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service delivery manager
Huntek Ltd
Project Administrator
Huntek Ltd Dudley, West Midlands
About the Client Our Client is a well-established specialist within the passive fire protection industry with decades of experience delivering compliant safety solutions. They provide end-to-end services including surveying, design, installation, and ongoing maintenance. Their reputation has been built on quality, compliance, attention to detail, and delivering projects that exceed customer expectations. Working across social housing, local authority, and housing association environments, they are recognised for their commitment to safety, reliability, and customer service. Roles/Responsibilities Provide day-to-day administrative support to the Contracts Manager and wider project delivery team. Process client work orders and maintain accurate project records. Create, develop, and maintain project schedules and trackers. Coordinate appointments and maintain liaison with residents. Schedule works and communicate effectively with clients and stakeholders. Produce summary reports following surveys and project milestones. Ensure site teams receive accurate information in a timely manner. Act as a key point of contact for internal teams and clients regarding project updates and changes. Communicate project deadlines, progress updates, and requirements to customers, suppliers, subcontractors, and colleagues. Maintain project documentation including purchase orders, agreements, and correspondence. Monitor company compliance documentation, accreditations, policies, and contractor management requirements. Liaise with internal departments, subcontractors, and clients to proactively resolve project challenges. Generate and process project completion packs for submission to clients. Support the installation and management teams with additional administrative duties as required. Deliver a consistently high standard of customer service while upholding company values. Qualifications Previous experience in a Project Administrator, Office Administrator, or similar role. Experience supporting engineers, including scheduling, work progression, and daily coordination. Knowledge of Housing Association, Social Housing, or Local Authority contracts. Familiarity with Passive Fire Protection works, including fire doors, fire stopping, compartmentation, or containment. Educated to A-Level standard in English and Maths. Experience working within a fast-paced project environment. Advanced proficiency in Microsoft Office, including Outlook, Excel, and Word. Strong verbal and written communication skills. Excellent organisational skills with strong attention to detail. Ability to manage multiple priorities and meet deadlines. Self-motivated, dependable, and proactive approach to work. Strong interpersonal skills with the ability to build positive relationships with stakeholders. Ability to handle confidential information with discretion and professionalism. Benefits Competitive salary of 30,000 per annum. 21 days annual leave plus Bank Holidays. Additional annual leave entitlement based on length of service (up to 3 extra days). Company pension scheme. Free on-site parking. Company social events and team activities. Opportunity to join a respected and growing specialist organisation.
Jun 16, 2026
Full time
About the Client Our Client is a well-established specialist within the passive fire protection industry with decades of experience delivering compliant safety solutions. They provide end-to-end services including surveying, design, installation, and ongoing maintenance. Their reputation has been built on quality, compliance, attention to detail, and delivering projects that exceed customer expectations. Working across social housing, local authority, and housing association environments, they are recognised for their commitment to safety, reliability, and customer service. Roles/Responsibilities Provide day-to-day administrative support to the Contracts Manager and wider project delivery team. Process client work orders and maintain accurate project records. Create, develop, and maintain project schedules and trackers. Coordinate appointments and maintain liaison with residents. Schedule works and communicate effectively with clients and stakeholders. Produce summary reports following surveys and project milestones. Ensure site teams receive accurate information in a timely manner. Act as a key point of contact for internal teams and clients regarding project updates and changes. Communicate project deadlines, progress updates, and requirements to customers, suppliers, subcontractors, and colleagues. Maintain project documentation including purchase orders, agreements, and correspondence. Monitor company compliance documentation, accreditations, policies, and contractor management requirements. Liaise with internal departments, subcontractors, and clients to proactively resolve project challenges. Generate and process project completion packs for submission to clients. Support the installation and management teams with additional administrative duties as required. Deliver a consistently high standard of customer service while upholding company values. Qualifications Previous experience in a Project Administrator, Office Administrator, or similar role. Experience supporting engineers, including scheduling, work progression, and daily coordination. Knowledge of Housing Association, Social Housing, or Local Authority contracts. Familiarity with Passive Fire Protection works, including fire doors, fire stopping, compartmentation, or containment. Educated to A-Level standard in English and Maths. Experience working within a fast-paced project environment. Advanced proficiency in Microsoft Office, including Outlook, Excel, and Word. Strong verbal and written communication skills. Excellent organisational skills with strong attention to detail. Ability to manage multiple priorities and meet deadlines. Self-motivated, dependable, and proactive approach to work. Strong interpersonal skills with the ability to build positive relationships with stakeholders. Ability to handle confidential information with discretion and professionalism. Benefits Competitive salary of 30,000 per annum. 21 days annual leave plus Bank Holidays. Additional annual leave entitlement based on length of service (up to 3 extra days). Company pension scheme. Free on-site parking. Company social events and team activities. Opportunity to join a respected and growing specialist organisation.
Unified Comms & Audio Visual Engineer -London - contract £300-350 per day (PAYE), hybrid
McCabe & Barton
Leading Investment Management firm is seeking a highly skilled Unified Communications & Audio Visual Engineer to design, support, and enhance enterprise Unified Communications (UC) and Audio Visual (AV) platforms across the business. This role blends deep technical UC engineering capability with hands-on AV and meeting support, ensuring reliable, secure, and high-quality collaboration experiences for end users, executives, and trading environments. The successful candidate will support and evolve platforms including Cisco CUCM, WebEx (Dedicated Instance), Microsoft Teams, voice recording and enterprise AV meeting room technologies, while providing responsive meeting and event support. This role requires strong technical expertise, excellent communication skills, and a customer-focused mindset, operating within a global, distributed team. The successful candidate will be expected to attend the London office 3 days per week + 2 days WFH Key Responsibilities Unified Communications Engineering Design, configure, support, and enhance the global UC environment, ensuring high availability, performance, and security. Administer and troubleshoot Cisco Unified Communications Manager (CUCM), including dial plans, call routing, SIP integrations, upgrades, and incident resolution. Support WebEx Dedicated Instance, Microsoft Teams, and related integrations within the wider UC framework. Manage and troubleshoot CUBEs, SIP gateways, and SIP call flows. Oversee voice recording platforms (eg Redbox), ensuring regulatory compliance, data integrity, and operational reliability. Support trader turret systems (eg IPC Dealerboards), ensuring resilient communication for trading and Front Office environments. Monitor UC system performance and proactively address issues. Support and integrate Contact Center technologies (eg Webex Contact Center). Collaborate with network, security, and cyber teams to ensure secure and resilient UC services. Audio Visual & Meeting Support Provide first-line and second-line support for scheduled and on-demand meeting requests and AV incidents. Prepare, test, and support meeting rooms, including video conferencing, audio systems, and room control platforms. Coordinate and validate multi-site meetings, test calls, and complex conferencing scenarios. Provide hands-on support for executive meetings, global town halls, departmental events, and internal events. Support event planning staff with AV setup, live support, and post-event teardown. Perform diagnostics and troubleshooting for AV platforms including Crestron, Microsoft Teams Rooms, Zoom, WebEx, and other collaboration tools. Assist with installation, cabling, staging, and maintenance of AV and conferencing equipment. Maintain accurate records for incidents, requests, and resolutions via the service desk. Operational & Documentation Responsibilities Create and maintain high-quality design documentation, operational procedures, runbooks, test plans, and change documentation. Operate within an Agile delivery environment, supporting continuous improvement. Participate in on-call rotas and provide out-of-hours or weekend support where required. Assist with special projects and technology initiatives as directed by IT management. Maintain compliance with company policies, vendor standards, and software licensing requirements. Continuously develop knowledge of UC, AV, desktop, networking, and collaboration technologies. Key Skills & Experience Technical Skills Extensive experience with Cisco CUCM, including dial plans, call routing, troubleshooting, and upgrades. Strong experience with Microsoft Teams (configuration, troubleshooting, and integration). Experience with WebEx Dedicated Instance and UC platform integration. Knowledge of voice recording systems (eg Redbox) and regulatory requirements Knowledge of SIP, CUBEs, VoIP, and UC networking concepts. Experience supporting AV and meeting room technologies, including Crestron (ideally) or similar enterprise conferencing systems. Solid understanding of network protocols and basic desktop troubleshooting. Professional & Personal Skills Strong problem-solving skills with excellent attention to detail. Confident communicator, able to work effectively with end users, executives, and technical teams. Customer-focused with a friendly, professional approach. Ability to multitask and prioritise in a fast-paced environment. High sense of ownership, collaboration, and accountability. Willingness and ability to physically handle AV equipment (lifting, cabling, staging as required). Qualifications & Background Minimum 2+ years' experience in Unified Communications, AV support, or collaboration technologies. Industry certifications are desirable: CCNP Collaboration Microsoft Teams Certified AV or UC vendor certifications Working knowledge of Windows 11, Microsoft Office, and Outlook.
Jun 16, 2026
Contractor
Leading Investment Management firm is seeking a highly skilled Unified Communications & Audio Visual Engineer to design, support, and enhance enterprise Unified Communications (UC) and Audio Visual (AV) platforms across the business. This role blends deep technical UC engineering capability with hands-on AV and meeting support, ensuring reliable, secure, and high-quality collaboration experiences for end users, executives, and trading environments. The successful candidate will support and evolve platforms including Cisco CUCM, WebEx (Dedicated Instance), Microsoft Teams, voice recording and enterprise AV meeting room technologies, while providing responsive meeting and event support. This role requires strong technical expertise, excellent communication skills, and a customer-focused mindset, operating within a global, distributed team. The successful candidate will be expected to attend the London office 3 days per week + 2 days WFH Key Responsibilities Unified Communications Engineering Design, configure, support, and enhance the global UC environment, ensuring high availability, performance, and security. Administer and troubleshoot Cisco Unified Communications Manager (CUCM), including dial plans, call routing, SIP integrations, upgrades, and incident resolution. Support WebEx Dedicated Instance, Microsoft Teams, and related integrations within the wider UC framework. Manage and troubleshoot CUBEs, SIP gateways, and SIP call flows. Oversee voice recording platforms (eg Redbox), ensuring regulatory compliance, data integrity, and operational reliability. Support trader turret systems (eg IPC Dealerboards), ensuring resilient communication for trading and Front Office environments. Monitor UC system performance and proactively address issues. Support and integrate Contact Center technologies (eg Webex Contact Center). Collaborate with network, security, and cyber teams to ensure secure and resilient UC services. Audio Visual & Meeting Support Provide first-line and second-line support for scheduled and on-demand meeting requests and AV incidents. Prepare, test, and support meeting rooms, including video conferencing, audio systems, and room control platforms. Coordinate and validate multi-site meetings, test calls, and complex conferencing scenarios. Provide hands-on support for executive meetings, global town halls, departmental events, and internal events. Support event planning staff with AV setup, live support, and post-event teardown. Perform diagnostics and troubleshooting for AV platforms including Crestron, Microsoft Teams Rooms, Zoom, WebEx, and other collaboration tools. Assist with installation, cabling, staging, and maintenance of AV and conferencing equipment. Maintain accurate records for incidents, requests, and resolutions via the service desk. Operational & Documentation Responsibilities Create and maintain high-quality design documentation, operational procedures, runbooks, test plans, and change documentation. Operate within an Agile delivery environment, supporting continuous improvement. Participate in on-call rotas and provide out-of-hours or weekend support where required. Assist with special projects and technology initiatives as directed by IT management. Maintain compliance with company policies, vendor standards, and software licensing requirements. Continuously develop knowledge of UC, AV, desktop, networking, and collaboration technologies. Key Skills & Experience Technical Skills Extensive experience with Cisco CUCM, including dial plans, call routing, troubleshooting, and upgrades. Strong experience with Microsoft Teams (configuration, troubleshooting, and integration). Experience with WebEx Dedicated Instance and UC platform integration. Knowledge of voice recording systems (eg Redbox) and regulatory requirements Knowledge of SIP, CUBEs, VoIP, and UC networking concepts. Experience supporting AV and meeting room technologies, including Crestron (ideally) or similar enterprise conferencing systems. Solid understanding of network protocols and basic desktop troubleshooting. Professional & Personal Skills Strong problem-solving skills with excellent attention to detail. Confident communicator, able to work effectively with end users, executives, and technical teams. Customer-focused with a friendly, professional approach. Ability to multitask and prioritise in a fast-paced environment. High sense of ownership, collaboration, and accountability. Willingness and ability to physically handle AV equipment (lifting, cabling, staging as required). Qualifications & Background Minimum 2+ years' experience in Unified Communications, AV support, or collaboration technologies. Industry certifications are desirable: CCNP Collaboration Microsoft Teams Certified AV or UC vendor certifications Working knowledge of Windows 11, Microsoft Office, and Outlook.
Experis IT
On-Prem IAM Support Engineer
Experis IT Inverness, Highland
On-Prem IAM Support Engineer Location: Full Onsite | Inverness Duration: 30/11/2026 Total cost to Capgemini: 506 CONTRACTOR MUST BE SC ELIGIBLE OR SC CLEARED (ACTIVE) MUST BE PAYE THROUGH UMBRELLA Role Description: This role is based Onsite in Inverness 5 days per week As part of the Identity Access Management Team, you will be supporting the delivery of IAM services to ensure the right people (or systems) have the right access to the right resources at the right time, and for the right reasons. It typically covers: Identity life cycle management - creating, modifying, and removing user accounts Authentication - verifying who someone is (eg, passwords, MFA, certificates) Authorization - controlling what users are allowed to access Governance & auditing - tracking access and ensuring compliance Your role Active Directory users, groups and GPOs administration AC CS internal PKI management Microsoft Identity Manager (MIM) JML and integration support Your skills and experience Active Directory Microsoft Identity Manager (MIM) AD CS PKI Additional desirable skills and experience: Microsoft Entra ID Beyond Trust PRA and PAM Okta If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 16, 2026
Contractor
On-Prem IAM Support Engineer Location: Full Onsite | Inverness Duration: 30/11/2026 Total cost to Capgemini: 506 CONTRACTOR MUST BE SC ELIGIBLE OR SC CLEARED (ACTIVE) MUST BE PAYE THROUGH UMBRELLA Role Description: This role is based Onsite in Inverness 5 days per week As part of the Identity Access Management Team, you will be supporting the delivery of IAM services to ensure the right people (or systems) have the right access to the right resources at the right time, and for the right reasons. It typically covers: Identity life cycle management - creating, modifying, and removing user accounts Authentication - verifying who someone is (eg, passwords, MFA, certificates) Authorization - controlling what users are allowed to access Governance & auditing - tracking access and ensuring compliance Your role Active Directory users, groups and GPOs administration AC CS internal PKI management Microsoft Identity Manager (MIM) JML and integration support Your skills and experience Active Directory Microsoft Identity Manager (MIM) AD CS PKI Additional desirable skills and experience: Microsoft Entra ID Beyond Trust PRA and PAM Okta If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Adecco
Service Business Project Manager
Adecco Lincoln, Lincolnshire
Standard Service Business Project Manager Are you ready to take the next step in your career in the gas turbine industry? Our client is seeking an enthusiastic and skilled Standard Service Business Project Manager to join their dynamic team on a fixed-term contract. This is an exciting opportunity to manage key projects and drive success in a fast-paced environment! Position Details: Job Title: Standard Service Business Project Manager Contract Type: Fixed Term Contract (24 months) Hourly Rate: £20.79 - £23.39 Working Pattern: Full Time (37 hours per week) Contract Duration: 2 years Location: Lincoln, Feilden House Key Responsibilities: As the Standard Service Business Project Manager, you will be responsible for: Delivering Spare Parts and Factory Overhauls for a dedicated group of customers and the SGT fleet. Managing all contractual issues related to service lines, ensuring compliance and excellence. Coordinating technical aspects of projects and overseeing spares and overhaul products. Collaborating with internal departments to ensure projects are executed smoothly from sales handover to customer delivery. Monitoring project schedules, budgets, and stakeholder relationships to guarantee on-time delivery. Proactively identifying and resolving project issues, escalating when necessary. What We're Looking For: To excel in this role, you should have: A Degree or HND in a relevant subject. Experience in the gas turbine industry, showcasing a strong commercial or technical background. Knowledge of spares and overhauls products, commercial skills training, and SAP training. Strong project management skills, particularly in risk management and stakeholder coordination. Why Join Us? Competitive Compensation: Enjoy an attractive hourly rate, with potential for growth based on experience. Career Development: Gain invaluable experience in project management within the gas turbine sector. Collaborative Environment: Work alongside dedicated professionals who are committed to excellence and innovation. If you're ready to make an impact and advance your career in the gas turbine industry, we want to hear from you! Join our client and be a part of a team that values expertise, collaboration, and innovation. We can't wait to see what you can bring to the table! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 16, 2026
Standard Service Business Project Manager Are you ready to take the next step in your career in the gas turbine industry? Our client is seeking an enthusiastic and skilled Standard Service Business Project Manager to join their dynamic team on a fixed-term contract. This is an exciting opportunity to manage key projects and drive success in a fast-paced environment! Position Details: Job Title: Standard Service Business Project Manager Contract Type: Fixed Term Contract (24 months) Hourly Rate: £20.79 - £23.39 Working Pattern: Full Time (37 hours per week) Contract Duration: 2 years Location: Lincoln, Feilden House Key Responsibilities: As the Standard Service Business Project Manager, you will be responsible for: Delivering Spare Parts and Factory Overhauls for a dedicated group of customers and the SGT fleet. Managing all contractual issues related to service lines, ensuring compliance and excellence. Coordinating technical aspects of projects and overseeing spares and overhaul products. Collaborating with internal departments to ensure projects are executed smoothly from sales handover to customer delivery. Monitoring project schedules, budgets, and stakeholder relationships to guarantee on-time delivery. Proactively identifying and resolving project issues, escalating when necessary. What We're Looking For: To excel in this role, you should have: A Degree or HND in a relevant subject. Experience in the gas turbine industry, showcasing a strong commercial or technical background. Knowledge of spares and overhauls products, commercial skills training, and SAP training. Strong project management skills, particularly in risk management and stakeholder coordination. Why Join Us? Competitive Compensation: Enjoy an attractive hourly rate, with potential for growth based on experience. Career Development: Gain invaluable experience in project management within the gas turbine sector. Collaborative Environment: Work alongside dedicated professionals who are committed to excellence and innovation. If you're ready to make an impact and advance your career in the gas turbine industry, we want to hear from you! Join our client and be a part of a team that values expertise, collaboration, and innovation. We can't wait to see what you can bring to the table! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
scrumconnect ltd
Interaction Designer
scrumconnect ltd Swansea, West Glamorgan
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy whose work has positively influenced the lives of over 40 million UK citizens. We deliver impactful technology solutions across UK government departments, working at the forefront of user-centred design, agile delivery, and scalable digital services that genuinely make a difference. Visa sponsorship available for eligible candidates Strong focus on work-life balance with a flexible hybrid model (3 days onsite) Be part of a collaborative, multidisciplinary agile environment alongside civil servants and industry experts Based in Swansea, South Wales - three days per week on-site Key Responsibilities Support prototype design and iteration throughout the Beta phase Create and refine user journeys, page flows, and task flows based on user insights and evidence Translate research findings into practical design improvements Assist in preparing and updating prototypes using design tools Support user testing activities across multiple service areas Collaborate with user researchers, product managers, and developers Contribute to maintaining consistent design patterns and standards Participate in Agile ceremonies and iterative design processes Work with wider UCD teams to ensure a cohesive user experience Skills & Experience Essential Skills Basic experience or strong understanding of interaction design/UX design principles Ability to design user flows, wireframes, and low-to-mid fidelity prototypes Familiarity with user-centered design (UCD) practices Understanding of how to apply user research insights into design decisions Good understanding of Agile methodologies Tools & Technical Skills Experience with tools such as FigJam, Figma, or similar design tools Exposure to prototyping tools such as GOV.UK Prototype Kit or equivalent Basic understanding of web design and usability standards Communication & Collaboration Strong communication and teamwork skills Willingness to learn and take feedback constructively Ability to work effectively in cross-functional teams Preferred Qualifications Relevant degree or coursework in UX Design, Interaction Design, HCI, or related field Portfolio demonstrating design thinking and user-centered work Exposure to usability testing or research support activities Our interview process We keep things straightforward. Following an initial CV review, successful candidates will be invited to a short screening call with our recruitment team, followed by a two-stage process comprising a technical assessment and a values-based interview with the hiring team. We aim to move quickly and will keep you informed at every stage. Equal Opportunities Scrumconnect Consulting is an equal opportunities employer. We are committed to building a diverse and inclusive team and welcome applications from all backgrounds, regardless of age, disability, gender, ethnicity, religion, or sexual orientation. How to Apply Please submit your CV to see below or apply directly through this listing.
Jun 16, 2026
Full time
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy whose work has positively influenced the lives of over 40 million UK citizens. We deliver impactful technology solutions across UK government departments, working at the forefront of user-centred design, agile delivery, and scalable digital services that genuinely make a difference. Visa sponsorship available for eligible candidates Strong focus on work-life balance with a flexible hybrid model (3 days onsite) Be part of a collaborative, multidisciplinary agile environment alongside civil servants and industry experts Based in Swansea, South Wales - three days per week on-site Key Responsibilities Support prototype design and iteration throughout the Beta phase Create and refine user journeys, page flows, and task flows based on user insights and evidence Translate research findings into practical design improvements Assist in preparing and updating prototypes using design tools Support user testing activities across multiple service areas Collaborate with user researchers, product managers, and developers Contribute to maintaining consistent design patterns and standards Participate in Agile ceremonies and iterative design processes Work with wider UCD teams to ensure a cohesive user experience Skills & Experience Essential Skills Basic experience or strong understanding of interaction design/UX design principles Ability to design user flows, wireframes, and low-to-mid fidelity prototypes Familiarity with user-centered design (UCD) practices Understanding of how to apply user research insights into design decisions Good understanding of Agile methodologies Tools & Technical Skills Experience with tools such as FigJam, Figma, or similar design tools Exposure to prototyping tools such as GOV.UK Prototype Kit or equivalent Basic understanding of web design and usability standards Communication & Collaboration Strong communication and teamwork skills Willingness to learn and take feedback constructively Ability to work effectively in cross-functional teams Preferred Qualifications Relevant degree or coursework in UX Design, Interaction Design, HCI, or related field Portfolio demonstrating design thinking and user-centered work Exposure to usability testing or research support activities Our interview process We keep things straightforward. Following an initial CV review, successful candidates will be invited to a short screening call with our recruitment team, followed by a two-stage process comprising a technical assessment and a values-based interview with the hiring team. We aim to move quickly and will keep you informed at every stage. Equal Opportunities Scrumconnect Consulting is an equal opportunities employer. We are committed to building a diverse and inclusive team and welcome applications from all backgrounds, regardless of age, disability, gender, ethnicity, religion, or sexual orientation. How to Apply Please submit your CV to see below or apply directly through this listing.
Government Internal Audit Agency
People Operations Officer, People, Risk and Casework
Government Internal Audit Agency
About GIAA GIAA is an executive agency of His Majesty's Treasury and is the majority delivery agent of internal audit services to government departments and their Arms' Length Bodies. We work with c.140 clients on a recurring basis including 15 of the 17 main government departments. The Agency also provides a range of allied client services including counter fraud, investigations, applied data analytics and advisory work. The Agency's strategy 2025-29 can be found here . The Agency leads the wider government internal audit function across government and in this capacity provides professional support and guidance to all internal audit practitioners across government whether they work for the Agency, in in-house teams, or deliver via outsourced arrangements with the private sector. The current Internal Audit functional strategy can be found here . About the Role As part of delivering GIAA's People and Culture and workforce strategies, the HEO People Operations Officer - People, Risk & Casework will play an important role within the People Team. Reporting to the SEO People Risk & Casework Lead, you will support the delivery of a responsive, consistent and high-quality HR advisory and case triage service across the Agency. You will be accountable for providing first-line HR advice and operational support across a range of routine people matters, including attendance, wellbeing, conduct and general employee relations queries. You will act as an initial point of contact for managers and employees, ensuring issues are correctly identified, appropriately categorised and progressed through the relevant HR route. You will work collaboratively across the People Team, providing flexible support to ensure a joined-up and responsive HR service that meets the needs of the Agency. This role provides a strong foundation for developing experience in HR advisory support, people processes and operational case triage within a structured People Team environment The successful candidate will: Act as the first point of contact for general HR policy and procedure enquiries, managing the first-tier people enquiries inbox to ensure timely, accurate advice and appropriate triage or escalation. Support and guide EO People Operations Coordinators in handling routine HR queries related to employee relations, attendance, performance, pay, benefits, and policy application. Manage and resolve straightforward HR queries and low-complexity cases, providing clear advice while escalating more complex cases to the SEO People Operations Adviser. Assist managers with basic employee relations tasks, including drafting correspondence, preparing case documents, attending meetings, and maintaining accurate records. About You The essential criteria for the purpose of selection are: Experience supporting managers and employees with HR queries in a customer-focused environment by providing clear, practical advice on policies and procedures such as attendance, flexible working, wellbeing, and general HR processes, including handling or triaging HR queries through an inbox based or a shared service model. Working knowledge of HR policies and processes and experience of providing direction and coaching to team members to resolve routine HR queries across the employee lifecycle. Experience of managing or supporting the administration of HR processes, with strong attention to detail and the ability to maintain accurate records and ensure timely completion of tasks. A proactive approach to continuous improvement, with the ability to identify opportunities to improve HR processes, guidance or service delivery. We are committed to being an inclusive employer. We encourage applications from all backgrounds, and we welcome applications from candidates who wish to work flexibly, for example, part-time, term time or job share. Hybrid Working is available to GIAA colleagues. This means a combination of office working and working from home. This includes time spent in our GIAA office locations and can also include any time spent attending our customers' sites. GIAA colleagues are expected to work in an office location for three days a week on average (60%). Naturally, this expectation will be applied on a pro-rata basis for people who have a part-time or compressed hours working pattern. Benefits of working for the Government Internal Audit Agency Competitive salaries and in year rewards Flexible working Competitive contributory pension scheme with employer contributions starting from 26.6%. Discounts on big brands and supermarkets, online shops and on the high street. Paid volunteering days Season ticket loans/Cycle to work scheme Free eyesight test Family friendly HR policies 25 days annual leave, increasing one day each year to 30 days after 5 years' service For more information about the GIAA, role, salary, benefits, who to contact and how to apply please follow the Apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at
Jun 16, 2026
Full time
About GIAA GIAA is an executive agency of His Majesty's Treasury and is the majority delivery agent of internal audit services to government departments and their Arms' Length Bodies. We work with c.140 clients on a recurring basis including 15 of the 17 main government departments. The Agency also provides a range of allied client services including counter fraud, investigations, applied data analytics and advisory work. The Agency's strategy 2025-29 can be found here . The Agency leads the wider government internal audit function across government and in this capacity provides professional support and guidance to all internal audit practitioners across government whether they work for the Agency, in in-house teams, or deliver via outsourced arrangements with the private sector. The current Internal Audit functional strategy can be found here . About the Role As part of delivering GIAA's People and Culture and workforce strategies, the HEO People Operations Officer - People, Risk & Casework will play an important role within the People Team. Reporting to the SEO People Risk & Casework Lead, you will support the delivery of a responsive, consistent and high-quality HR advisory and case triage service across the Agency. You will be accountable for providing first-line HR advice and operational support across a range of routine people matters, including attendance, wellbeing, conduct and general employee relations queries. You will act as an initial point of contact for managers and employees, ensuring issues are correctly identified, appropriately categorised and progressed through the relevant HR route. You will work collaboratively across the People Team, providing flexible support to ensure a joined-up and responsive HR service that meets the needs of the Agency. This role provides a strong foundation for developing experience in HR advisory support, people processes and operational case triage within a structured People Team environment The successful candidate will: Act as the first point of contact for general HR policy and procedure enquiries, managing the first-tier people enquiries inbox to ensure timely, accurate advice and appropriate triage or escalation. Support and guide EO People Operations Coordinators in handling routine HR queries related to employee relations, attendance, performance, pay, benefits, and policy application. Manage and resolve straightforward HR queries and low-complexity cases, providing clear advice while escalating more complex cases to the SEO People Operations Adviser. Assist managers with basic employee relations tasks, including drafting correspondence, preparing case documents, attending meetings, and maintaining accurate records. About You The essential criteria for the purpose of selection are: Experience supporting managers and employees with HR queries in a customer-focused environment by providing clear, practical advice on policies and procedures such as attendance, flexible working, wellbeing, and general HR processes, including handling or triaging HR queries through an inbox based or a shared service model. Working knowledge of HR policies and processes and experience of providing direction and coaching to team members to resolve routine HR queries across the employee lifecycle. Experience of managing or supporting the administration of HR processes, with strong attention to detail and the ability to maintain accurate records and ensure timely completion of tasks. A proactive approach to continuous improvement, with the ability to identify opportunities to improve HR processes, guidance or service delivery. We are committed to being an inclusive employer. We encourage applications from all backgrounds, and we welcome applications from candidates who wish to work flexibly, for example, part-time, term time or job share. Hybrid Working is available to GIAA colleagues. This means a combination of office working and working from home. This includes time spent in our GIAA office locations and can also include any time spent attending our customers' sites. GIAA colleagues are expected to work in an office location for three days a week on average (60%). Naturally, this expectation will be applied on a pro-rata basis for people who have a part-time or compressed hours working pattern. Benefits of working for the Government Internal Audit Agency Competitive salaries and in year rewards Flexible working Competitive contributory pension scheme with employer contributions starting from 26.6%. Discounts on big brands and supermarkets, online shops and on the high street. Paid volunteering days Season ticket loans/Cycle to work scheme Free eyesight test Family friendly HR policies 25 days annual leave, increasing one day each year to 30 days after 5 years' service For more information about the GIAA, role, salary, benefits, who to contact and how to apply please follow the Apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at
ROYAL BOROUGH OF KENSINGTON AND CHELSEA
Team Manager Occupational Therapy
ROYAL BOROUGH OF KENSINGTON AND CHELSEA
Lead with purpose, integrate care, and empower independence - we're all in for our residents Lead with purpose, integrate care, and empower independence - we're all in for our residents As the Team Manager for Occupational Therapy and Sensory services, you'll lead a dedicated team covering the entire Royal Borough, ensuring our residents receive high-quality, integrated support that maximises their independence. We're all in when it comes to safeguarding our community and providing expert interventions that truly matter. Working Style: You'll be based in the Borough for 4 days a week, playing a key role in serving the local community. Whether you're working on the frontline or behind the scenes, you'll be part of a dedicated team making a real difference to residents' lives. What you'll be doing: In this vital leadership role, you will balance strategic direction with high-level operational oversight to deliver an excellent service for our residents. You will provide clinical and professional supervision to a team of up to 12 Occupational Therapists and the Sensory Impairment team, nurturing their growth through regular appraisals and CPD opportunities. Your expertise will guide the team through complex case management and safeguarding processes, including coordinating Section 42 enquiries to keep our community safe. Operationally, you will take ownership of performance targets and systematic governance, ensuring we meet both Local Authority and NHS Trust requirements. Managing a delegated budget of up to £2 million for home care and community equipment, you will authorise care packages and equipment that offer the best value and outcomes for our service users. Collaboration is at the heart of what we do, and you will work closely with GPs, Housing teams, and Acute Trusts to deliver integrated health and social care priorities across the borough. You will also support the Head of Service in driving service innovation through personalisation, ensuring our residents have more choice and control over their lives. For further details, please review the Job Description and Person Specification What you'll bring: You must hold a registered professional qualification in Occupational Therapy (or an equivalent Health/Education professional qualification) and maintain your current HCPC registration. We are looking for an experienced leader with a proven track record of managing multi-agency teams at a manager's level within complex environments. You will bring an expert understanding of the Care Act (2014), the Mental Capacity Act (2004), and professional regulations, with the ability to translate these into excellent frontline practice. Your financial acumen will allow you to manage significant budgets effectively even when faced with competing priorities. Beyond your technical skills, you will be a motivating leader who inspires quality service delivery and demonstrates a proactive, "can-do" attitude. You will be a skilled communicator, capable of working diplomatically with a variety of stakeholders and responding to the needs of our residents and elected members with integrity and respect. Why join us At RBKC, we're all in - investing in our people, our communities and our future. You will receive a competitive salary and a benefits package designed to support your wellbeing and professional life. We are committed to your growth and offer robust career development opportunities, including active participation in internal and external training programs to keep you at the forefront of clinical practice. By joining us, you become part of a supportive and friendly team that values shared learning and works across departments to achieve the best for our residents. About us Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places. Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough. As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence. We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all. The we're all in mindset is central to this role, whether you are in the office or out in the field supporting the community. In the Occupational Therapy and Sensory team, this means getting stuck in to solve complex challenges and collaborating across health and social care boundaries to deliver seamless support. Your commitment to high-quality governance and compassionate leadership will turn obstacles into opportunities for growth for both your team and our residents. Position and Interview Details DBS required - Enhanced with Adults Barred List Interviews - W/C 20th July 2026 Ready to join us? We're all in - are you? If you share our values and have the skills to contribute, we'd love to hear from you. Please apply online explaining how you meet the requirements set out in the person specification and job description. We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible. We are committed to fair, transparent, and consistent pay practices. New hires will start at the minimum of the advertised salary range. Employees receive annual salary increases until they reach the top of the pay scale. In addition, employees will receive any agreed cost of living pay rises.
Jun 16, 2026
Full time
Lead with purpose, integrate care, and empower independence - we're all in for our residents Lead with purpose, integrate care, and empower independence - we're all in for our residents As the Team Manager for Occupational Therapy and Sensory services, you'll lead a dedicated team covering the entire Royal Borough, ensuring our residents receive high-quality, integrated support that maximises their independence. We're all in when it comes to safeguarding our community and providing expert interventions that truly matter. Working Style: You'll be based in the Borough for 4 days a week, playing a key role in serving the local community. Whether you're working on the frontline or behind the scenes, you'll be part of a dedicated team making a real difference to residents' lives. What you'll be doing: In this vital leadership role, you will balance strategic direction with high-level operational oversight to deliver an excellent service for our residents. You will provide clinical and professional supervision to a team of up to 12 Occupational Therapists and the Sensory Impairment team, nurturing their growth through regular appraisals and CPD opportunities. Your expertise will guide the team through complex case management and safeguarding processes, including coordinating Section 42 enquiries to keep our community safe. Operationally, you will take ownership of performance targets and systematic governance, ensuring we meet both Local Authority and NHS Trust requirements. Managing a delegated budget of up to £2 million for home care and community equipment, you will authorise care packages and equipment that offer the best value and outcomes for our service users. Collaboration is at the heart of what we do, and you will work closely with GPs, Housing teams, and Acute Trusts to deliver integrated health and social care priorities across the borough. You will also support the Head of Service in driving service innovation through personalisation, ensuring our residents have more choice and control over their lives. For further details, please review the Job Description and Person Specification What you'll bring: You must hold a registered professional qualification in Occupational Therapy (or an equivalent Health/Education professional qualification) and maintain your current HCPC registration. We are looking for an experienced leader with a proven track record of managing multi-agency teams at a manager's level within complex environments. You will bring an expert understanding of the Care Act (2014), the Mental Capacity Act (2004), and professional regulations, with the ability to translate these into excellent frontline practice. Your financial acumen will allow you to manage significant budgets effectively even when faced with competing priorities. Beyond your technical skills, you will be a motivating leader who inspires quality service delivery and demonstrates a proactive, "can-do" attitude. You will be a skilled communicator, capable of working diplomatically with a variety of stakeholders and responding to the needs of our residents and elected members with integrity and respect. Why join us At RBKC, we're all in - investing in our people, our communities and our future. You will receive a competitive salary and a benefits package designed to support your wellbeing and professional life. We are committed to your growth and offer robust career development opportunities, including active participation in internal and external training programs to keep you at the forefront of clinical practice. By joining us, you become part of a supportive and friendly team that values shared learning and works across departments to achieve the best for our residents. About us Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places. Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough. As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence. We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all. The we're all in mindset is central to this role, whether you are in the office or out in the field supporting the community. In the Occupational Therapy and Sensory team, this means getting stuck in to solve complex challenges and collaborating across health and social care boundaries to deliver seamless support. Your commitment to high-quality governance and compassionate leadership will turn obstacles into opportunities for growth for both your team and our residents. Position and Interview Details DBS required - Enhanced with Adults Barred List Interviews - W/C 20th July 2026 Ready to join us? We're all in - are you? If you share our values and have the skills to contribute, we'd love to hear from you. Please apply online explaining how you meet the requirements set out in the person specification and job description. We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible. We are committed to fair, transparent, and consistent pay practices. New hires will start at the minimum of the advertised salary range. Employees receive annual salary increases until they reach the top of the pay scale. In addition, employees will receive any agreed cost of living pay rises.
Armstrong Knight
Client Manager
Armstrong Knight Brentwood, Essex
Client Manager Salary: £40,000 - £50,000 + Benefits Flexible Working Available Are you an experienced Client Manager looking to join a highly respected and forward-thinking accountancy practice where your contribution will genuinely be valued? Our client is an established and growing independent firm with an outstanding reputation for delivering high-quality compliance and advisory services to a diverse portfolio of owner-managed businesses, entrepreneurs and high-net-worth individuals. This is a fantastic opportunity to take ownership of a varied client portfolio whilst working closely with the Partners to deliver exceptional client service and commercially focused advice. The Role As Client Manager, you will act as the primary point of contact for a portfolio of clients, building strong relationships and ensuring the timely delivery of accounts, tax and business advisory services. Key responsibilities will include: Managing a portfolio of SME and owner-managed business clients Reviewing statutory accounts and corporation tax returns Managing workflow and client deadlines Providing business advisory support and commercial guidance Building and maintaining strong client relationships Assisting with tax planning opportunities where appropriate Supporting and mentoring junior team members Identifying opportunities to add value and expand client services Working closely with the Partners on client strategy and practice development The Candidate The successful candidate will possess: Previous experience within an accountancy practice environment Strong accounts and client management experience Excellent communication and relationship-building skills The ability to manage multiple deadlines and priorities A proactive and commercial approach ACA, ACCA or qualified by experience considered Experience managing a client portfolio What's On Offer? Competitive salary and benefits package Flexible and hybrid working arrangements Genuine work-life balance Supportive and collaborative team environment Exposure to interesting and varied clients Modern systems and technology Clear career progression opportunities Opportunity to work closely with experienced Partners and influence the future growth of the firm.
Jun 16, 2026
Full time
Client Manager Salary: £40,000 - £50,000 + Benefits Flexible Working Available Are you an experienced Client Manager looking to join a highly respected and forward-thinking accountancy practice where your contribution will genuinely be valued? Our client is an established and growing independent firm with an outstanding reputation for delivering high-quality compliance and advisory services to a diverse portfolio of owner-managed businesses, entrepreneurs and high-net-worth individuals. This is a fantastic opportunity to take ownership of a varied client portfolio whilst working closely with the Partners to deliver exceptional client service and commercially focused advice. The Role As Client Manager, you will act as the primary point of contact for a portfolio of clients, building strong relationships and ensuring the timely delivery of accounts, tax and business advisory services. Key responsibilities will include: Managing a portfolio of SME and owner-managed business clients Reviewing statutory accounts and corporation tax returns Managing workflow and client deadlines Providing business advisory support and commercial guidance Building and maintaining strong client relationships Assisting with tax planning opportunities where appropriate Supporting and mentoring junior team members Identifying opportunities to add value and expand client services Working closely with the Partners on client strategy and practice development The Candidate The successful candidate will possess: Previous experience within an accountancy practice environment Strong accounts and client management experience Excellent communication and relationship-building skills The ability to manage multiple deadlines and priorities A proactive and commercial approach ACA, ACCA or qualified by experience considered Experience managing a client portfolio What's On Offer? Competitive salary and benefits package Flexible and hybrid working arrangements Genuine work-life balance Supportive and collaborative team environment Exposure to interesting and varied clients Modern systems and technology Clear career progression opportunities Opportunity to work closely with experienced Partners and influence the future growth of the firm.
Creative Support Ltd
Team Leader
Creative Support Ltd Leeds, Yorkshire
We are looking for a dynamic, enthusiastic, and highly organised individual to join us as a Team Leader at our Extra Care service in Leeds. You will work alongside our Registered Manager to lead the coordination and management of our person-centred support for older adults. Working within this service, you will be able to develop positive professional relationships with individuals, and offer support to people both in their own flats and in the well-resourced communal facilities. You will have the vision and flair to lead the staff team to provide the highest standards of customer care and person-centred service delivery to promote independence, choice and wellbeing. Team Leader Duties: Includes direct care, staff deployment, supervision, and joint working with families and other agencies To undertake an assessment of a prospective tenants' care and support needs and preferences To maintain excellent communication with family members and significant others and to promote family involvement in the ongoing delivery of Personal Support Plans and activities To support tenants to maintain personal and life skills and to work with them to establish a positive lifestyle and routine which includes social, leisure and recreational activities To provide staff with personal support, coaching, informal/formal supervision and to undertake regular appraisals. A minimum of 3 years' experience and relevant qualifications are essential. You will also have excellent communication skills, and a strong duty of care and commitment to providing person-centred support. This is an exciting opportunity to work in partnership with other agencies to provide a holistic and joined up approach for meeting the needs of older adults. Vacancy Reference Number: 91439 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.
Jun 16, 2026
Full time
We are looking for a dynamic, enthusiastic, and highly organised individual to join us as a Team Leader at our Extra Care service in Leeds. You will work alongside our Registered Manager to lead the coordination and management of our person-centred support for older adults. Working within this service, you will be able to develop positive professional relationships with individuals, and offer support to people both in their own flats and in the well-resourced communal facilities. You will have the vision and flair to lead the staff team to provide the highest standards of customer care and person-centred service delivery to promote independence, choice and wellbeing. Team Leader Duties: Includes direct care, staff deployment, supervision, and joint working with families and other agencies To undertake an assessment of a prospective tenants' care and support needs and preferences To maintain excellent communication with family members and significant others and to promote family involvement in the ongoing delivery of Personal Support Plans and activities To support tenants to maintain personal and life skills and to work with them to establish a positive lifestyle and routine which includes social, leisure and recreational activities To provide staff with personal support, coaching, informal/formal supervision and to undertake regular appraisals. A minimum of 3 years' experience and relevant qualifications are essential. You will also have excellent communication skills, and a strong duty of care and commitment to providing person-centred support. This is an exciting opportunity to work in partnership with other agencies to provide a holistic and joined up approach for meeting the needs of older adults. Vacancy Reference Number: 91439 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.
Hays
Virtual Finance Manager - Outsourcing
Hays City, Belfast
Virtual Finance Manager - Outsourcing - Practice - Belfast Your new company Are you a skilled finance professional seeking a flexible and innovative role? Hays have an exciting opportunity for a Virtual Finance Manager to join our clients dynamic outsourcing team. As a virtual finance manager, you'll provide comprehensive financial management services to clients, leveraging technology and remote work capabilities. If you're passionate about delivering top-notch financial solutions, enjoy working independently, and thrive in a virtual environment, this is the perfect role for you! Your new role Flexible Remote Work: Embrace the freedom of working remotely and enjoy a flexible work schedule. As a virtual finance manager, you'll have the autonomy to manage your workload while maintaining a healthy work-life balance. Diverse Clientele: Join our esteemed outsourcing team and work with a diverse range of clients across various industries. From startups to established businesses, you'll gain exposure to different financial challenges and contribute to their success. Cutting-Edge Technology: Leverage our advanced finance technology tools and cloud-based platforms to deliver efficient and effective financial management solutions. Stay at the forefront of industry trends and provide innovative financial insights to our clients. Professional Development: We are committed to your professional growth. Benefit from ongoing training, industry certifications, and opportunities to expand your skill set in areas such as financial reporting, budgeting, and forecasting. Collaborative Network: Join a supportive and collaborative network of finance professionals. You'll have access to experienced mentors and colleagues who will provide guidance, support, and knowledge sharing opportunities. Key Responsibilities: Provide comprehensive finance and accounting services to clients, including financial reporting, budgeting, forecasting, and cash flow management. Conduct regular financial analysis, identify key trends and variances, and provide strategic recommendations to optimize financial performance. Develop and maintain strong client relationships, acting as a trusted advisor and collaborating closely to understand their specific financial needs. Prepare and review financial statements, ensuring accuracy, compliance, and adherence to accounting standards and regulations. Implement and enhance financial processes and controls, leveraging technology to streamline operations and improve efficiency. Collaborate with cross-functional teams, including tax professionals and business advisors, to deliver holistic financial solutions to clients. Stay up-to-date with changes in accounting regulations and industry best practices, proactively advising clients on their implications. Manage and oversee the work of finance associates or team members, providing guidance, feedback, and mentorship. Drive continuous improvement initiatives, identifying opportunities to enhance service delivery and exceed client expectations. Stay connected with the virtual finance community, participating in webinars, conferences, and networking events to stay informed and share knowledge. What you'll need to succeed Qualifications and Skills: Professional accounting qualification (ACA, ACCA, CIMA, CPA, or equivalent). Extensive experience in finance and accounting roles, including financial management and reporting. Strong knowledge of accounting principles, financial analysis, and budgeting. Proficiency in using cloud-based accounting software and other financial management tools. Excellent analytical and problem-solving skills, with a keen eye for detail. Strong communication and interpersonal skills to collaborate effectively with clients and team members in a virtual setting. Ability to work independently, manage multiple clients and prioritize tasks. Continuous learning mindset, keeping abreast of industry trends and developments. Adaptability and flexibility to thrive in a virtual work environment. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Jun 16, 2026
Full time
Virtual Finance Manager - Outsourcing - Practice - Belfast Your new company Are you a skilled finance professional seeking a flexible and innovative role? Hays have an exciting opportunity for a Virtual Finance Manager to join our clients dynamic outsourcing team. As a virtual finance manager, you'll provide comprehensive financial management services to clients, leveraging technology and remote work capabilities. If you're passionate about delivering top-notch financial solutions, enjoy working independently, and thrive in a virtual environment, this is the perfect role for you! Your new role Flexible Remote Work: Embrace the freedom of working remotely and enjoy a flexible work schedule. As a virtual finance manager, you'll have the autonomy to manage your workload while maintaining a healthy work-life balance. Diverse Clientele: Join our esteemed outsourcing team and work with a diverse range of clients across various industries. From startups to established businesses, you'll gain exposure to different financial challenges and contribute to their success. Cutting-Edge Technology: Leverage our advanced finance technology tools and cloud-based platforms to deliver efficient and effective financial management solutions. Stay at the forefront of industry trends and provide innovative financial insights to our clients. Professional Development: We are committed to your professional growth. Benefit from ongoing training, industry certifications, and opportunities to expand your skill set in areas such as financial reporting, budgeting, and forecasting. Collaborative Network: Join a supportive and collaborative network of finance professionals. You'll have access to experienced mentors and colleagues who will provide guidance, support, and knowledge sharing opportunities. Key Responsibilities: Provide comprehensive finance and accounting services to clients, including financial reporting, budgeting, forecasting, and cash flow management. Conduct regular financial analysis, identify key trends and variances, and provide strategic recommendations to optimize financial performance. Develop and maintain strong client relationships, acting as a trusted advisor and collaborating closely to understand their specific financial needs. Prepare and review financial statements, ensuring accuracy, compliance, and adherence to accounting standards and regulations. Implement and enhance financial processes and controls, leveraging technology to streamline operations and improve efficiency. Collaborate with cross-functional teams, including tax professionals and business advisors, to deliver holistic financial solutions to clients. Stay up-to-date with changes in accounting regulations and industry best practices, proactively advising clients on their implications. Manage and oversee the work of finance associates or team members, providing guidance, feedback, and mentorship. Drive continuous improvement initiatives, identifying opportunities to enhance service delivery and exceed client expectations. Stay connected with the virtual finance community, participating in webinars, conferences, and networking events to stay informed and share knowledge. What you'll need to succeed Qualifications and Skills: Professional accounting qualification (ACA, ACCA, CIMA, CPA, or equivalent). Extensive experience in finance and accounting roles, including financial management and reporting. Strong knowledge of accounting principles, financial analysis, and budgeting. Proficiency in using cloud-based accounting software and other financial management tools. Excellent analytical and problem-solving skills, with a keen eye for detail. Strong communication and interpersonal skills to collaborate effectively with clients and team members in a virtual setting. Ability to work independently, manage multiple clients and prioritize tasks. Continuous learning mindset, keeping abreast of industry trends and developments. Adaptability and flexibility to thrive in a virtual work environment. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Michael Page
Service Delivery Manager - Legal Sector
Michael Page City, Liverpool
Reporting directly to the COO, you'll be responsible for ensuring the smooth, efficient delivery of business operations while driving continuous improvement, innovation, and long-term growth. Client Details This is a high-visibility, high-impact role where you'll operate at the heart of the business-partnering with senior stakeholders, influencing strategy, and turning ambitious plans into tangible results. Description This position offers a unique blend of operational leadership, strategic delivery, and transformation. You'll act as a trusted partner to the COO and senior leadership, ensuring that the Liverpool office operates at the highest standards while supporting the firm's wider regional and global objectives. Alongside day-to-day operational excellence, you'll play a key role in maturing processes, embedding data-driven decision making, and integrating AI and automation into business services workflows. Operational Leadership & Delivery Support the COO and Head of Liverpool in the strategic management and ongoing development of the office Oversee the delivery of efficient, high-quality business services, ensuring consistency and operational excellence Act as the central point of contact for office-wide operational matters, proactively resolving issues and removing barriers Build strong, trusted relationships with partners, fee-earners, and business support functions Ensure service levels, turnaround times, and client experience standards are consistently met Strategy, Change & Integration Translate strategic priorities into practical, deliverable actions across the Liverpool office Lead and support cross-functional projects and transformation initiatives Act as a key anchor for change and integration activity, ensuring alignment with wider organisational goals Drive continuous improvement, identifying opportunities to enhance processes, services, and performance Promote a culture of accountability, efficiency, and measurable outcomes Innovation & AI Adoption Work closely with technology and innovation teams to bring AI strategies to life within operations Identify opportunities to introduce automation, intelligent workflows, and new tools Lead the embedding and adoption of AI-enabled processes across teams Champion a mindset of innovation, curiosity, and smarter ways of working People, Culture & Engagement Maintain a visible leadership presence, fostering a positive, inclusive, and high-performing office culture Act as a connector across teams, ensuring alignment between functions and leadership Support engagement initiatives, office experience, and hybrid working practices Provide leadership to internal groups and committees, strengthening collaboration and communication Ensure the office remains a vibrant, engaged, and supportive environment Community & External Engagement Act as an ambassador for the Liverpool office, both internally and externally Build and maintain relationships with local organisations and community groups Lead community and engagement initiatives that reflect a strong commitment to the region Oversee social and engagement programmes that foster connection, belonging, and pride Governance, Risk & Performance Support business continuity planning and resilience frameworks Work closely with risk and operational teams to ensure robust processes are in place Represent the Liverpool office in firm-wide operational forums Manage operational and social budgets, ensuring effective resource allocation Profile A successful Service Delivery Manager should have: A strong background in the legal sector or professional services industry. Proven ability to manage and optimise service delivery processes. Excellent organisational and project management skills. Strong communication and stakeholder management capabilities. A good understanding of legal and regulatory compliance requirements. Job Offer Competitive salary ranging from 80,000 to 100,000 per annum. Comprehensive and excellent benefits package. Opportunities to work within a well-established professional services organisation in London. A chance to make a meaningful impact in the legal sector. If you are ready to take the next step in your career as a Service Delivery Manager in the professional services industry, apply today to join a respected organisation based in London!
Jun 16, 2026
Full time
Reporting directly to the COO, you'll be responsible for ensuring the smooth, efficient delivery of business operations while driving continuous improvement, innovation, and long-term growth. Client Details This is a high-visibility, high-impact role where you'll operate at the heart of the business-partnering with senior stakeholders, influencing strategy, and turning ambitious plans into tangible results. Description This position offers a unique blend of operational leadership, strategic delivery, and transformation. You'll act as a trusted partner to the COO and senior leadership, ensuring that the Liverpool office operates at the highest standards while supporting the firm's wider regional and global objectives. Alongside day-to-day operational excellence, you'll play a key role in maturing processes, embedding data-driven decision making, and integrating AI and automation into business services workflows. Operational Leadership & Delivery Support the COO and Head of Liverpool in the strategic management and ongoing development of the office Oversee the delivery of efficient, high-quality business services, ensuring consistency and operational excellence Act as the central point of contact for office-wide operational matters, proactively resolving issues and removing barriers Build strong, trusted relationships with partners, fee-earners, and business support functions Ensure service levels, turnaround times, and client experience standards are consistently met Strategy, Change & Integration Translate strategic priorities into practical, deliverable actions across the Liverpool office Lead and support cross-functional projects and transformation initiatives Act as a key anchor for change and integration activity, ensuring alignment with wider organisational goals Drive continuous improvement, identifying opportunities to enhance processes, services, and performance Promote a culture of accountability, efficiency, and measurable outcomes Innovation & AI Adoption Work closely with technology and innovation teams to bring AI strategies to life within operations Identify opportunities to introduce automation, intelligent workflows, and new tools Lead the embedding and adoption of AI-enabled processes across teams Champion a mindset of innovation, curiosity, and smarter ways of working People, Culture & Engagement Maintain a visible leadership presence, fostering a positive, inclusive, and high-performing office culture Act as a connector across teams, ensuring alignment between functions and leadership Support engagement initiatives, office experience, and hybrid working practices Provide leadership to internal groups and committees, strengthening collaboration and communication Ensure the office remains a vibrant, engaged, and supportive environment Community & External Engagement Act as an ambassador for the Liverpool office, both internally and externally Build and maintain relationships with local organisations and community groups Lead community and engagement initiatives that reflect a strong commitment to the region Oversee social and engagement programmes that foster connection, belonging, and pride Governance, Risk & Performance Support business continuity planning and resilience frameworks Work closely with risk and operational teams to ensure robust processes are in place Represent the Liverpool office in firm-wide operational forums Manage operational and social budgets, ensuring effective resource allocation Profile A successful Service Delivery Manager should have: A strong background in the legal sector or professional services industry. Proven ability to manage and optimise service delivery processes. Excellent organisational and project management skills. Strong communication and stakeholder management capabilities. A good understanding of legal and regulatory compliance requirements. Job Offer Competitive salary ranging from 80,000 to 100,000 per annum. Comprehensive and excellent benefits package. Opportunities to work within a well-established professional services organisation in London. A chance to make a meaningful impact in the legal sector. If you are ready to take the next step in your career as a Service Delivery Manager in the professional services industry, apply today to join a respected organisation based in London!
scrumconnect ltd
Lead Engineer
scrumconnect ltd Swansea, West Glamorgan
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy whose work has positively influenced the lives of over 40 million UK citizens. We deliver impactful technology solutions across UK government departments, working at the forefront of user-centred design, agile delivery, and scalable digital services that genuinely make a difference. Visa sponsorship available for eligible candidates Strong focus on work-life balance with a flexible hybrid model (3 days onsite) Be part of a collaborative, multidisciplinary agile environment alongside civil servants and industry experts Based in Swansea, South Wales - three days per week on-site Role Overview We are seeking a Lead Backend Developer with strong expertise in Java and Spring Boot to drive the design and delivery of scalable, secure, and high-performing Back End systems. This role involves leading engineering teams, making architectural decisions, and ensuring best practices across development life cycle. Experience working in standards-driven environments, including exposure to GDS-aligned projects, is valuable. Key Responsibilities Lead the design and development of Back End systems using Java (8/11/17+) and Spring Boot Define and implement scalable microservices architecture Own technical design, architecture, and system integrations Guide and mentor a team of Back End developers Collaborate with product managers, architects, DevOps, and stakeholders Ensure adherence to coding standards, security practices, and performance benchmarks Drive CI/CD, automation, and DevOps best practices Review code, enforce quality standards, and manage technical debt Participate in hiring, onboarding, and team capability building Ensure solutions align with organizational and regulatory standards where applicable Required Skills & Qualifications Strong expertise in Java and Spring Boot ecosystem Proven experience in technical leadership or team lead role Deep understanding of microservices, distributed systems, and system design Experience designing and building RESTful APIs at scale Hands-on experience with: Hibernate/JPA Messaging systems (Kafka, RabbitMQ) Experience with cloud platforms ( AWS/Azure/GCP ) Strong knowledge of Docker, Kubernetes , and container orchestration Expertise in database design ( SQL & NoSQL ) Strong understanding of security, scalability, and performance optimization Experience with Agile/Scrum and modern development practices Preferred Qualifications Experience in large-scale digital platforms or regulated environments (including exposure to GDS-aligned delivery standards) Familiarity with DevOps tools and Infrastructure as Code (Terraform, etc.) Strong understanding of system observability (logging, monitoring, tracing) Relevant certifications in Java, cloud, or architecture Soft Skills Strong leadership and decision-making abilities Excellent communication and stakeholder management Ability to drive technical vision and influence teams Problem-solving mindset with attention to detail Our interview process We keep things straightforward. Following an initial CV review, successful candidates will be invited to a short screening call with our recruitment team, followed by a two-stage process comprising a technical assessment and a values-based interview with the hiring team. We aim to move quickly and will keep you informed at every stage. Equal Opportunities Scrumconnect Consulting is an equal opportunities employer. We are committed to building a diverse and inclusive team and welcome applications from all backgrounds, regardless of age, disability, gender, ethnicity, religion, or sexual orientation.
Jun 16, 2026
Full time
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy whose work has positively influenced the lives of over 40 million UK citizens. We deliver impactful technology solutions across UK government departments, working at the forefront of user-centred design, agile delivery, and scalable digital services that genuinely make a difference. Visa sponsorship available for eligible candidates Strong focus on work-life balance with a flexible hybrid model (3 days onsite) Be part of a collaborative, multidisciplinary agile environment alongside civil servants and industry experts Based in Swansea, South Wales - three days per week on-site Role Overview We are seeking a Lead Backend Developer with strong expertise in Java and Spring Boot to drive the design and delivery of scalable, secure, and high-performing Back End systems. This role involves leading engineering teams, making architectural decisions, and ensuring best practices across development life cycle. Experience working in standards-driven environments, including exposure to GDS-aligned projects, is valuable. Key Responsibilities Lead the design and development of Back End systems using Java (8/11/17+) and Spring Boot Define and implement scalable microservices architecture Own technical design, architecture, and system integrations Guide and mentor a team of Back End developers Collaborate with product managers, architects, DevOps, and stakeholders Ensure adherence to coding standards, security practices, and performance benchmarks Drive CI/CD, automation, and DevOps best practices Review code, enforce quality standards, and manage technical debt Participate in hiring, onboarding, and team capability building Ensure solutions align with organizational and regulatory standards where applicable Required Skills & Qualifications Strong expertise in Java and Spring Boot ecosystem Proven experience in technical leadership or team lead role Deep understanding of microservices, distributed systems, and system design Experience designing and building RESTful APIs at scale Hands-on experience with: Hibernate/JPA Messaging systems (Kafka, RabbitMQ) Experience with cloud platforms ( AWS/Azure/GCP ) Strong knowledge of Docker, Kubernetes , and container orchestration Expertise in database design ( SQL & NoSQL ) Strong understanding of security, scalability, and performance optimization Experience with Agile/Scrum and modern development practices Preferred Qualifications Experience in large-scale digital platforms or regulated environments (including exposure to GDS-aligned delivery standards) Familiarity with DevOps tools and Infrastructure as Code (Terraform, etc.) Strong understanding of system observability (logging, monitoring, tracing) Relevant certifications in Java, cloud, or architecture Soft Skills Strong leadership and decision-making abilities Excellent communication and stakeholder management Ability to drive technical vision and influence teams Problem-solving mindset with attention to detail Our interview process We keep things straightforward. Following an initial CV review, successful candidates will be invited to a short screening call with our recruitment team, followed by a two-stage process comprising a technical assessment and a values-based interview with the hiring team. We aim to move quickly and will keep you informed at every stage. Equal Opportunities Scrumconnect Consulting is an equal opportunities employer. We are committed to building a diverse and inclusive team and welcome applications from all backgrounds, regardless of age, disability, gender, ethnicity, religion, or sexual orientation.
scrumconnect ltd
Fullstack Developer (Active SC)
scrumconnect ltd Taunton, Somerset
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. Role Overview We are seeking a highly experienced Senior Software Developer with proven expertise in delivering services aligned with UK Government Digital Service (GDS) standards. You will play a critical role in designing, building, and scaling secure, accessible, and user-centric digital services for public sector or GDS-aligned environments. Key Responsibilities Architect, design, and develop cloud-native applications using Java (Spring Boot) and AWS Build responsive, accessible Front End applications using React and GOV.UK Design System Deliver services aligned with GDS Service Standard and Technology Code of Practice Lead development across all phases: Discovery, Alpha, Beta, and Live Ensure compliance with accessibility (WCAG 2.1) and performance standards Implement CI/CD pipelines and DevOps best practices Collaborate with Product Managers, Designers, and User Researchers in agile teams Integrate with GOV.UK platforms (Pay, Notify, One Login) Conduct code reviews, enforce best practices, and mentor team members Ensure security, scalability, and resilience of applications Required Skills & Experience Core Technical Skills Strong experience in one or more languages: Java/Node.js/Python/.NET Frontend experience with: React/Angular/Vue.js Experience with RESTful APIs and microservices architecture Cloud platforms: AWS/Azure/GCP (preferably AWS for GDS projects) Containerization: Docker, Kubernetes CI/CD tools: Jenkins, GitHub Actions, GitLab CI GDS-Specific Experience Hands-on experience delivering projects aligned with UK GDS standards Strong understanding of: Service Manual Technology Code of Practice Design System (GOV.UK Design System) Experience preparing for and passing GDS service assessments Familiarity with public sector procurement and delivery environments Soft Skills Strong stakeholder communication and leadership skills Ability to work in fast-paced, agile teams Problem-solving mindset with attention to detail Passion for building user-centric digital services Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.
Jun 16, 2026
Full time
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. Role Overview We are seeking a highly experienced Senior Software Developer with proven expertise in delivering services aligned with UK Government Digital Service (GDS) standards. You will play a critical role in designing, building, and scaling secure, accessible, and user-centric digital services for public sector or GDS-aligned environments. Key Responsibilities Architect, design, and develop cloud-native applications using Java (Spring Boot) and AWS Build responsive, accessible Front End applications using React and GOV.UK Design System Deliver services aligned with GDS Service Standard and Technology Code of Practice Lead development across all phases: Discovery, Alpha, Beta, and Live Ensure compliance with accessibility (WCAG 2.1) and performance standards Implement CI/CD pipelines and DevOps best practices Collaborate with Product Managers, Designers, and User Researchers in agile teams Integrate with GOV.UK platforms (Pay, Notify, One Login) Conduct code reviews, enforce best practices, and mentor team members Ensure security, scalability, and resilience of applications Required Skills & Experience Core Technical Skills Strong experience in one or more languages: Java/Node.js/Python/.NET Frontend experience with: React/Angular/Vue.js Experience with RESTful APIs and microservices architecture Cloud platforms: AWS/Azure/GCP (preferably AWS for GDS projects) Containerization: Docker, Kubernetes CI/CD tools: Jenkins, GitHub Actions, GitLab CI GDS-Specific Experience Hands-on experience delivering projects aligned with UK GDS standards Strong understanding of: Service Manual Technology Code of Practice Design System (GOV.UK Design System) Experience preparing for and passing GDS service assessments Familiarity with public sector procurement and delivery environments Soft Skills Strong stakeholder communication and leadership skills Ability to work in fast-paced, agile teams Problem-solving mindset with attention to detail Passion for building user-centric digital services Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.
scrumconnect ltd
Senior Software Developer (Full Stack)
scrumconnect ltd Swansea, West Glamorgan
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy whose work has positively influenced the lives of over 40 million UK citizens. We deliver impactful technology solutions across UK government departments, working at the forefront of user-centred design, agile delivery, and scalable digital services that genuinely make a difference. Why This Opportunity Stands Out Work on a high-impact UK public sector digital programme, delivering services used by millions Opportunity to be based in Swansea, with relocation support of up to £5,000 Visa sponsorship available for eligible candidates Strong focus on work-life balance with a flexible hybrid model (3 days onsite) Be part of a collaborative, multidisciplinary agile environment alongside civil servants and industry experts Based in Swansea, South Wales - three days per week on-site This role requires three days per week at our client's Swansea offices and we want to be straightforward about that. Swansea is a coastal city offering a genuinely excellent quality of life: lower cost of living than London or Birmingham, shorter commutes, and the kind of work-life balance that is hard to find elsewhere. If you have spent years commuting into a major city, working three days a week by the sea without taking a pay cut may be more appealing than you expect. The work is meaningful too, public sector digital delivery that directly impacts people's lives across the UK. We also offer relocation support of £3,000 - £5,000 to help make the move straightforward. Role Overview As a Senior Software Developer (Full Stack), you will play a key role within a blended agile squad, working on large-scale digital services in an API-first, cloud-native environment. You will design, build, and support secure, scalable applications using Java (Spring Boot) and React, contributing to the migration away from Legacy systems while aligning with GDS Service Standards . Key Responsibilities Design, develop, and support full-stack applications using Java Spring Boot and React Collaborate with Product Owners, Delivery Managers, Architects, and Analysts in agile squads Integrate APIs and support Legacy system modernisation Ensure high availability, reliability, and performance of services Contribute to CI/CD pipelines, applying TDD/BDD practices Implement Secure by Design principles and address OWASP Top 10 risks Promote observability, monitoring, and incident management best practices Mentor team members and produce clear technical documentation Essential Skills & Experience Strong experience as a Full Stack Developer in large-scale or public sector environments Expertise in Java, Spring Boot, and building API-first microservices Proficiency in React.js and accessible UI development (WCAG 2.2) Experience with AWS cloud services (API Gateway, Lambda, S3, DynamoDB) Solid understanding of Agile methodologies (Scrum/Kanban) Experience across the full digital delivery life cycle (Discovery - Live) Knowledge of DevOps practices, Terraform, Docker/Kubernetes Eligibility for SC Clearance - you do not need to hold clearance currently; we will support you through the process on appointment Desirable Skills Experience with Node.js (Serverless) or Ruby on Rails Exposure to Legacy modernisation (Mainframe, AIX, Oracle) Integration experience with GOV.UK services (Notify, Pay, One Login) Familiarity with GDS Service Standard and service assessments Tech Stack Backend: Java, Spring Boot, REST APIs, Microservices Frontend: React.js, HTML5, CSS3, Gov.UK Frontend Cloud & DevOps: AWS, CI/CD, Terraform, Docker, Kubernetes Testing: TDD/BDD, JUnit, Selenium, Contract Testing Tools: Jira, Confluence, Git What we offer Competitive salary with annual review Company pension scheme Generous annual leave entitlement Critical illness cover Relocation support of £3,000 - £5,000 Visa sponsorship for eligible candidates Access to learning and development resources A supportive, inclusive working environment Our interview process We keep things straightforward. Following an initial CV review, successful candidates will be invited to a short screening call with our recruitment team, followed by a two-stage process comprising a technical assessment and a values-based interview with the hiring team. We aim to move quickly and will keep you informed at every stage. Equal Opportunities Scrumconnect Consulting is an equal opportunities employer. We are committed to building a diverse and inclusive team and welcome applications from all backgrounds, regardless of age, disability, gender, ethnicity, religion, or sexual orientation. How to Apply Please submit your CV to (see below) or apply directly through this listing. For an informal conversation about the role, contact Jaswanth
Jun 16, 2026
Full time
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy whose work has positively influenced the lives of over 40 million UK citizens. We deliver impactful technology solutions across UK government departments, working at the forefront of user-centred design, agile delivery, and scalable digital services that genuinely make a difference. Why This Opportunity Stands Out Work on a high-impact UK public sector digital programme, delivering services used by millions Opportunity to be based in Swansea, with relocation support of up to £5,000 Visa sponsorship available for eligible candidates Strong focus on work-life balance with a flexible hybrid model (3 days onsite) Be part of a collaborative, multidisciplinary agile environment alongside civil servants and industry experts Based in Swansea, South Wales - three days per week on-site This role requires three days per week at our client's Swansea offices and we want to be straightforward about that. Swansea is a coastal city offering a genuinely excellent quality of life: lower cost of living than London or Birmingham, shorter commutes, and the kind of work-life balance that is hard to find elsewhere. If you have spent years commuting into a major city, working three days a week by the sea without taking a pay cut may be more appealing than you expect. The work is meaningful too, public sector digital delivery that directly impacts people's lives across the UK. We also offer relocation support of £3,000 - £5,000 to help make the move straightforward. Role Overview As a Senior Software Developer (Full Stack), you will play a key role within a blended agile squad, working on large-scale digital services in an API-first, cloud-native environment. You will design, build, and support secure, scalable applications using Java (Spring Boot) and React, contributing to the migration away from Legacy systems while aligning with GDS Service Standards . Key Responsibilities Design, develop, and support full-stack applications using Java Spring Boot and React Collaborate with Product Owners, Delivery Managers, Architects, and Analysts in agile squads Integrate APIs and support Legacy system modernisation Ensure high availability, reliability, and performance of services Contribute to CI/CD pipelines, applying TDD/BDD practices Implement Secure by Design principles and address OWASP Top 10 risks Promote observability, monitoring, and incident management best practices Mentor team members and produce clear technical documentation Essential Skills & Experience Strong experience as a Full Stack Developer in large-scale or public sector environments Expertise in Java, Spring Boot, and building API-first microservices Proficiency in React.js and accessible UI development (WCAG 2.2) Experience with AWS cloud services (API Gateway, Lambda, S3, DynamoDB) Solid understanding of Agile methodologies (Scrum/Kanban) Experience across the full digital delivery life cycle (Discovery - Live) Knowledge of DevOps practices, Terraform, Docker/Kubernetes Eligibility for SC Clearance - you do not need to hold clearance currently; we will support you through the process on appointment Desirable Skills Experience with Node.js (Serverless) or Ruby on Rails Exposure to Legacy modernisation (Mainframe, AIX, Oracle) Integration experience with GOV.UK services (Notify, Pay, One Login) Familiarity with GDS Service Standard and service assessments Tech Stack Backend: Java, Spring Boot, REST APIs, Microservices Frontend: React.js, HTML5, CSS3, Gov.UK Frontend Cloud & DevOps: AWS, CI/CD, Terraform, Docker, Kubernetes Testing: TDD/BDD, JUnit, Selenium, Contract Testing Tools: Jira, Confluence, Git What we offer Competitive salary with annual review Company pension scheme Generous annual leave entitlement Critical illness cover Relocation support of £3,000 - £5,000 Visa sponsorship for eligible candidates Access to learning and development resources A supportive, inclusive working environment Our interview process We keep things straightforward. Following an initial CV review, successful candidates will be invited to a short screening call with our recruitment team, followed by a two-stage process comprising a technical assessment and a values-based interview with the hiring team. We aim to move quickly and will keep you informed at every stage. Equal Opportunities Scrumconnect Consulting is an equal opportunities employer. We are committed to building a diverse and inclusive team and welcome applications from all backgrounds, regardless of age, disability, gender, ethnicity, religion, or sexual orientation. How to Apply Please submit your CV to (see below) or apply directly through this listing. For an informal conversation about the role, contact Jaswanth
scrumconnect ltd
Senior Agile Delivery Manager
scrumconnect ltd Swansea, West Glamorgan
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy whose work has positively influenced the lives of over 40 million UK citizens. We deliver impactful technology solutions across UK government departments, working at the forefront of user-centred design, agile delivery, and scalable digital services that genuinely make a difference. Why This Opportunity Stands Out Work on a high-impact UK public sector digital programme, delivering services used by millions Opportunity to be based in Swansea, with relocation support of up to £5,000 Visa sponsorship available for eligible candidates Strong focus on work-life balance with a flexible hybrid model (3 days onsite) Be part of a collaborative, multidisciplinary agile environment alongside civil servants and industry experts Based in Swansea, South Wales - three days per week on-site This role requires three days per week at our client's Swansea offices and we want to be straightforward about that. Swansea is a coastal city offering a genuinely excellent quality of life: lower cost of living than London or Birmingham, shorter commutes, and the kind of work-life balance that is hard to find elsewhere. If you have spent years commuting into a major city, working three days a week by the sea without taking a pay cut may be more appealing than you expect. The work is meaningful too, public sector digital delivery that directly impacts people's lives across the UK. We also offer relocation support of £3,000 - £5,000 to help make the move straightforward. Role Overview We are looking for a Senior Agile Delivery Manager to lead the delivery of digital services for a UK government client operating across a hybrid estate of modern cloud-native platforms and established Legacy systems. You will be accountable for the end-to-end delivery of one or more multi-disciplinary teams, ensuring outcomes are delivered iteratively, predictably, and to a high standard of quality. This is a hands-on, delivery-focused role that combines servant-leadership, agile coaching, and pragmatic delivery management. You will operate within structured and governed environments where transparency, risk management, and stakeholder engagement are critical to service success. Key Responsibilities Lead delivery for one or more multi-disciplinary teams (MTD) working across modern services and Legacy platforms Plan, facilitate, and continuously improve agile ceremonies including sprint planning, stand-ups, retrospectives, and showcases Own delivery roadmaps, sprint commitments, and release plans, balancing scope, time, cost, and quality Identify, manage, and escalate risks, issues, dependencies, and blockers across teams and vendors Coach product owners, engineers, testers, and analysts in agile practices and continuous improvement Establish and report on delivery metrics (throughput, cycle time, predictability, quality) to drive evidence-based decisions Engage senior government stakeholders, providing clear progress reporting, forecasts, and trade-off recommendations Support GDS service assessments, ensuring teams operate in line with the Service Standard and Technology Code of Practice Manage commercial and resourcing aspects of delivery in collaboration with engagement leads Foster a culture of psychological safety, openness, and continuous learning within the team Essential Skills & Experience Strong track record delivering complex digital services within agile, multi-disciplinary teams Deep experience leading Scrum, Kanban, or hybrid delivery models at scale Confident facilitator able to coach teams and individuals through change and uncertainty Demonstrable experience managing delivery across both modern (cloud, microservice, serverless) and Legacy (Mainframe, monolithic) technology estates Strong stakeholder management skills with experience reporting to senior civil service or equivalent leadership Experience defining and tracking delivery metrics and applying them to drive team performance Practical experience managing budgets, supplier relationships, and commercial conversations Experience working in regulated, security-conscious, or high-assurance environments Excellent written and verbal communication skills, including the ability to translate complexity for non-technical audiences Experience delivering digital services within a UK public-sector or government context Familiarity with GDS service standards, the Technology Code of Practice, and the GOV.UK Design System Desirable Recognised agile or delivery certifications (eg Certified Scrum Professional, SAFe, ICAgile, PRINCE2 Agile) Experience supporting or leading teams through GDS Alpha, Beta, and Live service assessments Exposure to Legacy modernisation programmes, including strangler-pattern migrations from Mainframe platforms Experience coaching across multiple teams or programmes simultaneously What we offer Competitive salary with annual review Company pension scheme Generous annual leave entitlement Critical illness cover Relocation support of £3,000 - £5,000 Visa sponsorship for eligible candidates Access to learning and development resources A supportive, inclusive working environment Our interview process We keep things straightforward. Following an initial CV review, successful candidates will be invited to a short screening call with our recruitment team, followed by a two-stage process comprising a technical assessment and a values-based interview with the hiring team. We aim to move quickly and will keep you informed at every stage. Equal Opportunities Scrumconnect Consulting is an equal opportunities employer. We are committed to building a diverse and inclusive team and welcome applications from all backgrounds, regardless of age, disability, gender, ethnicity, religion, or sexual orientation. How to Apply Please submit your CV to see below or apply directly through this listing.
Jun 16, 2026
Full time
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy whose work has positively influenced the lives of over 40 million UK citizens. We deliver impactful technology solutions across UK government departments, working at the forefront of user-centred design, agile delivery, and scalable digital services that genuinely make a difference. Why This Opportunity Stands Out Work on a high-impact UK public sector digital programme, delivering services used by millions Opportunity to be based in Swansea, with relocation support of up to £5,000 Visa sponsorship available for eligible candidates Strong focus on work-life balance with a flexible hybrid model (3 days onsite) Be part of a collaborative, multidisciplinary agile environment alongside civil servants and industry experts Based in Swansea, South Wales - three days per week on-site This role requires three days per week at our client's Swansea offices and we want to be straightforward about that. Swansea is a coastal city offering a genuinely excellent quality of life: lower cost of living than London or Birmingham, shorter commutes, and the kind of work-life balance that is hard to find elsewhere. If you have spent years commuting into a major city, working three days a week by the sea without taking a pay cut may be more appealing than you expect. The work is meaningful too, public sector digital delivery that directly impacts people's lives across the UK. We also offer relocation support of £3,000 - £5,000 to help make the move straightforward. Role Overview We are looking for a Senior Agile Delivery Manager to lead the delivery of digital services for a UK government client operating across a hybrid estate of modern cloud-native platforms and established Legacy systems. You will be accountable for the end-to-end delivery of one or more multi-disciplinary teams, ensuring outcomes are delivered iteratively, predictably, and to a high standard of quality. This is a hands-on, delivery-focused role that combines servant-leadership, agile coaching, and pragmatic delivery management. You will operate within structured and governed environments where transparency, risk management, and stakeholder engagement are critical to service success. Key Responsibilities Lead delivery for one or more multi-disciplinary teams (MTD) working across modern services and Legacy platforms Plan, facilitate, and continuously improve agile ceremonies including sprint planning, stand-ups, retrospectives, and showcases Own delivery roadmaps, sprint commitments, and release plans, balancing scope, time, cost, and quality Identify, manage, and escalate risks, issues, dependencies, and blockers across teams and vendors Coach product owners, engineers, testers, and analysts in agile practices and continuous improvement Establish and report on delivery metrics (throughput, cycle time, predictability, quality) to drive evidence-based decisions Engage senior government stakeholders, providing clear progress reporting, forecasts, and trade-off recommendations Support GDS service assessments, ensuring teams operate in line with the Service Standard and Technology Code of Practice Manage commercial and resourcing aspects of delivery in collaboration with engagement leads Foster a culture of psychological safety, openness, and continuous learning within the team Essential Skills & Experience Strong track record delivering complex digital services within agile, multi-disciplinary teams Deep experience leading Scrum, Kanban, or hybrid delivery models at scale Confident facilitator able to coach teams and individuals through change and uncertainty Demonstrable experience managing delivery across both modern (cloud, microservice, serverless) and Legacy (Mainframe, monolithic) technology estates Strong stakeholder management skills with experience reporting to senior civil service or equivalent leadership Experience defining and tracking delivery metrics and applying them to drive team performance Practical experience managing budgets, supplier relationships, and commercial conversations Experience working in regulated, security-conscious, or high-assurance environments Excellent written and verbal communication skills, including the ability to translate complexity for non-technical audiences Experience delivering digital services within a UK public-sector or government context Familiarity with GDS service standards, the Technology Code of Practice, and the GOV.UK Design System Desirable Recognised agile or delivery certifications (eg Certified Scrum Professional, SAFe, ICAgile, PRINCE2 Agile) Experience supporting or leading teams through GDS Alpha, Beta, and Live service assessments Exposure to Legacy modernisation programmes, including strangler-pattern migrations from Mainframe platforms Experience coaching across multiple teams or programmes simultaneously What we offer Competitive salary with annual review Company pension scheme Generous annual leave entitlement Critical illness cover Relocation support of £3,000 - £5,000 Visa sponsorship for eligible candidates Access to learning and development resources A supportive, inclusive working environment Our interview process We keep things straightforward. Following an initial CV review, successful candidates will be invited to a short screening call with our recruitment team, followed by a two-stage process comprising a technical assessment and a values-based interview with the hiring team. We aim to move quickly and will keep you informed at every stage. Equal Opportunities Scrumconnect Consulting is an equal opportunities employer. We are committed to building a diverse and inclusive team and welcome applications from all backgrounds, regardless of age, disability, gender, ethnicity, religion, or sexual orientation. How to Apply Please submit your CV to see below or apply directly through this listing.
scrumconnect ltd
Test Lead
scrumconnect ltd Swansea, West Glamorgan
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy whose work has positively influenced the lives of over 40 million UK citizens. We deliver impactful technology solutions across UK government departments, working at the forefront of user-centred design, agile delivery, and scalable digital services that genuinely make a difference. Why This Opportunity Stands Out Work on a high-impact UK public sector digital programme, delivering services used by millions Opportunity to be based in Swansea, with relocation support of up to £5,000 Visa sponsorship available for eligible candidates Strong focus on work-life balance with a flexible hybrid model (3 days onsite) Be part of a collaborative, multidisciplinary agile environment alongside civil servants and industry experts Based in Swansea, South Wales - three days per week on-site This role requires three days per week at our client's Swansea offices and we want to be straightforward about that. Swansea is a coastal city offering a genuinely excellent quality of life: lower cost of living than London or Birmingham, shorter commutes, and the kind of work-life balance that is hard to find elsewhere. If you have spent years commuting into a major city, working three days a week by the sea without taking a pay cut may be more appealing than you expect. The work is meaningful too, public sector digital delivery that directly impacts people's lives across the UK. We also offer relocation support of £3,000 - £5,000 to help make the move straightforward. Role Overview We are looking for a Test Lead/Test Manager to own and shape the quality strategy for digital services delivered to a UK government client. You will lead testing across one or more multi-disciplinary teams operating in a hybrid estate of modern cloud-native services and established Legacy platforms, including Mainframe integrations. This role combines hands-on test leadership with strategic quality ownership. You will operate within structured and governed environments where reliability, security, accessibility, and compliance are critical to service success, and you will be a key voice in go/no-go release decisions. Key Responsibilities Define and own the overall test strategy and approach across services built in Java Spring Boot, AWS Serverless (Lambda/Node.js), Ruby on Rails with React, and Legacy Mainframe systems Lead, mentor, and coach testers working within one or more multi-disciplinary teams (MTD) Plan and coordinate functional, integration, regression, performance, accessibility, and security testing across the delivery life cycle Establish quality metrics, reporting, and dashboards to give delivery and government stakeholders clear visibility of risk Drive a shift-left approach, embedding testing into design, refinement, and CI/CD pipelines Own end-to-end test environments, test data strategy, and integration testing across modern and Legacy components Lead defect triage, root cause analysis, and quality improvement initiatives Contribute to release planning, go/no-go decisions, and operational acceptance criteria for live services Ensure services meet WCAG 2.2 accessibility standards, GDS service standards, and security assurance requirements Engage with security, architecture, product, and delivery leads to balance quality, risk, and pace Essential Skills & Experience Strong experience leading testing across complex, multi-team digital programmes Demonstrable experience defining test strategies that span modern (microservice, serverless, web) and Legacy (Mainframe, monolithic) systems Hands-on experience with test automation frameworks across API, UI, and service layers (eg RestAssured, Postman/Newman, Cypress, Playwright, Selenium, JUnit, Jest) Experience integrating automated testing into CI/CD pipelines (GitHub Actions, Jenkins, Azure DevOps, GitLab CI) Strong understanding of non-functional testing including performance, resilience, and security testing approaches Solid grasp of accessibility testing (WCAG 2.2) and assistive technology validation Experience with test management and defect tracking tools (eg Jira, Zephyr, TestRail, Azure DevOps) Experience leading testers in Agile or hybrid delivery models (Scrum, Kanban) Experience working in regulated, security-conscious, or high-assurance environments Excellent communication skills and the ability to articulate quality risk to senior stakeholders Experience delivering testing within a UK public-sector or government context Familiarity with GDS service standards, the Technology Code of Practice, and the GOV.UK Design System Desirable Experience testing Mainframe integrations or coordinating testing across Legacy modernisation programmes Experience supporting services through GDS Alpha, Beta, and Live assessments ISTQB Advanced, ISTQB Test Manager, or equivalent professional certification Experience with contract testing (eg Pact) and chaos/resilience testing tooling Experience building or scaling testing communities of practice What we offer Competitive salary with annual review Company pension scheme Generous annual leave entitlement Critical illness cover Relocation support of £3,000 - £5,000 Visa sponsorship for eligible candidates Access to learning and development resources A supportive, inclusive working environment Our interview process We keep things straightforward. Following an initial CV review, successful candidates will be invited to a short screening call with our recruitment team, followed by a two-stage process comprising a technical assessment and a values-based interview with the hiring team. We aim to move quickly and will keep you informed at every stage. Equal Opportunities Scrumconnect Consulting is an equal opportunities employer. We are committed to building a diverse and inclusive team and welcome applications from all backgrounds, regardless of age, disability, gender, ethnicity, religion, or sexual orientation. How to Apply Please submit your CV to (see below) or apply directly through this listing. For an informal conversation about the role, contact jaswanth at (see below)
Jun 16, 2026
Full time
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy whose work has positively influenced the lives of over 40 million UK citizens. We deliver impactful technology solutions across UK government departments, working at the forefront of user-centred design, agile delivery, and scalable digital services that genuinely make a difference. Why This Opportunity Stands Out Work on a high-impact UK public sector digital programme, delivering services used by millions Opportunity to be based in Swansea, with relocation support of up to £5,000 Visa sponsorship available for eligible candidates Strong focus on work-life balance with a flexible hybrid model (3 days onsite) Be part of a collaborative, multidisciplinary agile environment alongside civil servants and industry experts Based in Swansea, South Wales - three days per week on-site This role requires three days per week at our client's Swansea offices and we want to be straightforward about that. Swansea is a coastal city offering a genuinely excellent quality of life: lower cost of living than London or Birmingham, shorter commutes, and the kind of work-life balance that is hard to find elsewhere. If you have spent years commuting into a major city, working three days a week by the sea without taking a pay cut may be more appealing than you expect. The work is meaningful too, public sector digital delivery that directly impacts people's lives across the UK. We also offer relocation support of £3,000 - £5,000 to help make the move straightforward. Role Overview We are looking for a Test Lead/Test Manager to own and shape the quality strategy for digital services delivered to a UK government client. You will lead testing across one or more multi-disciplinary teams operating in a hybrid estate of modern cloud-native services and established Legacy platforms, including Mainframe integrations. This role combines hands-on test leadership with strategic quality ownership. You will operate within structured and governed environments where reliability, security, accessibility, and compliance are critical to service success, and you will be a key voice in go/no-go release decisions. Key Responsibilities Define and own the overall test strategy and approach across services built in Java Spring Boot, AWS Serverless (Lambda/Node.js), Ruby on Rails with React, and Legacy Mainframe systems Lead, mentor, and coach testers working within one or more multi-disciplinary teams (MTD) Plan and coordinate functional, integration, regression, performance, accessibility, and security testing across the delivery life cycle Establish quality metrics, reporting, and dashboards to give delivery and government stakeholders clear visibility of risk Drive a shift-left approach, embedding testing into design, refinement, and CI/CD pipelines Own end-to-end test environments, test data strategy, and integration testing across modern and Legacy components Lead defect triage, root cause analysis, and quality improvement initiatives Contribute to release planning, go/no-go decisions, and operational acceptance criteria for live services Ensure services meet WCAG 2.2 accessibility standards, GDS service standards, and security assurance requirements Engage with security, architecture, product, and delivery leads to balance quality, risk, and pace Essential Skills & Experience Strong experience leading testing across complex, multi-team digital programmes Demonstrable experience defining test strategies that span modern (microservice, serverless, web) and Legacy (Mainframe, monolithic) systems Hands-on experience with test automation frameworks across API, UI, and service layers (eg RestAssured, Postman/Newman, Cypress, Playwright, Selenium, JUnit, Jest) Experience integrating automated testing into CI/CD pipelines (GitHub Actions, Jenkins, Azure DevOps, GitLab CI) Strong understanding of non-functional testing including performance, resilience, and security testing approaches Solid grasp of accessibility testing (WCAG 2.2) and assistive technology validation Experience with test management and defect tracking tools (eg Jira, Zephyr, TestRail, Azure DevOps) Experience leading testers in Agile or hybrid delivery models (Scrum, Kanban) Experience working in regulated, security-conscious, or high-assurance environments Excellent communication skills and the ability to articulate quality risk to senior stakeholders Experience delivering testing within a UK public-sector or government context Familiarity with GDS service standards, the Technology Code of Practice, and the GOV.UK Design System Desirable Experience testing Mainframe integrations or coordinating testing across Legacy modernisation programmes Experience supporting services through GDS Alpha, Beta, and Live assessments ISTQB Advanced, ISTQB Test Manager, or equivalent professional certification Experience with contract testing (eg Pact) and chaos/resilience testing tooling Experience building or scaling testing communities of practice What we offer Competitive salary with annual review Company pension scheme Generous annual leave entitlement Critical illness cover Relocation support of £3,000 - £5,000 Visa sponsorship for eligible candidates Access to learning and development resources A supportive, inclusive working environment Our interview process We keep things straightforward. Following an initial CV review, successful candidates will be invited to a short screening call with our recruitment team, followed by a two-stage process comprising a technical assessment and a values-based interview with the hiring team. We aim to move quickly and will keep you informed at every stage. Equal Opportunities Scrumconnect Consulting is an equal opportunities employer. We are committed to building a diverse and inclusive team and welcome applications from all backgrounds, regardless of age, disability, gender, ethnicity, religion, or sexual orientation. How to Apply Please submit your CV to (see below) or apply directly through this listing. For an informal conversation about the role, contact jaswanth at (see below)
scrumconnect ltd
UX Designer
scrumconnect ltd Swansea, West Glamorgan
About Scrumconnect Consulting At Scrumconnect Consulting, we help organisations deliver high-quality digital services through user-centred design, agile delivery, and modern technology. Our multidisciplinary teams work closely with users and stakeholders to create intuitive, accessible, and effective digital experiences that deliver meaningful outcomes. We are looking for a talented UX Designer to join our growing design team and help shape user experiences across a range of digital products and services. Role Overview As a UX Designer, you will be responsible for understanding user needs, identifying pain points, and designing intuitive experiences that improve how people interact with digital products and services. You will work closely with User Researchers, Service Designers, Content Designers, Product Managers, Developers, and stakeholders to create solutions that are both user-focused and aligned with business objectives. The successful candidate will be passionate about user-centred design, accessibility, and creating seamless digital experiences. Key Responsibilities Design user-centred digital experiences based on user research, data, and stakeholder requirements. Create wireframes, user flows, journey maps, prototypes, and interaction designs. Collaborate with User Researchers to understand user needs, behaviours, and pain points. Translate research insights into clear design solutions and recommendations. Develop low-fidelity and high-fidelity prototypes to test and validate design concepts. Facilitate workshops, design reviews, and collaborative design sessions. Work closely with developers to ensure designs are implemented effectively and consistently. Contribute to and maintain design systems, patterns, and component libraries where required. Ensure designs meet accessibility and inclusive design standards. Participate in usability testing and iterate designs based on feedback and evidence. Communicate design decisions and rationale clearly to stakeholders and delivery teams. Support continuous improvement of design processes and practices. Essential Skills & Experience Proven experience working as a UX Designer within multidisciplinary Agile teams. Strong understanding of User-Centred Design (UCD) principles and methodologies. Experience creating: User Flows Wireframes Interactive Prototypes Journey Maps Information Architecture Artefacts Design Specifications Experience conducting and applying usability testing insights. Strong understanding of accessibility and inclusive design principles. Proficiency with design and collaboration tools such as: Figma Adobe XD Sketch Miro Ability to communicate design concepts effectively to technical and non-technical audiences. Experience working closely with developers and product teams. Excellent problem-solving, communication, and stakeholder management skills. Desirable Skills Experience working within public sector or regulated environments. Familiarity with the principles and standards of Government Digital Service (GDS) . Experience contributing to design systems and component libraries. Understanding of interaction design and information architecture principles. Experience working with analytics and user behaviour data to inform design decisions. Knowledge of HTML, CSS, and Front End development principles. Experience supporting digital transformation and service improvement programmes. What We Offer Competitive salary and benefits package. Opportunity to work on meaningful digital transformation programmes. Flexible and collaborative working environment. Ongoing learning and professional development opportunities. Access to a community of experienced designers, researchers, delivery professionals, and engineers. Career progression opportunities within a growing consultancy. Diversity & Inclusion Scrumconnect Consulting is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds, experiences, and perspectives. We believe that diversity strengthens our teams and helps us build better solutions for our clients and communities. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.
Jun 16, 2026
Full time
About Scrumconnect Consulting At Scrumconnect Consulting, we help organisations deliver high-quality digital services through user-centred design, agile delivery, and modern technology. Our multidisciplinary teams work closely with users and stakeholders to create intuitive, accessible, and effective digital experiences that deliver meaningful outcomes. We are looking for a talented UX Designer to join our growing design team and help shape user experiences across a range of digital products and services. Role Overview As a UX Designer, you will be responsible for understanding user needs, identifying pain points, and designing intuitive experiences that improve how people interact with digital products and services. You will work closely with User Researchers, Service Designers, Content Designers, Product Managers, Developers, and stakeholders to create solutions that are both user-focused and aligned with business objectives. The successful candidate will be passionate about user-centred design, accessibility, and creating seamless digital experiences. Key Responsibilities Design user-centred digital experiences based on user research, data, and stakeholder requirements. Create wireframes, user flows, journey maps, prototypes, and interaction designs. Collaborate with User Researchers to understand user needs, behaviours, and pain points. Translate research insights into clear design solutions and recommendations. Develop low-fidelity and high-fidelity prototypes to test and validate design concepts. Facilitate workshops, design reviews, and collaborative design sessions. Work closely with developers to ensure designs are implemented effectively and consistently. Contribute to and maintain design systems, patterns, and component libraries where required. Ensure designs meet accessibility and inclusive design standards. Participate in usability testing and iterate designs based on feedback and evidence. Communicate design decisions and rationale clearly to stakeholders and delivery teams. Support continuous improvement of design processes and practices. Essential Skills & Experience Proven experience working as a UX Designer within multidisciplinary Agile teams. Strong understanding of User-Centred Design (UCD) principles and methodologies. Experience creating: User Flows Wireframes Interactive Prototypes Journey Maps Information Architecture Artefacts Design Specifications Experience conducting and applying usability testing insights. Strong understanding of accessibility and inclusive design principles. Proficiency with design and collaboration tools such as: Figma Adobe XD Sketch Miro Ability to communicate design concepts effectively to technical and non-technical audiences. Experience working closely with developers and product teams. Excellent problem-solving, communication, and stakeholder management skills. Desirable Skills Experience working within public sector or regulated environments. Familiarity with the principles and standards of Government Digital Service (GDS) . Experience contributing to design systems and component libraries. Understanding of interaction design and information architecture principles. Experience working with analytics and user behaviour data to inform design decisions. Knowledge of HTML, CSS, and Front End development principles. Experience supporting digital transformation and service improvement programmes. What We Offer Competitive salary and benefits package. Opportunity to work on meaningful digital transformation programmes. Flexible and collaborative working environment. Ongoing learning and professional development opportunities. Access to a community of experienced designers, researchers, delivery professionals, and engineers. Career progression opportunities within a growing consultancy. Diversity & Inclusion Scrumconnect Consulting is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds, experiences, and perspectives. We believe that diversity strengthens our teams and helps us build better solutions for our clients and communities. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.
scrumconnect ltd
Project support
scrumconnect ltd Swansea, West Glamorgan
About Scrumconnect Consulting At Scrumconnect Consulting, we help organisations deliver high-quality digital services through agile delivery, modern technology, and user-centred design. Our teams work on complex transformation programmes, supporting clients in delivering successful projects that create lasting value and improve services for end users. We are looking for a proactive and organised Project Support Officer to join our growing team and provide essential support to project managers and delivery teams across a range of digital and transformation projects. Role Overview As a Project Support Officer, you will play a key role in supporting project governance, administration, reporting, planning, and coordination activities. You will work closely with Project Managers, Delivery Managers, Business Analysts, and stakeholders to ensure projects are well-organised, properly documented, and delivered effectively. The successful candidate will be highly organised, detail-oriented, and capable of managing multiple priorities within a fast-paced project environment. Key Responsibilities Provide administrative and coordination support across project and programme activities. Assist with project planning, scheduling, resource tracking, and milestone management. Maintain project documentation, records, and governance artefacts. Support the preparation of project reports, dashboards, presentations, and status updates. Organise and coordinate project meetings, workshops, and stakeholder engagements. Record meeting minutes, actions, decisions, and follow-up activities. Track project risks, issues, dependencies, and actions, ensuring appropriate escalation where required. Support project governance processes and reporting requirements. Assist with budget tracking, procurement activities, and financial administration where required. Maintain project plans and ensure documentation remains accurate and up to date. Support onboarding activities for project team members and stakeholders. Contribute to continuous improvement initiatives across project delivery processes. Essential Skills & Experience Experience providing project, programme, or administrative support within a professional environment. Strong organisational and time management skills. Excellent attention to detail and ability to manage multiple tasks simultaneously. Experience maintaining project documentation and records. Strong communication and stakeholder engagement skills. Ability to prepare reports, presentations, and project updates. Proficiency in Microsoft Office applications including Excel, Word, PowerPoint, and Outlook. Experience using collaboration and project management tools such as Jira, Confluence, Microsoft Project, SharePoint, Azure DevOps, or similar. Ability to work independently as well as part of a multidisciplinary team. Strong problem-solving and coordination skills. Desirable Skills Experience supporting digital, technology, or transformation projects. Experience working within public sector or regulated environments. Familiarity with Agile, Waterfall, or hybrid delivery methodologies. Understanding of project governance, risk management, and reporting processes. Knowledge of the principles and standards of Government Digital Service (GDS) . Project management qualifications or certifications such as: PRINCE2 Foundation AgilePM Foundation APM Project Fundamentals Qualification (PFQ) Experience working within consultancy environments. What We Offer Competitive salary and benefits package. Opportunity to work on meaningful digital transformation programmes. Flexible and collaborative working environment. Ongoing learning and professional development opportunities. Access to a community of experienced delivery, design, and technology professionals. Career development opportunities within a growing consultancy. Diversity & Inclusion Scrumconnect Consulting is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds, experiences, and perspectives. We believe that diversity strengthens our teams and helps us build better solutions for our clients and communities. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.
Jun 16, 2026
Full time
About Scrumconnect Consulting At Scrumconnect Consulting, we help organisations deliver high-quality digital services through agile delivery, modern technology, and user-centred design. Our teams work on complex transformation programmes, supporting clients in delivering successful projects that create lasting value and improve services for end users. We are looking for a proactive and organised Project Support Officer to join our growing team and provide essential support to project managers and delivery teams across a range of digital and transformation projects. Role Overview As a Project Support Officer, you will play a key role in supporting project governance, administration, reporting, planning, and coordination activities. You will work closely with Project Managers, Delivery Managers, Business Analysts, and stakeholders to ensure projects are well-organised, properly documented, and delivered effectively. The successful candidate will be highly organised, detail-oriented, and capable of managing multiple priorities within a fast-paced project environment. Key Responsibilities Provide administrative and coordination support across project and programme activities. Assist with project planning, scheduling, resource tracking, and milestone management. Maintain project documentation, records, and governance artefacts. Support the preparation of project reports, dashboards, presentations, and status updates. Organise and coordinate project meetings, workshops, and stakeholder engagements. Record meeting minutes, actions, decisions, and follow-up activities. Track project risks, issues, dependencies, and actions, ensuring appropriate escalation where required. Support project governance processes and reporting requirements. Assist with budget tracking, procurement activities, and financial administration where required. Maintain project plans and ensure documentation remains accurate and up to date. Support onboarding activities for project team members and stakeholders. Contribute to continuous improvement initiatives across project delivery processes. Essential Skills & Experience Experience providing project, programme, or administrative support within a professional environment. Strong organisational and time management skills. Excellent attention to detail and ability to manage multiple tasks simultaneously. Experience maintaining project documentation and records. Strong communication and stakeholder engagement skills. Ability to prepare reports, presentations, and project updates. Proficiency in Microsoft Office applications including Excel, Word, PowerPoint, and Outlook. Experience using collaboration and project management tools such as Jira, Confluence, Microsoft Project, SharePoint, Azure DevOps, or similar. Ability to work independently as well as part of a multidisciplinary team. Strong problem-solving and coordination skills. Desirable Skills Experience supporting digital, technology, or transformation projects. Experience working within public sector or regulated environments. Familiarity with Agile, Waterfall, or hybrid delivery methodologies. Understanding of project governance, risk management, and reporting processes. Knowledge of the principles and standards of Government Digital Service (GDS) . Project management qualifications or certifications such as: PRINCE2 Foundation AgilePM Foundation APM Project Fundamentals Qualification (PFQ) Experience working within consultancy environments. What We Offer Competitive salary and benefits package. Opportunity to work on meaningful digital transformation programmes. Flexible and collaborative working environment. Ongoing learning and professional development opportunities. Access to a community of experienced delivery, design, and technology professionals. Career development opportunities within a growing consultancy. Diversity & Inclusion Scrumconnect Consulting is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds, experiences, and perspectives. We believe that diversity strengthens our teams and helps us build better solutions for our clients and communities. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.
scrumconnect ltd
Project Manager
scrumconnect ltd Swansea, West Glamorgan
About Scrumconnect Consulting At Scrumconnect Consulting, we help organisations deliver high-quality digital services through agile delivery, modern technology, and user-centred design. Our teams work on complex transformation programmes, delivering innovative solutions that create meaningful outcomes for clients and end users. We are looking for an experienced Project Manager to join our growing team and lead the successful delivery of digital, technology, and transformation projects across a range of sectors. Role Overview As a Project Manager, you will be responsible for planning, managing, and delivering projects from initiation through to completion. You will work closely with clients, stakeholders, delivery teams, and leadership to ensure projects are delivered on time, within scope, within budget, and to the highest quality standards. The successful candidate will be an excellent communicator, highly organised, and experienced in managing multidisciplinary teams within Agile and hybrid delivery environments. Key Responsibilities Lead the end-to-end delivery of projects, ensuring successful outcomes for clients and stakeholders. Define project scope, objectives, timelines, budgets, risks, and delivery plans. Develop and maintain project documentation, governance, and reporting frameworks. Manage project schedules, resources, dependencies, and deliverables. Monitor project progress and ensure delivery remains aligned with agreed objectives. Facilitate effective communication between stakeholders, delivery teams, suppliers, and leadership. Identify, manage, and mitigate project risks, issues, and dependencies. Lead project governance activities, including status reporting, steering groups, and stakeholder updates. Support Agile delivery practices, sprint planning, and team collaboration where applicable. Ensure quality assurance processes are followed throughout the project life cycle. Manage project budgets, forecasts, and financial reporting. Drive continuous improvement and lessons learned activities to enhance future delivery performance. Essential Skills & Experience Proven experience managing digital, technology, or transformation projects. Strong understanding of project management methodologies, frameworks, and governance practices. Experience managing multidisciplinary teams including developers, designers, business analysts, architects, and testers. Strong stakeholder management and relationship-building skills. Experience managing project risks, issues, budgets, and delivery timelines. Ability to manage multiple priorities and competing demands effectively. Excellent communication, presentation, and reporting skills. Experience working within Agile, Waterfall, or hybrid delivery environments. Strong organisational, planning, and problem-solving abilities. Experience using project management and collaboration tools such as Jira, Confluence, Microsoft Project, Azure DevOps, or similar. Desirable Skills Experience working within public sector or regulated environments. Familiarity with the principles and standards of Government Digital Service (GDS) . Experience delivering cloud migration, digital transformation, or large-scale technology programmes. Knowledge of procurement, supplier management, and contract management processes. Professional certifications such as: PRINCE2 AgilePM PMP Scrum Master MSP Experience working within consultancy environments. What We Offer Competitive salary and benefits package. Opportunity to work on impactful digital transformation programmes. Flexible and collaborative working environment. Ongoing learning and professional development opportunities. Access to a community of experienced delivery, design, and technology professionals. Career progression opportunities within a growing consultancy. Diversity & Inclusion Scrumconnect Consulting is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds, experiences, and perspectives. We believe that diversity strengthens our teams and helps us build better solutions for our clients and communities. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.
Jun 16, 2026
Full time
About Scrumconnect Consulting At Scrumconnect Consulting, we help organisations deliver high-quality digital services through agile delivery, modern technology, and user-centred design. Our teams work on complex transformation programmes, delivering innovative solutions that create meaningful outcomes for clients and end users. We are looking for an experienced Project Manager to join our growing team and lead the successful delivery of digital, technology, and transformation projects across a range of sectors. Role Overview As a Project Manager, you will be responsible for planning, managing, and delivering projects from initiation through to completion. You will work closely with clients, stakeholders, delivery teams, and leadership to ensure projects are delivered on time, within scope, within budget, and to the highest quality standards. The successful candidate will be an excellent communicator, highly organised, and experienced in managing multidisciplinary teams within Agile and hybrid delivery environments. Key Responsibilities Lead the end-to-end delivery of projects, ensuring successful outcomes for clients and stakeholders. Define project scope, objectives, timelines, budgets, risks, and delivery plans. Develop and maintain project documentation, governance, and reporting frameworks. Manage project schedules, resources, dependencies, and deliverables. Monitor project progress and ensure delivery remains aligned with agreed objectives. Facilitate effective communication between stakeholders, delivery teams, suppliers, and leadership. Identify, manage, and mitigate project risks, issues, and dependencies. Lead project governance activities, including status reporting, steering groups, and stakeholder updates. Support Agile delivery practices, sprint planning, and team collaboration where applicable. Ensure quality assurance processes are followed throughout the project life cycle. Manage project budgets, forecasts, and financial reporting. Drive continuous improvement and lessons learned activities to enhance future delivery performance. Essential Skills & Experience Proven experience managing digital, technology, or transformation projects. Strong understanding of project management methodologies, frameworks, and governance practices. Experience managing multidisciplinary teams including developers, designers, business analysts, architects, and testers. Strong stakeholder management and relationship-building skills. Experience managing project risks, issues, budgets, and delivery timelines. Ability to manage multiple priorities and competing demands effectively. Excellent communication, presentation, and reporting skills. Experience working within Agile, Waterfall, or hybrid delivery environments. Strong organisational, planning, and problem-solving abilities. Experience using project management and collaboration tools such as Jira, Confluence, Microsoft Project, Azure DevOps, or similar. Desirable Skills Experience working within public sector or regulated environments. Familiarity with the principles and standards of Government Digital Service (GDS) . Experience delivering cloud migration, digital transformation, or large-scale technology programmes. Knowledge of procurement, supplier management, and contract management processes. Professional certifications such as: PRINCE2 AgilePM PMP Scrum Master MSP Experience working within consultancy environments. What We Offer Competitive salary and benefits package. Opportunity to work on impactful digital transformation programmes. Flexible and collaborative working environment. Ongoing learning and professional development opportunities. Access to a community of experienced delivery, design, and technology professionals. Career progression opportunities within a growing consultancy. Diversity & Inclusion Scrumconnect Consulting is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds, experiences, and perspectives. We believe that diversity strengthens our teams and helps us build better solutions for our clients and communities. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.
scrumconnect ltd
Programme Manager
scrumconnect ltd Swansea, West Glamorgan
At Scrumconnect Consulting, we help organisations deliver high-quality digital services through agile delivery, modern technology, and user-centred design. Our teams work on complex transformation programmes that drive organisational change, improve services, and deliver measurable business outcomes. We are looking for an experienced Programme Manager to join our growing team and lead the successful delivery of large-scale digital, technology, and transformation programmes across a range of sectors. Role Overview As a Programme Manager, you will be responsible for overseeing multiple related projects and workstreams, ensuring they collectively deliver strategic objectives and business value. You will provide leadership, governance, and coordination across programme teams while managing stakeholders, risks, budgets, dependencies, and outcomes. The successful candidate will be a strategic thinker with strong leadership skills and a proven track record of delivering complex programmes in dynamic environments. Key Responsibilities Lead and manage large-scale programmes from initiation through to successful delivery and benefits realisation. Define programme vision, objectives, governance structures, and delivery strategies. Oversee multiple projects and workstreams, ensuring alignment with organisational goals. Develop and maintain programme roadmaps, plans, budgets, and delivery schedules. Manage programme-level risks, issues, dependencies, and opportunities. Establish effective governance, reporting, and assurance processes. Engage and influence senior stakeholders, sponsors, and executive leadership teams. Coordinate multidisciplinary delivery teams, suppliers, and third-party partners. Monitor programme performance and ensure delivery remains on track against objectives. Drive decision-making, issue resolution, and prioritisation across programme activities. Support organisational change, business readiness, and benefits realisation activities. Promote continuous improvement and best practices across programme delivery. Essential Skills & Experience Proven experience managing complex digital, technology, or business transformation programmes. Strong leadership and stakeholder management capabilities. Experience overseeing multiple projects and coordinating large multidisciplinary teams. Strong understanding of programme governance, risk management, and assurance frameworks. Experience managing programme budgets, financial forecasts, and resource planning. Ability to communicate effectively with both technical teams and senior executives. Strong strategic planning, organisational, and decision-making skills. Experience delivering programmes within Agile, Waterfall, or hybrid environments. Excellent problem-solving, negotiation, and conflict-resolution abilities. Experience producing executive-level reporting and programme updates. Desirable Skills Experience working within public sector or regulated environments. Familiarity with the principles and standards of Government Digital Service (GDS) . Experience leading digital transformation, cloud migration, or enterprise modernisation programmes. Experience managing complex supplier and vendor relationships. Knowledge of organisational change management and benefits realisation frameworks. Professional certifications such as: MSP (Managing Successful Programmes) PRINCE2 Practitioner PMP AgilePM SAFe Programme Consultant or equivalent Experience working within consultancy environments. What We Offer Competitive salary and benefits package. Opportunity to lead impactful digital transformation and strategic change programmes. Flexible and collaborative working environment. Ongoing learning and professional development opportunities. Access to a community of experienced consultants, architects, engineers, and delivery professionals. Career progression opportunities within a growing consultancy. Diversity & Inclusion Scrumconnect Consulting is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds, experiences, and perspectives. We believe that diversity strengthens our teams and helps us build better solutions for our clients and communities. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.
Jun 16, 2026
Full time
At Scrumconnect Consulting, we help organisations deliver high-quality digital services through agile delivery, modern technology, and user-centred design. Our teams work on complex transformation programmes that drive organisational change, improve services, and deliver measurable business outcomes. We are looking for an experienced Programme Manager to join our growing team and lead the successful delivery of large-scale digital, technology, and transformation programmes across a range of sectors. Role Overview As a Programme Manager, you will be responsible for overseeing multiple related projects and workstreams, ensuring they collectively deliver strategic objectives and business value. You will provide leadership, governance, and coordination across programme teams while managing stakeholders, risks, budgets, dependencies, and outcomes. The successful candidate will be a strategic thinker with strong leadership skills and a proven track record of delivering complex programmes in dynamic environments. Key Responsibilities Lead and manage large-scale programmes from initiation through to successful delivery and benefits realisation. Define programme vision, objectives, governance structures, and delivery strategies. Oversee multiple projects and workstreams, ensuring alignment with organisational goals. Develop and maintain programme roadmaps, plans, budgets, and delivery schedules. Manage programme-level risks, issues, dependencies, and opportunities. Establish effective governance, reporting, and assurance processes. Engage and influence senior stakeholders, sponsors, and executive leadership teams. Coordinate multidisciplinary delivery teams, suppliers, and third-party partners. Monitor programme performance and ensure delivery remains on track against objectives. Drive decision-making, issue resolution, and prioritisation across programme activities. Support organisational change, business readiness, and benefits realisation activities. Promote continuous improvement and best practices across programme delivery. Essential Skills & Experience Proven experience managing complex digital, technology, or business transformation programmes. Strong leadership and stakeholder management capabilities. Experience overseeing multiple projects and coordinating large multidisciplinary teams. Strong understanding of programme governance, risk management, and assurance frameworks. Experience managing programme budgets, financial forecasts, and resource planning. Ability to communicate effectively with both technical teams and senior executives. Strong strategic planning, organisational, and decision-making skills. Experience delivering programmes within Agile, Waterfall, or hybrid environments. Excellent problem-solving, negotiation, and conflict-resolution abilities. Experience producing executive-level reporting and programme updates. Desirable Skills Experience working within public sector or regulated environments. Familiarity with the principles and standards of Government Digital Service (GDS) . Experience leading digital transformation, cloud migration, or enterprise modernisation programmes. Experience managing complex supplier and vendor relationships. Knowledge of organisational change management and benefits realisation frameworks. Professional certifications such as: MSP (Managing Successful Programmes) PRINCE2 Practitioner PMP AgilePM SAFe Programme Consultant or equivalent Experience working within consultancy environments. What We Offer Competitive salary and benefits package. Opportunity to lead impactful digital transformation and strategic change programmes. Flexible and collaborative working environment. Ongoing learning and professional development opportunities. Access to a community of experienced consultants, architects, engineers, and delivery professionals. Career progression opportunities within a growing consultancy. Diversity & Inclusion Scrumconnect Consulting is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds, experiences, and perspectives. We believe that diversity strengthens our teams and helps us build better solutions for our clients and communities. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.

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