To assist the Head of Finance & Procurement and Finance Manager in providing a full and quality financial management service to the Chief Executive Officer and all Budget Managers within the service. Client Details The organization is a reputable public sector entity dedicated to serving the community with a focus on accountability and efficiency. They are an organization offering an inclusive and collaborative work environment. Description Providing financial management advice and guidance at meetings with Budget Managers and others as required To work with budget holders to develop robust monthly financial forecasts, outlining key risk and issues and undertaking variance analyses Support the production of monthly financial reports, the Statement of Accounts and annual budgets. To attend meetings with budget holders and other stakeholders as required To support transformation and improvement work within the department and across the organization as required Supporting the identification and monitoring of savings Carrying out the above within professional accounting guidelines and standards Assist with the development, implementation and documenting of procedures Assist with the development and implementation of training for Budget Managers Liaise with internal and external auditors and inspector To use the relevant Financial System in accordance with instructions and maintain the integrity of the accounts To deputise for the Finance Manager and Principal Accountant when required To uphold and actively promote the equality and diversity policies of the West Midlands Fire Service. To work within the health and safety policies of the West Midlands Fire Service. To undertake all other accountabilities detailed within the Role Profile and Behavioural Framework for the post. Profile A successful Finance Liaison Officer should have: Educational background or qualification in accounting, finance, or a related field. Experience in financial reporting and analysis within the public sector. Proficiency in financial software and tools relevant to accounting and finance. Excellent attention to detail and strong organisational skills. Ability to work collaboratively in a team and liaise with multiple stakeholders. Job Offer Flexible hybrid working arrangements to support work-life balance. Opportunity to gain valuable experience within the public sector in Birmingham. A supportive and inclusive work environment. This is a temporary role offering a fantastic opportunity for a skilled Finance Liaison Officer to contribute to a vital public service. If you meet the requirements, apply now to take the next step in your career!
Jun 16, 2026
Seasonal
To assist the Head of Finance & Procurement and Finance Manager in providing a full and quality financial management service to the Chief Executive Officer and all Budget Managers within the service. Client Details The organization is a reputable public sector entity dedicated to serving the community with a focus on accountability and efficiency. They are an organization offering an inclusive and collaborative work environment. Description Providing financial management advice and guidance at meetings with Budget Managers and others as required To work with budget holders to develop robust monthly financial forecasts, outlining key risk and issues and undertaking variance analyses Support the production of monthly financial reports, the Statement of Accounts and annual budgets. To attend meetings with budget holders and other stakeholders as required To support transformation and improvement work within the department and across the organization as required Supporting the identification and monitoring of savings Carrying out the above within professional accounting guidelines and standards Assist with the development, implementation and documenting of procedures Assist with the development and implementation of training for Budget Managers Liaise with internal and external auditors and inspector To use the relevant Financial System in accordance with instructions and maintain the integrity of the accounts To deputise for the Finance Manager and Principal Accountant when required To uphold and actively promote the equality and diversity policies of the West Midlands Fire Service. To work within the health and safety policies of the West Midlands Fire Service. To undertake all other accountabilities detailed within the Role Profile and Behavioural Framework for the post. Profile A successful Finance Liaison Officer should have: Educational background or qualification in accounting, finance, or a related field. Experience in financial reporting and analysis within the public sector. Proficiency in financial software and tools relevant to accounting and finance. Excellent attention to detail and strong organisational skills. Ability to work collaboratively in a team and liaise with multiple stakeholders. Job Offer Flexible hybrid working arrangements to support work-life balance. Opportunity to gain valuable experience within the public sector in Birmingham. A supportive and inclusive work environment. This is a temporary role offering a fantastic opportunity for a skilled Finance Liaison Officer to contribute to a vital public service. If you meet the requirements, apply now to take the next step in your career!
Location: Alexander House, Llandyrnog (Denbighshire, North Wales) Hours: Full Time, 40 hours, Permanent Reports to: Chief Executive Officer and Managing Directors Closing date: 26 th June 2026 Mental Health Care UK and Young Foundations are seeking a highly organised and professional Personal Assistant to support the Chief Executive Officer and Managing Directors across both organisations click apply for full job details
Jun 16, 2026
Full time
Location: Alexander House, Llandyrnog (Denbighshire, North Wales) Hours: Full Time, 40 hours, Permanent Reports to: Chief Executive Officer and Managing Directors Closing date: 26 th June 2026 Mental Health Care UK and Young Foundations are seeking a highly organised and professional Personal Assistant to support the Chief Executive Officer and Managing Directors across both organisations click apply for full job details
Ashberry recruitment are currently recruiting a property service manager for a well established housing association in West Yorkshire. In this role, the successful candidate would be expected to oversee the Intensive housing management (IHM) functions at all of the the services ran by the housing association. You would be accountable to: The Head of Service/chief Executive Working hours: 35 hours per week working flexibly Monday to Friday 9am-6:30pm Annual Leave: 20 working days plus 5 days after successful completion of Probationary period plus 8 public holidays THE ROLE WILL INCLUDE; To be the safeguarding and health and safety lead for the organisation. Conducting health and safety visits to properties alongside tenancy management officer and support staff at each service. To identify any health and safety or safeguarding issues and work to resolve with the relevant teams. To liaise with our landlord partners when taking on new properties and ensuring that all paperwork is completed, health and safety standards are met before leases are signed by Heads of Service. (HOS) To ensure stock condition surveys and any new leased accommodation standards checks are completed in conjunction with service managers and all paperwork is uploaded to relevant accommodation folders. To ensure maintenance spreadsheets are audited on a weekly basis and any issues identified are followed through with the relevant team until signed off. To ensure any risk assessments associated with accommodation and or office spaces are reviewed in line with policies and procedures and any issues identified are resolved within time scales. To assist HOS with ensuring that we are complying with all quality assurance by auditing the service practices annually , relating to BQAF and SHIP standards. To work with the Head of Service to complete annual CHAS accreditation and work with HOS to ensure any other accreditations are carried out. To work with the Business Support Manager to organise and host quarterly Speakout forum meetings with Service Users in relation to Intensive housing management, accommodation standards and the organisations Speakout charter. To review IHM related policies and procedures as per the timetable for reviews. INTENSIVE HOUSING MANAGEMENT; To ensure that void properties are turned around and re let within agreed timescales as per key performance indicators for each service. To audit void spreadsheet on a fortnightly basis and discuss any issues with relevant service managers/team leaders. To comply with and ensure teams are working within the Organisation's Referrals & Allocations Policy and procedures in order to maximise occupancy levels and minimise voids. To promote key health and safety policies that protect and safeguard service users as part of our duty of care to vulnerable people. Ensure our Health and Safety Policy and procedures e.g. inspections and tests are carried out across our services in a robust and responsive way to ensure that we can promote a safe environment for our service users to live in. To oversee the buildings are safe and protected from direct or indirect harm. Liaising with relevant building owners or landlord representatives to ensure that our schemes are maintained to a high standard and do not pose any risk to our service users and/or wider community. To audit repairs spreadsheets on a fortnightly basis to ensure all repairs are carried out within timescales. To ensure all properties have an up-to-date annual fire risk assessment in place. To audit the fire reporting spreadsheet on a fortnightly basis to ensure all FRA's are up to date with a clear review date. Ensure staff and service users understand and abide by the fire evacuation procedures. To keep informed of any changes in legislation relating to fire. To work in conjunction with the Council and hostel service manager to ensure that an annual FRA is completed and all actions and remedial work is carried out within timescales. To audit the annual testing spreadsheets to ensure all properties are compliant with all risk assessments required within timescales. To work in conjunction with service managers to review disaster recovery strategies for dispersed accommodation and hostel service on an annual basis. Report any concerns you may have around serious health and safety issues to HOS in order that they can be dealt with as a priority. WHAT IS EXPECTED OF YOU IN THIS ROLE; 1. To have strong leadership skills - to be able to lead from the front. Deploying resources effectively and efficiently in order to meet business objectives and fulfil team performance targets. 2. Team Building - Raising morale and ensuring that everyone is doing their bit to pull as a team and ensure that quality services are being delivered in a fair and consistent manner. 3. Effective support - to be able to guide and support staff in delivering a high standard of intensive housing management services. 4. To apply effective problem solving skills and initiating a project management approach that identifies a problem, apply a solution, implement and monitor effectiveness. 5. To apply strong communication skills that clarifies work tasks and expectations of role/responsibility. 6. To be able to respond to crisis and emergency situations in a calm and responsive manner. 7. To promote health and safety and safeguarding at every level in terms of accommodation, staff, service users and the working environment. 8. To work collaboratively within the management team to ensure that management performance targets and business objectives across the organisation are fulfilled within clear timescales. YOU MUST - - Have previous experience working in the supported housing sector - A full UK driving license - Previous experience in property management - Knowledge of health and safety regulations and Safeguarding procedures - Have a CIH Level 4 or equivalent, or be willing to undertake the relevant training to achieve this.
Jun 16, 2026
Full time
Ashberry recruitment are currently recruiting a property service manager for a well established housing association in West Yorkshire. In this role, the successful candidate would be expected to oversee the Intensive housing management (IHM) functions at all of the the services ran by the housing association. You would be accountable to: The Head of Service/chief Executive Working hours: 35 hours per week working flexibly Monday to Friday 9am-6:30pm Annual Leave: 20 working days plus 5 days after successful completion of Probationary period plus 8 public holidays THE ROLE WILL INCLUDE; To be the safeguarding and health and safety lead for the organisation. Conducting health and safety visits to properties alongside tenancy management officer and support staff at each service. To identify any health and safety or safeguarding issues and work to resolve with the relevant teams. To liaise with our landlord partners when taking on new properties and ensuring that all paperwork is completed, health and safety standards are met before leases are signed by Heads of Service. (HOS) To ensure stock condition surveys and any new leased accommodation standards checks are completed in conjunction with service managers and all paperwork is uploaded to relevant accommodation folders. To ensure maintenance spreadsheets are audited on a weekly basis and any issues identified are followed through with the relevant team until signed off. To ensure any risk assessments associated with accommodation and or office spaces are reviewed in line with policies and procedures and any issues identified are resolved within time scales. To assist HOS with ensuring that we are complying with all quality assurance by auditing the service practices annually , relating to BQAF and SHIP standards. To work with the Head of Service to complete annual CHAS accreditation and work with HOS to ensure any other accreditations are carried out. To work with the Business Support Manager to organise and host quarterly Speakout forum meetings with Service Users in relation to Intensive housing management, accommodation standards and the organisations Speakout charter. To review IHM related policies and procedures as per the timetable for reviews. INTENSIVE HOUSING MANAGEMENT; To ensure that void properties are turned around and re let within agreed timescales as per key performance indicators for each service. To audit void spreadsheet on a fortnightly basis and discuss any issues with relevant service managers/team leaders. To comply with and ensure teams are working within the Organisation's Referrals & Allocations Policy and procedures in order to maximise occupancy levels and minimise voids. To promote key health and safety policies that protect and safeguard service users as part of our duty of care to vulnerable people. Ensure our Health and Safety Policy and procedures e.g. inspections and tests are carried out across our services in a robust and responsive way to ensure that we can promote a safe environment for our service users to live in. To oversee the buildings are safe and protected from direct or indirect harm. Liaising with relevant building owners or landlord representatives to ensure that our schemes are maintained to a high standard and do not pose any risk to our service users and/or wider community. To audit repairs spreadsheets on a fortnightly basis to ensure all repairs are carried out within timescales. To ensure all properties have an up-to-date annual fire risk assessment in place. To audit the fire reporting spreadsheet on a fortnightly basis to ensure all FRA's are up to date with a clear review date. Ensure staff and service users understand and abide by the fire evacuation procedures. To keep informed of any changes in legislation relating to fire. To work in conjunction with the Council and hostel service manager to ensure that an annual FRA is completed and all actions and remedial work is carried out within timescales. To audit the annual testing spreadsheets to ensure all properties are compliant with all risk assessments required within timescales. To work in conjunction with service managers to review disaster recovery strategies for dispersed accommodation and hostel service on an annual basis. Report any concerns you may have around serious health and safety issues to HOS in order that they can be dealt with as a priority. WHAT IS EXPECTED OF YOU IN THIS ROLE; 1. To have strong leadership skills - to be able to lead from the front. Deploying resources effectively and efficiently in order to meet business objectives and fulfil team performance targets. 2. Team Building - Raising morale and ensuring that everyone is doing their bit to pull as a team and ensure that quality services are being delivered in a fair and consistent manner. 3. Effective support - to be able to guide and support staff in delivering a high standard of intensive housing management services. 4. To apply effective problem solving skills and initiating a project management approach that identifies a problem, apply a solution, implement and monitor effectiveness. 5. To apply strong communication skills that clarifies work tasks and expectations of role/responsibility. 6. To be able to respond to crisis and emergency situations in a calm and responsive manner. 7. To promote health and safety and safeguarding at every level in terms of accommodation, staff, service users and the working environment. 8. To work collaboratively within the management team to ensure that management performance targets and business objectives across the organisation are fulfilled within clear timescales. YOU MUST - - Have previous experience working in the supported housing sector - A full UK driving license - Previous experience in property management - Knowledge of health and safety regulations and Safeguarding procedures - Have a CIH Level 4 or equivalent, or be willing to undertake the relevant training to achieve this.
PADDINGTON PARTNERSHIP
City Of Westminster, London
Reporting to the Chief Executive, the Office Manager will be supporting the Grand Union and Marble Arch BIDs, a team of 12 people, with looking after the team and the office, senior managers, volunteering and events. This is a part-time role (28 hours per week) that could be configured flexibly across the week to suit the successful candidate. Minimum attendance in the office three days per week. Occasional evening working may be required to support events, for which time off in lieu will be given. You will be an ambassador for both BIDs, and be capable of juggling multiple tasks, contacts and resources to support a busy office. Team and Event Support: Supporting the Chief Executive and senior managers with diary management and the annual cycle of Board meetings. Organising meeting invitations, reminders for key meetings and compiling attendee lists for hosts. Setting up team meetings for both BIDs, ensuring meetings are accessible to as many colleagues as possible. Helping team members with securing venues for meetings, training and briefings - negotiating prices, checking contracts, ensuring room layout and IT provision. On-site assistance at events and activities, including room set-up and AV checks. Assisting the community team with preparing equipment for volunteering. Ordering more stock if appropriate, keeping on top of equipment volume and condition. Preparing event registers and signs ahead of events in order to ensure all activities run smoothly. Assisting with multi-company volunteering events and company-wide volunteering events, occasionally leading small-scale volunteer events supporting the community team during busy periods. Keeping track of supplier accreditation and insurance as appropriate. Supporting team members at competitive socialising, networking or wellbeing events, with equipment, prizes and participant registration. HR Admin Support: Uploading job adverts to job sites, and downloading applications. Arranging interviews for shortlisted candidates. Providing written feedback to unsuccessful candidates. Seeking reference requests and undertaking DBS applications. Co-ordinating induction programmes for new starters. Booking training for new starters as required. Booking training on a rolling basis for existing staff, including first aid, fire marshal and safeguarding, keeping an eye on pending expiry dates. Devising and managing systems for annual leave, time off and sickness monitoring. Overseeing the company's Employee Assistance Programme and liaising with providers to flag new starters. Liaising with our retained external HR consultant to ensure our Employee Handbook is up to date with all relevant legislation and good practice. Office management: Be responsible for FM issues internal to our office space including regular PAT testing, HVAC, IT and connectivity, fire equipment servicing, printer/scanner contract, stationery supplies like paper and toner. Keep updated the list of trained first aiders and fire marshals and keep displayed. Liaise with the landlord over issues within the common parts like the kitchen, lift, toilets, access arrangements. Create and maintain an inventory of IT assets, liaising with our external IT providers as necessary, keeping track of aging assets and organising data clearance and compliant disposal of old IT assets. Placing IT orders for new starters, overseeing installation and checking completion prior to new starters arriving. Oversee our telecoms contracts for landlines and mobiles, ensuring expiry dates are monitored and best value is maintained. Oversee our waste and recycling arrangements ensuring compliance. Manage contracts and arrangements with overspill office locations in Paddington as required. Liaise with the office cleaner and ensure cleaning supplies including waste and recycling bags are available. Flag to the landlord if kitchen supplies run low. Keep stocked office consumables for colleagues, including the water contract and teas/coffee etc in the kitchen. Person Specification The Office Manager will require the following skills and experience: Minimum three years' experience of working in an administrative or EA support role working in person in a busy office environment. Excellent customer care and communication skills (both written and verbal). Ability to liaise via telephone, in person, and in written correspondence with senior business representatives and a variety of professionals, suppliers and community partners. Excellent personal and independent planning, organisational and administrative skills. Not afraid to ask questions and being approachable. Good attention to detail. Showing absolute discretion. Highly organised, detail-oriented and able to prioritise competing demands. Ability to work to tight deadlines whilst ensuring a high standard of work. Flexibility to adapt to change, showing resilience, re-allocating resources as necessary, being mindful of project timelines and critical path. Ability to compile and accurately record information. Intermediate skills in Outlook, Word, Excel and PowerPoint and experience of using CMS databases. Ability to work effectively in a team environment with a "can-do", willing approach towards colleagues to facilitate effective performance from a small and dedicated team. Academic qualifications: A minimum of 2 "A" levels, or equivalent, plus GCSEs in Maths and English (6 or above). How to Apply A CV and covering letter should be uploaded by 12 noon on Tuesday 16 June 2026 setting out why you think you would be a great fit for this role. A probationary period of six months will apply. The appointment will be subject to satisfactory references and a full DBS check. The successful candidate will be required to complete level 1 safeguarding training for adults and children and emergency first aid at work with one month of commencing employment. The company will meet the costs of these.
Jun 16, 2026
Full time
Reporting to the Chief Executive, the Office Manager will be supporting the Grand Union and Marble Arch BIDs, a team of 12 people, with looking after the team and the office, senior managers, volunteering and events. This is a part-time role (28 hours per week) that could be configured flexibly across the week to suit the successful candidate. Minimum attendance in the office three days per week. Occasional evening working may be required to support events, for which time off in lieu will be given. You will be an ambassador for both BIDs, and be capable of juggling multiple tasks, contacts and resources to support a busy office. Team and Event Support: Supporting the Chief Executive and senior managers with diary management and the annual cycle of Board meetings. Organising meeting invitations, reminders for key meetings and compiling attendee lists for hosts. Setting up team meetings for both BIDs, ensuring meetings are accessible to as many colleagues as possible. Helping team members with securing venues for meetings, training and briefings - negotiating prices, checking contracts, ensuring room layout and IT provision. On-site assistance at events and activities, including room set-up and AV checks. Assisting the community team with preparing equipment for volunteering. Ordering more stock if appropriate, keeping on top of equipment volume and condition. Preparing event registers and signs ahead of events in order to ensure all activities run smoothly. Assisting with multi-company volunteering events and company-wide volunteering events, occasionally leading small-scale volunteer events supporting the community team during busy periods. Keeping track of supplier accreditation and insurance as appropriate. Supporting team members at competitive socialising, networking or wellbeing events, with equipment, prizes and participant registration. HR Admin Support: Uploading job adverts to job sites, and downloading applications. Arranging interviews for shortlisted candidates. Providing written feedback to unsuccessful candidates. Seeking reference requests and undertaking DBS applications. Co-ordinating induction programmes for new starters. Booking training for new starters as required. Booking training on a rolling basis for existing staff, including first aid, fire marshal and safeguarding, keeping an eye on pending expiry dates. Devising and managing systems for annual leave, time off and sickness monitoring. Overseeing the company's Employee Assistance Programme and liaising with providers to flag new starters. Liaising with our retained external HR consultant to ensure our Employee Handbook is up to date with all relevant legislation and good practice. Office management: Be responsible for FM issues internal to our office space including regular PAT testing, HVAC, IT and connectivity, fire equipment servicing, printer/scanner contract, stationery supplies like paper and toner. Keep updated the list of trained first aiders and fire marshals and keep displayed. Liaise with the landlord over issues within the common parts like the kitchen, lift, toilets, access arrangements. Create and maintain an inventory of IT assets, liaising with our external IT providers as necessary, keeping track of aging assets and organising data clearance and compliant disposal of old IT assets. Placing IT orders for new starters, overseeing installation and checking completion prior to new starters arriving. Oversee our telecoms contracts for landlines and mobiles, ensuring expiry dates are monitored and best value is maintained. Oversee our waste and recycling arrangements ensuring compliance. Manage contracts and arrangements with overspill office locations in Paddington as required. Liaise with the office cleaner and ensure cleaning supplies including waste and recycling bags are available. Flag to the landlord if kitchen supplies run low. Keep stocked office consumables for colleagues, including the water contract and teas/coffee etc in the kitchen. Person Specification The Office Manager will require the following skills and experience: Minimum three years' experience of working in an administrative or EA support role working in person in a busy office environment. Excellent customer care and communication skills (both written and verbal). Ability to liaise via telephone, in person, and in written correspondence with senior business representatives and a variety of professionals, suppliers and community partners. Excellent personal and independent planning, organisational and administrative skills. Not afraid to ask questions and being approachable. Good attention to detail. Showing absolute discretion. Highly organised, detail-oriented and able to prioritise competing demands. Ability to work to tight deadlines whilst ensuring a high standard of work. Flexibility to adapt to change, showing resilience, re-allocating resources as necessary, being mindful of project timelines and critical path. Ability to compile and accurately record information. Intermediate skills in Outlook, Word, Excel and PowerPoint and experience of using CMS databases. Ability to work effectively in a team environment with a "can-do", willing approach towards colleagues to facilitate effective performance from a small and dedicated team. Academic qualifications: A minimum of 2 "A" levels, or equivalent, plus GCSEs in Maths and English (6 or above). How to Apply A CV and covering letter should be uploaded by 12 noon on Tuesday 16 June 2026 setting out why you think you would be a great fit for this role. A probationary period of six months will apply. The appointment will be subject to satisfactory references and a full DBS check. The successful candidate will be required to complete level 1 safeguarding training for adults and children and emergency first aid at work with one month of commencing employment. The company will meet the costs of these.
Lead a new ICT service and digital transformation that improves services, strengthens resilience, and delivers better outcomes for residents. We're all in for our residents, our communities, and each other. At the Royal Borough of Kensington and Chelsea (RBKC), we are committed to becoming the best Council for the communities we serve. Guided by our values of integrity, respect, putting communities first, and working together, we deliver services across one of London's most distinctive and diverse boroughs. Home to globally recognised cultural institutions, internationally connected communities, and neighbourhoods of striking contrast and character, RBKC serves more than 150,000 residents across one of London's most dynamic boroughs. In the wake of the Grenfell tragedy, our commitment to residents has only deepened. We continue to listen, learn, and drive meaningful change, ensuring residents remain at the centre of every decision we make. Technology, digital innovation, and data are central to our future. RBKC is delivering a significant programme of transformation, investing in modern infrastructure, cyber resilience, digital capability, and better use of data to create services that are more responsive, efficient, and focused on residents. At RBKC, we want to use technology to improve the resident experience, modernise services, strengthen resilience, and free up resources for the services that matter most. As our Chief Information Officer, you will lead this agenda with strategic clarity, sound judgement, and a strong commitment to innovation, public service, and better outcomes across the borough. This is a rare opportunity to shape the future of a high-profile borough, lead meaningful transformation, and make a visible difference to residents, staff, and communities. The Opportunity Reporting to the Strategic Director of Grenfell Partnerships, Communities and Transformation, you will provide strategic leadership across the Council's digital, data, and technology services, ensuring investment supports corporate priorities and delivers a clear benefit for residents. You will lead the delivery of RBKC's Digital, Data and Technology Strategy, with oversight of IT operations, cyber security, enterprise architecture, digital transformation, and data governance across the organisation. This is a high-profile leadership role requiring credibility, sound judgement, and the ability to operate confidently in a politically sensitive environment. You will build trusted relationships with elected Members, Executive Directors, partners, suppliers, and residents, while communicating complex issues with authority and clarity. You will play a central role in shaping how the Council works in the future, using technology to improve services, strengthen resilience, and deliver lasting benefits for residents and staff. You will provide visible and inclusive leadership, inspiring multidisciplinary teams, embedding digital thinking across the organisation, and fostering a culture of innovation, collaboration, and continuous improvement. Key Responsibilities • Lead the delivery of RBKC's Digital, Data and Technology Strategy, aligning investment with corporate priorities, resident outcomes, and service improvement • Provide strategic leadership across IT operations, cyber security, enterprise architecture, digital transformation, and data governance • Work in close partnership with the Executive Leadership Team and elected Members to support the Council's wider ambitions • Oversee a complex supplier and contract landscape, ensuring value for money, strong governance, and effective risk management • Champion the use of data and insight to support better decision-making across the organisation • Lead and develop a multidisciplinary ICT function that delivers strong performance and continuous improvement • Strengthen the Council's cyber security posture and organisational resilience in response to an increasingly complex threat environment • Foster a collaborative culture that supports excellent performance, innovation, and strong outcomes for residents About You You will be an accomplished technology leader with significant senior experience across digital, data, and technology functions within a complex organisation. You will bring a strong track record of leading organisation-wide digital transformation, alongside deep expertise in cyber security, IT operations, enterprise architecture, and data governance. You will combine strategic and operational leadership with the ability to influence at Executive Director and Member level, build trusted relationships, and translate complex technical issues into clear, accessible advice. Alongside technical credibility, you will bring a collaborative leadership style grounded in our values and a clear commitment to public service, continuous improvement, and better outcomes for residents. If you share our ambition to build an inclusive, innovative organisation that keeps residents at the centre, we would welcome your application.
Jun 16, 2026
Full time
Lead a new ICT service and digital transformation that improves services, strengthens resilience, and delivers better outcomes for residents. We're all in for our residents, our communities, and each other. At the Royal Borough of Kensington and Chelsea (RBKC), we are committed to becoming the best Council for the communities we serve. Guided by our values of integrity, respect, putting communities first, and working together, we deliver services across one of London's most distinctive and diverse boroughs. Home to globally recognised cultural institutions, internationally connected communities, and neighbourhoods of striking contrast and character, RBKC serves more than 150,000 residents across one of London's most dynamic boroughs. In the wake of the Grenfell tragedy, our commitment to residents has only deepened. We continue to listen, learn, and drive meaningful change, ensuring residents remain at the centre of every decision we make. Technology, digital innovation, and data are central to our future. RBKC is delivering a significant programme of transformation, investing in modern infrastructure, cyber resilience, digital capability, and better use of data to create services that are more responsive, efficient, and focused on residents. At RBKC, we want to use technology to improve the resident experience, modernise services, strengthen resilience, and free up resources for the services that matter most. As our Chief Information Officer, you will lead this agenda with strategic clarity, sound judgement, and a strong commitment to innovation, public service, and better outcomes across the borough. This is a rare opportunity to shape the future of a high-profile borough, lead meaningful transformation, and make a visible difference to residents, staff, and communities. The Opportunity Reporting to the Strategic Director of Grenfell Partnerships, Communities and Transformation, you will provide strategic leadership across the Council's digital, data, and technology services, ensuring investment supports corporate priorities and delivers a clear benefit for residents. You will lead the delivery of RBKC's Digital, Data and Technology Strategy, with oversight of IT operations, cyber security, enterprise architecture, digital transformation, and data governance across the organisation. This is a high-profile leadership role requiring credibility, sound judgement, and the ability to operate confidently in a politically sensitive environment. You will build trusted relationships with elected Members, Executive Directors, partners, suppliers, and residents, while communicating complex issues with authority and clarity. You will play a central role in shaping how the Council works in the future, using technology to improve services, strengthen resilience, and deliver lasting benefits for residents and staff. You will provide visible and inclusive leadership, inspiring multidisciplinary teams, embedding digital thinking across the organisation, and fostering a culture of innovation, collaboration, and continuous improvement. Key Responsibilities • Lead the delivery of RBKC's Digital, Data and Technology Strategy, aligning investment with corporate priorities, resident outcomes, and service improvement • Provide strategic leadership across IT operations, cyber security, enterprise architecture, digital transformation, and data governance • Work in close partnership with the Executive Leadership Team and elected Members to support the Council's wider ambitions • Oversee a complex supplier and contract landscape, ensuring value for money, strong governance, and effective risk management • Champion the use of data and insight to support better decision-making across the organisation • Lead and develop a multidisciplinary ICT function that delivers strong performance and continuous improvement • Strengthen the Council's cyber security posture and organisational resilience in response to an increasingly complex threat environment • Foster a collaborative culture that supports excellent performance, innovation, and strong outcomes for residents About You You will be an accomplished technology leader with significant senior experience across digital, data, and technology functions within a complex organisation. You will bring a strong track record of leading organisation-wide digital transformation, alongside deep expertise in cyber security, IT operations, enterprise architecture, and data governance. You will combine strategic and operational leadership with the ability to influence at Executive Director and Member level, build trusted relationships, and translate complex technical issues into clear, accessible advice. Alongside technical credibility, you will bring a collaborative leadership style grounded in our values and a clear commitment to public service, continuous improvement, and better outcomes for residents. If you share our ambition to build an inclusive, innovative organisation that keeps residents at the centre, we would welcome your application.
Job Title: Sales Director Department: Lift & Escalator (Sales) Location: South East England / Essex Head Office Reporting to: Chief Operations Officer & Chief Executive Officer Key Relationships: Sales Team, Service and Repair team, Major Works and Projects team, Admin team, and existing clients The information below outlines the role and responsibilities. It provides a general overview of main purposes and is not exhaustive. You may be required to perform additional duties to uphold high business standards. This description may be updated periodically to reflect company needs. Industry: Lift & Escalator Role Purpose: Lead, manage, develop, and recruit the Sales Team while nurturing current and potential client relationships. Define and execute strategies to enhance business opportunities aligned with company goals. Key Responsibilities: Provide direct line management and leadership to the Sales Team, ensuring pricing accuracy, margin growth at sale, and seamless handover processes to Major Works and Service & Repair teams. Build a new client base for tendering major and prestigious UK projects. Oversee team activities and personnel issues, including one-to-ones and performance reviews to meet KPIs and targets. Develop and lead a unified marketing strategy with the team to elevate the Group's reputation and service awareness. Serve as primary contact for key accounts; drive opportunity development to increase share of wallet and add high-margin clients. As a Senior Management Team (SMT) member, attend monthly meetings to report progress, status, support needs, and investment requirements. Collaborate with CEO and COO to set and assess annual sales targets. Design and launch sales campaigns, analysing market needs, returns, margins, and delivery processes. Set, track, and evaluate individual sales targets. Ensure full compliance with legislation, industry standards, solicitation, and anti-collusion policies; foster a compliance-focused culture. Own the tender process (consolidation, preparation, pricing, RFIs) for Service & Repair and Major Works, refining formats and details. Analyse portfolio for loss-making contracts, density gaps, margin opportunities, and action plans. Support Major Works and Service teams on handovers for seamless client transitions and profitability protection. Cultivate relationships with new clients for sustainable growth. Define and manage client onboarding, including critical path mapping, clear communications, and portal training for operational/financial terms. Review contracts for improvements; secure Legal Counsel and MD approval before implementing T&C updates. Help define CRM enhancements for sales tracking, pipeline management, and alignment with operational systems.
Jun 15, 2026
Full time
Job Title: Sales Director Department: Lift & Escalator (Sales) Location: South East England / Essex Head Office Reporting to: Chief Operations Officer & Chief Executive Officer Key Relationships: Sales Team, Service and Repair team, Major Works and Projects team, Admin team, and existing clients The information below outlines the role and responsibilities. It provides a general overview of main purposes and is not exhaustive. You may be required to perform additional duties to uphold high business standards. This description may be updated periodically to reflect company needs. Industry: Lift & Escalator Role Purpose: Lead, manage, develop, and recruit the Sales Team while nurturing current and potential client relationships. Define and execute strategies to enhance business opportunities aligned with company goals. Key Responsibilities: Provide direct line management and leadership to the Sales Team, ensuring pricing accuracy, margin growth at sale, and seamless handover processes to Major Works and Service & Repair teams. Build a new client base for tendering major and prestigious UK projects. Oversee team activities and personnel issues, including one-to-ones and performance reviews to meet KPIs and targets. Develop and lead a unified marketing strategy with the team to elevate the Group's reputation and service awareness. Serve as primary contact for key accounts; drive opportunity development to increase share of wallet and add high-margin clients. As a Senior Management Team (SMT) member, attend monthly meetings to report progress, status, support needs, and investment requirements. Collaborate with CEO and COO to set and assess annual sales targets. Design and launch sales campaigns, analysing market needs, returns, margins, and delivery processes. Set, track, and evaluate individual sales targets. Ensure full compliance with legislation, industry standards, solicitation, and anti-collusion policies; foster a compliance-focused culture. Own the tender process (consolidation, preparation, pricing, RFIs) for Service & Repair and Major Works, refining formats and details. Analyse portfolio for loss-making contracts, density gaps, margin opportunities, and action plans. Support Major Works and Service teams on handovers for seamless client transitions and profitability protection. Cultivate relationships with new clients for sustainable growth. Define and manage client onboarding, including critical path mapping, clear communications, and portal training for operational/financial terms. Review contracts for improvements; secure Legal Counsel and MD approval before implementing T&C updates. Help define CRM enhancements for sales tracking, pipeline management, and alignment with operational systems.
Purpose of the Role To lead the Chief Executive's Office, providing strategic advice, coordination and leadership to deliver the Chief Executive's priorities. Acts as the key interface between the Chief Executive, CMT, elected members and external stakeholders in a politically sensitive environment. Principal Accountabilities Provide strategic advice and briefings on complex, high-profile and politically sensitive issues. Lead the Chief Executive's Office, managing priorities, diary, briefings and business delivery. Drive corporate priorities and oversee governance and senior leadership forums. Act as key liaison across senior officers, elected members and external stakeholders. Lead stakeholder engagement and manage sensitive communications. Lead and develop a high-performing team, including budget oversight. Essential Experience Experience working in a politically sensitive environment with elected members Head of Service (or equivalent senior leadership experience) Advising senior executives or political leadership Delivering corporate priorities and cross-organisational work If you are interested in this role please send your updated CV in the first instance.
Jun 15, 2026
Seasonal
Purpose of the Role To lead the Chief Executive's Office, providing strategic advice, coordination and leadership to deliver the Chief Executive's priorities. Acts as the key interface between the Chief Executive, CMT, elected members and external stakeholders in a politically sensitive environment. Principal Accountabilities Provide strategic advice and briefings on complex, high-profile and politically sensitive issues. Lead the Chief Executive's Office, managing priorities, diary, briefings and business delivery. Drive corporate priorities and oversee governance and senior leadership forums. Act as key liaison across senior officers, elected members and external stakeholders. Lead stakeholder engagement and manage sensitive communications. Lead and develop a high-performing team, including budget oversight. Essential Experience Experience working in a politically sensitive environment with elected members Head of Service (or equivalent senior leadership experience) Advising senior executives or political leadership Delivering corporate priorities and cross-organisational work If you are interested in this role please send your updated CV in the first instance.
AI Governance Lead London - Hybrid £90,000 - £120,000 + bonus VIQU has partnered with a leading insurance organisation, undergoing significant data and AI transformation, as they continue to embed advanced analytics and AI capabilities across their business. They are now seeking a AI Governance Lead to join their Chief Data Office, responsible for establishing and embedding robust AI governance frameworks, ensuring the ethical and compliant use of AI, and enabling the organisation to scale AI adoption in a controlled and responsible way. This role will operate at the intersection of data science, risk, and regulation, working closely with senior stakeholders to drive innovation whilst managing risk in a highly regulated environment. Key Responsibilities of the AI Governance Lead: • Define and implement the organisation s AI governance framework, aligned to business objectives and regulatory requirements. • Establish policies and standards to ensure the responsible, ethical, and compliant use of AI across the organisation. • Identify, assess, and mitigate AI-related risks, including bias, privacy, and model explainability. • Develop governance models across key insurance use cases such as underwriting, pricing, claims, and fraud. • Implement controls, monitoring, and audit processes for AI models and data usage. • Ensure compliance with regulatory frameworks including GDPR, FCA guidelines, and emerging AI regulations. • Monitor AI model performance, accuracy, and fairness, implementing continuous improvement processes. • Develop reporting frameworks, dashboards, and governance metrics to provide visibility of AI risk and performance. • Collaborate with data science, technology, and risk teams to embed governance into AI development and deployment lifecycles. • Engage with senior stakeholders and executive leadership to communicate governance strategy, risks, and opportunities. Essential Requirements of the AI Governance Lead: • Proven experience leading AI or ML governance within insurance or financial services environments. • Strong background in data science, machine learning, or AI, with hands-on experience earlier in career. • Experience managing AI model development and deployment within regulated environments. • Strong understanding of insurance processes such as underwriting, pricing, claims, or fraud. • Knowledge of regulatory frameworks including GDPR, FCA, and AI governance standards. • Experience working with cloud platforms such as Azure, AWS, or Google Cloud. • Ability to translate complex business challenges into AI-driven solutions. • Strong stakeholder management skills, with experience operating at senior or executive level. • Understanding of actuarial principles and insurance analytics is highly desirable. • Relevant certifications in AI, machine learning, or data science would be advantageous. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Katie Dark on (url removed). If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). AI Governance Lead London - Hybrid £90,000 - £120,000 + bonus
Jun 15, 2026
Full time
AI Governance Lead London - Hybrid £90,000 - £120,000 + bonus VIQU has partnered with a leading insurance organisation, undergoing significant data and AI transformation, as they continue to embed advanced analytics and AI capabilities across their business. They are now seeking a AI Governance Lead to join their Chief Data Office, responsible for establishing and embedding robust AI governance frameworks, ensuring the ethical and compliant use of AI, and enabling the organisation to scale AI adoption in a controlled and responsible way. This role will operate at the intersection of data science, risk, and regulation, working closely with senior stakeholders to drive innovation whilst managing risk in a highly regulated environment. Key Responsibilities of the AI Governance Lead: • Define and implement the organisation s AI governance framework, aligned to business objectives and regulatory requirements. • Establish policies and standards to ensure the responsible, ethical, and compliant use of AI across the organisation. • Identify, assess, and mitigate AI-related risks, including bias, privacy, and model explainability. • Develop governance models across key insurance use cases such as underwriting, pricing, claims, and fraud. • Implement controls, monitoring, and audit processes for AI models and data usage. • Ensure compliance with regulatory frameworks including GDPR, FCA guidelines, and emerging AI regulations. • Monitor AI model performance, accuracy, and fairness, implementing continuous improvement processes. • Develop reporting frameworks, dashboards, and governance metrics to provide visibility of AI risk and performance. • Collaborate with data science, technology, and risk teams to embed governance into AI development and deployment lifecycles. • Engage with senior stakeholders and executive leadership to communicate governance strategy, risks, and opportunities. Essential Requirements of the AI Governance Lead: • Proven experience leading AI or ML governance within insurance or financial services environments. • Strong background in data science, machine learning, or AI, with hands-on experience earlier in career. • Experience managing AI model development and deployment within regulated environments. • Strong understanding of insurance processes such as underwriting, pricing, claims, or fraud. • Knowledge of regulatory frameworks including GDPR, FCA, and AI governance standards. • Experience working with cloud platforms such as Azure, AWS, or Google Cloud. • Ability to translate complex business challenges into AI-driven solutions. • Strong stakeholder management skills, with experience operating at senior or executive level. • Understanding of actuarial principles and insurance analytics is highly desirable. • Relevant certifications in AI, machine learning, or data science would be advantageous. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Katie Dark on (url removed). If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). AI Governance Lead London - Hybrid £90,000 - £120,000 + bonus
Wolviston Management Services
Eaglescliffe, County Durham
Chief Technology Officer (CTO) Location: North East England (Hybrid) Salary: Competitive + Executive Benefits Package The Opportunity We are seeking an experienced and commercially minded Chief Technology Officer (CTO) to lead the technical strategy, innovation and service development of a growing technology business. This is a hands-on leadership role requiring a blend of technical expertise, strategic thinking and commercial awareness. You will play a key role in shaping the future direction of the business, ensuring technology remains at the heart of service delivery, customer success and business growth. You will be responsible for driving technical excellence, developing high-performing teams and identifying opportunities to leverage emerging technologies to create value for customers. Key Responsibilities: Technology Strategy & Leadership Define and execute the organisation's technology strategy and roadmap Ensure technology services align with business objectives and customer requirements Identify emerging technologies and opportunities for innovation Drive continuous improvement across technical operations, service delivery and customer outcomes Act as the senior technical authority within the business Service & Solution Development: Oversee the development and evolution of managed services, cloud, cyber security and modern workplace offerings Ensure technical solutions remain competitive, scalable and commercially viable Work closely with sales and customer success teams to support solution design and customer engagement Contribute to the development of new service offerings, including AI and automation capabilities Support strategic customer engagements and technical escalations where required Leadership & Team Development Lead, mentor and develop technical teams across infrastructure, cloud, security and professional services Foster a culture of accountability, innovation and continuous learning Support succession planning and talent development initiatives Ensure teams possess the skills and capabilities required to support future growth Customer & Commercial Engagement Build trusted relationships with customers, partners and vendors Support business development activities through technical leadership and solution expertise Participate in customer strategy discussions, workshops and presentations Ensure technical decisions support both customer outcomes and commercial objectives Governance & Operational Excellence Maintain oversight of technical standards, security frameworks and best practices Ensure compliance with relevant regulatory and industry requirements Manage technology risk and support business continuity initiatives Drive operational efficiency through automation, standardisation and process improvement Skills & Experience (Essential): Proven leadership experience within an MSP, technology services or consultancy environment Strong technical background across cloud, infrastructure, cyber security and modern workplace technologies Experience developing and executing technology strategies Demonstrable success leading technical teams and driving organisational growth Strong stakeholder management and communication skills Commercial awareness with the ability to align technology investments to business outcomes Experience supporting customer-facing technical engagements Desirable Experience within a Microsoft-focused technology environment Knowledge of Azure, Microsoft 365, Modern Workplace and AI technologies Experience developing managed service offerings Exposure to mergers, acquisitions or business transformation programmes Relevant technical or leadership certifications What Success Looks Like Success in this role goes beyond maintaining technology. You will help shape the future direction of the business, ensuring customers continue to receive innovative, secure and high-quality technology services whilst supporting the organisation's growth ambitions. You will be responsible for building a technology function that is scalable, commercially aligned and recognised as a trusted advisor to customers. Personal Attributes Strategic thinker with a strong commercial mindset Natural leader who inspires confidence and trust Passionate about technology and innovation Customer-focused and solutions-oriented Comfortable operating at both strategic and operational levels Driven by continuous improvement and business growth Why Join? This is an opportunity to play a pivotal role within an ambitious technology business at an exciting stage of growth. You'll have the autonomy to influence strategy, shape technical direction, develop high-performing teams and help define the future of the organisation's technology offering.
Jun 15, 2026
Full time
Chief Technology Officer (CTO) Location: North East England (Hybrid) Salary: Competitive + Executive Benefits Package The Opportunity We are seeking an experienced and commercially minded Chief Technology Officer (CTO) to lead the technical strategy, innovation and service development of a growing technology business. This is a hands-on leadership role requiring a blend of technical expertise, strategic thinking and commercial awareness. You will play a key role in shaping the future direction of the business, ensuring technology remains at the heart of service delivery, customer success and business growth. You will be responsible for driving technical excellence, developing high-performing teams and identifying opportunities to leverage emerging technologies to create value for customers. Key Responsibilities: Technology Strategy & Leadership Define and execute the organisation's technology strategy and roadmap Ensure technology services align with business objectives and customer requirements Identify emerging technologies and opportunities for innovation Drive continuous improvement across technical operations, service delivery and customer outcomes Act as the senior technical authority within the business Service & Solution Development: Oversee the development and evolution of managed services, cloud, cyber security and modern workplace offerings Ensure technical solutions remain competitive, scalable and commercially viable Work closely with sales and customer success teams to support solution design and customer engagement Contribute to the development of new service offerings, including AI and automation capabilities Support strategic customer engagements and technical escalations where required Leadership & Team Development Lead, mentor and develop technical teams across infrastructure, cloud, security and professional services Foster a culture of accountability, innovation and continuous learning Support succession planning and talent development initiatives Ensure teams possess the skills and capabilities required to support future growth Customer & Commercial Engagement Build trusted relationships with customers, partners and vendors Support business development activities through technical leadership and solution expertise Participate in customer strategy discussions, workshops and presentations Ensure technical decisions support both customer outcomes and commercial objectives Governance & Operational Excellence Maintain oversight of technical standards, security frameworks and best practices Ensure compliance with relevant regulatory and industry requirements Manage technology risk and support business continuity initiatives Drive operational efficiency through automation, standardisation and process improvement Skills & Experience (Essential): Proven leadership experience within an MSP, technology services or consultancy environment Strong technical background across cloud, infrastructure, cyber security and modern workplace technologies Experience developing and executing technology strategies Demonstrable success leading technical teams and driving organisational growth Strong stakeholder management and communication skills Commercial awareness with the ability to align technology investments to business outcomes Experience supporting customer-facing technical engagements Desirable Experience within a Microsoft-focused technology environment Knowledge of Azure, Microsoft 365, Modern Workplace and AI technologies Experience developing managed service offerings Exposure to mergers, acquisitions or business transformation programmes Relevant technical or leadership certifications What Success Looks Like Success in this role goes beyond maintaining technology. You will help shape the future direction of the business, ensuring customers continue to receive innovative, secure and high-quality technology services whilst supporting the organisation's growth ambitions. You will be responsible for building a technology function that is scalable, commercially aligned and recognised as a trusted advisor to customers. Personal Attributes Strategic thinker with a strong commercial mindset Natural leader who inspires confidence and trust Passionate about technology and innovation Customer-focused and solutions-oriented Comfortable operating at both strategic and operational levels Driven by continuous improvement and business growth Why Join? This is an opportunity to play a pivotal role within an ambitious technology business at an exciting stage of growth. You'll have the autonomy to influence strategy, shape technical direction, develop high-performing teams and help define the future of the organisation's technology offering.
Are you a values led individual with strategic expertise and insight gained within the private property sector? The Property Ombudsman (TPO) provides an impartial and independent Ombudsman service, helping to resolve disputes between consumers and property professionals. We provide an Ombudsman service in the property professional sector and as a not-for-profit organisation, we have been providing this service since 1990. We are on a journey of transformation, which has seen us make incredible strides in the last 18 months, both in terms of our service to our consumers and member businesses, as well as building our relationships with our key external stakeholders. We are a small, highly focussed, influential, and friendly organisation and this is an exciting time to join us, with a real opportunity to support our organisation through the next stage of our evolution. We have a key and exciting opportunity for a Non-Executive Director (NED) to join our Board. Our Board is made up of Members from a range of backgrounds, with both Independent Members, including those with a consumer focus, as well as Industry members. The role we are looking to fill currently is for an Industry member. Our Non-Executive Directors are appointed to provide strategic, independent, and constructive challenge to enable the Board and TPO to achieve its aims and responsibilities. As one of our NEDs, you will provide strategic insight as well as expert advice and oversight, based on your knowledge and experience. Ideally this will have been gained in a property agency environment, where you have demonstrated an ethos of customer centricity and expertise in enabling organisational growth. Industry NED role For this role we are looking for someone with strong experience of, and excellent insight into, the private property sector with a particular emphasis on the agency market. Someone not only with expert knowledge of the property agency sector, and the challenges that will face the sector over the coming years, but who can see those challenges through the lens of an independent Ombudsman/ADR (Alternative Dispute Resolution) organisation. Alongside this experience we are searching for an exceptional values-led individual, with a strong commercial mindset and a track record of helping organisations develop key strategic partnerships to aid growth. The role of a Board Member at TPO As a member of our Board, you will be expected to: Ensure the independence of The Property Ombudsman Oversee the development of our organisational strategic direction and objectives, considering external environmental factors that could impact on the achievement of those objectives. Provide constructive challenge to the CEO, Chief Ombudsman and the Executive team as they seek to deliver TPO's strategic objectives. Contribute to the governance of TPO by ensuring that the organisation is sufficiently funded and well run to deliver the Ombudsman service through independent oversight of operational effectiveness, risk management and financial efficiency. Ensuring that high standards of corporate governance are observed at all times. Act as an ambassador of TPO at all times to raise awareness of the Scheme amongst stakeholders, industry, and consumers. Developing and maintaining high-level relations with TPO's key stakeholders, including those influencing the shape of the property redress landscape to drive forward the organisation's strategic objectives. Main duties of our NEDs: To attend quarterly Board meetings and meetings of the committees and forums as appropriate. To always represent TPO's interests in the wider external landscape. To sit on at least one of our committees or forums; Finance Performance and Compliance Committee, People Committee or our Industry and/or Consumer Forum. To make decisions in the best interests of the Scheme in conjunction with, and based on recommendations from the CEO, Chief Ombudsman and the Executive team. To consider and approve the TPO annual financial budget. To ensure appropriate governance and internal controls are in place to minimise risks to the operation of the Scheme and support the achievement of its strategic objectives. As a successful NED you are likely to have some of the following: Experience of operating in or exposure to a political environment with experience in an industry which can draw strong parallels with TPO. e.g., Property ADR, or Redress related organisations. Experience of operating at Board level, or at a relevant strategic level, or equivalent in the public or private sector (or both). With experience of financial oversight, corporate governance, and management of risk. Experience of providing strategic and commercial insight in whatever roles you have undertaken. Experience as a leader with proven success leading within organisations that have driven high performing, commercial and consumer focused cultures. The ability to build strong relationships at all levels and be able to comfortably engage with ministers, officials, and industry sector stakeholders as a TPO ambassador. The ability to think logically and objectively to identify key issues/implications, make balanced judgments and effective decisions. Effective communication skills, with the ability to offer challenge in a constructive, straightforward, and open manner on a range of issues necessary to achieve our aims and be able to connect with people effectively at all levels. Solid commitment to high ethical standards of integrity and honesty and an understanding of the value and importance of the role TPO plays in the sector. Experience of working in organisations that have demonstrated commitment to building inclusive and diverse workforces and a strong appetite to support TPO in the delivery of our objectives in this area. The ability to drive innovation and transformation and experience of guiding or leading organisations through change programmes. Experience of multi-site dispersed, or remote working organisations would be welcomed. We are committed to appointing on merit with independent assessments, openness, and transparency of process. We are also committed to providing equal opportunities for all. We welcome applicants from all backgrounds and communities and those that are currently under-represented on our Board. To apply, please email your CV, together with a covering letter, stating which role you wish to be considered for, via the button below. Should you have difficulty in responding electronically, please call Ian Bassett, People Director on to discuss alternative application arrangements. Please also nominate two referees who may be contacted if you are shortlisted for interview. A conflict-of-interest form will be sent out to all candidates on receipt of their application.
Jun 15, 2026
Full time
Are you a values led individual with strategic expertise and insight gained within the private property sector? The Property Ombudsman (TPO) provides an impartial and independent Ombudsman service, helping to resolve disputes between consumers and property professionals. We provide an Ombudsman service in the property professional sector and as a not-for-profit organisation, we have been providing this service since 1990. We are on a journey of transformation, which has seen us make incredible strides in the last 18 months, both in terms of our service to our consumers and member businesses, as well as building our relationships with our key external stakeholders. We are a small, highly focussed, influential, and friendly organisation and this is an exciting time to join us, with a real opportunity to support our organisation through the next stage of our evolution. We have a key and exciting opportunity for a Non-Executive Director (NED) to join our Board. Our Board is made up of Members from a range of backgrounds, with both Independent Members, including those with a consumer focus, as well as Industry members. The role we are looking to fill currently is for an Industry member. Our Non-Executive Directors are appointed to provide strategic, independent, and constructive challenge to enable the Board and TPO to achieve its aims and responsibilities. As one of our NEDs, you will provide strategic insight as well as expert advice and oversight, based on your knowledge and experience. Ideally this will have been gained in a property agency environment, where you have demonstrated an ethos of customer centricity and expertise in enabling organisational growth. Industry NED role For this role we are looking for someone with strong experience of, and excellent insight into, the private property sector with a particular emphasis on the agency market. Someone not only with expert knowledge of the property agency sector, and the challenges that will face the sector over the coming years, but who can see those challenges through the lens of an independent Ombudsman/ADR (Alternative Dispute Resolution) organisation. Alongside this experience we are searching for an exceptional values-led individual, with a strong commercial mindset and a track record of helping organisations develop key strategic partnerships to aid growth. The role of a Board Member at TPO As a member of our Board, you will be expected to: Ensure the independence of The Property Ombudsman Oversee the development of our organisational strategic direction and objectives, considering external environmental factors that could impact on the achievement of those objectives. Provide constructive challenge to the CEO, Chief Ombudsman and the Executive team as they seek to deliver TPO's strategic objectives. Contribute to the governance of TPO by ensuring that the organisation is sufficiently funded and well run to deliver the Ombudsman service through independent oversight of operational effectiveness, risk management and financial efficiency. Ensuring that high standards of corporate governance are observed at all times. Act as an ambassador of TPO at all times to raise awareness of the Scheme amongst stakeholders, industry, and consumers. Developing and maintaining high-level relations with TPO's key stakeholders, including those influencing the shape of the property redress landscape to drive forward the organisation's strategic objectives. Main duties of our NEDs: To attend quarterly Board meetings and meetings of the committees and forums as appropriate. To always represent TPO's interests in the wider external landscape. To sit on at least one of our committees or forums; Finance Performance and Compliance Committee, People Committee or our Industry and/or Consumer Forum. To make decisions in the best interests of the Scheme in conjunction with, and based on recommendations from the CEO, Chief Ombudsman and the Executive team. To consider and approve the TPO annual financial budget. To ensure appropriate governance and internal controls are in place to minimise risks to the operation of the Scheme and support the achievement of its strategic objectives. As a successful NED you are likely to have some of the following: Experience of operating in or exposure to a political environment with experience in an industry which can draw strong parallels with TPO. e.g., Property ADR, or Redress related organisations. Experience of operating at Board level, or at a relevant strategic level, or equivalent in the public or private sector (or both). With experience of financial oversight, corporate governance, and management of risk. Experience of providing strategic and commercial insight in whatever roles you have undertaken. Experience as a leader with proven success leading within organisations that have driven high performing, commercial and consumer focused cultures. The ability to build strong relationships at all levels and be able to comfortably engage with ministers, officials, and industry sector stakeholders as a TPO ambassador. The ability to think logically and objectively to identify key issues/implications, make balanced judgments and effective decisions. Effective communication skills, with the ability to offer challenge in a constructive, straightforward, and open manner on a range of issues necessary to achieve our aims and be able to connect with people effectively at all levels. Solid commitment to high ethical standards of integrity and honesty and an understanding of the value and importance of the role TPO plays in the sector. Experience of working in organisations that have demonstrated commitment to building inclusive and diverse workforces and a strong appetite to support TPO in the delivery of our objectives in this area. The ability to drive innovation and transformation and experience of guiding or leading organisations through change programmes. Experience of multi-site dispersed, or remote working organisations would be welcomed. We are committed to appointing on merit with independent assessments, openness, and transparency of process. We are also committed to providing equal opportunities for all. We welcome applicants from all backgrounds and communities and those that are currently under-represented on our Board. To apply, please email your CV, together with a covering letter, stating which role you wish to be considered for, via the button below. Should you have difficulty in responding electronically, please call Ian Bassett, People Director on to discuss alternative application arrangements. Please also nominate two referees who may be contacted if you are shortlisted for interview. A conflict-of-interest form will be sent out to all candidates on receipt of their application.
Online NHS Trust Chief Executive The Online NHS Trust is being established as the NHS's first national, digital-first Trust to address some of the most pressing challenges in elective care in England. This is a bold and progressive development that will deliver high-quality, clinically rigorous elective care unconstrained by geography, estate or traditional workforce models. Its ambition is transformational providing the expertise to operate at national scale, set standards for virtual elective care, and directly contribute to elective recovery. The Online NHS Trust has been formally established from 1 June 2026, with clinical services becoming available in 2027/28. It has been set up as an NHS Trust, accountable to the public and Parliament and will be regulated and inspected by the Care Quality Commission. Patients will access the Online NHS Trust via the NHS App and it is expected to deliver the equivalent of up to 8.5 million appointments and assessments in its first three years post launch, freeing physical capacity across local providers for patients who need or prefer in-person care and representing one of the most ambitious service innovations undertaken by the NHS in recent decades. Having recruited the Chair and Non-Executive Directors, we are now seeking to recruit to the role of Chief Executive. This is a once in a generation opportunity to join the Board of the Online NHS Trust, leading its development into a fully operational provider of virtual elective care services. As Chief Executive, you will have the opportunity to build and lead a new national organisation. We are seeking a leader who is motivated by delivering public value and the opportunity to create a lasting legacy that will transform how elective care is provided. This is a role for a leader with a strong focus on digital transformation and the capability to deliver large-scale change for our patients and communities. This is a unique leadership opportunity at a pivotal moment for the NHS. NHS England particularly welcomes applications from candidates who reflect the diversity of the communities the NHS serves and who bring perspectives from a wide range of professional backgrounds. For more information on this exciting opportunity, please visit Closing date for applications - Monday 29th June 2026
Jun 15, 2026
Full time
Online NHS Trust Chief Executive The Online NHS Trust is being established as the NHS's first national, digital-first Trust to address some of the most pressing challenges in elective care in England. This is a bold and progressive development that will deliver high-quality, clinically rigorous elective care unconstrained by geography, estate or traditional workforce models. Its ambition is transformational providing the expertise to operate at national scale, set standards for virtual elective care, and directly contribute to elective recovery. The Online NHS Trust has been formally established from 1 June 2026, with clinical services becoming available in 2027/28. It has been set up as an NHS Trust, accountable to the public and Parliament and will be regulated and inspected by the Care Quality Commission. Patients will access the Online NHS Trust via the NHS App and it is expected to deliver the equivalent of up to 8.5 million appointments and assessments in its first three years post launch, freeing physical capacity across local providers for patients who need or prefer in-person care and representing one of the most ambitious service innovations undertaken by the NHS in recent decades. Having recruited the Chair and Non-Executive Directors, we are now seeking to recruit to the role of Chief Executive. This is a once in a generation opportunity to join the Board of the Online NHS Trust, leading its development into a fully operational provider of virtual elective care services. As Chief Executive, you will have the opportunity to build and lead a new national organisation. We are seeking a leader who is motivated by delivering public value and the opportunity to create a lasting legacy that will transform how elective care is provided. This is a role for a leader with a strong focus on digital transformation and the capability to deliver large-scale change for our patients and communities. This is a unique leadership opportunity at a pivotal moment for the NHS. NHS England particularly welcomes applications from candidates who reflect the diversity of the communities the NHS serves and who bring perspectives from a wide range of professional backgrounds. For more information on this exciting opportunity, please visit Closing date for applications - Monday 29th June 2026
Operations Director - Car Parking and Events Services Competitive salary to £90K 25 days annual leave Private Medical Insurance (following qualifying period) Flexible working environment Performance-related bonus scheme Opportunity to play a key role in a growing and ambitious business Purpose of the Role Reporting to the Chief Operating Officer, the Operations Director will lead the operational delivery of our client's services, ensuring exceptional standards, commercial performance, and customer satisfaction across all contracts. This is a senior leadership role requiring a commercially minded and operationally driven individual who can lead high-performing teams, build strong client relationships, and drive continuous improvement across the business. Working closely with the executive leadership team and Board, you will contribute to strategic growth while ensuring operational excellence, efficiency, and compliance. The role is primarily based at Head Office with regular travel across the UK and occasional international travel. Key Responsibilities Leadership & Strategy Lead the operational strategy and departmental business plans. Support the delivery of company objectives and long-term growth plans. Develop, mentor and inspire operational leadership teams. Promote a culture of accountability, innovation and continuous improvement. Operational Management Ensure the consistent delivery of high-quality services across all contracts. Drive operational efficiency, productivity and service excellence. Build and maintain strong relationships with clients, partners and key stakeholders. Lead operational projects and business improvement initiatives. Commercial & Financial Performance Manage operational budgets and deliver strong financial performance. Identify opportunities for growth, contract expansion and improved profitability. Support tender submissions, contract renewals and client retention strategies. Risk, Compliance & Governance Champion a positive health, safety and compliance culture. Ensure all operations comply with legislative, regulatory and company standards. Oversee audits, risk management and continuous improvement programmes. Candidate Profile We are seeking an experienced senior operational leader with a proven track record of delivering service excellence within a multi-site, service-led environment. You will possess: Significant experience in a senior operational leadership role. Strong commercial acumen with budget and P&L responsibility. A track record of driving performance, efficiency and business growth. Exceptional people leadership and stakeholder management skills. The ability to operate effectively at both strategic and operational levels. Excellent communication, planning and organisational skills
Jun 15, 2026
Full time
Operations Director - Car Parking and Events Services Competitive salary to £90K 25 days annual leave Private Medical Insurance (following qualifying period) Flexible working environment Performance-related bonus scheme Opportunity to play a key role in a growing and ambitious business Purpose of the Role Reporting to the Chief Operating Officer, the Operations Director will lead the operational delivery of our client's services, ensuring exceptional standards, commercial performance, and customer satisfaction across all contracts. This is a senior leadership role requiring a commercially minded and operationally driven individual who can lead high-performing teams, build strong client relationships, and drive continuous improvement across the business. Working closely with the executive leadership team and Board, you will contribute to strategic growth while ensuring operational excellence, efficiency, and compliance. The role is primarily based at Head Office with regular travel across the UK and occasional international travel. Key Responsibilities Leadership & Strategy Lead the operational strategy and departmental business plans. Support the delivery of company objectives and long-term growth plans. Develop, mentor and inspire operational leadership teams. Promote a culture of accountability, innovation and continuous improvement. Operational Management Ensure the consistent delivery of high-quality services across all contracts. Drive operational efficiency, productivity and service excellence. Build and maintain strong relationships with clients, partners and key stakeholders. Lead operational projects and business improvement initiatives. Commercial & Financial Performance Manage operational budgets and deliver strong financial performance. Identify opportunities for growth, contract expansion and improved profitability. Support tender submissions, contract renewals and client retention strategies. Risk, Compliance & Governance Champion a positive health, safety and compliance culture. Ensure all operations comply with legislative, regulatory and company standards. Oversee audits, risk management and continuous improvement programmes. Candidate Profile We are seeking an experienced senior operational leader with a proven track record of delivering service excellence within a multi-site, service-led environment. You will possess: Significant experience in a senior operational leadership role. Strong commercial acumen with budget and P&L responsibility. A track record of driving performance, efficiency and business growth. Exceptional people leadership and stakeholder management skills. The ability to operate effectively at both strategic and operational levels. Excellent communication, planning and organisational skills
Palmer Mccarthy Solutions Ltd
St. Albans, Hertfordshire
Operations Director - Car Parking and Events Services Competitive salary to 90K 25 days annual leave Private Medical Insurance (following qualifying period) Flexible working environment Performance-related bonus scheme Opportunity to play a key role in a growing and ambitious business Purpose of the Role Reporting to the Chief Operating Officer, the Operations Director will lead the operational delivery of our client's services, ensuring exceptional standards, commercial performance, and customer satisfaction across all contracts. This is a senior leadership role requiring a commercially minded and operationally driven individual who can lead high-performing teams, build strong client relationships, and drive continuous improvement across the business. Working closely with the executive leadership team and Board, you will contribute to strategic growth while ensuring operational excellence, efficiency, and compliance. The role is primarily based at Head Office with regular travel across the UK and occasional international travel. Key Responsibilities Leadership & Strategy Lead the operational strategy and departmental business plans. Support the delivery of company objectives and long-term growth plans. Develop, mentor and inspire operational leadership teams. Promote a culture of accountability, innovation and continuous improvement. Operational Management Ensure the consistent delivery of high-quality services across all contracts. Drive operational efficiency, productivity and service excellence. Build and maintain strong relationships with clients, partners and key stakeholders. Lead operational projects and business improvement initiatives. Commercial & Financial Performance Manage operational budgets and deliver strong financial performance. Identify opportunities for growth, contract expansion and improved profitability. Support tender submissions, contract renewals and client retention strategies. Risk, Compliance & Governance Champion a positive health, safety and compliance culture. Ensure all operations comply with legislative, regulatory and company standards. Oversee audits, risk management and continuous improvement programmes. Candidate Profile We are seeking an experienced senior operational leader with a proven track record of delivering service excellence within a multi-site, service-led environment. You will possess: Significant experience in a senior operational leadership role. Strong commercial acumen with budget and P&L responsibility. A track record of driving performance, efficiency and business growth. Exceptional people leadership and stakeholder management skills. The ability to operate effectively at both strategic and operational levels. Excellent communication, planning and organisational skills
Jun 15, 2026
Full time
Operations Director - Car Parking and Events Services Competitive salary to 90K 25 days annual leave Private Medical Insurance (following qualifying period) Flexible working environment Performance-related bonus scheme Opportunity to play a key role in a growing and ambitious business Purpose of the Role Reporting to the Chief Operating Officer, the Operations Director will lead the operational delivery of our client's services, ensuring exceptional standards, commercial performance, and customer satisfaction across all contracts. This is a senior leadership role requiring a commercially minded and operationally driven individual who can lead high-performing teams, build strong client relationships, and drive continuous improvement across the business. Working closely with the executive leadership team and Board, you will contribute to strategic growth while ensuring operational excellence, efficiency, and compliance. The role is primarily based at Head Office with regular travel across the UK and occasional international travel. Key Responsibilities Leadership & Strategy Lead the operational strategy and departmental business plans. Support the delivery of company objectives and long-term growth plans. Develop, mentor and inspire operational leadership teams. Promote a culture of accountability, innovation and continuous improvement. Operational Management Ensure the consistent delivery of high-quality services across all contracts. Drive operational efficiency, productivity and service excellence. Build and maintain strong relationships with clients, partners and key stakeholders. Lead operational projects and business improvement initiatives. Commercial & Financial Performance Manage operational budgets and deliver strong financial performance. Identify opportunities for growth, contract expansion and improved profitability. Support tender submissions, contract renewals and client retention strategies. Risk, Compliance & Governance Champion a positive health, safety and compliance culture. Ensure all operations comply with legislative, regulatory and company standards. Oversee audits, risk management and continuous improvement programmes. Candidate Profile We are seeking an experienced senior operational leader with a proven track record of delivering service excellence within a multi-site, service-led environment. You will possess: Significant experience in a senior operational leadership role. Strong commercial acumen with budget and P&L responsibility. A track record of driving performance, efficiency and business growth. Exceptional people leadership and stakeholder management skills. The ability to operate effectively at both strategic and operational levels. Excellent communication, planning and organisational skills
Engine by Starling was born out of Starling: the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Manchester, Cardiff, Southampton in the UK and internationally Dublin, Sydney, Dubai, Toronto and New York. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our UK offices to enable in-person collaboration and interaction with your team. About the Role This role will shape our Security objectives, practices and associated policies and processes within Engine as well as lead the continuous improvement of our Information Security capabilities whilst managing a growing Information Security Team. The successful candidate will act as the liaison between Engine and Starling Bank's Information Security teams whilst also ensuring that they are the point of contact for all Information security related questions raised by Engine clients and our auditors. We're looking for a curious, versatile, adaptable and experienced information security or cyber specialist with executive presence and strong leadership skills who enjoys the challenge of a varied and collaborative role. You'll enjoy problem solving, working with a wide variety of stakeholders, and enabling us to be creative in continuing to provide innovative products and services to support our clients, and stay at the forefront of all things Information Security. What you'll get to do: Manage and maintain the Information Security Policy and Information Security Management System to ensure (i) it meets the needs of Engine, its clients, employees and other stakeholders and (ii) compliance with the relevant industry standards, regulatory and certification requirements such as ISO 27001. Oversee Engine's Information Security governance documents (processes, standards and procedures) and optimise reporting of identified threats and vulnerabilities. Oversee the process for obtaining and maintaining compliance certifications and accreditations including but not limited to ISO 27001, SOC 1, SOC 2 and PCI DSS/3DS through engagement with internal teams and our external auditors. Maintain the Information Security Risk Register; identifying, assessing and mitigating information security risks (including security risks related to third-parties and partners) and ensuring coherence with Engine's Risk Management framework. Act as a point of contact for all Information Security related client queries and issues; providing expert opinion and communication during initial client conversations, RFPs, RFIs, delivery and throughout the client lifecycle. Act as an Information Security point of contact for Business Continuity Planning and Disaster Recovery; this includes responsibility for initiation and execution of cyber business impact analysis. Advise the wider organisation on compliance and governance requirements. Oversee Incident Response related to Information Security and ensure coherence and collaboration with the broader Technology response capability. Liaise with external bodies and organisations to keep abreast of the threat landscape, emerging trends, technologies and legislation that have an impact on Information Security. Assist as necessary to investigate security breaches and pursue associated disciplinary and legal matters. Lead and manage a team of subject matter experts to ensure Information Security is managed effectively throughout the IT service delivery lifecycle, addressing client needs. Promote security awareness by collaborating with the relevant teams to provide training and awareness to the wider Engine organisation. Requirements deep understanding and knowledge of cyber security principles, security standards and regulatory compliance and its application in a wide variety of organisations with a strong risk culture. experience in a business facing security role, ideally in an Information Security Director, BISO, CISO or similar capacity strong business acumen and commercial awareness with previous experience in a senior client-facing role or similar. be a self starter / self motivated with the ability to lead, inspire and drive change through an organisation. have the ability to be pragmatic while balancing the needs of Engine against security. ability to work with a variety of stakeholders across all levels and can adapt communication style to different stakeholders. have an ability to think and plan strategically and systematically while recognising the need to deliver to the business requirements. have previous experience working in a complex IT organisation encompassing service delivery, application development and IT infrastructure. an understanding of best practice within Information Security and risk management including standards such as ISO 27001, NIST, Cyber Essentials and COBIT. an understanding of legislation and regulations that impact information Security. E.g. Data Protection Act and GDPR, Freedom of Information Act, PCI DSS. Have previous experience in leading, developing and motivating a team of subject matter experts. An understanding of current and emerging threats and countermeasures and the organisational challenges to addressing these threats. A good practical knowledge of security technologies and wider business solutions including Identity and access management, SIEM, remote working and cloud technologies. Experience of working in a banking or financial services environment would be beneficial. ISC2 CISSP or ISACA CISM, ISACA CRISC, CISA or Open FAIR qualifications would be beneficial. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with Engine's deputy CTO (45 minutes) A secondary, deeper interview, with Engine CTO and Starling Group CISO (75-90 minutes) Final interview with Engine's CEO and Chief of Staff (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status . click apply for full job details
Jun 15, 2026
Full time
Engine by Starling was born out of Starling: the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Manchester, Cardiff, Southampton in the UK and internationally Dublin, Sydney, Dubai, Toronto and New York. We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our UK offices to enable in-person collaboration and interaction with your team. About the Role This role will shape our Security objectives, practices and associated policies and processes within Engine as well as lead the continuous improvement of our Information Security capabilities whilst managing a growing Information Security Team. The successful candidate will act as the liaison between Engine and Starling Bank's Information Security teams whilst also ensuring that they are the point of contact for all Information security related questions raised by Engine clients and our auditors. We're looking for a curious, versatile, adaptable and experienced information security or cyber specialist with executive presence and strong leadership skills who enjoys the challenge of a varied and collaborative role. You'll enjoy problem solving, working with a wide variety of stakeholders, and enabling us to be creative in continuing to provide innovative products and services to support our clients, and stay at the forefront of all things Information Security. What you'll get to do: Manage and maintain the Information Security Policy and Information Security Management System to ensure (i) it meets the needs of Engine, its clients, employees and other stakeholders and (ii) compliance with the relevant industry standards, regulatory and certification requirements such as ISO 27001. Oversee Engine's Information Security governance documents (processes, standards and procedures) and optimise reporting of identified threats and vulnerabilities. Oversee the process for obtaining and maintaining compliance certifications and accreditations including but not limited to ISO 27001, SOC 1, SOC 2 and PCI DSS/3DS through engagement with internal teams and our external auditors. Maintain the Information Security Risk Register; identifying, assessing and mitigating information security risks (including security risks related to third-parties and partners) and ensuring coherence with Engine's Risk Management framework. Act as a point of contact for all Information Security related client queries and issues; providing expert opinion and communication during initial client conversations, RFPs, RFIs, delivery and throughout the client lifecycle. Act as an Information Security point of contact for Business Continuity Planning and Disaster Recovery; this includes responsibility for initiation and execution of cyber business impact analysis. Advise the wider organisation on compliance and governance requirements. Oversee Incident Response related to Information Security and ensure coherence and collaboration with the broader Technology response capability. Liaise with external bodies and organisations to keep abreast of the threat landscape, emerging trends, technologies and legislation that have an impact on Information Security. Assist as necessary to investigate security breaches and pursue associated disciplinary and legal matters. Lead and manage a team of subject matter experts to ensure Information Security is managed effectively throughout the IT service delivery lifecycle, addressing client needs. Promote security awareness by collaborating with the relevant teams to provide training and awareness to the wider Engine organisation. Requirements deep understanding and knowledge of cyber security principles, security standards and regulatory compliance and its application in a wide variety of organisations with a strong risk culture. experience in a business facing security role, ideally in an Information Security Director, BISO, CISO or similar capacity strong business acumen and commercial awareness with previous experience in a senior client-facing role or similar. be a self starter / self motivated with the ability to lead, inspire and drive change through an organisation. have the ability to be pragmatic while balancing the needs of Engine against security. ability to work with a variety of stakeholders across all levels and can adapt communication style to different stakeholders. have an ability to think and plan strategically and systematically while recognising the need to deliver to the business requirements. have previous experience working in a complex IT organisation encompassing service delivery, application development and IT infrastructure. an understanding of best practice within Information Security and risk management including standards such as ISO 27001, NIST, Cyber Essentials and COBIT. an understanding of legislation and regulations that impact information Security. E.g. Data Protection Act and GDPR, Freedom of Information Act, PCI DSS. Have previous experience in leading, developing and motivating a team of subject matter experts. An understanding of current and emerging threats and countermeasures and the organisational challenges to addressing these threats. A good practical knowledge of security technologies and wider business solutions including Identity and access management, SIEM, remote working and cloud technologies. Experience of working in a banking or financial services environment would be beneficial. ISC2 CISSP or ISACA CISM, ISACA CRISC, CISA or Open FAIR qualifications would be beneficial. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial video interview with Engine's deputy CTO (45 minutes) A secondary, deeper interview, with Engine CTO and Starling Group CISO (75-90 minutes) Final interview with Engine's CEO and Chief of Staff (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status . click apply for full job details
Harris Hill are delighted to be partnering with a great charity to recruit the Business Development Manager to help drive forward the charity mission at a crucial time, as they adapt to a changing funding landscape and build sustainable income for the future. About the Role Reporting directly to the Chief Executive, you will play a key leadership role within the organisation. You ll be responsible for developing and delivering income generation strategies, building strong partnerships, and ensuring long-term financial sustainability. This is a hands on and varied role where you will: Lead and grow diverse income streams including grants, corporate partnerships, and community fundraising Develop compelling funding proposals and manage a strong pipeline of opportunities Build and maintain relationships with funders, donors, and stakeholders Oversee flagship fundraising events and support third-party fundraisers Line manage charity shop managers and nurture a network of volunteers Contribute to strategic planning and organisational development Represent the charity externally with confidence and professionalism About You We are looking for a proactive, organised and motivated individual who can think strategically while delivering practical results. You will bring: Proven experience in fundraising, business development, or a similar role Strong track record in securing funding (grants, trusts, corporate, or individual giving) Excellent communication and relationship-building skills Experience managing events, campaigns, and stakeholder relationships Confidence in presenting, networking, and representing an organisation Strong organisational and analytical skills Experience managing staff or volunteers A collaborative, resilient, and adaptable approach Experience within the charity sector and knowledge of fundraising regulations is desirable. Full job description available upon request. Salary: £35,229- £40,885 this will be pro rata of the 30 hours Contract Type: permanent, part-time, Flexible (maximum 30 hours per week) Location: Stockport Application: Cv and Supporting statement to Deadline: On rolling basis If you re interested and would like to review a full job description, please contact Lucy at Harris Hill at As a leading charity recruitment specialist and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
Jun 15, 2026
Full time
Harris Hill are delighted to be partnering with a great charity to recruit the Business Development Manager to help drive forward the charity mission at a crucial time, as they adapt to a changing funding landscape and build sustainable income for the future. About the Role Reporting directly to the Chief Executive, you will play a key leadership role within the organisation. You ll be responsible for developing and delivering income generation strategies, building strong partnerships, and ensuring long-term financial sustainability. This is a hands on and varied role where you will: Lead and grow diverse income streams including grants, corporate partnerships, and community fundraising Develop compelling funding proposals and manage a strong pipeline of opportunities Build and maintain relationships with funders, donors, and stakeholders Oversee flagship fundraising events and support third-party fundraisers Line manage charity shop managers and nurture a network of volunteers Contribute to strategic planning and organisational development Represent the charity externally with confidence and professionalism About You We are looking for a proactive, organised and motivated individual who can think strategically while delivering practical results. You will bring: Proven experience in fundraising, business development, or a similar role Strong track record in securing funding (grants, trusts, corporate, or individual giving) Excellent communication and relationship-building skills Experience managing events, campaigns, and stakeholder relationships Confidence in presenting, networking, and representing an organisation Strong organisational and analytical skills Experience managing staff or volunteers A collaborative, resilient, and adaptable approach Experience within the charity sector and knowledge of fundraising regulations is desirable. Full job description available upon request. Salary: £35,229- £40,885 this will be pro rata of the 30 hours Contract Type: permanent, part-time, Flexible (maximum 30 hours per week) Location: Stockport Application: Cv and Supporting statement to Deadline: On rolling basis If you re interested and would like to review a full job description, please contact Lucy at Harris Hill at As a leading charity recruitment specialist and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
£95,000 - £110,000 per annum (depending on experience) Full time (37.5 hours per week) Recruitment closes on Friday 17 July 2026 This is a four stage recruitment process, please ensure you are available on the dates stated below St Catherine's Hospice After more than ten years of outstanding leadership, our much-respected Chief Executive is retiring. Thanks to his vision, values and commitment, St Catherine's is a strong, trusted and ambitious hospice with deep roots in its community, with a clear sense of purpose. We are now seeking an inspiring new Chief Executive to lead us into our next chapter. This is a rare and exciting opportunity to build on a successful legacy, while shaping the future of a vital charity, at a pivotal time for hospices. Please visit our website stch.org.uk to view Giles Tomsett's retirement announcement. About the role As Chief Executive, you will provide visible, compassionate and credible leadership across the organisation. Working closely with the Board, Senior Leadership team, staff, volunteers and supporters, you will set strategic direction, drive financial sustainability and champion exceptional care for those who need us most! You will be the primary ambassador for St Catherine's, developing and managing key NHS and system wide partnerships, influencing locally and regionally, and ensuring the hospice remains a trusted, valued partner within an evolving health and social care landscape. Key priorities: Values led leadership - living and breathing our core values every day, fostering a culture of energy, courage, expertise, connection, and not forgetting Human! Strategic delivery - translating our vision into clear priorities that keep St Catherine's relevant, responsive and impactful Financial sustainability - navigating ongoing financial challenges faced by the hospice sector, strengthening income generation and ensuring long term resilience Partnership & influence - building strong, constructive relationships with NHS partners, other hospices and third sector organisations, commissioners and system leaders Modern and digitally savvy - ensuring the organisation continues to evolve, embracing digital innovation and using data and technology to improve care, efficiency and reach People & culture - empowering staff and volunteers, developing talent and leading change with clarity and empathy About you You will be an experienced, credible leader with a strong strategic mindset and a track record of leading complex organisations through change. You may come from the hospice, health, public, voluntary or related sectors, but you will bring clear understanding of partnership working, financial stewardship and the realities of operating in a constrained funding environment. Above all, you will share our values, believe deeply in our mission and be motivated by the opportunity to lead St Catherine's confidently into a modern, sustainable future. This post is offered on a permanent, full-time basis, working 37.5 hours per week, (flexible working patterns would be considered for the successful candidate). At St Catherine's we offer work from home opportunities, however this is adaptable depending on business need and regular onsite attendance is required. Please note, the successful candidate will be an essential car user, therefore candidates must have a full driving licence and access to a vehicle. The recruitment process will be a four-stage process: Application process closes 17 July 2026. Shortlisting and testing 20 August 2026. Presentations to our stakeholders 4 September 2026. Interview Panel 7 September 2026. Please visit our job advert on our website to view our Draft Recruitment Finance information, and to see a covering letter from our Chair of Trustees. Employees at St Catherine's Hospice can enjoy a variety of benefits including : Generous annual leave starting at 27 days, (rising to 32 days after completion of probation) and 36 days with length of service, plus Bank Holidays, and an opportunity to buy / sell annual leave days. Plus we offer a day off for volunteering & moving house. Generous Pension scheme with up to 9% employer contributions or honour of NHS pension. Life Assurance Scheme, Counselling Offering, and a range of discounts. Enhanced maternity and adoption pay. How to Apply: If you join St Catherine's, you'll be joining a supportive team all working towards a big ambition : a future where everyone approaching death and those who love and care for them can access compassionate, specialist palliative and end of live care. If that sounds like something you'd find fulfilling, please apply today. Please upload either your CV or the St Catherine's Hospice application form where it asks you to upload your application form, there is no need to complete both. We want our recruitment process to be accessible to everyone, and we are proud to be a Disability Confident Level 2 Employer, committed to creating an inclusive, supportive workplace, if you need any help completing your application form please contact our HR team. Terms & Conditions: This role is subject to an Enhanced DBS check. By applying you are confirming you have read the Enhanced Check Privacy Policy for applicants and understand how DBS will process my personal data and the options available to me for submitting an application. Please ensure you have read our employee and recruitment privacy statement prior to applying for this role. Must be authorised to work in the United Kingdom, please note we are unable to offer visa sponsorships. Please note a requirement of all roles at St Catherine's is to complete mandatory E-learning training and remain compliant with this throughout your employment. We understand that Artificial Intelligence (AI) may be used to support some applications, whilst we do not discourage this, please ensure any documentation and applications submitted accurately and truthfully reflect your own experience and suitability for this role. We are located in Grace Holland Avenue, Pease Pottage, Crawley, West Sussex RH11 9SL. You can access the Hospice by car, bus, bike or walking, with full transport details on our website. If you require any additional information or would like an informal discussion with our current Chief Executive, please email or give us a call on and we will arrange this.
Jun 15, 2026
Full time
£95,000 - £110,000 per annum (depending on experience) Full time (37.5 hours per week) Recruitment closes on Friday 17 July 2026 This is a four stage recruitment process, please ensure you are available on the dates stated below St Catherine's Hospice After more than ten years of outstanding leadership, our much-respected Chief Executive is retiring. Thanks to his vision, values and commitment, St Catherine's is a strong, trusted and ambitious hospice with deep roots in its community, with a clear sense of purpose. We are now seeking an inspiring new Chief Executive to lead us into our next chapter. This is a rare and exciting opportunity to build on a successful legacy, while shaping the future of a vital charity, at a pivotal time for hospices. Please visit our website stch.org.uk to view Giles Tomsett's retirement announcement. About the role As Chief Executive, you will provide visible, compassionate and credible leadership across the organisation. Working closely with the Board, Senior Leadership team, staff, volunteers and supporters, you will set strategic direction, drive financial sustainability and champion exceptional care for those who need us most! You will be the primary ambassador for St Catherine's, developing and managing key NHS and system wide partnerships, influencing locally and regionally, and ensuring the hospice remains a trusted, valued partner within an evolving health and social care landscape. Key priorities: Values led leadership - living and breathing our core values every day, fostering a culture of energy, courage, expertise, connection, and not forgetting Human! Strategic delivery - translating our vision into clear priorities that keep St Catherine's relevant, responsive and impactful Financial sustainability - navigating ongoing financial challenges faced by the hospice sector, strengthening income generation and ensuring long term resilience Partnership & influence - building strong, constructive relationships with NHS partners, other hospices and third sector organisations, commissioners and system leaders Modern and digitally savvy - ensuring the organisation continues to evolve, embracing digital innovation and using data and technology to improve care, efficiency and reach People & culture - empowering staff and volunteers, developing talent and leading change with clarity and empathy About you You will be an experienced, credible leader with a strong strategic mindset and a track record of leading complex organisations through change. You may come from the hospice, health, public, voluntary or related sectors, but you will bring clear understanding of partnership working, financial stewardship and the realities of operating in a constrained funding environment. Above all, you will share our values, believe deeply in our mission and be motivated by the opportunity to lead St Catherine's confidently into a modern, sustainable future. This post is offered on a permanent, full-time basis, working 37.5 hours per week, (flexible working patterns would be considered for the successful candidate). At St Catherine's we offer work from home opportunities, however this is adaptable depending on business need and regular onsite attendance is required. Please note, the successful candidate will be an essential car user, therefore candidates must have a full driving licence and access to a vehicle. The recruitment process will be a four-stage process: Application process closes 17 July 2026. Shortlisting and testing 20 August 2026. Presentations to our stakeholders 4 September 2026. Interview Panel 7 September 2026. Please visit our job advert on our website to view our Draft Recruitment Finance information, and to see a covering letter from our Chair of Trustees. Employees at St Catherine's Hospice can enjoy a variety of benefits including : Generous annual leave starting at 27 days, (rising to 32 days after completion of probation) and 36 days with length of service, plus Bank Holidays, and an opportunity to buy / sell annual leave days. Plus we offer a day off for volunteering & moving house. Generous Pension scheme with up to 9% employer contributions or honour of NHS pension. Life Assurance Scheme, Counselling Offering, and a range of discounts. Enhanced maternity and adoption pay. How to Apply: If you join St Catherine's, you'll be joining a supportive team all working towards a big ambition : a future where everyone approaching death and those who love and care for them can access compassionate, specialist palliative and end of live care. If that sounds like something you'd find fulfilling, please apply today. Please upload either your CV or the St Catherine's Hospice application form where it asks you to upload your application form, there is no need to complete both. We want our recruitment process to be accessible to everyone, and we are proud to be a Disability Confident Level 2 Employer, committed to creating an inclusive, supportive workplace, if you need any help completing your application form please contact our HR team. Terms & Conditions: This role is subject to an Enhanced DBS check. By applying you are confirming you have read the Enhanced Check Privacy Policy for applicants and understand how DBS will process my personal data and the options available to me for submitting an application. Please ensure you have read our employee and recruitment privacy statement prior to applying for this role. Must be authorised to work in the United Kingdom, please note we are unable to offer visa sponsorships. Please note a requirement of all roles at St Catherine's is to complete mandatory E-learning training and remain compliant with this throughout your employment. We understand that Artificial Intelligence (AI) may be used to support some applications, whilst we do not discourage this, please ensure any documentation and applications submitted accurately and truthfully reflect your own experience and suitability for this role. We are located in Grace Holland Avenue, Pease Pottage, Crawley, West Sussex RH11 9SL. You can access the Hospice by car, bus, bike or walking, with full transport details on our website. If you require any additional information or would like an informal discussion with our current Chief Executive, please email or give us a call on and we will arrange this.
Head of Operations - Permanent - West Midlands - Hybrid - £58,000 per annum + benefits Your new company You will be joining an established organisation operating within the not-for-profit sector, with a strong presence across the West Midlands. The organisation has demonstrated consistent growth and development, underpinned by a clear strategic direction and a focus on delivering sustainable, high-quality services. Your new role An opportunity has arisen for an experienced Head of Operations to join a senior leadership team. Reporting directly to the Chief Executive and operating as a key member of the Executive Management Team, you will be accountable for the day-to-day delivery, performance and quality of services across the organisation. This is a pivotal leadership role, combining strategic influence with operational accountability, ensuring services are delivered in line with organisational standards while meeting all regulatory, contractual and legislative requirements. You will play a key role in driving operational performance and aligning service delivery to wider organisational priorities and future growth plans. Key responsibilities include: Provide clear and effective leadership to operational teams and senior managersOversee the delivery of services across multiple locations, ensuring consistency, quality and complianceEnsure adherence to regulatory frameworks, safeguarding requirements and contractual obligationsTake a lead role in engagement with regulators, including oversight of reporting and notificationsMonitor performance, including analysis of incidents, trends and service data, driving continuous improvementManage and oversee budgets and resources, ensuring financial sustainability without compromising qualityWork closely with commissioners, local authorities and external partners to maintain and develop relationshipsIdentify emerging sector trends, policy changes and opportunities to inform operational and strategic directionContribute to the delivery of the organisation's strategic plan, growth and development activity, including supporting new opportunities and tendersPlay an active role in governance, including preparing reports and providing assurance to Board levelCollaborate with wider leadership teams, including HR, Quality and Development functions, to ensure a joined-up approach to service deliveryEnsure effective workforce practices, including recruitment, development, performance management and staff wellbeingSupport a responsive on-call and operational oversight function where required What you'll need to succeed You will be an established senior leader within a regulated care environment, with the ability to operate both strategically and operationally in a complex setting.You will demonstrate:Significant experience within the care sector, including supporting individuals with learning disabilities and complex needsA proven track record of operating at senior leadership or executive levelStrong knowledge of regulatory frameworks, safeguarding, and best practice standardsExperience managing multi-site services and operational teamsThe ability to lead service improvement, manage risk and deliver against organisational objectivesExperience working with commissioners, local authorities and key stakeholdersStrong financial and resource management capabilityExcellent communication, influencing and decision-making skillsA Level 5 qualification (or equivalent) in Health & Social Care and/or ManagementA full UK driving licence and willingness to travel regularly What you'll get in return A senior strategic leadership role with significant organisational impactOpportunity to contribute to long-term planning, service development and growthA collaborative Executive team environmentFlexible, hybrid working arrangementsCompetitive salary and benefits package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 15, 2026
Full time
Head of Operations - Permanent - West Midlands - Hybrid - £58,000 per annum + benefits Your new company You will be joining an established organisation operating within the not-for-profit sector, with a strong presence across the West Midlands. The organisation has demonstrated consistent growth and development, underpinned by a clear strategic direction and a focus on delivering sustainable, high-quality services. Your new role An opportunity has arisen for an experienced Head of Operations to join a senior leadership team. Reporting directly to the Chief Executive and operating as a key member of the Executive Management Team, you will be accountable for the day-to-day delivery, performance and quality of services across the organisation. This is a pivotal leadership role, combining strategic influence with operational accountability, ensuring services are delivered in line with organisational standards while meeting all regulatory, contractual and legislative requirements. You will play a key role in driving operational performance and aligning service delivery to wider organisational priorities and future growth plans. Key responsibilities include: Provide clear and effective leadership to operational teams and senior managersOversee the delivery of services across multiple locations, ensuring consistency, quality and complianceEnsure adherence to regulatory frameworks, safeguarding requirements and contractual obligationsTake a lead role in engagement with regulators, including oversight of reporting and notificationsMonitor performance, including analysis of incidents, trends and service data, driving continuous improvementManage and oversee budgets and resources, ensuring financial sustainability without compromising qualityWork closely with commissioners, local authorities and external partners to maintain and develop relationshipsIdentify emerging sector trends, policy changes and opportunities to inform operational and strategic directionContribute to the delivery of the organisation's strategic plan, growth and development activity, including supporting new opportunities and tendersPlay an active role in governance, including preparing reports and providing assurance to Board levelCollaborate with wider leadership teams, including HR, Quality and Development functions, to ensure a joined-up approach to service deliveryEnsure effective workforce practices, including recruitment, development, performance management and staff wellbeingSupport a responsive on-call and operational oversight function where required What you'll need to succeed You will be an established senior leader within a regulated care environment, with the ability to operate both strategically and operationally in a complex setting.You will demonstrate:Significant experience within the care sector, including supporting individuals with learning disabilities and complex needsA proven track record of operating at senior leadership or executive levelStrong knowledge of regulatory frameworks, safeguarding, and best practice standardsExperience managing multi-site services and operational teamsThe ability to lead service improvement, manage risk and deliver against organisational objectivesExperience working with commissioners, local authorities and key stakeholdersStrong financial and resource management capabilityExcellent communication, influencing and decision-making skillsA Level 5 qualification (or equivalent) in Health & Social Care and/or ManagementA full UK driving licence and willingness to travel regularly What you'll get in return A senior strategic leadership role with significant organisational impactOpportunity to contribute to long-term planning, service development and growthA collaborative Executive team environmentFlexible, hybrid working arrangementsCompetitive salary and benefits package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
About Our Client The Parliamentary and Health Service Ombudsman (PHSO) is a modern, vibrant organisation full of passionate, committed people. They make final decisions on complaints that have not been resolved by UK Government departments and the NHS in England. Working closely with people to understand where, how and why public services sometimes fall short and fail to put people first. And find ways to put it right. Their true impact lies in making sure that the lessons from all investigations drive systemic change across central government, public services, and the NHS. This newly created Head of Strategic Communications & Campaigns, working closely with the senior leadership team, will have a unique dual mandate: inside the organisation, you will reshape the view of communications with a shift to a more cohesive, proactive, insight-led campaigns model. Outside the organisation, you will be the strategic architect behind high-impact narratives that command the attention across diverse government, stakeholder and audience groups. Operating with a high degree of autonomy, you will sit at the crossroads of policy, communications, and strategic influence. If you are ready to use your campaign expertise to shape public administration and improve national public services, this is your platform. Here's how to apply: In addition to your CV, please provide a 700 word 'personal statement' (as a front cover to your CV/1 Document please) evidencing how you meet 'what you bring' criteria listed in the role profile. Job Profile Link Job Description As the Head of Strategic Communications & Campaigns you will Strategic Leadership and Advice Support the Assistant Director in delivering organisation-wide leadership for communications and campaigns. Lead the shift to a strategic, insight-driven campaigns approach across the communications team and wider organisation. Act as a senior authority on strategic communications, operating with credibility, autonomy and influence. Advise and influence the Ombudsman, Chief Executive and Executive Team on communications strategy and approach. Campaign Strategy and Delivery Translate organisational vision and priorities into impactful, insight-led communications campaigns across multiple channels. Develop compelling, audience-focused narratives that resonate with diverse stakeholders. Establish approaches to story identification and development, working collaboratively across the organisation. Ensure all communications are inclusive, accessible and aligned with organisational values. Lead the delivery of campaigns against agreed objectives, ensuring consistency and quality. Performance, Evaluation and Impact Define and track key performance indicators, ensuring clear alignment between communications activity and organisational goals. Lead robust evaluation of campaigns, measuring effectiveness and impact. Use insight and data to drive continuous improvement and inform strategic decision-making. Leadership, Ways of Working and Collaboration Provide inspirational leadership to multi-disciplinary teams within a matrix environment, embedding new and effective ways of working. Build strong relationships internally to champion strategic communications and foster a campaigns mindset. Develop partnerships with key external stakeholders to maximise collaboration and impact. Exercise delegated authority effectively, ensuring decisions are informed, timely and aligned to organisational priorities. The Successful Applicant To be successful as the Head of Strategic Communications & Campaigns you must be able to evidence how you pair strategic communication expertise with exceptional political literacy by demonstrating: Significant experience leading strategic communications within the public sector, third sector, or a closely regulated environment. A proven history of designing, executing, and rigorously evaluating large-scale campaigns that delivered measurable, positive policy or positive societal outcomes. A deep understanding of stakeholders across the health sector and wider public service landscape. A natural ability to advise and align Executive Teams, CEOs, and senior political stakeholders behind a communication strategy. Comfortable diving into digital analytics, media data, and audience insights to pivot campaigns and prove engagement. Exceptional written and verbal communication skills, with a talent for translating complex subjects & insights into impactful, positive outcomes An empowering leader who loves to coach, mentor, and build positive, psychologically safe team cultures during times of change. What's on Offer Competitive salary: London: £59,756 - £ 66,251 Manchester: £56,374 - £ 62,501 Access to the Civil Service Pension Scheme. 30 days of annual leave, plus 2.5 Statutory day & Bank Holidays. Hybrid working model with 40% office-based work in London or Manchester Flexible working arrangements to support work-life balance. Access to an Employee Assistance Programme for additional support. Other additional benefits Here's how to apply: In addition to your CV, please provide a 700 word 'personal statement' (as a front cover to your CV/1 document please) evidencing how you meet 'what you bring' criteria listed in the role profile. Closing Date for applications: Monday 15th June 5pm Interview Dates: W/C 29th June 2026 Feedback: we are unable offer feedback at application stage Right to work: we can only consider candidates with the right to work in the UK, sponsorship is not available. Early closure: we may close the advert early if we receive a high volume of applications. Job summary Job function Marketing & Agency Subsector Public Sector & Not-For-Profit Sector Public Sector Location London Contract type Permanent Consultant name Elizabeth Woodforde Consultant phone Job reference JN-507
Jun 14, 2026
Full time
About Our Client The Parliamentary and Health Service Ombudsman (PHSO) is a modern, vibrant organisation full of passionate, committed people. They make final decisions on complaints that have not been resolved by UK Government departments and the NHS in England. Working closely with people to understand where, how and why public services sometimes fall short and fail to put people first. And find ways to put it right. Their true impact lies in making sure that the lessons from all investigations drive systemic change across central government, public services, and the NHS. This newly created Head of Strategic Communications & Campaigns, working closely with the senior leadership team, will have a unique dual mandate: inside the organisation, you will reshape the view of communications with a shift to a more cohesive, proactive, insight-led campaigns model. Outside the organisation, you will be the strategic architect behind high-impact narratives that command the attention across diverse government, stakeholder and audience groups. Operating with a high degree of autonomy, you will sit at the crossroads of policy, communications, and strategic influence. If you are ready to use your campaign expertise to shape public administration and improve national public services, this is your platform. Here's how to apply: In addition to your CV, please provide a 700 word 'personal statement' (as a front cover to your CV/1 Document please) evidencing how you meet 'what you bring' criteria listed in the role profile. Job Profile Link Job Description As the Head of Strategic Communications & Campaigns you will Strategic Leadership and Advice Support the Assistant Director in delivering organisation-wide leadership for communications and campaigns. Lead the shift to a strategic, insight-driven campaigns approach across the communications team and wider organisation. Act as a senior authority on strategic communications, operating with credibility, autonomy and influence. Advise and influence the Ombudsman, Chief Executive and Executive Team on communications strategy and approach. Campaign Strategy and Delivery Translate organisational vision and priorities into impactful, insight-led communications campaigns across multiple channels. Develop compelling, audience-focused narratives that resonate with diverse stakeholders. Establish approaches to story identification and development, working collaboratively across the organisation. Ensure all communications are inclusive, accessible and aligned with organisational values. Lead the delivery of campaigns against agreed objectives, ensuring consistency and quality. Performance, Evaluation and Impact Define and track key performance indicators, ensuring clear alignment between communications activity and organisational goals. Lead robust evaluation of campaigns, measuring effectiveness and impact. Use insight and data to drive continuous improvement and inform strategic decision-making. Leadership, Ways of Working and Collaboration Provide inspirational leadership to multi-disciplinary teams within a matrix environment, embedding new and effective ways of working. Build strong relationships internally to champion strategic communications and foster a campaigns mindset. Develop partnerships with key external stakeholders to maximise collaboration and impact. Exercise delegated authority effectively, ensuring decisions are informed, timely and aligned to organisational priorities. The Successful Applicant To be successful as the Head of Strategic Communications & Campaigns you must be able to evidence how you pair strategic communication expertise with exceptional political literacy by demonstrating: Significant experience leading strategic communications within the public sector, third sector, or a closely regulated environment. A proven history of designing, executing, and rigorously evaluating large-scale campaigns that delivered measurable, positive policy or positive societal outcomes. A deep understanding of stakeholders across the health sector and wider public service landscape. A natural ability to advise and align Executive Teams, CEOs, and senior political stakeholders behind a communication strategy. Comfortable diving into digital analytics, media data, and audience insights to pivot campaigns and prove engagement. Exceptional written and verbal communication skills, with a talent for translating complex subjects & insights into impactful, positive outcomes An empowering leader who loves to coach, mentor, and build positive, psychologically safe team cultures during times of change. What's on Offer Competitive salary: London: £59,756 - £ 66,251 Manchester: £56,374 - £ 62,501 Access to the Civil Service Pension Scheme. 30 days of annual leave, plus 2.5 Statutory day & Bank Holidays. Hybrid working model with 40% office-based work in London or Manchester Flexible working arrangements to support work-life balance. Access to an Employee Assistance Programme for additional support. Other additional benefits Here's how to apply: In addition to your CV, please provide a 700 word 'personal statement' (as a front cover to your CV/1 document please) evidencing how you meet 'what you bring' criteria listed in the role profile. Closing Date for applications: Monday 15th June 5pm Interview Dates: W/C 29th June 2026 Feedback: we are unable offer feedback at application stage Right to work: we can only consider candidates with the right to work in the UK, sponsorship is not available. Early closure: we may close the advert early if we receive a high volume of applications. Job summary Job function Marketing & Agency Subsector Public Sector & Not-For-Profit Sector Public Sector Location London Contract type Permanent Consultant name Elizabeth Woodforde Consultant phone Job reference JN-507
Chief Technology & Operations Officer (CTOO) / Technology & Operations Director Location: Coventry (Hybrid) Salary: 80,000- 100,000 DOE Please note: Sponsorship is not available for this position. Join a Growing Technology Business Where You Can Truly Make an Impact We're partnering with an ambitious and growing technology company looking for a commercially minded, hands-on technology leader to take ownership of both software delivery and IT operations across the business. This is a rare opportunity to join a smaller organisation where your influence will genuinely shape the future direction of technology, operations, delivery, and customer outcomes. You'll work closely with the executive team, helping drive strategic decisions while remaining close enough to the technology to guide teams, solve problems, and improve delivery standards. We're looking for someone who enjoys building structure in fast-paced environments, thrives on solving operational challenges, and still has the technical depth to engage with engineering teams and architecture decisions when required. The Role As CTOO / Technology & Operations Director, you'll oversee the operational effectiveness of software development, infrastructure, and technical services across the organisation's application estate. You'll act as the bridge between commercial teams, customers, developers, and IT services - ensuring priorities are aligned, delivery remains controlled, and systems stay secure, stable, and scalable. This role combines strategic leadership with practical execution. You'll be expected to roll your sleeves up when needed, support critical decision-making, and help teams deliver effectively with limited resources. Key Responsibilities Technology & Operational Leadership Lead the development and IT services functions across the business Ensure applications and platforms are delivered, maintained, and supported effectively Drive operational stability, resilience, and continuous improvement Balance long-term strategy with day-to-day execution Hands-On Technical Leadership Provide guidance across software delivery, infrastructure, DevOps, and architecture Support teams with technical decision-making and delivery planning Maintain oversight of cloud infrastructure, databases, environments, and security controls Act as a senior escalation point during incidents or critical operational issues Executive Delivery & Prioritisation Translate executive and customer requirements into achievable delivery plans Manage competing priorities across development and IT operations Clearly communicate risks, trade-offs, and delivery expectations Cross-Functional Collaboration Work closely with sales, commercial, product, and operational teams Support customer-facing technical discussions and solution planning Improve collaboration between technical and non-technical stakeholders Governance, Security & Compliance Ensure strong governance, policies, and operational procedures are in place Support ISO9001 / ISO27001 aligned processes and customer audit requirements Maintain focus on GDPR, cybersecurity, resilience, and risk management What We're Looking For Essential Experience Proven leadership across software engineering and IT operations/infrastructure Experience working in smaller or growing businesses where adaptability is key Strong hands-on technical understanding with the ability to engage at engineering level Experience managing software delivery, technical operations, and cross-functional teams Strong understanding of Agile delivery, DevOps, CI/CD, and modern software practices Experience with cloud platforms such as AWS, Azure, or GCP Knowledge of databases including MS SQL and/or Oracle Experience managing incidents, operational risk, and technical escalations Desirable Background Computer Science, Engineering, or similar technical background Experience with architecture or solution design Exposure to sectors such as Construction, Utilities, Retail, Logistics, Manufacturing, Insurance, or B2B technology services Personal Attributes Commercially aware and pragmatic Calm under pressure with strong problem-solving ability Comfortable making decisions and driving accountability Able to communicate effectively with both technical teams and senior stakeholders Hands-on, approachable, and delivery focused What Success Looks Like Within your first 6-12 months, you'll have: Improved operational stability and delivery visibility Established clearer prioritisation across development and IT services Strengthened collaboration between technical and commercial teams Improved governance, documentation, and compliance readiness Built empowered teams with strong accountability and ownership Package 80,000- 100,000 salary depending on experience Hybrid working model Opportunity to shape technology strategy within a growing business High level of ownership and autonomy Collaborative and fast-moving environment where your contribution matters
Jun 13, 2026
Full time
Chief Technology & Operations Officer (CTOO) / Technology & Operations Director Location: Coventry (Hybrid) Salary: 80,000- 100,000 DOE Please note: Sponsorship is not available for this position. Join a Growing Technology Business Where You Can Truly Make an Impact We're partnering with an ambitious and growing technology company looking for a commercially minded, hands-on technology leader to take ownership of both software delivery and IT operations across the business. This is a rare opportunity to join a smaller organisation where your influence will genuinely shape the future direction of technology, operations, delivery, and customer outcomes. You'll work closely with the executive team, helping drive strategic decisions while remaining close enough to the technology to guide teams, solve problems, and improve delivery standards. We're looking for someone who enjoys building structure in fast-paced environments, thrives on solving operational challenges, and still has the technical depth to engage with engineering teams and architecture decisions when required. The Role As CTOO / Technology & Operations Director, you'll oversee the operational effectiveness of software development, infrastructure, and technical services across the organisation's application estate. You'll act as the bridge between commercial teams, customers, developers, and IT services - ensuring priorities are aligned, delivery remains controlled, and systems stay secure, stable, and scalable. This role combines strategic leadership with practical execution. You'll be expected to roll your sleeves up when needed, support critical decision-making, and help teams deliver effectively with limited resources. Key Responsibilities Technology & Operational Leadership Lead the development and IT services functions across the business Ensure applications and platforms are delivered, maintained, and supported effectively Drive operational stability, resilience, and continuous improvement Balance long-term strategy with day-to-day execution Hands-On Technical Leadership Provide guidance across software delivery, infrastructure, DevOps, and architecture Support teams with technical decision-making and delivery planning Maintain oversight of cloud infrastructure, databases, environments, and security controls Act as a senior escalation point during incidents or critical operational issues Executive Delivery & Prioritisation Translate executive and customer requirements into achievable delivery plans Manage competing priorities across development and IT operations Clearly communicate risks, trade-offs, and delivery expectations Cross-Functional Collaboration Work closely with sales, commercial, product, and operational teams Support customer-facing technical discussions and solution planning Improve collaboration between technical and non-technical stakeholders Governance, Security & Compliance Ensure strong governance, policies, and operational procedures are in place Support ISO9001 / ISO27001 aligned processes and customer audit requirements Maintain focus on GDPR, cybersecurity, resilience, and risk management What We're Looking For Essential Experience Proven leadership across software engineering and IT operations/infrastructure Experience working in smaller or growing businesses where adaptability is key Strong hands-on technical understanding with the ability to engage at engineering level Experience managing software delivery, technical operations, and cross-functional teams Strong understanding of Agile delivery, DevOps, CI/CD, and modern software practices Experience with cloud platforms such as AWS, Azure, or GCP Knowledge of databases including MS SQL and/or Oracle Experience managing incidents, operational risk, and technical escalations Desirable Background Computer Science, Engineering, or similar technical background Experience with architecture or solution design Exposure to sectors such as Construction, Utilities, Retail, Logistics, Manufacturing, Insurance, or B2B technology services Personal Attributes Commercially aware and pragmatic Calm under pressure with strong problem-solving ability Comfortable making decisions and driving accountability Able to communicate effectively with both technical teams and senior stakeholders Hands-on, approachable, and delivery focused What Success Looks Like Within your first 6-12 months, you'll have: Improved operational stability and delivery visibility Established clearer prioritisation across development and IT services Strengthened collaboration between technical and commercial teams Improved governance, documentation, and compliance readiness Built empowered teams with strong accountability and ownership Package 80,000- 100,000 salary depending on experience Hybrid working model Opportunity to shape technology strategy within a growing business High level of ownership and autonomy Collaborative and fast-moving environment where your contribution matters
Are you a visionary leader ready to shape the future of a national charity supporting people with hearing and sight loss, as they look for their next Chief Executive Officer? Location: Hybrid, working from Birmingham office 3 days per week Salary: £90k Contract: Permanent, full time 37 hours per week We are looking for a Chief Executive Officer for this national charity supporting people who are deaf, hard of hearing, sight impaired, severely sight impaired, and those with dual sensory loss. They work alongside clients, their families, and carers to ensure they can access the opportunities, services, and information that matter most. We are seeking a strategic, values driven CEO to lead the organisation into its next chapter. This is a hands-on leadership role and you will shape strategy, drive operational excellence, and ensure this organisation continues to grow its impact, reputation, and financial sustainability. View this page in BSL by pasting this link into your browser: What you will do Provide visible leadership to the organisation, inspiring and motivating a multi-disciplinary team while fostering a high performing, inclusive, and collaborative culture. Translate strategy into action, delivering operational priorities and ensuring services meet the highest standards. Take responsibility for financial stability, new business, fundraising, and income generation, and embedding a sustainable funding model Act as the public face of this charity, influencing the national conversation on sensory impairments, building partnerships, and engaging stakeholders across sectors Lead governance, risk management, compliance, safeguarding, and data protection, reporting to the Board and supporting trustees in their responsibilities. Who we're looking for Proven senior leadership experience in the not-for-profit, social, or private sectors, with a track record of delivering strategy, growth, and change Commercial acumen, with experience securing funding, generating income growth, and managing budgets Skilled at partnership building, stakeholder engagement, and influencing policy or national agendas Experienced at Board level and able to lead and motivate teams while fostering a strong organisational culture Familiarity with working with people with a sensory impairment, those with disabilities or vulnerable adults Credible, confident, and collaborative, with the courage to make bold decisions and the energy to drive innovation Additional Considerations Full time role, requirement to be Midlands-based (Birmingham) typically 3 days per week Commitment to equity, diversity, and inclusion, wellbeing, and sustainable practices This is an opportunity to lead a respected, impactful organisation where your leadership, vision, and energy will make a real difference in people's lives. How to apply Please send a copy of your profile or CV to Amelia Lee at Charity People, as the first step. If your experience matches what we're looking for, we'll be in touch with further information on how to make your formal application. Deadline : 9am on Thursday 25th June Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Jun 13, 2026
Full time
Are you a visionary leader ready to shape the future of a national charity supporting people with hearing and sight loss, as they look for their next Chief Executive Officer? Location: Hybrid, working from Birmingham office 3 days per week Salary: £90k Contract: Permanent, full time 37 hours per week We are looking for a Chief Executive Officer for this national charity supporting people who are deaf, hard of hearing, sight impaired, severely sight impaired, and those with dual sensory loss. They work alongside clients, their families, and carers to ensure they can access the opportunities, services, and information that matter most. We are seeking a strategic, values driven CEO to lead the organisation into its next chapter. This is a hands-on leadership role and you will shape strategy, drive operational excellence, and ensure this organisation continues to grow its impact, reputation, and financial sustainability. View this page in BSL by pasting this link into your browser: What you will do Provide visible leadership to the organisation, inspiring and motivating a multi-disciplinary team while fostering a high performing, inclusive, and collaborative culture. Translate strategy into action, delivering operational priorities and ensuring services meet the highest standards. Take responsibility for financial stability, new business, fundraising, and income generation, and embedding a sustainable funding model Act as the public face of this charity, influencing the national conversation on sensory impairments, building partnerships, and engaging stakeholders across sectors Lead governance, risk management, compliance, safeguarding, and data protection, reporting to the Board and supporting trustees in their responsibilities. Who we're looking for Proven senior leadership experience in the not-for-profit, social, or private sectors, with a track record of delivering strategy, growth, and change Commercial acumen, with experience securing funding, generating income growth, and managing budgets Skilled at partnership building, stakeholder engagement, and influencing policy or national agendas Experienced at Board level and able to lead and motivate teams while fostering a strong organisational culture Familiarity with working with people with a sensory impairment, those with disabilities or vulnerable adults Credible, confident, and collaborative, with the courage to make bold decisions and the energy to drive innovation Additional Considerations Full time role, requirement to be Midlands-based (Birmingham) typically 3 days per week Commitment to equity, diversity, and inclusion, wellbeing, and sustainable practices This is an opportunity to lead a respected, impactful organisation where your leadership, vision, and energy will make a real difference in people's lives. How to apply Please send a copy of your profile or CV to Amelia Lee at Charity People, as the first step. If your experience matches what we're looking for, we'll be in touch with further information on how to make your formal application. Deadline : 9am on Thursday 25th June Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
