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Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Title: Customer Service Advisor Salary: £13.50 per hour Location: Sittingbourne, Kent Contract: 12 Months Hours: Monday - Friday, 37.5 hours Be the Voice that Makes a Difference Are you a detail-oriented professional with a passion for delivering top-tier support? We are looking for a Customer Service Advisor to join our team in Sittingbourne. In this office-based role, you will be the backbone of our order processing operations, ensuring our customers receive the high-quality service they expect. The Perks: Recognition & rewards: Monthly awards for top performers and opportunities for customer service qualifications. Modern facilities: Access to an onsite gym (including a Peloton bike!), outside seating areas, and a subsidised canteen with a Starbucks station. Flexible working: Option to work from home one day per week once trained. Financial benefits: Competitive pension, private healthcare, and access to the Randstad app for discounts at major supermarkets, cinemas, and restaurants. Travel: Free on-site parking for all staff. Responsibilities: Order Management: Process daily customer and sample orders received via various methods in a timely and accurate manner. Customer Support: Act as a key point of contact for hospitals, wholesalers, retailers, and patients. Problem Solving: Efficiently resolve queries and escalate issues when necessary, always maintaining a balance of empathy and business focus Collaboration: Work closely with internal colleagues and warehouse/delivery partners to provide real-time order updates. Relationship Building: Work with dedicated accounts to build strong, knowledgeable partnerships and track orders from warehouse to delivery. Quality Control: Monitor shelf life requirements and proactively notify customers of any out-of-stock situations. Your Essential Skills: Empathetic nature: You are patient, understanding, and genuinely care about improving the lives of others. Communication expert: You possess a professional telephone manner and clear written communication skills. IT proficient: Comfortable navigating databases and picking up new systems quickly. Customer-centric: Previous experience in a busy customer service environment is essential. Ready to start making a difference? Apply today! Randstad Business Support is acting as an Employment Business in relation to this vacancy.

Are you an experienced New Homes Sales Advisor ready to take the next step in your career with a leading house builder in Northamptonshire? I am working on behalf of a team seeking a driven and commercially focused individual to take the lead on a high-performing consortium development with a proven track record of achieving 1-2 sales per week. Key Responsibilities: Take ownership of the sales operation on a busy, high-selling consortium development. Guide prospective buyers through the entire home-buying journey, from initial enquiry through to completion and handover. Conduct both in-person and virtual viewings, showcasing the quality, specification, and lifestyle of the development. Build strong relationships with customers, providing expert advice on available plots, pricing, incentives, and purchasing options. Manage the full sales process efficiently while delivering an exceptional customer experience at every stage. Work closely with the wider sales and site teams to maintain strong sales performance and achieve targets. Ensure the development and sales area are presented to the highest standard at all times. Qualifications & Experience: Minimum 2+ years' experience specifically within New Homes sales is essential. Previous experience heading up or taking lead responsibility for a development is required. Proven track record of delivering consistent sales performance within a fast-paced New Homes environment. Strong organisational, communication, and customer service skills. Must be available to work weekends as part of a 7-day sales operation. Why Apply? Opportunity to work with a well-established house builder on a flagship consortium site. Competitive salary and commission structure. Market-leading OTE with further bonus opportunities. Paid mileage. Career progression and development within a leading company in the property sector. Retainer offered for experienced New Homes candidates. For further information or to discuss your application, please contact Max at Fawkes & Reece London

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis. This is an exciting opportunity to join the People Services team within the People and Culture Directorate at Arthritis UK as a People Information Officer. We are looking for a highly organised and customer focused individual to provide an advisory and administrative service to our people. This role is central to delivering an excellent employee and volunteer experience in relation to the employee and volunteer lifecycle. About the role You will be part of a team of People Information Officers that play a key role in supporting the people journey with involvement in all aspects of the employee and volunteer lifecycle, handling a wide range of administrative and advisory tasks. This includes recruitment, onboarding induction, preparing contracts, processing contract changes and administering the leavers process. You will maintain accurate people data, ensure data integrity and confidentiality and act as a trusted first point of contact for managers, employees and volunteers. About you We would love to hear from if you: Are highly organised with excellent attention to detail. Communicate clearly and professionally, both in writing and verbally. Enjoy supporting and advising others, delivering exceptional customer service. Can work effectively with teams and colleagues across departments to achieve shared goals. Handle confidential information with professionalism and discretion. Are proactive, adaptable and committed to continuous improvement. Have experience in HR administration and a solid understanding of core HR processes. Have experience providing HR information, advice and guidance. Have worked with and are confident using HR systems and understand the importance of data accuracy.

Do you have office-based customer service experience within financial services or insurance? We're looking for a Client Services Senior Specialist to join our growing team at Everywhen Employee Benefits , part of the wider Ardonagh Advisory Group. This is a fantastic opportunity for an experienced customer service professional who is passionate about delivering exceptional client service and supporting colleagues to succeed. You'll work Monday to Friday, 37.5 hours per week , with no evenings or weekends , and benefit from all the advantages of working within a supportive, well-established organisation that truly puts clients and people first. Initially, you'll be based in one of our offices (Darwen, Winnersh or Southampton), working closely with your team and Manager. Once established in the role, there is the opportunity for hybrid working , with a mix of office and home-based days. So, what does the role of Client Services Senior Specialist involve? In this role, you will provide exceptional client service and support to Consultants, clients, and insurers, acting as a trusted and knowledgeable first point of contact. Your key responsibilities will include: Being the first point of contact for day-to-day queries from clients, Consultants, and insurers via phone and email. Proactively supporting policy renewals and new business , ensuring all activity is handled efficiently, accurately, and in line with agreed SLAs. Managing the day-to-day running of an assigned client portfolio , including invoicing, accounts, claims, underwriting, and administration. Preparing draft client reports for renewals and new business requests. Ensuring all work is completed right first time , maintaining high standards of accuracy and compliance with FCA, Consumer Duty, and data protection requirements. Keeping client records and information fully up to date within our Policy Administration System. Acting as a role model within the team , demonstrating strong client service behaviours, technical knowledge, and professionalism. Supporting the Team Manager with task delegation, mentoring, training of new or existing team members, and occasional involvement in interviews. Taking ownership of referrals and escalations, ensuring timely resolution and excellent outcomes. Proactively identifying opportunities to improve processes, service delivery, and ways of working. What are we looking for? Proven customer service experience within financial services or insurance (minimum 3 years). Experience within Group Risk or Healthcare or Employee Benefits (minimum 3 years). Strong organisation and time management skills , with the ability to manage priorities and meet deadlines. Excellent communication skills and confidence dealing with clients and insurers at all levels. High attention to detail and a strong sense of ownership over your work. A positive, flexible team player who enjoys supporting others and leading by example. Microsoft Office skills (essential). Industry qualifications such as IF7 or GR1 are desirable, but not essential. What's in it for you? A welcoming, supportive team environment The opportunity to work for an organisation awarded Investors in Customers Gold for outstanding service. Hybrid working options once established in the role. Ongoing training, development, and support with professional qualifications. A company culture that genuinely cares about your wellbeing, development, and career progression . If you're passionate about client service, enjoy working collaboratively, and are ready to take the next step in your career within Health & Protection, we'd love to hear from you. INDX01 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Parts Advisor £29,000 Basic £39,000 OTE Watford Permanent / Full Time Working Hours: Monday to Friday: 8:00am 6:00pm 1 in 4 Saturdays: 8:30am 4:00pm Join a Prestige Main Dealership We re currently recruiting for an experienced Parts Advisor to join a busy and successful prestige main dealership in Watford . This is a fantastic opportunity for someone with previous motor trade parts experience looking to join a professional aftersales team with strong earning potential and long-term career development. The Role Supplying vehicle parts to both front and back counter customers Identifying and sourcing the correct parts efficiently Supporting the workshop and service department with parts requests Handling customer enquiries via telephone, email and face-to-face Maintaining accurate stock control and records Working towards departmental targets and delivering excellent customer service What We re Looking For Minimum 1 year s experience as a Parts Advisor within the motor trade Experience working within a dealership or busy parts department Strong communication and organisational skills Customer-focused with a professional approach Ability to work well in a fast-paced environment Confident using parts systems and handling multiple tasks What s On Offer £29,000 basic salary £39,000 OTE Prestige dealership environment Supportive and established aftersales team Ongoing training and progression opportunities This is an excellent opportunity for an experienced Parts Advisor looking to progress their career within a premium dealership environment. Apply today to find out more.

Are you a confident communicator with a passion for delivering exceptional customer service in a fast-paced environment? We're recruiting for a Customer Advisor to join our client's busy team in Glasgow. This is an excellent opportunity for someone who enjoys variety, thrives under pressure, and takes pride in delivering a first-class customer experience. This role offers far more than a traditional call centre position. You'll support customers across multiple divisions, manage a high volume of inbound enquires, coordinate hires and sales activity, and build strong working relationships with both customers and suppliers. If you're commercially aware, highly organised, and enjoy being at the heart of a busy operation, this could be the ideal next step in your career. What you will get in your new role A competitive salary of 28,000 to 32,000 per annum Fully office-based role in Glasgow Employer contributory pension scheme Life Assurance Up to 25 days annual leave plus public holidays Option to purchase up to 5 days additional leave Employee welfare fund and company-funded social events Health & wellbeing support including Employee Assistance Programme, flu Jab, wellbeing hub and eye tests Excellent transport links Monday to Friday shift pattern, week 1: Mon to Thu 8:00am-4:45pm, Fri 8:00am-3:45pm, week 2: Mon to Thu 8:45am-5:30pm, Fri 9:15am-5pm Responsibilities in your new role as a Customer Service Advisor As a Customer Service Advisor, you'll act as a key point of contact for major account customers, ensuring all enquiries, hires, and sales requests are handled efficiently and professionally. You'll work closely with internal teams, depots, and external suppliers to coordinate solutions and deliver a seamless customer experience. Your responsibilities will include: Managing a high volume of inbound customer calls and emails Coordinating hires and sales activity across multiple business divisions Processing contracts and maintaining accurate records using the ERP systems Building strong customer relationships and deliver exceptional service Negotiating delivery times and sourcing equipment when required Monitoring enquiries and ensuring customers are kept fully updated Identifying opportunities to support business growth and customer retention Escalating issues appropriately and working proactively to resolve queries Your personality, experience and qualifications We're looking for a proactive, customer-facing individual who is comfortable working in a fast-paced, contact-centre style environment. You'll have previous experience in a customer service, sales support, coordination, or office-based role where managing multiple priorities was essential. To succeed in this role, you should have: Excellent communication and interpersonal skills Strong organisational skills and attention to detail Confidence managing high volumes of customer interactions A positive, solution-focused attitude Good IT skills and experience using CRM or ERP systems Commercial awareness and the ability to work with urgency The ability to learn quickly and adapt within a busy environment Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.

Customer Service Advisor Salary: £28,000 plus bonus (rising to £29,000 after probation) Hours: Monday-Friday, 08:30-17:00 (37.5 hours per week) Location: Halesowen - 100% office-based Benefits: Great bonus scheme, Free on-site parking, pension scheme, competitive holiday allowance, and more Looking for a role that combines stability, variety, and a friendly team environment? Join a global manufacturing business with an outstanding reputation. This company is a leader in the building industry and continues to invest heavily in research, development, and sustainability initiatives. We're seeking a Customer Service Coordinator to join our vibrant and relaxed team in Halesowen. This is not a call centre role - you'll handle a mix of customer enquiries and administrative tasks, ensuring every client receives exceptional service. What you'll be doing: Processing sales orders from phone and email requests Managing the shared email inbox and making proactive calls for missing details Raising invoices and obtaining purchase order numbers Tracking deliveries and checking stock levels Handling complaints professionally and resolving issues promptly Liaising with multiple internal departments Performing general admin tasks such as scanning and filing What we're looking for: Ideally based locally Previous experience in telephone-based customer service or administration Confident using general IT packages Excellent communication skills and a professional telephone manner Why join us? Work for a global leader with a strong reputation Enjoy a friendly, supportive team environment Benefit from free parking, pension scheme, and competitive holiday allowance Receive a discretionary bonus and salary increase after probation Ready to take the next step? Apply today with your CV only - no cover letter required!

Professional Services Engineer (Client-Facing / Security Technology)Leicester (Hybrid)£ We are partnering with a leading global technology organisation to recruit a Professional Services Engineer to deliver complex, client-facing technical solutions. This role is ideal for someone who thrives in fast-paced environments , enjoys working directly with clients, and can combine technical depth with strong communication skills . The Role You will be responsible for implementing and integrating security-focused products within client environments, ensuring successful delivery and long-term value. Key responsibilities: Leading end-to-end implementations of complex technical solutions Gathering client requirements and translating into tailored solutions Installing, configuring and integrating systems into existing environments Supporting data migration and system integration (APIs, platforms, etc.) Troubleshooting technical issues during and after deployment Delivering client training and workshops Acting as a trusted technical advisor to customers Managing multiple projects in a fast-paced delivery environment Must-have: Experience in a Professional Services / Solutions / Implementation Engineer role Strong understanding of complex technical products (ideally security or SaaS) Proven experience working in client-facing environments Ability to communicate technical concepts clearly to non-technical stakeholders Experience working in fast-paced, delivery-focused environments Strong problem-solving and troubleshooting skills Technical experience: Experience with APIs, integrations and system architecture Exposure to cloud platforms (e.g. GCP/AWS/Azure) Scripting or automation experience (Python, Bash or similar) desirable Background in security or endpoint technologies highly advantageous Key Traits for Success Confident and articulate communicator Ability to build strong client relationships Comfortable managing multiple priorities and deadlines Proactive, solutions-focused mindset Please Note Candidates must have hands-on RF design experience (not just theoretical) GPS and/or wireless communication expertise will be a key differentiator Due to the nature of the work, candidates must meet UK residency requirements Active SC Clearance is required (or eligibility to obtain it) If you have the relevant experience outlined above and meet the requirements, please apply using the link provided.

This is an exciting opportunity to join the team within one of the UK's most modern and professional vehicle salvage agents and parts recyclers based in Thame, Oxford. Key duties The Car Parts Sales Advisor role will involve dealing with telephone and email enquiries from the motor trade or members of the general public who are looking for recycled/green parts. Key skills Must have a general understanding of motor vehicles, previous experience would be a distinct advantage. Customer focused with a clear & confident telephone manor. Comfortable communicating across all sales platforms i.e. telephone, email & webchats. Being a team player is a must, as is being confident working in a busy sales office. IT skills preferable, including experience with word, outlook and excel is an advantage. The successful candidate must have good customer service skills and be reliable, enthusiastic and comfortable working in a busy fast-moving environment. Details Position type Permanent / full-time Working days Monday - Friday Working hours 8:00am - 5:00pm (4:45pm on Fridays) Rate of pay The starting salary is 26,000, + Sales bonuses, to be reviewed upon completion of the 3-month probationary period. Key benefits Staff petrol allowance Pension scheme Generous staff parts discount Free on-site parking Paid day off for your birthday (after 1 years' service) Ongoing training is provided. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Customer Service Advisor- German Speaking The successful candidate must be fluent in both spoken and written German. Location: Liverpool (Hybrid Working) Contract: Temporary ongoing Pay Rate: £13.79 per hour Hours: 37.5 hours per week Shift Pattern Monday to Friday - Hybrid Hours between 08:00am - 6:00pm (rotating) including Banh Holiday About the Role We are currently recruiting for a Customer Service Advisor fluent in both spoken and written German to join our client based in Liverpool. Customer Service Advisor Key Responsibilities German Speaking- fluent in both spoken and written German Deliver a professional, friendly, and customer-focused service at all times Manage customer enquiries via phone and digital communication channels Build a clear understanding of customer needs to provide effective solutions Advising customers on the best services available Deliver a high-quality customer experience in line with company standards and SLAs Accurately capture and maintain customer information using CRM systems Promoting memberships to non-members Work collaboratively with internal teams to ensure customer issues are resolved efficiently Maintain a high level of accuracy and attention to detail in all customer interactions Requirements Fluent in both spoken and written German Previous experience within a busy customer service or contact centre environment, ideally with travel/hospitality industry exposure Strong background in handling high volumes of customer enquiries Excellent verbal and written communication skills Confident using CRM systems and computer applications Strong listening skills and attention to detail Positive, proactive, and customer-focused attitude Flexible approach to working shifts, including weekends Customer Service Advisor Desirable Experience Fluent in both spoken and written German Previous experience within a busy customer service or contact centre environment, ideally with travel/hospitality industry exposure Experience working to KPIs and service level agreements within a contact centre environment IT Savvy with good MS Office and keyboard skills; familiar with technology and mobile applications Winsearch acts as an employment agency for permanent staff. We recruit for roles across Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement, and Professional Services. Consultant: Aleksandra Follert (url removed) Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks

SERVICE MANAGER Hedin Automotive BMW & MINI has an exciting opportunity for an experienced Service Manager to join our Aftersales team. This is a fantastic chance to further your career with one of the world's most admired automotive brands, working within a group that prides itself on exceptional customer experience and strong team culture. YOUR ROLE. As the Service Manager, you will be responsible for overseeing the day-to-day operations and provide direct management of the Service team offering support and coaching where necessary, to ensure any customer concerns are resolved promptly and professionally. The main duties of the role include. Oversee daily operations to maintain smooth workflow and outstanding customer experience Lead and motivate Service Advisors, Technicians, and Workshop Controllers Drive workshop performance across Quality Checks, First Time Fix, VOC scores, and accurate paperwork/warranty submissions Coach and develop the Service team, including reviews, staffing, and training Optimise workshop loading, technician utilisation, and identify additional work opportunities Ensure full compliance with all processes and systems Resolve customer concerns promptly and manage BMW Complaints Portal cases within required timeframes Analyse KPIs and implement continuous improvement strategies Produce regular reports on workshop efficiency, customer satisfaction, and key financial metric YOUR PROFILE. Excellent customer service and communication skills Strong leadership qualities with the ability to motivate and develop a team Highly organised with strong multitasking abilities Calm, professional approach to resolving conflict and customer concerns Self-motivated and able to work effectively in a fast-paced environment Proven experience as a Service Manager, Assistant Service Manager, or similar senior role within an automotive Aftersales Department ABOUT US. Hedin Automotive is a well-established BMW & MINI franchise with state-of-the-art centres across North London, East London, and Kent. As part of Hedin Mobility Group-one of the world's leading private automotive retail and aftermarket services providers we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers. SALARY AND HOURS. Basic Salary of £41,615 per annum, with a competitive OTE of £52,615+ with a company car. Working hours, Monday to Friday, 8am to 6pm. BENEFITS. Hedin Automotive values our employees and invests in personal development and training. In addition, offering a wide range of market leading benefits to all our colleagues. Why not take a moment to view our benefits and see what our employees love about working at Hedin Automotive by visiting our . Click apply today and take the first step towards a rewarding career in the automotive industry.

Job Title: Customer Service Advisor Location: Southampton Salary: Up to £30k per annum Hours: Full Time (Monday to Friday) Job Overview The successful candidate will be responsible for delivering excellent customer service, handling enquiries efficiently, and ensuring a positive experience for every customer interaction. Key Responsibilities Handle customer enquiries via phone, email, live chat, or face-to-face Provide accurate information about products, services, and processes Resolve customer issues and complaints in a professional and timely manner Process orders, returns, and account updates accurately Maintain up-to-date and detailed customer records Meet individual and team performance targets Escalate complex issues to the appropriate department when required Follow company policies, procedures, and data protection guidelines Key Skills & Experience Previous experience in a customer service or contact centre role (desirable but not essential) Excellent verbal and written communication skills Strong listening and problem-solving abilities Ability to remain calm and professional under pressure Confident using computer systems and CRM software A positive, can-do attitude and strong work ethic Personal Attributes Customer-focused and empathetic Reliable and punctual Team player with the ability to work independently Willingness to learn and develop new skills Next Steps Apply online or contact Reed Southampton for more information.

An excellent opportunity has arisen for a skilled Aftersales Advisor to join a leading car supermarket based in Hinckley. This is a vital role within a fast-paced, customer-focused environment, where you will serve as the primary point of contact between customers, warranty providers, and repair centres. The successful individual will ensure that every customer interaction demonstrates professionalism and delivers outstanding service. Benefits Of An Aftersales Advisor: Monday to Friday working pattern (no weekends) 24,500 basic salary 28 days holiday allowance Free onsite parking Supportive team environment with ongoing training and development opportunities Duties Of An Aftersales Advisor: Handling customer enquiries and warranty claims efficiently and professionally Coordinating between customers, warranty providers, and repair agents to ensure smooth processes Managing customer complaints with empathy, providing clear communication and resolutions Providing regular updates to customers throughout repair or warranty processes Ensuring all customer needs and expectations are met to the highest standard Maintaining accurate records and documentation related to aftersales activities Requirements Of An Aftersales Advisor: Proven experience in a customer service role, ideally within the motor trade sector Confident communicator with strong administration and PC skills Friendly, professional, and customer-focused approach Excellent problem-solving abilities and resilience in a busy environment Ability to multitask effectively and stay organised under pressure Technical or vehicle knowledge is advantageous but not mandatory If this Aftersales Advisor role sounds like the perfect opportunity for your skills and experience, contact Aedan Oliver at Perfect Placement today! Contact Aedan Oliver, Automotive Recruitment Specialist at Perfect Placement covering Hinckley and Leicestershire, today to discover more about this fantastic Aftersales Advisor opportunity.

Are you an experienced Vehicle Service Advisor looking to take the next step in your career? Our client, a reputable franchise-approved commercial vehicle dealership in Cardiff, is seeking a professional and customer-focused Vehicle Service Advisor to join their team. This is an excellent opportunity to work within a well-established dealership group, offering competitive salary packages and clear career progression. Benefits: Competitive salary between 28,000 and 30,000 per annum, dependent on experience Access to a departmental profit bonus of approximately 300- 600 every quarter, payable after a 6-month probation period 22 days annual leave plus bank holidays, increasing with length of service Full manufacturer-accredited training to support your professional development Company pension scheme Opportunities for long-term career growth within a respected commercial vehicle dealer group Working hours Monday to Friday, 8:30am to 5:00pm Duties of A Service Advisor: Greet customers and accurately capture all vehicle faults and customer details at first point of contact Handle telephone bookings efficiently and input bookings into the workshop scheduling system Raise job cards and ensure all necessary documentation complies with company standards Keep customers informed on the progress and status of their vehicle repairs Enter additions or modifications to customer records accurately Hand over completed vehicles, providing clear explanations of repairs undertaken Advise customers on warranty options and recommended service requirements Promote and sell aftersales services, including service contracts Discuss and arrange payment options with customers Book vehicle inspections such as MOTs and ensure timely scheduling Monitor workshop timelines to ensure repairs are completed within agreed periods Provide advice on warranties and future service needs, maintaining high levels of customer satisfaction Requirements: Proven experience as a Vehicle Service Advisor, preferably within a franchise-approved vehicle dealership Strong communication skills with the ability to deliver exceptional customer service Well-organised, with knowledge of Microsoft Office, Excel, and DMS systems such as Kerridge or ADP Full, clean UK driving licence with minimal points Experience working within a commercial vehicle dealership is desirable but not essential Ability to effectively explain technical issues to customers in clear, understandable terms If you are a motivated Vehicle Service Advisor seeking a role with excellent rewards and career prospects, we encourage you to apply now. Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Cardiff and the surrounding region, today to discover more about this fantastic Vehicle Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.

Collections Agent Salary 25,500 Monday - Thursday 8am-4.pm Friday 8am-3pm Fully office based To proactively manage customer arrears through outbound and inbound calls, helping customers bring their accounts back up to date while delivering a fair and supportive collections service. You will work as part of a small collections team, contacting customers, discussing missed payments, and agreeing realistic repayment solutions. Key Responsibilities Speaking to customers regarding overdue accounts Negotiate and agree sustainable repayment plans based on customers' circumstances Identify and escalate vulnerable customers in line with company procedures Follow up on missed payments including unpaid direct debits Maintain accurate records of all conversations and actions on internal systems Work to daily, weekly, and monthly collections targets Liaise with third-party collection agencies when required Review and progress accounts towards further recovery action where appropriate Skills & Experience Experience in a telephone-based collections, debt recovery or call centre environment is desirable Confident communicator with strong negotiation skills Resilient, persistent, and able to handle challenging conversations Empathetic approach with the ability to treat customers fairly Strong organisational skills and attention to detail Ability to work both independently and as part of a team Personal Attributes Professional and confident telephone manner Calm under pressure and results-focused Energetic and can work with purpose Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

ServiceNow HRSD Project Manager 80,000 - 88,000 + 10% bonus and extensive benefits Full Time / Permanent Hybrid / UK - location flexible The Role We are looking for an experienced ServiceNow HRSD Project Manager to join our clients growing ServiceNow practice. The ServiceNow HRSD Project Manager will be accountable for the end-to-end delivery of ServiceNow HR projects, ensuring they are delivered on time, within scope, and to a high standard. You will oversee project planning, governance, resourcing, financials, and reporting, while proactively managing risks, issues, and dependencies across the delivery lifecycle. You will work closely with senior stakeholders, business SMEs, and delivery teams to drive successful delivery outcomes, ensuring alignment between business priorities and platform capabilities. You will facilitate key project ceremonies, manage delivery plans, and maintain clear and consistent communication across all stakeholders. Leveraging your experience with ServiceNow HRSD, you will act as a trusted advisor to clients, confidently leading high-level solution and design discussions, and engaging the appropriate functional and technical experts as needed. The Person Proven experience leading the delivery of large global ServiceNow HRSD and HRIS implementations Strong understanding of HR operations, the employee lifecycle and how HR services are delivered across an organisation. Extensive knowledge of ServiceNow HRSD, including core capabilities such as HR case management, the Employee Centre, HR Knowledge Management, the HR Service Catalogue, Employee Journeys, Workbooks and Flows. Familiarity with the sales to delivery journey, including how client opportunities move from initial pursuit or proposal into mobilisation and implementation. Be able to articulate ServiceNow HR / AI features to our customers. Please apply ASAP to be considered or contact (url removed) for more information Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Parts Advisor 28,500 to 30,000 + Training + Benefits Wakefield, West Yorkshire (Commutable from: Manchester, Preston, Blackburn, Halifax, Bury, Rochdale) Are you a Parts Advisor, or have you got a hands-on background, looking to work for a leading company, where you will enjoy a varied office-based with opportunities to progress your career to Parts Manager? This is a fantastic chance to work for an established local business, where you will work in a friendly team environment, receive specialist training and develop your skills. The company are a leader in their field, developing and manufacturing specialist plant machinery for cars and agriculture. You'll be joining at an excellent time as they look to onboard a Parts Advisor. This is a fast-paced role, which will see you work closely with the service team and customers to ensure spare parts are identified and provided in a timely manner. Training will be provided and there will be opportunities to progress. This role would suit a Parts Advisor looking to join a well-established company within a fast-paced and varied working environment. The Role: Parts Advisor Work with service teams and customers to provide spare / new parts Help with ecommerce / input requirements into system Stock control Office based The Person: Experience in customer support Experience with parts or knowledge of machinery Full uk driving license Reference Number: (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ben Fenton at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Berry Recruitment are NOW hiring for a committed and experienced Senior Customer Relationship Associate to work for a professional and friendly business based in Milton Park. The Benefits on offer Role: Senior Customer Relationship Associate - Hybrid Working. Location: Milton Park, Oxfordshire Hours - Monday - Friday, 09.00am - 17.30pm . Salary: 35,000 Per Annum Benefits: Generous company pension (up to 10.5% matched on a sliding scale) Hybrid working - Full time approximately 2 days working in the office and 3 days working from home. Days may be changeable, so flexibility is required. Company shares Health cash plan (Medicash) Eyecare scheme (with Specsavers) Corporate life insurance 25 days holiday Your birthday off (after 1 year of service) 3 days holiday purchase As a Senior Customer Service Advisor as responsibilities will be: Communication with customers via email and telephone. Process and follow up customer orders and quotes to achieve KPI results. Resolving customer queries and complaints. Working with other departments such as sales, production and logistics to address customer needs and ensure smooth cross-departmental operations. Generate and review reports. Consistently searching for innovative ideas for improvement to processes. Regular feedback to the manager so that she is aware of any performance issues. Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. Work alongside the manager to provide motivation to the team, promoting a positive customer-focused environment. You will: Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. About You: A proven track record in a senior customer facing team role, with experience in management cover conditions. Strong communication, leadership, and problem-solving skills Ability to manage and motivate a team in a fast-paced environment Excellent customer handling skills, with the ability to resolve complex issues efficiently and professionally. Knowledge of customer relationship processes (including KPI's and performance metrics) Strong organisational and time-management skills. Ability to step into managerial duties and handle team and operational responsibilities. Familiarity with CRM systems, Microsoft packages and ERP is preferred. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.