ServiceNow Architect London (Hybrid) 6 Month Contract £600/day (Outside IR35) ServiceNow Architect needed with deep Telecoms domain experience including Telecommunications Service Management (TSM). 6 Month Contract based in London (Hybrid). Paying up to £600/day (Outside IR35). Start ASAP in May/June 2026. Hybrid Working - 2 days/week remote (WFH) + 3 days/week working from the office in London. Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project: ServiceNow Architect with strong Telecommunications Service Management (TSM) experience. Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards. Platform Expertise: extensive experience with ServiceNow TSM, ITSM, and ITOM. Translating business requirements into technical blueprints + overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance + OSS/BSS integrations. Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service lifecycle management, order management, network inventory). Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub. Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management. Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks. Technologies: ServiceNow APIs, Flow Designer, CMDB/CSDM frameworks, JavaScript.
May 17, 2026
Contractor
ServiceNow Architect London (Hybrid) 6 Month Contract £600/day (Outside IR35) ServiceNow Architect needed with deep Telecoms domain experience including Telecommunications Service Management (TSM). 6 Month Contract based in London (Hybrid). Paying up to £600/day (Outside IR35). Start ASAP in May/June 2026. Hybrid Working - 2 days/week remote (WFH) + 3 days/week working from the office in London. Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project: ServiceNow Architect with strong Telecommunications Service Management (TSM) experience. Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards. Platform Expertise: extensive experience with ServiceNow TSM, ITSM, and ITOM. Translating business requirements into technical blueprints + overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance + OSS/BSS integrations. Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service lifecycle management, order management, network inventory). Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub. Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management. Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks. Technologies: ServiceNow APIs, Flow Designer, CMDB/CSDM frameworks, JavaScript.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The firm is looking to recruit a Learning and Development Administrator to support BDO's Shared Service centre (SSC). This team is one of several Hubs within BDO's rapidly growing SSC. SSC team members work internally within the business providing support to the external facing members of BDO. To provide support for the overall PQ (Professional Qualifications) Group service delivery, to ensure the needs of internal customers and SLAs are met. To develop as a subject matter expert for L&D administration and represent industry best practice. Working closely with the Professional Qualifications and SSC L&D Team to manage central administration and enable the analysis of the learning offering. This role reports into the Learning and Development Team Leader. You'll be someone with: Experience of working with learning management systems Experience of working with external vendors and managing billing, invoicing and service level agreements Excellent IT / Excel skills Strong stakeholder engagement and experience of collaborative working in a Centre of Excellence Model preferable Experience of learning analytics and interpretation of data to produce meaningful reports and information Some stakeholder management skills demonstrating appropriate levels of gravitas and credibility At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 17, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The firm is looking to recruit a Learning and Development Administrator to support BDO's Shared Service centre (SSC). This team is one of several Hubs within BDO's rapidly growing SSC. SSC team members work internally within the business providing support to the external facing members of BDO. To provide support for the overall PQ (Professional Qualifications) Group service delivery, to ensure the needs of internal customers and SLAs are met. To develop as a subject matter expert for L&D administration and represent industry best practice. Working closely with the Professional Qualifications and SSC L&D Team to manage central administration and enable the analysis of the learning offering. This role reports into the Learning and Development Team Leader. You'll be someone with: Experience of working with learning management systems Experience of working with external vendors and managing billing, invoicing and service level agreements Excellent IT / Excel skills Strong stakeholder engagement and experience of collaborative working in a Centre of Excellence Model preferable Experience of learning analytics and interpretation of data to produce meaningful reports and information Some stakeholder management skills demonstrating appropriate levels of gravitas and credibility At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Vertice was launched in 2022 to transform how companies manage their technology spend. Our agentic workflows, AI insights and expert buyers empower companies to buy smarter and scale faster, with Finance and Procurement leaders in over 30 countries worldwide trusting Vertice to manage their software purchases. In the software category alone, we have managed over $10bn in spend and have a track record of delivering 20% savings and halving procurement cycles. Headquartered in London with offices across the world including New York, Brno, Sydney and Johannesburg, we're shaping the future of procurement on a global scale. And we're just getting started. Founded by serial entrepreneurs Roy Tuvey and Eldar Tuvey, who have a track record of building two category-defining technology companies to exit, Vertice has seen a remarkable 13X revenue growth in two years. This trajectory earned us the spot on the Sunday Times' 2026 Tech 100 list, following our recognition as 2025's fastest-growing startup in the UK by the FT's Sifted, and as fourth in Europe. Following our Series C, we have secured $100M+ in funding from leading investors including Bessemer Venture Partners, 83North and Lakestar, and are expanding our reach across our team. Do you want to make an outsized impact, work with exceptional people, and be part of a highly motivated team? Come and join our mission to build the Intelligent Procurement Platform. The Role As a Vertice Account Manager, you'll play a critical role in driving customer retention and commercial growth across a portfolio of forward-thinking and innovative customers in the UK and Spain. This is a high-impact, customer-facing role. You will own commercial relationships and uncover revenue expansion opportunities with C-suite stakeholders - all while bringing energy, curiosity, and commercial acumen to every interaction. You'll be the primary commercial point of contact post-sale, responsible for ensuring customers continue to realise value from and grow with Vertice. Your success will directly influence recurring revenue, net retention, and the strength of our long-term partnerships. Key Responsibilities Own the renewal cycle end-to-end, driving timely, successful renewals aligned with customer objectives and Vertice's commercial goals Act as a trusted commercial advisor to senior stakeholders, building strong, value-led relationships that drive retention and growth Manage a diverse portfolio of accounts across the UK and Spain, requiring high levels of organisational agility, commercial judgment, and linguistic flexibility Develop a deep understanding of each customer's business, objectives, and challenges to proactively position Vertice's value in renewal and expansion conversations Lead strategic account reviews and ROI-driven discussions, clearly articulating the financial and operational impact Vertice delivers Identify and execute upsell and expansion opportunities, collaborating closely with Procurement, Product and Solutions teams to craft compelling proposals Forecast and report on renewal pipelines, risks, and retention metrics, ensuring visibility, accuracy, and accountability Champion the voice of the customer, while maintaining a strong focus on commercial outcomes and account growth Bring energy, urgency, and ownership to your book of business: this is a role for someone who thrives on momentum and impact What We're Looking For Experience in a customer-facing, revenue-responsible role (Account Manager, Customer Success Manager, or similar) Proven success owning and closing renewals, with a strong track record of meeting or exceeding retention targets Confidence negotiating and influencing C-suite stakeholders across multiple functions and geographies Strong commercial acumen, with the ability to balance customer advocacy and business outcomes Excellent communication skills in Spanish and English: you can explain a complex ROI calculation to a CFO in both languages (native proficiency is preferred) High energy, enthusiasm, and resilience: you bring positivity and drive to fast-paced, growth environments Resourceful, scrappy, and creative - if a playbook doesn't exist yet, you're excited to help build it Final things to note Vertice is an equal opportunities employer, although you must be legally able to work in the specified region of the job. Any personal data you provide will be processed in accordance with Vertice's privacy policy and applicable data protection law. We use AI-assisted tools to help us review and assess applications more efficiently. These tools support our Talent team but do not make hiring decisions autonomously. You have the right to contest any AI-assisted decision, and exercise your data subject rights by contacting us; please follow the instructions in our privacy policy. We like to deal directly with our candidates so no agencies please! If you aren't sure this job applies to you, feel free to send your CV to , and we'll be happy to take a look and see if you could be a good fit anywhere else in our business!
May 17, 2026
Full time
Vertice was launched in 2022 to transform how companies manage their technology spend. Our agentic workflows, AI insights and expert buyers empower companies to buy smarter and scale faster, with Finance and Procurement leaders in over 30 countries worldwide trusting Vertice to manage their software purchases. In the software category alone, we have managed over $10bn in spend and have a track record of delivering 20% savings and halving procurement cycles. Headquartered in London with offices across the world including New York, Brno, Sydney and Johannesburg, we're shaping the future of procurement on a global scale. And we're just getting started. Founded by serial entrepreneurs Roy Tuvey and Eldar Tuvey, who have a track record of building two category-defining technology companies to exit, Vertice has seen a remarkable 13X revenue growth in two years. This trajectory earned us the spot on the Sunday Times' 2026 Tech 100 list, following our recognition as 2025's fastest-growing startup in the UK by the FT's Sifted, and as fourth in Europe. Following our Series C, we have secured $100M+ in funding from leading investors including Bessemer Venture Partners, 83North and Lakestar, and are expanding our reach across our team. Do you want to make an outsized impact, work with exceptional people, and be part of a highly motivated team? Come and join our mission to build the Intelligent Procurement Platform. The Role As a Vertice Account Manager, you'll play a critical role in driving customer retention and commercial growth across a portfolio of forward-thinking and innovative customers in the UK and Spain. This is a high-impact, customer-facing role. You will own commercial relationships and uncover revenue expansion opportunities with C-suite stakeholders - all while bringing energy, curiosity, and commercial acumen to every interaction. You'll be the primary commercial point of contact post-sale, responsible for ensuring customers continue to realise value from and grow with Vertice. Your success will directly influence recurring revenue, net retention, and the strength of our long-term partnerships. Key Responsibilities Own the renewal cycle end-to-end, driving timely, successful renewals aligned with customer objectives and Vertice's commercial goals Act as a trusted commercial advisor to senior stakeholders, building strong, value-led relationships that drive retention and growth Manage a diverse portfolio of accounts across the UK and Spain, requiring high levels of organisational agility, commercial judgment, and linguistic flexibility Develop a deep understanding of each customer's business, objectives, and challenges to proactively position Vertice's value in renewal and expansion conversations Lead strategic account reviews and ROI-driven discussions, clearly articulating the financial and operational impact Vertice delivers Identify and execute upsell and expansion opportunities, collaborating closely with Procurement, Product and Solutions teams to craft compelling proposals Forecast and report on renewal pipelines, risks, and retention metrics, ensuring visibility, accuracy, and accountability Champion the voice of the customer, while maintaining a strong focus on commercial outcomes and account growth Bring energy, urgency, and ownership to your book of business: this is a role for someone who thrives on momentum and impact What We're Looking For Experience in a customer-facing, revenue-responsible role (Account Manager, Customer Success Manager, or similar) Proven success owning and closing renewals, with a strong track record of meeting or exceeding retention targets Confidence negotiating and influencing C-suite stakeholders across multiple functions and geographies Strong commercial acumen, with the ability to balance customer advocacy and business outcomes Excellent communication skills in Spanish and English: you can explain a complex ROI calculation to a CFO in both languages (native proficiency is preferred) High energy, enthusiasm, and resilience: you bring positivity and drive to fast-paced, growth environments Resourceful, scrappy, and creative - if a playbook doesn't exist yet, you're excited to help build it Final things to note Vertice is an equal opportunities employer, although you must be legally able to work in the specified region of the job. Any personal data you provide will be processed in accordance with Vertice's privacy policy and applicable data protection law. We use AI-assisted tools to help us review and assess applications more efficiently. These tools support our Talent team but do not make hiring decisions autonomously. You have the right to contest any AI-assisted decision, and exercise your data subject rights by contacting us; please follow the instructions in our privacy policy. We like to deal directly with our candidates so no agencies please! If you aren't sure this job applies to you, feel free to send your CV to , and we'll be happy to take a look and see if you could be a good fit anywhere else in our business!
Are you a seasoned SAP Basis Managed Services Consultant ready to take the next step in your consulting career? Join a global leader in SAP Managed Services and become part of a trusted team delivering technical excellence to some of the world s most recognisable brands. If you're looking for a role where your expertise is valued, your ideas make an impact, and your growth is supported - this is the perfect opportunity. Candidates must be able to work in the UK without restrictions The Role at a Glance: SAP Basis Managed Services Consultant Remote Home-based (UK) Up to £70,000 + Benefits Permanent Full Time Product / Service: Global authority in Enterprise SAP Consulting & Managed Services Values: Clients First, Foresight and Teamwork Who we are For over 17 years, we ve built a strong reputation in Managed Services and continue to grow thanks to our ongoing success and expanding client base. Our portfolio includes a diverse range of organisations - from global multinationals to well-known household brands - spanning multiple industries and countries. Our UK-wide network of consultants specialises in supporting all areas of SAP. We manage our customers solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage. Collaboration is at the heart of what we do. We work closely with our internal teams, project delivery specialists, and customers to provide long-term support, innovation, and a shared vision for success. Role Overview As an SAP Senior Consultant specialising in Basis within Managed Services, you will play a critical role in delivering high-quality technical support across a variety of SAP landscapes. You ll work across on-premise environments, SAP RISE (Private Cloud Edition) and SAP BTP, ensuring systems remain stable, secure and high-performing. Alongside hands-on technical delivery, you ll act as a mentor and escalation point within the team, helping to drive continuous improvement and technical excellence. Key Responsibilities • Deliver expert SAP Basis support, managing complex incidents and ensuring resolution within SLAs while maintaining clear stakeholder communication. • Administer SAP ABAP and Java stacks across on-premise, hybrid and cloud environments, working with databases including HANA, SQL Server and Oracle. • Take ownership of system performance and stability through monitoring, patching, upgrades and refresh activities. • Support SAP RISE and BTP environments, including integrations, connectivity and cloud services. • Build strong customer relationships, acting as a trusted advisor on technical strategy, optimisation and risk. • Collaborate with SAP, internal teams and third parties to resolve issues and drive continuous improvement, while supporting and mentoring junior consultants. Your Experience • Proven SAP Technical Support and/or Field Consulting experience. • Experience across multiple industries and platforms. • Experience with SAP versions (S/4HANA, R/3, ECC, NetWeaver). • Experience supporting diverse SAP landscapes (ECC, PI/PO, BI, CRM, SCM, HR, Portals, HANA). • Experience with SAP RISE operations and/or SAP BTP administration. • Experience with ITSM systems. • Experience using Solution Manager and/or SAP Cloud ALM. • Experience with SAP Security and Authorisations. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance. If you re ready to bring your SAP Basis expertise to a collaborative, forward-thinking Managed Services environment, we d love to hear from you. Apply now and take the next step in your SAP career with a global leader in Managed Services. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 16, 2026
Full time
Are you a seasoned SAP Basis Managed Services Consultant ready to take the next step in your consulting career? Join a global leader in SAP Managed Services and become part of a trusted team delivering technical excellence to some of the world s most recognisable brands. If you're looking for a role where your expertise is valued, your ideas make an impact, and your growth is supported - this is the perfect opportunity. Candidates must be able to work in the UK without restrictions The Role at a Glance: SAP Basis Managed Services Consultant Remote Home-based (UK) Up to £70,000 + Benefits Permanent Full Time Product / Service: Global authority in Enterprise SAP Consulting & Managed Services Values: Clients First, Foresight and Teamwork Who we are For over 17 years, we ve built a strong reputation in Managed Services and continue to grow thanks to our ongoing success and expanding client base. Our portfolio includes a diverse range of organisations - from global multinationals to well-known household brands - spanning multiple industries and countries. Our UK-wide network of consultants specialises in supporting all areas of SAP. We manage our customers solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage. Collaboration is at the heart of what we do. We work closely with our internal teams, project delivery specialists, and customers to provide long-term support, innovation, and a shared vision for success. Role Overview As an SAP Senior Consultant specialising in Basis within Managed Services, you will play a critical role in delivering high-quality technical support across a variety of SAP landscapes. You ll work across on-premise environments, SAP RISE (Private Cloud Edition) and SAP BTP, ensuring systems remain stable, secure and high-performing. Alongside hands-on technical delivery, you ll act as a mentor and escalation point within the team, helping to drive continuous improvement and technical excellence. Key Responsibilities • Deliver expert SAP Basis support, managing complex incidents and ensuring resolution within SLAs while maintaining clear stakeholder communication. • Administer SAP ABAP and Java stacks across on-premise, hybrid and cloud environments, working with databases including HANA, SQL Server and Oracle. • Take ownership of system performance and stability through monitoring, patching, upgrades and refresh activities. • Support SAP RISE and BTP environments, including integrations, connectivity and cloud services. • Build strong customer relationships, acting as a trusted advisor on technical strategy, optimisation and risk. • Collaborate with SAP, internal teams and third parties to resolve issues and drive continuous improvement, while supporting and mentoring junior consultants. Your Experience • Proven SAP Technical Support and/or Field Consulting experience. • Experience across multiple industries and platforms. • Experience with SAP versions (S/4HANA, R/3, ECC, NetWeaver). • Experience supporting diverse SAP landscapes (ECC, PI/PO, BI, CRM, SCM, HR, Portals, HANA). • Experience with SAP RISE operations and/or SAP BTP administration. • Experience with ITSM systems. • Experience using Solution Manager and/or SAP Cloud ALM. • Experience with SAP Security and Authorisations. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance. If you re ready to bring your SAP Basis expertise to a collaborative, forward-thinking Managed Services environment, we d love to hear from you. Apply now and take the next step in your SAP career with a global leader in Managed Services. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. Our Contingent Workforce Solutions (CWS) is one of our service offerings. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. Our Client is a big four consultancy firm with a global presence, operating in over 150 countries. This organisation works with many public and private companies spanning multiple industries. The advisory work that they cover spans across audit, Accountancy, tax, corporate finance and consulting. On behalf of this organisation, AMS are looking for a UK Immigration Analyst for a 6 Month Day Rate Contract based in London. Job Description - The Role Our client is a market-leader for business immigration services and is the largest single provider of immigration advice to corporate clients and their globally mobile employees in 140 countries. Their Global Employer Services (GES) practice put the client experience centre stage and deliver immigration services with mobility tax services and to regulatory standards set by the Legal practice. We are seeking ambitious candidates from diverse backgrounds who want to support client's and individuals with their life changing decisions to move to new countries. What you'll do: Work with Consultants to deliver a great service to their clients Assist with a full range of UK visa applications to enable international moves. Develop knowledge of UK Immigration rules, laws and systems. Liaise with relevant immigration authorities. Assist with documents Participate in our knowledge management culture including assisting, preparing news, training, thought leadership pieces, and client project work Use systems for data analysis, reporting, filing, billing and other administrative duties to ensure effective account management. Work in diverse teams within an inclusive team culture The skills you'll need: You must have a background in UK immigration law including immigration technology, project management and core legal work. You will have a passion for customer service and work with our team of Consultants and Managers, as a key part of our service delivery model. You will also receive on the job training on all aspects of our work. Additionally; Prior UK Immigration experiences required Knowledge of the different working visas(i.e. skilled worker, ILR and Global business mobility) Experience of managing large volumes of individual cases Experienced with delivering a great client/customer service and building client relationships Be pro-active, process driven and have attention to detail Data analysis - experience of using a case management system and running reports for cases and Basic experience of using Microsoft power point, word and excel Next Steps This client will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business
May 16, 2026
Contractor
AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. Our Contingent Workforce Solutions (CWS) is one of our service offerings. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. Our Client is a big four consultancy firm with a global presence, operating in over 150 countries. This organisation works with many public and private companies spanning multiple industries. The advisory work that they cover spans across audit, Accountancy, tax, corporate finance and consulting. On behalf of this organisation, AMS are looking for a UK Immigration Analyst for a 6 Month Day Rate Contract based in London. Job Description - The Role Our client is a market-leader for business immigration services and is the largest single provider of immigration advice to corporate clients and their globally mobile employees in 140 countries. Their Global Employer Services (GES) practice put the client experience centre stage and deliver immigration services with mobility tax services and to regulatory standards set by the Legal practice. We are seeking ambitious candidates from diverse backgrounds who want to support client's and individuals with their life changing decisions to move to new countries. What you'll do: Work with Consultants to deliver a great service to their clients Assist with a full range of UK visa applications to enable international moves. Develop knowledge of UK Immigration rules, laws and systems. Liaise with relevant immigration authorities. Assist with documents Participate in our knowledge management culture including assisting, preparing news, training, thought leadership pieces, and client project work Use systems for data analysis, reporting, filing, billing and other administrative duties to ensure effective account management. Work in diverse teams within an inclusive team culture The skills you'll need: You must have a background in UK immigration law including immigration technology, project management and core legal work. You will have a passion for customer service and work with our team of Consultants and Managers, as a key part of our service delivery model. You will also receive on the job training on all aspects of our work. Additionally; Prior UK Immigration experiences required Knowledge of the different working visas(i.e. skilled worker, ILR and Global business mobility) Experience of managing large volumes of individual cases Experienced with delivering a great client/customer service and building client relationships Be pro-active, process driven and have attention to detail Data analysis - experience of using a case management system and running reports for cases and Basic experience of using Microsoft power point, word and excel Next Steps This client will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business
Sales Manager - RF & Microwave Technology Location: Germany - Remote An opportunity has arisen for a Sales Manager - RF & Microwave Technology to join a specialist engineering organisation developing and manufacturing high-frequency RF and microwave components and subsystems for a wide range of industrial, scientific and communications applications. The organisation forms part of an international RF technology group and specialises in the design, development and manufacture of high-performance RF assemblies operating at frequencies up to 50 GHz. Its product portfolio includes power amplifiers, low-noise amplifiers, microwave generators and frequency conversion systems used across communications, broadcast, medical, scientific and advanced industrial applications. With in-house R&D, testing laboratories and manufacturing capability, the business supports the full product lifecycle from concept and prototyping through to low and medium volume production. The organisation has an established global customer base and works closely with engineering-led customers on customised, design-led solutions. This role is focused on developing new business and managing key customer relationships across Germany and wider European markets, combining technical sales, consultative engagement and strategic account development. This position is suited to a technically strong sales professional with experience in RF, microwave or electronic component sales, who can translate complex engineering capability into commercial success. Main Responsibilities of the Sales Manager - RF & Microwave Technology (Germany - Remote): Identify, develop and secure new business opportunities across RF and microwave markets Build and manage a strong sales pipeline across Germany and wider European territories Provide technical consultation to customers, supporting projects from initial specification through to design-in and delivery Develop long-term relationships with engineering teams, R&D departments and procurement stakeholders Act as a trusted advisor, positioning high-frequency technology solutions to meet customer requirements Represent the organisation at international trade shows and industry events Monitor market trends, competitor activity and emerging application areas Provide market feedback to internal engineering and product development teams Collaborate closely with internal engineering teams to support technical proposals and customer requirements Requirements of the Sales Manager - RF & Microwave Technology (Germany - Remote): Degree in Electrical Engineering, Communications Engineering, Industrial Engineering or similar technical discipline Experience in technical sales of electronic components or engineered technology solutions Strong understanding of RF, microwave or high-frequency technology (advantageous) Proven ability to win new business and manage complex technical sales cycles Strong consultative sales approach with the ability to support design-in opportunities Excellent communication, negotiation and presentation skills Self-motivated and structured, with the ability to work autonomously in a field-based role Fluent in German and English Working Pattern & Benefits: Fully remote role based in Germany Travel across Germany and Europe for customer meetings and industry events High degree of autonomy to develop and grow a sales territory Opportunity to join a technically advanced organisation within a global engineering group Strong internal engineering support for complex technical customer engagements To apply for this Sales Manager - RF & Microwave Technology role, please send your CV to Kishan Chandarana: (url removed) (phone number removed)
May 16, 2026
Full time
Sales Manager - RF & Microwave Technology Location: Germany - Remote An opportunity has arisen for a Sales Manager - RF & Microwave Technology to join a specialist engineering organisation developing and manufacturing high-frequency RF and microwave components and subsystems for a wide range of industrial, scientific and communications applications. The organisation forms part of an international RF technology group and specialises in the design, development and manufacture of high-performance RF assemblies operating at frequencies up to 50 GHz. Its product portfolio includes power amplifiers, low-noise amplifiers, microwave generators and frequency conversion systems used across communications, broadcast, medical, scientific and advanced industrial applications. With in-house R&D, testing laboratories and manufacturing capability, the business supports the full product lifecycle from concept and prototyping through to low and medium volume production. The organisation has an established global customer base and works closely with engineering-led customers on customised, design-led solutions. This role is focused on developing new business and managing key customer relationships across Germany and wider European markets, combining technical sales, consultative engagement and strategic account development. This position is suited to a technically strong sales professional with experience in RF, microwave or electronic component sales, who can translate complex engineering capability into commercial success. Main Responsibilities of the Sales Manager - RF & Microwave Technology (Germany - Remote): Identify, develop and secure new business opportunities across RF and microwave markets Build and manage a strong sales pipeline across Germany and wider European territories Provide technical consultation to customers, supporting projects from initial specification through to design-in and delivery Develop long-term relationships with engineering teams, R&D departments and procurement stakeholders Act as a trusted advisor, positioning high-frequency technology solutions to meet customer requirements Represent the organisation at international trade shows and industry events Monitor market trends, competitor activity and emerging application areas Provide market feedback to internal engineering and product development teams Collaborate closely with internal engineering teams to support technical proposals and customer requirements Requirements of the Sales Manager - RF & Microwave Technology (Germany - Remote): Degree in Electrical Engineering, Communications Engineering, Industrial Engineering or similar technical discipline Experience in technical sales of electronic components or engineered technology solutions Strong understanding of RF, microwave or high-frequency technology (advantageous) Proven ability to win new business and manage complex technical sales cycles Strong consultative sales approach with the ability to support design-in opportunities Excellent communication, negotiation and presentation skills Self-motivated and structured, with the ability to work autonomously in a field-based role Fluent in German and English Working Pattern & Benefits: Fully remote role based in Germany Travel across Germany and Europe for customer meetings and industry events High degree of autonomy to develop and grow a sales territory Opportunity to join a technically advanced organisation within a global engineering group Strong internal engineering support for complex technical customer engagements To apply for this Sales Manager - RF & Microwave Technology role, please send your CV to Kishan Chandarana: (url removed) (phone number removed)
Portfolio Payroll are currently working with an award-winning global SaaS business based in Central Manchester, who are looking for a Payroll Advisor to join them on a Permanent basis. This is an opportunity to be a part of the exponential growth of the most progressive and dynamic bureau in the UK, with amazing progression and development opportunities. You will be responsible for complex case management, working work within a team providing legally compliant advice and payroll assistance to clients to support the needs of the individual client and to highlight any options that are non-compliant. The role: Provide advice and guidance on payroll policies, procedures, and regulations via telephone and case management. Keep yourself up to date with changes in payroll legislation and best practices. To log all advice accurately on the internal Customer Relationship Management system, taking ownership of ongoing cases and their closure, within SLA. To provide clients with supporting information and documentation that will assist them in the advice provided. To present training and proactively supporting customers in how to get the best out of the company's Payroll technology. To actively own cases to resolution, building rapport and relationships with clients. Assist clients with payroll audits, reviews, and compliance checks. About you: A customer focussed and can-do approach to resolve all customer issues in a timely manner. Keeping the customer informed of progress of their case through to resolution. Deep understanding of UK payroll legislation and tax regulations. An understanding of each individual clients Payroll landscape, including Third Party Payments schedule and reporting requirements. Previous experience in either delivering or managing payroll services, ideally within a Bureau environment. Benefits Profit share scheme Day off on your birthday Bright Exchange (retail and other discounts) Access to Employee Assistance Programme 25 days' holiday, plus bank holidays. Pension Plan and Life Insurance Company incentives, access to discount schemes. Opportunity to expand your knowledge from an experienced, friendly team Modern working environment in Manchester City Centre Salary depending on experience (up to 32,000) If this sounds like a good opportunity for you, please feel free to give us a ring at (phone number removed) and ask for Ebony to discuss. 50941EMLR1 INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 16, 2026
Full time
Portfolio Payroll are currently working with an award-winning global SaaS business based in Central Manchester, who are looking for a Payroll Advisor to join them on a Permanent basis. This is an opportunity to be a part of the exponential growth of the most progressive and dynamic bureau in the UK, with amazing progression and development opportunities. You will be responsible for complex case management, working work within a team providing legally compliant advice and payroll assistance to clients to support the needs of the individual client and to highlight any options that are non-compliant. The role: Provide advice and guidance on payroll policies, procedures, and regulations via telephone and case management. Keep yourself up to date with changes in payroll legislation and best practices. To log all advice accurately on the internal Customer Relationship Management system, taking ownership of ongoing cases and their closure, within SLA. To provide clients with supporting information and documentation that will assist them in the advice provided. To present training and proactively supporting customers in how to get the best out of the company's Payroll technology. To actively own cases to resolution, building rapport and relationships with clients. Assist clients with payroll audits, reviews, and compliance checks. About you: A customer focussed and can-do approach to resolve all customer issues in a timely manner. Keeping the customer informed of progress of their case through to resolution. Deep understanding of UK payroll legislation and tax regulations. An understanding of each individual clients Payroll landscape, including Third Party Payments schedule and reporting requirements. Previous experience in either delivering or managing payroll services, ideally within a Bureau environment. Benefits Profit share scheme Day off on your birthday Bright Exchange (retail and other discounts) Access to Employee Assistance Programme 25 days' holiday, plus bank holidays. Pension Plan and Life Insurance Company incentives, access to discount schemes. Opportunity to expand your knowledge from an experienced, friendly team Modern working environment in Manchester City Centre Salary depending on experience (up to 32,000) If this sounds like a good opportunity for you, please feel free to give us a ring at (phone number removed) and ask for Ebony to discuss. 50941EMLR1 INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position.
Engineering Administrator (Field Service) 26,000 + 24 days holiday + Flexitime + benefits Exeter Are you an experienced service advisor or administrator looking to further your career with a well-established company supplying to clients globally? Are you looking to work for a company that offers excellent benefits, work-life balance and the opportunity to train, develop and further your career? On offer is a Service & Warranty Advisor / Engineering Administrator role where you will manage all customer and retailer communication into the Service & Warranty department, ensuring that all communications (phone/email/web) are correctly logged on the company CRM system and appropriately processed to a satisfactory resolution. This role requires the skill to resolve customers' issues in a swift, successful, and diplomatic manner, regardless of the circumstances The role: To handle calls, email enquiries and issues covering all aspects of the customer base, ensuring CRM is accurately updated Support the TCSA Team (Technical Customer Service Advisor) in the process of administrative procedures Support the customer base with general enquiries and process genuine warranty claims quickly through workflow Manage inbound service request bookings on CRM system General customer communications The person: Previous experience in a customer service role Excellent communication and organisation skills If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference: BBBH24642B We are an equal opportunity employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
May 16, 2026
Full time
Engineering Administrator (Field Service) 26,000 + 24 days holiday + Flexitime + benefits Exeter Are you an experienced service advisor or administrator looking to further your career with a well-established company supplying to clients globally? Are you looking to work for a company that offers excellent benefits, work-life balance and the opportunity to train, develop and further your career? On offer is a Service & Warranty Advisor / Engineering Administrator role where you will manage all customer and retailer communication into the Service & Warranty department, ensuring that all communications (phone/email/web) are correctly logged on the company CRM system and appropriately processed to a satisfactory resolution. This role requires the skill to resolve customers' issues in a swift, successful, and diplomatic manner, regardless of the circumstances The role: To handle calls, email enquiries and issues covering all aspects of the customer base, ensuring CRM is accurately updated Support the TCSA Team (Technical Customer Service Advisor) in the process of administrative procedures Support the customer base with general enquiries and process genuine warranty claims quickly through workflow Manage inbound service request bookings on CRM system General customer communications The person: Previous experience in a customer service role Excellent communication and organisation skills If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference: BBBH24642B We are an equal opportunity employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Global Technology Solutions Ltd
Reading, Berkshire
ITSM Sales Executive Location: ReadingSalary: £40,000 + Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing a key role in driving growth and expanding market presence. This hybrid role combines new business development with account management. You will be responsible for generating new opportunities, building a strong pipeline, and growing existing client relationships by understanding their challenges and positioning solutions as a critical extension of their IT operations. Key Responsibilities New Business Development: Drive new client acquisition through outbound prospecting, targeted campaigns, networking, and partner engagement Identify and engage key decision-makers across IT, Operations, and Service Management Build, manage, and maintain a qualified sales pipeline Own the full sales cycle from initial engagement through to close and handover Account Management: Develop and expand existing customer relationships, identifying upsell and cross-sell opportunities Act as a trusted advisor, supporting clients on their ITSM improvement journey Conduct regular account reviews to ensure long-term success and satisfaction Collaborate with internal delivery teams to ensure successful project execution and uncover further growth opportunities Additional Responsibilities: Forecast against sales targets and provide regular progress updates Maintain accurate and up-to-date CRM records Leverage market and competitor insights to strengthen value proposition Build strong relationships with senior stakeholders, including C-level executives Skills & Experience Required Proven success in ITSM solution sales Minimum of 3 years' B2B sales experience Strong track record in both new business acquisition and account development Excellent negotiation, communication, and commercial skills Confidence engaging with senior stakeholders and decision-makers Self-motivated, results-driven, and highly accountable Knowledge of ITSM frameworks such as ITIL or SIAM Degree educated (business/management preferred) or equivalent experience This is a fantastic opportunity for a driven sales professional looking to maximise earnings through an uncapped commission structure while making a real impact in a growing organisation. Apply now to take the next step in your career.
May 16, 2026
Full time
ITSM Sales Executive Location: ReadingSalary: £40,000 + Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing a key role in driving growth and expanding market presence. This hybrid role combines new business development with account management. You will be responsible for generating new opportunities, building a strong pipeline, and growing existing client relationships by understanding their challenges and positioning solutions as a critical extension of their IT operations. Key Responsibilities New Business Development: Drive new client acquisition through outbound prospecting, targeted campaigns, networking, and partner engagement Identify and engage key decision-makers across IT, Operations, and Service Management Build, manage, and maintain a qualified sales pipeline Own the full sales cycle from initial engagement through to close and handover Account Management: Develop and expand existing customer relationships, identifying upsell and cross-sell opportunities Act as a trusted advisor, supporting clients on their ITSM improvement journey Conduct regular account reviews to ensure long-term success and satisfaction Collaborate with internal delivery teams to ensure successful project execution and uncover further growth opportunities Additional Responsibilities: Forecast against sales targets and provide regular progress updates Maintain accurate and up-to-date CRM records Leverage market and competitor insights to strengthen value proposition Build strong relationships with senior stakeholders, including C-level executives Skills & Experience Required Proven success in ITSM solution sales Minimum of 3 years' B2B sales experience Strong track record in both new business acquisition and account development Excellent negotiation, communication, and commercial skills Confidence engaging with senior stakeholders and decision-makers Self-motivated, results-driven, and highly accountable Knowledge of ITSM frameworks such as ITIL or SIAM Degree educated (business/management preferred) or equivalent experience This is a fantastic opportunity for a driven sales professional looking to maximise earnings through an uncapped commission structure while making a real impact in a growing organisation. Apply now to take the next step in your career.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Role overview: The firm is looking to recruit an SDD/EDD Associate who will join the Standard Due Diligence (SDD) and Enhanced Due Diligence (EDD) teams within BDO's Shared Service Centre (SSC) Internal Compliance Area, based in Liverpool City Centre. This will be a challenging and rewarding role where you will be involved in the administration of the firm's Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements, and on-line management systems (Including CTO2) alongside the management of up to 8 direct reports. You'll be someone with: Knowledge and experience of the Anti -Money Laundering Regulations and KYC processes. IT skills - strong working knowledge of MS Office including Access, Outlook, Powerpoint , Internet research. Well presented with a professional level of communication - both verbal and written. Good time management, organisation skills and the ability to prioritise. Ability to use own initiative and take a flexible approach. Good telephone manner. Preferential skills include: Experience in managing 2-8 direct reports, or equivalent experience. During your time at BDO, you'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 16, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Role overview: The firm is looking to recruit an SDD/EDD Associate who will join the Standard Due Diligence (SDD) and Enhanced Due Diligence (EDD) teams within BDO's Shared Service Centre (SSC) Internal Compliance Area, based in Liverpool City Centre. This will be a challenging and rewarding role where you will be involved in the administration of the firm's Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements, and on-line management systems (Including CTO2) alongside the management of up to 8 direct reports. You'll be someone with: Knowledge and experience of the Anti -Money Laundering Regulations and KYC processes. IT skills - strong working knowledge of MS Office including Access, Outlook, Powerpoint , Internet research. Well presented with a professional level of communication - both verbal and written. Good time management, organisation skills and the ability to prioritise. Ability to use own initiative and take a flexible approach. Good telephone manner. Preferential skills include: Experience in managing 2-8 direct reports, or equivalent experience. During your time at BDO, you'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Requisition ID: FEQ427R217 Sr. Solutions Architect (Lakewatch - EMEA) The Solutions Architect (Lakewatch) team executes on Databricks' strategic Product Operating Model that provides enhanced focus on earlier stage, highly prioritized product lines in order to establish product market fit, and set the course for rapid revenue growth. They are part of a global go to market team mandate, though individually will cover a specific, local region. Clients may span across one or more business units and verticals. By working in partnership with direct account teams, they will jointly engage clients, foster the necessary relationships, position in-depth the specific product line, so as to provide compelling reasons for clients to adopt and grow the usage of the given product. They understand the appropriate approach, the guardrails, and the steps needed to successfully adopt the product line, as clients deliver on their business objectives. The Solutions Architect (Lakewatch) is paired with an Account Executive aligned to the product line with specific targets accordingly. Together, they will devise and implement a strategy across their assigned set of accounts, develop presentations, demos and other assets and deliver them such that customers make an informed decision as they decide to adopt the product line in a meaningful way. The Lakewatch product line requires the following core technical competencies: 5+ years of cybersecurity engineering, security operations (SecOps), or security architecture expertise, with a proven track record of designing and delivering customer facing security solutions (of which 3+ years are in a customer facing, pre sales or consulting role). Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation. Deep familiarity with SIEM platforms (Splunk, Microsoft Sentinel, QRadar, or similar), including deployment, tuning, detection engineering, and migration strategies. Familiarity with SOAR platforms is also desirable. Strong understanding of the security telemetry landscape: endpoint (EDR/XDR), network (firewall, DNS, proxy), identity (Okta, Entra ID), cloud (AWS CloudTrail, Azure Activity Log, GCP Audit), and SaaS application logs. Familiarity with standards such as OCSF. Experience with "detection as code" workflows, including rule authoring in SQL or YAML, CI/CD integration for detection pipelines, and MITRE ATT&CK framework mapping. Credibility in influencing security analytics products with the market insight needed to shape and prioritize roadmap capabilities. The impact you will have Provide technical leadership to guide strategic customers to successful implementations on big data projects, ranging from architectural design to data engineering to model deployment. Collaborate with GTM leadership and account teams to design and execute high impact engagement strategies across your territory, driving Lakewatch adoption from initial data offload through full SIEM augmentation or replacement. As a trusted advisor, serve as an expert Solutions Architect building technical credibility with CISOs, security architects, SOC leadership, and security analysts to drive product adoption and vision. Enable clients at scale through workshops, POC execution, and developing customer facing collateral that increases technical knowledge and demonstrates the value of an open agentic SIEM architecture. Influence product roadmap by translating field derived, data driven insights into strategic recommendations for Product and Engineering teams. Handle the most complex technical challenges in this product line by acting as the tier 3 escalation point for the field, ensuring customer success in mission critical security environments. Establish and refine the sales qualification and POC intake process, ensuring well scoped engagements that maximize customer success and minimize friction for R&D. Competencies & Responsibilities 5+ years in a customer facing, pre sales or consulting role influencing technical executives, driving high level security strategy and product adoption. Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation. Proficient in programming, debugging, and problem solving using SQL and Python and with AI tools. Experience collaborating with Global System Integrators (GSIs) and third party consulting organizations to drive customer outcomes in cybersecurity. Hands on experience building solutions within major public cloud environments (AWS, Azure, or GCP), with an understanding of cloud native security logging and monitoring. Deep experience in security operations, with broad familiarity across one or more of the following: data engineering, data warehousing, AI/ML for security, data governance, and streaming. Undergraduate degree (or higher) in a technical field such as Computer Science, Cybersecurity, Applied Mathematics, Engineering or similar. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
May 16, 2026
Full time
Requisition ID: FEQ427R217 Sr. Solutions Architect (Lakewatch - EMEA) The Solutions Architect (Lakewatch) team executes on Databricks' strategic Product Operating Model that provides enhanced focus on earlier stage, highly prioritized product lines in order to establish product market fit, and set the course for rapid revenue growth. They are part of a global go to market team mandate, though individually will cover a specific, local region. Clients may span across one or more business units and verticals. By working in partnership with direct account teams, they will jointly engage clients, foster the necessary relationships, position in-depth the specific product line, so as to provide compelling reasons for clients to adopt and grow the usage of the given product. They understand the appropriate approach, the guardrails, and the steps needed to successfully adopt the product line, as clients deliver on their business objectives. The Solutions Architect (Lakewatch) is paired with an Account Executive aligned to the product line with specific targets accordingly. Together, they will devise and implement a strategy across their assigned set of accounts, develop presentations, demos and other assets and deliver them such that customers make an informed decision as they decide to adopt the product line in a meaningful way. The Lakewatch product line requires the following core technical competencies: 5+ years of cybersecurity engineering, security operations (SecOps), or security architecture expertise, with a proven track record of designing and delivering customer facing security solutions (of which 3+ years are in a customer facing, pre sales or consulting role). Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation. Deep familiarity with SIEM platforms (Splunk, Microsoft Sentinel, QRadar, or similar), including deployment, tuning, detection engineering, and migration strategies. Familiarity with SOAR platforms is also desirable. Strong understanding of the security telemetry landscape: endpoint (EDR/XDR), network (firewall, DNS, proxy), identity (Okta, Entra ID), cloud (AWS CloudTrail, Azure Activity Log, GCP Audit), and SaaS application logs. Familiarity with standards such as OCSF. Experience with "detection as code" workflows, including rule authoring in SQL or YAML, CI/CD integration for detection pipelines, and MITRE ATT&CK framework mapping. Credibility in influencing security analytics products with the market insight needed to shape and prioritize roadmap capabilities. The impact you will have Provide technical leadership to guide strategic customers to successful implementations on big data projects, ranging from architectural design to data engineering to model deployment. Collaborate with GTM leadership and account teams to design and execute high impact engagement strategies across your territory, driving Lakewatch adoption from initial data offload through full SIEM augmentation or replacement. As a trusted advisor, serve as an expert Solutions Architect building technical credibility with CISOs, security architects, SOC leadership, and security analysts to drive product adoption and vision. Enable clients at scale through workshops, POC execution, and developing customer facing collateral that increases technical knowledge and demonstrates the value of an open agentic SIEM architecture. Influence product roadmap by translating field derived, data driven insights into strategic recommendations for Product and Engineering teams. Handle the most complex technical challenges in this product line by acting as the tier 3 escalation point for the field, ensuring customer success in mission critical security environments. Establish and refine the sales qualification and POC intake process, ensuring well scoped engagements that maximize customer success and minimize friction for R&D. Competencies & Responsibilities 5+ years in a customer facing, pre sales or consulting role influencing technical executives, driving high level security strategy and product adoption. Experience with design and implementation of data and AI applications in cybersecurity, including anomaly detection, behavioral analytics, and agentic AI workflows for triage and investigation. Proficient in programming, debugging, and problem solving using SQL and Python and with AI tools. Experience collaborating with Global System Integrators (GSIs) and third party consulting organizations to drive customer outcomes in cybersecurity. Hands on experience building solutions within major public cloud environments (AWS, Azure, or GCP), with an understanding of cloud native security logging and monitoring. Deep experience in security operations, with broad familiarity across one or more of the following: data engineering, data warehousing, AI/ML for security, data governance, and streaming. Undergraduate degree (or higher) in a technical field such as Computer Science, Cybersecurity, Applied Mathematics, Engineering or similar. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Role Title: Customer Enquiries Handler Contract Length: 12 Months Engagement Type: Umbrella or PAYE Location: Hybrid, predominantly remote - must be commutable to Birmingham (ALL KPMG UK CONTRACTORS MUST RESIDE AND HAVE PROOF OF RIGHTS TO WORK IN THE UK) Role Purpose This role will form part of our General Enquiries team within the Motor Finance remediation programme. This team are the key point of contact for customers throughout the review process, and this role will be the initial liaison point of contact for customers affected by motor finance remediation. You will interact with customers via receiving inbound calls. An important aspect of this role will be accurately capturing customer details and responding accordingly. You will also be required to support some payment administration processes and perform tasks in line with Service Level Agreements (SLAs). Deliverables Conducting inbound 'first contact' calls with customers, maintaining call control and objection handling. Accurate data entry and processing. All calls/tasks handled in line with agreed Service Level Agreements (SLAs). Maintain personal compliance of operational and regulatory risk by performing required validation or security checks for calls where required. Identify vulnerable customers and escalate where required as per policy. Ensure Information Security risks are effectively managed in line with client and KPMG expectations. Ensure all legislative regulatory requirements are adhered to through compliance with the complaints handling policy, training, competency scheme, handling phone calls and business standards Be responsible, a self-starter, ensuring project level changes communicated are understood and actioned as requested. Ensure quality is embedded within all work completed. Understand the end-to-end process and develop strong knowledge of admin and telephony processes. Essential Experience Inbound call experience, building relationships and delivering excellent customer service. Working knowledge of MS office- Excel, Word and Outlook. Good administrative ability and accuracy in capturing customer information. Articulate in both written and verbal communication with the ability to take high quality written notes to summarise customer calls. Identification of vulnerable customers. Rapport building with customers. Desirable Experience Experience of working in a financial services environment. Proven experience of working with multiple systems. Previous experience working within set business timelines and meeting Key Performance Indicators (KPIs). KPMG Overview KPMG is part of a global network of firms that offers Audit, Tax & Legal, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients' most critical challenges. With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.
May 16, 2026
Contractor
Role Title: Customer Enquiries Handler Contract Length: 12 Months Engagement Type: Umbrella or PAYE Location: Hybrid, predominantly remote - must be commutable to Birmingham (ALL KPMG UK CONTRACTORS MUST RESIDE AND HAVE PROOF OF RIGHTS TO WORK IN THE UK) Role Purpose This role will form part of our General Enquiries team within the Motor Finance remediation programme. This team are the key point of contact for customers throughout the review process, and this role will be the initial liaison point of contact for customers affected by motor finance remediation. You will interact with customers via receiving inbound calls. An important aspect of this role will be accurately capturing customer details and responding accordingly. You will also be required to support some payment administration processes and perform tasks in line with Service Level Agreements (SLAs). Deliverables Conducting inbound 'first contact' calls with customers, maintaining call control and objection handling. Accurate data entry and processing. All calls/tasks handled in line with agreed Service Level Agreements (SLAs). Maintain personal compliance of operational and regulatory risk by performing required validation or security checks for calls where required. Identify vulnerable customers and escalate where required as per policy. Ensure Information Security risks are effectively managed in line with client and KPMG expectations. Ensure all legislative regulatory requirements are adhered to through compliance with the complaints handling policy, training, competency scheme, handling phone calls and business standards Be responsible, a self-starter, ensuring project level changes communicated are understood and actioned as requested. Ensure quality is embedded within all work completed. Understand the end-to-end process and develop strong knowledge of admin and telephony processes. Essential Experience Inbound call experience, building relationships and delivering excellent customer service. Working knowledge of MS office- Excel, Word and Outlook. Good administrative ability and accuracy in capturing customer information. Articulate in both written and verbal communication with the ability to take high quality written notes to summarise customer calls. Identification of vulnerable customers. Rapport building with customers. Desirable Experience Experience of working in a financial services environment. Proven experience of working with multiple systems. Previous experience working within set business timelines and meeting Key Performance Indicators (KPIs). KPMG Overview KPMG is part of a global network of firms that offers Audit, Tax & Legal, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients' most critical challenges. With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.
Microsoft Security Consultant (Purview SME) Consultant / Senior / Architect level Remote-first, based in Ireland or UK. An opportunity has emerged for an experienced Microsoft Security Consultant to become a part of our vibrant and rapidly growing Microsoft Security Consultancy Practice at Threatscape. The successful candidate will report to the Practice Lead, Ru Campbell MVP, and Data Security & Governance Lead, Ewelina Paczkowska. In this role, you will be responsible for delivering Microsoft security, compliance, identity, and management solutions and services; with particular focus on data security. Your responsibilities will encompass a blend of both pre and post-sales consulting, often delivering multiple projects simultaneously. This is a highly rewarding role for someone obsessive and passionate about Microsoft Security, working in a team culture of the highest professional standards to deliver best-in-market Microsoft Security services. Key responsibilities: Act as a subject matter expert for Microsoft security, compliance, identity, and management when engaging with our clients. Particular focus in Purview, for which you will be an SME Lead customer engagements, covering scoping, demonstrations, design, development, implementation, and customization of Microsoft solutions. Collaborate with the Practice Lead and Data Security & Governance Lead to craft new solutions, engagements, software, tools, and commercial + marketing opportunities leveraging the Microsoft portfolio. What you will do: Evaluate, deploy, and advise customers regarding Microsoft security capabilities, practices, and tools, providing insightful assessments. Present advisory services, technical demonstrations, and pre through to post sales materials. Contribute to security reviews and gap analyses. Maintain a proficient understanding of comparable security technologies. To be successful, you need: Deep hands-on experience with tales from the trenches of scoping, implementation, issue resolution, and configuration of: Purview, Entra, Intune, Defender, Sentinel, and Azure. Proficiency in designing and implementing comprehensive security architectures across both on-premises and cloud-based solutions. Excellent written and verbal communication skills, with proven experience engaging in detailed technical and business discussions. Ability to fantastically communicate security concepts, particularly in relation to Microsoft security offerings, balancing both "marketing talk" with real-life, tell-it-like-it-is plain-English language If you are an active member of the Microsoft Security or general cybersecurity community, with proven work such as blogs, conference sessions, and so on, this will massively differentiate you from other candidates - we are huge on sharing with the community! Ability to "think like the adversary", and understand the threat landscape, and how our customers can balance defence mechanisms with business pragmatism. To be a stand out candidate, must also have experience with securing and/or managing one or more of the following specific technologies: Purview (E5 capabilities) Purview (Azure/data governance capabilities) Fabric Power Platform Entra Defender XDR Intune Qualifications desired: SC-401 AZ-500 or SC-500 SC-100, SC-200 SC-300 Join us at Threatscape and be a pivotal contributor to our cutting edge security solutions, working in a dynamic environment with ample growth opportunities. Your expertise will shape the future of cybersecurity in collaboration with our visionary team. Why join Threatscape? We're a Microsoft Solutions Partner for Security and Modern Work, 5 times winner of the Security Partner of the Year (regional + global), and have Advanced Certification in Threat Protection, Identity and Access Management, Information Protection and Governance, and Modernizing Endpoints. We're member of the Microsoft Intelligence Security Association (MISA), Microsoft's premiere Security Partner association. We offer the opportunity to work with and learn from some of the best consultants and architects (including five MVPs, who'll support your journey to the same). Work as a key player within a growing, thriving Microsoft Practice with the fantastic career and learning opportunities that come with such a position.
May 15, 2026
Full time
Microsoft Security Consultant (Purview SME) Consultant / Senior / Architect level Remote-first, based in Ireland or UK. An opportunity has emerged for an experienced Microsoft Security Consultant to become a part of our vibrant and rapidly growing Microsoft Security Consultancy Practice at Threatscape. The successful candidate will report to the Practice Lead, Ru Campbell MVP, and Data Security & Governance Lead, Ewelina Paczkowska. In this role, you will be responsible for delivering Microsoft security, compliance, identity, and management solutions and services; with particular focus on data security. Your responsibilities will encompass a blend of both pre and post-sales consulting, often delivering multiple projects simultaneously. This is a highly rewarding role for someone obsessive and passionate about Microsoft Security, working in a team culture of the highest professional standards to deliver best-in-market Microsoft Security services. Key responsibilities: Act as a subject matter expert for Microsoft security, compliance, identity, and management when engaging with our clients. Particular focus in Purview, for which you will be an SME Lead customer engagements, covering scoping, demonstrations, design, development, implementation, and customization of Microsoft solutions. Collaborate with the Practice Lead and Data Security & Governance Lead to craft new solutions, engagements, software, tools, and commercial + marketing opportunities leveraging the Microsoft portfolio. What you will do: Evaluate, deploy, and advise customers regarding Microsoft security capabilities, practices, and tools, providing insightful assessments. Present advisory services, technical demonstrations, and pre through to post sales materials. Contribute to security reviews and gap analyses. Maintain a proficient understanding of comparable security technologies. To be successful, you need: Deep hands-on experience with tales from the trenches of scoping, implementation, issue resolution, and configuration of: Purview, Entra, Intune, Defender, Sentinel, and Azure. Proficiency in designing and implementing comprehensive security architectures across both on-premises and cloud-based solutions. Excellent written and verbal communication skills, with proven experience engaging in detailed technical and business discussions. Ability to fantastically communicate security concepts, particularly in relation to Microsoft security offerings, balancing both "marketing talk" with real-life, tell-it-like-it-is plain-English language If you are an active member of the Microsoft Security or general cybersecurity community, with proven work such as blogs, conference sessions, and so on, this will massively differentiate you from other candidates - we are huge on sharing with the community! Ability to "think like the adversary", and understand the threat landscape, and how our customers can balance defence mechanisms with business pragmatism. To be a stand out candidate, must also have experience with securing and/or managing one or more of the following specific technologies: Purview (E5 capabilities) Purview (Azure/data governance capabilities) Fabric Power Platform Entra Defender XDR Intune Qualifications desired: SC-401 AZ-500 or SC-500 SC-100, SC-200 SC-300 Join us at Threatscape and be a pivotal contributor to our cutting edge security solutions, working in a dynamic environment with ample growth opportunities. Your expertise will shape the future of cybersecurity in collaboration with our visionary team. Why join Threatscape? We're a Microsoft Solutions Partner for Security and Modern Work, 5 times winner of the Security Partner of the Year (regional + global), and have Advanced Certification in Threat Protection, Identity and Access Management, Information Protection and Governance, and Modernizing Endpoints. We're member of the Microsoft Intelligence Security Association (MISA), Microsoft's premiere Security Partner association. We offer the opportunity to work with and learn from some of the best consultants and architects (including five MVPs, who'll support your journey to the same). Work as a key player within a growing, thriving Microsoft Practice with the fantastic career and learning opportunities that come with such a position.
Data Analytics Internal Audit role within an exciting banking group looking to grow significantly Data Analytics AVP - Audit Posting End Date Job Details Who we are United by a sense of purpose towards our customers - to be a trusted partner for the long-term - and our universal banking platform in EMEA, we have an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience by joining us to support our clients' transition to a sustainable future. Role Summary We're looking for an AVP Data Analytics within the Internal Audit Department to join our team. This London-based role sits within the Audit Department Internal Audit (ADIA) and is part of a four-member Data Analytics team. The team reports to the Audit COO. It supports audit and credit review assignments across EMEA by leveraging data analytics and maintaining Computer Aided Auditing Tools (CAATs) for continuous auditing and monitoring. The role requires: • Strong communication and interpersonal skills, including presenting insights to senior stakeholders. • Proficiency in data analytics tools (Python, R, ACL, SAS) and visualisation platforms (Tableau, Power BI). • Experience with databases (Oracle, SQL Server) and ETL tools (Alteryx, Talend, Informatica). • Ability to work independently and collaboratively across teams. • Commercial awareness and understanding of business processes in Corporate Banking, Capital Markets, and Credit. • Knowledge and understanding of using AI within Internal Audit would be advantageous. • Experience of being within the data analytics team of an internal audit function is desirable. Business Area Audit Department Internal Audit (ADIA), part of SMBC Bank International plc, London. ADIA is an independent function reporting to the Board Audit Committee and responsible for audits and credit reviews across all EMEA legal entities and business lines. Position Description The role involves: • Collaborating with audit teams to deliver data-driven insights. • Developing dashboards, reports, and presentations for senior management. • Maintaining documentation and understanding of data structures across firm systems. • Supporting the delivery of approximately 80 internal audit reports annually. • Managing and prioritising data analytics requests and development pipelines. • Collaborating with team members and promoting adoption of analytics tools within the Audit Department. Competencies Customer Focus Driving Change Driving Results Embraces Diversity Enterprise Leadership Judgement and Decision-Making Risk Management Strategic and Visionary Trust and Integrity What we offer For all the expertise and experience you bring to help us make a difference, it's only sustainable if we support you to build your career and be your best self, so we offer competitive company benefits, centred around promoting positive well-being and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members' perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work-life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks. As an employee, you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you: • Hybrid and flexible working • Competitive paid leave days • Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance • Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services • Access a wide range of learning and development opportunities and career progression opportunities • Ambitious remuneration package So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today #
May 15, 2026
Full time
Data Analytics Internal Audit role within an exciting banking group looking to grow significantly Data Analytics AVP - Audit Posting End Date Job Details Who we are United by a sense of purpose towards our customers - to be a trusted partner for the long-term - and our universal banking platform in EMEA, we have an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience by joining us to support our clients' transition to a sustainable future. Role Summary We're looking for an AVP Data Analytics within the Internal Audit Department to join our team. This London-based role sits within the Audit Department Internal Audit (ADIA) and is part of a four-member Data Analytics team. The team reports to the Audit COO. It supports audit and credit review assignments across EMEA by leveraging data analytics and maintaining Computer Aided Auditing Tools (CAATs) for continuous auditing and monitoring. The role requires: • Strong communication and interpersonal skills, including presenting insights to senior stakeholders. • Proficiency in data analytics tools (Python, R, ACL, SAS) and visualisation platforms (Tableau, Power BI). • Experience with databases (Oracle, SQL Server) and ETL tools (Alteryx, Talend, Informatica). • Ability to work independently and collaboratively across teams. • Commercial awareness and understanding of business processes in Corporate Banking, Capital Markets, and Credit. • Knowledge and understanding of using AI within Internal Audit would be advantageous. • Experience of being within the data analytics team of an internal audit function is desirable. Business Area Audit Department Internal Audit (ADIA), part of SMBC Bank International plc, London. ADIA is an independent function reporting to the Board Audit Committee and responsible for audits and credit reviews across all EMEA legal entities and business lines. Position Description The role involves: • Collaborating with audit teams to deliver data-driven insights. • Developing dashboards, reports, and presentations for senior management. • Maintaining documentation and understanding of data structures across firm systems. • Supporting the delivery of approximately 80 internal audit reports annually. • Managing and prioritising data analytics requests and development pipelines. • Collaborating with team members and promoting adoption of analytics tools within the Audit Department. Competencies Customer Focus Driving Change Driving Results Embraces Diversity Enterprise Leadership Judgement and Decision-Making Risk Management Strategic and Visionary Trust and Integrity What we offer For all the expertise and experience you bring to help us make a difference, it's only sustainable if we support you to build your career and be your best self, so we offer competitive company benefits, centred around promoting positive well-being and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members' perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work-life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks. As an employee, you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you: • Hybrid and flexible working • Competitive paid leave days • Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance • Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services • Access a wide range of learning and development opportunities and career progression opportunities • Ambitious remuneration package So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today #
Transaction Recruitment
West Bromwich, West Midlands
About the Business An excellent opportunity to be a Financial Controller paying £60,000 £70,000 for an established, globally backed manufacturing business based in West Bromwich, with hybrid working . Part of an international group with operations across more than 30 countries, the UK site combines a sales office with a fully operational warehouse, manufacturing facilities, and an in-house transport fleet. With a turnover of around £30m, this is a fantastic chance to take full ownership of the UK finance function and become a key partner to senior management. This role comes with the brilliant opportunity to progress to Financial Director , as the current position holder has plans to retire. Main Duties: As a Financial Controller , your main duties include: Taking complete ownership of the UK finance function and leading the day-to-day finance team Producing the monthly management accounts hands-on, covering P&L, balance sheet and cash flow with insightful commentary and variance analysis Delivering the annual statutory accounts under FRS 102 and acting as the lead point of contact through the year-end audit Submitting group reporting packs in line with parent company timetables, including IFRS consolidation requirements Owning the budgeting, forecasting and rolling cash flow cycles for the UK business Overseeing stock accounting, inventory valuation and margin analysis a critical function in a stockholding environment Managing treasury matters, FX exposure and intercompany reconciliations across the wider group Maintaining a robust control environment, ensuring SOX-style internal controls and group policies are embedded across the business Handling VAT, corporation tax and other statutory submissions, supported by external advisors where appropriate Overseeing payroll, credit control and supplier ledger activity Business partnering with the UK Managing Director and commercial team, providing the financial insight behind pricing, customer profitability and strategic direction Leading continuous improvement across finance systems, processes and reporting Location / Office / Culture The role is based in West Bromwich with a hybrid working arrangement , easily accessible from Birmingham, Wolverhampton, Walsall, Dudley and the wider Black Country. You ll be at the heart of a busy operational site that combines sales, warehousing and processing under one roof, with direct access to senior leadership and a genuinely hands-on culture where finance is visible and valued across the business. What We Are Looking For The ideal candidate will have: ACA / ACCA / CIMA qualified, or a strong Qualified by Experience candidate who has clearly operated at this level Demonstrable experience as a Financial Controller, or Finance Manager, ideally within stockholding, distribution, manufacturing or industrial SME environments Strong technical grounding in UK GAAP (FRS 102), with IFRS exposure a real advantage given the group reporting element A track record in stock-heavy environments and a good understanding of inventory accounting, margin discipline and the controls these settings demand Confidence working as part of an international group, comfortable with consolidation packs, intercompany matters and reporting to a non-UK parent Strong systems skills, advanced Excel and an appetite for improving processes rather than simply running them A pragmatic, solutions-focused mindset able to dig into the detail but also step back and see the wider commercial picture Excellent communication skills, with the gravitas to engage senior stakeholders and the approachability to work alongside the wider operational team Why Join the business Backing of an established global group with significant scale and stability Hands-on, varied position spanning technical accounting, commercial business partnering and operational involvement Direct exposure to senior management locally and at group level Genuine influence over systems, processes and the future shape of the finance function Hybrid working A baked in route to FD as the current FD plans to retire Training from current Finance Director About Us We are a local accountancy recruitment specialist. We appreciate that roles are often online for a long period of time. If you want to check if this role is still live or just want more details before applying, call us directly. Ref: DT69696
May 15, 2026
Full time
About the Business An excellent opportunity to be a Financial Controller paying £60,000 £70,000 for an established, globally backed manufacturing business based in West Bromwich, with hybrid working . Part of an international group with operations across more than 30 countries, the UK site combines a sales office with a fully operational warehouse, manufacturing facilities, and an in-house transport fleet. With a turnover of around £30m, this is a fantastic chance to take full ownership of the UK finance function and become a key partner to senior management. This role comes with the brilliant opportunity to progress to Financial Director , as the current position holder has plans to retire. Main Duties: As a Financial Controller , your main duties include: Taking complete ownership of the UK finance function and leading the day-to-day finance team Producing the monthly management accounts hands-on, covering P&L, balance sheet and cash flow with insightful commentary and variance analysis Delivering the annual statutory accounts under FRS 102 and acting as the lead point of contact through the year-end audit Submitting group reporting packs in line with parent company timetables, including IFRS consolidation requirements Owning the budgeting, forecasting and rolling cash flow cycles for the UK business Overseeing stock accounting, inventory valuation and margin analysis a critical function in a stockholding environment Managing treasury matters, FX exposure and intercompany reconciliations across the wider group Maintaining a robust control environment, ensuring SOX-style internal controls and group policies are embedded across the business Handling VAT, corporation tax and other statutory submissions, supported by external advisors where appropriate Overseeing payroll, credit control and supplier ledger activity Business partnering with the UK Managing Director and commercial team, providing the financial insight behind pricing, customer profitability and strategic direction Leading continuous improvement across finance systems, processes and reporting Location / Office / Culture The role is based in West Bromwich with a hybrid working arrangement , easily accessible from Birmingham, Wolverhampton, Walsall, Dudley and the wider Black Country. You ll be at the heart of a busy operational site that combines sales, warehousing and processing under one roof, with direct access to senior leadership and a genuinely hands-on culture where finance is visible and valued across the business. What We Are Looking For The ideal candidate will have: ACA / ACCA / CIMA qualified, or a strong Qualified by Experience candidate who has clearly operated at this level Demonstrable experience as a Financial Controller, or Finance Manager, ideally within stockholding, distribution, manufacturing or industrial SME environments Strong technical grounding in UK GAAP (FRS 102), with IFRS exposure a real advantage given the group reporting element A track record in stock-heavy environments and a good understanding of inventory accounting, margin discipline and the controls these settings demand Confidence working as part of an international group, comfortable with consolidation packs, intercompany matters and reporting to a non-UK parent Strong systems skills, advanced Excel and an appetite for improving processes rather than simply running them A pragmatic, solutions-focused mindset able to dig into the detail but also step back and see the wider commercial picture Excellent communication skills, with the gravitas to engage senior stakeholders and the approachability to work alongside the wider operational team Why Join the business Backing of an established global group with significant scale and stability Hands-on, varied position spanning technical accounting, commercial business partnering and operational involvement Direct exposure to senior management locally and at group level Genuine influence over systems, processes and the future shape of the finance function Hybrid working A baked in route to FD as the current FD plans to retire Training from current Finance Director About Us We are a local accountancy recruitment specialist. We appreciate that roles are often online for a long period of time. If you want to check if this role is still live or just want more details before applying, call us directly. Ref: DT69696
Global Employee Relations Specialist Location: Fully Remote (Occasional onsite visits to London office) Contract: 3-Month Contract with possibility of extension Rate: £21 per hour via PAYE Overview The People Shared Services team provide operational and support services, with primary areas of focus being internal customer support services, core People and Payroll Administration, People Systems, People Data and Insights, Employee Relations and Facilities. The success of the People Service Team is critical to the overall effectiveness of the People function and the ability to ensure consistent employee and manager experiences. This Global Employee Relations Specialist role requires a flexible and enthusiastic individual who can work within a fast-paced and changing environment. The business is currently going through significant organisational change, therefore they are looking for someone who can hit the ground running and provide continuity and support across Employee Relations activities. The role is an integral part of the People Shared Services team and plays a key role in delivering high-quality Employee Relations support to the business, managers, and employees, while ensuring commercial needs are balanced alongside organisational values and employment legislation. The successful candidate will work largely with Support Centre colleagues while also collaborating with global ER teams on policies, frameworks, and best practices across international markets. Retail experience would be advantageous; however, strong Employee Relations experience and exposure are considered more important. Qualifications are beneficial but not essential. Key Responsibilities Provide case management and advisory support to line managers and People Partners on ER related matters including performance, capability, absence, grievances, redundancies, settlement agreements, and organisational change. Support managers in handling Employee Relations matters confidently while ensuring compliance with employment legislation and company policies. Build strong working relationships with key internal stakeholders and provide responsive, business-focused ER support. Provide specialist ER guidance on complex matters including TUPE, restructures, outsourcing, wellbeing, and organisational change initiatives. Draft and process settlement agreements and exit plans, liaising with solicitors where required. Support global ER teams through reporting, analytics, and compliance activities. Assist with the development and implementation of global ER policies and frameworks. Support Employee Relations matters across global markets, including regions with limited People team presence. Coach and guide line managers on disciplinary, grievance, occupational health, and general HR matters. Maintain and update ER toolkits, employee handbooks, trackers, standard letters, policies, guidance documents, and knowledge base content. Conduct note-taking during formal meetings where required. Ensure all potentially high-risk or sensitive ER cases are escalated appropriately. Key Skills & Experience Essential Strong Employee Relations experience including case management and organisational change. Up-to-date knowledge of UK employment law and HR processes. Experience working within a fast-paced environment. Strong communication and stakeholder management skills. Excellent written and verbal communication skills. Strong analytical, problem-solving, and decision-making abilities. Ability to manage highly confidential and sensitive information. Experience coaching and advising line managers on ER matters. Self-starter with the ability to work independently and manage priorities effectively. Strong Microsoft Office 365 skills. Desirable Knowledge of global employment law. Experience within a retail or multi-site environment. HR / ER qualification. Experience supporting organisational change, consultation processes, TUPE, and restructuring activities. Measures of Success Delivery of high-quality Employee Relations support to managers and employees. Managers feel supported and confident handling ER matters. Compliance with current and future employment legislation. Effective management and tracking of disciplinary and potential discrimination cases. Positive stakeholder feedback and colleague satisfaction. Continuous improvement of ER processes, policies, and support services. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
May 15, 2026
Contractor
Global Employee Relations Specialist Location: Fully Remote (Occasional onsite visits to London office) Contract: 3-Month Contract with possibility of extension Rate: £21 per hour via PAYE Overview The People Shared Services team provide operational and support services, with primary areas of focus being internal customer support services, core People and Payroll Administration, People Systems, People Data and Insights, Employee Relations and Facilities. The success of the People Service Team is critical to the overall effectiveness of the People function and the ability to ensure consistent employee and manager experiences. This Global Employee Relations Specialist role requires a flexible and enthusiastic individual who can work within a fast-paced and changing environment. The business is currently going through significant organisational change, therefore they are looking for someone who can hit the ground running and provide continuity and support across Employee Relations activities. The role is an integral part of the People Shared Services team and plays a key role in delivering high-quality Employee Relations support to the business, managers, and employees, while ensuring commercial needs are balanced alongside organisational values and employment legislation. The successful candidate will work largely with Support Centre colleagues while also collaborating with global ER teams on policies, frameworks, and best practices across international markets. Retail experience would be advantageous; however, strong Employee Relations experience and exposure are considered more important. Qualifications are beneficial but not essential. Key Responsibilities Provide case management and advisory support to line managers and People Partners on ER related matters including performance, capability, absence, grievances, redundancies, settlement agreements, and organisational change. Support managers in handling Employee Relations matters confidently while ensuring compliance with employment legislation and company policies. Build strong working relationships with key internal stakeholders and provide responsive, business-focused ER support. Provide specialist ER guidance on complex matters including TUPE, restructures, outsourcing, wellbeing, and organisational change initiatives. Draft and process settlement agreements and exit plans, liaising with solicitors where required. Support global ER teams through reporting, analytics, and compliance activities. Assist with the development and implementation of global ER policies and frameworks. Support Employee Relations matters across global markets, including regions with limited People team presence. Coach and guide line managers on disciplinary, grievance, occupational health, and general HR matters. Maintain and update ER toolkits, employee handbooks, trackers, standard letters, policies, guidance documents, and knowledge base content. Conduct note-taking during formal meetings where required. Ensure all potentially high-risk or sensitive ER cases are escalated appropriately. Key Skills & Experience Essential Strong Employee Relations experience including case management and organisational change. Up-to-date knowledge of UK employment law and HR processes. Experience working within a fast-paced environment. Strong communication and stakeholder management skills. Excellent written and verbal communication skills. Strong analytical, problem-solving, and decision-making abilities. Ability to manage highly confidential and sensitive information. Experience coaching and advising line managers on ER matters. Self-starter with the ability to work independently and manage priorities effectively. Strong Microsoft Office 365 skills. Desirable Knowledge of global employment law. Experience within a retail or multi-site environment. HR / ER qualification. Experience supporting organisational change, consultation processes, TUPE, and restructuring activities. Measures of Success Delivery of high-quality Employee Relations support to managers and employees. Managers feel supported and confident handling ER matters. Compliance with current and future employment legislation. Effective management and tracking of disciplinary and potential discrimination cases. Positive stakeholder feedback and colleague satisfaction. Continuous improvement of ER processes, policies, and support services. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Job Title: French Customer Service Advisors (Days) Location: Brighton (Hybrid after training - 2 days in office) Hours: 4 days on, 4 days off (8:00am - 8:00pm) Salary: £26,500 + 5% Bonus + Excellent Benefits An excellent opportunity has arisen for French Customer Service Advisors to join one of our longstanding clients, a global business with a vibrant and inclusive culture, in Brighton. This role offers hybrid working once training is completed. Benefits include: 25-30 days holiday plus bank holidays 9% Retirement Savings Plan Private medical insurance (BUPA) Life Insurance & Income Protection Company Sick Pay Cycle to Work Scheme & Season Ticket Loan Employee Discounts The Requirements: Fluent in French & English (written and spoken) Minimum 2 A Levels (A-C) or equivalent Previous customer service experience Confident communicator, both written and verbal Strong IT literacy and ability to multitask Proactive, solutions-focused attitude The Role: Handle inbound and outbound calls, providing assistance in French and English Support customers with policy cover, claims, and emergencies Ensure all case handling is accurately documented Resolve complaints in line with business policy and FCA guidelines Deliver excellent service while meeting KPIs and SLAs Promote a proactive customer service culture If you're keen to join an exceptional team with strong career progression opportunities, apply to this French Customer Service Advisor (Days) role below or call Jamie Watson at Clearline Recruitment on between 9:00am - 5:30pm .
May 15, 2026
Full time
Job Title: French Customer Service Advisors (Days) Location: Brighton (Hybrid after training - 2 days in office) Hours: 4 days on, 4 days off (8:00am - 8:00pm) Salary: £26,500 + 5% Bonus + Excellent Benefits An excellent opportunity has arisen for French Customer Service Advisors to join one of our longstanding clients, a global business with a vibrant and inclusive culture, in Brighton. This role offers hybrid working once training is completed. Benefits include: 25-30 days holiday plus bank holidays 9% Retirement Savings Plan Private medical insurance (BUPA) Life Insurance & Income Protection Company Sick Pay Cycle to Work Scheme & Season Ticket Loan Employee Discounts The Requirements: Fluent in French & English (written and spoken) Minimum 2 A Levels (A-C) or equivalent Previous customer service experience Confident communicator, both written and verbal Strong IT literacy and ability to multitask Proactive, solutions-focused attitude The Role: Handle inbound and outbound calls, providing assistance in French and English Support customers with policy cover, claims, and emergencies Ensure all case handling is accurately documented Resolve complaints in line with business policy and FCA guidelines Deliver excellent service while meeting KPIs and SLAs Promote a proactive customer service culture If you're keen to join an exceptional team with strong career progression opportunities, apply to this French Customer Service Advisor (Days) role below or call Jamie Watson at Clearline Recruitment on between 9:00am - 5:30pm .
Payroll Advisor ManpowerGroup Payroll Operations Uxbridge - Hybrid (5 days in office for first 6 months, moving to 2 days) Role Summary The purpose of the Payroll Advisor is to support all payroll functions, ensuring that all staff are paid accurately and on time each pay period. In addition to being responsible for their designated business line or payroll area, the Payroll Advisor works collaboratively with colleagues as part of a sub-team to achieve departmental goals and ensure efficient service delivery. This role also plays a key part in ensuring that all customers have a positive experience of ManpowerGroup Payroll. Key Responsibilities Processing and the validation of payroll submissions/ templates- received from different areas of the business Processing of all aspects of payroll documentation including Statutory Sick Pay, Parental Pay, Attachment of Earnings orders, Payroll Giving, Union Deductions, Pensions, Save as you earn, Student Loans, NI exemptions, Pensions and assist with RTI Assisting with holiday queries Responding to requests for information , production of statement of earnings, copy payslips and references as required Answering enquiries that come into the team from internal customers, employees and external organisations Assisting in the day to day activities of the payroll operations as required Processing of BACS recalls, faster payments and CHAPS payments to employees To control the completion of statutory and authorised returns to relevant bodies and, in particular, to the timely remittance of all payroll deductions Processing of under/overpayment adjustments, and completion of manual calculations Distribution of payroll information as required Proactively improving the quality of payroll through identification and resolution of issues and the continuous improvement of payroll processes Maintain and develop effective relationships with internal/external bodies Other tasks associated with the effective running of all payroll operations About You: A team player Enthusiastic with a 'can do' positive attitude. Able to influence and persuade Able to communicate well and possess good listening skills. Showing customer service orientation, enthusiastic and proactive qualities. Good IT skills including Microsoft Excel. Good interpersonal and organisational skills A methodical approach with an emphasis on accuracy and attention to detail Knowledge and experience of Manpower's operational and sales organisations Principal Competencies: Creates Winning Relationships Interact professionally with internal and external customers Maintain relationships at the relevant level with internal and external customers in the Group Communicate relationship details to the Senior/Team Leader/Payroll Manager and escalate issues accordingly Promote the Department on a regular basis in internal; and external meetings Communicate the payroll process to internal and external customers Achievement Orientation Assist with the maintenance of Payroll Files on all employees of Manpower Where necessary assist with reconciliation/s according to payroll guidelines Ensure payroll is completed, accurately and on time to ensure all Manpower employees receive their pay by due date Ensure input received is of sufficient quality to pay employees effectively. Where input is of insufficient quality, work with providers to ensure effective improvements Personal Effectiveness Assist with the resolution of all queries and raise relevant documentation. Process all payroll documentation accordance with the payroll procedures and a set deadline to ensure delivery is achieved. Provide support to the payroll team and continue to provide a professional service in colleague's absence Continuous Improvement Receive and provide cross training to all group members. Implement agreed process changes in accordance with Manpower Guidelines. Innovation Contribute to regular reviews of the activities of the payroll function to ensure efficient workflow and best practices are maintained, making recommendations for change and implementing these once agreed. Professionalism Ensure compliance with the HRMC and other legislative requirements. Ensure compliance with the Manpower accounting policies. Implement and maintain a control framework in line with the US requirements as required by the Sarbanes-Oxley legislation What's In It For You Competitive salary with quarterly bonuses 24 days' holiday (rising to 27) plus your birthday off and the option to buy more Private medical, dental, and wellbeing benefits Pension scheme with increasing contributions Early finish Fridays, volunteering days, and exclusive discounts A supportive, inclusive culture where your growth matters About ManpowerGroup ManpowerGroup is a global leader in contingent staffing and permanent recruitment, helping businesses stay agile in an ever-changing world. We're proud to be recognised as one of the world's most ethical companies for the 17th time, reinforcing our commitment to doing business the right way. We foster a diverse, equitable, and inclusive workplace where everyone belongs. We welcome applications from all backgrounds. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website
May 15, 2026
Full time
Payroll Advisor ManpowerGroup Payroll Operations Uxbridge - Hybrid (5 days in office for first 6 months, moving to 2 days) Role Summary The purpose of the Payroll Advisor is to support all payroll functions, ensuring that all staff are paid accurately and on time each pay period. In addition to being responsible for their designated business line or payroll area, the Payroll Advisor works collaboratively with colleagues as part of a sub-team to achieve departmental goals and ensure efficient service delivery. This role also plays a key part in ensuring that all customers have a positive experience of ManpowerGroup Payroll. Key Responsibilities Processing and the validation of payroll submissions/ templates- received from different areas of the business Processing of all aspects of payroll documentation including Statutory Sick Pay, Parental Pay, Attachment of Earnings orders, Payroll Giving, Union Deductions, Pensions, Save as you earn, Student Loans, NI exemptions, Pensions and assist with RTI Assisting with holiday queries Responding to requests for information , production of statement of earnings, copy payslips and references as required Answering enquiries that come into the team from internal customers, employees and external organisations Assisting in the day to day activities of the payroll operations as required Processing of BACS recalls, faster payments and CHAPS payments to employees To control the completion of statutory and authorised returns to relevant bodies and, in particular, to the timely remittance of all payroll deductions Processing of under/overpayment adjustments, and completion of manual calculations Distribution of payroll information as required Proactively improving the quality of payroll through identification and resolution of issues and the continuous improvement of payroll processes Maintain and develop effective relationships with internal/external bodies Other tasks associated with the effective running of all payroll operations About You: A team player Enthusiastic with a 'can do' positive attitude. Able to influence and persuade Able to communicate well and possess good listening skills. Showing customer service orientation, enthusiastic and proactive qualities. Good IT skills including Microsoft Excel. Good interpersonal and organisational skills A methodical approach with an emphasis on accuracy and attention to detail Knowledge and experience of Manpower's operational and sales organisations Principal Competencies: Creates Winning Relationships Interact professionally with internal and external customers Maintain relationships at the relevant level with internal and external customers in the Group Communicate relationship details to the Senior/Team Leader/Payroll Manager and escalate issues accordingly Promote the Department on a regular basis in internal; and external meetings Communicate the payroll process to internal and external customers Achievement Orientation Assist with the maintenance of Payroll Files on all employees of Manpower Where necessary assist with reconciliation/s according to payroll guidelines Ensure payroll is completed, accurately and on time to ensure all Manpower employees receive their pay by due date Ensure input received is of sufficient quality to pay employees effectively. Where input is of insufficient quality, work with providers to ensure effective improvements Personal Effectiveness Assist with the resolution of all queries and raise relevant documentation. Process all payroll documentation accordance with the payroll procedures and a set deadline to ensure delivery is achieved. Provide support to the payroll team and continue to provide a professional service in colleague's absence Continuous Improvement Receive and provide cross training to all group members. Implement agreed process changes in accordance with Manpower Guidelines. Innovation Contribute to regular reviews of the activities of the payroll function to ensure efficient workflow and best practices are maintained, making recommendations for change and implementing these once agreed. Professionalism Ensure compliance with the HRMC and other legislative requirements. Ensure compliance with the Manpower accounting policies. Implement and maintain a control framework in line with the US requirements as required by the Sarbanes-Oxley legislation What's In It For You Competitive salary with quarterly bonuses 24 days' holiday (rising to 27) plus your birthday off and the option to buy more Private medical, dental, and wellbeing benefits Pension scheme with increasing contributions Early finish Fridays, volunteering days, and exclusive discounts A supportive, inclusive culture where your growth matters About ManpowerGroup ManpowerGroup is a global leader in contingent staffing and permanent recruitment, helping businesses stay agile in an ever-changing world. We're proud to be recognised as one of the world's most ethical companies for the 17th time, reinforcing our commitment to doing business the right way. We foster a diverse, equitable, and inclusive workplace where everyone belongs. We welcome applications from all backgrounds. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website
Senior Manager, Compliance Complaints page is loaded Senior Manager, Compliance Complaintslocations: Cannon Street, Londontime type: Full timeposted on: Posted 9 Days Agojob requisition id: R\_16774 Job Title Senior Manager, Compliance Complaints Job Description IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions - built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high - bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG - the future gets built here.This is a role within our Line 2 Compliance function, responsible for the independent investigation and resolution of complex, escalated, and material complaints, including those referred to the Financial Ombudsman Service (FOS). The role also provides credible oversight and challenge to the Line 1 customer complaints function, helping ensure complaint-handling practices are effective, fair, and fully compliant with regulatory requirements.Reporting to the Head of Compliance Advisory, you will act as IG's primary point of expertise to investigate and resolve escalated complaint matters, lead engagement with the FOS, and drive thematic insight from complaints data to identify conduct and control weaknesses. The role partners closely with Line 1 stakeholders to ensure complaints are resolved fairly and that root causes are addressed to support continuous improvement and strong client outcomes. Investigation, Escalation & Resolution Lead the independent investigation and resolution of complex, material, and escalated complaints, ensuring thorough, fair, and timely outcomes in line with regulatory requirements and IG's complaints-handling framework. Act as the Line 2 escalation point for complaints that present significant regulatory, conduct, or reputational risk, ensuring appropriate governance, documentation, and remediation. Review and challenge proposed resolutions and redress decisions on escalated matters, providing independent assessment of fairness and regulatory compliance. Identify conduct, control, or process failings identified through complaint investigations and ensure findings are escalated and remediated appropriately. FOS Engagement & Regulatory Response Own IG's relationship and engagement with the Financial Ombudsman Service in relation to specific complaints, managing FOS referrals end-to-end including case submissions, evidence preparation, and responses to provisional and final decisions. Ensure FOS cases are handled in a timely, well-evidenced, and commercially considered manner, balancing fair client outcomes with IG's position. Monitor FOS decisions and trends to identify patterns, inform risk assessments, and feed insights back into the business. Support regulatory engagement and governance reporting in relation to complaints and conduct matters as required. Line 1 Oversight & Challenge Provide structured Line 2 oversight of the Line 1 customer complaints function, monitoring the effectiveness, consistency, and fairness of complaint-handling activity. Track and analyse complaints data, KPIs, and quality assurance outputs to identify trends, systemic issues, and areas of conduct or regulatory concern. Review and challenge Line 1 root cause analysis and remediation plans, ensuring identified issues are addressed in a timely and effective manner. Provide thematic reporting and insight to senior stakeholders and governance forums on complaints trends, conduct risks, and the effectiveness of controls. Framework, Policy & Capability Support Support the implementation and embedding of complaints-handling policies, standards, and frameworks across Line 1, ensuring alignment with FCA requirements and broader conduct obligations. Contribute to continuous improvement of complaint-handling practices, controls, and customer outcome frameworks. Deliver targeted guidance and training to business and Line 1 stakeholders on complaints obligations and best practice. Contribute to strategic compliance initiatives and governance reporting as required. Contribution to Team Capability & Culture Contribute to the development of team capability through mentoring, knowledge sharing, and support to junior colleagues. Promote a collaborative culture where compliance enables fair client outcomes and sustainable business growth.To succeed in this role, we think you'll need: Experience & Education 8-12 years' experience in financial services compliance, complaints, or conduct risk, with significant exposure to complex complaint investigation and resolution. Strong working knowledge of FCA DISP rules and the FOS process, with hands-on experience managing FOS referrals and case submissions. Experience providing Line 2 oversight or quality assurance of a customer-facing complaints function. Familiarity with trading products (FX, indices, shares, derivatives, crypto) preferred. Demonstrated ability to manage complex, sensitive matters independently and under time pressure. Bachelor's degree in Law, Business, Finance, Economics or related field. Personal Attributes Acts with integrity and consistently demonstrates high professional and ethical standards. Delivers high-quality work with energy, accountability, and a strong sense of urgency. Commercial and solutions-focused, enabling growth while maintaining strong compliance and client protection. Committed to continuous improvement in controls and ways of working. Communicates clearly and manages stakeholders effectively. Collaborates constructively while providing confident and effective challenge. Demonstrates sound judgement and resilience. Comfortable working from IG's London office a minimum of three days per week.We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach . What you'll get! This role will bring with it a range of development and growth opportunities which we hope are motivating for someone who wants to Raise the Bar.We focus on outcomes, not activity . Your success is measured by: Complex and escalated complaints investigated and resolved fairly, thoroughly, and in line with regulatory obligations and timeframes. FOS cases managed effectively, with well-evidenced submissions and commercially sound outcomes. Robust Line 2 oversight of the Line 1 complaints function, with clear insight into effectiveness and conduct risk. Complaints trends and thematic risks identified and escalated, with root causes addressed through timely remediation. Complaints policies and controls effectively embedded across Line 1. Strong, trusted collaboration with business, Legal, and control function stakeholders. Positive contribution to team capability and a culture of fair client outcomes. Number of openings 1
May 15, 2026
Full time
Senior Manager, Compliance Complaints page is loaded Senior Manager, Compliance Complaintslocations: Cannon Street, Londontime type: Full timeposted on: Posted 9 Days Agojob requisition id: R\_16774 Job Title Senior Manager, Compliance Complaints Job Description IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions - built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high - bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG - the future gets built here.This is a role within our Line 2 Compliance function, responsible for the independent investigation and resolution of complex, escalated, and material complaints, including those referred to the Financial Ombudsman Service (FOS). The role also provides credible oversight and challenge to the Line 1 customer complaints function, helping ensure complaint-handling practices are effective, fair, and fully compliant with regulatory requirements.Reporting to the Head of Compliance Advisory, you will act as IG's primary point of expertise to investigate and resolve escalated complaint matters, lead engagement with the FOS, and drive thematic insight from complaints data to identify conduct and control weaknesses. The role partners closely with Line 1 stakeholders to ensure complaints are resolved fairly and that root causes are addressed to support continuous improvement and strong client outcomes. Investigation, Escalation & Resolution Lead the independent investigation and resolution of complex, material, and escalated complaints, ensuring thorough, fair, and timely outcomes in line with regulatory requirements and IG's complaints-handling framework. Act as the Line 2 escalation point for complaints that present significant regulatory, conduct, or reputational risk, ensuring appropriate governance, documentation, and remediation. Review and challenge proposed resolutions and redress decisions on escalated matters, providing independent assessment of fairness and regulatory compliance. Identify conduct, control, or process failings identified through complaint investigations and ensure findings are escalated and remediated appropriately. FOS Engagement & Regulatory Response Own IG's relationship and engagement with the Financial Ombudsman Service in relation to specific complaints, managing FOS referrals end-to-end including case submissions, evidence preparation, and responses to provisional and final decisions. Ensure FOS cases are handled in a timely, well-evidenced, and commercially considered manner, balancing fair client outcomes with IG's position. Monitor FOS decisions and trends to identify patterns, inform risk assessments, and feed insights back into the business. Support regulatory engagement and governance reporting in relation to complaints and conduct matters as required. Line 1 Oversight & Challenge Provide structured Line 2 oversight of the Line 1 customer complaints function, monitoring the effectiveness, consistency, and fairness of complaint-handling activity. Track and analyse complaints data, KPIs, and quality assurance outputs to identify trends, systemic issues, and areas of conduct or regulatory concern. Review and challenge Line 1 root cause analysis and remediation plans, ensuring identified issues are addressed in a timely and effective manner. Provide thematic reporting and insight to senior stakeholders and governance forums on complaints trends, conduct risks, and the effectiveness of controls. Framework, Policy & Capability Support Support the implementation and embedding of complaints-handling policies, standards, and frameworks across Line 1, ensuring alignment with FCA requirements and broader conduct obligations. Contribute to continuous improvement of complaint-handling practices, controls, and customer outcome frameworks. Deliver targeted guidance and training to business and Line 1 stakeholders on complaints obligations and best practice. Contribute to strategic compliance initiatives and governance reporting as required. Contribution to Team Capability & Culture Contribute to the development of team capability through mentoring, knowledge sharing, and support to junior colleagues. Promote a collaborative culture where compliance enables fair client outcomes and sustainable business growth.To succeed in this role, we think you'll need: Experience & Education 8-12 years' experience in financial services compliance, complaints, or conduct risk, with significant exposure to complex complaint investigation and resolution. Strong working knowledge of FCA DISP rules and the FOS process, with hands-on experience managing FOS referrals and case submissions. Experience providing Line 2 oversight or quality assurance of a customer-facing complaints function. Familiarity with trading products (FX, indices, shares, derivatives, crypto) preferred. Demonstrated ability to manage complex, sensitive matters independently and under time pressure. Bachelor's degree in Law, Business, Finance, Economics or related field. Personal Attributes Acts with integrity and consistently demonstrates high professional and ethical standards. Delivers high-quality work with energy, accountability, and a strong sense of urgency. Commercial and solutions-focused, enabling growth while maintaining strong compliance and client protection. Committed to continuous improvement in controls and ways of working. Communicates clearly and manages stakeholders effectively. Collaborates constructively while providing confident and effective challenge. Demonstrates sound judgement and resilience. Comfortable working from IG's London office a minimum of three days per week.We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach . What you'll get! This role will bring with it a range of development and growth opportunities which we hope are motivating for someone who wants to Raise the Bar.We focus on outcomes, not activity . Your success is measured by: Complex and escalated complaints investigated and resolved fairly, thoroughly, and in line with regulatory obligations and timeframes. FOS cases managed effectively, with well-evidenced submissions and commercially sound outcomes. Robust Line 2 oversight of the Line 1 complaints function, with clear insight into effectiveness and conduct risk. Complaints trends and thematic risks identified and escalated, with root causes addressed through timely remediation. Complaints policies and controls effectively embedded across Line 1. Strong, trusted collaboration with business, Legal, and control function stakeholders. Positive contribution to team capability and a culture of fair client outcomes. Number of openings 1
Consortium Professional Recruitment are pleased to be working with a global manufacturing business to recruit a Customer Care Advisor. This is an excellent opportunity for someone who enjoys problem solving, building strong customer relationships and delivering a high-quality after-sales experience within a collaborative and fast-paced environment. As a Customer Care Advisor, you will become part of a high-performing and supportive team focused on providing exceptional customer service from initial enquiry through to successful resolution. You will work closely with Sales and Quality teams, helping customers resolve technical product issues while contributing valuable insights that support continuous product improvement and service excellence. The Opportunity: As a Customer Care Advisor you ll play a key role in: • Delivering a professional and efficient after-sales service to customers across multiple channels • Providing technical and diagnostic support before, during and after product installation • Managing customer cases from initial enquiry through to resolution with a proactive and customer-focused approach • Supporting Sales and Quality teams by identifying trends, sharing technical findings and helping reduce recurring issues • Producing clear and detailed post-resolution reports to support product analysis and continuous improvement Your work will directly contribute to improving customer satisfaction, strengthening long-term client relationships and maintaining a market-leading reputation for service excellence. About You: We re looking for someone who can bring: • Previous experience within a customer service, customer care or after-sales support environment • Strong communication skills with the ability to manage challenging conversations professionally and positively • The confidence to resolve technical or complex customer issues in a calm and solutions-focused manner • Excellent organisational skills with the ability to prioritise workload and take ownership of cases • A customer-first mindset with a genuine passion for delivering outstanding service • Experience using CRM systems, SAP or Salesforce would be advantageous • Good working knowledge of Microsoft Outlook, Excel and Word • A flexible and adaptable approach with the ability to perform well under pressure The Benefits and Package: In return, you ll enjoy: • Salary: £26,973 • The opportunity to join a supportive and collaborative team environment • Career development within a globally recognised organisation • A varied and rewarding role with strong customer interaction • The chance to contribute to continuous improvement and operational excellence How to Apply: This exciting Customer Care Advisor opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you re ready to take the next step in your career, we d love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
May 15, 2026
Full time
Consortium Professional Recruitment are pleased to be working with a global manufacturing business to recruit a Customer Care Advisor. This is an excellent opportunity for someone who enjoys problem solving, building strong customer relationships and delivering a high-quality after-sales experience within a collaborative and fast-paced environment. As a Customer Care Advisor, you will become part of a high-performing and supportive team focused on providing exceptional customer service from initial enquiry through to successful resolution. You will work closely with Sales and Quality teams, helping customers resolve technical product issues while contributing valuable insights that support continuous product improvement and service excellence. The Opportunity: As a Customer Care Advisor you ll play a key role in: • Delivering a professional and efficient after-sales service to customers across multiple channels • Providing technical and diagnostic support before, during and after product installation • Managing customer cases from initial enquiry through to resolution with a proactive and customer-focused approach • Supporting Sales and Quality teams by identifying trends, sharing technical findings and helping reduce recurring issues • Producing clear and detailed post-resolution reports to support product analysis and continuous improvement Your work will directly contribute to improving customer satisfaction, strengthening long-term client relationships and maintaining a market-leading reputation for service excellence. About You: We re looking for someone who can bring: • Previous experience within a customer service, customer care or after-sales support environment • Strong communication skills with the ability to manage challenging conversations professionally and positively • The confidence to resolve technical or complex customer issues in a calm and solutions-focused manner • Excellent organisational skills with the ability to prioritise workload and take ownership of cases • A customer-first mindset with a genuine passion for delivering outstanding service • Experience using CRM systems, SAP or Salesforce would be advantageous • Good working knowledge of Microsoft Outlook, Excel and Word • A flexible and adaptable approach with the ability to perform well under pressure The Benefits and Package: In return, you ll enjoy: • Salary: £26,973 • The opportunity to join a supportive and collaborative team environment • Career development within a globally recognised organisation • A varied and rewarding role with strong customer interaction • The chance to contribute to continuous improvement and operational excellence How to Apply: This exciting Customer Care Advisor opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you re ready to take the next step in your career, we d love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
