100 jobs found

IT Account Manager Location : Leatherhead (Hybrid) Our client is a growing cloud consulting and managed services business with a strong position in complex IT services, private cloud, data centre and workspace transformation. This role sits within their sales function and supports the move towards a more proactive, structured and growth-focused account model. The Account Manager will manage a focused portfolio of accounts and prospects, with opportunities primarily self-created and, where appropriate, introduced through marketing, business development, technology vendors, alliance partners and solution provider relationships. This role will suit someone who wants to make a visible impact, help shape how our client develops customer accounts, and operate with a balance of structure, initiative and commercial ownership. The Account Manager is responsible for driving revenue growth and long-term customer development across a focused portfolio of accounts and prospects. The Account Manager owns the commercial thread across their accounts, from qualification and discovery through to stakeholder mapping, account planning, opportunity progression, proposal coordination, commercial negotiation, forecasting, closure and post-sale expansion. The role works closely with Strategy & Advisory, Delivery and their Managed Services teams, who provide technical, solution and delivery depth. The Account Manager remains accountable for the customer relationship, account plan, pipeline quality, commercial progression, forecast accuracy and revenue outcome Key Responsibilities and Core Objectives: Own and grow a focused portfolio of existing customers, dormant and emerging growth accounts. Understand customer environments, priorities, stakeholders, challenges and roadmaps. Identify whitespace, growth opportunities and potential service expansion. Build trusted relationships with infrastructure, cloud, platform, operations and procurement stakeholders Create qualified opportunities through proactive customer engagement and structured follow-up. Identify, qualify and progress opportunities across professional services, managed services, lifecycle services and relevant product opportunities. Take ownership of suitable qualified prospects introduced through marketing, business development, vendor, alliance or partner activity. Convert opportunities into booked revenue through disciplined sales execution. Maintain accurate opportunity records in Dynamics. Own customer-facing commercial engagement, supported by technical and delivery specialists where required. Coordinate proposals, commercial positioning, pricing discussions and internal approvals. Participate actively in pipeline reviews, forecast calls, deal reviews, pricing governance and QBRs where relevant. Maintain high standards of CRM hygiene, account planning, qualification and forecast accuracy. Ensure strong handover to delivery following closure, while continuing to identify expansion potential. Work closely with Business Development Managers where qualified prospects have broader account potential. Collaborate with Strategy & Advisory to shape customer conversations and solution-led opportunities. Work with delivery teams to align commercial commitments with delivery capability. Engage with their Managed Services teams to progress XMS and lifecycle opportunities. Collaborate with marketing and alliance teams where campaigns support account growth. Skills and Experience Essential: Experience in IT services sales, account management or customer growth roles. Proven ability to grow customer relationships and convert opportunities into revenue. Strong commercial ownership across qualification, discovery, proposal, negotiation, closure and expansion. Credibility with infrastructure, cloud, platform, operations and procurement stakeholders. Strong account planning, stakeholder mapping and opportunity qualification skills. Good understanding of services-led sales, including professional and managed services. Strong communication, CRM discipline, forecasting accuracy and follow-up. Beneficial Experience selling professional services, managed services or lifecycle services. Experience working with technology vendors, alliance partners or solution provider ecosystems. Experience in enterprise or public sector account environments. Experience in cloud, infrastructure, data centre, workspace or cybersecurity services. Experience using Dynamics or similar CRM platforms. Exposure to private cloud, VMware, VCF or the Broadcom ecosystem. Company Benefits: Rewarding salary commensurate with experience 25 days' leave plus public holidays Hybrid working Private healthcare - includes wellbeing and EAP Pension and death in service Insurance Company and social events Employee recognition and reward Professional development programme Discounted retail, travel, and entertainment If you don't tick all the boxes but feel you have a strong foundation with at least some of the skills and experience and have the aptitude and drive to grown, learn and develop with our world class team, then we want to hear from you. Apply through this advert and we will reach out to you

Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base - to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Executive, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Location: Nottingham field-based & home-based. These are some of the key ingredients to the role: Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. What will you bring to the table? Experience in a B2B sales or account management role A desire to take ownership of ambitious targets Strong presentation and communication skills A passion for learning and self-improvement Sharp attention to detail and the ability to handle multiple tasks effectively A keen interest in food and the world of restaurants An exceptional work ethic and the desire to make a difference Full clean UK driving licence Benefits: Flex Your Time! Choose flexible hours & schedule that fit your life Team Spirit! Join a collaborative team culture where your voice matters Grow With Us! Enjoy a clear career path & exciting growth opportunities Drive in Style! Cruise around in a branded Just Eat Takeaway car Tasty Perks! Get an £81 monthly takeaway spend allowance More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!) Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We Care! Full sick pay, volunteering leave & well-being support programs Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Level Up! Access to world-class training resources to fuel your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!

Are you commercially driven, technically credible, and passionate about helping growers improve crop storage performance? A market-leading business is looking for a Sales Manager to take ownership of and to generate new business opportunities across the potato and onion sectors within the UK. This will be achieved through following-up on CRM generated leads, industry networking, existing customers and direct approaches. You'll ideally be based in the North of England, but candidates outside of this patch are still encouraged to apply. This role is predominately home based, with UK travel and occasional office presence in Yorkshire. This is a highly autonomous role combining relationship management, and strategic business development within a business known for innovation in fresh produce storage technology. You will be expected to develop an in-depth understanding of the UK market and to work with the marketing function to develop a targeted sales and marketing strategy. The Role You'll be responsible for sale of all products, developing new business as well as managing and growing customer accounts. Key responsibilities include: Negotiate and finalise business contracts and agreements. Assimilate market knowledge and engage with key supply chains to identify/generate new business opportunities. In conjunction with the UK field support team, provide ongoing support to existing clients. Build and develop strong relationships with growers, advisors, supply chain managers and further potential partners through personal contact. Maintain a record of all activity within the company CRM system Regular field & business reports to the Commercial Director Support continuous development of the products About You The successful candidate will ideally have: Proven success within agricultural sales or account management Strong knowledge of potato, onion, or fresh produce storage systems Experience working with growers and agricultural supply chains Excellent communication and relationship-building skills A proactive, commercially focused mindset Confidence using CRM systems and IT platforms A full UK driving licence and willingness to travel extensively across the UK An agricultural or related degree (desirable) The Opportunity This is an opportunity to join an innovative and growing business operating at the forefront of post-harvest storage technology. You'll play a key role in supporting growers, improving storage outcomes, and helping drive future growth across the UK market. For a confidential discussion, please get in touch with me, Hannah on or email me

Location: Central London Job Type: Monday - Friday office based Hours: 8:45am- 5:30pm Daily rate: £115.38 per day + holiday accrual Looking for a role where you can genuinely make a difference to people's lives?This is more than customer service. You'll support people through important, often emotional decisions, providing clarity, reassurance, and expert guidance when they need it most. Joining a fast-growing, purpose-driven tech business, you'll own the full customer journey from first conversation to completion. You'll combine empathy with commercial awareness to help customers make confident decisions. What You'll Do Support customers via phone, email, and chat Lead consultative, human conversations (no scripts) Guide decisions with empathy and commercial awareness Own the end-to-end customer journey Deliver against targets for conversion and satisfaction Help improve the customer experience as you go What We're Looking For A natural communicator who builds trust quickly Experience in sales, service, or advisory roles Target-driven with a customer-first mindset Calm, resilient, and organised under pressure Proactive, positive, and solutions-focused Why Join? High-growth, mission-led company Real progression and development opportunities Supportive, collaborative team culture Make a genuine impact every single day Want to go beyond traditional customer service and make a real impact? Apply now Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs. At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all. Love Success is proud to serve as an Employment Agency for this vacancy.

Join a growing UK market leader supplying trailer parts and accessories to customers nationwide. A fantastic opportunity for a driven Sales Executive to build relationships, grow sales and develop a long-term career in a fast-paced industry. Sales Executive Winchester, SO21 Full Time, Permanent Competitive salary Please note: you must be authorised to work in the UK TrailerTek is one of the UK s leading suppliers of trailer parts, accessories, wheels, tyres, lighting, braking systems and towing equipment. Established for over 20 years, the company supplies both trade and retail customers across the UK and has built a strong reputation for product quality, expert knowledge and outstanding customer service. Based near Winchester, TrailerTek continues to grow its product range and customer base across the trailer and towing industry. We are looking for a Sales Executive to join the team at TrailerTek, helping to drive sales growth, build strong customer relationships and deliver outstanding service to trade and retail customers across the UK. Key responsibilities: Managing inbound sales enquiries via phone, email and online channels Building strong relationships with new and existing customers Identifying opportunities to increase sales and customer retention Advising customers on suitable trailer parts and accessories Preparing quotations and processing orders accurately Following up on leads and maintaining an active sales pipeline Working closely with the wider team to ensure excellent customer service Keeping up to date with products, promotions and industry developments Key skills and qualifications: Previous experience in a sales, account management or customer service role Strong communication and relationship-building skills Confident telephone manner and professional approach Ability to work in a fast-paced environment and prioritise workload effectively Good IT skills including Microsoft Office and CRM systems A proactive and target-driven attitude Experience within the automotive, trailer, towing or engineering sector would be advantageous Excellent attention to detail and organisational skills Benefits: Competitive salary plus performance-related bonus Company pension scheme Staff discount on products Free on-site parking Ongoing training and development Supportive and friendly working environment Opportunity to develop within a growing business How to Apply If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies, please. Other suitable skills and experience includes Sales Consultant, Internal Sales Executive, Account Manager, Business Development Executive, Customer Sales Advisor, Trade Counter Sales Advisor, Automotive Sales Executive, Parts Advisor, Technical Sales Executive, Telesales Executive and Customer Account Executive

Enterprise Account Director IT MSP Manchester Hybrid Working (Mainly Remote with Anchor Days) To suit candidate Living in the Northwest, East Midlands or South or West Yorkshire. 1-2 days a month in Manchester max. £65,000 Basis salary + Highly Competitive OTE + Car Allowance + Comprehensive Benefits Package Value Added Recruitment are proud to be partnering with a leading UK technology and managed services organisation in the search for an experienced Enterprise Account Director. This is an outstanding opportunity for a commercially driven enterprise sales professional to join a high-growth technology business delivering cutting-edge solutions across cybersecurity, cloud, connectivity, managed services, unified communications and contact centre technologies. The role offers a highly flexible hybrid model, mainly remote working with collaborative anchor days, alongside strong earning potential and genuine long-term career progression. The Opportunity As Enterprise Account Director, you will take ownership of a portfolio of strategic enterprise customers, building long-term relationships and driving revenue growth through consultative, value-led engagement. This is far more than a transactional sales role. You will operate as a trusted advisor to senior stakeholders, helping customers align technology investment with wider business objectives, innovation programmes and ESG initiatives. You will be responsible for identifying growth opportunities across a broad suite of technology solutions while ensuring exceptional customer experience and retention. Key Responsibilities Manage and develop a portfolio of Enterprise-level accounts Build strong multi-level relationships including C-suite stakeholders Drive account growth, retention and recurring revenue Develop strategic account plans and opportunity win plans promoting digital transformation across the client base Identify and qualify new business opportunities within existing customers Lead virtual account teams and collaborate across technical and service functions Maintain accurate forecasting, CRM management and commercial documentation Support customers with outcome-led technology solutions across: Cybersecurity Managed Services Intelligent Connectivity Hybrid Cloud Unified Communications Contact Centre Solutions What We re Looking For Proven success managing and growing enterprise customer relationships Strong background in solution-based or consultative technology sales Demonstrated ability to negotiate and close complex commercial agreements Track record of exceeding revenue and growth targets Excellent communication, presentation and stakeholder management skills Strategic and commercially astute approach to account development Experience working across cross-functional and virtual teams Resilient, organised and highly customer-focused mindset What Success Looks Like Consistently achieving and exceeding revenue targets High customer retention and recurring revenue performance Expanding technology adoption across enterprise accounts Developing trusted advisor relationships with senior client stakeholders Package & Benefits £65,000 base salary Highly competitive OTE Mainly remote with anchor office days - 1 day a month on average Comprehensive benefits package Extended annual leave entitlement Private medical and wellbeing support Ongoing learning and development opportunities Long-term career progression within a growing technology organisation Please get in touch today to find out more.

Enterprise Client Success - Strategic Account Leadership Join AdviserPlus and help transform the future of HR! At AdviserPlus, we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK s most recognisable brands, we re on a mission to simplify HR and make it more impactful. We re now looking for a commercially minded Senior Customer Success Manager with strong HR domain expertise to join our growing team. This role is ideal for qualified HR professional coming from HR SaaS, HR professional services or a senior HR background within a large enterprise environment who understands the realities of employee relations, HR operations and customer partnership at scale. If you thrive on building strategic client relationships, driving customer value and helping organisations modernise HR through technology and advisory solutions, we d love to hear from you. The Role at a Glance: HR Senior Customer Success Manager Remote Working - 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory £50,454 - £65,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with flexible working between 08:00-18:00 Monday-Friday Reporting to: Customer Success Director Company: Leading Provider of HR Tech, Consulting and Advisory Services Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: HR SaaS, HR Technology, Employee Relations, HR Consulting, Customer Success, Enterprise Account Management, HR Operations, Stakeholder Management Qualifications: CIPD Level 5/7, HRM Degree or equivalent HR qualification highly desirable About us: We are the UK s leading provider of award-winning HR technology, consulting and advisory services. We help organisations build positive workplace cultures where people can thrive and businesses can perform at their best. By combining cloud technology, data insight and HR expertise, we simplify employee relations and empower organisations to manage people matters more effectively. Unlike businesses that simply sell software into HR teams, we genuinely understand HR because we live and breathe it every day. Our award-winning SaaS platform, empower , is transforming the way organisations manage employee relations, enabling HR leaders and line managers to handle people matters with greater confidence, consistency and efficiency. Supported by HR experts, analytics and consultancy services, empower delivers meaningful operational impact for some of the UK s largest and most respected employers. The HR Senior Customer Success Manager Opportunity: As a HR Senior Customer Success Manager, you ll act as a strategic partner to enterprise customers, helping them maximise value from AdviserPlus solutions while strengthening long-term commercial relationships. This is a highly consultative customer success role where credibility in HR and employee relations matters just as much as SaaS or commercial experience. You ll manage key client relationships, support retention and renewal strategies, identify growth opportunities and help customers drive transformation across HR operations and employee relations processes. The ideal candidate will likely come from one of the following backgrounds: • HR SaaS / HR / ER technology customer success • HR professional services supporting enterprise organisations • Senior HR or HRBP-level experience within large enterprise environments • Employee relations exposure would be particularly valuable. Where you ll add value: • Acting as a trusted advisor and strategic partner to enterprise customers • Building long-term relationships that drive customer satisfaction and retention • Leading renewal and retention strategies across key customer accounts • Identifying upsell and cross-sell opportunities within existing accounts • Supporting Customer Success Managers through coaching and leadership • Collaborating with Product, Sales, Marketing and Support teams • Helping customers optimise HR and employee relations processes through technology • Supporting strong commercial governance across contracts and renewals • Using data, reporting and customer insights to guide strategic decisions • Maintaining accurate records and customer engagement activity within HubSpot About You: • Proven experience within Customer Success, HR SaaS, HR technology or enterprise HR environments • CIPD Level 5/7, HRM degree or equivalent HR qualification highly desirable • Strong understanding of HR operations and employee relations processes • Background within HR SaaS is highly desirable • Alternatively experience within HR consultancy / professional services environments • Or senior HR / HRBP-level experience within enterprise organisations • Excellent communication, influencing and stakeholder management skills • Commercially aware with strong relationship-building capability • Proactive, organised and customer-focused approach • Strong presentation and strategic account management skills • Comfortable managing multiple priorities within a fast-paced environment • Ability to interpret data and deliver actionable insights What s on Offer: • Life assurance • Pension • Holiday purchase scheme • Volunteering days • Long service awards • Contribution towards professional qualifications • Contribution towards membership fees • Employee assistance programme • Health cashback plan • Flexible working environment • Opportunity to work with major UK enterprise brands If you're excited by the opportunity to combine HR expertise, technology and strategic customer partnership within one of the UK s leading HR technology businesses, we d love to hear from you. Apply today and help shape the future of HR. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Technical Pre-Sales Consultant - Cyber Security & Defence Southern UK / Home-Based with Customer Site Travel 90,000 - 120,000 + Excellent Benefits Applause IT are recruiting for a Technical Pre-Sales Consultant to join a specialist cyber security and secure information exchange technology organisation delivering solutions across defence, government and critical national infrastructure environments. This is a highly customer-facing technical consultancy role focused on supporting business development, solution design and secure technology programmes within complex cyber security environments. The successful candidate will act as a trusted technical advisor, working closely with customers, Government Contractor Primes, solution architects and internal engineering teams to shape secure technical solutions, define requirements and support future programme growth. This role would suit an experienced Technical Consultant, Solutions Architect, Pre-Sales Consultant or Cyber Security Consultant with strong stakeholder engagement skills and experience within secure government, defence or cyber security environments. The Role Engage directly with customers, SROs, solution architects and key technical stakeholders Support technical pre-sales activities across secure cyber security programmes Capture business and technical requirements and contribute towards bids, proposals and solution designs Design high-level solution architectures and technical specifications Support interoperability, integration and secure technology delivery programmes Provide technical guidance across Nexor products, services and security solutions Work closely with engineering and product teams to shape customer solutions Support accreditation and information assurance activities within secure environments Build strong relationships with customers, primes and industry stakeholders Contribute towards market intelligence, competitor analysis and customer feedback Support customer presentations, technical workshops and business development activities Skills & Experience Required Previous experience within Technical Pre-Sales, Solution Architecture, Technical Consultancy or Cyber Security Consultancy roles Strong customer-facing and stakeholder engagement skills Experience designing solution architectures and translating requirements into technical solutions Good understanding of Cyber Security, secure systems and ICT technologies Knowledge of networking technologies including VLANs, subnetting and fibre networks Experience with cloud infrastructure technologies across public and private cloud environments Experience supporting bids, proposals and technical solution development Understanding of security standards, information assurance and accreditation activities Strong written, verbal and presentation skills Experience working within Agile environments Highly Desirable MOD, defence, government or security-cleared environment experience SC Clearance or eligibility to obtain clearance Experience working with Government Contractor Primes Knowledge of secure interoperability or information exchange technologies Cyber security architecture or secure systems integration experience What's in it for you? Opportunity to work on cutting-edge cyber security and defence programmes Highly collaborative technical environment Customer-facing strategic consultancy role Home-based flexibility with varied customer engagement Long-term career progression within a growing secure technology business This is an excellent opportunity for a technically credible consultant who enjoys customer engagement, solution design and working within complex secure environments. If this role sounds like a strong fit for your background, click APPLY NOW for immediate consideration. Technical Pre-Sales Consultant - Cyber Security & Defence - Southern UK / Home-Based with Customer Site Travel - 90,000 - 120,000 + Excellent Benefits

Job Title: Sales Agent Location: London (Stepney Green) Salary: 26,938 - 28,609 per annum + up to 2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 Hour per week, Monday to Friday 09:00am - 17:30pm We're looking for motivated, customer driven Sales Agents to join our Retail Branch Network. This is a fantastic opportunity for someone who enjoys working with people, thrives in a fast paced environment, and wants to build a long term career in insurance and financial services. We're looking for engaging, motivated Sales Agents to join our branch network, supporting customers both face-to-face and over the phone. You'll be at the heart of the branch, helping people find the right products for their needs while delivering an excellent, professional service every time. What you'll be doing Daily engagement with customers to support both new business, renewals, and policy enquiries Identifying customer needs, including vulnerability, and applying appropriate support and adjustments Ensuring customer records and documentation are accurate Handling queries, payments, and policy changes confidently and professionally Working towards individual and team targets, contributing to branch success Representing the business positively in the community and during local outreach activity Support Branch Manager in daily branch operations What we're looking for We're not just looking for experience; we're looking for the right values. You'll be: Someone who takes ownership, follows tasks through to completion and doesn't hand off problems for others to fix Naturally friendly and confident, able to build rapport and communicate clearly with a wide range of customers Supportive of colleagues, willing to help others, share knowledge and contribute to a positive team atmosphere Organised and accurate, able to follow regulations and processes while still using empathy and common sense Comfortable questioning how things are done and suggesting practical improvements to make work simpler and better Able to make sensible decisions at pace, using good judgement rather than waiting for endless approvals Motivated by clear goals, resilient under pressure and driven to improve your own performance over time Experience in sales, customer service, insurance, or financial services is helpful but not essential, full training and ongoing coaching will be provided. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Comprehensive training and structured onboarding Clear performance expectations and achievable targets Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements: Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You: We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Inbound Sales, Sales Account Manager, Business Development, Insurance Sales, Business Development Executive, Sales Consultant, Insurance Sales, Customer Services Assistant, Customer Support Advisor, may all be considered.

Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer's vision into a reality.The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in!In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential.Key Responsibilities: You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins.You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency.You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms.You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates.You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards.You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don't just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.You will have experience in relationship management and developing a true partnership approach with clients.You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).A valid UK Clean Driving Licence and access to a car is essential for this role.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Uncapped commissionDiscounts, savings and cash back at numerous retailersEnhanced pensionLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.

Join a reputable family-owned dealership in Worthing as a Service Advisor. Our client is seeking an experienced Service Advisor to become a valued member of their busy and professional Service Department. This is an excellent opportunity for motivated candidates who enjoy delivering exceptional customer service in a friendly team environment. Benefits for the successful Service Advisor: Competitive basic salary of 30,000 with an OTE of approximately 38,000, including bonuses Monday to Friday working pattern, 8:30 am to 5:30 pm, with Saturday rota (mornings) Performance-based bonuses linked to product sales, service plans, and customer satisfaction Additional reward schemes for outstanding service delivery Workplace pension scheme 25 days holiday plus bank holidays Discounted staff sales on parts, servicing, and MOT services Manufacturer-led training programmes for continual development Supportive and professional team environment Duties of the Service Advisor: Meet and greet customers professionally, creating a positive first impression Book customer vehicles into the workshop and liaise with technical teams to monitor progress Keep customers informed about vehicle repairs and services, providing excellent customer care Build and maintain ongoing customer relationships to encourage repeat business Promote and sell repair work, service plans, and additional vehicle products following manufacturer guidelines Maintain thorough knowledge of products and services through continuous training Handle telephone enquiries professionally and efficiently Ensure workshop and administration areas are kept organised and tidy Requirements: Previous experience as a Service Advisor within the motor trade is essential Experience using a DMS system, preferably Kerridge or similar Excellent communication and organisational skills with a positive, friendly attitude Ability to multitask efficiently in a busy environment Professional appearance and telephone manner Strong IT literacy and ability to follow procedures accurately Driven individual with a passion for delivering exceptional customer service and professional growth If you are an experienced Service Advisor seeking a rewarding opportunity within a well-established dealership, we would love to hear from you. This role offers a chance to develop your career in a supportive environment with ongoing training and fantastic earning potential. Contact Martin Bane, Automotive Recruitment Specialist at Perfect Placement covering Worthing, West Sussex today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.

Senior Customer Operations Advisor (Supply Chain / Order Management) Slough, UK Hybrid (3 days in office) Your new company You will be joining a globally recognised organisation within the consumer goods/FMCG sector, renowned for its strong brand, market-leading products, and high-performing, collaborative culture. Following a period of exceptional growth and commercial success, the business is expanding its Customer Operations function to ensure it can continue to deliver outstanding service and maintain operational excellence across a diverse customer base - from major national retailers to smaller independent partners.This is an opportunity to join a dynamic and forward-thinking team where your contribution will have a direct impact on customer experience and business performance. Your new role As a Senior Customer Operations Advisor, you will play a pivotal role at the intersection of supply chain and customer operations, ensuring the seamless flow of goods, effective order management, and high levels of customer satisfaction. This is a fast-paced, high-impact role where you will be expected to quickly take ownership of key processes and contribute to a high-performing team environment. Key responsibilities include: Managing end-to-end customer order processing, ensuring accuracy and timely fulfilmentReviewing weekly replenishment orders against stock and sales data to support inventory optimisationSupporting product launches and promotional campaigns, ensuring operational readiness and executionActing as a key point of contact for customers on order queries, supply issues, and short-term flow of goodsHandling customer claims, including discrepancies, damages, and credit managementCollaborating with internal teams (including sales and supply chain) to ensure alignment and deliveryIdentifying opportunities for continuous improvement and contributing to process enhancementsYou will play a critical role in helping the business deliver against sales targets by ensuring products are available to customers when and where they are needed. What you'll need to succeed To thrive in this role, you will bring a strong operational foundation, a proactive mindset, and the ability to perform effectively in a fast-moving, customer-focused environment. You will have: Proven experience in customer operations, supply chain, logistics, or order managementHands-on experience managing order processing, inventory, and customer accountsExperience working within a B2B environment, ideally across FMCG, retail, or logistics sectorsStrong working knowledge of SAP (highly preferred) or similar ERP systemsExperience handling customer claims and issue resolutionAdvanced Excel skills and confidence working with dataExcellent organisational skills with the ability to manage multiple priorities and deadlinesStrong communication and stakeholder management skills, with the ability to work cross-functionallyA degree (or equivalent experience) is desirable. You will also demonstrate a proactive, can-do attitude, strong team spirit, and the ability to integrate quickly into a high-performing environment. What you'll get in return In return, you will have the opportunity to join a successful and growing organisation where your impact will be visible from day one. You can expect: A high-impact role within a fast-paced and commercially driven teamExposure to major retail customers and complex supply chain operationsA collaborative, supportive working environment with experienced colleaguesThe opportunity to contribute to a team that values continuous improvement and innovationHybrid working (3 days on-site) within a modern office environmentThis role is ideal for someone looking to further develop their career within customer operations, supply chain, or FMCG environments, while making a meaningful contribution to a high-performing team. What you need to do now If you're a motivated and experienced operations professional looking for your next challenge in a fast-paced, growth-focused environment, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Who we are GlobalData is a leading information services and analytics company, providing trusted intelligence that helps organizations decode the future and make smarter decisions. By combining proprietary data, expert analysis, and cutting-edge technology, we empower clients across the world s largest industries to anticipate change, identify opportunity, and gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? Global Data is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at Global Data is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role As an Enterprise BDM, you will lead the engagement with enterprise-level clients across a defined territory/ sector, driving new business and expanding existing relationships. You ll act as a strategic advisor, consulting with senior decision makers, identifying client challenges, and aligning Global Data s suite of intelligence solutions to their business objectives. This role requires a sophisticated understanding of enterprise sales cycles, strong commercial acumen, and a proven ability to manage multi-stakeholder relationships across complex organizations. This position requires commercial acumen and a collaborative mindset, working effectively across a matrixed organization to deliver tailored, high impact solutions to clients. You ll be solution selling using value based selling approaches. What you ll be doing Develop and execute a territory or vertical strategy that aligns with Global Data s broader commercial objectives. Own the end-to-end enterprise sales cycle from prospecting and qualification to negotiation and close, ensuring consistent overachievement of revenue targets. Build and expand executive level relationships with key accounts, positioning GlobalData as a trusted strategic partner. Use social selling techniques to identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations and proposals. Identify opportunities across GlobalData s portfolio to maximize client value and revenue potential. Maintain deep understanding of client industries, emerging market trends, and competitor offerings to drive consultative dialogue and thought leadership. Provide accurate and timely sales forecasts and pipeline reports to senior management. Represent GlobalData at industry events, conferences, and executive forums to promote the brand and network with potential partners. What we re looking for Extensive experience in enterprise B2B sales, ideally within data, analytics, SaaS, or information services sectors. Proven track record of achieving and exceeding sales targets within complex, consultative selling environments. Experience working cross-functionally and across global matrix structures to deliver client solutions. Strong grasp of social selling techniques, digital prospecting, and relationship nurturing through platforms such as LinkedIn. Exceptional ability to engage, influence, and negotiate with C-level executives and senior decision makers. Strong strategic thinking and problem-solving abilities, with the ability to tailor solutions to client challenges. Demonstrated success managing long sales cycles and multi stakeholder engagements. Excellent presentation, communication, and interpersonal skills. Highly organized, proactive, and results driven, with a passion for building lasting client partnerships. Experience working with CRM systems such as Salesforce and advanced proficiency with business tools (e.g., MS Office Suite, Gong). Willingness to travel regionally or internationally (up to 50%) as required. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed).

Sales Advisor Location: East Grinstead, West Sussex Job Type: Full-time Are you looking to join a fantastic business based in East Grinstead who have over 40 years experience in their field? An exciting opportunity has arisen for an experienced Sales Advisor to join a thriving team. This role will be a key part to delivering the sales strategy and achieving revenue objectives. This position involves promoting and selling our product range to a diverse customer base, providing expert technical guidance and developing strong client relationships to enhance customer satisfaction and loyalty. Day-to-day duties of the role: Serve as the first point of contact for incoming sales enquiries, addressing customer concerns or issues in a professional and timely manner. Proactively identify and pursue sales opportunities through upselling and cross-selling. Evaluate complex customer needs and challenges, delivering tailored solutions, practical advice, and technical guidance to support purchasing decisions. Maintain an in-depth technical knowledge of our product line, including features, benefits, and technical specifications. Establish and maintain strong relationships with customers, ensuring they receive high levels of support and advice. Prepare accurate and competitively priced quotes and proposals based on customer requirements. Integrate cross-selling and upselling strategies to maximise revenue and profit. Collaborate with colleagues in Operations to ensure smooth order processing, delivery, and customer satisfaction. Maintain accurate records of sales activities and customer interactions to enable the generation of regular sales reports and forecasts for management. Act as a mentor and provide guidance to more junior members of the team. Required Skills & Qualifications: Proven experience in a business-to-business sales role, ideally within construction, building materials, manufacturing, distribution, or a related commercial sector. Strong commercial acumen with a track record of achieving and exceeding sales, margin, and activity targets. Strong understanding of building and construction terminology, materials, and principles. Experience preparing accurate and competitive sales quotations and diligently progressing sales opportunities. Confident and professional communicator, experienced in engaging directly with customers. Ability to manage a high-volume workload effectively, prioritising tasks in a fast-paced environment. Competent in the use of sales-related systems to manage customer data and track opportunities. Strong problem-solving capability, with the ability to assess customer needs and recommend appropriate products or solutions. Ability to work collaboratively within a team environment, supporting colleagues to achieve shared objectives. Benefits: Competitive salary and benefits package. Opportunities for professional growth and development. Dynamic and supportive work environment. If you feel this could be the next career move for you, then please apply online now to avoid disappointment.

About this role: The role holder delivers defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an outbound call or Inbound blend call as part of a specific campaign and in accordance with business requirements. The role holder will answer and respond to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. The SMB Business Customer Growth Outbound Advisor plays a key role in retaining and growing our Small and Medium Business customers. The role is primarily outbound focused , engaging existing customers to protect contracts, reduce churn, and identify growth opportunities. The team will also provide inbound support during peak demand , ensuring customers receive timely, high quality service. This role requires strong customer conversations, commercial judgement, and flexibility to support business needs. By delivering compliant, value led conversations and supporting key customer programmes, the role plays a direct part in strengthening long term customer relationships while supporting wider transformation and efficiency goals. What you'll be doing: Outbound Customer Growth Proactively contact existing SMB customers to: Protect customers at risk of churn. Support contract renewals and retention activity. Identify upsell and cross sell opportunities aligned to customer needs. Hold confident, value based conversations focused on long term customer outcomes. Clearly explain products, pricing, and contract terms. Ensure customers receive correct information and documentation before orders are placed. Inbound Support (When Required) Support inbound call volumes during busy periods. Identify upsell and cross sell opportunities aligned to customer needs efficiently and professionally. Take ownership of issues through to resolution, using correct processes. Deliver a consistent customer experience across inbound and outbound activity. Customer & Process Excellence Maintain accurate customer records and contact details. Follow all sales, compliance, and data protection requirements. Use CRM and sales systems correctly at all times. Escalate risks, complaints, or vulnerabilities appropriately. Work closely with wider teams to resolve issues and improve outcomes. Performance & Collaboration Deliver against agreed performance measures, including quality, retention, and growth. Actively engage in coaching, feedback, and development sessions. Support a "one team" culture by sharing best practice and helping colleagues. Essential skills/experience: Strong communication and listening skills. Confidence handling objections and challenging conversations. Ability to balance customer needs with commercial outcomes. High attention to detail and strong compliance mindset. Comfortable working across inbound and outbound activity. Desirable skills/experience: Experience in outbound or inbound sales and retention Experience working with SMB or business customers. Knowledge of telecoms or B2B services. Experience using CRM and sales portals. Our package: Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.

About this role: The role holder delivers defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an outbound call or Inbound blend call as part of a specific campaign and in accordance with business requirements. The role holder will answer and respond to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. The SMB Business Customer Growth Outbound Advisor plays a key role in retaining and growing our Small and Medium Business customers. The role is primarily outbound focused , engaging existing customers to protect contracts, reduce churn, and identify growth opportunities. The team will also provide inbound support during peak demand , ensuring customers receive timely, high quality service. This role requires strong customer conversations, commercial judgement, and flexibility to support business needs. By delivering compliant, value led conversations and supporting key customer programmes, the role plays a direct part in strengthening long term customer relationships while supporting wider transformation and efficiency goals. What you'll be doing: Outbound Customer Growth Proactively contact existing SMB customers to: Protect customers at risk of churn. Support contract renewals and retention activity. Identify upsell and cross sell opportunities aligned to customer needs. Hold confident, value based conversations focused on long term customer outcomes. Clearly explain products, pricing, and contract terms. Ensure customers receive correct information and documentation before orders are placed. Inbound Support (When Required) Support inbound call volumes during busy periods. Identify upsell and cross sell opportunities aligned to customer needs efficiently and professionally. Take ownership of issues through to resolution, using correct processes. Deliver a consistent customer experience across inbound and outbound activity. Customer & Process Excellence Maintain accurate customer records and contact details. Follow all sales, compliance, and data protection requirements. Use CRM and sales systems correctly at all times. Escalate risks, complaints, or vulnerabilities appropriately. Work closely with wider teams to resolve issues and improve outcomes. Performance & Collaboration Deliver against agreed performance measures, including quality, retention, and growth. Actively engage in coaching, feedback, and development sessions. Support a "one team" culture by sharing best practice and helping colleagues. Essential skills/experience: Strong communication and listening skills. Confidence handling objections and challenging conversations. Ability to balance customer needs with commercial outcomes. High attention to detail and strong compliance mindset. Comfortable working across inbound and outbound activity. Desirable skills/experience: Experience in outbound or inbound sales and retention Experience working with SMB or business customers. Knowledge of telecoms or B2B services. Experience using CRM and sales portals. Our package: Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.

About this role: The role holder delivers defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an outbound call or Inbound blend call as part of a specific campaign and in accordance with business requirements. The role holder will answer and respond to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. The SMB Business Customer Growth Outbound Advisor plays a key role in retaining and growing our Small and Medium Business customers. The role is primarily outbound focused , engaging existing customers to protect contracts, reduce churn, and identify growth opportunities. The team will also provide inbound support during peak demand , ensuring customers receive timely, high quality service. This role requires strong customer conversations, commercial judgement, and flexibility to support business needs. By delivering compliant, value led conversations and supporting key customer programmes, the role plays a direct part in strengthening long term customer relationships while supporting wider transformation and efficiency goals. What you'll be doing: Outbound Customer Growth Proactively contact existing SMB customers to: Protect customers at risk of churn. Support contract renewals and retention activity. Identify upsell and cross sell opportunities aligned to customer needs. Hold confident, value based conversations focused on long term customer outcomes. Clearly explain products, pricing, and contract terms. Ensure customers receive correct information and documentation before orders are placed. Inbound Support (When Required) Support inbound call volumes during busy periods. Identify upsell and cross sell opportunities aligned to customer needs efficiently and professionally. Take ownership of issues through to resolution, using correct processes. Deliver a consistent customer experience across inbound and outbound activity. Customer & Process Excellence Maintain accurate customer records and contact details. Follow all sales, compliance, and data protection requirements. Use CRM and sales systems correctly at all times. Escalate risks, complaints, or vulnerabilities appropriately. Work closely with wider teams to resolve issues and improve outcomes. Performance & Collaboration Deliver against agreed performance measures, including quality, retention, and growth. Actively engage in coaching, feedback, and development sessions. Support a "one team" culture by sharing best practice and helping colleagues. Essential skills/experience: Strong communication and listening skills. Confidence handling objections and challenging conversations. Ability to balance customer needs with commercial outcomes. High attention to detail and strong compliance mindset. Comfortable working across inbound and outbound activity. Desirable skills/experience: Experience in outbound or inbound sales and retention Experience working with SMB or business customers. Knowledge of telecoms or B2B services. Experience using CRM and sales portals. Our package: Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.

About this role: The role holder delivers defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an outbound call or Inbound blend call as part of a specific campaign and in accordance with business requirements. The role holder will answer and respond to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. The SMB Business Customer Growth Outbound Advisor plays a key role in retaining and growing our Small and Medium Business customers. The role is primarily outbound focused , engaging existing customers to protect contracts, reduce churn, and identify growth opportunities. The team will also provide inbound support during peak demand , ensuring customers receive timely, high quality service. This role requires strong customer conversations, commercial judgement, and flexibility to support business needs. By delivering compliant, value led conversations and supporting key customer programmes, the role plays a direct part in strengthening long term customer relationships while supporting wider transformation and efficiency goals. What you'll be doing: Outbound Customer Growth Proactively contact existing SMB customers to: Protect customers at risk of churn. Support contract renewals and retention activity. Identify upsell and cross sell opportunities aligned to customer needs. Hold confident, value based conversations focused on long term customer outcomes. Clearly explain products, pricing, and contract terms. Ensure customers receive correct information and documentation before orders are placed. Inbound Support (When Required) Support inbound call volumes during busy periods. Identify upsell and cross sell opportunities aligned to customer needs efficiently and professionally. Take ownership of issues through to resolution, using correct processes. Deliver a consistent customer experience across inbound and outbound activity. Customer & Process Excellence Maintain accurate customer records and contact details. Follow all sales, compliance, and data protection requirements. Use CRM and sales systems correctly at all times. Escalate risks, complaints, or vulnerabilities appropriately. Work closely with wider teams to resolve issues and improve outcomes. Performance & Collaboration Deliver against agreed performance measures, including quality, retention, and growth. Actively engage in coaching, feedback, and development sessions. Support a "one team" culture by sharing best practice and helping colleagues. Essential skills/experience: Strong communication and listening skills. Confidence handling objections and challenging conversations. Ability to balance customer needs with commercial outcomes. High attention to detail and strong compliance mindset. Comfortable working across inbound and outbound activity. Desirable skills/experience: Experience in outbound or inbound sales and retention Experience working with SMB or business customers. Knowledge of telecoms or B2B services. Experience using CRM and sales portals. Our package: Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.