23 jobs found

Rewards and Benefits on offer: You will only be working Monday to Friday, and from the hours of 09:00 - 19:00 . Though only 8-hour shifts. You will also be required to work every other Saturday, from 09:00 - 13:00. A permanent contract from day one. Working with a friendly customer base. Superb team culture - everyone is very friendly, warm, and welcoming. An excellent training programme for the first 4 weeks. Option for hybrid working, following successful completion of probation/training period. Newcastle based offices. Car Parking facilities onsite. 25 days holidays + bank holidays increasing to 28 after 5 years Cycle to work scheme Free Flu Jabs around flu season for those that wish to have them Metro pass season ticket loan EAP - Employee Assistance Programme Company Pension Scheme A very secure, very well-established employer, with long term career progression. Your New Career Opportunity: MTrec Commercial is proudly representing our incredibly prestigious award-winning Newcastle based client with their plans for growth and expansion, for their state-of-the-art Customer Service operation. They are now looking to recruit a permanent Customer Service Advisor as soon as possible to join their highly trained team and to work in an unbelievable office environment. If you have a background in customer services and you can provide a great customer experience, please apply for an immediate response. You must be IT literate, experienced in dealing with customers in a professional manner and be able to also respond to customer service calls and emails. You will be joining a truly expanding and dynamic company, a superb team-based culture, and huge opportunities to progress and advance your career. The company are looking for committed and hard-working customer service orientated individuals who are looking for a long-term permanent job opportunity. The job you will be doing: Managing inbound telephone calls from clients and prospective clients. Offering appropriate quotations to customers using relevant procedures and systems. Relaying this information to the client in a durable and understandable medium. Responding to customer emails. Assisting with technical queries. Competent/compliant knowledge of all products and services offered to both commercial and retail customers ensuring all sales/files are processed in a compliant manner. First line response to incoming calls Accurately and speedily set up new claims Accurate recording allowing speedy closure and optimum settlement in accordance with targets and statutory limits. Professional handling of calls to ascertain liability and move forward in a positive manner. Record all relevant information to reduce potential costs and identify indemnity concerns. Makes outbound calls when appropriate Applies relevant notes to claims so that the next handler is fully aware of salient points of claim. Accurately setting up of new claims with all preliminary tasks completed. Proactively manages third party captures. Communicates with brokers where necessary. About you: Experience within a customer service type background - ideally, we are looking for someone who has worked in an office-based setting and received inbound calls. This could be from any office type environment; the business sector is completely open. An essential requirement is being able to demonstrate good longevity and tenure in your job roles. Confident telephone manner and to be able to present to your customers in a clear and concise manner. Strong spoken and written communication skills. You must be IT iterate and be able to provide a customer service response via emails where required. Key qualities to possess for the role are a positive, friendly and customer orientated attitude High attention to detail Strong time management and organisational skills A pro-active attitude with a self-starter attitude You will be looking for a long-term career move

An Established, independent Commercial Insurance Broker seeks an experienced Claims Handler to take a lead role in managing their commercial claims form first notification through to final settlement. Working as a Senior Commercial Claims Handler, you will provide an efficient service to commercial clients, ensuring that they receive a prompt and fair claims settlement which encourages them to rem click apply for full job details

Do you enjoy making sense of complex claims information and working with partners to get things right? This role suits someone with commercial claims experience who wants to build experience in reinsurance claims and make a real difference in UK Commercial Lines (Global Corporate Speciality). A bit about the job This role exists to ensure reinsurance claims within hybrid MGA fronting arrangements ar click apply for full job details

Claims Handler - Commercial Lines - Bolton Are you ready to work for one of the most progressive independent Insurers Brokerages in the North West? This multi award-winning, independent Insurance Broker is a one of the true success stories of the industry across the region being wildly recognised not only for their industry achievements but also for their outstanding contributions to the local comm click apply for full job details

Commercial Account Handler Mansfield Hybrid Working (after probation) Independent Insurance Broker £28-38,000 Are you an experienced Commercial Account Handler looking for a role where you'll be genuinely valued and given the opportunity to build long-term relationships with clients? We are currently working with a highly regarded independent Insurance Broker in Mansfield who are looking to strengthen their team with the appointment of a Commercial Account Handler. This is a fantastic opportunity to join a business that has built an excellent reputation for delivering outstanding service and tailored insurance solutions to both commercial and personal clients. Unlike many larger corporate brokers, they pride themselves on offering a personal approach, both to their clients and their employees. The Opportunity As a Commercial Account Handler, you'll be responsible for managing a portfolio of commercial clients, providing first-class service and technical support across a wide range of insurance products. You'll be working closely with clients, insurers and colleagues to ensure policies are administered efficiently and that clients receive the advice and support they need throughout the policy lifecycle. Your duties will include: Managing day-to-day client enquiries Processing mid-term adjustments and policy amendments Preparing and negotiating commercial renewals Obtaining and comparing quotations from insurers Producing policy documentation and ensuring records are maintained accurately Supporting clients with claims-related enquiries Building and maintaining strong client relationships Ensuring all work is completed in line with FCA and company compliance standards About You To be considered for this role, you'll need previous experience working within a commercial insurance broking environment and be comfortable managing your own portfolio of clients. We're particularly interested in speaking with individuals who have: Strong commercial insurance knowledge Experience handling renewals and general account management responsibilities Excellent customer service and relationship-building skills Strong organisational skills and attention to detail Experience using broking systems and CRM platforms The ability to work effectively both independently and as part of a team Progress towards Cert CII qualifications would be advantageous, although it is not essential. Why Join This Broker? This is a business that genuinely values its people and has created a supportive, close-knit working environment where everyone plays an important role. You'll benefit from: Hybrid working arrangements after probation (6 months) A friendly and collaborative team culture A varied portfolio of commercial clients Opportunities to further develop your technical knowledge Long-term career prospects within a growing independent brokerage The chance to work for a business that prioritises client relationships over call volumes and targets If you're looking to join a broker where quality service still matters and where you can make a genuine difference to your clients, we'd love to hear from you. Interested? For a confidential discussion about this opportunity, please contact Lesley at CKB Recruitment.

Full job description SME Claims Handler - Part Time (Hours to Suit) - 100% Remote Working Our client is hiring a Commercial Claims Handler to manage a portfolio of low to medium complexity SME Commercial Property & Liability claims. You will deliver fair, timely outcomes while learning key technical skills such as coverage assessment and negotiation, supported by structured training, coaching, and quality assurance. Skills and Experience: Essential Claims investigation and assessment Policy coverage interpretation - Understanding of Policy wordings / Endorsements / Conditions / Exclusions etc UK SME Property & Casualty Claims Fraud detection Complaint handling Insurer & Broker relationship management Desirable: Capability to spot claim trends Process loss ratios Cert CII A minimum 2 years handling Property & Liability Claims essential To find out more information about this opportunity, please click apply, or contact us directly to discuss in more detail. Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. A copy of our D&I policy can be made available upon request.

Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll be at the heart of the Broker's claims service, delivering confident, proactive support to Commercial clients and their claims. They handle all types of Commercial Insurance, and their client base spans Property, Motor/Fleet, EL, PL, PI, Cyber, D&O. You will also be able to attend renewal meetings with your Account Executives, and the occasional quarterly Claims meetings. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image

Claims Team Manager Are you an experienced claims professional with strong leadership skills looking for a new opportunity? Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and experienced individuals to join them as a Claims Team Manager in Bristol City Centre. You will be responsible for the line management of a team of Claims Handlers, Senior Claims Handlers and Technical Claims Handlers, managing resources and capacity. Benefits and Package for a Claims Team Manager: Salary: Competitive Hours: 35 hours per week, 9.30am - 5.30pm Contract Type: Permanent Location: Bristol City Centre, with occasional travel to the London office Supportive and encouraging team Working for a large and highly respected firm Workplace pension Generous annual leave allowance Key Responsibilities of a Claims Team Manager: Leading and managing a team of Claims Handlers, Senior and Technical Claims Handlers Managing workload, resources and capacity across the team Acting as a key contact for insurer clients and managing client relationships Ensuring compliance with SLAs, KPIs and Delegated Authority arrangements Overseeing MI quality, reporting and case management standards Delivering coaching, training and technical support to the team Conducting audits and ensuring quality assurance standards are met Identifying trends, managing risk and escalating issues where appropriate Preparing and chairing stakeholder meetings Driving continuous improvement across processes and service delivery Key Skills and Experience of a Claims Team Manager: Minimum of 10, ideally 15 years of experience in claims with technical expertise Proven line management or team leadership experience Strong experience working with insurer clients and building strong relationships Strong understanding of claims processes, policies and procedures Commercial, proactive and client-focused approach Ability to manage performance, deadlines and competing priorities Experience improving processes and driving operational efficiency Commitment to collaborative and inclusive team culture Professional indemnity experience desirable If you are interested in this position and have the relevant skills and experience, please apply now. Red Recruitment (Agency).

Claims Manager - Bristol (Full Time) (Award-winning firm - Competitive Salary) Role Overview A senior leadership opportunity within an award-winning organisation, overseeing a high-performing professional indemnity claims function. As Claims Manager, you will provide strategic direction, operational oversight and technical leadership across a team of Claims Handlers, Senior Handlers and Technical Specialists. You will play a pivotal role in shaping team capability, strengthening insurer relationships and ensuring the delivery of a market-leading delegated authority claims service. The position is based in Bristol. Key Responsibilities Strategic team leadership - driving performance, capability and engagement across a multi-level claims team. Client relationship ownership - acting as a senior point of contact for insurer partners, ensuring a collaborative and solutions-focused approach. Operational excellence - ensuring consistent compliance with SLAs, KPIs and delegated authority frameworks. Technical governance - overseeing file quality, technical accuracy and adherence to best practice. Management information oversight - ensuring the integrity of MI and reporting across the account, including liaison with internal administration teams. Capability development - delivering technical training, coaching and mentoring to enhance expertise across the department. Risk and trend analysis - identifying emerging issues and escalating insights to senior leadership and insurer clients. Stakeholder engagement - preparing for and chairing key meetings, representing the claims function with professionalism and authority. Continuous improvement - evaluating and enhancing processes, procedures and operational workflows. Experience & Expertise Extensive technical claims experience, ideally within professional indemnity or complex commercial lines. Strong understanding of relevant legislation, policy wordings and claims methodologies. Proven leadership experience, with the ability to inspire, develop and manage a multi-disciplinary team. Demonstrated success in building and maintaining insurer and stakeholder relationships. Commercially astute, with the ability to balance technical rigour with operational efficiency. A collaborative, inclusive leadership style aligned with a high-performance culture. Why This Role Stands Out Join an award-winning, nationally recognised firm with a strong reputation in insurance and claims. Lead a growing team with genuine influence over culture, performance and future strategy. Benefit from a very competitive salary and a comprehensive benefits package supporting wellbeing, flexibility and professional development. Please click on apply or call Lucy at Pertemps Bristol for a confidential chat about the role.

Claims Handler - Bristol (Full Time) About the Role Join a growing claims team handling pre-litigated matters from first notification through to resolution. You'll manage your own caseload, support insured professionals, and work closely with insurers to deliver a high-quality, efficient claims service. Key Responsibilities Manage a varied caseload, reviewing cover, investigating claims and advising insureds. Negotiate settlements within delegated authority. Support insured professionals in responding to complaints and claims. Meet SLA and KPI standards for both internal and insurer requirements. Maintain accurate case records on the case management system. Prepare reports for insurer clients. Identify trends and risks and escalate where needed. What You'll Bring Claims handling experience with good technical understanding. Confident communication and relationship-building skills. A proactive, commercial approach with the ability to prioritise effectively. A collaborative mindset and commitment to high-quality service delivery. Strong attention to detail and confidence using case management systems. Location Based in Central Bristol within easy reach of the train and bus links. This is a hybrid role where you can work 3 days remotely, and required to work 2 days in the office. Culture & Benefits You'll join a supportive, inclusive team that values diverse thinking and flexible working. A comprehensive benefits package is included, covering wellbeing, financial rewards, work-life balance and professional development. A competitive salary is on offer for the role. Please click on apply, or contact Lucy at Pertemps for a confidential chat about the role.

Claims Handler - Commercial Lines - Bolton Are you ready to work for one of the most progressive independent Insurers Brokerages in the North West? This multi award-winning, independent Insurance Broker is a one of the true success stories of the industry across the region being wildly recognised not only for their industry achievements but also for their outstanding contributions to the local community, young people and DE&I. They operate one of the leading specialist schemes in the country, in addition to supporting a wide range of commercial clients across the North West. They have enjoyed consistent organic growth alongside strategic acquisitions and are looking to further enhance their team with the addition of an Commercial Claims Handler The Role As a key member of the Claims Team, you'll manage commercial and personal lines claims from first notification to settlement, ensuring every client receives clear, proactive, and professional support throughout the process. You'll work across a variety of claim types including Property, Employers and Public Liability, Professional Indemnity, Directors & Officers, Motor Fleet, Cyber and more, negotiating fair outcomes and strengthening the company's reputation for excellence. Key Responsibilities Manage claims from start to finish, providing expert guidance and delivering outstanding service at every stage. Assess coverage and liability across multiple policy types, ensuring timely and accurate resolution. Liaise effectively with clients, insurers, adjusters, and solicitors to achieve the best possible outcomes. Conduct investigations, gather evidence, and negotiate settlements with professionalism and confidence. Maintain accurate records, adhere to FCA guidelines, and manage a proactive diary system for efficient follow-up. Prepare clear, insightful claims reports for Account Executives and management. Stay informed on industry, regulatory, and market developments to continuously improve claims handling standards. Support innovation and efficiency through collaboration with colleagues and the wider business. About You We're looking for someone who combines technical expertise with empathy, professionalism, and a genuine passion for client service. You'll bring: Minimum 3 years' experience in Commercial Insurance Claims handling is essential. Strong understanding of commercial insurance policies, coverage types, and claims procedures - Employers and Public Liability claims experience is required. Excellent communication, negotiation, and analytical skills. Accuracy, attention to detail, and the ability to work to tight deadlines. Proficiency in Microsoft Word, Excel, Outlook. What's on Offer Competitive salary and benefits package 25 days annual leave , plus additional time off at Christmas Employer-matched pension contribution Life Assurance Private Medical Cover CII qualification support and ongoing professional development Regular training and learning opportunities Employee Assistance Programme As an independent broker with a reputation for excellence, the organisation combines decades of experience with a personal approach that puts clients first. You'll be part of a knowledgeable, collaborative team where your expertise genuinely makes a difference and your professional growth is supported.

Claims Handler Red Recruitment is recruiting Claims Handlers in Bristol to join our client, an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and commercially driven individuals to join their team. The salary for this position is based on experience but very competitive and is a full-time, permanent position. Benefits and Package for a Claims Handler: Salary: Competitive (depending on experience) Hours: 35 hours per week 9.30am - 5.30pm Contract Type: Permanent Location: Bristol Supportive and encouraging team Working for a large and highly respected firm Workplace pension Generous annual leave allowance Key Responsibilities of a Claims Handler: Responding to claims and reporting to Insurers where necessary (including identifying, investigating, and reporting potential issues) Being responsible for a technical and efficient delivery of service Assisting Insurers to respond appropriately to complaints and claims Negotiating settlement of claims within the delegated authority Understanding the internal SLA's and KPI's of the team to ensure adherence to these standards Identifying trends and escalating risk information to the Head of Claims and Insurers Maintaining and ensuring the completeness, accuracy, quality and integrity of data Key Skills and Experience of a Claims Handler: You ideally will have a strong grounding in claims including technical knowledge and experience You should be able to build internal relationships and understand the expertise across the firm Having a commercial, committed and proactive approach is required You will need to be able to interact with clients, intermediaries and suppliers to build effective, collaborative working relationships based on trust Being committed to being a part of a supportive, inclusive and collaborative firm is required If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Claims Handler Red Recruitment is recruiting Claims Handlers in Bristol to join our client, an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and commercially driven individuals to join their team. The salary for this position is based on experience but very competitive and is a full-time, permanent position. Benefits and Package for a Claims Handler: Salary: Competitive (depending on experience) Hours: 35 hours per week 9.30am - 5.30pm Contract Type: Permanent Location: Bristol Supportive and encouraging team Working for a large and highly respected firm Workplace pension Generous annual leave allowance Key Responsibilities of a Claims Handler: Responding to claims and reporting to Insurers where necessary (including identifying, investigating, and reporting potential issues) Being responsible for a technical and efficient delivery of service Assisting Insurers to respond appropriately to complaints and claims Negotiating settlement of claims within the delegated authority Understanding the internal SLA's and KPI's of the team to ensure adherence to these standards Identifying trends and escalating risk information to the Head of Claims and Insurers Maintaining and ensuring the completeness, accuracy, quality and integrity of data Key Skills and Experience of a Claims Handler: You ideally will have a strong grounding in claims including technical knowledge and experience You should be able to build internal relationships and understand the expertise across the firm Having a commercial, committed and proactive approach is required You will need to be able to interact with clients, intermediaries and suppliers to build effective, collaborative working relationships based on trust Being committed to being a part of a supportive, inclusive and collaborative firm is required If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Scheme Manager Are you an experienced claims professional with strong leadership skills looking for a new opportunity? Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and experienced individuals to join them as a Scheme Manager in Bristol City Centre. You will be responsible for the line management of a team of Claims Handlers, Senior Claims Handlers and Technical Claims Handlers, managing resources and capacity. Benefits and Package for a Scheme Manager: Salary: Competitive Hours: 35 hours per week, 9.30am - 5.30pm Contract Type: Permanent Location: Bristol City Centre, with occasional travel to the London office Supportive and encouraging team Working for a large and highly respected firm Workplace pension Generous annual leave allowance Key Responsibilities of a Scheme Manager: Leading and managing a team of Claims Handlers, Senior and Technical Claims Handlers Managing workload, resources and capacity across the team Acting as a key contact for insurer clients and managing client relationships Ensuring compliance with SLAs, KPIs and Delegated Authority arrangements Overseeing MI quality, reporting and case management standards Delivering coaching, training and technical support to the team Conducting audits and ensuring quality assurance standards are met Identifying trends, managing risk and escalating issues where appropriate Preparing and chairing stakeholder meetings Driving continuous improvement across processes and service delivery Key Skills and Experience of a Scheme Manager: Minimum of 10, ideally 15 years of experience in claims with technical expertise Proven line management or team leadership experience Strong experience working with insurer clients and building strong relationships Strong understanding of claims processes, policies and procedures Commercial, proactive and client-focused approach Ability to manage performance, deadlines and competing priorities Experience improving processes and driving operational efficiency Commitment to collaborative and inclusive team culture Professional indemnity experience desirable If you are interested in this position and have the relevant skills and experience, please apply now. Red Recruitment (Agency).

Commercial Account Manager Salary: £40-50k + Bonus + Excellent Benefits Location: London (City) with Hybrid Working Available Are you an experienced Commercial Account Handler looking for something more than a traditional servicing role? Do you enjoy the technical side of commercial insurance but want greater involvement with clients, relationship management and becoming a trusted adviser to businesses? If so, this could be the perfect next step in your career. We're working with a growing and highly respected insurance broker that is looking to appoint a Commercial Account Manager to join its expanding Commercial Division. This is a unique opportunity that sits between a Commercial Account Handler and an Account Executive role, offering the best of both worlds. You'll continue to utilise your technical insurance knowledge whilst gaining greater exposure to client-facing responsibilities, helping businesses navigate their insurance programmes and becoming a key point of contact for a portfolio of clients. The Opportunity You'll be responsible for managing and servicing a varied portfolio of commercial clients, ensuring they receive a first-class service throughout the year. Your responsibilities will include: Managing renewals from start to finish Negotiating terms and premiums with insurers Arranging and amending cover Handling client queries and claims support Providing technical insurance advice and guidance Attending client meetings and renewal presentations Developing strong relationships with business owners and decision-makers Supporting complex placements alongside senior colleagues Identifying opportunities to strengthen and broaden client relationships This is an excellent opportunity for someone who wants to move closer to an Account Executive position without the pressure of a heavily sales-focused new business role. About You We're keen to speak with experienced Commercial Insurance professionals who have a strong technical grounding and enjoy building relationships with clients. You may currently be working as a: Commercial Account Handler Senior Account Handler Client Manager Commercial Insurance Broker Account Manager To be successful, you'll ideally have: Several years' experience managing commercial insurance clients Strong knowledge across a range of commercial insurance products Experience dealing directly with insurers and clients Excellent communication and relationship-building skills Confidence attending client meetings and discussing insurance requirements A proactive and consultative approach to client service Exposure to products such as Commercial Combined, Property, Liability, Motor Fleet, Construction, Cyber and Professional Indemnity would be highly advantageous. What's in it for You? A genuine career development opportunity Pension, death in service, Private Healthcare, 25 days leave + BH's, Free gym access, free pilates classes, commission free insurance products for Home, Motor and Travel Insurance. The chance to bridge the gap between Account Handling and Account Executive responsibilities A supportive and collaborative environment Exposure to a broad and varied client portfolio Hybrid working (Monday and Friday from home) Long-term progression as the business continues to grow If you're looking for a role that offers more client interaction, greater responsibility and a clear path for future development, we'd love to hear from you. For a confidential discussion and full details, apply today or contact Kieran at CKB Recruitment.

Technical Claims Handler Are you an experienced Technical Claims Handler with an indemnity background looking for a new position within a legal firm? Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and experienced individuals to join them as a Technical Claims Handler in Bristol City Centre. Benefits and Package for a Technical Claims Handler: Salary: Competitive Hours: 35 hours per week, 9.30am - 5.30pm Contract Type: Permanent Location: Bristol City Centre Supportive and encouraging team Working for a large and highly respected firm Workplace pension Generous annual leave allowance Key Responsibilities of a Technical Claims Handler: Handling complex technical claims cases Acting as a subject matter expert across the business Providing technical and legislative claims expertise and knowledge Instructing and collaborating with claims partners, such as brokers, lawyers, investigators and assessors Developing and managing relationships with claims partners, updating existing processes, and creating new ones Key Skills and Experience of a Technical Claims Handler: You ideally will have a strong grounding in claims including technical knowledge and experience You should be able to build internal relationships and understand the expertise across the firm Having a commercial, committed and proactive approach is required You will need to be able to interact with clients, intermediaries and suppliers to build effective, collaborative working relationships based on trust Being committed to being a part of a supportive, inclusive and collaborative firm is required If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Are you open to hearing about a new opportunity for a Construction Broker, Account Executive? The role works in client relationship management, service and retention through broking, claims management, negotiation, underwriting, risk engineer and loss adjuster relationship management. Our broker client is looking for someone with construction experience (Owner Controlled Insurance Programmes) however, they would also consider someone who has a good working knowledge of Construction placements but has also been involved in a hybrid role placing both Real Estate property portfolios along with OCIPS. Experience with commercial and residential builds for property developers and investors, building contractors, project managers, architects. Mainly single project OCIPs (Owner Controlled Insurance Programmes) The role is to support the main SAE on Construction broking so would suit someone who wants to step up from an Account Handler to an AE or a current AE. Salary up to 60K potential for more depending on experience. Please contact me for further details and company benefits.

Our client is a successful and renowned insurance broker with a hunger for development. They deal with all types of general insurance and are passionate about providing a professional service with a personal touch. They are going through an exciting time of development making this a superb time to join. In terms of their staff, they require experienced and knowledgeable insurance professionals who enjoy having the opportunity to express themselves and develop. We are seeking an Account Handler to join the organisation, based near Reading. This is a full time permanent post, attracting a salary dependent on experience and qualifications. The company also offer a hybrid working policy with only 2 days being in the office a week. The Role The purpose of the role is to provide a dedicated support to a team of Account Executives and deliver a quality service to new and existing customers. The main duties include Provide appropriate advice on suitable policies and risk management Processing of and negotiating with clients and underwriters on new business and renewals Issuing of relevant documentation, ensuring it is accurate and compliant Assisting in the handling of claims Supporting the Account Executives Providing exceptional service to customers and building strong, long-term relationships The successful candidate must have; Experience in dealing with Commercial Insurance (3 years experience preferred) Excellent administrative skills and background Working knowledge of the current insurance market Excellent customer service skills Proven track record of retention Passion for customer services and professionalism Excellent communication skills Knowledge of FCA, DPA etc. In return you can expect a fun working environment, competitive package and future career opportunities. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.

Due to expansion, out client is looking to recruit a Building Surveyor to project manage domestic and commercial perils and subsidence claims from start to finish. In this role, you ll be: Visiting the insured properties and assessing the extent and cause of the damage Preparing detailed reports and estimates of the repair or replacement costs Negotiating and agreeing the settlement of claims with the insured, insurers, and contractors Managing the claims process from start to finish, ensuring a high level of customer satisfaction and compliance with industry standards and regulations Working closely with other members of the claims team, such as claims handlers, loss adjusters, and engineers To be successful in this role, you will need: A minimum of 5 years of experience in domestic insurance perils claims surveying or a related field A relevant qualification, such as BSc Hons Building Surveying, MCIOB, Assoc / MRICS, (or working towards one) A good knowledge of building construction, materials, and repair techniques