Overview We are seeking a highly skilled and motivated Sous Chef to join our dynamic culinary team. The ideal candidate will possess strong leadership qualities, extensive culinary experience, and a passion for delivering exceptional food and service. This role offers an exciting opportunity to contribute to a reputable establishment, ensuring the highest standards of food quality, safety, and team management are maintained at all times. The successful applicant will be responsible for supporting the Head Chef in daily kitchen operations, supervising staff, and maintaining a positive working environment. Duties Assist in the preparation and presentation of high-quality dishes in accordance with established recipes and standards Supervise and manage kitchen staff, ensuring efficient workflow and adherence to safety protocols Oversee food production processes, ensuring consistency and excellence in every dish served Monitor food safety standards and hygiene practices within the kitchen environment Coordinate with front-of-house teams to ensure smooth service delivery Manage inventory levels, order supplies, and minimise waste to optimise kitchen operations Train and mentor junior kitchen staff to develop their skills and knowledge Maintain cleanliness and organisation of all kitchen areas in compliance with health regulations Support menu development by suggesting new ideas based on current trends and customer preferences Experience Proven supervising experience within a professional kitchen environment Extensive background in food production, cooking, and food preparation Demonstrable team management skills with the ability to lead a diverse group of staff effectively Strong knowledge of food safety regulations and best practices in hospitality settings Previous restaurant experience is essential, with a focus on high standards of service excellence Experience in serving customers directly is advantageous but not mandatory A comprehensive understanding of culinary techniques across various cuisines is desirable Prior experience working in fast-paced hospitality environments will be highly regarded This role offers an engaging opportunity for passionate culinary professionals eager to advance their careers within a supportive team dedicated to excellence. Job Types: Full-time, Permanent Pay: £25,986.54-£31,000.00 per year Benefits: Company pension Employee discount Work Location: In person
Jun 20, 2026
Full time
Overview We are seeking a highly skilled and motivated Sous Chef to join our dynamic culinary team. The ideal candidate will possess strong leadership qualities, extensive culinary experience, and a passion for delivering exceptional food and service. This role offers an exciting opportunity to contribute to a reputable establishment, ensuring the highest standards of food quality, safety, and team management are maintained at all times. The successful applicant will be responsible for supporting the Head Chef in daily kitchen operations, supervising staff, and maintaining a positive working environment. Duties Assist in the preparation and presentation of high-quality dishes in accordance with established recipes and standards Supervise and manage kitchen staff, ensuring efficient workflow and adherence to safety protocols Oversee food production processes, ensuring consistency and excellence in every dish served Monitor food safety standards and hygiene practices within the kitchen environment Coordinate with front-of-house teams to ensure smooth service delivery Manage inventory levels, order supplies, and minimise waste to optimise kitchen operations Train and mentor junior kitchen staff to develop their skills and knowledge Maintain cleanliness and organisation of all kitchen areas in compliance with health regulations Support menu development by suggesting new ideas based on current trends and customer preferences Experience Proven supervising experience within a professional kitchen environment Extensive background in food production, cooking, and food preparation Demonstrable team management skills with the ability to lead a diverse group of staff effectively Strong knowledge of food safety regulations and best practices in hospitality settings Previous restaurant experience is essential, with a focus on high standards of service excellence Experience in serving customers directly is advantageous but not mandatory A comprehensive understanding of culinary techniques across various cuisines is desirable Prior experience working in fast-paced hospitality environments will be highly regarded This role offers an engaging opportunity for passionate culinary professionals eager to advance their careers within a supportive team dedicated to excellence. Job Types: Full-time, Permanent Pay: £25,986.54-£31,000.00 per year Benefits: Company pension Employee discount Work Location: In person
Ernest Gordon Recruitment Limited
Bristol, Gloucestershire
Business Development Manager (Valves / Pumps / Compressors) 55,000 - 60,000 + Progression + Training + Share Scheme Options + Company Benefits Bristol Do you have a background selling Valves, Pumps, Compressors or similar? Are you a Business Development or Sals professional looking for a brand-new role where you will spearhead the growth and market introduction of an ambitious start-up company with an industry-changing product, where you can mould the role into your own and progress into leadership long-term? This company are in the development stages of producing a market-changing product for the industrial, energy and aerospace sector. Since its conception in 2018, it has gone from strength to strength winning government contracts and have now received more funding to help them take the next step. They are now undertaking another wave of new product development and are looking for someone with a Technical Sales background to take them to another level. This exciting role, will see you responsible for building the companies future pipeline of customers, assisting the development team to build a product that customers need, run demonstrations, conduct market research and build a repeatable sales process for future scale. This is a Monday to Friday role, split between office base and customer visits. This role would suit a Business Development or Sales professional with a background in Mechanical Engineering or Fluid systems such as valves, pumps or compressors, looking for a role where you can truly make a difference and build a role with an ambitious start-up. The Role: Reviewing market intelligence and strategies Meeting future customers of the business to understand product needs Building a pipeline of future orders Pitching using product demos, trial setups and pilot programs The Person: Business Development, Sales background or similar Background selling Valves, Pumps or Compressors Commutable to Bristol Reference: 24678J If this role sounds right for you, click 'apply now' to submit your updated CV. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds. The salary stated serves as a guideline, with final remuneration depending on your skills, qualifications, and level of experience. Ernest Gordon Recruitment Limited operates as an employment agency for permanent positions and an employment business for temporary placements. By applying, you agree to our Terms & Conditions, Privacy Policy, and Disclaimers, available on our website.
Jun 20, 2026
Full time
Business Development Manager (Valves / Pumps / Compressors) 55,000 - 60,000 + Progression + Training + Share Scheme Options + Company Benefits Bristol Do you have a background selling Valves, Pumps, Compressors or similar? Are you a Business Development or Sals professional looking for a brand-new role where you will spearhead the growth and market introduction of an ambitious start-up company with an industry-changing product, where you can mould the role into your own and progress into leadership long-term? This company are in the development stages of producing a market-changing product for the industrial, energy and aerospace sector. Since its conception in 2018, it has gone from strength to strength winning government contracts and have now received more funding to help them take the next step. They are now undertaking another wave of new product development and are looking for someone with a Technical Sales background to take them to another level. This exciting role, will see you responsible for building the companies future pipeline of customers, assisting the development team to build a product that customers need, run demonstrations, conduct market research and build a repeatable sales process for future scale. This is a Monday to Friday role, split between office base and customer visits. This role would suit a Business Development or Sales professional with a background in Mechanical Engineering or Fluid systems such as valves, pumps or compressors, looking for a role where you can truly make a difference and build a role with an ambitious start-up. The Role: Reviewing market intelligence and strategies Meeting future customers of the business to understand product needs Building a pipeline of future orders Pitching using product demos, trial setups and pilot programs The Person: Business Development, Sales background or similar Background selling Valves, Pumps or Compressors Commutable to Bristol Reference: 24678J If this role sounds right for you, click 'apply now' to submit your updated CV. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds. The salary stated serves as a guideline, with final remuneration depending on your skills, qualifications, and level of experience. Ernest Gordon Recruitment Limited operates as an employment agency for permanent positions and an employment business for temporary placements. By applying, you agree to our Terms & Conditions, Privacy Policy, and Disclaimers, available on our website.
Your new company A new opportunity to work in the social housing sector. The Head of Repairs and Maintenance will lead the delivery of a truly customer-focused repairs and maintenance management service. The role is specifically responsible for our directly delivering responsive and vacant home repair services. You will work with the Director of Homes and the Heads of Customer to ensure customers remain at the heart of the organisation and that we deliver on our regulatory, compliance and value for money requirements. Key to this role will be effective communications with customers, stakeholders, and colleagues, along with strong leadership and performance management. You will manage a team including Voids Manager, Habitations Manager and two maintenance managers. This is a 12 months FTC. Provide authentic, inspirational, and innovative leadership to provide an efficient, consistent, and right first-time customer experience. Responsibility for the delivery of responsive and vacant home repair services, work planning and scheduling, and works in relation to the Housing Disrepair & Habitation Act. Work collaboratively with senior management team to deliver operational plans to drive improvements in key corporate performance targets. Oversee the operational performance and delivery of the service for both directly employed colleagues and subcontractor resources to the agreed service standards. Insight into action - Implementation of strategies, policies and procedures relating to pre-emptive solutions for customers. Ensure full compliance with health and safety legislation and robust procurement and contract management systems. Ensures that disaster management, business continuity and other emergency plans are in place for the services under your control, and you continually review these with colleagues to cover the appropriate range of scenarios. Ensure compliance in respect of governance and adherence to relevant statutory and regulatory provisions. Manage risks associated with areas under the jobholder's control. Prepare, manage and control budgets, ensuring value for money is achieved and that expenditure is approved, questioned and controlled in line with agreed procedure. Ensure that the service delivered is in line with the requirements of customers and that the customer's voice is heard. About you: Substantial Repairs and Maintenance experience in a customer-facing environment. Experience in leading, managing, motivating, and developing people and teams by providing clear goals and direction through effective and regular performance management. Can confidently communicate and influence across the range of the organisation (up to Exec level) and externally, including presentations and report writing. Able to constructively challenge and give/receive feedback to all stakeholders about all areas of the business. Sound demonstrable financial & business acumen skills including management of budgets, risks and robust project management. Ability to manage, interpret and manipulate large, complex data sets, produce high quality reports and decide future action/strategy. Extensive experience of Health, Safety, compliance and within the housing sector and / or commercial property sector. Significant experience of the Housing Health and Safety rating system (HHSRS), disrepair and the Human Habitation Act 2018. Benefits: - Agile working - 57,014 to 63,349 salary - 30 days holiday plus bank holidays. Increases with length of service - Free health cover - Buy and sell holidays What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 20, 2026
Contractor
Your new company A new opportunity to work in the social housing sector. The Head of Repairs and Maintenance will lead the delivery of a truly customer-focused repairs and maintenance management service. The role is specifically responsible for our directly delivering responsive and vacant home repair services. You will work with the Director of Homes and the Heads of Customer to ensure customers remain at the heart of the organisation and that we deliver on our regulatory, compliance and value for money requirements. Key to this role will be effective communications with customers, stakeholders, and colleagues, along with strong leadership and performance management. You will manage a team including Voids Manager, Habitations Manager and two maintenance managers. This is a 12 months FTC. Provide authentic, inspirational, and innovative leadership to provide an efficient, consistent, and right first-time customer experience. Responsibility for the delivery of responsive and vacant home repair services, work planning and scheduling, and works in relation to the Housing Disrepair & Habitation Act. Work collaboratively with senior management team to deliver operational plans to drive improvements in key corporate performance targets. Oversee the operational performance and delivery of the service for both directly employed colleagues and subcontractor resources to the agreed service standards. Insight into action - Implementation of strategies, policies and procedures relating to pre-emptive solutions for customers. Ensure full compliance with health and safety legislation and robust procurement and contract management systems. Ensures that disaster management, business continuity and other emergency plans are in place for the services under your control, and you continually review these with colleagues to cover the appropriate range of scenarios. Ensure compliance in respect of governance and adherence to relevant statutory and regulatory provisions. Manage risks associated with areas under the jobholder's control. Prepare, manage and control budgets, ensuring value for money is achieved and that expenditure is approved, questioned and controlled in line with agreed procedure. Ensure that the service delivered is in line with the requirements of customers and that the customer's voice is heard. About you: Substantial Repairs and Maintenance experience in a customer-facing environment. Experience in leading, managing, motivating, and developing people and teams by providing clear goals and direction through effective and regular performance management. Can confidently communicate and influence across the range of the organisation (up to Exec level) and externally, including presentations and report writing. Able to constructively challenge and give/receive feedback to all stakeholders about all areas of the business. Sound demonstrable financial & business acumen skills including management of budgets, risks and robust project management. Ability to manage, interpret and manipulate large, complex data sets, produce high quality reports and decide future action/strategy. Extensive experience of Health, Safety, compliance and within the housing sector and / or commercial property sector. Significant experience of the Housing Health and Safety rating system (HHSRS), disrepair and the Human Habitation Act 2018. Benefits: - Agile working - 57,014 to 63,349 salary - 30 days holiday plus bank holidays. Increases with length of service - Free health cover - Buy and sell holidays What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Service Desk Manager 2 days onsite 300 a day Inside IR35 3-6 Months The Service Desk Manager is responsible for ensuring the delivery of high-quality, responsive IT support to staff across a geographically dispersed organisation.The role combines operational leadership with ownership of service performance reporting and KPI management. The postholder will ensure accurate and meaningful reporting of service metrics, contributing to wider IT operational dashboards.The Service Desk Manager will also support ongoing IT service management maturity initiatives, including contributing to discussions about future ITSM tooling. Key Responsibilities Lead and manage Level 1 and Level 2 Service Desk analysts. Ensure effective handling of incidents and service requests in line with SLAs. Monitor workload distribution and ensure efficient ticket progression. Act as an escalation point for high-priority incidents during business hours. Maintain clear communication standards and a strong customer service culture. ITSM Tooling & Process Improvement Ensure effective use of the current ITSM and Call centre platforms (Hornbill, 8x8). Drive continuous improvement initiatives. Contribute to evaluation of modern ITSM tools (e.g. ServiceNow). Ensure Service Desk processes align with ITIL best practice. Conduct supplier performance review meetings Support compliance with safeguarding, GDPR, and information security requirements Work collaboratively with infrastructure teams and third-party suppliers to ensure seamless service delivery. Essential Skills & Experience Strong team leadership skills and experience Proven experience in a service desk or IT support role with hands-on diagnosis and troubleshooting. Strong customer service orientation with excellent communication skills. Working knowledge of PowerBI, Windows 11, Office 365, Active Directory, and common desktop applications. Experience using IT service management tools (e.g., Hornbill, ServiceNow). Ability to manage multiple tasks and prioritise effectively in a fast-paced environment. Understanding of ITIL principles and service management best practices. Desirable ITIL certification. Experience with Microsoft Intune, Azure AD, and endpoint management. Data processing and reporting skills Experience supporting hybrid working environments and remote users. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 20, 2026
Contractor
Service Desk Manager 2 days onsite 300 a day Inside IR35 3-6 Months The Service Desk Manager is responsible for ensuring the delivery of high-quality, responsive IT support to staff across a geographically dispersed organisation.The role combines operational leadership with ownership of service performance reporting and KPI management. The postholder will ensure accurate and meaningful reporting of service metrics, contributing to wider IT operational dashboards.The Service Desk Manager will also support ongoing IT service management maturity initiatives, including contributing to discussions about future ITSM tooling. Key Responsibilities Lead and manage Level 1 and Level 2 Service Desk analysts. Ensure effective handling of incidents and service requests in line with SLAs. Monitor workload distribution and ensure efficient ticket progression. Act as an escalation point for high-priority incidents during business hours. Maintain clear communication standards and a strong customer service culture. ITSM Tooling & Process Improvement Ensure effective use of the current ITSM and Call centre platforms (Hornbill, 8x8). Drive continuous improvement initiatives. Contribute to evaluation of modern ITSM tools (e.g. ServiceNow). Ensure Service Desk processes align with ITIL best practice. Conduct supplier performance review meetings Support compliance with safeguarding, GDPR, and information security requirements Work collaboratively with infrastructure teams and third-party suppliers to ensure seamless service delivery. Essential Skills & Experience Strong team leadership skills and experience Proven experience in a service desk or IT support role with hands-on diagnosis and troubleshooting. Strong customer service orientation with excellent communication skills. Working knowledge of PowerBI, Windows 11, Office 365, Active Directory, and common desktop applications. Experience using IT service management tools (e.g., Hornbill, ServiceNow). Ability to manage multiple tasks and prioritise effectively in a fast-paced environment. Understanding of ITIL principles and service management best practices. Desirable ITIL certification. Experience with Microsoft Intune, Azure AD, and endpoint management. Data processing and reporting skills Experience supporting hybrid working environments and remote users. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Links Country Park Hotel is a busy, well-established hotel offering a popular main restaurant and a vibrant Sports Bar kitchen. We pride ourselves on delivering high-quality food and consistent service standards to both hotel guests and local customers. The Role We are seeking an experienced Sous Chef to support the Executive Chef in the day-to-day running of our busy main kitchen and Sports Bar operation. This is a hands-on leadership role requiring strong kitchen management experience, high standards, and the ability to perform under pressure in a fast-paced environment. Key Responsibilities Assist the Executive Chef in managing both the main kitchen and Sports Bar kitchen operations Support menu development and daily specials Supervise and motivate the kitchen team Ensure consistent food quality and presentation standards Manage stock control, ordering, and waste reduction Support rota planning and labour control Maintain full compliance with food safety and kitchen Health & Safety regulations Step up to lead the kitchen in the Executive Chef's absence About You Proven experience in a Sous Chef or senior CDP role within a busy kitchen Demonstrable kitchen management experience Fully conversant with kitchen Health & Safety and food safety regulations (HACCP) Strong organisational and leadership skills Ability to work under pressure during peak service Flexible to work evenings and weekends Has a proven great work ethic and reliability You will work 5 days out of 7 - please note that this does include working weekends and evenings. What We Offer? - Competitive salary -Tips Circa £2.k per annum - Up to 50% discount on food and drinks. - Amber Gym, Swim and Tennis Leisure Membership. - Free Golf on our 9 hole golf course. - Fantastic Develop opportunities, including progression if wanted. Live in accommodation available if required but off site Job Types: Full-time, Permanent Pay: £35,000.00-£38,000.00 per year Benefits: Discounted or free food Employee discount Gym membership On-site parking Work Location: In person
Jun 20, 2026
Full time
Links Country Park Hotel is a busy, well-established hotel offering a popular main restaurant and a vibrant Sports Bar kitchen. We pride ourselves on delivering high-quality food and consistent service standards to both hotel guests and local customers. The Role We are seeking an experienced Sous Chef to support the Executive Chef in the day-to-day running of our busy main kitchen and Sports Bar operation. This is a hands-on leadership role requiring strong kitchen management experience, high standards, and the ability to perform under pressure in a fast-paced environment. Key Responsibilities Assist the Executive Chef in managing both the main kitchen and Sports Bar kitchen operations Support menu development and daily specials Supervise and motivate the kitchen team Ensure consistent food quality and presentation standards Manage stock control, ordering, and waste reduction Support rota planning and labour control Maintain full compliance with food safety and kitchen Health & Safety regulations Step up to lead the kitchen in the Executive Chef's absence About You Proven experience in a Sous Chef or senior CDP role within a busy kitchen Demonstrable kitchen management experience Fully conversant with kitchen Health & Safety and food safety regulations (HACCP) Strong organisational and leadership skills Ability to work under pressure during peak service Flexible to work evenings and weekends Has a proven great work ethic and reliability You will work 5 days out of 7 - please note that this does include working weekends and evenings. What We Offer? - Competitive salary -Tips Circa £2.k per annum - Up to 50% discount on food and drinks. - Amber Gym, Swim and Tennis Leisure Membership. - Free Golf on our 9 hole golf course. - Fantastic Develop opportunities, including progression if wanted. Live in accommodation available if required but off site Job Types: Full-time, Permanent Pay: £35,000.00-£38,000.00 per year Benefits: Discounted or free food Employee discount Gym membership On-site parking Work Location: In person
Outside IR35 Pay 475 a day 3 month rolling contract ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a Service Designer on a contract basis. The successful candidate will be working with a Telecoms end client across various projects. Key Responsibilities Lead the design and implementation of end-to-end service models across product, network, technology and operational domains within a telecommunications environment. Drive the creation of new operational processes and service frameworks, taking ownership from initial concept through to delivery and continuous improvement. Define and optimise customer and operational journeys to ensure scalable, efficient and customer-centric service experiences. Collaborate with cross-functional stakeholders including Product, Engineering, Operations, Architecture and Delivery teams to align service outcomes with business objectives. Produce high-quality service design artefacts, operational models, process maps, governance documentation and transition plans for complex solutions. Ensure all service designs are operationally viable, measurable, aligned to industry standards and capable of supporting large-scale delivery and future growth. Key Skills Extensive experience leading end-to-end service design initiatives, with the ability to create new processes and operating models from the ground up rather than simply documenting existing workflows. Strong telecommunications industry background, with a solid understanding of network, IT, operational and customer service environments. Proven expertise in service design methodologies, customer journey mapping, process modelling and operational design. Strong understanding of ITIL or comparable service management frameworks, including service transition and operational readiness principles. Ability to translate complex business, technical, and operational requirements into practical, scalable service solutions. Excellent stakeholder management, facilitation, and communication skills with experience influencing senior leaders and driving alignment across cross-functional teams. Further job details available upon application. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Jun 20, 2026
Contractor
Outside IR35 Pay 475 a day 3 month rolling contract ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a Service Designer on a contract basis. The successful candidate will be working with a Telecoms end client across various projects. Key Responsibilities Lead the design and implementation of end-to-end service models across product, network, technology and operational domains within a telecommunications environment. Drive the creation of new operational processes and service frameworks, taking ownership from initial concept through to delivery and continuous improvement. Define and optimise customer and operational journeys to ensure scalable, efficient and customer-centric service experiences. Collaborate with cross-functional stakeholders including Product, Engineering, Operations, Architecture and Delivery teams to align service outcomes with business objectives. Produce high-quality service design artefacts, operational models, process maps, governance documentation and transition plans for complex solutions. Ensure all service designs are operationally viable, measurable, aligned to industry standards and capable of supporting large-scale delivery and future growth. Key Skills Extensive experience leading end-to-end service design initiatives, with the ability to create new processes and operating models from the ground up rather than simply documenting existing workflows. Strong telecommunications industry background, with a solid understanding of network, IT, operational and customer service environments. Proven expertise in service design methodologies, customer journey mapping, process modelling and operational design. Strong understanding of ITIL or comparable service management frameworks, including service transition and operational readiness principles. Ability to translate complex business, technical, and operational requirements into practical, scalable service solutions. Excellent stakeholder management, facilitation, and communication skills with experience influencing senior leaders and driving alignment across cross-functional teams. Further job details available upon application. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Workshop / Production Manager Wisbech, Cambridgeshire Cobra Engineering, Part of March Group We are looking for an experienced Workshop Manager to join our growing engineering team at Cobra Engineering in Wisbech. This is a key role responsible for overseeing the day-to-day running of the workshop and yard, ensuring operations are efficient, safe, and delivered to a high standard. You ll lead and coordinate a team of engineers, manage workflow and resources, and work closely with the planning and design teams to keep projects on track. Key Responsibilities: Management of all production tasks of 3 x Workshops - Stainless Steel, Mild Steel & Machine Shop Co-ordination of fabrication & site packs & hour monitoring Ongoing Quality Checks & Completion Compliance Dealing with site issues alongside Project Managers Study engineering drawings Technical advice Management & Monitoring of hours spent on projects & hitting dates/deadlines Liaison with Design Office to iron out queries/issues Company van allocation and co-ordination Monitor & improve systems and processes Co-ordination with internal H&S team Assist with Planning of labour allocation alongside Planning Manager Assist with Co-ordination with Projects Co-ordinator re: deliveries Assist with Compliance of jobs & updating logs Provide holiday cover for Planning Manager Skills, Experiences & Qualifications: Proven experience in a similar workshop management role (Workshop Manager, Production Manager, Machine shop Manager) Strong fabrication background, working with stainless and mild steel Pipework experience (desirable, but not essential) Ability to read and interpret engineering drawings Experience working in a fast-paced engineering environment Strong organisational skills with the ability to manage multiple priorities High attention to detail and commitment to quality Excellent communication and leadership skills Customer-focused approach Ability to meet tight deadlines Full UK driving license What we offer Competitive salary 25 days annual leave plus Bank Holidays Free onsite parking Enhanced pension contribution Ongoing internal training and clear career development pathways A supportive employer committed to employee Wellbeing Genuine opportunities for career progression within a growing business Access to employee discount schemes About Us We are MARCH . The leading provider of critical engineering services. Supporting the industries we all rely on to improve their infrastructure, process, and digital environments. We work together with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board. Why March? Progress is People. MARCH has ambitious plans and central to our future growth is attracting, developing and retaining the very best talent. Whether your role is onsite or office-based, engineering or support, we offer opportunities for all our people to develop their careers and maximise their potential. MARCH is committed to building teams that reflect a wide range of backgrounds, perspectives, and experiences. We believe diverse thinking strengthens engineering, and we welcome applications from all backgrounds. If you need any adjustments during the recruitment process, just let the team know.
Jun 20, 2026
Full time
Workshop / Production Manager Wisbech, Cambridgeshire Cobra Engineering, Part of March Group We are looking for an experienced Workshop Manager to join our growing engineering team at Cobra Engineering in Wisbech. This is a key role responsible for overseeing the day-to-day running of the workshop and yard, ensuring operations are efficient, safe, and delivered to a high standard. You ll lead and coordinate a team of engineers, manage workflow and resources, and work closely with the planning and design teams to keep projects on track. Key Responsibilities: Management of all production tasks of 3 x Workshops - Stainless Steel, Mild Steel & Machine Shop Co-ordination of fabrication & site packs & hour monitoring Ongoing Quality Checks & Completion Compliance Dealing with site issues alongside Project Managers Study engineering drawings Technical advice Management & Monitoring of hours spent on projects & hitting dates/deadlines Liaison with Design Office to iron out queries/issues Company van allocation and co-ordination Monitor & improve systems and processes Co-ordination with internal H&S team Assist with Planning of labour allocation alongside Planning Manager Assist with Co-ordination with Projects Co-ordinator re: deliveries Assist with Compliance of jobs & updating logs Provide holiday cover for Planning Manager Skills, Experiences & Qualifications: Proven experience in a similar workshop management role (Workshop Manager, Production Manager, Machine shop Manager) Strong fabrication background, working with stainless and mild steel Pipework experience (desirable, but not essential) Ability to read and interpret engineering drawings Experience working in a fast-paced engineering environment Strong organisational skills with the ability to manage multiple priorities High attention to detail and commitment to quality Excellent communication and leadership skills Customer-focused approach Ability to meet tight deadlines Full UK driving license What we offer Competitive salary 25 days annual leave plus Bank Holidays Free onsite parking Enhanced pension contribution Ongoing internal training and clear career development pathways A supportive employer committed to employee Wellbeing Genuine opportunities for career progression within a growing business Access to employee discount schemes About Us We are MARCH . The leading provider of critical engineering services. Supporting the industries we all rely on to improve their infrastructure, process, and digital environments. We work together with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board. Why March? Progress is People. MARCH has ambitious plans and central to our future growth is attracting, developing and retaining the very best talent. Whether your role is onsite or office-based, engineering or support, we offer opportunities for all our people to develop their careers and maximise their potential. MARCH is committed to building teams that reflect a wide range of backgrounds, perspectives, and experiences. We believe diverse thinking strengthens engineering, and we welcome applications from all backgrounds. If you need any adjustments during the recruitment process, just let the team know.
Axon Moore is delighted to be partnering with a fantastic organisation to recruit a Polish Speaking Accounts Payable Senior Associate. Having successfully placed candidates into the business previously, I have consistently received excellent feedback regarding the culture, leadership team and overall working environment. The successful candidate will join a high performing finance function and take ownership of the end to end Accounts Payable process. Acting as a key point of contact for suppliers and internal stakeholders, you will ensure invoices and payments are processed accurately, supplier queries are resolved efficiently, and strong controls and compliance standards are maintained across the AP function. Location North Manchester +Hybrid Working ( Hybrid working arrangement - alternating between 2 office days one week and 3 office days the following week.) Salary: 30,000 Main responsibilities: Manage the end to end Accounts Payable process, ensuring invoices are processed accurately and in line with company policies and controls. Investigate any invoice any processing issues to minimise payment delays. Complete supplier statement and account reconciliations, identifying and resolving discrepancies, aged items and debit balances. Support VAT compliance requirements and ensure appropriate financial documentation is maintained. Build strong relationships with internal stakeholders and suppliers, delivering a high standard of customer service. Contribute to continuous improvement initiatives and support changes that enhance efficiency, accuracy and controls within the AP function. Person Specification Fluent Polish and English language skills, both written and verbal (essential) Previous experience within Accounts Payable, Purchase Ledger or similar finance role. Excellent communication and stakeholder management skills. Customer-focused approach with the ability to build strong supplier relationships. Strong organisational skills and the ability to manage multiple priorities. Good working knowledge of Microsoft Excel. INDFIN
Jun 20, 2026
Full time
Axon Moore is delighted to be partnering with a fantastic organisation to recruit a Polish Speaking Accounts Payable Senior Associate. Having successfully placed candidates into the business previously, I have consistently received excellent feedback regarding the culture, leadership team and overall working environment. The successful candidate will join a high performing finance function and take ownership of the end to end Accounts Payable process. Acting as a key point of contact for suppliers and internal stakeholders, you will ensure invoices and payments are processed accurately, supplier queries are resolved efficiently, and strong controls and compliance standards are maintained across the AP function. Location North Manchester +Hybrid Working ( Hybrid working arrangement - alternating between 2 office days one week and 3 office days the following week.) Salary: 30,000 Main responsibilities: Manage the end to end Accounts Payable process, ensuring invoices are processed accurately and in line with company policies and controls. Investigate any invoice any processing issues to minimise payment delays. Complete supplier statement and account reconciliations, identifying and resolving discrepancies, aged items and debit balances. Support VAT compliance requirements and ensure appropriate financial documentation is maintained. Build strong relationships with internal stakeholders and suppliers, delivering a high standard of customer service. Contribute to continuous improvement initiatives and support changes that enhance efficiency, accuracy and controls within the AP function. Person Specification Fluent Polish and English language skills, both written and verbal (essential) Previous experience within Accounts Payable, Purchase Ledger or similar finance role. Excellent communication and stakeholder management skills. Customer-focused approach with the ability to build strong supplier relationships. Strong organisational skills and the ability to manage multiple priorities. Good working knowledge of Microsoft Excel. INDFIN
Chief Technology Officer Location : Hybrid/Office based in London EC4R Salary : £170,000+ and 20% performance-related bonus + Excellent Benefits! Contract Type : Full Time, Permanent What We Can Offer You : 30 Days Annual Leave, 20% share package, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You We are seeking a bold, visionary, and hands-on Chief Technology Officer to lead Wilmington Plc s technology strategy at a defining moment in our journey. Wilmington is undergoing a significant evolution, repositioning itself as a RegTech Business Services platform. Technology is no longer a support function, it is the engine that will drive our growth, differentiation, and long-term success. This role exists because we are serious about transformation. As CTO, you will play a central role in shaping how Wilmington looks, operates, and competes in the future. You will unite platforms, people, data, and products into a coherent, scalable, and future-ready technology ecosystem that enables innovation at pace. This is a rare opportunity to leave a lasting legacy: architecting a modern technology landscape, embedding AI at scale, and leading change across an acquisitive, ambitious business. Please note : To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities Reporting directly to the CEO, the CTO is accountable for defining and delivering Wilmington s technology vision, ensuring it underpins our strategic ambitions and accelerates transformation across the group. You will operate as a trusted executive leader, shaping corporate strategy, guiding investment decisions, and ensuring technology enables innovation, scalability, and sustainable growth. This role blends strategic leadership with hands-on influence, setting direction while ensuring delivery excellence. You will be responsible for: Leading the delivery of a modern, composable architecture across proprietary platforms, cloud infrastructure (AWS, Azure, GCP), CI/CD pipelines, and core business systems such as Salesforce Ensuring technology scalability and integration capability to support ongoing acquisitions and rapid business growth Building, inspiring, and leading a high-performing, future-focused technology function spanning Engineering, Architecture, Data, and Systems Embedding a culture of technical excellence, learning, accountability, and continuous improvement Championing Agile and product-led delivery models that drive measurable business outcomes Defining and executing an ambitious AI strategy, unlocking value from LLMs and emerging technologies while ensuring governance, ethics, and IP protection Designing and overseeing an internal AI operations platform that integrates enterprise systems, automation workflows, and data assets Establishing robust AI governance frameworks aligned with regulatory expectations and industry best practice Driving AI-assisted development approaches to significantly enhance productivity, quality, and speed-to-market Managing strategic technology partnerships and vendors to maximise value, innovation, and performance Setting enterprise-wide technical standards to ensure consistency, resilience, and long-term sustainability Improving operational efficiency, availability, and performance across infrastructure and services Supporting strategic planning, financial oversight, and investment business cases at executive level Leading technology input into product and platform roadmaps aligned to business-unit priorities Acting as a visible, credible technology leader both internally and externally, representing Wilmington s vision and capability What s the Best Thing About This Role You will define and deliver the technology vision for a business in the midst of meaningful, purposeful transformation. With strong board-level sponsorship and a broad mandate for change, this role offers genuine freedom to innovate. You will shape how Wilmington competes in an increasingly AI-driven and regulated world building platforms, products, and capabilities that truly differentiate us and create long-term value. What s the Most Challenging Thing About This Role The challenge lies in balancing ambition with pragmatism. You will need to unlock innovation and transformation while maximising the value of existing platforms, teams, and investments. At the same time, you will be navigating rapid technological change (particularly in AI) while maintaining stability, governance, and trust across a complex and regulated environment. What We re Looking For To be successful in this role, you must have / be: Deep expertise in cloud architecture (AWS, Azure, or GCP), including large-scale, resilient system design and frameworks such as Well-Architected, with the ability to clearly communicate complex concepts to non-technical stakeholders Strong experience in Enterprise Architecture, solution design, and delivering complex technology transformations at scale Proven capability in modern engineering practices, including containerisation, CI/CD pipelines, Agile delivery, and code quality tooling Strong understanding of data platforms, visualisation, and product management principles, translating market and technology trends into compelling roadmaps Experience with CRM platforms (Salesforce and/or Dynamics 365), e-learning platforms, and data-led or information services environments Demonstrable success leading M&A technology integration, from due diligence through to post-acquisition execution Strong research orientation with a passion for identifying, assessing, and embedding emerging technologies Extensive experience (10+ years) in senior technology leadership roles within digitally enabled, platform-driven, or media-led environments Hands-on experience with AI and LLM platforms (e.g. Claude, GPT), including an understanding of capabilities, trade-offs, and enterprise adoption Working knowledge of Model Context Protocol (MCP) and agentic AI architectures, with experience integrating AI securely and at scale Practical experience in enterprise AI governance, prompt engineering, and deployment approaches (including RAG, fine-tuning considerations, and risk mitigation) Experience leveraging AI-assisted development tools (e.g. GitHub Copilot, Claude Code) to materially improve engineering productivity and delivery outcomes We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Wilmington plc is a dynamic and expanding group of companies with a shared purpose turning knowledge into advantage. We provide trusted information, training, and insight to professional markets across Risk & Compliance, Finance, Legal, and Insight sectors. Our businesses empower organisations and professionals to perform better by providing high-quality, relevant, and reliable knowledge. We collaborate across the group, share success, and focus relentlessly on delivering value to our customers. Join us and do Work That Means Something At Wilmington plc, we help global customers do the right business in the right way providing the data, insights, and education they need to navigate an increasingly complex GRC landscape. When you join us, you won t just shape a company s technology future you ll make a meaningful impact for our customers. We offer flexible hybrid working, strong development opportunities, and an environment where leadership, innovation, and purpose go hand in hand. Whether you re seeking your next defining role or ready to lead change at scale, this is work with meaning. Join us and make a real difference. Click on APPLY today!
Jun 20, 2026
Full time
Chief Technology Officer Location : Hybrid/Office based in London EC4R Salary : £170,000+ and 20% performance-related bonus + Excellent Benefits! Contract Type : Full Time, Permanent What We Can Offer You : 30 Days Annual Leave, 20% share package, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You We are seeking a bold, visionary, and hands-on Chief Technology Officer to lead Wilmington Plc s technology strategy at a defining moment in our journey. Wilmington is undergoing a significant evolution, repositioning itself as a RegTech Business Services platform. Technology is no longer a support function, it is the engine that will drive our growth, differentiation, and long-term success. This role exists because we are serious about transformation. As CTO, you will play a central role in shaping how Wilmington looks, operates, and competes in the future. You will unite platforms, people, data, and products into a coherent, scalable, and future-ready technology ecosystem that enables innovation at pace. This is a rare opportunity to leave a lasting legacy: architecting a modern technology landscape, embedding AI at scale, and leading change across an acquisitive, ambitious business. Please note : To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities Reporting directly to the CEO, the CTO is accountable for defining and delivering Wilmington s technology vision, ensuring it underpins our strategic ambitions and accelerates transformation across the group. You will operate as a trusted executive leader, shaping corporate strategy, guiding investment decisions, and ensuring technology enables innovation, scalability, and sustainable growth. This role blends strategic leadership with hands-on influence, setting direction while ensuring delivery excellence. You will be responsible for: Leading the delivery of a modern, composable architecture across proprietary platforms, cloud infrastructure (AWS, Azure, GCP), CI/CD pipelines, and core business systems such as Salesforce Ensuring technology scalability and integration capability to support ongoing acquisitions and rapid business growth Building, inspiring, and leading a high-performing, future-focused technology function spanning Engineering, Architecture, Data, and Systems Embedding a culture of technical excellence, learning, accountability, and continuous improvement Championing Agile and product-led delivery models that drive measurable business outcomes Defining and executing an ambitious AI strategy, unlocking value from LLMs and emerging technologies while ensuring governance, ethics, and IP protection Designing and overseeing an internal AI operations platform that integrates enterprise systems, automation workflows, and data assets Establishing robust AI governance frameworks aligned with regulatory expectations and industry best practice Driving AI-assisted development approaches to significantly enhance productivity, quality, and speed-to-market Managing strategic technology partnerships and vendors to maximise value, innovation, and performance Setting enterprise-wide technical standards to ensure consistency, resilience, and long-term sustainability Improving operational efficiency, availability, and performance across infrastructure and services Supporting strategic planning, financial oversight, and investment business cases at executive level Leading technology input into product and platform roadmaps aligned to business-unit priorities Acting as a visible, credible technology leader both internally and externally, representing Wilmington s vision and capability What s the Best Thing About This Role You will define and deliver the technology vision for a business in the midst of meaningful, purposeful transformation. With strong board-level sponsorship and a broad mandate for change, this role offers genuine freedom to innovate. You will shape how Wilmington competes in an increasingly AI-driven and regulated world building platforms, products, and capabilities that truly differentiate us and create long-term value. What s the Most Challenging Thing About This Role The challenge lies in balancing ambition with pragmatism. You will need to unlock innovation and transformation while maximising the value of existing platforms, teams, and investments. At the same time, you will be navigating rapid technological change (particularly in AI) while maintaining stability, governance, and trust across a complex and regulated environment. What We re Looking For To be successful in this role, you must have / be: Deep expertise in cloud architecture (AWS, Azure, or GCP), including large-scale, resilient system design and frameworks such as Well-Architected, with the ability to clearly communicate complex concepts to non-technical stakeholders Strong experience in Enterprise Architecture, solution design, and delivering complex technology transformations at scale Proven capability in modern engineering practices, including containerisation, CI/CD pipelines, Agile delivery, and code quality tooling Strong understanding of data platforms, visualisation, and product management principles, translating market and technology trends into compelling roadmaps Experience with CRM platforms (Salesforce and/or Dynamics 365), e-learning platforms, and data-led or information services environments Demonstrable success leading M&A technology integration, from due diligence through to post-acquisition execution Strong research orientation with a passion for identifying, assessing, and embedding emerging technologies Extensive experience (10+ years) in senior technology leadership roles within digitally enabled, platform-driven, or media-led environments Hands-on experience with AI and LLM platforms (e.g. Claude, GPT), including an understanding of capabilities, trade-offs, and enterprise adoption Working knowledge of Model Context Protocol (MCP) and agentic AI architectures, with experience integrating AI securely and at scale Practical experience in enterprise AI governance, prompt engineering, and deployment approaches (including RAG, fine-tuning considerations, and risk mitigation) Experience leveraging AI-assisted development tools (e.g. GitHub Copilot, Claude Code) to materially improve engineering productivity and delivery outcomes We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Wilmington plc is a dynamic and expanding group of companies with a shared purpose turning knowledge into advantage. We provide trusted information, training, and insight to professional markets across Risk & Compliance, Finance, Legal, and Insight sectors. Our businesses empower organisations and professionals to perform better by providing high-quality, relevant, and reliable knowledge. We collaborate across the group, share success, and focus relentlessly on delivering value to our customers. Join us and do Work That Means Something At Wilmington plc, we help global customers do the right business in the right way providing the data, insights, and education they need to navigate an increasingly complex GRC landscape. When you join us, you won t just shape a company s technology future you ll make a meaningful impact for our customers. We offer flexible hybrid working, strong development opportunities, and an environment where leadership, innovation, and purpose go hand in hand. Whether you re seeking your next defining role or ready to lead change at scale, this is work with meaning. Join us and make a real difference. Click on APPLY today!
Inventory Controller Location: Kingston, Milton Keynes Package: Basic salary up to £28,000 (dependent on experience) plus bonus & flexible benefits package including up to 27 days holiday (plus bank holidays & additional annual leave purchasing scheme) Hours: 37.5 hours per week, Monday-Friday Sector: Packaging Distribution Optimise stock, drive efficiency, and support business performance At Macfarlane Packaging, we re in the business of protecting what matters - our people, our customers, and the planet. We re equally committed to protecting and developing careers, offering a stable, forward-thinking environment where your contribution is recognised and your progression supported. With over 75 years of industry expertise, we combine the strength of a market leader with the pace and energy of a commercial, sales-led business. If you enjoy working with data, driving efficiencies, and playing a key role in operational performance, this is an opportunity to make a real impact. The Role: Inventory Controller As our Inventory Controller, you ll take ownership of stock management across our site, ensuring the right products are available at the right time while balancing working capital, space utilisation, and margin. Working closely with procurement, sales, and logistics teams, you ll use data and insight to forecast demand, manage stock levels, and identify opportunities to improve performance. This is a highly visible, cross-functional role where accuracy, organisation, and commercial awareness are key. What You ll Be Doing Manage stock levels across allocated sites, ensuring availability aligns with customer demand and service levels Forecast inventory requirements using data and customer insight to optimise stock holding Monitor and manage aged, excess, and slow-moving stock to improve margin and reduce waste Raise and manage purchase orders for both standard and non-standard items Expedite orders and resolve supply or cost issues to maintain continuity and control spend Maintain accurate inventory records, ensuring strong data integrity across systems Manage Goods In schedules and oversee accurate Goods Received Notes (GRNs) Support stock holding agreements and ensure purchasing accuracy in line with customer requirements Analyse inventory performance and report on key KPIs, identifying areas for improvement Work closely with sales, procurement, and logistics teams to align stock planning with customer needs Build strong relationships across departments and with suppliers to support effective supply chain performance What We re Looking For Experience working in an inventory control, stock management, or supply chain role Strong analytical and numerical skills, with confidence working with data and Excel Excellent attention to detail and a structured, organised approach Ability to prioritise and manage workload in a fast-paced environment Strong communication skills and the ability to work cross-functionally Proactive mindset with the ability to identify issues and implement solutions Comfortable managing a large SKU range across multiple product categories Experience using ERP or stock management systems Desirable: Previous experience in a distribution or logistics environment Understanding of inventory management principles and KPIs CIPS qualification (or working towards) Why Join Macfarlane We offer a competitive salary and a comprehensive benefits package designed to support you both professionally and personally, including: 25 days holiday (rising to 27 with service) plus bank holidays Additional holiday purchasing scheme Contributory pension scheme Flexible benefits package including healthcare options Employee assistance programme to support wellbeing Ongoing training and career development opportunities Employee discounts across major retail and leisure brands Annual volunteering day Long service awards and recognition schemes Your Future with Us We re committed to helping our people grow. With structured development pathways, access to industry-recognised training (including CIPS), and genuine opportunities for progression across the wider group, you ll be supported to develop your career within a business that values continuous improvement and internal mobility. Next Steps/How to Apply We are working swiftly to find the best applicants and hope to hold local interviews ASAP. Please click apply to submit your up-to-date CV. All applications will be acknowledged. If you haven t heard from us within two weeks, please assume your application was unsuccessful. We welcome and encourage applications from people of all backgrounds irrespective of your age, gender, disability, race, nationality, ethnicity, gender expression, religion, or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. No recruitment agencies please
Jun 20, 2026
Full time
Inventory Controller Location: Kingston, Milton Keynes Package: Basic salary up to £28,000 (dependent on experience) plus bonus & flexible benefits package including up to 27 days holiday (plus bank holidays & additional annual leave purchasing scheme) Hours: 37.5 hours per week, Monday-Friday Sector: Packaging Distribution Optimise stock, drive efficiency, and support business performance At Macfarlane Packaging, we re in the business of protecting what matters - our people, our customers, and the planet. We re equally committed to protecting and developing careers, offering a stable, forward-thinking environment where your contribution is recognised and your progression supported. With over 75 years of industry expertise, we combine the strength of a market leader with the pace and energy of a commercial, sales-led business. If you enjoy working with data, driving efficiencies, and playing a key role in operational performance, this is an opportunity to make a real impact. The Role: Inventory Controller As our Inventory Controller, you ll take ownership of stock management across our site, ensuring the right products are available at the right time while balancing working capital, space utilisation, and margin. Working closely with procurement, sales, and logistics teams, you ll use data and insight to forecast demand, manage stock levels, and identify opportunities to improve performance. This is a highly visible, cross-functional role where accuracy, organisation, and commercial awareness are key. What You ll Be Doing Manage stock levels across allocated sites, ensuring availability aligns with customer demand and service levels Forecast inventory requirements using data and customer insight to optimise stock holding Monitor and manage aged, excess, and slow-moving stock to improve margin and reduce waste Raise and manage purchase orders for both standard and non-standard items Expedite orders and resolve supply or cost issues to maintain continuity and control spend Maintain accurate inventory records, ensuring strong data integrity across systems Manage Goods In schedules and oversee accurate Goods Received Notes (GRNs) Support stock holding agreements and ensure purchasing accuracy in line with customer requirements Analyse inventory performance and report on key KPIs, identifying areas for improvement Work closely with sales, procurement, and logistics teams to align stock planning with customer needs Build strong relationships across departments and with suppliers to support effective supply chain performance What We re Looking For Experience working in an inventory control, stock management, or supply chain role Strong analytical and numerical skills, with confidence working with data and Excel Excellent attention to detail and a structured, organised approach Ability to prioritise and manage workload in a fast-paced environment Strong communication skills and the ability to work cross-functionally Proactive mindset with the ability to identify issues and implement solutions Comfortable managing a large SKU range across multiple product categories Experience using ERP or stock management systems Desirable: Previous experience in a distribution or logistics environment Understanding of inventory management principles and KPIs CIPS qualification (or working towards) Why Join Macfarlane We offer a competitive salary and a comprehensive benefits package designed to support you both professionally and personally, including: 25 days holiday (rising to 27 with service) plus bank holidays Additional holiday purchasing scheme Contributory pension scheme Flexible benefits package including healthcare options Employee assistance programme to support wellbeing Ongoing training and career development opportunities Employee discounts across major retail and leisure brands Annual volunteering day Long service awards and recognition schemes Your Future with Us We re committed to helping our people grow. With structured development pathways, access to industry-recognised training (including CIPS), and genuine opportunities for progression across the wider group, you ll be supported to develop your career within a business that values continuous improvement and internal mobility. Next Steps/How to Apply We are working swiftly to find the best applicants and hope to hold local interviews ASAP. Please click apply to submit your up-to-date CV. All applications will be acknowledged. If you haven t heard from us within two weeks, please assume your application was unsuccessful. We welcome and encourage applications from people of all backgrounds irrespective of your age, gender, disability, race, nationality, ethnicity, gender expression, religion, or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. No recruitment agencies please
National Account Manager Convenience & Impulse St Albans 4 days per week on-site Competitive salary + bonus + benefits I m working with a £100m food brand looking to recruit a National Account Manager into their Impulse team, managing a portfolio of key customers across the Convenience channel, including Booker, Spar and Forecourts. Operating in a big on trend category, as a category leader this is a great opportunity. This is a brilliant opportunity for an existing NAM or strong Key Account Manager who wants to take ownership of an exciting channel within a fast-moving, brand-led FMCG business. You ll be responsible for day-to-day customer management, building joint business plans, delivering promotional activity, and supporting the wider Impulse team in achieving their annual plans. The role is hands-on, commercially focused, and will involve working closely with customers and internal teams to drive availability, visibility, distribution, and growth. Key Responsibilities: Manage a portfolio of Convenience customers including Booker, Spar and Forecourts Own budget planning, P&L, range review proposals and joint business plans Support new line listings and deliver promotional plans across the customer base Work with supply chain to ensure all ranged stores have stock and gaps are quickly addressed Use retailer systems to monitor performance, availability, compliance and promotional activity Build strong relationships across buying, supply chain, formats, merchandising and promotional planning Get out into store regularly to review activity, execution and competitor performance Work closely with Category to optimise existing ranges and build sell-in stories for NPD Partner with Shopper Marketing to agree media spend and activation strategy in line with brand plans Collaborate cross-functionally with operations, finance, marketing, customer service and NPD Qualifications: Existing National Account Manager or Key Account Manager within FMCG 2+ years account management experience dealing with FMCG buyers Right to work in the UK without sponsorship Educated to Bachelor s degree level Strong commercial understanding, including P&L, margin and promotional performance Results-orientated and able to deliver account/channel targets Strong selling skills with the ability to influence buyers and internal teams Excellent organisation, written and verbal communication skills A strong team player with a genuine passion for health, wellbeing and branded FMCG If the role and responsibilities sound like a good fit for you, then I d love to speak to you! Find out more about our available opportunities or how we can help you further your career contact us today. Please get in touch with or click Apply Now to be considered for this vacancy: Call: (phone number removed) Email: (url removed) The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
Jun 20, 2026
Full time
National Account Manager Convenience & Impulse St Albans 4 days per week on-site Competitive salary + bonus + benefits I m working with a £100m food brand looking to recruit a National Account Manager into their Impulse team, managing a portfolio of key customers across the Convenience channel, including Booker, Spar and Forecourts. Operating in a big on trend category, as a category leader this is a great opportunity. This is a brilliant opportunity for an existing NAM or strong Key Account Manager who wants to take ownership of an exciting channel within a fast-moving, brand-led FMCG business. You ll be responsible for day-to-day customer management, building joint business plans, delivering promotional activity, and supporting the wider Impulse team in achieving their annual plans. The role is hands-on, commercially focused, and will involve working closely with customers and internal teams to drive availability, visibility, distribution, and growth. Key Responsibilities: Manage a portfolio of Convenience customers including Booker, Spar and Forecourts Own budget planning, P&L, range review proposals and joint business plans Support new line listings and deliver promotional plans across the customer base Work with supply chain to ensure all ranged stores have stock and gaps are quickly addressed Use retailer systems to monitor performance, availability, compliance and promotional activity Build strong relationships across buying, supply chain, formats, merchandising and promotional planning Get out into store regularly to review activity, execution and competitor performance Work closely with Category to optimise existing ranges and build sell-in stories for NPD Partner with Shopper Marketing to agree media spend and activation strategy in line with brand plans Collaborate cross-functionally with operations, finance, marketing, customer service and NPD Qualifications: Existing National Account Manager or Key Account Manager within FMCG 2+ years account management experience dealing with FMCG buyers Right to work in the UK without sponsorship Educated to Bachelor s degree level Strong commercial understanding, including P&L, margin and promotional performance Results-orientated and able to deliver account/channel targets Strong selling skills with the ability to influence buyers and internal teams Excellent organisation, written and verbal communication skills A strong team player with a genuine passion for health, wellbeing and branded FMCG If the role and responsibilities sound like a good fit for you, then I d love to speak to you! Find out more about our available opportunities or how we can help you further your career contact us today. Please get in touch with or click Apply Now to be considered for this vacancy: Call: (phone number removed) Email: (url removed) The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
Principal Software Engineer We are looking for a highly experienced Principal Software Engineer with strong backend engineering expertise and a passion for scalable distributed systems. You will play a key role in shaping architecture, engineering standards, and technical direction across the platform. Join a fast-growing Banking SaaS provider building next generation core banking technology. We are looking for Principal Software Engineers with experience in Node.js / TypeScript / JavaScript, .NET / C#, or Java. You will work directly on customer problems, understand the business context and own solutions end-to-end. From concept and design through to development, release, monitoring and operational support. You will join a team building a modern, scalable core banking platform. This requires intellectual curiosity, discipline, and deep architectural thinking to build technology capable of evolving alongside regulatory and technological change. Location: Remote-first but UK-based for essential company events. Travel to London will be required on a quarterly basis for team meetings, with 2 companywide annual meetings offsite. Salary : £100,000 To £120,000 (Based on Experience) plus Benefits including 25 days holiday + bank holidays, Family Health Insurance, Life Insurance, Regular social events What You ll Work On The environment is primarily Node.js and Go but strong engineers from .NET/C# or Java backgrounds are encouraged to apply. Integrating with payment platforms, banking infrastructure, FX/crypto providers, and card processors Driving architectural decisions across distributed systems and cloud infrastructure Leading technical design reviews and influencing engineering best practices Mentoring engineers and helping scale a high-performing engineering culture Designing and optimising SQL and NoSQL data models Developing APIs, asynchronous workflows, and event-streaming pipelines Deploying secure, high availability services across AWS, GCP, and Azure How Engineering Works We heavily utilise agentic coding and AI-assisted development workflows, including Claude Code, to accelerate engineering productivity Principal Engineers play a key role in technical strategy, architecture governance and engineering direction Engineers focus on solving complex technical and domain challenges rather than repetitive boilerplate development Collaborative engineering culture with involvement in architecture, design discussions, and domain modelling End-to-end ownership of features from development and testing through to deployment, monitoring, and production support Experience Required Degree educated Development experience in either Node.js with JavaScript & Typescript, .NET, C# or Java AWS experience preferred (Azure, GCP also welcomed) Strong understanding of relational databases, ideally MySQL Interest in agentic engineering workflows and AI-assisted development Experience designing APIs and distributed systems Proven experience designing and scaling complex distributed systems Strong architectural leadership experience Experience mentoring or leading senior engineers/teams Ability to influence technical direction across multiple workstreams Experience operating within high-scale or regulated environments Nice to have: Expertise in AWS Lambda, Fargate, SQS/SNS, DynamoDB and cloud native architectures Client-facing experience Ideally experience within Fintech, Banking or enterprise SaaS Why Join Opportunity to shape the architecture of a next-generation banking platform High level of technical autonomy and influence Ability to help define engineering practices in an AI-assisted development environment Enjoy the freedom of remote-first work with regular in-person meetings. High trust, low bureaucracy and a culture of respect & accountability. Competitive salary, benefits, and a company that celebrates your success. Perks 25 days holiday + bank holidays; Family Health Insurance, Life Cover, EMI Share Options (you will share in their success), Remote working environment (quarterly meetings in London). Zorba Consulting is operating as an employment agency for permanent recruitment and employment business for supplying temporary workers
Jun 20, 2026
Full time
Principal Software Engineer We are looking for a highly experienced Principal Software Engineer with strong backend engineering expertise and a passion for scalable distributed systems. You will play a key role in shaping architecture, engineering standards, and technical direction across the platform. Join a fast-growing Banking SaaS provider building next generation core banking technology. We are looking for Principal Software Engineers with experience in Node.js / TypeScript / JavaScript, .NET / C#, or Java. You will work directly on customer problems, understand the business context and own solutions end-to-end. From concept and design through to development, release, monitoring and operational support. You will join a team building a modern, scalable core banking platform. This requires intellectual curiosity, discipline, and deep architectural thinking to build technology capable of evolving alongside regulatory and technological change. Location: Remote-first but UK-based for essential company events. Travel to London will be required on a quarterly basis for team meetings, with 2 companywide annual meetings offsite. Salary : £100,000 To £120,000 (Based on Experience) plus Benefits including 25 days holiday + bank holidays, Family Health Insurance, Life Insurance, Regular social events What You ll Work On The environment is primarily Node.js and Go but strong engineers from .NET/C# or Java backgrounds are encouraged to apply. Integrating with payment platforms, banking infrastructure, FX/crypto providers, and card processors Driving architectural decisions across distributed systems and cloud infrastructure Leading technical design reviews and influencing engineering best practices Mentoring engineers and helping scale a high-performing engineering culture Designing and optimising SQL and NoSQL data models Developing APIs, asynchronous workflows, and event-streaming pipelines Deploying secure, high availability services across AWS, GCP, and Azure How Engineering Works We heavily utilise agentic coding and AI-assisted development workflows, including Claude Code, to accelerate engineering productivity Principal Engineers play a key role in technical strategy, architecture governance and engineering direction Engineers focus on solving complex technical and domain challenges rather than repetitive boilerplate development Collaborative engineering culture with involvement in architecture, design discussions, and domain modelling End-to-end ownership of features from development and testing through to deployment, monitoring, and production support Experience Required Degree educated Development experience in either Node.js with JavaScript & Typescript, .NET, C# or Java AWS experience preferred (Azure, GCP also welcomed) Strong understanding of relational databases, ideally MySQL Interest in agentic engineering workflows and AI-assisted development Experience designing APIs and distributed systems Proven experience designing and scaling complex distributed systems Strong architectural leadership experience Experience mentoring or leading senior engineers/teams Ability to influence technical direction across multiple workstreams Experience operating within high-scale or regulated environments Nice to have: Expertise in AWS Lambda, Fargate, SQS/SNS, DynamoDB and cloud native architectures Client-facing experience Ideally experience within Fintech, Banking or enterprise SaaS Why Join Opportunity to shape the architecture of a next-generation banking platform High level of technical autonomy and influence Ability to help define engineering practices in an AI-assisted development environment Enjoy the freedom of remote-first work with regular in-person meetings. High trust, low bureaucracy and a culture of respect & accountability. Competitive salary, benefits, and a company that celebrates your success. Perks 25 days holiday + bank holidays; Family Health Insurance, Life Cover, EMI Share Options (you will share in their success), Remote working environment (quarterly meetings in London). Zorba Consulting is operating as an employment agency for permanent recruitment and employment business for supplying temporary workers
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Customer Journey Manager Location: Warwick / Hybrid Contract Type: 12 months with scope to extend Job Purpose The Customer Journey Manager is responsible for leading the design, optimisation and continuous improvement of end-to-end customer journeys across services and customer groups. Operating within the Customer Experience Excellence function, the role translates customer experience design direction, standards and frameworks into practical journey improvements that enhance customer outcomes and operational effectiveness. Working collaboratively across Customer Management, Operations, Digital, Data and Change teams, the postholder will identify customer pain points, redesign journeys and support delivery through to successful implementation. The Customer Journey Manager plays a key role in ensuring customer journeys are consistent, inclusive and aligned with regulatory expectations, supporting customer commitments and organisational strategy. This is a hands-on delivery role focused on converting customer insight into measurable business and customer improvements. Key Responsibilities Lead the mapping, analysis and optimisation of end-to-end customer journeys across key services and customer lifecycle stages. Identify customer pain points, barriers, failure demand and critical moments that influence customer outcomes. Apply service design methodologies and customer journey mapping techniques to develop improved customer experiences across digital, operational and human touchpoints. Ensure journey designs align with established customer experience principles, service standards and design frameworks. Champion customer-centred design approaches across business functions. Own and deliver customer journey improvement initiatives within agreed governance and prioritisation frameworks. Collaborate with operational, customer service, digital and delivery teams to redesign processes that reduce customer effort and improve service outcomes. Translate customer insights and performance data into actionable recommendations and improvement plans. Support implementation activities to ensure journey improvements are effectively embedded within day-to-day operations. Monitor delivery progress and manage risks, dependencies and stakeholder expectations. Act as the primary point of contact for assigned customer journeys and related improvement activities. Facilitate workshops, service design sessions, journey reviews and stakeholder engagement activities. Build strong relationships across Customer Management, Operations, Digital, Data and Change functions. Present journey findings, recommendations and progress updates to senior stakeholders and governance groups. Influence decision-making through evidence-based recommendations and customer insight. Ensure customer journey improvements support regulatory obligations, customer commitments and strategic objectives. Embed customer insight, feedback, vulnerability considerations and performance data into journey prioritisation and design decisions. Work with insight and analytics teams to measure journey performance and benefits realisation. Support the development of customer-focused performance measures and reporting. Maintain accurate journey documentation, service blueprints and supporting artefacts. Capture lessons learned and best practice to improve future customer experience initiatives. Contribute to the development of customer journey management and service design capability across the organisation. Promote a culture of continuous improvement, customer focus and evidence-led decision making. Knowledge, Skills & Experience Essential Proven experience in Customer Journey Management, Service Design, Customer Experience (CX) or Continuous Improvement roles. Strong practical experience of customer journey mapping, service design methodologies and process improvement techniques. Demonstrable experience delivering customer-focused change programmes within complex organisations. Excellent stakeholder management, facilitation and workshop leadership skills. Strong analytical and problem-solving abilities, with experience using customer insight and performance data to drive decisions. Ability to translate complex information into clear, actionable recommendations. Excellent written and verbal communication skills. Experience managing multiple priorities and delivering outcomes within agreed timescales. Desirable Experience within utilities, infrastructure, public sector or other regulated environments. Understanding of regulatory frameworks, customer commitments and industry obligations. Experience using customer insight and collaboration tools such as Miro, Power BI, Qualtrics or equivalent. Qualification or accreditation in Service Design, Customer Experience, Lean, Six Sigma or Continuous Improvement methodologies. Experience working within customer transformation or operational excellence programmes. Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 20, 2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Customer Journey Manager Location: Warwick / Hybrid Contract Type: 12 months with scope to extend Job Purpose The Customer Journey Manager is responsible for leading the design, optimisation and continuous improvement of end-to-end customer journeys across services and customer groups. Operating within the Customer Experience Excellence function, the role translates customer experience design direction, standards and frameworks into practical journey improvements that enhance customer outcomes and operational effectiveness. Working collaboratively across Customer Management, Operations, Digital, Data and Change teams, the postholder will identify customer pain points, redesign journeys and support delivery through to successful implementation. The Customer Journey Manager plays a key role in ensuring customer journeys are consistent, inclusive and aligned with regulatory expectations, supporting customer commitments and organisational strategy. This is a hands-on delivery role focused on converting customer insight into measurable business and customer improvements. Key Responsibilities Lead the mapping, analysis and optimisation of end-to-end customer journeys across key services and customer lifecycle stages. Identify customer pain points, barriers, failure demand and critical moments that influence customer outcomes. Apply service design methodologies and customer journey mapping techniques to develop improved customer experiences across digital, operational and human touchpoints. Ensure journey designs align with established customer experience principles, service standards and design frameworks. Champion customer-centred design approaches across business functions. Own and deliver customer journey improvement initiatives within agreed governance and prioritisation frameworks. Collaborate with operational, customer service, digital and delivery teams to redesign processes that reduce customer effort and improve service outcomes. Translate customer insights and performance data into actionable recommendations and improvement plans. Support implementation activities to ensure journey improvements are effectively embedded within day-to-day operations. Monitor delivery progress and manage risks, dependencies and stakeholder expectations. Act as the primary point of contact for assigned customer journeys and related improvement activities. Facilitate workshops, service design sessions, journey reviews and stakeholder engagement activities. Build strong relationships across Customer Management, Operations, Digital, Data and Change functions. Present journey findings, recommendations and progress updates to senior stakeholders and governance groups. Influence decision-making through evidence-based recommendations and customer insight. Ensure customer journey improvements support regulatory obligations, customer commitments and strategic objectives. Embed customer insight, feedback, vulnerability considerations and performance data into journey prioritisation and design decisions. Work with insight and analytics teams to measure journey performance and benefits realisation. Support the development of customer-focused performance measures and reporting. Maintain accurate journey documentation, service blueprints and supporting artefacts. Capture lessons learned and best practice to improve future customer experience initiatives. Contribute to the development of customer journey management and service design capability across the organisation. Promote a culture of continuous improvement, customer focus and evidence-led decision making. Knowledge, Skills & Experience Essential Proven experience in Customer Journey Management, Service Design, Customer Experience (CX) or Continuous Improvement roles. Strong practical experience of customer journey mapping, service design methodologies and process improvement techniques. Demonstrable experience delivering customer-focused change programmes within complex organisations. Excellent stakeholder management, facilitation and workshop leadership skills. Strong analytical and problem-solving abilities, with experience using customer insight and performance data to drive decisions. Ability to translate complex information into clear, actionable recommendations. Excellent written and verbal communication skills. Experience managing multiple priorities and delivering outcomes within agreed timescales. Desirable Experience within utilities, infrastructure, public sector or other regulated environments. Understanding of regulatory frameworks, customer commitments and industry obligations. Experience using customer insight and collaboration tools such as Miro, Power BI, Qualtrics or equivalent. Qualification or accreditation in Service Design, Customer Experience, Lean, Six Sigma or Continuous Improvement methodologies. Experience working within customer transformation or operational excellence programmes. Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Customer Service Specialist - NHS Blood and Transplant Location: onsite in Newtownards, Northern Ireland Contract: Permanent , onsite working only in Newtownards, currently no work at home opportunities Start Date: 3rd of August 2026 Hours of Work: 40 hours per week. Candidates need to be flexible between the hours of 11:30am and 8:30pm Monday to Friday - currently no weekends worked. Training: 10 Days (onsite 9.30am - 6pm) Salary: £26,436.80 Is this role right for you? Do you have a passion for helping others? Do you have the ability to deliver a first-class customer experience? Would you enjoy being part of a highly engaged and compassionate team that represents one of the one of our key clients, NHS Blood and Transplant. If you can answer 'YES' to these questions, then we'd love to hear from you! Job Overview As a member of our Team at Teleperformance, you will be making warm outbound calls to get people to rebook their blood donation appointment. You will have the desire to help all callers providing accurate information relating to blood donation appointments. You will be self-motivated and have passion for assisting others to save lives and should have a real desire to understand and the ability to deal with complex life experiences. Our callers want to talk to understanding empathetic people who'll listen, ask the right questions and patiently offer solutions that serve their needs. Bring your experience and enthusiasm and you'll have the chance to support the NHS Blood and Transplant Service. Key Responsibilities Resolve customer inquiries with speed and precision Assist customers with queries Delight customers by providing timely, accurate and expert advice Deliver a service where patience, empathy and building rapport are central Record, track, and effectively resolve incidents and queries Create clear notes on customers' accounts with relevant details Comply with company's policies and practices Update your knowledge through the associated guidelines and procedures Manage databases, tools, applications and operating systems Strive to achieve first call resolution Candidate Requirements We believe in building a team with the right drive and passion for products and customer service. That's why we need you to be interested in providing information and advice to customers relating to the NHS Blood and Transplant Line. If we work with the things we enjoy, then work should be a pleasurable place to be. Who are we? Teleperformance is the Worldwide leader in multichannel customer experience management. We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. We've been doing this since 1978, and every year we interact with more than 35% of the world population. We are in 80 countries, serving 170+ markets, employing 300,000 interaction experts worldwide, speaking 265 languages and dialects. We are experts in people interactions, and this gives us the edge in delivering superior customer experience in every contact. We constantly invest in research and development and get a deeper understanding of customer's thoughts, behaviours and needs, across different countries, industries, channels, and generations. Our knowledge, technology, and market expertise, built through years of experience, allow us to successfully provide unique interactions all over the world. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You
Jun 20, 2026
Full time
Customer Service Specialist - NHS Blood and Transplant Location: onsite in Newtownards, Northern Ireland Contract: Permanent , onsite working only in Newtownards, currently no work at home opportunities Start Date: 3rd of August 2026 Hours of Work: 40 hours per week. Candidates need to be flexible between the hours of 11:30am and 8:30pm Monday to Friday - currently no weekends worked. Training: 10 Days (onsite 9.30am - 6pm) Salary: £26,436.80 Is this role right for you? Do you have a passion for helping others? Do you have the ability to deliver a first-class customer experience? Would you enjoy being part of a highly engaged and compassionate team that represents one of the one of our key clients, NHS Blood and Transplant. If you can answer 'YES' to these questions, then we'd love to hear from you! Job Overview As a member of our Team at Teleperformance, you will be making warm outbound calls to get people to rebook their blood donation appointment. You will have the desire to help all callers providing accurate information relating to blood donation appointments. You will be self-motivated and have passion for assisting others to save lives and should have a real desire to understand and the ability to deal with complex life experiences. Our callers want to talk to understanding empathetic people who'll listen, ask the right questions and patiently offer solutions that serve their needs. Bring your experience and enthusiasm and you'll have the chance to support the NHS Blood and Transplant Service. Key Responsibilities Resolve customer inquiries with speed and precision Assist customers with queries Delight customers by providing timely, accurate and expert advice Deliver a service where patience, empathy and building rapport are central Record, track, and effectively resolve incidents and queries Create clear notes on customers' accounts with relevant details Comply with company's policies and practices Update your knowledge through the associated guidelines and procedures Manage databases, tools, applications and operating systems Strive to achieve first call resolution Candidate Requirements We believe in building a team with the right drive and passion for products and customer service. That's why we need you to be interested in providing information and advice to customers relating to the NHS Blood and Transplant Line. If we work with the things we enjoy, then work should be a pleasurable place to be. Who are we? Teleperformance is the Worldwide leader in multichannel customer experience management. We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. We've been doing this since 1978, and every year we interact with more than 35% of the world population. We are in 80 countries, serving 170+ markets, employing 300,000 interaction experts worldwide, speaking 265 languages and dialects. We are experts in people interactions, and this gives us the edge in delivering superior customer experience in every contact. We constantly invest in research and development and get a deeper understanding of customer's thoughts, behaviours and needs, across different countries, industries, channels, and generations. Our knowledge, technology, and market expertise, built through years of experience, allow us to successfully provide unique interactions all over the world. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You
Assessment & Support Officer Pay: £16.63 PAYE per hour Job Type: Temporary (until end of August 2026, with possible extension) Location: Beeston (office-based) The Role The Assessment & Support team acts as the front door for referrals, received via a portal from residents, colleagues, and third parties. You will play a key role in supporting the team to assess risk and need, ensuring customers receive the right support at the right time from appropriate services. Working within the wider team, you will support case management, coordinate activity across multiple agencies, and help deliver a high-quality, customer-focused service. Day-to-Day Responsibilities Support colleagues in managing cases, including completing referrals to statutory agencies Organise and attend multi-agency meetings, taking accurate and detailed notes Collaborate with internal and external professionals involved in casework Maintain accurate and up-to-date records, ensuring information is stored, shared, and acted on appropriately Liaise with external agencies to promote effective partnership working, risk mitigation, and positive outcomes for customers Complete, or support colleagues in completing, ongoing risk assessments, including specialist tools such as the DASH RIC checklist Take a holistic approach to casework, covering areas such as safeguarding, poverty, benefits, unmet social needs, domestic abuse, and mental health Build and maintain positive working relationships across teams and the wider organisation Assist the Team Leader with planned and ad hoc tasks, including meeting coordination and administrative support Skills & Experience Required Excellent communication skills, including written, verbal, presentation, and IT literacy Experience in frontline service delivery within housing, social care, or a related sector Experience in one or more specialist areas such as domestic abuse, mental health, adult social care, care & support, or anti-social behaviour Proven ability to work collaboratively within a team to manage workloads and solve complex issues Experience working with multiple agencies to coordinate support for individuals Ability to manage complex, sensitive, and emotionally challenging situations, supporting both customers and colleagues effectively Knowledge of relevant legislation and statutory frameworks, particularly relating to housing providers Good understanding of housing, care, and local public service delivery landscapes To apply for the Assessment and Support Officer position, please submit your CV detailing your relevant experience
Jun 20, 2026
Seasonal
Assessment & Support Officer Pay: £16.63 PAYE per hour Job Type: Temporary (until end of August 2026, with possible extension) Location: Beeston (office-based) The Role The Assessment & Support team acts as the front door for referrals, received via a portal from residents, colleagues, and third parties. You will play a key role in supporting the team to assess risk and need, ensuring customers receive the right support at the right time from appropriate services. Working within the wider team, you will support case management, coordinate activity across multiple agencies, and help deliver a high-quality, customer-focused service. Day-to-Day Responsibilities Support colleagues in managing cases, including completing referrals to statutory agencies Organise and attend multi-agency meetings, taking accurate and detailed notes Collaborate with internal and external professionals involved in casework Maintain accurate and up-to-date records, ensuring information is stored, shared, and acted on appropriately Liaise with external agencies to promote effective partnership working, risk mitigation, and positive outcomes for customers Complete, or support colleagues in completing, ongoing risk assessments, including specialist tools such as the DASH RIC checklist Take a holistic approach to casework, covering areas such as safeguarding, poverty, benefits, unmet social needs, domestic abuse, and mental health Build and maintain positive working relationships across teams and the wider organisation Assist the Team Leader with planned and ad hoc tasks, including meeting coordination and administrative support Skills & Experience Required Excellent communication skills, including written, verbal, presentation, and IT literacy Experience in frontline service delivery within housing, social care, or a related sector Experience in one or more specialist areas such as domestic abuse, mental health, adult social care, care & support, or anti-social behaviour Proven ability to work collaboratively within a team to manage workloads and solve complex issues Experience working with multiple agencies to coordinate support for individuals Ability to manage complex, sensitive, and emotionally challenging situations, supporting both customers and colleagues effectively Knowledge of relevant legislation and statutory frameworks, particularly relating to housing providers Good understanding of housing, care, and local public service delivery landscapes To apply for the Assessment and Support Officer position, please submit your CV detailing your relevant experience
Store Manager - Large Format Site (Self-Storage / Retail) Location: Southampton Salary: Up to £37,500 plus 6-monthly bonus Hours: 45 hours per week (weekend and lone working required) We are recruiting an experienced and commercially driven Store Manager to take full accountability for one of our client's largest and most complex sites in Southampton. This is a senior operational role requiring a hands-on, forward-thinking leader who is comfortable managing high revenue, operational challenges, and a developing team. This role would suit a seasoned manager from the self-storage sector or large format retail who thrives in a fast-paced environment and takes pride in running a safe, compliant and profitable operation. Store Manager - The Role: You will have full responsibility for the performance of the store, including sales, people, compliance and financial results. The site is large and busy, and requires a manager who can anticipate issues, resolve problems quickly, and lead from the front. Key responsibilities include: Full P&L accountability, including revenue, costs and profitability Driving sales performance through consultative selling and KPI management Leading, coaching and developing a small on-site team with strong future potential Ensuring high standards of health & safety, compliance and operational excellence Managing a complex site with a proactive, solutions-focused approach Maintaining strong customer experience and service standards Working weekends and lone working as required by the rota Store Manager - About You: Proven experience as a Store Manager, General Manager or similar Background in large format retail Strong commercial acumen with experience managing sales targets and revenue Confident managing KPIs, compliance and risk A hands-on leader with excellent problem-solving skills Passionate about people development and building high-performing teams Resilient, motivated and comfortable in demanding operational environments Full UK driving licence Store Manager - Additional Requirements: Initial training will take place in London and Surrey Candidates must be open to regular travel and staying away from home during the training period Store Manager - What's on Offer: Salary up to £37,500 6-monthly bonus scheme High-autonomy role with genuine ownership and accountability Opportunity to manage a flagship, high-revenue site If you are a seasoned manager with a commercial mind and like a challenge, this could be the role for you. Please click 'Apply' today and you will receive a call back within 48 hours. We look forward to hearing from you!
Jun 20, 2026
Full time
Store Manager - Large Format Site (Self-Storage / Retail) Location: Southampton Salary: Up to £37,500 plus 6-monthly bonus Hours: 45 hours per week (weekend and lone working required) We are recruiting an experienced and commercially driven Store Manager to take full accountability for one of our client's largest and most complex sites in Southampton. This is a senior operational role requiring a hands-on, forward-thinking leader who is comfortable managing high revenue, operational challenges, and a developing team. This role would suit a seasoned manager from the self-storage sector or large format retail who thrives in a fast-paced environment and takes pride in running a safe, compliant and profitable operation. Store Manager - The Role: You will have full responsibility for the performance of the store, including sales, people, compliance and financial results. The site is large and busy, and requires a manager who can anticipate issues, resolve problems quickly, and lead from the front. Key responsibilities include: Full P&L accountability, including revenue, costs and profitability Driving sales performance through consultative selling and KPI management Leading, coaching and developing a small on-site team with strong future potential Ensuring high standards of health & safety, compliance and operational excellence Managing a complex site with a proactive, solutions-focused approach Maintaining strong customer experience and service standards Working weekends and lone working as required by the rota Store Manager - About You: Proven experience as a Store Manager, General Manager or similar Background in large format retail Strong commercial acumen with experience managing sales targets and revenue Confident managing KPIs, compliance and risk A hands-on leader with excellent problem-solving skills Passionate about people development and building high-performing teams Resilient, motivated and comfortable in demanding operational environments Full UK driving licence Store Manager - Additional Requirements: Initial training will take place in London and Surrey Candidates must be open to regular travel and staying away from home during the training period Store Manager - What's on Offer: Salary up to £37,500 6-monthly bonus scheme High-autonomy role with genuine ownership and accountability Opportunity to manage a flagship, high-revenue site If you are a seasoned manager with a commercial mind and like a challenge, this could be the role for you. Please click 'Apply' today and you will receive a call back within 48 hours. We look forward to hearing from you!
Customer Success Manager (German and English Speaking) Location: Plymouth, Hybrid Job Type: Full-time Salary: £35,000 + Fantastic Benefits Join our dynamic Services team as a Customer Success Manager and play a pivotal role in delivering premium customer service aligned with our strategic goals. This position offers the opportunity to maximize revenue potential, enhance client relationships, and ensure successful contract renewals. If you're a seasoned leader passionate about driving best practices and fostering strong client engagements, we want you on our team! Day-to-Day of the Role: Lead the implementation of new client work within existing contracts, serving as the primary point of contact for both internal and external stakeholders. Manage and lead internal contract calls, client meetings, and review meetings, ensuring all parties are aligned and informed. Understand and confidently discuss client Service Level Agreements (SLAs), contracts, terms, and conditions, working closely with the Customer Delivery Manager. Review client hub data to identify trends and provide consultative guidance to clients, aiming to enhance engagement levels and secure future renewals. Serve as a Subject Matter Expert (SME) on all services and products, identifying upselling opportunities. Proactively manage contract risks and issues, ensuring lessons learned are shared across the department. Work in collaboration with Sales team to nurture and grow existing accounts and secure recurring revenue opportunities. Required Skills & Qualifications: Proven experience leading complex, successful service/client-facing teams. Excellent interpersonal and communication skills, capable of building effective relationships at a senior level. Strong people management skills, including coaching, mentoring, and developing team members. Commercial awareness and the ability to deliver in a fast-paced, pressurised environment. Good understanding of virtual platforms or technology tailored to client-specific requirements. Proficiency in Microsoft Office, particularly Excel, and excellent presentation skills. Benefits: Competitive salary and job level perks. Hybrid working model, allowing flexibility and balance. Opportunities for professional growth and development within a supportive environment. Engage in meaningful work that directly impacts company success and client satisfaction. To apply for this Customer Success Manager position, please click Apply Now with your up to date CV or contact Kyle Raven in the Reed Plymouth office.
Jun 20, 2026
Full time
Customer Success Manager (German and English Speaking) Location: Plymouth, Hybrid Job Type: Full-time Salary: £35,000 + Fantastic Benefits Join our dynamic Services team as a Customer Success Manager and play a pivotal role in delivering premium customer service aligned with our strategic goals. This position offers the opportunity to maximize revenue potential, enhance client relationships, and ensure successful contract renewals. If you're a seasoned leader passionate about driving best practices and fostering strong client engagements, we want you on our team! Day-to-Day of the Role: Lead the implementation of new client work within existing contracts, serving as the primary point of contact for both internal and external stakeholders. Manage and lead internal contract calls, client meetings, and review meetings, ensuring all parties are aligned and informed. Understand and confidently discuss client Service Level Agreements (SLAs), contracts, terms, and conditions, working closely with the Customer Delivery Manager. Review client hub data to identify trends and provide consultative guidance to clients, aiming to enhance engagement levels and secure future renewals. Serve as a Subject Matter Expert (SME) on all services and products, identifying upselling opportunities. Proactively manage contract risks and issues, ensuring lessons learned are shared across the department. Work in collaboration with Sales team to nurture and grow existing accounts and secure recurring revenue opportunities. Required Skills & Qualifications: Proven experience leading complex, successful service/client-facing teams. Excellent interpersonal and communication skills, capable of building effective relationships at a senior level. Strong people management skills, including coaching, mentoring, and developing team members. Commercial awareness and the ability to deliver in a fast-paced, pressurised environment. Good understanding of virtual platforms or technology tailored to client-specific requirements. Proficiency in Microsoft Office, particularly Excel, and excellent presentation skills. Benefits: Competitive salary and job level perks. Hybrid working model, allowing flexibility and balance. Opportunities for professional growth and development within a supportive environment. Engage in meaningful work that directly impacts company success and client satisfaction. To apply for this Customer Success Manager position, please click Apply Now with your up to date CV or contact Kyle Raven in the Reed Plymouth office.
AI Automation - SaaS Growth - Microsoft Ecosystem - Remote-First Culture Ready to join a fast-growing Microsoft and AI automation business at the exact point it scales into SaaS product growth ? Are you a commercially driven salesperson who thrives on outbound activity, building pipeline and closing meaningful technology deals? Do you enjoy the balance of hunting for new business while also growing existing customer relationships and uncovering additional revenue opportunities? At Jaam Automation , we re helping organisations modernise the way they work through Microsoft technologies, automation and AI. With strong year-on-year growth, an expanding enterprise customer base and the upcoming launch of our own AI SaaS platform, we re entering a hugely exciting phase of growth and looking for ambitious sales talent to help shape the journey. The Role at a Glance: Sales Account Executive - Microsoft & SaaS Solutions UK Remote-First £60,000 - £70,000 Base Salary OTE £90,000 - £130,000 Uncapped + Accelerators Full Time - Permanent Company: Fast-growing Microsoft solutions and AI automation technology business Clients: Working with leading UK and global brands across multiple sectors Culture: Remote-First, High Autonomy, Collaborative, Flat Structure, Work Hard-Play Hard Values: Always Be Nice Your Background / Skills: SaaS Sales, Microsoft Solutions, B2B Sales, New Business, IT Services, Automation, AI Solutions, Full Sales Cycle Management, Microsoft Business Applications. Who we are: Jaam Automation is a UK-headquartered technology business helping mid-market and enterprise organisations streamline operations and eliminate fragmented manual processes using Microsoft technologies, automation and AI. With more than 20 years of process automation expertise, we ve built a strong reputation delivering solutions that drive operational efficiency, productivity and transformation across a broad range of industries. Over the last three years, the business has grown strongly year on year, building a solid base of recurring customers while continuing to evolve our Microsoft and automation offerings. Now we re entering our next chapter. In 2026, we ll launch our own AI SaaS platform focused on agentic AI work management, creating a major shift into high-margin, product-led growth and opening up exciting commercial opportunities for the business and the sales team alike. We re a remote-first business with a collaborative, entrepreneurial culture where people are trusted to take ownership, move quickly and make an impact without layers of bureaucracy or micromanagement. Ready to help shape the next stage of growth? As Business Development Manager, you ll play a key role building pipeline, generating new business and growing existing customer relationships across Microsoft, automation and AI solution offerings. This is not a passive account management role. We re looking for someone with a genuine hunter mentality who enjoys outbound activity, creating opportunities and driving deals forward proactively while also identifying cross-sell and growth opportunities within existing accounts. You ll work closely with founders, marketing and delivery teams while helping shape how the sales organisation evolves as the company continues to scale. What your day might look like: • Generating new business through outbound prospecting and lead generation • Managing the full sales cycle from discovery through to close • Selling Microsoft-based solutions with a focus on AI and automation offerings • Building and managing your own pipeline activity • Growing existing customer accounts through cross-sell and upsell opportunities • Working closely with founders, marketing and delivery teams • Developing long-term customer relationships • Driving opportunities forward proactively and consistently • Maintaining strong activity levels across calls, outreach and follow-ups • Contributing ideas and feedback towards wider sales strategy and growth About You: • 3-5 years experience within B2B technology sales • Experience selling Microsoft business solutions & applications • Strong outbound sales and lead generation capability • Comfortable generating and managing your own pipeline • Proven ability to close opportunities confidently and consistently • Commercially driven with strong earning motivation • Able to cross-sell and grow existing customer relationships • Highly self-motivated and comfortable working autonomously • Resilient, proactive and outcomes-focused • Strong communication and relationship-building skills • Friendly, collaborative and aligned with Jaam s values and culture • Excited by AI, automation and emerging technologies • Full right to work in the UK without sponsorship requirements What Success Looks Like to Us: • Consistently building and managing your own pipeline • Maintaining strong daily sales activity levels • Generating new business opportunities proactively • Growing existing customer revenue through cross-sell activity • Taking ownership of opportunities from start to finish • Exceeding targets and driving commercial growth • Helping shape a scalable sales engine as the business grows Why Join Us? • Join a fast-growing Microsoft and AI automation business • Opportunity to be part of an AI SaaS platform launch journey • Remote-first working environment with flexibility and autonomy • Direct access to founders and leadership • High ownership role with genuine progression opportunity • Flat structure with fast decision-making • Uncapped earning potential with accelerators • Work with leading UK and global brands • Collaborative, ambitious and supportive culture If you re an ambitious, commercially driven salesperson excited by AI, SaaS and high-growth technology, this is your opportunity to join at the perfect stage of the journey. You ll have the freedom to make an impact, the backing of an experienced leadership team and the chance to help shape the future commercial success of a fast-scaling automation and AI business. Ready to build something big? Apply now and be part of the next phase of growth at Jaam Automation. Apply now. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone regarding your application. Your data will be processed by Recruitment Revolution on the basis of legitimate interests for the purposes of the recruitment process. Please refer to the Recruitment Revolution Privacy Policy on their website for further details.
Jun 20, 2026
Full time
AI Automation - SaaS Growth - Microsoft Ecosystem - Remote-First Culture Ready to join a fast-growing Microsoft and AI automation business at the exact point it scales into SaaS product growth ? Are you a commercially driven salesperson who thrives on outbound activity, building pipeline and closing meaningful technology deals? Do you enjoy the balance of hunting for new business while also growing existing customer relationships and uncovering additional revenue opportunities? At Jaam Automation , we re helping organisations modernise the way they work through Microsoft technologies, automation and AI. With strong year-on-year growth, an expanding enterprise customer base and the upcoming launch of our own AI SaaS platform, we re entering a hugely exciting phase of growth and looking for ambitious sales talent to help shape the journey. The Role at a Glance: Sales Account Executive - Microsoft & SaaS Solutions UK Remote-First £60,000 - £70,000 Base Salary OTE £90,000 - £130,000 Uncapped + Accelerators Full Time - Permanent Company: Fast-growing Microsoft solutions and AI automation technology business Clients: Working with leading UK and global brands across multiple sectors Culture: Remote-First, High Autonomy, Collaborative, Flat Structure, Work Hard-Play Hard Values: Always Be Nice Your Background / Skills: SaaS Sales, Microsoft Solutions, B2B Sales, New Business, IT Services, Automation, AI Solutions, Full Sales Cycle Management, Microsoft Business Applications. Who we are: Jaam Automation is a UK-headquartered technology business helping mid-market and enterprise organisations streamline operations and eliminate fragmented manual processes using Microsoft technologies, automation and AI. With more than 20 years of process automation expertise, we ve built a strong reputation delivering solutions that drive operational efficiency, productivity and transformation across a broad range of industries. Over the last three years, the business has grown strongly year on year, building a solid base of recurring customers while continuing to evolve our Microsoft and automation offerings. Now we re entering our next chapter. In 2026, we ll launch our own AI SaaS platform focused on agentic AI work management, creating a major shift into high-margin, product-led growth and opening up exciting commercial opportunities for the business and the sales team alike. We re a remote-first business with a collaborative, entrepreneurial culture where people are trusted to take ownership, move quickly and make an impact without layers of bureaucracy or micromanagement. Ready to help shape the next stage of growth? As Business Development Manager, you ll play a key role building pipeline, generating new business and growing existing customer relationships across Microsoft, automation and AI solution offerings. This is not a passive account management role. We re looking for someone with a genuine hunter mentality who enjoys outbound activity, creating opportunities and driving deals forward proactively while also identifying cross-sell and growth opportunities within existing accounts. You ll work closely with founders, marketing and delivery teams while helping shape how the sales organisation evolves as the company continues to scale. What your day might look like: • Generating new business through outbound prospecting and lead generation • Managing the full sales cycle from discovery through to close • Selling Microsoft-based solutions with a focus on AI and automation offerings • Building and managing your own pipeline activity • Growing existing customer accounts through cross-sell and upsell opportunities • Working closely with founders, marketing and delivery teams • Developing long-term customer relationships • Driving opportunities forward proactively and consistently • Maintaining strong activity levels across calls, outreach and follow-ups • Contributing ideas and feedback towards wider sales strategy and growth About You: • 3-5 years experience within B2B technology sales • Experience selling Microsoft business solutions & applications • Strong outbound sales and lead generation capability • Comfortable generating and managing your own pipeline • Proven ability to close opportunities confidently and consistently • Commercially driven with strong earning motivation • Able to cross-sell and grow existing customer relationships • Highly self-motivated and comfortable working autonomously • Resilient, proactive and outcomes-focused • Strong communication and relationship-building skills • Friendly, collaborative and aligned with Jaam s values and culture • Excited by AI, automation and emerging technologies • Full right to work in the UK without sponsorship requirements What Success Looks Like to Us: • Consistently building and managing your own pipeline • Maintaining strong daily sales activity levels • Generating new business opportunities proactively • Growing existing customer revenue through cross-sell activity • Taking ownership of opportunities from start to finish • Exceeding targets and driving commercial growth • Helping shape a scalable sales engine as the business grows Why Join Us? • Join a fast-growing Microsoft and AI automation business • Opportunity to be part of an AI SaaS platform launch journey • Remote-first working environment with flexibility and autonomy • Direct access to founders and leadership • High ownership role with genuine progression opportunity • Flat structure with fast decision-making • Uncapped earning potential with accelerators • Work with leading UK and global brands • Collaborative, ambitious and supportive culture If you re an ambitious, commercially driven salesperson excited by AI, SaaS and high-growth technology, this is your opportunity to join at the perfect stage of the journey. You ll have the freedom to make an impact, the backing of an experienced leadership team and the chance to help shape the future commercial success of a fast-scaling automation and AI business. Ready to build something big? Apply now and be part of the next phase of growth at Jaam Automation. Apply now. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone regarding your application. Your data will be processed by Recruitment Revolution on the basis of legitimate interests for the purposes of the recruitment process. Please refer to the Recruitment Revolution Privacy Policy on their website for further details.
Your new company Due to restructuring, this prestigious logistics group has a number of new permanent opportunities across the finance function. Including a need for an experienced Billing Team Leader to join them. Your new role The Billing Team Leader supports the accurate, timely and compliant operation of the Group's billing activities within Accounts Receivable. The role provides daily supervision of billing workflows, acts as the primary escalation point for Billing Assistants, and ensures all billing outputs meet the highest standards of accuracy and control. The Billing Team Leader supports the AR Manager in delivering a reliable and well-governed billing process and provides operational cover for the AR Manager when required. Summary of Main Responsibilities Oversee daily billing activity across all billing types, including standard invoices, recurring/milestone billing, usage-based billing, credit notes, adjustments and AutoInvoice processing. Allocate and monitor workloads across the Billing Assistants to ensure accurate and timely completion of all tasks. Act as first-line escalation point for complex billing issues, pricing errors, customer account anomalies, adjustment approvals, and billing exceptions. Oversee review and preparation of customer master data updates, ensuring correct routing for approvals. Ensure adherence to billing procedures, approval hierarchies and internal controls. Champion a strong accuracy culture, ensuring invoices, credit notes, adjustments and journals are created correctly the first time. Monitor error trends and exceptions, escalating systemic issues and recurring defects to the AR Manager. Support month-end completeness checks, reconciliations and billing accuracy commentary. Provide operational cover for the AR Manager as required. What you'll need to succeed Strong end-to-end billing process knowledge. Understanding of pricing, billing rules and contract terms. Strong Oracle Fusion Receivables and Excel capability. Experience coordinating or supervising billing tasks. Ability to critically review outputs and drive accuracy. Highly organised with strong attention to detail. Positive, proactive problem solver. Calm under pressure and able to manage deadlines. Committed to continuous improvement and accuracy. What you'll get in return An attractive salary and benefits package along with hybrid working. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 20, 2026
Full time
Your new company Due to restructuring, this prestigious logistics group has a number of new permanent opportunities across the finance function. Including a need for an experienced Billing Team Leader to join them. Your new role The Billing Team Leader supports the accurate, timely and compliant operation of the Group's billing activities within Accounts Receivable. The role provides daily supervision of billing workflows, acts as the primary escalation point for Billing Assistants, and ensures all billing outputs meet the highest standards of accuracy and control. The Billing Team Leader supports the AR Manager in delivering a reliable and well-governed billing process and provides operational cover for the AR Manager when required. Summary of Main Responsibilities Oversee daily billing activity across all billing types, including standard invoices, recurring/milestone billing, usage-based billing, credit notes, adjustments and AutoInvoice processing. Allocate and monitor workloads across the Billing Assistants to ensure accurate and timely completion of all tasks. Act as first-line escalation point for complex billing issues, pricing errors, customer account anomalies, adjustment approvals, and billing exceptions. Oversee review and preparation of customer master data updates, ensuring correct routing for approvals. Ensure adherence to billing procedures, approval hierarchies and internal controls. Champion a strong accuracy culture, ensuring invoices, credit notes, adjustments and journals are created correctly the first time. Monitor error trends and exceptions, escalating systemic issues and recurring defects to the AR Manager. Support month-end completeness checks, reconciliations and billing accuracy commentary. Provide operational cover for the AR Manager as required. What you'll need to succeed Strong end-to-end billing process knowledge. Understanding of pricing, billing rules and contract terms. Strong Oracle Fusion Receivables and Excel capability. Experience coordinating or supervising billing tasks. Ability to critically review outputs and drive accuracy. Highly organised with strong attention to detail. Positive, proactive problem solver. Calm under pressure and able to manage deadlines. Committed to continuous improvement and accuracy. What you'll get in return An attractive salary and benefits package along with hybrid working. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Senior AI Engineer (Gen AI & RAG) Greater London, England, United Kingdom (On-site) Join an award-winning, internationally recognised B2B Consultancy as a Senior AI Engineer, where you will play a central role in delivering and evolving production-grade generative AI capabilities that power real-world business outcomes. This is a senior, hands-on engineering role focused on building the intelligence layer of next-generation AI products. You will architect and implement Retrieval-Augmented Generation (RAG) pipelines, agentic workflows, and rigorous evaluation frameworks that ensure AI systems are accurate, reliable, and grounded in genuine business value. Reporting to the Director of AI, you will bridge strategy and execution - translating architectural direction into high-quality, scalable implementations in close collaboration with AI Platform Engineering. What You'll Do Design, build, and deploy production-grade generative AI systems that perform reliably at scale. Implement and continuously improve RAG pipelines that effectively leverage proprietary and domain-specific content. Develop agentic and workflow-driven AI patterns with a strong emphasis on determinism, quality, and long-term maintainability. Apply model adaptation techniques - prompting, fine-tuning, distillation - to optimise for quality, latency, and cost efficiency. Drive strong experimentation and evaluation practices, measuring correctness, faithfulness, and robustness across AI outputs. Provide hands-on technical leadership, mentoring engineers and contributing meaningful code-level guidance across the team. Work closely with platform, product, and delivery teams to accelerate the path from AI experimentation to production deployment. Explore and apply advanced retrieval approaches, including Graph-RAG and structured knowledge representation, where they deliver clear value. Required Skills & Experience Strong Python proficiency for production-grade AI development, with hands-on experience across LlamaIndex, LangChain, and LangGraph. Proven track record building Retrieval-Augmented Generation (RAG) systems; Graph-RAG exposure is a distinct advantage. Practical experience with model adaptation techniques including prompting, fine-tuning, instruction tuning, or knowledge distillation. Solid grounding in evaluation and experimentation methodology for generative AI, with a focus on correctness, faithfulness, and robustness. Demonstrable experience owning the technical design and delivery of complex AI, ML, or data-driven systems in live production environments. A background operating at senior engineer or technical lead level - comfortable balancing rapid experimentation with disciplined production delivery, and communicating with clarity across technical and non-technical stakeholders. This is a compelling opportunity to work at the forefront of applied Generative AI, where your contributions directly shape customer-facing products and drive measurable business impact. You will bring genuine technical ownership and autonomy, supported by a world-class leadership team with a clear and ambitious AI roadmap. INDAM The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jun 20, 2026
Full time
Senior AI Engineer (Gen AI & RAG) Greater London, England, United Kingdom (On-site) Join an award-winning, internationally recognised B2B Consultancy as a Senior AI Engineer, where you will play a central role in delivering and evolving production-grade generative AI capabilities that power real-world business outcomes. This is a senior, hands-on engineering role focused on building the intelligence layer of next-generation AI products. You will architect and implement Retrieval-Augmented Generation (RAG) pipelines, agentic workflows, and rigorous evaluation frameworks that ensure AI systems are accurate, reliable, and grounded in genuine business value. Reporting to the Director of AI, you will bridge strategy and execution - translating architectural direction into high-quality, scalable implementations in close collaboration with AI Platform Engineering. What You'll Do Design, build, and deploy production-grade generative AI systems that perform reliably at scale. Implement and continuously improve RAG pipelines that effectively leverage proprietary and domain-specific content. Develop agentic and workflow-driven AI patterns with a strong emphasis on determinism, quality, and long-term maintainability. Apply model adaptation techniques - prompting, fine-tuning, distillation - to optimise for quality, latency, and cost efficiency. Drive strong experimentation and evaluation practices, measuring correctness, faithfulness, and robustness across AI outputs. Provide hands-on technical leadership, mentoring engineers and contributing meaningful code-level guidance across the team. Work closely with platform, product, and delivery teams to accelerate the path from AI experimentation to production deployment. Explore and apply advanced retrieval approaches, including Graph-RAG and structured knowledge representation, where they deliver clear value. Required Skills & Experience Strong Python proficiency for production-grade AI development, with hands-on experience across LlamaIndex, LangChain, and LangGraph. Proven track record building Retrieval-Augmented Generation (RAG) systems; Graph-RAG exposure is a distinct advantage. Practical experience with model adaptation techniques including prompting, fine-tuning, instruction tuning, or knowledge distillation. Solid grounding in evaluation and experimentation methodology for generative AI, with a focus on correctness, faithfulness, and robustness. Demonstrable experience owning the technical design and delivery of complex AI, ML, or data-driven systems in live production environments. A background operating at senior engineer or technical lead level - comfortable balancing rapid experimentation with disciplined production delivery, and communicating with clarity across technical and non-technical stakeholders. This is a compelling opportunity to work at the forefront of applied Generative AI, where your contributions directly shape customer-facing products and drive measurable business impact. You will bring genuine technical ownership and autonomy, supported by a world-class leadership team with a clear and ambitious AI roadmap. INDAM The Portfolio Group are acting on behalf of our client in recruiting for this position.
