successful, we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine.
May 26, 2026
Full time
A respected market leader within the Commercial Interiors sector, who have experienced rapid growth over the last 10 years are looking to strengthen their team with the key recruitment of an additional Specification Sales Manager to cover Birmingham, Lancashire, Manchester, Merseyside, Yorkshire. The organisation has been expanding and are constantly looking for new business opportunities. It is an exciting time to join and develop your career within this leading company who want their employees to grow and develop along with the company. About the role You will be responsible for driving sales growth, developing new business opportunities, and building strong customer relationships in the business area. Reporting directly to the Regional Sales Manager, this role requires a strong entrepreneurial spirit and a proven track record in business-to-business sales. You will have experience of selling an interior specified product primarily into commercial office, education, residential BTR & PRS sectors together with a successful sales background of achievement within architects, designers, end users, office fit out contractors and flooring contractors. Key Responsibilities: Own the sales strategies and tactics to achieve or exceed sales targets within your assigned business area. Identify and pursue new business opportunities through market research, prospecting, and lead generation. Build and maintain strong relationships with key customers, architects, designers, contractors, and other stakeholders in the commercial construction industry. Collaborate with the Regional Sales Manager to develop annual sales forecasts, budgets, and action plans for your business area. Conduct market analysis to identify trends, competitive landscape, and opportunities for growth. Negotiate contracts, pricing, and terms of sale to maximize profitability while maintaining customer satisfaction. Monitor sales performance, analyse sales data, and provide regular reports to the Regional Sales Manager on achievements, challenges, and recommendations for improvement. Stay abreast of industry trends, market developments, and competitor activities to provide valuable insights and make strategic recommendations. Coordinate with cross-functional teams, including manufacturing, logistics, design and customer service, to ensure smooth order fulfilment and customer satisfaction. Attend industry trade shows, conferences, and networking events to promote our brand, generate leads, and expand the company's market presence. Continuously enhance product knowledge, sales skills, and understanding of customer needs through self-development and training opportunities. Any other duties commensurate with the level of responsibility of this role. About the individual We are looking for a sales professional who has experience working within the Commercial Interiors sector Floorcoverings Ceramic Tiles, KBB, Furniture or Lighting. The successful individual will have experience dealing with Architects, Designers and End Users selling a commercial interiors product within Birmingham, Lancashire, Manchester, Merseyside, Yorkshire, Cheshire, Experience within Social Media is essential, with the ability to use Linkedin, Pin Interest and being able to conduct meetings virtually (Zoom, Teams, Skype etc). Package upto £60K Basic, Choice of Car Benefits and Great Bonus In the first instance please forward your CV to Russell Cripps. Reference: RC/87540 Candidate care: By responding to this advert, you consent to Cavendish Maine processing the personal data included within this application. If your application is successful, we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine.
Live Recruitment
Senior Partnerships Manager - Maternity Cover
Live Recruitment
8 Month maternity contract, hybried working - 3 days in office Fantastic opportunity for a Senior Partnerships Manager to join a leading entertainment and live events business, working across high-profile festivals, tours, and talent-led experiences! - Access to flexible working conditions - Wellhub Silver membership - Private medical after 12 months' service - Life Insurance - Enhanced Family leave - 24/7 Employee Assistance Programme - Cycle to Work Scheme - Menopause Benefit - Workplace Nursery Scheme - Unlimited holiday (discretionary) THE COMPANY Working at the forefront of the live events and entertainment industry, our client continues to grow and develop an impressive portfolio of talent-led events and commercial partnerships. Established within the entertainment sector for many years, they deliver a diverse range of live experiences including festivals, tours, brand activations, and special events. With a strong reputation for delivering innovative partnership opportunities, they are recognised for creating commercially successful live event platforms for both brands and talent. This is an exciting opportunity for a Senior Partnerships Manager to take ownership of major commercial partnerships, work with leading brands, and contribute to large-scale live event projects within a fast-paced environment. THE ROLE As Senior Partnerships Manager, you will be responsible for driving sponsorship revenue and managing commercial partnerships across a portfolio of live events and talent-led projects. The Senior Partnerships Manager will take ownership of partnerships from initial pitch and negotiation through to activation and post-event reporting. Responsibilities will include: - Driving new business opportunities and securing sponsorship revenue across live events and experiences - Developing and pitching commercial partnership propositions to brands and sponsors - Managing partnership negotiations including pricing, deliverables, and contractual agreements - Acting as the lead contact for commercial partners throughout the event lifecycle - Building and developing long-term client and sponsor relationships - Collaborating with internal departments to develop innovative partnership concepts and new revenue streams - Working closely with talent and brand teams on live event commercial strategies - Supporting the creation of sponsorship materials, proposals, and activation plans - Managing event partnership delivery onsite and overseeing post-event evaluations - Providing reporting, forecasting, and partnership performance insights - Supporting wider commercial team initiatives and partnership enquiries - Line managing and mentoring junior team members THE CANDIDATE Candidates must have a proven background in sponsorship sales, brand partnerships, and live event commercial management, ideally gained within an agency, entertainment, or live events environment. The ideal Senior Partnerships Manager will have strong negotiation and relationship-building skills, experience managing multiple stakeholders, and a proven ability to deliver against commercial revenue targets. Experience working across festivals, tours, experiential projects, or talent-led events would be highly beneficial. In return, the Senior Partnerships Manager will have the opportunity to work on exciting live projects, develop strategic brand partnerships, and join a collaborative and fast-growing business environment. Vacancy Ref: SP17628
May 26, 2026
Full time
8 Month maternity contract, hybried working - 3 days in office Fantastic opportunity for a Senior Partnerships Manager to join a leading entertainment and live events business, working across high-profile festivals, tours, and talent-led experiences! - Access to flexible working conditions - Wellhub Silver membership - Private medical after 12 months' service - Life Insurance - Enhanced Family leave - 24/7 Employee Assistance Programme - Cycle to Work Scheme - Menopause Benefit - Workplace Nursery Scheme - Unlimited holiday (discretionary) THE COMPANY Working at the forefront of the live events and entertainment industry, our client continues to grow and develop an impressive portfolio of talent-led events and commercial partnerships. Established within the entertainment sector for many years, they deliver a diverse range of live experiences including festivals, tours, brand activations, and special events. With a strong reputation for delivering innovative partnership opportunities, they are recognised for creating commercially successful live event platforms for both brands and talent. This is an exciting opportunity for a Senior Partnerships Manager to take ownership of major commercial partnerships, work with leading brands, and contribute to large-scale live event projects within a fast-paced environment. THE ROLE As Senior Partnerships Manager, you will be responsible for driving sponsorship revenue and managing commercial partnerships across a portfolio of live events and talent-led projects. The Senior Partnerships Manager will take ownership of partnerships from initial pitch and negotiation through to activation and post-event reporting. Responsibilities will include: - Driving new business opportunities and securing sponsorship revenue across live events and experiences - Developing and pitching commercial partnership propositions to brands and sponsors - Managing partnership negotiations including pricing, deliverables, and contractual agreements - Acting as the lead contact for commercial partners throughout the event lifecycle - Building and developing long-term client and sponsor relationships - Collaborating with internal departments to develop innovative partnership concepts and new revenue streams - Working closely with talent and brand teams on live event commercial strategies - Supporting the creation of sponsorship materials, proposals, and activation plans - Managing event partnership delivery onsite and overseeing post-event evaluations - Providing reporting, forecasting, and partnership performance insights - Supporting wider commercial team initiatives and partnership enquiries - Line managing and mentoring junior team members THE CANDIDATE Candidates must have a proven background in sponsorship sales, brand partnerships, and live event commercial management, ideally gained within an agency, entertainment, or live events environment. The ideal Senior Partnerships Manager will have strong negotiation and relationship-building skills, experience managing multiple stakeholders, and a proven ability to deliver against commercial revenue targets. Experience working across festivals, tours, experiential projects, or talent-led events would be highly beneficial. In return, the Senior Partnerships Manager will have the opportunity to work on exciting live projects, develop strategic brand partnerships, and join a collaborative and fast-growing business environment. Vacancy Ref: SP17628
Quality Assurance Process Lead
Capital One Derby, Derbyshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Lead About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. You will manage a team of process managers and be responsible for mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place - and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business to manage change and improve some key business processes. What you'll do Process Management: Manage and evolve the operational Quality Assurance framework to support in the delivery of great outcomes for our customers and business Set up for new lines of work, designing scorecards, monitoring guidance and job aids, working closely with partners across the business Ensure that process documentation is relevant and kept up to date, and lead process reviews with 2nd and 3rd line functions Own the development of the control suite to ensure that our key risks are appropriately managed, and documented actions are taken when appropriate Constantly develop your personal tool-kit of process improvement techniques, and actively sharing learnings across the team Consider new technologies and tools such as AI and automation to redefine the way we QA and set up for the long term Support projects by partnering with technology and suppliers to ensure processes are efficient and focus on key business objectives Stakeholder management: Understand your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Design effective reporting catering for a wide stakeholder audience People Leadership: Leading a team of QA process managers, responsible for performing and validating quality checks as well as setting QA's up for success through effective change management and training. Create an inclusive, high-performance culture, setting clear goals and expectations that align with the strategic objectives Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we're looking for Strong in-built analytical mindset which enables you to quickly spot trends and opportunities in raw data Great attention to detail to understand systems and technology, as well as operational processes Preferable: Experience of using LEAN or Six Sigma methodology Knowledge of conduct risk and compliance requirements Ability to work cross-functionally with lots of stakeholders to input into key decisions and deliver tangible business results A drive for continued learning through training opportunities and knowledge sharing to develop innovative solutions A good decision maker, able to bring a healthy, balanced approach to business with a strong customer focus Ability to cope with issues and process breakdowns outside of your control and work with key stakeholders to remediate these A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
May 26, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Lead About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. You will manage a team of process managers and be responsible for mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place - and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business to manage change and improve some key business processes. What you'll do Process Management: Manage and evolve the operational Quality Assurance framework to support in the delivery of great outcomes for our customers and business Set up for new lines of work, designing scorecards, monitoring guidance and job aids, working closely with partners across the business Ensure that process documentation is relevant and kept up to date, and lead process reviews with 2nd and 3rd line functions Own the development of the control suite to ensure that our key risks are appropriately managed, and documented actions are taken when appropriate Constantly develop your personal tool-kit of process improvement techniques, and actively sharing learnings across the team Consider new technologies and tools such as AI and automation to redefine the way we QA and set up for the long term Support projects by partnering with technology and suppliers to ensure processes are efficient and focus on key business objectives Stakeholder management: Understand your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Design effective reporting catering for a wide stakeholder audience People Leadership: Leading a team of QA process managers, responsible for performing and validating quality checks as well as setting QA's up for success through effective change management and training. Create an inclusive, high-performance culture, setting clear goals and expectations that align with the strategic objectives Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we're looking for Strong in-built analytical mindset which enables you to quickly spot trends and opportunities in raw data Great attention to detail to understand systems and technology, as well as operational processes Preferable: Experience of using LEAN or Six Sigma methodology Knowledge of conduct risk and compliance requirements Ability to work cross-functionally with lots of stakeholders to input into key decisions and deliver tangible business results A drive for continued learning through training opportunities and knowledge sharing to develop innovative solutions A good decision maker, able to bring a healthy, balanced approach to business with a strong customer focus Ability to cope with issues and process breakdowns outside of your control and work with key stakeholders to remediate these A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
CMA Recruitment Group
Finance Manager
CMA Recruitment Group Guildford, Surrey
Join a market-leading organisation as Finance Manager for a well-established and highly respected business. Known for its commitment to excellence, the company provides a supportive and collaborative environment that encourages professional development, innovative thinking, and long-term career growth. Working alongside a dedicated leadership team, you will play a key role in driving financial performance, supporting strategic decision-making, and contributing to the continued success of the business. What will the Finance Manager role involve? Providing strategic financial leadership, guiding financial planning, budgeting, and forecasting processes Overseeing financial reporting, compliance, and control procedures to ensure accuracy and adherence to regulations Partnering with the senior leadership team to drive operational efficiencies and identify revenue growth opportunities Leading and developing the finance team to maintain a high standard of performance and engagement Contributing insights to support decision-making and organisational strategy at both local and wider levels Suitable Candidate for the Finance Manager vacancy: Proven experience in senior financial leadership within a complex environment Strong analytical skills with the ability to interpret data and influence senior stakeholders Demonstrable success in managing budgets, reporting, and ensuring compliance with statutory requirements. Leadership qualities underpinning team development and fostering a collaborative, positive culture. A commercially minded approach with a focus on continuous improvement and operational excellence. Additional benefits and information for the role of Finance Manager: Flexible working arrangements subject to operational requirements Uplifted pension, PMI and life Assurance 25 days annual leave plus bank holidays, with options to buy or sell additional days Access to wellbeing programmes and support resources Opportunities for ongoing professional development and career progression through internal training Salary dependent on experience CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn't discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
May 26, 2026
Full time
Join a market-leading organisation as Finance Manager for a well-established and highly respected business. Known for its commitment to excellence, the company provides a supportive and collaborative environment that encourages professional development, innovative thinking, and long-term career growth. Working alongside a dedicated leadership team, you will play a key role in driving financial performance, supporting strategic decision-making, and contributing to the continued success of the business. What will the Finance Manager role involve? Providing strategic financial leadership, guiding financial planning, budgeting, and forecasting processes Overseeing financial reporting, compliance, and control procedures to ensure accuracy and adherence to regulations Partnering with the senior leadership team to drive operational efficiencies and identify revenue growth opportunities Leading and developing the finance team to maintain a high standard of performance and engagement Contributing insights to support decision-making and organisational strategy at both local and wider levels Suitable Candidate for the Finance Manager vacancy: Proven experience in senior financial leadership within a complex environment Strong analytical skills with the ability to interpret data and influence senior stakeholders Demonstrable success in managing budgets, reporting, and ensuring compliance with statutory requirements. Leadership qualities underpinning team development and fostering a collaborative, positive culture. A commercially minded approach with a focus on continuous improvement and operational excellence. Additional benefits and information for the role of Finance Manager: Flexible working arrangements subject to operational requirements Uplifted pension, PMI and life Assurance 25 days annual leave plus bank holidays, with options to buy or sell additional days Access to wellbeing programmes and support resources Opportunities for ongoing professional development and career progression through internal training Salary dependent on experience CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn't discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Latitude Recruitment
Business Development Manager
Latitude Recruitment Southampton, Hampshire
Business Development Manager - Technical We are seeking a proactive and commercially focused Technical Business Development Manager to develop project opportunities within the Data Centre and District Heating sectors across Europe. The role focuses on influencing projects at the early design stages, building strong industry relationships, and supporting long-term business growth through strategic market development. Responsibilities Identify and develop opportunities within Data Centres and District Heating markets Build relationships with consultants, developers, and contractors Engage early in the design process to secure product specifications Support the development of new market opportunities and emerging sectors Deliver technical presentations, CPDs, and solution-based discussions Support specifications through to project conversion and order stage Work closely with engineering and commercial teams during pre-construction Provide technical and compliance support for project specifications Monitor market trends and share industry insights across the business Ideal Experience & Skills Experience in specification sales, technical sales, or business development Strong understanding of construction, MEP, infrastructure, or related sectors Commercial awareness with the ability to identify growth opportunities Excellent communication and relationship management skills Strategic, proactive, and results-driven approach Ability to influence stakeholders at design and pre-construction stages Understanding of technical specifications and compliance requirements Experience within Data Centres or District Heating sectors advantageous Salary £65000 - £70000 plus company bonus Hours Monday to Friday with a lunchtime finish on Fridays Remote working, occasional office working and occasional travel involved Benefits Company Car Company bonus - paid yearly Company pension scheme Supportive and collaborative working environment Career progression opportunities within a growing business 25 days holiday plus bank holidays If you could be interested in this excellent Business Development Manager opportunity, please apply and we'll be in touch to discuss further.
May 26, 2026
Full time
Business Development Manager - Technical We are seeking a proactive and commercially focused Technical Business Development Manager to develop project opportunities within the Data Centre and District Heating sectors across Europe. The role focuses on influencing projects at the early design stages, building strong industry relationships, and supporting long-term business growth through strategic market development. Responsibilities Identify and develop opportunities within Data Centres and District Heating markets Build relationships with consultants, developers, and contractors Engage early in the design process to secure product specifications Support the development of new market opportunities and emerging sectors Deliver technical presentations, CPDs, and solution-based discussions Support specifications through to project conversion and order stage Work closely with engineering and commercial teams during pre-construction Provide technical and compliance support for project specifications Monitor market trends and share industry insights across the business Ideal Experience & Skills Experience in specification sales, technical sales, or business development Strong understanding of construction, MEP, infrastructure, or related sectors Commercial awareness with the ability to identify growth opportunities Excellent communication and relationship management skills Strategic, proactive, and results-driven approach Ability to influence stakeholders at design and pre-construction stages Understanding of technical specifications and compliance requirements Experience within Data Centres or District Heating sectors advantageous Salary £65000 - £70000 plus company bonus Hours Monday to Friday with a lunchtime finish on Fridays Remote working, occasional office working and occasional travel involved Benefits Company Car Company bonus - paid yearly Company pension scheme Supportive and collaborative working environment Career progression opportunities within a growing business 25 days holiday plus bank holidays If you could be interested in this excellent Business Development Manager opportunity, please apply and we'll be in touch to discuss further.
Quality Assurance Process Manager Associate
Capital One Derby, Derbyshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're b
May 26, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're b
Autograph Recruitment Ltd
Client manager
Autograph Recruitment Ltd Chippenham, Wiltshire
Client ManagerLocation: ChippenhamSalary: Competitive, dependent on experiencePosition: Full-time, Permanent Are you an aspiring or qualified and experienced client manager looking to take on a client facing role in a growing business? As a Client Manager, you'll be working in a dynamic team, managing a portfolio of clients, and play a key role in the company's expansion.Key responsibilities: The role includes you producing regular management accounts with timely and accurate reporting You will be advising on accounting practices, bookkeeping, VAT, and financial systems You will be reviewing annual financial statements to ensure accuracy and compliance You will be preparing and reviewing corporate tax computations and company tax returns Within the role you will be providing insights and discussing management accounts directly with clients The Ideal Candidate Will Have: You will have experience working within an accountancy practice You will have managed your own portfolio of clients You will have experience using financial and accounting software You will have strong interpersonal and communication skills Next steps:If this sounds like a great opportunity and you can demonstrate a proven track record in initiating and delivering the above, with solid results, then please call Valentina Williams on or email , or click Apply to upload your CV for consideration.We look forward to hearing from you.If this job is not quite right for you but you are looking for a new position, as a specialist Accountancy & Finance Recruiter, please contact us for a confidential discussion on your career.
May 26, 2026
Full time
Client ManagerLocation: ChippenhamSalary: Competitive, dependent on experiencePosition: Full-time, Permanent Are you an aspiring or qualified and experienced client manager looking to take on a client facing role in a growing business? As a Client Manager, you'll be working in a dynamic team, managing a portfolio of clients, and play a key role in the company's expansion.Key responsibilities: The role includes you producing regular management accounts with timely and accurate reporting You will be advising on accounting practices, bookkeeping, VAT, and financial systems You will be reviewing annual financial statements to ensure accuracy and compliance You will be preparing and reviewing corporate tax computations and company tax returns Within the role you will be providing insights and discussing management accounts directly with clients The Ideal Candidate Will Have: You will have experience working within an accountancy practice You will have managed your own portfolio of clients You will have experience using financial and accounting software You will have strong interpersonal and communication skills Next steps:If this sounds like a great opportunity and you can demonstrate a proven track record in initiating and delivering the above, with solid results, then please call Valentina Williams on or email , or click Apply to upload your CV for consideration.We look forward to hearing from you.If this job is not quite right for you but you are looking for a new position, as a specialist Accountancy & Finance Recruiter, please contact us for a confidential discussion on your career.
Searchability
PPC Manager
Searchability Stockport, Cheshire
PPC Manager Key points Salary £40k-£50k DOE Office based role in Stockport Onsite 5 days Lead ownership of Google Ads, Microsoft Ads, and Meta paid media campaigns Opportunity to drive measurable revenue growth within a growing eCommerce environment About the client: Due to continued growth, we're working with an established and fast-growing organisation that operates a successful eCommerce platform serving both B2B and B2C customers. The business is investing heavily in digital performance and is looking for a hands-on, analytical PPC Manager to take ownership of paid media strategy and execution while identifying opportunities to scale revenue. The benefits: Salary up to £50k depending on experience Clear opportunity to own and shape paid media strategy Collaborative marketing team environment Exposure to large-scale paid media budgets and growth projects Opportunity to influence CRO, feed optimisation, and audience strategy The PPC Manager role: As PPC Manager, you will take full ownership of all paid advertising activity across Google Ads, Microsoft Ads (Bing), and Meta. Working closely with the Head of eCommerce and wider marketing team, you will manage campaign performance, identify growth opportunities, and optimise revenue through careful management of key metrics including CTR, CPC, impression share, and ROAS. You will also play a key role in Shopping feed optimisation, audience segmentation, and Customer Match strategies, ensuring campaigns align with user lifecycle and intent. This role suits someone who enjoys deep analysis, structured experimentation, and uncovering performance insights from data while maintaining a strategic view of account growth. Key areas of focus include: Optimising paid search and Shopping campaigns for revenue and ROAS Improving CPC efficiency and impression share across non-brand campaigns Managing and improving product feeds for Shopping performance Developing audience and Customer Match strategies Running structured testing across bidding strategies, targeting, and creative Collaborating with internal teams to improve landing page performance and CRO Reporting insights and strategic recommendations to senior stakeholders PPC Manager essential skills: 5+ years experience managing Google Ads and Microsoft Ads campaigns Experience running Meta Ads campaigns across awareness and conversion objectives Strong experience scaling non-brand search and Shopping campaigns Deep understanding of bidding strategies, match types, Quality Score, and auction insights Experience with product feed optimisation and segmentation Knowledge of Customer Match Lists and audience targeting strategies Analytical mindset with strong data interpretation skills Experience running structured testing and experimentation frameworks To be considered Please either apply through this advert or email me directly via
May 26, 2026
Full time
PPC Manager Key points Salary £40k-£50k DOE Office based role in Stockport Onsite 5 days Lead ownership of Google Ads, Microsoft Ads, and Meta paid media campaigns Opportunity to drive measurable revenue growth within a growing eCommerce environment About the client: Due to continued growth, we're working with an established and fast-growing organisation that operates a successful eCommerce platform serving both B2B and B2C customers. The business is investing heavily in digital performance and is looking for a hands-on, analytical PPC Manager to take ownership of paid media strategy and execution while identifying opportunities to scale revenue. The benefits: Salary up to £50k depending on experience Clear opportunity to own and shape paid media strategy Collaborative marketing team environment Exposure to large-scale paid media budgets and growth projects Opportunity to influence CRO, feed optimisation, and audience strategy The PPC Manager role: As PPC Manager, you will take full ownership of all paid advertising activity across Google Ads, Microsoft Ads (Bing), and Meta. Working closely with the Head of eCommerce and wider marketing team, you will manage campaign performance, identify growth opportunities, and optimise revenue through careful management of key metrics including CTR, CPC, impression share, and ROAS. You will also play a key role in Shopping feed optimisation, audience segmentation, and Customer Match strategies, ensuring campaigns align with user lifecycle and intent. This role suits someone who enjoys deep analysis, structured experimentation, and uncovering performance insights from data while maintaining a strategic view of account growth. Key areas of focus include: Optimising paid search and Shopping campaigns for revenue and ROAS Improving CPC efficiency and impression share across non-brand campaigns Managing and improving product feeds for Shopping performance Developing audience and Customer Match strategies Running structured testing across bidding strategies, targeting, and creative Collaborating with internal teams to improve landing page performance and CRO Reporting insights and strategic recommendations to senior stakeholders PPC Manager essential skills: 5+ years experience managing Google Ads and Microsoft Ads campaigns Experience running Meta Ads campaigns across awareness and conversion objectives Strong experience scaling non-brand search and Shopping campaigns Deep understanding of bidding strategies, match types, Quality Score, and auction insights Experience with product feed optimisation and segmentation Knowledge of Customer Match Lists and audience targeting strategies Analytical mindset with strong data interpretation skills Experience running structured testing and experimentation frameworks To be considered Please either apply through this advert or email me directly via
Quality Assurance Process Manager Associate
Capital One Loughborough, Leicestershire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're b
May 26, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're b
Michael Page Finance
DCM Manager - Rare opportunity to join a FTSE 10
Michael Page Finance
The Corporate Finance Manager will assist the Head of Corporate Finance in managing all corporate finance matters, including advising on and delivering funding requirements across local, regional, and central functions. Client Details Our client is a globally recognised, FTSE 100-listed group, consistently ranked in the top 10 companies by market cap and regarded as a true heavyweight in international markets. With a workforce of c50,000 employees worldwide and operations spanning approximately 180 countries, the organisation has built one of the most extensive and diversified global footprints of any UK-listed business. Blending a long-established heritage with a bold transformation agenda, the business is actively reshaping its portfolio through sustained investment in innovation, new product categories, and emerging technologies to drive future growth. From a capital markets perspective, the group is a highly active and sophisticated debt issuer, with an established presence across global funding markets. It operates multiple financing platforms and routinely executes large-scale, multi-billion funding and refinancing transactions, managing a substantial debt portfolio. This is a business at the centre of global finance, offering employees exposure to complex funding strategies, high-profile transactions, and senior stakeholder engagement across international markets. Description Support delivery of the Group's financing strategy, leading on debt issuance across bank and capital markets, optimising existing structures, and proposing new funding approaches Develop structured and tax-efficient financing solutions, turning complex ideas into clear, actionable recommendations Partner on M&A transactions, shaping and executing tailored financing plans with a high level of ownership Monitor global debt markets, providing insight on funding conditions, investor appetite, and market trends to inform decision making Incorporate FX and interest rate considerations into financing plans, working closely with Financial Risk colleagues on practical solutions Provide analysis and insights for rating agency engagement, including capital structure and key credit metrics Own and maintain core Treasury policies and frameworks, including Financing Principles, WACC, and investment appraisal Profile A successful DCM Manager should have: Proven expertise in debt capital markets and financial management within the retail industry. A strong academic background in finance, accounting, or a related field. Excellent analytical and problem-solving skills. Proficiency in financial modelling and risk assessment tools. Strong communication and presentation skills for stakeholder engagement. Ability to work effectively under pressure and meet tight deadlines. Job Offer Competitive and evolving total rewards package, designed to attract and retain talent, support performance, and recognised externally for pay equity. Commitment to an inclusive, supportive culture, recognising diversity as essential to long-term success and transformation Comprehensive well being offering covering physical, emotional, financial, and social support, including healthcare, EAP services, fitness initiatives, and core benefits Strong family-friendly policies, including enhanced parental leave (minimum 16 weeks fully paid), return-to-work guarantees, and dedicated support for parents and carers Flexible working environment, with hybrid working as standard and additional options such as flexible hours, remote working, and part-time arrangements.
May 26, 2026
Full time
The Corporate Finance Manager will assist the Head of Corporate Finance in managing all corporate finance matters, including advising on and delivering funding requirements across local, regional, and central functions. Client Details Our client is a globally recognised, FTSE 100-listed group, consistently ranked in the top 10 companies by market cap and regarded as a true heavyweight in international markets. With a workforce of c50,000 employees worldwide and operations spanning approximately 180 countries, the organisation has built one of the most extensive and diversified global footprints of any UK-listed business. Blending a long-established heritage with a bold transformation agenda, the business is actively reshaping its portfolio through sustained investment in innovation, new product categories, and emerging technologies to drive future growth. From a capital markets perspective, the group is a highly active and sophisticated debt issuer, with an established presence across global funding markets. It operates multiple financing platforms and routinely executes large-scale, multi-billion funding and refinancing transactions, managing a substantial debt portfolio. This is a business at the centre of global finance, offering employees exposure to complex funding strategies, high-profile transactions, and senior stakeholder engagement across international markets. Description Support delivery of the Group's financing strategy, leading on debt issuance across bank and capital markets, optimising existing structures, and proposing new funding approaches Develop structured and tax-efficient financing solutions, turning complex ideas into clear, actionable recommendations Partner on M&A transactions, shaping and executing tailored financing plans with a high level of ownership Monitor global debt markets, providing insight on funding conditions, investor appetite, and market trends to inform decision making Incorporate FX and interest rate considerations into financing plans, working closely with Financial Risk colleagues on practical solutions Provide analysis and insights for rating agency engagement, including capital structure and key credit metrics Own and maintain core Treasury policies and frameworks, including Financing Principles, WACC, and investment appraisal Profile A successful DCM Manager should have: Proven expertise in debt capital markets and financial management within the retail industry. A strong academic background in finance, accounting, or a related field. Excellent analytical and problem-solving skills. Proficiency in financial modelling and risk assessment tools. Strong communication and presentation skills for stakeholder engagement. Ability to work effectively under pressure and meet tight deadlines. Job Offer Competitive and evolving total rewards package, designed to attract and retain talent, support performance, and recognised externally for pay equity. Commitment to an inclusive, supportive culture, recognising diversity as essential to long-term success and transformation Comprehensive well being offering covering physical, emotional, financial, and social support, including healthcare, EAP services, fitness initiatives, and core benefits Strong family-friendly policies, including enhanced parental leave (minimum 16 weeks fully paid), return-to-work guarantees, and dedicated support for parents and carers Flexible working environment, with hybrid working as standard and additional options such as flexible hours, remote working, and part-time arrangements.
Process Manager - Financial Support
Capital One Derby, Derbyshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place - and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you'll be doing Process Managers have the opportunity to: Participate in Capital One's process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes Analysing and improving existing processes to ensure consistently great customer outcomes Ensuring that processes are compliant with enterprise standards and regulations Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we're looking for A keen attention to detail, to be able to understand key operational processes, systems and technology An understanding of Collections processes are preferred Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developin
May 26, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place - and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you'll be doing Process Managers have the opportunity to: Participate in Capital One's process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes Analysing and improving existing processes to ensure consistently great customer outcomes Ensuring that processes are compliant with enterprise standards and regulations Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we're looking for A keen attention to detail, to be able to understand key operational processes, systems and technology An understanding of Collections processes are preferred Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developin
Pertemps Newcastle
Recruitment Business Partner
Pertemps Newcastle East Boldon, Tyne And Wear
Job Description Recruitment Business Partner (Maternity Cover) Company: Northern Powergrid Recruitment Partner: Pertemps Location: Sunderland, Office Based Contract Type: Fixed Term/temporary (Maternity Cover) Hours: 37 hours per week, Monday to Friday About the Role Pertemps are proud to be supporting Northern Powergrid in the recruitment of a Recruitment Business Partner on a fixed-term maternity cover contract. This is a key role supporting recruitment and workforce planning within Contact Centre operations, ensuring high-quality talent is attracted, assessed, and onboarded to meet business demand. The successful candidate will work closely with internal stakeholders and external partners to deliver an effective recruitment and training pipeline, helping maintain excellent customer service standards. Key Responsibilities Recruitment & Workforce Planning Manage end-to-end high-volume recruitment campaigns for Contact Centre roles. Coordinate recruitment activity to meet operational workforce demands. Support hiring managers with workforce planning and recruitment timelines. Ensure an excellent candidate experience throughout the recruitment journey. Build strong working relationships with managers and key stakeholders across the business. Provide regular updates on recruitment progress, market insights, and hiring challenges. Collaborate with internal teams including HR, Operations, and Learning & Development. Organise, schedule, and manage assessment centres for Contact Centre candidates. Coordinate interview panels, candidate communications, and venue logistics. Ensure a professional, fair, and efficient selection process. Review outcomes and recommend process improvements. Manage the working relationship with Beacon of Light Foundation to support candidate training and development initiatives. Coordinate training opportunities that prepare candidates for employment. Promote community engagement and employability pathways through partnership programmes. Maintain accurate recruitment records and candidate data. Produce regular recruitment and activity reports. Ensure compliance with internal policies and employment legislation. About You We are looking for someone who has: Previous experience in recruitment, HR, or business partnering roles Experience managing high-volume recruitment campaigns. Strong stakeholder management and relationship-building skills. Experience organising assessment centres or recruitment events. Excellent organisational and planning skills. Strong communication skills, both written and verbal. Ability to manage multiple priorities in a fast-paced environment. Good working knowledge of Microsoft Office systems. Desirable Skills Experience working within customer service or Contact Centre environments. Knowledge of training, employability, or community partnership programmes. Experience with applicant tracking systems. How to Apply If you are highly organised, people-focused, and thrive in a busy environment, please apply below or contact Angela Sinton for more information
May 26, 2026
Seasonal
Job Description Recruitment Business Partner (Maternity Cover) Company: Northern Powergrid Recruitment Partner: Pertemps Location: Sunderland, Office Based Contract Type: Fixed Term/temporary (Maternity Cover) Hours: 37 hours per week, Monday to Friday About the Role Pertemps are proud to be supporting Northern Powergrid in the recruitment of a Recruitment Business Partner on a fixed-term maternity cover contract. This is a key role supporting recruitment and workforce planning within Contact Centre operations, ensuring high-quality talent is attracted, assessed, and onboarded to meet business demand. The successful candidate will work closely with internal stakeholders and external partners to deliver an effective recruitment and training pipeline, helping maintain excellent customer service standards. Key Responsibilities Recruitment & Workforce Planning Manage end-to-end high-volume recruitment campaigns for Contact Centre roles. Coordinate recruitment activity to meet operational workforce demands. Support hiring managers with workforce planning and recruitment timelines. Ensure an excellent candidate experience throughout the recruitment journey. Build strong working relationships with managers and key stakeholders across the business. Provide regular updates on recruitment progress, market insights, and hiring challenges. Collaborate with internal teams including HR, Operations, and Learning & Development. Organise, schedule, and manage assessment centres for Contact Centre candidates. Coordinate interview panels, candidate communications, and venue logistics. Ensure a professional, fair, and efficient selection process. Review outcomes and recommend process improvements. Manage the working relationship with Beacon of Light Foundation to support candidate training and development initiatives. Coordinate training opportunities that prepare candidates for employment. Promote community engagement and employability pathways through partnership programmes. Maintain accurate recruitment records and candidate data. Produce regular recruitment and activity reports. Ensure compliance with internal policies and employment legislation. About You We are looking for someone who has: Previous experience in recruitment, HR, or business partnering roles Experience managing high-volume recruitment campaigns. Strong stakeholder management and relationship-building skills. Experience organising assessment centres or recruitment events. Excellent organisational and planning skills. Strong communication skills, both written and verbal. Ability to manage multiple priorities in a fast-paced environment. Good working knowledge of Microsoft Office systems. Desirable Skills Experience working within customer service or Contact Centre environments. Knowledge of training, employability, or community partnership programmes. Experience with applicant tracking systems. How to Apply If you are highly organised, people-focused, and thrive in a busy environment, please apply below or contact Angela Sinton for more information
South East Water
Finance Business Partner
South East Water Snodland, Kent
Summary: Reporting to the Financial Performance Manager, this role is responsible for acting as a strategic financial business partner to the senior management team. This role will be both responsible and accountable for providing insightful financial information, advice and guidance to guide both decision making, drive efficiency and mitigate risk across all project activities. This role will collaborate with and influence senior managers and cross functional teams through robust professional advice and guidance to deliver operational and financial efficiencies through strategic initiatives and new ways of working. This ensures the organisation can manage its costs effectively whilst improving efficiency in a complex and evolving industry. Main Responsibilities Lead strategic financial planning, budgeting and forecasting processes to align with corporate objectives, internal controls, and compliance with all regulatory standards. Provide strategic financial analysis with commentary insights to influence key business decisions, enhance operational efficiency, and optimise performance across the organisation. Define, track and analyse financial key performance indicators (KPIs) and metrics, supporting insights that drive accountability and continuous improvement. Drive value creation by providing expert financial and commercial support during contract negotiations and the execution of commercial strategies. Develop and present dynamic financial templates with forecast scenario based analysis to help the business prepare for various potential outcomes and navigate uncertainty. Conduct rigorous feasibility studies to evaluate and inform the adoption of new finance and operational processes, ensuring they deliver measurable returns. Lead and champion key business transformation initiatives, including digital and automation projects, to enhance reporting capabilities and operational efficiency. Act as a trusted financial advisor to senior management and cross-functional teams, translating complex financial data into actionable business insights. Ensure the integrity of financial data and systems by maintaining a robust internal controls framework and ensuring strict compliance with all regulatory and accounting standards. Proactively collaborate with internal and external auditors to manage and mitigate financial risks, ensuring transparency and accuracy in all financial reporting. Help motivate a high-performing finance team, fostering a culture of innovation, continuous improvement, and professional growth. Mentor and support junior members of the management accounting team, empowering them to adapt existing processes to optimise and drive productive business discussions within the senior management team. Elevate the organisation's financial acumen by designing and delivering targeted training programs. You'll Need: Qualifications/Skills/Experience Fully qualified accounting qualification (CIMA, ACCA, ACA). The ability to review complex financial data, conduct in-depth variance analysis, and leverage expertise in tools like Workday Finance and advanced Excel. A deep intellectual curiosity to understand business operations, commercial drivers and market dynamics - and the ability to translate that into understandable actions for your customer group - enabling you to directly link financial data to strategically beneficial business outcomes. The ability to anticipate future challenges and opportunities and develop a proactive, solutions oriented mindset to solve complex problems and navigate ambiguity whilst ensuring your client group is kept informed, involved and supported in their work. Exceptional verbal and written communication skills to present complex financial information with authority and confidence. Proven ability to build strong relationships, influence key stakeholders, and negotiate effectively without direct authority, acting as a trusted advisor to the business. Championing Lean and Six Sigma methodologies to help identify and implement process improvements that drive efficiency and reduce waste. The proven ability to support the delivery of complex projects, including finance transformation, process improvement initiatives, and system implementations, by driving change and managing cross-functional teams. Extensive and demonstrably successful experience in a strategic finance business partner role, driving key business decisions and influencing return on investment outcomes. Expertise in leading and managing end-to-end financial planning cycles, including long-range strategic planning, annual budgeting, and rolling forecasts. Proven experience of leading and delivering cross-functional projects, ideally with exposure to capital projects, to improve efficiency and reduce costs. Proven ability to develop and inspire a team of finance professionals and foster a high-performance culture. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £60,000 - £65,000 p.a. (dependent on experience)
May 26, 2026
Full time
Summary: Reporting to the Financial Performance Manager, this role is responsible for acting as a strategic financial business partner to the senior management team. This role will be both responsible and accountable for providing insightful financial information, advice and guidance to guide both decision making, drive efficiency and mitigate risk across all project activities. This role will collaborate with and influence senior managers and cross functional teams through robust professional advice and guidance to deliver operational and financial efficiencies through strategic initiatives and new ways of working. This ensures the organisation can manage its costs effectively whilst improving efficiency in a complex and evolving industry. Main Responsibilities Lead strategic financial planning, budgeting and forecasting processes to align with corporate objectives, internal controls, and compliance with all regulatory standards. Provide strategic financial analysis with commentary insights to influence key business decisions, enhance operational efficiency, and optimise performance across the organisation. Define, track and analyse financial key performance indicators (KPIs) and metrics, supporting insights that drive accountability and continuous improvement. Drive value creation by providing expert financial and commercial support during contract negotiations and the execution of commercial strategies. Develop and present dynamic financial templates with forecast scenario based analysis to help the business prepare for various potential outcomes and navigate uncertainty. Conduct rigorous feasibility studies to evaluate and inform the adoption of new finance and operational processes, ensuring they deliver measurable returns. Lead and champion key business transformation initiatives, including digital and automation projects, to enhance reporting capabilities and operational efficiency. Act as a trusted financial advisor to senior management and cross-functional teams, translating complex financial data into actionable business insights. Ensure the integrity of financial data and systems by maintaining a robust internal controls framework and ensuring strict compliance with all regulatory and accounting standards. Proactively collaborate with internal and external auditors to manage and mitigate financial risks, ensuring transparency and accuracy in all financial reporting. Help motivate a high-performing finance team, fostering a culture of innovation, continuous improvement, and professional growth. Mentor and support junior members of the management accounting team, empowering them to adapt existing processes to optimise and drive productive business discussions within the senior management team. Elevate the organisation's financial acumen by designing and delivering targeted training programs. You'll Need: Qualifications/Skills/Experience Fully qualified accounting qualification (CIMA, ACCA, ACA). The ability to review complex financial data, conduct in-depth variance analysis, and leverage expertise in tools like Workday Finance and advanced Excel. A deep intellectual curiosity to understand business operations, commercial drivers and market dynamics - and the ability to translate that into understandable actions for your customer group - enabling you to directly link financial data to strategically beneficial business outcomes. The ability to anticipate future challenges and opportunities and develop a proactive, solutions oriented mindset to solve complex problems and navigate ambiguity whilst ensuring your client group is kept informed, involved and supported in their work. Exceptional verbal and written communication skills to present complex financial information with authority and confidence. Proven ability to build strong relationships, influence key stakeholders, and negotiate effectively without direct authority, acting as a trusted advisor to the business. Championing Lean and Six Sigma methodologies to help identify and implement process improvements that drive efficiency and reduce waste. The proven ability to support the delivery of complex projects, including finance transformation, process improvement initiatives, and system implementations, by driving change and managing cross-functional teams. Extensive and demonstrably successful experience in a strategic finance business partner role, driving key business decisions and influencing return on investment outcomes. Expertise in leading and managing end-to-end financial planning cycles, including long-range strategic planning, annual budgeting, and rolling forecasts. Proven experience of leading and delivering cross-functional projects, ideally with exposure to capital projects, to improve efficiency and reduce costs. Proven ability to develop and inspire a team of finance professionals and foster a high-performance culture. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £60,000 - £65,000 p.a. (dependent on experience)
Process Manager - Financial Support
Capital One Nottingham, Nottinghamshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place - and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you'll be doing Process Managers have the opportunity to: Participate in Capital One's process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes Analysing and improving existing processes to ensure consistently great customer outcomes Ensuring that processes are compliant with enterprise standards and regulations Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we're looking for A keen attention to detail, to be able to understand key operational processes, systems and technology An understanding of Collections processes are preferred Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developin
May 26, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place - and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you'll be doing Process Managers have the opportunity to: Participate in Capital One's process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes Analysing and improving existing processes to ensure consistently great customer outcomes Ensuring that processes are compliant with enterprise standards and regulations Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we're looking for A keen attention to detail, to be able to understand key operational processes, systems and technology An understanding of Collections processes are preferred Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developin
Saint-Gobain
National Account Manager
Saint-Gobain Loughborough, Leicestershire
At Saint-Gobain, we're looking for a National Account Manager to drive sales growth, manage key accounts and build lasting relationships that deliver results across our British Gypsum & Isover brands. This is a commercially focused, customer-centric role where you'll take ownership of your account portfolio, developing strategic sales plans, influencing buying decisions at head office and regional level, and working collaboratively across teams to grow market share and profitability. You'll be joining a close-knit, highly supportive team within a large organisation that has significant market presence and a real focus on growth, both in expanding the product range and increasing sales. This is a national based role, with extensive travel requirements, as such successful candidates should possess a full UK driving license. What we're looking for: Commercial awareness and analytical thinking, comfortable working with data, spotting trends and using insight to drive decisions and account performance Strong relationship-building and stakeholder management skills, with the confidence to influence and communicate at all levels Excellent organisation and attention to detail, able to manage multiple accounts, priorities and deadlines with accuracy and professionalism A results-driven mindset with genuine ambition, accountability, and the drive to identify and act on growth opportunities Resilience and adaptability, able to stay positive under pressure, learn quickly, and flex to changing priorities in a fast-paced environment Proactive ownership, someone who brings ideas and solutions rather than waiting for direction What you'll be doing: Develop and manage a strategic sales plan for your specified accounts, aligned to overall business strategy and delivering against joint objectives Drive annual revenue, volume targets across your account portfolio Build and maintain strong relationships with head office and regional contacts, creating preference for our brands and products Manage and add value to national agreements through regular business reviews Work with allocated accounts to implement a marketing and merchandising plan and arranging promotional activity Identify and secure new business opportunities within your account Interpret sales data, identify trends, and translate insights into actionable plans that support performance and decision-making Are Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person - we look forward to hearing from you!
May 26, 2026
Full time
At Saint-Gobain, we're looking for a National Account Manager to drive sales growth, manage key accounts and build lasting relationships that deliver results across our British Gypsum & Isover brands. This is a commercially focused, customer-centric role where you'll take ownership of your account portfolio, developing strategic sales plans, influencing buying decisions at head office and regional level, and working collaboratively across teams to grow market share and profitability. You'll be joining a close-knit, highly supportive team within a large organisation that has significant market presence and a real focus on growth, both in expanding the product range and increasing sales. This is a national based role, with extensive travel requirements, as such successful candidates should possess a full UK driving license. What we're looking for: Commercial awareness and analytical thinking, comfortable working with data, spotting trends and using insight to drive decisions and account performance Strong relationship-building and stakeholder management skills, with the confidence to influence and communicate at all levels Excellent organisation and attention to detail, able to manage multiple accounts, priorities and deadlines with accuracy and professionalism A results-driven mindset with genuine ambition, accountability, and the drive to identify and act on growth opportunities Resilience and adaptability, able to stay positive under pressure, learn quickly, and flex to changing priorities in a fast-paced environment Proactive ownership, someone who brings ideas and solutions rather than waiting for direction What you'll be doing: Develop and manage a strategic sales plan for your specified accounts, aligned to overall business strategy and delivering against joint objectives Drive annual revenue, volume targets across your account portfolio Build and maintain strong relationships with head office and regional contacts, creating preference for our brands and products Manage and add value to national agreements through regular business reviews Work with allocated accounts to implement a marketing and merchandising plan and arranging promotional activity Identify and secure new business opportunities within your account Interpret sales data, identify trends, and translate insights into actionable plans that support performance and decision-making Are Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person - we look forward to hearing from you!
Process Manager - Financial Support
Capital One Loughborough, Leicestershire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place - and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you'll be doing Process Managers have the opportunity to: Participate in Capital One's process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes Analysing and improving existing processes to ensure consistently great customer outcomes Ensuring that processes are compliant with enterprise standards and regulations Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we're looking for A keen attention to detail, to be able to understand key operational processes, systems and technology An understanding of Collections processes are preferred Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developin
May 25, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place - and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you'll be doing Process Managers have the opportunity to: Participate in Capital One's process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes Analysing and improving existing processes to ensure consistently great customer outcomes Ensuring that processes are compliant with enterprise standards and regulations Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we're looking for A keen attention to detail, to be able to understand key operational processes, systems and technology An understanding of Collections processes are preferred Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developin
RG Setsquare
Facilities Management Pricing Manager
RG Setsquare
Commercial Pricing Manager - Soft FM Hybrid / Home-Based (UK Wide) We're working with a leading facilities management provider with a strong UK presence and a reputation for delivering complex, high-value service solutions across both public and private sectors. Due to continued growth and a strong pipeline of work, they're looking to appoint a commercial pricing specialist to join their established bid and commercial function. This is a key hire for the business, sitting at the heart of the bid team and playing a critical role in shaping commercially competitive, data-driven solutions across soft FM services. The Role As a Commercial Pricing Analyst, you'll take ownership of pricing and financial modelling across a range of bids and tenders, supporting both new business and contract retention opportunities. You'll work closely with bid managers, operational teams and senior stakeholders to build robust, competitive cost models that balance commerciality with deliverability. Key responsibilities include: Leading pricing and financial modelling across soft FM bids Developing bottom-up and top-down cost models Producing P&Ls, cashflows and commercial summaries Identifying risks, opportunities and cost drivers within tenders Supporting bid strategy with data-driven insights and benchmarking Acting as the key commercial interface across operations, procurement and finance Ensuring all pricing submissions are accurate, compliant and commercially competitive What We're Looking For Proven experience in pricing / estimating within Facilities Management Strong exposure to Soft FM services (cleaning, catering, security, waste etc.) Solid financial modelling skills (P&L, cashflow, Excel-based modelling) Experience supporting bids / tenders in a commercial or analytical capacity Strong understanding of different pricing methodologies (bottom-up, top-down) Ability to analyse complex data and translate it into clear commercial strategies Confident stakeholder engagement across operational and commercial teams Why Apply? Work on high-value, complex bids with real commercial impact Join a well-established pricing function with strong leadership Flexible / hybrid working model Clear progression within a growing commercial team Exposure to a broad range of sectors and clients If you're currently working in FM pricing, estimating or commercial analysis and want to step into a more strategic, bid-focused role - this is a strong opportunity to do so. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
May 25, 2026
Full time
Commercial Pricing Manager - Soft FM Hybrid / Home-Based (UK Wide) We're working with a leading facilities management provider with a strong UK presence and a reputation for delivering complex, high-value service solutions across both public and private sectors. Due to continued growth and a strong pipeline of work, they're looking to appoint a commercial pricing specialist to join their established bid and commercial function. This is a key hire for the business, sitting at the heart of the bid team and playing a critical role in shaping commercially competitive, data-driven solutions across soft FM services. The Role As a Commercial Pricing Analyst, you'll take ownership of pricing and financial modelling across a range of bids and tenders, supporting both new business and contract retention opportunities. You'll work closely with bid managers, operational teams and senior stakeholders to build robust, competitive cost models that balance commerciality with deliverability. Key responsibilities include: Leading pricing and financial modelling across soft FM bids Developing bottom-up and top-down cost models Producing P&Ls, cashflows and commercial summaries Identifying risks, opportunities and cost drivers within tenders Supporting bid strategy with data-driven insights and benchmarking Acting as the key commercial interface across operations, procurement and finance Ensuring all pricing submissions are accurate, compliant and commercially competitive What We're Looking For Proven experience in pricing / estimating within Facilities Management Strong exposure to Soft FM services (cleaning, catering, security, waste etc.) Solid financial modelling skills (P&L, cashflow, Excel-based modelling) Experience supporting bids / tenders in a commercial or analytical capacity Strong understanding of different pricing methodologies (bottom-up, top-down) Ability to analyse complex data and translate it into clear commercial strategies Confident stakeholder engagement across operational and commercial teams Why Apply? Work on high-value, complex bids with real commercial impact Join a well-established pricing function with strong leadership Flexible / hybrid working model Clear progression within a growing commercial team Exposure to a broad range of sectors and clients If you're currently working in FM pricing, estimating or commercial analysis and want to step into a more strategic, bid-focused role - this is a strong opportunity to do so. RG Setsquare is acting as an Employment Agency in relation to this vacancy.

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