Job Title: Customer Service First Response Unit Claims Handler Location: Liverpool Salary: 26,938 per annum plus the opportunity to earn a performance-related bonus of 4200 paid on a quarterly basis, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours per week; Monday to Friday 8.00am - 8.00pm(on a rota basis) 1 in 3 Weekends 9.00am-5.00pm. What you will be doing: Providing a professional and proactive response in assessing claims in line with policy and procedure Providing an empathetic service to clients who have been involved in road traffic incidents Liaise with external companies and internal departments in a timely and professional manner in order to effectively process the customers claim notification To resolve any issues avoiding expressions of dissatisfaction escalating into complaints Handle First Notification of Loss (FNOL) calls, entering relevant claims details To monitor and manage claims ensuring all services are provided in an agreed timescale Assessing new claims in accordance with policy terms and conditions Identify and initiate any potential recoveries from 3rd parties Handle any complaints in line with FCA guidelines Identifying key requirements for replacement vehicles Work to agreed SLA's and KPI's What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, Claims Account Manager, Claims Customer Service, Claims Advisor, Claims Assistant may all be considered.
Jun 12, 2026
Full time
Job Title: Customer Service First Response Unit Claims Handler Location: Liverpool Salary: 26,938 per annum plus the opportunity to earn a performance-related bonus of 4200 paid on a quarterly basis, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours per week; Monday to Friday 8.00am - 8.00pm(on a rota basis) 1 in 3 Weekends 9.00am-5.00pm. What you will be doing: Providing a professional and proactive response in assessing claims in line with policy and procedure Providing an empathetic service to clients who have been involved in road traffic incidents Liaise with external companies and internal departments in a timely and professional manner in order to effectively process the customers claim notification To resolve any issues avoiding expressions of dissatisfaction escalating into complaints Handle First Notification of Loss (FNOL) calls, entering relevant claims details To monitor and manage claims ensuring all services are provided in an agreed timescale Assessing new claims in accordance with policy terms and conditions Identify and initiate any potential recoveries from 3rd parties Handle any complaints in line with FCA guidelines Identifying key requirements for replacement vehicles Work to agreed SLA's and KPI's What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, Claims Account Manager, Claims Customer Service, Claims Advisor, Claims Assistant may all be considered.
Portfolio are partnering with a leading HR & Payroll technology business to recruit a Senior Payroll Advisor into their growing specialist Payroll Advisory team. This isn't a traditional payroll role. This is an opportunity for an experienced payroll professional to become the go-to escalation expert for complex payroll and software-related issues, supporting clients who rely on best-in-class payroll technology to keep their businesses running smoothly. You'll work at the intersection of payroll, software, client support, and problem-solving - collaborating with Product, Technical Support, and third-party providers to investigate issues, identify solutions, and deliver an exceptional customer experience. If you enjoy untangling complex payroll queries, troubleshooting technical challenges, and being the person others turn to for answers, this role offers the chance to step into a more specialist, advisory-led position within a fast-growing and forward-thinking business. The Role As a Senior Payroll Advisor, you'll take ownership of complex payroll software and advisory cases, supporting clients with high-level technical and legislative queries while acting as an escalation point for the wider Payroll team. You'll be responsible for investigating issues thoroughly, identifying root causes, replicating software problems within a test environment, and working closely with internal teams to drive resolutions forward. This is a role where your payroll expertise genuinely makes an impact - not only for clients, but also in helping shape product improvements, system enhancements, and internal best practice. What You'll Be Doing Being the go-to escalation expert for complex payroll and software queries Investigating payroll issues, identifying root causes, and finding practical solutions Supporting clients with technical payroll guidance and system troubleshooting Working closely with Product and Technical teams to resolve software issues Replicating bugs in test environments and escalating where needed Advising on payroll corrections, HMRC compliance, and data discrepancies Supporting and mentoring Payroll Advisers on more complex cases Identifying opportunities to improve systems, processes, and client experience Keeping cases updated accurately within Salesforce and managing workloads effectively Building trusted relationships with clients through expert support and problem-solving What We're Looking For Strong technical payroll knowledge with a solid understanding of UK payroll legislation Previous experience supporting payroll software or working within a payroll systems environment Confident understanding of HMRC reporting requirements and payroll compliance Experience troubleshooting payroll discrepancies and reconciling payroll data Strong analytical and problem-solving skills with exceptional attention to detail Ability to communicate confidently with clients, stakeholders, and internal teams Comfortable working in a fast-paced environment managing multiple priorities A naturally inquisitive mindset with the ability to investigate issues thoroughly and think commercially Experience within a bureau, outsourced payroll, or payroll software environment would be highly advantageous Why Join? This is an opportunity to join a business that's investing heavily in its Payroll division and building a specialist team of experts who genuinely influence the direction of the service and software offering. You'll be surrounded by experienced professionals, exposed to complex and varied payroll challenges, and given the opportunity to develop your technical expertise in a highly collaborative environment. Alongside a competitive salary, you'll also benefit from: 25 days holiday plus bank holidays & your birthday off Enhanced pension contributions with service Health Shield & Employee Assistance Programme Group life insurance On-site gym & discounted health club membership Cycle to Work scheme Travel loan scheme Retail, travel & lifestyle discounts Ongoing training, development & progression opportunities If you're ready to step beyond payroll processing and move into a more technical, consultative role where your expertise will genuinely add value, we'd love to hear from you. 51225EML INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jun 12, 2026
Full time
Portfolio are partnering with a leading HR & Payroll technology business to recruit a Senior Payroll Advisor into their growing specialist Payroll Advisory team. This isn't a traditional payroll role. This is an opportunity for an experienced payroll professional to become the go-to escalation expert for complex payroll and software-related issues, supporting clients who rely on best-in-class payroll technology to keep their businesses running smoothly. You'll work at the intersection of payroll, software, client support, and problem-solving - collaborating with Product, Technical Support, and third-party providers to investigate issues, identify solutions, and deliver an exceptional customer experience. If you enjoy untangling complex payroll queries, troubleshooting technical challenges, and being the person others turn to for answers, this role offers the chance to step into a more specialist, advisory-led position within a fast-growing and forward-thinking business. The Role As a Senior Payroll Advisor, you'll take ownership of complex payroll software and advisory cases, supporting clients with high-level technical and legislative queries while acting as an escalation point for the wider Payroll team. You'll be responsible for investigating issues thoroughly, identifying root causes, replicating software problems within a test environment, and working closely with internal teams to drive resolutions forward. This is a role where your payroll expertise genuinely makes an impact - not only for clients, but also in helping shape product improvements, system enhancements, and internal best practice. What You'll Be Doing Being the go-to escalation expert for complex payroll and software queries Investigating payroll issues, identifying root causes, and finding practical solutions Supporting clients with technical payroll guidance and system troubleshooting Working closely with Product and Technical teams to resolve software issues Replicating bugs in test environments and escalating where needed Advising on payroll corrections, HMRC compliance, and data discrepancies Supporting and mentoring Payroll Advisers on more complex cases Identifying opportunities to improve systems, processes, and client experience Keeping cases updated accurately within Salesforce and managing workloads effectively Building trusted relationships with clients through expert support and problem-solving What We're Looking For Strong technical payroll knowledge with a solid understanding of UK payroll legislation Previous experience supporting payroll software or working within a payroll systems environment Confident understanding of HMRC reporting requirements and payroll compliance Experience troubleshooting payroll discrepancies and reconciling payroll data Strong analytical and problem-solving skills with exceptional attention to detail Ability to communicate confidently with clients, stakeholders, and internal teams Comfortable working in a fast-paced environment managing multiple priorities A naturally inquisitive mindset with the ability to investigate issues thoroughly and think commercially Experience within a bureau, outsourced payroll, or payroll software environment would be highly advantageous Why Join? This is an opportunity to join a business that's investing heavily in its Payroll division and building a specialist team of experts who genuinely influence the direction of the service and software offering. You'll be surrounded by experienced professionals, exposed to complex and varied payroll challenges, and given the opportunity to develop your technical expertise in a highly collaborative environment. Alongside a competitive salary, you'll also benefit from: 25 days holiday plus bank holidays & your birthday off Enhanced pension contributions with service Health Shield & Employee Assistance Programme Group life insurance On-site gym & discounted health club membership Cycle to Work scheme Travel loan scheme Retail, travel & lifestyle discounts Ongoing training, development & progression opportunities If you're ready to step beyond payroll processing and move into a more technical, consultative role where your expertise will genuinely add value, we'd love to hear from you. 51225EML INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position.
Job Title: Wiltshire Community Outreach Energy Advisor (Household Energy Services) Location : Field based across Wiltshire Salary: £29,024 per year (pro rata), rising to £31, 895 per year (pro rata) upon successful completion of probation period Job Type: Flexible, Fixed Term Contract (until March 2027) The Role: To work on the Warm and Safe Wiltshire project to help Centre for Sustainable Energy (CSE) click apply for full job details
Jun 12, 2026
Full time
Job Title: Wiltshire Community Outreach Energy Advisor (Household Energy Services) Location : Field based across Wiltshire Salary: £29,024 per year (pro rata), rising to £31, 895 per year (pro rata) upon successful completion of probation period Job Type: Flexible, Fixed Term Contract (until March 2027) The Role: To work on the Warm and Safe Wiltshire project to help Centre for Sustainable Energy (CSE) click apply for full job details
Senior Financial Support Adviser Cwmbran, South Wales Permanent - Hybrid Salary: Circa £50k Our Client We are looking to recruit a Senior Financial Support Adviser to join our clients expanding multi-business group which covers Financial Services and Estate Planning click apply for full job details
Jun 12, 2026
Full time
Senior Financial Support Adviser Cwmbran, South Wales Permanent - Hybrid Salary: Circa £50k Our Client We are looking to recruit a Senior Financial Support Adviser to join our clients expanding multi-business group which covers Financial Services and Estate Planning click apply for full job details
Sales Administrator 28,000 - 30,000, Leeds City Centre, 28 Days Holiday Plus Bank Holidays, Training, Development & Progression, Flexible, Hybrid Working Options (after probation) Due to continued business growth and expansion we are looking to recruit a Sales Administrator for this well established Leeds based manufacturer. This company is a market leader in what they do and is well respected across the globe. They look after their team and value their input. If you want to part of a company that looks after their people then please read on. The main purpose of this Sales Administrator role is to provide excellent support to the sales team and sales engineers and high quality customer service and support to clients. You will work closely within your team providing both sales and administrative support, liaising with sales, warehouse and technical departments. Your main responsibilities will be processing customers orders, producing invoices, dealing with incoming enquiries and providing quotations. Previous experience working in a manufacturing or electronic sales environment would be a benefit. You will provide advice and support to customers and up sell suitable products that match their needs. Sales Administrator Responsibilities: To be the first point of contact for all customer enquiries Produce accurate quotations Process customer orders accurately Produce and send out customer invoices and documentation Assist the sales team by providing technical information and support Maintain accurate data input on the ERP system Provide customers with support and guidance Liaise with suppliers Coordinate and communicate delivery schedules Assist sales team in maintaining and developing key accounts Build client relations by understanding accounts, upselling, and suggesting alternative products Maintain a good knowledge of all product features and benefits Sales Administrator Requirements: Previous experience processing orders, invoices and quotations Experience using an ERP systems Excellent customer service and administration skills A background working in electrical, construction or distribution sales environment Experience in sales, sales support or sales coordinating An understanding of Incoterms would be beneficial This Sales Administrator role would suit someone who has worked in a customer service or sales environment and dealt with sales, enquiries and processing technical orders. It would suit someone who has worked as a customer support executive, customer service advisor, customer care coordinator, sales support, sales coordinator, sales administrator or within logistics. This is an office based role and standard hours of work are generally 09.00-17.00, however for the right candidate flexible hours can be offered with a hybrid option of working 1-2 days at home. Please note this would only be after successful probationary period. Please contact Nicola Wilson to discuss this role further or to send a copy of your CV. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
Jun 12, 2026
Full time
Sales Administrator 28,000 - 30,000, Leeds City Centre, 28 Days Holiday Plus Bank Holidays, Training, Development & Progression, Flexible, Hybrid Working Options (after probation) Due to continued business growth and expansion we are looking to recruit a Sales Administrator for this well established Leeds based manufacturer. This company is a market leader in what they do and is well respected across the globe. They look after their team and value their input. If you want to part of a company that looks after their people then please read on. The main purpose of this Sales Administrator role is to provide excellent support to the sales team and sales engineers and high quality customer service and support to clients. You will work closely within your team providing both sales and administrative support, liaising with sales, warehouse and technical departments. Your main responsibilities will be processing customers orders, producing invoices, dealing with incoming enquiries and providing quotations. Previous experience working in a manufacturing or electronic sales environment would be a benefit. You will provide advice and support to customers and up sell suitable products that match their needs. Sales Administrator Responsibilities: To be the first point of contact for all customer enquiries Produce accurate quotations Process customer orders accurately Produce and send out customer invoices and documentation Assist the sales team by providing technical information and support Maintain accurate data input on the ERP system Provide customers with support and guidance Liaise with suppliers Coordinate and communicate delivery schedules Assist sales team in maintaining and developing key accounts Build client relations by understanding accounts, upselling, and suggesting alternative products Maintain a good knowledge of all product features and benefits Sales Administrator Requirements: Previous experience processing orders, invoices and quotations Experience using an ERP systems Excellent customer service and administration skills A background working in electrical, construction or distribution sales environment Experience in sales, sales support or sales coordinating An understanding of Incoterms would be beneficial This Sales Administrator role would suit someone who has worked in a customer service or sales environment and dealt with sales, enquiries and processing technical orders. It would suit someone who has worked as a customer support executive, customer service advisor, customer care coordinator, sales support, sales coordinator, sales administrator or within logistics. This is an office based role and standard hours of work are generally 09.00-17.00, however for the right candidate flexible hours can be offered with a hybrid option of working 1-2 days at home. Please note this would only be after successful probationary period. Please contact Nicola Wilson to discuss this role further or to send a copy of your CV. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
Wealth Administrator / Junior Financial Planning Consultant Hove / Brighton Area Competitive Salary + Career Progression Full Time Office Based A growing and client-focused financial planning business is looking to recruit a Wealth Administrator with ambitions to progress into Financial Advice over time. This opportunity would suit someone already working within financial services administration, paraplanning support, banking, or wealth management who is looking for long-term development within a supportive and forward-thinking environment. The business offers structured training, exposure to client relationships, and a genuine pathway into an advisory position for the right individual. The Opportunity Working closely with an experienced Financial Planner, you will play a key role in supporting client relationships, maintaining service standards, and assisting with the ongoing growth of the client portfolio. Duties will include: Coordinating and scheduling client review meetings Preparing client documentation and reports ahead of meetings Managing post-review actions and maintaining accurate records Liaising with providers and third parties to obtain information and updates Supporting the onboarding of new clients and transferred portfolios Maintaining accurate client and policy data across internal systems Identifying opportunities to improve the client journey and support business growth Assisting with compliance administration and regulatory processes Handling client communication professionally via phone and email Providing general administrative support to the wider team About You Our Client is looking for someone highly organised, personable, and proactive, with strong attention to detail and the confidence to manage multiple priorities. Ideal skills and experience: Previous experience within financial services, wealth management, pensions, banking, or professional services administration Strong organisational and communication skills Comfortable working with data, systems, and documentation Proactive mindset with the ability to work independently Confident using Microsoft Office and learning new software systems Experience with Xplan or Intelligent Office would be beneficial but not essential A genuine interest in progressing within financial planning/advice What's on Offer Genuine career progression into Financial Advice Training and development support Friendly and professional working environment Exposure to high-quality client relationships Long-term opportunity within a growing business If you're looking for a role where you can build a long-term career within wealth management and financial planning, we'd love to hear from you.
Jun 12, 2026
Full time
Wealth Administrator / Junior Financial Planning Consultant Hove / Brighton Area Competitive Salary + Career Progression Full Time Office Based A growing and client-focused financial planning business is looking to recruit a Wealth Administrator with ambitions to progress into Financial Advice over time. This opportunity would suit someone already working within financial services administration, paraplanning support, banking, or wealth management who is looking for long-term development within a supportive and forward-thinking environment. The business offers structured training, exposure to client relationships, and a genuine pathway into an advisory position for the right individual. The Opportunity Working closely with an experienced Financial Planner, you will play a key role in supporting client relationships, maintaining service standards, and assisting with the ongoing growth of the client portfolio. Duties will include: Coordinating and scheduling client review meetings Preparing client documentation and reports ahead of meetings Managing post-review actions and maintaining accurate records Liaising with providers and third parties to obtain information and updates Supporting the onboarding of new clients and transferred portfolios Maintaining accurate client and policy data across internal systems Identifying opportunities to improve the client journey and support business growth Assisting with compliance administration and regulatory processes Handling client communication professionally via phone and email Providing general administrative support to the wider team About You Our Client is looking for someone highly organised, personable, and proactive, with strong attention to detail and the confidence to manage multiple priorities. Ideal skills and experience: Previous experience within financial services, wealth management, pensions, banking, or professional services administration Strong organisational and communication skills Comfortable working with data, systems, and documentation Proactive mindset with the ability to work independently Confident using Microsoft Office and learning new software systems Experience with Xplan or Intelligent Office would be beneficial but not essential A genuine interest in progressing within financial planning/advice What's on Offer Genuine career progression into Financial Advice Training and development support Friendly and professional working environment Exposure to high-quality client relationships Long-term opportunity within a growing business If you're looking for a role where you can build a long-term career within wealth management and financial planning, we'd love to hear from you.
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as an Apprentice Travel Advisor in our Treorchy store we'll provide a valuable insight into the world of travel and fully support you in working towards the Level 3 Travel Consultant Apprenticeship. Our two-year Apprenticeship Scheme is structured to develop you in becoming a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our commitment to provide exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including, weekends, bank holidays and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just a starting salary starting of £8.50 per hour which increases after the first yearBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales and objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role face to face and virtuallyIf things don't go to plan, your colleague network will actively help you investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive support and training on a variety of systems empowering you to enhance your knowledge, skills and behaviours to confidently adapt your style to help answer questions whilst bringing memorable holidays to life for our customersYou'll be given time within your working week to complete practical and written assignments via your online learning platform and with the support of your manager and a dedicated learning coach you'll be guided through your apprenticeship with the aim to achieve a Level 3 Travel Consultant qualification. ABOUT YOU Good knowledge of excellent customer service and a genuine passion to work within tourismDedicated to achieve, goals, targets and a Level 3 Travel Consultant qualificationSelf-motivated and willing to act on feedback, remaining positive when faced with challengesWilling to embrace change and adapt to new ways of working A team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and able to communicate effectivelyGrade 9 - 4 GCSE or equivalent in both English and Maths Able to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time.
Jun 12, 2026
Full time
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as an Apprentice Travel Advisor in our Treorchy store we'll provide a valuable insight into the world of travel and fully support you in working towards the Level 3 Travel Consultant Apprenticeship. Our two-year Apprenticeship Scheme is structured to develop you in becoming a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our commitment to provide exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including, weekends, bank holidays and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just a starting salary starting of £8.50 per hour which increases after the first yearBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales and objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role face to face and virtuallyIf things don't go to plan, your colleague network will actively help you investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive support and training on a variety of systems empowering you to enhance your knowledge, skills and behaviours to confidently adapt your style to help answer questions whilst bringing memorable holidays to life for our customersYou'll be given time within your working week to complete practical and written assignments via your online learning platform and with the support of your manager and a dedicated learning coach you'll be guided through your apprenticeship with the aim to achieve a Level 3 Travel Consultant qualification. ABOUT YOU Good knowledge of excellent customer service and a genuine passion to work within tourismDedicated to achieve, goals, targets and a Level 3 Travel Consultant qualificationSelf-motivated and willing to act on feedback, remaining positive when faced with challengesWilling to embrace change and adapt to new ways of working A team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and able to communicate effectivelyGrade 9 - 4 GCSE or equivalent in both English and Maths Able to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time.
Customer Services Advisor (Pharmacy Background) Location: Hybrid, Cardiff (3 days in the office, Tuesday-Thursday) Salary: £25,000 - £28,000 + benefits We are working with a growing healthcare technology organisation that supports pharmacies across the UK. Due to continued growth, they are looking to appoint a Customer Services Advisor to join their support team. This is an excellent opportunity for someone with pharmacy experience who is looking to move away from a customer-facing pharmacy environment and into a Monday-Friday office-based role, whilst still utilising their industry knowledge. Reporting into the Customer Services Manager, you will be responsible for supporting pharmacy customers with a variety of account, order and system-related queries. This is a highly customer-focused position where communication skills, organisation and attention to detail are essential. You'll work closely with pharmacy teams, helping resolve issues and ensuring customers receive a high level of service. Key Responsibilities Handling inbound customer queries via phone and email Supporting customers with order-related enquiries Assisting with account setup, configuration and maintenance Updating and managing customer information within internal systems Investigating and resolving customer issues efficiently Liaising with internal teams to ensure customer queries are resolved Maintaining accurate records and customer data Providing a professional and responsive service to pharmacy customers What's most important to succeed in this role? Strong communication and customer service skills Comfortable speaking with customers over the phone Highly organised with good attention to detail Positive, proactive and willing to learn Key experience that will stand out: Previous experience working within a pharmacy environment Experience as a Pharmacy Assistant, Pharmacy Technician, Dispenser or similar role Understanding of pharmacy products, terminology and processes Experience in a customer service, support or administration role Working Pattern Hybrid working Tuesday, Wednesday and Thursday in the Cardiff office Monday and Friday remote Monday to Friday only (no weekend working) Shift pattern between 9:00am-5:30pm or 9:30am-6:00pm Interview Process Initial screening call Single-stage interview Quick turnaround! This is an excellent opportunity for someone looking to utilise their pharmacy knowledge in a customer-focused office environment while benefiting from a better work-life balance and long-term career development opportunities.
Jun 12, 2026
Full time
Customer Services Advisor (Pharmacy Background) Location: Hybrid, Cardiff (3 days in the office, Tuesday-Thursday) Salary: £25,000 - £28,000 + benefits We are working with a growing healthcare technology organisation that supports pharmacies across the UK. Due to continued growth, they are looking to appoint a Customer Services Advisor to join their support team. This is an excellent opportunity for someone with pharmacy experience who is looking to move away from a customer-facing pharmacy environment and into a Monday-Friday office-based role, whilst still utilising their industry knowledge. Reporting into the Customer Services Manager, you will be responsible for supporting pharmacy customers with a variety of account, order and system-related queries. This is a highly customer-focused position where communication skills, organisation and attention to detail are essential. You'll work closely with pharmacy teams, helping resolve issues and ensuring customers receive a high level of service. Key Responsibilities Handling inbound customer queries via phone and email Supporting customers with order-related enquiries Assisting with account setup, configuration and maintenance Updating and managing customer information within internal systems Investigating and resolving customer issues efficiently Liaising with internal teams to ensure customer queries are resolved Maintaining accurate records and customer data Providing a professional and responsive service to pharmacy customers What's most important to succeed in this role? Strong communication and customer service skills Comfortable speaking with customers over the phone Highly organised with good attention to detail Positive, proactive and willing to learn Key experience that will stand out: Previous experience working within a pharmacy environment Experience as a Pharmacy Assistant, Pharmacy Technician, Dispenser or similar role Understanding of pharmacy products, terminology and processes Experience in a customer service, support or administration role Working Pattern Hybrid working Tuesday, Wednesday and Thursday in the Cardiff office Monday and Friday remote Monday to Friday only (no weekend working) Shift pattern between 9:00am-5:30pm or 9:30am-6:00pm Interview Process Initial screening call Single-stage interview Quick turnaround! This is an excellent opportunity for someone looking to utilise their pharmacy knowledge in a customer-focused office environment while benefiting from a better work-life balance and long-term career development opportunities.
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as an Apprentice Travel Advisor in our Treorchy store we'll provide a valuable insight into the world of travel and fully support you in working towards the Level 3 Travel Consultant Apprenticeship. Our two-year Apprenticeship Scheme is structured to develop you in becoming a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our commitment to provide exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including, weekends, bank holidays and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just a starting salary starting of £8.50 per hour which increases after the first yearBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales and objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role face to face and virtuallyIf things don't go to plan, your colleague network will actively help you investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive support and training on a variety of systems empowering you to enhance your knowledge, skills and behaviours to confidently adapt your style to help answer questions whilst bringing memorable holidays to life for our customersYou'll be given time within your working week to complete practical and written assignments via your online learning platform and with the support of your manager and a dedicated learning coach you'll be guided through your apprenticeship with the aim to achieve a Level 3 Travel Consultant qualification. ABOUT YOU Good knowledge of excellent customer service and a genuine passion to work within tourismDedicated to achieve, goals, targets and a Level 3 Travel Consultant qualificationSelf-motivated and willing to act on feedback, remaining positive when faced with challengesWilling to embrace change and adapt to new ways of working A team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and able to communicate effectivelyGrade 9 - 4 GCSE or equivalent in both English and Maths Able to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time.
Jun 12, 2026
Full time
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as an Apprentice Travel Advisor in our Treorchy store we'll provide a valuable insight into the world of travel and fully support you in working towards the Level 3 Travel Consultant Apprenticeship. Our two-year Apprenticeship Scheme is structured to develop you in becoming a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our commitment to provide exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including, weekends, bank holidays and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just a starting salary starting of £8.50 per hour which increases after the first yearBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales and objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role face to face and virtuallyIf things don't go to plan, your colleague network will actively help you investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive support and training on a variety of systems empowering you to enhance your knowledge, skills and behaviours to confidently adapt your style to help answer questions whilst bringing memorable holidays to life for our customersYou'll be given time within your working week to complete practical and written assignments via your online learning platform and with the support of your manager and a dedicated learning coach you'll be guided through your apprenticeship with the aim to achieve a Level 3 Travel Consultant qualification. ABOUT YOU Good knowledge of excellent customer service and a genuine passion to work within tourismDedicated to achieve, goals, targets and a Level 3 Travel Consultant qualificationSelf-motivated and willing to act on feedback, remaining positive when faced with challengesWilling to embrace change and adapt to new ways of working A team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and able to communicate effectivelyGrade 9 - 4 GCSE or equivalent in both English and Maths Able to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time.
Role Overview The Lincolnshire Carers Service provides information, advice and support to unpaid carers across Lincolnshire. Support can take many forms including in relation to accessing support groups, employment and volunteering opportunities, Benefits and grants, emergency planning, Statutory Carers Assessments Key Responsibilities Main duties & responsibilities Provide an exceptional customer service experience to all Carers that reach the Customer Service Centre, regardless of contact method (Telephone, Email, E-referrals, Chat) Using your knowledge and judgement, ensure all contacts are dealt with proportionately and in accordance with relevant legislation, policies and procedures (e.g., the care act / framework and safeguarding) and keep up to date with legislation changes as required Through effective call control and a strength-based methodology gather the required information showing empathy and understanding to the carers concerns, whilst recording accurately on the appropriate IT systems Providing solutions and problem solving for the carer using a strength-based approach Provide relevant and accurate information and guidance to support the Carers to maintain their unpaid caring role whilst balancing their own quality of life Identification of need for and production and updating of Carers Emergency Response Plans Undertake follow up calls to confirm information and advice provided has been successful and provide appropriate outcomes Ensure all carers are dealt with courteously, fairly and without prejudice, including where necessary, networking with 3rd party organisations to support non-English speaking carers. Liaise with other professionals to identify the most appropriate next steps for the carer Identify and prioritise urgent contacts and respond appropriately without delay Referral Reward OnRecruit is offering 250 for every successful candidate referral. If you know someone suitable for this role, refer them and receive a reward for each successful placement. How to Apply If you are interested in this opportunity, please apply below and we will be in touch.
Jun 12, 2026
Contractor
Role Overview The Lincolnshire Carers Service provides information, advice and support to unpaid carers across Lincolnshire. Support can take many forms including in relation to accessing support groups, employment and volunteering opportunities, Benefits and grants, emergency planning, Statutory Carers Assessments Key Responsibilities Main duties & responsibilities Provide an exceptional customer service experience to all Carers that reach the Customer Service Centre, regardless of contact method (Telephone, Email, E-referrals, Chat) Using your knowledge and judgement, ensure all contacts are dealt with proportionately and in accordance with relevant legislation, policies and procedures (e.g., the care act / framework and safeguarding) and keep up to date with legislation changes as required Through effective call control and a strength-based methodology gather the required information showing empathy and understanding to the carers concerns, whilst recording accurately on the appropriate IT systems Providing solutions and problem solving for the carer using a strength-based approach Provide relevant and accurate information and guidance to support the Carers to maintain their unpaid caring role whilst balancing their own quality of life Identification of need for and production and updating of Carers Emergency Response Plans Undertake follow up calls to confirm information and advice provided has been successful and provide appropriate outcomes Ensure all carers are dealt with courteously, fairly and without prejudice, including where necessary, networking with 3rd party organisations to support non-English speaking carers. Liaise with other professionals to identify the most appropriate next steps for the carer Identify and prioritise urgent contacts and respond appropriately without delay Referral Reward OnRecruit is offering 250 for every successful candidate referral. If you know someone suitable for this role, refer them and receive a reward for each successful placement. How to Apply If you are interested in this opportunity, please apply below and we will be in touch.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues. Experience of dealing with all matters relating to the management of a portfolio of clients. Experience of managing a portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. An understanding of potential risks to the Firm in relation to the Firm's quality control procedures Experience of leading complex projects. Educated to degree level and/or CTA and/or ACA qualified or equivalent You'll also be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 12, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues. Experience of dealing with all matters relating to the management of a portfolio of clients. Experience of managing a portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. An understanding of potential risks to the Firm in relation to the Firm's quality control procedures Experience of leading complex projects. Educated to degree level and/or CTA and/or ACA qualified or equivalent You'll also be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Associate Director Building Surveyor(MRICS) Location: East Midlands or West Midlands Salary: Up to £85,000 + Benefits + Equity Pathway The Opportunity We are partnering with a fast-growing SME consultancy that is building a strong reputation across the UK for delivering high-quality advisory services on complex construction projects click apply for full job details
Jun 12, 2026
Full time
Associate Director Building Surveyor(MRICS) Location: East Midlands or West Midlands Salary: Up to £85,000 + Benefits + Equity Pathway The Opportunity We are partnering with a fast-growing SME consultancy that is building a strong reputation across the UK for delivering high-quality advisory services on complex construction projects click apply for full job details
Client Partner (New Business) - Banking & Financial Markets Position Description At CGI, we are expanding our Banking & Financial Markets business to win and grow new strategic client relationships across the UK and Asia. As a senior new business leader, you will drive measurable growth by opening doors, shaping complex opportunities and converting them into high-value, multi-service engagements. You will position CGI as a trusted transformation partner, bringing together consulting, managed services and IP-led solutions to solve critical industry challenges. This role offers the opportunity to shape market direction, influence board-level stakeholders and build sustainable revenue streams, supported by a collaborative, high-performing team committed to shared success and long-term impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position in London Your future duties and responsibilities In this role, you will take ownership of acquiring new logo enterprise clients within Banking & Financial Markets. You will build market credibility, shape compelling value propositions and lead consultative sales campaigns that convert into sustainable, profitable engagements. Working collaboratively across Consulting, Delivery, Finance, Legal, Marketing and Alliances, you will orchestrate complex pursuits, co-create differentiated solutions and guide opportunities from early qualification through to successful close. You will act as a trusted advisor to senior stakeholders, framing business challenges and aligning CGI's global capabilities to measurable outcomes. By combining sector insight, structured sales governance and disciplined pipeline management, you will drive predictable growth while helping refine our banking propositions through real-time market feedback. Key responsibilities: Lead & Convert - Acquire new logo clients and close 6-7 figure multi-service engagements Shape & Position - Build sector credibility through thought leadership, industry forums and account-based campaigns Target & Engage - Define ideal client profiles, map buying centres and multi-thread senior relationships Generate & Govern - Create 3 -4 qualified pipeline coverage; maintain accurate forecasting and CRM discipline Discover & Design - Lead client discovery, co-create value-led solutions and shape commercial constructs Collaborate & Orchestrate - Align Consulting, Delivery and Alliance partners to deliver compelling joint propositions Coach & Elevate - Promote high-performance new business practices across the wider team Own & Deliver - Take accountability for bookings, margin and risk governance Required qualifications to be successful in this role To succeed, you will be an established new business leader with a strong track record of winning enterprise Banking & Financial Markets clients. You will bring credibility at C-suite level, deep consultative selling capability and consistent quota overachievement. Your sector knowledge, commercial acumen and ability to navigate complex stakeholder environments will enable you to shape and close high-value opportunities. Essential qualifications and experience: Proven track record of acquiring new logo enterprise clients within Banking & Financial Markets Consistent achievement of 100%+ new business quota, including closure of 6-7 figure deals Strong C-suite engagement skills with experience leading complex, multi-stakeholder sales cycles Domain fluency in at least two of: digital banking, payments modernisation, core banking transformation, data/AI, cloud & cyber, risk & compliance, operational resilience, capital markets technology Demonstrated consultative selling expertise including discovery, business case development and proposal leadership Excellent negotiation, presentation and financial modelling skills Experience applying structured sales governance (e.g. Shipley) and disciplined CRM forecasting Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jun 12, 2026
Full time
Client Partner (New Business) - Banking & Financial Markets Position Description At CGI, we are expanding our Banking & Financial Markets business to win and grow new strategic client relationships across the UK and Asia. As a senior new business leader, you will drive measurable growth by opening doors, shaping complex opportunities and converting them into high-value, multi-service engagements. You will position CGI as a trusted transformation partner, bringing together consulting, managed services and IP-led solutions to solve critical industry challenges. This role offers the opportunity to shape market direction, influence board-level stakeholders and build sustainable revenue streams, supported by a collaborative, high-performing team committed to shared success and long-term impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position in London Your future duties and responsibilities In this role, you will take ownership of acquiring new logo enterprise clients within Banking & Financial Markets. You will build market credibility, shape compelling value propositions and lead consultative sales campaigns that convert into sustainable, profitable engagements. Working collaboratively across Consulting, Delivery, Finance, Legal, Marketing and Alliances, you will orchestrate complex pursuits, co-create differentiated solutions and guide opportunities from early qualification through to successful close. You will act as a trusted advisor to senior stakeholders, framing business challenges and aligning CGI's global capabilities to measurable outcomes. By combining sector insight, structured sales governance and disciplined pipeline management, you will drive predictable growth while helping refine our banking propositions through real-time market feedback. Key responsibilities: Lead & Convert - Acquire new logo clients and close 6-7 figure multi-service engagements Shape & Position - Build sector credibility through thought leadership, industry forums and account-based campaigns Target & Engage - Define ideal client profiles, map buying centres and multi-thread senior relationships Generate & Govern - Create 3 -4 qualified pipeline coverage; maintain accurate forecasting and CRM discipline Discover & Design - Lead client discovery, co-create value-led solutions and shape commercial constructs Collaborate & Orchestrate - Align Consulting, Delivery and Alliance partners to deliver compelling joint propositions Coach & Elevate - Promote high-performance new business practices across the wider team Own & Deliver - Take accountability for bookings, margin and risk governance Required qualifications to be successful in this role To succeed, you will be an established new business leader with a strong track record of winning enterprise Banking & Financial Markets clients. You will bring credibility at C-suite level, deep consultative selling capability and consistent quota overachievement. Your sector knowledge, commercial acumen and ability to navigate complex stakeholder environments will enable you to shape and close high-value opportunities. Essential qualifications and experience: Proven track record of acquiring new logo enterprise clients within Banking & Financial Markets Consistent achievement of 100%+ new business quota, including closure of 6-7 figure deals Strong C-suite engagement skills with experience leading complex, multi-stakeholder sales cycles Domain fluency in at least two of: digital banking, payments modernisation, core banking transformation, data/AI, cloud & cyber, risk & compliance, operational resilience, capital markets technology Demonstrated consultative selling expertise including discovery, business case development and proposal leadership Excellent negotiation, presentation and financial modelling skills Experience applying structured sales governance (e.g. Shipley) and disciplined CRM forecasting Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Paraplanner East Yorkshire (Hybrid) / Fully Remote option£31,000 - £38,000 + Bonus + Full Benefits The Role We are recruiting for a Paraplanner to join a highly regarded independent Financial Planning firm . This role offers the opportunity to take full ownership of the end-to-end financial planning process , supporting advisors and delivering high-quality advice to clients. Key Responsibilities Writing suitability reports and client communications Conducting research across pensions and investments Gathering illustrations and provider information Ensuring full compliance and accuracy of client files Submitting business to providers within deadlines Supporting colleagues and maintaining workflow efficiency About You Diploma-qualified (Level 4 desirable) Previous experience in Paraplanning (Essential) Strong report writing and attention to detail Excellent organisation and time management skills Proactive, team-focused approach What's on Offer Salary £31,000 - £38,000 Clear salary progression linked to exams and experience Quarterly bonus scheme 35-hour working week Hybrid or fully remote working options Flexitime and strong work-life balance Benefits Include Private medical insurance Death in service and critical illness cover Pension contribution Full exam support and funding Birthday leave + Christmas closure Buy/sell annual leave Nomad policy (work abroad) Enhanced maternity & paternity pay Wellbeing initiatives, socials & perks Why Apply? Join a Chartered firm with a strong reputation Work in a supportive, collaborative environment Clear progression into senior paraplanning or advisory roles Modern systems and forward-thinking culture
Jun 12, 2026
Full time
Paraplanner East Yorkshire (Hybrid) / Fully Remote option£31,000 - £38,000 + Bonus + Full Benefits The Role We are recruiting for a Paraplanner to join a highly regarded independent Financial Planning firm . This role offers the opportunity to take full ownership of the end-to-end financial planning process , supporting advisors and delivering high-quality advice to clients. Key Responsibilities Writing suitability reports and client communications Conducting research across pensions and investments Gathering illustrations and provider information Ensuring full compliance and accuracy of client files Submitting business to providers within deadlines Supporting colleagues and maintaining workflow efficiency About You Diploma-qualified (Level 4 desirable) Previous experience in Paraplanning (Essential) Strong report writing and attention to detail Excellent organisation and time management skills Proactive, team-focused approach What's on Offer Salary £31,000 - £38,000 Clear salary progression linked to exams and experience Quarterly bonus scheme 35-hour working week Hybrid or fully remote working options Flexitime and strong work-life balance Benefits Include Private medical insurance Death in service and critical illness cover Pension contribution Full exam support and funding Birthday leave + Christmas closure Buy/sell annual leave Nomad policy (work abroad) Enhanced maternity & paternity pay Wellbeing initiatives, socials & perks Why Apply? Join a Chartered firm with a strong reputation Work in a supportive, collaborative environment Clear progression into senior paraplanning or advisory roles Modern systems and forward-thinking culture
Head of Finance, 14 month FTC, Northwest Housing Association, hybrid working Your new company A large Northwest housing association with an excellent hybrid working policy. 1-2 days per month office based. Your new role Reporting to the CFO with two direct reports, this is a 14-month maternity cover job responsible for financial reporting and rents and service charges. Duties and responsibilities include : Lead the development of the group's policies, procedures and processes to ensure best practice Deliver the annual audited financial statements for the group, whilst maintaining relationships with external auditors. Responsible for developing, implementing and monitoring financial controls Lead the rents and service charge team, ensuring all regulatory requirements are met Support the group's advisors to ensure full tax compliance Lead financial reporting and rents and service charge teams What you'll need to succeed ACA/ACCA/CIMA/CIPFA qualified accountant with experience operating in a senior finance position within the social housing sector. Working knowledge of the latest accounting standards - IFRS102 Strong understanding of best practice in financial control What you'll get in return 14 month maternity cover FTC Hybrid working, 1-2 days per month in the office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Jun 12, 2026
Seasonal
Head of Finance, 14 month FTC, Northwest Housing Association, hybrid working Your new company A large Northwest housing association with an excellent hybrid working policy. 1-2 days per month office based. Your new role Reporting to the CFO with two direct reports, this is a 14-month maternity cover job responsible for financial reporting and rents and service charges. Duties and responsibilities include : Lead the development of the group's policies, procedures and processes to ensure best practice Deliver the annual audited financial statements for the group, whilst maintaining relationships with external auditors. Responsible for developing, implementing and monitoring financial controls Lead the rents and service charge team, ensuring all regulatory requirements are met Support the group's advisors to ensure full tax compliance Lead financial reporting and rents and service charge teams What you'll need to succeed ACA/ACCA/CIMA/CIPFA qualified accountant with experience operating in a senior finance position within the social housing sector. Working knowledge of the latest accounting standards - IFRS102 Strong understanding of best practice in financial control What you'll get in return 14 month maternity cover FTC Hybrid working, 1-2 days per month in the office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Solution Architect Martech Location: Manchester Role Type: Permanent Work Setup: Hybrid Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role We have an exciting new opportunity for a Solution Architect Martech to join Robert Walters as a Consultant. As a Consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an assignment within our clients' organisations, in return we will provide you with the opportunity to develop your skills with ongoing training and professional support. This role offers an exciting opportunity to join a global business, providing top-tier service to our blue chip clients. What You'll Do Own and maintain product roadmaps and architecture in line with business strategy and enterprise architecture, ensuring long term technical direction and feasibility. Collaborate with the architecture community, product teams and technology experts to align products with target architectures and platform roadmaps, and to improve development tools and processes. Provide senior technical expertise and guidance to product teams, resolving complex issues, assessing risks and recommending robust solutions. Evaluate vendors and technologies, lead build vs buy assessments, and support procurement decisions through feasibility analysis. Establish and help manage architecture governance and standards, track industry trends and emerging technologies, and translate findings into actionable improvements. Produce and present product documentation, mentor junior colleagues, and contribute to special projects and other assigned duties. What You Bring Minimum 8 years' relevant experience, including at least three years in a technology architect role designing and delivering enterprise solutions. Degree in Computer Science, Information Technology, or Computer Applications (B.E./B.Tech or BCA) from a recognised institution; MBA preferred. Strong expertise in enterprise architecture, system integration and scalable solution design across cloud platforms (AWS, Azure, GCP), microservices, API design and DevOps practices. Hands on experience with conversational AI (Kore.AI and similar platforms), intelligent automation, and data heavy architectures (AWS, Kafka); familiarity with Adobe tools. Proven capability with modern development stacks (Java, .NET, Python, JavaScript frameworks), Agile/SAFe delivery methods, and build versus buy, vendor management and TCO/ROI analysis. Excellent technical risk assessment, governance and compliance understanding, strong analytical and problem solving skills, and effective stakeholder management and communication. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Jun 12, 2026
Full time
Solution Architect Martech Location: Manchester Role Type: Permanent Work Setup: Hybrid Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role We have an exciting new opportunity for a Solution Architect Martech to join Robert Walters as a Consultant. As a Consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an assignment within our clients' organisations, in return we will provide you with the opportunity to develop your skills with ongoing training and professional support. This role offers an exciting opportunity to join a global business, providing top-tier service to our blue chip clients. What You'll Do Own and maintain product roadmaps and architecture in line with business strategy and enterprise architecture, ensuring long term technical direction and feasibility. Collaborate with the architecture community, product teams and technology experts to align products with target architectures and platform roadmaps, and to improve development tools and processes. Provide senior technical expertise and guidance to product teams, resolving complex issues, assessing risks and recommending robust solutions. Evaluate vendors and technologies, lead build vs buy assessments, and support procurement decisions through feasibility analysis. Establish and help manage architecture governance and standards, track industry trends and emerging technologies, and translate findings into actionable improvements. Produce and present product documentation, mentor junior colleagues, and contribute to special projects and other assigned duties. What You Bring Minimum 8 years' relevant experience, including at least three years in a technology architect role designing and delivering enterprise solutions. Degree in Computer Science, Information Technology, or Computer Applications (B.E./B.Tech or BCA) from a recognised institution; MBA preferred. Strong expertise in enterprise architecture, system integration and scalable solution design across cloud platforms (AWS, Azure, GCP), microservices, API design and DevOps practices. Hands on experience with conversational AI (Kore.AI and similar platforms), intelligent automation, and data heavy architectures (AWS, Kafka); familiarity with Adobe tools. Proven capability with modern development stacks (Java, .NET, Python, JavaScript frameworks), Agile/SAFe delivery methods, and build versus buy, vendor management and TCO/ROI analysis. Excellent technical risk assessment, governance and compliance understanding, strong analytical and problem solving skills, and effective stakeholder management and communication. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Defence & Intelligence Specialist (DV Security Clearance) Position Description CGI's Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking Defence & Intelligence Specialists to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). While there is some flexibility for remote or hybrid work, onsite attendance at the specified location(s) will be required for secure system access. Your future duties and responsibilities We are looking for a skilled Defence & Intelligence Specialist to support and drive mission-critical projects in the defence and intelligence sectors. You will work with key stakeholders to deliver secure, high-impact solutions that meet the unique needs of our clients. Key Responsibilities: • Lead and support defence and intelligence-related projects. • Provide expert advice and technical support to ensure security and effectiveness of solutions. • Collaborate with clients and internal teams to gather requirements and deliver tailored solutions. • Analyse and respond to complex defence and intelligence challenges. • Maintain a high level of confidentiality and security in all aspects of the role. • Stay up to date with developments in the defence and intelligence sectors. Required qualifications to be successful in this role • Ability to work in secure and classified environments. • Excellent problem-solving and analytical skills. • Willingness to travel and work at client sites as needed. • Strong background in defence, intelligence, or a related field. • Background in Defence and Intelligence. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jun 12, 2026
Full time
Defence & Intelligence Specialist (DV Security Clearance) Position Description CGI's Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking Defence & Intelligence Specialists to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). While there is some flexibility for remote or hybrid work, onsite attendance at the specified location(s) will be required for secure system access. Your future duties and responsibilities We are looking for a skilled Defence & Intelligence Specialist to support and drive mission-critical projects in the defence and intelligence sectors. You will work with key stakeholders to deliver secure, high-impact solutions that meet the unique needs of our clients. Key Responsibilities: • Lead and support defence and intelligence-related projects. • Provide expert advice and technical support to ensure security and effectiveness of solutions. • Collaborate with clients and internal teams to gather requirements and deliver tailored solutions. • Analyse and respond to complex defence and intelligence challenges. • Maintain a high level of confidentiality and security in all aspects of the role. • Stay up to date with developments in the defence and intelligence sectors. Required qualifications to be successful in this role • Ability to work in secure and classified environments. • Excellent problem-solving and analytical skills. • Willingness to travel and work at client sites as needed. • Strong background in defence, intelligence, or a related field. • Background in Defence and Intelligence. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Job Title: Tax Senior Location: Manchester Salary: Based on experience Our client is a leading UK Top 60 accountancy firm with a differentiated, advisory-led proposition, headquartered in Manchester. With over 40 years of heritage in professional services, they have built a strong reputation for excellence and client satisfaction, positioning themselves as a premier provider in the market click apply for full job details
Jun 12, 2026
Full time
Job Title: Tax Senior Location: Manchester Salary: Based on experience Our client is a leading UK Top 60 accountancy firm with a differentiated, advisory-led proposition, headquartered in Manchester. With over 40 years of heritage in professional services, they have built a strong reputation for excellence and client satisfaction, positioning themselves as a premier provider in the market click apply for full job details
Microsoft Copilot Specialist Yorkshire (Hybrid) the Organisation is seeking an experienced and driven Microsoft Copilot specialist to join our AI Enablement function. This is a senior, group-wide role responsible for designing, deploying, and governing Microsoft Copilot, Copilot Studio, and Power Platform capabilities across our portfolio of cybersecurity and technology businesses. This role offers the opportunity to shape how AI is adopted at scale across a security-first organisation. We are looking for a hands-on professional who combines deep Microsoft 365 AI expertise with the judgement to operate within a robust governance framework - someone equally comfortable building agents in Copilot Studio, configuring Purview sensitivity labels, and delivering training to staff members to ensure that copilot is adopted safely and efficiently. As a senior member of our AI Enablement function, you will take responsibility for the end-to-end life cycle of Microsoft Copilot and related AI capabilities across the group. You'll own the rollout strategy, build custom agents in Copilot Studio, integrate with our Azure AI Foundry environment to ensure every deployment meets our security and governance standards. You will also act as the principal Microsoft AI advisor to our Business Unit representative programme, supporting BU representatives in evaluating ideas, distinguishing high-value opportunities from speculative ones, and steering the group away from ad-hoc adoption towards a coordinated, governed approach. Key Responsibilities Lead the design, deployment, and ongoing governance of Microsoft 365 Copilot across the group's tenants and business units Build, deploy, and maintain custom agents and automations using Copilot Studio, Power Automate, and the wider Power Platform Implement and maintain governance controls including Purview sensitivity labels, DLP policies, SharePoint permissions hygiene, and Entra ID conditional access tied to AI workloads Partner with the BU representative network to evaluate AI ideas, define requirements, and translate business problems into secure, governed AI solutions Produce clear documentation, runbooks, and adoption materials for both technical teams and non-technical end users Deliver structured training and enablement sessions to drive sustained adoption, prompt-engineering competency, and responsible use across the group Main Requirements for the Role Demonstrable experience deploying Microsoft 365 Copilot in a mid-to-large enterprise environment, including readiness assessment, permissions remediation, and adoption planning Hands-on experience building agents in Copilot Studio and automations across the Power Platform (Power Automate, PowerApps) Strong working knowledge of Microsoft Purview, sensitivity labels, DLP, and the M365 compliance estate Working knowledge of Entra ID, conditional access, and identity-based controls as they apply to AI workloads Understanding of the GDPR, UK Data Boundary, and DPIA implications of generative AI deployments get multiple workstreams across business units and operate independently with minimal supervision Right to work in the UK Experiences and Skills That Would Also Be Beneficial Microsoft certifications such as AB-900 and AB-730 Exposure to Azure AI Foundry, Azure OpenAI, and broader Azure AI services Experience working in security-sensitive or regulated environments (cybersecurity, financial services, legal, defence, healthcare) Familiarity with ISO 42001, NIST AI RMF, or other AI governance frameworks Scripting capability (PowerShell, Python) for tenant administration and automation Experience designing and delivering structured training or change management programmes for AI tooling SC clearance or willingness to undergo vetting
Jun 12, 2026
Full time
Microsoft Copilot Specialist Yorkshire (Hybrid) the Organisation is seeking an experienced and driven Microsoft Copilot specialist to join our AI Enablement function. This is a senior, group-wide role responsible for designing, deploying, and governing Microsoft Copilot, Copilot Studio, and Power Platform capabilities across our portfolio of cybersecurity and technology businesses. This role offers the opportunity to shape how AI is adopted at scale across a security-first organisation. We are looking for a hands-on professional who combines deep Microsoft 365 AI expertise with the judgement to operate within a robust governance framework - someone equally comfortable building agents in Copilot Studio, configuring Purview sensitivity labels, and delivering training to staff members to ensure that copilot is adopted safely and efficiently. As a senior member of our AI Enablement function, you will take responsibility for the end-to-end life cycle of Microsoft Copilot and related AI capabilities across the group. You'll own the rollout strategy, build custom agents in Copilot Studio, integrate with our Azure AI Foundry environment to ensure every deployment meets our security and governance standards. You will also act as the principal Microsoft AI advisor to our Business Unit representative programme, supporting BU representatives in evaluating ideas, distinguishing high-value opportunities from speculative ones, and steering the group away from ad-hoc adoption towards a coordinated, governed approach. Key Responsibilities Lead the design, deployment, and ongoing governance of Microsoft 365 Copilot across the group's tenants and business units Build, deploy, and maintain custom agents and automations using Copilot Studio, Power Automate, and the wider Power Platform Implement and maintain governance controls including Purview sensitivity labels, DLP policies, SharePoint permissions hygiene, and Entra ID conditional access tied to AI workloads Partner with the BU representative network to evaluate AI ideas, define requirements, and translate business problems into secure, governed AI solutions Produce clear documentation, runbooks, and adoption materials for both technical teams and non-technical end users Deliver structured training and enablement sessions to drive sustained adoption, prompt-engineering competency, and responsible use across the group Main Requirements for the Role Demonstrable experience deploying Microsoft 365 Copilot in a mid-to-large enterprise environment, including readiness assessment, permissions remediation, and adoption planning Hands-on experience building agents in Copilot Studio and automations across the Power Platform (Power Automate, PowerApps) Strong working knowledge of Microsoft Purview, sensitivity labels, DLP, and the M365 compliance estate Working knowledge of Entra ID, conditional access, and identity-based controls as they apply to AI workloads Understanding of the GDPR, UK Data Boundary, and DPIA implications of generative AI deployments get multiple workstreams across business units and operate independently with minimal supervision Right to work in the UK Experiences and Skills That Would Also Be Beneficial Microsoft certifications such as AB-900 and AB-730 Exposure to Azure AI Foundry, Azure OpenAI, and broader Azure AI services Experience working in security-sensitive or regulated environments (cybersecurity, financial services, legal, defence, healthcare) Familiarity with ISO 42001, NIST AI RMF, or other AI governance frameworks Scripting capability (PowerShell, Python) for tenant administration and automation Experience designing and delivering structured training or change management programmes for AI tooling SC clearance or willingness to undergo vetting
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Exeter store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just starting salary of £13.09 per hourBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtuallyIf things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. ABOUT YOU Excellent customer service skills with a genuine passion to go above and beyondA strong dedication to achieve goals and sales targetsAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change and adapt to new ways of workingA team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and communicates effectivelyAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time
Jun 12, 2026
Full time
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Exeter store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just starting salary of £13.09 per hourBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtuallyIf things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. ABOUT YOU Excellent customer service skills with a genuine passion to go above and beyondA strong dedication to achieve goals and sales targetsAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change and adapt to new ways of workingA team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and communicates effectivelyAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time
